Academic literature on the topic 'System service calls'

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Journal articles on the topic "System service calls"

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Mallachiev, K., and N. Pakulin. "Remote Service of System Calls in Microkernel Hypervisor." Proceedings of the Institute for System Programming of the RAS, no. 3 (2015): 267–78. http://dx.doi.org/10.15514/ispras-2015-27(3)-18.

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Korotaev, I. A., and I. A. Tashlitskii. "A queueing system with group service and returning calls." Cybernetics and Systems Analysis 28, no. 4 (1993): 643–46. http://dx.doi.org/10.1007/bf01125003.

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Bokhare, Jaya, Damyanti Mahajan, Kanchan Mahajan, and Raj Kumar Verma. "Online E-Clinic Service System." Journal of Big Data Technology and Business Analytics 1, no. 1 (2022): 19–22. http://dx.doi.org/10.46610/jbdtba.2022.v01i01.004.

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In Today’s time the health is a priority factor to all. The medical sector proven very useful in pre and post corona time. But people’s fears to visit hospitals as there were possibility of spreading of diseases in the hospital. Peoples mostly consider consulting doctors on calls or chats. Our application focuses on the same issue and creates a medium of communication between doctor and patients via call.
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Bruce, Lorne. "An Inspector Calls." Ontario History 106, no. 1 (2018): 77–99. http://dx.doi.org/10.7202/1050722ar.

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Angus McGill Mowat was an inspirational voice for public library work during the Great Depression. In 1937, after he became Inspector of Public Libraries in the Ontario Department of Education, he helped revive spirits and raise service ambitions in smaller rural libraries. Building on the “modern library” concept popularized after the First World War, he re-energized trustees, librarians, and library workers with hundreds of visits to promote local efforts before 1939. His inspections encompassed the advisement of trustees on management and financial processes; the promotion of librarianship
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Martinez, Beatrice, Maria Aranda, Iris Aguilar, Stephen Sanko, and William Vega. "FREQUENT USERS OF EMERGENCY MEDICAL SERVICES IN A METROPOLITAN CITY: INDIVIDUAL- AND SYSTEM-LEVEL CONSIDERATIONS." Innovation in Aging 6, Supplement_1 (2022): 709. http://dx.doi.org/10.1093/geroni/igac059.2592.

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Abstract Frequent 911 calls from older adults place a significant burden on emergency response systems. Drawing from key informant interviews, we explore factors implicated in repeated Emergency Medical Services (EMS) among older people in the City of Los Angeles and provide system and policy recommendations to mitigate overuse of EMS 911 calls. Los Angeles Fire Department (LAFD) dispatch call records documented 370,016 EMS encounters from 202,471 unique individuals over 50 from 2012 to 2016. Frequent 911 callers over the age of 50 (n=8), family members (n=6), Los Angeles Fire Department (LAFD
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Klimenok, V. I., and O. S. Taramin. "Tandem service system with batch Markov flow and repeated calls." Automation and Remote Control 71, no. 1 (2010): 1–13. http://dx.doi.org/10.1134/s0005117910010017.

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Moscholios, Ioannis D. "Probabilistic Retry and Threshold Multirate Loss Models for Impatient Calls." Telecom 2, no. 1 (2021): 28–41. http://dx.doi.org/10.3390/telecom2010003.

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In this paper, a link of fixed capacity is considered that services calls from different service-classes. Calls arrive in the link according to a Poisson process, have an initial (peak) bandwidth requirement while their service time is exponentially distributed. We model this system as a multirate loss system and analyze two different multirate loss models. In the first model, named probabilistic retry loss model, if there is no available link bandwidth, a new call is blocked but retries with a lower bandwidth requirement and increased service time. To allow for the fact that a blocked call ma
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Setiyanto, Rudi, Moh Sofjan, and Oky Agam. "Implementation of a Contact Center with Interactive Voice Response Using Cisco Unified Communications." JURNAL SISFOTEK GLOBAL 14, no. 1 (2024): 41. http://dx.doi.org/10.38101/sisfotek.v14i1.10881.

