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Ajagunna, Ibrahim, and Ann P. Crick. "Managing interactions in the tourism industry – a strategic tool for success." Worldwide Hospitality and Tourism Themes 6, no. 2 (April 14, 2014): 179–90. http://dx.doi.org/10.1108/whatt-12-2013-0051.
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Purpose – This conceptual paper aims to examine how the concept of host and guest interaction could help remedy the socio-economic impacts as created by tourism in Jamaica. The paper identifies that tourism development in Jamaica has created a range of negative social impacts, which include changes in attitude, aspirations and lifestyles of young people, who may come from poor backgrounds but are increasingly exposed to the consumerist lifestyles of wealthy visitors and the so-called role models in the society, “the Dons”. Design/methodology/approach – A qualitative approach was employed as the focus for this study. The survey of residents, and tourists in Ocho Rios and Negril in Jamaica were primary sources of data for this paper. Findings – The tourism industry in Jamaica has seen a great diversification in recent years. The industry now ranges from conventional tourism (sun, sand, sea and sex) to cruise tourism, moderate community based tourism, heritage and cultural tourism, and more recently nature-tourism. However, social factors remain a deterrent. It is apparent that relying on the concept and principles of host and guest interaction presents a strategic option for success and if one is to understand the impact of tourism on the residents, the inter-action between the various elements in the system must be understood. Originality/value – The attitudes of Jamaicans are important in determining the level of host and guest interaction and the level of success in the industry. Attitude is the fulcrum from which quality service is delivered; as such, the people must be in tune with the industry at all levels in order to achieve a sustainable tourism industry.
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Sinclair-Maragh, Gaunette. "Air Jamaica … more than a national airline." Emerald Emerging Markets Case Studies 1, no. 1 (January 1, 2011): 1–6. http://dx.doi.org/10.1108/20450621111110627.
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Subject area Hospitality and tourism management; strategic management; marketing, transportation system management and human resource management. Study level/applicability Undergraduate in business and management and hospitality and tourism management. Case overview This teaching case outlines the historical background, successes and challenges of the national airline of Jamaica. It shows how a national airline, which is a heritage asset and one that has provided nostalgic and sentimental value to the Jamaican people and its passengers, had to be divested. The airline has been faced with several challenges; the major one being high-operating costs, especially in light of the global economic recession. The case also highlights the various procedures carried out by the Government of Jamaica before and after the divestment arrangement and also by the acquirer, Caribbean Airlines. Expected learning outcomes The student should be able to: first, differentiate among the various strategic management terms and concepts used in the case; second, explain the importance of strategic decisions versus emotional decisions; third, assess the environmental factors that impacted Air Jamaica's operation; fourth, analyse the environmental factors that should have been considered by Caribbean Airlines before making the decision to acquire Air Jamaica; fifth, carry out a comparative analysis of the various corporate-level strategies to identify the best option for the Government of Jamaica; sixth, propose reasons why Caribbean Airlines acquired Air Jamaica. Supplementary materials Teaching note.
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Karagiannis, Nikolaos. "Tourism, linkages, and economic development in Jamaica." International Journal of Contemporary Hospitality Management 15, no. 3 (June 1, 2003): 184–87. http://dx.doi.org/10.1108/09596110310470257.
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This article offers, briefly, a production‐oriented development framework for Jamaica, based on growth‐promoting linkages between tourism, commodity production sectors, and complementary and related service industries. These linkages can boost the Jamaican endogenous competency and industrial competitiveness, while improving the country’s macroeconomic performance. Alternative development policy considerations are also within the scope of this article.
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Jayawardena, Chandana, and Diaram Ramajeesingh. "Performance of tourism analysis: a Caribbean perspective." International Journal of Contemporary Hospitality Management 15, no. 3 (June 1, 2003): 176–79. http://dx.doi.org/10.1108/09596110310470239.
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Introduces a new concept, performance of tourism (POT) analysis as a tool for measuring the performance of tourist destinations. Comments on the Caribbean region’s overdependence on tourism, and examines the scope of foreign exchange leakage. Tourism in the Caribbean generally grows faster than the world average. Often the success of tourism is measured from the gross figures rather than the net figures. Presents data from four Caribbean countries, Antigua and Barbuda, Aruba, Jamaica and St Lucia to explain the concept. Key findings reflect surprising results. Based on the analysis done, a relatively new tourism destination in the Caribbean, Aruba, has outperformed mature tourist destination, Jamaica, by 16 to one.
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Sinclair-Maragh, Gaunette Marie. "Resort-based or resource-based tourism? A case study of Jamaica." Emerald Emerging Markets Case Studies 4, no. 2 (February 27, 2014): 1–19. http://dx.doi.org/10.1108/eemcs-06-2013-0097.
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Title – Resort-based or resource-based tourism? A case study of Jamaica. Subject area – This case study can be used in the following subject areas: tourism management; tourism policy; tourism planning and development; destination marketing and management; hospitality and tourism management; special event planning and management; and attraction management. Study level/applicability – This case study is useful to both undergraduate and graduate students specializing in hospitality and tourism management. Case overview – This case study explored the nature of two forms of tourism development; resort-based and resource-based, and aimed to determine which is the more viable and sustainable option for the future of tourism in Jamaica, an island destination in the Caribbean which depends highly on the tourism industry. The literature established that both forms of tourism are challenged by several and varying factors and so their synergistic integration appears to be the most functional option for sustainable tourism development in Jamaica along with the involvement of the relevant stakeholders. Expected learning outcomes – The students should be able to: Distinguish between resort-based tourism and resource-based tourism by identifying the elements and attributes that make them different. ▪Explain the usefulness and drawbacks of both types of tourism model. ▪Discuss the nature of culture and heritage tourism and eco-tourism. ▪Analyze Jamaica's tourism model from the nineteenth to the twenty-firstst century by assessing the changes and developments. ▪Discuss the role of government in facilitating the development of a “wholisitic tourism model” that will facilitate the synergy of resort-based tourism and resource-based tourism. ▪Assess the role of the private sector in encouraging and facilitating resource-based tourism. Supplementary materials – Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Social implications – This case study conceptually and empirically analyzed the tourism model in Jamaica to ascertain whether or not the future of Jamaica's tourism should remain dependent on resort-based tourism or should it opt for resource-based tourism as a more viable and sustainable option. The discussion however, indicates that resort-based tourism can synergize with resource-based tourism to achieve sustainable development along with the involvement of all the relevant stakeholders including the government, hotel operators and the residents. The case synopsis likewise presented a concise summary of the literature reviewed regarding the concepts of resort-based tourism and resource-based tourism; and the case of Jamaica's tourism.The learning outcomes are intended to guide the teaching- learning process and stimulate students' understanding of the concepts of resort-based tourism and resource-based tourism and their specific implications in terms of tourism development in Jamaica. This knowledge can also be generalized to other destinations with similar historical background and tourism resources. The applied questions will guide the discussions and provide additional resources for assessment purposes. They will also help the students to critically assess the dynamics of tourism development.The case synopsis is consistent with the learning outcomes, corresponding applied questions and course recommendations. A total of two to three-hours teaching session can be used to discuss the constructs, analyze the case in point and answer the applied questions.
