Dissertations / Theses on the topic 'Technological map'

Planejar e gerenciar o desenvolvimento tecnológico são questões estratégicas para as organizações que desejam realizar processos de P&D. A elaboração de Planos Tecnológicos (PT) pode representar um desafio significativo de esforço e planejamento para essas organizações. Os problemas mais comuns são falhas nas previsões dos projetos sejam eles de novos produtos, serviços ou processos. Esse estudo tem por objetivo desenvolver uma metodologia para identificar, classificar e quantificar os fatores denominados alavancadores e desafiadores que possam estar presentes na elaboração do PT. Desenvolveu-se um protocolo para entrevista e coleta de dados em duas fases, aplicado aos envolvidos na elaboração do PT. Na Fase 1 considerou-se a metodologia de construção do PT vigente na unidade de análise. Para Fase 2, considerou-se a metodologia T-Plan na construção do Mapa Tecnológico. Os fatores investigados foram organizados em dimensões (planejamento, desenvolvimento e aplicação) que foram segmentados em variáveis de pesquisa (viabilidade, compromissos, comunicação, direcionadores, priorização, monitoramento, aprendizado, revalidação, aplicação e replicação) e, dependendo dos resultados, eles foram classificados em alavancadores ou desafiadores. O processo de elaboração do PT foi também avaliado com base em dois atributos: qualidade e satisfação. Nas duas fases, ambos foram avaliados segundo a percepção dos entrevistados. Para a Qualidade, a representação foi em 4 quadrantes, para indicar a presença e a formalidade evidenciando a existência da variável da pesquisa. Para a Satisfação foram avaliados estatisticamente considerando o valor médio e desvio padrão entre a condição atual e a desejada. Essa distancia caracterizou as oportunidades das mudanças. A unidade de análise foi o Centro de Célula a Combustível de Hidrogênio - CCCH, um departamento do Instituto de Pesquisa Energéticas e Nucleares do Brasil. A análise da Fase 1 considerou um PT elaborado anteriormente e da Fase 2 foi aplicado a metodologia T-Plan. Nessa segunda fase foi construído o Mapa Tecnológico para os próximos dez anos considerando direcionadores estratégicos, produtos, tecnologias e recursos necessários para realização do protótipo comercial até 2024 e assim viabilizar a inclusão da Célula a Combustível na Matriz Energética Nacional. Com as análises dos resultados das duas fases verificou-se: Fase 1: foram identificados como fatores Desafiadores: Direcionadores e Aplicação; como Fatores Potencial Desafiador: Viabilidade, Priorização, Monitoramento, Aprendizado e Revalidação; como fatores Potencial Alavancador: Replicação e como fatores Alavancadores: Compromisso e Comunicação. Fase 2: todos fatores foram classificados como Alavancadores: Viabilidade, Compromisso, Comunicação, Direcionadores, Priorização, Monitoramento, Aprendizado, Revalidação, Aplicação e Replicação. Concluiu-se que na metodologia T-Plan há uma sensível alteração da avaliação dos fatores Alavancadores e Desafiadores. O Mapa de Rotas Tecnológicas do CCCH, construído na Fase 2 indicou as seguintes rotas tecnológicas: 1) preparação de materiais e principais componentes do módulo; 2) partir da demanda do mercado para chegar aos novos produtos; 3) partir do desenvolvimento das tecnologias para chegar aos novos produtos; 4) desenvolvimento dos materiais para chegar aos produtos e atender aos drivers. Tais resultados sugerem concluir que a aplicação da metodologia do T-Plan não é só viável, mas até recomendável, no âmbito da elaboração de Planos Tecnológicos das Instituições de Pesquisa Pública.<br>The planning and management of technology development are strategic issues for organizations that wish to perform R&D procedures. Technology Plans (TP) can represent a significant challenge to the planning efforts of organizations. The most common problems are flaws in project forecasting, whether they are new products, services or processes.. To perform this study, a unit analysis was selected for the survey and a data collection protocol was developed. For the first phase of this work (phase 1) the protocol was applied considering the construction methodology of the current Technology Plan, which consists of periodic meetings with an agenda for technology requirements and other general department issues. Two types of meetings were devised. The first one is held every two months, with the participation of those involved in the implementation of the plan and the second one is held in annual meetings of the master plan with the participation of the Department Manager. For the second phase (phase 2), the T-Plan methodology was considered and applied to the construction of the Technology Map. The factors investigated, were organized in dimensions (planning, development and implementation) that have been segmented into search variables (viability, commitment, communication, drivers, prioritization, monitoring guidelines, learning, revalidation, application and replication) and, depending on the results, the critical analysis classified them as leveraging or challenging. Complementing that analysis, the process of drafting the search variables assessed the TP based on two attributes: quality and satisfaction. These two have been assessed according to the perception of respondents in the two phases of the study. The Quality attribute was graphically represented in 4 quadrants, aiming to indicate presence and formality, thus demonstrating the existence of the search variable. The results of the Satisfaction attribute were statistically assessed considering the mean value and standard deviation between the current condition and the desired condition. This distance featured the opportunities for change. The unit analysis was the Center for Hydrogen Fuel Cell - CCCH, a department of energy and nuclear research Institute in Brazil, and the analysis consisted of a TP which had been previously prepared in meetings and had managers and researchers of the aforementioned department as sources of information. In Phase 1 (current process) and in phase 2, a T-Plan methodology was applied to the elaboration of the TP. From the analysis of the results came up: for phase 1, the following factors were identified as Challenging: Drivers and Application; as Potential Challenging factors: Viability, Prioritization, Monitoring, Learning and Revalidation; as Potential Leveraging factors: Replication; and as Leveraging factors: Commitment and Communication. For phase 2 all the factors were classified as Leveraging, namely: Viability, Commitment, Communication, Prioritization, Monitoring Guidelines, Learning, Revalidation, Application and Replication. This study allowed us to conclude that by applying the T-Plan methodology there is a significant change in the Leveraging and Challenging factors assessment when the two methodologies are applied to the elaboration of the TP studied. Yet, as a result of phase 2, the Map of Technology Routes of the CCCH was built considering a horizon of 10 years comprising the following technology routes: Route for preparation of materials and major components of the module; Route starting from the demand of the market reaching products; Route starting from technology development to reach state-of-the-art products; Route that considers the development of materials for products and that meet internal and external drivers. These results allow us to conclude from the investigated case that the application of the T-Plan methodology is both viable and even recommended in the context of technology plans for research units of Public Research Institutions.

