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Dissertations / Theses on the topic 'The hospitality'

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1

Lindholm, Lois. "Hospitality Fostering Integration : Reassessing Hospitality in Migration Ethics." Thesis, Linköpings universitet, Institutionen för kultur och kommunikation, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-159946.

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This thesis analyses the concept of hospitality in the context of migration ethics. The underlying philosophical ideas of Kant, Levinas and Derrida are outlined and critically discussed. The use of hospitality in migration ethics as mainly a concern within the political dimension of society, devalues the concept and neglects the social dimension of hospitality. I argue that migration ethics should be more concerned with integration and that it is more relevant to speak of hospitality in relation to integration rather than migration, since hospitality has to do with interpersonal interactions.
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Conocimiento, Dirección de Gestión del. "Cornell Hospitality Quarterly." SAGE Publishing, 2004. http://hdl.handle.net/10757/655286.

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3

Miller, Christopher Lee. "Architecture and Hospitality." Thesis, Virginia Tech, 2021. http://hdl.handle.net/10919/103820.

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Architecture and hospitality go hand in hand. This thesis is a study of an architecture of hospitality that is informed by both site, culture, and climate conditions as well as cultural changes in the hospitality industry under the new conditions brought on by the Covid-19 pandemic.<br>Master of Architecture<br>The term "hospitality" usually is considering a place to sleep, eat, or enjoy oneself (Disney), but architects look at the term differently. We want to make something that is inviting and pleasing for the users. This thesis looks at what makes something hospitable.
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Rudchenko, Veronika. "Customer satisfaction in Hospitality." Doctoral thesis, Universitat Rovira i Virgili, 2017. http://hdl.handle.net/10803/456299.

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La presente tesis doctoral tiene como objetivo principal analizar la satisfacción del cliente en tres hoteles de diferente categoría, desde tres a cinco estrellas, situados en la ciudad de San Petersburgo en Rusia. La estructura de la tesis doctoral se presenta en tres partes bien diferenciadas: (1) Se realiza una profunda revisión sistemática de la literatura sobre la satisfacción del cliente centrándose particularmente en las ciencias sociales y la economía, analizando también las diferencias observadas por regiones geográficas comparando los resultados de la literatura internacional con los
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5

Von, Lengeling Volkher Heinrich Christoph. "Borderline hospitality: homestays as a commercial hospitality development project in Grahamstown, Eastern Cape." Thesis, Rhodes University, 2016. http://hdl.handle.net/10962/706.

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This study started as an anthropological investigation of commercial hospitality from the point of view of the hands-on host. The chosen case study for this investigation was the Kwam eMakana Government Initiated Poverty Alleviation Project which offered homestays in the townships of Grahamstown East since 2004. Homestays are the most intimate form of commercial hospitality, one step removed from non-commercial or social hospitality. Even at the homestay level there is a conceptual conflict between poverty and (Westernized) commercial hospitality, however, Kwam homes are more middle class than
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6

Boyne, Stevan. "Leadership and motivation in hospitality." Thesis, Bournemouth University, 2012. http://eprints.bournemouth.ac.uk/20767/.

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Customer contact service employees in hospitality organisations have a critical role to play in satisfying customers’ expectations. However, it is recognised that hospitality service jobs are often associated with low pay, long and anti-social hours, unstable and seasonal employment, low job status, a lack of career opportunities and poor levels of benefits. In the light of factors such as these, which are likely to militate against high levels of motivation - and consequently to reduce the quality of customer service - addressing hospitality customer service employees’ motivation can be viewe
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Kamari, Muhamad Naim. "Hospitality graduates : an employability model." Thesis, University of Surrey, 2003. http://epubs.surrey.ac.uk/2097/.

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Van, Oudtshoorn Clive Niel. "Elements in global hospitality expansion." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1019970.