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A popular voice-based communication service used to receive calls automatically is Interactive Voice Response (IVR). Generally, IVR is widely used by institutions to provide services to the public in consulting, offering, or providing information about a particular matter. One of the uses of IVR, among others, is the Contact Center. By using Voice over Internet Protocol (VoIP) technology and using the SIP Trunk service from the service provider, institutions can take advantage of the existing network infrastructure to save on telephone usage. VoIP technology also allows it to be integrated wit
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Stepanova, Irina V. "METHODOLOGY FOR CALCULATING CALL SERVICE CENTERS." SYNCHROINFO JOURNAL 9, no. 4 (2023): 2–9. http://dx.doi.org/10.36724/2664-066x-2023-9-4-2-9.

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The “System 112” complex of tools should provide automated processing of emergency calls to a single number “112”. During the transition period, it is planned for the joint functioning of existing emergency services of various departmental subordination and the formation within the framework of the “System 112” of independent services that are new in their functionality and purpose. The article discusses a design option made taking into account the launch of a number of pilot projects of System 112 in various regions. It should be emphasized that currently there are a significant number of opt
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Ibrahim, Abubakar Moallim Ali, Vitalice K. Oduol, and Peter Akuon. "OPTIMIZATION OF HANDOVER IN MOBILE SYSTEM BY USING DYNAMIC GUARD CHANNEL METHOD." International Journal for Innovation Education and Research 5, no. 9 (2017): 32–53. http://dx.doi.org/10.31686/ijier.vol5.iss9.818.

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Handover process is a very essential process in the Global System for Mobile Communication system (GSM). Its study is one of the major key performance indicators in every GSM network, and its linked to the quality of service of an each service provider strives to attain. The failure of the handover process is regarded as the drop of quality of service which in turn dissatisfies the customers. This study, contributes more on improving call drop rate in general, reduce handover failure rate and thus save on upgrade costs, this will be beneficial to GSM service providers to easily optimize their
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Dissertations / Theses on the topic "System service calls"

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Hanaki, Nao. "The effect of the number of request calls on the time from call to hospital arrival: a cross-sectional study of an ambulance record database in Nara prefecture, Japan." 京都大学 (Kyoto University), 2017. http://hdl.handle.net/2433/225515.

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Knight, Gavin Mark. "Calls for Service and Police Effectiveness: The Role of Performance Measurement Systems." Thesis, Griffith University, 2014. http://hdl.handle.net/10072/367786.

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This thesis explores the adoption of public sector management reforms by police. The literature suggests that police have been more resistant to public sector management reform than other public sector organisations. One feature of public sector management reform—performance measurement—is evident in police agencies, but prior research does not provide a clear picture of whether performance measurement helps or hinders police effectiveness. The research presented in this thesis helps to clarify this picture by examining the influence of performance measurement on the effectiveness of police in
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Li, Bin. "Bandwidth allocation and call admission control in multi-services mobile wireless cellular networks /." View Abstract or Full-Text, 2003. http://library.ust.hk/cgi/db/thesis.pl?ELEC%202003%20LI.

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Yu, Sam Shaokai. "Performance analysis and call control procedures in high-speed multimedia personal wireless communications /." Title page, abstract and contents only, 1999. http://web4.library.adelaide.edu.au/theses/09PH/09phy936.pdf.

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Chinhamo, Edmore. "The application of quality management systems at a computer customer contact centre in Cape Town." Thesis, Cape Peninsula University of Technology, 2011. http://hdl.handle.net/20.500.11838/2310.

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Thesis (MTech (Public Relations Management))--Cape Peninsula University of Technology, 2011.<br>This research investigates the application of the quality management systems at a computer contact centre in Cape Town. It examines the issues around brand switching from the products supported by the computer customer contact centre to those manufactured by competitors. Its main interest is to interrogate the reasons customers give to call centre agents when they decide to switch brands. It also hopes to find out whether call agents understand the interrelation between quality management, bra
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Maseko, Sibusiso. "The impact of system features on call centre agents' job performance and on their service delivery." Master's thesis, University of Cape Town, 2010. http://hdl.handle.net/11427/10722.