This master thesis deals with construction-technological project of apartment hotel Tatranská Štrba. Project solves preparation of time, financial, material and other resources. Part of this work is the budget, general budget, time plan, principal mechanisms design, inspection and testing plans, technological prescription, building site equipment, realization study of major technological phases and comparision of masonary systems.

This thesis examines how literal and figurative disappearance can be said to have occurred through certain technological developments after World War II. This study investigates key concepts of the human condition alongside notions of disappearance, underpinned by the contextual framework of Primo Levi’s pivotal question and statement: ‘if this is a Man’. As a survivor of Auschwitz, Levi reflected on threats to the human through Holocaust testimony in If This is a Man (1947) and through his science fiction (sf) which explored technological perils after 1945. Like Levi, my work focuses on the ways in which ‘Man’ can be challenged and undermined. While my work uses a similar approach, it goes further by applying ideas of disappearance and by exploring technologies outside Levi’s remit and within US sf. To look at the concept of human replacement and destruction, I build on the philosophy of Jean Baudrillard who argued that humanity is at risk of figuratively ‘disappearing’ through a blurring of boundaries between the real and the artificial. Baudrillard speaks of losing traditional concepts of the human condition through simulacra and technological dominance. I combine Baudrillard’s idea of disappearance with Levi’s concerns over technological threats to the human. In this thesis, I speak of literal disappearance as involving death (especially to the collective through genocide or extinction) and figurative disappearance through an alteration of the traditional concept of what it means to be human. Through representative sf texts, I explore how many writers have portrayed the human as under pressure through certain technological advancements especially after World War II. My thesis is arranged thematically, tracing three key technological epochs within a chronological structure. The themes for the three parts are intended to highlight some key concerns emerging from sf which relate to the human condition and disappearance, such as the threat of the nuclear, the emergence of cybernetics, and the development of artificial intelligence. I use these historic events to reflect on how US sf explores technological apocalyptic themes.

The publications submitted for this PhD by Published Work represent the product of a decade long programme of research on the nature of the defence innovation system and the organisations, institutions and relationships that underpin defence technological innovation. This has been informed by the systems of innovation approach as well as broader academic perspectives on the nature of innovation and as such the publications are located in the field of innovation studies and in particular the sub-community of scholars that concern themselves with defence technological innovation. In the thesis, I contend that – taken together – the publications make three contributions to knowledge. First, the publications contribute to our understanding of what I term the “defence innovation system”. This illuminates an important corner ignored by most scholars of innovation systems and one that has received too little attention given the role that defence R&D and procurement has played as a stimulus to many significant technological innovations as well as its many implications for international security and society. The defence innovation system has often resisted analysis not least because of the limitations of publicly available information. My publications show recognition of the importance of this topic and shed light on the dynamics of defence technological innovation. Second, the publications contribute to our understanding of the organisations and relationships that underpin the defence innovation system and their response to changes in their operating environment since the end of the Cold War. My focus on organisation-level case studies of defence firms and government defence research establishments is in contrast to most of the academic work in this field that has been preoccupied with national or industry level structure and trends. A recurring theme in my publications, explicitly and implicitly, has been the co-evolutionary character of change in the defence innovation system and the changing relationship between government and defence industrial firms. Third, I examine changes in the boundaries of the system by introducing a transnational dimension to the analysis of defence technological innovation and in doing so my publications have drawn attention to the need to examine transnational linkages between nationally-located systems.

Esta pesquisa desenvolveu uma nova metodologia para dar apóio ao planejamento estratégico, utilizando o processo de elaboração de mapas tecnológicos (TRM Technological Roadmaps), associado com a aplicação do processo de detecção de frentes emergentes de pesquisa em bases de dados de artigos científicos e de patentes. A inovação introduzida nesta pesquisa é a customização do processo de TRM à radiofarmácia e, especificamente, a sua associação à técnica de detecção de frentes emergentes de pesquisa, a fim de comprovar resultados e estabelecer uma nova metodologia muito útil ao planejamento estratégico desta área de negócios. A unidade de negócios DIRF Diretoria de Radiofarmácia do IPEN CNEN/SP foi utilizada como base do estudo e implementação desta metodologia apresentada neste trabalho.<br>This research aims the development of a new methodology to support the strategic planning, using the process of elaboration of technological maps (TRM - Technological Roadmaps), associated with application of the detection process of emerging fronts of research in databases of scientific publications and patents. The innovation introduced in this research is the customization of the process of TRM to the radiopharmacy and, specifically, its association to the technique of detection of emerging fronts of research, in order to prove results and to establish a new and very useful methodology to the strategic planning of this area of businesses. The business unit DIRF - Diretoria de Radiofarmácia - of IPEN CNEN/SP was used as base of the study and implementation of this methodology presented in this work.

Denna uppsats kommenterar min översättning från engelska till svenska av kapitel sju ur The IT support handbook av Mike Halsey. Källtextanalysen visar att texten är pedagogisk men jargongartad på grund av sin breda målgrupp. Syftet är att ge lättläst information och instruktioner. På grund av detta valdes Vermeers Skoposteori och Nords instrumentella översättning som översättningsprincip. Jag använder Nords kategorier för översättningsproblem och översättningssvårigheter för att diskutera arbetet. Svårigheterna är beroende av översättare och situation. Kategoriseringen tyder på att översättningsstudenter kan ha goda språkliga färdigheter men bristande sakkunskap. Lösningarna på främst konventionsrelaterade och lingvistiska problem visar att måltexten anpassats till mottagaren, vilket resulterat i en instrumentell översättning. Samtidigt tilläts vissa främmande drag från källkulturen som kulturella referenser kvarstå, eftersom dessa redan inkorporerats i målkulturen.<br>This essay covers my translation from English to Swedish of chapter seven of Mike Halsey’s The IT support handbook. The source text is pedagogical and easy to read, while also including a lot of jargon due to its broad target group. The purpose is giving easy to read information and instructions. The translation principle chosen is Vermeer and Nord’s skopos theory and instrumental translation. I use Nord’s categories of translation problems and difficulties for discussion. The difficulties suggest that translation students can have reliable linguistic skills but insufficient subject knowledge. The solutions for mainly convention-related and linguistic problems show how the target text has been adapted to its readers, resulting in an instrumental translation. Some cultural references remain in the target text however, since they were already incorporated into the target culture.

