Journal articles on the topic 'System factors e-learning system success system use user-satisfaction service quality system quality information quality technology factors'

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1

Fiati, Rina, Widowati ., and Dinar Mutiara Kusumo Nugraheni. "Evaluation of Information System Framework and Suitability of Technology Tasks on the Continuing Intention to Adopt E-Learning Systems." DESIDOC Journal of Library & Information Technology 45, no. 3 (2025): 177–85. https://doi.org/10.14429/djlit.20333.

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This research aims to propose an information system framework that explores the relationship between perceived suitability and adoption factors in e-learning systems. The evaluation framework is built on previous information system success models and identifies the relationship between people, organisations, and technology task suitability. This research introduces a new framework by combining the dimensions of service quality, satisfaction, user behavior, and system accuracy. A quantitative approach was chosen to produce data objectively, used a questionnaire survey and structural equation mo
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Winarno, Hidayat Ramadhani, and Nilo Legowo. "Analysis of Success Factor of The E-Learning System Using Delone and Mclean Models." International Journal of Pedagogy and Teacher Education 8, no. 2 (2024): 142. https://doi.org/10.20961/ijpte.v8i2.95795.

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<p>The effectiveness of e-learning systems has become a focal point in modern education, particularly with the global shift towards digital learning environments. This study employs the DeLone and McLean Model, integrating the Technology Self-Efficacy (TSE) variable, to analyze the critical factors influencing e-learning success. Key dimensions, including information quality, system quality, service quality, system use, and user satisfaction, were evaluated through a comprehensive methodology involving Structural Equation Modeling-Partial Least Squares (SEM-PLS). Data collected from 283
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Kaban, Angelia Friska, Febriyani Triyanto, and Ilham Condro Prabowo. "The success factors of e-Filing implementation for Gen Z individual taxpayers in Indonesia: Based on the DeLone & McLean IS Success Model." E3S Web of Conferences 426 (2023): 01090. http://dx.doi.org/10.1051/e3sconf/202342601090.

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E-filing is one of the most widely used information technology-based media for reporting the annual tax return (SPT) of individual taxpayers. The purpose of this study is to determine the success factors for implementing the e-filing system for Generation Z (Gen Z) using the DeLone & McLean IS Success Model. The data sampling method used was purposive sampling with a total of 100 Gen Z individual taxpayers in the Greater Jakarta area. The sample obtained from the online questionnaire is 100 taxpayers. Research data were analyzed using the SEM-PLS method. The results of the study show that
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Riatun and Elissa Dwi Lestari. "Analysis of the Effect of Information Quality, System Quality, and Support Service Quality on User Satisfaction Levels and Its Implications for Blended E-Learning Continuance Intention to Use in the New Normal Era." Formosa Journal of Sustainable Research 1, no. 7 (2022): 1067–82. http://dx.doi.org/10.55927/fjsr.v1i7.2226.

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Technology encourages e-learning to improve student learning and performance. The Covid-19 pandemic accelerated e-learning in Indonesian higher education. The learning method has transitioned from complete online learning to blended e-learning in new normal era. This research was conducted to determine the factors that influence students' intention to continue using blended e-learning using the IS Success Model. This research was conducted using a quantitative approach. Sampling was carried out by convenience sampling of 232 active students using blended e-learning in Indonesia. Data analysis
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Tumurchudur, Sumjidmaa, and Oyuntungalag Buyantur. "Analysis of Success Factors of E-Learning." Embedded Selforganising Systems 9, no. 4 (2022): 34–38. http://dx.doi.org/10.14464/ess.v9i4.556.

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E-learning is being considered one crucial method of education, and various models and methods are being used to test its implementation and accomplishments. Among many, the DeLone MacLean information success (IS) success model is the most widely used in the assessment of e-learning systems’ success evaluation. The aim of this research was to study the effectiveness of the platforms used in e-learning at the Mongolian University of Science and Technology. In this study, we used the D&M IS Success Model to examine whether e-learning can be a successful transmitter of knowledge. Our intentio
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Alterkait, Mariam A., Zahyah H. Alharbi, and Manal Y. Alduaij. "Achieving Excellence in Cloud-Based E-Learning Systems: Exploring Quality Factors and Benefits." Arab Journal of Administrative Sciences 30, no. 2 (2024): 421–55. http://dx.doi.org/10.34120/ajas.v30i1.259.

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Purpose: This study examines the effectiveness and advantages of cloud-based e-learning platforms in Kuwait, integrating concepts from Information System Success Model (ISSM) and Technology Acceptance Model (TAM). It investigates the impact of system quality (SQ), service quality (SRQ), and information quality (IQ) in cloud computing (CC) on user satisfaction (SAT), perceived ease of use (PEOU), and perceived usefulness (PU). Furthermore, it examines how PEOU and usefulness affect SAT and the role of SAT in mediating benefits. Study design/methodology/approach: Survey data were used to analyze
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Al-Adwan, Ahmad Samed, Nour Awni Albelbisi, Omar Hujran, Waleed Mugahed Al-Rahmi, and Ali Alkhalifah. "Developing a Holistic Success Model for Sustainable E-Learning: A Structural Equation Modeling Approach." Sustainability 13, no. 16 (2021): 9453. http://dx.doi.org/10.3390/su13169453.