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Alleyne, Dillon. "Can Seasonal Unit Root Testing Improve the Forecasting Accuracy of Tourist Arrivals?" Tourism Economics 12, no. 1 (March 2006): 45–64. http://dx.doi.org/10.5367/000000006776387132.
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Tourism has emerged as one of the main industries in many Caribbean countries. Jamaica is no exception: tourist receipts are its largest source of foreign exchange earnings. Because of the importance of the tourism sector to the Jamaican economy, accurate forecasts of tourist arrivals are critical. This paper argues that forecasting accuracy can be improved by the use of seasonal unit root testing. Using six tourist arrival series, from 1968:1 to 2001:3, it was found that unit root testing, applying the HEGY procedure, did help to improve the forecasts at all horizons. The exceptions were those series that exhibited considerable volatility; in these cases the seasonal unit root test did not prove superior at the short horizon. These results, however, may not be robust with respect to data at other frequencies.
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Ajagunna, Ibrahim, Fritz Pinnock, and Robert Kerr. "Wilderness tourism – alleviating poverty through empowering local people." Worldwide Hospitality and Tourism Themes 6, no. 3 (June 3, 2014): 229–43. http://dx.doi.org/10.1108/whatt-03-2014-0016.
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Purpose – This paper aims to examine how “wilderness tourism” is being successfully used to promote tourism development in the economically depressed community of Bangor Ridge in Jamaica. Through this promotion, its sponsor, Sun Venture Tours, has been able to create employment for local residents and in so doing, contribute to community development and poverty alleviation. The company has also been able to demonstrate that local entrepreneurs have the capacity to address issues in their communities with little or no reliance on government. Design/methodology/approach – The paper employs a qualitative research methodology using both primary and secondary data. The study focuses specifically on Bangor Ridge in Jamaica with Costa Rica and Belize used as comparators. Findings – This paper concludes that the exclusion of heritage assets from the government's development strategies for tourism in Jamaica has resulted in economic and social stagnation and a decline in economic opportunities for rural communities on the island where unemployment and poverty are rife. It argues that there is a strong case for consultation among all stakeholders as to the value of the country's natural assets and the future of tourism in Jamaica. The paper observes that tourism cannot be sustained unless Jamaica's natural assets are preserved and carefully utilized. Originality/value – This paper explores topical issues and provides a case study that clearly illustrates how government could redirect its interest in terms of support to local communities whose assets form the basis for tourism products on the island.
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Spencer, Andrew. "Tourism and technology in the global economy: challenges for small island states." Worldwide Hospitality and Tourism Themes 6, no. 2 (April 14, 2014): 152–65. http://dx.doi.org/10.1108/whatt-12-2013-0047.
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Purpose – This paper sets the stage for research on the willingness and readiness of a developing country to fully embrace the changes in tourism that are being facilitated by rapidly changing technological advancements. The purpose of this paper is to explore some of the technological advancements and the debates surrounding technology adoption within the context of Jamaica. Design/methodology/approach – Using Jamaica, a developing country low on internet penetration as the site of investigation, this work suggests that there are lessons to be learned from broadly assessing its context economically, socially and technologically. This specific case is juxtaposed against the theoretical works on diffusion of technology and the digital divide to indicate the way forward for the local tourist industry. Findings – The work shows that technology diffusion and adoption has become an important area of research globally. For countries that are heavily dependent on inbound travel from regions of the world with high technology penetration and a clientele which is increasingly expecting cutting edge technology to be part and parcel of their travel plans, this type of research and application of new technologies to the travel package are critical to survival and growth. Research limitations/implications – The practical application of this paper is that it suggests that Jamaica and other developing countries can learn valuable lessons from the debates and discussions in the literature relating to technology adoption in the tourism context. Originality/value – This paper is original in that it introduces a research concept that is new for the context of Jamaican tourist industry and places the research context within the theoretical framework on the digital divide.
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Johnson, Lauren C. "Work at the Periphery: Issues of Tourism Sustainability in Jamaica." Culture Unbound 6, no. 5 (October 1, 2014): 949–62. http://dx.doi.org/10.3384/cu.2000.1525.146949.
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The tourism industry in Jamaica, as elsewhere in the Caribbean, has provided government interests and tourism stakeholders with increasingly profitable economic benefits. The development and prosperity of the ‘all-inclusive’ vacation model has become a significant aspect of these benefits. Vacationers from North America and Europe are particularly attracted to tourism destinations providing resort accommodations that cater to foreign visitors, offering ‘safe spaces’ for the enjoyment of sun, sand, and sea that so many leisure-seekers desire. Safety and security are progressively becoming more relevant within the contexts of poverty, crime, and tourist harassment that are now commonplace in many of these island destinations. This model of tourism development, however, represents a problematic relationship between these types of hotels and the environmental, political, and economic interests of the communities in which they are located. The lack of linkage between tourist entities and other sectors, such as agriculture and transportation, leaves members of local communities out of the immense profits that are generated. Based on a review of relevant literature and ethnographic research conducted in one of Jamaica’s most popular resort towns, this paper considers the ways in which the sociocultural landscape of a specific place is affected by and responds to the demands of an overtly demanding industry. Utilizing an anthropological approach, I explore local responses to tourism shifts, and analyse recent trends in the tourism industry as they relate to the concept of sustainability.
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Spencer, Andrew J., and Larisa M. McBean. "Alignment of tourism investment to the SDGs in Jamaica: an exploratory study." Worldwide Hospitality and Tourism Themes 12, no. 3 (May 1, 2020): 261–74. http://dx.doi.org/10.1108/whatt-02-2020-0010.