Estudo sobre a aplicabilidade de construção de mapas conceituais, a partir de relatórios descritivos de patentes, com o objetivo de se identificar conhecimento científico utilizado na geração de inovações. Parte do pressuposto que o uso de mapas conceituais permite estabelecer relações entre a produção científica e a produção de patentes, complementando critérios bibliométricos de avaliação da produção científica. Trata-se de estudo exploratório, baseado em referencial teórico sobre o desenvolvimento de mapas conceituais, seu uso e apropriação pelas diversas áreas do conhecimento, complementado por testes de aplicação dos conceitos na construção de mapas conceituais em amostra de patentes acadêmicas brasileiras. O uso de mapas conceituais se mostrou eficiente para explicitar o assunto e suas facetas, mas não para se identificar o conhecimento básico utilizado na sua concepção.<br>Study on the applicability of construction of conceptual maps, from descriptive reports of patents, in order to identify scientific knowledge used in the generation of innovations. The study starts from the premisse that the use of conceptual maps allows to establish relationships between the scientific output and the production of patents, complementing bibliometrical criteria of appraisal of the scientific production. It is an exploratory study, based on theoretic references about the development of conceptual maps, its use, and appropriation by the various knowledge areas, complemented by enforcement tests of the concepts in the construction of conceptual maps in sample of Brazilian academic patents. The use of conceptual maps appeared efficient in order to explicite the matter and your facets, but not to identify the basic knowledge used in its conception.

This Master's thesis deals with the optimilization of the production process of the firm ADC Czech Republic s.r.o. The first part the tesiis focused on the research study of the issue, which is used in the practical part. The second one is devoted to brief introduction of the company ADD Czech Republic and the introduction of the product, that is engineered on the production line. The next chapter is divided into three parts. The first chapter creates an analysis of actual condition. The second deals with the implementation of the proposial. Finally, the third part is focused on other possible proposals, which have not been properly worked out

The Chinese government's economic reforms over the last couple of decades have led to rapid economic growth for the country. However, many empirical studies on the post-Mao China show that the economic transition towards market economy is in large part actually propelled by active local governments, which are encouraged to make policy innovations in order to promote better local economic development. This thesis aims to offer an understanding on how, why and under what circumstances the local governments of post-Mao China - while still controlled by a one-party communist regime- are able to make policy innovations to deal with business operating under market transition conditions. Theoretically, the phenomenon of local policy innovation can be analyzed with a framework involving three dimensions. First, local policy innovation can be seen to take place in order to respond to challenges presented by the changing macro development environments. Second, local policy innovation can be understood as a consequence of changing responsibilities and competencies between central and local governments. Third, local policy innovation may be related to the dynamics of local-central strategic interactions. Empirically, with the contextual approach as its chosen methodology, this theoretical framework is applied to two successful cases of innovation in Jiangsu province within the Yangtze Delta of post-Mao China: Kunshan Economic and Technological Development Zone (KETZ); and China-Singapore Suzhou Industrial Park (CSSIP). The history of these two national development zones identifies the former as a case of a 'locally initiated project' while the latter represents an example of 'local implementation of a centrally initiated project'. In terms of types of local-central dynamic interaction, 'state- intention to tolerate', 'ex-post state endorsement', and 'ex-ante state adoption' were seen sequentially in the case of KETZ, while 'marginalizing the local', 'local obedience', and 'local flexibility' operated simultaneously in the case of CSSIP. The thesis concludes that in post-Mao China significant local policy innovations were able to take place when localities encountered structural changes, including China's reengaging with globalization, changing local-central relations, and serious territorial competition. Actions of local policy innovations were ignited by agents, across scales, whose self-interests were highly involved in local economic development in the context of asymmetric decentralization. More specifically, in the post-Mao China context of economic decentralization to the local combined with political centralization under the party, career-minded local officials utilized their decentralized 'economic resources' to strive for more development, which in turn became their 'political capital' with the upper-level government to get themselves promoted.

Orientador: Hermes Renato Hildebrand<br>Tese (doutorado) - Universidade Estadual de Campinas, Instituto de Artes<br>Made available in DSpace on 2018-08-22T09:23:29Z (GMT). No. of bitstreams: 1 Gregolin_MairaValencise_D.pdf: 3943869 bytes, checksum: e510258e58d7bae6614659520ba86238 (MD5) Previous issue date: 2012<br>Resumo: Esta tese tem como tema central as articulações entre a comunicação móvel e a cultura participativa e suas consequências sobre as transformações da ação social contemporânea. Para investigar essas articulações, traçamos como objetivo geral compreender as inter-relações entre o desenvolvimento das mídias digitais, o fenômeno da convergência e a emergência da sociedade participativa. A fim de efetivar esse objetivo geral, tomamos como objeto de estudos dois fenômenos típicos da cultura participativa, denominados por Jenkins (2008) como "convergência corporativa" e "convergência alternativa". Do primeiro fenômeno, analisamos a telenovela Viver a Vida, exibida pela Rede Globo de Televisão (2009-2010); do segundo, analisamos o ativismo digital ou ativismo transmídia durante a Primavera Árabe - a fim de estudar as conexões entre a comunicação móvel e a emergência de práticas de ação social, no interior de uma sociedade participativa. A discussão inicia-se com o delineamento das transformações no desenvolvimento das mídias, focalizando as mutações tecnológicas que operaram a passagem dos dispositivos fixos aos móveis. A análise da telenovela Viver a Vida evidenciou mudanças no formato tradicional desse gênero televisivo, instaurando-se uma narrativa que se desenvolve entre a televisão e o meio digital; ao mesmo tempo, transforma-se a relação entre os consumidores e a telenovela, com novas formas de se assistirem aos capítulos (que migram para o computador e os dispositivos móveis) e de interagir com a narrativa (o telespectador pode acompanhar a história que se desenrola complementarmente tanto na televisão quanto nos sites e blogs). Quanto à análise do ativismo digital durante a Primavera Árabe, salientamos sua inextricável ligação com as redes sociais digitais e analisamos os deslocamentos nas práticas de ativismo político propiciadas pelo uso de mídias móveis e do compartilhamento de fotos e textos via smartphone. A análise mostra que os ativistas conseguem burlar a censura imposta aos meios de comunicação tradicionais e dão visibilidade aos acontecimentos, denunciando crimes por meio de imagens chocantes, que expõem ao olhar do mundo as atrocidades cometidas pelos governos ditatoriais. Usando desses mesmos recursos da telefonia móvel e das redes sociais digitais, os governos ditatoriais postam imagens e textos que exaltam seus feitos e condenam as ações dos manifestantes e rebeldes, travando uma batalha materializada nas imagens e textos que circulam nas redes sociais e que dão dimensão planetária aos acontecimentos. O compartilhamento de imagens e textos, via smartphone, salienta novas práticas estabelecidas pelo uso do aplicativo Instagram, tanto em termos de recursos de tratamento das imagens, quanto no que diz respeito à instantaneidade de postagem de fotografias e textos (legendas, etiquetas) em plataformas e redes sociais digitais. O uso do Instagram está modificando a produção e circulação de textos e imagens realizadas por fotógrafos amadores, na medida em que oferece recursos para refinamento das imagens realizadas pelo smartphone, tratadas pelo aplicativo e postadas em plataformas e redes sociais. O uso desse aplicativo está modificando também as práticas de produção no campo do fotojornalismo, sendo cada vez mais utilizado por fotógrafos profissionais de agências de notícias e bancos de imagens, instalando nova estética para a produção fotográfica na imprensa. Demonstramos, assim, que na ecologia contemporânea das mídias, deslocam-se as fronteiras entre o político e o estético e a comunicação móvel se transforma em arena para novas formas de ação social<br>Abstract: This thesis is focused on the links between mobile communication and participatory culture and their consequences on the contemporary transformations of social action. To investigate these articulations, we traced as the general objective to understand the inter-relationships between the development of digital media, the phenomenon of convergence and the emergence of participatory society. In order to accomplish this general goal, we take as the object of study two phenomena typical of participatory culture, called by Jenkins (2008) as "corporate convergence" and " alternative convergence". For the first phenomenon, we analyze the soap opera "Viver a Vida", aired by Globo Television Network (2009-2010). For the second, we investigate the digital activism or transmedia activism during the Arab Spring - to study the connections between mobile communication and the emergence of social activism within a participatory society. The discussion begins with the outlining of the changes in media development, focusing on the technological development that operated the transition from fixed to mobile devices. The analysis of the soap opera "Viver a Vida" showed changes in the traditional format of this television genre, establishing up a narrative that develops between television and digital media; while transforming the relationship between consumers and the soap opera, with new forms of watching chapters (which migrate to the computer and mobile devices) and interact with the narrative (the viewer can follow the story as it unfolds on television, complemented by the websites and blogs). As we analyze the digital activism during the Arab Spring, we emphasize its inextricable link with social networks and observe the shifts in practices of political activism enabled by the use of mobile media, by sharing photos and texts via smartphone. The analysis shows that activists can circumvent the censorship imposed on traditional media and provide visibility to events, denouncing crimes through shocking images that expose to the world the atrocities committed by dictatorial governments. Using the same mobile and social resources, dictatorial governments post images and texts that exalt their accomplishments and condemn the actions of the protesters and rebels, waging a battle materialized in texts and images circulating on social networking and giving global dimension to the events. The sharing of images and texts via smartphones highlights new practices established by using the Instagram app, both in terms of resources for processing images, as in the case of the instant posting of photos and text (captions, tags) on platforms and digital social networks. The use of Instagram is changing the production and circulation of texts and images taken by amateur photographers, as it provides image refinement features for smartphones, handled by the application and posted on social networks and platforms. The use of this application is also modifying production practices in the field of photojournalism, being increasingly used by professional photographers from news agencies and image banks, introducing new aesthetics for the photographic production in the press. We demonstrate, therefore, that the ecology of contemporary media move the boundaries between the political and the aesthetic, as mobile communication becomes arena for new forms of social action<br>Doutorado<br>Artes Visuais<br>Doutora em Artes

