Relevant bibliographies by topics / Training of health care managers

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Training of health care managers'

Author: Grafiati
Published: 28 May 2022
Last updated: 31 July 2025

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Journal articles on the topic "Training of health care managers"

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Korablev, V. N. "Management training for chiefs of medical organizations." Public health of the Far East Peer-reviewed scientific and practical journal 90, no. 4 (2021): 4–9. http://dx.doi.org/10.33454/1728-1261-2021-4-4-9.

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The article is devoted to the management training of chiefs of medical organizations, in which a paradigm change has taken place: from the organizer of health care to the manager of health care. The author reveals topical problems and offers his own vision of their solution. The main aspects of this process are the formation of a manager's model, the creation of a system for training and formation of a personnel reserve, continuous training of these categories, as well as the introduction of an assessment of the quality and effectiveness of managers' activities. The author pays close attention
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Grill, C., G. Ahlborg Jr, and E. Wikström. "Health care managers learning by listening to subordinates’ dialogue training." Journal of Health Organization and Management 28, no. 3 (2014): 437–54. http://dx.doi.org/10.1108/jhom-01-2013-0010.

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Purpose – Middle managers in health care today are expected to continuously and efficiently decide and act in administration, finance, care quality, and work environment, and strategic communication has become paramount. Since dialogical communication is considered to promote a healthy work environment, the purpose of this paper is to investigate the ways in which health care managers experienced observing subordinates’ dialogue training. Design/methodology/approach – A qualitative study using semi-structured interviews and documents from eight middle managers in a dialogue programme intervent
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Bilynska, М.М., I.G. Suray, N.O. Vasiuk, and T.V. Savina. "Identifying training needs of healthcare managers of Ukraine." Medicni perspektivi 25, no. 3 (2020): 192–97. https://doi.org/10.26641/2307-0404.2020.3.214872.

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Purpose of the article is to determine the training needs of healthcare managers in Ukraine in the specialty "Public administration and management". As the main method, we used  a written survey (questionnaire survey) of experts in the field of healthcare, using modern computer technologies. Participation of experts in this study is entirely voluntary. Confidentiality of information is guaranteed by anonymity of the questionnaire. Expert poll of healthcare leaders was conducted in March-April 2020 in order to determine training needs of the specialty "Public administration
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Nishino, Akiko, Yoritaka Harazono, Moeko Tanaka, et al. "Role of Home-Modification Training for Care Managers." Innovation in Aging 5, Supplement_1 (2021): 777–78. http://dx.doi.org/10.1093/geroni/igab046.2875.

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Abstract With the aging of society, the long-term care insurance system -which includes home modifications to continue living at home- was established in 2000. However, the quality of home modifications has been persistent issue, and effective training is expected to conclusively solve this problem. To this end, the purpose of this study is to clarify the rational for training care managers who plan home modifications. A survey comprising two sets of questionnaires was conducted; one set encompassed is all 62municipalities in Tokyo, whereas the other involved care manager who participated in t
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Chumenko, Nikolay Leonidovich. "Health managers: insurance representatives in medical organizations." Glavvrač (Chief Medical Officer), no. 2 (January 20, 2022): 40–42. http://dx.doi.org/10.33920/med-03-2202-02.

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Many citizens are still not sufficiently informed about their rights in the field of obtaining medical care under compulsory medical insurance. The SOGAZ-Med insurance representatives, the employees of the insurance medical organization with special training who represent the interests and provide individual support in the provision of medical care guaranteed by law, will be able to help them.
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Rifkin, Susan, and Andrew Cassels. "Training managers for primary health care: teaching about community involvement." Medical Teacher 12, no. 1 (1990): 39–45. http://dx.doi.org/10.3109/01421599009010560.

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Gonçalves, Jonas Loiola, Raimunda Magalhães da Silva, Girliani Silva de Sousa, et al. "Barriers to care for dependent older adults: Brazilian Primary Health Care managers’ perspective." PLOS ONE 19, no. 10 (2024): e0309309. http://dx.doi.org/10.1371/journal.pone.0309309.

