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Muhammad Haris, Paham Ginting, and Yeni Absah. "The Influence of Self Efficacy and Emotional Intelligence on Employee Performance through Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatera." Proceeding of The International Conference on Business and Economics 2, no. 1 (2024): 251–62. http://dx.doi.org/10.56444/icbeuntagsmg.v2i1.1754.
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This research aims to see the extent to which Self efficacy and emotional intelligence affect employee performance with job satisfaction as an intervening variable at PT. Telkom Indonesia Regional 1 Sumatra. The sample selection technique used random sampling and a sample of 42 respondents was obtained. Data analysis techniques use multiple regression analysis and path analysis. From the results of the hypothesis test it can be concluded that Self Efficacy has a positive and significant effect on Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatra. Emotional Intelligence does not have a significant effect on Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatra. Self Efficacy has a positive and significant effect on Employee Performance at PT. Telkom Indonesia Regional 1 Sumatra. Emotional Intelligence has a positive and significant effect on Employee Performance at PT. Telkom Indonesia Regional 1 Sumatra. Job Satisfaction does not have a significant effect on Employee Performance at PT. Telkom Indonesia Regional 1 Sumatra. Self Efficacy does not have a significant effect on Employee Performance through Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatra. Emotional Intelligence has no effect on Employee Performance through Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatra.
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Haris, Muhammad, Paham Ginting, and Yeni Absah. "Analysis of the Effect of Emotional Intelligence and Workload on Employee Performance through Job Satisfaction at PT. Telkom Indonesia Regional 1 Sumatera." International Journal of Research and Review 11, no. 7 (2024): 185–91. http://dx.doi.org/10.52403/ijrr.20240720.
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The aim of this research is to analyze effect of emotional intelligence and workload on employee performance through job satisfaction at PT. Telkom Indonesia Regional 1 Sumatera. This type of research is quantitative descriptive. The population in this study was 105 employees of PT. Telkom Indonesia Regional 1 Sumatera. All employees were used as samples, which means there were 105 employees of PT. Telkom Indonesia Regional 1 Sumatera is the research sample. The data collection methods used in this research used questionnaires, interviews, and documentation studies. Data analysis and hypothesis testing methods use descriptive statistical analysis and inferential statistics. The research results show that emotional intelligence has a positive and significant effect on job satisfaction at PT. Telkom Indonesia Regional 1 Sumatera. Workload has a positive and significant effect on job satisfaction at PT. Telkom Indonesia Regional 1 Sumatera. Emotional intelligence has a positive and significant effect on employee performance at PT. Telkom Indonesia Regional 1 Sumatera. Workload has a negative and insignificant effect on employee performance at PT. Telkom Indonesia Regional 1 Sumatera. Job satisfaction has a positive and significant effect on employee performance at PT. Telkom Indonesia Regional 1 Sumatera. Emotional intelligence has a positive and significant effect on employee performance through job satisfaction. Workload has a positive and significant effect on employee performance through job satisfaction. Keywords: Emotional Intelligence, Workload, Job Satisfaction, Employee Performance
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Putri, Rizka Dwi, Abdul Kadir, and Irwan Nasution. "Implementasi Kebijakan Program Pensiun Dini Di PT. Telkom Regional 1 Sumatera." Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) 1, no. 2 (2019): 130–36. http://dx.doi.org/10.31289/jipikom.v1i2.150.
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The purpose of this study was to determine the implementation of the early retirement program policy at PT Telkom Regional 1 Sumatra. This type of research is qualitative research, triangulation (combined) collection techniques, qualitative inductive data analysis and research results. Research results obtained by researchers that the Implementation of Early Pension Program Policies at PT. Telkom Regional 1 Sumatra through Activities carried out in the early retirement program including socialization, registration, selection, counseling and briefing, and the stages are divided into two parts and in assessing the successful implementation of the George Edward III model there are 4 (four) variables that affect the success or failure of policy implementation, among others, are the factors of communication, resources, disposition and bureaucratic structure. The four variables are interconnected with each other. Based on the results of research and discussion, researchers can conclude that the Implementation of Early Pension Program Policies at PT. Telkom has not been maximized in carrying out an early retirement program, This Can Be Seen From The Stages Passed In Implementing Early Pension Program Policies at PT. Telkom. The conclusion from this study that researchers can conclude that the Implementation of Early Pension Program Policies at PT. Telkom has not been maximized in running an early retirement program.
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Erdhina Adi, Anggar, Ardy Aprilian Anwar, Martha Tri Lestari, Amalia Djuwita, Refi Rifaldi Windya Giri, and Heppy Millanyani. "Motion Graphic Sebagai Media Promosi SMK Telkom 1 Medan Sumatera Utara." Besaung : Jurnal Seni Desain dan Budaya 9, no. 2 (2024): 249–62. http://dx.doi.org/10.36982/jsdb.v9i2.4184.
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The development of information and communication technology (ICT) has brought significant changes in various aspects of life, including in the world of education. Telkom 1 Medan Vocational School, as one of the leading vocational schools in the city of Medan, needs to formulate appropriate promotional strategies to attract the interest of prospective students in the digital era. This research aims to identify appropriate social media content visualizations to attract prospective students at Telkom 1 Medan Vocational School, especially in the city of Medan. This research uses qualitative research methods with a descriptive approach. Data was collected through observation of Telkom Medan Vocational School's social media, in-depth interviews with prospective students, visual analysis of social media content at other vocational schools, and focus group discussions with social media and education experts. The data analysis techniques used are content analysis and thematic analysis. The research results show that the right visualization of social media content to attract prospective Telkom Medan Vocational School students in the city of Medan must have several characteristics, namely Informative, Interesting, Interactive, Relevant and Building a positive image. Visualization of social media content made capable effective promotional strategy to attract prospective students at SMK Telkom 1 Medan in the digital era.
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Melina, Ficha. "Pembiayaan Pinjaman Lunak Usaha Kecil Ikan Patin dengan PT. Telkom Pekanbaru Melalui Mitra Binaan Menurut Ekonomi Islam." Syarikat: Jurnal Rumpun Ekonomi Syariah 1, no. 1 (2018): 53–62. http://dx.doi.org/10.25299/syarikat.2018.vol1(1).2628.
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Penelitian ini dilakukan di PT. Telkom Pekanbaru dengan usaha kecil ikan patin di Desa Koto Mesjid Kecamatan XIII Koto Kampar Kabupaten Kampar. Adapun tujuan dalam penelitian yaitu untuk mengetahui pelaksanaan pembiayaan pinjaman lunak yang dilakukan oleh PT. Telkom Pekanbaru dengan usaha kecil ikan patin di Desa Koto Mesjid Kecamatan XIII Koto Kampar Kabupaten Kampar melalui Mitra Binaan, Dampak pembiayaan pinjaman lunak yang dilakukan PT. Telkom Pekanbaru dengan Mitra Binaan usaha kecil ikan patin di Desa Koto Masjid, Kecamatan XIII Koto Kampar, Kabupaten Kampar, serta untuk mengetahui tinjauan ekonomi Islam terhadap Kemitraan PT. Telkom Pekanbaru dalam membina Usaha Kecil ikan patin di Desa Koto Mesjid Kecamatan XIII Koto Kampar Kabupaten Kampar. Metode yang digunakan yaitu purposive sampling yang mana populasi dan sampel berjumlah 31 orang dimana 1 (satu) orang dari pihak PKBL PT. Telkom dan 30 Orang dari pengusaha ikan patin. Berdasarkan hasil penelitian bahwa pelaksanaan pembiayaan pinjaman lunak yang dilakukan PT. Telkom Pekanbaru dengan Mitra Binaan usaha kecil ikan patin di Desa Koto Masjid, Kecamatan XIII Koto Kampar, Kabupaten Kampar adalah dalam bentuk pemberian modal, melakukan pengawasan, pengarahan, dan pembinaan. Dampak dari pembiayaan pinjaman lunak yang dilakukan antara PT. Telkom Pekanbaru dengan Pengusaha Kecil Ikan Patin berdampak positif, dimana pengusaha kecil ikan patin dapat terbantu dalam pengembangan usahanya. Hal ini diketahui dari jumlah pendapatan dan kondisi usaha ikan patin yang semakin berkembang dengan adanya kerjasama dari PT. Telkom Pekanbaru. Dalam ekonomi Islam, pembiayaan pinjaman lunak yang dilakukan oleh PT. Telkom Pekanbaru dalam membina usaha kecil ikan patin mitra binaannya dibolehkan dalam Islam dengan prinsip tolong menolong, saling membutuhkan dan saling menguntungkan
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Hidayat, Sitti Zulaikha. "The Effect of Parental Participation on Students Motivation to Learn Mathematics Telkom Elementary School Makassar." International Journal of Elementary School Teacher 1, no. 1 (2021): 35. http://dx.doi.org/10.26858/ijest.v1i1.20103.
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This study examines the following problems: (1) How is the description of the participation of parents in Telkom Elementary School Makassar? (2) What is the description of the students' motivation to learn mathematics at Telkom Elementary School Makassar? (3) Is there an effect between parental participation on students' motivation to learn mathematics at Telkom Elementary School Makassar? The objectives of this study are: (1) To determine the description of parental participation in Telkom Elementary School Makassar, (2) To determine the description of students' motivation to learn mathematics at Telkom Elementary School Makassar, (3) To determine whether or not parental participation affects mathematics learning motivation. students at Telkom Elementary School Makassar. The research approach is quantitative research with the type of ex-post facto research. The population in this study were all students of Telkom Elementary School Makassar using the sampling method, namely simple random sampling at each grade level (all students in class 1 Telkom C, 2 Telkom C, 3 Telkom A, 4 Telkom A, 5 Telkom A, and 6 Telkom. B). The sample size is 172 students. The data were collected using a research instrument in the form of a closed questionnaire regarding the participation of parents and students' motivation to learn mathematics which consisted of 35 statements each. Research instruments are validated by experts in their fields. The data analysis technique used was regression analysis with the help of the IBM SPSS Statistic Version 26 application. The results of the descriptive analysis showed that 59 students had parental participation in the high category, 62 students had parental participation in the medium category, and 51 students were in the low category. As well as students who have the motivation to learn mathematics with a high category of 34 students, 123 students in the moderate category, and 15 students in the low category. The results of the regression analysis showed that there was an effect of parental participation of 31.2% on students' motivation to learn mathematics, with a significance value of 0.03. From the research results it can be concluded that there is a positive influence between parental participation on students' motivation to learn mathematics at Telkom Elementary School Makassar in 2020. Keywords: influence, parental participation, motivation to learn mathematics
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Hidayat, Sitti Zulaikha. "The Effect of Parental Participation on Students Motivation to Learn Mathematics Telkom Elementary School Makassar." International Journal of Elementary School Teacher 1, no. 1 (2021): 35. https://doi.org/10.70713/ijest.v1i1.20103.
