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Journal articles on the topic 'The perceptions of tourism managers'

Author: Grafiati

Published: 3 June 2025

Last updated: 31 July 2025

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1

Sri, Nuryatin Hamzah, Fitriani Monoarfa Sri, and Arman Veggy. "Tourist Perception of the Existing Conditions of Kurenai Beach Tourism." INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH AND ANALYSIS 07, no. 02 (2024): 641–48. https://doi.org/10.5281/zenodo.10669319.

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Kurenai Beach is a tourist destination on the coast of Tomini Bay, Bone Bolango Regency, Gorontalo Province. This beach has fine white sand and stretches quite wide, allowing various beach tourism activities to be carried out. It is essential to measure tourist perceptions of a tourist destination because tourist perception is a form of assessment of the existence of tourism that aims at the development of future destinations and helps guide beach managers to make decisions in pursuit of sustainable beach tourism. Some factors that influence tourists' perception of choosing a beach include att

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Dr., Sidhi Bayu Turker SH. M.Par., and Kadek Widyastuti SE. M.Par. Ni. "The Development Strategy of Voluntourism in Tourism Villages at Badung Regency." International Journal of Social Science And Human Research 06, no. 12 (2023): 7518–24. https://doi.org/10.5281/zenodo.10374469.

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World tourism before the outbreak of the COVID-19 pandemic showed positive growth, especially with the birth of new tourism products such as voluntourism. Badung as one of the tourist destinations in Bali has the opportunity to develop voluntourism. This research aims to determine the perceptions, and motivations of tourists, managers, and tourist village communities in Badung Regency to make voluntourism an alternative tourism, as well as formulate strategies for developing voluntourism to support tourism development. This research was designed using a qualitative approach through data collec

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Agustina, Agustina, M. Winarno G. D, and Darmawan A. "POLARISASI PERSEPSI PARA PIHAK DALAM PENGEMBANGAN HOSPITALITAS EKOWISATA DI UNIT PENGELOLA WISATA KUBU TAMAN NASIONAL BUKIT BARISAN SELATAN (TNBBS)." Jurnal Hutan Tropis 6, no. 2 (2018): 154. http://dx.doi.org/10.20527/jht.v6i2.5403.

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The perception stakeholders in the development of ecotourism in a destination is very important to learn. Alignment of perceptions of the stakeholders is needed to facilitate the implementation of various ecotourism activities. Differences in perception can be a barrier to the implementation of ecotourism development in Kubu Perahu tourist destination. This study aimed to determine the perceptions of three stakeholders (tourists, communities and managers) who will then be described in the form of polarization charts. Perceptions of stakeholders were obtained through questionnaire method (one s

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Permana, Galih W., Susni Herwanti, Agus Setiawan, Slamet B. Yuwono, and Indra G. Febryano. "PERSEPSI PENGUNJUNG TERHADAP WISATA ALAM AIR TERJUN ANGLO DI KABUPATEN PESAWARAN." MAKILA 17, no. 2 (2023): 93–101. http://dx.doi.org/10.30598/makila.v17i2.8933.

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Visitor perception is essential in the development of tourist destinations. This study aimed to measure visitors' perceptions of Anglo Waterfall nature tourism in Pesawaran Regency, Lampung Province. Data collection was carried out through observation and interviews using a questionnaire. Visitor perception data were analyzed descriptively and quantitatively using a Likert Scale. The study results show that visitors' perceptions of aspects of tourist attraction are in the reasonably good category with unspoiled environmental conditions. Visitors' perceptions of the promotion and information as

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Wulandari, Novi, and Yulia Arisnani Widyaningsih. "Analisis Persepsi Dan Sentimen Wisatawan Dalam Instagram Sebagai Masukan Pengembangan Pantai Klayar Kabupaten Pacitan." JURNAL DESTINASI PARIWISATA 11, no. 1 (2023): 15. http://dx.doi.org/10.24843/jdepar.2023.v11.i01.p03.

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Social media is a digital technology that is useful as a forum to share various tourist opinions. It influences perceptions towards tourism destinations. This perception can contain information needed by other tourists and tourism destination stakeholders to make decisions. This study aims to identify and analyze tourist sentiment based on perceptions on Instagram regarding the Klayar Beach in Pacitan Regency and identify responses and strategies for destination managers. This type of research is a descriptive analysis research using a qualitative approach. The techniques used for data collect

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Dolores López-Gamero, María, Enrique Claver-Cortés, and José Francisco Molina-Azorín. "Environmental Perception, Management, and Competitive Opportunity in Spanish Hotels." Cornell Hospitality Quarterly 52, no. 4 (2011): 480–500. http://dx.doi.org/10.1177/1938965511420694.

