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Journal articles on the topic 'Telecommunication – Management'
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1
Kanaev, Andrey, Elina Login, and Kseniya Pudovkina. "Decomposition of Data Management Processes in Configuration Management DataBase (CMDB)." Proceedings of Petersburg Transport University 20, no. 1 (March 20, 2023): 151–60. http://dx.doi.org/10.20295/1815-588x-2023-1-151-160.
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Purpose: Data decomposition and classification development for the management of telecommunication network configurations and for the formation of such data management process set with the use of special database which basis on, the formation of requirements for database subsystem projection given the consistency of data about a control object and the system capabilities for this object management. Systematization of configuration data, of configuration element attributes as well as their logical consistency with the processes of the control and management of a state in promising management system subsystems. Methods: Fundamentals of complex process management theory, information storage and presentation system theory, object-oriented projection methods, decomposition method for representing process logic and data analysis about control object as well as theoretic-set approach for describing data set. Results: Decomposition of the tasks has been obtained which are realized by the components of telecommunication network configuration management special database; data sets about configuration elements have been formed. The requirements for promising control system subsystem that embodies the functionality of special database for telecommunications network configuration element management have been presented. Trends for further research in the direction to develop algorithms and models of telecommunication network configuration management with the help of special database have been proposed. Practical significance: The obtained decomposition and classification of data for telecommunication network configuration management is characterized by unique approach and dedication to telecommunication network management system subsystem logical structure, required for promising projection, as well as allows to formulate requirements for modeling the processes of telecommunication network configuration element management.
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Kanaev, Andrey, Elina Login, and Kseniya Pudovkina. "Informational Model of Promising Database in the System of Management for Carrier Ethernet Telecommunication Network." Proceedings of Petersburg Transport University 19, no. 3 (September 25, 2022): 421–31. http://dx.doi.org/10.20295/1815-588x-2022-3-421-431.
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Purpose: To develop an informational model of a promising database in the system of management of telecommunication network which uses Carrier Ethernet technology for to ensure the efficiency of storage, access and update of data on the telecommunication network functioning that will allow to increase the operativeness of implementation of OAM (Operation, Administration and Management) control-management built-in processes at timely and reasonable decision-making on telecommunication network management in conditions of high dynamics of changes in the network state as well as in view of Carrier Ethernet technology specificities. Thus, in order to provide services of given quality, an information model of database in telecommunication network management system has been created with indication of information main sources which’re represented by subsystems and models of telecommunications network management system in accordance with the previously developed three-level conceptual model. Also, to achieve the stated goal a logical structure of the obtained database information model on the example of domain objects has been developed. Methods: Fundamentals of complex process management theory; theory of multi-agent systems of management of distributed object; theory of systems of information storage and presentation; object-oriented projection method; set-theoretic approach for the description of data set about a control object. Results: The obtained informational model of database and the developed logical three-level structure of functioning are described verbally and mathematically. The evaluation of functioning of the proposed logical structure of the database in the system of telecommunication network management using Carrier Ethernet technology and OAM mechanisms is given. The directions of further research towards development of the models of major processes of collection, processing and provision of data on functioning of subsystems in the system of telecommunications network management are proposed. Practical significance: The developed informational model of database in the system of telecommunications network management differs from well-known ones by the possibility of accounting for and including in the data of the implementation of the complex of unique models of functioning and management of Carrier Ethernet telecommunication network and the mechanisms of OAM management, that were previously obtained by the authors and represent subsystems in the telecommunications network management system with the use of Carrier Ethernet technology possibilities.
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Shi, Tao, Peng Zhang, and Fang Cheng. "The Design and Application of Telecommunication Network Resources Abstract Model." Applied Mechanics and Materials 602-605 (August 2014): 3451–56. http://dx.doi.org/10.4028/www.scientific.net/amm.602-605.3451.
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Model Tao Shi ,Peng Zhang and Fang Cheng School of Chongqing University of Posts and Telecommunications, Chongqing 400065, China shitao12300@163.com Keywords: telecommunications network resources, resource model, object-oriented, virtualization technology, network management system Abstract. In order to manage and utilize telecommunication network resources more effectively, aiming at the shortage of the resource management of telecom network management system, through the study the concept of the shared information data (SID) model in the new generation of telecom operation support system (NGOSS) , according to the characteristics of the telecommunications network resources, telecommunications network resource model with object-oriented approach is proposed and designed. Meanwhile, Combined with telecommunication network business resource model to illustrate the mechanism of telecom network resource by users applications in network management system. Experiments have proved that resource model can provide powerful support for complex network management.
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Sova, Oleg. "Analysis of conditions and factors affecting cyber security in the special purpose information and telecommunication system." Technology audit and production reserves 4, no. 2(66) (July 25, 2022): 25–28. http://dx.doi.org/10.15587/2706-5448.2022.261874.
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The increase in the number of cases of failure of information and telecommunication networks due to cyber attacks determines the need to protect them from this type of attacks. The issue of increasing cyber security in the conditions of conducting operations by groups of troops (forces) is very important. Due to the armed conflict in the East of Ukraine, the military-political instability in the Middle East, the struggle for influence on world financial and energy flows, the global military-political instability is intensifying. This is due to an increase in the number of communication devices in information and telecommunication networks, as well as an increase in the number of possible attacks that can be used to disrupt the operation of an information and telecommunication network. Considering the above, the object of research is a special purpose information and telecommunication system. The subject of research is cyber security of a special purpose information and telecommunication system. Classical methods of scientific knowledge, namely analysis and synthesis, were used during the research. The research identifies factors that affect cyber security in a special purpose information and telecommunications system. All this must be taken into account while planning and deploying a special purpose information and telecommunication system. The analysis of the consequences of the impact on the information and telecommunications system of special purpose of modern devices of defeat and the impact of devices of radio-electronic suppression and other factors was carried out. A typical special purpose information and telecommunication system does not fully meet the requirements for constant readiness to ensure the management of troops (forces), stability, mobility and throughput. A formalized description of the task of improving cyber security in a special purpose information and telecommunications network is provided. The components that affect the level of cyber security of the special purpose information and telecommunication network during the group's operations have been established. The impact of the specified conditions and factors must be reflected: in the planning documents during the planning of the deployment and operation of the group's information and telecommunications system; in the software, during operational management.
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Mugo, Peter, and Jimmy Macharia. "Innovation strategies’ influence on competitive advantage in telecommunication companies in Kenya." University Journal 3, no. 1 (September 16, 2021): XX. http://dx.doi.org/10.59952/tuj.v3i1.16.
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Intense competition in the global telecommunications field has resulted in heavy investments ininnovative approaches to remain competitive. Kenya has followed this global trend following theliberalization of market operations. This article highlights how innovation strategies influence thecompetitive advantage of telecommunication companies in Kenya. Specifically, the study’s objectiveswere based on how product innovation, process innovation, technological innovation, and marketinnovation influence the competitive advantage of telecommunication companies in Kenya. The studyused a descriptive design to sample 26 licensed telecommunications targeting 311 management staff.The proportionate sampling yielded 247 responses. Using linear regression analysis run through theSPSS computer program, the results show that innovation strategies statistically influence thecompetitive advantage of telecommunication companies in Kenya with a beta of .376 (β = .376t = 6.613,p<.05). The study concludes that innovation strategies, if well harnessed, provide a platform forachieving competitive advantage over the long term. Innovation theories are truly supportive of thedynamic application of innovation strategies within telecommunication companies actively seizing anysuch opportunities in the short term. Undeniably, translation into competitive advantage will dependon the aggressiveness of each individual company. The study recommends that firms should create andmaintain special teams to lead implementation of innovative strategies in order to attain competitiveadvantage in the telecommunications sector.
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Natai, Paulina C., and Juliana Mulaa Namada. "Influence of Policy Framework and Technology on Change Management in Selected Telecommunication Companies in Tanzania." International Journal of Business Strategy and Automation 2, no. 4 (October 2021): 1–12. http://dx.doi.org/10.4018/ijbsa.287109.
