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Journal articles on the topic 'University libraries/Kenya'
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Ngetich, Festus Kipkorir, Daniel C. Rotich, and Japheth Otike. "FUNDRAISING AS A SOURCE OF FUNDING FOR PUBLIC UNIVERSITY LIBRARIES IN KENYA." Mousaion: South African Journal of Information Studies 34, no. 1 (2016): 123–48. http://dx.doi.org/10.25159/0027-2639/832.
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The aim of this paper is to examine fundraising as a viable supplementary source of funding for public university libraries in Kenya. Ideally, university libraries require sufficient funding in order to effectively play their role which is to support teaching, learning and research activities in the university. However inadequate allocation of funding to public university libraries in Kenya over the years has negatively affected the quality of their services. Therefore there is an urgent need for these libraries to consider fundraising as a source of funding. Using a sample comprising of 84 Librarians and 18 informants from seven public universities in Kenya, this paper established that fundraising, if well planned and coordinated, is a viable supplementary source of funding for public university libraries in Kenya.Â
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Mwanzu, Arnold, and Dickens Rodrigues Wendo. "Re-branding libraries to embrace open space and aesthetic reflections: a case of USIU-Africa as a benchmark of Kenyan libraries." Library Hi Tech News 34, no. 1 (2017): 6–10. http://dx.doi.org/10.1108/lhtn-10-2016-0045.
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Purpose This paper aims to examine the strides taken by academic libraries in Kenya to match the standards of modern library buildings while highlighting ensuing impact on user satisfaction. It will give an insight and provide a comprehensive comparison between Kenyan modern libraries and other modern libraries in the world which are considered best library designs, to show progressive development of library design and equipment. Design/methodology/approach The paper takes a viewpoint approach after studying the history and development of the current library buildings in Kenya. This paper will answer the following questions: How far are Kenyan university libraries in embracing open space and aesthetic reflections? What is the impact of artistic modern library designs to user satisfaction? What are the effects of colorful interior design and décor on libraries? In addressing these and other related questions, the design of new academic libraries in Kenya over the past eight years is traced. Findings Libraries in Kenya and other developing countries have stayed in the right path of revolution by adopting the modern library designs and giving library users more reasons to cherish their libraries as not only reading facilities but also destinations for relaxation, discussions and hangouts. The United States International University (USIU) Library has been touted as the pioneer modern library building, and its standards have been replicated and bettered by other libraries in Kenya today. This is a big stride for Kenyan libraries in the wake of dynamism in libraries. Originality/value The value of the paper is that it gives an insight on the development of library buildings in Kenya, providing a comprehensive comparison between Kenyan modern libraries and other modern libraries in the world which are considered best library designs, thereby showing progressive development of library design and equipment.
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Musangi, Penninah Syombua, Damaris Odero, and Tom Kwanya. "Critical success factors in library reengineering: a case of academic libraries in Kenya." Global Knowledge, Memory and Communication 68, no. 6/7 (2019): 534–49. http://dx.doi.org/10.1108/gkmc-12-2018-0099.
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Purpose Academic libraries are reengineering their services to address the gap brought about by the convergence of physical and virtual information landscape. Despite the reengineering efforts, as many as 70 per cent of the libraries do not achieve the expected results. Certain critical success factors need to be in place for successful implementation. This paper aims to investigate the key success factors to service reengineering in an effort to establish their extent of application in university libraries in Kenya. Design/methodology/approach A multiple case study approach of six purposively selected private and public university libraries in Kenya based on Webometric ranking as an indicator of reengineering was used. Data were collected through face-to-face interviews with 30 librarians. The qualitative data collected were analyzed through content analysis. Findings The following key success factors were found to have been considered during reengineering: top management commitment, planning, provision of required resources, appropriate IT infrastructure, presence of skilled and competent staff, value of the library to the university and teamwork. Despite the central role of training, change management program and having a clear vision and objectives, university libraries in Kenya did not pay any attention to them as deserved. The authors conclude that university libraries in Kenya have not optimally achieved the desired reengineering results as a result of overlooking training and change management as critical success factors. The paper recommends that the identified critical success factors should be considered wholly not in isolation. Research limitations/implications The study was carried out among the top-ranked universities according to the January 2017 Webometric ranking; and therefore the findings may give a general indication of the critical success factors considered by university libraries in Kenya. However, this pre-condition may have locked out other libraries that may have made some recommendable strides in re-engineering their services. Originality/value This study has practical implications in identifying the critical success factors for library service reengineering to provide insights on the factors to consider as librarians reengineer library services.