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This study analyzes the perspective of 16 managers from different Brazilian regions about the barriers to adequate care for dependent older adults in Brazilian PHC. This qualitative approach is anchored in the hermeneutic-dialectic theoretical framework. It builds on the principle that aging has different epidemiological rhythms and multiple specific demands from older adults’ biopsychosocial changes. We highlighted several challenges to health services, since family, educational, organizational, and social contexts are fragmented. The 16 managers were selected by convenience from June to Sept
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KEENEY, SINEAD, FELICITY HASSON, and HUGH MCKENNA. "Health care assistants: the views of managers of health care agencies on training and employment." Journal of Nursing Management 13, no. 1 (2005): 83–92. http://dx.doi.org/10.1111/j.1365-2834.2004.00457.x.

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McGeehan, Susan K., and Robert Applebaum. "The Evolving Role of Care Management in Integrated Models of Care." Care Management Journals 8, no. 2 (2007): 64–70. http://dx.doi.org/10.1891/152109807780845591.

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The purpose of this study is to better understand care management in integrated models of service delivery. Semistructured interviews were conducted with state- and program-level administrators and care managers from nursing and social work disciplines in eight programs providing integrated care. The professionals interviewed discussed the benefits and difficulties associated with providing care management to a population with a wide range of needs, issues related to interfacing with different health care professionals, and the overall purpose of the care manager role. The findings suggest a n
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Leggat, Sandra G., Cathy Balding, and JulieAnne Anderson. "Empowering health-care managers in Australia: an action learning approach." Health Services Management Research 24, no. 4 (2011): 196–202. http://dx.doi.org/10.1258/hsmr.2011.011012.

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This paper reports on a training programme using action learning sets designed to enhance the management abilities of health-care managers. Numerous independent reports in Australia, and around the world, have related the lack of management systems and processes to substandard health-care delivery. This has suggested a need for better approaches to the education, training and ongoing development of health-care managers, and this paper reports on an action learning approach trialled over a three-year period. Participant managers reported significantly greater levels of empowerment and self-effi
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Dissertations / Theses on the topic "Training of health care managers"

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Knight, FRANCELIA Luis. "Strategies to Retain Employees in the Health Care Industry." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5888.

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Health care leaders who fail to apply effective retention strategies could negatively affect employee well-being, patient outcomes, and business performance. The purpose of this single case study was to explore effective strategies that leaders used to retain employees in a health care organization. Human capital theory was the conceptual framework for the study. Data were collected via on-site semistructured interviews with 10 leaders of a Texas health care organization who had a history of retaining employees for a minimum of 2 years from the date of hire, and from the review of organization
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Клещова, Н. Ю. "Організація роботи менеджера підприємств в галузі охорони здоров’я". Master's thesis, Сумський державний університет, 2020. https://essuir.sumdu.edu.ua/handle/123456789/81922.

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АНОТАЦІЯ У роботі здійснено понятійно-структурний аналіз механізмів формування та реалізації планів галузі охорони здоров’я. Узaгальнено сучaсні моделі та системи підготовки упрaвлінців гaлузі охорони здоров’я у зaрубіжних крaїнах (Польщa, Німеччина, Франція, США, Канада) та зaпропоновано імплементацію їх досвіду в Укрaїні. Проведено комплексний анaліз сучaсної держaвної політики у сфері підготовки менеджерів у сфері охорони здоров’я. Зaпропоновано підхід до оцінювaння ефективності упрaвління медичним зaкладом. Визначено нaпрями вдосконалення мехaнізмів формувaння та реалізації сфери охорони
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Kassinger, Kenneth Dale. "Indicators of leadership characteristics of health care administrators: Executive tenure, behavioral attributes, and self-professed values." CSUSB ScholarWorks, 1998. https://scholarworks.lib.csusb.edu/etd-project/1819.

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Byrne, Mitchell K. "Medication alliance development and implementation of a mental health staff training program for the enhancement of patient medication adherence /." Access electronically, 2008. http://ro.uow.edu.au/theses/2070.

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Thesis (Ph.D.)--University of Wollongong, 2008.<br>Typescript. Computer optical disc inserted in pocket on p. 195 entitled: Medication alliance core skills demonstration. Includes bibliographical references: p. 147-179.
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Robertson, Mary Eileen. "Virtual learning for health care managers." Thesis, Curtin University, 2006. http://hdl.handle.net/20.500.11937/1122.