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Includes bibliographical references (leaves 73-79).<br>The study was conducted with the agents in a contact centre environment in one of the leading insurance organisations in South Africa. The framework adopted was Theoretical Framework of User Satisfaction with a Web Interface which is adapted from Herzberg's Motivation-Hygiene theory.It was found that there are several factors impacting agents' job performance and customer service, including systems performance, page loading capacity, complexity and speed of information seeking tasks, system-telephonic integration, system-emails integration
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Keung, Yik. "Dynamic threshold call admission control policy of multi-service wireless cellular networks : a statistical approach /." View abstract or full-text, 2004. http://library.ust.hk/cgi/db/thesis.pl?PHYS%202004%20KEUNG.

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Thesis (M. Phil.)--Hong Kong University of Science and Technology, 2004.<br>Includes bibliographical references (leaves 80-81). Also available in electronic version. Access restricted to campus users.
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Korotkovas, Markas. "Development of a custom call management system for the service department of Premiere Copier Inc." [Denver, Colo.] : Regis University, 2006. http://165.236.235.140/lib/MKorotkovas2006.pdf.

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Schefe, Neville Lindsay. "The systematic improvement of advice given by public sector call centres." Thesis, Queensland University of Technology, 2006. https://eprints.qut.edu.au/16279/1/Neville_Schefe_Thesis.pdf.

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The persistent demand for increased accountability and value for money in the public sector from both the public and governments raises the issue of quality of service in advice-giving by governmental agencies. The goal of this study is to develop a model to validate frameworks able to contribute to improved advice-giving through the application of knowledge management principles. Zack's (2001) Four Knowledge Problem Model, Brogowicz, Delene, and Lyth's (1990) Synthesised Service Quality Model, and Markus's (2001) Theory of Knowledge Reuse are used to examine knowledge strategies in advice-gi
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Schefe, Neville Lindsay. "The systematic improvement of advice given by public sector call centres." Queensland University of Technology, 2006. http://eprints.qut.edu.au/16279/.

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The persistent demand for increased accountability and value for money in the public sector from both the public and governments raises the issue of quality of service in advice-giving by governmental agencies. The goal of this study is to develop a model to validate frameworks able to contribute to improved advice-giving through the application of knowledge management principles. Zack's (2001) Four Knowledge Problem Model, Brogowicz, Delene, and Lyth's (1990) Synthesised Service Quality Model, and Markus's (2001) Theory of Knowledge Reuse are used to examine knowledge strategies in advice-gi
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Books on the topic "System service calls"

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United States. Office of Personnel Management. Retirement and Insurance Group. Welcome to the Retirement Information Office's self-service telephone inquiry system. U.S. Office of Personnel Management, Retirement and Insurance Group, 1990.

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Christie, Jim. [The introduction of a medically based priority despatch system to ambulance calls received by the Northern Ireland Ambulance Service will improve response times: An investigation]. The Author], 1998.

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Services, Ontario Ministry of the Solicitor General and Correctional. Differential police response: A manual for the development and implementation of an alternative response system for calls for police service. Ministry of the Solicitor General and Correctional Services, 1994.

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Aging, United States Congress Senate Special Committee on. SSA's toll-free telephone system: Service or disservice? : hearing before the Special Committee on Aging, United States Senate, One Hundred First Congress, first session, Washington, DC, April 10, 1989. U.S. G.P.O., 1989.

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Aging, United States Congress Senate Special Committee on. SSA's toll-free telephone system: Service or disservice? : hearing before the Special Committee on Aging, United States Senate, One Hundred First Congress, first session, Washington, DC, April 10, 1989. U.S. G.P.O., 1989.

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Aging, United States Congress Senate Special Committee on. SSA's toll-free telephone system: Service or disservice? : hearing before the Special Committee on Aging, United States Senate, One Hundred First Congress, first session, Washington, DC, April 10, 1989. U.S. G.P.O., 1989.

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United States. Congress. Senate. Special Committee on Aging. SSA's toll-free telephone system: Service or disservice? : hearing before the Special Committee on Aging, United States Senate, One Hundred First Congress, first session, Washington, DC, April 10, 1989. U.S. G.P.O., 1989.

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United States. Congress. Senate. Special Committee on Aging. SSA's toll-free telephone system: Service or disservice? : hearing before the Special Committee on Aging, United States Senate, One Hundred First Congress, first session, Washington, DC, April 10, 1989. U.S. G.P.O., 1989.