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Wandahi, Rose N., and Rose Njoroge. "Institutional Gender Representation and Career Progression Disparities at Management Levels in Selected Public Academic Libraries in Kenya." International Journal of Current Aspects 5, no. 1 (2021): 35–50. http://dx.doi.org/10.35942/ijcab.v5i1.158.
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The education sector is one of the most crucial sectors in the world. The very remarkable growth of academic institution has created massive employment opportunities for our educated men and women of our nation. These men and women play a vital role in the Kenyan economy, both socially and economically. However, most of these men and women employees face a lot of challenges at work, especially in career progression related issues. The overall purpose of this study was to examine gender representation and career progression disparities in the management levels of public academic libraries in Kenya. To achieve this, the study sought to find out gender representation in the management levels of the Kenyan public academic universities, determine the barriers hindering career progression of men and women managers, and examine the challenges affecting career progression of men and women at management levels in public academic libraries in Kenya. The study was carried out in selected public academic libraries in Kenya. These included four public universities within Nairobi county, Kiambu county and Uasin-Gishu county. The respondents included university librarians, deputy university librarians, senior librarians, librarians, librarian assistants and senior library assistants. The target population was 85 participants who were expected to participate in the study, and eventually only a sample size of 42 respondents was obtained. Relevant data was collected from the participants using structured interviews and questionnaires. A descriptive case-study research design was used. The collected data was coded into relevant themes, analyzed, interpreted and presented using qualitative methods for enabling to draw the findings and conclusions. Data was presented using tables, graphs and charts. The findings revealed that gender representation in public academic libraries was not balanced, and persons of female gender were more than persons of male gender. Disparities were also noted within their distribution in various departments, more women had attained higher levels of education than their fellow men colleagues, and women had also worked for more number of years within the libraries and in previous positions. It was also observed that, there was a supportive work environment within the organizations, though there were a few instances where the culture within did not encourage a fair job promotion practices. Selection process, networking, policies, rules and regulations in place, in the organizations were a great barrier to career progression. The study came up with several recommendations on gender representation in the management ranks, fair job promotion practices, education and training. 
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Mathangani, Salome W., and Japheth Otike. "Copyright and information service provision in public university libraries in Kenya." Library Management 39, no. 6-7 (2018): 375–88. http://dx.doi.org/10.1108/lm-07-2017-0067.
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Purpose Copyright law supposedly brings a balance between copyright owners and information users as a way of creating a harmonious relationship. The purpose of this paper is to examine the relationship between Kenya’s Copyright Act and the provision of information services in public university libraries in Kenya. Design/methodology/approach The study was informed by both the organization theory and the social systems theory which, respectively, provided a base for discussion on the library and its basic functions, and an interdisciplinary approach that accommodate library services and law. Data were collected from a sample of 77 librarians from public universities libraries, and analyzed using the qualitative method. Findings The study established that librarians were reasonably aware of the copyright Act. However, they were apprehensive and uncertain about copyright effect on the library. Evidence from the study showed that librarians needed to extend their knowledge and understanding of the copyright law for the effective provision of information services. The paper concludes that there is scope for librarians, using their wealth of knowledge and expertise, to make relevant and useful suggestions on copyright. Such contribution would assist in bringing harmony in the use of copyrighted materials. Originality/value These findings are original and will be useful in giving general direction on copyright. The study highlights the important issue of universities as parent institutions providing needed leadership in the copyright area.
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Mwai, Naomi Wangari, Joseph Kiplang’at, and David Gichoya. "Application of resource dependency theory and transaction cost theory in analysing outsourcing information communication services decisions." Electronic Library 32, no. 6 (2014): 786–805. http://dx.doi.org/10.1108/el-09-2012-0112.
