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1

Huda, Fahmia. "Total quality management in voluntary service organisations : residential and nursing care homes." Thesis, University of Westminster, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.480907.

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2

Cruickshank, Mary Therese. "Developing a quality culture within a school of nursing in higher education /." View thesis View thesis, 2000. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20030424.121009/index.html.

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3

Coetzee, Siedine Knobloch. "Quality of doctoral education in nursing in South Africa / Siedine Knobloch Coetzee." Thesis, North-West University, 2010. http://hdl.handle.net/10394/4958.

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The number of doctoral programmes in nursing has rapidly multiplied in many countries of the world, with each doctoral programme varying not only between countries, but also between higher education institutions within countries. This has led to a concern about the quality of doctoral education in nursing and the development of quality criteria, standards and indicators (QCSI) for doctoral education in nursing that can be applied globally. This study is part of an international collaborative study to compare the quality of doctoral education in nursing among Australia, Japan, Korea, South Afri
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4

Cruickshank, Mary T., of Western Sydney Hawkesbury University, and Faculty of Management. "Developing a quality culture within a school of nursing in higher education." THESIS_FMAN_XXX_Cruickshank_M.xml, 2000. http://handle.uws.edu.au:8081/1959.7/604.

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During the past decade, nurses in the clinical setting have began making a paradigm shift from Quality Assurance to Total Quality Management, or as it is commonly referred to within health care facililties, Continuous Quality Improvement.In contrast, scant attention has been paid to quality management practices in nursing in the higher education sector. This study provides an applied example of where it investigates quality management practices in the context of organisational culture and human resource management with the aim of developing a quality culture model for a school of nursing in hi
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5

Hellwig, Sharon Donahue. "The relationship between climate and nurses work satisfaction in two types of hospitals /." Access Digital Full Text version, 1995. http://pocketknowledge.tc.columbia.edu/home.php/bybib/11790489.

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Thesis (Ed.D.)--Teachers College, Columbia University, 1995.<br>Includes tables. Typescript; issued also on microfilm. Sponsor: Keville Frederickson. Dissertation Committee: Elizabeth Tucker. Includes bibliographical references (leaves 77-83).
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6

Rostamian, David, and Julius Peter Odwar. "Äldres upplevelser av kvalitet på särskilda boenden." Thesis, Södertörn University College, School of Business Studies, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-2751.

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<p>Old people's life situation when receiving municipal help and care in theirlast period of life is sparsely investigated from their own perspective. Thepurpose of this study was focused on the thoughts of the aged people andtheir personal experiences on what quality is within the geriatric care. Inthis qualitative study, 10 elderly people aged 75-90 years wereinterviewed from 3 different nursing homes within Solna Municipality.Qualitative interviews, with the emphasis on their present life situationespecially what brought about a good life, were performed. The interviewswere analysed using q
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7

Ullén, Sandra. "Kundperspektiv i uppföljning av insats-vård-och omsorgsboende : Ett steg närmare." Thesis, Mittuniversitetet, Avdelningen för kvalitets- och maskinteknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-40270.

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Syftet med detta examensarbete är att bidra med kunskap om hur kundfokus enligt Total Quality Management kan förstärkas i socialtjänstens uppföljning av insatsen vård-och omsorgsboende. Genom kvalitativ metod har dokumentanalys och kartläggning av dokument från socialstyrelsen och tre olika kommuner genomförts för att undersöka vilka verktyg för kvalitetssäkring som används av socialtjänsten idag. Verktygen som inhämtades var identiska i form av kvantitativa uppföljningsfrågor. De bedömdes inte vara tillräckligt kundorienterade ur TQM perspektiv och därför modifierades dessa till en ny intervj
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8

Pinto, Vitória Regina Souza. "Construção e análise de uma ferramenta computacional para cálculo de indicadores de qualidade da assistência de enfermagem: estudo metodológico." Universidade Federal Fluminense, 2014. https://app.uff.br/riuff/handle/1/2555.

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Submitted by Fabiana Gonçalves Pinto (benf@ndc.uff.br) on 2016-10-19T14:51:28Z No. of bitstreams: 1 Vitoria Regina Souza Pinto.pdf: 2548265 bytes, checksum: 0eebd8f8ef559d5346dc26dcdebc72fb (MD5)<br>Made available in DSpace on 2016-10-19T14:51:28Z (GMT). No. of bitstreams: 1 Vitoria Regina Souza Pinto.pdf: 2548265 bytes, checksum: 0eebd8f8ef559d5346dc26dcdebc72fb (MD5) Previous issue date: 2014<br>Mestrado Profissional em Enfermagem Assistencial<br>Trata-se de um estudo que tem como objeto a elaboração de uma ferramenta computacional para coleta de dados e cálculo de indicadores, para av
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9

Muskat, Birgit. "Total Quality Management im Tourismus." Wiesbaden : Dt. Univ.-Verl, 2007. http://dx.doi.org/10.1007/978-3-8350-5413-4.