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United States. Internal Revenue Service, ed. Integrated Test Call Survey System, 1992. Dept. of the Treasury, Internal Revenue Service, 1992.

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New Jersey. Governor's Management Review Commission. Operational review of 800 telephone service. The Commission, 1993.

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Book chapters on the topic "System service calls"

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Wang, Wenbin, Kezhen He, and Yuchun Ma. "Design of Location and Assistive Service Software Based on Android System." In Lecture Notes in Electrical Engineering. Springer Nature Singapore, 2025. https://doi.org/10.1007/978-981-96-2409-6_2.

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Abstract In the process of using smartphones, elderly individuals often unintentionally set their phones to silent mode or turn off Wi-Fi, resulting in disruptions to answering calls and receiving WeChat video messages. This article implements a whitelist feature that automatically restores the phone to normal mode, monitors Wi-Fi status and reminds users to enable it. Additionally, it can discreetly check the geographical location and send low balance notifications to whitelisted phones, assisting the elderly in using smartphones without obstacles.
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Baumgarten, Nicole. "Chapter 9. And the postcode darlin’ . Vocative variation in service encounters on the telephone in Northern England." In It's different with you. John Benjamins Publishing Company, 2023. http://dx.doi.org/10.1075/tar.5.09bau.

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The chapter presents the results of an investigation of vocative use in telephone service encounters in the British housing market. The investigation is based on 300+ “mystery shopping” telephone calls placed with real estate agents servicing four socio-economically different areas of a city in northern England. The results show how the contrastiveness inherent in the address system is put to use in context-specific decisions about relationship and transaction management in telephone service encounters: Vocative use is nonreciprocal and restricted to estate agents. The frequency of vocative us
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Renier, Thibault, Erling Matthiesen, Hans-Peter Schwefel, and Ramjee Prasad. "Inconsistency Evaluation in a Replicated IP-Based Call Control System." In Service Availability. Springer Berlin Heidelberg, 2006. http://dx.doi.org/10.1007/11955498_13.

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Alouisa, John, William Anderson, Richard Castro, Raymond Ennis, Jeffrey Gevarter, and Russell Pandolfo. "PruServ™: A Call Center Support System." In Creating Value in Financial Services. Springer US, 2000. http://dx.doi.org/10.1007/978-1-4615-4605-4_19.

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Slama, Dirk. "Operations." In The Digital Playbook. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-030-88221-1_16.

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AbstractProviding efficient and effective service operations will be a key success factor for any AIoT-enabled product or solution. Depending on the specific nature of the system, service operations setup can potentially take very different shapes. For complex, industrial assets, service operations will most likely include direct customer interactions via a call center, as well as on-site maintenance or repair services. For mass-market consumer products, service operations will most likely be highly automated and provide only limited field services, if any. Most Field Service Management (FSM)
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Rustamov, Samir, Natavan Akhundova, and Alakbar Valizada. "Automatic Speech Recognition in Taxi Call Service Systems." In Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-23943-5_18.

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Shrivastava, Rajesh Kumar, and Chittaranjan Hota. "Code-Tampering Defense for Internet of Things Using System Call Traces." In Innovations for Community Services. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-37484-6_9.

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Jeon, Cheol Yong, and Yeong Min Jang. "Transient QoS Measure for Call Admission Control in WCDMA System with MIMO." In Quality of Service in Multiservice IP Networks. Springer Berlin Heidelberg, 2005. http://dx.doi.org/10.1007/978-3-540-30573-6_43.

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Diebold, Tyll, and Carsten Gertz. "On-Demand Transport Services as a Supplement to Public Transport in Suburban Areas." In Lecture Notes in Mobility. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-85578-8_31.

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Abstract App-based ridepooling offers the chance to provide a high-quality public transportation service in areas that have been inadequately served so far. One of the main strengths of ridepooling services is their ability to offer direct access to the public transport system and thus provide an attractive service on the first and last mile. While traditional on-demand services have so far been quite inflexible, due to having a fixed timetable, needing to be ordered in advance of the trip via a call centre, app-based ridepooling promises a true on-demand service for the user. This study is ba
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Romano, Rosa, Maria Beatrice Andreucci, and Emanuela Giancola. "Towards Climate Neutrality: Progressing Key Actions for Positive Energy Districts Implementation." In The Urban Book Series. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-29515-7_44.

