Relevant bibliographies by topics / System factors e-learning system success system use user-satisfaction service quality system quality information quality technology factors

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Academic literature on the topic 'System factors e-learning system success system use user-satisfaction service quality system quality information quality technology factors'

Author: Grafiati
Published: 4 June 2025
Last updated: 14 July 2025

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Journal articles on the topic "System factors e-learning system success system use user-satisfaction service quality system quality information quality technology factors"

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Fiati, Rina, Widowati ., and Dinar Mutiara Kusumo Nugraheni. "Evaluation of Information System Framework and Suitability of Technology Tasks on the Continuing Intention to Adopt E-Learning Systems." DESIDOC Journal of Library & Information Technology 45, no. 3 (2025): 177–85. https://doi.org/10.14429/djlit.20333.

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This research aims to propose an information system framework that explores the relationship between perceived suitability and adoption factors in e-learning systems. The evaluation framework is built on previous information system success models and identifies the relationship between people, organisations, and technology task suitability. This research introduces a new framework by combining the dimensions of service quality, satisfaction, user behavior, and system accuracy. A quantitative approach was chosen to produce data objectively, used a questionnaire survey and structural equation mo
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Winarno, Hidayat Ramadhani, and Nilo Legowo. "Analysis of Success Factor of The E-Learning System Using Delone and Mclean Models." International Journal of Pedagogy and Teacher Education 8, no. 2 (2024): 142. https://doi.org/10.20961/ijpte.v8i2.95795.

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<p>The effectiveness of e-learning systems has become a focal point in modern education, particularly with the global shift towards digital learning environments. This study employs the DeLone and McLean Model, integrating the Technology Self-Efficacy (TSE) variable, to analyze the critical factors influencing e-learning success. Key dimensions, including information quality, system quality, service quality, system use, and user satisfaction, were evaluated through a comprehensive methodology involving Structural Equation Modeling-Partial Least Squares (SEM-PLS). Data collected from 283
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Kaban, Angelia Friska, Febriyani Triyanto, and Ilham Condro Prabowo. "The success factors of e-Filing implementation for Gen Z individual taxpayers in Indonesia: Based on the DeLone & McLean IS Success Model." E3S Web of Conferences 426 (2023): 01090. http://dx.doi.org/10.1051/e3sconf/202342601090.

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E-filing is one of the most widely used information technology-based media for reporting the annual tax return (SPT) of individual taxpayers. The purpose of this study is to determine the success factors for implementing the e-filing system for Generation Z (Gen Z) using the DeLone & McLean IS Success Model. The data sampling method used was purposive sampling with a total of 100 Gen Z individual taxpayers in the Greater Jakarta area. The sample obtained from the online questionnaire is 100 taxpayers. Research data were analyzed using the SEM-PLS method. The results of the study show that
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Riatun and Elissa Dwi Lestari. "Analysis of the Effect of Information Quality, System Quality, and Support Service Quality on User Satisfaction Levels and Its Implications for Blended E-Learning Continuance Intention to Use in the New Normal Era." Formosa Journal of Sustainable Research 1, no. 7 (2022): 1067–82. http://dx.doi.org/10.55927/fjsr.v1i7.2226.

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Technology encourages e-learning to improve student learning and performance. The Covid-19 pandemic accelerated e-learning in Indonesian higher education. The learning method has transitioned from complete online learning to blended e-learning in new normal era. This research was conducted to determine the factors that influence students' intention to continue using blended e-learning using the IS Success Model. This research was conducted using a quantitative approach. Sampling was carried out by convenience sampling of 232 active students using blended e-learning in Indonesia. Data analysis
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Tumurchudur, Sumjidmaa, and Oyuntungalag Buyantur. "Analysis of Success Factors of E-Learning." Embedded Selforganising Systems 9, no. 4 (2022): 34–38. http://dx.doi.org/10.14464/ess.v9i4.556.

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E-learning is being considered one crucial method of education, and various models and methods are being used to test its implementation and accomplishments. Among many, the DeLone MacLean information success (IS) success model is the most widely used in the assessment of e-learning systems’ success evaluation. The aim of this research was to study the effectiveness of the platforms used in e-learning at the Mongolian University of Science and Technology. In this study, we used the D&M IS Success Model to examine whether e-learning can be a successful transmitter of knowledge. Our intentio
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Alterkait, Mariam A., Zahyah H. Alharbi, and Manal Y. Alduaij. "Achieving Excellence in Cloud-Based E-Learning Systems: Exploring Quality Factors and Benefits." Arab Journal of Administrative Sciences 30, no. 2 (2024): 421–55. http://dx.doi.org/10.34120/ajas.v30i1.259.

