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Journal articles on the topic 'Tourism – Technological innovations – Rwanda'

Author: Grafiati

Published: 4 June 2021

Last updated: 2 February 2022

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1

Szymańska, Elżbieta, and Eugenia Panfiluk. "DETERMINANTS OF TECHNOLOGICAL INNOVATIONS IN HEALTH TOURISM ENTERPRISES." Business: Theory and Practice 21, no. 1 (2020): 348–59. http://dx.doi.org/10.3846/btp.2020.11104.

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The research problem is the implementation of technological innovations in health tourism services. The main purpose of the paper is diagnosing determinants of technological innovativeness of enterprises that provide health tourism services. Two detailed objectives were laid down – specifically, an indication of these determinants in respect of the range and type of a technological innovation. The methods applied in the research are: Delphi method, comparative analysis, the range method and the standardised interview method. In order to indicate determinants the following research techniques w

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TOVMASYAN, Gayane. "ORGANIZATION OF «SMART» TOURISM USING TECHNOLOGICAL SOLUTIONS AND INNOVATIONS." Amberd Bulletin, no. 3 (2021): 50–56. http://dx.doi.org/10.52174/2579-2989_2021_3_50.

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Sharma, Deependra. "Enhancing customer experience using technological innovations." Worldwide Hospitality and Tourism Themes 8, no. 4 (2016): 469–80. http://dx.doi.org/10.1108/whatt-04-2016-0018.

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Purpose The study aims to provide a comparative analysis of diverse challenges faced by different categories of hotels during the adoption of technological innovation. It also examines the role of technological innovations in enhancing the customer experience from a practitioner’s perspective. Design/methodology/approach Qualitative research is used to better understand the prevailing trends and execution challenges, using the interview method of collecting data. The sample includes owners and senior managers responsible for managing the property. Findings Indian hotels have lagged behind in t

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Buhalis, Dimitrios, Tracy Harwood, Vanja Bogicevic, Giampaolo Viglia, Srikanth Beldona, and Charles Hofacker. "Technological disruptions in services: lessons from tourism and hospitality." Journal of Service Management 30, no. 4 (2019): 484–506. http://dx.doi.org/10.1108/josm-12-2018-0398.

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Purpose Technological disruptions such as the Internet of Things and autonomous devices, enhanced analytical capabilities (artificial intelligence) and rich media (virtual and augmented reality) are creating smart environments that are transforming industry structures, processes and practices. The purpose of this paper is to explore critical technological advancements using a value co-creation lens to provide insights into service innovations that impact ecosystems. The paper provides examples from tourism and hospitality industries as an information dependent service management context. Desig

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Barna, Marta, and Bohdan Semak. "MAIN TRENDS OF MARKETING INNOVATIONS DEVELOPMENT OF INTERNATIONAL TOUR OPERATING." Baltic Journal of Economic Studies 6, no. 5 (2020): 33–41. http://dx.doi.org/10.30525/2256-0742/2020-6-5-33-41.

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The article examines the role of the tourism industry in the world economy, reveals the specifics of the innovation process in tourism. The classification of innovations in tourism according to the object of their application is given. The main directions of using innovative marketing technologies in the field of tourism services are considered: release of new types of tourism product, change in the organization of production and consumption, identification and use of new markets, as well as the use of new equipment and technology. Factors that accelerate the introduction of marketing innovati

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Navruz-Zoda, Baxtiyor. "INNOVATIVE MODEL OF SUSTAINABLE TOURISM DEVELOPMENT." INNOVATIONS IN ECONOMY 6, no. 3 (2020): 5–16. http://dx.doi.org/10.26739/2181-9491-2020-6-1.

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In a pandemic coronavirus and the global crisis, with the result that be a violation of the technological chain of production processes and services, as a priority task of economic policy is the restoration and sustainable development of tourism based on the search for innovative solutions. Based on the integration of two theories -innovation and sustainable development, the article substantiates the "Innovative model of sustainable development" as an anti-crisis tool for the development of tourism. At the same time, special attention is paid to the characteristics of environmental, social and

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Kudinova, I. "Innovative tourism product as a factor in the development of the tourism industry." Bioeconomics and Agrarian Business 11, no. 2 (2020): 33–40. http://dx.doi.org/10.31548/bioeconomy2020.02.033.