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In higher education learning, e-learning systems have become renowned tools worldwide. The evident importance of e-learning in higher education has resulted in a prenominal increase in the number of e-learning systems delivering various forms of services, especially when traditional education (face-to-face) was suddenly forced to move online due to the COVID-19 outbreak. Accordingly, assessing e-learning systems is pivotal in the interest of effective use and successful implementation. By relying on the related literature review, an extensive model is developed by integrating the information s
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Tella, Adeyinka. "Determinants of E-Payment Systems Success." International Journal of E-Adoption 4, no. 3 (2012): 15–38. http://dx.doi.org/10.4018/jea.2012070102.

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The success of an information system (IS) depends on the users’ satisfaction with the system. In this study, the Technology Acceptance Model by Davies (1989) was extended. The paper synthesized the technology acceptance model (TAM) to explain and predict the success of e-payment system using users’ satisfaction as dependent variable. The hypothesized model was validated empirically using a sample data collected from of a modified e-payment questionnaire. A total of 74 teaching and non teaching academic staff selected from the Faculty of Communication and Information Sciences, University of Ilo
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Aswar, Khoirul, Wisnu Julianto, Mahendro Sumardjo, Ingrid Panjaitan, and Azwir Nasir. "An investigation of the factors affecting citizens’ adoption of e-government in Indonesia." Problems and Perspectives in Management 21, no. 2 (2023): 187–97. http://dx.doi.org/10.21511/ppm.21(2).2023.21.

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The citizen acceptance of e-government is widely researched in industrialized nations; however, only a few studies have looked at the adoption of e-government in developing nations, including Indonesia. This study aims to identify the elements influencing Indonesian citizens’ acceptance of electronic governance. The following models are suggested to achieve this purpose: the information system success model (ISSM) and the technology adoption model (TAM). The sample includes 735 respondents in Indonesia; the self-selection convenience sampling technique was used in this study. The findings indi
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Riesfandiari, Indri, Muhammad Anshar Syamsuddin, Imam Tri Wahyudi, Dhiya Nida Ulayya, and Dedi Abdul Hadi. "FAKTOR PENENTU KEPUASAN EKSPORTIR ATAS SURAT KETERANGAN ASAL ELEKTRONIK ASEAN-CHINA FREE TRADE AREA." Jurnal Pajak dan Keuangan Negara (PKN) 6, no. 1 (2024): 21–42. https://doi.org/10.31092/jpkn.v6i1.2873.

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Bahasa Inggris:This study examines the factors influencing exporter satisfaction with the use of the SKA e-form E under the ASEAN-China Free Trade Area (ACFTA) scheme. A quantitative approach was employed, utilizing primary data gathered through questionnaires distributed to 95 exporters who used the SKA e-form E in 2023. The research model integrates the Technology acceptance model (TAM) with the DeLone & McLean Information System (D&M IS) Success Model. Findings reveal that Information quality and System quality are key determinants of Perceived usefulness, which in turn significantl
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Masa’deh, Ra’ed, Dmaithan Almajali, Ala’aldin Alrowwad, Rami Alkhawaldeh, Sufian Khwaldeh, and Bader Obeidat. "Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions." International Journal of Data and Network Science 7, no. 1 (2023): 199–214. http://dx.doi.org/10.5267/j.ijdns.2022.11.003.

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E-learning results from the integration of technology and education and has become an effective learning medium today. E-learning courses and systems with various services are on the rise owing to its importance. E-learning systems should be evaluated to assure successful delivery, effective usage, and positive impacts on learners. A holistic model that identifies various levels of success on a vast range of success determinants was proposed. The model was empirically validated using data obtained from 724 e-learning student users in Jordan. Structural Equation Modelling (SEM) was used in data
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Erkmen, Ezgi, and Nida Turegun. "Success model of online food delivery system: The role of brand image in customer responses." Innovative Marketing 18, no. 2 (2022): 148–60. http://dx.doi.org/10.21511/im.18(2).2022.13.

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There is a growing interest in understanding the factors affecting the success of online food delivery (OFD) systems because online food ordering has increased considerably in recent years. Hence, the purpose of this study is to investigate the effect of brand image on customer satisfaction and purchase intention based on the stimulus-organism-response (S-O-R) framework by adopting DeLone and McLean IS success model. A convenience sample of 251 respondents, who use the most popular OFD applications in 3 largest cities of Turkey, was surveyed by an online self-administered structured questionna
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Begum, Ferdowsy, Rahat Khan, Jewel Mandal, Md Abdul Kaium, Md Shahinur Rahman, and Israt Zahan. "Unveiling End-users' Satisfaction and Actual Use of Blockchain in e-Health: Empirical Evidence from Bangladesh." Journal of Consumer Sciences 9, no. 2 (2024): 163–84. http://dx.doi.org/10.29244/jcs.9.2.163-184.