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The health industry in Canada, as well as in other industrial countries, has been in the process of reform for many years. While such reform has been attributed to fiscal necessity due to increased health costs, the underlying causes are far more complex. Demographic changes, new technologies, expanded health care procedures and medications, increased demand and the globalization of health services have all contributed to the change and complexity of the industry. Health reform varies from country to country. In Canada, with a publicly funded health industry, the main reform method has been re
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Robertson, Mary Eileen. "Virtual learning for health care managers." Curtin University of Technology, Department of Media and Information, 2006. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=17001.

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The health industry in Canada, as well as in other industrial countries, has been in the process of reform for many years. While such reform has been attributed to fiscal necessity due to increased health costs, the underlying causes are far more complex. Demographic changes, new technologies, expanded health care procedures and medications, increased demand and the globalization of health services have all contributed to the change and complexity of the industry. Health reform varies from country to country. In Canada, with a publicly funded health industry, the main reform method has been re
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DeMain, Karen A. "Healthcare Managers' Perspectives of their Management Education." The Ohio State University, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=osu1418909720.

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Cary, Barbara Lorraine. "Case managers and ethical decision making." Thesis, The University of Arizona, 1997. http://hdl.handle.net/10150/291522.

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In a descriptive study, Lutzen's Moral Sensitivity Questionnaire (MSQ) was used to describe nurse case managers' perception of ethical decision making. Both community-based and hospital-based case managers responded. Research questions addressed (a) relationship between respondent's age and patient autonomy and between length of experience as case manager and benevolence; and (b) difference in conflict in ethical decision-making by level of education and difference in rules in ethical decision-making by type of setting. No significant correlations were found between the respondent age and pati
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Diaz, Sonia Janeth. "Health managers' performance in Latin America and the impact of training programmes." Thesis, University of Liverpool, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.343752.

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Toms, Anders. "Information Security when Integrating Actors in Health Care Processes." Thesis, University of Skövde, Department of Computer Science, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-825.

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<p>There is a growing interest within organisations today to focus on the core processes, i.e. the processes that create value for the intended customer, in order to stay compatible within the ever-fiercer competition. To have full control of the key processes may be a great step forward towards a more lean and effective organisation, not only for profit seeking companies but also for public welfare institutions like health care. Software aimed at supporting a process focus is continuously being developed and one such family of programs is commonly referred to as process managers.</p><p>A proc
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Books on the topic "Training of health care managers"

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Andrew, Creese, and Parker David, eds. Cost analysis in primary health care: A training manual for programme managers. World Health Organization. Division of Strengthening Health Services, 1991.

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L, Creese Andrew, Parker David Alan, World Health Organization, UNICEF, and Aga Khan Foundation, eds. Cost analysis in primary health care: A training manual for programme managers. World Health Organization, 1994.

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Perry, Diane. More than a place to live: A training manual for managers of housing and health care facilities for the elderly. National Health Pub. in cooperation with Jewish Family Services, 1989.

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Managed Care Technical Assistance Center (U.S.), ed. Health professions education and training programs: As you chart your course, HRSA's Managed Care Technical Assistance Center (MCTAC) can help you navigate the waters of managed care with workshops & onsite technical assistance from senior executives from managed care organizations. The Center, 2000.

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Managed Care Technical Assistance Center (U.S.), ed. State and local public health departments: As you chart your course, HRSA's Managed Care Technical Assistance Center (MCTAC) can help you navigate the waters of managed care with workshops & onsite technical assistance from senior executives from managed care organizations. The Center, 2000.

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L, Glueckauf Robert, ed. Psychological practice in a changing health care system: Issues and new directions. Springer, 1996.

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Peter, Ngatia, and African Medical and Research Foundation., eds. Training health care professionals. African Medical and Research Foundation, 2009.

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Renée, Lamoureux, Lesotho. Ministry of Health and Social Welfare, and UNICEF in Lesotho, eds. Primary health care training evaluation. UNICEF-Lesotho, 1998.

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Health, Botswana Ministry of, ed. Palliative care training: Health professional. Ministry of Health, 2007.

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Sagbohan, Michael. Primary health care training evaluation. Unicef, 1998.

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Book chapters on the topic "Training of health care managers"

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Little, Laurie. "Assertiveness skills training groups." In Earning a living outside of managed mental health care: 50 ways to expand your practice. American Psychological Association, 2010. http://dx.doi.org/10.1037/12138-037.

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Aspenson, David O. "Mind–body skills training groups." In Earning a living outside of managed mental health care: 50 ways to expand your practice. American Psychological Association, 2010. http://dx.doi.org/10.1037/12138-038.