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Purpose – The aim of this paper is to establish how resource dependency theory (RDT) and transaction cost theory (TCT) can inform decisions to outsource ICT services by public university libraries in Kenya. Design/methodology/approach – The study adopted a multiple case study strategy in four selected public universities libraries in Kenya. Purposive sampling was used to identify respondents and data collection was done using a semi-structured interview schedule. Findings – The study highlights how RDT and TCT theoretical perspectives illuminate some of the reasons, and problems associated with Information and Communications Technology outsourcing in Libraries. The paper concludes with recommendations and the way forward. Research limitations/implications – The study was limited to the outsourcing of information technology services in four public university libraries in Kenya, namely, Kenyatta University (KU) in Kahawa, Nairobi; Moi University (MU) in Eldoret; University of Nairobi (UON) in Nairobi; and Jomo Kenyatta University of Agriculture and Technology (JKUAT) in Juja, Thika. This being a qualitative study (and taking into consideration the subjective views where bias could occur), the researchers ensured that the research was reliable by recording and taking notes during the interviews and by using peer-debriefing and professionals in the field to ascertain their views. Practical implications – The paper provides practical insights into outsourcing of Information Technology (IT) services in Public University libraries and information centres in Kenya. This study is useful for university libraries, information professionals, information communication technology professionals and university management. Social implications – The implications of the study are that outsourcing needs to be guided by clear policies that are documented and communicated to all the stakeholders. Originality/value – This research assesses IT outsourcing services in selected public academic libraries in Kenya.
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Odera-Kwach, Beatrice Achieng’, and Patrick Ngulube. "AN INVESTIGATION INTO THE USE OF STANDARDS IN UNIVERSITY LIBRARIES IN KENYA." Mousaion: South African Journal of Information Studies 32, no. 1 (2016): 115–31. http://dx.doi.org/10.25159/0027-2639/1705.
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This article sets out to describe the usage of standards in the development of quality library services in universities in Kenya. Standards represent opportunities for librarians to add value as information providers and for the library profession to raise its visibility as an authority on information quality. The mixed research method was used for data collection. A total of 27 (87%) of the 31 respondents from private and public higher education institutions (HEIs) completed and returned the questionnaires. Based on the findings from the questionnaire survey, five heads of university libraries were interviewed. The findings revealed that the majority of the university libraries had used only five out of the ten Commission for Higher Education’s Standards and Guidelines for University Libraries in Kenya (CHE 2007), namely: vision, mission and objectives; organisation and access of information resources; information resources; ICT resources; and library building. The higher usage of these five standards could have been attributed to the eligibility requirements for licensing of the external quality assurance regulatory body, namely, the CHE. However, the least utilised standards were those that were crucial to demonstrate that students had mastered the specific objectives of education. The CHE standards used for evaluation of university libraries in Kenya only covered inputs. The article concludes with a number of recommendations for improvement. The standards should focus on outputs and outcomes of the library programmes as primary indicators of quality.
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Limo, Jonathan, Tom Kwanya, and Sally Chepchirchir. "Electronic records management strategies by government agencies in Kenya." Record and Library Journal 5, no. 1 (2019): 62. http://dx.doi.org/10.20473/rlj.v5-i1.2019.62-71.
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Background of the study: Libraries have various challenges in maintaining their existence as information providers. Libraries must have support so that users do not turn to other services, have special strategies to connect themselves, establish good relationships, and provide user loyalty.Purpose: The purpose of this agreement is to describe the promotion strategy as an effort to encourage the loyalty of university library users.Method: The method used in this research is literature study and also uses the author's active participation observation method as a librarian in the university library.Findings: According to the results of research and literature study by the author, various university libraries provide various types of businesses. The results of the author's discussion there are several discussions about the library promotion strategy arrangement published; (1) Discussion of steps and targets in publicizing and promoting information services; (2) determining the promotion goals by specifying the type of user; (3) a budget is issued; (4) selecting the media used for publication and promotion; (5) evaluating various types of media that have been used; (6) the promotion process in terms of human resources, infrastructure, and various types of librarian activities.Conclusion: With the arrangement of the strategic promotion library model, the authors submit an opinion about the college library that provides a promotional strategy as a promotional container and guarantee self-existence.
