Academic literature on the topic 'Tourism industry – South Africa'
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Journal articles on the topic "Tourism industry – South Africa"
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Bendixen, Mike, Denis Cranson, and Russell Abratt. "Consumer perceptions of a perilous product: International tourism to South Africa." South African Journal of Business Management 27, no. 4 (December 31, 1996): 71–81. http://dx.doi.org/10.4102/sajbm.v27i4.811.
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Tourism can make a significant contribution to the development of South Africa by providing employment, contributing to foreign exchange earnings and by increasing economic activity. The aim of this study was to establish current perceptions, attitudes and orientations of foreign tourists towards post-apartheid South Africa as a tourist destination. A sample of 250 tourists were interviewed at London's Heathrow Airport. The results show that the South African tourism industry is faced with a multidimensional problem. It is a good example of a perilous or high risk product. However, with sound market segmentation and targeting, and proper planning, South Africa can have a vibrant and sustainable tourism industry. A unique way of segmenting tourist markets is presented. Specific recommendations are discussed in detail, which could aid all those involved in marketing a high risk product.
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Bendixen, Mike, Denis Cranson, and Russell Abratt. "An international industry perspective of tourism to post-apartheid South Africa: Implications for marketing management." South African Journal of Business Management 27, no. 3 (September 30, 1996): 43–49. http://dx.doi.org/10.4102/sajbm.v27i3.807.
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South Africa is now a democratic state and is being accepted in the community of nations. It has been shown that tourism can make a significant contribution to the development of this country by providing employment, contributing to foreign exchange earnings and by increased economic activity. The aim of this study was to establish the current perceptions of foreign tourist-industry representatives regarding South Africa as a tourist destination. The perceptions of 81 international travel-industry representatives were examined. The results show that South African tourism reflects a multidimentional problem. These factors need to be addressed in order for South Africa to have a vibrant and sustainable tourism industry.
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Henama, Unathi Sonwabile, and Portia Pearl Siyanda Sifolo. "Tourism Migration in South Africa." International Journal of Innovation in the Digital Economy 8, no. 1 (January 2017): 47–60. http://dx.doi.org/10.4018/ijide.2017010103.
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This article explores the tourism migration within the South African context, thereby focusing on the current dynamics, challenges and future prospects. Tourism and migration are significant towards globalisation. Almost all countries have jumped on the tourism bandwagon as a result of the positive economic benefits that include improving the balance of payments, attracting foreign exchange, and increasing state coffers through the taxation of non-residents. South Africa has also adopted tourism into the developmental policies. Although Africa's share of the global tourism market remains less than 10%, the continental bodies such as the African Union under the wing NEPAD recognises that tourism and migration as an important factor to societies. This paper adopts the content analysis to address the tourism migration, dynamics, challenges and future prospects as a critical phenomenon. Tourism has deep characteristics of a plantation economy that does not benefit the majority of the societies, particularly in South Africa. Despite being a geographical dispersed country, the tourism industry in South Africa faces numerous challenges such as the integration of Black South Africans as product owners; reported high rates of crimes, lack of integration of locals in the tourism industry, the lack of aviation competition, paucity of ports of entry, and most recently the cyber-crime and the visa regulations etc. However, South African tourism remains resilient as a major destination due to its fauna and flora and increasing market niches are developing such as adventure tourism, health tourism and volunteer tourism. South Africa plans to be one of the top 20 destinations by 2020; steps are in place to ensure that South Africa achieves this objective.
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Van Der Merwe, M., and A. Wöcke. "An investigation into responsible tourism practices in the South African hotel industry." South African Journal of Business Management 38, no. 2 (June 30, 2007): 1–15. http://dx.doi.org/10.4102/sajbm.v38i2.579.
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This paper sheds light on the reasons for the limited uptake of responsible tourism initiative memberships by hotels in South Africa, despite South Africa being regarded as a leader in the field of responsible tourism policy, with the drafting of responsible tourism guidelines by the South African Department of Environmental Affairs and Tourism (DEAT). The International Centre for Responsible Tourism’s conference (hosted in South Africa) preceding the World Summit on Sustainable Development in 2002 resulted in the Cape Town Declaration, which was based on the guidelines developed by DEAT. There are currently two responsible tourism membership initiatives in South Africa. Non-experimental survey research was conducted among hotels about their understanding and implementation of responsible tourism practices. Sixty hotels responded to the survey, and it would appear that these hotels implement Corporate Social Responsibility/responsible tourism, though to varying extents. Many responding hotels do not participate in responsible tourism initiatives because of - amongst others - confusion about what the concept means, and a lack of awareness of such initiatives. This paper raises questions about the effectiveness of membership initiatives in promoting the implementation of responsible tourism practices and questions the importance of a common understanding and awareness of what responsible tourism entails in ensuring that policy is implemented.
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Pandy, Wayde R., and Christian M. Rogerson. "The timeshare industry of Africa: a study in tourism geography." Bulletin of Geography. Socio-economic Series 21, no. 21 (September 1, 2013): 97–109. http://dx.doi.org/10.2478/bog-2013-0024.
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Abstract Within the broad spectrum of tourism accommodation the timeshare industry is a distinctive segment which has attracted only limited research work. This paper represents a contribution to tourism geography as it investigates the location of timeshare resorts in Africa and comparative position of African destinations in the global timeshare economy. The analysis shows the timeshare resort industry in South Africa is the most significant on the continent and is distinctive in its reliance upon domestic rather than international tourists. In terms of the distribution of resorts the key locational consideration in Africa parallels that found in other parts of the world, namely the positioning of resorts in areas of high natural amenity. In the African context this has meant clustering resorts in coastal beach areas and attractive mountain locations, as well as in the areas which afford opportunities for timeshare consumers to experience the African bush. Finally, of note in South Africa is the growth of large timeshare property developments at casino resorts, a development which parallels the experience of certain timeshare developments in the USA.
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Mehmood, Bilal, Saddam Ilyas, and Muhammad Aleem. "Does Terrorism Scare Tourism Away from South Asia and Africa?" African and Asian Studies 19, no. 4 (December 16, 2020): 377–92. http://dx.doi.org/10.1163/15692108-12341471.