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AbstractPositive Energy Districts (PEDs) represent an emerging urban transition paradigm, an advanced framework to effectively attain decarbonization targets, as well as a holistic approach to foster more resilient and livable cities. However, implementing PEDs is challenging, demanding substantial planning, design, and operations changes. Mainstreaming PEDs calls for innovative legal, institutional, business, and organizational frameworks, as well as an active involvement of the main actors (i.e., cities, municipalities, communities, investors, industry players, and service providers), to co-
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Conference papers on the topic "System service calls"

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Skilbred, Anders W. B., Kevin Farinholt, Erik Risberg, and Fritz Friedersdorf. "Development of a Water Ballast Tank Coating Monitoring System." In CONFERENCE 2023. AMPP, 2023. https://doi.org/10.5006/c2023-19320.

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Abstract Inspection of ballast tanks and enclosures is generally performed using traditional methods such as visual inspection and non-destructive evaluation (NDE) techniques. However, it is common for these methods to often be labor intensive and limited by physical restrictions that prohibit access to certain areas. It is also challenging to plan for maintenance activities before the vessel has entered drydock due to limitations for inspections at sea or during short port calls. Further, the evaluation of the coating condition is heavily dependent on the inspector, and the quality of the dat
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Hammi, Badis, Joel Hachem, Ali Rachini, Rida Khatoun, and Hassane Aissaoui. "Malware Detection Through Windows System Call Analysis." In 2024 Ninth International Conference On Mobile And Secure Services (MobiSecServ). IEEE, 2024. http://dx.doi.org/10.1109/mobisecserv63327.2024.10759991.

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Haoyang, Sun, Wang Dan, and Zhao Yifang. "A Trust Measurement Model Based on API Calls." In 2012 International Conference on Computer Science and Service System (CSSS). IEEE, 2012. http://dx.doi.org/10.1109/csss.2012.120.

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Jia, Yanan. "A Deep Learning System for Sentiment Analysis of Service Calls." In Proceedings of The 3rd Workshop on e-Commerce and NLP. Association for Computational Linguistics, 2020. http://dx.doi.org/10.18653/v1/2020.ecnlp-1.4.

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O. Mohamed, Nagla. "Queued Combined Guard Channel and Mobile Assisted Handoff Call Admission in 5G Networks." In 12th International Conference on Digital Image Processing and Vision. Academy & Industry Research Collaboration, 2023. http://dx.doi.org/10.5121/csit.2023.131320.

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The performance of the combined guard channels and mobile handoff call admission control is studied. If a handoff call arrives, and there are not enough channels for its service, it is queued in a finite buffer. Two customer types, narrowband (voice calls) and wideband (data, video and media) are considered. Matrix algorithmic techniques are used to solve the balance equations to calculate the different performance measures of the system. The results indicate that when handoff calls are queued, handoff call dropping is reduced for both types of calls and there is an increase in the bandwidth u
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Zeng, Hao, and Xu-Bo Peng. "Research and Implementation of IPTV Video Calls Based on the IMS Network." In 2012 International Conference on Computer Science and Service System (CSSS). IEEE, 2012. http://dx.doi.org/10.1109/csss.2012.268.

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Ramachandran, Renjith. "Building a Log Stack Trace Framework for Microservices Architecture a Simulation Study." In 10th International Conference on Computer Science, Engineering and Information Technology. Academy & Industry Research Collaboration Center, 2024. http://dx.doi.org/10.5121/csit.2024.141905.

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Microservices architecture (MSA) has become increasingly popular in recent years due to its numerous benefits. Many companies are migrating their monolithic applications to an MSA, where each service operates independently, often with its own persistence layer, and interacts with both internal and external services. These services may also participate in an event-driven architecture, emitting and consuming events. However, as the number of services increases, it becomes more challenging to trace request flows across services for debugging. The sheer volume of logs generated by these systems ca
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Bogle, E., and P. Stark. "Auto Frac: Improving Consistency and Control in Completions." In SPE Hydraulic Fracturing Technology Conference and Exhibition. SPE, 2025. https://doi.org/10.2118/223511-ms.