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Purpose: This study examines the effectiveness and advantages of cloud-based e-learning platforms in Kuwait, integrating concepts from Information System Success Model (ISSM) and Technology Acceptance Model (TAM). It investigates the impact of system quality (SQ), service quality (SRQ), and information quality (IQ) in cloud computing (CC) on user satisfaction (SAT), perceived ease of use (PEOU), and perceived usefulness (PU). Furthermore, it examines how PEOU and usefulness affect SAT and the role of SAT in mediating benefits. Study design/methodology/approach: Survey data were used to analyze
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Al-Adwan, Ahmad Samed, Nour Awni Albelbisi, Omar Hujran, Waleed Mugahed Al-Rahmi, and Ali Alkhalifah. "Developing a Holistic Success Model for Sustainable E-Learning: A Structural Equation Modeling Approach." Sustainability 13, no. 16 (2021): 9453. http://dx.doi.org/10.3390/su13169453.

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In higher education learning, e-learning systems have become renowned tools worldwide. The evident importance of e-learning in higher education has resulted in a prenominal increase in the number of e-learning systems delivering various forms of services, especially when traditional education (face-to-face) was suddenly forced to move online due to the COVID-19 outbreak. Accordingly, assessing e-learning systems is pivotal in the interest of effective use and successful implementation. By relying on the related literature review, an extensive model is developed by integrating the information s
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Tella, Adeyinka. "Determinants of E-Payment Systems Success." International Journal of E-Adoption 4, no. 3 (2012): 15–38. http://dx.doi.org/10.4018/jea.2012070102.

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The success of an information system (IS) depends on the users’ satisfaction with the system. In this study, the Technology Acceptance Model by Davies (1989) was extended. The paper synthesized the technology acceptance model (TAM) to explain and predict the success of e-payment system using users’ satisfaction as dependent variable. The hypothesized model was validated empirically using a sample data collected from of a modified e-payment questionnaire. A total of 74 teaching and non teaching academic staff selected from the Faculty of Communication and Information Sciences, University of Ilo
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Aswar, Khoirul, Wisnu Julianto, Mahendro Sumardjo, Ingrid Panjaitan, and Azwir Nasir. "An investigation of the factors affecting citizens’ adoption of e-government in Indonesia." Problems and Perspectives in Management 21, no. 2 (2023): 187–97. http://dx.doi.org/10.21511/ppm.21(2).2023.21.

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The citizen acceptance of e-government is widely researched in industrialized nations; however, only a few studies have looked at the adoption of e-government in developing nations, including Indonesia. This study aims to identify the elements influencing Indonesian citizens’ acceptance of electronic governance. The following models are suggested to achieve this purpose: the information system success model (ISSM) and the technology adoption model (TAM). The sample includes 735 respondents in Indonesia; the self-selection convenience sampling technique was used in this study. The findings indi
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Riesfandiari, Indri, Muhammad Anshar Syamsuddin, Imam Tri Wahyudi, Dhiya Nida Ulayya, and Dedi Abdul Hadi. "FAKTOR PENENTU KEPUASAN EKSPORTIR ATAS SURAT KETERANGAN ASAL ELEKTRONIK ASEAN-CHINA FREE TRADE AREA." Jurnal Pajak dan Keuangan Negara (PKN) 6, no. 1 (2024): 21–42. https://doi.org/10.31092/jpkn.v6i1.2873.

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Bahasa Inggris:This study examines the factors influencing exporter satisfaction with the use of the SKA e-form E under the ASEAN-China Free Trade Area (ACFTA) scheme. A quantitative approach was employed, utilizing primary data gathered through questionnaires distributed to 95 exporters who used the SKA e-form E in 2023. The research model integrates the Technology acceptance model (TAM) with the DeLone & McLean Information System (D&M IS) Success Model. Findings reveal that Information quality and System quality are key determinants of Perceived usefulness, which in turn significantl
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Book chapters on the topic "System factors e-learning system success system use user-satisfaction service quality system quality information quality technology factors"

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Hung, Wei-Hsi, Li-Min Chang, and Mei-Hui Lee. "Success of National Healthcare Services Information Systems." In Handbook of Research on Technology Adoption, Social Policy, and Global Integration. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-2668-1.ch016.