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Waigumo Mathangani, Salome, and Japheth Otike. "The legal implications of providing information services in PUL in Kenya." 027.7 Zeitschrift für Bibliothekskultur 5, no. 1 (2017): 22–37. http://dx.doi.org/10.12685/027.7-5-1-168.
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This is a research paper on Public University Libraries (PULs) which are charged with the responsibility of providing the university community with information for the parent institutions’ core activities of teaching, learning, study and research. In carrying out this responsibility, PULs have to address issues of law as these relate to the provision of information services. The purpose of this study was to investigate the legal implications of providing information services in public university libraries in Kenya. The study applied the qualitative methodology but also used a limited application of quantitative approach with issues of statistical significance. Basing on a sample of 77 librarians from public universities libraries, data was collected and analyzed using the narrative method. The study established the actual and potential implications of laws that support information (UDHR, CK, FOI, IFLA and WSIS declarations) and those that put limits to information (Copyright law, penal code, Official Secrets Act). Although librarians were knowledgeable and had skills regarding their work, evidence from the study showed that they needed to extend their knowledge and understanding in the area of laws that have implications on the provision of information as a way of enhancing their work. In conclusion the paper notes that there is scope for librarians, using their wealth of knowledge and expertise, to seek interaction with policy makers and make relevant and useful contribution on law and information. These findings are significant in that they give general direction with regard to law and the provision of information services. The research highlights the importance for librarians to create links with policy makers in order to set up a relationship with mutual benefits.
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Makori, Elisha Ondieki. "Exploration of cloud computing practices in university libraries in Kenya." Library Hi Tech News 33, no. 9 (2016): 16–22. http://dx.doi.org/10.1108/lhtn-11-2015-0077.
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Purpose Modern technological solutions are rapidly changing the information landscape in library and information establishments. One such innovative solution that is gaining momentum in information centers is cloud computing. The purpose of this paper is to explore and compare opportunities and challenges of “cloud computing paradigm” in handling and supporting delivery of information services in university libraries in the face of the present hard economic situation and limited financial budgets. Design/methodology/approach The study is based on current academic literature, document analysis, several editorials and articles on the potential and challenges of cloud computing paradigm in university library and information centers. Findings Cloud computing is proving as the best management practice of salvaging information services in university libraries due to numerous competing challenges and issues in institutions of higher education. University libraries in developing countries face many challenges of inadequate information infrastructure, limited financial budgets, manpower issues and rapid changes in technological systems. In the context of hard economic times, cloud computing is critical in adding value as well as advancing the goals and objectives of modern university libraries. Cloud computing is the “best technology practice” that is poised to play crucial roles in enhancing quality provision and delivery of information services in university library and information centers. There are many competing challenges and claims, but potential benefits count more. Research limitations/implications The study is based on the ideas of cloud services conceptualized from reading academic literature, document analysis, several editorials, articles and professional work experience. The paper identifies that cloud computing paradigm is useful in achieving the goals and objectives of university libraries in this hard economic situation facing institutions of higher learning. Practical implications The paper provides practical insights that cloud computing is the “must have technology” for modern university library and information centers already burdened with the demand to develop effective and efficient technological solutions due to subsequent changing needs of the digital information environment. This study is useful for university libraries, information professionals, information communication technology professionals and university management. Social implications Cloud computing paradigm provides university libraries with the business opportunity to use comprehensive technological solutions with reduced capital expenditure and safe methods of data storage. This eases the inconveniences normally caused by the need to develop and own such comprehensive technological solutions. Originality/value This research looks at the potential of the emerging trend of “cloud computing paradigm” in enhancing quality provision and delivery of information services in university library and information centers in the context of limited financial budgets. Cloud computing has been gaining momentum in Kenya, especially in business organizations as compared to library and information establishments.