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Data safety and security have become threatening issues in the health industry. Against this backdrop, blockchain technology has opened up a new window for healthcare stakeholders. This research aims to enhance the understanding of the factors that influence user satisfaction and actual use behavior of blockchain technology in the electronic health sector in Bangladesh. A convenience sampling collected primary data (270 responses) from nurses, doctors, emergency staff, and laboratory technicians. AMOS and SPSS were used for analysis. The data were analyzed using descriptive statistics, assessi
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Dianti, Erika Noor, and Endang Sugiharti. "Analysis of Application Success in XYZ Agency as an Online Learning Media Using the Delone and Mclean Models." Journal of Advances in Information Systems and Technology 5, no. 1 (2023): 76–90. http://dx.doi.org/10.15294/jaist.v5i1.65794.

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Internet users in Indonesia have shown a rapid increase. This indicates that the development of information and communication technology is growing, bringing many life changes, thus demanding the education industry to strive to improve the quality of education continuously. However, at the beginning of 2019, COVID-19 pandemic emerged, which required that all students not be allowed to do face-to-face learning. Because of this problem, companies are starting to create online learning technologies that have a positive impact. In 2022, XYZ application is a learning application ranked 9th among th
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Krisdina, Shinta, Oky Dwi Nurhayati, and Dinar Mutiara Kusumo Nugraheni. "Hybrid Model Based on Technology Acceptance Model (TAM) & Information System Success Model (ISSM) in Analyzing the Use of E-Health." E3S Web of Conferences 359 (2022): 05003. http://dx.doi.org/10.1051/e3sconf/202235905003.

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Electronic health or commonly known as e-health is defined as the use of information and communication technology in supporting the health and health-related fields. The outbreak of the Covid-19 virus in 2019 has led to a massive increase in the use of e-health, therefore it is important to know how users accept e-health. To analyze e-health acceptance, we combined the extended TAM model with enhanced care and increased accessibility and ISSM. A total of 121 data were collected using a structured questionnaire. The data that has been collected was analyzed using PLS-SEM. From the tests that ha
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Amalia, Latansa, and Anik Hanifatul Azizah. "Evaluasi Kesuksesan Penerapan Sistem Elektronik Kinerja (E-Kinerja) Menggunakan Enhanced Information System Success Model di Kecamatan Benda Tangerang." JISKA (Jurnal Informatika Sunan Kalijaga) 7, no. 3 (2022): 192–210. http://dx.doi.org/10.14421/jiska.2022.7.3.192-210.

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E-Kinerja Benda District Tangerang City is an E-Government in the form of an Employee Performance Management Information System in charge of recording and reporting the performance of all employees in the government environment. The system should aim to simplify employee performance management and measure the efficiency and creativity of employees at work, in its implementation, there are still problems that occur. Many employees complain about the system, the implementation of the E-Kinerja system either directly or indirectly is considered troublesome, the internet network is not widely conn
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Firdaus, Dede Ridho, Budi Harto, and Handy Ferdiansyah. "The Effectiveness Analysis of Distance Learning by Optimizing the Use of Information Technology." Journal of Information System, Technology and Engineering 1, no. 1 (2023): 1–5. http://dx.doi.org/10.61487/jiste.v1i1.4.

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In this study, the IS Success Model is used to analyze data on the use of information technology for distance learning during a pandemic in schools in order to determine the factors that influence the application of e-learning in remote learning systems. This study employed a quantitative approach to identify the elements that influence the effectiveness of using technology in distance learning activities. Data collection and data analysis procedure is needed for this research because this research uses quantitative approach to the problem. With respect to the research approach, researchers us
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Anaam, Elham Abdulwahab, Khairul Azmi Abu Bakar, Nurhizam Safie Mohd Satar, and Muhamad Yusnorizam Ma’arif. "Investigating the Electronic Customer Relationship Management Success Key Factors in the Telecommunication Companies: A Pilot Study." Journal of Computational and Theoretical Nanoscience 17, no. 2 (2020): 1460–63. http://dx.doi.org/10.1166/jctn.2020.8825.

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The Electronic Customer Relationship Management (E-CRM) is a moderately new field of researches. There are some issues facing telecommunication companies about the use of E-CRM systems. In this study, the researchers suggest a model of a relationship in that a quantitative research design selected to validate the proposed factors and to build relationships between them. The main factors that may influence the employee satisfaction stated as three classifications: technology (service quality, system quality, and information quality), organization (top management support, training, and individua
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Drwish, Amr Mohammed, Amany Ahmed Al-Dokhny, Ahlam Mohammed Al-Abdullatif, and Hibah Khalid Aladsani. "A Sustainable Quality Model for Mobile Learning in Post-Pandemic Higher Education: A Structural Equation Modeling-Based Investigation." Sustainability 15, no. 9 (2023): 7420. http://dx.doi.org/10.3390/su15097420.

