Relevant bibliographies by topics / Tourism, Leisure and Hospitality Management

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Tourism, Leisure and Hospitality Management'

Author: Grafiati
Published: 9 July 2021
Last updated: 20 April 2024

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Journal articles on the topic "Tourism, Leisure and Hospitality Management"

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Fox, Renata. "Hospitality management education and quality tourism." Tourism and hospitality management 4, no. 2 (December 1998): 331–39. http://dx.doi.org/10.20867/thm.4.2.8.

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New global developments point towards a more demanding tourist and a preference for tailor-made travel arrangements. The competition is fierce and quality improvement a general trend. The most countries in south-eastern Europe have started tourism quality enhancement projects. The key element of these processes will be an internationally compatible system of professional education. In order to develop educational norms which will meet the needs of European tourism and hospitality industry, Faculty of Hotel Management Opatija has within the frame of the joint project with Manchester Metropolitan University Hotel & Tourism Management Education Development taken the first steps towards international accreditation of its curricula.
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McLean, F. "Service quality management in hospitality, tourism and leisure." Tourism Management 24, no. 1 (February 2003): 115–16. http://dx.doi.org/10.1016/s0261-5177(02)00038-9.

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Smith, Stephen L. J., Honggen Xiao, Robin Nunkoo, and Eddy Kurobuza Tukamushaba. "Theory in Hospitality, Tourism, and Leisure Studies." Journal of Hospitality Marketing & Management 22, no. 8 (November 2013): 875–94. http://dx.doi.org/10.1080/19368623.2013.771114.

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Lugosi, Peter. "Exploring the hospitality-tourism nexus: Directions and questions for past and future research." Tourist Studies 21, no. 1 (January 5, 2021): 24–35. http://dx.doi.org/10.1177/1468797620985778.

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Hospitality has often been conceived primarily as a supporting component of the tourism product. This commentary synthesises inter and multidisciplinary literature to examine alternative and more complex intersections of hospitality and tourism. It discusses four thematic areas of hospitality research: labour; the transformation of place (experiences); socio-material and socio-technological practice; and human encounters. It argues that applying hospitality as a sensitising concept in these domains of enquiry, and studying hospitality’s abstract and concrete dimensions, enhances our understanding of tourism as socio-economic phenomena and a global system, and helps to appreciate tourism’s implications for multiple stakeholders. Moreover, it proposes a range of questions for future research.
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Hosseini, Seied Beniamin, and Ayesha Farooq. "A review on Tourism Industry and Hospitalities in U.K and India - With Brief Look on Role of Human Resource Management strategies and UNWTO Frameworks." Restaurant Business 118, no. 9 (September 26, 2019): 408–24. http://dx.doi.org/10.26643/rb.v118i9.8616.

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The researcher is going to consider The value of tourism, hospitality industries, and HRM strategies in UK and India. The value of tourism and hospitality service in both developed and developing countries attests to World Travel and Tourism Council a body for travel and tourism connected manners. Therefore, many academics, industrialists and policy-makers have attempted to characterise the natural history of the tourism industry besides the position of hospitality. Researchers are going to visualise the total Number of Tourist visits from UK and India between 2003 to 2018 and comparing the result during and after the global crises in respect of tourism management.
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Paraskevas, Alexandros, and Marianna Sigala. "Teaching Hospitality and Tourism Management." Journal of Teaching in Travel & Tourism 3, no. 4 (April 28, 2004): 1–18. http://dx.doi.org/10.1300/j172v03n04_01.

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Tung, Vincent Wing Sun, and Rob Law. "The potential for tourism and hospitality experience research in human-robot interactions." International Journal of Contemporary Hospitality Management 29, no. 10 (October 9, 2017): 2498–513. http://dx.doi.org/10.1108/ijchm-09-2016-0520.

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Purpose The purpose of this study is to review recent work in the robotics literature and identify future opportunities for consumer/tourist experience research in human-robot interactions (HRIs). Design/methodology/approach The paper begins by covering the framework of robotic agent presence and embodiment that are relevant for HRI. Next, the paper identifies future opportunities for hospitality and tourism scholars to undertake consumer/tourist experience research in HRIs. Findings The result of this study provided potential directions for advancing theoretical, methodological and managerial implications for tourism experience research in HRI. Research limitations/implications Concepts from robotics research are diffusing into a range of disciplines, from engineering to social sciences. These advancements open many unique, yet urgent, opportunities for hospitality and tourism research. Practical implications This paper illustrates the speed at which robotics research is progressing. Moreover, the concepts reviewed in this research on robotic presence and embodiment are relevant for real-world applications in hospitality and tourism. Social implications Developments in robotics research will transform hospitality and tourism experiences in the future. Originality/value This research is one of the early papers in the field to review robotics research and provide innovative directions to broaden the interdisciplinary perspective for future hospitality and tourism research.
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Chon, Kaye, Eunhye (Olivia) Park, and Judit Zoltan. "The Asian Paradigm in Hospitality and Tourism." Journal of Hospitality & Tourism Research 44, no. 8 (August 6, 2020): 1183–202. http://dx.doi.org/10.1177/1096348020945370.

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The emergence of Asian countries, powered by economic growth, has set the stage for Asia’s tourist destinations and hospitality companies to stand out in the global sphere. This study contemplates the shifting center of modern hospitality and tourism gravity toward Asia by implementing the three pillars of capital theory: economic, cultural, and social. The concept of the Asian paradigm was revisited to demonstrate the unique service provision and care for guests that forms the basis for Asian hospitality and tourism. This study offers perspectives about how Asian tradition and evolving Asian identities influence the leisure industry and create competitive advantage. The cycle of economic, cultural, and social capital that drives the Asian paradigm can provide implications for both hospitality practitioners and policymakers.
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Kavanagh, Marie, and Charles Arcodia. "Studies in Tourism and Hospitality Management." Journal of Teaching in Travel & Tourism 1, no. 2-3 (August 17, 2001): 91–105. http://dx.doi.org/10.1300/j172v01n02_06.