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Purpose The purpose of this paper is to ascertain the level of alignment of tourism investment in Jamaica with the Sustainable Development Goals (SDGs), and their economic, social, cultural and environmental impacts on the country. Design/methodology/approach This study is interpretive, combining both quantitative and qualitative research methods. This comprises primary data; collected from interviews of tourism policy makers and experts; and analysis of secondary research data on tourism investments made by government agencies and other organizations that generate and/or provide official statistical data. Interviews are conducted in a semi-structured, open-ended format that enable respondents to provide insights and expound on ideas shared. Findings The findings reveal that some SDGs have greater alignment with some of the targets of the SDGs than others. The results proffer a possible reason for this; this could be owing to the priorities of the Ministry of Tourism as it relates to investment in tourism development – investment in improved infrastructure is high on the priority of the Ministry, and therefore reflects better alignment to SDG 9, which relates to infrastructure. Research limitations/implications This study provides a backdrop from which to assess Jamaica’s investment activities in furtherance of inclusive and sustainable tourism. The findings also inform decision makers – whether they continue on the current trajectory, or in facilitating adjustments to enable tourism investments to better align with the SDGs. The main limitation lies in the fact that the research findings may only be transferable and generalized to the extent that other jurisdictions bear similar macroeconomic characteristics to Jamaica. Practical implications This study lends itself to opportunities for future research in other similar small island developing states. It also contributes to the body of knowledge on investments that work to further the aims of the SDGs and provides a base from which to conduct further research. Social implications The social implications of tourism investment closely align with SDGs including tourism that is more inclusive and sustainable; that reduces income inequalities; that is beneficial to all Jamaicans, whether directly or indirectly; and that contributes to the development of human capital. Originality/value This study evaluates investment alignment with the SDGs in relation to Destination Jamaica. No previous work has been done to explore this relationship; hence, this research is pivotal in informing decision makers and continuing research in this area.
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Pratt, Godfrey. "Terrorism and tourism: Bahamas and Jamaica fight back." International Journal of Contemporary Hospitality Management 15, no. 3 (June 1, 2003): 192–94. http://dx.doi.org/10.1108/09596110310470275.
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This study highlights the fragility of the tourism industry in developing countries. The overdependence of the Bahamas on the tourism industry, for economic development, is brought into focus here. The adroit efforts of the directors of tourism for both the Bahamas and Jamaica are highlighted. Both governments saw the need to immediately fund a revised marketing and advertising campaign, in the aftermath of 9/11. An important factor in the recovery of both destinations is the extent to which a coalition of public and private sector tourism stakeholders in both countries committed themselves to resolving the crisis quickly at hand. The commitment of the public and private sector in these countries, to safeguarding and promoting this industry probably positively correlated to the importance of the industry to the economy of the countries, as evidenced by tourism’s contribution to their GDP.
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Taylor, Juvelle, and Orville Grey. "Climate Change Impacts and its Potential Integration in the Environmental Impact Assessment (EIA) Process & Property Management: The Case of the Negril Tourism Industry in Jamaica." Journal of Caribbean Environmental Sciences and Renewable Energy 3, no. 2 (January 2021): 15–27. http://dx.doi.org/10.33277/cesare/003.002/03.
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Tourism-related developments in Negril, Jamaica, hotels in particular, are most vulnerable to climate change because of their location. This research examined the extent to which climate change impacts were integrated in select EIAs undertaken in Negril between 1992 and 2013, and industry managers’ knowledge, perception, and awareness to climate change. Negril is Jamaica’s foremost tourist destination with a significant proportion of hotel developments along eleven kilometers of coastline that is highly susceptible to climate change. The research design is qualitative involving a review of EIA reports approved by the lead agency, the National Environment and Planning Agency (NEPA) using a modified climate change assessment tool and questionnaires completed by hotel industry managers in Negril. Thereafter, the findings were analyzed using the SPSS statistical software. The findings revealed that climate change integration in the EIA reports reviewed generally improved with time. EIAs generally lacked an integration of climate change impacts in project modelling to include future perspectives. Industry managers were generally aware of climate change impacts related to their developments, and government assistance and regulations regarding tourism and climate change. However, it was clear that additional training is necessary. This thesis is the first in evaluating the level of integration of climate change in EIA studies in Jamaica and it is hoped that the findings will inform EIA implementation. It is recommended that a climate change assessment tool be included in the reviewing of EIAs, and climate change considerations are specifically incorporated in the terms of reference issued. Tourism is an important contributor to Jamaica’s economy and therefore this study recommends a full evaluation of all tourism-related EIAs due to the significant fixed assets located along Jamaica’s vulnerable coastline.
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Boxill, Ian. "Towards an alternative tourism for Jamaica." International Journal of Contemporary Hospitality Management 16, no. 4 (June 2004): 269–72. http://dx.doi.org/10.1108/09596110410537432.
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Altinay, Levent, Turgut Var, Suzette Hines, and Kashif Hussain. "Barriers to Sustainable Tourism Development in Jamaica." Tourism Analysis 12, no. 1 (April 1, 2007): 1–13. http://dx.doi.org/10.3727/108354207780956690.
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Henry, Ben. "The environmental impact of tourism in Jamaica." Tourist Review 43, no. 2 (February 1988): 16–19. http://dx.doi.org/10.1108/eb057994.
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Ashley, David V. M., Georgiana Gordon-Strachan, Mary Helen Reece, and E. C. Deanna Ashley. "Challenges for Health and Tourism in Jamaica." Journal of Travel Medicine 11, no. 6 (March 8, 2006): 370–73. http://dx.doi.org/10.2310/7060.2004.19206.
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Henry, Ben. "The Environmental Impact of Tourism in Jamaica." World Leisure & Recreation 29, no. 1 (March 1988): 19–21. http://dx.doi.org/10.1080/10261133.1988.10558979.
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Thompson, Samantha, Abinwi Nchise, Oneurine Ngwa, Allison B. Conti, Victor Mbarika, and Evan Duggan. "Jamaica's Internet Story based on the GDI Framework." International Journal of Information Systems in the Service Sector 7, no. 3 (July 2015): 59–83. http://dx.doi.org/10.4018/ijisss.2015070104.
