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Dissertations / Theses on the topic 'United States. Postal Inspection Service'

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Published: 4 June 2021

Last updated: 7 February 2022

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1

Evans, Richard E. "Implementation of a behavior based performance system within the United States Postal Service a study of the Supervisor Training Observation Program (Dupont) within the United States Postal Service and its effects on behavior /." Online version, 1999. http://www.uwstout.edu/lib/thesis/1999/1999evansr.pdf.

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2

Valera, Giselle Elisa. "Quantitative methods for testing pricing strategies at the United States Postal Service." Thesis, Massachusetts Institute of Technology, 2017. http://hdl.handle.net/1721.1/111470.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2017.
"June 2017." Cataloged from PDF version of thesis.
Includes bibliographical references (pages 69-72).
The United States Postal Service (USPS) faces intense competitive pressure in the shipping business. At the same time, shipping is becoming an increasingly critical segment of revenue and profitability for USPS. USPS' existing retail sales data can be analyzed for opportunities to improve profitability and the consumer experience. This paper introduces assortment optimization techniques USPS can use to identify improvements to their current retail pricing approach.
by Giselle Elisa Valera.
M.B.A.

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3

Potter, John E. (John Edward). "A study of labor-management relations : the United States Postal Service and the American Postal Workers Union." Thesis, Massachusetts Institute of Technology, 1995. http://hdl.handle.net/1721.1/11507.

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4

Leo, Michael Charles. "A Mixed-Methods and Multi-Level Investigation of the Effects of a Crew Chief Intervention on Job Attitudes, Occupational Stress, and Organizational Commitment." PDXScholar, 2006. https://pdxscholar.library.pdx.edu/open_access_etds/2758.

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High-profile instances of workplace violence and increased pressure from competitors have threatened the viability of one of the nation's largest employers, the United States Postal Service (USPS). As a result, the USPS began a massive change effort in the early 1990's. One of the initiatives implemented to improve labor-management relations was a derivative of the self-managed work team known as the crew chief program. This study provides a mixed-methods and multi-level approach to understand the impact this unique program had on organizational attitudes. The first aim of this study was to investigate whether the crew chief program reduced employees' stress and strain and improved job and supervisory satisfaction and company and union commitment, while controlling for the nesting of employees within sites and employee demographic characteristics. The second aim was to replicate and extend the stressor-strain-outcome (SSO) model of stress and to determine whether employee perceptions of crew chief support moderated the relationships between stressors, strain, and outcomes. I evaluated Aim 1 using data from 177 mail processors from 27 units matched from baseline to one-year follow-up with hierarchical linear modeling. This was followed up with an implementation analysis of qualitative data to determine the extent to which the program was implemented compared to the original design. I evaluated Aim 2 using structural equation modeling from 538 mail processors who participated at follow-up. There was little quantitative support for Aim 1. However, the results of the implementation analysis suggested that the crew chief program was not functioning as conceived. Aim 2 received strong support, with almost all of the main effects of the SSO model replicated. However, there was no support for the moderator effects. Additionally, I found role ambiguity to have direct relationships with other organizational outcomes beyond the indirect effects via strain and that crew chief support was strongly related to stressors and outcomes. These findings reinforce the notion that employing both quantitative and qualitative methods can dramatically improve the quality of organizational research. Based on these findings, I describe several suggestions for improvements to this specific program and for improving future initiatives aimed at enhancing labor-management relations.

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5

Tadevosyan, Davit. "System dynamic framework for analyzing organizational stress : United States Postal Service case study." Thesis, Massachusetts Institute of Technology, 2014. http://hdl.handle.net/1721.1/100365.