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This study reflects an investigation into four elements that could affect global expansion strategies within the hotel industry. In both emerging and developed economies, the increased growth within the services sector has become more apparent. There is considerable knowledge and literature available on the process of internationalisation, globalisation and expansion within the services sector and as this information is important to understand the internationalisation process itself, the decision to expand (cross border) presents a number of opportunities and challenges to the hotel industry.
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9

Ogbeide, Godwin-Charles A. "Employability skills and students' self-perceived competence for careers in hospitality industry." Diss., Columbia, Mo. : University of Missouri-Columbia, 2006. http://hdl.handle.net/10355/4403.

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Thesis (Ph. D.) University of Missouri-Columbia, 2006.<br>The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on August 7, 2007) Includes bibliographical references.
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10

Kim, Jung Hee (Ginny). "Career expectations and requirements of undergraduate hospitality students and the hospitality industry an analysis of differences : a thesis submitted to AUT University in partial fulfilment of the requirements for the degree of Master of International Hospitality Management (MIHM), 2008 /." Click here to access this resource online, 2008. http://hdl.handle.net/10292/477.

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The hospitality industry has seen rapid growth through the last three decades. The hospitality industry in New Zealand is still growing steadily. According to the Ministry of Tourism (2008, para. 3), “Visitor expenditure is forecast (from 2008 to 2014) to increase from $13.73 billion to $19.05 billion per annum, an increase of 41.4%” (Ministry of tourism, 2008b). Therefore, in response to the needs of the industry, training providers have established a number of hospitality, leisure, travel and tourism degrees (O'Mahony & Sillitoe, 2001). However, previous studies have identified that hospital
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11

Hine, Catherine. "Transitioning beyond undergraduate hospitality education : a dialogic analysis of final year hospitality students' narratives of employability." Thesis, University of Plymouth, 2017. http://hdl.handle.net/10026.1/10143.

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Employability has become a key consideration for graduates, and society. Increasingly the trajectory of individuals at age 18 involves the completion of an undergraduate level degree qualification. This thesis presents a sociologically grounded study into the dialogic construction of employability in final year hospitality students and recent hospitality graduates. Drawing on a nationwide sample of UK based hospitality graduates, as they transition beyond undergraduate level higher education, a new understanding of the way in which employability is narrated and individuals position themselves
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12

Harris, Kimberley Jan. "Interactive video in the hospitality industry." Diss., This resource online, 1990. http://scholar.lib.vt.edu/theses/available/etd-08232007-111951/.

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13

Patel, Bhavisaben. "A hospitality resource booking management system /." Leeds : University of Leeds, School of Computer Studies, 2008. http://www.comp.leeds.ac.uk/fyproj/reports/0708/PatelB.pdf.

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14

Brotherton, Robert Arthur. "Critical success factors in hospitality businesses." Thesis, Manchester Metropolitan University, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.423526.

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15

Gore, Julie. "Exploring hospitality managers' decision making processes." Thesis, Oxford Brookes University, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.363569.

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Lonam, Matthew W. "Hospitality education 2010 : a delphi study /." free to MU campus, to others for purchase, 1999. http://wwwlib.umi.com/cr/mo/fullcit?p9953878.

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17

Kwack, Elizabeth S. (Elizabeth Sey-Kyung). "Church housing : a symbol of hospitality." Thesis, Massachusetts Institute of Technology, 2002. http://hdl.handle.net/1721.1/62976.

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Thesis (S.B. in Art and Design)--Massachusetts Institute of Technology, Dept. of Architecture, 2002.<br>"June 2002." Unpaged. Cataloged from PDF version of thesis.<br>This project is located in Bloomfield, NJ. Less than fifteen miles from New York City, the Township of Bloomfield was first settled by the Dutch in 1691 and later by the English in 1719. In 1812, the State of New Jersey finally incorporated Bloomfield as a township. Until then, it had been a parish of the city of Newark. The Township took its name from the Bloomfield Presbyterian Church. This church was named for General Joseph B
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18

Conocimiento, Dirección de Gestión del. "Journal of Hospitality & Tourism Research." SAGE Publishing, 2004. http://hdl.handle.net/10757/655338.

