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1

Ould, Martyn A. Business process management: A rigorous approach. Meghan-Kiffer Press, 2005.

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2

Hall, Mary-jo. Process improvement: The DSMC approach. Defense Systems Management College, 1994.

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3

Hall, Mary Jo. Process improvement: The DSMC approach. Defense Systems Management College, 1994.

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4

Hall, Mary-jo. Process improvement: The DSMC approach (PRIMA). 2nd ed. Defense Systems Management College, 1995.

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5

Melan, Eugene H. Process management: A systems approach to total quality. Productivity Press, 1995.

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6

A, Wilson Lawrence. Eight-step process to successful ISO 9000 implementation: A quality management system approach. ASQC Quality Press, 1996.

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7

Tom, Cothran, Malkovich Peter, and Process Management International Inc, eds. Achieving ISO 9000 registration: A process management approach to the optimum quality system. SPC Press, 1994.

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8

Y, Zomaya Albert, and Tade Moses O, eds. Neuro-adaptive process control: Apractical approach. Wiley, 1996.

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9

Dettmer, H. William. The logical thinking process: A systems approach to complex problem solving. ASQ Quality Press, 2007.

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10

Mills, Peter M. Neuro-adaptive process control: A practical approach. Wiley, 1996.

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11

Kukushkin, Aleksandr. System analysis in management. INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1900559.

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The textbook outlines the basic concepts, principles and structure of system analysis that are invariant to the fields of application. Models and fundamentals of evaluation of complex systems are considered. The general provisions on the basics of management, models of basic functions of organizational and technical management, approaches to assessing the quality of management are described. The manual includes a chapter that displays modern concepts of organizational management: strategic, project, situational, process, network-centric. An idea of the content and basic cycle of information an
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12

editor, Margaria-Steffen Tiziana 1964, ed. Process design for natural scientists: An agile model-driven approach. Springer, 2014.

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13

Kramarov, Sergey, Vladimir Khramov, Elena Grebenyuk, and Anatoly Bocharov. Fundamentals of the ergotechnical approach to the formation of an electronic educational environment. Publishing Center RIOR, 2021. http://dx.doi.org/10.29039/02086-9.

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The monograph deals with the problems of analysis and synthesis of electronic information and learning environment as an ergatic system. The issues of creation, development and evaluation of such systems, as well as information support of the process of building and using artificial intelligence, including in the protection of information, are considered. The monograph provides theoretical justifications for the research of information objects, which reveals the mechanism of constructing a mathematical model of the educational process at the university and explains the understanding of the edu
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14

Rasmussen, Jens. A Cognitive Engineering Approach To The Modelling Of Decision Making And Its Organization In Process Control, Emergency Management, CAD/CAM, Office Systems, Library Systems. Riso National Laboratory, 1986.

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15

Murav'ev, Dmitriy, Aleksandr Rahmangulov, Nikita Osincev, Sergey Kornilov, and Aleksandr Cyganov. The system "seaport - "dry" port". INFRA-M Academic Publishing LLC., 2022. http://dx.doi.org/10.12737/1816639.

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The monograph presents an approach to solving the problem of increasing the throughput and processing capacity of seaports in conditions of limiting their territorial dislocation and increasing the unevenness of external and internal cargo flows. The basis of the approach is the proposed system of the main parameters of the dry port and the methodology of simulation modeling of the functioning of the system "seaport - dry port". The material is illustrated with examples of the implementation of the developed approach, including model scenarios of multi-agent optimization of the parameters of t
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16

Lachinina, Tat'yana. Change Management. INFRA-M Academic Publishing LLC., 2024. http://dx.doi.org/10.12737/1859856.

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The textbook outlines the theoretical foundations of change management, as well as models and approaches to their implementation. The essence of resistance to change is revealed and methods of overcoming resistance to change in the organization are given. The manual includes the results of a study of the process of managing the socio-economic system during a period of strategic changes and contains an educational and methodological workshop that helps consolidate the studied material and verify the knowledge gained. Meets the requirements of the federal state educational standards of higher ed
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17

Cevelev, Aleksandr. Material management of railway transport. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/1064961.

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In the monograph reviewed the development of the inventory management of railway transport in the new economic environment of market economy. 
 According to the results of theoretical research, innovative and production potential of the supply system of railway transport the main directions and methods of transformation of the restructuring process under the corporate changes of JSC "RZD", positioned value system of the logistics of railway transportation, and developed a classification model used logistical resources. 
 Evaluation of activity of structural divisions of Russian Railw
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18

Cevelev, Aleksandr. Inventory and procurement management (rail transport). INFRA-M Academic Publishing LLC., 2024. https://doi.org/10.12737/2080065.

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The textbook outlines theoretical and practical issues of methodology of logistics and logistics of railway transport supply. The issues of practical activity of determining the need for material and technical resources of the track economy, inventory management and procurement, forecasting inventory volumes, as well as the introduction of a lean production system in the supply economy of the open Joint Stock company "Russian Railways" (JSC "Russian Railways"), aimed at providing unified approaches to the organization of the development and implementation of lean projects, are considered in de
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19

Dmitrieva, Nina, Nataliya Zayceva, and Svetlana Ogneva. Hotel management. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/978913.

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Examines the development and modern concepts of hotel management — system, process and situational approaches. Describes the features of hospitality management related to the organization of the network business, using franchising and management companies. Given numerous examples from the practice of Russian and foreign enterprises of hotel business.
 Meets the requirements of Federal state educational standards of higher education of the last generation.
 For students enrolled in the specialty "Hospitality", as well as graduate students, professors from specialized higher education
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20

Kozlovskaya, Era, Elena Yakovleva, Yah'ya Buchaev, and Magomedrasul Gadzhiev. Economics and Innovation Management. INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1846124.