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Seeking to fill the gap on research regarding the hospitality industry in relation to the environment, this article examines the environmental peculiarities of the tourism industry. Applying a single framework, the article analyzes the antecedents of organizations’ perceptions of the environment by combining two theoretical approaches: institutional theory and the resource-based view. The study uses a structural equation model to analyze the data from 239 hotels in Spain. The findings show that a number of external factors (i.e., environmental regulation, stakeholders, and uncertainty) and int

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Sidabutar, Anggun, and Vany Octaviany. "Pengembangan Wisata Halal di Kawasan Danau Toba: Persepsi Pelaku Usaha Wisata Hotel dan Restoran." Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah 6, no. 4 (2024): 4312–22. http://dx.doi.org/10.47467/alkharaj.v6i4.884.

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The people of Lake Toba are dominated by the Batak tribe who adhere to Christian and Catholic beliefs. The livelihoods of the people of Lake Toba are also dominated by farming, fishing and business. Where the community plays an important role in Lake Toba tourism, such as being hoteliers, restaurants and managers of tourist attractions. Lake Toba was designed as one of the halal tourist destinations in Indonesia, but rejection occurred among the community, especially tourism managers in the Lake Toba area. Rejection occurred because people thought that it was against the traditions and culture

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Czakon, Wojciech, and Katarzyna Czernek-Marszałek. "Competitor Perceptions in Tourism Coopetition." Journal of Travel Research 60, no. 2 (2020): 312–35. http://dx.doi.org/10.1177/0047287519896011.

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Our study aims at understanding how coopeting tourism managers perceive their competitors. Competitor perceptions are consequential because they have implications for interfirm relationships. Collaboration with competitors offers benefits otherwise unattainable, such as improved destination marketing, more successful attracting of tourists, increased tourism product complexity, and better service, but is used to various degrees by tourism firms. We use a purposeful sampling procedure for maximum heterogeneity to select interviewees from Polish tourism DMO member firms. We inductively code and

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Fan, Qianqian. "Research on the Perception and Dissemination of Tourist Attraction Images in Tourist Cities under Cross-Cultural Backgrounds: Data from International Tourists’ Online Reviews." SHS Web of Conferences 192 (2024): 01003. http://dx.doi.org/10.1051/shsconf/202419201003.

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This paper investigates the perception and dissemination strategies of tourist images in tourist cities from the perspective of international tourists with cross-cultural characteristics, coming from different countries. It selects 13 tourist cities in Jiangsu Province, China, as case studies. By analyzing online review data from international tourists entering the country, the study examines both positive and negative perceptions of tourist attraction images. The results reveal that the language and volume of the reviews reflect the origins and scale of the international tourists, while the c

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Waluyo, Jatmiko Edy, Elizabeth Lily, Nisha Shilla, and Muhammad Anas Yokasano. "Tourist Perception Regarding Orchid Forest As A Digital Tourism Area in West Bandung Regency." Digital Press Social Sciences and Humanities 4 (2020): 00011. http://dx.doi.org/10.29037/digitalpress.44358.

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<p class="Abstract">Orchid Forest is a digital tourist area in West Bandung Regency. The Orchid Forest is officially created as a digital destination by the Ministry of Tourism. The inauguration was carried out by Minister of Tourism Arief Yahya. In this case, tourist perception is needed to find out what is the demand of tourists to make Orchid Forest as a digital tourist area in Bandung Regency. So it can provide input for the development of digital tourism, and will attract more tourists to visit. This research is a comparative descriptive study with a quantitative approach based on t

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Tsai, Yao-Hsu. "Travel agency managers' perceptions of tourism industry employability." Journal of Hospitality, Leisure, Sport & Tourism Education 20 (June 2017): 122–33. http://dx.doi.org/10.1016/j.jhlste.2017.04.001.

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Antari, Ketut Alit Ari, Ni Ketut Wiwiek Agustina, and Putu Gde Arie Yudhistira. "The Influence of Risk Perception on Visit Decision to Tourism Village: The Mediating Role of Tourist Motivation." International Journal of Social Science and Business 7, no. 4 (2023): 947–56. http://dx.doi.org/10.23887/ijssb.v7i4.49853.

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Community Tourism Village remains a favorite choice to visit despite the various risks threaten during the COVID-19 pandemic. This study aims to analyze the role of tourist motivation in mediating the influence of risk perceptions on visit decisions to Penglipuran Tourism Village, which still has a high number of tourist visits during the pandemic. The population in this study were domestic tourists, with a total sample of 400 obtained using the purposive sampling technique. The data analysis technique uses SmartPLS 4 by testing the validity, reliability, and mediating effect test on the resea

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Berthanila, Rethorika, Delly Maulana, and Ipah Ema Jumiati. "Post-disaster tourism governance; public perceptions of disaster mitigation and tourism safety post-tsunami in Tanjung Lesung, Indonesia." Otoritas : Jurnal Ilmu Pemerintahan 15, no. 1 (2025): 72–89. https://doi.org/10.26618/ojip.v15i1.16567.

