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Journal articles on the topic 'Total Interpretive Structural Modelling'

Author: Grafiati

Published: 4 June 2021

Last updated: 27 July 2025

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1

Dhir, Sanjay, Rashi Taggar, Sunali Bindra, and Deepika Sharma. "Retailer responsiveness: a total interpretive structural modelling approach." J. for Global Business Advancement 13, no. 3 (2020): 336. http://dx.doi.org/10.1504/jgba.2020.10033253.

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Sharma, Deepika, Rashi Taggar, Sunali Bindra, and Sanjay Dhir. "Retailer responsiveness: a total interpretive structural modelling approach." J. for Global Business Advancement 13, no. 3 (2020): 336. http://dx.doi.org/10.1504/jgba.2020.111014.

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Solke, Nitin Sharadchandra, and Tejinder Paul Singh. "Lean Enhancement by Application of Total Interpretive Structural Modelling." International Journal of Social Ecology and Sustainable Development 13, no. 1 (2022): 1–15. http://dx.doi.org/10.4018/ijsesd.293252.

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Prioritizing of factors for effective lean manufacturing poses a challenge to management due to complexities in interrelationships. Diligent understanding of measures of lean manufacturing assumes great importance. Essential manufacturing flexibilities take care of uncertainties driven by dynamics of the market. Interrelationship between factors of manufacturing flexibility and lean manufacturing adds to complexity. Judicious analysis of these factors is imperative to understand their effect on lean manufacturing. Total interpretive structural modeling methodology is used for establishing rela

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., Ambikadevi Amma T. "TOTAL INTERPRETIVE STRUCTURAL MODELLING ON ENABLERS OF CLOUD COMPUTING." International Journal of Research in Engineering and Technology 03, no. 06 (2014): 398–406. http://dx.doi.org/10.15623/ijret.2014.0306074.

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Dubey, Rameshwar, Angappa Gunasekaran, and Tripti Singh. "Building theory of sustainable manufacturing using total interpretive structural modelling." International Journal of Systems Science: Operations & Logistics 2, no. 4 (2015): 231–47. http://dx.doi.org/10.1080/23302674.2015.1025890.

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Singhal, Aditi, Praveen Dube, and Vijay Kumar Jain. "Modelling barriers of artificial intelligence in banking sectors using total interpretive structural modelling." International Journal of Applied Decision Sciences 15, no. 3 (2022): 311. http://dx.doi.org/10.1504/ijads.2022.122649.

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Kaur, Irameet, and Charu Shri. "Total Interpretive Structural Modeling of Emotional Intelligence at Workplace." International Journal of Applied Management Sciences and Engineering 2, no. 2 (2015): 1–19. http://dx.doi.org/10.4018/ijamse.2015070101.

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In today's competitive scenario, the increasing work stress and responsibilities demand efficient management of emotions while dealing with others at workplace. The concept of emotional intelligence (EI) of employees is hence gaining critical importance in maintaining effective workplace relationships and increased performance. To gain a deeper insight about the concept of EI, it becomes important to understand the major variables that influence it and their mutual interplay for enhancement of employee EI. Based on literature inputs and expert views, eight most important variables influencing

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Gupta, Pooja, and Ritika Mehra. "Total interpretive structural modelling of machine learning enablers in the healthcare system." International Journal of Applied Decision Sciences 15, no. 3 (2022): 265. http://dx.doi.org/10.1504/ijads.2022.122626.

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Mehra, Ritika, and Pooja Gupta. "Total Interpretive Structural Modelling of Machine learning Enablers in the Healthcare System." International Journal of Applied Decision Sciences 1, no. 1 (2022): 1. http://dx.doi.org/10.1504/ijads.2022.10038271.

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Mahajan, Ritika, Rajat Agrawal, Vinay Sharma, and Vinay Nangia. "Analysis of challenges for management education in India using total interpretive structural modelling." Quality Assurance in Education 24, no. 1 (2016): 95–122. http://dx.doi.org/10.1108/qae-07-2013-0030.

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Purpose – The purpose of this paper is to identify challenges for management education in India and explain their nature, significance and interrelations using total interpretive structural modelling (TISM), an innovative version of Warfield’s interpretive structural modelling (ISM). Design/methodology/approach – The challenges have been drawn from literature and validated by an empirical study conducted through questionnaires administered electronically and personally to 250 management graduates. TISM has been applied to 14 finalised factors. Findings – All the identified factors, except accr

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Talib, Faisal, Zillur Rahman, and M. N. Qureshi. "An interpretive structural modelling approach for modelling the practices of total quality management in service sector." International Journal of Modelling in Operations Management 1, no. 3 (2011): 223. http://dx.doi.org/10.1504/ijmom.2011.039528.