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The general objective of this study was to assess factors that affects change management in telecommunication companies. The design adopted for this study was descriptive research design. The study targeted managerial employees in selected telecommunications companies. The findings of the study revealed that both regulatory framework and technological advancement have a positive and significant influence on change management. The study concluded that regulatory framework and technological advancement are key factors in change management and therefore recommended the need to enhance both regulatory framework and technology as support mechanisms for change management in telecommunication companies. Based on the findings, the study recommended further studied in change management.
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Sokolova, A. V., E. V. Login, G. A. Mashkovtsev, and I. S. Grishanov. "Package for data management of a telecommunication device in a monitoring system." E3S Web of Conferences 549 (2024): 08026. http://dx.doi.org/10.1051/e3sconf/202454908026.
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In order to identify the role of data storage in the monitoring system of a telecommunications device, a conceptual design method was used, which was based on the basic principles of the Telecommunication Management Network concept, which is a network management system for telecommunication operators. Based on this concept, it was possible to design a data storage model in the monitoring system of a telecommunications device, which clearly reflects the separation of databases involved in the telecommunications network at different levels of the concept. A description of the differences between the databases assigned to each specific level from each other and an explanation of the functional features of each of the databases under consideration, as well as a description of the data circulation process over the network, is presented. The work focuses on describing the contents of the database of a specific telecommunications device, which is the object of control in the communication network, with the possibility of developing an interface to this database, which makes it convenient to search, view and modify stored data. To designate the information stored in the database of a telecommunications device, a fragment of the database was developed containing a set of attributes characterizing the device, their values and parameters of attribute values. The role of the database interface is to enable the user to quickly and easily access the information contained in the database.
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Poddubnyi, V. O., and O. V. Severinov. "Vulnerability management using a formalized description." Radiotekhnika, no. 203 (December 23, 2020): 121–25. http://dx.doi.org/10.30837/rt.2020.4.203.11.
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The article considers the main stages of vulnerability management and the problems arising in risk assessment and decision making during vulnerability management in the information and telecommunications system. It is assumed that modern techniques are not sufficient for effective vulnerability management. There is a need for creating a risk assessment system to improve decision-making procedures. The comparison of the formalized and informal description of the information and telecommunication system is described. The conclusion from the comparison results is that the formalized description has a number of advantages, so it is necessary that it should be built based on a formalized description of the information and telecommunication system. When adding qualitative vulnerability assessments (such as Common Vulnerability Scoring System vulnerabilities), this system will be unambiguous, clear, flexible, and easy to use. An additional advantage of such a system is the ability to automate assessment and decision-making processes, which will eliminate human influence and minimize the subjective factor in the management of vulnerabilities in the information and telecommunications system. Such a system will not exclude the influence of the security administrator, but will help him in decision-making, risk assessment, reduce the likelihood of errors, will help new staff in choosing decisions.
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Ali, Nafez Nimer, Mahmoud Allan, and Maha Roshdi Baker. "Company brand and customer loyalty under stakeholder management: A study of telecommunication companies in Jordan." Corporate Ownership and Control 16, no. 4 (2019): 45–55. http://dx.doi.org/10.22495/cocv16i4art4.
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The present study aimed to identify the impact of brand-related factors (brand image, credibility, accessibility and service quality) on customer loyalty in Jordanian telecommunication companies (i.e. Zain, Orange and Umniah). The present study adopts a descriptive analytical approach. The population of the present study consists from all the customers of Jordanian telecommunications companies. A convenience sample of 500 customers in Amman was selected. A questionnaire is used to collect data, 385 questionnaire forms were retrieved. It is concluded that brand image, credibility, accessibility, and service quality have a statistically significant impact on customer loyalty to the Jordanian telecommunication companies. Also, it is concluded that respondents are highly aware about the significance of the examined brand-related factors. In addition, it is concluded that brand image has a weak significant impact on customer loyalty to the Jordanian telecommunication companies
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Fenomenov, Michail, and Lev Goldstein. "Mathematical Models for Telecommunication Workforce Management." T-Comm 17, no. 1 (2023): 42–48. http://dx.doi.org/10.36724/2072-8735-2023-17-1-42-48.
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The article is devoted to the problems of advanced workforce management systems WFM (Workforce Management) of post-NGN telecommunication operators, a formalized approach to the description of extended WFM functionality and mathematical WFM models are discussed. The proposed approach allows to develop new WFM tools for telecommunications operators to increase their performance, to manage more effectively the work schedules of engineering employees of the company, visit customer sites, and control the workload of engineers in real-time. Workforce Management systems (WFM) of Next Generation Networks (NGN) are becoming more and more important. Compared to the routine distribution of requests between telephone technicians in the repair bureau of the old Public Switched Telephone Network (PSTN) in the last century, the modern WFM system operates with a disproportionately large set of functions, a wide range of professional competencies and key performance indicators (KPIs). In partnership with WFM, other new information technology tools (IT-landscape) of the telecommunications operator, elements of BSS (Business Support Systems), human resource accounting (HR) software, enterprise resource planning (ERP) systems, other workforce planning, and management tools employee vacations, the timing of basic engineering operations at the operator's and customer's premises, and other support tools to optimize the performance of the required work by personnel, increase productivity and reduce costs.
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Atsu, Francis, Charles Agyei, William Phanuel Darbi, and Sussana Adjei-Mensah. "The impact of telecommunication revenue on economic growth: evidence from Ghana." African Journal of Economic and Management Studies 5, no. 2 (July 1, 2014): 195–208. http://dx.doi.org/10.1108/ajems-10-2011-0076.
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Purpose – The purpose of this paper is to investigate the long-run impact of telecommunications revenue and telecommunications investment on economic growth of Ghana for the time horizon 1976-2007. Design/methodology/approach – The paper uses the Augmented Dickey Fuller and Phillips Perron unit root test to explore the stationarity property of the variables and the Engle-Granger residual-based test of cointegration to model an appropriate restricted error correction model. Findings – The outcome of the analysis produced mixed results. Telecommunications revenue does not contribute significantly whilst telecommunications investment does. Practical implications – Policy makers will have to deal with a conundrum; while designing targeted policies that will attract more telecommunication investment in order to maximize the corresponding revenues and the economic growth it brings in its wake, they must at the same time find ways and resources to grow the economy to a point or threshold where revenue from telecommunications can have the much needed impact on their economies. Originality/value – The study is one of the first that has investigated the line of causality between telecommunication revenue and economic growth unlike previous research that mainly focused on the impact of telecommunication infrastructure on economic development.
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Fedorenko, Oleg. "Peculiarities of formation of potential of telecommunications enterprises." Problems of Innovation and Investment Development, no. 26 (September 29, 2021): 146–56. http://dx.doi.org/10.33813/2224-1213.26.2021.15.
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The purpose of the article – to analyze the peculiarities of forming the potential of a telecommunication enterprise and to suggest ways to increase the efficiency of its use. Research methodology. In the process of preparation of the article the methods of analytical, statistical and financial analysis were used. A scientific novelty is the proposal to use effective indicators of economic efficiency of the enterprise, such as profitability, profitability, cost, return on resources, investment, etc. to assess the effectiveness of the formation and use of the potential of the telecommunications enterprise. Conclusions. 1. The study of trends in the formation of the potential of telecommunications enterprises in Ukraine has determined that the pace of its development corresponds to the basic principles and principles of the concept of economic development and strategy of information society development adopted in Ukraine. The development of the economy of telecommunications enterprises is facilitated at the state level by developing new legislation in the information and telecommunications technologies sector in Ukraine, discussing and adopting new strategies for digital transformation aimed at using big data, blockchain, cloud technologies, robotics and the Internet of Things. 2. It is determined that the potential of a telecommunications enterprise is a unity of organizational, technical and information capabilities that contribute to the preparation and adoption of management decisions and influence its development. Features of capacity building determine the following components that ensure its functioning: software and hardware; personnel; information (databases); organizational, marketing, technical, technological, etc. 3. The system of financial indicators for definition of efficiency of functioning of the formed potential of the telecommunication enterprise is offered. 4. To ensure the formation of a strong potential of the telecommunications company in the work identified a number of key measures, including the creation of information systems, ensuring its operation by special staff, information security, creating new digital products and services, e-commerce and digital marketing. business analytics and big data management, etc. Key words: telecommunication enterprises, capacity building, potential structure of telecommunication enterprise, evaluation indicators, state support.
