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Journal articles on the topic 'Total quality management'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Sherman, Clayton V. "Total Management, Not Total Quality Management." Journal For Healthcare Quality 12, no. 4 (1990): 26–29. http://dx.doi.org/10.1111/j.1945-1474.1990.tb00079.x.

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2

Sherman, Clayton V. "Total Management, Not Total Quality Management." Journal For Healthcare Quality 13, no. 1 (1991): 26–31. http://dx.doi.org/10.1111/j.1945-1474.1991.tb00121.x.

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3

Borri, Fabio, and Giuliano Boccaletti. "From total quality management to total quality environmental management." TQM Magazine 7, no. 5 (1995): 38–42. http://dx.doi.org/10.1108/09544789510098614.

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4

Mataac, Chito Moldogo. "Improving Service Operations through Total Quality Management." International Journal of Research Publication and Reviews 5, no. 6 (2024): 7109–24. http://dx.doi.org/10.55248/gengpi.5.0624.1647.

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5

Gupta, Dr Rakesh. "Role of Total Quality Management in Education." Global Journal For Research Analysis 3, no. 2 (2012): 7–8. http://dx.doi.org/10.15373/22778160/february2014/86.

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6

McNally, Will, and John S. Oakland. "Total Quality Management." Journal of the Operational Research Society 41, no. 8 (1990): 784. http://dx.doi.org/10.2307/2583485.

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7

Ziegel, Eric R., A. Tenner, and I. DeToro. "Total Quality Management." Technometrics 35, no. 4 (1993): 466. http://dx.doi.org/10.2307/1270307.

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8

Groth, U., and A. Kammel. "Total Quality Management." Zeitschrift für wirtschaftlichen Fabrikbetrieb 87, no. 2 (1992): 119–22. http://dx.doi.org/10.1515/zwf-1992-870223.

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9

Soriano, Domingo Ribeiro. "Total Quality Management." Cornell Hotel and Restaurant Administration Quarterly 40, no. 1 (1999): 54–59. http://dx.doi.org/10.1177/001088049904000123.

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10

Martin, Lawrence L. "Total Quality Management:." Administration in Social Work 17, no. 2 (1993): 1–16. http://dx.doi.org/10.1300/j147v17n02_01.

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11

Gummer, Burton. "Total Quality Management:." Administration in Social Work 20, no. 3 (1996): 75–95. http://dx.doi.org/10.1300/j147v20n03_05.

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12

Gummer, Burton. "Total Quality Management." Administration in Social Work 24, no. 2 (2000): 85–103. http://dx.doi.org/10.1300/j147v24n02_06.

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13

Lakhe, R. R., and R. P. Mohanty. "Total Quality Management." International Journal of Quality & Reliability Management 11, no. 9 (1994): 9–33. http://dx.doi.org/10.1108/02656719410074279.

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14

Hoogervorst, J. A. P., P. L. Koopman, and H. van der Flier. "Total quality management." TQM Magazine 17, no. 1 (2005): 92–106. http://dx.doi.org/10.1108/09544780510573084.

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15

Shields, Malcolm. "Total Quality Management." TQM Magazine 6, no. 5 (1994): 45–46. http://dx.doi.org/10.1108/09544789410067899.

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16

Bigelow, Barbara, and Margarete Arndt. "Total quality management." Health Care Management Review 20, no. 4 (1995): 15–25. http://dx.doi.org/10.1097/00004010-199523000-00003.

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17

Lanza, Marilyn Lewis. "Total Quality Management." Clinical Nurse Specialist 8, no. 4 (1994): 221. http://dx.doi.org/10.1097/00002800-199407000-00016.

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18

Butcher, Karyle S. "Total Quality Management:." Journal of Library Administration 18, no. 1-2 (1993): 45–56. http://dx.doi.org/10.1300/j111v18n01_04.

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19

Frank, Robyn C. "Total Quality Management:." Journal of Library Administration 18, no. 1-2 (1993): 171–82. http://dx.doi.org/10.1300/j111v18n01_13.

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20

Mullen, Janet A. "Total Quality Management:." Journal of Library Administration 18, no. 3-4 (1993): 91–108. http://dx.doi.org/10.1300/j111v18n03_07.

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21

LOPRESTI, JOHN, and WILLIAM R. WHETSTONE. "Total Quality Management." Nursing Management (Springhouse) 24, no. 1 (1993): 34???39. http://dx.doi.org/10.1097/00006247-199301000-00007.

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22

McNally, Will. "Total Quality Management." Journal of the Operational Research Society 41, no. 8 (1990): 784–85. http://dx.doi.org/10.1057/jors.1990.109.

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23

Schulz, Steven A., and Robert J. Masters. "Total Quality Management." Journal of Food Products Marketing 4, no. 1 (1997): 61–70. http://dx.doi.org/10.1300/j038v04n01_06.

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24

Holmes, P. "Total quality management." BMJ 307, no. 6918 (1993): 1564–65. http://dx.doi.org/10.1136/bmj.307.6918.1564-c.

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25

Chandna, Shilpa. "Total Quality Management." Shikshan Anveshika 4, no. 2 (2014): 84. http://dx.doi.org/10.5958/2348-7534.2014.01294.x.

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26

Arikian, Veronica L. "Total Quality Management." JONA: The Journal of Nursing Administration 21, no. 6 (1991): 46. http://dx.doi.org/10.1097/00005110-199106000-00009.

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27

Elliott, Kevin M. "Total Quality Management." Journal of Customer Service in Marketing & Management 2, no. 1 (1996): 35–44. http://dx.doi.org/10.1300/j127v02n01_04.