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Tanjung Lesung, as a tourism Special Economic Zone (SEZ), faces significant challenges in restoring its tourism image after the disaster. Therefore, understanding public perceptions of mitigation efforts and traveller safety is critical in determining the effectiveness of destination recovery strategies. This study aims to analyse the influence of disaster mitigation, tourism security, satisfaction with sustainable tourism policies, and post-disaster psychological conditions on public perceptions of Tanjung Lesung after the tsunami. This study uses a quantitative approach with a survey method.

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Akmal, Samsul, Agung Zulfikri, Rahmat Al-Hidayat, and Priyo Sasmito. "Tourist Perception of the Quality of MSME Products and Services in Tourist Destinations." West Science Journal Economic and Entrepreneurship 1, no. 02 (2023): 7–13. http://dx.doi.org/10.58812/wsee.v1i02.65.

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This study describes tourist perceptions of the quality of MSME products and services in Ciletuh Sukabumi Geopark tourist destinations. This study used a quantitative approach with a survey method using a structured questionnaire to 200 tourist respondents visiting the Ciletuh Sukabumi Geopark. The collected data is then analyzed using descriptive analysis techniques and factor analysis to determine the factors influencing travelers' perceptions. The results showed that most respondents positively assessed the quality of MSME products and services in the Ciletuh Sukabumi Geopark. However, seve

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Akbulut, Onur, and Yakin Ekin. "Perceptions of tourism-related non-governmental organization (NGO) managers in Antalya." Worldwide Hospitality and Tourism Themes 11, no. 5 (2019): 594–610. http://dx.doi.org/10.1108/whatt-06-2019-0038.

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Purpose The purpose of this paper is to investigate the perceptions of tourism-related non-governmental organization (NGO) managers on overtourism trends in Antalya, Turkey. Design/methodology/approach Focus group study was implemented and three focus group interviews were undertaken with 34 NGO managers in total as a sample. The population of the research consisted of 65 tourism-related NGO managers in Antalya. Findings The results of the research reveal that Antalya was perceived as neither in a tourism development stage nor afflicted by overtourism by NGO managers. NGOs are one of the major

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Untari, Rini, Muh Faturokhman, Wahyu Budi Priatna, and Hudi Santoso. "Pengembangan Desa Benteng Sebagai Desa Wisata Berbasis Agro di Masa Pandemi Covid-19." Agrokreatif: Jurnal Ilmiah Pengabdian kepada Masyarakat 9, no. 1 (2023): 33–45. http://dx.doi.org/10.29244/agrokreatif.9.1.33-45.

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This community service was carried out as an effort to revive the tourism sector by developing an agro-based tourism village in Benteng Village by identifying the perceptions of tourism village managers, constraints and impacts, and program sustainability. This activity seeks to construct perceptions of agro-tourism activities, media promotion, and the development of agro-based tourism. The readiness of managers to become part of the identified consists of long-time readiness to receive visitors, service ethics to visitors, aspects of security, comfort, and cleanliness as well as readiness for

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Kim, Hae-Ryong, and So-Yeon Yoon. "How to Help Crowded Destinations: Tourist Anger vs. Sympathy and Role of Destination Social Responsibility." Sustainability 12, no. 6 (2020): 2358. http://dx.doi.org/10.3390/su12062358.

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Crowding at destinations is becoming an important issue in sustainable tourism. This study examines the relationship between tourist perceptions of crowding, environmentally responsible behavior (ERB), and intention to recommend a destination, from a helping behavior perspective. It proposes two discrete emotions, in particular anger and sympathy, to understand how tourist perceptions of crowding affect their helping behavior. We collected data through an online survey of tourists who had visited Jeju Island, which has emerged as Korea’s tourism hub. We performed structural equation modeling (

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Nugroho, Prasetyo, and Mufaiz Fasyah Mursyid. "MANAGERS PERCEPTIONS AND MITIGATION STRATEGIES AMIDST COVID-19 PANDEMIC - THE CASE OF A NATURE-BASED TOURISM DESTINATION IN GUNUNG CIREMAI NATIONAL PARK, INDONESIA." Media Konservasi 27, no. 1 (2022): 18–25. https://doi.org/10.29244/medkon.27.1.18-25.

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ABSTRACT COVID-19 pandemic has deteriorated nature-based tourism sectors around the world. Indeed, tourism site managers’ perceptions of and mitigation strategies to COVID-19 play a significant role in ensuring tourism operationalization and its management amidst pandemics. Using the case of Curug Cipeteuy, a community-based tourism destination in Gunung Ciremai National Park (GCNP), we investigate managers perceptions on COVID-19 and understand their mitigation strategies amidst the COVID-19 pandemic. A questionnaire survey, depth interviews, and field observation were conducted. We found tha

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Nguthi, Stephen Kamau. "Tourists’ Perceptions about the Lake Victoria Region Tourist Circuit, Kenya." African Journal of Tourism and Hospitality Management 4, no. 1 (2025): 312–36. https://doi.org/10.37284/ajthm.4.1.3353.

