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Mlindazwe, Thozama. "Guidelines for the development of an induction programme for the Education Management Development Centre, Metropole South District." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/4210.
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Thesis (MPA (Public Management and Planning))--University of Stellenbosch, 2010.ENGLISH ABSTRACT: South African government employees are under extreme pressure to deliver quality and effective service to the public. They are also under extreme pressure to develop leadership and skills and to set high standards for quality service delivery. The Government therefore has a duty to ensure that employees are well equipped to render services needed by the public. The Department of Education is under scrutiny and pressure to address the skills shortage in the country and such skills must be of a globally acceptable standard. It is therefore most essential that new employees of the Department of Education at district level be well aware of the Department’s vision and mission and what the Department of Education stands for. The new employee needs to be well aware of the micro, macro and meso objectives of the Department. Employees at the district level of the Department of Education are there to provide guidance, governance and leadership to the leadership in the schools. This is a huge responsibility that needs employees who are aware of the Department of Education. By induction, the new employee can be made fully aware of what the organisation stands for. Through induction, the objectives, vision, mission, challenges, strengths and culture of the organisation can be transferred and emphasised. What the organisation believes and its objectives must be transferred by means of communication from the starting phase of the employee’s entry. This makes induction one of the important aspects of organisational development. It is important for each new employee in the South African public sector to be exposed to a sound induction programme. This research was undertaken with the aim of providing guidelines for the development of the induction programme of the Education Management Development Centre (EMDC) South. Data for emperical study was collected by means of focus groups discussions unstructured interviews and case study
AFRIKAANSE OPSOMMING: Werknemers van die Suid-Afrikaanse regering is onder geweldige druk om kwaliteit en effektiewe diens aan die publiek te lewer. Hulle is ook onder geweldige druk om leierskap en vaardighede te ontwikkel en om ‘n hoë standaard vir kwaliteit dienslewering daar te stel. Die Suid-Afrikaanse regering het dus ‘n plig teenoor sy werknemers om te verseker dat hulle goed toegerus is om die nodige dienste aan die publiek te lewer. Die Onderwysdepartement is ook onder die vergrootglas en onder druk om die vaardigheidstekort in die land aan te spreek en op ‘n manier wat voldoen aan globale aanvaarbare standaarde. Dit is daarom baie belangrik dat nuwe werknemers op die distriksvlak van die Onderwys Departement bewus moet wees van sy visie en missie, en wat die Onderwys Departement se stand van sake is met betrekking tot die bogenoemde kwessie. Die nuwe werknemers moet bewus wees van die mikro, makro en meso doelwitte van die Departement. Werknemers op distriksvlak van die Onderwys is daar om leiding, beheer en ondersteuning te bied aan die leierskap van die skole. Hierdie is ‘n baie groot verantwoordelikheid wat ‘n werknemer benodig bewus is van die operationele prosedures van die Onderwys Departement. Dit is deur induksie dat die nuwe werknemer ten volle bewus gemaak kan word van waarvoor die organisasie staan. Dit is deur induksie dat die doelwitte, visie, missie, uitdagings, sterk punte en kultuur van die organisasie oorgedra en beklemtoon kan word. Dit waarin die organisasie glo en sy doelwitte moet deur middel van kommunikasie vanaf die intree fase aan die werknemer in die organisasie oorgedra word. Induksie is daarom een van die belangrike aspekte van organisasie-ontwikkeling. Dit is belangrik dat elke nuwe werknemer in ons Suid-Afrikaanse publieke sektor aan ‘n goeie induksieprogram blootgestel word. Hierdie navorsing beoog om riglyne te gee vir die ontwikkeling van die induksieprogram vir die OBOS Suid. Die data vir die emperiese studie was ingesamel deur middel van fokusgroep besprekings, ongestruktureerde onderhoude en ‘n gevallestudie.
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Le, Roux Emezia. "The validity of the assessment centre in predicting managerial performance of business development managers." Diss., Pretoria : [s.n.], 2004. http://upetd.up.ac.za/thesis/available/etd-03172005-110824.
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Schuite, Gerard. "FLIGHT TESTING IS OUR PROFESSION – AN OVERVIEW OF TEST FLIGHT AND DEVELOPMENT CENTRE." International Foundation for Telemetering, 1999. http://hdl.handle.net/10150/608309.
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International Telemetering Conference Proceedings / October 25-28, 1999 / Riviera Hotel and Convention Center, Las Vegas, NevadaThe aim of this presentation is to give an overview of TFDC’s capabilities as a flight test centre and the approach with respect to the management of flight testing.
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Haghgooie, Amin. "Developing A Knowledge Taxonomy For Business Development In Construction Companies: A Case Of Turkish Construction Industry." Master's thesis, METU, 2012. http://etd.lib.metu.edu.tr/upload/12615335/index.pdf.
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The term business as an economical activity brings along many issues related tomanagerial activities, competition, marketing, finance, risk, etc. which all of them include a high level of decision making that need to be supported by trust able knowledge. Due to the unique specifications of the construction industry and the high sensitivity regarding the decisions made accompanied with the business, knowledge and knowledge management have been considered essential for the industry. As a fundamental step of a well structured knowledge management system, classification of the knowledge plays an important role in organizing and representing a domain. Among the many aspects of decision making, decisions regarding the business development of a company play a crucial role in the survival and growth of an available business. However up to now, the literature has a shortage on a comprehensive work which attempts to classify the knowledge in this specific domain of the construction industry. In an effort to cover this gap in the literature, this study focuses on developing a knowledge taxonomy for business development management in a construction company based on semi-structured interviews with Turkish construction professionals. The taxonomy designed by referring to expert opinion is comprised of five major concepts: Business environment, Clients, Partners, Related parties, and own Company. The presented taxonomy is tested on real cases and believed to be used for representing, storing, sharing, retrieving and in general, managing knowledge related to business development management of a construction organizations for decision supporting purposes. More over in order to demonstrate how the presented taxonomy can be used in a company a knowledge management tool has been designed.
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Westman, Göran. "Planning primary health care provision : assessment of development work at a health centre." Doctoral thesis, Umeå universitet, Socialmedicin, 1986. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-100557.
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At the Primary Health Care Centre in Vännäs (VPHCC), northern Sweden, a development work was implemented in 1976-1980. The overall purpose was to enhance primary health care planning. In trying to improve health care delivery cooperation with community members was initiated and some organizational changes like a new appointment system, a new medical record and local care programs for some common diseases were introduced. Official statistics were also used for comparative purposes. The aims of the work were postulated (increased accessibility, higher continuity, more equitable distribution and enhanced cooperation) and suitable methods were designed. From postal surveys, chartreviews and administrative data (from hospitals, out-patient clinics and health centres) figures and information were collected. Accessibility was studied by waiting room time which was reduced and continuity, analyzed with a new concept - visit based provider continuity - was improved. The question of equitable distribution was studied by the consultation rates at different out-patient clinics. It seemed as if the local development work changed the patterns of utilization but some important issues were not decisively answered. Repeated postal surveys reflected the question of equitable distribution and the cooperation between the VPHCC and the community members. Positive responses were recorded in aspects like telephone accessibility and health care information. In a tracer study of diabetes the quality of care was studied. The local care program was actually implemented in the daily practice but the question of care quality needs further penetration. Within the frames of the development work new methods in the health care planning were introduced. Our work started from the prerequisits of the VPHCC and other health centres might find other ways of planning for care provision. On a general level, however, the structure of our work - defining aims, means and evaluation methods - can be used by others.Diss. (sammanfattning) Umeå : Umeå universitet, 1986, härtill 6 uppsatser.
digitalisering@umu
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Pinarcioglu, M. Melih. "Industrial development and local change : the rise of Turkish textiles and clothing since 1980, and transformation in the local economies of Bursa and Denizli." Thesis, University College London (University of London), 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.244803.
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Adanlawo, Eyitayo Francis. "Community development: the use of corporate social responsibility initiatives by shopping centre landlords." Thesis, University of Zululand, 2017. http://hdl.handle.net/10530/1623.
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A thesis submitted to the Faculty of Arts in fulfillment of the requirements for the Degree of Masters in Communication Science in the Department of Communication Science at the University of Zululand, 2017The growing power of shopping centres within communities has changed the economic landscape and has also attracted concerns from society. This has inspired an increasing call for shopping centres landlords to play a substantial role in community development. This study explores the relationship between shopping centres landlords and the communities in which they reside-in with regards to corporate social responsibilities. The study is based on the premise that Corporate Social Responsibility (CSR) initiatives are seen as mandatory by shopping centres landlords as to ask what their contributions are to achieving sustainable development and improving the lives of people living in the local communities. In this regard, the study examines the role that shopping centres landlords play in bringing development to their various communities through CSR. The focus is on three shopping centres: Empangeni Sanlam Centre, Esikhawini Mall and Richards Bay Boardwalk Inkwazi Shopping Centre within uThungulu District Municipality. Relational theory and transactional model theory are used to develop a model for shopping centres landlords to embrace CSR as a tool to community development. This study employs a survey method which was conducted among the management of the centres and residents of Empangeni, Esikhawini and Richards Bay. The results of the study indicate that CSR initiatives embarked upon by shopping centres landlords through their management team are not communicated to the local community residents. This brings a gap in communication between the landlords and the local community residents. The practical implications of this finding showed that the model proposed for this study is promising in solving communication problem hindering CSR initiatives implementation.
