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Journal articles on the topic 'Tourism patronage'

Author: Grafiati

Published: 2 June 2025

Last updated: 31 July 2025

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1

Ezeoke, Nneka Angela, Okwuchukwu Marcus Anyasor, and Chinedum Okey Obikeze. "The Influence of Destination Packaging on Tourism Patronage in Anambra State, Nigeria." European Journal of Arts, Humanities and Social Sciences 2, no. 3 (2025): 30–43. https://doi.org/10.59324/ejahss.2025.2(3).03.

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This study examines the influence of destination packaging—specifically menu (meal) offerings, events, and souvenirs—on tourism patronage in Anambra State, Nigeria. Despite the state’s rich cultural and natural attractions, tourism remains underdeveloped due to inadequate strategic packaging. Using a descriptive survey design, data were collected from 368 tourists across key destinations (Ogbunike Caves, Igbo-Ukwu Museum, Catholic Holy Ghost Adoration Ministry, and Odinani Museum) via a structured questionnaire. Multiple regression analysis revealed that menu offerings (β = 0.289, p < 0.001

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Ezeoke, Nneka Angela, Okwuchukwu Marcus Anyasor, and Chinedum Okey Obikeze. "The Influence of Destination Packaging on Tourism Patronage in Anambra State, Nigeria." European Journal of Arts, Humanities and Social Sciences 2, no. 3 (2025): 30–43. https://doi.org/10.59324/ejahss.2025.2(3).03.

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This study examines the influence of destination packaging—specifically menu (meal) offerings, events, and souvenirs—on tourism patronage in Anambra State, Nigeria. Despite the state’s rich cultural and natural attractions, tourism remains underdeveloped due to inadequate strategic packaging. Using a descriptive survey design, data were collected from 368 tourists across key destinations (Ogbunike Caves, Igbo-Ukwu Museum, Catholic Holy Ghost Adoration Ministry, and Odinani Museum) via a structured questionnaire. Multiple regression analysis revealed that menu offerings (&beta

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Anyadighibe, Joseph Amaechi, Maurice Sunday Ezekiel, Anthony Ogar, and Kalu Kalu Lekwa. "Internet Marketing and Patronage of Tourism Products." International Journal of Hospitality and Tourism Systems 17, no. 3 (2024): 89–99. http://dx.doi.org/10.21863/ijhts/2024.17.3.006.

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This study examined internet marketing and the patronage of tourism products. It was aimed at determining the effects of content marketing, social media marketing, email marketing and search engine marketing on the patronage of tourism products. The study adopted cross-sectional survey research design. A sample of 323 tourists were used for the study. The findings of the study revealed that content marketing, social media marketing, email marketing and search engine marketing had significant positive effects on the patronage of tourism products in Cross River State. The study recommended that:

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Ezeoke, Nneka Angela, Okwuchukwu Marcus Anyasor, and Chinedum Okey Obikeze. "Ease of Transportation and Accommodation as Determinants of Tourism Patronage in Anambra State, Nigeria." European Journal of Management, Economics and Business 2, no. 3 (2025): 83–94. https://doi.org/10.59324/ejmeb.2025.2(3).07.

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Tourism has emerged as a major source of income for businesses and nations globally, acting as a key catalyst for both local and international economic development. It now ranks as the third largest export sector worldwide, following fuels and chemicals, and surpassing food and automotive products. This study examined the impact of transportation and accommodation accessibility on tourism patronage in Anambra State, Nigeria. Specifically, it aimed to determine whether ease of transportation and the availability of quality accommodation serve as significant drivers of tourist visits within the

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Kan, Gongjian, Gérard Cliquet, and Maria Puelles Gallo. "The effect of country image on hypermarket patronage intention." International Journal of Retail & Distribution Management 42, no. 2 (2014): 106–30. http://dx.doi.org/10.1108/ijrdm-09-2012-0080.

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Purpose – The purpose of this paper is to examine the cultural influences that country image has on consumers' hypermarket patronage intention in China and Spain. Design/methodology/approach – Structural equation modelling is utilised to examine the competency of the model in explaining both Spanish and Chinese consumers' intention to patronize major hypermarket brands in their own countries. Findings – This study has tested the applicability of TRA model in both the China case and the Spain case and confirmed the role of national culture in influencing retail patronage behaviour. In Spain, co

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MEDVEDEVA, Natalia Vladimirovna, Elena Evgenevna KABANOVA, Olga Vladimirovna ROGACH, Tatyana Mikhaylovna RYABOVA, and Elena Viktorovna FROLOVA. "Public-Private Partnership as a Means of Activating Russian Tourism Potential." Journal of Environmental Management and Tourism 9, no. 4 (2018): 832. http://dx.doi.org/10.14505//jemt.9.4(28).17.

