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Dissertations / Theses on the topic 'Tour guides'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Yu, Xin 1956. "Conceptualising and assessing intercultural competence of tour guides : an analysis of Australian guides of Chinese tour groups." Monash University, Dept. of Management, 2003. http://arrow.monash.edu.au/hdl/1959.1/5637.

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2

van, den Born Remco Willem. "Guidentity : A guided journey through identification; exploring the case of international tour guides." Thesis, Uppsala universitet, Institutionen för samhällsbyggnad och industriell teknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-444605.

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Tour guides are often required to be a certain version of themselves while selling a particular state of mind to their guests. The job and its lifestyle suggest many influences on tour guides’ identities. Guiding involves working in an emotional environment, representing different groups simultaneously, wearing different ‘masks’ throughout a given working day, and living a unique lifestyle. By interviewing international guides leading active, multi-day, luxury trips, this study explores a broad range of factors that might influence their identity. It analyzed how their work context relates to

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3

Lan, Yi-Ping. "The evaluation on the international tour leader training program in Taiwan, R.O.C." Online version, 2000. http://www.uwstout.edu/lib/thesis/2000/2000lany.pdf.

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4

Aloudat, Areej Shabib. "The worldview of tour guides : a grounded theory study." Thesis, University of Bedfordshire, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.525969.

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This research study explores the worldview of tour guides and develops a framework on the lived world of knowledge, sensations and perceptions that constitute the professional and subjective realities of the guiding role. The research enquiry uses a qualitative approach, incorporting a grounded theory strategy, to explore this world and model its main dimensions. The data has been collected from tour guides in Jordan, using semi-structred individual/group interviews. Theoretical sampling has been a principle in collecting the data and a constant comparative methodology has been used to analyse

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5

Khornjamnong, Butsakorn. "Factors influencing the performance of tour guides in Thailand." Thesis, University of Bedfordshire, 2017. http://hdl.handle.net/10547/622542.

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The purpose of this study is to critically evaluate the performance of tour guides in Thailand and their impact on the tourist experience. The research objectives include a: review of the literature on service quality and tour guide performance; a survey of tourists’ expectations and satisfaction with tour guides in Thailand; a critical evaluation of tour operators’ and tourists’ perspectives on the variables that constitute a high standard of performance for tour guides; analysing how the performance of tour guides influences the experiences of foreign tourists; and understanding the attribut

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6

Sharpe, Carlin R. "Top hat and cane show : gendered emotional labour in kayak guiding." Thesis, Lethbridge, Alta. : University of Lethbridge, Dept. of Sociology, c2012, 2012. http://hdl.handle.net/10133/3237.

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This thesis interrogates the intersections of gender and emotional labour in an exploratory study of guided kayak tours. The kayak tour is a socially produced location where guides hold the double role of entertainer and protector of their clients. The social space of the tour not only constructs and markets to particular clients (which impact guide-clients interactions), but also constructs particular gender locations for guides. Semi-structured, open-ended interviews were conducted to produce rich qualitative data, and were supplemented by fieldwork and examination of promotional materials.

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7

Mahdavi, Zafarghandi Mahdi. "Iranian Female Tour Guides’ Perceptions of Working in the Tourism Industry." Thesis, Umeå universitet, Kulturgeografi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-125133.

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It is expected that tourism industry is one of the fields that can boost female employment and therefore, can help redress the balance and empower women in Iran. Equal opportunities in employment assist them for empowerment. Being a tour guide is one of these opportunities, although most jobs are created elsewhere, e.g. hotels and restaurants. But for this thesis, tour guides are important from two aspects: first, it is a challenging condition that you find out what you are capable of and second; it is not an extension of traditional domestic roles, and it is a new role for women in a male-dom

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8

Papen, Uta. "Tour guides, textbooks and TV's : uses and meanings of literacy in Namibia." Thesis, King's College London (University of London), 2002. https://kclpure.kcl.ac.uk/portal/en/theses/tour-guides-textbooks-and-tvs--uses-and-meanings-of-literacy-in-namibia(fade0753-f924-4bbe-848b-5902b7fae59c).html.

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9

McGrath, Gemma M. "Tour guides as interpreters of archaeological sites : heritage tourism in Cusco, Peru." Thesis, University of Surrey, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.419982.