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Muema Kavulya, Joseph. "Trends in funding of university libraries in Kenya: a survey." Bottom Line 19, no. 1 (2006): 22–30. http://dx.doi.org/10.1108/08880450610643034.
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Ondieki Makori, Elisha. "Making university libraries in Kenya the destination for the user population." Library Review 59, no. 7 (2010): 548–57. http://dx.doi.org/10.1108/00242531011065136.
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Muema Kavulya, Joseph. "Challenges facing information literacy efforts in Kenya: a case study of selected university libraries in Kenya." Library Management 24, no. 4/5 (2003): 216–22. http://dx.doi.org/10.1108/01435120310475301.
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Kwanya, Tom, and Christine Stilwell. "The effectiveness of leadership styles among academic and research librarians in Eastern and Southern Africa." Library Management 39, no. 6-7 (2018): 402–17. http://dx.doi.org/10.1108/lm-06-2017-0056.
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Purpose The purpose of this paper is to investigate the leadership styles that academic and research librarians apply as well as their effectiveness in meeting their institutions’ strategic objectives. The study also compared and contrasted the leadership styles and their corresponding impact in the effective delivery of academic and research library services in Kenya and South Africa. Design/methodology/approach The study applied a survey research technique to garner the opinions of the librarians about the leadership styles of their leaders. Primary data were collected through key informant interviews with academic and research librarians. Additional data were collected through documentary analysis. The data were analysed and processed through content analysis. Findings The findings indicate that most academic and research library leaders in South Africa and Kenya embrace a democratic leadership style. The results also show that most academic and research librarians hold the view that the leadership styles of their managers have a great impact on their individual performance and overall organisational effectiveness. Practical implications The results of the study can be used to recommend or adopt leadership styles which have a higher potential of making a greater impact in Kenyan and South African academic and research libraries. The results can also be used as the basis for relevant curricula and policy development. Originality/value The role of university librarians as leaders and the determinants of the effectiveness of academic and research library leaders, including leadership styles, have received minimal attention from scholars, particularly those in Africa. This study addresses the gap as it investigated the impact of the leadership styles of academic and research librarians on the effectiveness of their institutions, compared the academic and research library leadership scenarios in South Africa with Kenya, and makes recommendations on how to enhance leadership effectiveness.
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Chilimo, Wanyenda. "NEXT-GENERATION CATALOGUES: HOW ARE THE ACADEMIC LIBRARIES IN KENYA FARING?" Mousaion: South African Journal of Information Studies 32, no. 3 (2016): 93–118. http://dx.doi.org/10.25159/0027-2639/1679.
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The library catalogue has changed over the years from a card catalogue to its electronic successor, the Online Public Access Catalogue (OPAC), to what is called the next-generation library catalogue, sometimes referred to as the library 2.0 catalogue or ‘the third-generation catalogue’. The purpose of this study was to investigate the current state of catalogues in academic libraries in Kenya and to evaluate whether these libraries have incorporated features of the next-generation catalogues in their OPACs. The study applied a checklist of features commonly identified as characteristics of the next-generation catalogue to examine whether the OPACs of university libraries in Kenya are comparable to the next-generation library catalogue. The findings of the study showed that libraries in Kenya have made some progress towards transforming their OPACs to the next-generation catalogue but have not reached the ideal. None of the OPACs has all the features evaluated. Progress has been made with features, such as enhanced content, simple keyword search and faceted navigation. However, none of the catalogues has federated searching capabilities. The study also found out that close to half of the libraries which have their OPACs available online are using Koha as their Library Management System (LMS). This article provides valuable information for library policy makers interested in modernising their catalogues or acquiring discovery tools for their institution. The article may also be a useful tool for evaluating OPACs modules of the integrated LMS, especially for libraries that are in the process of selecting a suitable LMS.
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Kasalu, Syombua, and Joseph Bernard Ojiambo. "Application of ICTs in collection development in private university libraries in Kenya." Collection Building 31, no. 1 (2012): 23–31. http://dx.doi.org/10.1108/01604951211199155.