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Granat, Janusz. "Data mining and complex telecommunications problems modeling." Journal of Telecommunications and Information Technology, no. 3 (September 30, 2003): 115–20. http://dx.doi.org/10.26636/jtit.2003.3.181.
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The telecommunications operators have to manage one of the most complex systems developed by human beings. Moreover, the new technological developments, the convergence of voice and data networks and the broad range of services still increase this complexity. Such complex object as telecommunication network requires advanced software tools for their planning and management. Telecommunications operators collect large volumes of the data in various databases. They realize that the knowledge in these huge databases might significantly improve various organizational strategic and operational decisions. However, this knowledge is not given explicitly, it is hidden in data. Advanced methods and algorithms are being developed for knowledge extracting. In this paper we will focus on using data mining for solving selected problems in telecommunication industry. We will provide a systematic overview of various telecommunications applications.
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Sephetsolo, Misani. "Customer Perceptions on E-service Quality and Customer Loyalty in Botswana Telecommunications Sector." TEXILA INTERNATIONAL JOURNAL OF ACADEMIC RESEARCH 10, no. 4 (October 30, 2023): 101–12. http://dx.doi.org/10.21522/tijar.2014.10.04.art009.
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The study examined the effect of electronic service quality on customer loyalty with specific reference to the telecommunications sector of Botswana. In this context, the study focused on the players in the mobile telecommunications sector of Botswana, that is, BTC, Mascom and Orange Botswana. The study adopted a quantitative survey that was guided by the positivist research philosophy. The study sample comprised of 450 subscribers of mobile telecommunication services in Botswana who took part in an online survey undertaken through a structured questionnaire. The analysis of research data was done using the Statistical Package for Social Sciences in which multiple linear regression analysis was adopted as the method of data analysis. The study found that the efficiency of e-services had a significant positive effect on customer loyalty of mobile telecommunication service subscribers in Botswana (β = 0.751, p = 0.000<0.05). It was also found that there existed a significant direct relationship between fulfilment and customer loyalty of mobile telecommunication service subscribers in Botswana (R = 0.519, p = 0.000<0.05). The study further found that there existed a significant positive relationship between service availability and customer loyalty of mobile telecommunication service subscribers in Botswana (β = 0.638, p = 0.000<0.05). The study concluded that efficiency, fulfilment, and service availability had a significant positive effect in customer loyalty in the telecommunications sector of Botswana. The study recommended the improvement of service efficiency; mitigating regular transaction timeouts; enhancing customer knowledge management and customer relationship management; undertaking of gap analysis and conducting of quality circles. Keywords: Customer loyalty, Customer satisfaction, Electronic Service Quality, Efficiency, Fulfilment, service availability.
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Dahal, Rewan Kumar, Binod Ghimire, Bharat Rai, and Bhupendra Jung Shahi. "Customer’s perspective on non-financial performance metrics of telecommunication companies: The emerging market case." Journal of Governance and Regulation 12, no. 2 (2023): 8–18. http://dx.doi.org/10.22495/jgrv12i2art1.
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Organizational performance monitoring and management are crucial in today’s fast-paced corporate world. Performance metrics show how much an organization improves. The study’s objective was to quantify the non-financial performance metrics (NPMs) in the telecommunication business performance from the customers’ perspective. The method of quantitative research and standardized questionnaire was used to obtain primary data from Nepal’s renowned and the largest telecommunication corporation cell phone subscriber. The questionnaire contained three general demographics-related inquiries and 32 non-financial performance metrics on a 6-point Likert-type scale. The study gathered a total of 389 responses using a convenience sampling technique. The findings revealed that non-financial performance metrics contributed to around 54% of the success and capabilities of Nepalese telecommunications enterprises. The study resulted in the development of a reliable and valid instrument for measuring the performance of the emerging market for telecommunications services using non-financial performance criteria. The study confirmed Adhikari and Chalise’s (2021) conclusions that the Nepalese telecommunication industry’s performance assessment has been a significant managerial instrument, evolving to reflect strategic aims by including non-financial performance criteria. Non-financial performance measurements help the company integrate its business performance with its strategy, enhancing market success.
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Goloborodko, Alona Yu, and Anton M. Tregub. "Evaluating the Development of Enterprises of the Telecommunications Sector of Ukraine in Times of Crisis." Business Inform 12, no. 539 (2022): 178–83. http://dx.doi.org/10.32983/2222-4459-2022-12-178-183.
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In the context of globalization and digitalization, the sphere of telecommunications is one of the most promising, since telecommunications enterprises supply the population with information and telecommunication services along with access to the Internet. The telecommunications sector became especially important during the COVID-19 pandemic, when the communication system was built on the principles of digital technologies. Crisis conditions of functioning contribute to the transformation of the entire system of economic activity. First of all, it concerns the energy-dependent spheres of the economy. Therefore, the main strategic direction of development is the formation of an adaptive diversified integrative system of information and telecommunication services. The carried out study substantiates the problems and prospects for the development of the telecommunications sector in a crisis. The authors develop a system of indicators of a comprehensive rating assessment, which covers development indicators in six main areas, namely: the efficiency of internal business processes; optimization of flow management of service chains; sustainability and safety of technology and innovation; level of national integration; level of digital strategic partnership; customer loyalty. The results of the carried out rating assessment according to the proposed system of indicators indicate the integrative orientation of the development of the telecommunications sector, as well as the readiness for an adaptive transformation policy into the global network of the information and telecommunication system on the basis of the formation of diversification organizational and economic mechanisms of activity and innovative technologies.
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Eltayib, Nuha Hassan Elmubasher. "The Application of Artificial Intelligence on Customer Relationship Management (CRM) in the Sultanate of Oman Telecommunications Sector." British Journal of Marketing Studies 12, no. 2 (February 15, 2024): 60–90. http://dx.doi.org/10.37745/bjms.2013/vol12n26090.
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Organizing and sustaining customer relationships is vital to a business in achieving its aims in terms of profit and surviving in a competitive environment. Today's global market and the rapid progression of technology, particularly the internet and computer, have placed companies in a position where they must use technology to sustain their competitive advantage. Objective of the study is to scrutinize the application of artificial intelligence in customer relationship management in Oman telecommunication sector. Since the implementation of AI in telecommunication sector around the world has an impressive record and success. Therefore, the main objective is to see and prove that AI has brought success in telecommunication sector. This way, telecommunication sector in Oman can also follow the same path and reach the same success. AI has been known to be able to cut cost and increase efficiency. This also will create a competitive level between telecommunication companies in Oman. This will actually further extends to the growth of telecommunication infrastructure in Oman. Based on our research conducted on the topic "The Application of Artificial Intelligence in Customer Relationship Management in the Sultanate of Oman Telecommunication Sector," our findings show that among the two telecommunication giants in Oman, Omantel is far ahead of Ooredoo in CRM and at the same time far behind the global standards of CRM. Both the companies do not use AI in their CRM. They both know the importance of AI in CRM. Global best practice analysis is a technique in which a company measures the performance of its business processes and activities against world-class companies' performance, to learn how those companies achieved high performance levels and to adopt the techniques they used. This is precisely the one thing Omantel needs to do as explained above. AI can be used to automate the CRM data warehouse analysis which provides a great starting point for CRM analytics. Data warehouse is a relational database used for query and analysis. This can help both the companies to compare themselves with global standards and make the necessary changes to improve their customer relationships. At the same time, Ooredoo is at a starting point of CRM; the global best practice analysis can help them to turn the odds in their favor. Although Ooredoo will have to wait for AI CRM analysis applications in the data warehouse, till they reach the sufficient level of data in the data warehouse, but they can still make use of AI in other areas. To ensure the successful implementation of AI in CRM, this research suggests that Omani telecommunications companies focus on the following seven recommendations: the first recommendation is to start with small manageable pilot projects, the second recommendation is to align AI initiatives with clear business objectives, The third recommendation is to build a consortium to oversee AI governance, the fourth recommendation is to redesign work processes around AI. AI is a powerful tool for automating and augmenting business processes, the fifth recommendation is to re-skill the workforce, the sixth recommendation is to experiment with different talent models, Unlocking the full potential of AI will likely require Omani telecommunications companies to acquire new talent, the final recommendation is to ensure a robust data strategy.