The objective of the technology assessment (TA) process is to understand problematic and undesirable consequences from the development and application of technology. TA advocates for the engagement of technology experts and stakeholders to understand the effects of technology. However, TA is often criticized that the decision-making process is not transparent - leaving stakeholders wondering if their contributions were heard. Furthermore, the methods have limited capability for conducting tradeoff analysis between the organizational objectives and conflicting stakeholder perspectives that can result in unintended consequences. Finally, these methods are static making it difficult to update and reassess decision alternatives when new information about issues becomes available. This dissertation research addresses these problems by developing a new technology assessment methodology using Fuzzy Cognitive Mapping (Fuzzy Cognitive TA - FCTA). This novel approach supports both stages of the process: capturing expert and stakeholder perspectives in cognitive maps, and then using FCM for assessment and decision-making. The methodology shows how experts and stakeholders perceive the value or harm of a technology alternative, which stakeholders share the same perspectives, and how these perspectives change over time. The methodology also shows the degree to which expert and stakeholder perspectives are in support or in conflict with the organizational objectives to help avoid the direct and indirect consequences associated with the decision. Finally, the methodology shows how new or changing perspectives by experts and stakeholders affect the outcome of the decision to improve system knowledge. The research applies the FCTA methodology with a real-world Environmental Impact Study conducted by the Bonneville Power Administration (BPA). BPA is a U.S. federal agency that provides about a third of the electric power and 75 percent of the high-voltage electric transmission in the Pacific Northwest.

Made available in DSpace on 2016-08-03T12:30:02Z (GMT). No. of bitstreams: 1 JoseBlasis2.pdf: 2626959 bytes, checksum: b6e11dff9db023158a1ac43ddc46aeef (MD5) Previous issue date: 2014-09-03<br>The purpose of the work is to set up a functional and exploratory project that, coming from cognitive cartography, which is defined as art, theory and the technique of building up Maps of Knowledge (OKADA, 2008), looked to format with this cartography its applicability in the structuring of a set of modules in communication studies. Similar to the concept of conceptual, or cognitive maps, they represent organized knowledge and are composed of concepts. These maps were developed in the 1970s by researcher Joseph Novak (1977). The following thesis was build up having as its basis relationship softwares separated by themes and interests, the concept of a tree of related knowledge. This experience proposes the construction of a process of navigation on a three-dimensional environment, using 3D software which will operate as apps with the engine of a video game, which are graphic motors. The data base and the interaction between texts and tasks is made with the use of the MediaWiki platform, an open-source software which maintains the website Wikipedia. The platform for the maps are operated by a software which is like FlashMeeting, used for web conferences, and Mindjet, as well as CMAPS, for the construction of maps, and also, used for the mapping and navigation on the web. Most of them are open-source software. All operating systems in presence or modulation EAD. The conceptual basis is structured within a vision of disruptive education, which launches a new educational model based on maps, as an approach within a multi-screen world, a world of hyper was a hypermodern world, which is based on a culture of the technological age, a renovation of the concepts of culture, now refreshed in the light of new technologies and new networked society.<br>O trabalho proposto é a montar um projeto exploratório funcional que parta da cartografia cognitiva, que é definida como a arte, teoria e técnica de construir mapas do conhecimento, visando com esta cartografia a sua aplicabilidade na estruturação de um conjunto de cursos/saberes da área da Comunicação. Assemelhado ao conceito de mapas conceituais, ou cognitivos, representam o conhecimento organizado e são compostos por conceitos. Este mapas foram desenvolvido a partir da década de setenta por vários pesquisadores. A tese experimento foi montada tendo como base os softwares de relacionamento por temas e interesses dentro de um ambiente de interatividade tridimensional , montado no conceito de arvore do conhecimento relacional. Esta experiência é construída em ambiente tridimensional com uso de softwares 3D que rodam como aplicativos de engines de vídeo games, que são motores gráficos. A base de dados e a interatividade de textos e tarefas é realizada sob a plataforma do MediaWiki, que é o software aberto que roda a Wikipédia. A plataforma de mapas roda dentro de um software MindJet MindManager e do CMAPS. As vídeo conferências são administradas pelo FlashMeeting, de Web conferência. A maioria deles são softwares abertos. Todos operando em sistemas presenciais ou de modulação EAD. A base conceitual está estruturada dentro de uma visão de educação disruptiva, que lança um novo modelo educacional baseado em mapas, visto dentro de uma abordagem de um mundo de múltiplas telas, um mundo da era hiper, um mundo hipermoderno, que tem como base uma cultura da era tecnológica, numa renovação dos conceitos de Cultura, agora revigorados à luz das novas tecnologias e da nova sociedade interligada em rede.

