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Kwaji, Sini Fave, and Ishaya John Dabari. "Examining Information Disclosure on Regulatory Compliance of Telecommunication Companies in Nigeria." Indian-Pacific Journal of Accounting and Finance 1, no. 2 (April 1, 2017): 29–37. http://dx.doi.org/10.52962/ipjaf.2017.1.2.12.
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This study examined the impact of information disclosure on regulatory compliance of telecommunication companies in Nigeria. The study adopted ex-post facto research design which relied on secondary data collected from the financial statements of three (3) telecommunication companies out of the eight (8) telecommunication companies for the period of 2004 to 2015. The multiple regression statistics were used to analyse the data. The results indicated that computed compliance index of telecommunication companies was partially complied (av. 75.6%) with the requirements of regulatory agencies. Furthermore, the findings revealed that mandatory information disclosure (MID) has a significant impact at 10%, this shows weak compliance by the telecommunication companies, while voluntary information disclosure (VID) has a significant impact at 5%. This means that there is partial compliance by the telecommunication companies. Thus, this study made a clarion call for the enforcement of full compliance by all the telecommunication companies operating in Nigeria. It is, therefore, recommended that National Communication Commission (NCC) should monitor the compliance with the requirements of information disclosure and pursue its objective to achieve best corporate governance practices in Nigerian telecommunication companies.
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Akinde, John Abiodun, and Elijah Oludayo. "MONETARY POLICY AND TELECOMMUNICATION OUTPUT IN NIGERIA." J-MACC : Journal of Management and Accounting 3, no. 2 (October 30, 2020): 62–73. http://dx.doi.org/10.52166/j-macc.v3i2.2070.
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Different policies impact on the growth of the telecommunication sector in Nigeria. One of these policies which influence the expansion or contraction of the telecommunication output is monetary policy. To this end, this research examined the effect of monetary policy on telecommunication output in Nigeria. For the purpose of analysis, time series secondary data were sourced from Central Bank of Nigeria (CBN) statistical bulletin covering the periods1986 to 2018. Autoregressive Distributed Lag (ARDL) technique was employed after examining the stationarity of the data series using Augmented Dickey-Fuller technique. The bound co-integration test revealed that there is long run equilibrium between the monetary policy variables employed and telecommunication output. The ARDL result revealed that money supply had significant and positive effect on telecommunication output in the short and long run; liquidity ratio produced an insignificant and negative relationship with telecommunication output in the short run and insignificant positive effect in the long run; exchange rate had insignificant negative effect in the short run and a significant positive effect on telecommunication output in the long run; consumer price index had significant negative influence on telecommunication outputboth in the short run and long run. The study concluded that monetary policy stimulates telecommunication output in Nigeria. Thus, it was recommended that the monetary authority should pursue an expansionary monetary policy to sustain the positive influence of money supply on telecommunication output in Nigeria while rolling out policy to reduce the liquidity ratio of banks in the short run but increase it in the long run so that the long term favourable effect of liquidity ratio can be felt on telecommunication output.
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Agbeboaye, C., F. O. Akpojedje, and B. I. Ogbe. "Effects of Erratic and Epileptic Electric Power Supply in Nigerian Telecommunication Industry: Causes and Solutions." Journal of Advances in Science and Engineering 2, no. 2 (December 2, 2019): 29–35. http://dx.doi.org/10.37121/jase.v2i2.61.
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The issue of erratic and epileptic power supply in Nigeria Electricity Company is as old as the country itself. This is not unconnected to some factors such as: inadequate power generated in the national grid, electric power losses in the distribution network, government instability and unstable power reform policies, to mention but a few. The effects of erratic and epileptic power supply have been a major challenge to every sector in Nigeria especially the telecommunication industry. The telecommunication industry plays a significant role in the growth and development of every nation. Hence, this paper aims at critically investigating the causes and effects of erratic and epileptic electric power supply in Nigerian telecommunication industry. More so, the paper suggested and recommended ways to curb and enhance the current erratic and epileptic power situation in the country in order to boost the productivity of telecommunication industry and other sectors as well.
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Asawo, Soye Peniel, and Benibo Meeting George. "Leaders’ intimidation impression management and subordinates’ affective job commitment in Nigeria." International Journal of Organization Theory & Behavior 21, no. 1 (March 12, 2018): 2–16. http://dx.doi.org/10.1108/ijotb-03-2018-002.
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Purpose The quality of the relationship between leaders and their followers appears to be one of the critical determinants of employees’ commitment at work. For instance, it has been empirically established that the impressions that managers convey of themselves to their subordinates, is a critical factor in the leader-follower relationship. The purpose of this paper is to examine the relationship between leaders’ intimidation impression management (IM) and subordinates’ affective job commitment in the telecommunications industry in Nigeria. Design/methodology/approach The design adopted for this study is the cross-sectional survey design. The questionnaire was utilized to generate data from a sample of 306 employees from the six major telecommunication companies in Nigeria. The Spearman Rank Correlation Coefficient was used as the inferential test statistic for assessing the relationship between leaders’ intimidation IM and subordinates’ affective job commitment. Findings The results showed that leaders’ threat, warning, fear-arousal, and discomfort-arousal all had significant but weak association with subordinates’ affective job commitment. The study thus found that as leaders apply intimidation IM strategies, workers’ sense of emotive attachment to their organization only improves minimally. Research limitations/implications Data were generated from employees, indicating that the outcome is based on their perception which may be skewed. Practical implications The outcome of the study will help managers in the Nigerian telecommunication industry to avoid the pitfalls that are associated with the arbitrary and excessive use of intimidation as an IM tactic. Rather, they would be guided to encourage good quality leader-member-exchange between them and their subordinates in enhancing individual and organizational performance. Originality/value This is the first main work to examine and identify the nature of the predictive effect of leaders’ intimidation IM on subordinates’ affective job commitment in the telecommunications industry in Nigeria.
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YUSUFF, Mulkat Ajibola, and Abimbola Omolade ODUBANJO. "EFFECT OF SOCIAL MEDIA MARKETING AND HUMAN RELATIONS MANAGEMENT ON BRAND LOYALTY IN NIGERIAN TELECOMMUNICATION INDUSTRY." LASU Journal of Employment Relations & Human Resource Management 2, no. 1 (December 1, 2020): 141–57. http://dx.doi.org/10.36108/ljerhrm/0202.02.0101.
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The study investigated the effect of social media marketing and human relations on brand loyalty in Nigeria telecommunication industry. The broad objective of this study was to determine the significant effect of social media marketing and human relations on brand loyalty in Nigeria telecommunication industry. Survey research method was adopted for gathering data for this study. The target population was 814 staff of the federal polytechnic, Ilaro who were representative of customers of telecommunication industry and social media users who followed at least a telecommunication brand on social media platform. Regression method was used to analyze the data. The study revealed that social media marketing practices have significant effect on brand loyalty. This indicates that the types of adverts placed on social media platform, is capable of boosting brand loyalty. Also the study found that social media interaction through their customer service has significant effect on brand loyalty. The study recommended that the Nigerian telecommunication industry should continue to place relevant advert on their social media site so as to get their customers attracted towards their site, hence, leading to brand loyalty of their network.
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Enahoro, Michael A., and David B. Olawade. "GSM and the Nigerian Economy: The Journey from 2004 to 2019." International Journal of Economics and Finance 13, no. 7 (June 12, 2021): 69. http://dx.doi.org/10.5539/ijef.v13n7p69.