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Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2014.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 102-106).
Stress, both individual and organizational, appears to be an increasing problem in any society, and more so in organizations. It already is taking a significant toll on corporate and national levels. Slow recovering economy and pressures on bottom lines, especially for financially constrained organizations, further emphasize the problem and call for new solutions. This paper explores two aspects of stress - individual and organizational. Our goal was to provide a systems dynamic framework that organizations, as well as individuals, can use to improve the understanding of the physiological and psychological stress loads, as well as understand their relationship to organizational key performance indicators. Like many natural systems, human body is the ultimate limited system. The main benefit of the proposed framework will be the ability to monitor cumulative variables of the functional capacity of human body to process stressors, and the mental and emotional capacity of employees to carry out their duties.
by Davit Tadevosyan.
S.M. in Engineering and Management

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6

Nguyen, Hung Phu. "Contracting practice in the United States Postal Service the impact of values, institutions and markets /." Columbus, Ohio : Ohio State University, 2008. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1228176136.

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7

Fields, Karal. "Describing the literature that assesses the Unites [sic] States Postal Service redress program /." View online, 2006. http://ecommons.txstate.edu/arp/111/.

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8

Burr, Timothy Allen. "Administrators as policy makers of an autonomous government corporation : who manages the United States Postal Service? /." Full-text version available from OU Domain via ProQuest Digital Dissertations, 1985.

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9

Shareef, Reginald A. T. "Assessing organizational change: quality of work life interventions in the United States Postal Service." Diss., Virginia Polytechnic Institute and State University, 1989. http://hdl.handle.net/10919/54419.

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Because of the changing nature of our society, it is agreed by scholars and practitioners that both private and public organizations face many uncertainties. Diverse solutions have been advanced to remedy these organizational maladies. One of the most popular solutions, theoretical and applied, has been the utilization of Quality of WorkLife (QWL) interventions. The position taken in this dissertation is that in spite of the glowing testimonials about the effectiveness of QWL applications, it is still difficult to reach any definitive conclusions pertaining to the success(es) of this approach to the organizational change process. Previous research has offered little empirical data to support many of the theoretical assumptions QWL is based on. Furthermore, most organizations have utilized the human relations conceptual framework (i.e., satisfaction causes performance) to describe the implementation and diffusion of the QWL process. Indeed, the organization evaluated in this study utilized this approach in its QWL endeavor. However, this investigation endorses a different concept, subsystems congruence, to achieve the institutionalization of QWL. A growing body of research literature strongly suggests that this integrated approach offers the best model for successful QWL intervention. Enhancing our understanding of QWL applications and processes is the focus of this study. This knowledge is necessary so organizational leaders, consultants, and academicians will better understand the nature and complexity of implementing, evaluating and institutionalizing various QWL interventions.
Ph. D.

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10

Williamson, Jeffrey Carroll. "Employee retention in the Federal Government : a case study of the United States Postal Service." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/72852.

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Thesis (S.M.)--Massachusetts Institute of Technology, Sloan School of Management, 2012.
Cataloged from PDF version of thesis.
Includes bibliographical references (p. 115-117).
Following the worst financial crisis since the great depression, the United States has experienced three consecutive years of unemployment above 8%. The current economic situation has pushed the economy to the forefront of the 2012 Presidential election. At the heart this partisan economic debate is the issue regarding the size of the Federal Government. The objective of this thesis is not to debate the politics of how big the Federal Government should or should not be. I merely point to the current economic situation and the partisan debate because I believe they are masking a potential issue which will impact the efficiency and quality of the services provided by the Federal Government - the issue of employee retention. Specifically, this thesis focuses on the voluntary turnover of top performing talent. Regardless of one's beliefs regarding the size the Federal Government or what role it should play, it is hard to debate the need to employ talented, productive, and innovative leaders within the government. In this regard, the Federal Government is no different than any private business. As the world shrinks and technology rapidly changes how we live and work, the demands of managing a business or running a government have become increasingly complex. This thesis uses the United States Postal Service (USPS) as a case study to illustrate some of the employee retention challenges facing the Federal Government and how the agency has implemented policies and strategies to improve its ability to retain employees. During this difficult time in its history, it is increasingly important to attract and retain talented employees. The USPS is now facing financial uncertainty, a rapidly changing marketplace, and intense competition from the private sector for its top talent. This thesis will attempt to reconcile these and many other factors impacting turnover in the USPS and highlight what USPS is doing and recommend potential actions to improve employee retention.
by Jeffrey Carroll Williamson.
S.M.