Submitted by William Paiva (williampaiva17@hotmail.com) on 2015-05-22T19:18:55Z No. of bitstreams: 1 Cleiton Pons Ferreira.pdf: 1630704 bytes, checksum: bb4002663294fadfaa88d95fb9a71c6d (MD5)<br>Rejected by Vitor de Carvalho (vitor_carvalho_im@hotmail.com), reason: Título está todo em caixa alta. on 2015-06-08T16:58:54Z (GMT)<br>Submitted by William Paiva (williampaiva17@hotmail.com) on 2015-06-09T00:42:36Z No. of bitstreams: 1 Cleiton Pons Ferreira.pdf: 1630704 bytes, checksum: bb4002663294fadfaa88d95fb9a71c6d (MD5)<br>Approved for entry into archive by Vitor de Carvalho (vitor_carvalho_im@hotmail.com) on 2015-06-10T17:09:39Z (GMT) No. of bitstreams: 1 Cleiton Pons Ferreira.pdf: 1630704 bytes, checksum: bb4002663294fadfaa88d95fb9a71c6d (MD5)<br>Made available in DSpace on 2015-06-10T17:09:39Z (GMT). No. of bitstreams: 1 Cleiton Pons Ferreira.pdf: 1630704 bytes, checksum: bb4002663294fadfaa88d95fb9a71c6d (MD5) Previous issue date: 2015<br>A política educacional brasileira, a partir da promulgação da Lei de Diretrizes e Bases (LDB), lei 9.394/96,estabelece que a educação profissional não é um mero adestramento para ocupar postos de trabalho determinados. Ela deve promover a transição entre escola e o mundo do trabalho, capacitando jovens e adultos com conhecimentos e habilidades gerais específicas e produtivas, sendo essencial estimular e capacitar estas pessoas para as exigências do dia-a-dia em suas atribuições, em qualquer que seja sua atividade. Em busca desse desenvolvimento pessoal, merece destaque as contribuições da Neurociência, que traz o conceito do sujeito cerebral, possibilitando melhor compreender a anatomia, a fisiologia e o funcionamento do cérebro que aprende. Ao demonstrar que cada cérebro é único na sua singularidade dentro da diversidade de alunos em sala de aula, oportuniza um diálogo com a Educação, contribuindo com novas formas para o desenvolvimento da capacidade do pensamento do aprendiz. Assim, embasado na articulação entre Neurociências e Educação, este trabalho traz as ferramentas de Mapas Mentais e Seis Chapéus do Pensamento como possíveis colaboradores no ensino em sala de aula para a potencialização do comportamento criativo. O estudo através de método misto (qualitativo e quantitativo) envolveu coleta de dados a partir de uma experiência prática em um curso ministrado para 16 alunos do ensino técnico de nível médio e tecnológico de nível superior do Instituto Federal de Educação Ciência e Tecnologia, Campus Rio Grande. Os instrumentos utilizados foram teste de Criatividade de Chaffee (2000), questionários, planilha de análise das produções escritas e planilha de observação do curso. Aplicando as referidas ferramentas no gerenciamento de informações e desenvolvimento de habilidades potencializadoras da criatividade, através dos resultados obtidos, a pesquisa estabelece os possíveis benefícios dos Mapas Mentais e Seis Chapéus do Pensamento para a promoção das competências necessárias dos estudantes que deixam a escola para lidar com a busca de novas ideias e soluções diante das demandas nas empresas em que executarão suas atividades profissionais e traz subsídios que permitam colaborar com novas estratégias efetivas de ensino para auxiliar os docentes em suas ações pedagógicas.<br>The Brazilian educational policy, since the enactment of the Law of Guidelines and Bases (LDB), Law 9.394 / 96, provides that vocational education is not a mere training to fill certain jobs. It must promote the transition between school and the world of work, enabling young people and adults with specific knowledge and general skills and productive, it is essential to encourage and empower these people to the demands of day-to-day in their tasks in whatever their activity. In pursuit of this personal development, deserves the contributions of Neuroscience, which brings the concept of the cerebral subject, enabling better understand the anatomy, physiology and brain function learning. By demonstrating that every brain is unique in its uniqueness within the diversity of students in the classroom, gives opportunity a dialogue with the Education, contributing new ways to develop the learner's thinking capacity. Thus, based on the relationship between Neuroscience and Education, this work brings to Mind Maps tools and Six Thinking Hats as possible collaborators in teaching in the classroom for the enhancement of creative behavior. The study by mixed method (qualitative and quantitative) involved data collection from a practical experience in a course given to 16 students in technical and technological level of secondary and higher education of Federal Institute of Science and Technology Education, Rio Grande Campus. The instruments used were Chaffee Creativity test (2000), questionnaires, analysis spreadsheet of written productions and travel observation sheet Applying these tools in information management and development of potentiating skills of creativity, based on the obtained results, the research establishes the possible benefits of Mind Maps and Six Thinking Hats to promote the necessary skills of students who leave school to deal with the search for new ideas and solutions in the face of demands in companies that perform their professional activities, and brings subsidies for collaborating with new effective teaching strategies to assist teachers in their educational activities.