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Yun, Dongkoo. "Knowledge Management in Hospitality and Tourism." Annals of Tourism Research 31, no. 4 (October 2004): 1063–65. http://dx.doi.org/10.1016/j.annals.2004.04.004.

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Dissertations / Theses on the topic "Tourism, Leisure and Hospitality Management"

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Alamu, Abimbola Peter. "Human Capital Development Strategies for the Tourism, Hospitality, and Leisure Industry." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2513.

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A shortage of skilled labor could cost the tourism, hospitality, and leisure industry (THL) a loss of $610 billion and 14 million jobs by 2024. The literature contains the contributions of specialist THL institutions but not that of the industry leaders to ameliorating this human capital (HC) challenge. The purpose of this multicase study was to explore the HC productivity strategies used by THL business leaders in Nigeria that improved employee productivity despite the lack of specialist THL institutions. The human capital theory (HCT) was the conceptual framework of the study. Coding of data derived from semistructured interviews with 3 THL industry leaders followed the modified Stevick-Colaizzi-Keen method. Triangulation of the interview data, site observations and company documents resulted in 5 strategy themes. The study indicated that recruiting persons with essential social capital, inducting them into high ethical standards, providing in-house training, motivating with reward and recognition, and adoption of affordable technologies are key industry strategies for THL HC development. The study findings can be adopted into THL organizations human resource management strategies and as input for training managers in the THL industry. The results of this study may contribute to social change by keeping more people gainfully engaged, increasing the dignity and prosperity of THL employees and their families, and reducing the undesirable effects of unemployment such as the high crime rate in southern Nigeria.
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Jitpraphai, Supatcharajit, and n/a. "Hospitality management perspectives on casino tourism in Thailand." University of Otago. Department of Tourism, 2008. http://adt.otago.ac.nz./public/adt-NZDU20080523.122348.

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Apparently, gambling seems to be valued as a leisure activity and a form of entertainment in many parts of the world. Public attitudes toward gambling have shifted from viewing it as a vice to treating it as an opportunity to exploit (Eadington 1997, 2000). Relaxation of constraints on existing commercial gaming activities and legislative change in authorising gambling has occurred extensively. The proliferation of casinos makes people perceive gambling as a legitimate activity and as an economic hope. According to Pizam and Pokela (1985), casino gambling however is a controversial tourism development strategy. Eadington (1986) also points out that legalised gambling causes economic and social changes in communities and changes their image. Thus, both the character and reputation of the community may be altered as a result of initiating casinos as a tourist attraction. The legalisation of gambling has been a subject of considerable debates in Thailand for a decade and it has been brought into the cabinet�s meeting from time to time. Some politicians and academic scholars suggest that casinos should be introduced as a tourism development strategy to combat the country�s economic and financial crisis. Many people are attached to strong belief that gambling is a sinful activity. It is inherently immoral and contrary to accepted family and social values. It is a voluntary regressive tax in which its effects fall most heavily on lower-income groups. It is morally wrong, and can cause an addiction that is often linked to personal and family tragedies. It also attracts criminal activities and political corruption (Piriyarangsan et al. 2003; Cornwel-Smith 2005). As social acceptance of casino gambling has globally increased, this research aims to gauge hospitality management perspectives on gambling and casino tourism. The focus of the paper is to investigate hospitality executives� attitudes towards relationship between Thai tourism and casino gambling; to explore their views on casino legalisation and regulation; as well as to examine their opinions about casino impacts, operation and management if casinos are legalised in Thailand. Mail questionnaires were carried out during September 2003 - February 2004, resulting in 212 returns of respondents. Then, 18 semi-structured interviews with hotel and tour executives, politicians, policemen, government officials, directors of social service organisations and religious leaders were undertaken in May - July 2005 to acquire more insights into the issues. A combination of quantitative and qualitative data indicates that Thai people have mixed feelings about casino tourism. Although quantitative findings show hospitality group welcome the idea, but they do not want it in their own backyard. Qualitative results are more in opposition. Majority of interviewees hold the differing views. The study concludes that casinos gambling may function simply as a value added or an enhancement to a destination in Thailand, not a main tourism attraction. It is strongly suggested that casino gambling and Thai tourism industry should not be connected. Instead, �Thai� hospitality and cultures should be promoted as a unique tourism product of Thailand.
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Berridge, Graham. "Event experiences : design, management and impact." Thesis, University of West London, 2015. https://repository.uwl.ac.uk/id/eprint/1374/.