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Abstract During times when terrorism is eroding almost all industries of victim economies, tourism industry is thought to be much prone to it. This paper investigates the long run relationship between terrorism and tourism for South Asian and African countries separately, allowing us to compare the results of the two regions. Long run relationship is analyzed via dynamic panel techniques (PMG, MG and DFE) on data for 22 African and 6 South Asian countries from 1991 to 2013. These panel cointegration techniques quantify the long-run relationship between terrorism and tourism. Terrorism has been found detrimental for tourism industry both in Africa and South Asia. Empirical findings affirm that terrorism has a long-run negative impact on tourism in both regions. Recommendations, on the basis of findings are proposed at the end.
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Worku, Zeleke. "Risk factors for failure in newly established small, micro and medium-sized enterprises in the tourism sector of Gauteng Province, South Africa." Risk Governance and Control: Financial Markets and Institutions 5, no. 4 (2015): 8–18. http://dx.doi.org/10.22495/rgcv5i4art1.
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The annual report issued for the financial year 2013/2014 by the South African Chamber of Commerce and Industry (2015) shows that the business confidence index of South Africa was equal to 89.3% in January 2015. According to the South African National Department of Tourism (2015), the tourism sector contributed 93 Billion Rand (3%) to the South African GDP in the year 2012. The contribution of the tourism sector was equal to 189.4 Billion Rand in the year 2009. This figure is projected to grow to 499 Billion Rand by the year 2020. According to the South African Small Enterprise Development Agency (2015), newly established and emerging business enterprises conducting business in the tourism sector of Gauteng Province are less viable and efficient in comparison with well-established tourism enterprises. The objective of this study was to identify and quantify risk factors for underperformance and bankruptcy in the tourism sector of Gauteng Province in South Africa. The study was based on data collected from a stratified random sample of size 311 tourism enterprises that operate in Gauteng Province, South Africa. Data was collected on a large number of socio-economic factors that adversely affect entrepreneurial activities in the tourism sector of Gauteng Province. A combination of quantitative and qualitative methods of data collection and analyses was used in the study. Examples of variables on which data was gathered was level of entrepreneurial skills, level of formal education, location of business, duration of experience, amount of capital, number of employees, ability to network with other tourist operators, degree of competition from rival operators, geographical location, category of business, category of entrepreneurial skills, average number of visitors per month, net profit, size of business, market share, access to finance, and degree of support from Government agencies. Results obtained from the study showed that the long-term survival and viability of African entrepreneurs in the tourism industry of Gauteng Province was significantly and adversely affected by the degree of competition from rival operators, poor networking ability, lack of entrepreneurial skills, low capital, and geographical location. The study found that African entrepreneurs in the tourism industry of Gauteng Province lagged behind their white counterparts significantly in terms of networking ability, capital and entrepreneurial skills. In addition, 82% of the 311 African entrepreneurs who participated in the study lacked suitable skills due to their poor and irrelevant academic and vocational background, and that 59% of entrepreneurs had received little or no assistance in terms of mentoring or training opportunities from South African Government agencies.
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Dube, Kaitano. "Implications of COVID-19 Induced Lockdown on the South African Tourism Industry and Prospects for Recovery." African Journal of Hospitality, Tourism and Leisure 10(1), no. 10(1) (February 28, 2021): 270–87. http://dx.doi.org/10.46222/ajhtl.19770720-99.
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South Africa has one of the largest and most developed tourism markets in Southern Africa. Consequently, the sector's performance, therefore, has implications on the regional tourism market. In the advent of COVID-19, South Africa emerged as one of the global and regional epicentres of coronavirus infections. In March 2020, South Africa was one of the countries that adopted hard lockdown measures to control the pandemic. The consequent sealing off of the country’s ports brought the tourism industry to a sudden halt. This study is aimed at examining the impact and potential reopening strategies that the tourism industry can adopt in South Africa. The study is based on critical document analysis of survey reports from South Africa’s National Department of Tourism, Stats SA, Google Mobility and other authoritative, relevant sources. The study concludes that the pandemic had a devastating impact on various sectors of the tourism economy. The most devastating industries include the aviation, maritime, special events, accommodation and attraction sectors. The sudden halting of the tourism industry threatened conservation efforts and the business viability of many tourism establishments. Consequently, public and private airlines were liquidated or placed under business administration with far-reaching implications for various destinations and travel sectors. The study recommends a well-engineered financial aid package for the region's tourism industry, reduced tourism levies and taxes backed by the adoption of stringent health protocols to help the industry recover and make travel appealing and attractive again. A robust vaccination program must support such efforts.
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Henama, Unathi Sonwabile. "From Township Tourism, Semigration, and Second-Home Tourism." International Journal of Innovation in the Digital Economy 12, no. 2 (April 2021): 1–17. http://dx.doi.org/10.4018/ijide.2021040101.
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Tourism is disproportionally important for African economies, considering that Africa receives less than 10% of the global tourism receipts. The majority of international travel occurs between the developed world, which means that the positive economic impacts of tourism are shared amongst the developed countries. Tourism has become the number one foreign exchange earner for many countries in Africa, diversifying the economy from either agriculture or mining. Tourism is developed with the intention that it will improve the quality-of-life and standard of living of the local community. The tourism industry has shown sustained growth, and it is regarded as a panacea for the plethora of challenges facing many countries. The structural challenges that face the economy in South Africa require an economic sector that can create immediate employment and catalyse the economy.
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Lebambo, Marcia Mmashakoane, Richard Shambare, Muzikayise Matlala, and Rui Costa Mousinho. "Governance and regulation of the tourism industry: An internet marketing perspective." Risk Governance and Control: Financial Markets and Institutions 6, no. 2 (2016): 7–13. http://dx.doi.org/10.22495/rcgv6i2art1.