Made available in DSpace on 2016-04-27T16:59:01Z (GMT). No. of bitstreams: 1 Andre Ricardo Magalhaes.pdf: 4819283 bytes, checksum: 888639abe4556338e346740cb03aff14 (MD5) Previous issue date: 2009-12-16<br>Coordenação de Aperfeiçoamento de Pessoal de Nível Superior<br>The purpose of this thesis was to analyze if the cognitive work generated by the use f concept maps helps the development of metacognitive strategies by the students. Particularly, this essay analyzed how the students entering a course in Computer Sciences mobilize metacognitive strategies while using digital concept maps. Thus, this research intended to answer the following question: To what measure the concept digital maps can become instruments to help the metacognitive development of the students while studying mathematical functions? As a methodology, the presumptions of Didactic Engineering by Artigue (1996) were used. The theoretical panel for research was based on the Theory of Didactical Situations by Brousseau (2008) for the elaboration of the activities, in the studies about metacognition and the metacognitive strategies treated by Flavell (1999), and in the studies of the concept maps by Novak (1984) and Moreira (2006). The activities related to the content of the affine function were developed in a computerized environment with situations chosen that benefited the investigation by the student. The data analysis collected in the experience enabled to state that the use of the digital concept maps together with the Theory of Didactical Situations allowed the students to mobilize metacognitive strategies in the building of these maps. The results indicate that metacognition is used in the creation moments of a concept map, and that, the reflexive and regulatory characteristics that the metacognitive strategies enable the student might influence positively in the learning process<br>Esta tese teve como objetivo analisar se o trabalho cognitivo gerado pela utilização de mapas conceituais alavanca o desenvolvimento de estratégias metacognitivas dos estudantes. Em particular, este trabalho analisou como os estudantes ingressantes em um curso de Ciência da Computação mobilizam estratégias metacognitivas ao utilizar mapas conceituais digitais. Assim, esta pesquisa pretendeu responder à seguinte questão: Em que medida os mapas conceituais digitais podem se tornar instrumentos para alavancar o desenvolvimento metacognitivo dos estudantes quando estudam funções matemáticas? Como metodologia, usou-se os pressupostos da Engenharia Didática de Artigue (1996). O quadro teórico da pesquisa baseou-se na Teoria das Situações Didáticas de Brousseau (2008) para a elaboração das atividades, nos estudos sobre metacognição e estratégias metacognitivas tratados por Flavell (1999), e nos estudos dos mapas conceituais de Novak (1984) e Moreira (2006). As atividades relativas ao conteúdo de função afim foram desenvolvidas em um ambiente informático com situações escolhidas que primavam a investigação por parte do estudante. A análise dos dados colhidos na experimentação possibilitou afirmar que o uso dos mapas conceituais digitais em conjunto com a Teoria das Situações Didáticas permitiu que os alunos mobilizassem estratégias metacognitivas na construção desses mapas. Os resultados alavancados indicam que a metacognição é utilizada nos momentos de criação de um mapa conceitual, e que, as características reflexivas e regulatórias que as estratégias metacognitivas proporcionam ao estudante podem influenciar positivamente no processo de aprendizagem

Despite educational directives advocating the integrated use of technology, some staff remain resistant to the adoption of computer-mediated classroom practice. As resistance is sometimes akin to lack of confidence or understanding, this thesis sought to illuminate the nature of work for teachers and students in a digital environment. It reports on a descriptive and interpretive case study on the classroom experiences of teachers and senior secondary school students in two humanities subjects where technology use was integrated with literacy practices for learning (technoliteracy). Findings suggest that there is a role for technology in the learning process and that student learning might be enhanced by constructivist-based, computer-mediated activities. These findings seem to confirm the important role of teacher agency in designing classroom experiences that capitalise on the potential of new technologies of communication for effective student learning. Furthermore, this thesis has synthesised key ideas from constructivism, educational technology and learning theory with study findings to generate a supportive framework that might encourage techno-reluctant teachers to engage productively with technology in meaningful ways. It develops a grounded model for technoliteracy that gains its dynamism from the notion of design. With its related constructs of "teacher-as-designer" of classroom digital learning environment and "students-as-designers" of electronic representations of knowledge, this model suggests a purposeful integration of technology and literacy practices towards a more critical appreciation of subject content. The thesis also offers practical guidelines for applying constructivist principles to promote technoliteracy and a digital learning culture. The evaluative criteria developed from the SOLO Taxonomy and specially designed for analysing the student-created electronic artefacts also offer possibilities for reconceiving the choice of texts, activities and assessment for students of the 21st century. From the theoretical and practical perspectives shaping this study, this thesis could prompt other teachers to imagine new possibilities for digital learning and to pioneer new models for teaching and learning in increasingly borderless classrooms in the knowledge age. It could encourage techno-reluctant staff to engage in computer-mediated learning practices.

碩士<br>國立成功大學<br>資訊管理研究所<br>103<br>The patentee can get the reparation for loss while the patents are infringed. If a company gets embroiled in legal disputes for patent infringement, significant losses in time and costs can occur. With the arrival of knowledge-based economy, Companies compete for the Intellectual Property Rights frequently. Occupying the patents of potential technological fields in advance will assists a company in acquiring competitive advantage in the future. As a result, patents play an important role in the marketplace. With the advance of science and technology, the amount of patent grows larger as time goes on. How to manage the considerable patents effectively is currently an important issue. Patent map is the visualization of the results of statistical analysis applied to patent documents. This study proposes a method for constructing patent map and recommending technological vacancy. When companies are formulating research and development strategies, patent map allows them to distinguish the patent similarity and assists them in avoiding developing similar technique. The recommendation function assists companies in assessing whether to occupy technological vacancy in advance for acquiring competitive advantage in the future. One feature of this study is the method of dimension reduction of the terms. In text mining, the sparse matrix generated by the considerable terms usually costs a lot of computational resource. Dimension reduction of the terms will save storage spaces and increase execution efficiency.

碩士<br>高雄醫學大學<br>護理學研究所<br>101<br>The application of mind maps is useful to assist nursing students in organizing the patients’ problems with figures. To understand the current implementation of mind maps and the learning experiences of students in clinical nursing practice at one technological university, a retrospective and descriptive study was proceeded with past three-years data including the questionnaire of the learning experiences in mind maps, the overall evaluation of clinical nursing practice, students’ reflection in the nursing practice and the final reports of mind maps. A total of 178 questionnaires of learning experiences in mind maps, 61 from two-year program and 117 from four-year program, were collected. Of which 70.2% (125) students had learning experiences of mind maps in clinical practice. Most of mind maps were applied in case studies (29.3%) and reading reports (28%). In the use of teaching strategies, most students perceived that teachers are familiar with the application of mind mapping; teachers use examples to stimulate the direction of thinking; and teachers have introduced classification or induction methods of the concept. The students had made great progress in the analysis of organization (35.6%) and inductive classification (31.7%). Of 73.6% students agreed that mind maps can enhance the logical thinking skills in nursing, 63.2% of the students satisfied the learning outcomes of mind maps. 26.4% of students felt the pressure while learning mind mapping. From “student’s reflection in the nursing practice”, the students suggested a progressive process design which teach the concepts and practice the thinking process before operating the mind maps. It could reduce the pressures from clinical practice and learning new material. For future study, the teacher should plan mind mapping training courses before the clinical nursing practice, integrate it into nursing education step by step, and improve the concepts and software skills of mind maps for teacher and students.