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The papers submitted for this PhD by publication represent research centered on event experiences and their design, management and impact. They are the result of research projects that have produced seven published peer-reviewed papers and one book. The body of work has made an original, significant and sustained contribution towards the development of an emerging field of study in events. The work has made a major contribution towards furthering understanding of the human experience that results from the management of events, their design and their impact. At the heart of this submission is a consideration for how events are experienced and what factors and components contribute to the depth of that experience. The majority of papers analyses and reflects upon the construction of experience settings (their design) and essentially seeks knowledge to identify the variables that shape any experience of events (Ryan, 2012). In doing so the research undertaken has embraced a less restrictive set of methodologies usually afforded by statistical exercises in favour of a more embodied, immersive and participative approach. This has included not only observation and autoethnography, but also reflection on that which has been observed. In turn this reflection and analysis has drawn upon a range of theories and models to advance understanding of the social occasions that we call events where human interactions with the designed programme and environment illicit a range of responses that may culminate in a memorable and unique moment in time. The research therefore touches upon the emotional response to event experiences, the study and interpretation of the meaning of events, and notably their signification to an intended audience. In the course of this research I have evaluated and reflected upon the study and practice of event management across a range of event types and genres. Seeking to initially clarify the role of design in creating event experience led me to questioning the paradigmatic model for event management and resulted in the development of an alternative consideration for event planning and management - Event Experience Design Framework (EEDF). Unlike existing models this places design as the central and pivotal driving force that inhabits all areas of the event management process and upon which all events should then be based. The contribution of this body of work can therefore be summarised as follows: 1. Development of a paradigmatic concept that places design as the central and essential practice that underpins the planned event experience. 2. Theoretical positioning of how designing event experiences impacts on stakeholders 3. Recognition and application of theoretical models and tools relevant to event design and creativity, and further use of conceptual models to analyse experiential outcomes 4. Identification and awareness of the broader socio-cultural impact of planned events This submission provides evidentiary material that I have made a positive and meaningful contribution to raising the profile of events through research, teaching and learning by an acknowledged excellence in events management education and as a recognised (and first) National Teaching Fellow in Events. Furthermore, the submission provides a reflection on this research and development that has enabled me to make such a pivotal contribution to the field. It concludes with an outline of plans for the future.
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Shalimov, Aleksandr, and Calistus Godwin. "Relationships management in hospitality industry. : STF Svenska Touristförening." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-14920.

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Abstract Title: Relationships management in hospitality industry, STF Svenska   Touristförening.   Level: Final assignment for Master Degree in Business Administration   Author: Aleksandr Shalimov , Calistus Godwin   Supervisor: Ernst Hollander   Date: 2013.01   Aim:  The aim of the research is to investigate STF relationships management strategy and networking ability. This research illuminates conceptual understanding of the STF’s network and relationships management strategy.    Method: In order to provide answers to the research question was used case study approach. Qualitative research method was applied, face to face interviews were conducted and in some cases email and telephone interviews was also used. Using cluster sampling, 9 people who have different backgrounds and relations to STF was interviewed. To properly analyze and present this complex relationships phenomenon, narrative approach was used, considered to be the most appropriate to work with, due to the huge amount of qualitative data.   Result & Conclusions: The research showed the existence of complex relationships between STF (Svenska Touristförenengen) and different actors that are involved with STF within its market activities. Companies that are involved in the STF network, at the same time involved in the process of management of relationships, activities and network structure. Development of the network depends on the companies’ abilities to develop mutual relationships (network threads). This requires understanding of the company’s network and abilities to form network. The development of relationships management strategy is the core competence of the STF. In conclusion, looking at all the relationship that STF has built, it could be said that all have being focal to its network building but to a varying degree.  Moreover within applied the study, it was noticed that STF during its 125 years of existence, has facilitated the development of tourism, infrastructure, business, sports, education, and cultural life of the country. It has created and developed social and economic relations, and communication channels. STF plays the role of an initiator, originator, pioneer and cooperator, even as a fellow worker in creating national movements and new trends.   Suggestions for future research: The investigation has been started having in mind Relationships, Outsourcing and Networking theories as anchor theories to be used, but after a while, it turned out that Networking theory and Franchising theory could be used to investigate deeply into the relationships phenomenon with the actors in this case.  But still within the research, it was noticed that some aspects of franchising model was not working properly and sometimes do not meet both STF and Franchisee`s expectations. Therefore suggestion for closer and deeper investigations of relationships pattern between STF and its franchisees is recommended in order to facilitate the development of more viable, functional and effective ways of cooperation. Moreover triangulation is a strategy that increases the validity and reliability of research, so it could be considered for the further research.     Contribution of the thesis: Currently, under the influence of globalization in the social and economic environment, more and more attention is being paid to the study of various relationships and communications theories, for example the development of CRM, Outsourcing and Networking theories. This study involves a closer look on some aspects of the interaction of social and economic environment, particularly the development of social and business networks. The concept of STF could be used to develop other business ideas or even exported to emerging markets, base on a successful strategic implementation of the concept. STF pattern of activities shows that the creation of such organizations as STF and investigative related issues, may contribute to the development of the tourism industry both nationally and internationally. To STF and the Swedish Tourism Board, (tillvexverkert) researches could help in a lot ways by encouraging more research work to improve and better the already existing infrastructures, improve on the services and communications channels.   Key words: STF (Svenska Touristförening), Networking, Relationships, Hospitality Industry, Tourism, Association.
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Luke, David William. "Making hospitality management programmes relevant to industry : a case study." Thesis, University of Bristol, 1999. http://hdl.handle.net/1983/3271eb2d-041f-411f-8b34-6d64dd0ef073.