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Understanding tourists’ perceptions is vital for enhancing destination competitiveness. This study explored tourists’ perceptions of the Lake Victoria Region Tourist Circuit using an exploratory sequential mixed-method design, collecting data from 8 business development managers and 299 tourists (sampled via multi-stage methods from 26 hotels). Qualitative data underwent framework analysis, while quantitative data was analysed using descriptive factor analysis in SPSS 21. The study identified four key perception factors: perceived destination awareness (critical component: destination's name a

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Setiyarini, Triana, and Yustina Chrismardani. "Analisis Analisis Kelayakan Dan Persepsi Pengunjung Terhadap Obyek Dan Daya Tarik Wisata Alam (ODTWA) Pantai Lon Malang." Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi 16, no. 1 (2024): 169–82. http://dx.doi.org/10.24905/permana.v16i1.350.

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The aim of the study was to determine the level of feasibility and visitors' perceptions of Natural Tourism Objects and Attractions (ODTWA) Lon Malang Beach, Sampang Regency. The research method uses descriptive quantitative because it describes a condition of feasibility level and visitors' perceptions objectively based on numbers. The data collection method was carried out through interviews with 3 informants to obtain information regarding the feasibility of ODTWA and questionnaires to obtain data on visitor perceptions. The sample for the purpose of analyzing visitor perceptions is 100 res

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SOUSA, Nuno, Elisa ALÉN, Nieves LOSADA, and Miguel MELO. "Breaking barriers: Unveiling challenges in virtual reality adoption for tourism business managers." Tourism and hospitality management 30, no. 2 (2024): 269–82. http://dx.doi.org/10.20867/thm.30.2.10.

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Purpose – This study investigates the barriers to the adoption of Virtual Reality (VR) in the tourism industry. Although VR has great potential to enhance the tourist experience, the adoption of this technology is still limited in the tourism sector. Building on the fundamental principles of the Technology-Organization-Environment (TOE) theory and its contribution to perceptions of technology adoption, this study aims to fill the knowledge gap regarding the specific barriers to VR adoption by tourism enterprises. Methodology – To achieve this objective, interviews were conducted with managers

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Kusherdyana. "Resident’s Perceptions of Sustainable Tourism Development in Borobudur Temple Tourist Destination." Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan 5, no. 2 (2021): 46–56. http://dx.doi.org/10.34013/jk.v5i2.406.

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The resident’s perception of the impact of tourism development is an important factor for the planning, management and development of a tourism destination. A positive perception of the impact of tourism will encourage residents to support and participate in tourism development, on the contrary, a negative perception of the impact of tourism causes residents accusers to be unsupportive and have no desire to participate in tourism development in the region. Therefore, this study aims to analyze the positive and negative perceptions of residents and their influence on the support and participati

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Rani, Divya, Sanjeev Kumar, Anjali Prasad, and Ankit Dhiraj. "Branding of Tourism in Rajgir as Green Tourism: Visitors’ Perceptions." Sport i Turystyka. Środkowoeuropejskie Czasopismo Naukowe 7, no. 2 (2024): 165–82. http://dx.doi.org/10.16926/sit.2024.02.08.

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Tourism is a fast-growing industry; creating a national brand can be part of an effective strategy for managing the national growth of tourism. Rajgir is a historical and religious city. There are many destinations related to Hindu, Jain and Buddhist religions, but the present-day government has developed many green tourism sites in Rajgir and the government branding Rajgir as a destination of green tourism. As the development of green tourism in Rajgir is in the early stage, this paper aims to investigate tourist perception of green tourism in Rajgir.A study utilizing a questionnaire survey w

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Ervina, Ersy, SRP Wulunga, and Vany Octivanya. "Tourist Perception of Visitor Management Strategy in North Bandung Protected Area." Journal of Business on Hospitality and Tourism 6, no. 2 (2020): 153. http://dx.doi.org/10.22334/jbhost.v6i2.235.

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Sustainable tourism is one of Djuanda Forest Park (Tahura) management goals in implementing a visitor management strategy in the North Bandung Protected Areas. Djuanda Forest Park is an important area to be preserved as a tourist destination because of its very strategic function for environmental sustainability in Bandung City and its buffer areas. The visitor management strategy's implementation level can be seen from the perception of tourist who comes to Djuanda Forest Park, which analyzes by the intensity of destination use, accessibility, and carrying capacity. Perception cannot be separ

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Putri Wulandari, Romadhini, Emmy Sri Mahreda, and Emmy Lilimantik. "Visitors Perceptions of Environmental Conditions in the Siring Tendean Tourism Area in Banjarmasin City." International Journal of Research and Review 11, no. 7 (2024): 447–52. http://dx.doi.org/10.52403/ijrr.20240747.