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Bondarenko, Leonid, Mykola Masesov, Katerina Buzayeva, Iryna Hurzhii, Oksana Ilienko, and Viktor Gnatyuk. "Method of Calculation the Accessibility of the Information and Telecommunication Networks of the Tactical Link of Management." International Journal of Computer Network and Information Security 13, no. 5 (October 8, 2021): 68–78. http://dx.doi.org/10.5815/ijcnis.2021.05.06.
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The article reflects the views of the authors on the method for the operational calculation of the indicator of the functioning of special-purpose information and telecommunication networks of the tactical level of control according to the criterion of "network availability". Improvement of weapons and military equipment, forms and methods of combat, as well as a change in views on command and control, put forward ever more stringent requirements for the information and telecommunication system in general and for its elements in particular. The problems of development, planning of combat use and operation of information and telecommunication networks of the tactical control level are their heterogeneity, since they use heterogeneous transmission systems (radio and wire) together. The characteristic features of the planning, deployment and operation of information and telecommunication networks of the tactical control level are a high degree of uncertainty in the characteristics of their functioning and the lack of initial data in planning, which necessitates the improvement of the methodological basis for conducting operational calculations. Based on the analysis of ITU-T recommendations, scientific publications and the practice of combat use of the defense forces, it becomes clear that the operational calculation of individual criteria and indicators of the functioning of information and telecommunication systems of the tactical control level needs to be improved, since these systems have their own characteristic features. The material presented in the article makes it possible to develop new approaches to solving the problem of a reasonable calculation of the required bandwidth of the access node of the information and telecommunications network of the tactical control link. The significance and value of this study lies in the fact that in the conditions of continuous improvement of the forms and methods of warfare, high dynamism of changes in the states of information and telecommunication systems of the tactical control level, the correct choice of the apparatus for assessing the decisions made should play a decisive role in shortening the deployment planning cycle and sustainable functioning of the system management.
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Akosen, Lawrence, Nasir Koranteng Asiedu, and De-Graft Johnson Dei. "Knowledge Management Strategies In The Telecommunication Industry in Ghana." Journal of Business and Management Review 3, no. 8 (August 12, 2022): 515–31. http://dx.doi.org/10.47153/jbmr38.3832022.
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Knowledge management techniques in Ghana's telecommunications industry have become critical in the previous few years. It has acted as a catalyst in altering telecoms' competitive advantage as the major industry in African countries' development agendas. The study adopted the systematic review approach in evaluating literature and discussing and presenting findings. The findings revealed that leadership directions are vital to the knowledge management strategic approach in the telecommunication industry in Ghana. Furthermore, the creation of the Chief Knowledge Officer (CKO) in the industry has promoted the establishment and set of knowledge management priorities for competitive advantage. The study suggests that knowledge management strategies have global appeal influencing the local drive for success and so should be given the needed attention by industry players.
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Zimina, Anna I., and Serhii O. Riabkov. "Introducing the Telecommunication Technologies in the Process of Providing Medical Care." Business Inform 2, no. 541 (2023): 154–67. http://dx.doi.org/10.32983/2222-4459-2023-2-154-167.
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The article explores the theoretical and applied aspects of providing medical services by means of telecommunication technologies. The state of development and application of telecommunication technologies in the market of medical services over the world and in Ukraine is described. The methods of telecommunications, which are used in the modern system of medical care, are systematized. The key levers of influence on the effectiveness of medical care of the population through the introduction of telemedicine technologies are defined. The principles and directions of interaction of counterparties through the procedure for the provision of medical services are identified. The factors of influence and indicators that ensure the effectiveness of the provision of medical services are studied. The levels of management in the provision of medical care through telecommunication technologies are outlined. The main forms of regulation of the process of primary health care in Ukraine are characterized. The essence of the key forms of interaction of doctor – patient on the basis of telemedicine is defined. The structure of telemedicine methods that will provide an integrated approach to improving the level of medical care in the regions of Ukraine is specified. The introduction of telecommunication methods into the management system of medical institutions is proposed. Approaches and means of using telemedicine tools are summarized, taking into account the current state of development of the social sphere in Ukraine. The conditions for further integration of telecommunication technologies into the process of medical care of the population are substantiated.
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Sharma, Umesh, Stewart Lawrence, and Carolyn Fowler. "New public management and accounting in a Fiji telecommunications company." Accounting History 17, no. 3-4 (August 2012): 331–49. http://dx.doi.org/10.1177/1032373212443534.
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The aim of this article is to investigate tension between the implementation of new public management and associated accounting technologies in the Fiji telecommunication sector and the indigenous Fijian culture and political structure. In doing so, the article contrasts the economic-based reforms of the telecommunications sector (from 1990), with the traditional social relations that were exercised post-independence (1970 onwards). This research aim is achieved by focusing on archival documents and interviews with those involved in Fiji telecommunications. We illustrate how the use of new public management concepts replaced traditional social relations with the disciplinary technologies of modern capitalism but were also altered as a result of these social relations. In the Fiji Telecommunications company, the cultural conflicts and political influences led to the new public management process being resisted and modified to reduce the tension between economic and social relations.
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Razumov, Mikhail, Aleksei Shevtsov, and Nadezhda Bykovskaya. "Strategic enterprise management and methodological approaches for the telecommunications industry." E3S Web of Conferences 402 (2023): 13001. http://dx.doi.org/10.1051/e3sconf/202340213001.
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Formulation of the Problem. The major problem of any telecommunications company is building and implementing a development strategy. It features adapting strategic analysis tools and implementing strategic management in an IT company. The proposal efficiency is determined by the economic effect of implementing an adaptive development strategy, which allows reducing depreciation costs. Goal. Developing a methodological approach to the concept of strategic management of a telecommunications industry enterprise exemplified by PJSC Megafon, highly efficient when introduced in the workflow, and proposing an action plan for implementing this strategy. Results. The key aspects of developing Russian telecommunications companies, affecting the specifics of their development strategies have been identified, external and internal factors significantly affecting the telecommunication company development efficiency have been identified, and the methodological approach to developing a development strategy has been improved through multiple factor analysis.
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K Rakesh, Shanu, Bharat Choudhary, and Rachna Sandhu. "Cooperative Problem Solving in Telecommunication Network." INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY 4, no. 3 (July 24, 2013): 388–92. http://dx.doi.org/10.24297/ijmit.v4i3.4548.
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Swarm intelligence, as demonstrated by natural biological swarms, has numerous powerful properties desirable in many engineering systems, such as telecommunication. Communication network management is becoming increasingly difficult due to the increasing size, rapidly changing topology, and complexity of communication networks. This paper describes how biologically-inspired agents can be used to solve control problems in telecommunications. These agents, inspired by the foraging behaviour of ants, exhibit the desirable characteristics of simplicity of action and interaction. The colle ction of agents, or swarm system, deals only with local knowledge and exhibits a form of distributed control with agent communication effected through the environment. In this paper we explore the application of ant-like agents to the problem of routing in telecommunication networks.
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Urachmansyah, Taufik, Noer Azam Achsani, and Trias Andati. "Working Capital Management and Performance of Telecommunication Companies in ASEAN-4: The Role of Financial Development." International Journal of Professional Business Review 8, no. 8 (August 17, 2023): e02843. http://dx.doi.org/10.26668/businessreview/2023.v8i8.2843.