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Abstract What is the value of automation in hydraulic fracturing? Companies are under constant pressure to deliver continuously improving results in the face of market challenges. Evidence for the need to improve results is evident in earnings calls and managerial opinions, where calls to increase production and efficiency are routinely expressed. Automating fracture design execution at the job site is the key to increased efficiency. Automation is an innovative idea in completions but should not be a surprising thought. Automation has already proven to be the key to immediate efficiency and l
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Chuchual, Panichapat, Narissa Chongpravatisakul, Teerasarn Kusolmanomai, and Somrote Komolavanij. "Inbound and outbound calls assignment for an efficient call center." In 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010). IEEE, 2010. http://dx.doi.org/10.1109/icsssm.2010.5530196.

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Hariharan, Smitha, and Venkat Allada. "Uncertain Demand Driven Resource Platform Design for a Service Center." In ASME 2005 International Mechanical Engineering Congress and Exposition. ASMEDC, 2005. http://dx.doi.org/10.1115/imece2005-81191.

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Service centers can be viewed as facilities wherein service calls from customers relating to various service families cascade into work packages involving a set of service tasks. A service family is defined as a set of service type variants that have similar or common service tasks and hence may use a common set of resources (called the resource platform) over a given time horizon. In this paper, we present a methodology for determining cost-effective and robust resource platform configuration(s) for a given set of service families offered by a service center. The robust resource platform woul
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Reports on the topic "System service calls"

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Petrunoff, Nick, Bess Jackson, Samuel Harley, et al. Non-clinical interventions and services for individuals with suicide distress or crisis: an Accelerated Evidence Snapshot. The Sax Institute, 2025. https://doi.org/10.57022/fknj4927.

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The NSW Suicide Monitoring System recorded 933 suspected or confirmed suicide deaths in 2023, highlighting the need for effective prevention strategies. The Towards Zero Suicides (TZS) initiative funds non-clinical crisis services like Safe Havens and Suicide Prevention Outreach Teams (SPOTs), providing peer-led, community-based support to individuals in distress. This Evidence Check aimed to evaluate the effectiveness and acceptability of such interventions for people aged 16 and over, informing potential refinements or new approaches in NSW. Fifteen studies from Australia, the US, Canada, De
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Robinson, Andy. Monitoring and Evaluation for Rural Sanitation and Hygiene: Framework. Institute of Development Studies (IDS), 2021. http://dx.doi.org/10.19088/slh.2021.027.

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The monitoring and evaluation (M&amp;E) Guidelines and Framework presented in this document (and in the accompanying M&amp;E Indicator Framework) aim to encourage stakeholders in the rural sanitation and hygiene sector to take a more comprehensive, comparable and people focused approach to monitoring and evaluation. Many M&amp;E frameworks currently reflect the interests and ambitions of particular implementing agencies – that is, community-led total sanitation (CLTS) interventions focused on open-defecation free (ODF) outcomes in triggered communities; market-based sanitation interventions fo
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Robinson, Andy. Monitoring and Evaluation for Rural Sanitation and Hygiene: Framework. Institute of Development Studies (IDS), 2021. http://dx.doi.org/10.19088/slh.2021.025.

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The monitoring and evaluation (M&amp;E) Guidelines and Framework presented in this document (and in the accompanying M&amp;E Indicator Framework) aim to encourage stakeholders in the rural sanitation and hygiene sector to take a more comprehensive, comparable and people focused approach to monitoring and evaluation. Many M&amp;E frameworks currently reflect the interests and ambitions of particular implementing agencies – that is, community-led total sanitation (CLTS) interventions focused on open-defecation free (ODF) outcomes in triggered communities; market-based sanitation interventions fo
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Puestow. L52194 Detection of Third Party Encroachment Using Satellite Based Remote Sensing Technologies. Pipeline Research Council International, Inc. (PRCI), 2015. http://dx.doi.org/10.55274/r0011045.