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The turn of the 21st century saw Nigeria liberalize its telecommunications sector with the deregulation of the industry, and the introduction of the Global System for Mobile communications (GSM) network platforms in the country. This move had an immediate positive socio-economic impact. Sectors like information technology, banking and finance, online trade, sporting, education, entertainment, security, and healthcare have significantly improved over the years. So far, tens of millions of direct employments have been directly provided via the platform. Furthermore, the country’s GDP attributable to telecommunication has constantly increased since the deregulation of the telecommunication industry. The paradigm shift has since seen the industry grow at a pace faster than most established networks in the world. However, several demerits have also stemmed from this advancement such as cyber-crime, cyber-bullying, blackmailing, and reduced productivity attributed to social media distractions. Even with the apparent progress, it can be concluded that the telecommunication sector is still quite underexploited in Nigeria. The lack of basic infrastructures like constant electricity and accessible road networks across several parts of the country, and the harsh economic policies have severely limited the potential for heightened economic productivity.
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Adebiyi, Sulaimon Olanrewaju, Emmanuel Olateju Oyatoye, and Owolabi Lateef Kuye. "An Analytic Hierarchy Process Analysis: Application to Subscriber Retention Decisions in the Nigerian Mobile Telecommunications." International Journal of Management and Economics 48, no. 1 (December 1, 2015): 63–83. http://dx.doi.org/10.1515/ijme-2015-0035.
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Abstract The introduction of mobile number portability (MNP) in the Nigerian telecommunications industry has brought a new challenge for mobile operators. This study investigates the use of Analytic Hierarchy Process (AHP) in customer retention decisions in the Nigerian telecommunication industry using a cross-sectional survey design. Primary data were obtained through questionnaires administered to 480 mobile telecommunications subscribers in six tertiary institutions located in Lagos State, Nigeria. These educational institutions were chosen using a multistage sampling technique. Of 438 questionnaires received from subscribers, 408 were valid. Based on this sample data an AHP model was built to assess the determinants of customer retention decisions. Next, eigen values, an eigen vector and maximum lambda (λMax) were obtained using the AHP analysis for the matrices. This analysis shows that customers considered call quality as the important in the retention decision. We conclude that AHP is a meaningful tool for determining what motivates retention decisions, that can help network operators formulate effective customer retention strategies.
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Akpoviroro, Kowo Solomon, Akinbola Olufemi Amos, Akinrinola Olalekan Oladipo, and Adegbite Ganiu Adewale. "Product Branding and Consumer Loyalty in Telecommunication Industry." Economics and Culture 17, no. 1 (June 1, 2020): 94–103. http://dx.doi.org/10.2478/jec-2020-0009.
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AbstractResearch Purpose. With fierce competition and saturated marketing in Nigeria, telecom operators must work hard to reduce cost, win new customers, and most importantly, retain the existing ones. The aim of the study was to examine the relationship between product branding and consumer loyalty in the Nigerian telecommunication industry.Design / Methodology / Approach. This research employed survey research design. Primary data was adopted with the aid of a questionnaire administered to the customers of three major telecommunication companies in Nigeria (MTN, AIRTEL and GLOBACOM) residing in Lagos State. The population of the study was 172, the sample size was 120, which were determined using the simple computation method. The study made use of statistical tools that include: analysis of variance (ANOVA), correlation efficient and Statistical Packages for Social Sciences (SPSS) Version 17.0.Findings. The results of this study confirm with the existing literature that product branding as a feature has a significant effect on product. The study found out that there exists a significant relationship between product branding and consumer loyalty in the Nigerian telecommunication industry. Consequently, from the practical perspective, telecommunication firms should expand their network coverage, improve the quality of service and provide better access to other networks within and outside Nigeria.Originality / Value / Practical implications. The study seeks to contribute to existing literature on product branding and customer loyalty. The paper contributes in clarifying that telecom providers in Nigeria must make product branding as a very important aspect of its marketing strategy and it must be given a serious approach, because it goes a long way to determine the success or failure of the product offer to the market, the firm in question and its ability to achieve consumer loyalty
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Emelifeonwu, Jude Chukwuemeka, and Reimara Valk. "Employee voice and silence in multinational corporations in the mobile telecommunications industry in Nigeria." Employee Relations 41, no. 1 (January 7, 2019): 228–52. http://dx.doi.org/10.1108/er-04-2017-0073.
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PurposeThe purpose of this paper is to explore employee voice and silence in the mobile telecommunication industry in Nigeria.Design/methodology/approachAn exploratory qualitative case study methodology was employed in this study. Participant selection was done through a purposeful intensity sampling technique, which resulted in 30 employees from two different multinational organizations and an indigenous organization taking part in in-depth interviews.FindingsFindings show the presence of fear of victimization in the Nigerian workplace embellished by the Sub-Saharan culture and the state of the labor market, which resulted in employee silence. The study revealed that the implementation of culturally adapted employee voice mechanisms within organizations in the mobile telecommunication industry in Nigeria promotes employee voice and organizational performance, whereas a lack thereof results in organizational failure.Research limitations/implicationsA limitation is that the purposive sample of employees from three organizations in the mobile telecommunications industry only permits theoretical and analytic generalization.Practical implicationsA focus on the co-creation of a high-performance work environment and the development of a powerful employee value proposition would foster employee voice.Social implicationsIt will enable multinationals operating in Nigeria understand better how to operate employee voice in order to obtain optimal performance from workers in Sub-Sahara Africa.Originality/valueThis paper contributes to the literature on employee/industrial relations by showing that a high-power-distance national culture and a high unemployment rate affect employee voice and silence, which brings to the fore the importance of adequate employee voice mechanisms through which employees express their voice in order to arrive at beneficial individual and organizational outcomes.
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Bello, Ismail, and Muhammad Fuad Othman. "Multinational corporations and sustainable development goals." International Journal of Educational Management 34, no. 1 (January 6, 2020): 96–110. http://dx.doi.org/10.1108/ijem-03-2019-0103.
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Purpose There are over 263m out-of-school children in the world, and Nigeria is not an exception to the problem facing basic education. Education provides the necessary skills and knowledge needed by people in other to live a better life. The purpose of this paper is to explore the role of multinational corporations (MNC) towards basic education development in Nigeria using Etisalat Telecommunication as a case study. Design/methodology/approach A qualitative method of data collection and analysis was used for the study. Interviews were conducted with 15 participants. NVivo software was utilized in transcription, coding and analysis of data from the interview conducted. Findings Findings from the research revealed that Etisalat has made a significant contribution towards the development of the education sector in Nigeria, particularly basic education. This is evident in “adopt a school” initiative across the country. Etisalat intervention is in line with Sustainable Development Goal 4: quality education, which has led to improved infrastructure, school enrolment and most importantly improved quality of learning. Practical implications This study will help educational institutions, government and international organization explore ways of utilizing private funds to develop basic education, not only in Nigeria but other climes around the world. Originality/value This study adds to the literature on the role of non-state actors, especially MNC, towards developing the education sector in Nigeria. Previous studies have focussed on MNCs in other sectors; the use of Etisalat Telecommunication opens a new frontier in understanding the role of telecommunications MNCs in developing basic education in Nigeria.
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Matthew, Ugochukwu Okwudili, Jazuli S. Kazaure, Ohabuiro John, and Khalid Haruna. "Telecommunication Business Information System and Investment Ecosystem in a Growing Economy." International Journal of Information Communication Technologies and Human Development 13, no. 2 (April 2021): 1–20. http://dx.doi.org/10.4018/ijicthd.2021040101.
