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Journal articles on the topic 'Travel agency'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

&NA;. "Association Travel Agency." Journal of Wound, Ostomy and Continence Nursing 16, no. 6 (1989): 27A. http://dx.doi.org/10.1097/00152192-198911000-00017.

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Hodes, Karen A. "Travel Agency Dispensing?" American Pharmacy 33, no. 9 (1993): 6–8. http://dx.doi.org/10.1016/s0160-3450(15)30676-0.

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Buttle, Francis. "Travel agency merchandising." International Journal of Hospitality Management 5, no. 4 (1986): 171–75. http://dx.doi.org/10.1016/0278-4319(86)90017-4.

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4

Kwangdong Park. "Review on Japanese Travel Agency Law and Korean Travel Agency Bill." Dankook Law Riview 36, no. 1 (2012): 373–95. http://dx.doi.org/10.17252/dlr.2012.36.1.014.

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Dudek, Andrzej, Daria E. Jaremen, Izabela Michalska-Dudek, and Pavlina Pellesova. "Exploring travel agencies customers’ loyalty motives throught machine learning analysis." E+M Ekonomie a Management 27, no. 2 (2024): 201–20. http://dx.doi.org/10.15240/tul/001/2024-2-012.

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This article focuses on identifying the directions of changes in the decision-making process of purchasing package travels and the motives determining this purchase, as well as the impact of these motives on the affective, behavioral and global loyalty of travel agency customers during the COVID-19 pandemic. To achieve the research goal, a literature review and field research were conducted. In the case of secondary sources, the content analysis method was used to examine them, while data from primary sources (N = 1,508) were collected using an indirect survey technique (CAWI). The data analys

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Almira, Winona, and Wiguna Alodia Alodia. "Analisis Strategi Traditional Travel Agency Di Tengah Persaingan Online Travel Agency (Studi Kasus: Airlangga Travel)." Jurnal Manajemen 10, no. 2 (2019): 123. http://dx.doi.org/10.32832/jm-uika.v10i2.2553.

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The travel industry in Indonesia is still very attractive, especially when considering the large population of Indonesia and the growing value trend of the travel market. However, the development of information technology and the internet has had an impact on the proliferation of Online Travel Agencies (OTA), resulting in high levels of competition in the travel industry. Traditional travel companies must continue to innovate to maintain their presence in the competition. This research was conducted to analyze the competitive conditions of the travel industry in Indonesia, a case study at Airl

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Ross, Glenn F. "Travel agency employment perceptions." Tourism Management 18, no. 1 (1997): 9–18. http://dx.doi.org/10.1016/s0261-5177(96)00094-5.

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Lingyun, Zhang. "China's travel agency industry." Tourism Management 12, no. 4 (1991): 360–62. http://dx.doi.org/10.1016/0261-5177(91)90049-y.

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W., G. "Settling Travel-Agency Commissions." Cornell Hotel and Restaurant Administration Quarterly 37, no. 4 (1996): 13. http://dx.doi.org/10.1177/001088049603700409.

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Moliner, Miguel A., Javier Sánchez, Rosa M. Rodríguez, and Luís Callarisa. "Travel Agency Relationship Quality." Annals of Tourism Research 34, no. 2 (2007): 537–40. http://dx.doi.org/10.1016/j.annals.2006.11.001.

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S Soegoto, E., and A. H Nugroho. "Information Technology for Travel Agency." International Journal of Research and Applied Technology 1, no. 1 (2021): 148–53. http://dx.doi.org/10.34010/injuratech.v1i1.5658.

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The purposes of this research are to describe, analyze, and determine the online marketing strategy of domestic travel agent at Bandung Tour Expert. In this case, the authors focused on SWOT analysis to find out the right marketing strategy for the tour packaging. In this research, the data was collected using the observation method, meanwhile the data analysis method used were descriptive qualitative and SWOT analysis. Internet users number are increasing, especially adults with high mobility. For them who often travel outside the city, internet is crucial because it connects them with the tr

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Duvall, Patricia Wood, Ray M. Haynes, and Lawrence J. Truitt. "Evaluating Small Travel Agency Productivity." Journal of Travel Research 31, no. 3 (1993): 10–13. http://dx.doi.org/10.1177/004728759303100302.

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Bennett, Marion M. "Information technology and travel agency." Tourism Management 14, no. 4 (1993): 259–66. http://dx.doi.org/10.1016/0261-5177(93)90060-x.