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This research analyzes environmental conditions in the Siring Tendean Tourism Area based on visitor perceptions. Siring Tendean, one of the popular tourist destinations in Banjarmasin City, needs help maintaining ecological quality due to the increasing number of visitors. Using qualitative methods and data collection techniques through surveys and literature studies, this research involved 97 randomly selected respondents. The research results show that visitors' perceptions of tree sustainability and air cleanliness are classified as good, while perceptions regarding the availability of clea

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Torres-Bagur, Maria, Anna Ribas Palom, and Josep Vila-Subirós. "Perceptions of climate change and water availability in the Mediterranean tourist sector." International Journal of Climate Change Strategies and Management 11, no. 4 (2019): 552–69. http://dx.doi.org/10.1108/ijccsm-10-2018-0070.

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Purpose The purpose of this paper is understand these perceptions and identify main problems associated to climate change in order to design effective mitigation and adaptation strategies to guarantee the sustainability of tourism and natural resources. The Mediterranean basin is a leading international tourist destination and one that is particularly vulnerable to the effects of climate change. Although these effects are largely known, in-depth studies of how they and the associated risks are perceived by key tourism stakeholders have not been performed. Design/methodology/approach Interviews

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Muharto, Muharto, Noho Ulidam, and Nurlaela Jauhar. "The Management Model of Sustainable Volunteer Tourism." Jurnal Minds: Manajemen Ide dan Inspirasi 9, no. 2 (2022): 253–70. http://dx.doi.org/10.24252/minds.v9i2.29540.

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This study aims to analyze volunteer tourist satisfaction and host community perceptions and design a sustainable volunteer tourism management model. This research includes qualitative research using mixed analysis methods. The data consists of primary and secondary data from Afo Tour and Travel North Maluku, Volunteer Tourists, and the host community in 2018, 2019 and 2021. The study found that volunteer tourism provides satisfaction for tourists and host communities. The most dominant factors providing satisfaction are Nature Tourism, Marine tourism and Shark feeding attractions, Knowledge t

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McGinley, Sean, Anna S. Mattila, and Timothy T. Self. "Deciding To Stay: A Study in Hospitality Managerial Grit." Journal of Hospitality & Tourism Research 44, no. 5 (2020): 858–69. http://dx.doi.org/10.1177/1096348020909537.

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Contributing to a relatively new stream of literature connecting grit to organizational retention, this research note examined how internal employability perceptions interacted with a manager’s grittiness to predict professional mobility intentions (turnover and change career intentions). Retention is a salient concern within the U.S. hospitality industry given the high turnover rate and its subsequent impact on career trajectories of professionals. Based on an exploratory survey-based approach the results of this study suggests an association between grit and professional mobility, and that e

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Rota, Noemi, Claudia Canedoli, Oscar Luigi Azzimonti, and Emilio Padoa-Schioppa. "How Do People Experience the Alps? Attitudes and Perceptions in Two Protected Areas in Italy." Sustainability 15, no. 4 (2023): 3341. http://dx.doi.org/10.3390/su15043341.

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Protected areas play an important role due to their twofold capacity for biodiversity conservation and the provision of many benefits to human well-being. Tourism can be a tool for protecting nature, enhancing people’s sensitivity, and a threat to biodiversity management. This study investigates users’ attitudes and perceptions and managers’ concerns related to the frequentation of two protected areas in the Italian Alps: the Gran Paradiso National Park and the Adamello Regional Park. We carried out 32 semi-structured interviews with park managers and municipalities to identify their perceptio

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Radder, Laetitia, Xiliang Han, and Elizna Theron. "Value perceptions of private game reserve visitors and managers: an exploratory study." African Journal of Economic and Management Studies 7, no. 1 (2016): 75–89. http://dx.doi.org/10.1108/ajems-08-2014-0056.

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Purpose – After identifying those underlying consumer value dimensions associated with the private game reserve experience, and their contribution to visitors’ behavioral intentions, the purpose of this paper is to compare managers’ and visitors’ perceptions of value experienced and value delivered. Design/methodology/approach – Two similar questionnaires with five-point Likert scales gathered the perceptions of 30 managers and 162 visitors. Data analysis included factor analysis, multiple regression analysis and an independent-samples t-test. Findings – Consumer value comprises seven dimensio

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Faraby, Muhammad Ersya, and Taufiqur Rahman. "Analisis Pantai Lombang Kabupaten Sumenep Menjadi Destinasi Wisata Halal." Al-Kharaj : Jurnal Ekonomi, Keuangan & Bisnis Syariah 6, no. 3 (2023): 1082–98. http://dx.doi.org/10.47467/alkharaj.v6i3.3584.

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 This study aims to determine the analysis of the potential and challenges of Lombang beach Sumenep Regency to become a halal tourist destination. Halal tourism is tourism in which natural, cultural, or artificial origin is framed by Islamic values where activities are supported by various facilities and services (hotels, restaurants, travel agencies, spas) provided by the community, entrepreneurs, government, and local governments that meet sharia / Islamic provisions. In this research, researchers will conduct a research as a step to find out the potential and challenges related to the

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Chebli, Amina, Meriem Chabou Othmani, and Foued Ben Said. "Market Segmentation in Urban Tourism: Exploring the Influence of Personal Factors on Tourists' Perception." Journal of Tourism and Services 11, no. 20 (2020): 74–108. http://dx.doi.org/10.29036/jots.v11i20.144.

