To see the other types of publications on this topic, follow the link: Technical Communication.
Dissertations / Theses on the topic 'Technical Communication'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 dissertations / theses for your research on the topic 'Technical Communication.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.
1
Sepulveda, David. "DEVELOPING TECHNICAL COMMUNICATION PEDAGOGY FOR NONNATIVE TECHNICAL GRADUATE STUDENTS." Master's thesis, University of Central Florida, 2005. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/2866.
Full textAbstract:
This thesis seeks to develop a pedagogy for teaching academic writing to nonnative graduate students of technical disciplines in order to give them the skills they need to write papers that they can submit to academic journals and conferences, thereby advancing their careers and gaining recognition for their academic institutions. The work draws on research from the fields of technical communication and second-language acquisition in order to develop pedagogical principles for a class in which nonnative technical graduate students write an academic paper that they can submit for publication. The thesis proposes an approach that incorporates content-based instruction, certain plain language principles, and guided drafting, and then discusses some specifics of a potential class based on those conclusions.<br>M.A.<br>Department of English<br>Arts and Sciences<br>English
2
Rosen, Michael Alan. "Affective Design in Technical Communication." Master's thesis, University of Central Florida, 2005. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/2469.
Full textAbstract:
Traditional human-computer interaction (HCI) is based on 'cold' models of user cognition; that is, models of users as purely rational beings based on the information processing metaphor; however, an emerging perspective suggests that for the field of HCI to mature, its practitioners must adopt models of users that consider broader human needs and capabilities. Affective design is an umbrella term for research and practice being conducted in diverse domains, all with the common thread of integrating emotional aspects of use into the creation of information products. This thesis provides a review of the current state of the art in affective design research and practice to technical communicators and others involved in traditional HCI and usability enterprises. This paper is motivated by the developing technologies and the growing complexity of interaction that demand a more robust notion of HCI that incorporates affect in an augmented and holistic representation of the user and situated use.<br>M.A.<br>Department of English<br>Arts and Sciences<br>English
3
McClure, Ashley. "Humanizing Technical Communication With Metaphor." Master's thesis, University of Central Florida, 2009. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/3228.
Full textAbstract:
This thesis explores how metaphors can humanize a technical document and more effectively facilitate user comprehension. The frequent use of metaphor in technical communication reminds us that the discipline is highly creative and rhetorical. Theory demonstrates that a technical text involves interpretation and subjectivity during both its creation by the technical communicator and its application by the user. If employed carefully and skillfully, metaphor can be a powerful tool to ensure users' needs are met during this process. The primary goal of technical communication is to convey information to an audience as clearly and efficiently as possible. Because of the often complex nature of technical content, users are likely to feel alienated, overwhelmed, or simply uninterested if the information presented seems exceedingly unfamiliar or complicated. If users experience any of these reactions, they are inclined to abandon the document, automatically rendering it unsuccessful. I identify metaphor as a means to curtail such an occurrence. Using examples from a variety of technical communication genres, I illustrate how metaphors can humanize a technical document by establishing a strong link between the document and its users.<br>M.A.<br>Department of English<br>Arts and Humanities<br>English MA
4
Howard, Laura. "Technical Communication Strategies in Marketing." Miami University / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=miami1304622588.
Full text
5
Damschroder, Carrie Marie. "A Technical Communication Internship with a Technical Communication Consulting Company: Write on the Edge, Inc." Miami University / OhioLINK, 2003. http://rave.ohiolink.edu/etdc/view?acc_num=miami1059763908.
Full text
6
Walsh, Eric. "Hermes, Technical Communicator of the Gods: The Theory, Design, and Creation of a Persuasive Game for Technical Communication." Scholar Commons, 2014. https://scholarcommons.usf.edu/etd/5147.
Full textAbstract:
For my thesis, I have undertaken the creation of a persuasive game to advance a particular argument of the way that work is performed in the field of technical communication. Designed using procedural rhetoric, with an attention to aesthetics, fun, and the qualities that make games viable pedagogical tools, my game has been programmed using HTML5 and JavaScript, and made freely available online at RhetoricalGamer.com. This written document is meant to serve as a supplement to the game, providing a rationale for the use of games in education and in technical communication; a definition of procedural rhetoric and the necessary qualities of game design to ensure that the rhetoric operates correctly; and a detailed breakdown of the final elements and mechanics in place within my game. It is my hope that this work will serve as an exemplar for others interested in pursuing the creation of persuasive games, as a case study for the application of procedural rhetoric to education, and as a means of advancing technical communication's study of games and their relationship with such emerging technologies.
7
Newbold, Curtis Robert. "Teaching Creativity in Technical Communication Curricula." DigitalCommons@USU, 2008. https://digitalcommons.usu.edu/etd/4.
Full textAbstract:
This thesis addresses the need to claim creativity as an essential component to our technical communication curricula as we prepare students for what their managers want. While many technical communication programs at universities across the country have recognized a need to teach skills beyond 'writing technically,' few, if any, have addressed or 'claimed' a concept such as creativity that helps build these skills. I argue that creativity is what managers are looking for and what technical communication programs are already implementing. Claiming this concept will help us further define a discipline that is becoming much richer and help students develop an understanding of what they will be expected to do. Furthermore, this thesis examines a creative process whereby technical communicators can learn and practice creative abilities. Ultimately, the present study examines four pedagogical theories to consider for the implementation of creativity into the technical communication curricula.
8
Byrne, Daniel Scott II. "A Technical Communication Internship With An eCRM Software Company: Synchrony Communications, INC." Miami University / OhioLINK, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=miami1007737580.