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Soegoto, Eddy Soeryanto, and A. H. Nugroho. "Marketing Strategy in Travel Agency." Proceeding of International Conference on Business, Economics, Social Sciences, and Humanities 1 (December 1, 2020): 66–71. http://dx.doi.org/10.34010/icobest.v1i.13.

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The purposes of this research are to describe, analyze, and determine the online marketing strategy of domestic travel agent at Bandung Tour Expert. In this case, the authors focused on SWOT analysis to find out the right marketing strategy for the tour packaging. In this research, the data was collected using the observation method, meanwhile the data analysis method used were descriptive qualitative and SWOT analysis. Internet users number are increasing, especially adults with high mobility. For them who often travel outside the city, internet is crucial because it connects them with the tr

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P, Suresh Babu. "Influence of Education on Travel Agents' E-Business- An Analysis with ANOVA (A Study with reference to Kodaikanal, Dindigul District, Tamil Nadu)." Shanlax International Journal of Commerce 6, no. 3 (2018): 25–30. https://doi.org/10.5281/zenodo.1323068.

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A travel agents job involves not only making sales but also gathering information, researching travel products, analyzing options, and making recommendations, for these reasons, travel agents are often referred to the travel Consultants or travel counselors. The main products of a travel agency are transportation accommodation and packaged vacations. Airline tickets are the primary products line of most travel agencies.  Hence an attempt is made by the researcher to evaluate the role played by the travel agencies the operations of the travel agency, the services of a travel agency in prom

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Dudek, Jaremen, Michalska-Dudek, and Walesiak. "Loyalty Model Proposal of Travel Agency Customers." Sustainability 11, no. 13 (2019): 3702. http://dx.doi.org/10.3390/su11133702.

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Customer loyalty to a destination and accommodation services constitutes a frequent object of research; however, customer loyalty to travel agencies is rarely analyzed. The presented article is an attempt to fill in this research gap. Its purpose is to construct and verify the model covering the impact of the selected factors on the loyalty level of customers of travel agencies operating in Poland. The conceptualization of the loyalty model of travel agency customers (based on the European path-based EPSI model) proposed in the article was first used to illustrate the existing correlations in

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Kurniawan, M. Rizki, Oky Dwi Nurhayati, and Kurniawan Teguh Martono. "Sistem Informasi Geografis Pencarian Lokasi Agen Bus dan Travel Terdekat di Kota Semarang Berbasis Mobile dengan Metode Dijkstra." Jurnal Teknologi dan Sistem Komputer 3, no. 2 (2015): 302. http://dx.doi.org/10.14710/jtsiskom.3.2.2015.302-310.

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Nowadays, the mobility of people who travel to a place through road transportation is increasing, either private vehicle or public transportation services. By the high intensity of use the road transportation, especially the road transportation service in Semarang, in this cases are bus and travel, it makes the transportation service users often confused in determining transportation agency to be used, especially if user is in hurry. Therefore, transportation user need a mobile application that can provide bus or travel transportation agency locator services which nearby user location and prov

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Stevenson, Gordon Park. "Time Travel, Agency, and Nomic Constraint." Monist 88, no. 3 (2005): 396–412. http://dx.doi.org/10.5840/monist200588322.

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Kim, Hyeung-Chul. "Travel Agency ! How will you survive ?" Journal of MICE & Tourism Research 21, no. 3 (2021): 87–106. http://dx.doi.org/10.35176/jmtr.21.3.5.

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Tarasova, Anna, Anna Polukhina, and Avdykerim Arnaberdiyev. "Information Support for Travel Agency Performance." International Journal of Recent Contributions from Engineering, Science & IT (iJES) 8, no. 4 (2020): 69. http://dx.doi.org/10.3991/ijes.v8i4.17669.

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<p>Internet technologies create new platforms for the sale of goods and services, however, their emergence arise new issues of how to attract and retain users. Modern Internet users enjoy freedom of choice, they can easily find travel services, or skip them just by closing the browser tab. That is how Customer Relationship Management (CRM) systems were introduced to build and manage efficiently good user relationships. This article discusses the main functions of CRM, according to the classification of The Center for Research on Information Technology and Organizations (the University of

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Ohkita, Kenichi, and Kazumitsu Minamikawa. "Travel agency referral and retailer competition." World Review of Entrepreneurship, Management and Sustainable Development 12, no. 4 (2016): 457. http://dx.doi.org/10.1504/wremsd.2016.079317.