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The article presents the analysis of problems in modern tourism infrastructure in Russia. The results of the research show the limitations in attracting the tourist flow: underdeveloped tourism infrastructure, unsatisfactory condition of transport infrastructure, low quality of resort services, etc. The most effective mechanisms for modernizing objects of tourist attraction are sponsorship, patronage and public-private partnership. According to the representatives of local authorities, one of the prioritized ways of solving the problems is public-private partnership. Collaboration between loca

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Lord, Kenneth R., Sanjay Putrevu, and Shi Yi Zheng. "Cross-Border Restaurant Patronage." International Journal of Hospitality & Tourism Administration 6, no. 4 (2006): 33–47. http://dx.doi.org/10.1300/j149v06n04_03.

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Echeta, Sydney Onuchukwu. "Tourist Product Distribution Strategies and Performance of Tourist Sites in Nigeria's Geo-Political Zones." ISSRA Journal of Arts, Humanities and Social Studies 01, no. 01 (2021): 5–16. https://doi.org/10.5281/zenodo.5600520.

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This research work is focused on the effect of tourist product distribution strategies on performance of tourist sites in Nigerias Geopolitical Zones. Distribution strategy is about how an organization distribute or makes available their products/services to the end users. While performance is how well a person or organization does a piece of work or activity over a period of time. The problems of the study was identified by a scholar who pointed out that many customers usually choose to buy a product but are not communicated efficiently, this then attracted the researchers interest to investi

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Lee, Hyun-Joo. "Consumer-to-store employee and consumer-to-self-service technology (SST) interactions in a retail setting." International Journal of Retail & Distribution Management 43, no. 8 (2015): 676–92. http://dx.doi.org/10.1108/ijrdm-04-2014-0049.

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Purpose – The purpose of this paper is to understand the underlying mechanism of how consumer-to-store employee and consumer-to-self-service technology (SST) interaction qualities contribute to consumer retail patronage. Design/methodology/approach – A total of 300 surveys for each type of in-store kiosk were used for the data analysis. The proposed model was analysed using structural equation modelling. Findings – This study suggests a direct link from SST usage frequency to perception of SST service quality. Also, retail patronage intentions were positively influenced by both interpersonal s

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Burlison, Josh, and Hiroko Oe. "A discussion framework of store image and patronage: a literature review." International Journal of Retail & Distribution Management 46, no. 7 (2018): 705–24. http://dx.doi.org/10.1108/ijrdm-11-2017-0275.

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Purpose The purpose of this paper is to critically review the literature that explores the relationships between store image and store patronage behaviour, thereby providing the practical analytical framework with measurements that aids marketers to build strategical marketing plans to attract loyal customers to their retail shops. Design/methodology/approach A systematic literature review method was applied to this study which analysed the literature of peer-reviewed articles in English-language journals and specific online databases. In total, 863 peer-reviewed articles which were published

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Vinayagam, Anuraghavi. "Evaluating the Impact of Service Management Dimensions on Tourist Loyalty in Urban Culture Tourism." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 04 (2025): 1–9. https://doi.org/10.55041/ijsrem45799.

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Abstract - This study analyses the facets of service quality affect visitors' loyalty to a particular travel destination. The study looks at how six important factors—including staff response, accessibility, cleanliness, communication, safety management, and perceived cost fairness—affect travellers' intentions to return and suggest the location. A systematic questionnaire was used to gather primary data from 203 respondents. Significant determinants of tourist loyalty were found by employing SPSS's Multiple Linear Regression analysis of the data. The findings showed that the most important el

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Duy, Nguyen Thien, Subhra R. Mondal, Nguyen Thi Thanh Van, Pham Tien Dzung, Doan Xuan Huy Minh, and Subhankar Das. "A Study on the Role of Web 4.0 and 5.0 in the Sustainable Tourism Ecosystem of Ho Chi Minh City, Vietnam." Sustainability 12, no. 17 (2020): 7140. http://dx.doi.org/10.3390/su12177140.

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This research discusses the role of Web 4.0 and 5.0 devices on the commercial sustainability for tourism in Ho Chi Minh City (HCMC), Vietnam. The study adopts a tourist perspective regarding the future implementation of Web 4.0 and 5.0 devices, focusing on the service quality of various tourism-associated services and assessing, in return, the extent to which the overall satisfaction and long-term patronage of tourists is affected. Usually, researchers conduct this test in various popular establishments where devices are intended for experimental use and tourists are supposed to have previous

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Olakunle Shakur, OLAWUYI, and AYOMIDE Diamond Onifade. "ASSESSMENT OF THE IMPACT OF ROAD TRANSPORTATION ON TOURISM PATRONAGE AT FREEDOM PARK, LAGOS STATE, NIGERIA." Anchor University Journal of Science and Technology 4, no. 2 (2024): 146–59. http://dx.doi.org/10.4314/aujst.v4i2.4.