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10

Costa, Augusto Marcelo Alc?ntara. "Turismo e pobreza: percep??es dos guias de turismo, moradores e n?o moradores que trabalham na favela da Rocinha Rio de Janeiro." Universidade Federal do Rio Grande do Norte, 2013. http://repositorio.ufrn.br:8080/jspui/handle/123456789/18167.

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Made available in DSpace on 2014-12-17T15:51:34Z (GMT). No. of bitstreams: 1 AugustoMAC_DISSERT.pdf: 3503045 bytes, checksum: 69361beabd1ba0c924c37d2da921c5bb (MD5) Previous issue date: 2013-12-03<br>This project refers to a study somewhat controversial , as in focusing less recognized and valued hand, although the dynamics of tourism pass to take another view , you can not beforehand consider favorable or unfavorable . Analyzes the phenomenon related to conception or perception of poverty from tourism residents and non residents of the Favela of Rocinha in Rio de Janeiro tourist guides . It

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11

Wang, Xiaoyang. "Chinese professional tour guides' perceptions of roles and the challenges to fulfill their roles on tour guiding Chinese visitors in Southern California." Thesis, California State University, Long Beach, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=1523198.

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<p> The purpose of this grounded theory study was to discover the roles and challenges perceived by Chinese professional tour guides who guide Chinese visitors in Southern California. Using semi-structured interviews, this study shares the insightful guiding experiences that have revealed the working condition of Chinese professional tour guides in the United States is not promising. </p><p> Ten Chinese professional tour guides from varied backgrounds and experience levels were interviewed for this study. These guides shared their perceptions of roles, challenges, how they get into this prof

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12

Terrell, Robert Vern Liu Tsai Lu. "TOURBOT a research and product design study applying human robot interaction and universal design principles to the development of a tour guide robot /." Auburn, Ala, 2009. http://hdl.handle.net/10415/1732.

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13

Oschell, Christine Marie. "The development and testing of a relational model of competence in the context of nature-based tourism." Diss., [Missoula, Mont.] : The University of Montana, 2009. http://etd.lib.umt.edu/theses/available/etd-10122009-105806.

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14

Hounnaklang, Suwanchai. "Expectations and satisfaction with tour guides' performance : an evaluative comparison between Thailand and the UK." Thesis, Nottingham Trent University, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.393521.

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15

Real, Laura A., and Laura A. Real. "Development of youth leadership life skills of Texas youth as San Antonio Livestock Exposition school tour guides." Texas A&M University, 2004. http://hdl.handle.net/1969.1/1332.

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Many youth organizations, including 4-H, FFA, and Family, Career, and Community Leaders of America (FCCLA), offer countless opportunities for their members to learn and further develop leadership life skills that are important in becoming contributing members of society as adults. The purpose of this study was to determine if Texas 4-H, FFA, and FCCLA members were developing leadership life skills as school tour guides at the San Antonio Livestock Exposition. Additionally, demographic characteristics were evaluated to determine which of these characteristics affected leadership life skills dev

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16

Kao, Chung-yao. "The design, development and validation of a specific purpose test of English for Taiwanese tour guides." Thesis, University of Edinburgh, 2001. http://hdl.handle.net/1842/23068.

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The aim of this thesis is the design, development and validation of a specific purpose test of English for Taiwanese tour guides (TG Test) on a trial basis. The existing TG test is a general proficiency test, and has a number of drawbacks with reference to the measurement of language use ability as a tour guide at work. The reasons for the use of a specific purpose test is that (1) performance varies according to the language use contexts, (2) a specific purpose test is clearer about the language use domain of interest, i.e., how Taiwanese use English as tour guides in their work, and (3) test

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17

Wagner, Jens. "Guides of the Falu Mine : Perceptions of Differences and Similarities onDomestic and International Visitors." Thesis, Högskolan Dalarna, Turismvetenskap, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:du-11688.

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Industrial heritage tourism has been in focus for many academic studies and tourism is an alternative developmental tool for mines and contributes to their economic success. This thesis is about the Falu Mine in Dalarna, Sweden, which has World Heritage status since 2001 and is one of the biggest attractions in the region. Its history and cultural importance are reasons for the importance of preserving the heritage. The Falu Mine is under the management of the Great Copper Mountain Trust and one of their ambitions is to ensure the continuous popularity among domestic and international visitors

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18

Duthie, Lesley. "What it means to be a docent : narratives of art gallery experiences." Thesis, University of British Columbia, 1990. http://hdl.handle.net/2429/29670.