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Ohkita, Kenichi, and Kazumitsu Minamikawa. "Travel agency referral and retailer competition." World Review of Entrepreneurship, Management and Sustainable Development 12, no. 4 (2016): 457. http://dx.doi.org/10.1504/wremsd.2016.10000148.

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Mawaddah, Rana Atiqah, and Toto Sugiharto. "PENGARUH DIMENSI KUALITAS LAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN: STUDI EMPIRIS PADA KONSUMEN E-TRAVEL AGENCY (ONLINE TRAVEL AGENCY)." Jurnal Ilmiah Ekonomi Bisnis 26, no. 3 (2021): 206–22. http://dx.doi.org/10.35760/eb.2021.v26i3.3282.

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E-travel agency adalah sebuah layanan perjalanan yang merupakan bentuk dari kemajuan dalam bidang teknologi yang dibutuhkan masyarakat. Transaksi bisnis secara online (daring), termasuk pembelian tiket pesawat, makin banyak dilakukan masyarakat karena sangat efisien, praktis dan mudah. Hasil survei DailySocial menunjukkan sebanyak 69,31 persen responden pernah menggunakan jasa trasportasi udara dalam satu tahun terakhir. Sebagian besar dari mereka, yakni 91,76, melakukan pemesanan secara daring. Berkaitan dengan hal tersebut, penelitian ini dilakukan dengan tujuan menganalisis pengaruh dimensi

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Ting, Chih Wen, Miao Sheng Chen, and Chia Ling Lee. "The Influences of Travel Product Types on Online Travel Purchasing of e-Travel Agency." Advanced Materials Research 459 (January 2012): 500–504. http://dx.doi.org/10.4028/www.scientific.net/amr.459.500.

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This study explores the relationships among technology acceptance, perceived online risk, reducing transaction cost, service quality and satisfaction of customers’ transaction process in the Taiwan e-travel agency context. A mail survey of online travel products purchasers achieved an effective response rate of 58.3%. Data were analyzed using the structural equation modeling and multigroup comparison. The findings reveal that technology acceptance, perceived online risk, reducing transaction cost, and service quality are directly influence transaction satisfaction. Furthermore, the travel prod

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Ting, Chih Wen, Miao Sheng Chen, and Chia Ling Lee. "The Influences of Travel Product Types on Online Travel Purchasing of e-Travel Agency." Advanced Materials Research 459 (January 2012): 500–504. http://dx.doi.org/10.4028/scientific5/amr.459.500.

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Devasena, S. Valli. "Influence of Education on Travel Agencies' E-Business." International Journal of Information Systems and Social Change 5, no. 2 (2014): 32–38. http://dx.doi.org/10.4018/ijissc.2014040104.

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The success of Travel Agency e business depends on the Educational level of its agents. Because a travel agents job involves not only making sales but also gathering information, researching travel products, analyzing options, and making recommendations, for these reasons, travel agents are often referred to travel Consultants or travel counselors. The main products of a travel agency are transportation accommodation and packaged vacations. Airline tickets are the primary products line of most travel agencies. To cope up with the changing environment, education plays an important role.

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Kwak, Young-Dai. "A Study on Relationships between Travel Agency and Travel-related Organizations." Journal of Tourism and Leisure Research 35, no. 3 (2023): 25–38. http://dx.doi.org/10.31336/jtlr.2023.12.35.3.25.

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28

Wei, M. "Construction of Marketing Management Information System of Travel Agency Based on Customer Relationship Management." Advanced Materials Research 136 (October 2010): 69–76. http://dx.doi.org/10.4028/www.scientific.net/amr.136.69.

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The theory of customer relationship management has been gradually penetrated into all levels of enterprise management. As a close business with customers, travel agency should focus on customer relationship management, which is very important. This paper attempts to combine the concept of customer relationship management and the processes of traditional travel agency marketing to construct the system architecture, considering the actual situation and specific requirements of a travel agency, combining with norms and standards of the management of travel agencies industry, as well as, using the

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Febrian, Wenny Desty. "Boosting travel agency efficiency: A holistic approach." Annals of Human Resource Management Research 5, no. 1 (2025): 91–104. https://doi.org/10.35912/ahrmr.v5i1.2792.

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Purpose: This study examines the influence of Green Human Resource Management (GHRM) and Human Resource Information Technology (HRIT) on productivity and organizational culture in travel bureaus, including their direct and indirect effects. Research Methodology: This study adopts a quantitative approach using survey data from travel bureau employees. Analysis is conducted with Structural Equation Modeling (SEM) using structured questionnaires and statistical software to test hypotheses. Results: GHRM and HRIT positively influence productivity but do not significantly impact organizational cult

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Ganna, Bedradina, Nezdoyminov Sergii, and Ivanov Andrii. "Usability Audit Technology of Travel Agency Website." International Journal of Engineering and Advanced Technology (IJEAT) 9, no. 2 (2019): 5–8. https://doi.org/10.35940/ijeat.B3052.129219.