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Due to the rising awareness of national health insurance services and the wide-spread use of information systems, the implementation of National Healthcare Services Systems (NHSS) becomes an important objective to the countries in the world. However, it is not an easy task to implement such a large-scale system because we often counter a great number of managerial problems. This study identifies influential factors and constructs a model from the dimensions of user characteristics, organizational context, and system characteristics for explaining National Healthcare Services Systems (NHSS) success in Taiwan based on the survey of 1215 public healthcare workers. Several key findings have been proposed. First, eight salient factors were influential to NHSS success. Second, the NHSS is not a typical type of IS, since it is designed to provide accurate health information to support the routine NHS activities. The results demonstrate that information quality is the most critical factor in influencing system use and user satisfaction. Third, this study found that service quality has a strong and positive effect on system use and user satisfaction. Fourth, to increase system use and user satisfaction, this study suggests that the NHSS provider should communicate closely with its users to gather information about their needs and preferences, and pay more attention to each individual for providing quality service. It is hoped that the findings of current study can assist governments in other countries in developing more effective NHSS and better e-Government practices.
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Ouajdouni, Abdelaziz. "E-Learning in Morocco: Definitions and Leading Approaches for Assessing the Success of Information Systems." In Massive Open Online Courses - Learning Frontiers and Novel Innovations [Working Title]. IntechOpen, 2024. http://dx.doi.org/10.5772/intechopen.1006484.

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E-learning continues to grow increasingly crucial in Moroccan educational contexts as well as those throughout the world. This theoretical chapter examines Morocco’s e-learning environment with an emphasis on terminology and the primary methods for assessing information systems’ efficacy. Comprehending these mechanisms is imperative in augmenting the efficacy of e-learning endeavors. Using a variety of models and theories, including the Technology Acceptance Model (TAM), user satisfaction, e-learning quality, and DeLone and McLean’s Information Systems Success Model, we provide a theoretical foundation for future studies and real-world e-learning applications in Morocco. Additionally, this chapter explores the factors that may influence the success of an e-learning system. This chapter offers insightful information that will help educators and policymakers in Morocco to enhance their e-learning methods.
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Conference papers on the topic "System factors e-learning system success system use user-satisfaction service quality system quality information quality technology factors"

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Ibrahim, Haneen, and Ibrahim Hamarash. "Developing IT Service Management in Higher Education Institutions: A Case Study of ITIL Implementation in Universities in the Kurdistan Region of Iraq." In The 3rd International Conference On Engineering And Innovative Technology. Salahaddin University-Erbil, 2025. https://doi.org/10.31972/iceti2024.008.

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IT Service Management (ITSM) is defined as a collection of processes, documentation, and practices required to manage Information Technology (IT) services effectively. Different frameworks based on industry best practices are available in the literature for designing and building an ITSM system, with the Information Technology Infrastructure Library (ITIL) being the most popular and widely accepted as the de facto standard. ITIL offers a systematic collection of best practices, but it does not provide a specific procedure for implementing an ITSM framework in enterprises and organizations. The
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Barreto Fernandes, Francisco António, and Bernabé Hernandis Ortuño. "Usability and User-Centered Design - User Evaluation Experience in Self-Checkout Technologies." In Systems & Design 2017. Universitat Politècnica València, 2017. http://dx.doi.org/10.4995/sd2017.2017.6634.

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The increasing advance of the new technologies applied in the retail market, make it common to sell products without the personal contact between seller and buyer, being the registration and payment of the products made in electronic equipment of self-checkout. The large-scale use of these devices forces the consumer to participate in the service process, which was previously done through interaction with the company's employees. The user of the self-checkout system thus performs all the steps of the purchase, from weighing the products, registering them and making the payment. This is seen as
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Mitu, Cristinadana. "TRANSFORMING EDUCATION THROUGH MOBILE TECHNOLOGY IN THE DIGITAL ERA." In eLSE 2013. Carol I National Defence University Publishing House, 2013. http://dx.doi.org/10.12753/2066-026x-13-142.

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Living in an age of information and technology in which time is of the essence, people try to use their available resources and time as efficiently as possible. Because traditional methods of training and educating students have become obsolete, there is a need for new ways to approach and interactive training in the e-Learning system where these stand out as key factors in the society of tomorrow. This paper will also tackle the advantages and disadvantages of this mobile technology which requires a remote learning system. The purpose is to create flexible teaching solutions, which will allow
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