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In this paper the authors examine the diffusion of the Internet in Jamaica through the lens of the Global Diffusion of the Internet (GDI) framework, which characterizes Internet diffusion along six dimensions: Pervasiveness, Geographical Dispersion, Sectoral Absorption, Connectivity Infrastructure, Organizational Infrastructure, and Sophistication of Use. Jamaica, like most developing nations, has faced numerous challenges to expanding its Internet and other information infrastructures over the past decade (; ). However, much of these efforts have yielded positive outcomes. For instance, the liberalization of the telecommunications sector in the late 1990's has led to increased access to the Internet and related applications for Jamaican citizens. The authors use this development as baseline for examining the pivotal role the Internet can play in economic, political, and social development through e-commerce, e-government, tele-education, and tele-medicine and discuss some “unintended” consequences of the Internet in Jamaica such as the use of technology to facilitate sex tourism. The authors conclude by offering implications of our study for research, practice and policy development.
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Anderson, Kirkland Robert. "Tourism and global logistics hub development in the Caribbean." Worldwide Hospitality and Tourism Themes 9, no. 1 (February 13, 2017): 105–15. http://dx.doi.org/10.1108/whatt-11-2016-0062.
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Purpose The purpose of this paper is to examine the role of agritourism as a development model which enables the diversification of agriculture and targets the utilization of endogenous approaches in an effective manner to distribute benefits for the majority of the community. The logistics hub is a channel by which sustainability of this model can be achieved. Methodology This explorative study used survey methodology to gather data from a cross-section of stakeholders: an influential group consisting of 20 directors and senior directors, and 146 farmers, extension and assistant extension officers from rural agriculture development agency (RADA). The study was explored in terms of six proposed sustainability indicators as demonstrated by the Mandel Model for sustainable rural poultry farming. Findings The presence of the logistics hub made possible environmentally friendly infrastructural development, quality control of agritourism services, availability of financial resources and improved publicity and promotion of services. Arising from this, economics, socio-cultural and environmental benefits are likely to be achieved. Research limitations/implications Although the research has achieved its aims, there are some limitations. First, this research was conducted in seven of the fourteen parishes of Jamaica. Second, a broader-based longitudinal study is best suited to research of this nature. Practical implications Participating rural communities are likely to experience increased economic activity and development and ultimately a better standard of living. This must be seen in the context of the need for citizens in rural Jamaica to achieve cultural and educational change. Social implications This study has implications for the development and maintenance of public services and for local customs and cultures. Originality/value It is estimated that more than 100,000 Jamaicans could improve their standard of living and ultimately this would benefit all Jamaicans.
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Issa, John J., and Chandana Jayawardena. "The “all‐inclusive” concept in the Caribbean." International Journal of Contemporary Hospitality Management 15, no. 3 (June 1, 2003): 167–71. http://dx.doi.org/10.1108/09596110310470211.
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Seeks to review the all‐inclusive concept in the context of the Caribbean. The origin of all‐inclusives in the world and the Caribbean is analysed. The concept was first introduced in holiday camps in Britain during the 1930s. Club Med is credited for popularizing the concept globally in the 1950s. However, the credit of introducing a luxury version of the all‐inclusive concept goes to a Jamaican hotelier and co‐author of this article. In defining the concept of all‐inclusives, one cannot ignore the significant role Jamaica has played. Currently, Jamaica has 17 of the best 100 all‐inclusive resorts in the world. Even though all‐inclusives are occasionally criticized, they are seen as a necessary evil. Concludes by predicting that all‐inclusives are here to stay in the Caribbean and will play a major role in tourism for the foreseeable future.
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Wood, Pat, and Chandana Jayawardena. "Cuba: hero of the Caribbean? A profile of its tourism education strategy." International Journal of Contemporary Hospitality Management 15, no. 3 (June 1, 2003): 151–55. http://dx.doi.org/10.1108/09596110310470176.
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Features a realistic perspective of the current hospitality and tourism paradigm in Cuba. Previews the newly released hospitality and tourism education strategy to be rolled out in 2003. Provides an evaluation of the tourism and hospitality industry environment, education environment, workforce and change in policy. The authors made three research trips to Cuba in 1997, 2001 and 2002. A series of elite interviews were conducted in Cuba, Jamaica and the UK with senior Cuban policymakers. Current data and views from Cuban partners and practitioners are used to inform the discussion. Cuba continues to be one of the most mystical tourist destinations in the world with a phenomenal growth rate during recent years. The new tourism education strategy is a key for Cuba to once again become the number one destination in the Caribbean.
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C., F. L. "Srvice Quality, Jamaica Style." Cornell Hotel and Restaurant Administration Quarterly 37, no. 1 (February 1996): 96. http://dx.doi.org/10.1177/001088049603700121.
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Pinnock, Fritz, Ibrahim Ajagunna, and Sandra Casanova. "Analysis of market conditions for logistics services and tourism: a Caribbean perspective." Worldwide Hospitality and Tourism Themes 9, no. 1 (February 13, 2017): 4–16. http://dx.doi.org/10.1108/whatt-11-2016-0065.
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Purpose The purpose of this paper is an assessment of logistics services and tourism infrastructure in the Caribbean. The objective is to examine the efficiency and competitiveness of the logistics and tourism environment in the region. Design/methodology/approach Given the low levels of implementation of logistics services in Barbados and Jamaica, this study is exploratory, and it is hoped that future studies can build on this assessment of Barbados and Jamaica, and by extension the Caribbean. Findings Governments across the Caribbean need to recognize that the development of an effective logistics industry rests with improved technology, a proper legislative framework, the development of competent human resources and modern infrastructure development. Research limitations/implications The study was limited to Barbados and Jamaica, and so it is not representative of the rest of the Caribbean, as economies like Trinidad and Tobago, the Bahamas and the Dominican Republic have stronger trans-shipment and cruise tourism activities. Practical implications With the low pace of logistics development in the Caribbean, the demand for logistic services, which involve planning, managing and executing the movement of goods and information within global supply chains, will continue to be largely by firms’ desire to outsource some or all logistics-related activities to specialists. Social implications The need to plan for the development of a competent and certified pool of human resources to support the development of a logistics and tourism industry is critical. This therefore requires the development of specialized skills, knowledge and the competence of a flexible and agile workforce. Originality/value The focus on Barbados and Jamaica provide an adequate picture of the logistics markets and regulatory frameworks in different contexts of the Caribbean, including an economy directly connected with the global marketplace with a relatively diversified product structure, and another less extensively connected and diversified product structure.
