Dissertations / Theses on the topic 'Transportation South Africa'
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Fourie, Pieter Jacobus. "An initial implementation of a multi-agent transport simulator for South Africa." Pretoria : [S.n.], 2009. http://upetd.up.ac.za/thesis/available/etd-06242009-150215.
Full textFourie, Louis Jacobus. "Rethinking the formalisation of the minibus-taxi industry in South Africa." Pretoria : [s.n.], 2003. http://upetd.up.ac.za/thesis/available/etd-08022004-142807.
Full textSandén, Gustafsson Henrik, and Hampus Göransson. "Green Logistics in South Africa : A study of the managerial perceptions in the road transportation industry in South Africa." Thesis, Umeå universitet, Företagsekonomi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-91974.
Full textLefutso, David. "A study of current and potential future commuter transportation requirements in Kagiso township." Thesis, Rhodes University, 2005. http://hdl.handle.net/10962/d1003886.
Full textFerreira, Bernice Aloma. "An analysis of the views of Minibus Taxi drivers and commuters to road safety : a case study of the Northern Areas of Port Elizabeth." Thesis, Nelson Mandela Metropolitan University, 2010. http://hdl.handle.net/10948/1402.
Full textDe, Bod Anneke. "South Africa's freight transport involvement options in Sub-Saharan Africa : declining infrastructure and regulatory constraints." Thesis, Link to the online version, 2008. http://hdl.handle.net/10019/1622.
Full textVerster, Belinda. "Public transport interchanges as positive urban living environments." Thesis, Cape Technikon, 2004. http://hdl.handle.net/20.500.11838/1450.
Full textUrban environments are by their very nature vastly complex with regard to the way they operate and how they perform in terms of quality of life. The influence of public transportation on the urban environment was highlighted by the erstwhile South African Minister of Transport, Mr Abdulah Mohamed Omar (Department of Transport 1999) when he said that in order to ensure sustainable urban environments, public transportation needs to be the preferred mode of motorised transportation in our cities. In order for this target to be reached, as set by the Minister, it is clearly necessary that the public transportation system operates at its optimal level and that existing deficiencies be identified and addressed. One typical, under-achieving element in the public transportation systems of cities in the developing world is in fact the Public Transport Interchange (PTI). The quality of PTls and their surrounding urban environments has been seriously neglected and ignored in the past. Evidence strongly suggests that PTls have the potential to provide fundamental preconditions for social and economic development locally and in some instances in the wider metropolitan context. For this potential to be realised, a set of performance measures needs to be identified specifically for PTls as an evaluating tool and to guide upgrades and new developments. However, before such performance measures can be proposed, a full understanding of what a positive urban living environment could be in the context of PTls, needs to be developed. In summary, the objective of this research project is to address the existing shortcomings associated with Public Transport Interchanges by setting performance indicators for evaluating and developing PTls in the developing world context, with specific emphasis on Cape Town, South Africa.
Burgins, David Christopher. "Developing a long-term strategy for a selected small transport entrepreneur." Thesis, Nelson Mandela Metropolitan University, 2008. http://hdl.handle.net/10948/929.
Full textPienaar, Jacques Ludolph. "Development of an integration model for the transport operators in the Nelson Mandela Bay area." Thesis, Nelson Mandela Metropolitan University, 2008. http://hdl.handle.net/10948/900.
Full textTakuba, Raymond Chengetai. "The effect of wind turbine transportation on wind farm development in South Africa." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/13261.
Full textThis thesis investigates the transportation of wind turbines in an emerging wind energy market with a focus on South Africa. The research goal is to understand how the transport and the wind energy sectors interact; as well as how turbine transportation can unfold as a barrier to wind farm development in South Africa. Turbine transportation was found to be a key part of the wind farm development process which has been hampered in South Africa by poor planning, the design of the renewable energy procurement program and low cooperation amongst industry participants. Barriers to wind farm development include a shortage of logistics equipment such as cranes and trailers, a shortage of skilled drivers and crane operators and several embedded bottlenecks in the abnormal load transportation process. These factors combined have resulted in a cost premium of 5 - 10% for the turbine transportation process in South Africa as compared to the cost in larger established wind energy markets. The study additionally finds that the wind energy industry could benefit from better coordination of transport projects through industry bodies such as SAWEA, as the transport system is unlikely to be altered in order to accommodate the needs of the wind energy industry.
Behrens, Roger. "Matching networks to needs : travel needs and the configuration and management of local movement networks in South African cities." Doctoral thesis, Faculty of Engineering and the Built Environment, 2002. http://hdl.handle.net/11427/30500.
Full textMayekiso, Sipokazi. "The impact of transport infrastructure investment on unemployment in South Africa." Thesis, University of Fort Hare, 2015. http://hdl.handle.net/10353/2260.
Full textPotgieter, Andries Hendrik. "Appraising the national road transport system in the light of the South African economic development plan." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/3655.
Full textHavenga, Jan Hendrik. "The development and application of a freight transport flow model for South Africa /." Link to the online version, 2007. http://hdl.handle.net/10019.1/1175.
Full textLetsholonyane, Nelly. "Consumer decision-making processes for scholar transportation in South African cities: the case of Johannesburg and Pretoria." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/13283.
Full textMunitz, Stephen Michael. "Demand responsive transport : an economic study of the jitney in the South-Western Cape, 1926-1990." Master's thesis, University of Cape Town, 1991. http://hdl.handle.net/11427/17121.
Full textThis thesis treats the role of the jitney in urban transportation from an economic perspective. The method of enquiry begins with a theory review including a description of the jitney, the distinction between passenger and operator costs, economies of scale and scope, market structure, and an allocatively efficient pricing rule for the jitney industry. It is asserted that in an unregulated urban transportation market a socially efficient pricing structure arises, which reconciles both user and producer costs. A discussion of the rise and decline of the jitney industry in Cape Town from 1924 to 1931 and industry developments in the 1970's and 1980's places this exposition within an historic context. Policy implications of the aforegoing analysis are suggested with respect to the potential role to be played by the jitney in urban public transport. Based on this approach, an alternative consideration of the competition between the jitney and conventional transport methods is proposed.
Ribbonaar, Deidre. "Investigating the public transport system in Cape Town with reference to special needs passengers." Thesis, Cape Peninsula University of Technology, 2005. http://hdl.handle.net/20.500.11838/1447.
Full textInadequacies of the current public transport system cause an inconvenience for "normal able-bodied" passengers; however, it arguably isolates Special Needs Passengers (SNPs) from employment opportunities, recreational and educational opportunities. This research study focuses on what one might term mobility-handicapped persons who find it difficult to move around, or to hear and see. The term SNP or mobilityhandicapped persons encompasses more than just disabled persons. It includes customers laden with shopping bags, pregnant women, or someone with a broken leg, inter alia. The public transport system should enable persons with disabilities to experience the most optimal level of independence. It is crucial to have an accessible public transport system, because this is the first step in achieving independence for many SNP's. At present the system does not even satisfy the needs of able-bodied persons. How then is it supposed to respond to Special Needs Passengers? The public transport system can be divided into 4 categories namely, Infrastructure, Shared Road and Pedestrian Environment, Information and Vehicles. At present, these components of the system do not function efficiently. This research study was undertaken from three main perspectives in regard to the City of Cape Town: • The performance of the public transport system with reference to SNPs, • The performance of the city in terms of it's urban qualities and SNPs, and • The adequacy of the existing legal provisions and policy frameworks with reference to SNPs.
