Relevant bibliographies by topics / Technology-organisation relationship

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers

Academic literature on the topic 'Technology-organisation relationship'

Author: Grafiati
Published: 4 June 2021
Last updated: 10 February 2022

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Journal articles on the topic "Technology-organisation relationship"

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Caputo, Francesco, Alexeis Garcia-Perez, Valentina Cillo, and Elisa Giacosa. "A knowledge-based view of people and technology: directions for a value co-creation-based learning organisation." Journal of Knowledge Management 23, no. 7 (September 9, 2019): 1314–34. http://dx.doi.org/10.1108/jkm-10-2018-0645.

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Purpose This paper aims to investigate the potential of knowledge management (KM) as a discipline in helping understand and manage social and economic complexity. The paper highlights some of the potential relationships between KM in organisations and their economic performance. Finally, the authors assess the role of human resources and technological infrastructures in the relationship between organisation’s approach to KM and their performance. Design/methodology/approach The hypotheses are tested via a survey on a sample of managerial-level employees of information technology organisations located in the city of Brno in Czech Republic. The data collected are analysed using structural equation modelling (SEM) to study the relationship between KM; the workforce’s willingness and ability to collaborate and co-create value; and the organisations’ economic performance. Findings The research found that there is a direct and positive relationship between an organisation’s approach to KM and its economic performance. This study also shows that the workforce’s behaviour and the technological infrastructure of the organisation have a direct effect on business performance. Finally, the authors proposed that a link between human resource management and technology orientation must be established and supported by a KM strategy. Originality/value This paper offers a new perspective to the approach to KM in organisations. Reflections and empirical results underline the need for organisations to invest in the implementation of KM strategies that involve both the human resources and technological infrastructure as a way to improve the impact of knowledge on the companies’ economic performances.
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Nguyen, ThuyUyen H., and Teresa S. Waring. "The adoption of customer relationship management (CRM) technology in SMEs." Journal of Small Business and Enterprise Development 20, no. 4 (October 28, 2013): 824–48. http://dx.doi.org/10.1108/jsbed-01-2012-0013.

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Purpose – The aim of this paper is to use an innovation decision process to examine CRM technology adoption in small to medium-sized enterprises and its intrinsic link to the nature of the organisation and the individuals within it. Design/methodology/approach – A survey was administered to SMEs in Southern California to measure the organisational characteristics, specifically management characteristics, employee characteristics, IT resources and firm characteristics. The perception of CRM, decision to adopt CRM, and extent of CRM implementation were also measured. Previously validated instruments were used where required. The data were analysed using multivariate and logistic regression. Findings – The results indicate that management's innovativeness affects the firm's perception of CRM systems, but age, education and gender do not. The decision to implement a CRM system is influenced by management's perception of CRM, employee involvement, the firm's size, its perceived market position, but not the industry sector. However, the number and types of CRM features implemented are affected by management's perception of CRM, employee involvement, the firm's size, the industry sector, but not its perceived market position. Research limitations/implications – This study is specific to Southern California and the sample size is relatively small, although sufficient for this analysis. The study should be replicated in more diverse geographic settings with a larger sample. Practical implications – The study provides evidence of the need for management to be supportive of innovation and technology, to evaluate the available resources (IT knowledge, skills, infrastructure) within the organisation, to recognise the importance of employees' contributions, and to be aware of the features appropriate to their company's size and industry sector before undertaking CRM technology adoption. Originality/value – The findings from this study extend the understanding of CRM adoption in SMEs and help in building a greater understanding of the factors associated with such adoption. It will be of great value to owners/managers in SMEs who are considering adopting CRM.
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Scupola, Ada, and Hanne Westh Nicolajsen. "Enterprise Crowdsourcing and Organizational Culture." International Journal of E-Services and Mobile Applications 13, no. 2 (April 2021): 1–20. http://dx.doi.org/10.4018/ijesma.2021040101.

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Although enterprise crowdsourcing systems that aim to harness the collective intelligence of employees for innovation purposes are proliferating, little is known about how they may impact organisations and their culture. To shed light on this problem, this paper conducts a case study to investigate an engineering consultancy's efforts to implement an internal crowdsourcing as part of an effort to change the innovation culture of the organisation. Taking the starting point in the literature on the relationship between IT and organisational culture and enterprise crowdsourcing, this paper underscores the interplay between innovation culture and information technology. The study finds that enterprise crowdsourcing systems can contribute to small changes of the innovation culture of an organisation along several cultural determinants, including behaviours that encourage innovation, communication and knowledge sharing, employees' relationships, support mechanisms, and strategy.
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Lubbe, Sam, and Osden Jokonya. "Using information technology governance, risk management and compliance (GRC) as a creator of business values – a case study." South African Journal of Economic and Management Sciences 12, no. 1 (August 12, 2011): 115–25. http://dx.doi.org/10.4102/sajems.v12i1.264.

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The relationship between Information Technology (IT) Governance, Risk Management and Compliance (GRC) and organisation business values continues to interest academics and practitioners (IT Governance Institute, 2003). Like governance, risk management and compliance generally, IT GRC is about the decision rights and accountabilities that encourage desirable behaviour in the use of IT (IT Governance Institute, 2003). A case study approach was used in an organisation with many business units. The organisation selected is a mining company, RioZim, situated in Zimbabwe. Data was collected from business units on IT issues and business values. The interviews centred on the IT GRC practices based on responsibility and authority for IT decision making. The results suggest that IT GRC does not adequately support business values. The study revealed that business values should drive IT GRC and IT GRC should be the responsibility of executives and all business units.
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Selvanathan, Mahiswaran, Nisha Nair Surendran, Thilageswary Arumugam, Sri Jeyanthirar Subramaniam, and Noraini Mohamad Yusof. "Lecturer’s Perspective on Talent Management in Private Higher Learning Institutions in Kuala Lumpur, Malaysia." International Journal of Higher Education 8, no. 5 (October 19, 2019): 257. http://dx.doi.org/10.5430/ijhe.v8n5p257.