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It is widely acknowledged that without volunteer guides, or docents, most museums and galleries would find it impossible to offer education programmes as they are known today. Docents work in the critical interface between visitors and works of art, yet often they are viewed as being passive, and often ineffective, transmitters of the gallery's educational message. The literature on gallery education emphasizes docent "management", or the methods used to recruit, train, and supervise docents. But gallery staff must consider the docent’s beliefs, values, and viewpoints about art, and about educ

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19

Barichello, Alessia <1992&gt. "Foreign language education of tour guides in Italy. Language diversity and linguistic tolerance in foreign language users." Master's Degree Thesis, Università Ca' Foscari Venezia, 2019. http://hdl.handle.net/10579/14930.

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This thesis analyses both linguistic competence in all its facets – specifically, microlinguistic competence – and foreign language skills including all the aspects that language use for professional purposes and in specific contexts implies. A particular focus will be addressed to language skills of expertise in art heritage contexts in Italy – specifically tour guides - given the importance of the tourism sector in our country. Questionnaires concerning the linguistic perception by users of tour guides’ services - provided to tour guides who work in the most relevant art heritage towns in I

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20

Gray, Troy Hafertepe Kenneth. "Honor, not sainthood interpreting scandals and personal flaws in presidential homes, museums and libraries /." Waco, Tex. : Baylor University, 2009. http://hdl.handle.net/2104/5315.

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21

Xu, Ming. "Les interactions entre le tourisme et le développement durable à la lumière de l’analyse des guides touristiques. : Etude de cas en Chine." Thesis, Corte, 2015. http://www.theses.fr/2015CORT0004/document.

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Le tourisme est un secteur économique en plein développement et tend à intégrer, dans ses stratégies, la durabilité des sites. Le développement durable, visant l’amélioration de la qualité de vie de tous sans provoquer de résultats écologiques et socioculturels indésirables, pénètre peu à peu les sites touristiques. Or, les visites touristiques font intervenir un acteur clé, le guide touristique. Personne assurant le contact entre l’offre et la demande, il occupe une fonction essentielle pour assurer l’avancée du tourisme dans une direction durable. Face à l’absence de recherche en ce domaine,

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22

Bobinski, Clifton T. "The effectiveness of training river guides as an alternative interpretive approach in the New River Gorge." Thesis, Virginia Polytechnic Institute and State University, 1985. http://hdl.handle.net/10919/90916.

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The effectiveness of a guide training program was evaluated as a means of providing interpretive services to commercial boaters at the New River Gorge National River. Commercial river guides attended a National Park Service sponsored training program which provided accurate information and education concerning natural and cultural history of the New River, the national significance of the New River Gorge National River, the history and purpose of the National Park Service, and information and services available at the visitor centers. The emphasis of the training session was to increase the ri

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23

Wolens, Sylvia E. (Sylvia Elaine). "The Effects of a Short-Term Videotape Training Program for Guides Conducting Older Adults on Tours in Public Spaces." Thesis, North Texas State University, 1985. https://digital.library.unt.edu/ark:/67531/metadc331875/.

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The problem of this study was a test of a specific videotape designed to influence the actions of tour guides for older adult groups. The purposes of the study were to observe guide performances and older adult responses before and after training in techniques for sharing information with older adults in public spaces. The hypotheses were tested. 1) Guides after training would exhibit significant differences in behaviors of pointing, repeating, pausing, questioning, conversing, facing art when talking, talking inaudibly, pacing rapidly. 2) Older adult drop-outs would decrease on tours with esp

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24

Montes, Valéria Alves. "Saberes profissionais do guia de turismo: passeios turísticos em perspectiva etnográfica." Faculdade de Educação, 2013. http://repositorio.ufba.br/ri/handle/ri/15185.