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MARTSCHENKO, TATIANA. "Introducing sustainability measures to retail district retrofits : Edmonton’s Westmount Centre Case Study." Thesis, KTH, Hållbar utveckling, miljövetenskap och teknik, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-235626.
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Many North American suburban shopping malls have become under-performing retail islands drifting in oceans of asphalt parking lots. This thesis examined three potential future scenarios for the aging retail shopping mall landscape; 1. Maintaining status quo 2. Upgrading the property for a mixed-use neighbourhood centre 3. Implementing strategies for attainable sustainability targets These scenarios were examined using a proposed retrofit of Edmonton, Canada’s Westmount Centre as a case study, to determine if this retrofitting approach could be a pilot for other districts. The principles of 2030 District (2030 District, 2012) guided this thesis, a concept which proposed that by 2030 all newly constructed districts be energy neutral and that existing districts be retrofitted to use less than 50% of the energy that they presently consume. The Spider charts developed by Haas & Troglio (Haas & Troglio, 2011) were used to create strategies that included incorporating existing proven, economically viable technologies to the proposed retrofit. The three resulting scenarios were then evaluated using Leadership in Energy and Environmental Design - Neighbourhood Design, version 4 (LEED-ND v4), to make a case for raising the threshold for sustainability and mitigation measures when planning new and retrofit projects in North America (USGBC, 2014). The goal of the thesis was to find a solution that holistically meets the goals of LEED-ND, where partnerships between numerous stakeholders provide a business model for urban sustainability, which includes planning, implementation and verification (2030 District, 2012). By examining proven sustainability measures and applying them to the normative scenario, makes the case that strategic implementation during a situation of opportunity, through timely stakeholder interaction, will result in a district that is both sustainable (environmentally, socially and economically) and provides a good return on investment. This thesis is a starting point for the iterative process, a compelling argument and business case for further investigation and action for Westmount Centre and by extension, to other retail districts.
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Kabaka, Martha Nthambi. "Disaster preparedness and administrative capacity of the disaster risk management centre of the city of Cape Town." Thesis, University of the Western Cape, 2012. http://hdl.handle.net/11394/4096.
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Masters in Public Administration - MPAThe occurrence of disasters around the world has in the past few decades increased at an alarming rate, which has necessitated an urgent need for mitigation strategies. As part of its planning and precautionary measures in responding to disasters, the City of Cape Town(CoCT) established a Disaster Risk Management Centre (DRMC) to co-ordinate such occurrences. This study is focused on investigating to what extent the CoCT’s DRMC has prepared individuals and communities to stay resilient.South Africa lies within a region of Southern Africa that has a semi-arid to arid climate,thereby making most parts of the country vulnerable to numerous disasters. Given the prevalence of the localised disasters in the country, they have the potential to overwhelm the capacity of any affected community. Furthermore, in 2011, the CoCT was approached by the International Council for Local Environmental Initiatives(ICLEI) to sign up as a Role Model City for the “Making Cities Resilient--My City is Getting Ready’’ Campaign, in collaboration with UNISDR. It became the first in South African City to be granted “Role Model City’’ status, becoming the second African city to be designated as a ‘‘Role Model City’’.The findings of this study indicate that the CoCT, through its DRMC, has tried to heighten awareness in communities to prepare them against disasters. Another important finding is that there is inadequate involvement of communities in CoCT training programmes. Poorer communities, which are mostly affected by disasters, barely receive any form of capacity building, that is, through training. In addition, the language of communication used in brochures, leaflets and other forms of media is mostly in English and Afrikaans, while the majority of people living in informal settlements speak isiXhosa. The study provides an insight into the need to consolidate strategies to address disaster management
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Van, Breda Maynard John. "Guidelines for empowering secondary school educators, In loco parentis, in addressing truancy among early adolescent learners." University of the Western Cape, 2021. http://hdl.handle.net/11394/8372.
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Doctor EducationisIn view of my extensive experience as an educator and currently as an Educational Psychologist serving schools in the eastern Education Management and Development Centre (EMDC) of the Western Cape, I have become acutely aware of the occurrence of truant behaviour particularly among fourteen to fifteen year old secondary school learners. On the one hand I am moved by the plight of many learners particularly in the afore-mentioned age group, for whom the education system appears irrelevant or of little value and is apparently failing them. Some communicate this attitude by their frequent and at times prolonged absence from school. On the other hand, many educators have little sympathy with truants, since as professionals, educators feel that consistent school attendance is essential if learners are to make satisfactory progress. Moreover, it is also my perception that educators' work loads and the organisation of schools, currently ensure that very few educators have the time to become closely acquainted with those individual learners who manifest their displeasure with schools - and them - by truanting. In turn, this breakdown in communication between educators and truants, makes implementing successful reintegration strategies immensely difficult. In fact, such is the pressure on today's educators, that some staff are greatly relieved at the prospect of instructing fewer learners, especially if the absentees are those who may be troublesome, backward, require extra attention in class or behave badly (Reid, 2002:5). Furthermore it has also come to my attention that educators feel that their prime duty and responsibility is to regulate attendees, higher achievers, as well as learners who conform and wish to do well at school. Hence, regular attendance appears to be the best barometer of this conformist attitude.
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Montague, Carl Thomas. "Developing a strategy for a centre of competence for HIV research and development in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/892.
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Thesis (MBA (Business Management))--Stellenbosch University, 2008.The government has identified the need to transform the South African economy from one that is primarily resource based to one that is knowledge-based and has formulated a 10 year plan in order to accomplish this objective. The plan involves the creation and funding of five theme-specific consortium-based centres of competence that focus on the five top national health priorities, linked to the growth of the local pharmaceutical industry. This research study proposed that if collaboration and communication between academic researchers and the biotechnology industry in South Africa was improved it would lead to an increase in the development of innovative products for HIV/AIDS prevention and treatment. The objective of the study was the development of a strategy for a centre of competence for HIV research and development that brings together academic researchers and industry in a public private partnership and that will enable the proposal to be tested. Centre of competence programmes in both developed and developing countries, including Sweden, Austria and Estonia, were reviewed. The success factors for the various programmes were discussed. The strategic planning analysis began by considering the mandate of the CoC for HIV R&D. The requirements and expectations of the DST in establishment of the centres of competence were examined. An analysis of the external environment relevant to the South African biotechnology industry was then performed. This involved a detailed macro-environmental analysis in which political, economic, social, technological and environmental factors were considered. It was followed by an analysis of the current biotechnology industry in South Africa. The industry’s dominant economic features were identified as were its future driving forces. In a competitive environment analysis the South African biotechnology industry was found to be extremely competitive. Two industry issues, price controls and access to capital, were identified and discussed. The industry key success factors identified included access to large and sustained capital, attracting and retaining talented employees, an efficient and high quality regulatory authority, continued government support, productive and appropriate partnerships and skilled intellectual property management. An internal environment analysis was performed which identified competencies and resource strengths of the CoC for HIV R&D, including the high level of academic research in the HIV/AIDS field and expertise in clinical trials of HIV/AIDS products. Competitive deficiencies and resource weaknesses identified included shortages of skills and talent and the lack of co-ordination for funding of HIV/AIDS research. The analysis of the internal environment continued with the examination of the internal value chain of the CoC for HIV R&D. This consisted of discovery, pre-clinical development and clinical development stages. Gaps in the value chain were identified, including the lack of facilities for high-throughput screening of compounds for anti-HIV activity, lack of pre-clinical testing facilities and lack of manufacturing plants capable of producing products for use in clinical trials. The results of the external and internal environment analysis were used in a SWOC analysis and a number of strategies were identified to capitalise on opportunities and to address challenges. A subsequent competitive strength assessment identified a competitive advantage in the formation of the CoC for HIV R&D. In addition a number of strategic issues facing the centre were identified and ways to address or manage the issues were proposed. The strategic planning process was completed by the selection of a strategic approach for the CoC for HIV R&D. The study concluded that a PPP of public and private organisations operating under a corporate strategy of related diversification developed and implemented by the CoC for HIV R&D, would be suitable for testing the Proposal. The study’s conclusion also highlighted the need to ensure that the CoC for HIV R&D receives a long term commitment of funding from public sources, and that is managed by an experienced team with strong leadership skills. Important strategies emerging from the study and specifically from the SWOC analysis were development of a national HIV research plan and funding of the highest priority projects; focusing research funding on research with greatest potential for generation of HIV/AIDS products; and establishment of new technology platforms to fill gaps in the value chain. Finally, a number of recommendations were made for implementation of the results of this study or as the basis for further study.
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Jafthas, Joan Agnes Ann. "Teacher support teams in primary schools, of the West Coast Winelands Education Management and Development Centre, Western Cape Education Department, South Africa." Thesis, University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&.
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The functioning of a teacher support team is an important aspect in improving quality of education, because it has as its purpose the enhancement of collaboration and support to educators and development of conditions for learners to become more successful. This research study explored the functioning of teacher support teams in primary and elementary schools of the Western Cape Education Department of South Africa and Massachusetts in the United States of America, in assisting educators of learners with special needs in mainstream schools.
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Zeus, Marion. "The role of a resource centre in the empowerment of community based organisations in Cape Town's townships." Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6660.