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Talent management has been an ongoing focus in teaching and career development among lecturers in universities. However, this effective practice lies in the conduct of certain factors in an organisation. Some of the important factors that contribute to talent management of an organisation are; the ability of lecturers to perform, organizational culture and retention practice of an organisation. Hence, this paper took a milestone in explaining the relationship among talent management and three antecedent factors; performance, organisational culture and retention. Importantly, the research focuses on academicians who are teaching Information Technology related subjects. The leading universities in Malaysia have a tendency to lose competent academicians thus creating a gap in the organisational outcome. Thus, respondents were sampled from Private Higher Learning Institutions in Kuala Lumpur, Malaysia. The data was collected from 133 respondents who have been teaching in IT related modules. Hypotheses were built based on the relationship between variables and analysed using Pearson Correlation in via the SPSS software. The results showthat two hypotheses are not supported except for one of the hypothesis on retention has indicated a significant relationship with the talent management practice of the university. Information Technology is a fast growing industry as lecturers in this field need to be constantly updated in their knowledge, skills and ability. This requires talent management. Academicians who are unable to do this with the support and motivation of an organisation may not be able to offer their services in the university. Consequently, this can lead to poor outcome on knowledge delivery to students or the turnover rate may be affected. Overall, this paper has called for good human resource practices for lecturers in the teaching profession.
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Veerasamy, Dayaneethie. "Using e-communication in the mobile telecommunications industry." Corporate Ownership and Control 13, no. 1 (2015): 936–44. http://dx.doi.org/10.22495/cocv13i1c8p11.

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This article examines how e-communication is used in the mobile telecommunications industry and the impact it has on relationship marketing. The use of new electronic media such as the Internet, e-mail, websites, cellular technology, blogs and social networking sites for communication purposes is called e-communication. Relationship marketing is about creating and maintaining long-lasting, profitable relationships with customers. E-communication makes it possible for the organisation to personalise their interactions with their customers which is one of the major benefits of relationship marketing. Allowing an organisation to identify their most important customers, aids in recognising the lifetime value of these individual customers. The aim of this pilot study was to examine the way in which e-communication is being utilised in the mobile telecommunications industry and evaluate how it can lead to creating and maintaining satisfied customers over the long term. This research was descriptive, cross-sectional and quantitative in nature. Since this study is a precursor to a full study, only 20 respondents participated. The majority of the respondents were mobile phone users for 6-10 years. 85% of the respondents indicated that their service provider uses e-communication while 15% indicated that they do not use it. There were majority positive responses regarding trust, commitment and loyalty.
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Costea, Bogdan, and Kostas Amiridis. "Ernst Jünger, total mobilisation and the work of war." Organization 24, no. 4 (July 2017): 475–90. http://dx.doi.org/10.1177/1350508417699619.

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This review article explores three interconnected texts written in the 1920s and 1930s by the German intellectual Ernst Jünger: Copse 125, Total Mobilisation and The Worker. Dominion and Form. They contain his original analyses of the relationship between war, destruction, organisation and technology. Jünger argued that entering the realm of total organisation, that is, organisation which claims its ground to be scientific, calculated, planned, rationally-administered and technological, destruction is subtly appropriated into, and thought of, as a process of production. Jünger understood war as an increasingly ‘necessary’ and permanent requirement of the politics of peace and freedom. He anticipated the transformation of destruction into a major field of experimentation with, and through, complex state and private organisational networks (civilian, military and corporate), and into a prime arena of scientific, technological and managerial development. He analysed the emergence of new political discourses and systems whose common ground was to invoke permanent insecurity, risks and dangers and claim the need to manage the peaceful existence of liberal societies.
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Adebayo, Aderemi Olalere, and Wasiu Adebayo Lamidi. "ACCOUNTING AND INFORMATION TECHNOLOGY ALIGNMENT: THE INFLUENCE ON ORGANISATIONAL PERFORMANCE." Business Excellence and Management 11, no. 1 (March 11, 2021): 36–48. http://dx.doi.org/10.24818/beman/2021.11.1-03.

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Alignment of accounting with information technology aims to increase the efficiency and effectiveness of an organisation. This study's main objective is to investigate the influence of accounting with information technology on an organisation's effective performance, such as Cost Reduction, Improving Quality, and Effective Decision Making. Using the population of all Small and Medium Enterprises in Lagos State, Nigeria, 101 valid responses were received from the survey conducted. Based on the analysis results, the study found that accounting and information technology alignment has a positively significant relationship with Cost Reduction and Effective Decision Making. However, accounting and information technology alignment is negatively related to Improve quality. The study then recommends that Small and Medium Enterprises should focus more on investing in the alignment of accounting and information technology to bring about optimum organisation's performance
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Van Der Post, W. Z., T. J. De Coning, and E. V. D. M. Smit. "The relationship between organisational culture and financial performance: Some South African evidence." South African Journal of Business Management 29, no. 1 (March 31, 1998): 30–40. http://dx.doi.org/10.4102/sajbm.v29i1.768.