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In the context of growing competition in the market of tourist services, it becomes necessary to introduce digital technologies: booking tours with the help of on-line service, which saves time, speeds up the processing of the application and confirmation of the selected tour. The introduction of information technologies in the system of booking and reservation of hotels, air tickets requires the development of high-quality design and convenient search for consumers on the websites of travel companies. In the modern conditions of globalization of the tourist market, quality management of websi

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Md., Abdus Salam, and Abdul Halim Md. "Post Pandemic Challenges of the Travel Agency Business in Bangladesh." International Journal of Science and Business 12, no. 1 (2022): 70–80. https://doi.org/10.5281/zenodo.6685142.

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The primary purpose of this study is to determine the post-COVID-19 challenges of the travel agency business. This study has also recommended some recovery plans to minimize post-COVID-19 challenges which is faced by the travel agency businesses of Bangladesh. Considerably, prevalent travel agents of Bangladesh are the target population for this study. The online survey development platform known as “Google Form” was used to formulate the questionnaire: which was distributed to the 150 respondents. The questionnaire was prepared following the non-probability convenience sampling me

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Zhang, Ke. "The Problems and Solutions of Strategic Brand Management." Applied Mechanics and Materials 644-650 (September 2014): 5872–75. http://dx.doi.org/10.4028/www.scientific.net/amm.644-650.5872.

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In recent years, with the rapid development of China's economy, more and more standardized of all aspects, the tourism industry is also increasingly tending to mature, the number of tourists who have demand for public services is increasing, strengthening travel agencies’ strategic brand management is the inevitable choice to the construction of China's tourism power, but also a positive role in the construction of local tourism services, which has important significance. Facing wide disparity of the Chinese and foreign travel, as well as the reality background of the large-scale foreign capit

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Oh, Soo-Kyung. "Factors Influencing Operation of Travel Agency Services." Journal of the Korea Contents Association 7, no. 10 (2007): 283–92. http://dx.doi.org/10.5392/jkca.2007.7.10.283.

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Gao, Guang-Xin, and Jian-Wu Bi. "Online travel agency or blockchain-based platform?" Annals of Tourism Research 109 (November 2024): 103846. http://dx.doi.org/10.1016/j.annals.2024.103846.

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Dolnicar, Sara, and Christian Laesser. "Travel Agency Marketing Strategy: Insights from Switzerland." Journal of Travel Research 46, no. 2 (2007): 133–46. http://dx.doi.org/10.1177/0047287507299573.

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Chang, Kuo-Chien. "How travel agency reputation creates recommendation behavior." Industrial Management & Data Systems 115, no. 2 (2015): 332–52. http://dx.doi.org/10.1108/imds-09-2014-0265.

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Purpose – The purpose of this study is to explore the effect of travel agency’s reputation on customer recommendation behavior by examining the mediating effects of customer-perceived functional and emotional value as well as the moderating effects of tour leader performance and customer flow experience in the travel agency sector. Design/methodology/approach – A statistical analysis of the collected questionnaires was computed based on the 463 usable responses from Taiwan tourists who joining the group package tours traveling to China. Structural equation modeling is the essential analysis me

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Randolph, Linda Bird. "How to select a travel nursing agency." Nursing Management (Springhouse) 34 (March 2003): 6–8. http://dx.doi.org/10.1097/00006247-200303001-00002.

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Shoifuro, Indah, and Clarashinta Canggih. "Hubungan Kualitas Pelayanan Islami dan Citra Biro Perjalanan (Travel) Terhadap Keputusan Jamaah dalam Menggunakan Biro Perjalanan (Travel) Haji dan Umrah." MALIA (TERAKREDITASI) 12, no. 1 (2020): 39–52. http://dx.doi.org/10.35891/ml.v12i1.2323.