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Purpose: The research is designed to comprehensively analyze the influence of internal factors (working capital) and external (financial development) on the probability of telecommunication companies in ASEAN-4. Theoretical framework: Managing Working capital is concerns about efficiency and proportion of investment in current assets and short-term financing to see the level of profitability and risk of the company that is a trade-off. Design/Methodology/Approach: This study uses panel data regression analysis using secondary data from annual financial statements of telecommunications companies in ASEAN-4 from 2012-2021. Findings: Net Trade Cycle (NTC) positively affects long-term profitability (Tobin's Q), Average Payable Period to Sales (APPS) and Working Capital Financial Policy (WCFP) affect short-term profitability (ROA) and long-term profitability (Tobin's Q). Financial Development (FD) moderates the relationship of managing working capital (management and policy) to short-term performance (ROA) and long-term performance (Tobin'sQ). Research, practical & social implications: Management and investors of telecommunication companies in ASEAN-4 need to consider internal factors such as working capital management and external factors such as financial development to improve company performance. Originality/Value: This study is the first to analyze the influence of Financial Development in managing working capital for telecommunication companies in ASEAN-4.
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Franchuk, Olena, Mariana Petrova, and Galina Tolkachova. "Elements of control of competitiveness of telecommunication companies." Economics, ecology, socium 2, no. 4 (December 31, 2018): 22–30. http://dx.doi.org/10.31520/2616-7107/2018.2.4-3.
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Introduction. The importance of telecommunications in the socio-economic sphere is growing, providing support for the development of the national economy, since the priority development of telecommunications, compared with the overall pace of economic development, significantly increases the competitiveness of the Ukrainian economy. Therefore, the management of telecommunications companies is defined as one of the priority areas of government in the face of growing competition, which makes the problem of increasing the competitiveness of telecommunications services and the telecommunications operator as a whole urgent.
Aim and tasks. The aim of the article is to study the methodological issues of substantiating the elements of enterprise competitiveness in the telecommunications services market, as well as studying the gradation of the level of competitiveness and recommendations for their use in managing the competitiveness of an enterprise.
Results. The scientific and theoretical approaches to the essence of the concept of «competitiveness» are considered. The study made it possible to form its own scientific vision of the economic category “competitiveness of telecommunication companies”. It is noted that modern global trends in the development of the telecommunications market affect its new type in the conditions of the formation of the information society. The main forms of competition in the telecommunications services market are considered. The features of modern telecommunications are highlighted. Disclosed policy in the space of competition regulation in the market of telecommunication services.
Conclusions. Identified and analyzed the basics of managing the competitiveness of telecommunications companies operating in a competitive environment, which is characterized by constant technological innovation.. The main elements of the process of managing the competitiveness of telecommunications companies are substantiated as components of the internal and external environment that determine or can determine the future performance of the company in the international and domestic markets, which will help create the conditions for the implementation of a highly developed information and telecommunications infrastructure to provide telecommunications services to all segments of the population.
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Aisyah, Nur, Christian Wiradendi Wolor, and Osly Usman. "The Effect of Job Satisfaction and Work-Life Balance on Employee Performance with Organizational Commitment as Mediating Variable." Oblik i finansi, no. 3(93) (2021): 97–106. http://dx.doi.org/10.33146/2307-9878-2021-3(93)-97-106.
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Human capital is a key factor in achieving high performance by a company. However, employees who are dissatisfied with their work have low productivity, which has a negative impact on the company's performance. Therefore, it is important for company management to identify and evaluate the factors that have a significant impact on the employee performance in modern conditions. The purpose of this study is to examine the effect of job satisfaction and work-life balance on employee performance and organizational commitment as mediating variable. The object of this study is group customer operations in telecommunication companies. Data was collected using the online questionnaire on Microsoft 365. This sampling technique uses a non-probability sampling technique with purposive sampling method where six divisions of customer operations groups in a telecommunications company used as respondents can return 195 questionnaires. The sample consisted of males 116 (59.5%) and 79 females (40.5%). In this study the authors use the data analysis method using SEM (Structural Equation Model) with calculation tools. The study results show that job satisfaction and organizational commitment are the main factors that can improve employee performance and employee resilience. At the same time, work-life balance does not affect the employee performance in the studied telecommunication companies. Job satisfaction and organizational commitment in group customer operation in telecommunication must be further improved so that management gets more productive and effective human resources in increasing the company's target to become a superior company in the telecommunications industry.
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Kazmina, I. V. "The main trends in the development of information and telecommunication technologies when creating high-tech products." Proceedings of the Voronezh State University of Engineering Technologies 81, no. 4 (February 11, 2020): 291–97. http://dx.doi.org/10.20914/2310-1202-2019-4-291-297.
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The features of the application of information and telecommunication technologies in high-tech enterprises are examined in order to increase the efficiency of production activities. It is determined that the basis of telecommunication technologies is the procedure for information exchange and data transfer. Telecommunication technologies provide remote transmission of all forms of information, including data, voice, video, between computers via various types of communication lines. Analysis of the results of the classification of information technologies and areas for improving information support in the production of high-tech products allowed us to identify trends in the development of modern information technologies. These trends are due to the dynamics of the development of industrial enterprises and the external environment, which leads to functional changes in the management system of a high-tech enterprise and provides significant economic growth in developed countries. The main promising means for data transmission are the Internet, wireless mobile radio networks, laser and fiber-optic communication lines. The most important task of telecommunication technologies in the field of economics is electronic exchange. This indicates the importance of the telecommunications aspect in the functioning of the information system. Telecommunication technologies that provide data transfer, make it possible to implement a continuous exchange of information through global networks. Modern telecommunication technologies are widely used in creating network options for information technology. It was determined that a significant achievement of telecommunication technologies was the possibility of real-time control of financial, banking, trading and other operations regardless of the territorial location of their participants. Telecommunication technologies are becoming the elements that informally unite the vast territory of Russia.
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Samuel, Olanrewaju Modupe. "An Investigation into Project Management Best Practices in Nigeria’s Telecommunication Industry." TEXILA INTERNATIONAL JOURNAL OF ACADEMIC RESEARCH 9, no. 2 (April 30, 2022): 82–88. http://dx.doi.org/10.21522/tijar.2014.09.02.art007.
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The purpose of the study was to investigate project management best practices in Nigeria’s telecommunication industry. Data was collected across 379 telecommunication firms and analyzed using the descriptive method. The study found that telecommunication firms in Nigeria adopt the best project management practices. Best project management practices are widespread in the telecommunication industry in Nigeria. The project management practices adopted by telecommunication firms include holding initial meetings of all the project stakeholders, the development of project scope management, keeping all related parties updated throughout the project’s lifecycle, the creating of resource plan, the creation of a response risk team, transparency in the implementation of projects, setting realistic project milestone and review of project performance.
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Guseva, Olga Yu, and Alina A. Zakharzhevska. "Diagnostics of the Development of Risk Management of Telecommunications Enterprises." Business Inform 1, no. 540 (2023): 196–202. http://dx.doi.org/10.32983/2222-4459-2023-1-196-202.
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The article provides an in-depth diagnosis of the development of risk management of telecommunications enterprises, taking into account the existing level of organization of risk management and the level of the enterprises’ economic stability in the context of digitalization of business processes. Thus, the imperatives for diagnosing the efficiency of risk management development are substantiated; a typology of clusters of telecommunication enterprises has been formed to determine the level of development of risk management; a system of indicators for assessing the level of organization of risk management of telecommunication enterprises and for determining the level of economic stability of the enterprise, taking into account risk factors, is proposed. Based on the proposed scientific-methodological approach, the coefficients of efficiency of risk management development are calculated and the level of efficiency is determined. It is found that the leading telecommunication enterprises of Ukraine, namely, PJSC «Kyivstar», PJSC «VF Ukraine», LLC «lifesell» and PJSC «Ukrtelecom» have a fairly high (above average or average) level of risk management development. The highest level of risk management development and the least «radical» focus of changes in risk management strategy is provided by Kyivstar PJSC. This enterprise has a progressive level of organization of risk management and the highest level of economic stability among the studied enterprises. PJSC «VF Ukraine» (2nd place after PJSC «Kyivstar») and LLC «lifesell» (respectively – 3rd place) have a sufficiently high (on the scale of «above average») level of risk management development. It is determined that at the present stage these enterprises have a standard, with elements of progressive, level of development of risk management and are sufficiently prepared for the use of innovative risk reduction mechanisms.