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This study examines the following problems: (1) How is the description of the participation of parents in Telkom Elementary School Makassar? (2) What is the description of the students' motivation to learn mathematics at Telkom Elementary School Makassar? (3) Is there an effect between parental participation on students' motivation to learn mathematics at Telkom Elementary School Makassar? The objectives of this study are: (1) To determine the description of parental participation in Telkom Elementary School Makassar, (2) To determine the description of students' motivation to learn mathematics at Telkom Elementary School Makassar, (3) To determine whether or not parental participation affects mathematics learning motivation. students at Telkom Elementary School Makassar. The research approach is quantitative research with the type of ex-post facto research. The population in this study were all students of Telkom Elementary School Makassar using the sampling method, namely simple random sampling at each grade level (all students in class 1 Telkom C, 2 Telkom C, 3 Telkom A, 4 Telkom A, 5 Telkom A, and 6 Telkom. B). The sample size is 172 students. The data were collected using a research instrument in the form of a closed questionnaire regarding the participation of parents and students' motivation to learn mathematics which consisted of 35 statements each. Research instruments are validated by experts in their fields. The data analysis technique used was regression analysis with the help of the IBM SPSS Statistic Version 26 application. The results of the descriptive analysis showed that 59 students had parental participation in the high category, 62 students had parental participation in the medium category, and 51 students were in the low category. As well as students who have the motivation to learn mathematics with a high category of 34 students, 123 students in the moderate category, and 15 students in the low category. The results of the regression analysis showed that there was an effect of parental participation of 31.2% on students' motivation to learn mathematics, with a significance value of 0.03. From the research results it can be concluded that there is a positive influence between parental participation on students' motivation to learn mathematics at Telkom Elementary School Makassar in 2020. Keywords: influence, parental participation, motivation to learn mathematics
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Rahayu Pratiwi, Dwi Agustin, and Yudiana Indriastuti. "Strategi Komunikasi Pemasaran Telkom PT Telkom Surabaya Utara:." Reslaj : Religion Education Social Laa Roiba Journal 6, no. 1 (2023): 180–96. http://dx.doi.org/10.47467/reslaj.v6i1.3240.
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This study aims to determine the marketing communication strategy at PT. Telkom North Surabaya. This research uses descriptive research with a qualitative approach. The sampling technique used in this study was a purposive sampling technique. The techniques used by researchers to collect data were in-depth interviews and documentation. Data analysis was carried out when writing the report using interactive analysis techniques. The communication process carried out by PT Telkom North Surabaya, namely in the outbound call section, there is a customer offering process offering additional service products, then the input (1-3 × 24 hour process) which will process through the system to be forwarded to the technician to carry out the installation that has been ordered to the customer via outbon call (OBC). Communication is carried out by giving greetings, conveying information and finally closing in offering additional product services. In offering additional services to OBC customers using social media such as Whatsapp, carring by phone and promotions via Instagram, and through certain pages that can only be accessed by the OBC team for additional ADD ON services. PT Telkom's OBC Telemarketing Marketing communication strategy has been effective, this is proven by the year 2022 according to Annas Kharisma (Manager Customer care PT.Telkom) PT. Telkom also obtained the first highest percentage for marketing reaching 117% ADD ON installation in Regional 5 (East Java) with the installation of more than 400 SSL (Secure Socket Layer).
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Puspamurti, Hayati, and Amrie Firmansyah. "PENERAPAN PSAK 72 TERKAIT PENDAPATAN DARI KONTRAK DENGAN PELANGGAN PADA PT TELEKOMUNIKASI INDONESIA TBK." Indonesian Journal of Accounting and Governance 4, no. 2 (2020): 73–110. https://doi.org/10.36766/0qaxbm36.
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This study aims to review the application of PSAK 72 regarding Revenue from Contracts withCustomers at PT Telkom Tbk. This study employs qualitative methods with a literature study approach,content analysis, and interviews. Interviews were conducted with two informants consisting ofacademic and PT Telkom internal party. It was conducted in May 2020. This study concluded thatPSAK 72 (2017) by PT Telkom Tbk was effective since January 1, 2020, and is not an earlyapplication in Indonesia because, in 2018 and 2019, PT Telkom Tbk used PSAK 23 (2014). Theimplementation of IFRS 15 (2014) by PT Telkom Tbk since 2018 has not made the financial reportssubmitted to the IDX early-adopting PSAK 72 (2017). PT Telkom Tbk has made preparations relatedto the implementation of PSAK 72 (2017) since the end of 2016.
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Puspamurti, Hayati, and Amrie Firmansyah. "Penerapan PSAK 72 terkait Pendapatan dari Kontrak dengan Pelanggan pada PT Telekomunikasi Indonesia Tbk." INDONESIAN JOURNAL OF ACCOUNTING AND GOVERNANCE 4, no. 2 (2020): 73–110. http://dx.doi.org/10.36766/ijag.v4i2.129.
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This study aims to review the application of PSAK 72 regarding Revenue from Contracts with Customers at PT Telkom Tbk. This study employs qualitative methods with a literature study approach, content analysis, and interviews. Interviews were conducted with two informants consisting of academic and PT Telkom internal party. It was conducted in May 2020. This study concluded that PSAK 72 (2017) by PT Telkom Tbk was effective since January 1, 2020, and is not an early application in Indonesia because, in 2018 and 2019, PT Telkom Tbk used PSAK 23 (2014). The implementation of IFRS 15 (2014) by PT Telkom Tbk since 2018 has not made the financial reports submitted to the IDX early-adopting PSAK 72 (2017). PT Telkom Tbk has made preparations related to the implementation of PSAK 72 (2017) since the end of 2016.
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Puspamurti, Hayati, and Amrie Firmansyah. "Penerapan PSAK 72 terkait Pendapatan dari Kontrak dengan Pelanggan pada PT Telekomunikasi Indonesia Tbk." INDONESIAN JOURNAL OF ACCOUNTING AND GOVERNANCE 4, no. 2 (2020): 73–110. http://dx.doi.org/10.36766/ijag.v4i2.129.
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This study aims to review the application of PSAK 72 regarding Revenue from Contracts with Customers at PT Telkom Tbk. This study employs qualitative methods with a literature study approach, content analysis, and interviews. Interviews were conducted with two informants consisting of academic and PT Telkom internal party. It was conducted in May 2020. This study concluded that PSAK 72 (2017) by PT Telkom Tbk was effective since January 1, 2020, and is not an early application in Indonesia because, in 2018 and 2019, PT Telkom Tbk used PSAK 23 (2014). The implementation of IFRS 15 (2014) by PT Telkom Tbk since 2018 has not made the financial reports submitted to the IDX early-adopting PSAK 72 (2017). PT Telkom Tbk has made preparations related to the implementation of PSAK 72 (2017) since the end of 2016.
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Situmorang, Soraya Agustina, Lelo Yosep Laurentius, and Hendry Hartono. "Talent Mobility Program: Diagnostic Process and Facilitating Systemic Change at the Telkom Group." Business Economic, Communication, and Social Sciences (BECOSS) Journal 2, no. 3 (2020): 251–56. http://dx.doi.org/10.21512/becossjournal.v2i3.6522.
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This study aims to understand that the talent mobility program in the Telkom group is a strategy, process and practice of human resources. This qualitative study evaluates the talent mobility program with the 2017-2019 CIPP (Context, Input, Process, Product) model in the Telkom Group. Data were collected through document studies, observations, questionnaires, FGDs from former program participants, program participants, and in-depth interviews with Telkom Group Human Capital Management Director, TELKOMSEL Vice President People Development, Telkom Indonesia International Finance & Human Capital Director, and Chair of the Trade Unions Telkom Group. Analysis and interpretation of data shows that (1) the program contributes to assessing the effects of the human resource strategy on the Telkom Group's business strategy; (2) The program has dynamic planning and human resource control so that it is integrated with the business strategy and critical position in the Telkom Group; (3) The program is a method of accounting for human resources, namely the calculation of investments made to recruit, evaluate and train the potential of top talent to create a sustainable competitive advantage of the Telkom Group; and (4) The talent pool system in the program serves to accommodate the recognition of the needs, goals, and achievements of the top talent in the Telkom Group. The findings lead to a recommendation that the long-term organization availability of the Telkom Group depends on this talent mobility program. This is because the talent mobility program is a diagnostic process and facilitates systemic change in the Telkom Group through human capital.
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Ulkhaq, M. Mujiya, and Monalisa Putri Br. Barus. "Analisis Kepuasan Pelanggan dengan Menggunakan SERVQUAL: Studi Kasus Layanan IndiHome PT. Telekomunikasi Indonesia, Tbk, Regional 1 Sumatera." Jurnal Sistem dan Manajemen Industri 1, no. 2 (2017): 61. http://dx.doi.org/10.30656/jsmi.v1i2.365.