Nanto, Aphiwe. "The impact of a budget deficit on transport infrastructure investment in South Africa." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1015245.
Full textHavenga, Jan Hendrik, and W. J. Pienaar. "The development and appliction of a freight transport flow model for South Africa." Thesis, Stellenbosch : University of Stellenbosch, 2007. http://hdl.handle.net/10019.1/16041.
Full textENGLISH ABSTRACT: South Africa currently experiences the double jeopardy problem of catching up to global economic competitiveness whilst at the same time feeling the pressures of sustainability management spearheaded by a global agenda. Global sustainability is defined as growth that is shared without depleting natural resources or damaging the environment. Academic disciplines are challenged to make a contribution and economics as such should contribute by providing the lead and lag indicators for the planning and measurement of scarce resources usuage. This integrative view includes economic subdisciplines, such as logistics. This integrative view is an acknowledged part of the economics discipline, except that the macro-economic context of some sub-disciplines, such as logistics, often receives less attention during the course of academic activities. The distribution of resources and outputs in the economy is a logistics controlled cross-cutting factor, but suffers from a lack of macro-economic perspective, and lead and lag orientated measurement. This state of the affairs is a historic backlog of logistics and its specific position within economics. During the primary economic era the world began to configure networks and markets, which became more pronounced and settled with the dawn and settling of the industrial era. Logistics then was a “given” and did not receive much thought even as industrial, market economies developed. Transport was regarded as an administered cost, i.e. inefficiencies in logistics systems were evenly distributed between competitors, not giving any specific entity an advantage. With the advent of global competition and the diminishing returns on other cost saving measures, companies began to collaborate and integrate logistics functions within value chains, but the administered part of transport costs failed to receive the attention it required. In this way, global competitors did begin to experience disadvantages on a national level as whole economies suffered from inefficiencies in logistics and specifically transport systems.
Nicholls, Stephen John. "The effect of South African provincial road condition on the efficiency of forest product transport." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50146.
Full textENGLISH ABSTRACT: The context of the study is concern over declining provincial road condition due to insufficient government funding of road maintenance. These roads are by their public nature used by a wide variety of commercial and private interests contributing a variety of axle loads. There was no information available on the use of these roads by forest companies and the road conditions. Consequently a survey was conducted to determine condition and length of each segment of provincial road in use by forestry companies and the volume of wood transported over them. In addition data was gathered on other users and their contribution to the volume transported over each section. The questionnaire indicated that the provincial roads are in a poor state. The literature review suggested a significant reduction in total cost of transport can be achieved by maintaining or rebuilding these roads. South African forest companies provide the majority of the heaviest axle loading to these roads and must theretore take responsibility tor damage caused to them. Also a variety of forest companies use the same roads and consequently collaborative studies between companies are needed. A modified Dijkstra's algorithm was used to quantify the effect of the condition of South African provincial roads on the efficiency of the transport ottorest products. The model requires digitised raster road and forest map layers combined with transport vehicle specification as input. The products of the model are optimum routes from all source points to a single exit point or sink, the total volume transported across all road nodes and the total cost to extract all wood from a map section. This output allows managers to identify critical roads tor management attention and make tentative estimates of possible reductions to total cost by altering the road condition. The manager is able to test the sensitivity of the solution to changes in variables and gain a better overall picture of the interactions within the system. The model results, and improved understanding, will provide input to more specific and collaborative studies. South African forest managers can respond to the poor provincial road network by conducting ad hue maintenance to these roads to prevent them becoming completely impassable or to rebuild them to their design state and maintain them at that state. The cost of taking no actions is that these roads would eventually become impassable. The road network model determined that, for the study area, a unilateral decision to rebuild and maintain all roads would result in a net increase in transport costs ofR 2 million/year. When compared to the cost of ad hue road improvements for the same area of R 8 million it is obvious that proper road management is a better option. It was shown that 75% of the reduction in total cost is generated by improving only 31 % of the provincial road surface. Consequently, by improving selected roads (20% of the total provincial road network for the area) it was possible to generate a net cost R 2.9 million lower than if the roads were left as they are. If reductions in operating costs are included the net cost to the forest industry is R 3.1 million/year lower than leaving the roads as they are. In addition to the cost being lower, an improved road network would be in place and the current ad hue spending would be unnecessary. On a larger scale it was estimated that poor provincial road management costs the industry as a whole R 26 million or R 1.52/m3/year. This money can be used to offset the costs of maintaining and upgrading roads. It is therefore concluded that the South African forest industry needs to assess its policy on provincial road management and become more active in the managing of these roads. The tool developed and presented is intended as a prototype decision support tool in developing future policies.