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Thesis (MPhil)--University of Stellenbosch, 2011.ENGLISH ABSTRACT: The aim of the study was to assess the needs for a Resource Centre (RC) run by Community Connections (CC), a Non-Governmental Organisation (NGO) based in Philippi, Cape Town. The overall objective of the RC is the empowerment of Community Based Organisations (CBOs). Community Connections’ mission is to support community development in South Africa by building the capacity of CBOs to initiate, manage and sustain local empowerment and self help initiatives. Research paradigms for the study were critical theory with its aim of emancipation and an approach that favours transformative action, as well as postmodernism with its appreciation of local contextualised knowledge and value based action. The research problem was addressed through action research and a case study approach. The researcher did an internship at CC between March and November 2008. During this period data was collected through participant observation as well as interviews, namely thirteen semi-structured interviews with CBOs and four additional interviews with practitioners of the NGO and external stakeholders. The study was motivated by an approach to development that aims at transformation to increase social justice and the strengthening of vulnerable and marginalised groups. The transformative potential of development is discussed through an analysis of related concepts such as social capital, participation and empowerment. It was found that discourses and social practices can shape the way people participate and that the environment also influences participation through the availability of space for participation and debate. Empowerment needs the critical consciousness of people and takes place when the inequality in power relations is addressed. Development therefore needs to be people centred, value meaningful participation and aim at inverting existing imbalances in access to assets and resources in society. The review evaluates suggestions for civil society practice that supports a transformative, learning and partnership based approach to development. To address the research question of how an NGO Resource Centre can most effectively contribute to creating empowering linkages between CBOs and other stakeholders, their external relationships were assessed. Relevant stakeholders include CBO funders, NGOs and government departments and institutions. The findings of the research describe those relationships with a focus on the imbalances in power and how they manifest themselves in practice. The relationship between CBOs and Community Connections was assessed as well as the relevance of specific services that the RC would provide. The recommendations focus on how the RC can support the strengthening of CBOs in their specific environment, and how they can be enabled to act upon their environment through access to relevant information, knowledge and capacities. Specific recommendations for the RC focus on the learning in Community Connections through the integration of services, making the NGO more accessible for CBOs through the constant availability of certain services, and further research that can strengthen the work of Community Connections and the empowerment of CBOs.
AFRIKAANSE OPSOMMING: Hierdie studie het ten doel gehad om ondersoek in te stel na die vereistes en behoeftes van ʼn Hulpmiddel Sentrum (HS), bedryf deur Community Connections (CC), ʼn nieregeringsorganisasie (NRO) gebaseer in Philippi, Kaapstad. Die oorkoepelende doelwit van die HS is die bemagtiging van gemeenskapsgebaseerde organisasies (GGO‘s). Community Connections se missie is om gemeenskapsontwikkeling in Suid Afrika te ondersteun deur die uitbouing van die vermoë van GGO‘s om plaaslike bemagtiging en self-help inisiatiewe te inisieer, te bestuur en te onderhou. Die navorsingsparadigmas vir die studie was kritiese teorieë met hulle kenmerkende klem op emansipasie en ʼn benadering wat voorkeur gee aan transformatiewe aksie, asook postmodernisme, met waardasie van plaaslik-gekontekstualiseerde kennis en waardegedrewe aksie. Die navorsingprobleem is aangespreek deur aksie-navorsing en ʼn gevalle studie-benadering. Die outeur het ʼn internskap by Community Connections deurloop vanaf Maart tot November 2008. Gedurende hierdie tydperk is data bekom deur deelnemende waarneming asook onderhoude, naamlik dertien semigestruktureerde onderhoude met GGO‘s en vier addisionele onderhoude met praktisyns van die NRO‘s en ander eksterne belanghebbendes. Die studie is gemotiveer deur ʼn benadering tot ontwikkeling wat gerig is op transformasie ten einde sosiale geregtigheid te bevorder en kwesbare en gemarginaliseerde groepe te versterk. Die transformatiewe potensiaal van ontwikkeling word bespreek deur ʼn analise van verwante konsepte soos sosiale kapitaal, deelname en bemagtiging. Daar is bevind dat diskoerse en sosiale praktyke deelname kan beïnvloed en ook dat die omgewing ʼn impak uitoefen op deelname as gevolg van die beskikbaarheid van ruimte vir deelname en debat. Bemagtiging vra vir ʼn kritiese bewussyn by gemeenskappe en vind plaas wanneer die ongelykheid van magsverhoudings aangespreek word. Ontwikkeling moet dus gemeenskapsgesentreerd wees, erkenning gee aan betekenisvolle deelname en daarop gemik wees om die wanbalans in die toegang tot bates en hulpbronne om te keer. Die studie evalueer voorstelle vir gemeenskapsgebruike wat ʼn transformatiewe, kundigheidsvormende en vennootskapsgedrewe benadering tot ontwikkeling ondersteun. In ʼn poging om die navorsingsvraag te beantwoord van hoe ʼn NRO hulpmiddel sentrum optimaal kan bydra tot die daarstelling van brûe tussen GGO‘s en ander belanghebbendes, is hulle eksterne verhoudings geëvalueer. Relevante belanghebbendes sluit GGO-befondsers, NRO‘s en regerings-departemente en instellings in. Die bevindinge van die navorsing beskryf hierdie verhoudings en fokus op die magsongelykhede en hoe hulle in die praktyk beleef word. Die verhoudings tussen GGO‘s en Community Connections is ondersoek asook die toepaslikheid van spesifieke dienste wat die HS sou voorsien. Die aanbevelings fokus op hoe die HS kan bydra tot die versterking van GGO‘s in hulle spesifieke omgewing en op watter wyses hulle bemagtig kan word om ʼn invloed op hulle omgewing te hê deur die toegang tot relevante inligting, kennis en vaardighede. Spesifieke aanbevelings t.o.v. die HS fokus op die opleiding van CC deur die integrasie van dienste, ʼn poging om NRO‘s meer toeganklik te maak vir GGO‘s deur die konstante beskikbaarheid van sekere dienste en verdere navorsing wat die werksaamhede van Community Connections kan versterk en die GGO‘s kan bemagtig.
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Mukanya, Ronald. "Perceiving sustainability and practicing community based rehabilitation : a critical examination of the Western Cape Rehabilitation Centre (WCRC) as a case study." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20323.
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Thesis (MPhil)--Stellenbosch University, 2012.ENGLISH ABSTRACT: Problem Statement: From a sustainability point of view, hospitals offer their services without taking into consideration their impact on the environment, the interplay between various sectors, key elements of sustainable development and interconnectedness. This study represents an attempt to design a “virtual” green hospital facility that does more with fewer resources. Aims and Objectives: Contribute towards achieving sustainable and better quality healthcare services. To generate evidence and increase our understanding of the sustainability of hospital resource flows. Design a “virtual” green hospital. Research Method: The research approach consists of a comprehensive literature review, mixed with substantiated field research and interviews. The literature review provided an understanding, recommendations and interventions for the virtual project. These can be used to promote greater sustainability through WCRC’s healthcare system, energy efficiency and green hospital buildings. Interviews and questionnaires were used to collect the qualitative data. The interpretive technique was used to analyse the collected data. Consumption statistics of electricity, water and waste were used to collect the quantitative data. It was analysed using the green building rating tool. The rating tool awards points according to incorporated measures, and arrives at a total score after appropriate weighting. The green building rating tool was used to establish the rating of WCRC as it stands and what it could ideally be as a retrofit? The data was presented as demographic information in tables, charts and graphs, drawn from the collected data. Findings: The findings that emerged suggest that: a) green hospital buildings promote greater sustainability than the current modern healthcare hospital buildings at WCRC and retrofitting would promote greater sustainability; b) the majority of WCRC’s current healthcare provision is done in the conventional ‘business as usual approach’; c) the greatest weaknesses of the hospital is its heavy dependence (95% average) on nonrenewable energy sources of fuel, electricity and water; d) procurement isn’t focused in the bio-region; e) sustainability isn’t viewed as the cornerstone to influence policy; and f) the flow of resources gets conducted through socio-economic systems. Conclusion: The current design of the hospital needs to be retrofitted into a green building, which will promote greater sustainability. A higher rated green star building for WCRC would promote greater sustainability. Healthcare provision is done in the conventional ‘business as usual approach’. Therefore the healthcare system faces threats in the immediate future, which include the impact of climate change, over dependency on fossil fuels and increasing urban sprawl. A virtual green hospital is designed to reduce the overall impact of its built environment on human health and the natural environment by: • Efficiently using energy, water, and other resources; • Protecting occupant health and improving employee productivity; • Reducing waste, pollution and environmental degradation. Recommendations: In this sustainability criterion, a paradigm shift is required for WCRC hospital to go green and become sustainable. At a local scale WCRC needs to green the current hospital building by retrofitting. WCRC needs to energy switch from nonrenewables to sustainable renewable resources. Bioregional consumption and procurement needs to be practiced whilst establishing a local health movement to engage suppliers and focus on sustainability.