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As competition increases, delivering better service becomes more important; it is not with the expception of PT. Telekomunikasi Indonesia, Tbk (PT TELKOM), which is the only state-owned enterprise as well as the largest telecommunication and network service provider in Indonesia. This is because service quality is considered as an important aspect for the success of the service provider. This study aims to assess the service quality of PT. TELKOM for IndiHome products. A preliminary study showed that there are many customers complaining about IndiHome's service quality. In addition, the tight competition and the emergence of several similar service providers as well as attractive promotion will inevitably attract customers not to be loyal if PT. TELKOM does not immediately improve the quality of the service. This research was conducted not only to assess the service quality of IndiHome (using SERVQUAL), but also to give some recommendations to PT. TELKOM especially Regional 1 Sumatra in order to attain customer satisfaction. There were 153 respondents who participated in this study. The results show that on average, customers are not satisfied (the gap value is −1.539). This negative value means that the customers have high expectations of the services that should be delivered by PT. TELKOM, but in reality the performance of the service is not as high as their expectations. Therefore, some recommendations are given to improve the performance of IndiHome’s service quality so that the customers are satisfied.
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Ahmad Yusuf, Benny, Rini Sarianti, and Chichi Andriani. "The Effect of Work Motivation and Organizational Culture on Employee Performance at PT. Telkom Padang Branch." Greenation International Journal of Tourism and Management 1, no. 1 (2023): 32–37. http://dx.doi.org/10.38035/gijtm.v1i1.20.
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This study aims to analyze the influence of Work Motivation and Organizational Culture on Employee Performance of PT. Telkom Padang branch . This research was conducted at PT. Telkom Padang branch . The population in this study were all employees of PT. Telkom Padang branch totaling 142 people . The sampling technique used was a proportional cluster sampling technique so that a sample of 79 people was obtained. The data analysis technique used is regression analysis . Hypothesis testing in this study was carried out with the f test and t test. The results of the study show that : (1) Work motivation has a significant positive effect on Employee Performance at PT Telkom Padang branch , (2) Organizational Culture has a significant positive effect on Employee Performance at PT Telkom Padang branch .
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Hura, Periaman, and Novi Yanti. "Pengaruh Komunikasi Kerja, Motivasi Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Telkom Padang." EKASAKTI MATUA JURNAL MANAJEMEN 1, no. 4 (2023): 326–38. http://dx.doi.org/10.31933/emjm.v1i4.970.
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Penelitian ini bertujuan untuk mengetahui pengaruh komunikasi kerja, motivasi kerja, dan lingkungan kerja terhadap kinerja karyawan PT Telkom Padang. Metode pengumpulan data adalah Penelitian Lapangan dan Penelitian Kepustakaan. Populasi dalam penelitian ini adalah seluruh karyawan PT Telkom Padang yang berjumlah 32 orang dan sampel yang digunakan total sampling sebanyak 32 orang. Metode analisis data menggunakan analisis regresi linier berganda, koefisien determinasi, dan uji hipotesis t dan f. Hasil hipotesis penelitian adalah: (1) Komunikasi kerja secara parsial berpengaruh positif dan signifikan terhadap kinerja karyawan PT Telkom Padang. (2) Motivasi kerja secara parsial berpengaruh positif dan signifikan terhadap kinerja karyawan PT Telkom Padang. (3) Lingkungan kerja secara parsial berpengaruh positif dan signifikan terhadap kinerja karyawan PT Telkom Padang. (4) Kontribusi: Variabel komunikasi kerja, motivasi kerja, dan lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan PT Telkom Padang. (5) besarnya kontribusi komunikasi kerja, motivasi kerja, dan lingkungan kerja terhadap kinerja sebesar 97,9% sedangkan sisanya sebesar 2,1% dipengaruhi oleh variabel lain yang tidak diteliti dalam penelitian ini.
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Sari, Tyas Tunjung, and Pandu Nuansa Luhur. "MOTIVASI MEMEDIASI PENGARUH PELATIHAN DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PT. TELKOM WITEL YOGYAKARTA." Kajian Bisnis STIE Widya Wiwaha 28, no. 1 (2020): 71–88. http://dx.doi.org/10.32477/jkb.v28i1.378.
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This study aims to determine the motivation of work to mediate the effect of training and work environment on employee performance at PT. Telkom Witel Yogyakarta Yogyakarta. The purpose of this study is to determine and analyze 1) the effect of training on employee performance at PT. Telkom Witel Yogyakarta 2) the effect of training on employee performance through motivation at PT. Telkom Witel Yogyakarta 3) the influence of the work environment on employee performance at PT. Telkom Witel Yogyakarta 4) the influence of the work environment on employee performance through motivation at PT. Telkom Witel Yogyakarta. This study uses primary data through research on 62 respondents. Structural Equation is used to analyze data, using PLS (Partial Least Square) version 2.0. The results of this study indicate that there are 1) positive and significant influence of training on employee performance 2) positive and significant influence of work environment on employee performance 3) positive and significant effect of training on employee performance through motivation 4) positive and significant influence of work environment on employee performance through motivation.
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Sari, Tyas Tunjung, and Pandu Nuansa Luhur. "MOTIVASI MEMEDIASI PENGARUH PELATIHAN DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PT. TELKOM WITEL YOGYAKARTA." Kajian Bisnis Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha 28, no. 1 (2020): 71–88. http://dx.doi.org/10.32477/jkb.v28i1.41.
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This study aims to determine the motivation of work to mediate the effect of training and work environment on employee performance at PT. Telkom WitelYogyakarta Yogyakarta. The purpose of this study is to determine and analyze 1) the effect of training on employee performance at PT. Telkom Witel Yogyakarta 2) the effect of training on employee performance through motivation at PT. Telkom Witel Yogyakarta 3) the influence of the work environment on employee performance at PT. Telkom Witel Yogyakarta 4) the influence of the work environment on employee performance through motivation at PT. Telkom Witel Yogyakarta. This study uses primary data through research on 62 respondents. Structural Equation is used to analyze data, using PLS (Partial Least Square) version 2.0. The results of this study indicate that there are 1) positive and significant influence of training on employee performance 2) positive and significant influence of work environment on employee performance 3) positive and significant effect of training on employee performance through motivation 4) positive and significant influence of work environment on employee performance through motivation.
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Sofia, Susetyowati, Sulistari Sulistari, and Digor Mufti. "Pengaruh Keterampilan dan Karakteristik Kepribadian terhadap Kinerja Karyawan Pada PT Telkom Akses Sorong." Journal of Economics and Management (JECMA) 5, no. 1 (2023): 1–13. http://dx.doi.org/10.46772/jecma.v5i1.991.
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This study uses 3 variables, namely skills and personality characteristics as independent variables, employee performance variables as the dependent variable. This study aims to determine the effect of skills on employee performance at PT Telkom Access Sorong, to determine the effect of personality characteristics on employee performance at PT Telkom Access Sorong, and to determine the effect of skills and personality characteristics on employee performance at PT Telkom Access Sorong. This research is a quantitative research using a correlation approach. The population in this study is the Technician Employees of PT Telkom Access Sorong which is limited to the operation division of the technician section. The sample of this study amounted to 49 people. The sampling technique of this study used non-probability sampling with saturated sampling technique. The results of this study are 1) skills affect employee performance at PT Telkom Access Sorong, 2) characteristics affect employee performance at PT Telkom Access Sorong, 3) skills and personality characteristics on employee performance at PT Telkom Access Sorong. In testing the hypothesis, the t-value of skills (X1) is 11.624, and the t-value of personality characteristics is 8.272, then simultaneous testing shows the f-count of 486.854 with a significance value of 0.00, so it can be concluded that skills and personality characteristics on performance employees at PT Telkom Access Sorong
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Aziz, Tradiga Nur Aziz, Bambang Hermanto, and Pratami Wulan Tresna. "Karakter Kepemimpinan Ideal dalam Organisasi, Study Case : Project Management Telkom Regional 3 Jawa Barat." Bahtera Inovasi 6, no. 1 (2022): 25–31. http://dx.doi.org/10.31629/bi.v6i1.4080.
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PT. Telkom Indonesia yang ialah industri penyedia layanan jasa jaringan komunikasi secara lengkap. PT. Telkom Indonesia mengklaim dirinya disaat ini ialah salah satu industri yang terbanyak melayani jasa telekomunikasi serta informasi. Prosedur riset yang digunakan merupakan prosedur deskriftif analisis, ialah dengan metode menggambarkan secara universal mengenai fakta - fakta yang ditemui metode riset kepustakaan serta riset lapangan tepatnya di PT. Telekomunikasi Indonesia Divisi Project Management T- Reg 3 Jawa Barat, Perihal ini terjalin sebab kegiatan manajemen, yang mencakup perencanaan (planning), pengarahan (leading), pengorganisasian (organizing), serta pengendalian (controlling). Pemimpin pada jenis Otokratis menurut Manager Project Telkom Regional 3 Jawa Barat dengan rating yang sangat besar ialah 9 dengan skor rating serta bobot sebesar 1, 71. Jenis Kepemimpinan dari Kharismatic ini diberi Rating Oleh Manager Project Telkom Regional 3 Jawa Barat dengan memberi Rating yang lumayan besar ialah 8 dengan skor rating serta Bobot sebesar 1, 44
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Novita, Dien. "PENGARUH KOMPETENSI DAN DISIPLIN KERJA TERHADAP PRESTASI KERJA KARYAWAN PT. TELKOM PAREPARE." DECISION : Jurnal Ekonomi dan Bisnis 2, no. 2 (2021): 281–87. http://dx.doi.org/10.31850/decision.v2i2.1404.
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The purpose of this study was to determine the effect of competence and work discipline on the work performance of PT Telkom Parepare employees. The object of this research is the employees of PT Telkom Parepare City. To obtain data to support this research, the researcher used a questionnaire method with a sample size of 50 employees. The data analysis tool used in this research is a study with multiple linear regression models. Based on the results of the research that has been done, it shows that: 1) Competence has a significant effect on the work performance of PT Telkom Parepare employees. 2) Work discipline has a significant effect on the work performance of PT Telkom Parepare employees.
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Pradana, Gamaliel Widhi, and Rifki Adhitama. "Pengembangan Sistem Pendaftaran Tugas Akhir 1 Berbasis Web Dengan Metode Prototyping." LEDGER : Journal Informatic and Information Technology 1, no. 1 (2022): 1–8. http://dx.doi.org/10.20895/ledger.v1i1.774.