AFRIKAANSE OPSOMMING: Die inhoud van hierdie studie handelaar die verval van provinsiale paaie as gevolg van die regering se onvoldoende fondse vir die instandhouding van die paaie. Hierdie paaie word as gevolg van hulle publieke aard deur 'n wye verskeidenheid kommersiële en private belange gebruik, wat bydra tot 'n verskeidenheid van asladings. Daar was geen inligting oor die bosbou maatskappye se gebruik van paaie of die toestand van die paaie beskikbaar nie. Gevolglik is 'n opname gemaak 0111 die kondisie en lengte van elke segment van die paaie wat deur die bosbou maatskappye gebruik word, vas te stel, asook die volume hout wat oor die paaie vervoer word. Data oor ander verbruikers van die paaie is verder ingesamel, asook hul bydrae tot die volume wat oor die paaie vervoer word. Die vraelys het aangedui dat die provinsiale paaie in 'n baie swak toestand is. 'n Literatuurstudie het getoon dat 'n beduidende daling in die totale vervoerkoste moontlik is deur hierdie paaie te onderhou afoor te bou. Die Suid-Afrikaanse bosbou maatskappye voorsien die meerderheid van die swaarste asladings op hierdie paaie en moet dus verantwoordelikheid neem vir beskadigde paaie, 'n Verskeidenheid bosbou maatskappye gebruik die paaie; gevolglik is gesamentlike studies tussen die maatskappye ook nodig. 'n Aangepaste Dijkstra algoritme is gebruik om die effek van die toestand van Suid- Afrikaanse provinsiale paaie op die effektiwiteit van die vervoer van bosbou produkte, vas te stel. Hierdie model benodig digitale inligting oor die hoofen bosbou paaie, asook die spesifikasies van die voertuie wat gebruik word. Die resultaat van die model is die optimale roetes vanaf alle bronpunt oorspronge tot by 'n enkele bestemming, die totale volume vervoer oor al die padnodusse en die totale koste verbonde aan die verwydering van alle hout uit 'n afgemerkte seksie op die kaart. Hierdie produk of result ate stel bestuurders in staat 0111 kritieke paaie vir aandag te identitiseer en om tentatiewe voorspellings van moontlike afname in die totale kostes te maak indien die toestande van paaie verbeter sou word. Die bestuurder kan die sensitiwiteit van die oplossing vir variasie in die veranderlikes toets en sodoende 'n beter geheelbeeld kry van die interaksie binne die sisteem. Die resultate van die model en n beter begrip daarvan, kan insterte lewer in meer spesitieke studies en gesamentlike studies tussen maatskappye. Suid Afrikaanse bosbou bestuurders kan teen die swak provinsiale padnetwerk optree deur ad hoc instandhouding toe te pas op hierdie paaie om te voorkom dat hulle totaal en alonbegaanbaar word. Ofhulle kan die paaie restoureer tot hul oorspronklike toestand en hulle dan in stand hou. Die kostes daaraan verbonde om nie op te tree nie, is dat hierdie paaie uiteindelik on-gaanbaar sal word. Die padnetwerkmodel het gewys dat vir die spesitieke studie area, 'n eenparige besluit 0111 alle paaie te herbou en onderhou, 'n algehele toename in vervoerkostes van R2 miljoen/jaar tot gevolg sal hê. Wanneer dit vergelyk word met die R8 miljoen wat die ad hoc padverbeterings kos, is dit duidelik dat geskikte padbestuur 'n beter opsie is. Daar is bewys dat 75% van die daling in totale kostes genereer kan word deur verbeteringe aan die oppervlaktes van slegs 31% van die provinsiale paaie te maak. Gevolglik was dit moontlik om netto kostes van R2,9 miljoen ruinder te genereer as vanneer geen instandhouding gedoen is nie. Dit is bewerkstellig deur verbeteringe aan geselekteerde paaie aante bring (20% van die totale provinsiale padnetwerk vir die area.) As die daling in bedryfskoste ingesluit is, sal die netto koste vir die bedryf R3.1 millioen/jaar ruinder wees as om die paaie so te los sonder enige aandag. Verder, tot laer koste sal daar 'n verbeterde pad netwerk in plek wees en die huidige ad hoc spandeering aan die paaie nie meer nodig wees nie. Op groot skaal, is die benaderd voorspelling dat 'n swak provinsialepadbestuurstelsel die bosbou bedryf R26 millioen of R 1.52/m3 uit die sakjaag. Hiedie misbruikde geld kan eerder teruggeploeg word in pad onderhoud en opgradeerings werksaamhede. Dit is dus nodig dat die bosbou bedryf sy beleid weer in oonskou moet neem in verband met die bestuur van provinsiale paaie en ook meer aktief die voortou sal moet neem in die instandhoudind van provinsiale paaie. Die metodiek hier ontwikkel kan 'n inleidende doel dien in die ontwikkeling van toekoemstige besluit neeming rakend die bestuur van provinsiale paaie.
Van, Zyl N. J. W. "Land-use transport strategies to cope with suburbanisation." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52913.
Full textENGLISH ABSTRACT: Suburbanisation is a world-wide phenomenon and is characterised by the decline of central business districts and accelerated growth of commercial activities in the suburbs. The impact of suburbanisation is wide-spread and multi-dimensional, affecting the whole urban system in terms of its structure, activity and transport patterns. In South Africa, suburbanisation, together with the impact of the former group areas policy, has made suburban developments less accessible to the low-income groups living on the edges of the metropolitan area. Planners have proposed various urban densification strategies for the rather unique problems of the spatially inefficient South African cities, including corridor development along main public transport routes and the development of activity nodes. In order to implement these urban densification strategies successfully, it is important to understand the locational choice behaviour of business managers, and the factors that will attract them to locate in a certain area. This will enable metropolitan authorities to evaluate and implement the best policies to promote development of priority corridors and nodes The research for this dissertation was motivated by the extensive problems of suburbanisation, the lack of knowledge on the relative impact of land-use transport factors on the locational choices of businesses, and the apparent limited application of stated preference (SP) survey techniques and discrete choice models to spatial choices of businesses for urban planning purposes. The main objectives of the research were to determine the locational choice behaviour of retail businesses in strategic spatial terms, and how this knowledge can best be used to manage suburbanisation. The dissertation reviews intemational and South African studies on the planning and policies of the main role players in the urban system relating to retail suburbanisation, i.e. the planning authority, retail firms and consumers. The dissertation discusses the results of the market research that was done among Cape Town retailers located in the CSO, and in low- and high-income suburbs. The survey collected quantitative information regarding the locational choice factors of retail managers, importance ratings of choice factors as well as stated preferences for CSO and suburban locations. The calibration results of various discrete locational choice models are discussed, including elasticities of choice factors obtained from model applications to the SP data. The development of a spreadsheet locational choice model based on typical characteristics of CSO and suburban locations is subsequently discussed. Elasticities of choice factors from the application of the spreadsheet model were determined and the model was also used to test a decentralisation trend scenario and a managed suburbanisation scenario. The dissertation makes conclusions and recommendations regarding the most important locational choice factors of retail managers, and the most effective policies and strategies for metropolitan authorities to manage suburbanisation and promote urban densification. The performance of SP models applied to spatial choices are also evaluated and recommendations are made regarding their application and further research needs.