AFRIKAANSE OPSOMMING: Probleem stelling: Gesien van volhoubaarheids oogpunt, bied hospitale dienste aan sonder om te besin oor die impak op die omgeweing, die tussenspel tussen verskeie sektore, sleautel elemente van volhoubare ontwikkeling en die onderlinge aanknopings. Hierdie studie verteenwoordig ‘n poging om ‘n skyn groen hospitaal te ontwerp wat meer kan doen met minder hulpbronne. Oogmerk en Doelstellings: Om ‘n bydrae te lewer om ‘n volhoubare en beter kwaliteit gesondheidsdiens te bereik. Om bewyse te genereer en begrip aangaande die volhoubaarheid van hospitaal bronne vloei to verhoog/ Ontwerp van ‘n “skyn” groen hospitaal. Ondersoek Metode: Die benadering in die ondersoek bestaan uit ‘n omvattende literatuurstudie met ondersteunbare veld ondersoeke en onderhoude. Die literatuurstudie voorsien in die begrip, aanbevelings en tussentredes vir die skyn projek. Dit kan gebruik word om groter volhoubaarheid van die WKRS se gesondheidsisteem, energie effektiwiteit en groen hospitale te bevorder. Kwalitatiewe data was ingewin met behulp van onderhoude en vraelyste. Interpretasie was die tegniek wat gebruik was om data te analiseer. Verbruikstatistiek van elektrisiteit, water en afval was gebruik on kwantitatiewe data te kollekteer. Die analise daarvan was gedoen deur die gebruik van die groen gebou graderingsinstrument. Die graderingsinstrument ken punte toe volgens opgeneemde maatreëls en bepaal die finale gradering na gepaste afwegings. Die instrument was gebruik om die gradering van WKRS te bepaal soos dit is en wat die ideale terugbou sou wees. Die data word in tabelle en grafieke voorgelê soos wat dit verkry was van die gekollekteerde data. Bevindinge: Die bevindinge wat na vore gekom het dui aan dat: Groen hospitaal geboue bevorder groter volhoubaarheid dan die huidige moderne hospitaal geboue van WKRS en terugbouing sal groter volhoubaarheid bevorder. Die meerderheid van gesondheidsdiensvoorsiening deur WKRS geskied volgense die konvensionele benadering van “besigheid soos normal” Die grootste swakheid van die hospitaal is die swaar afhanklikheid van die hospitaal op nie-hernubare energie (95%) soos brandstof, elektrisiteit en water, Verkryging is nie gefokus op die bio-streek nie, Volhoubaarheid word nie beskou as die hoeksteen om belied te beinvloed nie en Die vloei van hulpbronne word herlei deur sosio-ekonomies sisteme. Sluiting: Die huidige ontwerp van die hospitaal moet terugverbou word na ‘n groen gebou wat groter volhoubaarheid sal bevorder. ‘n Hoër groenster bougradering vir WKRS sal groter volhoubaarheid bevorder. Voorsiening van gesondheidsdienste volgens die “besigheid soos normaal” benadering veroorsaak dat die gesondheids-sisteem bedreigiongs in die gesig staar soos die impak van klimaatsverandering, oorafhanklikheid van fosiel energie en verhoodge stadspreiding. Aanbevelings: Volgens die kriteria is ‘n paradigma verskuiwing nodig by WKRS om groen en volhoubaar te raak. Op ‘n plaaslike skaal is dit nodig vir WKRS om die huidige hospitaal terug te bou om groen te raak. Dit is nodig om energie veranderings te ondergaan van nie hernubare tot volhoubare, hernubare energie bronne. Die Biostreek verbruiking en verkryging moet gepraktiseer word terwyl plaaslike gesondheidsbewegings gevestig word om te onderhandel met verskaffers en te fokus op volhoubaarheid.
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Mucalová, Marcela. "Návrh development centra jako účinného nástroje personálního řízení podniku." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2007. http://www.nusl.cz/ntk/nusl-221504.
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This Master’s thesis is concentrating on the creation of a Development Center for the well-established firm TRANSPED-SOC, Ltd., which has branches in different places of the Czech Republic with a view on dispose agent. In this work we can find a written education system in the firm TRANSPED-SOC, Ltd., which is meant to help with the examination of the education of the employees. The main point is the creation of a competent model for a group of dispose agents, individual and group model-situations derived from the model, design and description other methods, a timing schedule for the Development Center and data sheets. The created Development Center is evaluated and written contributions are the results for the firm TRANSPED-SOC, Ltd.
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Al, Akbari Salah. "Proposing Architecture and Process Governance for Risk Mitigation in Organizational Change : a Case Study of the Flight Test and Development Centre (FTC), A Division of the UAE Armed Forces." Phd thesis, Université Paris Dauphine - Paris IX, 2013. http://tel.archives-ouvertes.fr/tel-00919916.
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A number of Defence organizations worldwide are moving towards outsourcing. The United Arab Emirates Air Force & Air Defence (UAE AF&AD) is also transforming some of its activities from military entities into civilian organizations. This paper studies the risks associated with the transformation of the UAE AF&AD Flight Test Centre (FTC) into a civilian organization to become a competitive, independent and autonomous outsourcing agency able to undertake additional, complex and specialized aeronautical projects.In this paper, the author describes the FTC "AS IS" organization, mission and function while focusing on the future "TO BE". He underlines the existing challenges and develops the future needs of the FTC. In his mind, it is clear that the future of the FTC has to be sustainable, competitive, process oriented, cohesive and dynamic in response to changes. The need of an enterprise framework is, in the authors view, a critical matter. The greatest challenge is to identify or develop the right framework with a risk dimension and governance for a specific FTC application: a framework that will assist the FTC to identify, determine and assess at an earlier stage various risks
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Van, Breda Maynard John. "Guidelines for empowering secondary school educators, in loco parentis, in addressing truancy among early adolescent learners." Thesis, University of the Western Cape, 2006. http://hdl.handle.net/11394/8481.
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Doctor EducationisThis study examined the prevalence and the nature of truancy among early adolescent learners attending secondary schools in the Education Management and Development Centre (EMDC) in the eastern metropole of the Western Cape. The main purpose of the study was to answer the following question: How can secondary school educators, in loco parentis, be equipped with the required skills and resources in order to deal with the issue of truant behaviour among early adolescent learners? A comprehensive literature review was conducted to explore the character and extent of truancy. Thereafter, various theories of child development were highlighted, followed by a synopsis comprising different dimensions of the development of the early adolescent learner. The empirical investigation was carried out through quantitative as well as qualitative research methodology. A focus group interview was conducted with six learners, offering them an opportunity to express their perceptions and experiences as truants. Interviews were conducted with principals to obtain their impressions regarding truant behaviour. Thereafter, a questionnaire, which investigated truancy related aspects such as interaction with peers, parents and caregivers' involvement in learners' school activities, educators' influence on learners' school work and learners' self-esteem regarding their schooling, was administered to three hundred learners. The quantitative investigation revealed significant aspects about truant behaviour, indicating that predominantly more male than female learners (173 male and 26 as in the case of the present study) display this type of behaviour, truants generally originate from single parent families, and that they experience their educators and learning environments as extremely negative. Finally, two in-depth case studies were conducted on two learners, one identified as a truant and the other as a non-truant respectively. The purpose of the in-depth studies was to explore possible differences in their experiential worlds. Although the qualitative data is not generalisable, the findings of the case studies have revealed significant differences in the life worlds of the two learners. Comparatively speaking, it appears that non-truant learners are significantly better adjusted on all their functioning levels than truant learners. The results of the empirical investigation were compared with relevant findings which emerged from the literature study. Based on the present investigation, the study was concluded by offering a range of recommendations to secondary school educators, in loco parentis, empowering them in addressing the phenomenon of truancy among early adolescent learners in the Western Cape with its distinctive problems.
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Trella, Fredrik, and Nils Paakkonen. "Development of a Cost-Effective, Reliable and Versatile Monitoring System for Solar Power Installations in Developing Countries : A Minor Field Study as a Master Thesis of the Master Programme in Engineering Physics, Electrical Engineering." Thesis, Uppsala universitet, Fasta tillståndets elektronik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-302815.
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This report is the result of a conducted Minor Field Study (MFS), to the greatestextent funded by the Swedish International Development Cooperation Agency(SIDA), in an attempt to design a system for evaluating smaller solar power systems indeveloping countries. The study was to the greater part conducted in Nairobi, Kenyain close collaboration with the University of Nairobi. The aim was to develop asystem that would use easily available components and keep the costs to a minimum,yet deliver adequate performance. The system would measure certain parameters of asolar power system and also relevant environmental data in order to evaluate theperformance of the system. Due to the specific competence of the collaboratinggroup at the University of Nairobi, a Kinetis Freescale K64-microcontroller with anARM-Cortex processor was selected as the core of the design. Components wereselected, schematics were drawn, a circuit board was designed and manufactured andsoftware was written. After 12 weeks a somewhat satisfying proof-of-concept wasreached at the end of the field study in Kenya. The project however proved howdifficult it is to go from first idea to a functional proof-of-concept during a limitedtimeframe, and also in an East-African country. The final proof-of-concept was testedat Mpala Research Centre in Kenya and despite containing some flaws proved that itwould indeed be possible to design a working system on the principles discussed inthis report. The system is open-source, so anyone may use and modify it.
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McLucas, Alan Charles Civil Engineering Australian Defence Force Academy UNSW. "An investigation into the integration of qualitative and quantitative techniques for addressing systemic complexity in the context of organisational strategic decision-making." Awarded by:University of New South Wales - Australian Defence Force Academy. School of Civil Engineering, 2001. http://handle.unsw.edu.au/1959.4/38744.
