Academic literature on the topic 'Total quality management School management and organization'

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Journal articles on the topic "Total quality management School management and organization"

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Rouf, Muhammad. "IMPLEMENTASI TQM (TOTAL QUALITY MANAGEMENT) PADA LEMBAGA PENDIDIKAN." At-Tuhfah 7, no. 1 (September 13, 2018): 50–67. http://dx.doi.org/10.36840/jurnalstudikeislaman.v7i1.116.

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“School/madrasah as an educational institution is an institution that serves as an agent of change to solve the nation's problems. Therefore, in order to produce the quality of education, it is necessary to implement the concept of TQM (Total Quality Management) that in history has successfully led the business world in creating production quality best and can even exceed the satisfaction of customers standard. This study used a qualitative approach with methods of library research. The formulation of the problem involves understanding implementation of TQM, TQM in education, implementation of TQM principles in educational institutions, the pillars of TQM in educational institutions, measures the implementation of TQM in education and description of the failure in the implementation of TQM. The study results were obtained, among others; The first, implementation of total quality management (TQM) is an implementation or embodiment of a management concept that involves all components in the organization to jointly contribute to the organization's policies oriented to the improvement of product quality to customer satisfaction. Second, in educational institutions, implementation of TQM are used to improve administrative functions and operations, to manage the educational process as a whole, integrate TQM in the curriculum, the use of TQM in teaching methods in the classroom, the use of TQM for managing research and development activities. In addition, educators must be responsible for their duties proactively, they must develop a problem-solving process that makes sense and can identify and towards the main cause, capable of being the organization model and can measure what's working well and what is not, so that we will get a good system in institutional schools / madrasah. Third, in applying TQM, there are some principles that should be held, among others; focusing on consumers (users of educational services), broad involvement (teachers, staff, students, and community), their measurements, to understand education as a system, and their continuous improvement. Fourth, the five main pillars of TQM here are their products, relying on the process undertaken, the leader who moves in producing quality products, and a commitment among the leaders in the organization. Fifth, steps in implementing TQM in educational institutions include; the preparatory phase, the planning phase and the implementation phase. Sixth, the failure may occur in implementing TQM in educational institutions, if; there is a gap in the commitment of top management, one focus of attention, lack of adequate staff and support, relying solely training, the hope of obtaining results of a moment and force adopt a method that doesn’t comply with the requirement.”
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Dewi, Putu Yulia Angga, and Kadek Hengki Primayana. "PERANAN TOTAL QUALITY MANAGEMENT (TQM) DI SEKOLAH DASAR." Jurnal Penjaminan Mutu 5, no. 2 (September 11, 2019): 226. http://dx.doi.org/10.25078/jpm.v5i2.827.

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<em>Management of education by creating a conducive learning environment and successfully fulfilling commitments in fulfilling promises as educational leaders. The low quality of human resources is a fundamental problem that can hamper development and national economic development. Along with the advancement of knowledge and technology, the socio-cultural life, socio-economy is increasingly unacceptable to space and time. In order to build the quality of Indonesian people who are able to challenge it, clearly it requires human resources that can be relied upon in the face of competition. TQM is a quality management system that is related to continuous improvement in improving the quality of education from various aspects of sustainability. Educational quality that is acceptable from customer needs and satisfaction. The application of TQM in school organizations is carried out as an effort to improve the quality of education in schools, thereby improving the quality of schools by improving the quality of education of high quality. The implementation of a management system is always disrupted by balance. Two parties who are pro and contra arise, accept TQM and reject TQM. TQM's refusal because it affects changes in management, namely changing established values. With this pillar, it is expected to be able to help schools improve their educational processes. The implementation of integrated Quality Management in schools is inseparable from the efforts of the principal to provide assistance to the school.</em>
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Subiyantoro, Subiyantoro. "Strategi Kepemimpinan Pendidikan dalam Pengembangan MAN Propinsi DIY Perspektif Total Quality Management (TQM)." MANAGERIA: Jurnal Manajemen Pendidikan Islam 1, no. 2 (February 3, 2017): 169–94. http://dx.doi.org/10.14421/manageria.2016.12-02.