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Although statistical evidence seems to be lacking. it is at present widely acknowledged that organisational culture has the potential of having a significant effect on organisational performance. An analysis of sustained superior financial performance of certain American organisations has attributed their success to the culture that each of them had developed. It has been proposed that these organisations are characterised by a strong set of core managerial values that define the ways in which they conduct business. how they treat employees, customers, suppliers and others. Culture is to the organisation what personality is to the individual. It is a hidden but unifying force that provides meaning and direction and has been defined as the prevailing background fabric of prescriptions and proscriptions for behaviour, the system of beliefs and values and the technology and task of the organisation together with the accepted approaches to these. Recent studies have indicated that corporate culture has an impact on a firm's long-term financial performance: that corporate culture will probably be an even more important factor in determining the success or failure of firms in the next decade; that corporate cultures that inhibit long-term financial performance are not rare and that they develop easily. even in firms that are staffed by reasonable and intelligent people; and that corporate cultures, although difficult to change, can be made more performance enhancing. The purpose of this study, therefore, was to establish the statistical relationship between organisational culture and financial performance.
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Maharjan, Pushpa. "Relationship between Knowledge Management Enablers and Knowledge Creation Internalisation in the Nepalese Hospitality Industry." Journal of Nepalese Business Studies 13, no. 1 (December 31, 2020): 1–22. http://dx.doi.org/10.3126/jnbs.v13i1.34697.

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his paper examines the relationships between the knowledge management enablers and knowledge creation internalisation in the hospitality industry such as hotel, travel and trekking agencies in Nepal. The Nepalese hospitality industry is very competitive. Knowledge is a resource to gain a competitive advantage in this sector. It requires obtaining comprehensive information on how knowledge is managed and utilized in the hospitality industry. It is also necessary to examine the organisational culture, structure, information technology and knowledge creation internalisation that are essential in managing the performance in the hospitality industry to make it more efficient. The study is based on primary data with 382 responses. The self-administered questionnaires were used to collect the perceptive opinions from the respondents. The descriptive quantitative research designs and regression analysis were applied to develop an understanding of the research issue from 38 hotels and 59 travel and trekking agencies of Nepal stationed in the capital Valley of Kathmandu. The study concludes that the key knowledge management enablers such as collaboration, trust, learning, and information technology do influence the knowledge creationinternalization positively. Managers should promote collaboration, trust, learning and information technology facilities for employees to create knowledge in organisation.
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Dissertations / Theses on the topic "Technology-organisation relationship"

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Faia-Correia, Maria Manuela. "In search of stability : the case of telebanking." Thesis, University of Warwick, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.342688.

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Rooney, David, and n/a. "Playing Second Fiddle: A History of the Relationship Between Technology and Organisation in the Australian Music Economy (1901-1990)." Griffith University. School of Arts, 1996. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20050920.154417.

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This thesis is a socio-economic history of the relationship between music technology and organisational practices in twentieth-century Australia. It argues that the history of technology in the Australian music economy is dependent not only upon the changing technical characteristics of musical instruments and electronic consumer goods but also upon government policy-making, management practices in music technology manufacturing firms and patterns of music technology consumption. The thesis examines economic statistics regarding the import, export and local production of music technology in Australia. The economic statistics have not previously been examined in relation to the history of music technology in Australia. The historical analysis is structured according to a four-part periodisation which includes the Electric Age (1901-1930), the Electronic Age (1930-1950), the Transistor Age (1950-1970) and the Information Age (1970-1990). This periodisation enables the analysis to continually be refocussed as the key technological and socio-economic dynamics change. With this perspective, the history of the relationship between technology and organisation in the Australian music economy has been demonstrated to be dependent on a number of key technological changes. The thesis examines changes including the shift from acoustic to electric recording; the development of transistor-based consumer electronics goods; and the advent of digital information technology. However, a number of key social determinants, particularly organisational modes, are examined including changes from protectionist to more deregulated trade policy; lack of business skills in areas such as marketing, manufacturing technique and industrial research and development; and the development of a sense of popular modernity which is expressed in the consumption of new, technically advanced and glamorous music technology. In addition to the new perspectives on the history of music technology provided by the analysis of empirical economic data, this thesis contributes to the historiography of technology. The analytical framework it proposes locates music technology within what is described as an assemblage of technologies: technologies of production, technologies of sign systems, technologies of power and technologies of the self. This approach makes clear the interdependence of technological and social factors, and the inadequacy of narrow technological determinist and social constructivist accounts. The notion of an assemblage of technologies is further embellished by drawing upon key elements of recent theories of systems analysis: the seamless web, evolution and chaos theory. Through this analytical framework and the socio-economic analysis of the relationship between music technology and organisational practices, the thesis demonstrates that the history of technology cannot be understood unless it is seen as part of a complex and interacting technical, social, economic and institutional system.
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Inagnibomoua, Kader Kane. "L'essor des nouvelles technologies de l'information et de la communication au Gabon : quelles incidences perçues sur l'organisation du travail et la santé des employés?" Thesis, Paris 10, 2016. http://www.theses.fr/2016PA100031/document.