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Obi, Lovelin, Paul Hampton, and Bankole Awuzie. "Total Interpretive Structural Modelling of Graduate Employability Skills for the Built Environment Sector." Education Sciences 10, no. 12 (2020): 369. http://dx.doi.org/10.3390/educsci10120369.

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Contemporary practices and future projections in the Built Environment (BE) sector highlight an increasing demand on Higher Education Institutions (HEIs) to produce graduates possessing relevant skills aligned to meet workplace demands. This study aims to analyse the key skills influencing BE graduate employability in the United Kingdom (UK) for the benefit of HEIs. This investigation leverages on a critical review of extant literature and an elicitation of the perceptions of targeted macro, meso, and micro level key stakeholders in the BE sector to identify key employability skills. The Total

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Lamba, Harchitwan Kaur, Sanjay Dhir, and Viput Ongsakul. "Analysis of strategic motives for formation of alliances using total interpretive structural modelling." J. for International Business and Entrepreneurship Development 14, no. 1 (2022): 21. http://dx.doi.org/10.1504/jibed.2022.124243.

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Jain, Vijay Kumar, Praveen Dube, and Aditi Singhal. "Modeling Barriers of Artificial Intelligence in Banking Sectors Using Total Interpretive Structural Modelling." International Journal of Applied Decision Sciences 1, no. 1 (2022): 1. http://dx.doi.org/10.1504/ijads.2022.10044758.

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Kumar, Sanjay, Vasdev Malhotra, and Vikas Kumar. "A framework to enhance cellular manufacturing system: a total interpretive structural modelling approach." International Journal of Process Management and Benchmarking 8, no. 4 (2018): 393. http://dx.doi.org/10.1504/ijpmb.2018.095052.

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Kumar, Sanjay, Vasdev Malhotra, and Vikas Kumar. "A framework to enhance cellular manufacturing system: a total interpretive structural modelling approach." International Journal of Process Management and Benchmarking 8, no. 4 (2018): 393. http://dx.doi.org/10.1504/ijpmb.2018.10014536.

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Singh, Manjinder, Anish Sachdeva, and Arvind Bhardwaj. "An interpretive structural modelling approach for analysing barriers in total productive maintenance implementation." International Journal of Industrial and Systems Engineering 16, no. 4 (2014): 433. http://dx.doi.org/10.1504/ijise.2014.060653.

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Yeravdekar, Amay, and Abhishek Behl. "The unprecedented commercialisation of Indian cricket: a study using total interpretive structural modelling." International Journal of Services and Operations Management 31, no. 3 (2018): 277. http://dx.doi.org/10.1504/ijsom.2018.095558.

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Yeravdekar, Amay, and Abhishek Behl. "The unprecedented commercialisation of Indian cricket: a study using total interpretive structural modelling." International Journal of Services and Operations Management 31, no. 3 (2018): 277. http://dx.doi.org/10.1504/ijsom.2018.10016549.

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Bag, Surajit. "Identification of Green Procurement Drivers and Their Interrelationship Using Total Interpretive Structural Modelling." Vision: The Journal of Business Perspective 21, no. 2 (2017): 129–42. http://dx.doi.org/10.1177/0972262917700990.

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Sharma, Meenakshi, Prakash Tiwari, and D. S. Chaubey. "Summarizing Factors of Customer Experience and Building a Structural Model Using Total Interpretive Structural Modelling Technology." Global Business Review 17, no. 3 (2016): 730–41. http://dx.doi.org/10.1177/0972150916630825.

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22

Pandey, Suruchi, and Shekhar Kamble. "Low Employability of Graduate Engineers – Ascertaining Role of Industry by leveraging Industry Total Interpretive Structural Modelling." Journal of Engineering Education Transformations 37, S1 (2023): 1–9. http://dx.doi.org/10.16920/jeet/2023/v37is1/23162.