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The research of the conformation and development of innovative tourist products is a current problem today. The article summarized and systematized the innovative features of the tourist product in order to build the tourist industry and increase the competitiveness of the tourist industry. It stated that innovation is a necessary process in creating a new attractive tourist product, also in creating сonducive conditions for intensifying the activity of investors in the tourist sphere of the country. The following types of innovations in the tourist industry are listed, namely: product, techno

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Shevchenko, Elena, and Lyudmila Kazmina. "Digitization and technological innovations in tourism of the Rostov region (the case of mobile applications for smartphones)." E3S Web of Conferences 273 (2021): 09019. http://dx.doi.org/10.1051/e3sconf/202127309019.

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The article is concerned with basic concepts and areas of tourism digitization in the Rostov region. Examples of online-services, their functions and growth drivers are provided. Development trends of digital techniques in tourism of the region are detected. One of mobile applications is analyzed, inventions are provided for its improvement intended to develop tourism and to expand variety of leisure activities for local residents.

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Khan, Mahmood A. "Technological Disruptions in Restaurant Services: Impact of Innovations and Delivery Services." Journal of Hospitality & Tourism Research 44, no. 5 (2020): 715–32. http://dx.doi.org/10.1177/1096348020908636.

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This qualitative exploratory study assesses the technological disruptions in restaurant services caused by innovations in food delivery. A systematic review of the restaurant classification for the past two decades showed that the use of the term “restaurant delivery service” increased significantly since 2014 and is now used as often as “fast food service.” An improved typology of services as affected by technology is presented. A hypothetical model was developed to show the hierarchical progression of restaurant services as affected by technological innovations. Technological disruptions wer

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Križaj, Dejan, Miha Bratec, Peter Kopić, and Tadej Rogelja. "A Technology-Based Innovation Adoption and Implementation Analysis of European Smart Tourism Projects: Towards a Smart Actionable Classification Model (SACM)." Sustainability 13, no. 18 (2021): 10279. http://dx.doi.org/10.3390/su131810279.

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Similar to the concept of “Smart Cities”, “Smart Tourism” has undoubtedly become a promising field of research, and “the” buzzword in the last five years. But how much of this is “smart washing”, and how much progress has really been made? We focus on the adoption and implementation of technological innovations to analyze the publicly available descriptions of Smart Tourism projects implemented in Europe according to the stringent technological criteria of contemporary Smart Tourism definitions. The results show that the vast majority of projects branded as “smart” predominantly pursue environ

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Soga, S., V. Mikhailenko, and V. Dobrovolsky. "Technological approach to the formation of innovative tourism complex in higher education institutions." (Scientific Journal of National Pedagogical Dragomanov University Series 15 Scientific and pedagogical problems of physical culture (physical culture and sports), no. 2(130) (February 22, 2021): 108–11. http://dx.doi.org/10.31392/npu-nc.series15.2021.2(130).25.

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The article reveals the technological approach to the formation of an innovative tourism complex in higher education institutions. It is determined that tourism is considered a global socio-economic phenomenon of the modern world. The relevance of the study of innovative processes of tourism is dictated by practical and scientific considerations. Practical recommendations for the introduction of innovative approaches to tourism during physical education are offered. It is established that the decrease in physical activity is one of the main reasons for the deterioration of students' health. It

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Semionovaitė, Evelina, Edita Baranskaitė, and Daiva Labanauskaitė. "Innovations driven sharing economy in the context of tourism business." University Economic Bulletin, no. 45 (May 27, 2020): 48–52. http://dx.doi.org/10.31470/2306-546x-2020-45-48-52.

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Relevance of research topic. Innovations penetration is increasing very fast because of technologies development, society attitude and economic benefit. It transforms traditional businesses to new models and forms. One of the recent trends is sharing economy. It grows very fast and is being introduced in more sectors. One of the biggest growths is in tourism sector. There are some challenges both for the society and science. Research problem: the discussions about the sharing economy, its benefits and threats, implications for the traditional economy are increasing in the literature [7; 17; 18

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Lohmann, Gui, and Bruno Alencar Pereira. "Air transport innovations: a perspective article." Tourism Review 75, no. 1 (2019): 95–101. http://dx.doi.org/10.1108/tr-07-2019-0294.

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Purpose This paper aims to review some of the main aviation innovations that have taken place in the past 75 years and also provide some insights into the future of the sector until the end of the twenty-first century. Design/methodology/approach The paper uses a historical approach by identifying the main regulatory, technological and economic innovations that have allowed aviation to become such a global phenomenon, supporting the tourism industry worldwide. A similar approach is used to identify future innovations to support safe, sustainable and customer-focused advancements in the next 75

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Harerimana, Alexis, and Ntombifikile Gloria Mtshali. "Conceptualisation of e-learning in nursing education in the context of Rwanda." Journal of Nursing Education and Practice 10, no. 6 (2020): 26. http://dx.doi.org/10.5430/jnep.v10n6p26.