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Ce travail de doctorat se propose d’évaluer les conséquences de l’intégration des nouvelles technologies de l’information et de la communication (NTIC) dans le monde du travail gabonais, tant sur le plan organisationnel que de celui de la santé des employés. Plus précisément, l’objectif de la présente thèse se décline en trois points. Le premier point s’intéresse aux facteurs susceptibles de faciliter l’usage des NTIC par les employés. Le second point évalue les modifications engendrées par l’usage des NTIC dans l’organisation du travail des employés. Enfin, le dernier point apprécie l’impact des NTIC sur la santé physique et psychologique des employés. Une enquête par questionnaire a été menée auprès d’un échantillon de 136 employés travaillant dans le secteur bancaire au Gabon. L’outil élaboré se structure en quatre parties : (A) une partie signalétique cernant les variables sociodémographiques (âge, sexe, situation matrimoniale) et socio organisationnelles (ancienneté, durée et fréquence journalière d’utilisation des NTIC) ; (B) l’échelle de Brangier et Hammes (2007) qui mesure la relation homme-travail-organisation à partir du modèle de la symbiose ; (C) un questionnaire de 30 items conçu pour les besoins de la recherche et s’appuyant sur l’analyse de contenu thématique catégorielle des discours recueillis auprès d’employés gabonais évoquant leur travail au quotidien. Il porte sur l’influence des NTIC sur l’organisation du travail (efficacité travail, pratiques communicationnelles, autonomie, surcharge informationnelle et isolement professionnel) ; (D) un questionnaire conçu de la même manière que le précédent explorent les liens perçus entre les NTIC et la santé au travail (troubles physiques, stress professionnel et bien-être psychologique au travail). Globalement, les résultats obtenus indiquent que les liens que les employés gabonais entretiennent avec les NTIC sont étroitement corrélés à l’usage qu’ils en font. Cependant, ils ne pointent aucun lien entre l’usage des NTIC dans les entreprises gabonaises et l’organisation du travail. Par ailleurs, ces résultats montrent que les NTIC sont perçues comme à l’origine de troubles de la santé physique (notamment les troubles-musculo-squelettiques) et psychologique (notamment stress professionnel) mais également d’un certain bien-être psychologique (notamment en lien avec l’ambiance au travail et l’implication au travail/accomplissement de soi). Enfin, notre travail fait émerger deux médiations : les technologies de partage (vs les technologies d’assistance) constituent un médiateur total de la relation entre la perception de symbiose homme-travail-organisation et la survenue perçue de TMS (vs dépression). Notre travail de recherche a ainsi une dimension appliquée à court terme mais laisse également entrevoir des pistes de recherches futures visant à améliorer à moyen terme l’intégration et le développement des NTIC au Gabon
This doctoral thesis aims to assess the consequences of the integration of the new information technology and communication media (NITC) on the workforce in Gabon, concerning both the organisational field and the field of workforce health. More precisely, the objective of the current thesis focuses on three aspects. The first aspect concerns the factors which are bound to facilitate the use of NITC by the employees. The second aspect assesses the changes triggered by the use of NITC in the organisation of the employees’ work. Last but not least, the last aspect assesses the impact of NITC on the physical and psychological health of the employees. A questionnaire was applied on a sample of 136 employees who worked in the banking system in Gabon. The designed tool is structured in four parts: (A) an identification part comprising the socio-demographic variables (age, sex, marital status) and the socio-organisational ones (seniority, daily length of use and frequency of use of the NITC); (B) the Brangier and Hammes scale (2007), which measures the relation man-work-organisation starting from the model of symbiosis; (C) a 30-item questionnaire designed according to the research needs, based on the analysis of the categorial-thematic content of the discourses provided by employees in Gabon while describing their daily work routine. It focuses on the influence of NITC on the organisation of work (efficiency in work, communication practises, autonomy, information overload and professional isolation); (D) a questionnaire built in the same manner as the previous one, exploring the perceived connections between NITC and health at the workplace (physical issues, professional stress and professional well-being at work). Globally, the obtained results show that the connections that the employees in Gabon have with the NITC are strongly correlated with the way in which they use them. However, they do not indicate any connection between the use of NITC inside the organisations in Gabon and the organisation of work. Moreover, these results show that on the one hand the NITC are perceived as the source of physical health issues (particularly musculoskeletal issues) and psychological issues (particularly professional stress), but on the other hand they are also perceived as causing a certain psychological well-being (particularly when it comes to the working environment and the involvement in work/self-accomplishment). Finally, our work highlights two mediations: the sharing technologies (vs. assistive technologies) constitute a total mediator of the relation between the perception of the symbiosis between man-work-organisation and the perceived occurrence of the TMS (vs. depression). Our research also has an applicative dimension on short-term, but it opens the gate towards future research patterns aiming to improve the integration and development of NITC in Gabon on mid-term
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Gustafsson, Karl, and Riboe Alex Lund. "Eftermarknaden för byggprojekt inom kommersiella fastigheter : ett organisations- och relationsperspektiv." Thesis, KTH, Fastigheter och byggande, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-231055.

