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Dissertations / Theses on the topic 'TQM'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Sinclair-Williams, M. J. M. "Disability and safety management systems in TQM and non-TQM organisations." Thesis, University of Surrey, 1998. http://epubs.surrey.ac.uk/844353/.

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Historically society has, at various periods in time, protected the health, safety and welfare of those most disadvantaged by using socially based collective mechanisms. Within the United Kingdom the model used to achieve this collective protection has developed from proscription, under the Factories Acts, to a more self-regulatory and risk based approach advocated by Lord Roben's under the Health and Safety at Work etc. Act 1974 and its relevant statutory provisions. The body tasked with providing examples of good practice and regulating the provisions of the Act, The Health and Safety Execut

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2

Burkhard, Carina. "TQM-Trend-Matrix Methode zur prognostischen Analyse unternehmensspezifischer Wirkungen von TQM-Massnahmen /." [S.l.] : [s.n.], 2006. http://se6.kobv.de:8000/btu/volltexte/2007/41.

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3

Лучишина, К. Л. "Управління підприємством на основі TQM". Thesis, Видавництво СумДУ, 2009. http://essuir.sumdu.edu.ua/handle/123456789/12226.

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4

Zelená, Karolína. "Aplikace TQM v hotelovém provozu." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-200153.

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This master thesis is focused on Total Quality Management implementation into Sovereign Hotel Prague. The aim of this thesis is to discover the quality level of this hotel and initiate such arrangments that would lead to longterm sustainability.Therefore there is a complete intern audit realized, that is conducted out of 25 quality checklists with all together 376 evaluation criteria. There are also used reviews from Tripadvisor and Booking.com for evaluation of the quality in hotel Sovereign. The results from the intern audit lead to implementation of TQM in the hotel. The theoretical part is

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5

Hansson, Sven, and Jeanette Karlsson. "Undersökning av sågverks effektivitet med avseende på underhåll : Vikten av en kostnadseffektiv underhållspolicy." Thesis, Växjö University, School of Technology and Design, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-954.

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<p>Det finns stora förluster i sågverk som inte framkommer av deras traditionella driftsuppföljnings¬processer. Strategiskt viktigt för organisationen är frågan vad företaget behöver göra för att bli effektivt. I detta arbete diskuteras mätmetoder av effektivitet med avseende på underhåll och hur effektiviteten kan mätas med hjälp av att beräkna den totala utrustningseffektiviteten (OEE). Arbetet beskriver också olika underhållsstrategier och processen med att införa en sådan policy på sågverk. Under en period av sex dagar beräknas OEE på fem sågverk. Resultatet var att OEE värdet i snitt var

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6

Belabbes, Mehdi El. "Les déterminants de la réussite pérenne du management par la qualité totale : cas du groupe CODIM2." Thesis, Corte, 2013. http://www.theses.fr/2013CORT0010.

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Notre thèse repose sur le constat, confirmé par les auteurs et les professionnels, que le management par la qualité totale (TQM) est un mode de gestion centré sur la qualité, visant la rentabilité à long terme par la satisfaction des clients et l'amélioration continue de l'ensemble des processus de production. Notre travail a pour objectif d’explorer les déterminants qui assurent la pérennité de la réussite de ce système managérial. En adoptant un mode exploratoire de recherche basé sur une étude clinique, nous avons choisi le groupe CODIM comme un terrain pour effectuer notre étude de cas. Da

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7

Eriksson, Henrik. "Benefits from TQM for organisational performance." Licentiate thesis, Luleå tekniska universitet, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-18776.

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Total Quality Management (TQM) is sometimes considered as a management system in continuous change and consisting of values, methodologies and tools, the aim of which is to increase external and internal customer satisfaction with a reduced amount of resources. Whether TQM improves the performance of companies has been discussed for several years. One way to work with TQM and its values, methodologies and tools is to apply for and work with a quality award. Today, there are international, national, regional, branch-wise and in-company quality awards. The purpose of this thesis is to evaluate w

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8

Nitek, Kevin W. "Americas [sic] automotive competitiveness and TQM." Online version, 1998. http://www.uwstout.edu/lib/thesis/1998/1998nitekk.pdf.