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Armoo, A. Kobina, Lanna-Gaye Franklyn-Green, and Atneil J. Braham. "The fourth industrial revolution: a game-changer for the tourism and maritime industries." Worldwide Hospitality and Tourism Themes 12, no. 1 (January 24, 2020): 13–23. http://dx.doi.org/10.1108/whatt-10-2019-0063.
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Purpose This paper aims to examine the floating dry dock and 3D printing technologies in relation to the ways in which they have the potential to complement each other. This relates to how the tourism and maritime industries in Jamaica could become more robust and competitive. Design/methodology/approach This study used a qualitative approach through the application of personal interviews and data from secondary sources. Findings Although Jamaica is positioning itself to become one of the leading maritime and logistics centres in the world, the government has not fully taken advantage of the fourth industrial revolution and its enabling factors. The integration of the floating dry dock with 3D printing technology has the ability to advance Jamaica from its current position to become a more economically viable country. Research limitations/implications Time was a limitation for the researchers in conducting this study. As a result, a more robust field study is needed to fully understand the impact of the fourth industrial revolution technologies on the maritime and tourism industries. Practical implications An investment in a floating dry dock and 3D printing technology will spur job creation. The researchers expect improved economic activity in Jamaica resulting from many businesses being created and/or improved. Social implications The quality of life is expected to increase because of the greater economic yields the country will receive from such investments. Originality/value This paper explored the combination of the floating dry dock and 3D printing technologies and their impact on the tourism and maritime industries in relation to increasing service value and economic yields.
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Chambers, Donna, and David Airey. "Tourism Policy in Jamaica: A Tale of Two Governments." Current Issues in Tourism 4, no. 2-4 (August 2001): 94–120. http://dx.doi.org/10.1080/13683500108667884.
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Olsen, Barbara. "Environmentally Sustainable Development and Tourism: Lessons from Negril, Jamaica." Human Organization 56, no. 3 (September 1997): 285–93. http://dx.doi.org/10.17730/humo.56.3.a231471g353jnv23.
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Spencer, Andrew, and Dalea Bean. "Female sex tourism in Jamaica: An assessment of perceptions." Journal of Destination Marketing & Management 6, no. 1 (March 2017): 13–21. http://dx.doi.org/10.1016/j.jdmm.2016.10.002.
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Sinclair-Maragh, Gaunette. "Denbigh Showground: a potential “agri-cultural” attraction concept for tourism in Jamaica." Emerald Emerging Markets Case Studies 2, no. 8 (October 17, 2012): 1–17. http://dx.doi.org/10.1108/20450621211317654.
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Subject area The proposed areas of study for this case are strategic management, marketing, tourism planning and development, hospitality management, attraction management and special event planning and management. Study level/applicability The case is suitable for undergraduate and graduate students pursuing courses in the areas of strategic management, marketing, tourism planning and development, hospitality and tourism management, attraction management and special event planning and management. Case overview The Denbigh Showground located in the parish of Clarendon, Jamaica, is the venue of the annual Agricultural and Industrial Show. Three separate studies conducted indicated the need for its development to enable the use of the facility all year round and to contribute to the socio-economic development of the parish. Suggested development options from these studies included a fun and amusement park, a site for eco-tourism and a multi-purpose agri-cultural facility with linkages to the parish's cultural legacies and places of interest. The large land acreage could facilitate its development, making the property a leading “agri-cultural” attraction concept. Expected learning outcomes he students should be able to: identify the typology of the Denbigh Showground as an attraction; categorize the product offerings of the Denbigh Showground from a marketing perspective; explain the factors to consider regarding the development of the showground; analyze the socio-economic contributions of the facility to the parish of Clarendon and the community's attitude towards the development of the showground; discuss the potential uses of the Denbigh Showground that can make it a leading international “agri-cultural” attraction; synthesize the concept of sustainable tourism development and its importance to the development and viability of the attraction for future generations; and assess other tourism concepts such as community-based tourism, special interest tourism and alternative tourism and how they relate to the development of the Denbigh Showground. Social implications This case study will help students understand the concept of an agri-cultural attraction and its impact on the socio-economic development of the surrounding communities and the country as a whole. The case will contribute to the existing body of knowledge in the areas of community development and residents’ perception regarding tourism development. It offers insights to both potential and current investors; provides practical guidance to the government and other tourism planners to enable better planning for the areas’ future growth and development; and serves as a reference for academicians as well as undergraduate and graduate students. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or e-mail: support@emeraldinsight.com to request teaching notes.
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Brown, Natalya R., Anahit Armenakyan, and Linda A. Piper. "Early Adopters’ Philosophies, Practices and Perspectives on Eco-Tourism and Eco-Certification: The Case of Ecotourism in Jamaica." Multidisciplinary Business Review 14, no. 1 (March 25, 2021): 120–36. http://dx.doi.org/10.35692/07183992.14.1.11.
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This paper examines business philosophies, sustainable practices, and attitudes towards eco-certification of pio-neering tourism operators engaged in ecotourism in the mature ‘sun and beach’ destination of Jamaica. We conducted a thematic analysis of the data collected from semi-structured interviews with managers and owners, and observations from on-site visits with establishments identified as ecotourism operators in Jamaica. We identified five distinct busi-ness philosophies that guided our participants' operations: presenting Jamaica in a holistic way, preserving the natural and cultural environment, community support, economic sustainability and incentivized preservation, and operational independence. The tourism operations in our study primarily engage in sustainable practices as a means of attaining operational independence. Meanwhile, participants held mixed attitudes towards eco-certification. There was signifi-cant overlap between our findings and the existing conceptual UNWTO framework for ecotourism. We found strong evidence for the role of education as the defining characteristic of ecotourism. Varying attitudes towards and awareness of sustainability and conservation of the country’s cultural and natural assets limit the amount of community consulta-tion in planning and development of these enterprises.
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Lewis, Jovan Scott. "Rights, Indigeneity, and the Market of Rastafari." International Journal of Cultural Property 24, no. 1 (February 2017): 57–77. http://dx.doi.org/10.1017/s0940739116000400.