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Submitted by PPGE PPGE (pgedu@ufba.br) on 2014-07-11T16:22:48Z No. of bitstreams: 1 Tese_Final.pdf: 4034469 bytes, checksum: 008523e424528c6fe991ef1a8eed844e (MD5)<br>Approved for entry into archive by Maria Auxiliadora da Silva Lopes (silopes@ufba.br) on 2014-07-11T16:56:17Z (GMT) No. of bitstreams: 1 Tese_Final.pdf: 4034469 bytes, checksum: 008523e424528c6fe991ef1a8eed844e (MD5)<br>Made available in DSpace on 2014-07-11T16:56:18Z (GMT). No. of bitstreams: 1 Tese_Final.pdf: 4034469 bytes, checksum: 008523e424528c6fe991ef1a8eed844e (MD5)<br>A presente tese tem como objeto de estudo

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25

Коваленко, Олександр Вікторович, та Oleksandr Viktorovych Kovalenko. "Про підготовку гідів-екскурсоводів у Сумському регіоні". ГО «Київська наукова організація педагогіки та психології», 2019. http://repository.sspu.edu.ua/handle/123456789/8292.

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В даній роботі автором висвітлено проблеми розробки та впровадження спеціалізованих курсів підготовки гідів-екскурсоводів. Після закінчення таких курсів слухачам видається свідоцтво. Зазначено, що курси було розроблено для тих, хто любить і цікавиться історією, культурною спадщиною, природними особливостями Сумщини та Слобожанщини, товариський, готовий до розширення свого кругозору, безперервного поповнення і вдосконалення своїх знань, має базову вищу або середньо-спеціальну освіту і хотів би отримати нову професію, яка може стати джерелом як основних доходів, так і додаткових, дозволяючи п

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26

Vitório, Luciana de Souza. "Turismo de base comunitária : análise quanto às interferências do turismo de pesca no Baixo Rio Branco, Roraima, Brasil." reponame:Repositório Institucional da UCS, 2014. https://repositorio.ucs.br/handle/11338/1076.

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A região do baixo rio Branco está localizada ao sul do município de Caracaraí, no estado de Roraima, onde há mais de uma década vem se desenvolvendo atividades de turismo de pesca, dentro da Área de Proteção Ambiental (APA) Xeriuini. A vila Terra Preta está inserida nesta APA e tem seus moradores contratados para trabalharem como guias de pesca na atividade turística. Este estudo tem como objetivos: identificar o perfil dos moradores da comunidade de Vila Terra Preta; avaliar qual o estágio de desenvolvimento da atividade de turismo de pesca praticada na região do Baixo Rio Branco; identificar

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27

Bruce, Carrie M. "Facilitating participation in adults with and without vision loss by supporting exhibit motivations through real-time descriptive mediation." Diss., Georgia Institute of Technology, 2014. http://hdl.handle.net/1853/51832.

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Design and evaluation of real-time descriptive mediation (RTDM) for live aquarium exhibits was proposed to support the participation of visitors with and without vision loss. RTDM was developed to address learning, entertainment, restorative, and social motivations. Data was collected during a lab study with adults to get feedback about the RTDM and compare it to traditional docent presentations and audio tours. Findings show that the RTDM made it possible for participants to address their exhibit motivations and led to specific personal and social aspects of participation. A majority of part

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28

Fish, Jesse O. "Robotic Tour Guide Platform." Case Western Reserve University School of Graduate Studies / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=case1342039873.

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29

Carrillo, Brendali, Carla Barbieri, Whitney Knollenberg, and Michael B. Edwards. "The stress from my tour leading job: Differences between genders." Elsevier Ltd, 2020. http://hdl.handle.net/10757/656727.

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El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.<br>This study compared job stressors between female and male Tour Leaders (TLs) operating in South America, mainly Peru and Bolivia. In 2017, 82 TLs were surveyed about their level of stress on 30 items representing four sources of job stress: job roles, nature of the job, tourists’ attitudes and behaviors, and external factors. Statistical tests determined that female TLs perceive higher levels of stress from sexual harassment, natural disasters,

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DIAS, ANDRÉ LUIZ DE FREITAS. "A GUIDED TOUR THROUGH MURILO MENDES GEOGRAPHICAL LETTERS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2012. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=30158@1.