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There has been a considerable debate in recent years about the 'fit' between hospitality management education and the needs of the hospitality and tourism industries, with allegations of disproportionate 'wastage' of vocationally labour market entrants to other sectors of the economy. This study began by outlining the evolution of hospitality education in the UK. The study then reviewed models of vocational education and discussed their relevance to hospitality management education. A discussion of the effects of political, industrial and educational debate has been included. A case study has provided an historical review of the evolution of the BA Honours Degree in Hospitality Business Management in an important FHE college, which is the largest single provider of hospitality education in the UK. The study goes on to highlight the transition of graduates into the workplace from 1992 to the present time. The first sections of the study were completed using exhaustive secondary research carried out using all of the library resources at my disposal. The case study was achieved using primary research techniques of questionnaire and follow-up interviews with the graduates and with senior programme administrators from the college. Use of the Dillman (1977) method ensured an exceptionally high response rate to the questionnaire, although it is probably true that my power-distance relationship with the respondents also had a positive effect on the response rate. The researcher also believes that the responses received from the graduates truthfully reflected their views on the questions asked. The final section of this dissertation discusses and analyses the results of the primary research and this is the major innovative part of the work. During the course of the research, a number of themes emerged, and the discussion is aligned with these themes, providing a framework for the analysis. The content of the courses, comprising the four-year programme were generally seen as appropriate by the respondents. However, a number of possible changes were identified which might improve the programme. One surprising result was that it emerged that no change would be needed to fit graduates for the industry for the next decade. A second surprise was the low ranking given to information technology and numeracy by the respondents. This must surely be a misconception by the graduates and this finding is in need of further research. The term 'graduateness' was generally little understood by the respondents. However, once they were familiarised by the meaning underpinning the term, they did comprehend that graduate skills were of considerable importance. Indeed their understanding of graduate skills related very closely to those defined NAB (1986). However, the discussion of their evaluation of numeracy has already been outlined. Not surprisingly, there was considerable overlap between discussion of course content and teaching methods. However, it is important to mention that one of the main issues arising was that of the use of information technology and multimedia in course delivery. This research has found that these methods are seen to be of growing importance for communication and dissemination of information between students. industrialists and educationalists in the hospitality industry, being a truly world-wide industry. One major area of discussion which has arisen in my research is the industrial placement experience. An important finding has been that despite whether the students had received a successful industrial placement experience or not, almost all agreed that industrial placement experience was an essential component of the programme. In fact the research identified that industrial placement is so important, that the government should consider funding research to investigate the value added to students on vocational programmes, with a view to extending the benefits to other subject areas before they undertake primary cost reduction by cutting funding for industrial placement in hospitality management programmes. With regard to employment issues, there were three issues that arose. First, the changing character of the hotel industry, which is likely to provide less opportunity for management development for graduates. Nevertheless, the research identified despite this trend that a very large percentage of graduates were still finding employment in hotels at the present time. Second, the limited language skills of UK graduates, which the research considers as an important negative factor for UK graduates in a time of globalisation and EU aggregation. Finally, UK educational institutions depend to some extent upon recruitment of students from overseas (full fee paying). The recessionary developments in the global economy, especially in the Far East, should give cause for some alarm by UK universities and colleges in this respect.
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Eichhorst, John. "Green Bay and Fox Valley area hospitality industry expectations of graduates from the Hospitality and Tourism Management Program from Fox Valley Technical College." Menomonie, WI : University of Wisconsin--Stout, 2005. http://www.uwstout.edu/lib/thesis/2005/2005eichhorstj.pdf.

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Horan, Patrick. "Developing an effectiveness evaluation framework for destination management systems." Thesis, Queen Margaret University, 2010. https://eresearch.qmu.ac.uk/handle/20.500.12289/7324.

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The ever-increasing use of the Web as a channel of distribution within the tourism industry naturally leads to a situation where its effectiveness needs to be examined and justified. While there is a growing realisation of the need to assess the effectiveness of a Destination Management Systems (DMS) based websites, research into this area in the tourism domain has been quite limited and narrow in focus. This situation is further compounded by the fact that currently there is little in the way of appropriate models and techniques in place to manage a DMS based websites effectively and that there is a general lack of consensus when it comes to defining and understanding its standards and concepts. This thesis describes a methodology for the development and evaluation of a comprehensive set of weighted dimensions and criteria for measuring the effectiveness of DMS based websites. Ultimately, from a DMS perspective, website effectiveness depends on how well a website performs with respect to the related business goals. The scope of the research was limited to assessing the impact of DMS effectiveness on the accommodation sector. This research began by employing a Delphi study to generate, validate and prioritise a comprehensive set of dimensions and criteria for measuring the effectiveness of a DMS. The Delphi study successfully identified a total of 12 dimensions and 105 criteria required to assess DMS based websites effectiveness. These components were incorporated into a comprehensive evaluation framework applied specifically to evaluate the effectiveness of a DMS based websites using a diverse range of approaches and perspectives. The evaluation phase of the research took place over an eight month period and concentrated on testing this framework using VisitScotland.com as a test bed. The outcomes from the evaluation phase successfully demonstrated that the framework provides DMS management with a comprehensive method to measure and manage the effectiveness of their Web presence by not only identifying areas of the website and website strategy that needed attention but also by providing advice and suggestions on how to improve these areas.
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Zheng, Qiying. "Crisis management, tourism and the Three Gorges Dam, China." Thesis, University of Central Lancashire, 2015. http://clok.uclan.ac.uk/11808/.