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28

Chattopadhyay, Satya P. "Total Quality Management." Journal of Customer Service in Marketing & Management 3, no. 4 (1997): 25–37. http://dx.doi.org/10.1300/j127v03n04_03.

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29

Snyder, D. A. "Total Quality Management." Military Medicine 157, no. 4 (1992): A6—A8. http://dx.doi.org/10.1093/milmed/157.4.a6a.

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30

Bellefeuille, J. "Total quality management." IEEE Spectrum 30, no. 9 (1993): 47–50. http://dx.doi.org/10.1109/6.275176.

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31

Tapiero, C. "Total quality management." European Journal of Operational Research 44, no. 3 (1990): 428–29. http://dx.doi.org/10.1016/0377-2217(90)90257-c.

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32

Al-Ani, Raji Z., and Hatim Mahmoud ALMashhadani. "TOTAL QUALITY MANAGEMENT." Journal of Engineering 10, no. 3 (2024): 345–58. http://dx.doi.org/10.31026/j.eng.2004.03.05.

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Abstract:

Total quality management is not a new concept. However, it is widely accepted as the fundamental business issue of the 1990s. Companies have started to realize the potential of TQM as a means of ensuring high quality products and services. With this realization has come implementation in rnanufacturing and service companies. Construction companies, like any other business, must provide a top quality finished product to its customer if it intends to stay in business. TQM is one way to work to that errd. Ihe objective of this paper is to review the concept, definition, importance, principles, an

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33

Plenert, Gerhard. "Management cybernetics: total quality management." Kybernetes 24, no. 1 (1995): 55–59. http://dx.doi.org/10.1108/03684929510079296.

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34

Evans, Karen, and George English. "Introducing total quality management." Nursing Standard 6, no. 27 (1992): 32–35. http://dx.doi.org/10.7748/ns.6.27.32.s36.

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35

Robertson, Laura. "Reappraising total quality management." Nursing Standard 7, no. 11 (1992): 6–7. http://dx.doi.org/10.7748/ns.7.11.6.s73.

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36

Ziegel, Eric R., and R. Cottman. "Total Engineering Quality Management." Technometrics 35, no. 2 (1993): 240. http://dx.doi.org/10.2307/1269695.

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37

Radovilsky, Zinovy D., J. William Gotcher, and Sverre Slattsveen. "Implementing total quality management." International Journal of Quality & Reliability Management 13, no. 1 (1996): 10–23. http://dx.doi.org/10.1108/02656719610108279.

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38

Barnard, Susan B. "Implementing Total Quality Management:." Journal of Library Administration 18, no. 1-2 (1993): 57–70. http://dx.doi.org/10.1300/j111v18n01_05.

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39

Peters, V. John. "Total service quality management." Managing Service Quality: An International Journal 9, no. 1 (1999): 6–12. http://dx.doi.org/10.1108/09604529910248759.

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40

Yong, Josephine, and Adrian Wilkinson. "Rethinking total quality management." Total Quality Management 12, no. 2 (2001): 247–58. http://dx.doi.org/10.1080/09544120120011460.

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41

Bilich, Feruccio, and Annibal Affonso Neto. "Strategic total quality management." Total Quality Management 8, no. 2-3 (1997): 88–89. http://dx.doi.org/10.1080/0954412979767.

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42

Janßen, Heinz. "Total Quality Management-System." Public Health Forum 4, no. 1 (1996): 8. http://dx.doi.org/10.1515/pubhef-1996-1265.

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43

Cox, J., and R. W. Wyndrum. "IEEE total quality management." IEEE Communications Magazine 32, no. 10 (1994): 42–45. http://dx.doi.org/10.1109/35.329027.

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44

Morrison, S. J. "Total quality mis-management." Engineering Management Journal 9, no. 6 (1999): 277. http://dx.doi.org/10.1049/em:19990608.

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45

Choppin, Jon. "Total Quality and Management." Managing Service Quality: An International Journal 4, no. 4 (1994): 6–8. http://dx.doi.org/10.1108/09604529410065180.

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46

Pearson, Tom R. "Embracing total quality management." Journal - American Water Works Association 92, no. 1 (2000): 52–53. http://dx.doi.org/10.1002/j.1551-8833.2000.tb08772.x.

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47

SYMONS, RICHARD T., and RAYMOND A. JACOBS. "A TOTAL QUALITY MANAGEMENT-BASED INCENTIVE SYSTEM SUPPORTING TOTAL QUALITY MANAGEMENT IMPLEMENTATION." Production and Operations Management 4, no. 3 (2009): 228–41. http://dx.doi.org/10.1111/j.1937-5956.1995.tb00054.x.

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48

Roy, L. Paul. "Quality assurance and total quality management." Medical Journal of Australia 157, no. 8 (1992): 572. http://dx.doi.org/10.5694/j.1326-5377.1992.tb137377.x.

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49

Porter, Leslie J., and Paul Rayner. "Quality costing for total quality management." International Journal of Production Economics 27, no. 1 (1992): 69–81. http://dx.doi.org/10.1016/0925-5273(92)90127-s.

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50

Gaur, Dolly. "Total Quality Management and Assets Quality." International Journal of Business Analytics 8, no. 1 (2021): 38–57. http://dx.doi.org/10.4018/ijban.2021010103.

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The present study aims to examine the relationship between assets quality of banks as represented by non-performing assets (NPA) and management quality. The study has used Fama-MacBeth regression approach to measure management quality, which has been considered as the primary determinant of NPA. A sample comprising of 45 scheduled commercial banks in India has been studied for a time period of 15 years (2004-2019). The findings have revealed that better quality management leads to better asset quality. Banks with above average managerial ability can reduce NPA significantly. The bank managers

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