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Tugas Akhir (TA) merupakan salah satu mata kuliah wajib dan merupakan salah satu prasyarat bagi mahasiswa Fakultas Informatika Institut Teknologi Telkom Purwokerto untuk memperoleh gelar (Sarjana Komputer). Tugas akhir dibagi menjadi dua tahap yaitu tugas akhir I sebanyak 2 SKS dan tugas akhir II sebanyak 4 SKS. Tugas Akhir I berupa proposal penelitian mahasiswa dan secara umum dibagi menjadi empat tahap yaitu tahap bimbingan, tahap pendaftaran tugas akhir I, tahap seminar proposal, tahap penilaian proposal. Namun pada praktiknya ketika penyerahan dan pendataan berkas tahap pendaftaran tugas akhir I masih dilakukan secara manual menggunakan email dan microsoft excel yang dirasa kurang praktis. Maka dari itu perlu dikembangkan sistem pendaftaran tugas akhir 1guna memberikan kemudahan bagi gugus tugas TA, mahasiswa, dosen pembimbing, dan dosen penguji Fakultas Informatika Institut Teknologi Telkom Purwokerto dalam hal pendaftaran seminar proposal dan mengelola data/berkas tugas akhir I. Metode prototyping dipilih karena metode ini dapat mempersingkat durasi pengembangan perangkat lunak. Berdasarkan penelitian ini tentang Sistem Pendaftaran Tugas Akhir 1 Fakultas Informatika IT Telkom Purwokerto didapatkan hasil melalui pengujian black box menggunakan teknik Equivalence Partition yang menunjukan bahwa sistem berjalan sesuai harapan, yang berarti semua fitur dapat berjalan sebagaimana mestinya
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Solichin, Rachmawati, S. L. H. V. Joyce lapian, and Yunita Mandagie. "ANALISIS SWOT TERHADAP PENENTUAN STRATEGI LAYANAN INDIHOME DI TELKOM PLASA KOTAMOBAGU." Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi 11, no. 02 (2023): 101–12. http://dx.doi.org/10.35794/emba.v11i02.47720.
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Penelitian ini bertujuan untuk mengetahui factor internal (strength dan weakness) dan faktor eksternal (opporynities dan threats) serta penerapan strategi pada layanan IndiHome di Telkom Plasa Kotamobagu. Penelitian ini merupakan jenis penelitian deskriptif dengan pendekatan kualitatif. Penelitian dilaksanakan pada tahun 2022, dengan objek penelitian adalah Telkom Plasa Kotamobagu. Teknik pengumpulan data menggunakan observasi, wawancara, dokumentassi dan studi pustaka. Teknik analisis yang digunakan adalah dengan menggunakan Analisis SWOT. Dari Hasil penelitian dapat diketahui, Telkom Plasa Kotamobagu berada pada kuadran 1 yang artinya faktor internal lebih kuat dibandingkan dengan faktor eksternal perusahaam. Pada posisi tersebut, perusahaan sangat di untungkan, sehingga perusahaan dapat memanfaatkan peluang yang ada semaksimal mungkin dan dapat mendukung kebijakan pertumbuhan yang agresif. Untuk strategi pemasaran pada Layanan IndiHome Telkom Plasa Kotamobagu yang dapat dilakukan adalah dengan menerapkan strategi SO yang memanfaatkan kekuatan dan peluang Layanan IndiHome Telkom Plasa Kotamobagu Kata kunci : Analisis SWOT, strategi layanan.
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Muftikhali, Qilbaaini Effendi, Yudi Candra Kurniawan, and Dea Wemona Rahma. "Impact of Enterprise Systems on User Performance using the IGRACIAS V.1 Application at Telkom University Jakarta." Journal of Advances in Information and Industrial Technology 6, no. 1 (2024): 41–50. http://dx.doi.org/10.52435/jaiit.v6i1.540.
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Telkom University Jakarta is a new educational institution, previously known as Institut Teknologi Telkom Jakarta. Telkom University Jakarta Campus obtained a legacy system called IGRACIAS V.1 as an education management software. The IGRACIAS V.1 application raised the question of whether legacy applications in new institutions can accelerate the flow of education management in pursuing competitors. This research provided a deeper exploration of the influence of legacy enterprise system applications implemented in new institutions. The impact of legacy applications requires accurate measurement to serve as a reference for further development. The IT Balanced scorecard was chosen to measure whether the implementation of the legacy IGRACIAS V.1 application has had an impact and development direction that is in line with the goals of the new institution. The results show that two domains based on the IT Balanced scorecard need improvement, namely User Orientation and Future Orientation.
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Fathurrahman, Muhammad, Santi Nururly, and Mukmin Suryatni. "PENGARUH DISIPLIN KERJA, KOMITMEN ORGANISASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN UNIT OPERATION PADA PT TELKOM AKSES MATARAM." JMM UNRAM - MASTER OF MANAGEMENT JOURNAL 12, no. 2 (2023): 186–99. http://dx.doi.org/10.29303/jmm.v12i2.778.
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The aim of this research was to determine the effect of Work Discipline, Organizational Commitment and Work Environment on the Performance of Unit Operations Employees at PT. Telkom Access Mataram. The type of research applied is associative research. The technical analysis uses Multiple Linear Regression. The method used is the census method in which the respondents are employees of the operation unit of PT. Telkom Access Mataram with a total of 34 people. From this study, the results of the analysis stated that: 1. Work discipline has a positive and significant influence on the performance of employees at the operation unit of PT. Telkom Access Mataram. 2. Organizational commitment has a positive but not significant effect on the performance of employees at the operation unit of PT. Telkom Access Mataram. 3. The work environment has a positive and significant influence on the performance of employees at the operation unit of PT. Telkom Access Mataram.
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Riansah, Reza Muhammad, Rahmat W. Sembiring, and Zulaini Masruro. "Jaringan Syaraf Tiruan dalam Memprediksi Jumlah Pelanggan PT.Telkom Akses Area Sumbagut Menggunakan Metode Backpropagation." Prosiding Seminar Nasional Riset Information Science (SENARIS) 1 (September 30, 2019): 804. http://dx.doi.org/10.30645/senaris.v1i0.87.
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The number of customers of a service company greatly affects the development and progress of the company. Likewise with the number of customers of PT. Telkom Access (PTTA) Sumbagut Area which has an increase in the number of customers every year. In this study, the author will make predictions aimed at knowing the number of customers at PT. Telkom Access (PTTA) Sumbagut Area using the backpropagation method. Backpropagation is one method of artificial neural networks that mimics the workings of human nerves. Research uses data obtained from the database of PT. Telkom Access Pematangsiantar. This study produced the best architectural model, namely 3-14-1 which will be used to predict the number of customers of PT. Telkom Access (PTTA) Sumbagut Area with 85% accuracy.
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Winda and Parman. "PENGARUH PENDIDIKAN DAN PENEMPATAN KARYAWAN TERHADAP KINERJA KARYAWAN PADA PT. TELKOM KOTA PAREPARE." DECISION : Jurnal Ekonomi dan Bisnis 2, no. 2 (2021): 157–64. http://dx.doi.org/10.31850/decision.v2i2.1596.
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Thesis of Management Study Program, Faculty of Economics and Business. Muhammadiyah University of Parepare. The purpose of this study was to determine and analyze the effect of education and employee placement on the performance of PT Telkom Parepare employees. The object of this research is the employees of PT Telkom Parepare. To obtain data to support this research, the researcher used a questionnaire method with a sample size of 50 employees. The data analysis tool used in this research is a study with multiple linear regression models. Based on the results of the research that has been done, it shows that: 1) Education has no significant effect on the performance of PT Telkom Parepare employees. 2) Employee placement affects the performance of PT Telkom Parepare employees.
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Nadhia, Aurora, and Musa Hubeis. "Faktor-Faktor Customer Experience Management yang Berpengaruh terhadap Peningkatan Citra Telkom Speedy pada PT TELKOM Kandatel Bekasi." Jurnal Manajemen dan Organisasi 2, no. 1 (2016): 27. http://dx.doi.org/10.29244/jmo.v2i1.14194.
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Speedy as PT. Telkom Product is facing a high competition in internet services provider business. The product functional value is not sufficient to win the competition but it is need the internet service image as product image. Nowadays, Consumer perspective about product image is determined by their experiences. This is the reason behind Customer Experience Management (CEM) which defines as a process of managing customer experiences through company products or services. The factors of CEM are product, service, channel, promotion and brand. The research objectives at PT. Telkom Kandatel Bekasi are (1) to identify CEM factors of SPEEDY (2) to identify which CEM factors are influencing product image, (3) to indentify dominant CEM factor which influencing product imager (4) to recommend the effective implementation of CEM. The research showed 68,8 percent CEM factors were influencing Telkom Speedy image, which there are three factors e.g. product, promotion and brand were partially influenced Telkom Speedy image. Product was the most dominant factors of CEM which influenced image. The research recommended PT. Telkom to improve the quality of Telkom Speedy through speed of internet access improvement, front liners services, and promotion, to manage customer experience.
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Ferdi Ramadi Pamungkas Priambono and Arief Satriansyah. "Analisis Prosedur Perhitungan, Pemotongan Penyetoran dan Pelaporan PPH Final Pasal 4 Ayat (2) Atas Perkerjaan Jasa Kontruksi PT. Telkom Akses." JURNAL MANAJEMEN DAN BISNIS EKONOMI 2, no. 4 (2024): 169–78. http://dx.doi.org/10.54066/jmbe-itb.v2i4.2491.