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Inom de flesta industrier är konkurrensen hård, byggindustrin är inget undantag. Ett sätt att stå sig stark på marknaden är att finna andra konkurrensmedel än de traditionella: pris och kvalitet. Detta examensarbete syftar att undersöka eftermarknadens betydelse för entreprenadbolag och fastighetsägare. Examensarbetet är skrivet tillsammans med byggentreprenören Zengun vars avsikt är att förbättra sin hantering av eftermarknaden. Med hjälp av Zenguns beställare har studien genomförts explorativt med fokus på relationen mellan entreprenören och fastighetsägaren under tiden efter ett byggprojekts färdigställande. Intervjuer har genomförts med representanter från Stockholms fyra större fastighetsägare och representanter från två byggentreprenörer. Studien tar avstamp i teorier om servicemarknadsföring, kund-leverantörsrelationer och organisationsteori för att på ett akademiskt sätt analyseras och diskuteras genom empiriska data.  Studien visar att eftermarknaden inom byggbranschen inte fungerar på ett tillfredställande och effektivt sätt. Det synsättet delas av representanter från både fastighetsägare och entreprenadbolag. Byggentreprenörer lägger ned lite tid och energi på eftermarknaden trots att det är eftermarknaden som utgör majoriteten av en byggnads livslängd. En anledning till det är svårigheterna för entreprenörer att se lönsamhet i investeringar på eftermarknaden. Eftermarknadsrelaterade arbeten uppfattas ske på bekostnad av produktionen av nya projekt, där produktionens framdrift prioriteras. För att lyckas på eftermarknaden är det viktigt att förstå vilka långsiktiga fördelar den kan ge. Med en separat organisation för eftermarknaden tar entreprenören bort intressekonflikten mellan produktion i projekt och eftermarknadsrelaterade arbeten. Den separata eftermarknadsorganisationen skapar förutsättningar för andra enheter hos entreprenadbolag att bli mer lönsamma. Dessutom uppstår en möjlighet att stärka relationen till fastighetsägaren och dess förvaltning vilket kan generera nya uppdrag. För att eftermarknadsorganisationen ska fungera krävs det att vissa faktorer, förutsättningar och risker tas i beaktande. Om hänsyn tas till detta och företag kan ändra sitt synsätt och organisation kring eftermarknaden kan den göras mer effektiv och värdeskapande för både byggentreprenadbolag och fastighetsägare.
In most industries, competition is hard, the construction industry is no exception. One way of standing strong in the market is finding other means of competition than the traditional: price and quality. This master thesis aims at investigating the importance of the aftermarket for contractors and property owners. The thesis is written together with the construction company Zengun, whose intention is to improve its management of the aftermarket. The study has been conducted exploratively with focus on the relationship between the contractor and the property owner in the time after completion of a building project. Interviews have been conducted with representatives from four of Stockholm's major commercial property owners and representatives from two construction companies. The thesis starts with theories of service marketing, relationship management theory and organizational theory which are subsequently analyzed and discussed. The study shows that the aftermarket in the construction industry does not work satisfactorily and efficiently. This view is shared by representatives from both property owners and construction companies. The contractor does not spend a lot of time and energy on the aftermarket, even though it is the aftermarket that constitutes the majority of a building's technical service life. One reason for this is the difficulty for the contractor to see the profitability in aftermarket investments. Aftermarket-related work take place at the expense of the production of new projects, where new production is prioritized. To succeed in the aftermarket, it is important to understand what long-term benefits it can provide. With a separate aftermarket organization, the contractor eliminates the conflict of interest between production in projects and aftermarket-related jobs. The separate aftermarket organization creates the conditions for other units of construction companies to become more profitable. In addition, there is an opportunity to strengthen the relationship with the property owner and its facility management unit which can generate new projects. In order for the aftermarket organization to work, it requires that certain factors, conditions and risks be taken into account. If this is considered and the contractor can change their approach and organization in the aftermarket, it can be made more effective and adding value for both construction companies and property owners.
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Lindh, Cecilia. "Business Relationships and Integration of Information Technology." Doctoral thesis, Mälardalen University, School of Business, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-143.

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It is a well-established view that, over time, companies in a business-to-business setting develop long-lasting business relationships. The business relationship between two companies involves a wide range of exchanges on products, technical and economic issues. It also has a social content as it engages people in both companies. Business relationships are, therefore, argued to be founded on a varying extent of exchanges and content of behaviour. This thesis deals with the current and complex issue of the integration of information technology in such business relationships.

Integration in this thesis refers to when information technology is purposefully used and inseparable from the business relationship. A special standardized questionnaire was used to collect extensive empirical data on 353 business relationships between suppliers and one of their important customers. The results of the analysis of the data in the thesis show that high information technology integration, in terms of exchanges and behaviour, increases the efficiency of information exchanges in business relationships. Integration is also connected to the importance of business relationships for the development of information technology and increases a company’s knowledge on this technology. Furthermore, the results show that what is fundamental for the integration of information technology is its combination with the strength of the business relationship. Thereby, the integration of information technology has a wider impact on business relationships than simply facilitating higher efficiency under certain circumstances. It affects the general competence in using information technology, and allows new opportunities for the business relationship and the companies.

Through its rich empirical content, theoretical approach and proximity to current business situations, this thesis is of interest to researchers and students who wish to understand the employment of information technology in business relationships, or for business professionals who want to further understand their situation regarding information technology in order to make decisions about further employment.

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Betteridge, Jenie. "The settlement of modernity : a study of the relationship between national polices and local culture and the significance of technology in the transition from community to society on Whiddy Island, Bantry Bay, County Cork, Eire." Thesis, Brunel University, 1992. http://bura.brunel.ac.uk/handle/2438/4885.

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This thesis is based on an ethnographic study of the inhabitants of Whiddy Island, and focuses on the change from one form of societal organisation to another on this island. The thesis is not an ethnography proper, but an attempt to link the local perceptions of change and the changes in the islanders' daily lives, to the wider political economy. Throughout the course of the study my original intention of exploring the tension between technology and community was replaced with the wider hypothesis that there is tension between modernity and community. Technology was revealed as both a product and producer of modernity, and modern state capitalist societies as the antonym not the synonym of community. The 40 remaining islanders represent the last of the transient phase in which community disappears and is replaced by society. The changes in the daily lives of the islanders were not total nor revolutionary. Rather the products of modernity - both policies and artefacts, were absorbed into the islanders' daily lives, and once absorbed the products of modernity promoted modernity in the daily lives of those using them. Modernity is thus a circular process, yet it settled on the island in layers. Each layer produced a new set of paradoxes and reformed the old practices and the old ideology to fit the new setting. The settlement of modernity culminated in the replacement of community members with state citizens. By focusing on the interrelationship and dialogue between modernity, the state and the citizen the processes by which modernity settled on this small island are revealed. It settled both as a result of the direct intervention of state policies on education, emigration and employment, and as a result of local decisions to embrace mechanised transport, domestic technologies and the mass media. By accepting the policies and the artefacts of modernity, the islanders were prohibited from resisting their transformation from community members to state citizens. The island citizen, like all citizens to-day, has a direct dialogue with, and relationship to modernity, and an indirect one mediated by the state.
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Linnskog, Leif. "Technological Change in an International Industrial System." Doctoral thesis, Mälardalen University, School of Business, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-245.

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Industrial systems resist change, more often, because heavy production facilities and industrial constructions are expensive and have long economic lives, but also because people tend to defend ingrained conceptions of how things are and how activities ought to be performed. Starting out from the question: “How does technological change come about in an international, industrial system?” the thesis investigates the interplay between technological, social, and economic factors. Empirically the work is located to the steel and metals industries and covers business exchange within and between several economic entities performing international business operations.