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The current research investigated the telecommunication subscriber data in 2020 from the system report of Nigeria Communication Commission (NCC), which revealed that Nigerian monthly subscriptions are progressively increasing per monthly spending, reaching a total of 186 million telecommunication subscribers in January 2020, while in February the number of subscribers hit 187.4 million and 189.3 million in March of the first quarter (Q1) of 2020. In the second quarter (Q2) of April 2020, the number of telecommunication subscribers hit 191 million, while in May 192.3 million subscribers are recorded and 196.4 million subscribers in June 2020. The research further established that Nigerians spend N320 billion in January 2020 on calls and data services and N323.2 billion by February ending. Five structured questions were put forward to guide the outcome of the research findings. The findings of the research suggest that if the government does not regulate the citizens spending on telecommunication essential services, many Nigerians will be forced to spend out of pocket by 2030.
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Bamisaye, Ayodeji, and Caroline Ekejiuba. "Telecommunication Engineering and Entrepreneur Opportunities in Nigeria." Journal of Scientific Research and Reports 11, no. 4 (January 10, 2016): 1–6. http://dx.doi.org/10.9734/jsrr/2016/21506.
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Ekom Etim, Akpan, Ibekwe Uzonna, Worgu Steve C., and Nwangwu Chibuike E. "Social Media Usage and Firm Performance: Reflections from the Nigerian Telecommunication Sector." INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION 4, no. 6 (2018): 7–16. http://dx.doi.org/10.18775/ijmsba.1849-5664-5419.2014.46.1001.
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This study examines the relationship between social media usage and firm performance in the Nigerian telecommunication sector. A sample size of 76 people was determined from a population of 95 employees comprising customer service personnel, supervisors, and managers of four telecommunication outlets operating in Rivers State, Nigeria. The Pearson Product Moment Correlation Coefficient statistical technique was used to analyze data collected with the aid of the Statistical Package for Social Sciences computer software version 22. The study revealed that social media usage has a significant positive correlation with performance measures of profitability and market share. It was recommended that management of these firms need to give adequate attention to their social media platforms and use them extensively in rendering customer service, and for advertisement and promotion of their services which will elevate their performance.
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Ubogu, Andrew. "TELECOMMUNICATIONS AND INTRA‐URBAN TRIP PATTERN IN ZARIA." TRANSPORT 23, no. 2 (June 30, 2008): 161–66. http://dx.doi.org/10.3846/1648-4142.2008.23.161-166.
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The concern over the likely impact of space‐adjusting technologies like telecommunications has attracted considerable attention in most studies. The focus of this paper is to examine how the proliferation of telecommunications affects intra‐urban flow of people in a medium size urban centre. This is with a view to understanding the implications of the use of Information and Communication Technology (ICT) on travel pattern in a sub‐Saharan urban centre like Zaria, Nigeria. In doing this however, attempts were made to answer the following questions: How have telecommunications substituted trip patterns in the study area? Does telecommunication usage eliminate all types of trips and to what extent has it helped to eliminate urban trips? In trying to provide answers to these questions, this study obtained purposive data from 335 telecommunication users that were carefully sampled. The results thereafter established that 76.7 % of the respondents substitute certain trips in the city and that telecommunications do not eliminate the physical movements of the residents surveyed. Furthermore, results also depict that not all trip types in the city are significantly substituted by telecommunications, rather the usage of ICT has tremendously helped to complement intra‐urban trip types in the city. The implications of these findings therefore are that with the improvement and subsequent increases in high tele‐density in the area, least‐cost travel planning will be ultimately achieved.
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Chiluwa, Innocent. "Assessing the Nigerianness of SMS text-messages in English." English Today 24, no. 1 (February 22, 2008): 51–56. http://dx.doi.org/10.1017/s0266078408000102.
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ABSTRACTTo what extent does the distinctiveness of Nigerian English come through in text messages? In the history of the English language certain developments have left significant linguistic marks on the language. As new developments and cultural forms occur, new words and styles of expression evolve with them and spread. This is true of the new linguistic style that is associated with the Global System for Mobile Communications (GSM) revolution in Nigeria since 2001. GSM has brought with it a variety of English that is situationally distinctive and context. GSM came to Nigeria with the licensing of MTN and Econet (now Celtel) in 2001 during the Obasanjo administration, after many years of decaying telecommunication infrastructure. Within a short time after the introduction of mobile telecommunication, almost a million subscribers mainly in the cities made a rush at possessing mobile phones and were willing to pay any tariff. N50 (50 naira) were paid per minute per call as against N15 per text message. This was said to be the highest rate in Africa, causing many subscribers to opt for text-messaging as a cheaper alternative.
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Samuel Sunday, Fasanmi,, and Ogunyemi, A.O. "Relationship between Social Networking Platforms and Performance of Virtual Teams in Nigeria Telecomunnication Industry." International Journal of Psychological Studies 10, no. 1 (January 24, 2018): 30. http://dx.doi.org/10.5539/ijps.v10n1p30.
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The study examined a relationship between social networking platforms and performance of virtual teams in Nigeria telecommunication industries. Opinions of one hundred and eleven virtual team members from three giant telecommunication firms in Enugu and Lagos, Nigeria participated in the study.MTN Nigeria, Globacom Nigeria and Airtel Nigeria were sampled using self-designed questionnaire. Two research hypotheses were tested. It was found out that that there was a significant relationship between types of social networking platforms used (Facebook, Skype, MySpace, Instagram. and Linked) in the workplace on performance of virtual teams {X2 (2) =211.108; p<.05}. Regression results indicated that the overall model fit five predictors (types of organization, team membership, job position, social networking platforms, and sex) was questionable (-2 Log Likelihood = 92.683) but was statistically reliable in distinguishing between virtual team performances X2 (5) = 54.352, p < .05). Useful recommendations that would enhance a synergy between virtual team members and healthy social network platforms were suggested.
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Adebiyi, Sulaimon Olanrewaju, Emmanuel Olateju Oyatoye, and Joseph Nnamdi Mojekwu. "Predicting Customer Churn and Retention Rates in Nigeria’s Mobile Telecommunication Industry Using Markov Chain Modelling." Acta Universitatis Sapientiae, Economics and Business 3, no. 1 (December 1, 2015): 67–80. http://dx.doi.org/10.1515/auseb-2015-0004.
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AbstractThe telecommunication industry is one of the service industries that is most affected by the problem of subscribers’ churn. Although several techniques have been used to predict customer churn in developed countries, many of those studies used secondary data which are not readily available in Nigeria for researchers. This study investigates how Markov chains help in modelling and predicting the customer churn and retention rate in the Nigerian mobile telecommunication industry. The data generated through the survey were input in the Windows-based Quantitative System for Business (WinQSB) for analysis. The results reveal that in the study area MTN has the highest retention rate (86.11%), followed by GLO (70.51%), Airtel (67%), and Etisalat (67.5%). This result has implications for telecom firms’ strategies for competitive advantage in particular and survival in general.
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Ekanoye, Femi, Temitope Olokunde, Victor Mbarika, and Philip Musa. "An Exploration of Relationships Between Mobile Network Operators (MNO) and Mobile Virtual Network Operations (MVNO) in Nigeria." International Journal of Interdisciplinary Telecommunications and Networking 10, no. 2 (April 2018): 1–13. http://dx.doi.org/10.4018/ijitn.2018040101.