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To date, the management of educational empowerment particularly in madrasah (Islamic schools) is still struggling in finding its precise form. The madrasahs are commonly managed base on merely the managers’ personal experience, without proper scientific conception. This happens due to unhealthy condition in which the managers are repressed and burdened by complicated bureaucratic matters. On the other hand, they are also required to compete in ever growing critical society. The main purpose of this research is to obtain the description of the Islamic educational empowerment strategies based on the Total Quality Management perspective, particularly in light of the educational leadership toward the development of the Madrasah Aliyah Negeri (State Islamic Senior High Schools) in the Province of Yogyakarta. Three methods of data gathering are employed in this research, namely in depth interview, participant observation, and documentation. The results show that, in empowering the Madrasah Aliyah, the leaders 1) rely on personal experience obtained from previous workplace, either being teacher or school principal; 2) perceive comparative study involving educational stakeholders, such as school committee, supervisors, and educational staff at Province level, as an effective tool in developing the madrasahs; 3) attend trainings or workshops held by the ministry of education; and 4) read books related to managerial tasks. Overall, the Total Quality Management can be observed through continuous improvement, culture change, reversed organization, costumers-organization good relationship, focus on costumers and the quality of teaching-learning process.
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Sumiarti, Sumiarti. "APLIKASI TOTAL QUALITY MANAGEMENT (TQM) DI MADRASAH IBTIDAIYAH NEGERI (MIN) PURWOKERTO." Jurnal Penelitian Agama 18, no. 1 (May 25, 2017): 132–50. http://dx.doi.org/10.24090/jpa.v18i1.2017.pp132-150.

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Abstract : The Total Quality Management (TQM) application in MIN Purwokerto has met the TQM criteria, i.e. continuous improvement and concrete actions to make changes towards improving the quality of education As Sallis said that TQM application in education has characteristics: (1) Continuous improvement, (2) Kaizen, (3)Changing cultures, (4) The upside-down organization, (5) Keeping close to the customers, (6) Internal customers, (7) Internal Marketing, (8) Professionalism, (9) The Quality of Learning. Keyword : Application, TQM, Islamic Elementary School.
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Wulogening, Hiyasintus Ile, and Agus Timan. "Implementasi Total Quality Management (TQM) dalam sistem manajemen perencanaan kepala sekolah." Jurnal Akuntabilitas Manajemen Pendidikan 8, no. 2 (September 28, 2020): 137–46. http://dx.doi.org/10.21831/jamp.v8i2.31282.

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Tujuan penelitian ini adalah menganalisis implementasi Total Quality Management (TQM) dalam sistem manajemen perencanaan kepala sekolah pada SMA Swasta Katolik. Penelitian ini menggunakan rancangan pendekatan kualitatif. Teknik pengumpulan data menggunakan teknik observasi, wawancara, dan studi dokumenter. Teknik analisis data yang digunakan meliputi reduksi data, penyajan data, menarik kesimpulan atau verifikasi data dan pengecekan keabsahan data menggunakan teknik triangulasi data. Temuan menunjukkan bahwa: 1.) Perencanaan program sekolah yang meliputi perumusan visi, misi, dan tujuan sekolah serta rencana kerja sekolah yang terdiri atas 12 program sudah dilaksanakan; 2.) Rencana kerja bidang pendidikan telah disusun sesuai tupoksi dan kewajiban tenaga pendidik dan tenaga kependidikan seperti tertera dalam dokumen pedoman sekolah dan struktur organisasi sekolah yang telah diprogramkan; 3.) Kepala sekolah telah melakukan pengawasan dan evaluasi terhadap seluruh proses kegiatan sesuai program kerja sekolah dan telah menyusun dokumen rencana pengembangan sekolah; dan 4.) Kepala sekolah bersama staf dan dewan guru telah membangun sistem informasi manajemen guna mendukung pengimplementasian budaya mutu dalam seluruh aspek baik fisik maupun nonfisik. AbstractThis research aims to analyze the Total Quality Management (TQM) Implementation in The Principal Planning Management System at Catholic Privat High School. This research uses a qualitative approach design. Data collection techniques using observation techniques, interviews, and documentary studies. Data analysis techniques include data reduction, data intercepting, concluding/verifications, and data validity checking using data triangulation techniques. The findings show that: 1.) School program planning includes the formulation of the school and school work plan's vision, mission, and goals consisting of 12 programs that have been implemented; 2.) The work plan for the education sector has been prepared in accordance with the duties and responsibilities of teaching staff and education staff, as stated in the school guidelines document and school organization structure that has been programmed; 3.) The school principal has supervised and evaluated all the activities of activities according to the school work program and has compiled a school development plan document; and 4.) The principal with the school staff and the teachers have developed an information management system to support the implementation of culture quality in all aspects, both physical and non-physical.
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Azainil, Azainil, Nurul Ulfa Apriliani, and Suandie Suandie. "Policy Evaluation Total Quality Management (TQM) School Applying International Organization for Standardization (ISO) in the City of Samarinda." Journal of Educational Review and Research 1, no. 1 (March 29, 2018): 25. http://dx.doi.org/10.26737/jerr.v1i1.506.