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A statistical analysis based on a tripartite theoretical model of tourist attraction was conducted in this work to examine the influence of personal factors on tourists’ perception of the attractions that determine a city's attractiveness. Using the responses of a sample of 510 international tourists, a random sample of 171 was selected, from which parametric and non-parametric tests were carried out: Levene’s test, Kruskal-Wallis test and Mann-Whitney test. The results show that, from a statistical point of view, there are statistically significant relationships between tourist perception and

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Fernsten, Jeffrey A., Linda L. Lowry, Linda K. Enghagen, and David D. Hott. "Female Managers: Perspectives on Sexual Harassment and Career Development." Hospitality Education and Research Journal 12, no. 2 (1988): 185–96. http://dx.doi.org/10.1177/109634808801200219.

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Seventy-eight female managers in the tourism industry were administered a questionnaire containing selected scales of the Personality Research Form (PRF) as well as questions concerning their perceptions of sexual harassment on the job. Our purpose was to investigate the validity of the managerial stereotype while assessing perceptions of harassment in order to aid management in understanding the issue. Results suggest that the managerial stereotype of an achievement-oriented, aggressive, and dominant personality may be changing. Implications for management are discussed. In addition, responde

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Dedeoğlu, Bekir Bora, and Halil Demirer. "Differences in service quality perceptions of stakeholders in the hotel industry." International Journal of Contemporary Hospitality Management 27, no. 1 (2015): 130–46. http://dx.doi.org/10.1108/ijchm-08-2013-0350.

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Purpose – Studies in the service quality evaluation literature have generally attempted to determine the service quality perception level of customers by mainly focusing on customers’ quality evaluations. However, the nature and characteristics of differences in service quality perceptions among customers, managers and employees are not sufficiently researched. In this study, the differences in service quality perceptions among the aforementioned stakeholders are examined. Design/methodology/approach – Multivariate analysis of variance was used to test the significant differences between stake

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Chi, Christina Geng-qing, Chaozhi Zhang, and Yuanyuan Liu. "Determinants of corporate social responsibility (CSR) attitudes: perspective of travel and tourism managers at world heritage sites." International Journal of Contemporary Hospitality Management 31, no. 6 (2019): 2253–69. http://dx.doi.org/10.1108/ijchm-03-2018-0217.

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PurposeThis study aims to examine how tourism impacts on local community, managers’ attachment to the community and their identification with the value of heritage resources influence managers’ corporate social responsibility (CSR) attitudes, utilizing the value identification and agency theories.Design/methodology/approachThe proposed hypotheses were tested utilizing cross-sectional data collected from 228 managers of a plethora of travel and tourism companies that operate at a UNESCO World Heritage site in China. A structured questionnaire was administered in person in managers’ offices by a

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Dragin, Aleksandra, Ugljesa Stankov, Maja Mijatov-Ladicorbic, Miroslav Vujicic, James Kennell, and Alberto Calahorro-López. "Breaking the bubble-addressing managers’ cultural biases in designing tourist experiences." Journal of the Geographical Institute Jovan Cvijic, SASA 74, no. 1 (2024): 139–46. http://dx.doi.org/10.2298/ijgi2401139d.

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Although cross-cultural interactions and cultural bubbles have been researched extensively in tourism, these issues have often been viewed one-sidedly. More precisely, in contemporary literature, cultural bubbles are mostly considered one-sided biases that prevent tourists from fully enjoying the culture of their hosts. Besides that, it is important to bear in mind that a tourist offer itself is also formed from the perspectives of tourism experience designers and tourism managers. Therefore, it is important to consider how the perception of a tourist offer is distorted by looking from inside

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Durmaz, Dr Yakup, Dr Turan PEKMEZC?, and ABDUL WAHID. "MARKETING INFORMATION SYSTEMS IN THE HEALTH SECTOR: A PRACTICE IN HOSPITALS IN TURKEY AND JORDAN." INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY 15, no. 2 (2015): 6491–98. http://dx.doi.org/10.24297/ijct.v15i2.567.

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 Health tourism, showing development in the last twenty years in the world, has emerged as an alternative tourism. Health tourism, very quickly developing among alternative tourism options, is an important profit tool since it is increasing the number of business enterprises serving in this field. In this sense, marketing objectives set out in the health services is very diverse. The main objective of the health service is to determine accurately the demands of the target customer and meeting their needs and demands at the highest level to satisfy patients/customers. In this research per

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Melo, António, Eduardo Gonçalves, and Carlos Silva. "Costumes perceptions and strategies for rural tourism accomodation." PASOS. Revista de Turismo y Patrimonio Cultural 20, no. 5 (2022): 1171–90. http://dx.doi.org/10.25145/j.pasos.2022.20.079.