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Background: Transportation is important for the movement goods and human being from one location to another. It reduces journey time significantly. It also facilitates productivity and profitability via making it easy for consumers of goods and services to access goods and services in real time. Transportation makes it possible for tourists to get to and depart from tourism destinations. Road transportation is the most used, amongst other mode of transportation.Objective(s): The study examined the impact of road transportation on tourism patronage at Freedom Park, Lagos Island, Lagos state, Ni

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YUSUF, Oluwatoyin Idowu Susan, and Justina Akhere NZEI. "Innovative Visitor Attraction Products and Services in a Digital World and Tourists' Satisfaction in the Hospitality/Tourism Industry." GPH-International Journal of Business Management 8, no. 01 (2025): 126–39. https://doi.org/10.5281/zenodo.14807832.

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Despite the abundance of technology in this current dispensation, there is still inadequate knowledge of certain visitor attraction products or services in the tourism industry which often results into low patronage owing to tourist dis-satisfaction, and this therefore calls the attention of researchers. This study hereby examines the effect of implementing visitor attraction innovative products and services in a digitalized world to enhance tourist satisfaction in the hospitality and tourism industry. The dimensions of the predictor variable include; AI-Enhanced cultural tours, astute travel

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Olubukola, Mary, Olufemi Adekunle, Shakur Olakunle, and Phebe Morayo. "The nexus between tourist motivation and satisfaction in lekki urban forest and animal shelter initiative (LUFASI) Lagos state, (Nigeria)." Zbornik radova Departmana za geografiju, turizam i hotelijerstvo, no. 53-2 (2024): 110–20. https://doi.org/10.5937/zbdght2402110o.

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Tourism refers to the act of individuals or groups spending time away from home for amusement, relaxation, and pleasure while utilizing commercial services. Meanwhile, the patronage of tourist destinations in Nigeria is influenced by various factors, including motivations and perceptions visitors had when they visit such destinations, which can impact customer patronage. This study was carried out in LUFASI in Lagos state, Nigeria. A total number of 359 respondents were selected using Yamane (1967) formula. A well-structured close-ended questionnaire was used for data collection, and the resul

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Yildiz, Hélène, Sandrine Heitz-Spahn, and Lydie Belaud. "Explaining small-retailer patronage through social capital theory." International Journal of Retail & Distribution Management 45, no. 6 (2017): 641–59. http://dx.doi.org/10.1108/ijrdm-11-2015-0173.

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Purpose The purpose of this paper is to understand why people shop at small retailers in their community. The authors investigate the influence of consumers’ civic commitment, measured at behavioural and perceptual levels, on small-retailer patronage (SRP). Design/methodology/approach Data from 984 respondents represent four French cities that host common town-centre shopping streets and large out-of-town retail parks. A structural equation model applied to the theoretical framework tests the relationships between civic behavioural commitment (CBC), civic perceptual commitment (CPC) and declar

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Thomas, Joby. "Editorial." Atna - Journal of Tourism Studies 11, no. 1 (2016): v—vi. http://dx.doi.org/10.12727/ajts.15.0.

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This issue of Atna, the Journal of Tourism Studies marks the completion of ten successful years of the journal.The journal began its journey in the year 2006 with the objective to create a platform to publish good research based articles in the discipline of tourism,and thus promotelearning and research in tourism.It gives usimmense pleasure tothank allof you, our Members of the EditorialBoard, Referees, Authors and Readers for your strong patronage to the journal.

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Daraninggar, Ogi Dhaneswari, Serli Wijaya, and Hatane Semuel. "The Influence of Visual Merchandising on Store Patronage in the Fast-Fashion Stores in Indonesia: The Role of Shopping Value and Self-Congruity." Gadjah Mada International Journal of Business 22, no. 3 (2020): 232. http://dx.doi.org/10.22146/gamaijb.56349.

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The study examined direct and indirect effects of visual merchandising on store patronage in a fast-fashion retail context. Adopting the Stimulus-Organism-Response (S-O-R) theory, this study aimed to investigate the relationships of visual merchandising, self-congruity, consumers’ perceived shopping value in determining store patronage. While studies about fast-fashion and store patronage behaviour have been extensively conducted in various market regions, research in an emerging middle-income country like Indonesia is still in its scarcity. The study is therefore among a few attempts to bette

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Nair, Suja R. "Analyzing the relationship between store attributes, satisfaction, patronage-intention and lifestyle in food and grocery store choice behavior." International Journal of Retail & Distribution Management 46, no. 1 (2018): 70–89. http://dx.doi.org/10.1108/ijrdm-06-2016-0102.