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Within the tourism literature, studies of crisis and disaster management in the tourism industry are relatively numerous. However, not only are most research case studies based on a Western-oriented paradigm, but also relatively few studies pay attention to tourists’ perceptions in relation to tourism crisis management. China has experienced numerous crises related to tourism in recent years and eventually coped with them. However, until the SARS outbreak in 2003 there tended to be a lack of subsequent research of crisis management. Following the completion of the Three Gorges Dam in 2009 and the successful completion of the 175-meter experimental water storage of Three Gorges Reservoir in 2010, the debates surrounding the major negative impacts of the dam on the Three Gorges region have become more intense. The transformation of environment has impacted on tourists’ experiences and perceptions, and even the number of inbound tourists. From a Western perspective, therefore, the Dam has become a ‘self-induced’ crisis for the Three Gorges area in general and for Three Gorges tourism. However, the Chinese government stresses that the Dam provides significant benefits to China’s economic development. The aim of this study is to identify appropriate strategies, within a conceptual framework of crisis management and tourism policy development, for rebuilding Three Gorges tourism in China following the completion of the Dam. Therefore, the research critically reviews the development of the Dam and existing tourism policies as a foundation for the principal research question: what are inbound tourists’ attitudes towards the Dam, and how might these inform strategic responses to the consequences of the Dam on the Three Gorges tourism? Subsequently at Stage One of this study, in addition to the secondary data collection related specifically to tourism in the Three Gorges, scoping research was conducted to elicit primary data regarding both tourism policy and planning for the region and an overview of tourists’ perceptions of the experience of the Three Gorges. Thus, the research at this stage involved two in-depth, semi-structured interviews with the supply-side stakeholders, namely, an expert specializing in Three Gorges tourism research and a high-level official from Chongqing Tourism Bureau, and semi-structured interviews with nine tourists from western countries visiting the Three Gorges. Having elicited the initial data and an overview of tourists’ perceptions of the Three Gorges Dam and the Three Gorges, it became evident that more detailed, rich data were required to inform an analysis of tourists’ perceptions of the Three Gorges and, hence, to underpin recommendations for future policy for Three Gorges tourism Therefore, an additional 17 semi-structured interviews with international tourists were conducted at Stage Two alongside a quantitative survey amongst international tourists who had just completed their trip in the Three Gorges region and were still on a cruise ship. In addition to these, an unstructured-interview with a senior tourist guide, as a supplementary source, was also conducted to further identify the international tourists’ perceptions of the Three Gorges and the Dam. The findings reveal that, from the perspective of Chinese government, the Three Gorges Dam is not considered as a self-induced crisis. Similarly, from the perspective of international tourists, the Dam has no yet caused any perceived tourism crisis. However, international tourists’ perceptions of environmental pollution indicate that water pollution in particular in the Three Gorges region is becoming worse. Such problem, if no controlled effectively, is likely to become a serious water pollution crisis in the future, affecting not only the life of local residents, but also the development of new Three Gorges tourism. Thus, in response to international tourists’ perceptions of the Three Gorges and the Dam, this research makes a number of recommendations for the development of new Three Gorges tourism. Overall, the purpose of this research is to establish a link between strategic responses, Faulkner’s framework of tourism crisis management and tourists’ perceptions of the destination in order to expand present tourism crisis management theory and models. In so doing, it adds an additional dimension to the contemporary crisis management and tourism in China literatures. The research also demonstrates the uniqueness of the case: although the Dam has been thought as a self-induced crisis created by humans, it differs from many crises, as the possible negative consequences brought by the Dam were predicted and predictable.
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Hardwell, Ashley George. "Detraditionalization and differentiation in UK rock climbing." Thesis, University of Central Lancashire, 2007. http://clok.uclan.ac.uk/21868/.

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The central theme of this study is detraditionalization and differentiation of rock climbing in the UK. The type of climbing in the UK known as traditional climbing is taken as the "pregiven or natural order of things" (Heelas, 1996: 2) and how more contemporary rock climbing types interact with traditional climbing is explored. In line with detraditionalization, the study's premise is a loss of the 'traditional approach' to climbing in favour of more contemporary practices. For the purposes of this study rock climbing in the UK is differentiated by five climbing types; traditional climbing, sport climbing, indoor climbing, assortment climbing and bouldering. The study assumes the functioning of these climbing types to be underpinned by five cultural domains: ethics, practices, motivations, subcultural identity and lifestyle identity. Cultural domains are actions, behaviours and feelings associated with different types of rock climbing. The study explores the existence of the proposed cultural domains and hypothesises that different rock climbing types appeal to participants because within these more emphasis is placed on certain cultural domains. The study has four important theoretical pillars. First, detraditionalization and differentiation are justified as important concepts. Both are associated strongly with superficial and deeper meanings within the study. Second, an historical perspective adds context to the study and affirms the differentiated nature of UK rock climbing at a number of levels. Here, the 'great divide' (Donnelly, 2003) between traditional climbing and sport climbing is scrutinised and a history of traditional climbing developed. An exploration of values in rock climbing as well as its wider societal context forms the third theme. Subculture forms the final theoretical pillar where contemporary post-subcultural studies are explored and rock climbing differentiation aligned with a postmodern perspective. The study has two research phases: the quantitative phase is positivist in paradigm and seeks to establish a baseline for the study through establishing cultural domain existence. The qualitative phase observes their manifestation. A Liked style questionnaire was designed in the first study phase based on the initially identified cultural domains with 639 responses received from rock climbers categorising themselves into one of five given climbing types. Factor analysis did not substantiate the proposed five cultural domains. A more complex domain structure was evidenced with all sub-groups clearly showing differences in cultural domain priority. The qualitative phase observed cultural domain manifestations of fifteen climbers, twelve of whom may be described as primary subculture members (Donnelly, 1981). Four qualitative tools were developed: participant observation; recorded discussion; snapshot camera work and visual diaries. The qualitative phase tells the participants' story. Their life worlds are reflected upon using the four tools and a strong narrative exists that is the participants' climbing lives. Both research phases reveal complexity of cultural domain by climbing type and new taxonomies were offered as more accurate representations. Congruence between study phases was recorded developing three important cultural domain issues for future consideration. First, cultural domains of traditional climbing are markedly different because of the difficulty of focusing on the physicality of climbing given the nature of ascent. In contrast, contemporary climbing types (bouldering, sport and indoor climbing) easily identify with physicality and concentrated on climber's technical ability to complete difficult rock climbing sequences in relative safety. Physicality represented an important reward for contemporary climbers, whereas for traditional climbers, being in the outdoors, and the holistic experience associated with this, was held in high regard. The outdoor experience was less important in other types of climbing Second, skills of traditional climbing developed through an 'outdoor apprenticeship' are attached to specific outcomes embedded in the natural environment. It forms an essential element of safe traditional climbing practice, particularly if mountain crags are preferred. For sport climbing, indoor climbing and bouldering many of these skills are no longer necessities. This is linked strongly with a more utilitarian value base underpinning cultural domains in contemporary climbing. Finally, the complexity of the 'great divide' (Donnelly, 2003) involving other rock climbing types as well as sport climbing and traditional climbing is recognised. Assortment climbers are seen as the conduit through which climbers with broad experience may regularly bridge the great divide given the necessary skills and inclination. Assortment climbers are underrepresented in this study and account for a growing number of climbers with a flexible approach to rock climbing. Establishing cultural domains by climbing type in rock climbing remains complex. While there is a clear distinction of cultural domain manifestation in traditional rock climbing compared with contemporary rock climbing types, the common notion of what constitutes a legitimate ascent across all rock climbing types still rests within a traditional climbing interpretation. The study recommends further exploration of the interplay between identifiable rock climbing types in the UK.
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Cock, Don. "Development of REFERQUAL : an instrument for evaluating service quality in GP exercise referral schemes." Thesis, University of Central Lancashire, 2006. http://clok.uclan.ac.uk/21817/.