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System dynamics modelling has been used for around 40 years to address complex, systemic, dynamic problems, those often described as wicked. But, system dynamics modelling is not an exact science and arguments about the most suitable techniques to use in which circumstances, continues. The nature of these wicked problems is investigated through a series of case studies where poor situational awareness among stakeholders was identified. This was found to be an underlying cause for management failure, suggesting need for better ways of recognising and managing wicked problem situations. Human cognition is considered both as a limitation and enabler to decision-making in wicked problem environments. Naturalistic and deliberate decision-making are reviewed. The thesis identifies the need for integration of qualitative and quantitative techniques. Case study results and a review of the literature led to identification of a set of principles of method to be applied in an integrated framework, the aim being to develop an improved way of addressing wicked problems. These principles were applied to a series of cases in an action research setting. However, organisational and political barriers were encountered. This limited the exploitation and investigation of cases to varying degrees. In response to a need identified in the literature review and the case studies, a tool is designed to facilitate analysis of multi-factorial, non-linear causality. This unique tool and its use to assist in problem conceptualisation, and as an aid to testing alternate strategies, are demonstrated. Further investigation is needed in relation to the veracity of combining causal influences using this tool and system dynamics, broadly. System dynamics modelling was found to have utility needed to support analysis of wicked problems. However, failure in a particular modelling project occurred when it was found necessary to rely on human judgement in estimating values to be input into the models. This was found to be problematic and unacceptably risky for sponsors of the modelling effort. Finally, this work has also identified that further study is required into: the use of human judgement in decision-making and the validity of system dynamics models that rely on the quantification of human judgement.
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Tucker, Linda. "The evaluation of a management development centre." 1997. http://hdl.handle.net/10500/16229.
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Management development is critical for effective job performance and in turn for the
success of the organisation. The cost of this development "calls for" an evaluation of
the increased performance actually achieved. The aim of this study was to evaluate
the effects of a development centre on management "performance" in South Africa.
Research on this aspect of the assessment centre technology is lacking.
The research was based on the Solomon Four-Group design. A sample of Ill
managers at supervisory level was used. The job performance of participating
managers was measured prior to attending the centre and three months after
attendance.
Consistent with the available research findings, the results indicated a statistically
significant increase in the critical dimensions measured in the experimental groups.
Consequently it was concluded that, in support of the hypothesis posed, the participation
in a development centre contributes to an increase in managerial performance.
Key terms: development centres; assessment centres; management development;
managerial performance; managerial-dimensions; managerial-competencies.Economics and Management Sciences
M.A. (Industrial Psychology)
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Sondergaard, Celina Stovring. "Implementing a development centre abroad." Master's thesis, 2019. http://hdl.handle.net/10071/19511.
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Companies very often establish subsidiaries in other countries in order to find cheaper labour, qualified employees and/or be close to customers. In the IT industry, companies are opening Development Centres abroad, but the talk of implementing a Development Centre is associated with several challenges. As prior literature has not be examined the subject, this dissertation investigate the difficulties that a multinational company faces when implementing a Development Centre abroad and how overcome these difficulties. The study is based on an IT company with headquarter in Denmark, which unsuccessfully has tied to implement a Development Centre in Romania. 28 employees at all levels of the organisation at the headquarters are interviewed in order to investigate what went wrong. The research found a multinational company faces 15 different issues when implementing a Development Centre abroad and suggests several actions ti deal with each of them, The main difficulties discovered include differences in culture, language, institutional conditions, process, and especially difficulties related to physical distance across boarders and resistance from the employees. in order for a company to overcome these difficulties, focus should be put on aligning processes and culture by creating distributed teams, being constantly present at the Development Centre, ensuring face-to-face meetings, establishing lateral networks and having enough people involved in the implementation process. Furthermore, a company should understand the institutional and cultural differences between the sites, be transparent, abolish differential treatments and recruit the right employees.As empresas muitas vezes estabelecem subsidiárias em outros países para encontrar mão de obra mais barata, funcionários qualificados e/ou estar perto de clientes. No setor de IT, as empresas abrem Centros de Desenvolvimento no estrangeiro, mas a tarefa de implementar um Centro de Desenvolvimento está associada a vários desafios. Como a literatura prévia não examinou este assunto, esta dissertação investiga as dificuldades que uma empresa multinacional enfrenta ao implementar um Centro de Desenvolvimento no estrangeiro e como superá-las. O estudo é baseado numa empresa de IT com sede na Dinamarca, que tentou, sem sucesso, implementar um Centro de Desenvolvimento na Romênia. 28 funcionários provenientes de todos os níveis tanto da organização sede como no Centro de Desenvolvimento são entrevistads para investigar o que deu errado. A pesquisa descobriu que uma empresa multinacional enfrenta 15 questões dferentes ao implementar um Centro de Desenvolvimento no estrangeiro e sugere várias ações para lidar com cada uma delas. As principais dificuldades descobertas incluem diferenças de cultura, idioma, contextos institucionais, processo e, principalmente, dificuldades relacioandas à distância física entre fornteiras e resistência dos funcionários. Para que uma empresa supere essas dificuldades, deve-se focar no alinhamento de processos e cultura, criando equipas distribuidas, estando constantemente presente no Centro de Desenvolvimento, garantindo reuniões presenciais, estabelecendo redes laterais e com o envolvimento de pessoas suficientes no processo de implementação. Além disso, uma empresa deve entender as diferenças institucionais e culturais entre os locais, ser transparente, abolir tratamentos diferenciais e recrutar funcionários certos.
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Sung, Chia-Yuan, and 宋家元. "Feasibility Study of Taiwan as Asia Product Development and Management Centre in Asset Management Industry." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/53674129108769058743.
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碩士臺灣大學
財務金融學研究所
96
For recent years the asset management industry has been developing in a dramatic pace and become one of the fastest growing areas in financial industries. The prosperity has not only benefited single industry but also positively enhanced the economic growth and employment of the nation. Because of the high added-value business nature of this industry, many economies including the United States, in Asia Pacific such as Hong Kong, Singapore, Australia, in Europe such as UK, France, Luxembourg and Ireland, even the emerging economies like China and India, are all working on this industry’s development. This thesis takes Porter’s Diamond Model (1990) as analytical framework in dealing with national and industrial competitiveness. The purpose of this thesis is twofold. One is to assess the feasibility of making Taiwan as an Asia product development and management centre in asset management industry. Secondly, based on the feasibility study above, this study proposes several viable strategies to gain sustainable competitive advantages. In terms of market scale, Taiwan plays a significant role in Asia financial market. However, the competitiveness of the nation is endangered by the unfavorable conditions such as limited industry expertise, capability, resources and the openness of regulation and policies. Based on the assessment, this study suggests the appropriate positioning and strategies for Taiwan to pursue is to leverage the competitive edges that Taiwan has already commanded, i.e. the strengths from related and supporting industries, regional ties, and the financial talents. This study suggests opener architecture in policy formulation and regulation, of which will be a very critical condition for Taiwan’s development as a regional centre in asset management industry. Also the liberalization for financial industry should speed up before getting too far behind. The present research suggests that Taiwan adapts a focused strategy for further development, given Taiwan’s comparatively limited resources, capability and supporting factors. Also this study proposes that Taiwan takes the niche approaches to develop and manage products in technology sector, Asia and Greater China region and Quantitative Modeling. Based on the unique resources that Taiwan owns, these niche approaches will definitely help Taiwan to develop long-term competitiveness in asset management industry.
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Long, Liu Wen, and 劉文龍. "The study of management of social welfare organization: take Taitung Muh Shin Intellectual Development Centre as the example." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/4jegf4.
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碩士國立臺東大學
教育學系(所)
96
The purposes of this study were: The actual situation of management on social welfare organization for disabilities , the social welfare organization management encounters the question and the difficulty, the operation function of the social welfare organization for disabilities and the improvement current difficult countermeasure and the view, proposed the research conclusion and the recommendation, provides the management strategies of the social welfare organization for disabilities and this promote and effectiveness of the management . In this study, Taitung Muh Shin Intellectual Development Centre , the case of qualitative research, conduct an in-depth interviews for the cadres and members of the Board of the centre, understanding the obstacles and the concept of welfare agencies services, and to explore the ways of the welfare agencies operating and management, improve service quality, and combined with the literature review of the study, so deep that. Summed up the analysis, the study found that the main results were as follows: 1. The roles and functions of the Board of Trustees: The case of the Board of operation patterns, to the Director of the Centre mainly to strengthen the role of the board functions, members of the education and training of directors, board of directors of the self-assessment, the director of the participation of business, are should play a decision-making urgent need to strengthen the function. 2. Human resources planning and management: full-time staff, including management of the existing problems: recruitment difficult, full-time staff turnover, performance evaluation services, such as the establishment of standards, and volunteer management issues include: working hours can not cope with, not quality control, high turnover and a lack of professionalism. 3. Financing and financial resources management: study found that a reasonable financial revenue structure, financing and financial transparency circumstances, the implementation of cost control, proper financial planning is an effective means of management and the development of small regular contributions, tax invoices raised, was the source of contributions to social stability feasible way. 4. In marketing management and fund-raising strategy: marketing in the media, had yet to be room for expansion, to further strengthen and found the bodies main source of funding social contributions, government subsidies, service charges and a variety of forms, the most come from the contributions in kind-hearted people. According to the study , to provide the six recommendations to improving the social welfare organization for disabilities and to create a high-quality living environment.