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The research was motivated by the fact that there were still errors in input in the application system tax resulting from miscalculation of PPh 4(2) at PT. Telkom Access the results of Fiscal Year observations 2023. The research objectives are 1) to find out the procedures for calculating, cutting, deposit, and reporting of Final Income Tax Article 4 (2) for PT construction services work. Telkom Access. 2) to find out whether there are differences in procedures implemented by PT.Telkom Access the provisions of tax regulations related to Final Income Tax Article 4 (2) above construction services work. This type of quantitative research uses descriptive analysis techniques. The population and research sample is PPh 4(2) transaction data for the 2023 Tax Year at PT. Telkom Access. The research results show that 1) Calculation procedures, deductions, payments and Final PPh 4(2) reporting implemented at PT. Telkom Access includes a) Process calculations and deductions; b) Reconciliation Process; c) Deposit/Payment Process; d) Process Reporting. 2) There are no significant differences regarding calculation procedures, deductions, deposit, and reporting of Final Income Tax 4 (2) for PT construction services work. Telkom Access with provisions of Final Income Tax regulations Article 4 (2) for construction services work. This means everything the procedure is in accordance with the regulations.
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Harisa, Sitti Saenab, and Muhammad Aqil Rusli. "Penerapan Pendekatan Technological, Pedagogical, Content, Knowledge (TPACK) terhadap Kemampuan Prosedural IPA Siswa Kelas VIII SMP Telkom Makassar." Jurnal Pendidikan dan Pembelajaran Sains Indonesia (JPPSI) 5, no. 2 (2022): 128–34. http://dx.doi.org/10.23887/jppsi.v5i2.45234.
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Abstrak: Penelitian ini adalah penelitian pre-experiment yang bertujuan untuk mengetahui (1) kemampuan prosedural IPA siswa kelas VIII SMP Telkom Makassar setelah diajar dengan menggunakan pendekatan TPACK pada materi tekanan dan penerapannya dalam kehidupan sehari-hari dan (2) kategori kemampuan prosedural IPA siswa kelas VIII SMP Telkom Makassar setelah diajar dengan menggunakan pendekatan TPACK pada materi tekanan dan penerapannya dalam kehidupan sehari-hari. Jenis penelitian ini adalah penelitian pre-experiment dan desain penelitian one shot case study. Populasi penelitian ini adalah seluruh siswa kelas VIII SMP Telkom Makassar. Sampel ditetapkan melalui teknik purposive sampling sehingga terpilih dua kelas dengan jumlah keseluruhan 35 siswa. Instrumen penelitian berupa tes kemampuan prosedural. Teknik pengumpulan data pada penelitian ini dengan pemberian skor tes. Data dianalisis dengan statistik deskriptif dan inferensial. Hasil analisis menunjukkan bahwa (1) secara deskriptif kemampuan prosedural IPA siswa kelas VIII SMP Telkom Makassar setelah dibelajarkan menggunakan pendekatan TPACK pada materi tekanan dan penerapannya dalam kehidupan sehari-hari memperoleh skor rata-rata yaitu 18,77 yang berada pada kategori sedang. (2) Melalui uji t satu sampel, diperoleh bahwa kemampuan prosedural IPA siswa kelas VIII SMP Telkom Makassar setelah dibelajarkan menggunakan pendekatan TPACK pada materi tekanan dan penerapannya dalam kehidupan sehari-hari adalah lebih dari skor 10 atau minimal berada pada kategori sedang dan tinggi.
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Ramadhan, Gilang, Rohana Rohana, and Amir Pada. "The Effect Of Use Animation Media On Learning Outcomes In Science Learning Of The Fourth Grade Students Telkom Makassar." International Journal of Elementary School Teacher 1, no. 2 (2023): 175. http://dx.doi.org/10.26858/ijest.v1i2.17970.
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This research is a quantitative approach with the type of pre-experiment research that aims to determine (1) The description of the application of animation media in class IV A SD Telkom Makassar, (2) The description of the learning outcomes of students in class IV A SD Telkom Makassar, and (3) The effect of the application of animation media on the learning outcomes of students in class IV A SD Telkom Makassar. The independent variable in this study is the application of animation media, while the dependent variable is the learning outcomes of students. The population in this study were all grade IV students of SD Telkom Makassar as many as 83 people, while the sample was class IV A as an experimental class with 29 students with purposive sampling technique. The results of the research conducted can be concluded that (1) The description of animation media in class IV A SD Telkom Makassar took place effectively because the percentage category for each meeting increased. (2) The description of the learning outcomes of students in class IV A SD Telkom Makassar has increased. This is evidenced by the posttest scores of students in the high category after treatment while the pretest scores were in the medium category before treatment. (3) Data on the results of the study were obtained by giving a pre test and post test in the form of a multiple choice test. Based on the results of inferential statistical analysis obtained Sig. (2-tailed) from the results of the Paired Sample Test of 0.000, this value is smaller than α = 0.05. It can be concluded that animation media has a significant effect on the learning outcomes of class IV A Telkom Makassar students.
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Ramadhan, Gilang, Rohana Rohana, and Amir Pada. "The Effect Of Use Animation Media On Learning Outcomes In Science Learning Of The Fourth Grade Students Telkom Makassar." International Journal of Elementary School Teacher 1, no. 2 (2023): 175. https://doi.org/10.70713/ijest.v1i2.17970.
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This research is a quantitative approach with the type of pre-experiment research that aims to determine (1) The description of the application of animation media in class IV A SD Telkom Makassar, (2) The description of the learning outcomes of students in class IV A SD Telkom Makassar, and (3) The effect of the application of animation media on the learning outcomes of students in class IV A SD Telkom Makassar. The independent variable in this study is the application of animation media, while the dependent variable is the learning outcomes of students. The population in this study were all grade IV students of SD Telkom Makassar as many as 83 people, while the sample was class IV A as an experimental class with 29 students with purposive sampling technique. The results of the research conducted can be concluded that (1) The description of animation media in class IV A SD Telkom Makassar took place effectively because the percentage category for each meeting increased. (2) The description of the learning outcomes of students in class IV A SD Telkom Makassar has increased. This is evidenced by the posttest scores of students in the high category after treatment while the pretest scores were in the medium category before treatment. (3) Data on the results of the study were obtained by giving a pre test and post test in the form of a multiple choice test. Based on the results of inferential statistical analysis obtained Sig. (2-tailed) from the results of the Paired Sample Test of 0.000, this value is smaller than α = 0.05. It can be concluded that animation media has a significant effect on the learning outcomes of class IV A Telkom Makassar students.
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Ramadhan Putra Ardianto. "Strategi Komunikasi Public Relations PT.Telkom Indonesia TBK di Jakarta dalam Menjaga Citra Perusahaan." Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi 1, no. 5 (2024): 65–70. https://doi.org/10.62383/konsensus.v1i5.372.
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Telkomunikasi or what we usually know as Telkom is a company operating in the communications sector and is currently the largest telecommunications company in Indonesia, not only PT. Telkom is also the sixth largest company in the world. Public Relations is an important part of maintaining a company's image. This thesis discusses the strategy of PT. Telkom Indonesia Tbk in Jakarta in maintaining the company's image. There are 1 main problems contained in it, namely: what is the public relations strategy of PT. Telkom Indonesia Tbk in Jakarta in maintaining the company's image? This type of research is descriptive qualitative. With a communication research approach, using data collection techniques through interviews, observation and documentation. Meanwhile, data processing and analysis techniques are carried out in three stages, namely: data reduction, data presentation, and drawing conclusions. The research results can be concluded as follows: Public relations strategy at PT. Telkom Indonesia in maintaining its corporate image, namely: (1) arranging media relations/media partnership activities. (2) establishing good/harmonious relationships within the company both within the company environment (internal public) and with the environment outside the company (external public) Business carried out by PT. Telkom Indonesia, Tbk in maintaining the company's image, namely (1) maximizing good and excellent service to consumers, channeling concern through the help of corporate social responsibility (CSR). (2) strengthening employee duties, in order to achieve the company's vision and mission in maintaining the company's image as part of public relations duties. From the results of this research, strategies for activities carried out in a company must understand the importance of the techniques used as strategies, especially public relations strategies to help carry out company activities to achieve goals or vision and mission.
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Basyirah, Basyirah, and Istamin Istamin. "PENGARUH PENGEMBANGAN KARIR DAN KEPEMIMPINAN TERHADAP KINERJA KARYAWAN DI TELKOM DIVISI AREA ACEH TENGAH." Gajah Putih Journal of Economics Review 3, no. 1 (2021): 41–54. http://dx.doi.org/10.55542/gpjer.v3i1.61.
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Kemajuan suatu perusahaan sangat dipengaruhi oleh kinerja karyawan yang bekerja di dalamnya. Bagus tidaknya kinerja mereka Tentunya dipengaruhi oleh beberapa faktor. Tujuan penelitian ini adalah mengetahui seberapa besar pengaruh pengembangan karir dan kepemimpinan terhadap kinerja karyawan di Telkom Divisi Area Aceh Tengah. Penelitian ini menggunakan pendekatan kuantitatif dengan mengambil sampel sebanyak 60 karyawanPT. Telkom Divisi Area Aceh Tengah. Hasil penelitian menunjukkan bahwa: (1)Berdasarkan hasil analisis regresi linier berganda diperoleh penjelasan bahwa semua variabel yang diteliti yaitu pengembangan karir (x1) dan kepemimpinan (x2) mempunyai korelasi yang kuat terhadap kinerja karyawan pada Telkom Divisi Area Aceh Tengah; (2) Berdasarkan hasil uji-F (simultan) menunjukkan bahwa semua variabel yang diteliti mempunyai pengaruh yang signifikan terhadap peningkatan kinerja karyawan pada Telkom Divisi Area Aceh Tengah dengan nilai Fhitung> Ftabel, pada tingkat signifikansi α = 5%; (3) Berdasarkan hasil uji-t (secara parsial) variabel yang sangat signifikan berpengaruh terhadap kinerja karyawan pada Telkom Divisi Area Aceh Tengah adalah variabel pengembangan karir dengan diperoleh nilai thitung lebih besar dibandingkan dengan variabel kepemimpinanmempunyai nilai thitungyang lebih kecil
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Husin, Wiwin. "PENGARUH JOB INSECURITY DAN BEBAN KERJA TERHADAP TURNOVER INTENTION PADA PT. TELKOM AKSES GORONTALO." Gorontalo Management Research 4, no. 01 (2021): 32. http://dx.doi.org/10.32662/gomares.v4i01.1724.