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Evidence concerning the benefits of physical activity to health is well established. Despite this extensive evidence, the vast majority of the population remains insufficiently physically active to elicit meaningful health gain. Exercise Referral Schemes (ERSs) have been operating in this country since the early 1990s. However, despite continuing expansion in the number of schemes nationwide, `success', in terms of long-term adherence to physical activity by clients has not been achieved. Extensive evidence in the literature suggests service quality may impact on clients' decision to adhere. However, this concept has not previously been applied to ERSs, assuring the originality and contributory potential of this investigation This thesis aims to investigate the factors affecting retention rates in ERSs. Furthermore, this investigation seeks to develop an understanding of the relationship between service quality and adherence in this setting. Five schemes comprising diverse operational management systems are evaluated via a new assessment tool, completed by 1024 respondents. This quantitative data is supported and extended by qualitative data drawn from a range of key stakeholders collected via 10 interviews and five focus groups. Results suggest clients do not generally perceive service quality to be problematic; however, significant differences between adherence groups and schemes offer insights into issues affecting retention. The nature of the relationship between client and exercise professional appears to represent one of the most notable `keys' to retention. Many clients seek a medical solution to health problems and perceive an exercise professional to be the poor relation of a GP. The fundamental importance of the potential for other exercisers to contribute to the support of clients is also highlighted and discussed. Site-specific issues, time to exercise and client stereotypes of the gym environment also feature as possible determinants of adherence. Considerable further research is needed to build upon these results. Possible avenues for such studies are also discussed.
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Books on the topic "Tourism, Leisure and Hospitality Management"

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A, Brymer Robert, ed. Hospitality & tourism. Dubuque, Iowa: Kendall/Hunt Pub. Co., 2002.

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John, Lennon J., Foley Malcolm, and Maxwell Gillian A, eds. Hospitality, tourism and leisure management: Issues in strategy and culture. London: Cassell, 1997.

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Motivational management made easy: For hospitality, tourism and leisure. Cirencester: Management Books 2000, 2008.

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Messenger, Sally J. Financial management for the hospitality, tourism and leisure industries. Basingstoke: Macmillan, 1993.

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Mike, Rimmington, and Williams Claire, eds. Entrepreneurship in the hospitality, tourism and leisure industries. Oxford: Butterworth-Heinemann, 1999.

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Enhancing graduate employability in business and management, hospitality, leisure, sport, tourism. Newbury, Berks: Threshold Press, 2006.

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Richard, Arfield, ed. Enhancing graduate impact in business and management, hospitality, leisure, sport, tourism. Newbury: Threshold Press, 2011.

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Buswell, John, and Nina Becket. Enhancing student-centred learning in business and management, hospitality, leisure, sport, tourism. Newbury [England]: Threshold Press, 2009.

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Improving tourism and hospitality services. Cambridge, MA: CABI Pub., 2004.

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Kemp, Patsy, and Richard Atfield. Enhancing the international learning experience in business and management, hospitality, leisure, sport, tourism. Newbury: Threshold Press, 2008.

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Book chapters on the topic "Tourism, Leisure and Hospitality Management"

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Gardini, Marco A. "The Challenge of Branding and Brand Management: Perspectives from the Hospitality Industry." In Tourism and Leisure, 247–68. Wiesbaden: Springer Fachmedien Wiesbaden, 2014. http://dx.doi.org/10.1007/978-3-658-06660-4_16.

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Abi, Jane Anak, Ahmad Albattat, Wong Sek Herk, and Nurul Azreen Binti Khairulanuar Zaini. "Impact of the Covid-19 Pandemic on the Subjective Well-Being (SWB) of Participation in Leisure, Nature-Based, and Family Activities." In Tourism, Hospitality & Event Management, 243–59. Cham: Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-28053-5_14.

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Messenger, Sally, and Humphrey Shaw. "Griffin Hotel and Leisure Group." In Hospitality Management, 122–29. London: Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-21595-9_23.

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Messenger, Sally, and Humphrey Shaw. "Fit-For-Living Leisure Centre." In Hospitality Management, 150–53. London: Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-21595-9_28.

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Messenger, Sally, and Humphrey Shaw. "Griffin Hotel and Leisure Group." In Hospitality Management, 217–19. London: Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-21595-9_53.

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Messenger, Sally, and Humphrey Shaw. "Fit-for-Living Leisure Centre." In Hospitality Management, 238–39. London: Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-21595-9_58.