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9

Elfaituri, Ashref A. "An assessment of TQM implementation, and the influence of organisational culture on TQM implementation in Libyan banks." Thesis, University of Gloucestershire, 2012. http://eprints.glos.ac.uk/2127/.

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TQM has become a competitive strategy for organisations and has been widely implemented throughout the world. Over the previous three decades, there has been a dramatic growth globally in the implementation of total quality management (TQM) in many organisations with the aim of improving the quality of their products and services, and meeting customers‘ needs. Although the literature in the field relates the success of many organisations in the implementation of TQM, it also refers to the fact that there have been some failures or shortcomings and barriers to the implementation of TQM. These f

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10

Ferndale, Clint, and n/a. "The true worth of TQM to Army - a model for TQM in the Australian Army : prophecy of fallacy?" University of Canberra. Management, 1990. http://erl.canberra.edu.au./public/adt-AUC20060710.104131.

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The philosophy of Total Quality Management (TQM) is relatively little known in Australia, and does not feature at policy level in the Australian Army. It has, however, been adopted by the US Department of Defense (US DoD) and the Royal Australian Air Force (RAAF), and is being investigated by the Royal Australian Navy (RAN). TQM is analyzed as a theory and as an organizational concept. This is supported by extensive analysis and case studies from US and Australian organizations. The public and private sector organizations examined provide indications of the worth of TQM, guidance for planning

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11

Rost, Charlie. "Visualisering av produktionseffektivitet : Utveckling av metod för att visa produktionseffektivitet med tillhörande utbildningsmaterial vid Sandvik Materials Technology." Thesis, Karlstads universitet, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-44401.

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This report covers a development project conducted as Bachelor of Science thesis for the Innovation & design engineer program at Karlstad University. The assignment was created by Sandvik Materials Technology (SMT) in Sandviken. The purpose of this project was to seek a solution to a problem the client experience when measuring Overall Equipment Effectiveness (OEE). OEE is a measurement of machine utilization as how well a machine or operation utilized agent the planned time. Today OEE is used on all machines in the business and the company has a constant pursuit for a higher value. OEE sh

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12

Svensson, Magnus. "TQM-based self-assessment in educational organisations." Licentiate thesis, Luleå, 2002. http://epubl.luth.se/1402-1757/2002/12/index.html.

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13

Yiu, Chung, and 姚忠. "Application of TQM in Hong Kong Government." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268456.

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Yiu, Chung. "Application of TQM in Hong Kong Government /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18836379.

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15

Kelemen, Mihaela Ligia. "The role of leadership in achieving total quality management in the UK service sector : a multi-paradigm study." Thesis, University of Oxford, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.307211.

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16

Kandampully, Jaya Anand. "Total quality management through continuous improvement in service industries." Thesis, University of Exeter, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.294482.

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17

Nwabueze, Uche. "An analysis of the feasibility of developing a generic model for the implementation of total quality management within the National Health Service." Thesis, Sheffield Hallam University, 1995. http://shura.shu.ac.uk/3112/.

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This is an exploratory case study evaluating the process of TQM implementation in the 23 TQM demonstration sites in the NHS. These sites were set up in 1989 by the Department of Health as centres of excellence for the implementation of TQM. An earlier study' evaluating TQM in the NHS failed to adequately contextualise the reasons for the argument that orthodox TQM has failed in the NHS. Against this background, it became necessary to carry out an extensive reassessment of TQM initiatives in the NHS. The central thrust of the study involves the identification of: i.the differing modes of implem

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18

Doherty, William. "Assessment and self-assessment of total quality management in organisations using knowledge-based techniques." Thesis, Queen's University Belfast, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.318764.

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Clark, Michael Colin. "The role(s) of ISO 9000 quality management systems in the management of educational institutions : an empirical and theoretical analysis." Thesis, University of Wolverhampton, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.297605.

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Al-Raisi, Abdullah M. "The feasibility of introducing Total Quality Management into Oman Telecommunication Company (OMANTEL)." Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/19257/.

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Total Quality Management (TQM) and the issues relating to its implementation have been widely discussed and debated in the business and management literature during the last few years, particularly in the West. The implementation of TQM principles, concepts and methods in an organisation has been regarded as a real movement towards transforming its culture and improving its management processes and the quality of its services and products. Nevertheless, available data on TQM implementation within the context of the developing countries are limited or mainly focused on the manufacturing sector.