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Building on past experience, it was the objective of this investigation to automate the satellite-based detection of encroachment events, to improve target detection and reduce false alarms using radar and optical imagery and to investigate the integration of one-call services into the process flow. Algorithm development for target detection using optical imagery was carried out with the intention to facilitate the future integration of unmanned airborne vehicle (UAV) technology into the process. The capacity of the multitemporal algorithm was extended to enable the detection of area changes i
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Rada, Gabriel. Does the use of mobile phone messaging reminders increase attendance at healthcare appointments? SUPPORT, 2016. http://dx.doi.org/10.30846/161113.

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Failure to attend healthcare appointments impacts on patient health and health system costs. Sending patients appointment reminders using mobile phone text messages (Short Message Service (SMS) and Multimedia Message Service (MMS)) could improve attendance compared to no reminders, or other types of reminders, such as postal or phone call reminders. The broad penetration of mobile phones in several low-income countries makes this intervention particularly promising.
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Hariharan, Anand, and Masatake (Masa) Yamamichi. Basic Tool Kit for Cybersecurity in Education Management Information Systems. Asian Development Bank, 2024. http://dx.doi.org/10.22617/wps240301-2.

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The increased reliance on online schooling modalities calls for provision of sufficient security in education management information systems (EMIS). Addressing cybersecurity-related issues is imperative for continuity of education service delivery and resilience of education systems. In case of any cybersecurity threat materializing, an EMIS must recover and be functional within an acceptable period and level of data loss. This tool kit provides guidance for decision-makers and practitioners on how to formulate strategies and implement cybersecurity measures in an EMIS, what cybersecurity issu
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Roberts, Tony, Judy Gitahi, Patrick Allam, et al. Mapping the Supply of Surveillance Technologies to Africa: Case Studies from Nigeria, Ghana, Morocco, Malawi, and Zambia. Institute of Development Studies, 2023. http://dx.doi.org/10.19088/ids.2023.027.

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African governments are spending over 1US$bn per year on digital surveillance technologies which are being used without adequate legal protections in ways that regularly violate citizens’ fundamental human rights. This report documents which companies, from which countries, are supplying which types of surveillance technology to African governments. Without this missing detail, it is impossible to adequately design measures to mitigate and overcome illegal surveillance and violations of human rights. Since the turn of the century, we have witnessed a digitalisation of surveillance that has ena
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Stewart. L52283 Ground Positioning Satellite in Conjunctions with Current One-Call System - Virginia. Pipeline Research Council International, Inc. (PRCI), 2007. http://dx.doi.org/10.55274/r0010184.

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Excavation damage continues to be a leading cause of damage to underground facilities. It was cited as the cause in over 15% of all pipeline incidents in 2006. Effective damage prevention programs are necessary to prevent damages to underground facilities and to ensure public health and safety, environmental protection and continuity of vital services. All stakeholders, including the public, share responsibility for and the benefits of damage prevention. Although much has been done to address excavation damage it continues to be a problem. The Virginia Pilot Project for Incorporating GPS Techn
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Nsibirwa, Derrick, Moses Mulumba, AbdulKharim Muhumuza, and Denis Kibira. BACK TO THE ROOTS? A Brief on Tracing the Evolution of Pharmaceutical Manufacturing in Africa. Afya na Haki, 2023. http://dx.doi.org/10.63010/lj56q.

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African Traditional Medicine (ATM) is one of the oldest forms of health care systems that has stood the test of time. The advent of COVID-19 and other epidemics such as Ebola and Marburg call for urgency for Africa to meet its increasing need and demand for pharmaceutical products and tackle persistent lack of access to essential medicines. The aim of this briefing paper is to highlight the different stages that pharmaceutical manufacturing in Africa has gone through. The brief uses the literature review methodology to highlight the various changes from the pre-colonial period, colonial period
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Cuerden, Richard, Mary Williams, Jeanne Breen, et al. Safe Roads for All. TRL, 2021. http://dx.doi.org/10.58446/ohss3066.

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It calls on UK Government to publish, with urgency, a Safe and Healthy Mobility Strategy and Action Plan for roads and civic spaces across the UK that is based on Safe System solutions; and for Government to place this strategy and action plan at the heart of its transport policy decisions to save people and the planet. This report proposes goals, work areas, and priority actions for the strategy and action plan. Safe and healthy mobility means we get around on roads and around our civic spaces (the spaces between our buildings) in ways that: prevent death and serious injury from road crashes;
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