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11

Finch, Suzanne L. "Development strategies for the United States Postal Service terminal annex and the Los Angeles union passenger terminal." Thesis, Massachusetts Institute of Technology, 1986. http://hdl.handle.net/1721.1/73757.

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Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1986.
MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH.
Bibliography: leaf 112.
by Suzanne L. Finch.
M.S.

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12

Nguyen, Hung Phu. "The Values, Institutions, and Market Factors in the Make-or-Buy decisions of the United States Postal Service." The Ohio State University, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=osu1228176136.

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13

Jarvis, Rocky N. "The design of a qualification training guide for United States Department of Agriculture, Food Safety Inspection Service." Online version, 2004. http://www.uwstout.edu/lib/thesis/2004/2004jarvisr.pdf.

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14

Sigmon, Kelly M. (Kelly Marie Berg). "A franchising of retail operations : the case of the United States Postal Service building a retail network for the 21st century." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/59128.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2010.
Cataloged from PDF version of thesis.
Includes bibliographical references (p. 71-75).
This thesis is about the effects of changing customer preferences on the United States Postal Service's retail network and offers a process for wider adoption of its current retail partnership program. The Contract Postal Unit (CPU) program represents 10 percent of the Postal Service's current outlets. This is a form of franchising. This thesis reviews franchising theory and highlights key research in the area to develop a business framework. Since many of the foreign posts have also been experimenting with operations similar to the CPU program, the franchising programs of four European posts are reviewed. I conclude by offering an approach that the Postal Service may use to look at how and when its customers use its products and services at their retail outlets and provide several recommendations that the Postal Service might consider if and when the Contract Postal Unit program is expanded.
by Kelly M. Sigmon.
M.B.A.

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15

Lawson, Angela Dawn. "Deploying the right technology : a framework for digital strategy and selection at the United States Postal Service to shape the future of work." Thesis, Massachusetts Institute of Technology, 2020. https://hdl.handle.net/1721.1/126905.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, May, 2020
Cataloged from the official PDF of thesis. "May 2020."
Includes bibliographical references (pages 84-86).
With the rapid evolution of technology from more affordable hardware and data storage to artificial intelligence, companies must evolve their technology strategy to remain relevant. Federal agencies are no exception as they continue to deploy transformational technology to improve services for the American public. An important issue has surfaced in the evolution of technology and the increasing speed of innovation where companies no longer need to find technologies to solve their problems, rather they need to select the right technologies to focus their attention to best define the future of work. Methodologies are common across industries but how do they apply to public service? Is a qualitative or quantitative process possible for vetting new and existing technology implementations while remaining adaptive and service-oriented? This paper explores the development of a framework that provides guidance on deploying the right technologies. I will draw on desk research of existing methodologies while gathering information on effectiveness of past deployments to define a guiding framework for technology selection. These findings can assist in future decisions for technology investment along with tripwires for retiring existing technologies.
by Angela Dawn Lawson.
M.B.A.
M.B.A. Massachusetts Institute of Technology, Sloan School of Management

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16

Adriansen, David J. "Workplace Violence Prevention Training: An Analysis of Employees' Attitudes." Thesis, University of North Texas, 2005. https://digital.library.unt.edu/ark:/67531/metadc4798/.