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As an effect of the digital transformation encountered by higher education institutions in the post-pandemic phase, the current study aims to inspect the factors affecting the actual use of mobile learning among higher education students. A novel hybrid model based on the information system success and technology acceptance models was proposed and tested. The study included 400 undergraduate and postgraduate students from four Saudi universities who responded to a questionnaire consisting of two parts and seven dimensions, with a total of 26 items. For the analysis, a quantitative approach was
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Kala, Devkant, Dhani Shanker Chaubey, Rakesh Kumar Meet, and Ahmad Samed Al-Adwan. "Impact of User Satisfaction With E-Government Services on Continuance Use Intention and Citizen Trust Using TAM-ISSM Framework." Interdisciplinary Journal of Information, Knowledge, and Management 19 (2024): 001. http://dx.doi.org/10.28945/5248.

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Aim/Purpose: This study investigates the drivers of user satisfaction in e-government services and its influence on continued use intention and citizen trust in government. It employs the integration of the Technology Acceptance Model (TAM) and the Information System Success Model (ISSM). Background: Electronic government, transforming citizen-state interactions, has gained momentum worldwide, including in India, where the aim is to leverage technology to improve citizen services, streamline administration, and engage the public. While prior research has explored factors influencing citizen sa
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Anumudu, Chinedu Eugenia, Wole Michael Olatokun, and Boniface Anthony Chijioke Obiefuna. "Predicting the Factors Influencing Intention to Use e-Health Systems Towards Healthy Lifestyles in Nigeria Using Technology Acceptance and Information Systems Success Models." Jurnal Komunikasi: Malaysian Journal of Communication 40, no. 4 (2024): 45–67. https://doi.org/10.17576/jkmjc-2024-4004-03.

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It is an irrefutable assertion that communication technologies play a significant role in sustaining healthy lifestyles. However, to achieve this goal, one needs to be literate on how to maximise communication tools for acquiring health information. This study, therefore, examined the predictors of healthy lifestyles in Nigeria by utilising Technology Acceptance Model (TAM) and Information System Success (ISS) tents. The quantitative method through a survey approach was employed for quantifying the data and for inferential requirements. The survey was administered to 375 undergraduate students
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Mubarok, Muhammad Rosyid, Aditya Rachmadi, and Satrio Hadi Wijoyo. "Analisis Pengaruh Faktor Teknologi, Organisasi, dan Manusia Terhadap Kesuksesan Penerapan E-voting System pada Aspek Penggunaan Sistem, Kepuasan Pengguna, dan Manfaat (Studi Kasus Pemilihan Mahasiswa Raya Universitas Brawijaya)." Jurnal Teknologi Informasi dan Ilmu Komputer 9, no. 5 (2022): 889. http://dx.doi.org/10.25126/jtiik.2022954610.

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<p>Penggunaan teknologi informasi di Universitas Brawijaya telah menerapkan sistem e-voting Pemilihan Mahasiswa Raya Universitas Brawijaya (PEMIRA UB) sejak tahun 2015. PEMIRA UB merupakan sarana bagi mahasiswa dalam pembelajaran berdemokrasi di lingkungan kampus. Penelitian ini bertujuan untuk mengidentifikasi faktor yang mempengaruhi aspek kepuasan pengguna, penggunaan sistem dan manfaat guna mengetahui keberhasilan dari penerapan sistem e-voting PEMIRA UB. Model penelitian ini menggunakan tujuh variabel model Human, Organization, and Technology-Fit (HOT-Fit) yang dimodifikasi. Metote
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Anaam, Elham Abdulwahab, Ali Ahmed H. Alyam, Yahya Ali Abdelrahman Ali, Mohammed Dauwed, Abdullah Alshahrani, and Wael Jabbar Abed Al-Nidawi. "Application of the updated DeLone and McLean IS success method to investigate e-CRM effectiveness." International Journal of ADVANCED AND APPLIED SCIENCES 10, no. 2 (2023): 128–38. http://dx.doi.org/10.21833/ijaas.2023.02.016.

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Information and communication technology has a significant influence on employee procedures. Businesses are investing in e-CRM technologies, yet it is difficult to assess the performance of their e-CRM platforms. The DeLone and McLean Information Systems Success framework can be modified to the current e-CRM assessment difficulties. The new framework's different aspects provide a concise framework for organizing the e-CRM key metrics identified in this study. The purpose of this study is to apply and verify that the Updated DeLone and McLean IS Model can be employed to explain e-CRM adoption a
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Rahi, Samar. "Assessing individual behavior towards adoption of telemedicine application during COVID-19 pandemic: evidence from emerging market." Library Hi Tech 40, no. 2 (2021): 394–420. http://dx.doi.org/10.1108/lht-01-2021-0030.

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PurposeThis study attempts to gain insight into what factors influence individual behavior towards the adoption of telemedicine application during coronavirus disease 2019 (COVID-19) pandemic. The research model incorporates two well-known theories namely the extended unified theory of acceptance and use of technology (UTAUT2) and DeLone and McLean information success model to examine individual behavior towards the adoption of telemedicine application.Design/methodology/approachThe research design of this study is based on quantitative research approach. During research survey, 350 valid resp
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Al-Azawei, Ahmed. "What Drives Successful Social Media in Education and E-learning? A Comparative Study on Facebook and Moodle." Journal of Information Technology Education: Research 18 (2019): 253–74. http://dx.doi.org/10.28945/4360.