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PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO<br>COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR<br>PROGRAMA DE SUPORTE À PÓS-GRADUAÇÃO DE INSTS. DE ENSINO<br>Partindo das práticas de escrita dos livros de viagem, propomos investigar os procedimentos encenados por Murilo Mendes em Carta Geográfica e, de modo concomitante, investir sobre as estratégias do poeta, no desenho dos mapas e cartas, diante do deslocamento de textos e suas relações com o corpo da obra. Entre os problemas colocados, ao lidarmos com a Carta Geográfica, temos o seu caráter de incompletude e imperfeição -

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31

Chao, Li-Lien, and 趙麗蓮. "System Usability Analysis of Mobile Tour Guides." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/72313697846858305815.

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碩士<br>高雄餐旅學院<br>旅遊管理研究所在職專班<br>97<br>The aim of this research is to design a GUI (Graphical User Interface) of Mobile Tour Guides prototyping system and to verify the usability. GUI design adopted the concept of Information Landscape and Topology based on the interaction (information, space, and users), the nodes (tourist attractions information), and the relationship between nodes. According to the concepts mentioned above, we designed a GUI of the prototyping system and investigate the System Usability. This analysis adopts two factors factorial design, i.e., 2 (higher and lower 3C electroni

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Wu, Tai-ting, and 吳代婷. "Applying Neutralization Theory to Discuss the Deviant Behavior of Tour Guides─ A Case of Tour Guide, Jane, Bulling Tourists." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/05977935195100292888.

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碩士<br>國立高雄餐旅大學<br>旅遊管理研究所<br>99<br>During the past one year, there are several serious travel disputes, the so called “bulling of tour guide”, leading to tourists dissatisfaction and complaints as well as damaging the destination images. Tour guide, as a first line of tourism service industry, should be paid more attention on his/her professional ethics and behaviors. 　　According to Techniques of Neutralization, the research aims to understand how tour guide rationalizes his/her deviant behavior enabling drifts between legal and illegal. Moreover, exploring and analyzing the process of neutral

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Liang, Chin-Yung, and 梁經庸. "Analysis on the Pre-service Training and Practice of Taiwan Tour Guides — Mandarin Chinese Tour Guide as An Example." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/9wzywh.

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碩士<br>健行科技大學<br>國際企業經營系碩士在職專班<br>105<br>In 2008, the Republic of China signed the Travel Agreement for Mainland Residents Traveling to Taiwan with China, opening tourism to the people of Mainland China to travel directly to Taiwan. As of now, eight years have passed and there has been a recorded total number of 15,762,203 people having visited Taiwan as at the end of 2015. As a response to Mainland tourists traveling to Taiwan, the number of Mandarin-speaking tour guides has increased from 4,951 since 2008 to 59,768 as of now. The training department engaged by the Tourism Bureau of the Minist

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Lin, Hsin-Yi, and 林心怡. "A Study on Environmental Attitudes of Tour Guides." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/15073362340711239021.

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碩士<br>國立高雄師範大學<br>環境教育研究所<br>96<br>The natural environment represents the main resource for many tourism destinations and tourists are increasingly interested in spending their vacation in unpolluted natural area. Consequently, resource conservation is under increased pressure to implement ecologically sustainable practices. Tourist activities impact directly and indirectly on ecosystems. There are facts include Environmental degradation and weak incentives for value-added investment. Tour guide plays an important role to mediate the contact between the tourist and the environment. Various adv

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Chen, Chun-Yu, and 陳群育. "Scale Development of Work Stress for Tour Guides." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/13660341886232316766.

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碩士<br>銘傳大學<br>觀光事業學系碩士在職專班<br>100<br>The purpose of this study is to design a conceptually grounded, psychometric sound instrument to measure work stress for the tour guides. To achieve this goal, both rigorous qualitative and quantitative research methods were launched to construct this scale. To build the reliability and the validity of the scale, the data collection of this study was divided into two axes. First of all, the initial dimensions of the work stress for tour guides were excavated based on the historical literature and the semi-structured depth interviews with 10 practicing and

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Hillman, Wendy. "'Protectors and interpreters of the outback': a study of the emerging occupation of the Savannah Guide." Thesis, 2003. https://researchonline.jcu.edu.au/79/1/01front.pdf.