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Technological innovations such as e-learning are rapidly transforming the ways that institutions of higher education teach and students learn. In nursing education, e-learning offers opportunities to reach a great number of students, irrespective of time and space. In the context of Rwanda, the implementation of e-learning in nursing education was motivated by the country’s need to upgrade the level of working nurses and midwives at a large scale and in a short period. This study aims at exploring the conceptualization of e-learning in nursing education, in the context of Rwanda. Grounded theo

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Trzmielak, Dariusz Michał, Devi Shonia, and Magdalena Skoneczna. "Marketing, Start-Ups and Innovation: A Framework for Understanding the Possibilities for Harnessing Technological Innovations in Tourism (Based on the Example of the Georgian Tourism Sector and Russian Start-Ups)." Marketing of Scientific and Research Organizations 40, no. 2 (2021): 93–113. http://dx.doi.org/10.2478/minib-2021-0011.

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Abstract The travel and tourism industry is one of the largest and fastest-growing sectors in the world. In the case of countries like Georgia, where tourism is a priority sector of the economy, innovation is crucial for a tourism-based development strategy — and this has become particularly important in the post-pandemic realities. This paper proposes a certain framework for understanding the possibilities for harnessing technological innovations in the travel industry (particularly apps and websites). It then considers the specific example of the country of Georgia, outlining the state’s mea

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Jesevičiūtė-Ufartienė, Laima. "APPLICATION OF INNOVATIONS IN THE SECTOR OF ACCOMMODATION SERVICE." Laisvalaikio tyrimai 1, no. 5 (2015): 1–8. http://dx.doi.org/10.33607/elt.v1i5.217.

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Research background. During these days the innovations are a more and more used definition in the business, especially in the market research, human resource management, new products and service development, etc. Frequently innovations are related with the application of new technology and new ideas as well as creation of new methods. Even more, innovations are related with the development of existing processes and products (Bigliardi, Dormio, 2009). Innovations are important in the sector of tourism industry, which is expanding every time combining more and more different areas of business. A

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Shpyrnya, O. V., E. Y. Globa, V. A. Dragina, and V. I. Miroshnichenko. "Modern marketing technologies as a factor of increasing competitiveness of tourism enterprises." Scientific bulletin of the Southern Institute of Management, no. 2 (June 25, 2020): 104–8. http://dx.doi.org/10.31775/2305-3100-2020-2-104-108.

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Promotion of a tourism product and individual tourism services today is impossible without the use of modern marketing technologies. Their application is currently the key to the competitiveness of the tourism industry enterprises in the tourism services market. The article notes the penetration of various technological innovations in the activities of tourist enterprises, the development of information and communication technologies and the digitalization of marketing communications with the internal and external environment. The specifics of the formation of unique competitive advantages of

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Golja, Tea, and Morena Paulišić. "Managing-technology enhanced tourist experience." Management 26, no. 1 (2021): 63–95. http://dx.doi.org/10.30924/mjcmi.26.1.5.

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Many of the recent research studies in tourist behavior pointed to the fact that contemporary tourists, particularly millennials, are very prone to innovative experiences and enjoy co-creating the tourist experience. Technological advancements drive changes in the way tourists experience their vacation and have transferred power to the tourists in terms of decision-making. Scattered hotels bring back life into empty and abandoned homes in the old parts of the city. They boost the trickle-down effect on the local economy, contribute to the revival of villages and old parts of the town, preserva

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Celuch, Krzysztof. "Event technology for potential sustainable practices: a bibliometric review and research agenda." International Journal of Event and Festival Management 12, no. 3 (2021): 314–30. http://dx.doi.org/10.1108/ijefm-08-2020-0051.

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PurposeThis research provides a bibliometric review of the state-of-the-art information and communication technologies (ICTs) in the context of events, and maps out an agenda for future directions on how innovations in the technological realm can help fostering sustainability in the events industry.Design/methodology/approachTo explore the progress of ICTs and future applications in events, this study conducts a two-fold method of a bibliometric analysis and a modularity clustering technique based on 293 papers published in the last 30 years.FindingsThe findings offer a snapshot of the past pr

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Shehawy, Yasser. "Effects of Using Technological Innovations on Developing Tourism Education and Learning Methods: Paradigm Shift from Learning Outcomes Perspective." International Journal of Heritage, Tourism and Hospitality 11, no. 3 (Special Issue) (2017): 1–26. http://dx.doi.org/10.21608/ijhth.2017.30218.