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Purpose There is tremendous growth potential for food and grocery (F&G) retail in an emerging market like India. Bengaluru is the third most populous city of India. With a total consumption expenditure of Rs 2,020 billion and per capita retail expenditure of Rs 67,289 (in 2015), Bengaluru has emerged as a sought-after retail market with many foreign and national brands opening stores here. The purpose of this paper is to use the sign of causality to determine the relationships between store attributes, satisfaction, patronage intention and lifestyles in F&G retailing in Bengaluru. Desi

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Shenpam, Daniel Godwin, and Bala Hassan Dangle. "The Effect of Insecurity on Tourism Activities in Jos, Plateau State, Nigeria." International Journal of Humanities, Education, and Social Sciences 3, no. 1 (2024): 13–25. https://doi.org/10.58578/ijhess.v3i1.4284.

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The tourism sector in Jos, Plateau State, which was once a key driver of economic growth and local development, has experienced a severe decline due to the persistent insecurity in the state. This study examines the effect of insecurity on tourism activities in Jos, Plateau state. The study used a descriptive, cross-sectional survey research design. A sample size of 400 respondents was selected from the total population of 1,260,200 using the Tare Yamane formula. Questionnaires were distributed to 400 randomly selected respondents across Jos North, Jos South, and Jos East LGA. Interviews were

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Mohd Khasmi, Nur’Alia Natasya, Joesri bin Mohamad Saber, Nur Shafida Sharullain, Azlan Salim, Fadhlina Mahat, and Mohd Zool Fadli Ibrahim. "Langkawi Residents’ Dining Preferences: A Behavioral Study of Local Restaurant Patronage." Jurnal Intelek 20, no. 1 (2025): 136–48. https://doi.org/10.24191/ji.v20i1.3797.

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This study investigates the factors influencing Langkawi residents' intentions to patronise local restaurants amidst the challenges and opportunities posed by the island’s tourism and culinary landscape. With the Theory of Planned Behaviour (TPB) as the guiding framework, this research aims to understand how attitudes, subjective norms, and perceived behavioural control impact residents’ dining preferences. A quantitative approach was employed by utilising a structured questionnaire distributed online to 188 Langkawi residents, focusing on factors such as attitudes toward local dining, social

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Stavrianea, Aikaterini, and Irene Kamenidou. "Complying with digital transformation in online booking through experiential values of generation Z." European Journal of Tourism Research 30 (October 14, 2021): 3003. http://dx.doi.org/10.54055/ejtr.v30i.2590.

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This paper offers insights into experiential values and online accommodation booking in the digital transformation era of the tourism sector in relation to the Greek Generation Z cohort. More specifically, the role of experiential values, attitudes, and involvement as well as their impact on patronage intentions of the Generation Z cohort are investigated. Quantitative research conducted with an online questionnaire yielded a sample of 970 Generation Zers’ responses. Using the Structural Equation Model via the AMOS statistical package, six hypotheses were tested. Results have revealed that the

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Wei Khong, Kok, and Fon Sim Ong. "Shopper perception and loyalty: a stochastic approach to modelling shopping mall behaviour." International Journal of Retail & Distribution Management 42, no. 7 (2014): 626–42. http://dx.doi.org/10.1108/ijrdm-11-2012-0100.

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Purpose – The study of shopping mall patronage behaviour includes concepts such as mall attributes and attractiveness, motivations and patronage choice. The purpose of this paper is to examine the effects of shopper loyalty and perception towards shopping malls. Design/methodology/approach – A survey using a systematic random sampling method was conducted on mall shoppers in major shopping malls in the most developed urban centres of Malaysia. Using a series of multivariate techniques, a stochastic model was developed to measure the impact of perception of malls on patronage loyalty. The model

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NYAMAWERO, NAVEI. "Cultural Tourism Potentials of Daŋi Traditional Pottery Art." INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH & DEVELOPMENT 10, no. 9 (2021): 153–65. https://doi.org/10.24940/ijird/2021/v10/i9/JUL21044.

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<strong>Abstract: </strong> Daŋi is one of the leading traditional pottery production hubs in Sissala East Municipality in the Upper West Region of northern Ghana. Traditional pottery wares of various types, decorative designs, cultural semiotics and relevance are produced in Daŋi. However, the cultural tourism potentials of these handiworks seemingly remain unexamined. The study therefore took a qualitative descriptive path in examining selected traditional pottery wares produced in Daŋi to reveal their cultural tourism potentials. Twenty (20) purposively sampled respondents were contacted wi

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Dzramedo, Bernard Edem, Conrad J. Wuleka Kuuder, and Princess Amoah. "Rural Tourism Promotion and livelihood enhancement: an evaluation of craftworks of Sirigu Women Organisation in Pottery and Arts (SWOPA) Project in the Kasena-Nankana East District of Ghana." Journal of Innovations in Art and Culture for Nature Conservation and Environmental Sustainability 1, no. 2 (2023): 98–122. https://doi.org/10.60129/jinces.v2i1.00223.