It is shown that technological change is driven by strategic intention, but that it also occurs as a result of chance or “necessity”, or follows on everyday enterprise operations. In an attempt to realize strategic intentions actors involve in games of negotiation while referring to different power bases. Backed by organizational role (hierarchic level/managerial position), personal “luminosity” (charisma/leadership), or control over critical resources (that other actors are interested in) various arguments are put to the test on “the arena for negotiations and change”. While involving in negotiations actors may relate to existing business and/or social relations for support or they may take advantage of full-blown coalitions.

Constrained by the games of negotiation, which unfold in an institutional environment, the process of technological change adopts evidently evolutionary characteristics, and it follows implicitly that the single actor has at its disposal only limited possibilities to determine the process outcome. Technological change as an evolutionary process consists of three underlying sub-processes, viz. innovation, interaction, and institutionalization, it is argued.

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Zhang, Yang. "An empirical study on the relationship between identity-checking steps and perceived trustworthiness in online banking system use : submitted in partial fulfilment of the requirements for the Degree of Master of Information Sciences in Information Technology." Massey University, 2009. http://hdl.handle.net/10179/982.

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Online banking systems have become more common and widely used in daily life, bringing huge changes in modern banking transaction activities and giving us a greater opportunity to access the banking system anytime and anywhere. At the same time, however, one of the key challenges that still remain is to fully resolve the security concerns associated with the online banking system. Many clients feel that online banking is not secure enough, and to increase its security levels, many banks simply add more identity-checking steps or put on more security measures to some extent to give users the impression of a secure online banking system. However, this is easier to be said than done, because we believe that more identity-checking steps could compromise the usability of the online banking system, which is an inevitable feature in design of usable and useful online banking systems. Banks can simply enhance their security level with more sophisticated technologies, but this does not seem to guarantee the online banking system is in line with its key usability concern. Therefore, the research question raised in this thesis is to establish the relationships between usability, security and trustworthiness in the online banking system. To demonstrate these relationships, three experiments were carried out using the simulation of an online banking logon procedure to provide a similar online banking experience. Post questionnaires were used to measure the three concepts, i.e. usability, security and trustworthiness. The resulting analyses revealed that simply adding more identity-checking steps in the online banking system did not improve the customers? perceived security and trustworthiness, nor the biometric security technique (i.e., fingerprints) did enhance the subjective ratings on the perceived security and trustworthiness. This showed that the systems designer needs to be aware that the customer?s perception of the online banking system is not the same as that conceived from a technical standpoint.
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Castro, Monia Lola. "The relationship between organisational climate and employee satisfaction in a South African Information and Technology organisation." Diss., 2008. http://hdl.handle.net/10500/2611.

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This research explores the relationship between organisational climate and job satisfaction in an Information and Communication Technology (ICT) organisation within South Africa by means of quantitative research. An organisational climate questionnaire was developed to measure the organisational climate and job satisfaction of the organisation and was administered to a sample of 696 employees across three regions. The results indicate that there was a strong positive correlation (0.813 at the 0.01 level) between organisational climate and job satisfaction, therefore supporting the research hypothesis. A stepwise regression was conducted and nine dimensions of organisational climate were found to predict 71% variance in job satisfaction. The interaction of biographical and organisational variables on organisational climate and job satisfaction was studied by means of t-tests and ANOVA. Although statistical significant differences were found, in terms of practical significance, the effect sizes were generally found to be small.
Industrial and Organisational Psychology
M.A. (Industrial and Organisational Psychology)
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Books on the topic "Technology-organisation relationship"

1

Lim, Jock Seng. The inter-relationship of technology, economy, and social organisation in a fishing village in Brunei. Brunei: Brunei Museum, 1986.

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Seng, Lim Jock. The inter-relationship of technology economy and social organisation in a fishing village in Brunei. Brunei: Brunei Museum, 1986.

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Uncommon ground: Cultural landscapes and environmental values. Oxford: Berg, 1997.

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Aboriginal environmental knowledge: Rational reverence. Burlington, VT: Ashgate, 2008.

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Friedrich, Alexander, Petra Gehring, Christoph Hubig, Andreas Kaminski, and Alfred Nordmann, eds. Steuern und Regeln. Nomos Verlagsgesellschaft mbH & Co. KG, 2019. http://dx.doi.org/10.5771/9783845296548.

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In the traditional philosophy of technology, the two main modus operandi found in conventional technology are categorised and described under the terms ‘control’ and ‘regulation’ as a way of differentiating between them. This occurs for two reasons: on the one hand, in order to specify the difference between the forms of technology that have been developed by since the Neolithic revolution and the ‘accidental’ technology (as discussed by Ortega y Gasset) of higher species or prehistoric man, and on the other to reveal the relationship between technology and (natural) science more precisely. In the meantime, however, modern technologies and new epistemic practices are challenging historical descriptions of the nature of technoscience and the dichotomy between ‘control’ and ‘regulation’ respectively. Bearing in mind the so-called new emerging sciences and technologies (NEST) and other developments in IT, cognitive technology, nanotechnology and biotechnology, this volume examines who or what can be conceptualised as the subject of processes of control and regulation. In terms of large-scale systems and the organisation of large social structures, methods of control are becoming increasingly problematic because digital information technologies especially are creating new, diverse ways of manipulating and regulating processes or conditions, for example monitoring, big data and profiling, while the counteractive consequences of the same development, for example the ever-increasing amount of data, acceleration, automatisation and the logic of sociotechnical infrastructures, are increasingly throwing the possibility of coordinated control into doubt.
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Frank G, Madsen. Part I General Questions, 1 The Historical Evolution of the International Cooperation against Transnational Organised Crime: An Overview. Oxford University Press, 2016. http://dx.doi.org/10.1093/law/9780198733737.003.0001.