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This thesis examines the emergence of the occupation of the ecotour guide as part of an expanding service economy. Qualitative methods, using participant observation and open ended, in-depth interviewing techniques, were used for the generation of insights and theory from the data. From a sociological perspective, it is apparent that these tour guides provide an informed, interpretive guided ecotourism experience in the Australian outback. Their interpretive ‘facts’ are acquired from life experience in the bush. They are workers in an industry that, in some instances, offers little reward or

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Hillman, Wendy. "'Protectors and interpreters of the outback' : a study of the emerging occupation of the savannah guide /." 2003. http://eprints.jcu.edu.au/79.

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38

Hu, Wei. "Tour Guides and Sustainable Development: the Case of Hainan, China." Thesis, 2007. http://hdl.handle.net/10012/2732.

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Tour guides are one of the most visible players in tourism but little scholarly attention has been given to the links that tour guides may have with sustainable development. This study addresses the gap by promoting an understanding of how tour guides can assist in moving tourism in a sustainable direction. Sustainable development is expected to improve the quality of life for all people without causing undesirable ecological and socio-cultural outcomes. As a central agent in the entire tourism system, tour guides have a variety of roles to play in response to the expectations of the various t

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Lee, Fan-Kung, and 李梵宮. "Competency Analysis of Chinese Speaking Tour Guides: Managerial Perspective." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/bgwnt7.

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碩士<br>景文科技大學<br>旅遊管理系觀光與餐旅管理碩士班<br>103<br>Abstract The professional competence of tour guides includes knowledge, skill and attitude of the tour guides. Previous researches examined the professional competence from the standpoint of the tour guide. This study attempted to understand the professional competence of Chinese-speaking tour guides from tour operator perspective. Snowball sampling was used and identified 5 interviewees who are the top managers of human resource. All the interviews were recorded and transcribed. To examine the professional competence, the transcripts were reviewed by

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Hsu, Fu-Nan, and 徐馥南. "STUDY OF QUALITY INDICATORS FOR TOUR GUIDES IN TAIWAN." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/75648982531104589930.

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碩士<br>銘傳大學<br>國際企業學系碩士班<br>100<br>With the global economic development and the increase of national income in Taiwan, travel demand has increased significantly, promoting the prosperous development of the tourist industry. In this situation, tour guides are the key point for the development of tourism because they are on front line, facing the tourists directly. As a result, there is increased demand in the tourism market for high quality tour guides with advanced abilities. This study establishes a hierarchical structure of tour guide service index by making use of five aspects of the PZB ser

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LIN, YANG YA, and 楊亞霖. "The Study on Mainland Tourist Satisfaction with Taiwan Tours and Service Quality of Tour Guides." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/42578521361024729797.

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碩士<br>醒吾科技大學<br>觀光休閒系所<br>102<br>ABSTRACT This study aims at understanding the degree of satisfaction among mainland tourists during their trip to Taiwan, and their tour guide’s service quality. This is to see how the background of tourists affects their degree of satisfaction and the guide’s service quality, and further analyze how the background of the guides affects such degree of satisfaction. This study uses a survey to research the tour guide’s service quality and the degree of mainland tourist satisfaction with Taiwan tours, asking questions that cover three areas, including the attitud

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Kellow, Matthew. "The role of the sea kayak tour guide : mixed methods exploration into the guides' perspective." 2011. http://hdl.handle.net/10170/514.

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This study examines the phenomenon of wilderness tour guiding in order to identify how natural tourism guides recognize, understand, and utilize the opportunity to deliver interpretation to clients. The study utilized personal interviews, participant field observations, and an industry survey. Interviews explored the perspectives of four veteran sea kayak guides, one raft and one mountain guide. Following the interviews a survey was administered to a British Columba based sea kayak guiding professional body. Lastly, the results from both the interviews and survey were further explored through

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WU, TING-JU, and 吳庭茹. "The Issue of Labor Rights and Interests of Tour Guides." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/mz6x58.

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碩士<br>國立中正大學<br>勞工關係研究所<br>105<br>Tour guides are the most important elements of the travel industry practitioners. Also tour guide is a country's tourism image indicators. In recent years, in order to promote the tourism industry have made a positive contribution. However, in the tour guide have to take high work pressure, strong work intensity, long work hours, low social status, low labor rights. The formation of another "labor disadvantaged group" in society. Article 27 of the current Tourism Development Regulation provides that, non-travel operators are not allowed to operate the travel b

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Su, Hsiang-Yi, and 蘇相義. "Research on Chinese Tour Guides' Work Stress and Adjustment Strategies." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/k3345x.