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Knezevic, Bojana, Roman Andrzej Lewandowski, Anatoliy Goncharuk, and Maja Vajagic. "Studying the Impact of Human Resources on the Efficiency of Healthcare Systems and Person-Centred Care." In Intelligent Systems for Sustainable Person-Centered Healthcare. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-79353-1_8.

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AbstractWe explore the alternative explanation for barriers and facilitators for implementation of PCC evolving from human resources through the lenses of institutional theory. We have deepened the explanation by adding the perspective of different institutional logics, which shows that the physician's resistance or nurses’ support may originate from the differences in institutional logics. Working with patients by applying person-centered principles places new demands on health professionals. It is widely agreed that education and training are very important for the clarification on the roles
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Gilson, Mark. "Combining treatment and professional training within a private practice model." In Earning a living outside of managed mental health care: 50 ways to expand your practice. American Psychological Association, 2010. http://dx.doi.org/10.1037/12138-035.

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Tartaglia, Riccardo. "Brief Story of a Clinical Risk Manager." In Textbook of Patient Safety and Clinical Risk Management. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-59403-9_2.

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AbstractThis chapter briefly describes the experience of a doctor who worked for over 15 years as a clinical risk manager in a regional health service. The chapter describes the phases of a project that started with the establishment and organization of a structure dedicated to patient safety and the creation of a network of doctors and nurses with the function of managing clinical risk. The project was therefore developed through the training of health workers and the creation of a reporting system for adverse events. The first results obtained and the criticalities experienced in the relatio
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Gillespie, Rosemary. "Managers and Professionals." In Perspectives in Health Care. Macmillan Education UK, 1997. http://dx.doi.org/10.1007/978-1-349-13469-4_5.

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Bourey, James M. "Health care." In A Guidebook for City and County Managers. Routledge, 2022. http://dx.doi.org/10.4324/9781003262756-11.

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Arnetz, Bengt B. "Stress - Why Managers Should Care." In Stress in Health and Disease. Wiley-VCH Verlag GmbH & Co. KGaA, 2006. http://dx.doi.org/10.1002/3527609156.ch5.

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Launer, John. "Training." In Narrative-Based Practice in Health and Social Care. Routledge, 2018. http://dx.doi.org/10.4324/9781315231129-11.

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Folland, Sherman, Allen C. Goodman, Miron Stano, and Shooshan Danagoulian. "Health Care Labor Markets and Professional Training." In The Economics of Health and Health Care, 9th ed. Routledge, 2023. http://dx.doi.org/10.4324/9781003308409-23.

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Conference papers on the topic "Training of health care managers"

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Poddar, Kishan, and Bhanu Sharma. "Development of a Markerless Augmented Reality Application for Plumbing Tool Training." In 2025 International Conference on Ambient Intelligence in Health Care (ICAIHC). IEEE, 2025. https://doi.org/10.1109/icaihc64101.2025.10956975.

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Maia, Mélanie Raimundo, Marília Silva Paulo, Nuno Bettencourt, et al. "Training needs assessment for the design of health care digital transformation courses in EU." In 2024 Global Congress on Emerging Technologies (GCET). IEEE, 2024. https://doi.org/10.1109/gcet64327.2024.10934228.

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Winkelmann, Claudia, and Lothar Beyer. "A SPECIAL BLENDED-LEARNING PROGRAM FOR HEALTH CARE PROFESSIONS TO HAPTIC SENSORY DISCRIMINATION SKILLS INCREASES QUALITY OF TRAINING STANDARDS AND OPTIMIZES PATIENT CARE." In 19th International Technology, Education and Development Conference. IATED, 2025. https://doi.org/10.21125/inted.2025.1510.

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Lukhanina, Yuliia, Oleksandr Lukhanin, and Eva Jereb. "Improving the Quality of Healthcare Services Through Training Leaders." In Interdisciplinarity Counts. University of Maribor, University Press, 2023. http://dx.doi.org/10.18690/um.fov.3.2023.46.