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Aim/Purpose: This research investigates the success variables affecting the adoption of social networking sites (SNS), namely Facebook, and learning management systems (LMS), specifically Moodle, in developing countries. Background: In contemporary education, universities invest heavily in the integration of LMS with traditional classrooms. Conversely, such technologies face a high rate of failure and not all learners are satisfied with LMS services. In turn, this leads to the exploitation of SNS interactive features and services, which are subsequently included in the process of teaching and
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Karpenko, Oksana, and Yevhenii Matviichuk. "IMPROVEMENT OF HUMAN RESOURCES MANAGEMENT ON THE BASISOF MODERN TECHNOLOGIES AS A FACTOR IN ENSURING THE COMPETITIVENESS OF THE ENTERPRISE." Collection of scientific research papers State University of Infrastructure and Technologies Section “Economics and Management”, no. 56 (December 26, 2024): 6–15. https://doi.org/10.32703/2664-2964-2024-56-6-15.

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n today's business environment, where innovation, adaptability and human capital are becoming key success factors, a company's competitiveness largely depends on how effectively its human resources (HR) management system is organized. Effective HR management allows an enterprise to attract, develop and retain talented employees who become a strategic resource in achieving its goals. The article examines the interpretation of the concepts of “human resource management of enterprise” and “enterprise competitiveness”. The human resources management system is a set of measures, strategies, methods
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Iqbal, Taufiq, and Muhammad Wali. "IDOL: Retrofit-Kotlin Service-Based Online Digital Library Application and College Open Data Repository." International Journal Software Engineering and Computer Science (IJSECS) 2, no. 1 (2022): 1–8. http://dx.doi.org/10.35870/ijsecs.v2i1.760.

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Digital libraries promise new social benefits, especially for e-learning in the age of digital technology. Integrated Online Digital Libraries are required to have professional knowledge and information on one service. Digital library innovation still needs to be researched regarding initiation; development; application; exploitation; the role of the external competitive environment; the role of the organization's internal environment; and products, services, and process outcomes. In the research, the Integrated Digital Online Library – IDOL application developed will fulfill every feature of
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Widyaningrum, Tutut, Qomariyatus Sholihah, and Bambang Santoso Haryono. "The Delone and McLean Information System Success Model: Investigating User Satisfaction in Learning Management System." Journal of Education Technology 8, no. 1 (2024): 86–94. http://dx.doi.org/10.23887/jet.v8i1.71080.

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E-learning system is designed with the consideration of the learners' needs in order to provide quality learning opportunities and positive learning experiences. This study aim to analyze user satisfaction and achieving overall system success. A survey on student satisfaction regarding the facilities and infrastructure in the learning activities indicates that approximately 18.3% are dissatisfied with the existing facilities.The objective of this study is to analyze the use and satisfaction of users of the Learning Management System (SIPEJAR) as an e-learning platform. The Research method was
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Jayanti, Ayu, Dian Hafidh Zulfikar, and Fathiyah Nopriani. "Analisis Keberhasilan Sistem Informasi Akademik Universitas Baturaja Menggunakan Human Organization Technology Fit Model." Journal of Software Engineering Ampera 4, no. 1 (2023): 69–92. http://dx.doi.org/10.51519/journalsea.v4i1.378.

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Academic Information System (SIAKAD) is a system implemented by Baturaja University as a support for lecture activities. This study aims to determine what factors influence the success of SIAKAD using the Human Organization Technology Fit Model by applying 8 variables, namely system quality, information quality, service quality, system use, user satisfaction, structure, Environment and net benefit. Data collection was carried out by distributing questionnaires to students and lecturers of Baturaja University. Sampling using Probability Sampling with Proportionate Stratified Random Sampling tec
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Yuneti, Katharina, Dodik Ariyanto, A. A. N. B. Dwirandra, and I. Gde Ary Wirajaya. "DETERMINANTS OF SUCCESSFUL IMPLEMENTATION OF E-GOVERNMENT SYSTEM." Jurnal Akuntansi dan Pajak 22, no. 2 (2021): 611. http://dx.doi.org/10.29040/jap.v22i2.3529.

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To determine the effect of the determinants of the success of the implementation of the Local Government Information System using the DeLone and McLean model is the purpose of this study. Questionnaires were distributed to obtain data. Purposive sampling method with a total sample of 80 sample. Path analysis using Partial Least Square is a data analysis technique used. It is proven in the research, namely that the belief system of information quality affects the system use, while service quality, social factors and system quality, has no effect on system use. The results also show that system
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Hassan, Ahmed, and Emad Ahmed Abu-Shanab. "Exploring the Factors Affecting User Satisfaction With Metrash2 System." International Journal of Electronic Government Research 16, no. 1 (2020): 18–39. http://dx.doi.org/10.4018/ijegr.2020010102.