Full text
9
Carabelli, Jason Robert. "Disciplinarity, Crisis, and Opportunity in Technical Communication." Scholar Commons, 2013. http://scholarcommons.usf.edu/etd/4650.
Full textAbstract:
In this thesis I argue that technical communication as an academic curricular entity has struggled to define itself as either a humanities or scientific discipline. I argue that this crisis of identity is due to a larger, institutional flaw first identified by the science studies scholar Bruno Latour as the problem of the "modern constitution." Latour's argument, often referred to as Actor-Network Theory (ANT), suggests that the epistemological arguments about scientific certainty are built on a contradiction. In viewing the problem of technical communication's disciplinarity through the lens of ANT, I argue that technical communication can never be productive if it seeks to locate itself within any of the institutional camps of the modern university. Rather, I contend that technical communication is a strong example of a nonmodern discipline, and that its identity crisis can be utilized to take one step towards rewriting the institutional debate over scientific certainty.
10
Wardell, Erika A. "Gender composition of online technical communication collaborations." Master's thesis, University of Central Florida, 2011. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4719.
Full textAbstract:
Online collaborations are more prevalent in society due to electronic communication allowing students and professionals to communicate with each other, without needing to spend time or money traveling. The lack of visual cues in electronic communication means writing styles primarily set the tone of a message. A group member's gender can affect his or her writing style and what he or she assumes about the message. The differing writing styles and potential gender bias can cause misunderstandings, which delay projects and sometimes lead to ostracizing a group member. The gender composition of an online collaboration, therefore, can have a positive or negative effect on a project. This study helps technical communicators understand how to manage online collaborations effectively to produce a successful project. The study explains how the effects of gender composition on a project are influenced by electronic communication, gender roles, and online collaborations. Society-imposed gender roles include differing writing styles for each gender causing gender bias in both writing and reading electronic messages. Group members, monitors, and project managers must take care in managing online collaborations due to the differences in each gender's communication style, and differences in gender roles and expectations for multinational online collaborations. The study shows mixed-gender collaborations have increased chances of misunderstandings because of the differing communication styles of each gender compared to same-gender collaborations. However, the advantages of mixed-gender collaborations outweigh the disadvantages due to the variety of ideas, motivations, and expectations. Technical communicators understanding how all the major topics relate together to influence a collaboration are better able to manage an online collaboration and reduce the chances of misunderstandings to create a successful project.<br>ID: 030646270; System requirements: World Wide Web browser and PDF reader.; Mode of access: World Wide Web.; Thesis (M.A.)--University of Central Florida, 2011.; Includes bibliographical references (p. 85-92).<br>M.A.<br>Masters<br>English<br>Arts and Humanities<br>English; Technical Communications Track
11
Roberts, David. "The Ethos of Humor in Technical Communication." Master's thesis, University of Central Florida, 2013. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/5840.
Full textAbstract:
Within the realm of technical communication, humor has often been regarded as an unnecessary or risky rhetorical device that can negatively impact the credibility of a document. While many other professional fields, such as medicine, computer technology fields, or business have used humor, and humor continues to crop up in "user as producer" documentation, technical writing continues to approach humor cautiously and with little theoretical guidance. In order to fully understand how humor functions, it is important to understand the main theories of humor: superiority, relief, and incongruity. It is also important to understand how humor functions, by looking at Meyer's four functions of humor: identification, clarification, enforcement, and differentiation. Some primary and secondary manuals have successfully used a rhetorical strategy incorporating humor. Google uses a persona and situated ethos that projects a sense of fun and humor, and incorporates some humor into their documentation. The "For Dummies" series is well known and recognized for the situated ethos of providing fun, entertaining direction, while individual authors choose a specific invented ethos for each book written. The three theories of humor and four functions of humor can be applied to humor used in Google and "For Dummies". This demonstration better highlights how humor operates and functions in communication, and can provide technical communicators with a tool to use when considering the application of humor in documentation. The application further highlights the need for greater understanding of how humor affects the credibility and success of documentation.<br>M.A.<br>Masters<br>English<br>Arts and Humanities<br>English; Technical Communications
12
Kerby, Audrey J. "Practicing Technical Communication in a Clinical Laboratory." Miami University / OhioLINK, 2005. http://rave.ohiolink.edu/etdc/view?acc_num=miami1133552003.
Full text
13
Vigil, Stephanie Ann. "What changes await local TV news due to changes in technology?" Thesis, Gonzaga University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=1551909.
Full textAbstract:
<p> Over the years, local television news stations across the nation have seen a dramatic decrease in viewership. Much like newspapers, fewer people are relying on television news for several reasons. Two of the biggest culprits are the age of new technology and social media. These two factors alone have reprogrammed people's daily habits, changing the landscape of television news viewership and resulting in uncertain times at local television news stations. Few studies have been done on the future of local television news. Of the studies that have been conducted, it is clear to see that local news is still relevant even in times of change, uncertainty and evolution, but can it make enough of a profit to survive? The million dollar question TV executives are trying to answer is: How will local TV news stations stay afloat in these uncharted waters? In an attempt to answer this question, qualitative research in the form of ethnography and interview was conducted. The findings in this study reveal television news stations must stay on the cutting edge of technology in order to engage their viewers. They must also think of creative ways to generate revenue besides the traditional way of advertising. Without healthy news ratings, local television news organizations are forced to lower their advertising rates to those seeking to spend money on commercial time. This, in turn, has resulted in a loss of millions of dollars a year for TV stations. The end result will be evident to both stations and viewers. The future of local television news and the direct impact to viewers is discussed. </p>
14
Rosselot-Merritt, Jeremy W. "Technical Communication as a Rhetorical Enterprise: A Technical Writing Internship at E-Technologies Group." Miami University / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=miami1323838177.