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Blasco López, Maria Francisca, Nuria Recuero Virto, Joaquin Aldas Manzano, and Jesús Garcia-Madariaga. "Tourism sustainability in archaeological sites." Journal of Cultural Heritage Management and Sustainable Development 8, no. 3 (2018): 276–92. http://dx.doi.org/10.1108/jchmsd-09-2016-0051.

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Purpose The purpose of this paper is to determine a model for developing sustainable tourism in archaeological sites. A qualitative and quantitative approach has been assumed in order to test a model of market orientation, where 11 experts were interviewed and 122 employees of archaeological sites answered the e-questionnaire. Design/methodology/approach Partial least squares path modelling regression was employed to examine the measurement and structural model. Findings The findings have revealed that market orientation and innovativeness positively and significantly influence tourism sustain

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Luong, Thanh-Thao, and Eunyoung Kim. "Teachers’ Training Course Using Synchronous Conferencing Tools for Hospitality and Tourism Education in Vietnam: A Constructivist Approach." International Journal of Information and Education Technology 11, no. 5 (2021): 229–34. http://dx.doi.org/10.18178/ijiet.2021.11.5.1516.

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Despite its significant damage to the hospitality and tourism industry, the pandemic of COVID-19 indeed has reinforced the needs for not only the hospitality and tourism education, but also the whole educational system of Vietnam, to make use of technological innovations in education, among which synchronous conferencing tools are currently utilized for changing their mode from physical classroom to online learning. This study adopts the constructivist approaches to propose a training course designed to enhance the skills needed for teaching with synchronous conferencing technology for teacher

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Garbin Praničević, Daniela, and Ante Mandić. "ICTs in the hospitality industry." Tourism 68, no. 2 (2020): 221–34. http://dx.doi.org/10.37741/t.68.2.9.

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This study delivers the importance-performance analysis of the information and communication technology (ICT) driven solutions among small and family-owned hotels (SFH) in Croatia. The analysis reflects the opinions of owners of 21 SFH, all of which are members of the National Association of Family and Small Hotels (OMH). The findings demonstrated the existence of a significant gap between the perception of the importance of specific innovations and actual hotel performances. In most cases, hotel performances are rated significantly lower than the perceived importance of particular innovation,

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Marchenko, Oksana, Marina Salnikova, and Katerina Shevelova. "The innovative forms in the regional management of the tourism activities." University Economic Bulletin, no. 43 (November 20, 2019): 27–34. http://dx.doi.org/10.31470/2306-546x-2019-43-27-34.

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Actuality of the theme of the research. At the present stage of the development of the economic relations, the globalization processes are covered all spheres of the world economy, including the tourist industry. The activation of the development of the domestic tourist industry and the overcoming of the negative tendencies will become possible through the introduction of the innovations into the industry. According to the world experience, the widespread use of the innovations can lead to the creation of the competitive tourist products and the services in the national and the international m

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Ahmad, Rozila, and Noel Scott. "Technology innovations towards reducing hospitality human resource costs in Langkawi, Malaysia." Tourism Review 74, no. 3 (2019): 547–62. http://dx.doi.org/10.1108/tr-03-2018-0038.

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Purpose Hotel labour costs in Malaysia are increasing. This paper aims to explore Langkawi hotel managers’ perceptions about reducing labour costs using various information and communication technology (ICT) innovations. Design/methodology/approach Semi-structured interviews were conducted with managers from 19 budget and boutique resorts on Langkawi Island, Malaysia. Qualitative data were recorded, transcribed and content analysed using latent coding. Findings All hotel managers reported using some form of ICT. The purpose for ICT adoption found was to increase productivity and efficiency. A

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Jjuuko, Margaret, and Joseph Njuguna. "Confronting the challenges of Journalism Education in Rwanda in the context of educational reforms." Scholarship of Teaching and Learning in the South 3, no. 2 (2019): 49. http://dx.doi.org/10.36615/sotls.v3i2.92.

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Policy reforms aimed at improving access to and equity in tertiary education have meant that university classes are not only larger, but more diverse in terms of students’ competencies and experiences. Despite the increase in the size and diversity of student populations in universities, the financial, technological and human resources have not expanded at a similar rate, leaving academic programs struggling to improve the quality of educational experience, whilst teaching more students with less resources. This is particularly difficult in practice-based disciplines such as medicine, nursing

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Mikhaylov, А. S., D. N. Samusenko, А. А. Mikhaylova, and I. S. Sorokin. "The role of coastal agglomerations and cities in the innovation space of the European part of Russia." Известия Русского географического общества 151, no. 3 (2019): 1–17. http://dx.doi.org/10.31857/s0869-607115131-17.