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Clark, Craig Bernard. "The development, implementation and certification of SANS ISO 9001:2000 within five of the sections of the Industry Association Resource Centre (IARC)." Thesis, 2005. http://hdl.handle.net/10413/2263.
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This research paper presents a systems and process approach into the development, implementation and certification of ISO 9001:2000 within the Industry Association Resource Centre, (IARC) formally known as Distribution Technology (DT). There is currently no formal Quality Management System (QMS) applied within the bounds of IARC. ISO 9001 :2000 is one such system that is to be implemented to ensure that the products and or services as generated by IARC meet the customers expectations and within the required time frame. Due to the restructuring of the EDI and disbanding of Distribution, DT was relocated from the disbanding Distribution division and incorporated into the R & S division. In doing so DT was restructured and the name changed to IARC. This meant that Risk Management a previous section within DT was moved out and three new sections, Standardisation, Information Centre
and the Electricity Supply Industry - Geographic Information System were incorporated into IARC. The three new sections had previously been with R & S and were already ISO 9001 :2000 certified. IARC is currently split into eight sections namely; • Technology Development, Power Plant, • Technology Development, Control Plant, • Engineering Processes, • Technical Training,
• Pre-Paid Development, • Technology Standardisation, • Information Services and • Electricity Supply Industry - Geographic Information System. There is also however a Corporate Consulting Service supplied by IARC. IARC is further spread throughout the country and thus has multiple offices namely; • Megawatt Park (Johannesburg) • Menlyn Park (Pretoria) • New Germany (Durban) • Brakenfel (Cape Town) • Simmerpan (Germiston) • East London
• Klerksdorp • George. As can be seen from above IARC is a department that is multi skilled and spread through out the country hence the importance of implementing a quality management system. A method of developing and implementing ISO 9001 :2000 within IARC will be discussed. This research paper will further only involve five of the sections within IARC as three of the
sections as stated above have already achieved ISO 9001 :2000 certification..
Thus the five sections that form part of this research paper are; • Technology Development, Power Plant, • Technology Development, Control Plant, • Engineering Processes, • Technical Training and • Pre-Paid Development.
The sections within IARC have in the past worked in isolation from each other and thus have built up their own reporting systems to which they adhere to.
It is thus recommended to involve the relevant staffthroughout the entire IARC and to ensure that they fully understand the benefits that can be achieved with certification. It is further important to understand that extensive training be undertaken throughout IARC during the process to educate all staff.Thesis (M.Com.)-University of KwaZulu-Natal, 2005.
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Mogale, Nakampe Joseph. "‘Integration’ as a key concept in organization development : the case of Gauteng Shared Services Centre." Thesis, 2011. http://hdl.handle.net/10500/4197.
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Perceived failures of previous service delivery models within the Gauteng Provincial Departments dictates for experimentation with new working and improved models. Gauteng Shared Service Centre was established to improve efficiencies and effectiveness and service delivery to all citizens in the province.
This study conceptualizes and analyses integration of Gauteng Shared Service Centre Organisation Development functions. Specialisation within the component seems to create problems both for the component internally and its client externally which may have a spill-over effect to service delivery to the provincial citizens.
The General Systems Theory is utilized to facilitate the analysis of the Organisation Development component from a system’s perspective. This component of the GSSC, like any system exits for the achievement of a specific objective. Working together among system components is crucial for efficiencies. Integration is crucial in coordinating all specialist tasks of the component for improved service delivery to clients.Public Administration
M.A. (Public Administration)
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Muraguri-Mwololo, Rosa Wanjiru. "Results-based-management : a case study on the transfer of management knowledge to the Trees and Markets program at the World Tree Centre (ECOAGRI) Mali, Timbuktu /." 2006. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3250297.
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Thesis (Ph.D.)--University of Illinois at Urbana-Champaign, 2006.Source: Dissertation Abstracts International, Volume: 68-02, Section: A, page: 0641. Adviser: Peter Kuchinke. Includes bibliographical references (leaves 201-211) Available on microfilm from Pro Quest Information and Learning.
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Bergin-Seers, Sue. "A conceptual model of performance for small motels: development and empirical testing." 2007. http://eprints.vu.edu.au/1465/1/Bergin-Seers.pdf.
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The value of small firms to the economy is recognised globally (Storey, 2003). In Australia small firms encompass 97 percent of all private sector businesses. Of particular interest to this research is the tourism industry, which is currently experiencing substantial turbulence. The tourism industry, like many other service sectors, is comprised mainly of small firms. Despite difficult conditions these small tourism enterprises remain key providers of services in Australia and continue to make an important contribution to both export activity and employment. There are many sectors that make up this industry, including accommodation, transport, attractions, cafes, bars and restaurants. Because of their interconnectedness there is a high degree of interdependence for these businesses. For example, the small motel sector is an important accommodation provider for travellers and a needed service by other tourism enterprises in the transport and attractions sectors. However, government agencies feel that these organisations may not be performing as well as they could be. Government concern about standards and the professionalism of tourism and related sectors has been the impetus for a number of support programs and accreditation schemes. Emerging from this concern is a need to better understand the influence that the owner-managers of these firms have on improved business performance outcomes; but study of business performance has been difficult as the performance construct incorporates many diverse and complex dimensions. Of relevance to this study is the considerable work by researchers of performance management in large manufacturing firms, where, in recent years the focus has turned to more holistic approaches to measuring performance. However, little has been done to utilise this knowledge for small tourism enterprises, and in particular small motels, as key service providers. Given that the management activities of business managers and the impact they have on business performance have been widely studied in large business there is a need for further research in the area in small motels. Therefore, the main question, which this research has attempted to answer in relation to small motels, is: How effective are the existing strategic management business performance measurement models for improved business performance in the small motel sector? This research employs a mixed method approach in an effort to draw on the existing performance measurement models to develop and test a performance measurement system (PMS) for firms and small motels specifically. A literature review of performance measurement and small business management research is utilised to develop a conceptual PMS for small motels. This review underpins the research, comprising a series of interviews with industry experts, which are used to refine the model for small motels. The refined model is empirically tested with small motel owner-managers using a case study approach. The six research issues explored in this research aim to solve the main research problem. In summary, the case research generally confirms the conceptual model as refined by the experts’ findings with some modifications. Overall, the research highlights that there are three components that need to be addressed in the PMS for small motels. The two key dimensions are the drivers and the results. To indicate how the two inter-relate in achieving the desired business results, a third component - a cycle of performance management for improvement, which includes processes of measuring and monitoring dimensions, is also included. Essentially, the cycle of performance management and measurement starts with the drivers, which determine the results. The drivers include the stakeholders’ and ownermanager’s wants and needs, which guide the strategy formulation and implementation and the firm’s capabilities and processes. The drivers are managed by the ownermanager to determine the business results. The results are measured by the outputs and the outcomes. The motel’s outputs are a result of the motel’s activities and are assessed by a balance of both financial and non-financial measures. The outcomes are the final product of the motel’s outputs and in the small motels are measured by both stakeholder and owner-manager satisfaction. Measures provide information about both the output and outcome results and are obtained during the measurement and monitoring process. Finally, the review system is concerned with the relationship between the drivers and the results to ensure continuous improvement and the delivery of the stakeholders’ desired wants and needs. In the small motels, a continuous improvement process is undertaken via a simple and informal system of control, review and deployment whereby the employees, customers and networks play a crucial role. The findings of this research contribute both to small business management and measurement theory, as well as providing a basis to guide small business policy makers and managers. As the methodology adopted in this research utilises a mixed method approach, part of which depends on case study research, recommendations rather than generalisations are presented. In order to generalise these findings to the wider small motel or small business sector there is a need for further research using a positivist survey approach. There is also an opportunity to conduct research to test this model with other industry sectors, where the unit of study would be selected from a different population of small firms. In conclusion, the final PMS for the small motels answers the research problem and highlights that existing performance measurement systems developed for large firms can be modified for the purpose of aiding improved performance in small motels. The PMS developed in this research is an holistic and integrated model that has not yet been widely studied with regard to small firms. The PMS for small motels, built and tested in this research, contributes to the field of performance management and provides a basis for further theory building.
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Madondo, Mfazo Cliford. "Growth at the Sinomlando Centre for Oral History and Memory Work in Africa : power partnerships and policies." Thesis, 2012. http://hdl.handle.net/10413/11131.
Full textAbstract:
Employees‟ perceptions regarding the role of powerful partners in developing the managerial leadership of small and recipient organisations are vital, given the research developments regarding partnerships. This research has focused on the power that governs the relationships between large and self-governing funding organisations and dependent recipient organisations. The emergence of developing managerial leadership, linked to powerful partnership systems, appears to be a vital field for research in the developed world. For instance, this is evident in the United States of America but not in Africa, especially in the sub-Saharan region. Partnership is simply conceived of as a relationship between one or more NGOs, and in such a relationship, power is understood as being one partner having the ability to influence another partner, or other partners, to do what they would otherwise not do. Intentional and observable power between organisations often results in a diverse and complex managerial leadership and organisational life for small and recipient organisations. In this regard, the recipient partner organisations striving for leadership, management- and organisational growth, and change, commonly struggle with internal and external power influences embedded in powerful partnerships. Sub-Saharan Africa‟s, especially South Africa‟s, development NGOs and funding partnerships are not an exception to this challenge.