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Liu, Jiaming. "Tourism Revitalization of Historic District in Perspective of Tourist Experience." In Global Hospitality and Tourism Management Technologies, 151–64. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-61350-041-5.ch010.

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Presently, similar development mode and analogical tourist experience as two key problems have appeared to tourism development in domestic historic districts. This chapter discusses the new thought of tourism revitalization in historic districts in the perspective of tourist experience. Firstly, based on the deep analysis of tourist experience’s essential elements in historic districts, 6E experience mode is established to summarize the tourist experience, which includes Estheticism and nostalgia, Education and culture, Entertainment and leisure, Exchange and communication and Emotion sublimation. Meanwhile, how to build up and enhance every single experience of 6E model in tourism revitalization of historic district is also explained. Secondly, the application of 6E model is demonstrated elaborately in the case of Conceptual Planning of Tourism Development in San-Fang Qi-Xiang Historic District in Fuzhou City. Considering the hierarchy and comprehensibility of tourist experience and combined with site environment analysis, San-Fang Qi-Xiang historic district is divided into four function divisions: Nanhou old street mall, Warmth and leisure lane, Antai water-front zone and Residential blocks for minority customization. The four divisions are distinguished by degrees of bustling and tranquility as well as the hierarchy of experience. This chapter concludes that it is beneficial to utilize 6E model to segment function division and plan products in tourism revitalization of historic districts, because it helps to revitalize and create a fresh appearance with historical continuation in cultural, social and economic aspects. Therefore, it is perceived as a sustainable thought of development.
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"Concepts of Tourism, Hospitality, and Leisure Services." In Service Quality Management in Hospitality, Tourism, and Leisure, 19–32. Routledge, 2013. http://dx.doi.org/10.4324/9780203047965-6.

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"Unique Characteristics of Tourism, Hospitality, and Leisure Services." In Service Quality Management in Hospitality, Tourism, and Leisure, 33–68. Routledge, 2013. http://dx.doi.org/10.4324/9780203047965-7.

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Jayanti, Jayanti. "Hospitality, Hotels and Housekeeping." In Hotel Housekeeping Management. Goodfellow Publishers, 2023. http://dx.doi.org/10.23912/9781911635543-5498.

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Hospitality is all about providing welcoming and friendly treatment to a guest or a visitor. The word ‘hospitality’ is derived from the Latin word ‘hospes’ meaning to receive. Therefore, hospitality is mostly the relationship between the host and the guest. Humans have been and will always be inquisitive to travel through the world on business and leisure. Once we are away from home, there is a need to feel safe, welcomed, and comfortable. The hospitality industry refers to the varied range of services for people away from home. These include (but are not limited to) accommodation, food, transportation, tourism, entertainment etc. Accommodation is vital aspects in the hospitality sector and hotels are primarily in the service of this need. Over time, hotels have been able to offer many other services, depending upon the need of the guests, location and culture.
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Conference papers on the topic "Tourism, Leisure and Hospitality Management"

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Pavia, Nadia, Tamara Floričić, and Edna Mrnjavac. "FLEXIBLE WORKSPACES AND REMOTE WORK IN HOTEL ACCOMMODATION OFFER – COMPETITIVENESS CONTEXT." In Tourism and hospitality industry. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. http://dx.doi.org/10.20867/thi.26.10.

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Purpose - The dynamic globalisation processes and the processes of tourism and hospitality business development put ever increasing challenges before hoteliers. The COVID-19 pandemic has called for hotel guests’ new routines and expectations. The combination of work and holiday is taking hold, especially since the pandemic changed work methods which have become more f lexible. Remote work has enabled people to travel and conduct their business activities; therefore, a new word explaining this new concept is forged; workspitality (abbreviation of words work + hospitality). The purpose of this paper is to show in what measure hotel companies, given the guests’ new routines and expectations, have adapted their offer to their guests’ new requirements. By consideration of the tourists’ requirements, a new specific trend has been identified, which presumes stays in hotels away from home, with pursuit of business activities. The aim of this paper is to research the hotels’ preparedness to offer workspaces as an element of their offer during tourists’ stays in the hotels, combining work and leisure activities. Methodology – includes qualitative and quantitative analyses of the potential of affirmation of the new accommodation concept in hotels. The paper analyses aspects which affect the positioning of remote workplaces as a part of hotel offer, given the tourists’ new routines and expectations. The research was conducted using a survey questionnaire on a sample of hotel managers of small hotels, medium-sized and large sized hotels. The questionnaire contained Likert scale 1-5 research and open-ended questions which explored in depth the attitudes by combining them coded by statistical methods with qualitative research where the results were obtained via open ended questions. The methodology, supported by creative thinking techniques, included desktop meta research and impacted the formation of conclusions which point to new scientific knowledge. Findings – The research results point towards scientific and practical comprehension of hotel offer organisation and innovativeness. The research results influence the formation of scientific knowledge in the area of hotel offer organisation, as well as on the identification of its key elements. Space organisation and Internet communication technologies – ICT services in hotels, by which remote work with simultaneous use of accommodation services and leisure activities would be enabled for tourists, present a prerequisite for new offers. The findings indicate that this new concept produces higher price levels, affirm new market niches and prolong the tourism season. Contribution – The paper represents a valuable contribution to the comprehension of the organisation and innovation of a competitive hotel offer. The possibility of remote work enables tourists to stay in a hotel on holiday and take advantage of a wide choice of recreational facilities. Remote work has become commonplace for many employees, and it is predicted that it will become more than a passing trend. The goal was to understand changes in the guest hotel accommodation affected by the COVID-19 pandemic and to examine the attitudes and the resulting hotel managers’ answers in the segment of organisation of services for remote work. The research results, as well as the acquired knowledge, could influence the perception of the hotel management about the importance of adaptation of the hotel offer to new expectations of hotel guests, and to its organisation. Namely, it could influence the new strategic decisions related to the investments and innovations in accommodation structure design. The contribution is reflected in raising awareness and bridging the gap between theory and practice of innovative accommodation organisation which impacts competitiveness.
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Marković, Suzana, and Matina Gjurašić. "CREATING PERSONALIZED GUEST EXPERIENCE JOURNEY IN LEISURE HOTEL." In Fourth International Scientific Conference ITEMA Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2020. http://dx.doi.org/10.31410/itema.s.p.2020.31.