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The article presents a typology of seaside agglomerations and cities of the European part of Russia as generators of innovative processes. A number of typical features for 10 coastal agglomerations were considered and substantiated as the transformational elements of the innovation space, including — quantitative, qualitative, strategic management innovations, operational innovations and emulation policies. At present, urban agglomerations and cities in the European part of Russia are strategically important poles of national economic development, primarily due to the tourism, world economic,

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Pantano, Eleonora. "Benefits and risks associated with time choice of innovating in retail settings." International Journal of Retail & Distribution Management 44, no. 1 (2016): 58–70. http://dx.doi.org/10.1108/ijrdm-03-2015-0047.

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Purpose – The innovation success requires a deep understanding of risks and benefits of the process, as well as of the best moment for innovating. The purpose of this paper is to explore the current retailers’ choice of innovating in terms of being the first innovator imitating competitors’ innovations, by declining the benefits and risks associated with the both strategies. Design/methodology/approach – Building on qualitative data from retail industry, with emphasis on fashion (including clothes, jewelry, and accessories), the investigation provides an empirical contribution to the emerging

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AVERIKHINA, Tetiana, and Alina VLAIEVA. "Analysis of the tourist services market in Ukraine. Problems and prospects of development." Economics. Finances. Law, no. 5 (May 29, 2020): 6–12. http://dx.doi.org/10.37634/efp.2020.5.1.

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Introduction. The tourism industry is a powerful socio-economic and political factor that determines the economic development and policy of many countries and regions of the world. The purpose of the paper is to determine the conceptual basis for the development of the tourist services market in Ukraine. The paper examines the authors’ approaches to defining the concept of «tourist services» and gives the author’s definition of this concept. Results. The analysis of the main indicators of the development of the tourist services market in Ukraine is carried out. During 2015-2019, there observed

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Kizildag, Murat, Tarik Dogru, Tingting (Christina) Zhang, et al. "Blockchain: a paradigm shift in business practices." International Journal of Contemporary Hospitality Management 32, no. 3 (2019): 953–75. http://dx.doi.org/10.1108/ijchm-12-2018-0958.

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Purpose The purpose of this paper is to introduce and explore blockchain technology and its potential implementation to hospitality and tourism firms’ wide range of business operations and transactions from a technological and functional point of view. This study’s central interest is to produce novel and rigorous in-depth-review analysis and foundations for a broad discussion and outlook on the potential applications of blockchain technology benefiting hospitality and tourism research, as well as the industry as a whole. Design/methodology/approach This study identifies and proposes several p

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Kamau, Sarah Wambui, and Benjamin Kalui. "Non-Technological Food Service Innovation Models: Towards Building Value Creation in Restaurants within Hotels in Nairobi County, Kenya." December 2020, no. 9(5) (December 31, 2020): 856–75. http://dx.doi.org/10.46222/ajhtl.19770720-56.

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The food service industry has to continuously innovate; however, concerns have been raised regarding the issue of distinctive and customized innovation models. The study aimed at the general objective to investigate how non-technological food service innovation models create value in restaurants. The specific objective was to establish and explore the relationship between non-technological food service innovation models and value creation. The study used a cross-sectional descriptive survey research design which involved those hotel restaurants in Nairobi County that were registered with the T

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Kopytko, O. V., R. V. Seniv, and I. M. Laganjak. "Influence of investment and innovation activity in the agrarian sector of agroindustrial complex on development of rural territories." Scientific Messenger of LNU of Veterinary Medicine and Biotechnologies 21, no. 92 (2019): 68–74. http://dx.doi.org/10.32718/nvlvet-e9211.

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To date, the development of the economy is determined by the high dynamics of economic and technological transformations, which is intensified by competition in a number of industries, which leads to changes in the needs of society. These factors come to the fore due to the rapid development of information technologies and the globalization of the global economy, that in such conditions, enterprises of the agrarian sector of agrarian and industrial enterprises need to continuously improve innovation and technological development, in order not to lose competitiveness and position on the externa

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S, Vinay. "Application Of Technology Acceptance Model Of Unified Payment Interface Services Adoption In Mysuru City: An Exploratory Study." Restaurant Business 118, no. 6 (2019): 25–35. http://dx.doi.org/10.26643/rb.v118i6.7235.