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Abstract—The objective of this study is to conceptualize a Total Interpretive Structural Model (TISM) of factors leading to low employability of graduate engineers, at entry level, in context to Indian IT Industry. The paper focuses on factors emerging due to lack or low participation of IT Industry in overall academic activities contributing to low employability. Authors have developed Total Interpretive Structural Model (TISM) to understand the interplay of industry induced factors, leading to low employability of graduate engineers. Factors considered are limited to the role of IT industry

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Yadav, Neetu. "Total interpretive structural modelling (TISM) of strategic performance management for Indian telecom service providers." International Journal of Productivity and Performance Management 63, no. 4 (2014): 421–45. http://dx.doi.org/10.1108/ijppm-04-2013-0081.

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Bag, Surajit. "Green strategy, supplier relationship building and supply chain performance: total interpretive structural modelling approach." International Journal of Procurement Management 9, no. 4 (2016): 398. http://dx.doi.org/10.1504/ijpm.2016.077702.

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Mehta, Namish, Prakash Verma, and Nitin Seth. "Total quality management implementation in engineering education in India: an interpretive structural modelling approach." Total Quality Management & Business Excellence 25, no. 1-2 (2013): 124–40. http://dx.doi.org/10.1080/14783363.2013.791113.

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Sehgal, Nidhi, and Saboohi Nasim. "Total Interpretive Structural Modelling of predictors for graduate employability for the information technology sector." Higher Education, Skills and Work-Based Learning 8, no. 4 (2018): 495–510. http://dx.doi.org/10.1108/heswbl-08-2017-0047.

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Purpose The purpose of this paper is to present a qualitative analysis of the significant factors that influence graduate employability in information technology (IT) sector. This is imperative, given the rising “employability gap” confronted by this sector, especially in context of India. The key factors that influence graduate employability have been drawn from the literature. This research paper aims to conduct a preliminary validation of these predictors of employability and analyse the contextual relationship between them through Total Interpretive Structural Modelling (TISM) technique (N

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Samantra, Chitrasen, Saurav Datta, Siba Sankar Mahapatra, and Bikash Ranjan Debata. "Interpretive structural modelling of critical risk factors in software engineering project." Benchmarking: An International Journal 23, no. 1 (2016): 2–24. http://dx.doi.org/10.1108/bij-07-2013-0071.

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Purpose – Success of software projects depends on identification of project risks and managing the risks in a proactive manner. Risk management requires thorough insights into interrelationship of various risk factors for proposing strategies to minimize failure rate. The purpose of this paper is to develop a comprehensive structural model to interrelate important risk factors affecting the success of software projects. Design/methodology/approach – Specifically, this study reveals how interpretive structural modelling helps the risk managers in identifying and understanding the interrelations

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Bagherpour, Morteza, Mohammad Khaje Zadeh, Amin Mahmoudi, and Xiaopeng Deng. "INTERPRETIVE STRUCTURAL MODELING IN EARNED VALUE MANAGEMENT." JOURNAL OF CIVIL ENGINEERING AND MANAGEMENT 26, no. 6 (2020): 524–33. http://dx.doi.org/10.3846/jcem.2020.12182.

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The primary purpose of the current study is introducing a comprehensive approach to identify the relationship among different criteria in Earned Value Management (EVM). EVM is a well-known approach in project management context that can monitor schedule and cost performance indexes in projects simultaneously. The EVM detects current project performances and also predicts at completion costs of the project. In this study, employing Interpretive Structural Modelling, interactions which exist among affecting factors on EVM’s success are determined. First, all of the practical factors on EVM are d

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Singh, Surabhi, Farha Haneef, Sumit Kumar, and Viput Ongsakul. "A framework for successful IoT adoption in agriculture sector: a total interpretive structural modelling approach." J. for Global Business Advancement 13, no. 3 (2020): 382. http://dx.doi.org/10.1504/jgba.2020.10033252.

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Singh, Surabhi, Farha Haneef, Sumit Kumar, and Viput Ongsakul. "A framework for successful IoT adoption in agriculture sector: a total interpretive structural modelling approach." J. for Global Business Advancement 13, no. 3 (2020): 382. http://dx.doi.org/10.1504/jgba.2020.111013.

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31

Gupta, Somya, and Ganesh Prasad Sahu. "Factors of Blockchain Adoption for FinTech Sector: An Interpretive Structural Modelling Approach." ADCAIJ: Advances in Distributed Computing and Artificial Intelligence Journal 11, no. 4 (2023): 451–74. http://dx.doi.org/10.14201/adcaij.28395.