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Mobile Virtual Network Operators (MVNOs) are of immense value to the mobile telecommunications industry as they provide services at an affordable rate to customers and work with Mobile Network Operators (MNOs) who own the telecommunication infrastructure. This is because Mobile Network Operators sell airtime at wholesale rates to Mobile Virtual Network Operators. The Mobile Virtual Network Operators retain their brand name whilst having an arrangement with their host who is the Mobile Network Operator (MNO). This article therefore identifies the bottlenecks experienced by MNOs in establishing relationships with MVNOs in Nigeria. The article also covers the various forms of MVNO business models available in the industry and the types of policies that support the MVNO success and sustainability.
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Godswill, Ogbonna Chukwuemeka, Okoye Veronica Ugonma, and Eleazu Eberechi Ijeoma. "Telecommunication Masts/Base Transceiver Stations and Regulatory Standards in Abia State, Nigeria." Journal of Sustainable Development 9, no. 6 (November 30, 2016): 46. http://dx.doi.org/10.5539/jsd.v9n6p46.
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<p>Global System for Mobile Communications (GSM) was introduced in Nigeria in May, 2001. Since then, GSM subscriber base has grown astronomically leading to the indiscriminate installation of Masts and Base Transceiver Stations across the country. The Nigerian communications commission (NCC) and the National Environmental Standards and Regulations Enforcement Agency (NESREA) established environmental standards in 2009 and 2011 respectively to regulate the installation of BTSs and Masts. This study examined the compliance of GSM service providers with the established guidelines for the mounting of BTSs and Masts in Abia State, Nigeria. The study adopted geometric survey technique, and relied mainly on primary data which were collected through direct observation and measurements. Cluster and simple random sampling techniques were used to proportionately select BTSs/Masts that were surveyed. Data collected were analyzed with appropriate parametric tests using SPSS for Windows, Version 17. Specifically, the <em>t </em>test for paired samples, and Analysis of Variance (ANOVA) were used to test the hypotheses of the study. The results show that there is significant difference between the mean value of the number of BTSs/Masts surveyed and the mean value of the number that complied with regulatory standards. The study further revealed that there were no significant differences between the telecommunication networks in their application of the environmental standards. The researchers therefore recommend that both NCC and NESREA be made to devolve their supervisory and monitory responsibilities to Town Planning Authorities at the local government level to ensure effective enforcement of the regulatory standards. </p>
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Amah, Esther, Olaleke Oluseye Ogunnaike, Adebanji William Ayeni, and Mercy Ojo. "A Thematic Analysis of Advertisement in the Telecommunication Industry." Binus Business Review 8, no. 3 (November 30, 2017): 221. http://dx.doi.org/10.21512/bbr.v8i3.3713.
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The main objective of this research was to determine the types of appeals used in telecommunication advertisement, explain how the themes and appeals used in the advertisement were presented, and see how it could attract subscribers despite the challenges in the industry. Qualitative content analysis method was used to provide a thematic analysis of the messages contained in numbers of selected advertisements shown on YouTube, social media, and television stations in Nigeria. The findings show that the advertisements adopt emotional (love, celebrity appearance, music, comedy, humor, drama) and rational appeal to persuade the subscribers. Moreover, the themes of the advertisements focus on accomplishment and improve service regarding call charges, network coverage, network quality, and customer service. It further shows that these strategies employed by the telecommunication industry are capable of influencing the choice of the subscribers in the Nigerian market. The research recommends and concludes that companies should consistently engage the appeals used with more emphasis on the emotional appeal to retain their size of the market.
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Ikhatua, Jude Ohi, and Peter Okoeguale Ibadin. "Tax Revenue Effort in Nigeria." Accounting and Finance Research 8, no. 1 (January 14, 2019): 103. http://dx.doi.org/10.5430/afr.v8n1p103.
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Today, countries, especially the developing ones rebase their Gross Domestic Product (GDP) to determine their economic strength. Nigeria as an acclaimed giant in Africa cannot but continuously examine variables which may impact the economy. It is in this light that this study was intended to investigate the Determinants of Tax Revenue Effort in Nigeria. To achieve this, secondary data, as time series data, covering a period of 1980 to 2015, were used and sourced from the Central Bank of Nigeria Statistical Bulletin, Annual Abstract from the Office of the National Bureau of Statistics and the Federal Inland Revenue Service, both in Nigeria. The dependent variable of Tax Revenue Effort (TTAXeff) was regressed on macro independent variables of Agricultural Sector Productivity(AGRICSP), Manufacturing Sector Productivity (MANSP), Tourism Sector Productivity(TOURSP), Telecommunication Sector Productivity(TELCOMSP), Capital Flight(CAPFR), Trade Openness (TOPEN) and Human Capital Development(HCD). The study adopted a longitudinal research design and used the Autoregressive Distributed Lag (ARDL) technique to evaluate the models. The findings revealed that Agricultural Sector Productivity, Tourism Sector Productivity, Trade Openness and Human Capital Development had significant and positive effects on Tax Revenue Effort in Nigeria. The Manufacturing Sector Productivity, Telecommunication Sector Productivity and Capital Flight had significant but negative effects on Tax Revenue Effort in Nigeria. There is however the need to consistently ensure better performance of tax efforts in the country through strict and meticulous enforcement of tax rules and tax administrations procedures in the country.
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David, Olalekan Oladipo, Babatunde Musiliu Abina, and Isbola Wasiu Oyeniran. "Advertising and Consumer Choice of Telecommunication Services in Nigeria." Journal of Competitiveness 7, no. 3 (September 30, 2015): 37–49. http://dx.doi.org/10.7441/joc.2015.03.03.
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Ikpe, Essienubong H., and Nsikak S. Idiong. "Liberalizing Telecommunication in Nigeria: Argument for a Democratic Model." Journal of Social Sciences 26, no. 3 (March 2011): 211–16. http://dx.doi.org/10.1080/09718923.2011.11892898.
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Adeniran, Jamiu Adetayo, Rafiu O. Yusuf, Michael O. Amole, Lukuman Adekilekun Jimoda, and Jacob Ademola Sonibare. "Air quality impact of diesel back-up generators (BUGs) in Nigeria’s mobile telecommunication base transceiver stations (BTS)." Management of Environmental Quality: An International Journal 28, no. 5 (August 14, 2017): 723–44. http://dx.doi.org/10.1108/meq-09-2015-0168.
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Purpose The introduction of mobile telecommunication services in Nigeria led to the development of base transceiver stations (BTS) across the country. Inadequate power supply from the national grid has led to massive use of diesel-fueled back-up generators (BUGs). The purpose of this paper is to attempt to quantify and inform relevant stakeholders about air quality implications of BTS BUGs. Design/methodology/approach Seven major telecommunication network operators were identified. Emission factor approach was used to estimate the quantity of important air pollutants such as NOx, CO, SO2, PM10, PM2.5, PAH and TVOC that are emitted from the use of the BUGs based on fuel consumption rate and generators’ capacity. Fuel-based emission inventory and emission factor from the United States Environmental Protection Agency AP-42 and National Pollution Inventory were used to estimate pollutants emission from diesel-powered generators used in the BTS sites and amount of diesel consumed. Land distribution and per capita dose of the estimated pollutants load were calculated. Findings The study showed that the deployment of BUGs will lead to increase emissions of these air pollutants. The states that are most affected are Lagos, Kano and Oyo, Katsina and Akwa Ibom states with respective total air pollutants contribution of 9,539.61, 9,445.34, 8,276.46, 7,805.14 and 7,220.70 tonnes/yr. Originality/value This study has estimated pollutant emissions from the use of diesel-fueled BUGs in mobile telecommunications BTS sites in Nigeria. The data obtained could assist in policy making.