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<span class="ShortAbstract"><em><span>This policy evaluation research to find out the need, implementation and achievement result of TQM in Vocational High School applying ISO.This research is a policy evaluation research, with qualitative research method. Qualitative research method is a research method used to determine natural condition (naturalistic), where the researchers are as a key instrument, data technique in triangulation. Data analysis with inductive and more.This policy evaluation study examines the TQM policy documents required for schools implementing the ISO. The evaluation model uses the Context, Input, Process and Product (CIPP) model developed by Stuffebeam. Component Criteria. From the vision statement. The input components of the curriculum, financing, facilities and infrastructure, educators and educators as well as students, curriculum preparation process components, teaching materials, teaching and learning process and assessment, while product / output components of student satisfaction, student achievement and school performance implements TQM ISO.Research result. TQM ISO-based schools need to be implemented, both schools have the formulation of vision, mission, goals and restra. The input components of all schools have implemented the 2013 curriculum, discipline, sufficient facilities and infrastructure, educators and educators are in accordance with standards and there are standards of acceptance. The process component shows all teachers have been preparing syllabus, lesson plan and teaching materials, and teaching and learning process and assessment according to the standard. Existing Product / Outputs. Students, student achievement and achievement in applying ISO 9001-2008 well.Suggestions of these results are (1) improvements from the TQM ISO understanding for all stakeholders, (2) need also from the same language, and (3) improve the ISO-based TQM with commitment improvement, paradigm shift, mental attitude and organizing the guarantee system quality.</span></em></span>
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Marshall *, Jon C., Ruie J. Pritchard, and Betsey H. Gunderson. "The relation among school district health, total quality principles for school organization and student achievement1." School Leadership & Management 24, no. 2 (May 2004): 175–90. http://dx.doi.org/10.1080/1363243041000695813.

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Keshavarz, Mohsen, Seyed H. Khademi, Javad Mohamadipour, and Mehran Farajollahi. "Plan for Applying Total Quality Management in Education for Torbat Heydariyeh University of Medical Sciences." Journal of Educational and Psychological Studies [JEPS] 7, no. 4 (December 1, 2013): 480. http://dx.doi.org/10.24200/jeps.vol7iss4pp480-496.

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In this study, the appropriateness of existing quality standards and their use in practice in educational organizations were discussed. The study shows how the quality standard of TQM and QMTL and the possibility of their articulation to develop a holistic model can contribute to change this situation. The study alsoinvestigated whether this standard is an adequate basis for quality development in organizations. To implement a quality system in an educational organization, four main steps are necessary: context setting, model adaptation, model implementation/adoption, and quality development. Each step should be performed with a broad range of actors to raise awareness and consensus. To facilitate this process and to develop a quality system for an organization, the use of the holistic model for the description of quality approaches was recommended. Since the model is very generic, more research is necessary, especially to find specific solutions to different contexts of usage (e.g., for schools). Additionally, research has been initiated to analyze the differences and adaptation requirements for different countries and regions to include cultural aspects. Finally, a variety of tools is being developed to support this process, such as the initial choice of a quality approach or the choice of quality instruments. For the future, it can be expected that a variety of tools will be available to support this process and to integrate quality into a broad range of educational organizations.
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Belarmino, Teresita. "Mediating Role of Leadership Style on Organizational Culture and Total Quality Management." Abstract Proceedings International Scholars Conference 7, no. 1 (December 18, 2019): 1467–517. http://dx.doi.org/10.35974/isc.v7i1.966.