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This research investigated Qatari citizens' perceptions regarding the factors influencing their satisfaction with Metrash2 system. Qatari residents use Metrash2 to query, transact, and follow-up their needed information/services online. The study integrated the technology acceptance model (TAM) and the information system success model (ISSM) to explore the factors influencing users' satisfaction with the system. Perceived usefulness and perceived ease of use were significant predictors of behavioral intentions (R2 = 0.554). Furthermore, service quality, information quality, and behavioral inte
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Angelina, Ruth Johana, Aji Hermawan, and Arif Imam Suroso. "Analyzing E-Commerce Success using DeLone and McLean Model." Journal of Information Systems Engineering and Business Intelligence 5, no. 2 (2019): 156. http://dx.doi.org/10.20473/jisebi.5.2.156-162.

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Background: The increasing usage and development of e-commerce in Indonesia, demands competition between e-commerce that exists. To be successful e-commerce should be balanced with a good information system. Some clinical research has established what factors that affected the success, including DeLone and McLean. According to their e-commerce success model, there are six variables that affect e-commerce success, system quality, information quality, service quality, use, user satisfaction, and net benefitObjective: The study aims to analyze the relationship between system quality, information
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Setyowati, Kurnia Dwi, Totok Chamidy, and Muhammad Faisal. "Analysis of Academic Information System Using Information System Success Model and System Quality Model Case Study of Institut Teknologi Nasional Malang." Transactions on Informatics and Data Science 1, no. 1 (2024): 33–44. http://dx.doi.org/10.24090/tids.v1i1.12234.

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Advancements in information technology are progressing rapidly, providing numerous conveniences across various domains, ranging from personal needs to general activities. Academic Information System (SIAKAD) facilitates academic information management in educational institutions. The utilization of website-based SIAKAD is gaining popularity due to its ability to streamline access to information and minimize administrative errors. This Research aims to identify key factors contributing to the success of website-based SIAKAD at the National Institute of Technology Malang. Additionally, the Resea
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Idkhan, A. Muhammad, and Muh Ma'ruf Idris. "The Impact of User Satisfaction in the Use of E-Learning Systems in Higher Education: A CB-SEM Approach." International Journal of Environment, Engineering and Education 5, no. 3 (2023): 100–110. http://dx.doi.org/10.55151/ijeedu.v5i3.91.

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The primary objective of this research is to thoroughly investigate the intricate dynamics and collective influence of essential elements within the e-learning domain. Examining the interdependencies and combined effects of technology system quality, information quality, and support services on user satisfaction. This study investigates the key factors affecting user satisfaction in e-learning at Universitas Negeri Makassar, focusing on the roles of Information Quality, System Quality, and Service Quality. Survey data from 231 diverse students were analyzed using a Likert scale questionnaire,
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Hung, Wei-Hsi, Li-Min Chang, and Mei-Hui Lee. "Factors Influencing the Success of National Healthcare Services Information Systems." Journal of Global Information Management 20, no. 3 (2012): 84–108. http://dx.doi.org/10.4018/jgim.2012070104.

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By extending the updated D&M IS success model, this study examines the multi-dimensional aspects to identify influential factors and construct a suitable model for explaining NHSS success in Taiwan. Through the empirical results from the perspective of 1215 public healthcare workers, this study has arrived at several findings. First, eight salient factors were found which influenced NHSS success from the dimensions of user characteristics, organizational context, and system characteristics. Second, the factors of user experience, user training, information quality, service quality, and use
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Tute, Kristianus Jago, Maria Adelvin Londa, and Anastasia Mude. "Delone and McLean Models for measuring the success of Flores University e-learning information system." MATRIX : Jurnal Manajemen Teknologi dan Informatika 12, no. 2 (2022): 68–78. http://dx.doi.org/10.31940/matrix.v12i2.68-78.

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The University of Flores first conducted E-Learning learning amid the covid 19 pandemic, the problem faced was that most of the lecturers at the University of Flores did not understand E-learning by using information technology. The Faculty of Information Technology facilitated all faculties at the university to conduct e-training. E-Learning, in the learning process. The aim is to measure success in implementing the University of Flores E-Learning information system. The model in this study is the Delone and Mclean model to measure success with six dimensions, namely, system quality, informat
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Yosep, Yosep. "Analysis of Relationship between Three Dimensions of Quality, User Satisfaction, and E-Learning Usage of Binus Online Learning." CommIT (Communication and Information Technology) Journal 9, no. 2 (2015): 67. http://dx.doi.org/10.21512/commit.v9i2.1648.

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Information technology has affected various sectors including the education sector. In the sector, information technology has brought us long distance education, which relies heavily on the use of e-learning management system. In Indonesia, Bina Nusantara University is the first and foremost long distance education institution. The institution has been developing and using an e-learning management system for a number of years. This work intends to evaluate to which extent the system is able to enhance e-learning experiences. We adopted the DeLone and McLean’s Information System success model a
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Ozdamli, Fezile, and Narmin Mohammed Noori. "Evaluating E-learning system success in higher education during the Covid-19." Cypriot Journal of Educational Sciences 17, no. 12 (2022): 4883–912. http://dx.doi.org/10.18844/cjes.v17i12.8615.