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The Sirigu Women in Pottery and Arts (SWOPA) project was set up as a rural tourism promotion facility to enhance the economic wellbeing of women in the community. However, patronage in recent times has begun dwindling making the financial fortunes of the facility on women highly uncertain nowadays. This study sought to examine possible causes of the low patronage of the pottery and arts products and suggest a way forward to reactivating the association’s fortunes for a better livelihood. The study considered a mixed methods approach employing both qualitative and quantitative methods for data

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Amalu, Titus E., O. O. Otop, Ugwu Oko, and P. E. Oko-Isu. "Spatial Distribution and Patronage of Ecotourism Attractions in Enugu State, Nigeria." Sustainable Geoscience and Geotourism 2 (November 2018): 1–15. http://dx.doi.org/10.18052/www.scipress.com/sgg.2.1.

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This study focused on examining the spatial characteristics and the patronage pattern of attractions and eco-tourism products in Enugu State. Primary and secondary sources of data collection were used to elicit information for the study. The primary sources involved the use of questionnaire survey, interview sessions guided by participatory rural appraisal technique, telephone survey, direct field observation and the use of Geographic Information System techniques. The secondary sources involved the use of documented information in textbooks, journals and registry of eco-tourism attraction acr

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Norvell, Tim, Piyush Kumar, and Mayukh Dass. "The Long-Term Impact of Service Failure and Recovery." Cornell Hospitality Quarterly 59, no. 4 (2018): 376–89. http://dx.doi.org/10.1177/1938965518762835.

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This article examines customers’ short-term attitudinal and long-term behavioral responses to service failures and recovery efforts. Our data from a tracking study of casual dining restaurants customers indicate that those who did not experience any failure were more satisfied than those who experienced successful recovery following a failure. The satisfactory recovery group, in turn, was more satisfied than customers who either did not complain or were not successfully recovered following their complaints. Importantly, the pattern of brand patronage over the medium and long run differed subst

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Korgaonkar, Pradeep, Maria Petrescu, and Enrique Becerra. "Shopping orientations and patronage preferences for internet auctions." International Journal of Retail & Distribution Management 42, no. 5 (2014): 352–68. http://dx.doi.org/10.1108/ijrdm-03-2012-0022.

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Purpose – The purpose of this paper is to analyze the effect of consumers’ shopping orientations and income on online auction patronage intentions. Design/methodology/approach – The study collected data using a national sample of 3,000 online auction consumers over the age of 18, who had purchased from internet auction sites eBay, Yahoo, or Bargain Hunter in the previous six months and used structural equation modelling for data analysis. Findings – The results suggest that consumers’ price consciousness shopping orientation, which increases shopping in online stores, decreases patronage inten

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Sadachar, Amrut, and Ann Marie Fiore. "The path to mall patronage intentions is paved with 4E-based experiential value for Indian consumers." International Journal of Retail & Distribution Management 46, no. 5 (2018): 442–65. http://dx.doi.org/10.1108/ijrdm-07-2017-0152.

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Purpose The purpose of this paper is to examine whether experiential offerings from two types of retailers play a significant role in consumer responses toward Indian malls. Specifically, this study examined the relationships between consumer perceptions of experience economy 4E constructs (i.e. educational, entertainment, escapist, and esthetic experiences) and experiential value associated with merchandise retailers and service retailers in Indian shopping malls, and between perceived experiential value and mall patronage intention. Design/methodology/approach A mall intercept survey conduct

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Operinde, Olayinka Helen, and Emma-Egoro Praise. "ASSESSMENT OF TOURISTS’ PERCEPTION AND SATISFACTION IN AGODI PARK AND GARDENS IBADAN AS A NATURE-BASED TOURISM ATTRACTION." International Journal of Research -GRANTHAALAYAH 8, no. 7 (2020): 144–59. http://dx.doi.org/10.29121/granthaalayah.v8.i7.2020.653.

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This study hinges on the assessment of tourists perception and satisfaction in Agodi Park and Gardens Ibadan as a nature-based tourism attraction. The study was conducted to investigate and assess the level of tourist’s satisfaction with the attributes (facilities and services) at the Park. In order to achieve the aim of this study, a well-structured questionnaire was drafted in line with the research objectives. The findings of the study revealed that the most satisfying features at the Park was the natural environment and the swimming pool at 62.8% and 34.9% respectively. However, the most d

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ADENIYI, Enekole Esther, and I. A. Agbola. "THE SPATIAL DISTRIBUTION AND PATRONAGE PATTERN OF TRAVEL AGENCIES ON TOURISM DEVELOPMENT IN ILORIN METROPOLIS, KWARA STATE, NIGERIA." FUDMA Journal of Earth and Environmental Sciences 2, no. 01 (2025): 84–98. https://doi.org/10.33003/jees.2025.0201/07.