This dissertation is an embryonic qualitative but objective enquiry into managers‟ and employees‟ perceptions regarding the influences of donors and the University of KwaZulu-Natal on growth at the Sinomlando Centre for Oral History and Memory Work in Africa. The research adopted the narrative and interpretive paradigm, combined with the qualitative methods of data collection and analysis. Three data collection methods were used: 1) archival; 2) face-to-face interviews; and 3) participant observation.
The Sinomlando Centre is an organisation originally conceived as a research and community development entity, based at the University of KwaZulu-Natal, South Africa. While existing within, and depending on the University, the Centre predominantly relies on international funding partnerships. This environment is solely driven by the founding
director, who steers the organisation towards its full cognisance. It is this very environment that inspired the question of employees‟ perceptions regarding the influence of these powerful partnerships, in augmenting leadership and management at the Sinomlando Centre.
This research project draws on library-, internet-, and archival searches to explore concepts pertaining to: systems and systems thinking; behaviour and learning in organisations; leadership and management development, and power and partnerships. This research harnesses the findings generated from the interviews and participant observation studies, with the academic studies linked to these concepts. This is done in order to discuss and highlight the fact that the employees at the Sinomlando Centre think and confirm that the donors, the Director, and the University, are all systems that influence their organisation.
The research found that the University, the donors, and the leadership, are all system structures that limit the Sinomlando Centre‟s organisational and leadership growth. Thus, in consideration of the existence of the Sinomlando Centre within the University, the dependence on foreign funding partnerships, and the reliance on the Director, this dissertation concludes that developing managerial leadership can be possible only if the organisation considers: 1) re-positioning itself and self-organisation within its environment of existence; 2) openness to change-management; and 3) widening internal opportunities for managing powerful partnerships.Thesis (M.Com.)-University of KwaZulu-Natal, Durban, 2012.
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Paile, Nkwane Jeremiah. "Staff perceptions of the implementation of a performance management and development systems: Father Smangaliso Mkhatswa case study." Diss., 2012. http://hdl.handle.net/10500/7655.
Full textAbstract:
The advent of democracy in the Republic of South Africa has brought about fundamental changes in the spheres of governance. One of these changes is the implementation of the employee performance management and development system in the public service. One of the Constitutional imperatives of the country requires all government institutions to cultivate good human resource management and career development practices to maximise human potential.
The Gauteng Department of Social Development and in particular, Father Smangaliso Mkhatswa Centre, is also expected to implement the employee performance management and development system. The study seeks to examine to what extent performance management can enhance employee‟s performance. To achieve this, a semi-structured interview was conducted with employees of Father Smangaliso Mkhatswa Centre.
The findings indicate that managers use performance management as a tool to control and discipline subordinates, whilst subordinates use performance management as a means of getting extra money through performance bonuses. This could be the reason that performance assessment period is viewed as a period of high tension between supervisors and subordinates.Public Administration & Management
M.P.A.
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Šindlerová, Leonarda. "Analýza vzdělávacích potřeb ve vybrané organizaci." Master's thesis, 2020. http://www.nusl.cz/ntk/nusl-411580.
Full textAbstract:
The main aim of this thesis entitled "Education Needs of Selected Organization" is the analysis of the established education system of a company, with focusing on recruitment method called assessment center and employee evaluation method called development center. The first part of the thesis contains basic characteristics of the human resources management, the tools used within the education systems and the recruitment system. The next chapters include specific descriptions of the methods assessment center and development center. The selected organization is described in the thesis including its education system and the usage of the two methods mentioned before. As an empiric part survey was being realized, its respondents were employees of the selected company who in the past were participants in assessement or development center. The target was to find out whether the employees are satisfied with the usage of the methods or not. Part of the survey was interview with human resources generalist. The main purpose of this thesis was to analyze and identify the basic terms of human resources management, education of employees and assessment and development center methods. The main aim of the thesis is to analyze the current state of education system in company, evaluate the assessment and development...
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Johnson, Uduak Friday. "An analysis of the purposes and uses of monitoring and evaluation within NGOs : a case study of the Centre for Criminal Justice (CCJ)." Thesis, 2011. http://hdl.handle.net/10413/5165.
Full textAbstract:
This study aimed to critically analyze the purposes and uses of Monitoring and Evaluation (M&E) within NGOs. It proceeded from the criticisms often levelled against M&E with regards to its relevance and its numerous failures. Moreover, if development programme interventions are already justified through useful services rendered to beneficiaries, what impact does development assistance projects like M&E have in the lives of individual beneficiaries of these programmes, especially considering the fact that significant resources and time are expended on M&E? Prompted by this question, the study investigated the strengths and challenges experienced by NGOs in using M&E in programme implementation.
Given the numerous and diverse definitions of M&E and its diversity in practice among organizations, it was necessary to carry out the investigation through a case study; using a qualitative research method. The Centre for Criminal Justice (CCJ) was chosen for the case-study, given its history of the use of M&E in its outreach programme implementation. A semi-structured interview was used to gather data from a sample of seven members of the organization from different levels, ranging from management, the evaluator, head office staff and implementation staff who are either directly or indirectly involved in a vital way in the M&E process. This was to solicit diverse and in-depth responses from different perspectives on the purposes and uses of M&E within the organization.
Findings revealed that the organization has institutionalized a well-structured, top-down and ongoing monitoring process to gather data daily from the services provided by the implementation staff. It also boasts an ongoing M&E system that follows the three-year cycle of the programme. This is besides other M&E related research carried out in the organization. The study found that some of those involved in the M&E process within CCJ have little or no understanding of the role of M&E within the organization. The implementation staff, for instance, who gather routine monitoring data, were found not to understand the full significance of their services to the M&E and development process as a whole. Beneficiaries were found not to understand the role of M&E within the organization and the impact it has on the services which they receive.
The implications of such lack of knowledge to the development process is based on the assertion that the ‘objectives of social development programmes should be to help the indigenous communities or underprivileged groups (such as women, landless labourers, ...) develop the organizational capacity and knowledge needed to identify and satisfy their own needs’ (Valadez & Bamberger 1994: 9). In other words, if their participation should have more relevant outcomes, they need to be aware of what they are engaged in. This is a precondition for sustainable development and ownership of the development process. When this is lacking, there can be resistance or poor participation in the process and the threat of paternalism. The dilemma is that M&E is very technical.
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Arpin, Elizabeth. "L’engagement au développement professionnel des infirmières œuvrant en centre hospitalier universitaire : une étude qualitative descriptive." Thèse, 2016. http://hdl.handle.net/1866/15935.
Full text
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Sherwood, Peter. "A triple bottom line evaluation of the impact of special events the development of indicators /." 2007. http://eprints.vu.edu.au/1440/1/Sherwood.pdf.
Full textAbstract:
The sustainable development agenda is underpinned by the recognition that there are limits to the capacity of the earth to cope with unimpeded economic growth. Businesses, due to their power and reach, are seen as major users of natural, human and financial capital resources. Granted a societal licence to operate, businesses are under increasing pressure from a diverse range of internal and external stakeholders, who expect a higher level of accountability and transparency in regard to economic, social and environmental performance measurement. In response, businesses have incorporated practices such as eco-efficiency and corporate social responsibility, and an increasing number are now moving towards a more holistic evaluation of their triple bottom line (TBL) performance. In contrast, the special events industry has continued to rely on traditional economic measures of performance. There has been tremendous growth in the number of special events being staged in tourism destinations. Events have been used strategically to bring ‘new’ money into regions, promote economic development and to showcase destinations to potential visitors. As a result of these economic imperatives, the evaluation of events has predominantly been undertaken from a narrow economic perspective. This approach, however, fails to account for the impact of the event on the host community as well as the impact on the natural environment such as water and energy use and waste generation. Since the 1980’s, event researchers have called for a broad-based evaluation model that incorporates economic, social and environmental measures. Recently, a number of these researchers have suggested that a TBL approach has merit as a potential framework. What has been lacking, however, is a set of standardised measures that would underpin a broad-based evaluation model. Therefore, the aim of this research is to develop a set of standardised TBL indicators, which would enable a parsimonious TBL evaluation model to be established. A seven-step indicator development process was used to underpin this research, based on a number of collaborative projects that developed indicators to measure sustainable development. Within this framework, there were a number of research stages. Initially, a comprehensive analysis of 224 academic event evaluation publications and 85 actual event impact assessments was undertaken. The aim was to understand what impacts have been used in event evaluations from academic and practical perspectives. From these 309 sources, a list of the 20 key impacts was derived. The second stage of the research was a three-round, modified Web-based Delphi survey of event experts. The aim was to use the opinions of the event experts to develop a pool of indicators to measure the key impacts. A total of 24 indicators was proposed by the experts to measure the impacts. A conceptual model was developed, which detailed the event drivers, the event inputs, the event outcomes, and the TBL indicators. The model also included a TBL evaluation, which included overall measures for the economic, social and environmental impacts. A number of possible models were discussed, which enable a number of TBL indicators to be integrated to allow an overall event 'score' to be achieved. After a subset of the indicators was selected, the third stage of the study involved the conduct of two special event case studies. The objective of this stage was to operationalise the indicators in order to test their appropriateness for inclusion in a TBL evaluation model. The case studies used intercept surveys of event attendees, competitors and exhibitors to gather economic data, mail-out surveys of local residents to gauge the social impacts and the collection of a range of environmental data from event venues and attendees. Whilst the economic and social data were readily captured via the surveys, not all environmental data were available, mainly due to the regional setting of one of the events, where there was limited capacity for capturing data. Following this, the fourth major stage of the research involved consultations with a small number of project stakeholders in order to obtain feedback on the indicators used and the results of one of the case studies. In general, the stakeholders were supportive of both the direction of the research and the use of the TBL indicators to evaluate the impact of events. A TBL evaluation will broaden the evaluation criteria for events and bring the events industry in line with the wider business community. There is a growing recognition in the tourism literature that, particularly with transportation, the tourism industry is a major contributor to greenhouse gas emissions. Therefore, inclusion of environmental measures will provide a clearer picture of the environmental footprint of an event. Moreover, inclusion of the measures of the impact of events on the quality of life of the host community may provide information that assists event organisers to retain the licence to stage an event, which is granted by the event stakeholders. A further benefit of a TBL evaluation is that it will enable a comparison to be made of a range of different events, which will aid tourism organisations and event stakeholders in the decision-making process about which events merit support. As a result, it will be possible to manage events in a more sustainable manner. Whilst this study contributed to the development of a TBL evaluation, further research is required to integrate the indicators into a framework that can provide an overall 'score' for an event, which can then be compared with other events.