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21

Al-Zomany, Yasser M. A. "The acceptability of Total Quality Management in the Islamic culture of Yemen." Thesis, University of the West of England, Bristol, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.249413.

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22

Boloko, Titus Machuene. "An evaluation of total quality management in the chemical industry / Titus Machuene Boloko." Thesis, North-West University, 2009. http://hdl.handle.net/10394/4778.

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Globally, there are great efforts made by organisations to improve effectiveness and systems to remain competitive in ever-changing business markets. Total quality management (TOM) has become a philosophy that most companies adopt once they reach a state where it would like to have a system where all efforts are made to satisfy customers or add value to customer experiences. An investigation was done at a South African chemical company to ascertain if important philosophies (continuous improvement, customer focus and winning with people) of TOM, which are found to be related to some of the com

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23

Wilson, Marya L. "Total quality management (TQM) at the University Centers." Menomonie, WI : University of Wisconsin--Stout, 2006. http://www.uwstout.edu/lib/thesis/2006/2006wilsonm.pdf.

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Guimaraes, Miguel Dantas Terra Machado. "An attempt at TQM ( a motivation case study)." Thesis, University of Macau, 1999. http://umaclib3.umac.mo/record=b1636716.

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Rabih, Joyce. "TQM implementation in health care : a proposed framework." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp01/MQ39974.pdf.

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26

Harnesk, Roland. "Leadership for co-worker commitment : a TQM approach /." Luleå, 2004. http://epubl.luth.se/1402-1757/2004/33/index.html.

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Al-Jalahma, Rashed. "Impact of organization culture on TQM implementation barriers." Thesis, Brunel University, 2012. http://bura.brunel.ac.uk/handle/2438/8554.

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This study examines the relationship between organisational culture and TQM implementation barriers to gain a more comprehensive understanding of the factors affecting TQM implementation. For TQM implementation to take root effectively, the critical role of organisational culture is widely recognised. The existence of pitfalls and obstacles (barriers) to implementing TQM is also widely recognized, as is the importance of understanding these TQM implementation barriers. Nevertheless, whilst many TQM implementation models and frameworks have been designed and proposed, no study has been located

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Ljungström, Martin. "Obstacles towards a work-development-oriented TQM strategy." Licentiate thesis, Luleå tekniska universitet, 2000. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-16873.

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The following thesis originates from the results of a research project carried out in collaboration between Luleå University of Technology and the University of Gävle, with the assistance of nine Swedish and three American companies. Over the past few years, a dramatically increased interest in quality has been observed. This has been particularly noticeable in companies where facilitators, quality catalysts and activity developers are hired; at universities with an expanding curriculum as well as in everyday life when you see or hear the word "quality" in advertisements or conversations. In S

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Konopa, Josef. "Měření výkonnosti systému managementu jakosti ve vybrané organizaci." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-4040.

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Object of this thesis is to give elaborated view of ways and methods for officiating of the efficiency of quality management systems. This thesis is describing and evaluating the current state of quality management systems in chosen firm. In this firm are further applied chosen indicators of the efficiency of quality management. On the basis of quantification of quality management systems efficiency are exposed main problems in quality management in selected firm. This thesis contains proposed correctional remedies for chosen problems elimination. On the basis of repeated measures is further e

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Quist, Johan. "Att översätta TQM : - en longitudinell studie kring reflekterande aktörer." Doctoral thesis, Karlstad University, Division for Business and Economics, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-97.

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<p>This doctoral thesis focuses on translating Total Quality Management (TQM). The reason for this focus is that ideas such as TQM rarely or never contain a complete description of how the idea is to be “installed” in an organisation if it is to achieve the intended result. This often has the consequence that the result the idea is expected to produce in the organisation is only achieved in part, if at all. In Sweden there has been a great interest in working with the SIQ Model for Performance Excellence. In the thesis the model is viewed as an operationalisation of the TQM concept.</p><p>The

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31

Dahlgaard, Su Mi Park. "The human dimension in TQM : learning, training and motivation /." Linköping : Ekonomiska institutionen, Univ. [distributör], 2001. http://www.bibl.liu.se/liupubl/disp/disp2002/man55s.pdf.