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Okolie, Ugo Chuks, and Awulika Happiness Ojomo. "E-Commerce in Nigeria: Benefits and Challenges." Humanities and Social Sciences: Latvia 28, no. 2 (2020): 69–90. http://dx.doi.org/10.22364/hssl.28.2.05.
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E-commerce activities in Nigeria are rapidly growing as a result of vast improvements in telecommunication services. And e-banking is one area of e-commerce that has proven successful in Nigeria. The growth of internet users from year 2000 to 2019 is sporadic as it recorded 73% growth rates. This study explores the benefits of e-commerce and the challenges of e-commerce that inhibit its successful operation in Nigeria. Survey research was adopted for this study. The questionnaire was designed and administered randomly to 1200 respondents. Collected data were analysed using Statistical Package for Social Science (SPSS). The findings indicate that the major benefits of e-commerce adoption in Nigeria are increased sales, competitive advantage, customer loyalty, increased automation of processes, extended application of new technology, better knowledge management, and enhanced well-being and education of customer. The key challenges identified in the Nigerian context include power outages and frequent power interruption, insecurity, technology cost, lack of trust in web retailers, software compatibility, and acquisition of IT skilled personnel. The study recommends, among other issues, the need for adequate publicity on e-commerce with emphasis on e-shopping, e-banking, and e-business.
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Akinyemi, Toluwanimi Oluwadara, and Olayinka John Ramonu. "Optimization Opportunities in Nigeria Telecoms Terrestrial Network - A Review." European Journal of Engineering Research and Science 3, no. 10 (October 23, 2018): 70–74. http://dx.doi.org/10.24018/ejers.2018.3.10.941.
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This study investigates into the possibilities and opportunities in Nigeria telecoms terrestrial network. The current backbone network map of two mobile telecommunication operators in Nigeria have been analysed for the purpose of determining the suitable fibre network coverage. A proposal has been drawn on the workability of a single national fibre network coverage resulting to increased quality of services at a lower cost to the consumers.
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Nsikan, John Efiok, Victor A. Umoh, and Mbaa Bariate. "Corporate Social Responsibility and Mobile Telecommunication Competitiveness in Nigeria: The Case of MTN Nigeria." American Journal of Industrial and Business Management 05, no. 08 (2015): 527–37. http://dx.doi.org/10.4236/ajibm.2015.58052.
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Popoola, Oluwatoyin Muse Johnson. "Preface to the Second Issue of Indian Pacific Journal of Accounting and Finance." Indian-Pacific Journal of Accounting and Finance 1, no. 2 (April 1, 2017): 1–3. http://dx.doi.org/10.52962/ipjaf.2017.1.2.10.
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I welcome you to the Vol. 1 Issue 2 of Indian-Pacific Journal of Accounting and Finance. You will recall in Issue 1, I made known our commitment to publish high-quality, impactful papers and to bring scholars who share our vision and mission into the Editorial Advisory Board. Dr Ishaya John Dabari (Modibbo Adamawa University of Technology, Adamawa, Nigeria) has consented to join the Editorial Advisory Board. I am pleased to welcome him on board.
In Issue 2, all the presentations are international research with emphasis on corporate governance and risk management, internal auditing, accounting information system, education, telecommunications, and banking sectors.
In the first paper captioned “Effect of Risk Management Committee on Monitoring Mechanismsâ€, Dr Rachael Oluyemisi Arowolo (Chrisland University), Prof Dr Ayoib B. Che-Ahmad (Universiti Utara Malaysia), and Asst. Prof. Dr Oluwatoyin Muse Johnson Popoola (Universiti Utara Malaysia) examines the influence of risk management committee (RMC) on monitoring mechanisms (MM) in Sub-Saharan Africa. The paper provides empirical supports for RMC association with monitoring mechanisms to reduce agency problems, using the secondary data (2010-2012) of Nigerian non-financial listed companies. The article recommends to the board of Nigerian companies to explore the usefulness of RMC in monitoring the management and controlling shareholders to lessen agency problems and protect the interests of the minority shareholders.
In the second paper entitled “Aligning Corporate Governance with Enterprise Risk Management Adoption in the Nigerian Deposit Money Banksâ€, Dr Ishaya John Dabari (Modibbo Adama University of Technology), Sini Fave Kwaji (Modibbo Adama University of Technology), and Ghazali Zulkurnai (Universiti Utara Malaysia) align corporate governance (CG) with Enterprise Risk Management (ERM) adoption in the Nigerian Deposit Money banks (DMBs). Their study used cross-sectional research design, survey method and questionnaire technique to collect data in 21 Nigerian DMBs. Out of 722 questionnaires distributed, 435 were found usable for further analysis through Structural Equation Modeling in Stata. The paper empirically reveals the significant positive relationship between CG and ERM adoption regarding internal audit effectiveness, human resource competency and top management commitment. The study provides insightful results for the banking industry, regulators, practitioners, academia and other stakeholders, perhaps to render assistance in the areas of policy formulation, implementation and evaluation.
In the third paper titled “Independence and Management Support: The advocate for Internal Auditors’ Task Performance in Tertiary Institutionsâ€, Oyewumi Hassan Kehinde (Universiti Utara Malaysia), Prof Dr Ayoib B. Che-Ahmad (Universiti Utara Malaysia), and Asst. Prof. Dr Oluwatoyin Muse Johnson Popoola (Universiti Utara Malaysia) examine the influence of independence (IND) and management support (MS) on the task performance (TP) of internal auditors in the South-West tertiary institutions in Nigeria. The study formulates and tests two hypotheses on the relationship between IND and TP in one hand, and MS and TP on the other hand. This study employs a quantitative approach, cross-sectional design, and survey questionnaire in obtaining data from 350 internal auditors from the internal audit departments/units of the universities, polytechnics, and colleges of education. The results of the PLS-SEM algorithm and bootstrapping reveal positive significant relationships between IND and TP, and the MS and TP, and hence, support the two hypotheses. The paper has a policy implication on the government/private proprietors who are owners of tertiary institutions; management and Council who control the institutions, internal auditors who are operators of internal auditing; regulatory authorities who perform oversight function on the institutions, and professional accounting and auditing bodies. The article adds to the body of knowledge and extends internal audit research to tertiary institutions.
In the fourth paper entitled “Examining Information Disclosure on Regulatory Compliance of Telecommunication Companies in Nigeriaâ€, Sini Fave Kwaji (Modibbo Adama University of Technology), Dr Ishaya John Dabari (Modibbo Adama University of Technology) examine the impact of information disclosure on regulatory compliance of telecommunication companies in Nigeria. The study adopted ex-post facto research design, which relies on secondary data collected from the financial statements of three (3) telecommunication companies out of the eight (8) telecommunication companies for the period of 2004 to 2015 and analysed through the multiple regression statistics. The results reveal that computed compliance index of telecommunication companies was above average (av. 75.6%) with the requirements of regulatory agencies. Also, the findings indicate that mandatory information disclosure (MID) recorded a significant impact at 10% (weak compliance), while voluntary information disclosure (VID) showed an effect at 5% (partial compliance). The article makes a clarion call for the enforcement of full compliance by all the telecommunication companies operating in Nigeria and therefore, recommends to the National Communication Commission (NCC) to monitor the compliance with the requirements of information disclosure and pursue its objective to achieve best corporate governance practices in Nigerian telecommunication companies.