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Introduction: Scholars consider leadership style as a powerful tool for improving school managers’ commitment on total quality management (TQM), yet few studies have empirically examined the linkages on organizational culture, leadership styles, and TQM in tertiary institutions. This study determined the mediating role of leadership style on organizational culture and TQM. Method: The researcher employed the descriptive correlational design to analyze the level of organizational culture, the extent of leadership style as mediating variable, the extent of TQM in education as perceived by the respondents, and the relationship between those variables among school managers. There were 295 school managers from 13 tertiary institutions in Asia who responded to the study. Result: The results of the study showed that the respondents have very high practices of organizational traits of involvement, adaptability, consistency, and mission with an indirect effect on leadership style. The extent of the respondents’ TQM is high on the following dimensions: a process-systems approach, customer-supplier focus, consistent quality leadership, continuous improvement and self-evaluation .The extent of leadership styles in both transformational and transactional as practiced by managers is high. However, the organizational culture had no direct effect on TQM. Thus, leadership style fully mediates organizational culture and TQM. Further, the school managers are committed to TQM in education regardless of age, civil status, educational attainment, and years of experience. As a contribution to the mediating mechanism, the emerging model showed that transformational and transactional being the components of leadership styles have loadings of .89 and .49, respectively. This means that the respondents’ leadership style practices have corresponding weights of 64.49% of transformational and 35.51% of transactional leadership style to fully mediate on the relationship between organizational culture and TQM. This research therefore, indicates the significance of the mediating role of leadership style on organizational culture and TQM in tertiary institutions. Discussion: The outcome of this study shall be utilized as basis for conducting seminar-workshops and training programs. The study will contribute to future research on other dimensions on OC, LS and moderating variables in relation to TQM.
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Hendartho, Dony. "ANALISIS IMPLEMENTASI SISTEM MANAJEMEN MUTU ISO 9001:2008 PADA SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA." Transparansi Jurnal Ilmiah Ilmu Administrasi 6, no. 2 (March 6, 2018): 124–38. http://dx.doi.org/10.31334/trans.v6i2.37.

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Implementation of Total Quality Management makes organization to maintain quality standards in all aspects of organization's business. Standard quality management system (QMS) that has been developed and suitable for education is ISO 9001, achievement of quality device that is expected to respond to the challenges of globalization by increasing the efficiency and effectiveness to satisfy stakeholders. Higher School of Administration Sciences of Mandala Indonesia (STIAMI) proved itself as a reliable organization that received the ISO 9001:2008 certificate issued by QS Zurich AG no. 7011 on April 19, 2011.This research aims are (1) To determine the implementation of Quality Managements System ISO 9001:2008 from the aspect of dokumentation, (2) To determine the implementation of Quality Managements System ISO 9001:2008 from the aspect of management responsibility and alternative implementation strategies for corrective action.The data used in the form of primary and secondary data, both from qualitative and quantitative. Processing of qualitative data using descriptive analysis is based on interviews with party organization consists of nine informen who master the Quality Management System and its implementation in STIAMI on the right target and can affect policy. The collected data is processed by the method of analytic hierarchy process AHP with Microsoft Excel 2010 software, version AHPcalc 12:08:13.The results of data processing show that the essential elements of QMS ISO 9001:2008 in STIAMI are Quality Management System (25.8 %), Responsibility Management (25 %), Product Realization (23.8%), Measurement, Analysis & Improvement (17 , 4 %) and Resource Management (8%); the most responsible actor is Top Management (51.4 %); goals to be achieved are the Quality Improvement Services (59.7 %), Improvement of Administration (31.2 %) and Reference (9.1 %); alternative measures such as Education and Training (1st priority), Monitoring and Evaluation (2nd priority) and Teamwork (3rd priority) Based on this research, it can be concluded that the implementation of QMS ISO 9001:2008 in STIAMI is going well.
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Dissertations / Theses on the topic "Total quality management School management and organization"

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Ngan-Barton, Fan Evelina. "Total quality management in education : a Hong Kong case study /." [Hong Kong : University of Hong Kong], 1994. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13833029.

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Ngan-Barton, Fan Evelina, and 顔芬. "Total quality management in education: a HongKong case study." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1994. http://hub.hku.hk/bib/B31957420.

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Carlson, Brian Kenneth. "A critical analysis of the application of total quality management principles in two schools." Thesis, Rhodes University, 1996. http://hdl.handle.net/10962/d1003353.