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Abstract:This article is concerned with the ways in which discourses of rights serve to destabilize indigenous logics when used for gains in the market. It does so through examining a Rastafarian tour group who uses their participation in the tourism market to challenge what they believe are infringed cultural property rights. As a means of commercially defending these rights, the group employs a discourse of indigeneity. In this process, they have gained partial recognition from the World Intellectual Property Organization and increasing acknowledgement from the Jamaican government. However, while the basis of indigeneity strongly supports the case of intellectual and cultural property rights, this recognition ultimately further identifies the group, and Rastafari in general, with Jamaica.
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Hugo, Nichole, and Hannah Miller. "Conflict resolution and recovery in Jamaica: the impact of the zika virus on destination image." Worldwide Hospitality and Tourism Themes 9, no. 5 (October 9, 2017): 516–24. http://dx.doi.org/10.1108/whatt-07-2017-0030.
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Purpose The purpose of this paper is to analyze how effectively Jamaica recovers from negative destination image due to the Zika virus to assist other countries with similar destination image issues. Because negative media coverage of a destination is a strong deterrent for visiting a destination, tourism operators should be aware of techniques to effectively promote their area. Design/methodology/approach A review of the literature regarding destination image and an investigation of other destinations with similar issues as a result of the Zika virus. Findings This paper observes that the surge in media coverage regarding the Zika virus threatens the destination image of Jamaica and could lead to a decrease in tourism revenue and foreign travelers. Practical implications This paper provides recommendations for destinations impacted by negative global perception or being seen as a risky area to travel to after a publicized event, such as a natural disaster or disease outbreak. Originality/value This paper examines the potential impact of the Zika virus as a threat to destinations which rely on a tourism economy. In general, little research has been associated with the impact of Zika on tourism despite its recent surge in media.
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Sinclair-Maragh, Gaunette. "Demographic analysis of residents' support for tourism development in Jamaica." Journal of Destination Marketing & Management 6, no. 1 (March 2017): 5–12. http://dx.doi.org/10.1016/j.jdmm.2016.03.005.
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Christopher Taylor, Paul. "Management challenges and responses." Property Management 32, no. 1 (February 11, 2014): 16–27. http://dx.doi.org/10.1108/pm-11-2012-0040.
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Purpose – Efforts to understand the nature of the demanding world of property managers have tended to focus on quantitative inquiry in areas such as property management portfolio decision making, without much study of their lived experiences (Levy, 2006). The purpose of this paper is to understand the management challenges and responses of Jamaican property managers in managing the property management organization and real estate assets. Design/methodology/approach – Semi-structured interviews were used to collect data to explore the nature of the management challenges and responses to them by property managers. Using the case study approach, property managers from eight of Jamaica's largest property management companies, accounting for a large share of the formal commercial and residential property management activity, were profiled. The collected data were then analyzed and the results presented. Findings – The research results provided support for the assertions that the nature of management challenges and responses reflected the nature or composition of property management portfolios or customers served; the professional success of these property managers was linked to their managerial innovativeness and team orientation; and that property managers utilized work demands and adversities as positive motivators. Originality/value – Responding to the paucity of qualitative research in the field of property management in small, open economies such as Jamaica, this paper employs the qualitative research paradigm to provide insights into the nature of management challenges experienced by property managers and their responses to those challenges. Review of the literature has unearthed no similar study.
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Majeed, Munazza, Uzma Imtiaz, and Akifa Imtiaz. "Reterritorialization in A Small Place by Jamaica Kincaid: A Postcolonial Eco-Critical Study." SAGE Open 11, no. 1 (January 2021): 215824402199741. http://dx.doi.org/10.1177/2158244021997419.
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This article intends to understand how the postcolonial ecocritical writers attempt to reterritorialize their land, its history, and its culture by underscoring the hazards of tourism. In the wake of capitalism, tourism has increased environmental racism and environmental injustice encountered by people of marginalized communities. For this study, we have analyzed a creative nonfiction work A Small Place by Jamaica Kincaid in the light of postcolonial ecocritical theory presented by Donelle N. Dreese. This literary theory deals with the exploitation of land, its resources, its environment, and its people in the context of ecocriticism and postcolonialism. Dreese’s subdivision of the concept of reterritorialization into mythic, psychic, and environmental reterritorialization has been applied on A Small Place. The article explores how Kincaid has reterritorialized her ancestral homeland Antigua by recording the oppressive colonial past of the land that has been ravaged under imperial rule by exploitation of the natural resources (plantations) and subjugation of the human resources (slavery). She has observed that under the influence of capitalism, her homeland is currently facing a new form of colonization in the name of tourism industry that is actually promoting new ways of foreign occupation of the land, enslavement of the local people, and environmental racism. The article concludes by drawing attention toward tourism, which can turn into neo-colonization under the clutches of capitalism and corrupt leadership. We attempt to underscore that there is a dire need of continuous process of planning and management by the local authorities to minimize the problems faced by the natives and to make tourism industry environment friendly.
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Johnson, Abbie-Gayle, and Barbara Neuhofer. "Airbnb – an exploration of value co-creation experiences in Jamaica." International Journal of Contemporary Hospitality Management 29, no. 9 (September 11, 2017): 2361–76. http://dx.doi.org/10.1108/ijchm-08-2016-0482.
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Purpose Drawing upon the theoretical framework of the service-dominant (S-D) logic, value co-creation and social practices, this paper aims to investigate how value is co-created among guests, hosts and the wider local community in the sharing economy context of Airbnb. Design/methodology/approach A qualitative enquiry through an online content analysis was applied to thematically analyse Airbnb online guest reviews to explore the value-co-creation practices in local tourist experiences in Jamaica. Findings Based on Airbnb guest and host engagements, a theoretical framework emerges, depicting integrated operant and operand resources, host–guest value co-creation practices embedded in the destination’s authentic culture and specific value outcomes. Research limitations/implications Being grounded in the geographical and cultural context of Airbnbs in Jamaica, the findings are transferable to similar platforms of the sharing economy, tourism contexts and destinations. Practical implications Critical implications unfold for Airbnb accommodation providers, destination stakeholders and policymakers by revealing a specific set of nuanced social practices that need to occur for local authentic experiences and value to be co-created among guests, hosts and the wider local community. Originality/value The paper makes an original contribution to knowledge by being one of the first studies to apply a S-D logic lens to the Airbnb sharing economy. It breaks down resource integration, host – guest value co-creation practices and value outcomes that occur for experiences and value to emerge in an Airbnb hospitality context.