AFRIKAANSE OPSOMMING: Stedelike desentralisasie is 'n wêreldwye verskynsel wat gekenmerk word deur die verval van sentrale sakegebiede (SSG) en die snelle groei van handelsbedrywighede in voorstede. Die impak van desentralisasie is verreikend en multi-dimensioneel en beïnvloed die hele stadstelsel in terme van sy struktuur, aktiwiteite and reispatrone. In Suid Afrika het desentralisasie saam met die impak van die voormalige groepsgebiedebeleid voorstedelike ontwikkelings minder toeganklik gemaak vir die lae-inkomstegroepe wat op die rand van die metropolitaanse gebiede woon. Beplanners het verskeie stadsverdigtingstrategieë, insluitende korridorontwikkeling langs hoofvervoerroetes en die ontwikkeling van aktiwiteitsnodusse voorgestelom die unieke probleme van die ruimtelik ondoeltreffende Suid-Afrikaanse stede die hoof te bied. Om hierdie stadsverdigtingstrategieë suksesvol te implementeer, is dit egter belangrik om die liggingskeusegedrag van besigheidsbestuurders, sowel as die faktore wat hulle beweeg om hulle in 'n spesifieke gebied te vestig, te verstaan. Hierdie kennnis sal metropolitaanse owerhede in staat stelom beleid te evalueer en die beste beleidsopsies te implementeer om die ontwikkeling van voorkeurkorridors en nodusse te bevorder. Die navorsing vir hierdie verhandeling is gemotiveer deur die omvattende probleme wat deur stedelike desentralisasie veroorsaak word, die gebrek aan kennis oor die relatiewe impak van grondgebruik-vervoerfaktore op die liggingskeuse van besighede, en die klaarblyklik beperkte toepassing van verklaardevoorkeuropnametegnieke (V V) en diskrete-keusemodelle op die liggingskeuses van besighede vir stadsbeplanningsdoeleindes. Die hoofdoelstellings van die navorsing was om die liggingskeusegedrag van kleinhandelbesighede in strategiese ruimtelike terme te bepaal en vas te stel hoe hierdie kennis gebruik kan word om stedelike desentralisasie te bestuur. In hierdie verhandeling word 'n oorsig gegee van die internasionale en Suid- Afrikaanse studies oor die beplanning en beleid van die belangrikste rolspelers in the stadstelsel wat desentralisasie van kleinhandel betref, naamlik die beplanningsowerheid, kleinhandelfirmas en verbruikers. Die resultate van marknavorsing onder kleinhandelaars vanuit Kaapstad se SSG en lae- en hoë-inkomstevoorstede, word bespreek. Die opname het kwantitatiewe inligting oor die liggingskeusefaktore van kleinhandelaars, die belangrikheid wat hulle aan keusefaktore heg, en hulle verklaarde voorkeure ten opsigte van vestiging in die SSG of die voorstede, ingesamel. Die kalibrasieresultate van verskeie diskretekeusemodelle word bespreek, insluitende die elastisiteite van keusefaktore wat deur die toepassing van die modelop V V-data verkry is. Vervolgens word die ontwikkeling van 'n liggingskeusemodel in 'n spreitabel wat op tipiese kenmerke van SSG- en voorstedelike liggings gebaseer is, bespreek. Elastisteite van die liggingsfaktore is bepaal deur die toepassing van die spreitabelmodel, en die model is ook gebruik om 'n desentraliasietendensscenario en 'n bestuurdedesentralisasiescenario te toets. Ten slotte word daar gevolgtrekkings en aanbevelings gemaak oor die belangrikste liggingskeusefaktore van kleinhandelaars, en die mees effektiewe beleidsopsies en strategieë wat metropolitaanse owerhede kan volg om stedelike desentralisasie te bestuur en stadsverdigting te bevorder. Die werkverrigting van V V-modelle wanneer dit op die liggingskeuse van besighede toegepas word, word ook geëvalueer en aanbevelings word gemaak oor die toepassing daarvan en verdere navorsing wat nodig is
Omolo, Samson Odira. "Biochemical indicators of the transportation stress of the South Africa abalone (perlemoen), Haliotis midae, Linn." Master's thesis, University of Cape Town, 1999. http://hdl.handle.net/11427/9954.
Full textAbalone exposed to air incurred greater metabolic and structural stress in muscle than do abalone at rest. Since foot and shell adductor muscle texture and flavor affect economic values of H Midae, the investigation sought evidence of differences attributable to transport of the commercial South African abalone based on environmental and exercise inducement. Tauropine dehydrogenase from Haliotis. midae muscle exhibits its highest activity 53.85 X 13.56 U g-1 wet weight in shell adductor muscle. The activities of octopine dehyedrogenase, strombine dehydrogenase or alanopine dehydrogenase in adductor muscle were very low. Therefore, tauropine dehydrogenase was isolated from adductor muscles for enzymatic determination oftauropine. Tauropine dehydrogenase was purified 8.5-fold with 47% recovery.
Bester, Marius. "Dominant factors which influence wheat production in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86586.
Full textENGLISH ABSTRACT: The protection of South Africa’s agricultural sector and in context, the wheat industry, is vital to ensure the food security and rural development of the country. The wheat industry contributes about R 4 billion to the gross value of agricultural production in South Africa and currently provides about 28 000 job opportunities. Preceded by maize, wheat is the second most important grain produced in South Africa. The phasing out of the Wheat Board in 1997, which led to the deregulation of South Africa’s wheat industry, has exposed the market price of wheat to international market forces. Post-harvest agricultural logistical services have also been transformed by the deterioration of agricultural infrastructure, leading to the employment of alternative transport and storage systems. Wheat production in South Africa has decreased significantly over the past two decades. The wheat industry is currently struggling to generate sufficient revenue for it to remain a financially viable crop. Producers are either shifting their focus to more profitable commodities or are abandoning farming altogether. It is the objective of this study to describe and define the dominant factors which influence wheat production in South Africa. This includes all the relevant post-harvest logistical activities and market related forces which influence the production volumes of wheat in South Africa. A qualitative research approach was undertaken to gather input data for the research presented. This was inclusive of liaising with producers as well as expert interviews with members in the wheat value chain. This provided unique and valuable insights into the dominant factors influencing wheat production in South Africa. The research presented in this thesis concluded that wheat production in South Africa is being negatively influenced by a decrease in the market price of wheat and a further increase in the cost of post-harvest logistical services. Furthermore the market price of wheat is being lowered by the implementation of an open market policy which allows the importation of cheap subsidized wheat. The cost of post-harvest logistical services has increased due the inefficiency of transport services resulting from a deteriorated transport infrastructure. In order to sway preference to wheat production in South Africa, government support will be required in the form of import tariffs, used to protect local farmers, and agriculture infrastructure development, which will be required to decrease the cost of post-harvest logistical services.
AFRIKAANSE OPSOMMING: Die beskerming van die Suid-Afrikaanse landbou-sektor en in hierdie konteks, die koringbedryf, is noodsaaklik vir die versekering van voedselsekuriteit en landelike ontwikkeling in Suid-Afrika. Die koringbedryf dra ongeveer R4 miljard tot die brutowaarde van landbouproduksie in Suid-Afrika en bied tans sowat 28 000 werkgeleenthede. Voorafgegaan deur mielies, is koring die tweede belangrikste graan wat in Suid-Afrika geproduseer word. Die uitfasering van die Koringraad in 1997, wat gelei het tot die deregulasie van Suid-Afrika se koringbedryf, het gelei tot die blootstelling van die markprys aan internasionale markverwante kragte. Na-oes landbou logistieke dienste is ook verander deur die agteruitgang van landbou-infrastruktuur, wat gelei het tot die ontwikkeling van alternatiewe vervoer- en berging stelsels. Koringproduksie in Suid-Afrika het oor die afgelope twee dekades beduidend afgeneem. Die koringbedryf sukkel tans om voldoende inkomste te genereer vir produsente. Produsente verskuif tans hul fokus na meer winsgewende kommoditeite of laat vaar boerdery heeltemal. Dit is die doel van hierdie studie om die faktore te beskryf wat koringproduksie beïnvloed in Suid-Afrika. Dit sluit in na-oes logistieke aktiwiteite en markverwante kragte wat die produksie-volumes van koring in Suid-Afrika beïnvloed. 'n Kwalitatiewe navorsingsbenadering is onderneem om insette in te samel vir die navorsing wat aangebied word. Dit sluit in onderhoude met produsente, sowel as deskundiges in die koring-waardeketting. Dit het ‘n unieke en waardevolle insig gelewer in die dominante faktore wat koringproduksie in Suid-Afrika beïnvloed. Die navorsing wat in hierdie tesis onderneem is het tot die gevolgtrekking gekom dat koringproduksie in Suid-Afrika negatief beïnvloed word deur 'n afname in die markprys en 'n toename in die koste van na-oes logistieke dienste. Die markprys van koring word verlaag deur die implementering van 'n opemark beleid wat die invoer van goedkoop gesubsidieerde koring toelaat. Verder het die koste van na-oes logistieke dienste toegeneem weens die ondoeltreffendheid van vervoer, bygedra deur ‘n verswakte vervoerinfrastruktuur. Om voorkeur terug na koringproduksie in Suid-Afrika te swaai, sal dit die ondersteuning vereis van die regering deur die implementering van invoertariewe, wat beskerming sal bied vir plaaslike boere, asook landbou-infrastruktuur ontwikkeling, wat die koste van na-oes logistieke dienste sal verbeter.