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Blockchain Technology (BT) is rapidly becoming one of the most promising emerging economy innovations. Financial Technology (FinTech) has been disrupted by blockchain, and its market size is growing by the day. Payments are closely related to banking, and blockchain has become very famous in the banking industry. This study aims to analyse the factors influencing behavioural intention to adopt blockchain in FinTech. Total 13 factors were extracted from the literature, and later relations among these variables were analysed using Interpretive Structural Modelling (ISM). The study's conceptual m

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32

Hasan, Zuby, Sanjay Dhir, and Swati Dhir. "Modified total interpretive structural modelling (TISM) of asymmetric motives and its drivers in Indian bilateral CBJV." Benchmarking: An International Journal 26, no. 2 (2019): 614–37. http://dx.doi.org/10.1108/bij-01-2018-0020.

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PurposeThe purpose of this paper is to examine the elements of asymmetric motives, i.e., initial cross-border joint venture (CBJV) conditions and relative partner characteristics in emerging nations. The two main objectives of the present research are to identify the elements affecting asymmetric motives in Indian bilateral CBJV and to construct modified total interpretive structural modelling (TISM) for the identified elements of asymmetric motives.Design/methodology/approachFor the current study, the qualitative technique named total interpretive structural modelling was used. The TISM (Sush

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Zhao, Guoqing, Shaofeng Liu, Haiyan Lu, Carmen Lopez, and Sebastian Elgueta. "Building theory of agri-food supply chain resilience using total interpretive structural modelling and MICMAC analysis." International Journal of Sustainable Agricultural Management and Informatics 4, no. 3/4 (2018): 235. http://dx.doi.org/10.1504/ijsami.2018.099236.

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Zhao, Guoqing, Shaofeng Liu, Sebastian Elgueta, Carmen Lopez, and Haiyan Lu. "Building theory of agri-food supply chain resilience using total interpretive structural modelling and MICMAC analysis." International Journal of Sustainable Agricultural Management and Informatics 4, no. 3-4 (2018): 235. http://dx.doi.org/10.1504/ijsami.2018.10020635.

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Sinha, Shuchi, Shiwangi Singh, Vellupillai Mukunda Das, and Anuj Sharma. "A framework for linking entrepreneurial ecosystem with institutional factors: a modified total interpretive structural modelling approach." J. for Global Business Advancement 12, no. 3 (2019): 382. http://dx.doi.org/10.1504/jgba.2019.10022953.

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Agrawal, Rohit, and Vinodh S. "Application of total interpretive structural modelling (TISM) for analysis of factors influencing sustainable additive manufacturing: a case study." Rapid Prototyping Journal 25, no. 7 (2019): 1198–223. http://dx.doi.org/10.1108/rpj-06-2018-0152.

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Purpose The purpose of this study is to develop a structural model based on total interpretive structural modelling (TISM) approach for analysis of factors influencing sustainable additive manufacturing (AM). Design/methodology/approach A total of 20 factors influencing sustainable AM are identified on the basis of literature review. Appropriate inputs from experts are obtained and TISM model is developed. Also, cross-impact Matrix multiplication applied to classification (MICMAC) analysis is carried out to categorize the factors. Findings Based on TISM model, “Flexibility in manufacturing”, “

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Khan, Ayaz, Rongrong Yu, Tingting Liu, Hong Guan, and Erwin Oh. "Drivers towards Adopting Modular Integrated Construction for Affordable Sustainable Housing: A Total Interpretive Structural Modelling (TISM) Method." Buildings 12, no. 5 (2022): 637. http://dx.doi.org/10.3390/buildings12050637.

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This study features the development of a framework to identify drivers towards increasing adoption of modular integrated construction (MiC) methods for affordable sustainable housing (ASH). The rise of offsite construction (OSC) techniques, especially MiC, has been evident in recent years. MiC’s adoption in ASH is still underdeveloped; however, due to various benefits of MiC over conventional construction methods, it is envisioned to be a significant emerging approach for tackling growing housing demand, and ASH in particular. Although a few prior studies identified some factors for utilizatio

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Wuni, Ibrahim Y., and Geoffrey Q. P. Shen. "Holistic Review and Conceptual Framework for the Drivers of Offsite Construction: A Total Interpretive Structural Modelling Approach." Buildings 9, no. 5 (2019): 117. http://dx.doi.org/10.3390/buildings9050117.