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Kadiri, Saidu Shaibu. "Assessing the Effects of Consumer Sales Promotion and Consumer Buying Behaviour in the Telecommunication Industry of Nigeria." British Journal of Marketing Studies 12, no. 1 (January 15, 2024): 28–45. http://dx.doi.org/10.37745/bjms.2013/vol12n12845.
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The study aims to investigate the effects of consumer sales promotion on consumer buying behaviour in the Nigerian telecommunication industry. 280 customers of the major telecommunication firms in Lagos were conveniently selected to administer questionnaire on. The SPSS version 23 was employed for data analysis. The study’s findings revealed among other things that management commitment, heightened competition, rising advertising cost and the desire to increase sales volumes were the reason why telecommunications firms in Nigeria adopt consumer sales promotion. Additionally, it was also revealed that pilfering of premiums, difficulty in raising the prices of product/service once they were discounted, a great deal of experience is required to execute consumer sales promotion are the challenges found to be associated with the use of consumer sales promotion in the telecommunication industry in Nigeria. Notwithstanding these challenges, majority of these methods were found to impact consumer buying behaviour significantly. On the basis of the findings, the study, recommends that telecommunication firms should focus on using the consumer sales promotion methods such as buy-one-get-one-free and price discount as an effective marketing strategy to topple the competition and to increase sales. However, since management’s commitment is vital in making the consumer sales promotion successful, the firms should get management committed to the marketing strategy. Given that the cost of advertising is on the rise, the strategy can save the firms some money. Also, since the use of consumer sales promotion is associated with some intricate challenges, the telecommunication managers should tread cautiously when considering the strategy. Management should consider people with expertise or well-vexed individuals to execute this strategy to reduce pilfering of premiums, mal-redemption and to be able to adjust price once the promotion is over
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Rukumba, Steven, Prof Mike A. Iravo, and Dr Assumptah Kagiri (PhD). "INFLUENCE OF PERFORMANCE MANAGEMENT ON THE PERFORMANCE OF TELECOMMUNICATION INDUSTRY IN KENYA." Human Resource and Leadership Journal 4, no. 1 (March 27, 2019): 1. http://dx.doi.org/10.47941/hrlj.281.
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Purpose: The purpose of this study was to establish the influence of performance management on performance of telecommunication industry in KenyaMethodology: This study adopted both descriptive and correlational research designs. The study population was 300 senior management employees in all the four telecommunication firms in Kenya, which include, Safaricom, Airtel, Telkom and Equitel. The study used proportional sampling in selecting the managers from the four telecommunication firms. A sample size of 150 was arrived at using Fisher formula. Primary data was collected using structured questionnaires. Simple and multiple regression models were used to analyze the data using statistical package for the social sciences (SPSS version 20). Descriptive and inferential analysis was used to analyze the data.Results: Correlation analysis showed that performance management and the performance of telecommunication industry are positively and significantly associated. Further, regression analysis indicated that performance management has a positive and significant effect on performance of telecommunication industry in Kenya. The hypothesis results indicated that there is a significant relationship between performance management and the performance of telecommunication industry in Kenya.Recommendations: Based on the findings, the study recommended the need for telecommunication firms to strengthen their performance management aspects. These are: enhance employee rating, setting standards for employees, fostering teamwork among personnel, encouraging communication between employees and management and effective planning in the organization. The strengthening of these aspects will result to improved performance in the telecommunication industry.
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Pokhrel, Rajendra Kumar. "Economics of Nepalese Telecom Industry." Tribhuvan University Journal 37, no. 1 (September 20, 2022): 70–85. http://dx.doi.org/10.3126/tuj.v37i1.48216.
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This paper aims to investigate the economics of Nepalese telecom industry with special reference to Nepal Telecom. The study is undertaken with the objectives to analyze Nepal Telecom as the market leader, drive an aggressive pricing model and to explore reliable telecommunication service in Nepal and become the lowest cost provider. Telecommunication at present, is the transmission of information, voice or data per time and space through electronic device. Efficiency gains and cheaper phone calls are possible from telecommunications aggressive pricing and effective customer care. The telecommunications revolution has arrived to 21st century wireless communication with fiber to the home (FTTH), 4G and 5G. The overall telecommunication market is huge. Majority of market share is needed to become a market leader. Telecom management need to formulate effective plan to achieve the target within the period of five years. Fiber to the home (FTTH) service, which includes three in one as voice, internet and IPTV has been expanded within 62 districts. Nepal Telecom has been able to expand 4G network in all 77 districts of the country with the wide coverage of 654 local bodies and 85% of the total population. FTTH is an important project as it supports the fifth-generation mobile internet (5G) which is coming to Nepal in the near future.
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Korzachenko, Olga, and Vadim Getman. "Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation." Scientific Journal of Riga Technical University. Computer Sciences 42, no. 1 (January 1, 2010): 45–50. http://dx.doi.org/10.2478/v10143-010-0040-8.
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Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation For now, in front of telecommunication branch enterprises of Ukraine, there is a problem of activity improvement with the purpose of granting high-quality services and maintenance of competitive position, both on internal, and on a foreign market. To solve this problem, telecommunication companies appropriate to use the mechanisms of business-oriented process management and improvement of end-to-end business-processes. The purpose of this article is a choice of effective business-process model that will allow telecommunications companies to provide modern, high quality and cost competitive services. During research, conditions of the telecommunication branch enterprises of Ukraine were investigated and key problems of their activity were revealed. Existing business-process models have been considered and analyzed and the optimal model was chosen, according to the put criteria. By results of the analysis a conclusion was drawn, that to the enterprises for business-process modeling is expedient for using eTOM - high-level system business-oriented model aimed for providing of any technological services, including IT. As advantages from introduction eTOM at the Ukrainian enterprises were analyzed.
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Shaislamova, Muazzamkhon. "ORGANIZATION OF INNOVATIVE ACTIVITIES IN TELECOMMUNICATION ENTERPRISES." INNOVATIONS IN ECONOMY 4, no. 9 (September 30, 2021): 19–28. http://dx.doi.org/10.26739/2181-9491-2021-9-3.
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In this paper, the role of Information Technology in the national economy of telecommunication Enterprises is described as a result of the rapid penetration of information technologies into all spheres of economic activity in the conditions of the pandemic observed in theworld, the increase in the demand for the online sale of services and tokens.Scientific novelty of the study:innovation is based on the purposefulness of the development and implementation of management decisions aimed at improving efficiency and stability of the enterprise.Keywords: innovation, samaradorlik, telecommunications, installation, competitive, infrastructure.
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Koudouridis, Georgios P., Serveh Shalmashi, and Reza Moosavi. "An Evaluation Survey of Knowledge-Based Approaches in Telecommunication Applications." Telecom 5, no. 1 (January 26, 2024): 98–121. http://dx.doi.org/10.3390/telecom5010006.
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The purpose of this survey study is to shed light on the importance of knowledge usage and knowledge-driven applications in telecommunication systems and businesses. To this end, we first define a classification of the different knowledge-based approaches in terms of knowledge representations and reasoning formalisms. Further, we define a set of qualitative criteria and evaluate the different categories for their suitability and usefulness in telecommunications. From the evaluation results, we could conclude that different use cases are better served by different knowledge-based approaches. Further, we elaborate and showcase our findings on three different knowledge-based approaches and their applicability to three operational aspects of telecommunication networks. More specifically, we study the utilization of large language models in network operation and management, the automation of the network based on knowledge-graphs and intent-based networking, and the optimization of the network based on machine learning-based distributed intelligence. The article concludes with challenges, limitations, and future steps toward knowledge-driven telecommunications.