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32

Polónia, Adriano Cabral. "Opções comportamentais em ambientes TQM- Gestão da qualidade total." Master's thesis, Instituto Superior de Psicologia Aplicada, 1996. http://hdl.handle.net/10400.12/818.

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Dissertação de Mestrado em Comportamento Organizacional<br>Com este trabalho pretende-se demonstrar as possíveis opções comportamentais a evidenciar por indivíduos que laborem em organizações com ambientes de "Qualidade Total" - designadas por "Organizações TQM". Das possíveis opções comportamentais, recorreu-se a uma escala bidimensional Activa/Passiva e Construtiva/Destrutiva. Dois grupos foram estudados a fim de serem detectadas diferenças nos comportamentos dos seus membros. O primeiro grupo sendo denominado "TQM", com vivência de um Programa de Gestão da Qualidade Total e o segundo "NTQ

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33

Prekopic, Suzanna. "”Lönsamt ledarskap” : Sambandet mellan ledarskap, TQM, effektivitet och lönsamhet." Thesis, Mittuniversitetet, Avdelningen för kvalitets- och maskinteknik, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-34821.

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Idag står organisationer inför ständiga utmaningar att förändra och effektivisera sin verksamhet, vilket kan förklaras med det ökade kravet på ökad lönsamhet och kostnadsnedskärningar. Detta har bidragit till att företagsledningar oftast löser dessa ökade krav genom kostnadsrationaliseringar. Dock har det visat sig vara mindre framgångsrikt. Ambitionen med examensarbetet har varit att undersöka hur ledarskap kan utövas för att uppnå TQM, effektivitet och lönsamhet. Ett svenskt byggföretag har varit föremål för denna fallstudie. Fallstudien har genomförts genom strukturerade djupintervjuer med

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34

Hu, Jingwei, and Kaili Zhang. "Improvements in the competitiveness of Chinese military-ownedhotel through TQM." Thesis, Högskolan i Gävle, Akademin för teknik och miljö, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-13553.

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Nowadays, China has the tendency that more and more military-owned hotels are shifting toprivate hotels gradually over time. Military-owned hotels have various disadvantages.However, they also have many reasons to exist as well. This thesis aims to answer theresearch question on how the military-owned hotels can deal with the privatization tendencythrough the application of TQM systematically. Case study and literature review are used tofind out the answers to the research question. Two case hotels, one military-owned hotel andone private hotel, are considered in this thesis. In order to guara

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Engdahl, My, and Magdalena Carlsson. "Kvalitetsbristkostnader-En fallstudie på Nordic Waterproofing AB : En fallstudie på Nordic Waterproofing AB." Thesis, Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-18993.

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Quality can be defined as the ability of a business to satisfy their customers’ needs and expectations. Total Quality Management is defined as the way to prevent, appraise and improve the entire organization to increase the product quality. In order to systematically increase quality in an organization, there are different quality systems in use. One example is process management, which is to divide the activities of processes. Quality assurance aims to increase revenues and reduce operating expenses. It is therefore essential to identify the costs that arise from poor quality and which do not

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Helper, Susan, and David Levine. "A Quality Policy for America." Annual Sponsors Meeting - Toronto, 1995. http://hdl.handle.net/1721.1/1795.

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Kampouridis, Georgios. "A holistic approach to total quality management within small and medium size Greek manufacturing companies." Thesis, Staffordshire University, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.343708.

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al-Sabahy, Abdullah Saif Ahmed. "An evaluation of the problems associated with the implementation of total quality management in Oman and U.A.E." Thesis, University of Wolverhampton, 1999. http://hdl.handle.net/2436/88278.

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39

Vidgen, Richard. "A multiple perspective approach to information system quality." Thesis, University of Salford, 1996. http://usir.salford.ac.uk/14779/.