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This chapter surveys the development of international criminal police cooperation and notes that originally most crimes now prohibited internationally were sponsored or tacitly allowed by governments. I postulate, using World Society Theory, that developing cooperation is part of global crime governance. In law enforcement cooperation ‘rationalization’ (a core concept of this theory) takes the form of policing technology. Interpol is the only global criminal-police cooperative organisation and, in developing this structure, police professionalism played a more decisive role than political or legal guidance. The chapter looks at three rarely highlighted themes of transnational organised crime (TOC): the relationship between the financial markets and TOC, organ transplants, and environmental or ‘green’ crime, as well as two procedural issues, random data collection and cryptography. The chapter ends by warning about two TOC areasthat will become of increasing concern: illicit disposal of toxic and e-waste, and the health care sector.
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Laudine, Catherine. Aboriginal Environmental Knowledge: Rational Reverence. Taylor & Francis Group, 2016.

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Book chapters on the topic "Technology-organisation relationship"

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Ramanathan, Ramakrishnan, Usha Ramanathan, and Lok Wan Lorraine Ko. "An Analysis of the Diffusion of RFID in the UK Logistics Sector Using a Technology-Acceptance Perspective." In RFID Technology Integration for Business Performance Improvement, 247–59. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-6308-4.ch012.

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In this chapter, the authors explore the factors affecting the UK logistics service providers' intention to use RFID technology from the theoretical perspective of a Technology-Acceptance Model (TAM). The survey data analysis shows that perceived usability of RFID has a significant relationship with the levels of adoption of the technology, but perceived privacy issues and perceived security issues do not have such a significant relationship. Using further moderation analysis, the authors find that the relationship between usability and adoption becomes stronger if there is a high level of support for RFID projects within an organisation. The study points to the need to improve the appreciation and support in an organisation for RFID projects. For example, top management should be well informed so as to provide good support, while employees should be motivated to back the use of RFID in their operations. An appropriate level of the required infrastructure will also help increase the usability and hence the adoption of RFID in UK logistics.
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Ali, Abdul. "Technology-Enabled Marketing and Supply Chain Collaboration." In Handbook of Research on Innovations in Technology and Marketing for the Connected Consumer, 223–40. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-0131-3.ch011.

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The concepts of marketing and supply chain management, despite their intertwined heritage, are treated in isolation in the literature. Several recent studies have endeavoured to demonstrate the synergies between them. However, the need for technology-enabled marketing for SC collaboration is still in its infancy. This chapter outlines the supply chain management, supply chain collaboration, and technology-enabled marketing. The chapter also highlights the need for technology-enabled marketing for supply chain collaboration. This study also extended the relational view theory in the context of relationship orientation to form collaborative relationships in the supply chain. This study suggested that an organisation could harness the synergy through integrating marketing strategies and SC collaboration.
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Holden, John. "Current Issues in Cultural and Strategic Leadership." In Key Issues in the Arts and Entertainment Industry. Goodfellow Publishers, 2011. http://dx.doi.org/10.23912/978-1-906884-20-8-1438.

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Leadership in the cultural sector involves negotiating changes that are taking place continually at three levels: 1. At the macro-level of society, where social attitudes constantly evolve, technology opens up new possibilities, and fluctuations in the economy present opportunities and constraints; 2. At the median level — that is to say the specific operating context — where the leader must take into account art form developments, shifts in arts practice, changes in law,policy, and funding; 3. At the micro-level of the organisation, where relationships, resources, energy, intelligence and emotions combine to produce organisational effectiveness. These are, of course,all interrelated. For example, when new technology enables arts and entertainment organisations to enter into a two-way relationship with audiences, the role of marketing changes. Instead of simply being about selling a predetermined product, marketing becomes a dialogue, with the audience helping to shape the direction, and sometimes the programming, of the organisation. In turn, the organisation will respond by changing its structure — in this case possibly by combining marketing and programming and appointing a webmaster — and that will inevitably affect the behaviour of people working there and bring into being a new set of relationships between them.
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Pan, Qiuyue, Jiang Wei, and Latif Al-Hakim. "The Effect of Organizational Slack on Innovation Performance." In Disruptive Technology, 1453–83. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-5225-9273-0.ch070.

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To compete through disruptive innovation, organisations allocate part of its resources as a buffer to support its capability of disruptiveness or to face challenges created by competitors. These resources could be in terms of human resources, technology, equipment, information and/or financial resources. Literature refers to the buffer of resources as organisational slack. This research considers high-tech industry in China and investigates the relationship between the characteristics of the organisation's governance body, organisational slack and innovation performance. Data required by our research were obtained from various national databases available in the library of Zhejiang University. Data from 233 high-tech organisations listed in Chinese stock market were analysed. The results indicate that the interaction of the organisational slack of an organisation with various characteristics of the governance body partially moderates the innovation performance.
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Burn, Janice M., and Colin Ash. "Knowledge Management Strategies for Virtual Organizations." In Modern Organizations in Virtual Communities, 1–18. IGI Global, 2002. http://dx.doi.org/10.4018/978-1-931777-16-2.ch001.