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Gutiérrez, Soto Melissa. "Manual of Hospitality : learning from migration." Thesis, Massachusetts Institute of Technology, 2020. https://hdl.handle.net/1721.1/127881.

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Thesis: S.M., Massachusetts Institute of Technology, Department of Architecture, May, 2020<br>Cataloged from the official PDF of thesis.<br>Includes bibliographical references (page 163).<br>The number of asylum seekers, refugees and displaced persons is increasing globally at an alarming, unprecedented rate. According to the United Nations, displaced persons are more likely to live in a city than in a rural area or camp, and more than 60% of the world's refugees live in urban settlements. The migration crisis is an urban question. Although cities theoretically present opportunities for jobs,
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20

Jasrapuria, Shreya. "Immigrant City: Hospitality and the Displaced." University of Cincinnati / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=ucin158400116874693.

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21

Answine, Amber Elena. "Functional Beauty: The Design of Hospitality." Thesis, Virginia Tech, 2013. http://hdl.handle.net/10919/23229.

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This project explores the use of poured-in-place concrete as a bearing wall structure, in lieu of a column and slab system, in order to permit the formation of multi-story, grand spaces indicative of a luxury hotel. These carved out spaces create a pathway through the building, allowing for the choreographed movement of a traveler from the initial point of arrival to reaching his or her destination at the pinnacle suite.<br>Master of Architecture
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22

Rowell, Rochelle L. "The archaeology of late monastic hospitality." Thesis, University of York, 2000. http://etheses.whiterose.ac.uk/14051/.

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This thesis examines the role of a distinctive group of monastic buildings, those constructed for the use of visitors, placing them in the distinctive cultural settings of the monastery and the surrounding secular landscape. It reconsiders the applicability of the inside/outside, secular/monastic dichotomy, which tends to imply restriction of access to the house, and examines human behaviour in and around visitors' structures, in the form of ritualized hospitality. It is thus concerned with the recursive relationships between monastic and secular cultures, and between individuals negotiating p
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23

Lu, Ying-Wei. "Important skills for Taiwanese hospitality and tourism graduates as perceived by hospitality educators and human resources managers." Online version, 1999. http://www.uwstout.edu/lib/thesis/1999/1999lu.pdf.

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24

Martin, Lynda (Lynda Jean). "Personality Profiles of Hospitality Students: A Comparison of These Traits to Those Preferred by the Hospitality Industry." Thesis, University of North Texas, 1991. https://digital.library.unt.edu/ark:/67531/metadc500681/.

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One problem facing the hospitality industry today is turnover. Management turnover rates of 50 and 75 percent continue to plaque all segments of the industry. Personality type theory holds that people are happier in environments that are compatible with their personalities. This study examines 229 undergraduate students enrolled in hospitality education at the University of North Texas. The Myers Briggs Type Indicator was administered to these students to determine their predominant personality types, and to compare these types to those desired by hospitality industry professionals for success
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25

Kerr, Patricia Elisabet. "Hospitality as the Christian individual and corporate relational reality that reflects God's character." Theological Research Exchange Network (TREN), 1994. http://www.tren.com.

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26

Boudou, Benjamin. "Théorie politique de l'hospitalité : les relations de pouvoir aux frontières des communautés politiques." Thesis, Paris, Institut d'études politiques, 2013. http://www.theses.fr/2013IEPP0060.

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Dans cette thèse, l’auteur cherche à répondre à la question suivante : pourquoi, dans quelles conditions, et avec quelles conséquences, l’hospitalité devient-elle un concept politique ? Cette thèse met au jour les façons dont différentes traditions politiques ont fait appel à ce concept pour déterminer comment la communauté politique doit se lier aux étrangers. L’hospitalité sert ainsi un double objectif : elle permet de préciser le statut des étrangers, et elle justifie l’équilibre pratiqué entre l’inclusion et l’exclusion aux frontières. L’hospitalité apparaît donc à la fois comme une soluti
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27

Wood, Stacey. "A Study of the Word "Good" Regarding Entry-Level Management Positions from Hospitality Recruiter and Hospitality Student Perspectives." Thesis, University of North Texas, 2016. https://digital.library.unt.edu/ark:/67531/metadc849644/.