Full text
15
Sherrill, John T. "Makers| Technical communication in post-industrial participatory communities." Thesis, Purdue University, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=1585424.
Full textAbstract:
<p> In the past few decades, web technologies and increasingly accessible digital fabrication technologies such as 3D printers and laser cutters have made it easier for individuals and communities to create complex material objects at home. As a result, communities of individuals who make things outside formal institutions, known as maker communities, have combined traditional crafts and technical knowledge with digital tools and web technologies in new ways. This thesis analyzes maker communities as post-industrial participatory design communities and examines them as participatory spaces where technical communication occurs between individuals with varying levels of expertise and sometimes drastically different knowledges. Ultimately, this thesis asks what technical communicators can learn from maker communities about international post-industrial economies and the future of technical communication. </p><p> This thesis explores how the emergence of interdisciplinary maker communities is rooted in earlier open source movements and the web, how open source principles change when applied to material development processes, how makerspaces and maker faires function as sites that bring together makers in development, and how maker communities serve as examples of post-industrial configurations of participatory communities. </p><p> Through participating in and analyzing maker communities, I suggest that participatory communities are a fundamental component of post-industrial development processes, and that technical communicators are well equipped to deal with the socio-cultural, rhetorical, and technological challenges such communities face. Furthermore, drawing on Liza Potts' theory of Experience Architecture, I suggest that technical communicators will continue to act as guides in decision making processes and as creators of communities, while also creating systems that enable greater exchange of information across platforms and communities, in both physical and digital realms.</p>
16
Brkich, Carrie. "Using narrative to improve reflection in technical communication." Master's thesis, University of Central Florida, 2011. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4859.
Full textAbstract:
This thesis explores why instructors should use narrative intentionally and effectively with reflection to better understand adult students' perceptions of experiential learning activities in technical communication. The frequent use of narrative in technical discourse reminds us that the tone of technical texts is often appropriately informal, personable, and reflective. A closer analysis of narratives provides instructors with valuable opportunities to learn more about the motivations for and barriers to learning for adult students and to better understand how these students situate themselves in larger social and cultural narratives. Narrative serves many purposes in technical communication. Not only does narrative add a human element to technical discourse, but it also invites interrogation and inquiry into the technical communicator's decision-making process. For these reasons, narrative is commonly paired with reflection exercises in experiential learning programs as a way for students to make sense of their learning experiences. If instructors can capture the essence of how adult students make sense of their learning experiences, they can determine if experiential learning is an effective pedagogical approach to teaching technical communication to adult students. Using examples of ongoing, initial and summative, and alternative reflection exercises, I illustrate how narrative can be used to facilitate the learning process in adult students and gain access to these students' perceptions of experiential learning activities in technical communication.<br>ID: 029809852; System requirements: World Wide Web browser and PDF reader.; Mode of access: World Wide Web.; Thesis (M.A.)--University of Central Florida, 2011.; Includes bibliographical references (p. 57-62).<br>M.A.<br>Masters<br>English<br>Arts and Humanities
17
Warren, Jessica L. "Report on a MTSC Internship at Seapine Software." Miami University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=miami1345734453.
Full text
18
Knost, Kathryn Marie. "Report on a Technical Communication Internship with Towers Perrin." Miami University / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=miami1217259721.
Full text
19
Virtaluoto, J. (Jenni). "Technical communication as an activity system: a practitioner’s perspective." Doctoral thesis, Oulun yliopisto, 2015. http://urn.fi/urn:isbn:9789526209371.
Full textAbstract:
Abstract The quality of technical communication, for example the user guides created for various high-technology products, is often criticized. The information is not available when it would be needed, or it is not presented in a way suitable for our purposes. However, in the increasingly technology-based society of today, we are expected to operate a range of technical devices and software programs daily, at work and at home. The current re-structuring of the IT industry in Finland, on the other hand, has affected technical communication profoundly: cost pressures and outsourcing have led to narrow job descriptions, job losses and diminished wellbeing at work. Companies do not seem to appreciate the impact of high-quality technical communication on user experience. The work environments of technical communicators are also challenging: their background is typically in the Humanities, but they work with highly technical products. In many cases, they have learned the needed skills independently and in practice; very few experienced technical communicators have training in the field. In this study, some of the central contradictions in the technical communication activity are explored by applying activity theory on autoethnographic interview data. This study provides new information about technical communication as a profession, but the issues it raises are not limited to technical communication only: the restructuring of the IT sector is a phenomenon affecting a variety of fields. The aim of this dissertation is twofold: 1) to investigate and describe the current status of the field in Finland, and 2) to suggest solutions to some of the problems we are facing using the tools offered by activity theory<br>Tiivistelmä Teknisen viestinnän, esimerkiksi erilaisten teknisten järjestelmien käyttöohjekirjojen, maine ei ole kovin hyvä. Tietoa ei ole tarjolla kun sitä tarvitaan, tai se esitetään tavalla joka ei vastaa toiveitamme. Nykypäivän tietoyhteiskunnassa pärjääminen kuitenkin vaatii tietoteknisiä perustaitoja niin kotona, koulussa kuin töissäkin. Suomessa tällä hetkellä käynnissä oleva IT-alan murros taas on vaikuttanut suuresti teknisen viestinnän ammattikuntaan: kustannuspaineet ja ulkoistukset ovat johtaneet työnkuvan kapenemiseen, työpaikkojen menetyksiin ja työviihtyvyyden vähenemiseen. Yrityksissä ei nähdä laadukkaan teknisen viestinnän merkitystä käyttäjäkokemukselle. Teknisten viestijöiden työolosuhteet ovat myös haastavat: he ovat usein humanistitaustaisia henkilöitä, jotka työskentelevät vaativien teknisten tuotteiden parissa. He ovat tyypillisesti opetelleet vaaditut tekniset taidot omatoimisesti työn ohessa, ja hyvin harvalla pidempään alalla olleella on teknisen viestinnän koulutusta tukenaan. Tutkimuksessa tarkastellaan teknisen viestinnän keskeisiä ristiriitoja tulkitsemalla autoetnografista haastatteluaineistoa toiminnan teorian kautta. Tutkimus luo uutta tietoa teknisestä viestinnästä ammattikuntana, mutta esiin nostetut ongelmat eivät liity pelkästään tekniseen viestintään: IT-sektorilla käynnissä oleva rakennemuutos vaikuttaa useisiin aloihin. Tämän tutkimuksen tavoitteena on 1) selvittää alan nykytilanne Suomessa ja 2) tarjota ratkaisuehdotuksia alan haasteisiin toiminnan teorian tarjoamien työkalujen avulla
20
Zhang, Yuejiao. "DEFINING WORKPLACE INFORMATION FLUENCY SKILLS FOR TECHNICAL COMMUNICATION STUDENTS." Doctoral diss., University of Central Florida, 2010. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/2828.