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Human lives globally have been affected by the COVID-19 pandemic. The quantitative research method was followed to assess e-learning system success from students' perspectives during the pandemic. ISS and USAT model was adopted to measure it, and a survey was used to collect 632 voluntary students. The regression analysis method presented variations between the quality of factors that anticipate user-perceived satisfaction, system use, and individual performance. While the quality factors suggested the impact of the dependent variable was (collaboration, information, service, System, IATE, DIA
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Elmouhib, Soufiane. "Unraveling E-learning success: Exploring key drivers in moroccan educational institutions." Multidisciplinary Reviews 8, no. 10 (2025): 2025337. https://doi.org/10.31893/multirev.2025337.

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The fast-paced expansion of e-learning systems has fundamentally reshaped educational landscapes, particularly in light of the global shift to online learning. As fast-tracked mainstreaming is underway, the success of these systems depends on several factors, which have thus far not been very well explored in the context of lower-income countries. This study investigates the major factors contributing to success in e-learning systems of Moroccan educational institutions, mainly regarding the roles of information quality, system quality, system use, service quality, user satisfaction, and net b
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Yuli, Xie. "FACTORS IMPACTING ON STUDENTS’ USER SATISFACTION AND INTENTION TO USE ELECTRONIC BOOKS IN SICHUAN UNIVERSITY, CHINA." EUrASEANs: journal on global socio-economic dynamics, no. 3(52) (May 19, 2025): 569–85. https://doi.org/10.35678/2539-5645.3(52).2025.569-585.

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This article aimed to research the critical factors impacting students’ user satisfaction and intention to use electronic books (e-books) at Sichuan University, China. The conceptual framework presented cause-and-effect relationships between Task-Technology Fit (FFT), System Quality (SQ), Service Quality (SVQ), Information Quality (IQ), Attitude to Use (IU), User Satisfaction (US), and Intention to Use (IU). The researcher utilized a quantitative technique (n=500) to distribute the questionnaire to undergraduates at Sichuan University, China. Non-probability sampling included judgmental sampli
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Wijana, Miki, Utami Aryanti, Sofia Dewi, and Nova Indrayana Yusman. "Analisis Faktor-faktor yang Mempengaruhi Kesuksesan Sistem Elektronik PKH Menggunakan Model DeLone dan McLean." INTERNAL (Information System Journal) 6, no. 1 (2023): 10–21. http://dx.doi.org/10.32627/internal.v6i1.721.

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The PKH electronic system (e-PKH) was created by the Ministry of Social Affairs to improve data accuracy and ensure effective distribution of social assistance. This study aims to analyze the factors that influence the success of e-PKH which are implemented in information systems, in research using the DeLone and McLean Models. This model measure six variable dimensions including system quality, information quality, service quality, use, user satisfaction and net benefits. Data collection techniques were carried out by distributing questionnaires to 217 respondents, while data analysis was car
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Mafazi, Burhan. "THE ANALYSIS OF E-LEARNING SUCCESS BY USING DELONE AND MCLEAN SUCCESS MODEL (CASE STUDY: PERTAMINA UNIVERSITY)." Journal of Information Technology and Its Utilization 4, no. 1 (2021): 29. http://dx.doi.org/10.30818/jitu.4.1.3694.

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Education is a crucial thing and highly concerned all over the world. As one of the educational institutions, the university has currently applied many information systems because of several obstacles and problems. With the fast development of information and communication technology, the learning process also has improved, known as e-learning. Pertamina University is a private university located in Jakarta, which has six faculties and 15 study programs. Since its inception in 2016, Pertamina University has applied e-learning to its students. Based on the conceptual models developed by DeLone
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Silviani, Sherly, and Joy Nashar Utama Jaya. "Evaluasi Kesuksesan E-Plantation Menggunakan Model DeLone dan McLean di PT Alam Permai Makmur Raya." Journal of Information System Research (JOSH) 3, no. 3 (2022): 324–30. http://dx.doi.org/10.47065/josh.v3i3.1545.

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PT. Alam Permai Makmur Raya is one of the palm oil companies that has implemented E-Plantation in its business processes but it has never been evaluated before, so researchers are interested in evaluating E-Plantation to determine the success of the system. This study adopted the DeLone and McLean model covering 6 variables,namely, system quality, information quality, service quality, use, user satisfaction and net benefit which are processed using SmartPLS. This study aims to test 8 research hypotheses and find out what factors most influence their success. The results showed that there were
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AL Najar, Ghadeer, and Mohammad Nazir Ahmad. "A Conceptual Framework for Assessing the Success of Online Proctoring." International Journal of Scientific and Management Research 07, no. 09 (2024): 01–22. http://dx.doi.org/10.37502/ijsmr.2024.7901.