Isiagi, Moses. ""Perceived neighborhood walkability" and physical activity in four urban settings in South Africa." Master's thesis, Faculty of Health Sciences, 2019. http://hdl.handle.net/11427/31249.
Full textNocanda, Nosabatha. "Sustainable development principles in the implementation of the MyCITI transport system in Cape Town." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/8912.
Full textService, Labour Research. "Motor Transport Undertaking Industrial Council: wage analysis for the Transport & General Wokers' Union." Labour Research Service (LRS), 1987. http://hdl.handle.net/10962/2155.
Full textMohamed, Samantha Ann. "The feasibility of a congestion charge for Cape Town central business district from a traffic engineering perspective." Thesis, Cape Peninsula University of Technology, 2008. http://hdl.handle.net/20.500.11838/1036.
Full textThere is an ever increasing need to introduce travel demand measures as the ability to construct new and upgrade existing roads to accommodate additional traffic volumes decreases. The City of Cape Town, hereinafter referred to as the City, has forecasted that traffic in the city could continue to increase by two and a half percent per year. To mitigate against the increased traffic volumes, the City is proposing a number of travel demand strategies, including a park and-ride facilities and high occupancy vehicle initiatives in the short term. The City’s draft travel demand management strategy identifies congestion charging as a measure more possible implementation in the medium term. This study investigates the feasibility of introducing a congestion charge from a traffic engineering perspective. This entails determining if there could be a reduction in traffic entering the Central Business District, what type of congestion charge is most suited for Cape Town and what type of technology is most appropriate at this point in time. In determining the type of charge and technology for introduction in Cape Town, international experience and trials were drawn upon in terms of case studies and research completed. These included developed and developing cities that had either introduced a congestion charge or considered it. To determine the potential level of traffic reduction, transportation elasticities for road pricing/congestion charging were used. This method of calculating the traffic reduction has been used on similar studies and provides a reasonable indication of the potential percentage reduction which could be achieved. The elasticities were based on post-implementation studies undertaken in cities which had introduced a congestion charge or road user pricing. For this study, elasticities between -0.1 and -0.5 were used. The study found that of the types of congestion charging available, a simple cordon charge, around the central business district (CBD) was most feasible. A cordon area would be more appropriate due to the small charge area involved, the flexibility that it allows and because it does not need to be visually intrusive in terms of roadside and enforcement equipment. The location of the cordon area also allows the key roads around the CBD to become the bypass route for vehicles that currently pass through the area. In terms of the charge payment system, it was found that presently, a manual payment system would be more appropriate for the city than a tag and beacon system.
Fudu, Nonkanyiso. "Evaluate the effectiveness of the bus rapid transit system within the context of the local economic development in reference to the Nelson Mandela Bay municipality." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/d1010422.
Full textKajabo, Iyakaremye Serge. "ICT seamless operationalization of privately-owned public transportation." 2014. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001589.
Full textThe operation and management of privately-owned public transport (the taxi industry to be precise) in many countries, South Africa included; is increasingly challenging. Over the years, the taxi industry in South Africa has been characterized by many challenges such as violence, resulting from maladministration and lack of regulations. In addition, this could be attributed to irregularities and lack of formal approach within which the privately-owned public transport (taxi) operates. Another problem with the irregularities in the industry is handling physical cash by taxi drivers. This creates room for funds spillage and financial management challenges, resulting in conflict between taxi drivers and their employers. There is also an issue of taxation, which is a challenge to the Government. Due to the irregularities, the way in which the industry is operated, the operators have failed to comply. The goal of this research is to develop an ICT seamless Model for handling electronic payment for privately-owned public transportation in Gauteng.
Tiawoun, Yves-Bruno. "Public transport in developing cities : a possible role for the duo-bus?" Thesis, 2012. http://hdl.handle.net/10210/6344.
Full textTransport is vital to development. Without adequate access to employment opportunities, health services, education and other amenities of life, the quality of life of the community will suffer. In developing countries and cities, where higher levels of poverty and unemployment are found and where resources are limited, the role of "good" transport becomes even more important. The dissertation identifies and describes a • number of urban transport problems being experienced in developing cities today. It refers to the experience of other countries that have been facing similar scenarios, as well as the steps they have taken (or are taking) to deal with them. This thesis suggests that South Africa can benefit from a closer look at some of these steps, and also identifies areas which require deeper research. The dissertation acknowledges that no single solution exists to solve the wideranging nature of the transport "problem". A combination of approaches would seem to be desirable. These include organisational changes as well as technological and infrastructural changes. The dissertation acknowledges further that no single study of this kind can investigate all of these solutions in sufficient depth. It does however deal with some of the organisational changes which are initially necessary to allow later technological and infrastructural improvements to be implemented more successfully. The organisational changes, most of which have already been investigated and researched in depth, include new contractual arrangements, such as privatisation and concessioning. They also include co-ordination and integration of services. The dissertation suggests that the "corridor" proposals of the Moving South Africa study will play an important role in underpinning the concept of co-ordination. As far as infrastructural and technological changes are concerned the thesis describes the "corridor" developments in the South American cities of Sao Paulo and Quito, both of which are introducing bus-ways of varying degrees of sophistication. These infrastructural improvements are being combined with the use of electric buses (duo-buses) drawing power from overhead lines. In Quito, this combination of infrastructure and new technology is handling large numbers of passengers at a level which is equivalent to that of many of the busier public transport routes in South Africa. The dissertation suggests that South African cities will benefit from these developments and proposes that an investigation into such improvements should be carried out. These include an integrated, co-ordinated formal public transport network for the Johannesburg area, and the introduction of corridors on which passenger vehicles of improved design (including duo-buses) could be used to maximum advantage. The dissertation acknowledges that the legislative and planning framework necessary to support such improvements is still being introduced. It points out, however, that the introduction of the proposed transport authorities, and the emphasis on the "corridor" concept will facilitate the process. The dissertation expresses the hope that these improvements will be placed on the agenda as soon as possible and that in so doing, the rehabilitation of formal public transport in South Africa will be promoted.