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In recent years, the principles of Total Quality Management, developed by Edwards Deming and others and used with varying degrees of success in the business world, have been used in schools as part of the process to transform education in terms of school management and classroom learning. This research grew out of my experiences when St. Andrew's Preparatory School participated in a Total Quality Management training programme which highlighted for me the problems and the benefits of such training. This research was undertaken, therefore, to find out how two other schools - one a high school in Grahamstown and the other a high school in Clarke County, U.S.A. had responded to similar training. Open ended questionnaires were used and the responses were analyzed to detect patterns of thoughts, feelings and attitudes, particularly in terms of human relationships at the school and with regard to various components of school culture. Comparisons were also made between the responses from the two schools, and the findings were compared with the claims made for TQM by the theorists and other educational practitioners who have ventured into TQM in their schools. The research findings indicate that Total Quality Management training had a positive impact on the participating schools but that there are problems associated with its adaptation for education. Given the necessary leadership commitment, however, these problems are not insurmountable. Total Quality Management may well be able to contribute towards the restructing of education which seems to be more and more urgently needed both in South Africa and in their countries.
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McDonald, Dennis J. "Total quality management : a case study of the Cherry Hill public schools, Cherry Hill, New Jersey /." Access Digital Full Text version, 1996. http://pocketknowledge.tc.columbia.edu/home.php/bybib/12027182.

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Thesis (Ed.D.)--Teachers College, Columbia University, 1996.
Issued also on microfilm. Sponsor: Frank Smith. Dissertation committee: Jon Hughes. Dissertation Committee: John Hughes. Includes bibliographical references (leaves 221-231).
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Link, Bill D. Baker Paul J. "Quality management and school improvement a comparative analysis of three elementary schools /." Normal, Ill. : Illinois State University, 2006. http://proquest.umi.com/pqdweb?index=0&did=1251859831&SrchMode=1&sid=4&Fmt=2&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1178890693&clientId=43838.

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Thesis (Ed. D.)--Illinois State University, 2006.
Title from title page screen, viewed on May 11, 2007. Dissertation Committee: Paul J. Baker (chair), Joseph Pacha, Norman D. Durflinger, Jeffry B. Nelson. Includes bibliographical references (leaves 206-216) and abstract. Also available in print.
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Spirrison, Conrad Strand Kenneth H. "Superintendent perceptions of the importance and implementations of quality improvement process best practices in Illinois K-12 schools." Normal, Ill. Illinois State University, 1998. http://wwwlib.umi.com/cr/ilstu/fullcit?p9924354.

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Thesis (Ph. D.)--Illinois State University, 1998.
Title from title page screen, viewed July 17, 2006. Dissertation Committee: Kenneth Strand (chair), Paul Baker, Dianne Ashby, Susan Winchip, Jack Matheney. Includes bibliographical references (leaves 124-127) and abstract. Also available in print.
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Davis, Gail Shell. "Development of a formative assessment instrument for elementary science in Florida schools." [Pensacola, Fla.] : University of West Florida, 2003. http://purl.fcla.edu/fcla/etd/WFE0000055.

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Chappell, Robert Thomas. "The effects of the implementation of total quality management on the Rappahannock County, Virginia public schools." Diss., Virginia Tech, 1993. http://hdl.handle.net/10919/40176.

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Sikiti, Siyabonga. "Integrated quality management system for improving performance of selected schools in the King Williams Town Education District." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/d1021028.

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In order for the democratic government in South Africa to eradicate segregatio. It was necessary to introduce new policies with school teachers being expected to be agents of change. Teachers have a big role to play in the transformation of the country. This research investigated Integrated Quality management Systems (IQMS) for improving performance of selected schools in the King Williams Town Education District. Three schools were selected in the King Williams Town District . The aim of this research was to examine the implementation of IQMS in the selected schools. The introduction of IQMS by the Department of Education in 2003, did not help the schools in the King Williams Town district improve their performance. IQMS is a government policy. The intention of public policy is to solve a problem. The findings of this study indicates that in the selected schools the problem of poor performance was not solved by the introduction of IQMS. Scholars have written extensively on performance appraisal. Different writers agree that the main purpose of appraisal is to improve performance. The Constitution (1996) and policies provide a strong foundation for the effective implementation of IQMS and public administration provides a good support for the effective implementation of IQMS. Additionally, legislation and subsequent policies give guidelines of how to implement the system successfully. In this study, questionnaires were given to 15 educators to investigate how schools understand and implement the IQMS. Qualitative analysis was undertaken to interpret the responses from the educators. Themes were formulated based on the responses received. Findings were generalised from the responses received. The research discovered that educators do implement IQMS, but they do not see it as a mechanism of improving performance. Teachers demonstrated an inadequate understanding of IQMS.
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Leboea, Paulos Dipholo. "Effect of organisational policies on school management teams' job performance at Maluti District, Eastern Cape , South Africa." Thesis, University of Fort Hare, 2016. http://hdl.handle.net/10353/2293.