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Travel agencies serve as vital intermediaries linking tourists with services and attractions, thereby playing a crucial role in promoting and sustaining tourism development globally. Consequently, this study aims to examine the spatial distribution and patronage patterns of travel agencies, as well as the impact of travel agencies on tourism in Ilorin Metropolis, Kwara State, Nigeria. The study employed a purposive sampling technique, where data were collected from thirteen travel agencies through the administration of forty-nine questionnaires. The geographic coordinates of these agencies wer

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Yoo, Michelle (Myongjee), Miranda Kitterlin-Lynch, and Bomin Kim. "Motivating and Retaining Festival Patronage." Event Management 24, no. 4 (2020): 447–61. http://dx.doi.org/10.3727/152599519x15506259856101.

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Globally, festivals and host communities face increased competition each year from one another and from the myriad of alternate entertainment options. To remain competitive, festival organizers must fully understand what keeps festival attendees coming back year after year. Festivalscape has been an emerging concept of value in this arena, and previous studies have found that festivalscape has an effect on the attendees' emotion and behavior that influences their overall perceived value of the festival. The purpose of this study is to examine the relationship between festivalscape and the atte

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Leong, Jerrold K., Woo Gon Kim, and Sunny Ham. "The Effects of Service Recovery on Repeat Patronage." Journal of Quality Assurance in Hospitality & Tourism 3, no. 1-2 (2002): 69–94. http://dx.doi.org/10.1300/j162v03n01_05.

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Filimonau, Viachaslau, Jorge Matute, Mirosław Mika, Magdalena Kubal-Czerwińska, Kinga Krzesiwo, and Aneta Pawłowska-Legwand. "Predictors of patronage intentions towards ‘green’ hotels in an emerging tourism market." International Journal of Hospitality Management 103 (May 2022): 103221. http://dx.doi.org/10.1016/j.ijhm.2022.103221.

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Daniel Jehovah, Benaya Dustin, Alvin Alexis, Budi Setiawan, and Johann W.H. Prawiro. "Strategi Pengembangan dalam Meningkatkan Kualitas Produk Food And Beverage di Restoran Pegatoria Pegasus Stable Bogor." TOBA: Journal of Tourism, Hospitality and Destination 3, no. 2 (2024): 39–46. http://dx.doi.org/10.55123/toba.v3i2.3954.

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This research investigates development strategies aimed at enhancing the quality of food and beverage offerings at Pegatoria, a restaurant situated in Pegasus Stable, Bogor Regency. Employing a descriptive qualitative approach, data were gathered through interviews and on-site observations with Pegatoria's management. The study reveals that the COVID-19 pandemic has significantly impacted visitor numbers and public awareness of the restaurant in this tourist destination. Several issues were identified, including a decline in product quality due to reduced patronage and visibility, alongside ch

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Carvache-Franco, Mauricio, Jose Loaiza-Torres, Orly Carvache-Franco, José Eduardo Fernández-Cruz, and Wilmer Carvache-Franco. "The patronage of religious tourism seen from its motivations that predict satisfaction and loyalty: The Virgin of Chaguaya in Bolivia." PLOS ONE 19, no. 8 (2024): e0307664. http://dx.doi.org/10.1371/journal.pone.0307664.

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This study focused on pilgrimages as part of religious tourism and aimed to achieve the following objectives: identify the main motivational factors of religious tourism focused on pilgrimages; analyze the motivational dimensions that predict satisfaction in religious tourism focused on pilgrimages; analyze the motivational dimensions that predict loyalty in religious tourism focused on pilgrimages. The study was conducted during the pilgrimage to the Virgin of Chaguaya in Bolivia. The sample consisted of 384 tourists who were surveyed on-site. The statistical techniques used included factor a

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Ogunsusi, Kayode, and Olusola Bola Adeleke. "The Menace of Insecurity by Herdsmen Attack and its Implication on Tourism in Southwest Nigeria." April 2021, Volume 10(2) (April 30, 2021): 530–46. http://dx.doi.org/10.46222/ajhtl.19770720.116.