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Continuous development of technological innovations especially in the banking sector have stirred competition which has changed the way businesses operate resulting in the introduction of Unified Interface Payment (UPI) services. This study was conducted in order to analyse the adoption of UPI services through Technology Acceptance Model (TAM) in Mysuru. Objectives of study were framed to determine the demographic factors that influence the practices of UPI by the customers, to examine the role of banks in integrating UPI services and products and to assess the various security issues affectin

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Tobin, Eilis, and Carola Hieker. "What the EdTech Experience in Refugee Camps Can Teach Us in Times of School Closure. Blended Learning, Modular and Mobile Programs Are Key to Keeping Disadvantaged Learners in Education." Challenges 12, no. 2 (2021): 19. http://dx.doi.org/10.3390/challe12020019.

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COVID-19 is reshaping education. UNESCO estimates that at the peak in April 2020 COVID-19 disrupted the education of 1.5 billion enrolled learners in schools and universities in 190 countries. This period of unparalleled educational interruption has prompted a rapid reaction, a move to explore online distance learning solutions. Simultaneously, it has exposed the challenges and complexity of distance learning utilising Educational Technology (EdTech). Despite the many technological innovations, these challenges are not new to refugee learners, their educators and remote learning technology pro

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Marković, Suzana, Sanja Raspor Janković, and Vedran Zubović. "THE IMPACTS OF ROBOTS AND ARTIFICIAL INTELLIGENCE ON SERVICE QUALITY IN THE HOTEL INDUSTRY." Balkans Journal of Emerging Trends in Social Sciences 3, no. 2 (2020): 163–70. http://dx.doi.org/10.31410/balkans.jetss.2020.3.2.163-170.

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Service robots and artificial intelligence promise to improve the service quality. Robotics in combination with rapidly improving technologies like artificial intelligence, bring opportunities for a wide range of innovations that have the potential to change service quality in hotel industry. Based on an extensive literature review, this article presents the acceptance of service robots in hotel industry. The paper acknowledges that the adoption of the robots and artificial intelligence on service quality is focused on the challenges of technological characteristics, customers’ readiness and p

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Лісовий, Андрій В., та Наталія І. Турчик. "РОЗВИТОК ТУРИСТИЧНОГО ПОТЕНЦІАЛУ УКРАЇНИ: СВІТОВИЙ ДОСВІД ТА ВІТЧИЗНЯНІ РЕАЛІЇ". Bulletin of the Kyiv National University of Technologies and Design. Series: Economic sciences 149, № 4 (2021): 27–38. http://dx.doi.org/10.30857/2413-0117.2020.4.3.

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This paper seeks to explore the tourism potential as a broad multifaceted concept that covers a range of natural recreational, cultural, historical, organizational and economic indicators that lay the foundation for the development of different types of tourism and the tourism industry overall. The study identifies a set of indicators contributing to the national tourism potential realization and development which specify the geographical location, historical, spatial, natural, economic, political, legal, environmental, demographic, social, cultural, infrastructural, technological, organizatio

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Strømmen-Bakhtiar, Abbas, Evgueni Vinogradov, Marit Kristin Kvarum, and Kristian Rydland Antonsen. "Airbnb Contribution to Rural Development." International Journal of Innovation in the Digital Economy 11, no. 2 (2020): 31–46. http://dx.doi.org/10.4018/ijide.2020040103.

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The technological developments described in terms of industrial revolutions or disruptive innovations have been shaping economic and social life in rural areas. The global trend towards urbanization presents a major challenge to rural communities. The aim of this article is to study how the peer-to-peer economy influences rural municipalities. On the one hand, in the literature, it is argued that sharing economy may improve accessibility, encourage mobility, attract investments and reduce urban bias. On the other hand, both academics and practitioners are aware of the disruptive effects of sha

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Halawani, Firas Mohamad, Patrick C. H. Soh, and Yahya Mohamad Halawani. "The Effects of Social Commerce Utilization on Business Performance." Information Resources Management Journal 33, no. 3 (2020): 1–23. http://dx.doi.org/10.4018/irmj.2020070101.

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Social commerce is one of the most relevant technological innovations in recent years. It has strongly benefited many industries, including tourism. While many studies on social commerce have been conducted from the user perspective, less attention has been paid to the organisational perspective, particularly that of hotel organisations. To help understand the key drivers of hotel social commerce usage and their effects on hotel business performance, this study augments the integrated model of e-business usage and impact with hotel social media characteristics. Using stratified random sampling

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Korobenko, Ya V. "The cluster approach as a tool for enhancing the competitiveness of tourism destinations." Scientific bulletin of the Southern Institute of Management, no. 4 (December 25, 2018): 107–11. http://dx.doi.org/10.31775/2305-3100-2018-4-107-111.