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Most school management teams (SMTs) do not do their tasks either due to lack of time or inability to fulfil this obligation. Should this be true for South African schools, it would reflect negatively on the SMT job performance. This led to undertaking research in order to ascertain the fit between organisational policies of induction, mentoring, curriculum assessment training and curriculum supervision and the SMT job performance by way of establishing the effect of organisation policy on SMTs’ job performance. The research adopted a descriptive survey research design of the correlational type. Two sets of questionnaires, one for independent variables and the other for the dependent variable, were used to elicit information from the respondents. Some of the findings show that aspiring SMT members need some training so as to know what will be expected of them to do once they get selected as SMT members. It was further proven that common tests that are normally set at the provincial and district and/or school based levels are invariably not of the standard that the Department of Basic Education (DBE) prescribes nationally. The foregoing led to the conclusion that the SMT job practice is invariably not informed by the relevant organisational policies. Hence a cascade model of SMT training is recommended, as is the notion that training toward organisational policies under review should be done cohesively.
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Books on the topic "Total quality management School management and organization"

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J, Gaunt Helen, ed. Total quality management for schools. London: New York, 1994.

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Total quality management for schools. Lancaster, Pa: Technomic Pub. Co., 1993.

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Sallis, Edward. Total quality management in education. 3rd ed. London: Kogan Page, 2002.

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Lezotte, Lawrence W. Creating the total quality effective school. Okemos, MI: Effective Schools Products, 1992.

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Colin, Morgan, ed. Total quality management and the school. Buckingham [England]: Open University Press, 1993.

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Abrams, Bernard. Your quality management systems. London: New Education Press, 1995.

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B, Lawton Stephen, Kodak Canada Inc, and Ontario Institute for Studies in Education. Dept. of Educational Administration., eds. Developing quality schools: A handbook. Toronto: Dept. of Educational Administration, Ontario Institute for Studies in Education, 1994.

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Schenkat, Randy. Quality connections: Transforming schools through Total Quality Management. Alexandria, Va: Association for Supervision and Curriculum Development, 1993.

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Albert, Alexander. TQM [Total Quality Management] v škole: Teória a prax. Bratislava: Metodické centrum v Bratislave, 2001.

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Schargel, Franklin P. Transforming education through total quality management: A practitioner's guide. Princeton Junction, NJ: Eye on Education, 1994.

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Book chapters on the topic "Total quality management School management and organization"

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Kano, N. "Upsizing the organization by attractive quality creation." In Total Quality Management, 60–72. Dordrecht: Springer Netherlands, 1995. http://dx.doi.org/10.1007/978-94-011-0539-2_6.

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Richardson, B., S. Nwankwo, D. Rotherham, and C. Straker. "The quality question: does quality organization create, or destroy, quality life?" In Total Quality Management, 333–36. Dordrecht: Springer Netherlands, 1995. http://dx.doi.org/10.1007/978-94-011-0539-2_54.

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Sisum, C. "The appliction of quality management principles to school improvement in Sheffield." In Total Quality Management, 466–69. Dordrecht: Springer Netherlands, 1995. http://dx.doi.org/10.1007/978-94-011-0539-2_83.

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Catt, James. "Implementation of a Total Quality Management System." In Organization and Management of IVF Units, 217–29. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-29373-8_11.

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Murgatroyd, P. "An evaluation of the introduction of TQM in Castle junior school." In Total Quality Management in Action, 134–37. Dordrecht: Springer Netherlands, 1996. http://dx.doi.org/10.1007/978-94-009-1543-5_17.

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Miller, Stephen J., Greg W. Marshall, Jerry R. Goolsby, Raymond W. LaForge, and Michael R. Williams. "Total Quality Management and the Sales Organization: Integrating the New Business Philosophies." In Proceedings of the 1994 Academy of Marketing Science (AMS) Annual Conference, 182. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-13162-7_47.