Full textAbstract:
Information fluency refers to the ability to recognize information needs and to gather, evaluate, and communicate information appropriately. In this study, I treat "information fluency" as both an overall competency and as a collection of knowledge and skills. The purpose of this study is to explore the specific workplace information fluency skills valued by employers of technical communicators, to find out how instructors perceive and teach these skills, and to suggest how these findings can inform our teaching practices. Within the framework of qualitative methodology, this study employs two data-collection instruments, including a content analysis of online job recruitment postings and a survey of technical communication instructors across the United States. The study discovers that when hiring technical communicators, employers require candidates to have skills in information processing, information technology, and critical thinking. Candidates must be able to identify their information needs, and must know how to use specified tools to gather, evaluate, and communicate information. It also reveals that although "information fluency" is a new terminology to a majority of instructors, the skill sets that constitute information fluency already existed in their knowledge. The study's last finding suggests that the opportunity for an internship is perceived as the most helpful in students' acquisition of information fluency skills. This dissertation concludes with a list of specific employer-valued information fluency skills, recommendations for program administrators and instructors for implementing information fluency, as well as recommendations for future researches on this subject.<br>Ph.D.<br>Department of English<br>Arts and Humanities<br>Texts and Technology PhD
21
Byrum, Sabrina Freeman. "A Technical Communication Internship with WIL Research Laboratories, Inc." Miami University / OhioLINK, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=miami1144284140.
Full text
22
Morton, Deborah Balzhiser Kalmbach James Robert. "Beyond user-centered ecological design for technical communication practitioners and pedagogues /." Normal, Ill. Illinois State University, 2003. http://wwwlib.umi.com/cr/ilstu/fullcit?p3106760.
Full textAbstract:
Thesis (Ph. D.)--Illinois State University, 2003.<br>Title from title page screen, viewed October 17, 2005. Dissertation Committee: James Kalmbach (chair), Lee Brasseur, Douglas Hesse. Includes bibliographical references (leaves 176-189) and abstract. Also available in print.
23
Hawkins, Richard William. "Standards for technologies of communication policy implications of the dialogue between technical and non-technical factors /." Thesis, Online version, 1992. http://ethos.bl.uk/OrderDetails.do?did=1&uin=uk.bl.ethos.260631.
Full text
24
Allen, Andre Ramon. "A Technical Communication Internship at The National Institute for Occupational Safety and Health (NIOSH)." Miami University / OhioLINK, 2004. http://rave.ohiolink.edu/etdc/view?acc_num=miami1102077601.
Full text
25
Verzosa, Hurley Elise. "Toward a Pedagogy of Visual Communication as Critical Practice in Professional and Technical Communication." Diss., The University of Arizona, 2013. http://hdl.handle.net/10150/297050.
Full textAbstract:
This project, Toward a Pedagogy of Visual Communication as Critical Practice in Professional and Technical Communication, examines the teaching of visual communication in undergraduate professional and technical communication courses. Through an analysis of scholarship, textbooks, and a service-learning project as a case study, I argue that a situated visual communication pedagogy that integrates both analysis and reflection throughout the visual production and design process can better allow students to understand the ways in which the visual participates within larger social and cultural contexts. This understanding helps students develop abilities to potentially transform visual discourses emphasizing that all visual documents and texts, including the ones they produce, participate in shaping the ways in which meaning is made. By integrating visual communication and design into service-learning and other civic engagement pedagogies in the professional and technical communication classroom, instructors and students can begin to interrogate the view that professional and technical communication is a neutral, objective practice concerned only with prescriptive adherence to forms, conventions, workplace efficiency, and corporate success. Thus, in addition to helping students develop as communicators and thinkers, integrating visual communication into service-learning and throughout the duration of a course allows students to explore the civic dimensions of professional and technical communication, situating them as engaged designers and active members of their communities.
26
Basso, Jeremy J. "The Dynamics of Student-to-Student Interpersonal Communication Motives and Communication Styles in Asynchronous Higher Education Environments." Thesis, Union Institute and University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10797861.