"Die rol van logistiek in die verkryging van 'n mededingende voordeel vir spoorvervoer in die Suid-Afrikaanse vraggoedere mark." Thesis, 2012. http://hdl.handle.net/10210/5989.
Full textThe modern business environment is characterised by a new focus on strategies towards competitiveness and customer service. This includes efficient and effective logistical systems to support just-in-time, shorter production run strategies of customers. Furthermore, the outsourcing of non-core functions to third party service providers, is an increasing tendency. Transport providers are strategically positioned within logistical processes to provide value-adding services. Historically, the transport industry was a highly regulated arena which changed to a competitive deregulated industry. PROBLEM STATEMENT: With the deregulation of the transport industry, rail transport lost market share in the total land freight market. Other than deregulation, the following: In contrast with road, rail is responsible for the accomplishment of transport infrastructure and the maintenance thereof; the differences in the competitive traits of rail and road; and the increasing nature of change within the dynamic marketplace itself. After 200 years, the rail transport mode is confronted with the challenge of relevancy in the twenty first century. The main objective of the study is founded on systematic literary research of land transport within the RSA. The focus is on the role logistics plays in obtaining competitive advantage from a rail perspective. In order to achieve this, the following were investigated: the economics of transport; an evaluation of the competitiveness of the RSA road and rail industry; logistics as an approach to add value and differentiate the transport product; and suitable strategies specifically for rail in support of value adding and competitiveness. FINDINGS: The study finds that logistics can create competitive advantage for rail transport with an unique marketing orientation. This can be maximised by differentiating the rail transport product alignment with market share in the different segments and positioning in the product life cycle. The manufacturing higher value segment represents the biggest growth opportunity in market share. Innovation and quality improvements are prerequisites within rail, whilst selective divestiture strategies on non-profitable business must be considered. The requirement is to provide logistical services within the total supply chain which add value to customers products. Rail transport must therefore find a balance between cost leadership and differentiating strategies. Rail transport in the RSA is aware of the importance to provide logistical value in the freight market. However, it was found that the transformation to make logistics an integrated part of its business is lacking. In contrast, road transport rapidly developed the provision of complete logistical solutions in the freight market. Lastly, it was found that the outsourcing of logistics is a world trend, especially in respect of the USA and Europe.
Kilbourn, Roothie. "Die opskorting van 'n openbare vervoerdiens en die effek daarvan op die onmiddellike omgewing." Thesis, 2014. http://hdl.handle.net/10210/9297.
Full textHuman, Gert Jacobus. "'n Strategiese bestuursmodel vir die Suid-Afrikaanse Spoorpendelkorporasie Beperk." Thesis, 2014. http://hdl.handle.net/10210/11159.
Full textThe South African Rail Commuter Corporation Limited was established on1 April 1990 according to the Legal Succession Act of the South African Transport Services (9/1989). The newly established Corporation was faced by a lack of focus with reference to strategic direction. A duplication of activities prevailed which resulted in conflict between organisational units and individuals. The gap between the actual and desired organisational climate profile of the Corporation was also unacceptably wide. The need for a strategic management model in order to focus all activities of the Corporation became crucial and resulted in the undertaking of this study...
Booysen, Jan Gerhardus Lodewikus. "Subsidiëring van openbare passasierstreinvervoer met spesifieke verwysing na die Suid-Afrikaanse vervoerdienste." Thesis, 2015. http://hdl.handle.net/10210/14708.
Full textWentzel, Frederick. "Proposals for the co-ordination of formal public passenger transport in the Johannesburg area." Thesis, 2012. http://hdl.handle.net/10210/6683.
Full textFormal public transport has an important function to fulfill, both in terms of service provision and also in the broader context of the economy. This is so because so many workers live in dispersed areas and are dependent on public transport to arrive at work. This point is especially valid with regard to the Soweto area, which is one of the most heavily populated areas in South Africa, providing a large workforce to South Africa's most important economic region — the Witwatersrand. The main theme of this study is that all "formal" passenger transport operators in the Soweto area need to be integrated and that structural co-ordination should take place. This includes service provision in terms of routes and schedules as well as the ticketing system. This study provides an overview of the activities of the "formal" operators in the Soweto area. The conclusion that can be drawn is that the current "formal" service leaves considerable scope for improvement. It is also clear from the reports that have been quoted in this study that the minimum levels of service are not being achieved. Hence, this study proposes new road-based routes and schedules aimed at improving the coordination of bus and rail transport in the Soweto and surrounding areas. This study also proposes an integrated ticketing system, which is aimed at forming the basis for effective co-ordination. The purpose of these proposals is to assist the yet-to-be-established Transport Authorities to make decisions that will guide the co-ordination process in the right direction. The study also investigates other aspects that influence the "formal" public transport system. These include Government Policy, national objectives, ticketing systems and coordination. These aspects, combined with current research and schedules will be used as the basis where-upon new suggestions are made. The study emphasises that the suggestions made will not necessarily improve cost effectiveness but are primarily aimed at improving upon the current service. The study suggests however, that any additional funding that may be needed will be a moderate amount with regard to macro-economic variables, and at the same time will improve the quality of life of the community and will help in achieving national transport objectives as envisaged by the Moving South Africa study project. It is also suggested in this study that the time for meaningless debate is over and that the time has arrived to implement practical solutions with regard to the formal public passenger transport system in South Africa.
Conway, Peter Joseph. "Priority assessment of transportation projects in the central Witwatersrand area of South Africa." Thesis, 1994. http://hdl.handle.net/10539/22945.
Full textExisting priority assessment procedures are reviewed with a view to identifying a methodology which will be appropriate for use in the Central Witwatersrand Regional services Council area. It is concluded that a two stage methodology is most appropriate, adopting a.successive sub-setting technique and a detailed sufficiency rating technique respectively, The methodology is tested on the 1992/93 project list.
AC2017
Forshaw, Pauline. "An analysis of the South African Bus Rapid Transit (BRT) policy implementation paradigm." Thesis, 2012. http://hdl.handle.net/10210/4981.
Full textConsiderable research on public policymaking has been carried out over the years. A number of theoretical frameworks have been developed to try to understand the complexities of the policy process. Nevertheless, the implementation of policy remains, as deLeon and deLeon (2001) state “the most devilish of wicked problems”. It is this wicked problem that this thesis attempts to comprehend a little better in the context of public transport. There is a broadly expressed belief in South Africa that while we have developed some fairly robust public transport policies, we fall down when it comes to the implementation of these policies. However, policies are not equally complex in nature and surely therefore not equally demanding in implementation. While it is accepted that a number of political, economic and social factors are necessary for policy implementation, it is nevertheless hypothesised that the nature and complexity of a policy will influence the paradigm within which implementation will take place. Furthermore, the ‘success’ of the implementation process needs to be located within the context of the specific implementation paradigm. The objective of this thesis has been to (i) identify and (ii) apply an appropriate policy implementation framework or model to the implementation of the Bus Rapid Transit (BRT) programme in South Africa to understand the BRT policy implementation process that has emerged thus far and whether its very nature and characteristics place it within a certain policy implementation paradigm.