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Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh job insecurity (dan beban kerja baik secara simultan maupun secara parsial terhadap turnover intention pada PT. Telkom Akses Gorontalo. Metode yang digunakan di dalam penelitian ini melalui pendekatan kuantitatif dengan penyajian secara deskriptif. Populasi dalam penelitian ini adalah seluruh karyawan PT. Telkom Akses Gorontalo dan sampel yang digunakan dalam penelitian ini sebanyak 53 responden dengan menggunakan teknik random sampling. Teknik pengumpulan data melakukan observasi, wawancara dan menyebarkan kuisioner. Metode analisis menggunakan path analysis. Hasil penelitian menunjukan bahwa:(1) job insecurity (X1) dan beban kerja (X2) secara simultan berpengaruh positif dan signifikan terhadap turnover intention (Y) pada PT. Telkom Akses Gorontalo yaitu sebesar 0.856 atau 85,6%, (2) job insecurity (X1) secara parsial berpengaruh positif dan signifikan terhadap turnover intention (Y) pada PT. Telkom Akses Gorontalo yakni sebesar 0,343 atau 34,3%, dan (3) beban kerja (X2) secara parsial berpengaruh positif dan signifikan terhadap turnover intention (Y) pada PT. Telkom Akses Gorontalo yakni sebesar 0,604 atau 60,4%.Kata Kunci: job insecurity, beban kerja dan turnover intention
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Silalahi, Edward Efendi. "EMPLOYEES PERFORMANCE IN TERMS OF HUMANS RESOURCES DEVELOPMENT, INFORMATION TECHNOLOGY, AND JOB PROMOTION." American Journal of Management and Economics Innovations 06, no. 01 (2024): 37–46. http://dx.doi.org/10.37547/tajmei/volume06issue01-07.
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This study aims to determine (1) the effect of humans resources development on employees performance, (2) to determine the effect of information technology on performance, and (3) to determine the effect of job promotion on employee performance of information and technology directorate of PT Telkom Seluler Indonesia . This research method uses a quantitative descriptive research design. The population is all employees of information and technology directorate of PT Telkom Seluler , totaling 52 people and the sample used is taken from the entire population. The sampling technique used the census sampling method. Data collection by using a questionnaire. The data analysis technique used was statistical analysis, namely multiple linear regression, F test, t test and the coefficient of determination. The results showed that partially the development of human resources had a significant effect on the performance of information and technology directorate of PT Telkom Seluler . Partially, information technology has a significant effect on the performance of information and technology directorate of PT Telkom Seluler . Partially, promotion has a significant effect on the performance of information and technology directorate of PT Telkom Seluler Indonesia .
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Rally Drajana, Ivo Colanus. "PREDIKSI LOYALITAS PELANGGAN INDIHOME DENGAN METODE K-NEAREST NEIGHBOR." Simtek : jurnal sistem informasi dan teknik komputer 4, no. 2 (2019): 100–103. http://dx.doi.org/10.51876/simtek.v4i2.56.
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Perusahaan informasi serta komunikasi penyedia jasa dan jaringan telekomunikasi lengkap di Indonesia adalah Telkom. Telkom merupakan perusahaan yang menyedia[1]kan jasa dalam bidang telekomunikasi terkemuka diindonesia, dengan demikian Telkom wajib memberikan layanan terbaik kepada pelanggannya agar tetap loyal menggunakan produk dari Telkom, salah satunya indihome. Salah satu permasalahan yang dihadapi yang bergerak dibidang penjualan jasa adalah mempertahankan loyalitas pelanggannya Loyalitas pelanggan perlu diprediksi dengan akurat agar dapat membantu dalam proses pengambilan keputusan. Metode yang digunakan untuk memprediksi loyalitas pelanggan adalah metode K-Nearest Neighbor (K-NN). Tujuan dari algoritma KNN adalah mengklasifikasikan objek baru berdasarkan atribut dan training data. Prediksi Loyalitas Pelanggan Indihome berdasarkan data Pelanggan algoritma K-NN telah selesai dilakukan. Pada eksperimen algoritma K-NN model terbaik dilihat berdasarkan nilai error terkecil yaitu 0.100, variabel periode 3, validation 10 dan nilai k 9.
 
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Sutriniasih, Komang Sri. "ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS KARYAWAN PADA PT. PLASA TELKOM GROUP SINGARAJA." Jurnal Pendidikan Ekonomi Undiksha 10, no. 1 (2019): 156. http://dx.doi.org/10.23887/jjpe.v10i1.20098.
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Penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi loyalitas karyawan dan faktor yang paling dominan mempengaruhi loyalitas karyawan pada PT. Plasa Telkom Group Singaraja. Jenis penelitian ini merupakan penelitian deskriptif eksplorasi. Subjek penelitian adalah karyawan PT. Plasa Telkom Group Singaraja dan obyek penelitian adalah loyalitas karyawan. Data dikumpulkan dengan metode kuesioner dan dianalisis menggunakan analisis faktor dengan bantuan SPSS 16.0 for Windows. Hasil penelitian menunjukkan bahwa terdapat 14 faktor yang mempengaruhi loyalitas karyawan pada PT. Plasa Telkom Group Singaraja, namun hanya 4 faktor yang mempegaruhi loyalitas karyawan yang menunjukkan eigenvalue > 1. Keempat faktor tersebut yaitu karakteristik pribadi, karakteristik pekerjaan, karakteristik perusahaan, dan pengalaman kerja kemudian faktor yang paling dominan pengaruhnya terhadap loyalitas karyawan pada PT. Plasa Telkom Group Singaraja adalah faktor status perkawinan, faktor jati diri tugas, faktor sumber daya organisasi dan faktor penguasaan terhadap pekerjaan.
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Hamdi, Muhammad Zaibatul. "STRATEGI PUBLIC RELATIONS PT TELKOM WITEL RIKEP BATAM DALAM MEMBANGUN CITRA PERUSAHAAN MELALUI MEDIA SOSIAL." Indonesian Journal of Digital Public Relations (IJDPR) 2, no. 2 (2024): 112. http://dx.doi.org/10.25124/ijdpr.v2i2.6940.
Full textAbstract:
Public relations atau hubungan masyarakat memiliki peran penting dalam membangun, memperbaiki, dan mempertahankan citra dari sebuah lembaga atau perusahaan. Penelitian ini membahas strategi public relations PT Telkom Witel Rikep Batam dalam mempertahankan citra perusahaan melalui media sosial. Penelitian ini bertujuan untuk mengetahui bagaimana strategi dari Humas PT Telkom Witel Rikep Batam dalam mempertahankan kembali citra perusahaan melaluui konten-konten positif yang dimuat di media sosial. Penelitian ini menggunakan pendekatan kualitatif. Teknik pengumpulan data penelitian ini melalui wawancara mendalam, observasi, dan studi kepustakaan. Peneliti menggunakan teori dari Cutlip Center & Broom (2005) yakni: (1) mendefinisikan masalah; (2) membuat rencana dan program; (;3) bertindak dan berkomunikasi dan (4)mengevaluasi program. Hasil dari penelitian ini PT Telkom Witel Rikep Batam menerapkan tahapan-tahapan mulai dari merumuskan masalah, membuat rencana, eksekusi sebuah program, dan evaluasi. Kata Kunci: citra, media sosial, PT Telkom Witel Rikep Batam, strategi humas
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Permatasari, Santi, Khaeruman Khaeruman, and Budi Susanto. "Peningkatan Kinerja Karyawan Melalui Kepemimpinan Transformasional Dan Komitmen Organisasi PT. Telkom Akses Serang Banten." INVESTASI : Inovasi Jurnal Ekonomi dan Akuntansi 2, no. 3 (2024): 119–29. http://dx.doi.org/10.59696/investasi.v2i3.47.
Full textAbstract:
Telkom Akses (PTTA) merupakan salah satu anak perusahaan telkom yang bergerak di bidang kontruksi pembangunan dan manage service infrastruktur jaringan. PT. Telkom Akses juga memiliki cabang perusahaan di setiap wilayah diantaranya PT. Telkom Akses Serang Banten yang melayani ratusan jasa pelanggan dengan layanan yang mencakup telepon tidak bergerak kabel, internet, komunikasi data, Internet Protocol (IP) TV, jaringan dan interkoneksi serta telepon bergerak nirkabel (celular) Tujuan penelitian ini yaitu untuk mengetahui kepemimpinan transformasional dapat meningkatkan kinerja karyawan, untuk mengetahui komitmen organisasi dapat meningkatkan kinerja karyawan dan untuk mengetahui seberapa besar kepemimpinan transformasional dan kinerja karyawan dapat meningkatkan kinerja karyawan di PT. Telkom Akses Serang Banten. Metode penelitian ini adalah pendekatan kuantitatif. yaitu untuk menguji pengaruh variabel bebas terhadap variabel terikat yang dalam penelitian ini menggunakan 2 variabel bebas (Kepemimpinan transformasional dan komitmen organisasi) dan 1 variabel terikat (Kinerjavkaryawan). Pendekatan yang dilakukan dalam penelitian ini yaitu metode survei terhadap 57 karyawan Hasil dari penelitian ini dihitung Fhitung sebesar 5,285 > Ftabel 3,165 peningkatan yang positif antara peningkatan kinerja karyawan melaui kepemimpinan transformasional dan komitmen organisasi, tingkat signifikansi sebesar 0,008 < 0,05 sehingga H0 ditolak ini berarti adanya peningkatan yang positif dan signifikan antara peningkatan kinerja karyawan melalui kepemimpinan transformasional dan komitmen organisasi PT. Telkom Akses Serang Banten. Besarnya persentase peningkatan kinerja karyawan melalui kepemimpinan transformasional dan komitmen organisasi sebesar 16,4% dan sisanya 83,6% dipengaruhi oleh variabel lain.