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The significant ill-performances, challenges, and increasing competition within the construction sector are generating tremendous changes. One such revolution is the transition towards offsite construction (OSC). Although a plethora of studies has expounded the virtues and benefits of the approach, a holistic review and conceptual framework of the drivers of OSC is not well-established. This research draws on a multistage methodological framework of a systematic literature review, plenary discussions, and the total interpretive structural modelling (TISM) approach to build a holistic conceptua

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Mathivathanan, Deepak, K. Mathiyazhagan, Nripendra P. Rana, Sangeeta Khorana, and Yogesh K. Dwivedi. "Barriers to the adoption of blockchain technology in business supply chains: a total interpretive structural modelling (TISM) approach." International Journal of Production Research 59, no. 11 (2021): 3338–59. http://dx.doi.org/10.1080/00207543.2020.1868597.

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Dubey, Rameshwar, and Sadia Samar Ali. "Identification of Flexible Manufacturing System Dimensions and Their Interrelationship Using Total Interpretive Structural Modelling and Fuzzy MICMAC Analysis." Global Journal of Flexible Systems Management 15, no. 2 (2014): 131–43. http://dx.doi.org/10.1007/s40171-014-0058-9.

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Muruganantham, G., S. Vinodh, C. S. Arun, and K. Ramesh. "Application of interpretive structural modelling for analysing barriers to total quality management practices implementation in the automotive sector." Total Quality Management & Business Excellence 29, no. 5-6 (2016): 524–45. http://dx.doi.org/10.1080/14783363.2016.1213627.

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Jain, Mayank, Taniya Malik, and Sakshi Malik. "Deciphering Financial Health and Risk: Hierarchical Relationships and Interdependencies among Key Factors." Acta Universitatis Sapientiae, Economics and Business 11, no. 1 (2023): 162–85. http://dx.doi.org/10.2478/auseb-2023-0008.

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Abstract This study examines the hierarchical relationships and inter dependencies of financial factors impacting companies’ health, using Total Interpretive Structural Modelling and Matrice d’Impacts Croisés Multiplication Appliquée à un Classement analyses. It identifies key financial factors and their influences. Findings reveal credit risk as a pivotal factor with substantial impact on other parameters. Solvency, capital adequacy, and Tier 1 capital ratios are also key determinants of financial health. The study further categorizes factors into independent, linkage, autonomous, and depende

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Durgaprasad, AVS, and Ch V. V. S. N. V. Prasad. "Modelling of Challenges towards Achieving Sustainability: A Case of Indian Food Processing Industry." 15TH GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES ON 14 - 15 SEPTEMBER 2023, NOVOTEL BANGKOK PLATINUM PRATUNAM, THAILAND 15, no. 1 (2023): 2. http://dx.doi.org/10.35609/gcbssproceeding.2023.1(2).

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The food processing industry has a significant impact on the socioeconomic development of a nation. The total output of Indian food processing may touch $535 billion by 2025-2026. About 1.77 million people are employed in the Indian food industry (IBEF, 2022). However, the food processing industry in India is facing numerous challenges, including a lack of food quality, inadequate supply chain infrastructure, food waste, greenhouse gas emissions, and so on (Kumar et al., 2020; Sharma et al., 2019). These challenges are interrelated with each other and pose a significant threat to sustainabilit

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Zengxia, Han. "Hotspots and Frontiers in Global Online Learning Satisfaction Research from 2000 to 2022: A visual analysis using CiteSpace." 15TH GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES ON 14 - 15 SEPTEMBER 2023, NOVOTEL BANGKOK PLATINUM PRATUNAM, THAILAND 15, no. 1 (2023): 48. http://dx.doi.org/10.35609/gcbssproceeding.2023.1(48).

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The food processing industry has a significant impact on the socioeconomic development of a nation. The total output of Indian food processing may touch $535 billion by 2025-2026. About 1.77 million people are employed in the Indian food industry (IBEF, 2022). However, the food processing industry in India is facing numerous challenges, including a lack of food quality, inadequate supply chain infrastructure, food waste, greenhouse gas emissions, and so on (Kumar et al., 2020; Sharma et al., 2019). These challenges are interrelated with each other and pose a significant threat to sustainabilit

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Tseng, Ming-Lang, Phan Tan, Kuo-Jui Wu, et al. "Sustainable Total Resource Management in Thailand Healthcare Industry under Uncertain Situations." Sustainability 12, no. 22 (2020): 9611. http://dx.doi.org/10.3390/su12229611.