Full textAbstract:
<p> This research study examines the dynamics of student-to-student interpersonal mediated communication motives within asynchronous discussion forums. The objective is to determine the interpersonal mediated communication motives and communicator style of students enrolled in fully asynchronous community college courses with the intention to supplement, enhance, and refine the existing research in online education through the application of relevant theories and methods from the field of communication studies. Specifically, the study seeks to determine students' communication motives for consensus-building and agonistic oriented purposes. A mixed methods approach has been utilized through the implementation of a 5-point Likert scale survey, comprised of forty questions, which was provided towards the end of a traditional 16 week semester to 125 students enrolled in five fully asynchronous courses. In an attempt to discover whether students respond to their classmates' asynchronous discussion forum posts for consensus-building motives or for purposes of engaging in agonistic confrontations, a discourse analysis of various forum responses was performed after completion of the asynchronous courses. Previous studies of community building within asynchronous contexts and interpersonal communication motives research suggest that students enrolled in fully asynchronous courses will engage in student-to-student interpersonal mediated communication for the purpose of pleasure, affection, inclusion, control, companionship, habit, receiving information, participation and functional purposes. Through the implementation of the 5-point Likert-scale survey, I discovered six interpersonal mediated communication motives (inclusion, participation, affection, receiving information, functional and pleasure) of student-to-student responses within fully asynchronous discussion forums and four communicator styles (friendly, attentive, communicator image and impression leaving). The findings from the discourse analysis overwhelmingly revealed that the student-to-student interpersonal mediated communication motive for responding to discussion forum posts was most frequently correlated with the students' rationale for consensus-building as opposed to exhibiting a rationale for agonistic pluralism.</p><p> <b>Key words:</b> interpersonal mediated communication motives, communicator styles, asynchronous discussion forums, higher education, consensus-building, agonistic confrontation.</p><p>
27
Sun, Kang. "Translation in China as a Form of Technical Communication: Rethinking Social Roles of Technical Communication in the Current Political and Economic Contexts in China." Connect to this title online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=bgsu1122304773.
Full text
28
Delisle, Sylvain. "A natural language interface for an expert advisor system." Thesis, University of Ottawa (Canada), 1987. http://hdl.handle.net/10393/22385.
Full text
29
Helo, Julia Esperanza. "Content Features of Consumer-Catalog Websites." NCSU, 1999. http://www.lib.ncsu.edu/theses/available/etd-19990512-232613.
Full textAbstract:
<p><P>The Internet has undergone a tremendous evolution during the past five years. Since 1995, consumer-catalog websites have not only come into being, but have become important business and consumer tools. Despite the upsurge and importance of these websites, it is difficult to find freely available tools that help website developers make important decisions regarding the content of these websites.</P><P> In this pilot study, I analyze a small sample of websites to compare the features of high-ranked and low-ranked consumer-catalog websites. The purpose of this research is twofold: to determine whether it is possible to pinpoint which features are exhibited by high-ranked and low-ranked websites and to present a tool that could simplify making decisions about certain content-related features.</P><P> I found that there are, indeed, differences between the content-related features of high-ranked and low-ranked websites. Some features are found more often in high-ranked websites than in low-ranked websites: longer, reader-based product descriptions; humor; certain types of company-related information (investor, staff, and employment information); consistent page design; consistent navigational patterns; sound; specific types of peripheral documents; alternate-language formats; sales incentives (discounts, bestsellers, advertising space, affiliate programs, and gift certificates). Following is a list of the features that are found more often in low-ranked websites than in high-ranked websites: product descriptions that are brief and jargon-laden; inconsistent page design; splash screens; inconsistent navigational patterns; fewer instances of peripheral documents and alternate-language formats than high-ranked sites; and fewer instances of sales incentives than high-ranked sites (discounts, bestsellers, and free product giveaways). I also found that it likely would be possible to develop the sort of tool described above. Implications for further research are also discussed.</P><P>
30
Webb, Tasha. "A technical communication internship with the Central Ohio Transit Authority (COTA) – The Ellipse Optimization Project." Miami University / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=miami1430395167.
Full text
31
Hult, Pontus, and Daniel Sanandaji. "Technical Tool App." Thesis, Högskolan i Halmstad, Akademin för informationsteknologi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-43127.
Full textAbstract:
Phoniro, ett företag som fokuserar på välfärdsteknologi har ett internt utvecklat program för att konfigurera olika larmenheter via Bluetooth. Phoniro behöver en mobilapplikation av detta program för att underlätta fältteknikernas arbete. Syftet med detta examensarbete är att beskriva teorin bakom apputveckling, trådlös kommunikation samt utvecklingen av en mobilapplikation som är körbar på operativsystem som IOS och Android med samma funktionalitet som Phoniros interna program. För att utveckla applikationen valdes arbetsmiljön Xamarin.Forms vilket är ett verktyg för att utveckla mobila applikationer till IOS och Android. Resultatet av detta arbete är en applikation där användaren kan söka efter Bluetooth-enheter samt ansluta och kommunicera med anslutna enheter. För att mäta användarvänligheten av applikationen används en heuristisk utvärdering. Den heuristiska utvärderingen påvisar att 40% fel är oupptäckta i systemet efter en undersökning med tre utvärderare utförts.
32
Hawkins, Steve. "An internship in technical and scientific communication with Dell Inc." Oxford, Ohio : Miami University, 2003. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1070562313.
Full text
33
Oah, JungTaeg. "Communication Balance in the Telematic Society and Users’ Technical Imagination." Doctoral thesis, Universitätsbibliothek Leipzig, 2015. http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-184273.