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Ilic, Biljana Stojan, and Safwan A. Salaimeh. "Management of Telecommunication Operator Services in Serbia – Case Study Eastern Serbia." WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS 19 (March 29, 2022): 977–84. http://dx.doi.org/10.37394/23207.2022.19.85.
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The development of telecommunication technology in the last three or more decades has created the conditions for high quality and high speed data transmission between physically separated devices (central computers, terminals, mobile devices). Telecommunication can be defined as the electronic connection of physically (geographically) remote computers, and the telecommunication system as a component of compatible telecommunication devices connecting physically separated devices that can transmit text, image, audio and video information. The paper focuses on the choice of telecommunication providers in Serbia. It examines the attitudes of service users and what influences their choice of a particular mobile network. Consumer attitudes can influence the improvement of service management of mobile operators in Serbia. The paper represents a modest contribution to the use of telecommunication technologies to improve the existing offer on the market of mobile operators in Serbia and especially in the eastern region of the country. The city of Zajecar, the largest city in the eastern region of Serbia, is included in the study as a representative example.
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Kobylko, Alexander. "Telecommunication ecosystems: Special features of management and interaction." Upravlenets 11, no. 1 (March 4, 2020): 15–23. http://dx.doi.org/10.29141/2218-5003-2020-11-1-2.
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The article explores the current situation in the telecommunications industry. The current analysis is based on the dual nature of the telecom operator, which can be regarded as an independent ecosystem company and as an infrastructure basis for implementing the model by companies engaged in other areas of the economy. Diversification of services leads to the formation of ecosystems of hightech companies. The methodological framework of the study includes theoretical principles of the ecosystem approach and the theory of management of complex systems. The research methods are deduction, comparison and classification. In the course of the analysis of the telecommunications market, we find that an ecosystem is a complex socio-economic whole consisting of sets of harmoniously functioning blocks. Each ecosystem forms its own industry distinguished from every other. The ecosystem emerges on the basis of the technological platform created by the company. The ecosystem is not built around the company as a legal entity, but precisely around its brand. In order to win the telecom operator’s communication channels, ecosystems interact and unify through partnership or parasitic integration. These integration processes may indirectly indicate that a non-telecommunication company applies the ecosystem concept. The interpenetration of two or more ecosystems can lead to their merger in the future. These particularities show that it is impossible to categorize ecosystem as an unambiguously micro- or mesoeconomic component. Ecosystem management should be based not on the traditional principles of company management, but on a combination of management projects, which are unique, rather than routine, solutions in the form of regulation and assistance in attaining the set goals. The obtained results are of theoretical importance for performing further studies on ecosystem formations in today’s economy. In practical terms, the research results can be useful for the management of companies belonging to various ecosystems to justify the formats of effective business models and development strategies
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AKPAN, EKOM ETIM, Anthony Aniagbaoso Igwe, Waribugo Sylva, and Ben Etim Udoh. "Service System Innovation and Competitiveness In an Emerging Market: The Moderating Role of Managerial Competencies." Gadjah Mada International Journal of Business 26, no. 1 (January 5, 2024): 83. http://dx.doi.org/10.22146/gamaijb.73482.
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This study empirically examines the correlation between service system innovation and competitiveness in Nigeria, an emerging market, by focusing on the country’s mobile telecommunications sector. The moderating effect of managerial competencies was also tested. Due to the contribution of the telecommunications sector to the economic well-being of Nigeria and the world’s economy at large, the sector witnesses a high level of competition among its players, resulting in unsustainable price wars, negatively impacting the telecommunication firms and their ability to invest in service improvements. Thus, there is a need for a study into the factors affecting competitiveness in the telecommunications sector. A cross sectional survey was used because the study explored the relationships between service system innovation, managerial competencies and competitiveness. The study used a survey instrument, which was sent to 450 respondents using Google Forms, out of which 230 responded. The 230 returned copies represented a 51.1 percent return rate, which satisfied the minimum required return rate for a cross sectional study. The study’s hypotheses were tested using the partial least squares structural equation model (PLS-SEM). The finding revealed that service system innovation (idea development, service development and commercialization) enhances the competitiveness of mobile telecommunication firms. Thus, an increase in idea development, service development and commercialization is essential for a competitive advantage. Also, managerial competencies were found to significantly moderate the relationship between service system innovation and competitiveness. The study provides a new insight into how service system innovation affects the competitiveness of telecommunications companies, particularly in emerging markets, with Nigeria as the focal point. It also shows the role managerial competencies play in the telecommunications sector. This study offers proof of the traits of service system innovation, managerial competencies, and competitiveness in the telecommunications sector. It also developed and tested a scale for measuring these variables, which future studies could adopt.
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Dwianti, Agustina, Sheren Aurelia Limin, Mohammad Ichsan, Diena Dwidienawati, Maharani Syahratu Kertapati, Olinda Calista Yetri, Rafahana Ansiklia Kirana, Adji Pradana, and R. Brahma Aditya. "Project Management Office Manager's Competencies in Telecommunication Industries: A Case Study in Indonesia." WSEAS TRANSACTIONS ON SYSTEMS 22 (May 16, 2023): 437–54. http://dx.doi.org/10.37394/23202.2023.22.46.
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In the telecommunications and Information Technology (IT) sectors, Project Management Office (PMO) practices in Indonesia are seldom applied even though PMO has an essential role for companies as a productivity tool and to overcome existing changes in the business world. This study aimed to validate five PMO framework competencies and whether telecommunication sectors have applied these competencies. This study uses in-depth interviews and structured questionnaires to obtain robust validation data from expert PMO Managers. The data was obtained by interviewing five PMO expert respondents from PMOPI (Project Management Professional Indonesia). The raw data were analyzed using NVivo 12 by four certified expert coders. This study found that almost all PMO competencies were applied in the telecommunications industry, with significant results. This result was validated with an inter-rater percentage of 95.31%, indicating that the analyzed data had high accuracy. The business mainframe was the most utilized competency among the PMOs in the telecommunications industry, with 29.13% of findings. The occurrence percentages of each dimension with technical and professional specialists are as follows: 14.17%, effective intersocial competence is 12.60%, organizational stewardship is 9.45%, the business mainframe is 29.13%, and effective personal competence is 3.15%. This study provides the knowledge and skills required for successful performance to be demonstrated as a competent PMO manager.
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Antonio Martin, Carlos Leon, and Felix Biscarri. "Intelligent Integrated Management for Telecommunication Networks." International Journal of Advancements in Computing Technology 2, no. 2 (June 30, 2010): 158–71. http://dx.doi.org/10.4156/ijact.vol2.issue2.15.
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Carlson, Patricia J., and James C. Wetherbe. "Trends in telecommunication management and configurations." ACM SIGCOMM Computer Communication Review 22, no. 5 (October 2, 1992): 62–73. http://dx.doi.org/10.1145/141809.141815.
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Wade, V., W. Donnelly, K. Riley, S. Roberts, D. Harkness, A. Carr, R. Shomaly, and J. Celestino. "Architecture for integrated telecommunication management platforms." Electronics & Communications Engineering Journal 5, no. 2 (1993): 113. http://dx.doi.org/10.1049/ecej:19930020.
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Cselényi, I., R. Szabó, I. Szabó, A. Latour-Henner, and N. Björkman. "Experimental platform for telecommunication resource management." Computer Communications 21, no. 17 (November 1998): 1624–40. http://dx.doi.org/10.1016/s0140-3664(98)00227-8.
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Wang, Haibo, Bahram Alidaee, Wei Wang, and Wei Ning. "Critical Infrastructure Management for Telecommunication Networks." International Journal of Knowledge and Systems Science 5, no. 1 (January 2014): 1–13. http://dx.doi.org/10.4018/ijkss.2014010101.