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The purpose of this qualitative study is to establish governance and regulation issues pertaining to Internet marketing approaches within the South African tourism sector. The study focuses on the norms and practices of Internet marketing among small-scale lodging establishments in Bushbuckridge – a small tourist town in northeast South Africa. In-depth interviews were collected from eight participating bed and breakfast (B&B) owners. Findings revealed that, while Internet awareness was quite high, only a few B&Bs utilised the Internet for marketing. Participants cited lack of clear industry guidelines on Internet marketing approaches as well as limited Internet experience, among others, as barriers to adoption. Implications and recommendations of the study are presented within the ambit of the existing literature.
Dissertations / Theses on the topic "Tourism industry – South Africa"
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Jansen, van Rensburg C. J. "Internet marketing management in the South African tourism industry : utilisation of the South African luxury hotel industry." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/5038.
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Thesis (MBA (Business Management))--Stellenbosch University, 2008.The objective of this specific research report is to analyse the internet marketing function within the South African tourism industry. Furthermore, the hotel industry is analysed to establish how the introduction of the internet changed the playing field in terms of marketing and how customer behaviour has changed over the past 13 years with the introduction of the internet to the already established global distribution systems (GOS) and computer reservation systems (CRS). An in-depth literature review is conducted to analyse the marketing function in general, after which an analysis in terms of production and services organisation is discussed. Here, the focus is on the 4 P and 7 P marketing mix theories of Michael Porter. The influence of the internet on the service marketing mix is discussed with specific reference to the luxury hotel industry. The specific research and interviews conducted in this study are focused on the luxury hotel industry in the Cape Town city area. Focus areas of the interviews with the specialist in the industry are on the following: • Influence of the internet on customer relationship management • Influence of the internet on the relationship between the luxury hotels and intermediaries • Influence of the internet on marketing functions such as cost and service. The findings of the primary research in the interviews are then compared to the findings in the literature review and recommendations and managerial implications are drawn in the final chapter of the research report.
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Vosloo, Penelope Leigh. "South African school teachers' perceptions of sustainable tourism." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/13215.
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Although much research has been conducted on sustainable tourism and the education thereof internationally, a limited number of studies have focussed on education of sustainable tourism in South African secondary schools. A literature overview identified various approaches to the education of sustainability on the international front. Despite South Africa’s reliance on the tourism industry, the concept of sustainability has received little focus in classrooms where this pertinent issue should be receiving attention in order to ensure that future sustainability is ensured in the South African tourism industry. From the literature overview it was possible to identify topics pertaining to sustainability in the Tourism Curriculum and Assessment Policy Statement implemented in the Further Education and Training Phase (FET) in South African secondary schools. These assisted in the development of the research tool for this study. The New Ecological Paradigm (NEP), an instrument used to establish the level of environmental concerns of groups of people, also provided guidance in the development of the research tool. The primary objective of this study is to investigate the perceptions of Tourism educators in secondary schools towards sustainability. A framework to investigate this was developed and three hypotheses formulated. To give effect to this, an empirical investigation was conducted. Tourism educators who were successful in their application to mark 2014 National Senior Certificate Tourism examinations were included in the sample of this study. The result of the descriptive statistics performed on the data showed that the level of education of the respondents was the main contributing demographic that impacted on their perceptions of sustainable tourism. It is, however, of concern to note that a very low percentage of the respondents (6.2%) have received formal training in Tourism. This situation should be cause for concern for Tourism education in the Eastern Cape. Two of the three hypotheses were accepted. The researcher believes that specialised subject relevant training is required to empower educators to teach sustainable tourism in the South African secondary school classrooms in order to ensure future sustainability in the tourism industry of South Africa.
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Tsangu, Lastman. "South African tourism graduates’ perceptions of decent work in the Western Cape tourism industry." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2670.
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Thesis (MTech (Tourism and Hospitality Management))--Cape Peninsula University of Technology, 2017.The 2011 National Tourism Sector Strategy (NTSS) adopted the concept of sustainable development towards decent work as a strategic objective of priority in the South African tourism industry (South African National Department of Tourism (SA.NDT), 2011a). The objective operates to address unfavourable aspects associated with work in tourism, and is relevant to tourism graduates as their susceptibility to decent work deficits contributes to a shortage of professionals with industry-related skills in the tourism industry. Over four years have passed since the SA.NDT declared priority interest on the decent work objective in 2011. Yet no noticeable progress has yet been made. This has raised a need to expand the knowledge base on decent work in tourism so as to retain skilled tourism professionals and sustainably develop the industry, as it is a priority sector for the country’s sustainable growth. The focus of this study was to establish tourism graduates’ perceptions (and experiences) of decent work in the tourism industry, as they are susceptible to decent work deficits and are abandoning the labour sector for which they created expectations and were highly trained. Due to the exploratory nature of the study, a qualitative research approach was adopted using a structured interview guide to collect primary data. The target population was limited to the 135 tourism graduates of the Cape Peninsula University of Technology’s BTech in Tourism Management programme, who completed their studies between the years 2010 and 2014. Stratified sampling and snowball sampling techniques were used to obtain a representative sample of 40 tourism graduates. Primary data were analysed using Leximancer software. The key findings of the study reveal the majority of the respondents surveyed to be mainly single females which reflect the population of the local tourism industry, of an average age of 27 years, and earning an average monthly salary of R7 007.35. In relation to historical race categories, Africans were the most noticeable compared to other races. The working career of the majority of these tourism graduates was on average four to five years before exiting the industry to pursue a different career. This was attributed to a predominance of precarious tourism work conditions and inaccessibility of decent work as tourism qualifications are apparently not valued in the tourism labour market. The findings underlined that work in tourism covers present financial needs and does not protect employees against possible future unemployment, illness, or old age. Tourism role players should collaborate to establish decent work focus areas as a step towards addressing unfavourable work conditions in the tourism industry. This should mitigate shortages of skilled tourism human resources. The study suggested eight decent work focus areas for addressing poor working conditions and sustainable development towards decent work in the South African tourism industry.
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Schuurman, Labeeqah. "An evaluation of tourism training : a conceptual analysis." Thesis, Cape Technikon, 2004. http://hdl.handle.net/20.500.11838/1585.