Full textAbstract:
Diese Studie ist eine explorative Forschungsarbeit die darauf abzielt, Stimmen und Ansichten von NutzerInnen sozialer Medien, im Zusammenspiel mit dem theoretischen Gerüst von Flussers Kommunikationstheorie, zu beleuchten. Konkreter gesprochen wird diese Studie empirisch untersuchen, wie Menschen soziale Medien als dialogische Kommunikationsmedien im Vergleich zu Massenmedien als diskursives Kommunikationsmedium wahrnehmen und nutzen. Auf Ergebnissen empirischer Untersuchung beruhend, wird diese Studie die Folge davon für das Kommunikationsgleichgewicht erschließen.
Diese Studie führte ein Fokusgruppeninterview mit koreanischen NutzerInnen sozialer Medien durch. Insgesamt wurden für das Interview 24 koreanische NutzerInnen von sozialen Medien durch das Stichprobenverfahren befragt. Die Befragten waren KoreanerInnen in den 20igern bis 30igern, die in der Provinz Seoul und Gyeonggi, Südkorea, leben. Die Analyse des Inhaltes wurde gemäß der Methode der qualitativen Inhaltsanalyse (Mayring, 2000) durchgeführt.
Diese Studie erweist, dass die Entwicklung von sozialen Medien uns die Möglichkeit für das Wachsen von dialogischer Kommunikation gibt, um ein Gegengewicht zur Dominanz des diskursiven Medienkomplexes zu sein. Nicht desto trotz ist um dieses Ideal zu erzielen noch viel zu beheben. Es scheint dringend und wichtig für die Entwicklung von sozialen Medien zu sein, die Techno-Imagination des Nutzers herauszubilden, wenn man die Ergebnisse dieser Studie betrachtet. Die Forschung über die Nutzerwahrnehmung und -Aktivität von sozialen Medien hat verdeutlicht, das dass Potential von sozialen Medien durch die Techno-Imagination des Nutzers voll ausgeschöpft werden kann. Die Wege öffnen sich für uns entweder zu einer telematischen Gesellschaft, wo die diskursive und dialogische Kommunikation ausgeglichen ist oder zum Totalitarismus, der von einem diskursiven Medienkomplex, wie Flusser darlegt, dominiert wird. In welche Richtung wir gehen hängt von den Bemühungen ab den aktiven Nutzer mit Techno-Imagination zu entwickeln.
34
Coonce, Anne Lynn. "REPORT ON A TECHNICAL COMMUNICATION INTERNSHIP AT VANDALAY GROUP INC." Miami University / OhioLINK, 2005. http://rave.ohiolink.edu/etdc/view?acc_num=miami1112918951.
Full text
35
Pegue, Misty Lynn. "Practicing Technical and Scientific Communication in a Community Health Center." Miami University / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=miami1272990135.
Full text
36
Chi, Yuan, and Yaqi Quan. "Service Quality Perspective and Customer Satisfaction: : Xingya Technical Communication Company." Thesis, Högskolan i Gävle, Företagsekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-24026.
Full textAbstract:
Aim: The purpose of this study is to investigate the evaluation and conceptualization of service quality and its interactive impacts for customer satisfaction. This study provides some positive and constructive proposal to make up the service gap ,and provides preliminary results supported by SERVQUAL model to measure the mutual interactions between service quality and customer satisfaction. Service quality and customer satisfaction have been studied by the help of quality dimensions and some suggestions are offered for improving service quality. Methods: The primary data have been collected through interviews and questionnaires. The secondary data has been collected through literature review. Case study approach is used to identify the current relationship between service quality and consumer satisfaction. Result and Conclusions: We used five service quality dimensions to measure service quality and customer satisfaction. After survey is conducted, it has been clear that there are two dimensions (Empathy and Responsiveness) made a significant service gap between our target company and the key customer groups. The gap is the Differentiated service and the Service promptness. We also give our suggestions to make up the gap. Providing differentiated services. Scheduling to the workload rather than to workers’ traditional schedules Empowering as many staffs as possible to deal with the problems and providing initial training on how to solve most common problems Customer segmentation, providing the characteristic services to customers. Providing characteristic services to customers Contributions of the thesis / Value: We believe that this thesis will help Xingya Technical Communication Company (XTCC) to become more aware of service quality and constantly updated the service to overcome the customer complaints. And after the study, we find that the service quality dimensions (Empathy and Responsiveness) are the controversial issues. We think this study can provide some useful information for this research area. Implications: This survey contributes to the topic both at practical and theoretical levels. We also put forward our suggestions for the target service provider in order to help them improve service quality in the future.
37
Bivins, Peggy. "IMPLEMENTING PLAIN LANGUAGE INTO LEGAL DOCUMENTS: THE TECHNICAL COMMUNICATOR'S ROLE." Master's thesis, University of Central Florida, 2008. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/3253.
Full textAbstract:
This thesis discusses the benefits of using plain language in legal documents and the role technical communicators can play to help implement plain language. Although many definitions for plain language exist, it is best described as reader-focused communication that presents information in a manner that makes it easy for a reader to find, understand, and use the information. Plain language facilitates comprehension by using shorter, less complex sentences; active voice; and common words. All these elements aid in processing and understanding information, especially unfamiliar concepts. Laypeople, unversed in the law, frequently have difficulty understanding traditional legal writing. The complex sentences, wordiness, and redundancy that characterize traditional legal writing often inhibit comprehension and become barriers to understanding. To demonstrate how plain language can improve legal writing, this thesis reviews before-and-after versions of documents that were revised to incorporate plain language as well as common documents that laypeople might encounter. The studies and research discussed in this thesis demonstrate that readers achieve greater comprehension with plain language documents. Technical communicators, the language experts, can work with legal professionals, the content experts, to help encourage plain language use in legal writing. By emphasizing plain language use in legal formbooks, law school courses, and continuing legal education courses, plain language will become more dominant. Technical communicators can work with governments and law firms to develop and run in-house writing programs. When organizations realize how plain language can benefit them, both economically as well as in improved consumer relations, they will be motivated to adopt plain language into their legal writing.<br>M.A.<br>Department of English<br>Arts and Humanities<br>English MA
38
Fortelny, Stephan. "Communicating technical information within communities of practice." Thesis, Malmö högskola, Fakulteten för kultur och samhälle (KS), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-23158.