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Huber, Stephan Gerhard. "Germany: Education State Agencies in Germany – Their Organization, Role and Function in School Governing and Quality Management." In Educational Authorities and the Schools, 169–87. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-38759-4_10.

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Shehabat, Issa Mahmoud, and Mohammad Berrish. "Integration Between Knowledge Management and Total Quality Management in Jordanian Universities." In Research Anthology on Preparing School Administrators to Lead Quality Education Programs, 1405–36. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-3438-0.ch062.

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Resulting from the development of management theory in the past few years, knowledge management has emerged, which is identifying information of value and how to use it well, as well as understanding cognitive assets of an organization and how to exploit them. Knowledge management is important and necessary for the survival of an organization and its superiority. It can be integrated into the philosophy of total quality management to play a role in the development of the basis of performance of modern organizations. The total quality management philosophy seeks to achieve customer satisfaction through the commitment of the leadership of an organization and its workers by a process of continuous improvement of the quality of performance in various aspects of an organization. This chapter aims to identify the integration between knowledge management and total quality management, when applied to public Jordanian universities as a sample for the study. The chapter found the presence of integrity and a strong correlation between knowledge management and total quality management.
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Kiran, D. R. "Organization for TQM." In Total Quality Management, 113–23. Elsevier, 2017. http://dx.doi.org/10.1016/b978-0-12-811035-5.00009-x.

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"Organization." In Total Quality Management in Education, 65–72. Routledge, 2014. http://dx.doi.org/10.4324/9780203417010-11.

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Conference papers on the topic "Total quality management School management and organization"

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SMITH, OWEN, and TIMOTHY PETERS. "Organization structures and management techniques that promote totalquality management." In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3662.

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Umasugi, Faujia, and Bakar Djibat. "Qualified School Through Total Quality Management Implementation." In 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200529.178.

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Prasad, Biren. "Total Value Management: A New Trend Beyond Total Quality Management (TQM)." In ASME 1996 Design Engineering Technical Conferences and Computers in Engineering Conference. American Society of Mechanical Engineers, 1996. http://dx.doi.org/10.1115/96-detc/eim-1422.

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Abstract One of the pitfall of total quality management (TQM) is that it is based on a single measurement, which has mostly been “quality” or “quality-driven.” Today manufacturing sectors are much more fiercely competitive and global than ever before. Consumers are more demanding, competition is more global, fierce and ruthless, and technology is advancing (and changing) rapidly. The quality-based philosophy inherent in TQM does not account for the shrinking time factor inherent in today’s complex product design, development and delivery (PD3) process. The competitors are always finding better and faster ways of doing things. Catching up in quality is not enough to be a world-class leader in manufacturing. It only makes a company at par with its competitors in terms of inheriting some of their product’s quality characteristics. But relatively speaking it gets you there only after a few years later. What is required is a total control of one’s own process — that is to identify and satisfy the needs and expectations of consumers better than the competitions and to do so profitably faster than any other competitor. Competition has driven organization to consider concepts such as time compression (fast-to-market), concurrent engineering, design for X-ability, and tools and technology (such as Taguchi, Value Engineering, QFD, etc.) while designing and developing an artifact. Quality — as in TQM — addresses aspects of “quality” with reference to the functions a product has to perform. But, this is one of the many value characteristics that need to be considered by a world-class manufacturer. With conventional TQM process, it is difficult to address all aspects of Total Values Management (TVM) such as X-ability, cost, tools and technology, responsiveness and organization issues. It is not enough to include “Quality” into a product or process and expect the outcome to be a world-class. TVM efforts are vital in maintaining a competitive edge in today’s global marketplace. The question is how to address all value aspects of this TVM? This is what discussed in this paper. A new concurrent PD3 process for TVM methodology is proposed, which accounts for concurrency — paralleling of value characteristics — along with a methodology for their systematic deployments.
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Yanti, Endang Giri, Nurdin, and Endang Hermawan. "Student Management Based on Total Quality Management in Character Building in Boarding School." In 4th International Conference on Research of Educational Administration and Management (ICREAM 2020). Paris, France: Atlantis Press, 2021. http://dx.doi.org/10.2991/assehr.k.210212.068.

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Firdaus, Muhamad Iqbal Ansori. "Total Quality Management and Its Impact in an Elementary School in Indonesia." In Proceedings of the 3rd International Conference on Research of Educational Administration and Management (ICREAM 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200130.148.