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When asked to identify what characteristics are needed to fulfill an entry level management position in their companies, recruiters replied they were looking for someone “good”. When asked why they are enrolled in a 4 year hospitality program, a student may say to acquire a “good” job. The purpose of this study was to investigate the word “good” as it relates to hospitality industry recruiters in fulfilling an entry-level management position, as well as the hospitality management students perspective of “good” related to acquiring an entry level management position upon graduation from a four
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28

Wise, Richard M. "Biblical hospitality in light of historical research." Theological Research Exchange Network (TREN), 1985. http://www.tren.com.

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Timmers, Jozef P. "Hospitality as a metaphor for Christian action." Theological Research Exchange Network (TREN), 1990. http://www.tren.com.

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30

Horton, Kimberley. "A hospitality management student career planning guidebook." Thesis, California State University, Long Beach, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=1600054.

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<p> The purpose of this project is to create a career planning guidebook for undergraduate hospitality management students. This guidebook will allow students to determine what their interests are in various hospitality careers. Students&rsquo; interests will be determined by performing a self assessment via the web based O*Net Interest Profiler&trade; instrument. The Interest Profiler report will identify students&rsquo; interests based on the six personality types adapted from John Holland&rsquo;s typology of personality types and work environments.</p>
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31

Malone, Joanne. "Creative teaching methodologies for hospitality management education." Thesis, Queen's University Belfast, 2013. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.602396.

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This dissertation explores the role of creative teaching methods in hospitality management education. It examines how hospitality lecturers and students perceive the role of creativity in a selection of higher education institutions in the Republic of Ireland. It also reports on the current level of creative leaching practices within the hospitality discipline in these institutions and how effective they are within the disciplinary and institutional contexts in which they occur. A mixed methods approach was used to gather the views of lecturers and students concerning creativity and its role i
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Chen, Tzu-Yin. "Statistical Analysis of Hospitality Industry Fire Experience." University of Canterbury. Civil Engineering, 2001. http://hdl.handle.net/10092/8256.

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By their very nature as transient properties, the hospitality industry brings a large number of people together in unfamiliar surroundings. In this report, data collected by the New Zealand Fire Service were used to identify the trends for hospitality industry fire experience. Overall, the hospitality industry stands not only for a high percentage of national economic development but also builds the reputation of New Zealand. A severe fire incident may cause job losses for an indefinite period of time, tradesmen and suppliers may lose a large and regular source of income, the town may lose on
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Lugosi, Peter. "The production and consumption of hospitality space." Thesis, London Metropolitan University, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.432039.

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The principal aim of the study is to examine the relationship between collective and individual identities and the production and consumption of hospitality. The thesis develops an ecological approach to hospitality that is simultaneously social and spatial; hospitality is understood as both process and context where social relationships and identities are articulated. It is argued that different ecologies of hospitality represent specific social orders and networks of relationships where hosts and guests simultaneously produce and consume their hospitality spaces. The study re-evaluates the e
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Mansor, Fatheh Alsenoussi. "Politeness and offering in Libyan Arabic hospitality." Thesis, Sheffield Hallam University, 2017. http://shura.shu.ac.uk/18150/.

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This study examines the nature and sequencing of offering and receiving hospitality in Libyan society and discusses the extent to which offers and refusals are conventionalized in Libyan Arabic language. I investigate the attitudes, beliefs and ideologies behind this conventional Libyan Arabic linguistic practice. The study looks particularly at Libyan Arabic people in relation to their day-to-day hospitality interchanges. Within this, I examine the different types of Libyan Arabic offer sequences and the sociolinguistic factors that account for their form and structure. Several existing studi
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Conocimiento, Dirección de Gestión del. "Guía de acceso para Cornell Hospitality Quarterly." SAGE Publishing, 2021. http://hdl.handle.net/10757/655286.