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The objective of this research is to assess the effects of herdsmen menace on tourism. Secondary data about insecurity caused by herdsmen attack were collected from news media using Google search and were subjected to descriptive statistics. The classical theory of structural functionalism and Marxian theory of historical materialism were used to explain and predict the implications of herdsmen attack on tourism. Findings of the study identified farmland destruction, attack on villages, murder of victims, kidnap and clash with farmers, injuries, rape, stealing of farm produce, robbery, and ter

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Egere, Augustine N., and Chioma A. Egere. "Impact of Information Technology Security System on Patronage of Private Beaches in Eti-Osa Local Government of Lagos State." European Journal of Theoretical and Applied Sciences 1, no. 4 (2023): 973–82. http://dx.doi.org/10.59324/ejtas.2023.1(4).92.

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Tourism is a significant contributor to the economic growth and cultural enrichment of Lagos State, particularly in the Eti-Osa Local Government area. Private beaches play a crucial role in coastal tourism development, attracting millions of visitors each year for business, leisure, and recreational purposes. However, the area faces several challenges such as over-congestion during peak periods, insufficient infrastructural facilities, pollution, and occasional flooding, which can affect the safety and security of tourists. To address these issues and ensure a safe and secure environment for v

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Augustine, N. Egere, and A. Egere Chioma. "Impact of Information Technology Security System on Patronage of Private Beaches in Eti-Osa Local Government of Lagos State." European Jornal of Theoretical and Sciences 1, no. 4 (2023): 973–82. https://doi.org/10.59324/ejtas.2023.1(4).92.

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Tourism is a significant contributor to the economic growth and cultural enrichment of Lagos State, particularly in the Eti-Osa Local Government area. Private beaches play a crucial role in coastal tourism development, attracting millions of visitors each year for business, leisure, and recreational purposes. However, the area faces several challenges such as over-congestion during peak periods, insufficient infrastructural facilities, pollution, and occasional flooding, which can affect the safety and security of tourists. To address these issues and ensure a safe and secure environment for v

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ADEROUNMU, Rasheed Adesoye. "Impact of Iyake Suspended Lake Tourist Centre on Socio-Economic Activities of Ado-Awaye Residents in Iseyin Local Government Area, Oyo State, Nigeria." International Journal of Advanced Academic Research 10, no. 9 (2024): 95–106. https://doi.org/10.5281/zenodo.14627960.

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<em>The study examines the impact of tourism at Iyake Suspended Lake on the residents’ socio- economic activities in the study area. Data for this study were acquired from both primary and secondary sources. Primary sources of data include questionnaire, group discussion and oral interview. Secondary data were sourced from the related existing journals, pamphlets as well as some pieces of relevant information from the internet. Data were analysed using frequency tables and percentages. This study also employed descriptive statistic tools such as histogram, pie chart and bar chat for the

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McCartney, Glenn. "Securing Chinese mass market visitation to Cotai’s integrated resorts (IRs): Determinants of gaming and non-gaming attributes that influence IR selection." Tourism and Hospitality Research 20, no. 3 (2019): 317–30. http://dx.doi.org/10.1177/1467358419873063.

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For the past two decades, Macao’s casino industry has become increasingly competitive, with patronage and the city’s extraordinary casino revenue secured by Mainland Chinese visitation. Over 60% of Macao’s gaming revenues are now generated from The Cotai Strip’s integrated resorts (IRs) where the presentation of products and services to best create and grow IR Chinese patronage is increasingly critical. The findings of this servicescape study conducted at Cotai’s IRs on Chinese mass market visitors revealed that IR layout and ambience conditions, as well as food and beverage elements, could be

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Journal, Ucc-journal, Richard Obour, Samua Domokana, Paul Ankomah, and Trent Larson. "Accessibility to elephants as tourism flagship species." African Journal of Hospitality and Tourism Management 1, no. 1 (2019): 18–32. http://dx.doi.org/10.47963/ajthm.v1i1.135.

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   Mole National Park (MNP), Ghana’s largest protected area and most notable wildlife destination, permits tourists to view elephants and other wildlife species in their natural habitat. The elephant, a charismatic mega-herbivore and one of the ‘Big Five’ plays a flagship role in attracting tourists world- wide to protected areas. The paucity of information on habitat conditions, elephant numbers, trends and distribution has brought some uncertainty regarding elephants in tourism activities of the park. This study used both spatial data and structured questionnaire to examine

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Norvell, Tim, Piyush Kumar, and Sunil Contractor. "Assessing the Customer-Based Impact of Up-Selling Versus Down-Selling." Cornell Hospitality Quarterly 59, no. 3 (2018): 215–27. http://dx.doi.org/10.1177/1938965518762836.