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10

吳偉倫 and Wai-lun James Ng. "Total Quality Management in China." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268250.

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11

Lundahl, Carl Gustav. "Total quality management in sawmills /." Luleå : Division of Wood Science and Technology, LTU Skellefteå, Luleå University of Technology, 2009. http://pure.ltu.se/ws/fbspretrieve/3018479.

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12

Ng, Wai-lun James. "Total Quality Management in China /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18831217.

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13

Waddington, Michael E. "Total Quality Management : the development, application and analysis of a Total Quality Management paradigm in healthcare." Thesis, University of Huddersfield, 1995. http://eprints.hud.ac.uk/id/eprint/4875/.

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The research programme focuses on Total Quality Management adoption and application. TQM which is established in a number of businesses and industries has more recently been introduced into healthcare. TQM definition and eclectic paradigm has been developed and tested for establishing quality performance and distinguishing radical change and continuous improvement approach. A number of critical elements and variables concerning implementation and application are identified which pertain to organisations which through size and bureaucracy operate with diverse missions, a wide range of systems a
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14

Wang, Xu. "An integrated total quality management framework." Thesis, University of Sussex, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.489031.

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15

Wong, Shiu Ho. "Total quality of supply chain management." Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/20560/.

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In today's business, companies must make use of the resources of their whole supply chains to be successful in the intensely competitive market place. Therefore, supply chain management (SCM) has become a useful and strategic tool for companies to achieve competitive advantage. Many SCM studies focus on the information flow and material flow between organisations and their suppliers. They do not have a holistic view of SCM with little emphasis on parameters such as culture, quality, relationship and process factors. This study develops a more comprehensive SCM model which can help organisation
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16

Choisne, Franck R. (Franck Remi Didier) Carleton University Dissertation Management Studies. ""Performance measurement for total quality management."." Ottawa, 1994.

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17

Beckwith, Paul D. "Total Quality Management a management philosophy for providing high quality construction /." Thesis, Baltimore, Maryland : University of Maryland, 1992. http://handle.dtic.mil/100.2/ADA252743.

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Thesis (M.S. in Civil Engineering) University of Maryland, Spring 1992.<br>"A scholarly paper submitted to: Professor William Maloney of The University of Maryland for ENCE 689, Spring 1992." Description based on title screen as viewed on April 8, 2009. Includes bibliographical references (p. 42-43). Also available in print.
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18

Cheong, Shu-keung Frankie, and 張樹強. "Implementing total quality management in estate management company." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31968557.

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19

Cheong, Shu-keung Frankie. "Implementing total quality management in estate management company." Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B22360049.

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20

Alazemi, Waleed. "Total quality management within the construction industry of Kuwait : the role of Total Quality Management and its usage." Thesis, Loughborough University, 2013. https://dspace.lboro.ac.uk/2134/12654.

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The aim of this research is to understand employees' contribution to the successful implementation of total quality management (TQM) within construction companies in Kuwait. A research model was developed based on previous studies to guide the research and understand the different factors that contribute to employee contribution and implementation of TQM. The research begins with reviewing different literatures on employee contribution and TQM. The factors studies the implementation and usage of quality management in the construction companies and factors such as leadership, employee, teamwork
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21

Ridgeway, Graeme Mansel. "Introducing total quality management : a change in management ideology." Thesis, Sheffield Hallam University, 1997. http://shura.shu.ac.uk/3182/.

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Total Quality Management (TQM) is a phenomena of the eighties. According to Pascale (1990), it has received more publicity than any other management innovation. Its level of popularity seems only to be rivalled by the variety of ways it manifests itself to managers and academics. This thesis is an explanatory case study (Hamel 1993; Yin 1994), based on research into one company's efforts to introduce Total Quality Management to their organisation. The research task was to explain the changes being brought about within the researcher's employing company, Ilford Limited, a photographic materials
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22

Sherif, Khaled F. "Total quality management and construction project management in Libya." Thesis, University of Plymouth, 2010. http://hdl.handle.net/10026.1/2510.

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This thesis sought to explore total quality management (TQM) implementation and barriers that need to be overcome due to differences between societal cultures, which have become a subject of intense discussion in the wake of the globalisation of the world economy. Inter-societal cultural barriers to TQM implementation were contrasted against the accepted organisational cultural barriers, which are well documented in established literature on this topic. A case study for the analysis was taken from the Libyan construction sector, where TQM is increasingly being reported as being adopted by comp
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23

Chow, Chi-yang David, and 周志揚. "Total quality management in Hong Kong bank." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31268717.

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24

Yip, Man-shan Tammy, and 葉文珊. "Total quality management for the accounting profession." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31269515.

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25

Poon, Kai-jee Edward, and 潘啓智. "Total quality management in the constructed project." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1989. http://hub.hku.hk/bib/B42128353.

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26

Leonard, Denis Thomas Patrick. "The strategic dynamics of Total Quality Management." Thesis, University of Ulster, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.393771.