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The purpose of this study was to determine employees' attitudes and perceptions toward the effectiveness of workplace violence prevention training within a U.S. Government service agency with 50 offices located in Minnesota and Wisconsin. Chapter 1 presents an overview of the phenomenon of workplace violence, the movement toward prevention programs and policies and the implementation of prescreening processes during hiring and violence prevention training. Chapter 2 contains a thorough review of pertinent literature related to violence prevention training and the impact of occupational violence on organizations. This topic was worthy of research in an effort to make a significant contribution to training literature involving organizational effectiveness due to the limited amount of research literature covering the area of corporate violence prevention training and its effect on modifying attitudes and behaviors of its customers. The primary methodology involved the assessment of 1000 employees concerning their attitudes and perceptions toward the effectiveness of workplace violence prevention training. The research population were administered a 62 item online assessment with responses being measured, assessed, and compared. Significant differences were found calling for the rejection of the three study hypotheses. Chapter 4 described the findings of the population surveyed and recommendations were identified in Chapter 5.

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17

Newton, Tygh J. "The effects of a performance measurement intervention on sociotechnical variables and performance." Thesis, 1999. http://hdl.handle.net/1957/33334.

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The "global marketplace" has been a driving force for change, resulting in a dramatic increase in competition and expectations of consumers. With more mailing options available, consumers are scrutinizing service and cost performance at a level never-before experienced by the United States Postal Service. For an organization that has operated as a relatively stable government agency for 224 years, the environmental changes are severe, and necessitating the need for change. This thesis studied the impact of a management intervention on performance at a USPS processing and distribution center. The intervention installed a performance measurement system. A quasi-experimental methodology utilizing a nonequivalent comparison group was utilized to evaluate the impact of this intervention on both management process variables and operational performance indicators. The framework for the management process variables originated from the sociotechnical literature. There was evidence to support that operational performance improved and several process management variables changed following the intervention.
Graduation date: 1999

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18

Wan, Lin. "Staff planning and scheduling in the service industry: an application to US Postal Service mail processing and distribution centers." Thesis, 2005. http://hdl.handle.net/2152/1756.

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19

Wan, Lin Bard Jonathan F. "Staff planning and scheduling in the service industry an application to US Postal Service mail processing and distribution centers /." 2005. http://repositories.lib.utexas.edu/bitstream/handle/2152/1756/wanl05477.pdf.

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20

Parsons, Christopher. "The Politics of Deep Packet Inspection: What Drives Surveillance by Internet Service Providers?" Thesis, 2013. http://hdl.handle.net/1828/5024.

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Surveillance on the Internet today extends beyond collecting intelligence at the layer of the Web: major telecommunications companies use technologies to monitor, mediate, and modify data traffic in real time. Such companies functionally represent communicative bottlenecks through which online actions must pass before reaching the global Internet and are thus perfectly positioned to develop rich profiles of their subscribers and modify what they read, do, or say online. And some companies have sought to do just that. A key technology, deep packet inspection (DPI), facilitates such practices. In the course of evaluating the practices, regulations, and politics that have driven DPI in Canada, the US, and UK it has become evident that the adoption of DPI tends to be dependent on socio-political and economic conditions. Simply put, market or governmental demand is often a prerequisite for the technology’s adoption by ISPs. However, the existence of such demand is no indication of the success of such technologies; regulatory or political advocacy can lead to the restriction or ejection of particular DPI-related practices. The dissertation proceeds by first outlining how DPI functions and then what has driven its adoption in Canada, the US, and UK. Three conceptual frameworks, path dependency, international governance, and domestic framing, are used to explain whether power structures embedded into technological systems themselves, international standards bodies, or domestic politics are principally responsible for the adoption or resistance to the technology in each nation. After exploring how DPI has arisen as an issue in the respective states I argue that though domestic conditions have principally driven DPI’s adoption, and though the domestic methods of governing DPI and its associated practices have varied across cases, the outcomes of such governance are often quite similar. More broadly, I argue that while the technology and its associated practices constitute surveillance and can infringe upon individuals’ privacy, the debates around DPI must more expansively consider how DPI raises existential risks to deliberative democratic states. I conclude by offering some suggestions on defraying the risks DPI poses to such states.
Graduate
0615
0708
christopher@christopher-parsons.com

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