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With advancements in technology, the use of Virtual Reality (VR) and Artificial Intelligence (AI) in the hospitality industry has become common. New technologies have changed the guests expectations and their journey. Therefore, the purpose of this paper is to provide a comprehensive conceptualization of the personalized guest experience journey in leisure hotel i.e. the way front-line employees creates personalized and pro-active guest experience that the intelligent use of data and technology support. The paper provides systematic literature review of VR and AI as support tool for front-line employees while creating personalized guest experience during each of the five stages of the guest cycle: pre-arrival, arrival, stay, departure, post-stay. This paper is theoretical, so empirical studies are necessary to validate or reject the proposed concept.
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Rašan, Dora, and Marina Laškarin Ažić. "MEASURING STUDENTS' MEMORABLE CONFERENCE EXPERIENCE AND BEHAVIOURAL INTENTIONS." In Tourism in Southern and Eastern Europe 2021: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure. University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. http://dx.doi.org/10.20867/tosee.06.44.

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Purpose – Hosting conferences has always been of crucial importance for the development of the pre and post-seasons of some destinations in Croatia. Considering that students are becoming the most frequent conference participants, the authors recognized the need to measure their memorable conference experience (MCE). Methodology – To this aim, a questionnaire was created, based on the relevant scientific literature, and distributed online and onsite. Research was conducted among 108 students of the Faculty of Tourism and Hospitality Management in Opatija. Findings – This research examines key factors in creating MCEs for students, who could recall their previous memorable conference experience. Exploratory Factor Analysis was performed first, followed by the hierarchical clustering method and regression analysis to determine significant clusters among participants and their influence on behavioural intention. The results indicate that affectively loyal participants are more likely to show their behavioural intention, in comparison with affectively non-loyal participants. Contribution – The findings suggest essential implications for the tourism experience theory and for future conference organizing committeeswell.
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Chatkaewnapanon, Yuthasak. "TOURIST PERCEPTIONS OF TOURISM AND ITS IMPLICATIONS FOR SUSTAINABLE TOURISM PLANNING." In International Conference on Hospitality & Tourism Management. TIIKM, 2016. http://dx.doi.org/10.17501/icoht.2016.4113.

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Buddalerd, Patlapa. "BACKPACKER TOURISM AND CULTURAL HERITAGE TOURISM: WAT THUNG SRI MUANG (UBONRATCHATHANI, THAILAND)." In International Conference on Hospitality & Tourism Management. TIIKM, 2016. http://dx.doi.org/10.17501/icoht.2016.4110.

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Šuljić Petrc, Alenka, Krešimir Mikinac, and Dolores Miškulin. "FOREIGN LANGUAGE ABILITY IN HOSPITALITY BUISNESS." In Tourism in Southern and Eastern Europe 2021: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure. University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. http://dx.doi.org/10.20867/tosee.06.51.

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Chang, Liang-Chih, and Mei-Yuan Jeng. "Leisure Autonomy Moderates the Relationship between Stress and Sleep Quality among Older Adults." In 2nd Annual International Conference on Tourism and Hospitality Research (THoR 2013). Global Science and Technology Forum Pte Ltd, 2013. http://dx.doi.org/10.5176/2251-3426_thor13.05.

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ANDRIOTIS, KONSTANTINOS. "SYMPOSIUM ON HOSPITALITY & TOURISM KNOWLEDGE MANAGEMENT." In Proceedings of the International Conference on ICMMS 2008. IMPERIAL COLLEGE PRESS, 2010. http://dx.doi.org/10.1142/9781848165106_others02.

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Tangtenglam, Susaraporn. "THE COMPARISON OF THAI TOURISTS BEHAVIORS IN CHOOSING THAI BOARDING POINT SERVICES: CASE STUDY OF THAI- LAO BRIDGE, NONGKHAI AND NAKORN PANOM." In International Conference on Hospitality & Tourism Management. TIIKM, 2016. http://dx.doi.org/10.17501/icoht.2016.4108.

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Kovathanakul, Donruetai. "PHUTAI ETHNIC TEXTILE INTERPRETATION AND THE ADAPTIVE USING OF MEKONG MICE TRAVELERS." In International Conference on Hospitality & Tourism Management. TIIKM, 2016. http://dx.doi.org/10.17501/icoht.2016.4101.

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Reports on the topic "Tourism, Leisure and Hospitality Management"

1

Kraynova, O. S., T. E. Lebedeva, and O. A. Sukhanova. Innovative management technologies in the tourism and hospitality industry: regional aspect. Ljournal, 2016. http://dx.doi.org/10.18411/kray-2016-mong-00034.

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Iakovlev. BASIC CHARACTERISTICS OF ETHNOSOCIAL AND CULTURAL COMPETENCE OF ECONOMISTS IN TOURISM AND HOSPITALITY MANAGEMENT. Federal State Budgetary Educational Establishment of Higher Vocational Education "Povolzhskaya State Academy of Physical Culture, Sports and Tourism" Naberezhnye Chelny, December 2013. http://dx.doi.org/10.14526/36_2013_1.

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