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Much has been written about the virtual organisation and the impact this will have on organisational forms, processes and tasks for the 21st Century. There has been little written about the practicalities of managing this virtual organisation and managing virtual change. The ability of the organisation to change or to extend itself as a virtual entity will reflect the extent to which an understanding of virtual concepts has been embedded into the knowledge management of the virtual organisation as a Virtual Organisational Change Model (VOCM). Managing these change factors is essential to gain and maintain strategic advantage and to derive virtual value. The authors expand these concepts by using the example of organisations using Information and Communications Technology (ICT) and illustrate the three levels of development mode – virtual work, virtual sourcing, and virtual encounters and their relationship to knowledge management, individually, organisationally and community wide through the exploitation of ICT.
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Mallalieu, Gill, and Steve Clarke. "Information Systems as Wicked Problems." In Human Centered Methods in Information Systems, 131–44. IGI Global, 2000. http://dx.doi.org/10.4018/978-1-878289-64-3.ch009.

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The idea of the ‘wicked problem’ (Churchman, 1967), which advocates a pragmatic oscillation between problem and solution, rather than an attempt to reduce the problem to a series of steps to be followed sequentially, has been particularly helpful to us in conceptualising the relationships between people, organisations and information technology (IT). This conceptualisation was tested in the RAMESES project (Risk Assessment Model: Evaluation Strategy for Existing Systems), using grounded theory (Strauss and Corbin, 1997) as the basis for the methodology. The overall objective of RAMESES is ‘to provide a strategic model for the risk assessment of legacy software systems within SMEs (small-to-medium enterprises) considering business process change.’ Thus the relationship between the organisation, the way its staff carried out its processes, and their legacy IT systems was at the centre of our concerns. This chapter describes how the broad conceptualisation of the problem led to a detailed method to address it and the results available to date.
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Taylor, Richard. "Stakeholder Participation in Investigating the Impact of E-Commerce Upon the Value Chain." In Social Simulation, 323–41. IGI Global, 2008. http://dx.doi.org/10.4018/978-1-59904-522-1.ch024.

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This chapter discusses qualitative and quantitative approaches to informing and validating ABMs. Research is introduced which addresses the question of how new e-commerce technology is leading to restructuring of value chains. A case study was undertaken within a major international organisation, focusing on exploring those issues identified as interesting and important by a small stakeholder group working in the company and actively participating in the research. A central theme of this paper is the interaction and relationship with stakeholders during the project, with regards to the development of the ABM. The paper concludes that a multi-methodology approach is appropriate to simulation-based projects, and identifies stakeholder participation as being useful in several ways, in particular because it facilitiates model validation.
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Patro, Chandra Sekhar. "Learning Organisation." In Encyclopedia of Organizational Knowledge, Administration, and Technology, 2570–91. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-3473-1.ch178.

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In an ever-changing business world, the need to gain a competitive advantage has become extremely imperative for enterprises to survive in the age of globalisation. Much emphasis on learning has arisen due to rapid changes in the business environment, including uncertain market conditions, increasing complexity, changing demographics, and global competition. The companies are forced to innovate and develop new techniques for improving the quality and functionality of products, reduce costs, and respond to the highly elegant customers' demands in order to survive in the market. Learning organisations encourage the groups to come together and explore new ideas without being directed by a manager. The main objective of the chapter is to measure the effect of the dimensions of the learning organisation on organisational performance. A positive statistical relationship exists among the learning organisation dimensions and with organisational performance. Organisations must consider the learning organisation dimensions to enhance employees efficiency and organisational performance.
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Pan, Qiuyue, Jiang Wei, and Latif Al-Hakim. "The Effect of Organizational Slack on Innovation Performance." In Handbook of Research on Driving Competitive Advantage through Sustainable, Lean, and Disruptive Innovation, 559–89. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-5225-0135-0.ch023.

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To compete through disruptive innovation, organisations allocate part of its resources as a buffer to support its capability of disruptiveness or to face challenges created by competitors. These resources could be in terms of human resources, technology, equipment, information and/or financial resources. Literature refers to the buffer of resources as organisational slack. This research considers high-tech industry in China and investigates the relationship between the characteristics of the organisation's governance body, organisational slack and innovation performance. Data required by our research were obtained from various national databases available in the library of Zhejiang University. Data from 233 high-tech organisations listed in Chinese stock market were analysed. The results indicate that the interaction of the organisational slack of an organisation with various characteristics of the governance body partially moderates the innovation performance.
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10

Iyamu, Tiko. "The Interplay between Human and Structure in IT Strategy." In Advances in Human Resources Management and Organizational Development, 31–50. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8524-6.ch002.

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Information Technology (IT) has significant impact on organisation's success or failure. However, IT does not operate in a vacuum. It is influenced by non-technical factors, such as of human actions and structure, which are inseparable. Hence the relationship between the factors is critical as revealed in this chapter. Structuration was applied as a lens to examine the types of structures that existed during the development and implementation of IT strategy, and the structures that emerged as a result of human action in the organisation used as the case. The chapter presents that both human actions and structures depends on each other on all processes and activities that are involved in the development and implementation of the IT strategy. Drawing from the findings, the chapter develops a model to illustrate how cultural, policy and personal issues enable at the same time constrain activities in the development and implementation of IT strategy.
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Conference papers on the topic "Technology-organisation relationship"

1

Jakupovic, Alen, Mile Pavlic, and Davor Mezulic. "The meaning and relationship of relevant elements in business organisation structure." In 2008 30th International Conference on Information Technology Interfaces (ITI). IEEE, 2008. http://dx.doi.org/10.1109/iti.2008.4588419.

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Ahmad, Md Fauzi, Jessica Chan Siew Yin, Nik Hisyamudin Muhd Nor, Chan Shiau Wei, Mohd Fahrul Hassan, Norhadilah Abdul Hamid, and Ahmad Nur Aizat Ahmad. "The relationship between TQM tools and organisation performance in small and medium enterprise (SMEs)." In PROCEEDINGS OF THE 3RD INTERNATIONAL CONFERENCE ON APPLIED SCIENCE AND TECHNOLOGY (ICAST’18). Author(s), 2018. http://dx.doi.org/10.1063/1.5055419.

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