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Evaluating online proctoring systems has become crucial due to the swift transition to online learning brought on by the COVID-19 pandemic in order to uphold academic integrity and achieve effective learning outcomes. Within educational institutions, this paper presents a conceptual framework for assessing online proctoring systems success, the proposed framework, grounded in the DeLone and McLean Information Systems (IS) Success Model, incorporates key dimensions such as user satisfaction, net benefits, service quality, system quality, and information quality, while also considering digital l
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Fiati, Rina, Widowati Widowati, and Dinar Mutiara Kusumo Nugraheni. "Information system success model: continuous intention on users’ perception of e-learning satisfaction." Indonesian Journal of Electrical Engineering and Computer Science 37, no. 1 (2025): 389. http://dx.doi.org/10.11591/ijeecs.v37.i1.pp389-397.

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<p>The information systems success strategy contributes to understanding of digitalization. This research aims to evaluate user satisfaction with the e-learning system continuously. The research method is hybrid, combining constructs of a unified theory of acceptance and use of technology, the technology acceptance model, and service quality (SVQ). Data collection was conducted through the distribution of questionnaires targeting instructors. Data analysis utilized structural equation modeling with partial least squares. This method was used to test the measurement model with factor load
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Rina, Fiati Widowati Widowati Dinar Mutiara Kusumo Nugraheni. "Information system success model: continuous intention on users' perception of e-learning satisfaction." Indonesian Journal of Electrical Engineering and Computer Science 37, no. 1 (2025): 389–97. https://doi.org/10.11591/ijeecs.v37.i1.pp389-397.

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The information systems success strategy contributes to understanding of digitalization. This research aims to evaluate user satisfaction with the e-learning system continuously. The research method is hybrid, combining constructs of a unified theory of acceptance and use of technology, the technology acceptance model, and service quality (SVQ). Data collection was conducted through the distribution of questionnaires targeting instructors. Data analysis utilized structural equation modeling with partial least squares. This method was used to test the measurement model with factor loadings and
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Hikma, Yusnita Ayu, and Farida Yuliaty. "SIM-RS Success Factors Based on DeLone and McLean Theory at Hermina OPI Jakabaring Hospital." Jurnal Indonesia Sosial Sains 5, no. 10 (2024): 2748–55. http://dx.doi.org/10.59141/jiss.v5i10.1480.

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The information technology system is a technology used to process data, including processing, obtaining, compiling, storing, and manipulating data in various ways to produce quality information, namely information that is relevant, accurate, and timely, which is used in personal, business, and government purposes and is strategic information for decision making. Information systems with technological support are one of the systems that play a significant role in organizational success. The purpose of this study was to determine the success factors of the management information system (SIM-RS)
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Zaky, Achmad, and Muhammad Naufal. "The Analysis of Electronic Journal Utilization In Learning Process: Technology Acceptance Model And Information System Success." Jurnal Ilmu Sosial Mamangan 6, no. 2 (2017): 97–106. http://dx.doi.org/10.22202/mamangan.v6i2.2358.

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This study aims to observe the behavior of electronic journal (e-journal) among bachelor students of the Universitas Brawijaya by Technology Acceptance Model (TAM) and Information System Success (ISS) as theoretical framework. The research samples are all bachelor students who have used e-journal in their learning process. The respondents are selected by convenience sampling method. The data are collected through survey and analyzed by Partial Least Square (PLS) with SmartPLS 3. The result of the study reveals that user satisfaction and intention to use have significant effect on actual use of
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Zaky, Achmad, and Muhammad Naufal. "The Analysis of Electronic Journal Utilization In Learning Process: Technology Acceptance Model And Information System Success." Jurnal Ilmu Sosial Mamangan 6, no. 2 (2017): 97. http://dx.doi.org/10.22202/mamangan.2358.

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This study aims to observe the behavior of electronic journal (e-journal) among bachelor students of the Universitas Brawijaya by Technology Acceptance Model (TAM) and Information System Success (ISS) as theoretical framework. The research samples are all bachelor students who have used e-journal in their learning process. The respondents are selected by convenience sampling method. The data are collected through survey and analyzed by Partial Least Square (PLS) with SmartPLS 3. The result of the study reveals that user satisfaction and intention to use have significant effect on actual use of
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Sari, Nariza Wanti Wulan, Wahyu Yanuartha, Muhammad Yani, and Sulfikar Rakita Dewa. "Evaluation of E-Learning Implementation During the Covid-19 with the DeLone and McLean Models." IJISTECH (International Journal of Information System & Technology) 4, no. 2 (2021): 637. http://dx.doi.org/10.30645/ijistech.v4i2.104.

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During the Covid pandemic the learning process was carried out using e-learning media. SMK TI Airlangga Samarinda is one of the schools that has used e-learning in its learning process both before the Covid pandemic. Furthermore, an evaluation of the success of e-learning implementation will be carried out using the DeLone and McLean information system success model (D&M IS Success Model). In this model, there are six measurement variables, namely system quality, information quality, service quality, usage, user satisfaction, and net benefits. The purpose of this study is to provide an ove
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