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Telecommunication network infrastructures both stationary and ad hoc, play an important role in maintaining the stability of society worldwide. The protection of these critical infrastructures and their supporting structures become highly challenged due to its complexity. The understanding of interdependency of these infrastructures is the essential step to protect these infrastructures from destruction and attacks. This paper presents a critical infrastructure detection model to discover the interdependency based on the theories from social networks and new telecommunication pathways while this study transforms social theory into computational constructions. The procedure and solution of protecting critical infrastructures are discussed and computational results from the proposed model are presented.
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Dasanayaka, S. W. S. B., Omar Al Serhan, Mina Glambosky, and Kimberly Gleason. "The business-to-business relationship: examining Sri Lankan telecommunication operators and vendors." Journal of Business & Industrial Marketing 35, no. 6 (February 21, 2020): 1069–87. http://dx.doi.org/10.1108/jbim-06-2019-0303.
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Purpose This study aims to identify and analyze factors affecting the business-to-business (B2B) relationship between Sri Lankan telecommunication operators and vendors. The authors conduct a survey and develop models to explain relationship strength and satisfaction. The authors find that telecommunication operators and vendors value trust, commitment, adaptation and communication. Operator satisfaction varies by perception of product quality, service support, delivery performance, supplier know-how and value for money. The vendor’s relationship strength is impacted by trust and commitment; vendor satisfaction is affected by economic factors and referencing. The authors suggest formulating management strategies using these results to strengthen business relationships. Design/methodology/approach The authors develop two conceptual models to analyze the supplier and customer perspectives. This study’s drafted models were drawn from established models and were presented to experts in the industry, both telecommunication operators and vendors. Models were modified based on experts’ feedback, and hypotheses were developed from the conceptual models, developed separately for the two perspectives. Data collection was done via questionnaires; 150 questionnaires were sent via email to identified telecommunication operators and 100 questionnaires were sent via email to identified telecommunication vendors, with follow-up emails and telephone calls to improve response rates. Findings This study’s findings show that employees in the telecommunication industry recognize the importance of B2B relationships. Employees of both telecommunication operators and vendors agree that stronger relationships are advantageous. The correlation and regression analysis results identify factors that affect the B2B relationship. The following factors impact the strength of B2B relationships irrespective of view point: trust, commitment and satisfaction. The following factors were found to significantly affect the strength of B2B relationships between telecommunication operators and vendors from the operator perspective: adaptation and communication. Practical implications To enhance relationship strength, the management of operator organizations should take action to improve trust, commitment and satisfaction. Demonstrating honesty and integrity when dealing with vendors and exhibiting concern for the other party’s interests can help establish trust or enhance trust in existing relationships. Displaying commitment toward the vendor will also facilitate stronger relationships. Reasonable profits for both parties and sizeable business volume will also help satisfy vendors, increasing relationship strength. Positive referencing of the vendor in industrial and public forums will improve vendor satisfaction, enhancing relationship strength. Reputational capital can be built and maintained for both operators and vendors by keeping promises and defending the other party to outsiders. For managers of telecommunications operators and vendors in other emerging markets, this study’s results are important and can inform internal business practices to support trust, commitment and satisfaction. Originality/value This study contributes to the existing literature in two ways, a focus on the telecommunication industry and a previously unexplored emerging market, Sri Lanka. In addition, this study includes an analysis of the relationship from both the operator and vendor perspectives.
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Tas, Aysegul, Elif Akagün Ergin, Feride Bahar Kurtulmuşoğlu, and Omer Faruk Sahin. "Tackling service quality in the telecommunication B2B market." Journal of Business & Industrial Marketing 34, no. 7 (August 5, 2019): 1580–91. http://dx.doi.org/10.1108/jbim-05-2018-0160.
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Purpose This study will attempt to focus on how vendors serve operators, as operator service quality starts with vendor’s technology infrastructure and service quality. The purpose of this study is to exhibit the most important vendor service quality items and dimensions for the operators in the telecommunications industry. Design/methodology/approach A total of 268 employees from various age groups, cities, job levels and departments participated in the survey. Findings Expected service quality results indicated that operators need high service quality. When telecommunication needs of subscribers are taken into account, it is normal for operators to expect high service quality from vendors. Results also reveal that being dependable and providing continuous support are critical for the telecommunications industry. Perceived service quality results demonstrate that customer expectations failed to be satisfied. In this study conducted in the telecommunications market, the expectations of operator employees regarding vendors is shaped under two dimensions. These dimensions are employee and service center features and provider timeliness and accuracy. When Topsis method was used to determine the most important vendor characteristics, timeliness and trust were identified as the top two criteria. Originality/value To the best of the authors’ knowledge, this study is the first to put forth the most important vendor service quality items and dimensions for the operators in the telecommunications industry.
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Moorhead, Simon. "Revisiting the 1965 Centenary of the International Telecommunication Union." Journal of Telecommunications and the Digital Economy 11, no. 1 (March 31, 2023): 136–41. http://dx.doi.org/10.18080/jtde.v11n1.719.
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The Journal republishes an historic paper from 1965 by Richard (Dick) Butler, later to become Secretary General (1983–1989) of the International Telecommunication Union, on the ITU and its influence on telecommunications standardisation in Australia during in its first century (1865–1965).
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Hamza, Dr Tahani Elrasheed Ahmed, and Dr Abubaker Amer Mohamed Logma. "The impact of knowledge management as moderator between competitive orientation and management performance Applied study on telecommunications companies in Sudanese." Journal of Social Studies 29, no. 4 (December 31, 2023): 30–61. http://dx.doi.org/10.20428/jss.v29i4.2238.
Full textAbstract:
The impact of knowledge management as moderator between competitive orientation and management performance in Sudanese telecommunication companies. The problem of the study was represented in answering the main question, what is the impact of knowledge management as moderator between competitive orientation and management performance of the Sudanese telecommunication companies. The study aimed to measure impact of competitive orientation on the administrative performance of the telecommunication companies. The study depended on the analytical descriptive method as an optimal method. Results of the study manifested there is a statistically significant relationship between competitive orientation and administrative performance and knowledge management and administrative performance. The study recommended the following: great importance must be given to telecommunication companies as a source of competitive advantage compared to other companies, keeping pace with successive development in knowledge management and technology and linking the company’s employees with modern and enabling them to harness it in enhancing the efficiency of the company’s performance.
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Moorhead, Simon. "Seas No Longer Divide." Journal of Telecommunications and the Digital Economy 9, no. 1 (March 18, 2021): 50–72. http://dx.doi.org/10.18080/jtde.v9n1.396.
Full textAbstract:
A three-part historic paper by Alan Tulip in the Telecommunication Journal of Australia in 1988 describes the political campaign for the connection of Tasmania to the Australian mainland telecommunications network after World War I, not completed until 1936.
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Mahoro, Jean Claude Geofrey, and Agus Pramono. "REGULATION OF RADIO FREQUENCY SPECTRUM AND ITS IMPLEMENTATION CHALLENGES IN THE PERSPECTIVE OF INTERNATIONAL LAW." Diponegoro Law Review 4, no. 1 (April 30, 2019): 21. http://dx.doi.org/10.14710/dilrev.4.1.2019.21-33.
Full textAbstract:
The radio frequency spectrum is a limited natural resource, which is very important and strategic in the operation of telecommunications. Considering that it is a limited natural resource, its management is regulated internationally by the International Telecommunication Union (ITU), in which details are set out in the radio regulations (RR) as an integral part of the ITU Convention. The study is based on applicable legal regulations and is supported by literature studies. The results of the study indicate that the regulation of the radio frequency spectrum is based on radio regulations, international agreements within the ITU through the World Radio communication Conference forum. The implications of regulating the use of the radio frequency spectrum always take into account the general public needs for the dynamics of the progress in telecommunications technology, of which implementation of its utilisation rests in the principle of fairness and equity between regions, and efficiency. Therefore, all policies made are directed at creating a market balance, ensuring fair competition between telecommunication operators as a potential to prevent market dominance, as well as protecting consumers.