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This research aimed to examine the relationship between Islamic service quality and the image of travel agency toward customer decision to use Hajj and Umrah travel agency. The method used in this research was quantitative through multiple correlation analysis, with total sample of 94 person. Data collected through questionnaire used likert scale. The results of this study indicated that Islamic service quality did not show a significant relationship to the customer decision of using Hajj and Umrah travel agency, while image of the travel agency had a significant relation on the decision. Howe

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Arowosafe, Folusade C., Oluwafemi K. Kazeem, and Olalekan A. Tunde-Ajayi. "Preference for Travel Agencies over Independent Travelling in Lagos state, Nigeria." Ottoman:Journal of Tourism and Management Research Vol.9, No.2 (2024): 1204–15. https://doi.org/10.5281/zenodo.14093843.

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Abstract Attractive packages and quality services provided by a travel agency may not only determine travelers’ preference but also encourage satisfaction and improves the reuse of travel agency. This study thus was aimed at determining the factors motivating preference, travelers’ awareness and perception regarding travelling independently and using travel agent services. A total number of 300 samples of questionnaire were administered purposively to travelers. The data obtained was analysed through the use of Statistical Package for Social Sciences (SPSS version 21) while result

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Mazurek-Kusiak, Anna. "Model of Tourist Service Purchasing Decisions in Travel Agencies." Folia Turistica 58 (June 30, 2022): 9–33. http://dx.doi.org/10.5604/01.3001.0016.0328.

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Purpose. In this study, a model is developed for making purchasing decisions by consumers on the travel agency market. Method. Research on the purchasing process by tourists was carried out applying the diagnostic survey method. Making efforts to ensure that research on the behaviour of consumers regarding tourist services and determinants concerning participation of Polish society in tourism are characterised by reliability, the selection of the sample was purpose-specific, while the control variables were region, gender, type of residence (city, village) and age. The community structure was

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Kusumaningtyas, Menur, and Fitri Nur Latifah. "Strategi Pengembangan Teknososiopreneurship dalam Industri Pariwisata Halal di Era Revolusi Industri 4.0: Pendekatan Fenomenologi pada Halal Travel Agency." Perbanas Journal of Islamic Economics and Business 4, no. 2 (2024): 141. http://dx.doi.org/10.56174/pjieb.v4i2.255.

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Dalam era revolusi industri 4.0, pengembangan Halal Travel Agency menjadi penting sebagai respons terhadap perubahan teknologi dan kebutuhan konsumen. Tulisan ini bertujuan untuk mengeksplorasi strategi pengembangan Halal Travel Agency menuju konsep teknososiopreneurship dalam menghadapi revolusi industri 4.0. Bisnis Halal Travel Agency mengalami dampak signifikan dari perubahan industri, terutama dalam hal digitalisasi dan konsep teknososiopreneurship. Mengubah mindset korporat menjadi krusial dalam menyesuaikan dengan perkembangan tersebut. Penelitian ini bertujuan untuk menawarkan strategi

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Rodríguez-Pallas, Ángel, Myriam Yolanda Sarabia-Molina, María Dolores Sánchez-Fernández, and José Ramón-Cardona. "Gender and Age in the Travel Choice by Spanish Travel Agency Consumers." Societies 14, no. 6 (2024): 90. http://dx.doi.org/10.3390/soc14060090.

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The tourist intermediary industry has faced multiple challenges to adapt their offers to the heterogeneity of tourists, and understanding consumer interests from a gender and age perspective is considered crucial in the design and marketing of tourist products. The aim of this article is to examine the differences generated by the gender and age variables of consumers of Spanish travel agencies when choosing travel and tourist destinations, focusing on different types of travel, the choice between national and international destinations, and specific destination types. An explanatory quantitat

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Rodríguez-Pallas, Ángel, Myriam Yolanda Sarabia-Molina, José Ramón-Cardona, and María Dolores Sánchez-Fernández. "Gender and Age in the Travel Choice by Spanish Travel Agency Consumers." Societies 14, no. 90 (2024): 1–15. https://doi.org/10.3390/soc14060090.

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Volek, Martin. "Online Marketing Strategies for Travel Agencies." Studia commercialia Bratislavensia 4, no. 16 (2011): 590–99. http://dx.doi.org/10.2478/v10151-011-0013-0.

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Online Marketing Strategies for Travel Agencies This paper describes the theoretical foundations of marketing in the online environment in which a travel agency may develop an effective strategy for selling their products. In the first part of the article the author is focusing on functions of online marketing as well as on its advantages over traditional marketing instruments. In the next section the author addresses the search engine optimization in order to improve the position of a travel agency when searching for potential customers. In the final section the author describes the key socia

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Luo, Ziyang. "Affect Appears Based on Local Shop Sales Revenue Affecting the Tourism Industry." Advances in Economics, Management and Political Sciences 11, no. 1 (2023): 53–56. http://dx.doi.org/10.54254/2754-1169/11/20230510.