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36

Araújo, Medéia Veríssimo Silva de. "Experience marketing and the luxury hospitality industry." Master's thesis, Universidade de Aveiro, 2012. http://hdl.handle.net/10773/10478.

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Mestrado em Gestão<br>Esta pesquisa tem por objetivo entender como os hotéis de luxo tentam criar uma experiência para os consumidores através de seus serviços. Visando este fim, foi feita uma pesquisa exploratória baseada em seis componentes que sustentam a experiência do consumidor: sensorial, emocional, cognitivo, pragmático, estilo de vida e relacional. Foram realizadas entrevistas em profundidade com trinta gerentes de hotéis de luxo, utilizando a abordagem qualitativa através da análise de conteúdo para atingir o objetivo do trabalho. As repostas destacam a importância dada pelos
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Holston-Okae, Bettye L. "Employee Turnover Intentions in the Hospitality Industry." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3780.

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Employee turnover is detrimental to organizational performance and profitability, leading to loss of diverse financial and intellectual resources and assets. Grounded in the motivation-hygiene theory, the purpose of this correlational study was to examine the relationship between employee turnover intention and job satisfaction, employee compensation, employee engagement, employee motivation, and work environment. The population consisted of low- to mid-level hospitality employees residing in Western Georgia, Central Mississippi, and North Central Texas, over the age of 18, and employed in the
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Loman, Jennifer D. "Shame, Christian hospitality, and the American writer." Diss., University of Iowa, 2016. https://ir.uiowa.edu/etd/6986.

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Hospitality is relational, a system of ethics contending with difference, navigating the mutable boundaries between self and Other. Desire or duty to reflect the gracious inclusivity of God without regard for reciprocation marks Christian hospitality in particular. Given the shortcomings of humankind in comparison to the divine, however, the utopian ideal of hospitality extended to all cannot be had on Earth. Thus, the impulse to reach out to the Other continually comingles with the shameful awareness of human limitation, a paradox the philosopher Emmanuel Levinas calls “infinite responsibilit
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Du, Ruixue. "Intangible Assets Valuation in the Hospitality Industry." Diss., Virginia Tech, 2013. http://hdl.handle.net/10919/50577.

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Market value of firms and book value of firms are rarely the same. The difference, which is attributed to unrecorded or unrecognized intangible assets, has increased significantly since the 1970s. The issue of appropriately valuing these intangible assets, however, still remains unresolved. The purpose of this study is to address this lack of understanding of valuing intangible assets in the hospitality industry. Five intangible asset investments: Research and Development, Training, Advertising, Labor, Pension, and one business model, Franchising, are chosen as the valuation constructs in this
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Dale, Rebecca A. "Undergraduate hospitality students’ pre-entry career expectations." Thesis, Kansas State University, 2013. http://hdl.handle.net/2097/16235.

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Master of Science<br>Department of Hospitality Management and Dietetics<br>Kevin R. Roberts<br>The psychological contract is comprised of the perceived obligations between two parties, such as an employee and an employer. When an individual joins an organization, the employee has a specific set of personal needs to be satisfied, which will be fulfilled by the psychological contract. Research has historically focused on the consequences of the psychological contract violations. The antecedents and the formation of the psychological contract are less known. Two types of psychological contracts
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Grolli, Ivonei Fabiano. "Esta cama nos cayo del cielo a theology of Christian hospitality /." Chicago, IL : Catholic Theological Union at Chicago, 2008. http://dx.doi.org/10.2986/tren.033-0859.

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Miranda, Pablo. "The level of technical skills and management competency demanded by the hospitality industry as perceived by hospitality recruiters 1998." Online version, 1999. http://www.uwstout.edu/lib/thesis/1999/1999miranda.pdf.