M.Ing.<br>The necessity for deployment of Concentrated Solar Power (CSP) technology in the South African energy sector is examined in this dissertation. A background is given on the different technologies that exist in the solar power sector with specific reference to Concentrated Solar Thermal Power (CSTP). The economic, social and environmental benefits that this technology embodies in the near-, medium-, and long-term is discussed in detail. It highlights the local market potential for the establishment and large-scale roll out of CSP technology in a South African context and the economic value-chain that could subsequently be created...

Кваліфікаційна робота бакалавра складається з двох розділів. Об’єкт дослідження – туристичне підприємство Sun Travel Plus, основним видом діяльності якого є надання туристичних послуг. У роботі розглянуто теоретичні аспекти управління конкурентоспроможністю туристичної фірми. Визначено особливості функціонування ринку туристичних послуг. Проаналізовано конкурентне середовища туристичного підприємства та виявлено основні чинники, які впливають на попит. Запропоновано заходи з покращення якості послуг, які підвищать конкурентоспроможність туристичної фірми<br>Thesis consists of two chapters. Object of study is tourist enterprise Sun Travel Plus, whose main activity is the provision of tourist services. The qualifying paper considers the theoretical aspects of managing the competitiveness of a travel agency. Features of functioning of the market of tourist services are considered. The competitive environment of the tourist enterprise is analyzed and the main factors influencing the demand are identified. Measures to improve the quality of services that will increase the competitiveness of the travel company are proposed

Both, market forces and public systems are unable to provide remote rural communities of developing countries with contextually relevant and appropriate technologies. This is because the number of people and their incomes are too low, to constitute either a market or a political constituency. Consequently, development aid and development projects emerge as the primary means of introducing new technologies to these regions. However developmentalism is heavily inscribed with economic determinism resulting in the conception of technologies that are focused at the level of the nation state and whose primary objective is to increase its productive and consumptive capacity in an attempt to jumpstart economic growth. This results in mass technologies that are inherently violent, ecologically damaging and which restrict individual freedoms. Furthermore, these technologies end up replacing rather than building upon the only resource in which the poor are rich; traditional knowledge and the ability to innovate and contextualize technologies to their own local worlds. How can we disembed the conception of technologies from development aid and build upon the resources of the poor instead of seeking to replace them? How can we create a knowledge network that assists in taking the technological innovations of the poor from concept to market and which protects intellectual property rights and allows follow-on innovation. The emergence of networked computing accompanied by new paradigms of production such as peer to peer and open source along with a rethinking of the ‘commons’ which not only reduces development costs but also geographic barriers to collaboration presents us with a unique opportunity to satisfy these conditions. This thesis will therefore explore the feasibility of engaging with Open Source methodologies for facilitating user led technology innovations in developing countries. This includes the many operational and disciplinary challenges that must be addressed before seeking to contextualize Open Source methodologies for the Industrial Design process. It will investigate the intrinsic character of computer software and its development process for insights that can help determine if the open source methodology can be extended to Industrial Designers and the Industrial Design discipline. If yes, what forms of contextualization would be required? Finally, this study will conclude by outlining guidelines and an architecture for the conception of an Open source Community that facilitates user led technology development.<br>Master of Engineering (Hons.)

Both, market forces and public systems are unable to provide remote rural communities of developing countries with contextually relevant and appropriate technologies. This is because the number of people and their incomes are too low, to constitute either a market or a political constituency. Consequently, development aid and development projects emerge as the primary means of introducing new technologies to these regions. However developmentalism is heavily inscribed with economic determinism resulting in the conception of technologies that are focused at the level of the nation state and whose primary objective is to increase its productive and consumptive capacity in an attempt to jumpstart economic growth. This results in mass technologies that are inherently violent, ecologically damaging and which restrict individual freedoms. Furthermore, these technologies end up replacing rather than building upon the only resource in which the poor are rich; traditional knowledge and the ability to innovate and contextualize technologies to their own local worlds. How can we disembed the conception of technologies from development aid and build upon the resources of the poor instead of seeking to replace them? How can we create a knowledge network that assists in taking the technological innovations of the poor from concept to market and which protects intellectual property rights and allows follow-on innovation. The emergence of networked computing accompanied by new paradigms of production such as peer to peer and open source along with a rethinking of the ‘commons’ which not only reduces development costs but also geographic barriers to collaboration presents us with a unique opportunity to satisfy these conditions. This thesis will therefore explore the feasibility of engaging with Open Source methodologies for facilitating user led technology innovations in developing countries. This includes the many operational and disciplinary challenges that must be addressed before seeking to contextualize Open Source methodologies for the Industrial Design process. It will investigate the intrinsic character of computer software and its development process for insights that can help determine if the open source methodology can be extended to Industrial Designers and the Industrial Design discipline. If yes, what forms of contextualization would be required? Finally, this study will conclude by outlining guidelines and an architecture for the conception of an Open source Community that facilitates user led technology development.