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The textbook reveals the essence of innovation management in a complex of disciplines on the theory of situational and adaptive approach and practice of financial management and the essence of the problem
 innovative development of the enterprise, the analysis of innovative activity of Russian enterprises is given. The theoretical aspects of innovation analysis are formed on the principles of systems theory, situational
 innovation management and investment assessment methods, on the assessment of the economic efficiency of production. System analysis is presented as the basis of inn
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21

Cevelev, Aleksandr. The economy and material management on a railway transport. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/1085329.

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In the textbook in an accessible form presented and discussed the development of the economy and the inventory management of railway transport in the new economic environment. For the first time in Russian literature, made a theoretical attempt at a comprehensive review of the effectiveness of, and satisfaction of needs in material resources structural divisions, subsidiaries and affiliates of JSC "RZD". According to the results of theoretical research, innovative and production potential of the supply system of railway transport the main directions and methods of transformation of the restruc
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22

Kurshakova, Natal'ya. Personnel management of enterprises participating in transport and logistics systems. INFRA-M Academic Publishing LLC., 2025. https://doi.org/10.12737/2168616.

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The monograph is devoted to the problems of staffing enterprises participating in the transport and logistics system formed in the form of a strategic alliance. It examines the theoretical and methodological foundations of personnel management, presents a modern model of the personnel management system, reveals personnel technologies based on a process approach, and offers methodological developments in the field of personnel management. It is recommended for scientists, teachers, university students studying in the field of Management, as well as representatives of business structures who are
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23

Delaney, Elizabeth, and Barbara Thomson. Environmental Management System Development Process. Transportation Research Board, 2013. http://dx.doi.org/10.17226/22588.

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24

F, Keane John, and Keane, Inc. (Boston, Mass.), eds. Productivity management: Keane's project management approach. 3rd ed. Keane, Inc., 2002.

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25

Hoyle, David. QMS Conversion: A Process Approach. Elsevier, 2002.

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26

Richmond Regional Planning District Commission. and Richmond Area Metropolitan Planning Organization., eds. Congestion management system: Process and implementation. Richmond Regional Planning District Commission, 1997.

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27

Total Quality Management International Ltd., ed. Business process improvement: An approach to implementation. TQM International, 1994.

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28

Mike, Asher, ed. Total quality management process: A systematic approach. CarfaxPubg Co., 1993.

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29

Rolstadås, Asbjørn. Performance Management: A business process benchmarking approach. Springer Netherlands, 1995.

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30

Ahmed, Ashfaque. Software project management: A process-driven approach. Taylor & Francis, 2012.

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31

Shafer, Scott M. Operations management: A process approach with spreadsheets. Wiley, 1998.

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32

Ahmed, Ashfaque. Software project management: A process-driven approach. Taylor & Francis, 2012.

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33

Price, Simms Jo, ed. Telephone triage & management: A nursing process approach. Saunders, 1988.

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34

1944-, Rolstadås A., ed. Performance management: A business process benchmarking approach. Chapman & Hall, 1995.

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35

Gonzalez, Ruben, Fei Qi, and Biao Huang. Process Control System Fault Diagnosis: A Bayesian Approach. John Wiley & Sons, Ltd, 2016. http://dx.doi.org/10.1002/9781118770603.

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36

Ould, Martyn A. Business Process Management: A Rigorous Approach. BCS Learning & Development Limited, 2005.

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37

Ould, Martyn A. Business Process Management: A Rigorous Approach. BCS Learning & Development Limited, 2005.

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38

Kock, Ned Florencio. Systems Analysis and Design Fundamentals: A Business Process Redesign Approach. SAGE Publications, Incorporated, 2012.

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39

Hoyle, David, and John Thompson. Converting a Quality Management System Using the Process Approach. 2nd ed. Transition Support Ltd, 2001.

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40

Hoyle, David, and John Thompson. Converting a Quality Management System Using the Process Approach. Transition Support Ltd, 2000.

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41

Process Improvement: The DSMC Approach (PRIMA). 2nd ed. Defense Systems Management College, 1995.

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42

Christoph Schneider, Mark A. Fuller, Joseph S. Valacich, and Joey F. George. Information Systems Project Management, A Process Approach. Prospect Press, 2019.

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43

Fuller, Mark, Joe Valacich, and Joey George. Information Systems Project Management: A Process and Team Approach. Prentice Hall, 2007.

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44

Joseph S. Valacich; Joey George. Information Systems Project Management; A Process Approach; Edition 2.0. Prospect Press, 2022.

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45

Information Systems Project Management: A Process and Team Approach. Prentice Hall, 2007.

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46

Remeyni, Dan, and Michael Sherwood-Smith. Achieving Maximum Value From Information Systems: A Process Approach. Wiley, 1997.

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47

Remeyni, Dan, and Michael Sherwood-Smith. Achieving Maximum Value from Information Systems: A Process Approach. Wiley & Sons, Incorporated, John, 2000.

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48

Mastering the Instructional Design Process: A Systematic Approach. Center for Creative Leadership, 2015.

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49

Logical Thinking Process: A Systems Approach to Complex Problem Solving. Quality Press, 2007.

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50

Logical Thinking Process: A Systems Approach to Complex Problem Solving. Quality Press, 2007.

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