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碩士<br>銘傳大學<br>觀光事業學系碩士在職專班<br>106<br>The tour guide is the key point of tourist reception work, and it is also the key man who affects the overall experiences of the travelers. Travelers construct the first impression of attractions, know more information about the spots, and also are inspired by tour guide. If travel is defined as a temporary departure from life, then the tour guide is the guide on the track. From the viewpoints of essence of the work and the main duties of tour guide, the working hours of tour guides are intensive, and they must always maintain good emotion, and they have to

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HSIEH, YA-CHI, and 謝雅麒. "Impression Management Strategy and Effectiveness: the Moderating Effects of the Relationship between Tour Leaders and Tour Guides." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/bxfcnf.

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碩士<br>國立體育大學<br>休閒產業經營學系<br>104<br>In each group package tour, there are a tour leader and a tour guide. In most of studies, they are usually considered as a single object. However, their duties and roles in practice are quite different from each other. Therefore, this study will analyze the tour leader and the tour guide separately, with the perspectives from tourists of five different countries. Furthermore, this study will analyze the effectiveness of different strategies of impression management and the moderating effect in different relationship between a tour leader and a tour guide. Thi

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Kim, Hae Sook, and 金惠淑. "Chinese Language Training Materials for Tour Guides －A Course for Korean College Students major in Tour Chinese." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/86987526888327376220.

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LIN, CHIN-LANG, and 林進郎. "The Relationship between Chinese Tour Guides’ Idiosyncratic Deals and Job-Crafting." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/z86s52.

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碩士<br>中國文化大學<br>觀光事業學系觀光休閒事業碩士在職專班<br>105<br>The purpose of this study is to understand the relationship between the Idiosyncratic Deals of Chinese tour guides and the Job-Crafting. Through the reference and logical reasoning of the literature, the method of quantitative research is used to carry out empirical research investigation through the questionnaire survey method. In this study, the questionnaire was sent by way of sampling, and the questionnaire was distributed to the Chinese tour guides through the tour guide into the shopping mall. A total of 195 questionnaires were sent to the que

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Huang, Kuo-Shu, and 黃國書. "Interpretation Strategies employed by Chinese Speaking Tour Guides of Hualien Area." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/95246978608763712210.

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碩士<br>國立東華大學<br>生態與環境教育研究所<br>98<br>Tourism is a comprehensive industry which plays a pivotal role in many countries' economy. Its importance makes the tour guides stand on a vital position that affecting the result of the quality of travel. Training excellent tour guides is the most important thing in developing tourism though there are many required conditions else. Every one in this industry wants to be successful. Interpretation is one of the best way of giving tourists some emotional, intellectual and entertaining experiences. The main purpose of this study is to explore the interpretatio

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WEN, CHEN-YUN, and 温晨昀. "Case Study of Analysis in Facebook Fan Pages of Tour Guides." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/4gsejp.

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碩士<br>輔仁大學<br>國際經營管理碩士學位學程<br>106<br>In this rapid network generation, many businesses such as tour guides using Facebook to interact with the customer. Based on the limited research has explored relationship both in the tour guides and customer side through social networking data. Content analysis is also used to examine the different strategies of tour guides in communicating their relationship efforts. New methodologies such as text mining, sentimental analysis and metrics are used to study the customer engagement. ANOVA analysis used to explore relationships between the tour guides and th

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Peng, Chao-Huan, and 彭昭寰. "Study on the Effectiveness of Tour Guides' Salary and Professional Commitment." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/wjd9g9.

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碩士<br>國立金門大學<br>觀光管理學系<br>106<br>According to statistics from the World Tourism Organization, the tourism industry will play an important role in the economic development of the world and even a single country. The performance of the tour guides is a country's "window" and a manifestation of a national civilization, which makes the trip smooth and pleasant and gives passengers a variety of care, so that travelers will be touched by a good impression of a country and people. The tour guides have a big impact. The purpose of this study is to explore the relationship between salary, career commi

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