In the fifth paper titled “Examining CAATTs implementation by internal auditors in the public sector.†Dr Aidi Ahmi (Universiti Utara Malaysia), Associate Prof Dr Siti Zabedah Saidin (Universiti Utara Malaysia), and Dr Akilah Abdullah (Universiti Utara Malaysia) investigate the implementation of CAATTs by internal auditors in the Malaysian public sector. Their research reports the results from 12 interviews conducted with internal audit departments in both federal and state levels. The study revealed the implementation of CAATTs by internal auditors in public sector is still low because of lack of expertise, high implementation and maintenance cost, limited access of auditee’s data, and preference to conduct the audit manually. Furthermore, it is not mandatory for them to use CAATTs. The evidence is a contrast with the encouragement made by the government to improve the IT usage in public sector. The results implied that training for future auditors in CAATTs to ensure the successful implementation is crucial and strategic. For CAATTs to be a success, the head of internal audit must possess the awareness about the importance of CAATTs as well as enforcement of its implementation.
As you read through this Vol. 1 Issue 2 of IPJAF, I would like to recap that the success of the journal depends on your active participation and those of your colleagues and friends through submission of high-quality articles for review and publication.
I reiterate to our prospective authors to enjoy the benefits IPJAF provides about mentoring nature of the unique review process, which offers high quality, and helpful reviews tailored to assist authors in improving their manuscripts.
I acknowledge your support as we endeavour to make IPJAF the most authoritative journal on accounting and finance for the community of academic, professional, industry, society and government.
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Agwu, Edwin. "Generations X and Y’s Adoption of Internet and Internet Banking in Nigeria." International Journal of Online Marketing 2, no. 4 (October 2012): 68–82. http://dx.doi.org/10.4018/ijom.2012100105.
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Recent surveys show that more than 65% of internet users in Nigeria are between 18 – 46 years old. However, evidence from previous research stressed that as opposed to generation X, generation Y are more likely to adopt new technologies. This paper examined the use of internet and internet banking by two different generations in the Nigeria context. Students and young graduates who occupy these ladders were used as subjects of the research. Two hundred and thirty students (generations X and Y) were sampled. Findings revealed that both generations within the Nigerian context are technologically inclined; however, certain factors serve as barriers to their adoption of internet banking services as opposed to their frequent use of the internet for other purposes. Risks, security and privacy, dearth of telecommunication infrastructures, and poor state of the Nigerian economy were found to be barriers within the data analyzed. This research contends that the Nigerian government and the financial institutions must address the barriers to make for a full adoption of internet banking services and proposes the relationship marketing of these generations, especially generation Y as potential users of the bank and its services.
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Amadasun, Kennedy Nomamidobo, Michael Short, Rajesh Shankar-Priya, and Tracey Crosbie. "Transitioning to Society 5.0 in Africa: Tools to Support ICT Infrastructure Sharing." Data 6, no. 7 (June 25, 2021): 69. http://dx.doi.org/10.3390/data6070069.
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Society 5.0 represents an opportunity to transform the economy and create a digital society with the goal of long-term sustainable development and economic growth. There is a growing importance of boosting ICT as an effective and efficient means of achieving this transformation, and Target 9c of the UN Sustainable Development Goals is to ‘Significantly increase access to information and communications technology and strive to provide universal and affordable access to the Internet in least developed countries’. Mobile telecommunication systems have become the most effective and convenient means of communicating in the world, and as such, they are revolutionizing business operations. Nigeria is the fastest growing telecommunication market in Africa, with approximately 298 million subscribers accommodated by over 53,000 base transceiver stations (BTSs) which are largely concentrated in urban areas. As a result of increasing subscribers, all mobile network service providers in Nigeria are building new BTSs, often without considering existing infrastructure. This has led to a proliferation of masts, defacing the environment and causing unnecessary environmental pollution as BTSs are largely powered by diesel generators. It is therefore becoming paramount for the telecommunication regulatory body in Nigeria to enforce principles of infrastructure sharing and the colocation of sites for all mobile network service provider BTSs to improve network availability, reliability, scalability, customer satisfaction and sustainability. This paper argues, through the development of ICT tools and their application to a case study, that infrastructure sharing and colocation of sites is not only feasible if supported correctly but also offers the potential to reduce operational and capital expenditure, reduce the number of BTSs required for the rapidly growing mobile telecoms industry in Nigeria and in doing so reduce environmental pollution.
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Waidi Adeniyi, Waidi Adeniyi. "Competitive Strategies and Improved Performance of Selected Nigeria Telecommunication Companies." Journal of Entrepreneurship, Management and Innovation 10, no. 4 (2014): 143–67. http://dx.doi.org/10.7341/20141046.
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Oyeniran, Wasiu Ishola, and Saidat Onikosi-Alliyu. "Information and telecommunication infrastructure and economic growth: An experience from Nigeria." Serbian Journal of Management 11, no. 2 (2016): 275–89. http://dx.doi.org/10.5937/sjm11-8174.
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Cordelia Onyinyechi, Omodero, and M. C. Ekwe. "Impact of Foreign Direct Investment (Fdi) On the Stock Market Performances in Nigeria (1985-2014)." Applied Finance and Accounting 3, no. 1 (October 19, 2016): 36. http://dx.doi.org/10.11114/afa.v3i1.1932.
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The study examined the impact of Foreign Direct Investment (FDI) on the stock market performances in Nigeria, from 1985 – 2014. The secondary data used were collected from IMF, International Financial Statistics (2015), CBN Statistical Books (2015). Multiple regression of least square estimation was the tool used to analyze the data in this study. In the model, the FDI was regressed on RGDP, Consumer Price Index, Real effective exchange rate, Money supply (M2), Share price index, Treasury bill, Nigerian stock exchange transactions. The study revealed that FDI has an insignificant and negative impact on the economy and the macroeconomic variables that determine the performances of the Nigerian stock market. The paper therefore recommends policies that would encourage foreign firms operating in the oil and gas including the telecommunication and agricultural sectors to be listed since it would go a long way in attracting more FDI, leading to improvement in the stock market performances.
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Anthony-Orji, Onyinye I., Anthony Orji, Jonathan E. Ogbuabor, and Emmanuel Nwosu. "An Empirical Re-examination." Journal of Infrastructure Development 9, no. 1 (June 2017): 36–48. http://dx.doi.org/10.1177/0974930617706809.
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The current decline in global oil prices and the attendant economic distortions it has caused in many oil-dependent economies, such as Nigeria, have become a cause of concern to researchers and economic managers alike. This research work, therefore, investigates the impact of non-oil export (NOIL) on capital formation and economic growth in Nigeria. It adopts a classical linear macroeconomic model using aggregate data time series from 1980 to 2013. Empirical results from the estimated model show that NOIL has a positive impact on capital formation and economic growth in Nigeria, respectively. However, the level of statistical significance differs between capital formation and economic growth. The study, therefore, recommends that there is a need for diversification of the economy as this will go a long way in boosting the growth of the Nigerian economy. Furthermore, the government should create an enabling environment that will ensure the survival and functioning of the ailing industries in order to diversify the economy. Finally, the problem of infrastructural deficits (water supply, transport system, telecommunication and energy) should be tackled by massive public expenditure and private investment, as this will enhance productivity in the non-oil sectors.