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Thesis (MTech (Tourism and Hospitality Management))--Cape Technikon, Cape Town, 2004The research is aimed at achieving a conceptual analysis of tourism training. Training initiatives in the Western Cape province are frequently mentioned by way of example, while the respective roles of tertiary institutions, the future Cape Peninsula University of Technology and the Sector Education and Training Authority for the Tourism, Hospitality and Sport Education and Training Authority (THETA) are extensively explored in the research. An investigation is undertaken to determine the gaps between the output of the tourism education and training system and the real demand of tourism employers. The research report will delineate the issues that need to be covered in the research study to determine the gaps between the output of the tourism education and training system and the real demand of tourism employers. A pilot study, commissioned by the World Tourism Organisation (WTO), reveal gaps in tourism training worldwide, especially in the occupational category of front-line workers. In this category, the most common gaps relate to interpersonal communication skills, languages, computing and elementary knowledge of business techniques. The conclusions of the pilot study are noted and explained by pointing out the need to incorporate the changes in education regarding learnerships, skills programmes and work-based qualifications, as set out by the Tourism, Hospitality and Sport Education and Training Authority (THETA) for the tourism industry. The research proceed to highlight the role of other major stakeholders, for example, that of the Department of Environmental Affairs and Tourism (DEAT) with the view that tourism must be understood in a global, national and provincial context.
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Tafane, Zamikhaya. "Readiness assessment of selected tourism institutions for electronic business system applications in the Western Cape tourism industry." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50076.
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Thesis (MPhil)--Stellenbosch University, 2004.ENGLISH ABSTRACT: The tourism sector in the province is regarded as one of the major economic sectors that have been found to have significant growth prospects. Indeed it’s revitalising and captivating to see the provincial tourism industry organizing itself to adapt to the new challenges of the knowledge economy, while also retorting to the new demands emerging from the needs and the expectations of the customers. The Western Cape tourism industry is currently preparing itself for the knowledge intensive marketing of its products and services and is also faced with challenges arising from the need to exploit electronic business systems for the benefits of the entire industry and its role players. In a nutshell, this requires the Western Cape tourism industry to understand the operation of global economic systems and strive towards locating itself strategically within them, and also develop strategic alliances with developing countries in order to reshape the system of global governance to achieve more equitable outcomes. Simultaneously, it requires that it equip the provincial economy as a whole, its sectors and enterprises to meet the challenges facing it in becoming sustainable competitive environment. This is an exploratory study of which the research problem is whether the selected tourism institutions are ready to implement electronic business systems. The proposed research study findings indicate the readiness level of the selected institutions in implementing electronic business systems. The research methodology instruments of the study were twofold. Both a modified questionnaire designed by Business Development Bank of Canada (BDC) to evaluate companies’ readiness in electronic business systems application was used, as well as a structured interview to acquire qualitative data was also used. The paper is not only a result of my personal interest in electronic business field, most importantly, it is of necessity to understand the concepts and principles of ‘electronic business’ and ‘Destination Marketing Organisation’ as they apply to the Western Cape tourism industry.
AFRIKAANSE OPSOMMING: Die toerismesektor in die provinsie word beskou as een van die vernaamste ekonomiese sektore wat beduidende groeivooruitsigte toon. Dit is inderdaad opwindend en fassinerend om te sien hoe die provinsiale toerismebedryf homself organiseer om by die nuwe uitdagings van die kennisekonomie aan te pas, terwyl daar ook voldoen word aan die nuwe eise wat uit die behoeftes en die verwagtinge van die klante voortspruit. Die Wes-Kaapse toerismebedryf berei homself tans voor vir die kennis-intensiewe bemarking van sy produkte en dienste en kom ook te staan voor uitdagings wat spruit uit die behoefte om elektroniese besigheidstelsels tot voordeel van die hele bedryf en sy rolspelers te ontgin. Kortom vereis dit van die Wes-Kaapse toerismebedryf om die bedrywighede van wereldwye ekonomiese stelsels te verstaan en daarna te streef om homself strategies daarin te plaas, en ook om strategiese alliansies met ontwikkelende lande te vorm ten einde die stelsel van wereldwye bestuur te hervorm om billiker uitkomste te lewer. Terselfdertyd moet die provinsiale ekonomie as geheel, sy sektore en ondernemings toegerus word om te voldoen aan die uitdagings waarvoor dit te staan kom terwyl dit ’n volhoubare mededingende omgewing word. Hierdie is ’n verkennende studie waarvan die navorsingvraagstuk is, of die geselekteerde instellings gereed is vir die implementering van elektroniese besigheidstelsels. Die bevindings van die beoogde navorsingsondersoek sal die gereedheidsvlak aandui van die geselekteerde instellings om elektroniese besigheidstelsels te benut. Die navorsingsmetodologie het tweeledig van instrumente gebruik gemaak. Een daarvan was ‘n spesiaal aangepaste vraelys wat deur BDC ontwerp is om maatskappye se gereedheid vir die toepassing van elektroniese besigheidstelsels te evalueer, en die ander ‘n gestruktureerde onderhoud. Die studie is nie bloot ’n gevolg van my persoonlike belangstelling in die veld van elektroniese besigheid nie, maar die belangrikste is om die konsepte en beginsels van ‘elektroniese besigheid’ en ‘Destination Marketing Organisation’ te begryp soos dit op die Wes-Kaapse toerismebedryf betrekking het.
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Engelbrecht, Mardine. "The relevance of the National Certificate Vocational at Technical Vocational Education and Training colleges for the South African tourism industry." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2580.