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This article evaluates customers’ postpurchase attitudinal and behavioral responses to two suggestive selling strategies employed in retail establishments: up-selling and down-selling. Our findings are based on a field study conducted among 2,381 customers from a large, national casual dining chain. We then followed up with 352 customers 1 month later to determine the impact of the suggestive selling strategy on future visitation. We find that while up-selling did improve short-term revenues, it had an adverse effect on customers’ attitudinal responses which resulted in a reduction in future b

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Prayer Moyo and Sibongile Manzini. "Extent of Application of Fourth Industrial Revolution Technologies to Enhance Tourism Sustainability: A Case of Selected Tourism Operators in Victoria Falls." International Journal of Entrepreneurial Research 4, no. 2 (2021): 20–27. http://dx.doi.org/10.31580/ijer.v4i2.2044.

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This study sought to analyse the extent of the application of Fourth Industrial Revolution techniques (4 IR) in the tourism sector of Zimbabwe using the Victoria Falls as a case study. The objective of the study was to analyse the effectiveness of 4IR technologies on the competitiveness amongst tourist operators and to determine strategies that could be adapted to improve the use of 4IR technological trends. A sample of 96 tourist respondents were used in the study, as well as 30 tour operators. The study also used probability sampling through systematic random sampling for tourists and non-pr

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Nadube, Paul M., and Joy E. Akahome. "Challenges facing customer patronage of tourism destinations in South-South Region of Nigeria." African Research Review 11, no. 1 (2017): 100. http://dx.doi.org/10.4314/afrrev.v11i1.8.

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Alyahia, Mansour, Alaa M. S. Azazz, Sameh Fayyad, Ibrahim A. Elshaer, and Abuelkassem A. A. Mohammad. "Greenwashing Behavior in Hotels Industry: The Role of Green Transparency and Green Authenticity." Sustainability 16, no. 3 (2024): 1050. http://dx.doi.org/10.3390/su16031050.

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Greenwashing has become a pervasive phenomenon in the tourism and hospitality sector, posing significant challenges and potential reputational damage to green hotels. Despite its prevalence, research on mitigating greenwashing’s influence on guest trust and behavior remains limited. This study addresses this gap by investigating the moderating roles of green authenticity (GA) and green transparency (GTR) in the relationship between greenwashing and guest green trust (GT), ultimately influencing patronage intentions (PI) towards green hotels. Employing a quantitative approach, the study utilize

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Harris, Patricia, Francesca Dall’Olmo Riley, Debra Riley, and Chris Hand. "Online and store patronage: a typology of grocery shoppers." International Journal of Retail & Distribution Management 45, no. 4 (2017): 419–45. http://dx.doi.org/10.1108/ijrdm-06-2016-0103.

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Purpose Grounded on approach/avoidance behaviour theory, the purpose of this paper is to develop a typology of grocery shoppers based on the concomitant perceived advantages and disadvantages of shopping online and in store for a single cohort of consumers who buy groceries in both channels. Design/methodology/approach A survey design was employed using a sample of 871 UK shoppers who had purchased groceries online and offline. The survey instrument contained items that measured the perceived advantages and disadvantages of grocery shopping online, and items relating to the perceived advantage

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Uslu, Abdullah, Nuria Recuero-Virto, Ramazan Eren, and Maria Francisca Blasco-López. "The role of authenticity, involvement and experience quality in heritage destinations." Tourism & Management Studies 20, no. 3 (2024): 79–91. http://dx.doi.org/10.18089/tms.20240306.

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This research explores the impact of authenticity and involvement on destination image, aiming to comprehend visitor satisfaction, experience quality, re-patronage intentions, willingness to pay more, and word-of-mouth. Structural equation modelling was employed for analysis using data from 394 visitors to Side, Turkey. According to research findings, authenticity and involvement positively influence destination image. The findings demonstrate that developing re-patronage intentions, word-of-mouth recommendations, and willingness to pay more can be facilitated through experience quality and sa

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Apreh Siaw, Gladys, Nicholas Apreh Siaw, and Lucy Eyram Agbenyeke. "Covid-19 Pandemic and Beachside Businesses: A Curse or a Blessing in Disguise?" International Journal of Scientific Research and Management (IJSRM) 13, no. 05 (2025): 9015–21. https://doi.org/10.18535/ijsrm/v13i05.em10.

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The Covid-19 pandemic has had a profound impact on businesses worldwide, with the tourism and hospitality sector being particularly affected. This study investigates how managers of beachside businesses in Cape Coast, Ghana, perceive the pandemic's impact on patronage and health and safety practices. Using a qualitative approach, semi-structured interviews were conducted with 12 managers, and thematic analysis was employed to analyze the data. The findings reveal three primary themes: a significant decline in patronage due to restrictions and fear of infection, the adoption of enhanced health

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Barber, Nelson, Raymond J. Goodman, and Ben K. Goh. "Restaurant consumers repeat patronage: A service quality concern." International Journal of Hospitality Management 30, no. 2 (2011): 329–36. http://dx.doi.org/10.1016/j.ijhm.2010.08.008.

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