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Yusuf, Maulana. "Analisis Kualitas Pelayanan Di PT Telkom Kandatel Garut." Journal Of Entrepreneurship and Strategic Management 1, no. 01 (2022): 01–11. http://dx.doi.org/10.52434/jesm.v1i01.94.
Full textAbstract:
Penelitian ini dilakukan untuk mengetahui (1) Untuk menganalisis gap antara harapan (expected) dan kinerja pelayanan yang dirasakan (perceived) tiap atribut kualitas yang ada pada PT Telkom Kandatel Garut, (2) Untuk mengetahui gambaran dan mengukur kualitas pelayanan PT Telkom Kandatel Garut dilihat dari persepsi konsumen dan (3) Untuk memetakan atribut-atribut kualitas pelayanan berdasarkan persepsi konsumen. Metode penelitian yang digunakan dalam penelitian ini yaitu Analisis Service Quality (SERVQUAL) dan Importance Performance Analysis (IPA). Populasi dalam penelitian ini yaitu Pelanggan PT Telkom Kandatel Garut. Teknik Sampling yang digunakan dalam penelitian ini teknik Non Probability Sampling dengan teknik penarikan Sampel menggunakan Slovin adapun sampel yang ditetapkan yaitu sebanyak 100 responden. Hasil penelitian ini menunjukan bahwa secara keseluruhan terdapat Kesenjangan (Gap) antar nilai Kinerja (Perceived) dengan Harapan Konsumen (Expected) sebesar -0,24, sehingga karena nilai Gap tidak terlalu besar maka dapat diduga bahwa kualitas pelayanan PT Telkom Kandatel Garut menurut persepsi Konsumen cukup baik. Berdasarkan hasil pemetaan atribut dengan menggunakan diagram kartesius diketahui bahwa terdapat 1 atribut pada kuadran A ( Prioritas Utama), 13 atribut pada kuadran B (Pertahankan Prestasi), 12 Atribut pada kuadran C (Prioritas Rendah) dan 4 Atribut terdapat pada Kuadran D (Berlebihan).
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Bagea, Arfin. "PENGARUH PENGALAMAN PRAKTIK KERJA INDUSTRI DAN MOTIVASI TERHADAP KESIAPAN KERJA SISWA KELAS XII PROGRAM KEAHLIAN TEKNIK KOMPUTER DAN JARINGAN SMK TELKOM KENDARI." SELAMI IPS 12, no. 2 (2020): 221. http://dx.doi.org/10.36709/selami.v12i2.10853.
Full textAbstract:
Abstrak: Perkembangan IPTEK menuntut pembinaan sumber daya manusia yang berkualitas. Daya saing Indonesia dalam menghadapi persaingan antar negara maupun perdagangan bebas sangat ditentukan oleh outcome dari pembinaan sumber daya manusianya. Salah satu upaya negara dalam pemenuhan sumber daya manusia level menengah yang berkualitas adalah pembinaan pendidikan Sekolah Menengah Kejuruan. Penelitian ini bertujuan (1) untuk mengetahui pengaruh pengalaman praktik kerja industri terhadap Kesiapan Kerja Siswa, (2) untuk mengetahui pengaruh Motivasi terhadap Kesiapan Kerja Siswa, dan (3) untuk mengetahui pengaruh pengalaman praktik kerja industri dan motivasi kerja dan kesiapan kerja Siswa. Populasi dalam penelitian ini adalah seluruh siswa kelas XII Program Keahlian Teknik Komputer dan Jaringan SMK Telkom Kendari yang berjumlah 91 orang. Teknik Analisis data yang digunakan adalah analisis regresi berganda. Hasil Penelitian ini menunjukkan bahwa (1) peningkatan pengalaman praktik kerja industri (prakerin) dan motivasi berpengaruh positif dan signifikan terhadap kesiapan kerja siswa SMK Telkom Kendari. (2) pengalaman praktik kerja industri (prakerin) berpengaruh positif dan signifikan terhadap kesiapan kerja siswa kelas XII SMK Telkom Kendari. (3) motivasi berpengaruh positif dan signifikan terhadap kesiapan kerja, menemukan bahwa semakin baik motivasi dalam lingkup SMK Telkom Kendari, maka kesiapan kerja juga akan semakin baik. Kata Kunci : Pengalaman Prakerin, Motivasi, Kesiapan Kerja
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Birlianto, Ali Rahmat, and Jati Imantoro. "Pengaruh Price, Brand Image Dan Pelayanan Terhadap Kepuasan Pelanggan Indihome Pada PT Telkom Witel Metro." Jurnal Manajemen DIVERSIFIKASI 2, no. 2 (2022): 392–408. http://dx.doi.org/10.24127/diversifikasi.v2i2.1123.
Full textAbstract:
INFLUENCE OF PRICE, BRAND IMAGE AND SERVICE
 ON INDIHOME CUSTOMER SATISFACTION
 AT PT TELKOM WITEL METRO
 By
 Ali Rahmat Birlianto ,H. Suwarto2, S.E M.M, Jati Imantoro, S.E., M.E.Sy
 NPM.16610134
 ABSTRACT
 Ali Rahmat Birlianto The Influence of Price, Brand Image And Service On Indihome Customer Satisfaction At Pt Telkom Witel Metro. Supervisor (1) H. Suwarto, S.E M.M (2) Jati Imantoro, S.E., M.E.Sy.
 Today's increasingly rapid technological development and competition requires every company to innovate for the sake of its company's existence. The existence of innovation in the company makes the company can grow and be able to compete in the market. The development of technology and information is getting higher and more complex. One of the products that has developed quite rapidly is pay television service products.
 This study aims to determine 1) To determine the effect of Price on customer satisfaction of Indihome products from PT. Telkom Witel Metro.2) To determine the effect of brand image on customer satisfaction of Indihome products from PT. Telkom Witel Metro 3) To determine the effect of customer service on customer satisfaction of Indihome products from PT. Telkom Witel Metro. 4) To determine the effect of price, brand image and customer service on customer satisfaction of Indihome products from PT. Telkom Witel Metro. The survey method was chosen as the primary data source. The survey method focuses on collecting data from respondents who have certain information, thus enabling researchers to solve problems. Data collection was carried out using a questionnaire or questionnaire instrument. In this study, the population is consumers who use telkom products. The sampling technique uses accidental sampling with a total sample of 100 people. Data collection techniques using a questionnaire with a Likert scale.
 The results showed that 1) there was a positive and significant influence between Price on Indihome product customer satisfaction 2) there was a positive and significant influence between brand image on Indihome product customer satisfaction. 3) there is a positive and significant influence between service on customer satisfaction for Indihome products. 4) there is a positive and significant influence between price, brand image and service on customer satisfaction of Indihome products.
 Keywords: Price, Brand Image, Service and Customer Satisfaction
 
 
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Titus Kristanto, Dewi Rahmawati, Arliyanti Nurdin, Fidi Wincoko Putro, Ardian Yusuf Wicaksono, and Mohammad Sholik. "PELATIHAN KETERAMPILAN WEB DESIGN BAGI SISWA SMK NEGERI 1 SURABAYA." Randang Tana - Jurnal Pengabdian Masyarakat 2, no. 2 (2019): 153–60. http://dx.doi.org/10.36928/jrt.v2i2.393.
Full textAbstract:
SMK Negeri 1 Surabaya merupakan sekolah kejuruan negeri favorit di Surabaya. Lokasi SMK Negeri 1 Surabaya berdekatan dengan RSI Ahmad Yani Surabaya. Kegiatan Pengabdian kepada Masyarakat (PkM) ini dilandasi pemikiran bahwa pada era milenial ini, SMK Negeri 1 Surabaya harus dapat bersaing dengan sekolah kejuruan lain, baik sekolah negeri maupun swasta, entah di kota Surabaya sendiri ataupun di kota-kota lain. Solusi yang ditawarkan dari Institut Teknologi Telkom Surabaya dalam mengikuti perkembangan zaman adalah pelatihan keterampilan web design yang ditujukan bagi para siswa SMK Negeri 1 Surabaya Jurusan Multimedia dan Jurusan Rekayasa Perangkat Lunak. Tujuan kegiatan pelatihan keterampilan ini adalah untuk meningkatkan kemampuan siswa SMK Negeri 1 Surabaya dalam membuat dan mengelola web secara mandiri. Pelatihan keterampilan web design ini melibatkan dosen dan mahasiswa dari program studi Rekayasa Perangkat Institut Teknologi Telkom Surabaya. Hasil kegiatan pelatihan keterampilan web design adalah para siswa mampu merancang dan mengelola web secara mandiri, mulai dari tingkat dasar sampai tingkat dinamis.
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Titus Kristanto, Dewi Rahmawati, Arliyanti Nurdin, Fidi Wincoko Putro, Ardian Yusuf Wicaksono, and Mohammad Sholik. "PELATIHAN KETERAMPILAN WEB DESIGN BAGI SISWA SMK NEGERI 1 SURABAYA." Randang Tana - Jurnal Pengabdian Masyarakat 2, no. 2 (2019): 153–60. https://doi.org/10.36928/jrt.v2i2.1372.
Full textAbstract:
SMK Negeri 1 Surabaya merupakan sekolah kejuruan negeri favorit di Surabaya. Lokasi SMK Negeri 1 Surabaya berdekatan dengan RSI Ahmad Yani Surabaya. Kegiatan Pengabdian kepada Masyarakat (PkM) ini dilandasi pemikiran bahwa pada era milenial ini, SMK Negeri 1 Surabaya harus dapat bersaing dengan sekolah kejuruan lain, baik sekolah negeri maupun swasta, entah di kota Surabaya sendiri ataupun di kota-kota lain. Solusi yang ditawarkan dari Institut Teknologi Telkom Surabaya dalam mengikuti perkembangan zaman adalah pelatihan keterampilan web design yang ditujukan bagi para siswa SMK Negeri 1 Surabaya Jurusan Multimedia dan Jurusan Rekayasa Perangkat Lunak. Tujuan kegiatan pelatihan keterampilan ini adalah untuk meningkatkan kemampuan siswa SMK Negeri 1 Surabaya dalam membuat dan mengelola web secara mandiri. Pelatihan keterampilan web design ini melibatkan dosen dan mahasiswa dari program studi Rekayasa Perangkat Institut Teknologi Telkom Surabaya. Hasil kegiatan pelatihan keterampilan web design adalah para siswa mampu merancang dan mengelola web secara mandiri, mulai dari tingkat dasar sampai tingkat dinamis.