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The article deals with various scientific approaches to the definition of the concept of «tourist destination» of foreign and Russian theory and practice of management, conceptual issues of tourist destination development. The characteristic features of destinations as a subject of competition in the tourist market are analyzed and highlighted. The key factors that provide the necessary level of competitiveness and the result of the formation of the tourist product of the destination are identified . It is proved that the most important prerequisites for ensuring a particular level of competit

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DiPietro, Robin B., and Youcheng (Raymond) Wang. "Summary." Worldwide Hospitality and Tourism Themes 2, no. 1 (2010): 110–11. http://dx.doi.org/10.1108/17554211011012649.

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PurposeThe purpose of this summary is to review the question: What have we learned about the impact of technology in hospitality operations?Design/methodology/approachThe summary considers the contribution made by each theme issue article to an overall understanding of the impact of technology – past, present and future – on human resource practices and in terms of monitoring guest satisfaction in hospitality operations.FindingsThe summary cites examples of technological innovation and discusses the implications of biometric authentication for hospitality operations, organization, and manageme

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Ilori, Matthew Olusoji, and Ibrahim Ajagunna. "Re-imagining the future of education in the era of the fourth industrial revolution." Worldwide Hospitality and Tourism Themes 12, no. 1 (2020): 3–12. http://dx.doi.org/10.1108/whatt-10-2019-0066.

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Purpose Globally, higher education has been, over the years, a source of innovation, policy, new knowledge and a national asset. However, the advent of the Fourth Industrial Revolution (4IR) is having an impact on the principles of learning from primary to tertiary levels. The purpose of this paper is to consider how the 4IR has and will continue to impact education at the various levels of learning. Design/methodology/approach The paper aims to bridge the perceived information gap and provide insights into the kinds of educational preparation and the skills and qualifications that 4IR jobs re

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Nijssen, Edwin J., Jeroen J. L. Schepers, and Daniel Belanche. "Why did they do it? How customers’ self-service technology introduction attributions affect the customer-provider relationship." Journal of Service Management 27, no. 3 (2016): 276–98. http://dx.doi.org/10.1108/josm-08-2015-0233.

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Purpose – Customers often think that innovations, such as self-service technologies (SSTs), are introduced by service providers to cut costs rather than extend customer service levels. The purpose of this paper is to investigate how customers use such attributions to adjust their perceptions of relational value. Design/methodology/approach – Drawing on attribution and relationship marketing theories, this study proposes a conceptual model that includes benefit and cost attributions, their antecedents, and consequences. Survey data came from customers of a supermarket that recently introduced s

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Brochado, Ana, Paulo Rita, and Ana Margarido. "High tech meets high touch in upscale hotels." Journal of Hospitality and Tourism Technology 7, no. 4 (2016): 347–65. http://dx.doi.org/10.1108/jhtt-07-2016-0038.

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Purpose This paper presents an analysis of the impact of current technologies on customer experiences in upscale hotels and assesses the potential of the latest technologies for enhancing customers’ stay. Design/methodology/approach A two-step approach was applied in this study. The qualitative phase included an examination of upscale hotel websites, interviews with hotel managers and an internet search regarding the latest technological innovations in hotels. In the quantitative stage, a questionnaire was developed for hotel guests, generating a sample of 310 valid completed questionnaires. F

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Belias, Dimitrios, Malik Sawsan, Ioannis Rossidis, and Mantas Christos. "The Use of Big Data in Tourism: Current Trends and Directions for Future Research." Academic Journal of Interdisciplinary Studies 10, no. 5 (2021): 357. http://dx.doi.org/10.36941/ajis-2021-0144.

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The aim of this research is to examine the new landscape that is taking shape in the tourism economy, due to the adoption of technological innovations. The technologies and systems used to make the most of the resulting interdisciplinary and multilingual big data, the methods by which heterogeneous elements from different sources are incorporated to bring new knowledge, and the modern services that are ultimately implemented and provided to the public, as well as the people involved in this process, and those who benefit from the new services are among the issues analyzed. The work is not limi

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Eskerod, Pernille, Svend Hollensen, Manuel Francisco Morales-Contreras, and Jesús Arteaga-Ortiz. "Drivers for Pursuing Sustainability through IoT Technology within High-End Hotels—An Exploratory Study." Sustainability 11, no. 19 (2019): 5372. http://dx.doi.org/10.3390/su11195372.