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Foluke, Okocha Olabisi. "User Motivation and Acceptance of Mobile Services in Nigeria." International Journal of E-Adoption 10, no. 2 (July 2018): 70–81. http://dx.doi.org/10.4018/ijea.2018070105.
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This study was designed to investigate the factors that influence the motivation and acceptance of mobile services in Nigeria. This understanding is valuable for improved commercialization of telecommunication services, and in the customer relationship management process as the success of mobile service adoption is dependent on user needs. Three separate questionnaires were designed and used as the major instrument of data collection. A purposive sampling method was adopted for the study; three hundred and ten questionnaires were administered on three different categories of respondents. Data analysis was carried out using principal component analysis, regression and logistic regression. The results showed that for entertainment services (caller tunes), informational services (internet modem) and mobile banking services, the major motivating factor for its use was the preference of the song, convenience in browsing and convenience in banking respectively whereas the major preventing factor was high cost for entertainment services and internet modem service and insufficient information for mobile banking. Results also showed that for entertainment services perceived usefulness, perceived ease of use, social influence and economic issues where important in determining a user's intention to use but for the internet modem service perceived ease of use is the only significant factor in determining a user's intention to use. For mobile banking services, social influence and economic issues are significant in determining use. It is therefore imperative for telecommunication firms to study and consider the unique characteristics of each mobile category and use these findings in the design of their services.
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OKANDEJI, ALEXANDER, FRANK ONAIFO, MATHEW OLAJIDE, AYODEJI OKUBANJO, and HEZEKIAH FASANYA. "ANALYSIS OF MOBILE TELECOMMUNICATION PATH LOSS IN RURAL COMMUNITIES." Journal of Engineering Studies and Research 26, no. 4 (January 8, 2021): 69–73. http://dx.doi.org/10.29081/jesr.v26i4.238.
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In this work, a cheaper alternative method of determining path loss using Network cell info lite software is proposed. Hata-Okumura model is used in the determination of path loss and signal strength of mobile communication devices within Ibogun and Ifo, a suburban community in Ogun state, Nigeria. Additionally, this paper is also aimed at determining the path loss under transmission line to ensure proper network planning in areas covered by transmission lines. Result obtained shows that areas with pylons have greater path loss compared to areas with no pylons. It is recommended that the power levels of base station operating in this area should be increased.
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Hilary Chinedu, Anyanwu, Sharifah Azizah Haron, Syuhaily Osman, and Hilary Faith Hayatu. "Dissatisfaction and Profile of Dissatisfied Consumers: A Case Study of Mobile Telecommunication Network Consumers in Nigeria." International Journal of Business and Management 15, no. 5 (April 17, 2020): 155. http://dx.doi.org/10.5539/ijbm.v15n5p155.
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This research paper examined the dissatisfaction of Mobile telecommunication network (MTN) consumers in Nigeria. The researchers used expectancy disconfirmation theory (EDT) to argue that with high and prolonged consumer dissatisfaction, educated MTN consumers are prone to exit their service chain for other telecom companies. Contrary to MTN’s promises upon entry into the Nigerian telecom market, its consumers have been groaning against substandard services offered to them by MTN. Adequate supply, stability, and maintenance/hitch free services lead to consumer satisfaction, while deficiency of the stated factors aggravates consumers, thus consumer dissatisfaction. This quantitative research utilized a cross-sectional design and adopted a stratified sampling technique to incorporate 385 MTN consumers in Lagos, Nigeria. IBM SPSS version 22 was used for the data analysis. The data set consisted of 58.2% males and 41.8% females. Descriptive statistics found that 43.9% of MTN consumers were highly dissatisfied while 56.1% were lowly dissatisfied. A Chi-square test revealed that only educational level is significantly associated with dissatisfaction among the six selected background variables. Also, logistic regression showed age, educational level, and religion as significant predictors of high dissatisfaction among consumers. Educated consumers tend to sensitize service outcomes more than uneducated ones as a result of their wealth of information. Older (aged) and religious consumers will also evaluate marketing episode critically more than younger and non-religious ones. Results further imply that consumers’ educational level is a catalyst of expectancy disconfirmation theory in service sectors. MTN or similar commercial enterprises should focus on the causes of dissatisfaction and strategize on how to ameliorate the dissatisfaction level among their consumers. Firms should embark on promotional offers and other stimuli activities to regain their consumers’ trust and loyalty; hence, it will extend their market share and dominance.
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Gadam, Mohammed Aliyu, A. M. Maryam, E. Kevin, and A. Y. Ibrahim. "Performance Analysis of Wireless Communication Systems Traffic using Erlang Models: A Case Study of Yankari Game Reserve in Nigeria." INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY 13, no. 11 (November 20, 2014): 5179–86. http://dx.doi.org/10.24297/ijct.v13i11.2788.
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In any developing nation such as Nigeria, the level of her telecommunication and ICT development is an issue that requires adequate planning especially when consideration is given to the amount of traffic and the available bandwidth in the system. Tourism is one of the areas that the Nigerian Government is considering as a source of internally generated revenue and therefore, infrastructure such as traffic free wireless communication system and fast internet accesss need to be provided to woo tourists and make them feel at home. This cannot be achieved unless the traffic is modeled and its analyzed .Yankari Game Reserve is one of the tourist attraction located in Bauchi state, north-eastern Nigeria. Wireless Communication and internet traffic is analysed in this paper using erlang models to improve the systems quality of service. It is shown that a multi-server system is the most appropriate model to reduce amount of delay in a peak period. It is also proven that delay time is reduced significantly when the number of users increases in a multi-server system.
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Izogo, Ernest Emeka. "Antecedents of attitudinal loyalty in a telecom service sector: the Nigerian case." International Journal of Quality & Reliability Management 33, no. 6 (June 6, 2016): 747–68. http://dx.doi.org/10.1108/ijqrm-06-2014-0070.
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Purpose – Although the benefits of customer loyalty are well researched and understood, a clear explication of how customer attitudinal loyalty evolves is lacking. Cultural discrepancies across contexts are also argued as restraining the search for universal and dominant antecedents of loyalty. As a result of the high collectivistic ranking of the Nigerian culture, the purpose of this paper is to explore the antecedents of attitudinal loyalty within the Nigerian telecom market. Design/methodology/approach – This study is based on survey data obtained from 138 informants who are experienced users of telecommunication services in Nigeria. The cross-sectional data were examined for internal consistency using Cronbach α internal consistency measure whereas the proposed hypotheses were tested using a multiple regression technique after conducting series of validation tests to ensure that none of the assumptions of regression was violated. Findings – The results indicate that service reliability and customer commitment explains 65 per cent of the total variance in attitudinal loyalty. Additionally, customer commitment was established as a stronger predictor of attitudinal loyalty than service reliability. Research limitations/implications – This study is limited to the extent that it used a convenience sampling approach which may not have allowed for a fully matched profile of the respondents. But the satisfactory fit of the regression model allows for the research to be a basis of a reliable comparison for future studies. Additionally, due to the limited evidence on how attitudinal loyalty evolves in the telecommunication sector, the results that emerged from this research should only be compared cautiously to the findings of previous studies. Practical implications – For users of telecommunication services to become attitudinally loyal, telecom firms must get customers to become committed to their brands and also deliver reliable services. Consequently, capacity building investments that enable reliable services to be delivered and creative pricing structure and information sharing as well as promise fulfilment which attract customers’ commitment are therefore at the core of developing attitudinally loyal customers’ pool. Originality/value – Although studies on customer loyalty are not new, the fact that this paper examined how attitudinal loyalty evolves in a saturated telecommunication context with a high collectivistic cultural ranking makes it a significant contribution to customer loyalty research because of the concentration of most studies in the western markets, the likelihood of disparities across markets influencing the antecedents of the construct and the absence of such research in the Nigerian telecom setting.