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Hasanah, Siti Muawanatul. "Kepemimpinan Kepala Sekolah Dalam Mengembangkan Budaya Agama di SMK Telkom Sandhy Putra Malang." AL-WIJDÃN Journal of Islamic Education Studies 2, no. 2 (2017): 1–17. http://dx.doi.org/10.58788/alwijdn.v2i2.73.
Full textAbstract:
This study aims to (1) describes the religious culture in SMK Telkom Sandhy Putra Malang. (2) describes the principal strategies in the development of religious culture in SMK Telkom Sandhy Putra Malang. (3) explain citizen support schools in developing religious culture in SMK Telkom Sandhy Putra Malang. The results showed that (1) Being religious culture in SMK Telkom) include: (a) The addition of self-development learning the art of reading the Qur’an (SBA), (b) habituation smiles and greetings attitudes, (c) Implementation of Friday congregational prayers, girl’s learning, (d) The use of the hijab (islamic dress) on the day and month of Ramadan Friday, (e) Development of islamic religious activities through the BDI (islamic proselytizing agency), (f) warning the great days of Islam (PHBI). (2) the principal strategies in developing the religious culture include: (a). Program planning, (b) give an example to the citizens of the school, (c) share and support religious activities, (d) Conducting evaluations. (3) citizens support the school has done very well by showing their commitment. Sequentially (sequential) residents support the schools to the cultural development of religion is as follows: the principal’s commitment, the commitment of teachers, student commitment, and commitment of employees. Keywords: Principal Leadership, Religious Culture
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Atmaja, Putu Dibia, and Ni Nyoman Yulianthini. "Pengaruh Relationship Marketing dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Indihome pada PT. Telkom Datel Singaraja." Prospek: Jurnal Manajemen dan Bisnis 2, no. 2 (2021): 258. http://dx.doi.org/10.23887/pjmb.v2i2.28826.
Full textAbstract:
Penelitian ini bertujuan untuk menguji pengaruh (1) relationship marketing tehadap loyalitas pelanggan, (2) kepuasan pelanggan terhadap loyalitas pelanggan, (3) relationship marketing terhadap kepuasan pelanggan, (4) relationship marketing tehadap loyalitas pelanggan melalui kepuasan pelanggan Indihome pada PT Telkom Datel Singaraja. Desain penelitian yang digunakan pada penelitian ini adalah kuantitatif kausal. Subjek penelitian ini adalah pelanggan Indihome pada PT Telkom Datel Singaraja. Objek penelitian ini berfokus pada variabel relationship marketing, kepuasan pelanggan dan loyalitas pelanggan. Jumlah sampel yang digunakan dalam penelitian ini berjumlah 100 orang. Data dikumpulkan dengan teknik observasi, pencatatan dokumen dan kuesioner yang dianalisis dengan menggunakan analisis jalur. Hasil yang diperoleh dalam penelitian ini menunjukan bahwa, (1) relationship marketing berpengaruh positif dan signifikan terhadap loyalitas pelanggan, (2) kepuasan pelanggan berpengaruh positif dan signifikan terhadap loyalitas pelanggan, (3) relationship marketing berpengaruh positif dan signifikan terhadap kepuasan pelanggan, (4) relationship marketing berpengaruh positif dan signifikan terhadap loyalitas pelanggan melalui kepuasan pelanggan Indihome pada PT Telkom Datel Singaraja
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R.W.P.P.Zer, P. A. M. Zidane, and Indra Gunawan. "Penerapan Data Mining Naïve Bayes Dalam Klasifikasi Kepuasan Mahasiswa Berlangganan WiFi Indihome." Jurnal Media Informatika 3, no. 2 (2022): 112–18. http://dx.doi.org/10.55338/jumin.v3i2.488.
Full textAbstract:
WiFi Indihome merupakan salah satu produk PT. Telkom Group dibidang teknologi jaringan yang popular di masyarakat, salah satunya mahasiswa di STIKOM Tunas Bangsa. Berdasarkan tingkat populernya WiFi Indihome, PT. Telkom Group selalu menjaga kualitas dari produk yang dihasilkan agar mahaiswa puas terhadap layanan tersebut. Karena bukan tidak mungkin jika kualitas yang ditawarkan ditanggapi kurang memuaskan mahasiswa yang sudah berlangganan WiFi Indihome.. Tujuan dalan penelitian ini adalah untuk melakukan mengklasifikasi kepuasan mahasiswa STIKOM Tunas Bangsa yang berlangganan WiFi Indihome dengan data sebanyak 100 data training dan 10 data testing. Penelitian ini menghasilkan nilai akurasi sebesar 90% dengan hasil prediksi Puas dengan True Puas terdapat 8 item, sedangkan prediksi Puas dengan True Tidak Puas terdapat 1 item dan prediksi Tidak Puas dengan True Puas terdapat 0 item sedangkan prediksi Tidak Puas dengan True Tidak Puas terdapat 1 item. Dengan hasil penelitian ini dapat memberikan keputusan yang akan diambil oleh PT. Telkom Group untuk selalu meningkatkan kualitas dari produk yang dihasilkan.
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Hamzah, Andi Nurfadillah, and Sultan Baa. "The Relationship between Cognitive Styles and English Productive Skills of Vocational High School Students in Makassar." IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature 10, no. 1 (2022): 525–37. http://dx.doi.org/10.24256/ideas.v10i1.2742.
Full textAbstract:
The objectives of this research were (1) to find out the eleventh-grade students’ cognitive styles classification of SMK Telkom Makassar; (2) to find out the eleventh-grade students’ productive skills achievement of SMK Telkom Makassar; (3) to find out whether there is correlation between cognitive style and productive skills at the eleventh-grade students of SMK Telkom in the academic year of 2020/2021. The design of this research was correlational design. The total sample was chosen using quota sampling consisted of 30 tourism students in the eleventh grade at SMK Telkom Makassar in the academic year of 2020/2021. The instruments to collect the data were cognitive style test, speaking test and writing test. Group Embedded Figure Test (GEFT) was used to collect the cognitive style data while the speaking and writing test were used to collect the speaking and writing ability. In analyzing the data, the study used Person Product Moment formula to find the coefficient correlation and simple linear regression to find the significance and linearity of the variables. The findings indicated that (1) there were 16 Field Dependent (FD) students and 14 Field Independent (FI) students; (2) most of the students had poor achievement in speaking and writing test and there were a weak, positive correlation between students’ cognitive style and productive skills; (3) it was showed that the contribution of cognitive style to students’ speaking ability was 14.8%, and the contribution of cognitive style to students’ writing ability was 20.5%. Therefore, the study concluded that there was significant correlation between cognitive style and English productive skills of the eleventh grade students of SMK Telkom Makassar in the academic year of 2020/2021.
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Ilyasa, Diaz, and Prijana Prijana. "KERJASAMA PERPUSTAKAAN:PERAN STRATEGIS TELKOM UNIVERSITY OPENLIBRARY PADA LAYANAN KPK CORNER." BIBLIOTIKA : Jurnal Kajian Perpustakaan dan Informasi 8, no. 1 (2024): 44. http://dx.doi.org/10.17977/um008v8i12024p44-63.
Full textAbstract:
Penelitian ini bertujuan mendeskripsikan strategi kerjasama dan dampak yang ditimbulkan oleh Telkom University Open Library dalam kerjasama dengan KPK. Studi penelitian ini memakai metode kualitatif deskriptif, dengan pengambilan data melalui observasi, wawancara, dan studi literatur dengan teknik analisis data triangulasi sumber. Hasil dari studi penelitian ini adalah Telkom University Open Library memiliki strategi dalam kerjasama dengan KPK yaitu: 1) regulasi dan kebijakan dalam kerjasama 2) Negosiasi Penawaran & Pertimbangan Kerjasama 3) Menjalin Keberlanjutan Kerjasama. Sedangkan kerjasama ini berdampak pada: 1) Produktivitas Sumber Daya Manusia 2) Pertambahan Sumber Informasi, Fasilitas, dan Layanan 3) Citra Baik bagi Perpustakaan dan Universitas sebagai Lembaga Penaung.
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Yunita, Hasna, and Prijana Prijana. "Efektivitas Kerjasama Open Library Telkom University dengan Universidade Da Paz (Unpaz) Timor Leste dalam Bentuk E-Resources." Jurnal Pustaka Ilmiah 10, no. 1 (2024): 01. http://dx.doi.org/10.20961/jpi.v10i1.79677.
Full textAbstract:
<p><em>This collaboration was carried out to help Universidade Da Paz (UNPAZ) Timor Leste obtain various sources of information from e-resources in the Open Library Telkom University. The formulation of the problem in this research is 1) what is the form of collaboration between the Open Library Telkom University</em> <em>and UNPAZ 2) What is the impact and effectiveness of the collaboration between Open Library Telkom University</em> <em>and UNPAZ in accessing e-resources 3) What were the obstacles faced when this collaboration was carried out by the Open Library Telkom University</em> <em>and UNPAZ. Apart from that, to find out the impact and effectiveness of this collaboration. Lastly, to find out the problems faced when this collaboration in accessing e-resources takes place. The research method used is qualitative research through interviews, observation, and literature review. The results of the discussion in this research are a collaboration between Open Library Telkom University</em> <em>and UNPAZ in the form of accessing e-resources. Apart from that, this collaboration has a positive impact on both parties, and the obstacles faced when carrying out this collaboration are network constraints, language differences, and very minimal knowledge about how to use e-resources. The suggestion is to learn the languages used by each other, both from the Open Library Telkom</em> <em>University and the UNPAZ. Apart from that, improving internet network facilities for UNPAZ.</em></p>