Vermooten, Joachim. "Economic control over domestic air transportation in South Africa : a historic perspective." Thesis, 2012. http://hdl.handle.net/10210/7442.
Full textThe development of aviation in the 20th century presented a new mode of transportation within South Africa. Soon it was recognised that air transportation would play an important role in the development of South Africa, as the country was ideally suited to it due to favourable weather conditions and relatively long distances between larger community settlements. Air transportation also presented a new form of competition to an existing mode of transport - railways. The interest of the public in air transportation was soon recognised and control applied in various forms. These included legislation, regulations, conditions to licenses as well as contractual provisions of agreements. Two forms of control over air transport developed, namely: air navigational (or technical and operational) aspects; and economical / commercial aspects.
Athienides, Angela. "The transportation of hazardous waste in South Africa : a comparative analysis of South African, British, American and Australian legislation." Thesis, 1998. http://hdl.handle.net/10413/5751.
Full textThesis (LL.M.)-University of Natal, Pietermaritzburg, 1998.
Rothman, Christoffel Hermanus. "Verhoudingbemarking in die algemene vrag en tenker padvervoerindustrie." Thesis, 2014. http://hdl.handle.net/10210/10984.
Full text"The role of transportation in the economic development of decentralised growth points in selected independent and self-governing black states in the Transvaal." Thesis, 2015. http://hdl.handle.net/10210/14709.
Full textCountries throughout the world suffer from uneven regional economic growth which can be caused by social, political, economic or geographical problems. The promotion of economic growth on a broad national basis is the method adopted by most countries to lift the standard of living of their people and to eventually eliminate poverty ...
"I2 - Intermodal interchange, information exchange : transforming transport infrastructure and improving the urban vitality of the Jabulani Node, Soweto." Thesis, 2014. http://hdl.handle.net/10210/8810.
Full textThe design of a transport interchange, as a catalyst for an integrated environment, economically viable, that allows people opportunities for self-realisation through a cohesive landscape of management, production and reproduction. The proposed investigation originates from the observation that public transport in Soweto is characterized by non-integrated routes amongst existing public transport role players amounting to increased travelling costs for commuters in transit. This is because of a lack of information Exchange amongst existing role players, inadequate employment opportunity and urban vitality within the township milieu. This dissertation will conceptualise a transport interchange as catalyst for an integrated environment, economically viable, to allow people opportunities for self-realisation through a cohesive landscape of management, production and reproduction (see Figure 1.39 pg 60). The project seeks to reverse conventional notions which associate transport buildings with crime, race and class differentiation. The aim of the study is to improve the efficiency of public transport infrastructure in the developing township of Jabulani, Soweto through the design of a transport interchange that contributes to the urban vitality of the Jabulani node. The study will investigate alternative means to further integrate transportation interchanges into communities by: (i) critically evaluating the traditional role of transport interchanges in the city as pragmatic spaces where people connect from one mode of public transport to another, and (ii) rethinking how transport interchanges can be used as a space for the exchange of ideas ultimately re-branding transport interchanges as social platforms that promote the exchange of information between people in transit.
Mbatha, Thokozani. "Factors affecting caregivers' perceptions of the mode of transport for school going children in rural areas : a case study of Emmaus area." Thesis, 2005. http://hdl.handle.net/10413/1901.
Full textThesis (M.A.)-University of KwaZulu-Natal, Pietermaritzburg, 2005.
Wosiyana, Mlungisi Jeffrey. "Transport issues that underpin access to a tiered government health system in the context of the HIV/AIDS and tuberculosis epidemics : a study of referral and emergency service transport in greater Pietermaritzburg." Thesis, 2001. http://hdl.handle.net/10413/3003.
Full textThesis (M.A.)-University of Natal, Pietermaritzburg, 2001.
Rikhotso, Jacqueline Tintswalo. "Traffic congestion and its impact on climate change through park and ride transportation system." 2015. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001877.
Full textThe transport sector accounts for 13% of all greenhouse gas emissions and is one of the few sectors where emissions are still growing. Car use is one of the principal contributors to greenhouse gas emissions in the transport sector. In this research an optimal park and ride facility that reduces automobile traffic congestion within the Central Business District (CBD) of the City Tshwane Metropolitan Municipality was investigated with a view to reducing greenhouse gases and their impact on climate. The use of park and ride transportation system is expected to reduce over 96.2% carbon emission by cars traveling along the A Re Yeng Bus Rapid Transport (BRT) line. Park and ride may be further researched for the feeder systems of the A Re Yeng BRT and within townships in the city of Tshwane metropolitan Municipality.
"Die rol van vervoersamewerkingsooreenkomste in die bevordering van toerisme in Suider-Afrika." Thesis, 2014. http://hdl.handle.net/10210/11308.
Full textTourism is generally regarded as the world's largest and fastest growing industry. As such it is a major employer and earner of foreign exchange and in many countries constitutes a significant component of the national economy. Although tourism can play an important role in promoting economic growth and development, its potential is determined by factors such as the existence of unique tourist attractions, the presence of natural resources, general economic conditions and political stability. The primary goal of this study has been to determine to what extent co-operation agreements between Southern African countries can contribute to the promotion of tourism to the region. The main approach of the study was to carry out a literature survey of the activities, . programmes and objectives of the institutions and organisations responsible for the promotion of tourism inSouthern Africa. For the purposes of this study, the Southern African region is regarded as consisting of Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, South Africa, Swaziland, Zambia and Zimbabwe. The study also considers the tourism potential of the area in terms of physical; economic and infrastructural criteria. The study has found that the Southern African region has outstanding tourism potential, based on its physical features. Each country in the region offers a variety of unique and divergent tourist attractions which can be regarded as complementary to each other. As a result the tourism potential of the region can contribute to continued economic development and growth. The study has however, found that a number of factors are limiting the optimal development of the tourism industry. These include: a lack of close co-operation between states, inadequate safety and security, insufficient economic growth and development and an infrastructure which does not support the optimal development of tourism in the region. The study recommends that all countries in the region should engage more closely with each other to develop marketing programmes aimed at exploiting the unique features of the region. To optimise the role of the tourism industry, it is recommended that both the public and private sectors, together with the community, should share the responsibility for its development. Tourism is essentially a community activity and all residents and organisations should be involved in its development promotion. In the light of the inadequate transport infrastructure which exists to promote tourism it is recommended that regional links be upgraded to allow member countries to connect with the comprehensive transport network in South Africa. This will contribute to regional co-operation and, since transport reaches across national boundaries, promote the optimal application of transport services within a much wider area. The study clearly indicates that, in the light of the newclimate of co-operation inthe Southern African region since the early 1990's, the role of South Africa within the context of co-operation agreements be clarified. The entire region can take advantage of South Africa's technical know-how and comprehensive transport infrastructure by maintaining closer relationships with South Africa. It is however, necessary to ensure that co-operation agreements incorporate the necessary safeguards to ensure that South Africa does not dominate its partners.