Full textAbstract:
This thesis is an exploration of how the communication of technical information can be facilitated by practices of collaborative media. While focusing on the domain of bicycles and more specifically on hobbyists working on their bikes, the aim of this study has been to show possible directions for the design of collaborative media for hands-on kind of work environments in general. Two design experiments were carried out in the process. While the first one attempts to connect local work with global resources, the second experiment is more deeply connected to an existing local community of bike enthusiasts and their practices of learning and knowing. Through carrying out the two design experiments, an argument was made that involving existing social structures into collaborative media design solutions is crucial due to the fact that these existing resources are deeply connected to practices of learning and knowing. However, more work needs to be done to generate more detailed solutions for different domains.
39
Cosgrove, Samantha J. "Drop, Cover, and Hold On| Analyzing Risk Communication through Visual Rhetoric." Thesis, University of South Florida, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10143254.
Full textAbstract:
<p> This project seeks to understand the relationship between visual rhetoric and power structure between FEMA’s Earthquake publications and their audience. Research shows images leave a longer impression on readers than text, causing more studies to focus on visuals rather than just text in technical communication. Author uses Critical Discourse Analysis to analyze the images in relation to text, design, and intended audience to determine what information is being privileged. It is determined that homeowners are being privileged with information over non-homeowners, established through a collection of images and image types. The lack of information for non-homeowners could result in injury or death of potential disaster victims, making it crucial for technical document revision.</p>
40
Myers, Mindy. "Democratic Communication| Lessons from the Flint Water Crisis." Thesis, Wayne State University, 2019. http://pqdtopen.proquest.com/#viewpdf?dispub=10977572.
Full textAbstract:
<p> This dissertation develops an approach to institutional critique that re-works Porter, Sullivan, Blythe, Grabill, and Miles’ foundational configuration. This project argues that John Dewey’s concept of democratic communication articulated in his debate with Walter Lippmann provides a useful heuristic for developing democratic communicative practices that allow citizens and experts to communicate with one another about technical issues such as water quality and safety. Through an analysis of Michigan’s emergency manager law, the relationship between citizens and experts that exposed the crisis, and the Flint Water Advisory Task Force’s Final Report, this dissertation establishes that citizens must participate in technical decision-making and makes pragmatic suggestions to increase citizens’ meaningful participation. This project concludes with theoretical and pedagogical implications of a participatory institutional critique.</p><p>
41
Reamer, David. "Ethics, Professionalism, and the Service Course: Rhetorics of (Re)Framing in Technical Communication." Diss., The University of Arizona, 2009. http://hdl.handle.net/10150/194433.
Full textAbstract:
This dissertation examines scholarly and classroom discussions that introduce technical communication students and practitioners to the concepts of ethics and professionalism. Through an analysis of scholarship, textbooks, and original survey data, I trace the development of a number of rhetorical frames used to articulate the role of the technical communicator in the workplace and in society to insiders and outsiders alike. I then propose an alternate frame, ethical professionalism, that can be used to articulate technical communication (and in particular the service course) as a site for outreach, not only through pedagogies that address the needs of local communities, but also as a site of ethical, professional, and civic instruction for students in disciplines outside of the humanities.
42
Wisdom, Shannon Warren. "Peer Review in the Contemporary Corporation." Digital Archive @ GSU, 2006. http://digitalarchive.gsu.edu/english_diss/2.
Full textAbstract:
My dissertation explores the history, pedagogy, and practice of peer review in academia and in the workplace, so that I could suggest strategies for improving peer review in the contemporary corporation. Several scholars have studied collaborative writing—of which peer review is just one type—but few have specifically and thoroughly treated the subject of peer review. I surveyed the technical writers in my organization as well as other local writers about their thoughts on peer review. For improving peer review in the workplace, two predominant themes emerged: improve the corporate culture and assign a manager to the process. Therefore, I explore how to create a sense of community in the organization, and I propose a leader of the peer review process—the technical editor. My final chapter discusses the pedagogical implications of my study, and includes suggestions for preparing technical communication students (i.e., technicaleditors) for such a leadership role in the workplace.
43
Marks, Pamela Anne. "An internship with the Ohio Evaluation & Assessment Center." Connect to this document online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1132689480.
Full textAbstract:
Thesis (M.T.S.C.)--Miami University, Dept. of English, 2005.<br>Title from first page of PDF document. Document formatted into pages; contains [1], vi, 55 p. : ill. Includes bibliographical references (p. 33).
44
Ewing, Laura Anne. "#networkedglobe: Making the Connection between Social Media and Intercultural Technical Communication." Scholar Commons, 2015. http://scholarcommons.usf.edu/etd/5945.
Full textAbstract:
Preparing students of technical communication in the twenty-first century means training them to rhetorically utilize a wide variety of online tools. Technical communicators are now required to employ social media applications on a daily basis to communicate with clients, consumers, colleagues, and other organizations. These online modes have also opened the door to global communication wider and continue to present opportunities and challenges to technical communicators worldwide. Using Japan as a model, this dissertation sought to demonstrate a rhetorical exigency for teaching intercultural social media communication strategies to future technical communicators in the United States. The goal of this dissertation was to ultimately answer the research question: How can American technical communication programs prepare students to act as social media experts in Japanese contexts?