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Osbourne, Alana. "On a Walking Tour to No Man’s Land: Brokering and Shifting Narratives of Violence in Trench Town, Jamaica." Space and Culture 23, no. 1 (September 9, 2019): 48–60. http://dx.doi.org/10.1177/1206331219871892.
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Tourists who visit Trench Town are drawn in by the neighborhood’s rich musical heritage. They want to see the birthplace of reggae and witness the circumstances depicted in many famous Jamaican songs. Knowingly venturing into marginalized territory, into the “ghetto,” travelers expect to encounter spectacular forms of violence. Yet what the walking tour of Trench Town reveals is an experience of another kind, an excursion that exposes poverty as structural violence, and that points to the historical and political struggles that are constitutive of the area’s social fabric. In this article, drawing on an ethnographic vignette of a walking tour that starts in Bob Marley’s rehearsal grounds and ends by an empty plot locally known as “No Man’s Land,” I focus on the entanglements of violence and tourism and present the discrepancy that exists between touristic desires and the reality of the tourism commodity. This analysis reveals how residents of Trench Town simultaneously choose to address and disregard different (un)spectacular forms of violence during the tourism encounter and I argue that in so doing, local tour guides productively leverage violence to denounce and grapple with structural and historical brutalities.
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Applegate, Carey, and Cathy Rex. "Teaching tourism in Jamaica: developing students’ critical consciousness and intercultural competence." Intercultural Education 29, no. 1 (January 2, 2018): 1–17. http://dx.doi.org/10.1080/14675986.2017.1404782.
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Baleiro, Rita, and Sílvia Quinteiro. "A small place, by Jamaica Kincaid: envisioning literary tourism in Antigua." Journal of Tourism and Cultural Change 17, no. 6 (October 7, 2018): 676–88. http://dx.doi.org/10.1080/14766825.2018.1529772.
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Huntley Lewis, Eritha Olinda. "Environmental regulations and their effect on innovation and competitiveness in tourism in Barbados, Guyana and Jamaica." Worldwide Hospitality and Tourism Themes 11, no. 2 (April 8, 2019): 147–54. http://dx.doi.org/10.1108/whatt-12-2018-0085.
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Purpose This paper aims to explore the need for innovation in Caribbean tourism with stringent (mandatory) environmental regulations as the key driver of the process. It draws examples from three destinations, Barbados, Guyana and Jamaica. Design/methodology/approach This assessment entailed a review of the literature on the key issues. Theories on innovation, regulations and competitiveness were examined in brief. The paper also presents an overview of Caribbean tourism to provide context. Of note is the dearth of information on the drivers of innovation and its effect on the Caribbean tourism industry which was a major limitation of this assessment. Findings The main implication of this review is that it attempts to highlight the need for discourse on the effective use of environmental regulations to influence the behaviour of industry operatives towards achieving sustainable tourism. Within the context of climate change and the threat that this poses to Caribbean tourism, there is the critical need for this discourse. Consideration is also given to the value stringency of regulation since it is theorised that, if applied correctly, this may be the impetus to drive businesses to innovate to be competitive. Originality/value This is a novel approach to the management of the tourism industry which has shown a preference for self-regulation. Given the proposed outcome, the paper advocates mandatory, stringent regulations since self-regulation is a choice left solely to the industry operatives.
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Campbell, Sherona Tasheka. "The dynamics of handcart as a means of informal transportation in support of logistics and tourism." Worldwide Hospitality and Tourism Themes 12, no. 1 (January 27, 2020): 48–55. http://dx.doi.org/10.1108/whatt-10-2019-0067.
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Purpose The use of technology has remained a staple in modern day industry because it creates an enabling environment, which promotes innovation that has propelled globalization. Maritime and tourism are two such critical sectors that have benefited from such technology and stand to benefit more in light of the fourth industrial revolution. The handcart has been used by humans for centuries as a mode of transportation. It has remained relevant to this day, more so a positive contributor to public market experience in developing countries. Notwithstanding, this phenomenon remained largely under-explored and informal with little to no integration in the planning of public markets or market districts. As such, little study or research exists to inform policies to improve and integrate the handcart profession in the overall planning and rejuvenation of downtown Kingston, Jamaica. Therefore, the purpose of this paper is to understand the characteristics and benefits of the handcart logistics by investigating the socioeconomic and spatial dynamics surrounding the operations of this mode of transportation. Design/methodology/approach Qualitative and quantitative techniques were used to completely grasp the complexity of factors that influence and sustain the handcart trade within the coronation market as well as its contribution to Jamaica’s economy. Collection of data was achieved via the administration of questionnaires supported by observations and interviews. Geographic Information System (GIS) was used along with satellite images to integrate spatial representations in the analysis and discussions of results. Findings Consistent with the reviewed literature, the results and analyses revealed that, despite the handcart’s informality and inadequate infrastructural support, handcarts are generally perceived as beneficial to market districts. They fill the transportation gaps where formal governance operations failed and contribute to the local economy by providing employment for low-skilled persons. The handcart industry has been sustained because of the need for the service by mostly vendors and shoppers but more so because of the economic benefits that have been accrued by builders, owners and operators. Research limitations/implications The research focused on handcarts used to convey goods and not carts used as mobile vending carts. In addition, the geographical scope of the research is restricted to the Coronation Market in Kingston. Obtaining knowledge about the sector poses a challenge because some or all aspects of informal activity are not recorded. Various opportunities exist for the improvement of handcarts. As such, they must be incorporated in any future transportation improvement plans in the city of Kingston, Jamaica. Practical implications Despite the attempts to regularize the handcart phenomenon in the downtown Kingston market district, the handcart operators are still not incorporated in various plans and improvement initiatives. Notwithstanding, the benefits to the transportation gap and local economy warrants the need to pay keen attention to this phenomenon and promote regularization. With the introduction of Kingston as a UNESCO Creative City in 2016 and the advent of Airbnb, the potential exists for exponential growth in cultural and community tourism in downtown Kingston. The use of the handcart can therefore be leveraged and integrated in the tourism package to facilitate the movement of tourist luggage from bus terminals and parking lots to their destination in the downtown communities. Originality/value The handcart system is a prominent feature of market districts in Jamaica and, as such, this research bears high levels of significance because it can be replicated or used as a basis to inform handcart policies and the design to improve logistics in any tourism destination. The research serves as a body of knowledge to “all and sundry” because it unearthed some of the handcart’s attributes and contribution to the local economy, can contribute to adequate layout of Market districts by government to incorporate the handcart system, facilitate their integration in cultural and community tourism and facilitate the handcart trade being viewed by society as a profession. At the advent of this Fourth Industrial Revolution, an upgraded design of the handcart may appear.