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Curpanaru, Gabriela-Livia. "Quality Management and Leadership in Education." In ATEE 2020 - Winter Conference. Teacher Education for Promoting Well-Being in School. LUMEN Publishing, 2021. http://dx.doi.org/10.18662/lumproc/atee2020/11.

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Increasingly, the notion of manager is confronted with that of leader. The literature written on this subject is considerable (John P. Kotter and Abraham Zaleznik being only two of the sound names that can be mentioned in this endeavor). Zaleznik proposed that managers were results driven and leaders were creative artists. Kotter proposed that leaders navigated change and managers navigated complexity. John P. Kotter says that today's managers need to know how to lead, be managers and leaders. The differences are: 1. Management is more formal and scientific than leadership. Management is an explicit set of tools and techniques, based on reason and testing, that can be used in a variety of situations; 2. Leadership involves having a vision of where the organization should go; 3. Leadership demands cooperation, teamwork. Researcher Warren Bennis said, “Managers are people who do things right, and leaders are people who do right things.” Organizations need both. So what does leader mean, what does manager mean? Why are these concepts being put so often face to face? A management specialist, P. Drucker (1954) draws a first distinction: management means doing the right thing, and leadership means doing the right thing. Such an opinion is continued by S. R. Covey (1990): "management is efficient in ascending on the scale of success, and management determines whether the ladder is placed on the right wall". In other words, the manager manages, organizes, the leader has a vision. Such a direction of analysis is illustratively supported by the metaphor of the road through the jungle: in organizing and conducting this expedition - often similar to the activity of organizations to achieve the proposed objectives - the manager prepares the tools, distributes them to the participants, writes and debates procedural manuals, in time what the driver looks for the direction, the path, has a certain sense for finding the best way. Thus, while the manager generates orders, organization, the leader creates and causes change, draws directions not only objectives, sets directions not only agendas, seeks new resources does not rationally allocate only existing ones. Assuring quality management inevitably brings multiple changes of substance and size in terms of philosophy and management practice at the level of the Romanian school. The concept of quality management necessarily includes the notion of leadership. The multiple researches carried out over time on quality management in education have consistently nominated among the factors that generate and feed this efficiency, the idea of leadership. Thus, the quality of leader of the manager is considered fundamental for ensuring quality management in the school, and the school is considered effective.
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"Analysis of the Effect of School Governance and Total Quality Management on the Effectiveness of Vocational School-based Entreprise." In International Conference of Science Management Art Research Technology. RSF Press & RESEARCH SYNERGY FOUNDATION, 2020. http://dx.doi.org/10.31098/ic-smart.v1i1.20.

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Palšaitis, Ramunas, Kristina Čižiunienė, and Kristina Vaičiutė. "SOCIAL COMPETENCIES AND PERSPECTIVES OF HUMAN RESOURCES IN LOGISTICS ORGANIZATION." In Business and Management 2016. VGTU Technika, 2016. http://dx.doi.org/10.3846/bm.2016.52.

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Clients of logistics organizations often demand not only one service, but a total logistics package. Therefore, globalization of economic, social and cultural processes pose new challenges for human resource management. The paper analyzes the impact of human resource competence features and its use as a tool for development of logistics organization and logistics service quality assurance. Competence measurement is complicated, it requires sophisticated studies, thus competence is often assessed on the grounds of simple, easily expressed, but often frustrated total image indicators, such as education and training. The conducted qualitative research enabled the identification of human resource social competence problematics in logistics organizations.
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Andy, Wahyu H., and Kardoyo. "Human Resources Development Analysis Based on Total Quality Management at Daarul Qur’an Elementary School Semarang." In International Conference on Science and Education and Technology (ISET 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200620.065.

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Puspitasari, Ratri, and Rukiyati. "Character Education of Java Culture Based on Total Quality Management in State High School, 9 Yogyakarta." In Proceedings of the 2nd International Conference on Social Science and Character Educations (ICoSSCE 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200130.049.

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Reports on the topic "Total quality management School management and organization"

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McDaniel, Delora M., and Linda M. Doherty. Total Quality Management Case Study in a Navy Headquarters Organization. Fort Belvoir, VA: Defense Technical Information Center, February 1990. http://dx.doi.org/10.21236/ada219412.

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