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Duma, Nokubonga Dominica. "The impact of the centre wide approach of the delivery of water services : a case study of Ukhahlamba district manucipality in the Eastern Cape, South Africa." Diss., 2010. http://hdl.handle.net/10500/4709.
Full textAbstract:
Sector Wide Approach (SWAP) can be defined as collaboration between governments, development partners and civil society. It promotes coordination of various donor funded programmes to align with a common sector vision. In the case of South Africa, a water sector SWAP was introduced in 2000. Funds were directed to municipalities that were providing water known as Water Services Authorities (WSAs). This study examines the impact of the SWAP on tangible water delivery issues in Ukhahlamba District Municipality, Eastern Cape. The literature reviewed focuses on rural development in South Africa, and abroad. The quantitative aspect of the research considered various sources including primary data from municipal records of water services provision. Interviews were held with community members, municipal and provincial government officials. Analysis of information from these sources indicates some aspects of water delivery were positive and some negative. Recommendations for improvement and further research are made in the last chapter.Development Studies
M.A. (Development Studies)
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Matshaba, Thabiso Donald. "A penological perspective on unit management as a rehabilitation tool for youth offenders." Thesis, 2011. http://hdl.handle.net/10500/5748.
Full textAbstract:
The purpose of this study was to evaluate the implementation of the components of unit management, namely; architecture, case management, risk management and human rights in South African Youth Development Centres. The concept of unit management in correctional centres was adopted by the South African Correctional system in March 1995. However, the formal introduction of the concept was announced by the former Minister of Correctional Services, Dr. Sipho Mzimela, on 16th February 1996. The implementation of unit management was viewed as a vehicle for service delivery in South African correctional centres. Moreover, this concept was also viewed as a strategic move to ensure that corrections and the rehabilitation of inmates, as the core business of the department, are achieved.
In an attempt to assess the application of unit management at South African Youth Development Centres, and how unit management influences the rehabilitation of sentenced youth offenders, a descriptive study was conducted to obtain knowledge and perspective from the available literature. In addition to a descriptive study, the researcher employed a quantitative methodology. Using the quantitative approach, data was collected by means of a structured questionnaire. In the case of coding and data analysis, a Statistical Analysis System (SAS) was utilized. In sum, Frequency Tables and Bar Charts were used to simplify the analysis per section and category. The findings from this study revealed that the conditions of detention at Youth Development Centres, specifically the level of overcrowding, influence of old correctional centre structures and the absence of custodial therapists contribute to the violence, violation of basic human rights and failure to rehabilitate youth offenders in these centres. Moreover, the findings also indicate that any efforts to implement the unit management approach proactively fails due to the abovementioned conditions in Youth Development Centres.Unit management as a rehabilitation tool for youth offenders
Department of Penology
D.Litt. et Phil. (Penology)
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Oschman, Jacobus Johannes. "Kwaliteitsbestuur van die toetsvlieg- en ontwikkelingsentrum in die Suid-Afrikaanse Lugmag." Thesis, 2002. http://hdl.handle.net/10500/916.
Full textAbstract:
Summaries in Afrikaans and EnglishText in Afrikaans
Die studie is ondemeem om empiries vas te stel wat die aard en omvang van Totale Kwaliteitbestuur as 'n interne organisatoriese reeling vir personeel in die Toetsvliegen Ontwil
Public Administration
M. Admin. (Public Administration)
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Chisango, Eliot Tichaona. "Potential to grow informal waste recycling in semi-urban areas: case of the P.E.A.C.E. recycling buyback centre in Senwabarwana, Limpopo." Diss., 2017. http://hdl.handle.net/10500/23722.
Full textAbstract:
This research aimed to investigate an area of research that has largely been overlooked in the past, that is, the efficiency, profitability and sustainability of informal waste recycling in semi-urban areas. In exploring the research topic, a recycling buyback centre was used as a case study. The centre facilitates collection, sorting and selling of waste and is located in Senwabarwana, Northern Limpopo Province. Here the P.E.A.C.E (Planning, Education, Agriculture, Cooperatives and Environment) Foundation, an organisation looking at rural poverty alleviation in South Africa, initiated a flagship recycling buyback centre as a community project. This research picks up on prior research that was conducted on a similar project initiated by the same organisation in Ndumo, KwaZulu Natal. Even though the location is different from KwaZulu Natal, both Senwabarwana and Ndumo are faced with similar challenges affecting social, economic and environmental circumstances. Five objectives were identified to provide structure to this research.
Through action research, the study assessed the sustainability of this recycling buyback centre with regard to the impact on social, economic and environmental factors within Senwabarwana. It also covered problems experienced in rolling out waste management initiatives within the semi-urban study location and assessed the municipal framework with regard to waste and how waste is managed and recycled. Furthermore, analyses of the waste data generated at the recycling centre was examined that culminated in offering solutions to the identified problems. Recommendations for acceptable practices in semi-urban waste management are made to enable further research and potentially up-scaling the project for application in other geographic areas.
The study reports both qualitative and quantitative data collected through the investigation of the case study in the start-up phase. The data gathering was done through administering questionnaires to waste pickers associated with the case study centre. Telephonic and face-to-face interviews and secondary data were interchangeably used to address each of the five objectives. The results from the data gathered show that, if properly coordinated and structured, informal waste recycling in semi-urban communities is possible and can contribute positively to the socio-economic and environmental development of these areas. It is envisaged that this study would contribute to the body of knowledge already in existence, whilst also creating an opportunity for further academic research and input within this field to enable the scaling-up of such initiatives.Environmental Sciences
M. Sc. (Environmental Science)
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Lotter, Pieter Daniel. "Opvoeding tot leierskap : `n histories-opvoedkundige verkenning." Diss., 2006. http://hdl.handle.net/10500/2205.
Full textAbstract:
From this investigation it can justly be asked what a leader is and why not all people are leaders. It is clearly evident that some people possess more innate leadership potential than others. It has subsequently been proved that leadership and leadership training is of great value to mankind. In this regard one can refer to Plato, Erasmus and Cawood who, despite living in different eras, all recognized the same crisis in leadership. Each concluded that the leadership crisis of his time could be bridged only by training. Great responsibility, therefore, lies upon the school as primary training centre, and especially the principal.Educational Studies
M.Ed. (Teacher Education)
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Mbele, Kgoto Jan. "Parents' role in governance: the case of early childhood development centres in Mabopane." Diss., 2018. http://hdl.handle.net/10500/25408.
Full textAbstract:
Good governance occupies a centre stage in the development discourse. Since there are currently no guidelines on the practice of good governance for ECD centres, this qualitative study followed the exploratory research approach and employed the case study research
design to gain insight into how ECD centres in Mabopane practiced good governance concerning the roles played by parents in decision-making and accountability. The study used the Social Capital and Stakeholder theoretical frameworks to contextualise the investigation and employed eclectic methodological approaches involving triangulated sampling techniques, data collection methods and tools as well as data sources to generate data. The data were analysed using thematic content analysis and it was found amongst others that there were weaknesses in the governance practices within the ECD centres
regarding parents’ roles in decision-making and accountability. The study recommended, amongst others, for concerted efforts involving all stakeholders to address those flaws.Development Studies
M.A. (Development Studies)
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Ruediger, Ute. "NGO partnership and organisational sustainability: an exploratory case study in Uganda." Diss., 2018. http://hdl.handle.net/10500/25409.
Full textAbstract:
Includes bibliographical references (leaves 181-198)The research explored the partnership of Namutamba Rehabilitation Centre (NRC) in Uganda with its main donor, the Neukirchener Mission (NM). The review of the literature focused on empowerment, NGO partnerships and organisational sustainability. The achievements and challenges of the partnership of the NRC with the NM regarding the organisational sustainability of the NRC were identified by evaluating documents of both partners, individual interviews and focus group discussions of stakeholders of NRC. In brief, the relationship of NRC with the NM was characterised as a dependent partnership due to the power imbalance between the partners and the resource dependency of NRC. It was recommended that the NRC and the NM focus on creating greater self-reliance of NRC while attempting to develop an authentic partnership. This might have wide reaching consequences not only for the sustainability of NRC but also for the services offered to persons with disabilities in Central Uganda.
Development Studies
M.A. (Development Studies)