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27

McAdam, Rodney. "Tracing the loci of total quality management." Thesis, University of Ulster, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.393486.

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28

McPherson, Aaron F. (Aaron Francis). "Total quality management at AT&T." Thesis, Massachusetts Institute of Technology, 1995. http://hdl.handle.net/1721.1/11525.

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29

Kramer, Miriam. "The human factor in Total Quality Management." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50154.

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Thesis (MBA)--Stellenbosch University, 2004.<br>The nature of work and its organisation has interest managers, economists and social scientists for as long as people have been employed by others to engage in productive activity. Managers have largely been interested in maximising output from available resources. During the last decade one approach has risen to outstanding popularity in this context: Total Quality Management. Total Quality Management is regarded as an approach which combines the technical and managerial side of management. Whereas the technical side of quality management
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30

Flores-Molina, Jose C. "A Total Quality Management Methodology for Universities." FIU Digital Commons, 2011. http://digitalcommons.fiu.edu/etd/375.

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This research document is motivated by the need for a systemic, efficient quality improvement methodology at universities. There exists no methodology designed for a total quality management (TQM) program in a university. The main objective of this study is to develop a TQM Methodology that enables a university to efficiently develop an integral total quality improvement (TQM) Plan. Current research focuses on the need of improving the quality of universities, the study of the perceived best quality universities, and the measurement of the quality of universities through rankings. There is no
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31

Poon, Kai-jee Edward. "Total quality management in the constructed project." Click to view the E-thesis via HKUTO, 1989. http://sunzi.lib.hku.hk/hkuto/record/B42128353.

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32

Etienne, Michele. "Total-Quality-Management im Spital erfolgreich gestalten /." Bern : Haupt, 2000. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008939726&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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33

Yip, Man-shan Tammy. "Total quality management for the accounting profession /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19872215.

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34

Chow, Chi-yang David. "Total quality management in Hong Kong bank /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19876634.

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35

DeFazio, Mary Beth. "Total Quality Management and the Malcolm Baldridge National Quality Award /." Online version of thesis, 1993. http://hdl.handle.net/1850/11577.

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36

Zhang, Zigang. "Quality management for Chinese construction." Thesis, University of Salford, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.366064.

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37

董志堅 and Chi-kin Steve Tung. "Total quality management: a key to success onproviding quality property management in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2001. http://hub.hku.hk/bib/B3196901X.

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38

Radtke, Philipp. "Ganzheitliches Modell zur Umsetzung von Total-quality-Management /." Berlin : IPK, 1997. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007843495&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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39

Wilson, Marya L. "Total quality management (TQM) at the University Centers." Menomonie, WI : University of Wisconsin--Stout, 2006. http://www.uwstout.edu/lib/thesis/2006/2006wilsonm.pdf.

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40

Sou, On Peng. "How ISO 9000 approach to total quality management." Thesis, University of Macau, 2000. http://umaclib3.umac.mo/record=b1636773.

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41

Weißmann, Sven. "Total Quality Management für Industriebetriebe : Praktiken zur Leistungssteigerung /." Wiesbaden : Dt. Univ.-Verl, 2002. http://www.gbv.de/dms/bs/toc/338084436.pdf.

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42

Black, S. A. "Measuring the critical factors of Total Quality Management." Thesis, University of Bradford, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539126.

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43

Rampa, SH. "A customised total quality management framework for schools." University of South Africa Press, 2010. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001183.

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Abstract Research has revealed that many of the historically disadvantaged schools in South Africa experience difficulty in implementing policies aimed at restoring the quality of teaching and learning. The difficulty has been attributed to several factors such as poor conceptualisation and implementation of quality management systems at school level. This article reports on empirical research that investigated the possibility of applying Total Quality Management principles in schools for the purpose of restoring the culture of learning and teaching. Data was collected through qualitative and
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44

Shi, Ji. "The implementation of total quality management in China." Thesis, This resource online, 1993. http://scholar.lib.vt.edu/theses/available/etd-01242009-063130/.

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45

Lewis, Cynthia J. "Implementing total quality management in the public sector." CSUSB ScholarWorks, 1995. https://scholarworks.lib.csusb.edu/etd-project/1106.

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46

Parish, David Houston Jr. "Total quality management: A handbook for business leaders." CSUSB ScholarWorks, 1997. https://scholarworks.lib.csusb.edu/etd-project/1415.

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47

Tung, Chi-kin Steve. "Total quality management a key to success on providing quality property management in Hong Kong /." Click to view the E-thesis via HKUTO, 2001. http://sunzi.lib.hku.hk/hkuto/record/B3196901X.

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48

Chan, Chi-chung. "Quality management issues facing a testing laboratory /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19876695.

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49

Adebanjo, A. Oludotun. "A framework for total quality culture development." Thesis, University of Liverpool, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.246737.

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50

Tsang, Lai-shuen, and 曾麗旋. "Quality in residential property management: an evaluation of total quality management in private propertymanagement sector." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2009. http://hub.hku.hk/bib/B44402107.

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