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One of the key components of quality medical services is competent management and leaders in healthcare. Unfortunately, most managers do not have professional knowledge and skills in their positions, as they come to healthcare management through clinical experience. Since the course of management is not included in the training program for medical specialists. The purpose of the work is to identify the key competencies of a successful leader and possible methods of training. The Web of Science, CHINAL, PubMed, Sage databases were searched to identify peer-reviewed papers relating to health car
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Nasser, H., Y. Jha, G. Keane, C. Carreño, and Group Mental Health Working. "Innovative interventions for learning and development: improving psychiatric care through remote training and supervision." In MSF Scientific Days International 2022. MSF-USA, 2022. http://dx.doi.org/10.57740/n1mm-y210.

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INTRODUCTION In December 2019, following a request from MSF’s intersectional working group for mental health and psychosocial services, MSF’s telemedicine (TM) services team implemented a full-time psychiatrist based in Amman, Jordan. This was in the context of a global shortage of mental health (MH) clinicians, and rapidly increasing demand for MSF to provide MH care. This specialist’s main responsibility was to deliver psychiatric training and supervision using WHO’s MH global action plan intervention guide (mhGAP-IG). Prior to implementation, psychiatric training was delivered face-to-face
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Fleming, B., C. Smith, A. Ackerman, and J. O’Keeffe. "Enhancing Workforce Wellbeing: Implementing A Global Mental Health First Aid Program." In SPE International Health, Safety, Environment and Sustainability Conference and Exhibition. SPE, 2024. http://dx.doi.org/10.2118/220354-ms.

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Abstract This paper describes how a global energy technology company developed a mental health first aid (MHFA) program to provide workplace access to a trained mental health responder at the point of need and how this initiative also helps to raise awareness of the importance of good mental health in the workplace. The program complements the company’s existing Employee Assistance Program (EAP) and mirrors the provision of physical first aid response in the workplace. The program uses an employee-volunteer approach, teaching individuals to recognize and respond to signs and symptoms of mental
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Swa,, Annette, Faith Mwangi, Rachel Jumwa, et al. "Strengthening Integrated Management of Acute Malnutrition: Enhancing Capacity of Health Care Workforce and Systems on IMAM in Kwale County." In 4th International Nutrition and Dietetics Scientific Conference. KENYA NUTRITIONISTS AND DIETICIANS INSTITUTE, 2024. http://dx.doi.org/10.57039/jnd-conf-abt-2024-mbesm-09.

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Kwale County, comprising five sub-counties faces significant challenges related to acute malnutrition, with notable rates of stunting, underweight, and wasting. According to the Long Rain Assessment 2022, integrated Phase Classification acute malnutrition was classified in the Alert Phase (IPC Phase 2) in both livelihood zones. In 2022, County Stunting levels dropped from 34.2% reported in 2012 to 29.5% reported in 2022 which remains at a high prevalence level compared to the national level where 22.7% of children under-5 are stunted (KDHS, 2022). Therefore, integrated management of acute maln
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H, Juma, Worku DT, Evboumwan PE, et al. "Decentralised model of care (DMC) in response to a diphtheria outbreak in Kano, Nigeria: Strategy implementation." In MSF Paediatric Days 2024. MSF-USA, 2024. http://dx.doi.org/10.57740/sh2biq8fol.

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BACKGROUND AND OBJECTIVES Diphtheria is a vaccine preventable disease caused by toxicogenic Corynebacterium diphtheriae. Since declaration of an outbreak in Nigeria in December 2022, Kano state has been its epicentre, with 77% of the 12,581 confirmed cases nationally. In response, a Decentralised Model of Care (DMC) for delivering proximal, fast, and easily accessible curative and preventive community-based health care was introduced in Kano. Here, we describe implementation of this DMC and assess its impact in reducing mortality from diphtheria during this outbreak. METHODS Components of DMC:
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Silva Lidiane Aparecida Viera, Bernardes, de Lima Luciana, and Rodrigues Rita. "Enhancing teacher training for emotional and technological competence." In International conference Czech republic and lusophonic countries 2024: Education, art and digital technology in teaching. University of West Bohemia, Czech Republic, 2024. http://dx.doi.org/10.24132/zcu.2024.12426.86-87.

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The rapid transition to remote learning due to the COVID-19 pandemic emphasized the importance of integrating technological and socioemotional skills into teacher training. Facing the challenge of adapting to digital tools, educators encountered significant obstacles that affected their emotional health, leading to increased stress and burnout. In response, targeted training programs were initiated, focusing on educational technology and developing teachers’ emotional awareness and self-care practices. The study aimed to improve teachers’ understanding of their emotions, promoting self-regulat
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Placencia, Greg. "Reviewing the Use of Proactive Data Analysis in Developing Rail Safety Culture." In 2016 Joint Rail Conference. American Society of Mechanical Engineers, 2016. http://dx.doi.org/10.1115/jrc2016-5799.