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Thesis (MTech (Tourism and Hospitality Management))--Cape Peninsula University of Technology, 2017.The study was planned to investigate the relevance of the National Certificate Vocational tourism programme for the South African tourism industry in terms of the employability and skills required by tourism students to work in the tourism industry, once they graduated. The main objective of this study was to identify the challenges facing the National Certificate Vocational tourism programme, with sub-objectives focussing on the level of graduates’ employability, articulation from the National Certificate Vocational programme to higher education, as well as on the skills and abilities needed by National Certificate Vocational lecturers to teach in their specific field. The research was conducted in the form of an empirical survey to gather information using research questionnaires. A mixed methods approach, using both a quantitative and qualitative methodology, was employed to gather relevant data for the study. Qualitative questionnaires were distributed to a target population comprising conveniently selected National Certificate Vocational Tourism graduates (a total sample of 100), and National Certificate Vocational lecturers (a sample of 50 suitably qualified persons), at four Technical Vocational Education and Training colleges in the Western Cape. Personal interviews were conducted with ten conveniently selected tourism industry employers and role-players. Ten specifically identified representatives of tourism and government education departments and other government organisations were also part of the target population. The first part of the study looked at the history of Vocational Education and how it is practised in other countries. The history of the National Certificate Vocational programmes within South Africa is explained, as well as the challenges facing the National Certificate Vocational tourism qualification and its relevance to the tourism industry in South Africa. Results from the research suggested that National Certificate Vocational tourism students are only employable in small to medium micro enterprises (SMMEs) once they graduate. It was concluded that graduates would need more experience and practical knowledge to be employable in the wider tourism labour market. The results confirm that the updated National Certificate Vocational tourism curriculum is critically important to make the qualification more relevant to the South African tourism industry.
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Siyengo, Sphetho. "Black economic empowerment challenges within the Western Cape tourism industry." Thesis, Stellenbosch : University of Stellenbosch, 2007. http://hdl.handle.net/10019.1/825.
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Thesis (MBA (Business Management))--University of Stellenbosch, 2007.ENGLISH ABSTRACT: The Western Cape tourism industry offers a variety of attractions and has the potential to grow further in the next couple of years. According to the statistics provided by Cape Town Routes Unlimited (CTRU) the province is among the three provinces that received the highest number of tourists in the last few years. The critical challenge that the province now needs to look at, is the participation of previously disadvantaged individuals in the mainstream tourism industry. Tourism stakeholders see Black Economic Empowerment (BEE) as an important vehicle for transformation. Although little progress has been made so far, there is a will among all stakeholders to transform the tourism industry. Some of the key challenges raised by the study on the efforts towards greater BEE were lack of finance for BEE businesses, access to the market and lack of skills. Professionalism and good quality service of international standards was also seen to be very important by respondents. The report also looks at two successful deals that were brokered in the tourism industry, namely one by Sun International and the other, the merger between Grass Route Tours and African Eagle Day Tours. In the fieldwork twenty businesses were interviewed, ranging from accommodation and tour operator to restaurants. This was not a random sample, but rather an attempt to target those that were part of the database of Cape Town Routes Unlimited (CTRU). The research tool used by the author of this report was a qualitative and quantitative structured questionnaire. The responses shed further light on some of the Black Economic Empowerment challenges faced by the Western Cape tourism industry. These results will supplement information already available to Cape Town Routes Unlimited. Eventually the findings will be tabled and recommended to relevant stakeholders for action.
AFRIKAANSE OPSOMMING: Die Weskaapse toerismebedryf bied ‘n verskeidenheid aantreklikhede en het die potensiaal om te groei oor die volgende paar jaar. Cape Town Routes Unlimited (CTRU) statistieke toon dat die Weskaap een van die drie provinsies landwyd is wat die meeste toeriste groei oor die laaste paar jaar getoon het. Die Weskaap se grootste uitdaging is nou om meer geleenthede in die hoofstroom van die bedryf te bied aan die voorheen onderdrukte individuë. Oor die algemeen beskou belangegrope in die bedryf die BEE as ‘n belangrike middel tot transformasie. Die vordering is tot dusver egter nog maar min, alhoewel daar eenstemmigheid bestaan om die toerismebedryf te omskep en te transformeer. Die studie toon die grootste struikelblokke tot vinniger BEE as die volgende: ‘n tekort aan finansiering vir BEE besighede asook ‘n tekort aan ondervinding en bekwaamheid. Professionalisme sowel as dienskwaliteit (vergeleke met internasionale standaarde) word ook as belangrik beskou. Twee suksesvolle BEE–onderhandelinge word in die studie in besonderhede bespreek, naamlik Sun International en die samesmelting van Grass Route Tours and African Eagle Day Tours. Die studie verwerk onderhoude wat gevoer is met twintig besighede wat akkommodasie, toeroperateurs sowel as restaurante ingesluit het. Dit omvat nie ‘n steekproef nie, maar is gebaseer op die CTRU databasis. Die onderhoude is gevoer met ‘n gestruktureerde kwalitatiewe en ‘n kwantitatiewe vraelys. Uit die terugvoerings het verdere BEE stuikelblokke vorendag gekom. Dit is aanvullend tot informasie verkry vanaf CTRU. Al hierdie resultate sal in verwerkte vorm aan belanghebbende groepe beskikbaar gestel word.
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Sigo, N. E. "Analysing the social effects of tourism on residents: the case of Parys, South Africa." Thesis, Vaal University of Technology, 2018. http://hdl.handle.net/10352/411.
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M-Tech Tourism ManagementResidents’ attitudes towards and opinions about tourism is important as they are the ones dealing directly or indirectly with tourists and the development of the industry. As one of the key stakeholders their support is needed to grow the industry in a sustainable manner. For South Africa as a developing country tourism is one of the focus areas of development. This growth is supported by a number of initiatives to create more (but also more sustainable) tourism destinations especially for small towns such as Parys (Free State; South Africa). The primary objective was to analyse the social effects of tourism and determine the factors influencing these effects on the local community of Parys, located in the province of the Free State. This was done by conducting an empirical study among residents in Parys. The questionnaire was developed based on similar research done in other communities. The questionnaires were captured in Microsoft Excel and analysed in the IBM Statistical Package for Social Sciences (SPSS v 23.0). From a negative point of view residents highlighted the increase in prices of goods and services due to tourism development. From a positive perspective residents felt that the development of tourism lead to more opportunities for people to have fun, more tourists visit the area and the image of Parys has improved. From the factor analysis for social effects the following factors were evident: Business and community effects, Negative social effects, Opportunities for residents, Environmental effects and Cost of living effects. The latter two factors were rated the highest and thus residents felt that tourism lead to an effect on the environment and an effect on their cost of living. This should be monitored so that residents remain positive and do not start to blame tourists for negativities happening in Parys. When analysing the image of Parys from the perspective of the residents the factor analyses revealed three factors namely Infra- and suprastructure, Nature and cultural attractions and Hospitality of which they felt the strongest about the first and the last factor. Clearly from the results these residents enjoy staying in Parys, do not consider tourists to be a threat and welcomes visitors to the area. The social effects of tourism development is, to a certain extent, influenced by gender, language, level of education, age and number of years living in Parys. Overall it can be concluded that residents are fairly happy with tourists visiting Parys and the development taking place due to tourism. They are aware of the negative impacts but the positive impacts currently outweigh the negative impacts. It is recommended to include residents in the development process or at least keep them aware of what is happening, why it is happening and what opportunities it might bring to them. The results of this study differ from that of others indicating that communities are unique and there are unique aspects influencing their opinions regarding the social effects of tourism. The researcher recommended that the private and public sectors of Parys should continue their current practices to uphold the positive attitudes but also consider options where residents can become more involved in the development of the industry.