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Walters, Nicole Hay, and Susanna Heldt Cassel. "Still a White Paradise? Photographic Representations of Jamaica as a Tourism Destination." Tourism Culture & Communication 16, no. 1 (August 26, 2016): 59–73. http://dx.doi.org/10.3727/109830416x14655571061755.
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Henry, Ben. "Self‐contained all‐inclusive resort‐hotels and small tourism business in Jamaica." Tourist Review 44, no. 2 (February 1989): 17–18. http://dx.doi.org/10.1108/eb058018.
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Johnson, Lauren C. "‘Men at risk’: sex work, tourism, and STI/HIV risk in Jamaica." Culture, Health & Sexuality 18, no. 9 (March 22, 2016): 1025–38. http://dx.doi.org/10.1080/13691058.2016.1155750.
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H. Aljahdali, Samar. "“Monument to Rottenness”: Postcolonial Enclave Tourism in Jamaica Kincaid’s A Small Place." Arab World English Journal For Translation and Literary Studies 4, no. 3 (August 15, 2020): 129–39. http://dx.doi.org/10.24093/awejtls/vol4no3.10.
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Ajagunna, Ibrahim. "Crime and harassment in Jamaica: consequences for sustainability of the tourism industry." International Journal of Contemporary Hospitality Management 18, no. 3 (April 2006): 253–59. http://dx.doi.org/10.1108/09596110610658652.
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Chevers, Delroy, and Andrew Spencer. "Customer satisfaction in Jamaican hotels through the use of information and communication technology." Worldwide Hospitality and Tourism Themes 9, no. 1 (February 13, 2017): 70–85. http://dx.doi.org/10.1108/whatt-11-2016-0068.
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Purpose This paper aims to assess the impact of information and communication technology (ICT) on customer satisfaction in Jamaican hotels. Design/methodology/approach An online survey approach was used with 213 hotel guests in Jamaica. Findings The study found that there was a significant relationship between ICT adoption and hotel guest satisfaction. Research limitations/implications It is hoped that other researchers will refine the proposed research model. Practical implications It is believed that the findings of the study can be used to guide hotel managers regarding the ICT components with the greatest influence on customer satisfaction, which by extension can lead to improved hotel performance. Social implications These findings can assist policy makers at the national level in formulating optimal strategies to improve the Jamaican hotel industry. Originality/value The paper proposes a research model, which can provide useful insights to hotel administrators regarding increasing the ability to satisfy customers.
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Hyman, Tracy-Ann. "Assessing the vulnerability of beach tourism and non-beach tourism to climate change: a case study from Jamaica." Journal of Sustainable Tourism 22, no. 8 (December 9, 2013): 1197–215. http://dx.doi.org/10.1080/09669582.2013.855220.
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Smith, Johnnel, and Andrew J. Spencer. "“No one will be left behind?” Taíno indigenous communities in the Caribbean and the road to SDGs 2030." Worldwide Hospitality and Tourism Themes 12, no. 3 (May 4, 2020): 305–20. http://dx.doi.org/10.1108/whatt-02-2020-0011.
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Purpose This paper aims to investigate the existence of the Taíno people in Cuba and Jamaica and their alignment with the sustainable development goals (SDGs) of 2030. The Caribbean has long had a narrative that the indigenous people – the Taíno – were made extinct after their encounter with Christopher Columbus in the 1500s. However, recent theoretical and empirical data have documented the survival and existence of indigenous people throughout the Caribbean. The goal of this paper is to contribute to a new narrative on Caribbean indigenous communities by documenting their current needs and challenges in achieving sustainability. It further recommends practical ways in which indigenous communities can be included in plans/goals for sustainability to ensure full alignment for the betterment of their people. Design/methodology/approach This paper takes a qualitative case study approach coupled with a literature review of the Taíno of the Caribbean. Qualitative interviews were conducted with Caciques/Kasikes (Tribe Leaders) and members of Taíno communities in Jamaica and Cuba. Findings The members of the indigenous communities’ view community-based/indigenous tourism as a solution to preserve and sustain their heritage and provide income for their people; they provide strong recommendations on how this may be achieved in keeping with the 2030 SDGs. Originality/value Academic literature that documents the modern day existence and experiences of the Caribbean indigenous people, especially in Cuba and Jamaica, is a clear gap. The goal of this paper is to provide a new theoretical framework/narrative on Caribbean indigenous communities and suggest practical ways in which they can be further integrated with tourism to ensure full alignment for the betterment and sustainability of their people.
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Ajagunna, Ibrahim. "New world, new tourism, new destinations." Worldwide Hospitality and Tourism Themes 6, no. 2 (April 14, 2014): 103–17. http://dx.doi.org/10.1108/whatt-12-2013-0049.
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Purpose – This paper aims to examine the position of tourism in tourism dependent countries in light of newly industrialized countries and how trends in the industry impact these developing tourism dependent nations. International tourism, for example, is now a technologically advanced activity in which some developing countries are lagging behind. These developing countries are challenged in adapting to compatible and new technology, financing, staff training and the relevant to the future of the industry. Design/methodology/approach – The study employed a qualitative research methodology using both primary and secondary data drawn from a study conducted on the South Coast of Jamaica with supporting literature from a global perspective. Findings – Moves by major players in the international tourism industry to increase their influence and dominance of global markets may reduce consumer choice thereby creating a shift for tourism from old tourism dependent developing nations to newly industrialized countries of the world. This would mean that the old tourism dependent nations need to devise a new way of diversifying their tourism products to attract elite markets seeking clean and un-spoilt environments and destinations. Originality/value – This paper is part of a PhD work, which has been published in a book. The key issues raised in the paper are still current and the challenges present now need government and policy makers ' attention.
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Taylor, Ernest, Marcella Daye, Moya Kneafsey, and Hazel Barrett. "Exploring cultural connectedness in the sustainability of rural community tourism development in Jamaica." PASOS Revista de turismo y patrimonio cultural 12, no. 3 (2014): 525–38. http://dx.doi.org/10.25145/j.pasos.2014.12.039.
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