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The motivation for this research is a concern with the high rate of information system failures reported in the academic literature and in practitioner publications. It is proposed that the adoption of the customer-centred ideals and methods of quality management in information system development will increase the likelihood of the delivery of successful information systems. The approach taken in the research is to work with the ideas of multiple perspectives - organizational effectiveness, work-life quality, and technical artefact quality - and multiple stakeholders. The research approach is

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40

Mistry, Virendra. "Motivation and quality management in academic library and information services." Thesis, University of Sheffield, 2001. http://etheses.whiterose.ac.uk/3500/.

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As management fashions go, few have been more pervasive than Quality Management Systems (QMS) like Total Quality Management (TQM) and BS EN ISO 9000 (ISO 9000). Their prominence was fuelled by a mixture of ideological and economic considerations as, by the early to mid-1990s, many organisations were keen to indicate that they were active participants of the `quality revolution'. The exponential growth of interest in QMS was reflected in the library literature although only a small percentage of academic library and information services (LIS) subscribed to the systems. The thesis examines the r

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Kehoe, Dennis Frederick. "The parametric modelling of quality development within manufacturing organisations." Thesis, University of Liverpool, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.321145.

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Li, Yi-Min. "A service quality performance evaluation model for hotel service." Thesis, University of the West of Scotland, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.283048.

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Joss, Richard. "An evaluation of total quality management projects in the National Health Service." Thesis, Brunel University, 1998. http://bura.brunel.ac.uk/handle/2438/1393.

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This thesis sets out to account for the relative failure of Total Quality Management (TQM) experiments installed in the NHS between 1990 and 1994. In the study, only two NHS pilot sites in a large sample of hospitals and community services were found to have made significant progress on implementing TQM. Whilst most of these TQM sites made more progress on structured quality improvement than a group of non-TQM NHS quasi-controls, all were outperformed by two commercial TQM companies in the sample. The analysis is based on 850 semi-structured interviews carried out with a wide range of staff as

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Hanaee, Jalal. "Investigation on TQM implementation in medical sciences universities of Iran." Thesis, University of Huddersfield, 2011. http://eprints.hud.ac.uk/id/eprint/12150/.

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Higher education institutes are undergoing fundamental changes and rapid development. Customers (faculty, staff, student)2 demand high quality services at reasonable and affordable costs. Customer dissatisfaction and a growing awareness of gaps between actual and ideal service have led to intensifying pressure to improve quality. Total Quality Management (TQM) is considered one of the most important methods adopted by managers in recent decades to make their organizations more sustainable, competitive and profitable. It has been admitted that TQM is not embraced by universities as much as indu

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Svensson, Magnus. "TQM-based self-assessment in educational organizations: help or hindrance? /." Luleå, 2004. http://epubl.luth.se/1402-1544/2004/40/LTU-DT-0440-SE.pdf.

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46

Camgoz, Akdag Hatice. "The impact of TQM applications to the competitiveness of companies." Thesis, University of Cambridge, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.412623.

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Al-Khalifa, K. N. "Understanding the cultural constraints of TQM implementation in Qatar industries." Thesis, University of Birmingham, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.508644.

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Al-Sinan, Mazen A. "TQM and the construction industry : Saudi Arabia : a case study." Thesis, City University London, 2004. http://openaccess.city.ac.uk/8413/.

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The objective of this thesis is to investigate Total Quality Management (TQM) as a means of making the Saudi construction industry more efficient. The thesis also examines the effect of TQM on industry in general. Although TQM is a management concept that has been implemented in many industries effectively and with encouraging results, adopting TQM in the construction industry is more challenging due to its unique characteristics. The research has examined the compliance of the Saudi contractors and design offices with the principles of TQM qualitatively through personal interviews, and quanti

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Yusof, Sha'ri Mohd. "Development of a framework for TQM implementation in small business." Thesis, University of Birmingham, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.369742.

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Tasios, A. "The implementation of TQM models in an unstable macro-environment." Thesis, University of Salford, 2018. http://usir.salford.ac.uk/47858/.

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This research is dealing with the implementation of Total Quality Management tools in an unstable macro-environment, by using a special TQM tool, the Common Assessment Framework and its implementation in the Greek Public Sector, which faced unusual circumstances over the last 8 years, due to the Greek debt crisis. As many authors indicated in the past, literature has everything someone needs to know about TQM implementations, but in most of the cases the reality does not match with the original plan, because there are internal organisational factors that affect the TQM implementation process.

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