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Mugo, Grace Wanjiru, and Milkah Mathu. "Assessment of Customer Service Provision for Enhanced User Satisfaction in Academic Libraries: A Case Study of St Paul’s University Library, Kiambu County, Kenya." International Journal of Current Aspects 5, no. 1 (2021): 20–34. http://dx.doi.org/10.35942/ijcab.v5i1.155.
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Primarily, academic libraries and librarians’ objective is to satisfy library users. Customer satisfaction in business seeks to maintain and enhance the relationship between customers and organizations to win loyalty and ensure survival in the competitive world of information explosion. Customer satisfaction, therefore, implies customers’ perception that his or her expectations have been met or surpassed. The purpose of this study was to assess the customer service provision for enhanced user satisfaction in academic libraries with a focus on St Paul’s University Library. The objectives of the study were to establish the quality of information resources/services offered at the library; to determine the level of awareness and accessibility of the existing information resources; to establish strategies/methods used to ensure effective customer satisfaction; and to determine challenges encountered by library users while seeking information services at St. Paul’s university library. The study was both quantitative and qualitative in nature and descriptive survey method was used. The study was carried out at St Paul’s university library main campus, which is located in Kiambu County, along Limuru Road, about 32 Kms from the City of Nairobi. The target population included144 full time second, 159 third year full time students, 65 full time lecturers, 31library staff and the Chief University Librarian. The researcher used stratified random sampling to select the respondents and a sample size of 161 respondents was selected from the target population. Data was collected using different questionnaires administered to the students, lecturers and library staff while the interview schedule was used on the University librarian. Data was analyzed, interpreted and presented using descriptive statistics. The findings showed that the library is well equipped with quality information materials both in written and electronic formats and that generally, the services offered at the library were of good standards and library users were treated with respect and courtesy while seeking library services. The findings showed that it is important for librarians to increase communication between library users and library staff, conduct regular staff training on customer care to enhance customer service practices. The findings further showed that a large number of the users visit the library to be able to access and retrieve information materials from online sources; library users get to know about new information materials acquired by the library through: library visits, current awareness service (CAS), Own initiative or visits and notice boards. In conclusion, this research will be used to improve services in the library and also better the library profession as well as contribute majorly to the body of knowledge in the area of library customer service provision and user satisfaction. This study recommended that there is need to transform, re-engineer and improve library services to conform to changing user’s academic needs in the University.
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Ndungu, Miriam Wanjiku. "Bibliographic control of theses and dissertations in Kenya." Library Review 66, no. 6/7 (2017): 523–34. http://dx.doi.org/10.1108/lr-06-2016-0050.
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Purpose This study aims to identify and analyse the challenges faced in the bibliographic control of theses and dissertations in Kenya. Design/methodology/approach The study used descriptive survey method and targeted four universities in Kenya and two initiatives whose objective is compilation of a database of theses and dissertations. The total number of respondents was 17 out of a target of 21. Findings The study found delays in the libraries getting their designated copies; ineffective coordination between the different university departments in the deposition process; deposition of soft copies is still a grey area in the universities surveyed; libraries have embedded records of theses and dissertations in their Online Public Access Catalogues (OPACs); delays in capturing theses and dissertations in the libraries’ OPACs; and lack of consistency and uniformity in the bibliographic records. Research limitations/implications Many universities have joined the electronic theses and dissertations (ETDs) movement and now require graduating students to deposit an electronic copy of their research thesis or dissertation. Currently, universities in Kenya either already have institutional repositories (IRs) or they are at an advanced stage of implementation. There is need for further research on the status adoption of ETDs; the status of IRs; treatment of theses and dissertations (TDs) in Kenya; challenges and prospects of subject analysis of TDs; cost-effective metadata creation for TDs; issues in metadata creation and standardization for TDs; and automated metadata creation. Practical implications Without a comprehensive source of all TDs submitted in universities in Kenya, TDs will be inaccessible and therefore underutilised. There will also be the risk of duplication of research and plagiarism because it will be difficult to ascertain the authenticity and integrity of TDs submitted in the various universities. Originality/value This is the only research in Kenya that has analysed the status of bibliographic control of theses and dissertations. The study will enable university administrators to put in place appropriate policies for improved bibliographic control of theses and dissertations. The study may be used to inform policy frameworks as universities begin to build their institutional repositories. The findings shed light on the treatment of TDs and challenges of cataloguing them.