Projecto de mestrado em Administração da Justiça<br>A urgência em transformar a justiça portuguesa torna-se clara quando somos confrontados com a ineficiência da mesma ao longo dos tempos, e quando os gastos com esta são excessivamente altos. Houve a necessidade em tornar a justiça mais célere e económica, e ao mesmo tempo credível aos olhos da população portuguesa. Neste sentido tem-se tentado dar largos passos com as diversas reformas aplicadas ao sistema judiciário, apesar de que, muitas destas alterações pecam por tardias e por não serem adequadas para a organização do sistema judiciário na sua essência. Este projecto visa avaliar e chamar à atenção dos pontos que estão bem e dos que estão mal no novo mapa judiciário tentando encontrar soluções para o mesmo. A especialização e a proximidade dos cidadãos com os Tribunais são pontos a ter sempre em conta na actual conjuntura económica e legal do nosso país. Como tal, o estudo realizado baseia-se nestas duas políticas de reforma essenciais, tanto para uma economia de recursos como para uma melhoria da imagem da justiça portuguesa. O desenvolvimento tecnológico é outro ponto fundamental da nova reforma do mapa judiciário e que é abordado neste projecto como possível factor determinante para uma melhoria do sistema judiciário em vários aspectos tais como, o melhor funcionamento interno dos Tribunais da Comarca Grande Lisboa Noroeste, e a maior aproximação entre a justiça e os cidadãos. Foi através do inquérito, com 62 pessoas a fazerem parte da amostra, que se determinou a abrangência e eficácia da nova reforma do mapa judiciário português. Recorreu-se a um estudo transversal, limitando a amostra de indivíduos (Magistrados Judiciais, Advogados e Oficiais de Justiça) e locais (Comarca Piloto Grande Lisboa Noroeste). Através da análise das respostas dadas e da entrevista ao Administrador Judiciário é possível determinar e concluir o nível de distanciamento entre a especialização e a proximidade da justiça com os cidadãos. Por fim as implicações futuras sugerem eventuais soluções para os problemas encontrados e o que poderá acontecer caso se mantenham as actuais políticas.<br>The urgency to transform the Portuguese justice becomes clear when we are confronted with its inefficiency over time, and when the expenses are too high with it. There was a need to make justice more expeditious and economical, while credible in the eyes of Portuguese population. Therefore we have been trying to give big steps in the various reforms introduced to the judicial system, although many of these changes were late and not suitable for the organization of the judiciary in its essence. This project aims to evaluate and draw attention to points that are good and bad in the new judiciary map, trying to find solutions to this one. The expertise and citizens proximity level with the Courts are points to keep in mind at the current economic and legal situation in our country. As such, the study is based on these two key reform policies, both important to economy resources and to a better image of the Portuguese justice. Technological development is another key point of the new judiciary map reform and that development is covered in this project as a possible factor for improvement of the judiciary system in different aspects such as, better internal functioning of the Courts of Great Judicial District Lisbon Northwest, and closeness between justice and citizens. It was through the survey, with 62 people in the sample, that we determined the scope and effectiveness of the new reform of Portuguese legal map. We have opted to a cross-sectional study, limiting the sample of individuals (Judges, Lawyers, and Bailiffs) and locals (Experience Judicial District of Great Lisbon Northwest). By analyzing the survey responses and the interview with the Judiciary Administrator we can determine and find out the level of distance between specialization and proximity of justice with citizens. Finally, future implications suggest possible solutions to the problems encountered and what might happen if current policies are maintained.

Limitadas por recursos escassos, as pequenas e médias empresas (PMEs) enfrentam uma maior pressão para garantir uma posição competitiva no mercado global, marcado pelo galopante avanço tecnológico e pelo contexto pandémico. Como tal, o desenvolvimento de plataformas de comércio eletrónico com recurso à artificial intelligence (AI) em contextos ágeis tem sido cada vez maior. Por um lado, a AI permite um maior tratamento de dados e a criação de modelos de projeção. Por outro lado, a adoção de métodos ágeis assegura uma maior gestão da imprevisibilidade e adaptação às novas exigências de mercado. Verificando-se um reduzido número de estudos que abrangem as três áreas acima mencionadas, propõe-se a criação de um novo modelo que identifique os determinantes que favorecem ou inibem o desenvolvimento do comércio eletrónico, da AI e dos métodos ágeis em PMEs. Este será suportado pela aplicação de técnicas de mapeamento cognitivo, através da abordagem Strategic Options Development and Analysis (SODA), juntamente com a técnica DEcision MAking Trial and Evaluation Laboratory (DEMATEL), procurando extrair um conjunto de recomendações que permita às PMEs adquirir uma posição competitiva no mercado global.<br>Constrained by scarce resources, SMEs face a great deal of pressure to maintain a competitive position in the global market, especially during the Covid-19 pandemic. As such, e-commerce platforms using Artificial Intelligence (AI) with agile methodology have been thriving. On the one hand, AI allows for better data processing and the creation of forecasting models. On the other hand, agile adoption ensures a management improvement over uncertainty and a better adaptation to new market requirements. Considering the limited number of studies that cover these three knowledge fields, we propose the creation of a new model to identify determinants that favor or inhibit the development of e-commerce, AI and agile methods in SMEs. This model will be developed using cognitive mapping techniques, based on the Strategic Options Development and Analysis (SODA) approach, and the DEcision MAking Trial and Evaluation Laboratory (DEMATEL) technique. The aim is to retrieve a set of recommendations that will allow SMEs to acquire competitive positions in the global market.

Dada a relevância que as Pequenas e Médias Empresas (PMEs) têm na economia europeia – e tendo em conta o contexto de mercado, cada vez mais competitivo, em que estão inseridas – é possível afirmar que a temática inerente ao processo de adaptação das PMEs à Inteligência Artificial (IA) é de elevada importância. Perante um cenário social, ambiental e tecnológico em constante evolução, assiste-se a uma preocupação crescente por parte das PMEs em se adaptarem a tecnologias como a IA, reconhecendo todos os seus benefícios associados. Admitindo que a realização de uma análise completa dentro desta temática é uma tarefa desafiante, devido à subjetividade e à complexidade associadas ao tema, a presente dissertação pretende propor um modelo multicritério de apoio à tomada de decisão, criado através da combinação de mapeamento cognitivo com a técnica DEcision MAking Trial and Evaluation Laboratory (DEMATEL) em contexto neutrosófico. Este modelo surge no sentido de dissipar algumas falhas de estudos e modelos anteriores, pretendendo a estruturação do problema e o reconhecimento e perceção das iniciativas/fatores que devem estar no centro da análise (i.e., têm maior impacto no sistema). Desta maneira, contando com o apoio de um painel de especialistas na área da IA, bem como através da combinação das metodologias a adotar, resultou um sistema de análise que inclui situações de indeterminação no processo de decisão. As implicações práticas e os benefícios do sistema proposto são também objeto de análise.<br>Given the increasing relevance of small and medium-sized enterprises (SMEs) for the European economy – and considering the market context in which these companies operate in, which is ever more competitive – the SME adaptation process to Artificial Intelligence (AI) is of utmost importance. Due to a constantly evolving social, environmental and technological scenario, there is a growing concern on the part of SMEs to adapt to technologies such as AI, recognizing all its associated benefits. However, due to the subjectivity and complexity associated to the topic, an integrated analysis of the SME adaptation process is a challenging endeavor. The present study aims to propose a multicriteria decision support system using cognitive mapping and the DEcision MAking Trial and Evaluation Laboratory (DEMATEL) technique in a neutrosophic context. The objective is to overcome some of the limitations of previous studies and models, structuring the decision problem at hand and recognizing and understanding the initiatives/factors that should be at the center of the analysis. With the assistance of a panel of experts in the field of AI, an analysis system resulted that includes situations of indeterminacy in the decision-making process. The practical implications and benefits of the proposed analysis system are also analyzed.