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"It is very important to highlight the understanding of the business consequences of online consumer reviews, online visibility, presence expertise of businesses, number of accommodations, market intelligence, and management response. The authors gathered data on rural tourism establishments (RTA) from a website leading infomediary for rural tourism, related to 235 French RTAs. The performance of RTAs and market intelligence was provided by complementary survey. The results of the study show how consumers position RTAs based on their positive perceptions help managers to understand what leads

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Ramón Cardona, José, Daniel Álvarez Bassi, and María Dolores Sánchez-Fernández. "Residents’ attitudes towards different tourist offers: Maldonado-Punta del Este conurbation (Uruguay)." European Journal of Government and Economics 8, no. 1 (2019): 30–47. http://dx.doi.org/10.17979/ejge.2019.8.1.4580.

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The study of residents' attitudes is fundamental for tourist destinations managers. Residents form their attitude towards tourism through a cost-benefit analysis based on their perception of tourism impacts. The objective of this paper is to analyse the relationship between the perception of the different types of impacts, the general attitude toward tourism and various types of tourism offer: sport tourism, maritime tourism, nature tourism and sun and beach tourism. The analysis of the data was performed using Partial Least Squares on a sample of 420 residents of the Maldonado-Punta del Este

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Sousa, Nuno, Elisa Alén, Nieves Losada, and Miguel Melo. "Beyond Physical Boundaries: Assessing Managers’ Intentions to Adopt Virtual Reality Technology in Wine Tourism." Tourism & Management Studies 21, no. 2 (2025): 53–66. https://doi.org/10.18089/tms.20250204.

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Virtual Reality (VR) has been recognised as a promising technology for enhancing the tourist experience. However, little is known about the intention of tourism business managers to adopt VR for leisure purposes. In this context, this study aims to explore this intention by interviewing managers in the sector. This process allowed us to examine their perceptions regarding the use of this technology in their business models. The results revealed that the perceived usefulness of VR is a key factor in its adoption. In addition, managers recognise the value of VR as a complement to the tourist vis

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González, Yen E. Lam, Javier de León Ledesma, and Carmelo J. León González. "European nautical tourists: exploring destination image perceptions." Tourism and hospitality management 21, no. 1 (2015): 33–49. http://dx.doi.org/10.20867/thm.21.1.3.

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Purpose – Nautical tourism is considered to be an under-exploited research area, if we take into account its evolution and growth prospects. This lack of knowledge is probably one of the main reasons the sector has not reached its maximum. The present paper aims at exploring the European nautical tourists´ perceptions of image, in relation to the type of nautical sport they carry out and the type of nautical destination they visit. Methodology – The research was conducted in the Canary Islands and Morocco during 2013 and 2014. The sample covered 433 European nautical tourists pursuing differen

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Wakelin-Theron, Nicola, Wilfred I. Ukpere, and Jane Spowart. "Attributes of Tourism Graduates: Comparison Between Employers' Evaluation and Graduates' Perceptions." Tourism Review International 23, no. 1 (2019): 55–69. http://dx.doi.org/10.3727/154427219x15664122692155.

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The tourism industry requires that increasing attention be paid not only to the quality of products and services but also to the quality of the human resources that constitute one of its major assets, since tourism is essentially a people-centered service industry. As such, a high-quality skilled workforce will ensure greater competitiveness and innovation, improved job prospects, repeat tourist visits, and economic growth in South Africa. This study aims to establish how tourism graduates perceived their abilities in terms of knowledge and skills and how the tourism industry evaluated tourism

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Haldon-Hermoso, Juana, Nuria Porras-Bueno, and Ángeles Plaza-Mejía. "Diving into residents’ pro-tourism behaviour: A literature review." European Journal of Tourism Research 40 (June 7, 2025): 4017. https://doi.org/10.54055/ejtr.v40i.3636.

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Residents not only act as passive subjects who experience the effects of tourism. Beyond the traditional study of their perceptions and attitudes, they are also active agents whose behaviours influence the image of the destination and the satisfaction of tourists. To date, some outstanding works have reviewed the existing literature on residents' perceptions of tourism impacts and residents' attitudes toward tourism. However, no other review studies have addressed the resident pro-tourism behaviour issue with the specific aim of developing a conceptual framework. This study aims to address thi

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HASSAN, Thowayeb H., Amany E. SALEM, Mostafa A. ABDELMOATY, and Mahmoud I. SALEH. "RENEWING THE ECOTOURISM INVESTMENTS’ STRATEGIES IN THE KINGDOM OF SAUDI ARABIA: SOCIAL EXCHANGE THEORY PROSPECTS." GeoJournal of Tourism and Geosites 45, no. 4 supplement (2022): 1661–73. http://dx.doi.org/10.30892/gtg.454spl16-987.