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This paper work analysis how much did the local shop impact their annually profit and how did they do the proportion with travel agency company to make Win-win condition and keep cooperation in a long term, to get result which is there will be huge impact to travel agency company in their annually profit. Also the influence that through the cooperation that involves travel agency and local shop to improve the situation of China using different type of promotion to cause the growth of economics scale and the quality of tourism industry in China.

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Lachake, Prof C. P. "Way Wise." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 01 (2024): 1–13. http://dx.doi.org/10.55041/ijsrem27887.

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CRM can enable the enterprise to enhance greatest the satisfaction degree and loyalty degree of customer through the effective integrating the human resources, the operation flow and the specialized technology. The data mining technology is playing the very essential role in the CRM implementation. This article introduced the CRM and the data mining technology, and constructed the frame of travel agency CRM based on data mining aimed at the travel agency industry, and focused on the using of data mining technology in the travel agency customer relationship management. Keywords— Track Location

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Anwar, Muhadjir, Ayundha Evanthi, and Eko Purwanto. "Travel Agency Companies Under Environmental Uncertainty: Multiple Strategic Orientation and Performance." Jurnal Manajemen Teknologi 24, no. 1 (2024): 30–45. https://doi.org/10.12695/jmt.2025.24.1.3.

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Abstract. The tourism sector, the economy, and the industries that support it have all been severely damaged by the worldwide pandemic. Several of the tourism industry's market segments, such as lodging, dining, and travel agencies, are at saturation. To maintain a sustainable competitive advantage and achieve the intended results, companies need to have a well-defined plan of action to navigate the constantly shifting business landscape. This study will examine the mediating role of organizational strategic orientation in the performance of travel agency companies in the face of environmental

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Aryanti, Desy, and Eeng Ahman. "PENGARUH ASSURANCE TERHADAP LOYALITAS PELANGGAN CORPORATE TIKET MASKAPAI PENERBANGAN DOMESTIK PT. INTERLINK TOURS & TRAVEL BANDUNG (Survey Kepada Pelanggan Corporate Tiket Maskapai Penerbangan Domestik PT. Interlink Tours and Travel Bandung)." Journal : Tourism and Hospitality Essentials Journal 2, no. 1 (2016): 219. http://dx.doi.org/10.17509/thej.v2i1.1935.

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Travel and tourism in the world is a milestone for the global economy industry today. Tourism is currently standing strong in almost all countries as an industry in their respective countries, including Indonesia. One of the important tourism industry in the implementation of tourism is travel services as tourist facilities required to meet travel. One of the travel services required by tourists is a travel agency. Many travel agents established in the provinces where people often travel potentially that West Java especially in Bandung. In 2011 the number of places of business travels are in B

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Huang, Leo, and Michael Chang. "Why do travel agencies choose to undergo IPOs in Taiwan?" Tourism Economics 24, no. 1 (2017): 79–91. http://dx.doi.org/10.1177/1354816617725452.

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Travel agencies have seen an increasing number of firms going public in recent years. This study explores and empirically examines the initial public offering (IPO) strategy model for travel agencies by adopting a three-round Delphi research design. Qualitative interviews with the 13 travel agency chief executive officers and related experts provided additional insights. The result shows that Taiwanese travel agencies consider 9 internal motivations, 8 external environment forces, and 11 determinants for the decision to go IPO and 10 performance indicators post-IPO. Finally, the model herein i

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Munawaroh, Munawaroh, Hary Sulaksono, and Tamriatin Hidayah. "Pengaruh Persepsi Keamanan, Kemudahan Bertransaksi, Harga, Dan Kualitas Informasi Terhadap Minat Beli Ulang Melalui Kepuasan Pelanggan Pada Online Travel Agency (OTA) Traveloka.com." JMBI : Jurnal Manajemen Bisnis dan Informatika 2, no. 1 (2022): 1–15. http://dx.doi.org/10.31967/prodimanajemen.v2i1.541.

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This study aims to analyze the effect of perceived security, ease of transaction, price and quality of information on buying interest through customer satisfaction at the Online Travel Agency (OTA) Traveloka.Com. This research method uses descriptive quantitative research, data collection techniques use purposive sampling by distributing 60 questionnaires to STIE Mandala Jember students, the analytical method used is path analysis using SPSS version 20 and Sobel test calculator to test hypotheses. The results of this study indicate that: 1) the perceived security, price and quality

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