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A growing hotel sector makes a significant environmental footprint. Due to a contemporary focus on climate change and high competition within tourism, enhancing sustainability through energy savings is a priority for many hotels. Through technological innovations, Internet-of-Things (IoT) technology provides the opportunity to integrate more systems (e.g., heating, air-conditioning, window-openings) on a platform (also known as smart management), making it easy for a hotel guest to operate room conditions through a single device while also optimizing hotel operations. A research gap on the lik

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Ntalindwa, Theoneste, Tanjir Rashid Soron, Mathias Nduwingoma, Evariste Karangwa, and Rebecca White. "The Use of Information Communication Technologies Among Children With Autism Spectrum Disorders: Descriptive Qualitative Study." JMIR Pediatrics and Parenting 2, no. 2 (2019): e12176. http://dx.doi.org/10.2196/12176.

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Background The prevalence of Autism Spectrum Disorder (ASD) appears to be increasing globally due to the complex interaction of multiple biopsychosocial and environmental factors. Mobile phones, tablets, and other electronic gadgets have transformed our means of communication, and have also changed both healthcare and how we learn. These technological enhancements may have a positive impact on the lives of children, but there is currently a global scarcity of information on how information technology influences the education of children with ASD. Objective This study was conducted in Rwandan s

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Alsetoohy, Omar, Baker Ayoun, Saleh Arous, Farida Megahed, and Gihan Nabil. "Intelligent agent technology: what affects its adoption in hotel food supply chain management?" Journal of Hospitality and Tourism Technology 10, no. 3 (2019): 286–310. http://dx.doi.org/10.1108/jhtt-01-2018-0005.

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Purpose The study adopted a conceptualized technological, organizational and environmental (TOE) model to empirically investigate the factors affecting hotel managers’ attitudes toward intelligent agent technology (IAT) adoption in the hotel food supply chain management (HFSCM) and their intentions for future adoption. Design/methodology/approach In-person survey was carried out in luxury hotels in Florida. Findings The findings indicated that merely 5.7 per cent of hotels are fully implementing IAT. Perceived benefits, reliability, quality of human resources, information intensity and market

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Dimitrios, Belias, Rossidis Ioannis, Velissariou Efstathios, Amoiradis Christos, Tsiotas Dimitrios, and Sdrolias Labros. "Successful and Efficient Knowledge Management in the Greek Hospitality Industry: Change the Perspective!" Academic Journal of Interdisciplinary Studies 7, no. 1 (2018): 185–91. http://dx.doi.org/10.2478/ajis-2018-0019.

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Abstract In a constantly evolving world, new devices and technologies are incorporating. Organizations should follow the technological changes of the rest of the world if they want to keep up. Standards that were valid few years ago are no longer valid. In this new age knowledge has surpassed other traditional factors, such land, labor and capital. This paper approaches the historical evolution of knowledge, as well as the reasons that have made it an influential factor for organizations wishing to survive, using the tourist industry by way of an example. Furthermore, this paper explores how k

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Robinson, Guy, and Bingjie Song. "Transforming the Peri-Urban Fringe in China: The Example of Xi’an-Xianyang." Sustainability 10, no. 11 (2018): 3932. http://dx.doi.org/10.3390/su10113932.

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Rapid urbanization in the past four decades has transformed the hinterlands of China’s major cities. While urban growth has consumed large quantities of farmland, many of the remaining farms in the country’s peri-urban fringes have responded to the nearby presence of a fast-expanding and wealthier urban market by changing the farm enterprise to cater directly for this market. The various responses are exemplified herewith, for the metropolis of Xi’an-Xianyang (13 million population), in north-west China’s Shaanxi Province. Based on participant observation and structured interviews with a sampl

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Drozdowska, Marta, Magdalena Duda-Seifert, and Izabela Gruszka. "MARKETING COMMUNICATION OF TOURIST ATTRACTIONS ON THE EXAMPLE OF POSTINDUSTRIAL SITES IN POLISH – CZECH BORDERLAND." Folia Turistica 51 (June 30, 2019): 77–103. http://dx.doi.org/10.5604/01.3001.0013.1583.

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Purpose. Defining tools of tourist attraction communication with a client with the use of using modern technologies and comparative analysis of their use on the example of fifty postindustrial attractions from the Polish-Czech Borderland. Method. Based on literature, a model of marketing communication between attraction and tourist has been elaborated. Research on tools of modern communication based on analysis of websites, social media presence and mobile application offers of fifty cases. Findings. Research results proved the differentiated approach to communication with the use of modern te

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