To do this, I first conducted a thematic analysis of American technical communication syllabi and found that few engage intercultural social media in a meaningful way in the classroom. This was followed by a content analysis of the online social media presence of Japanese businesses, which demonstrated that evidence exists for the rhetorical exigency of intercultural social media communication in Japan. Calling on these analyses, this dissertation contributes a blended online service-learning curriculum for teaching intercultural social media in the technical communication classroom. The program described in this project can provide students with the opportunity to interact with Japanese professionals by building a social media presence for a foreign organization, receiving professional feedback on their performance, and adapting their skills as technical communicators for intercultural situations.
45
Bower, David W. "Technical communication in industrial R & D groups : a questionnaire survey." Thesis, Massachusetts Institute of Technology, 1985. http://hdl.handle.net/1721.1/15156.
Full text
46
Ambro, Sharon. "Two Technical Communication Projects Performed During an Internship with Analex Corporation." Miami University / OhioLINK, 2002. http://rave.ohiolink.edu/etdc/view?acc_num=miami1018962841.
Full text
47
Bugg, Samuel R. IV. "Internship with Environmental Quality Management, Inc. - Technical Communication and Environmental Compliance." Miami University / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=miami1212758588.
Full text
48
Audrain, Susan Connor. "Ethics in Technical Communication: Historical Context for the Human Radiation Experiments." Thesis, University of North Texas, 2005. https://digital.library.unt.edu/ark:/67531/metadc4820/.
Full textAbstract:
To illustrate the intersection of ethical language and ethical frameworks within technical communication, this dissertation analyzes the history and documentation of the human radiation experiments of the 1940s through the 1970s. Research propositions included clarifying the link between medical documentation and technical communication by reviewing the literature that links the two disciplines from the ancient period to the present; establishing an appropriate historiography for the human radiation experiments by providing a context of the military, political, medical, and rhetorical milieu of the 1940s to the 1970s; closely examining and analyzing actual human radiation experiment documentation, including proposals, letters, memos, and consent forms, looking for established rhetorical constructions that indicate a document adheres to or diverts from specific ethical frameworks; and suggesting the importance of the human radiation documents for studying ethics in technical communication. Close rhetorical analysis of the documents included with this project reveals consistent patterns of metadiscourse, passive and nominal writing styles, and other rhetorical constructions, including negative language, redundancies, hedges, and intensifiers, that could lead a reader to misunderstand the writer's original ethical purpose. Ultimately this project finds that technical communicators cannot classify language itself as ethical or unethical; the language is simply the framework with which the experimenters construct their arguments and communicate their work. Technical communicators can, however, consider the ethical nature of behavior according to specific ethical frameworks and determine whether language contributes to the behavior.
49
Powell, Christine Carrington. "Communication In Support of Students with Disabilities Attending Career Technical Education." Thesis, California Lutheran University, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10284759.
Full textAbstract:
<p> This qualitative study investigated information sharing practices between two Southern California comprehensive high schools and an offsite career training (CT) school with a focus on students with disabilities (SWD). The case study approach examined how student information is communicated in support of new federal and state policies related to college and career preparedness. Bolman and Deal’s Four Frame Model served as the theoretical framework. The 12 participants included special education teachers, career technical teachers and administrators of curriculum and instruction. Findings included organizations operate separately, resulting in minimal teacher input in individual education plan (IEP) development and implementation, lack of targeted professional development for teachers at both organizations, and lowered expectations of SWD. Implications and suggestions for leadership to align structures and promote collaboration to facilitate SWD learning are examined.</p>
50
Bowdon, Melody Anne. "An ethic of action: Specific feminism, service learning, and technical communication." Diss., The University of Arizona, 1999. http://hdl.handle.net/10150/289001.
Full textAbstract:
This dissertation contains three major arguments. First, teaching ethics in technical communications courses is worthwhile. Chapter One, a review of literature on ethics in technical communication maps books and articles into three categories: theoretical, case study, and pedagogical approaches. It summarizes ways in which major textbooks address ethics and calls for a pedagogy that combines the benefits of all three approaches. Chapter Two provides the theoretical and philosophical groundwork for a "pedagogy of action," based on an ethical stance called "specific feminism" located in a conversation among feminine, feminist, and discourse ethics perspectives. The chapter addresses work by theorists such as Carol Gilligan, Nel Noddings, Judith Butler, Iris Marion Young, Jurgen Habermas, and Alisdair MacIntyre. Specific feminism emerges as an ethic of deliberation and action. The second major argument is that in order to effectively "teach" ethics in technical communication and fulfill their social responsibilities, instructors must be involved in their communities as local intellectuals. Chapter Three begins with an argument about the nature of the public intellectual, drawing on ideas from Michel Foucault, Antonio Gramsci, and Paulo Freire. The chapter ends with a case study of the author's own work as a technical writer for a local AIDS prevention program. The final major argument is that the best way for teachers to bring ethics into the technical writing classroom is through service learning. Chapter Four includes an overview of service learning in composition and describes "the seduction of empathy," a dangerous pattern of substituting emotional response for action in service experiences. This chapter includes case studies of students who used a specific feminist perspective to help them move beyond personal reactions to their service learning experiences, converting their empathy into social action. Chapter Five includes an analysis a popular approach to teaching ethics in technical writing, the hypothetical scenario/case study method, and argues that this model is not as effective as one based on service learning. It describes a semester-long method for bringing ethics into the technical writing classroom and argues that service learning gives students opportunities to apply ethical frameworks they articulate through discussions of theories and case studies.