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Tanner, Michelle. "A literature review gap theory, the nurse-patient relationship, and the hospitality ambassador." Honors in the Major Thesis, University of Central Florida, 2011. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/520.

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Historically, hospital institutions came out of the Middle Ages. The unfortunates who found themselves in these places included the poor, pilgrims, travelers, old and the orphaned. Started by Christians to take care of their own monks, hospitals were the epitome of charity and hospitality to its consumers. The purpose of this paper is to use the Gap Theory to explore the nurse-patient relationship within a hospitality setting. This information will be used to clarify points within patients' hospital stays that could have an effect on the patients' intent to return or recommend the institution.
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Shalimov, Aleksandr, and Calistus Godwin. "Relationships management in hospitality industry. : STF Svenska Touristförening." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-14920.

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Abstract Title: Relationships management in hospitality industry, STF Svenska   Touristförening.   Level: Final assignment for Master Degree in Business Administration   Author: Aleksandr Shalimov , Calistus Godwin   Supervisor: Ernst Hollander   Date: 2013.01   Aim:  The aim of the research is to investigate STF relationships management strategy and networking ability. This research illuminates conceptual understanding of the STF’s network and relationships management strategy.    Method: In order to provide answers to the research question was used case study approach. Qualitative research m
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Beskow, Christofer, Karolina Björklund, and Jonas Schenkel. "Hospitality Technology : Konsten att anamma dagens självklara, idag." Thesis, Örebro universitet, Restaurang- och hotellhögskolan, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-33310.

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I hospitalitybranschen arbetas det intensivt med att erbjuda sina gäster så bra upplevelser som möjligt. Nya teknologiska lösningar som påverkar gästers interaktion med branschen utvecklas ständigt, samtidigt som människors levnadsvanor blir allt mer integrerade med det teknologiska. Flera undersökningar visar att just teknologi inkorporerad i hospitalitybranschen är en bidragande faktor för en förhöjd gästupplevelse, men trots det är det få inom branschen som väljer att anamma den. Tron om att den typen av investeringar är allt för kostsamma, okunskap om att teknologin finns och en allt för k
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Jitpraphai, Supatcharajit, and n/a. "Hospitality management perspectives on casino tourism in Thailand." University of Otago. Department of Tourism, 2008. http://adt.otago.ac.nz./public/adt-NZDU20080523.122348.

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Apparently, gambling seems to be valued as a leisure activity and a form of entertainment in many parts of the world. Public attitudes toward gambling have shifted from viewing it as a vice to treating it as an opportunity to exploit (Eadington 1997, 2000). Relaxation of constraints on existing commercial gaming activities and legislative change in authorising gambling has occurred extensively. The proliferation of casinos makes people perceive gambling as a legitimate activity and as an economic hope. According to Pizam and Pokela (1985), casino gambling however is a controversial tourism dev
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Hsiao, Shu-Hwa. "Student labour in the hospitality industry in Taiwan." Thesis, University of Strathclyde, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.510809.

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48

Zen, Beringia M. "Shame to hospitality| A post-Holocaust biblical hermeneutic." Thesis, Graduate Theological Union, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3664451.

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<p> In this study of Christian spirituality, I examine the dynamics of shame within post-Holocaust biblical hermeneutics and demonstrate how hospitality might function as an alternative hermeneutic. Shame can serve two hermeneutical functions for those biblical scholars who strive to interpret the bible without perpetuating Christian anti-Judaism or supersessionism. First, shame can be transformative. As a biblical scholar encounters a biblical text with anti-Jewish potential, the experience of shame for this potential allows a biblical scholar a means by which the biblical text can be appropr
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Maurna, Crozier R. M. "Patterns of hospitality in a rural Ulster community." Thesis, Queen's University Belfast, 1985. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.314698.

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50

Fabbri, Martina. "Smart hospitality. Intervento di recupero sostenibile a bertinoro." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2014. http://amslaurea.unibo.it/6868/.

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