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Oyatoye, Emmanuel. "An Empirical Study on Consumers Preference for Mobile Telecommunication Attributes in Nigeria." British Journal of Economics, Management & Trade 3, no. 4 (January 10, 2013): 419–28. http://dx.doi.org/10.9734/bjemt/2013/3427.
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Nwachukwu, Arthur, Chukwunonso Ikeagwuani, and Nkechinyere Nwachukwu. "Assessment of the Background Radiation of Telecommunication Masts in Ebonyi State, Nigeria." Arab Journal of Nuclear Sciences and Applications 54, no. 1 (January 1, 2021): 134–40. http://dx.doi.org/10.21608/ajnsa.2021.31879.1362.
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Titilope, Afolayan Oluyinka. "Digital Divide and its Socio-Psychological Implications on Rural Dwellers in Nigeria." International Journal of Innovation in the Digital Economy 9, no. 1 (January 2018): 26–34. http://dx.doi.org/10.4018/ijide.2018010103.
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Unprecedented growth in the use of ICTs has contributed to digital divide in Nigeria. Despite global efforts in bridging the digital divide in developed and developing nations, digital equality is yet to be achieved in nations. Government's effort in bridging the digital divide in Nigeria has become a daunting task due to several barriers hindering the use of ICTs by the rural dwellers such as low income, low deployment of telecommunication infrastructure, lack of skills, access, language and cultural challenges among others. In view of this, the aim of this paper is to unravel the socio-psychological consequences of the digital divide on rural dwellers in Nigeria. This paper further discussed dimensions and perspectives to digital divide, causes of digital divide, global efforts in bridging the digital divide, barriers militating against digital divide, and social psychological consequences of the digital divide on rural dwellers. Policy recommendations were made towards addressing the socio-psychological implications of digital divide on rural dwellers in Nigeria.
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Oyatoye, Emmanuel, Sulaimon Adebiyi, and Bilqis Amole. "Analytical hierarchy process for estimating subscribers perception of brand equity dimensions on purchase decision of Nigerian mobile telecommunication services." Yugoslav Journal of Operations Research 28, no. 2 (2018): 275–90. http://dx.doi.org/10.2298/yjor171104022o.
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Every firm that wants to compete in providing similar services, like those provided by the Nigerian mobile telecommunication firms must take brand equity seriously. By focusing on major telecom service providers in Nigeria, this study estimates subscribers perception of brand equity. To do this, a three-stage Analytical Hierarchical Process goal, criteria and sub-criteria were developed in order to weigh both the criteria and sub-criteria. In gathering data, a cross-sectional survey design was used. The primary data were collected from subscribers of Global System of Mobile Communication in Lagos state. The collection of data was enhanced by a well-structured Analytical Hierarchy Process questionnaire. In the same vein, a pairwise comparison of subscribers judgment, as it relates to how brand equity inuences their decisions was done. This, as shown from the analyzed data, allowed customers to prioritize criteria and sub-criteria, in favour of their purchasing choice and satisfaction. Analyses of data were done. The values of the data were obtained for the consistency index and ratio, local rating and global ranks for each criteria and sub-criteria. What results, as this study demonstrates, is that the data have practical implications on marketing and organizational strategies of the mobile telecommunication industries. Important as well, the study finds that the data will positively strengthen the industries general sustainable business performance.
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Osoba, Osoba, and Samson Babatunde. "Telecommunication (GSM) and Urban Spatial Structure in Ibadan North Local Governmnet Area, Nigeria." Current Research Journal of Social Sciences 5, no. 1 (January 25, 2013): 11–16. http://dx.doi.org/10.19026/crjss.5.5534.
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Ajewole, M. O., Pius A. Owolawi, J. S. Ojo, and O. M. Oyedele. "Hybrid renewable energy system for 5G mobile telecommunication applications in Akure, Southwestern Nigeria." Nigeria Journal of Pure and Applied Physics 8, no. 1 (July 10, 2019): 27. http://dx.doi.org/10.4314/njpap.v8i1.4.
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Araromi, Marcus Ayodeji. "Regulatory Framework of Telecommunication Sector: A Comparative Analysis Between Nigeria and South Africa." African Journal of International and Comparative Law 23, no. 2 (June 2015): 273–90. http://dx.doi.org/10.3366/ajicl.2015.0121.
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Olatokun, Wole Michael, and Folake Oyelola Ojo. "Influence of service quality on consumers’ satisfaction with mobile telecommunication services in Nigeria." Information Development 32, no. 3 (October 17, 2014): 398–408. http://dx.doi.org/10.1177/0266666914553316.
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Ogidiaka, Emoghene, and Francisca Nonyelum Ogwueleka. "Over-The-Top Services (OTT) on telecommunication operators in Nigeria: exploring consumers’ behaviour." International Journal of Information Technology 12, no. 2 (October 10, 2019): 437–46. http://dx.doi.org/10.1007/s41870-019-00368-w.
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Tamunosiki-Amadi, Jasmine Okponanabofa, and Bunatari Ogoun. "Competence and Employee Innovative Behaviour in the Nigerian Telecommunication Industry." International Journal of Business and Management 13, no. 7 (June 17, 2018): 210. http://dx.doi.org/10.5539/ijbm.v13n7p210.
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This study primarily examined the nature of relationship that exists between Competence a type of psychological empowerment and employee innovative behaviour. The study which was carried out in the telecommunication sector, operational in south-south region of Nigeria relied on the questionnaire as the primary instrument for generating data which was followed with observations. The study measured the innovative behaviour with measures like idea generation, idea development and idea implementation. Respondents were drawn from a sample size of 310 employees from the Telecommunication firms. The data generated were descriptively and inferentially analyzed. The descriptive analysis was done using means, standard deviations and percentages while the inferential analysis used the Spearman Rank Order Correlation Coefficient (rho) and regression analysis. From the analysis carried out, it was found that Competency had a significant weak association with idea generation and idea development but a positive significant relationship with idea implementation. Hence competence enhances employees’ ideas generation, development and implementation of innovative behaviour.
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Akpotu, Christopher, and Jasmine Tamunosiki-Amadi. "Talent Enrichment and Operational Sustainability in the Nigerian Telecommunication Sector." Advances in Social Sciences Research Journal 6, no. 12 (December 14, 2019): 34–42. http://dx.doi.org/10.14738/assrj.612.7485.
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Organisations are striving towards improved operational modes that enhance responsiveness to customer needs. One of the strategically considered means is talent enrichment practices for employees who are talent repository for firms. This study examined the empirical link between talent enrichment and operational sustainability. A sample of 216 employees the telecommunication sector in Nigeria was surveyed using questionnaire instrument. The data showed a positive and significant relationship between the constructs examined. This was noticeably strong with targeted skill mapping and operational effectiveness measured by quality service delivery, process improvement and timelines in service delivery. It is clear from the findings that talent enrichment remains a strategic imperative that engenders effective and efficient operations in work organisations. The findings hold strong theoretical implications in terms of operationalization of the variables that has been hitherto viewed as unidimensional. Its value-driven implication in terms of managerial policy is underscored.