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This study aims to validate the sustainable total resource management measures and provide a hierarchical structure to manage the medical resources for the healthcare industry in Thailand. Prior studies have failed to deal with the valid attributes and to present a theoretical hierarchical structure. The Thailand healthcare industry faces medical resource depletion in the current pandemic outbreak. To address these gaps, this study proposes a fuzzy Delphi method to screen out the less important attributes in order to enhance the validity of measures. Fuzzy interpretive structural modelling tra

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Kumar Srivastava, Amit, and Sushil Sushil. "Modelling drivers of adapt for effective strategy execution." Learning Organization 21, no. 6 (2014): 369–91. http://dx.doi.org/10.1108/tlo-08-2013-0038.

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Purpose – The purpose of this study is to develop a framework for “Adapt” in the context of strategy execution. Design/methodology/approach – Both exploratory and confirmatory modes of research using Confirmatory Factor Analysis, Interpretive Structure Modeling, Total Interpretive Structural Modeling and t-test methods have been conducted. Findings – The conceptualization of learning and learning organization can only be possible when organization develops adaptive culture. When an organization becomes learning organization, it starts becoming vital by adopting flexibility wherever and wheneve

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Chawla, Nitin, and Deepak Kumar. "Modelling of Cloud Computing Enablers Using MICMAC Analysis and TISM." International Journal of Ambient Computing and Intelligence 9, no. 3 (2018): 31–43. http://dx.doi.org/10.4018/ijaci.2018070103.

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This article describes how Cloud Computing is not just a buzzword but a shift from IT departments to the outsourcing vendors without impacting business efficiency. Some organizations are moving towards cloud computing but many have resistance to adopting cloud computing due to limitations in knowledge and awareness of the classifying elements, which effect decisions on the acceptance of cloud computing. Therefore, this article has focused on accumulating the elements, which can act as enablers, by reviewing existing literature and studies from both professional and academic viewpoints. All the

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Khalid, Razni, Mohd Yusof Md Daud, Noremylia Mohd Bakhori, and Rozita Razali. "Maintenance Strategy for the Old Lathe Machine in Teaching Workshops at Technical Vocational Education Training Institutes." Environment-Behaviour Proceedings Journal 10, SI24 (2025): 137–43. https://doi.org/10.21834/e-bpj.v10isi24.6378.

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The TVET workshop equipments for machining should be in a state of high readiness. However, due to inadequate machine care and maintenance procedures, the performance and readiness of this training equipment fall short of industry standards. This study aims to develop a framework strategy for Total Productive Maintenance (TPM) for TVET institutions. The critical success factors of maintenance strategy were identified using the Delphi and Analytical Hierarchy Process (AHP) methodologies. Subsequently, Interpretive Structural Modelling (ISM) was utilised to develop a new maintenance framework st

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Veltmeyer, Johan, and Sherif Mohamed. "Investigation into the hierarchical nature of TQM variables using structural modelling." International Journal of Quality & Reliability Management 34, no. 4 (2017): 462–77. http://dx.doi.org/10.1108/ijqrm-04-2015-0052.

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Purpose The purpose of this paper is to provide the empirical evidence supporting the existence of a multi-level hierarchical TQM model showing the structural inter-relationships among a total of 16 TQM variables (i.e. drivers, enablers and outcomes). Design/methodology/approach The set of identified TQM variables is the product of an in-depth review of the literature, and a robust reiterative process of verification and validation. Inter-relationships among the TQM variables were subjected to the scrutiny of a panel of experts, and were used as a basis for developing a web-based survey to exp

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Irannejad, Neda, Hadi Shirouyehzad, and Arash Shahin. "Providing a Framework for Performance Evaluation of Organizations in Successfully Implementing TQM, Based on Knowledge Management Approach and Organizational Agility." Complexity 2023 (May 12, 2023): 1–24. http://dx.doi.org/10.1155/2023/1857596.

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Nowadays, any organization, in order to be aware of the desirability and quality of its activities, especially in dynamic environments, urgently needs an evaluation system to assess its system’s performance and efficiency. In this study, the performance of production and service organizations has been evaluated according to the effect of knowledge management success factors and organizational agility on the success factors of total quality management (TQM (total quality management)). Considering that the two areas of knowledge management and organizational agility are among those influential o

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