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The present study aimed to assess Saudi residents' attitudes toward tourism destination activities/initiatives using social exchange theory. In particular, we investigated the residents' perceptions of tourism's economic, sociocultural, environmental, and health impacts. A survey-based study was carried out on 190 residents from Saudi Arabia's biggest cities (Riyadh, Jeddah, Dhahran, Jubail, and Yanbu industrial area). Residents positively perceived tourism when it helped preserving the destination environment, economy and health benefits. Additionally, residents encouraged tourism investments

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Vladimirov, Zhelyu. "Factors for the e-business adoption by small tourism firms and the role of shadow economic practices." European Journal of Tourism Research 10 (July 1, 2015): 5–34. http://dx.doi.org/10.54055/ejtr.v10i.175.

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The goal of this study is to reveal the main factors influencing the e-business adoption by the small tourism firms in Bulgaria with a special attention on the role played by the shadow economic practices in this process. These practices relate to undeclared work, undeclared deals, and sales underreporting by legally registered firms. The research is based on data gathered from 282 small tourism firms’ managers through a structured questionnaire. The exploratory factor analysis provided five factors as antecedents to the e-business adoption. These factors reflect the perceptions of environment

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Couto, Gualter, Rui Alexandre Castanho, Carlos Santos, et al. "Guidelines for Tourism Sustainability in Ultra-Peripheral Territories: A Research Based on the Azores Region’s Touristic Companies’ Analysis." Sustainability 13, no. 7 (2021): 3895. http://dx.doi.org/10.3390/su13073895.

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Tourism is an important activity to achieve territorial sustainability. In fact, a properly planned long-term tourism activity is critical for the regional planning to reach the desired living conditions capable of attracting new residents in the future. Thereby, the present research aims to assess the perceptions of the managers of tourist companies in the Azores on sustainability actors about the sustainability of tourism activity in the archipelago. Contextually, throughout an exploratory methodology, it was possible to assess the Azores Touristic Companies managers’ perceptions. Hence, thi

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Amoah, Felix, Laetitia Radder, and MarlÃ Van Eyk. "A Comparison of Rural and Urban Tourism Experiences: A South African Example." Journal of Economics and Behavioral Studies 10, no. 2(J) (2018): 239–49. http://dx.doi.org/10.22610/jebs.v10i2(j).2233.

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Tourism is a rewarding sector for several countries as it presents opportunities for growth and development. While tourism attractions are predominantly located in either a rural or an urban destination, literature lacks comparative research about experiences in these two contexts. The purpose of this study was to compare touristsâ€™ experiences of visiting a rural or an urban destination in South Africa. Data were conveniently obtained from 401 tourists who visited either one of two rural, or one of two selected urban tourist destinations. This study found significant differences in tourist p

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Amoah, Felix, Laetitia Radder, and Marlé Van Eyk. "A Comparison of Rural and Urban Tourism Experiences: A South African Example." Journal of Economics and Behavioral Studies 10, no. 2 (2018): 239. http://dx.doi.org/10.22610/jebs.v10i2.2233.

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Tourism is a rewarding sector for several countries as it presents opportunities for growth and development. While tourism attractions are predominantly located in either a rural or an urban destination, literature lacks comparative research about experiences in these two contexts. The purpose of this study was to compare tourists’ experiences of visiting a rural or an urban destination in South Africa. Data were conveniently obtained from 401 tourists who visited either one of two rural, or one of two selected urban tourist destinations. This study found significant differences in tourist per

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Vieira, Isabel, Ana Rodrigues, Elisa Alén, and Nuno Sousa. "Challenges of sustainable tourism management in a small Historical town from the perspective of accommodation managers." RPER, no. 69 (September 17, 2024): 57–78. http://dx.doi.org/10.59072/rper.vi69.632.

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The tourism industry has made significant efforts to adopt more sustainable practices in order to minimise environmental impacts. Despite the general recognition of these initiatives, there is a lack of studies investigating the perceptions of tourism companies in relation to the application of Sustainable Tourism Development (STD) principles. This study therefore aims to understand the attitudes of accommodation managers towards implementing sustainable tourism development practices, as well as the challenges they face when incorporating these principles into their business models. Adopting a

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Babu, Deepak Eldho, Arshinder Kaur, and Chandrasekharan Rajendran. "Sustainability practices in tourism supply chain." Benchmarking: An International Journal 25, no. 4 (2018): 1148–70. http://dx.doi.org/10.1108/bij-06-2016-0084.

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Purpose The purpose of this paper is to provide strategic recommendations for Indian hotel administrators for improving sustainability practices: environment, economic and social with respect to the supply chain members by analyzing performance dimensions and the importance attached to them. Design/methodology/approach Importance performance analysis is a tool to analyze the perception of top-level, middle-level and first-level managers in hotels. Questionnaire is developed to collect the hotel manager’s perceptions. The snowball sampling method is used for data collection. Findings The paper

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