Seaman, Christiaan Hendrik Jakobus. "'n Verkennende studie na die implementering van verhoudingsbemarking binne 'n vervoeronderneming." Thesis, 2012. http://hdl.handle.net/10210/7218.
Full textThe size of South Africa's banking industry grew from R398 billion in 1995 to R471 billion in 1996 while banking transactions totalled R58 634 billion during 1996. Like most other service companies, the banking industry also experiences customer turnover. During the period March 1995 to February 1996 customer switch, which refers to the closing of an account at one institution and the opening of a new account at another institution, by clients of all banks amounted to 4,9 percent. Mutual interaction between a service provider and a client is a very important determinant of customer satisfaction with a service. It is therefore important for the company to focus on the retention of customers because it is more profitable to retain a customer rather than recruiting new customers. Customer switching can damage the future stream of income of a company. The loss of a customer therefore, is not only one transaction, the company looses a life long stream of income. Customer satisfaction therefore influences the primary source of future income of most companies directly. Quality service is of utmost importance for the success and survival of companies in today's competitive environment. To be successful it is necessary for each department within the company to operate effectively and to be client orientated. Companies believe that they will be more profitable if a marketing orientation is established within the company. Employees must therefore, understand their role in the total service chain. A client's perception of a service becomes reality when he/she experiences the service during a service encounter where interaction between the customer and the company takes place with the employee as intermediary. Employees of the company are seen as individuals who are in a relationship with the company similar to that between an external customer and the company. A company must therefore concentrate on both his external and internal clients because quality service rendered to internal clients results in quality service to the external client. The rendering of quality service is a very important dimension, in ensuring success and survival of a company. If investment in service quality therefore results in perceived improvement in service, quality is a profit strategy. Although theoretical studies suggest that companies offering a higher degree of service quality generate higher profits, no published studies or model exist where the total series of consequences, from the allocation of resources to customer satisfaction and eventually profitability, is discussed. Researchers believe that customer satisfaction results in profitability, but question the possibility of a positive correlation between market share and customer satisfaction. Against this background it was the purpose of this study to determine the impact of service quality, customer retention and staff retention on the market share and profitability of a financial institution by constructing a service quality-profitability relationship model to determine the relationship between the different dependent and independent variables. A literature and empirical study was therefore undertaken to on the one hand evince the role and importance of the relationship between the service company and the customer, employee and internal markets in accomplishing a loyal customer base and enduring market share and to on the other hand relate service quality with market share and profitability. The primary finding of this study is that relationships exist between the various dependent and independent variables of the hypothesized model which confirms that service quality do impact on market share which in turn correlates with the profitability of a company. Moreover, customer retention positively correlates with profitability. It was also determined that customer retention positively correlates with market share. It was, however, found that no correlation exists between service quality and customer retention whilst relationships between marketing costs and market share and marketing costs and profitability could also not be determined. In view of the findings of the empirical investigation, it is recommended that the chosen bank attends to the following aspects: the improvement of service excellence; the improvement of aspects accomplishing customer and employee retention; establishing a more Afrosentric rather than a Eurosentric dimension of culture within the organisational culture and managerial practice of the bank; determining the critical psychological state of employees; establishing a positive and constructive psychological state within the bank; revising the format of reporting management information in order to calculate the impact of service quality on profitability rather than determining relationships between the elements. In taking this approach, the bank should be able to employ the service quality-profitability relationship model to the advantage of the bank to measure the impact of service quality on profitability and optimizing the relationship between service quality and profitability.
Naudé, Louis Johannes. "An evaluation of the impact of the South African public transport policy on the restructuring of the commuter bus industry." Thesis, 2012. http://hdl.handle.net/10210/7536.
Full textThe purpose of this thesis was to assess the impact of the new public transport policy direction, with specific reference to competitive tendering, on the transformation and restructuring of the South African commuter bus industry. The main objective of this study was to develop a methodology to guide the transformation and restructuring of the bus industry. This main objective was achieved through the following secondary objectives: A comparison between international transforrnation experiences and the South African bus industry in an effort to develop a methodological basis for the change process; An assessment of the strategic gap in an effort to determine the 'focus of the change process; and The development of a detailed change strategy to guide the transformation process.The policy of spatial separation on racial grounds has played a major role in the development of the bus industry. The industry had shown consistent growth until 1982, but since then a considerable portion of the bus market share was lost to the combi taxi industry. A major conclusion of the study was that the new South African public transport policy is based on international best practices as well as the needs of local stakeholders and the country at large. The focus on integration of planning, modes and resources is of particular significance. Within an integrated transport network the commuter bus will have the opportunity to optimise its potential as safe, reliable and effective mass transport mode. Based on a thorough multiple analysis of the bus industry against various strategic evaluation models, the following major gaps were identified: Ineffective application of public transport modes, especially the commuter bus , in accordance with their unique operating characteristics; Pertinent skills deficiencies at operator and institutional level to successfully manage change in the new competitive environment; Efficiency of the present operations which is well below the required standard to secure tenders; Insufficient knowledge of and preparation for the tender system and its requirements; Insufficient actions to empower members of the previously disadvantaged communities; and Old and ineffective policies, systems and procedures. In support of the strategic gap analysis, various evaluation techniques were used to determine the best possible strategic alternatives. It was found that fundamental change is required to position the bus industry for future challenges. Long term objectives should focus on specific market objectives for the bus in transport networks, gaining of market share, securing alliances, empowerment of small operators and improving effectiveness. The generic strategy to secure tenders should be primarily a low cost leadership strategy. The essence of turnaround strategies should focus on cost reduction, which should largely be achieved through increased efficiency. Other grand strategies include diversification, market development, joint ventures and strategic alliances. Specific short term objectives are to formalise and structure the SABOA Development Foundation as primary vehicle for the empowerment of small and medium sized entrepreneurs in the transport industry and to facilitate further cooperation in the industry to share expertise and resources. Guidelines to adjust operator strategies and to assess empowerment models are also provided to guide operators in the transition process. It is recommended that change methodology be formalised to assist operators in the transition process. Finally it can be concluded that the bus industry can play a leading role in the future transport dispensation if appropriate pro-active action is taken. There is a huge strategic gap between the desired and expected outcomes which requires concerted efforts by the industry as well as the three spheres of government. It is essential that the Moving South Africa strategy be implemented as primary driving force behind the change process.
Dladla, Mbongiseni. "Role of metered taxis in the integrated and sustainable public transportation system in Durban." Thesis, 2015. http://hdl.handle.net/10210/13616.
Full textFriedman, Jonathan. "The logistics of steel distribution in South Africa with specific reference to a large transport operator." Thesis, 2015. http://hdl.handle.net/10539/16765.
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