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Scott, David. "Blending industry varietals : developmental considerations for the South African wine tourism industry." Master's thesis, University of Cape Town, 2010. http://hdl.handle.net/11427/12448.
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Includes bibliographical references.There is consensus that wine tourism summarily offers a strong competitive advantage for wine regions, and can generate profitable business for wineries, other wine-related products and for visitor services. And in the four decades since the first manifestation of South African wine tourism was established in the Stellenbosch wine route, there has been general agreement that South African wine tourism has grown significantly in both local and international reputation and recognition. As a result of the widely identified potential of wine tourism, the South African industry has presented a continuing expectation of sustained industrial growth and tangible developmental manifestations and contributions. However, the industry successes since democracy have more recently been shadowed by an increasingly evident developmental frustration and dissatisfaction on the part of stakeholders, academics and observers.There has been considerable discussion and argument over the growing evidence of non-existent or insufficiently developed industry associative networks, the wide spread and overbearing prevalence of a production mind set and the mounting agreement that there are tremendous amounts of further research and investment still required if South African wine tourism is to realize the true value of its assets. This study identifies and clarifies this prevalent practical problem and research concern of slow and disparate development in the South African wine tourism industry in cognizance of the increasingly evident dissatisfaction and unrealized expectation of South African wine tourism industry stakeholders.
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Swartz, Farouze. "An evaluation of information technology and its impact on the tourism industry, with special reference to selected tourism intermediaries in Cape Town." Thesis, Cape Peninsula University of Technology, 2012. http://hdl.handle.net/20.500.11838/2123.
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Thesis (MTech (Tourism and Hospitality Management))--Cape Peninsula University of Technology, 2012.The reason for conducting this research was to evaluate the impact of information technology in the tourism industry, focusing mainly on tourism intermediaries, which include selected travel agencies and tour operators in Cape Town, and their awareness levels of the negative and positive impacts, as well as disintermediation that occurs owing to information technology developments. The research methodology for this thesis comprised a literature search and an empirical survey, which evaluated the impacts of information technology on tourism intermediaries in Cape Town. This research sought to establish whether disintermediation has occurred amongst travel agents and tour operators, whilst recognising strategies, which these tourism intermediaries can use to ensure survival in the competitive tourism industry. Relevant sources were referred to in the literature search. A number of appropriate normative measures were taken from the literature, followed by an empirical survey where randomly selected tourism intermediaries in Cape Town, namely small, medium to large companies were chosen to participate in the research questionnaire. The questionnaire responses were captured by the registered CPUT statistician in the form of frequency distribution analyses, and these were statistically analysed by the researcher and the registered statistician. The interpretations and findings of the statistical analyses were presented in tables and charts and were explained individually according to the statements' similarities, differences and verifications, as per the research questionnaire. A number of recommendations emanated from the literature sources and empirical survey, followed by concluding remarks in the form of conclusions.
Books on the topic "Tourism industry – South Africa"
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1968-, George Richard, ed. Marketing tourism in South Africa. 3rd ed. Capetown: Oxford University Press Southern Africa, 2008.
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Marketing tourism in South Africa. 4th ed. Oxford: Oxford University Press Southern Africa, 2011.
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George, Richard. Marketing South African tourism. 2nd ed. Oxford: Oxford University Press, 2004.
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Mmbara, E. T. Development strategy and marketing plan for South African Tourism Industry (SATI). Oxford: Oxford Brookes University, 1997.
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Saayman, M. Tourism marketing in South Africa. Potchefstroom: Leisure Consultants and Publications, 1997.
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Jordaan, Marthinus J. S. Tourism in South Africa: Career guide. Bloemfontein: Tekskor, 2001.
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Donaldson, Ronnie. Small Town Tourism in South Africa. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-68088-0.
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Guide to cultural tourism in South Africa. Capetown, South Africa: Struik Publishers, 1999.
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Kibicho, Wanjohi. Sex tourism in Africa: Kenya's booming industry. Farnham, Surrey: Ashgate Pub.Co., 2009.
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Kibicho, Wanjohi. Sex tourism in Africa: Kenya's booming industry. Farnham, England: Ashgate Pub.Co., 2009.
Find full textBook chapters on the topic "Tourism industry – South Africa"
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Pandy, Wayde R., and Christian M. Rogerson. "Tourism Industry Perspectives on Climate Change in South Africa." In New Directions in South African Tourism Geographies, 93–111. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-29377-2_6.
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Henama, Unathi Sonwabile. "eCommerce Within the Tourism Industry in the Global South: The Case of the Sharing Economy in South Africa." In Advances in Digital Marketing and eCommerce, 280–90. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-76520-0_30.
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Perry, William P., and Brendan M. Richard. "South Africa." In Encyclopedia of Tourism, 882–83. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-01384-8_308.
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Perry, William P., and Brendan M. Richard. "South Africa, tourism." In Encyclopedia of Tourism, 1–3. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-01669-6_308-1.
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Arnold, Guy. "Industry." In The New South Africa, 116–24. London: Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9780230213852_13.