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While experience is often the best teacher, learning from precursors is much less painful. The aviation and health care industries have greatly benefited from proactively analyzing and developing measures to address sentinel events and learning from various data sources. Such reflective learning is typical of High Reliability Organizations (HROs) with strong learning cultures. As technology like Positive Train Control increasingly integrates into the rail industry, the resulting data they inevitably produce can provide a wealth of knowledge that can greatly improve safety if the data streams a
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Reports on the topic "Training of health care managers"

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Jauny, Ray, and John Parsons. Delirium Assessment and Management: A qualitative study on aged-care nurses’ experiences. Unitec ePress, 2017. http://dx.doi.org/10.34074/ocds.72017.

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Aged residential care (ARC) residents with morbid health conditions frequently experience delirium. This condition is associated with diminished quality of life, preventable morbidity and untimely death. It is challenging and costly to manage delirium because of the complex interplay of physical and psychiatric symptoms associated with this condition in both primary and secondary services. With awareness of risk factors and knowledge about delirium, ARC nurses can play a vital role in early identification, assessment and treatment, but most importantly in preventing delirium in aged-care resid
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David, Fely, and Fely Chin. Factors that contribute to the varying performance of BSPOs and BHWs in the delivery of family planning services in Iloilo City. Population Council, 1994. http://dx.doi.org/10.31899/rh1994.1000.

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In 1992, the Population Council established the Family Planning Operations Research and Training (FPORT) Program in the Philippines. It brought together program managers and regional researchers to identify problem areas that might benefit from operations research. From Western Visayas (Region VI), the City Population Office (CPO) of Iloilo City in collaboration with the Social Science Research Institute of the Central Philippine University, identified a problem concerning the poor performance of volunteer family planning (FP) workers and undertook to study it. The study focused on the Baranga
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Childress, Cynthia Y. Bennett Health Clinic: Increasing Continuity With Primary Care Managers Through Modified Advanced Access. Defense Technical Information Center, 2002. http://dx.doi.org/10.21236/ada420876.

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Soto, Katherine, Raúl Herrera, and Rodrigo Brito. Competencies required for the performance of primary health care managers. A Systematic Review. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, 2023. http://dx.doi.org/10.37766/inplasy2023.9.0013.

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Herrera, Cristian. What are the impacts of policies regarding hiring, retaining, and training district health system managers? SUPPORT, 2017. http://dx.doi.org/10.30846/1702133.

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District managers are playing an increasingly important role in determining the performance of health systems in low-income countries as a result of decentralization. Different approaches are used to improve the quality of district managers, including ways in which managers are hired, retained, and trained.
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Burgess, Lawrence. SimCenter Hawaii: Virtual Reality Applications for Health Care Education and Training. Defense Technical Information Center, 2008. http://dx.doi.org/10.21236/ada520182.

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Programme, Enhancing Nigeria's HIV/AIDS Response (ENR). MARPs sensitization: A diversity training guide for health care providers in Nigeria. Population Council, 2012. http://dx.doi.org/10.31899/hiv11.1003.

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Chu, Joyce, Alya Reeve, Nicole Milan, et al. Researching the Effectiveness of a Decision Support Tool for Adult Consumers With Mental Health Needs and Their Care Managers. Patient-Centered Outcomes Research Institute (PCORI), 2019. http://dx.doi.org/10.25302/2.2019.ce.12114309.

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Salyers, Michelle, Angela Rollins, Gary Morse, et al. Does a Training Program for Mental Health Counselors Help Reduce Burnout and Improve Patient Care? Patient‐ Centered Outcomes Research Institute (PCORI), 2019. http://dx.doi.org/10.25302/4.2019.ih.13046597.

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Peñaloza, Blanca. Does training for healthcare providers in patient-centred care improve patient outcomes? SUPPORT, 2017. http://dx.doi.org/10.30846/1704124.

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Communication problems in healthcare may arise if healthcare providers focus on diseases and their management, rather than people, their lives and their health problems. Training healthcare providers to be more ‘patient centred’ could improve communication in consultations, increase patient satisfaction with care and improve health outcomes.
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