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Flint, Edward. "The South African Defence Industry." In The New South Africa, 169–85. London: Palgrave Macmillan UK, 1998. http://dx.doi.org/10.1007/978-1-349-26660-9_8.
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Dawa, Samuel, and Søren Jeppesen. "Employment in the tourism industry." In Young Entrepreneurs in Sub-Saharan Africa, 206–16. Abingdon, Oxon; New York, NY: Routledge, 2016. | Series:: Routledge, 2016. http://dx.doi.org/10.4324/9781315730257-21.
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Dunne, J. Paul, Guy Lamb, and Eftychia Nikolaidou. "South Africa and its defence industry." In The Economics of the Global Defence Industry, 547–70. Milton Park, Abingdon, Oxon ; New York : Routledge, 2020.: Routledge, 2019. http://dx.doi.org/10.4324/9780429466793-26.
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Donaldson, Ronnie. "Rural (Small Town) Tourism-Led Gentrification." In Small Town Tourism in South Africa, 119–46. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-68088-0_6.
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Donaldson, Ronnie. "Conclusion: The Power Behind Tourism Development." In Small Town Tourism in South Africa, 173–80. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-68088-0_8.
Full textConference papers on the topic "Tourism industry – South Africa"
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Gcaba, Oscar, and Nomusa Dlodlo. "The internet of things for South African tourism." In 2016 IST-Africa Week Conference. IEEE, 2016. http://dx.doi.org/10.1109/istafrica.2016.7530573.
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de Jager, J. W., and L. de W. Fourie. "Preferred service quality in domestic airlines: South Africa versus Italy." In SUSTAINABLE TOURISM 2006. Southampton, UK: WIT Press, 2006. http://dx.doi.org/10.2495/st060021.
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Ramdass, Kem, and Leon Pretorius. "The clothing industry for growth in South Africa." In Technology. IEEE, 2008. http://dx.doi.org/10.1109/picmet.2008.4599620.
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"Exploring Competition and Labour Productivity in the South African Manufacturing Industry." In Nov. 27-28, 2017 South Africa. EARES, 2017. http://dx.doi.org/10.17758/eares.eap1117093.
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LEKETI, Mpho, and Mpho RABORIFE. "IT Governance Frameworks and their Impact on Strategic Alignment in the South African Banking Industry." In 2019 IST-Africa Week Conference (IST-Africa). IEEE, 2019. http://dx.doi.org/10.23919/istafrica.2019.8764872.
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Mutisya, Mwendwa, Jasper L. Steyn, and Jaqui Sommerville. "Concurrent engineering and the automotive supplier industry in South Africa." In Technology. IEEE, 2008. http://dx.doi.org/10.1109/picmet.2008.4599736.
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Lloyd, P. "The status of the LP gas industry in South Africa." In 2014 International Conference on the Industrial and Commercial Use of Energy (ICUE). IEEE, 2014. http://dx.doi.org/10.1109/icue.2014.6904181.
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Rachman, Hanif, Indri Desty, Indriana Permatasari, Firman Ardiansyah, Rahmania Dirza, Yogi Prayogo, Indriyani Handyastuti, Deddy Sudharma, and Darmawan Sundayana. "Bandung Local Resident Perception of Asia Africa Conference Carnival 2015." In Asia Tourism Forum 2016 - the 12th Biennial Conference of Hospitality and Tourism Industry in Asia. Paris, France: Atlantis Press, 2016. http://dx.doi.org/10.2991/atf-16.2016.53.
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"Stakeholders’ Perceptions of Coastal Tourism and its Management: A Case of Nonoti Beach Rural Community in KwaZulu-Natal, South Africa." In Nov. 19-20 2018 Cape Town (South Africa). Eminent Association of Pioneers, 2018. http://dx.doi.org/10.17758/eares4.eap1118460.
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Marais, Melanie, and Wouter Bam. "Developmental potential of the aerospace industry: the case of South Africa." In 2019 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC). IEEE, 2019. http://dx.doi.org/10.1109/ice.2019.8792812.
Full textReports on the topic "Tourism industry – South Africa"
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Galen, P. S. Electricity distribution industry restructuring, electrification, and competition in South Africa. Office of Scientific and Technical Information (OSTI), July 1997. http://dx.doi.org/10.2172/515547.
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The shale gas industry in South Africa: Toward a science action plan. 31 August – 1 September 2017, Proceedings Report. Academy of Science of South Africa (ASSAf), 2017. http://dx.doi.org/10.17159/assaf.2017/0019.
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African Open Science Platform Part 1: Landscape Study. Academy of Science of South Africa (ASSAf), 2019. http://dx.doi.org/10.17159/assaf.2019/0047.
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This report maps the African landscape of Open Science – with a focus on Open Data as a sub-set of Open Science. Data to inform the landscape study were collected through a variety of methods, including surveys, desk research, engagement with a community of practice, networking with stakeholders, participation in conferences, case study presentations, and workshops hosted. Although the majority of African countries (35 of 54) demonstrates commitment to science through its investment in research and development (R&D), academies of science, ministries of science and technology, policies, recognition of research, and participation in the Science Granting Councils Initiative (SGCI), the following countries demonstrate the highest commitment and political willingness to invest in science: Botswana, Ethiopia, Kenya, Senegal, South Africa, Tanzania, and Uganda. In addition to existing policies in Science, Technology and Innovation (STI), the following countries have made progress towards Open Data policies: Botswana, Kenya, Madagascar, Mauritius, South Africa and Uganda. Only two African countries (Kenya and South Africa) at this stage contribute 0.8% of its GDP (Gross Domestic Product) to R&D (Research and Development), which is the closest to the AU’s (African Union’s) suggested 1%. Countries such as Lesotho and Madagascar ranked as 0%, while the R&D expenditure for 24 African countries is unknown. In addition to this, science globally has become fully dependent on stable ICT (Information and Communication Technologies) infrastructure, which includes connectivity/bandwidth, high performance computing facilities and data services. This is especially applicable since countries globally are finding themselves in the midst of the 4th Industrial Revolution (4IR), which is not only “about” data, but which “is” data. According to an article1 by Alan Marcus (2015) (Senior Director, Head of Information Technology and Telecommunications Industries, World Economic Forum), “At its core, data represents a post-industrial opportunity. Its uses have unprecedented complexity, velocity and global reach. As digital communications become ubiquitous, data will rule in a world where nearly everyone and everything is connected in real time. That will require a highly reliable, secure and available infrastructure at its core, and innovation at the edge.” Every industry is affected as part of this revolution – also science. An important component of the digital transformation is “trust” – people must be able to trust that governments and all other industries (including the science sector), adequately handle and protect their data. This requires accountability on a global level, and digital industries must embrace the change and go for a higher standard of protection. “This will reassure consumers and citizens, benefitting the whole digital economy”, says Marcus. A stable and secure information and communication technologies (ICT) infrastructure – currently provided by the National Research and Education Networks (NRENs) – is key to advance collaboration in science. The AfricaConnect2 project (AfricaConnect (2012–2014) and AfricaConnect2 (2016–2018)) through establishing connectivity between National Research and Education Networks (NRENs), is planning to roll out AfricaConnect3 by the end of 2019. The concern however is that selected African governments (with the exception of a few countries such as South Africa, Mozambique, Ethiopia and others) have low awareness of the impact the Internet has today on all societal levels, how much ICT (and the 4th Industrial Revolution) have affected research, and the added value an NREN can bring to higher education and research in addressing the respective needs, which is far more complex than simply providing connectivity. Apart from more commitment and investment in R&D, African governments – to become and remain part of the 4th Industrial Revolution – have no option other than to acknowledge and commit to the role NRENs play in advancing science towards addressing the SDG (Sustainable Development Goals). For successful collaboration and direction, it is fundamental that policies within one country are aligned with one another. Alignment on continental level is crucial for the future Pan-African African Open Science Platform to be successful. Both the HIPSSA ((Harmonization of ICT Policies in Sub-Saharan Africa)3 project and WATRA (the West Africa Telecommunications Regulators Assembly)4, have made progress towards the regulation of the telecom sector, and in particular of bottlenecks which curb the development of competition among ISPs. A study under HIPSSA identified potential bottlenecks in access at an affordable price to the international capacity of submarine cables and suggested means and tools used by regulators to remedy them. Work on the recommended measures and making them operational continues in collaboration with WATRA. In addition to sufficient bandwidth and connectivity, high-performance computing facilities and services in support of data sharing are also required. The South African National Integrated Cyberinfrastructure System5 (NICIS) has made great progress in planning and setting up a cyberinfrastructure ecosystem in support of collaborative science and data sharing. The regional Southern African Development Community6 (SADC) Cyber-infrastructure Framework provides a valuable roadmap towards high-speed Internet, developing human capacity and skills in ICT technologies, high- performance computing and more. The following countries have been identified as having high-performance computing facilities, some as a result of the Square Kilometre Array7 (SKA) partnership: Botswana, Ghana, Kenya, Madagascar, Mozambique, Mauritius, Namibia, South Africa, Tunisia, and Zambia. More and more NRENs – especially the Level 6 NRENs 8 (Algeria, Egypt, Kenya, South Africa, and recently Zambia) – are exploring offering additional services; also in support of data sharing and transfer. The following NRENs already allow for running data-intensive applications and sharing of high-end computing assets, bio-modelling and computation on high-performance/ supercomputers: KENET (Kenya), TENET (South Africa), RENU (Uganda), ZAMREN (Zambia), EUN (Egypt) and ARN (Algeria). Fifteen higher education training institutions from eight African countries (Botswana, Benin, Kenya, Nigeria, Rwanda, South Africa, Sudan, and Tanzania) have been identified as offering formal courses on data science. In addition to formal degrees, a number of international short courses have been developed and free international online courses are also available as an option to build capacity and integrate as part of curricula. The small number of higher education or research intensive institutions offering data science is however insufficient, and there is a desperate need for more training in data science. The CODATA-RDA Schools of Research Data Science aim at addressing the continental need for foundational data skills across all disciplines, along with training conducted by The Carpentries 9 programme (specifically Data Carpentry 10 ). Thus far, CODATA-RDA schools in collaboration with AOSP, integrating content from Data Carpentry, were presented in Rwanda (in 2018), and during17-29 June 2019, in Ethiopia. Awareness regarding Open Science (including Open Data) is evident through the 12 Open Science-related Open Access/Open Data/Open Science declarations and agreements endorsed or signed by African governments; 200 Open Access journals from Africa registered on the Directory of Open Access Journals (DOAJ); 174 Open Access institutional research repositories registered on openDOAR (Directory of Open Access Repositories); 33 Open Access/Open Science policies registered on ROARMAP (Registry of Open Access Repository Mandates and Policies); 24 data repositories registered with the Registry of Data Repositories (re3data.org) (although the pilot project identified 66 research data repositories); and one data repository assigned the CoreTrustSeal. Although this is a start, far more needs to be done to align African data curation and research practices with global standards. Funding to conduct research remains a challenge. African researchers mostly fund their own research, and there are little incentives for them to make their research and accompanying data sets openly accessible. Funding and peer recognition, along with an enabling research environment conducive for research, are regarded as major incentives. The landscape report concludes with a number of concerns towards sharing research data openly, as well as challenges in terms of Open Data policy, ICT infrastructure supportive of data sharing, capacity building, lack of skills, and the need for incentives. Although great progress has been made in terms of Open Science and Open Data practices, more awareness needs to be created and further advocacy efforts are required for buy-in from African governments. A federated African Open Science Platform (AOSP) will not only encourage more collaboration among researchers in addressing the SDGs, but it will also benefit the many stakeholders identified as part of the pilot phase. The time is now, for governments in Africa, to acknowledge the important role of science in general, but specifically Open Science and Open Data, through developing and aligning the relevant policies, investing in an ICT infrastructure conducive for data sharing through committing funding to making NRENs financially sustainable, incentivising open research practices by scientists, and creating opportunities for more scientists and stakeholders across all disciplines to be trained in data management.