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Gathoni, Nasra, and Thomas Van der Walt. "Evaluating library service quality at the Aga Khan University library: Application of a total quality management approach." Journal of Librarianship and Information Science 51, no. 1 (2016): 123–36. http://dx.doi.org/10.1177/0961000616679725.
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The purpose of this paper is to report on an investigation of the service quality of the Aga Khan University library in Kenya. The total quality management philosophy which forms the basis of this report has been demonstrated by the use of SERVQUAL, a user-based assessment tool, in the evaluation of service quality. The research was conducted among 123 Aga Khan University library users – nursing and medical faculty and nursing and medical students – with an aim to investigate the quality of its services based on the satisfaction of library users with the services and as expressed by and based on users’ expectations and perceptions. The data was gathered through the SERVQUAL structured questionnaire and a 63% response rate was realized. The findings generally established that the expectations of Aga Khan University library users are higher than their perceptions. The results also show that there are service quality gaps in a number of services offered by the library. This research is deemed important as there is lack of information showing libraries in Kenya having involved library users in service quality evaluation through the use of objective and user-based tools. Thus this paper may lead to libraries in Kenya embracing objective measurement tools for the evaluation of library service quality. It is hoped that this article will contribute to a better understanding of philosophies such as total quality management in an academic library environment in developing countries, users’ expectations and perceptions of quality.
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Muema Kavulya, Joseph. "Marketing of library services: a case study of selected university libraries in Kenya." Library Management 25, no. 3 (2004): 118–26. http://dx.doi.org/10.1108/01435120410522334.
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Nyakweba, Irene, Joyce Muwanguzi Bukiwa, Eunice Sendikadiwa, and Felicitas Ratanya. "An Assessment of Information Services Provision in University Libraries in Accordance with the Commission of University Education (CUE) Guidelines: Selected Libraries in Western Kenya." SRELS Journal of Information Management 58, no. 2 (2021): 81. http://dx.doi.org/10.17821/srels/2021/v58i2/157981.
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Wendo, Dickens Rodrigues, and Arnold Mwanzu. "Importance of e-Books in improving access to scholarly materials by university students in Kenya." Library Hi Tech News 33, no. 8 (2016): 1–4. http://dx.doi.org/10.1108/lhtn-04-2016-0022.
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Purpose The purpose of this research is to investigate the significance of e-Books in universities, by looking for critical issues and practices which contribute enormously to enhancing its effectiveness. Design/methodology/approach The study adopted a descriptive research study design. The use of survey was efficient for this study because it was possible to obtain answers to different variables such as attitudes, personal characteristics and behaviors on usage of e-Books. Survey questionnaires were used on a student sample population at United States International University-A. The study was guided by three independent variables: technological factors, individual factors and institutional support factors. The dependent variable was the usage of e-Books. Findings The findings established that a majority of the student are computer literate as a whole and have a clear understanding of e-Books. The results further established that students encounter problems when carrying out searches in e-Books and that there is lack of knowledge of the e-Books subscribed by the university library. Support from the university management on the introduction of e-Books by financing its subscription was one of the factors enhancing the access and use of e-Books. Originality/value Knowledge of the significance of e-Books can assist libraries restructure their e-Books policies and hence hasten the adoption and implementation of e-Books usage in academic libraries in Kenya.
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Orayo, Josephine, Jane Maina, Jotham Milimo Wasike, and Felicitas Ciabere Ratanya. "Customer care practices at the University of Nairobi (UON), Jomo Kenyatta Memorial Library (JKML), Kenya." Library Management 40, no. 3/4 (2019): 142–54. http://dx.doi.org/10.1108/lm-05-2018-0038.
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Purpose The purpose of this paper is to provide an analysis of the customer care practices at the University of Nairobi, Jomo Kenyatta Memorial Library (JKML), Kenya. Design/methodology/approach A descriptive research design was used. Simple random sampling technique was used to derive at an appropriate sample from the target population. A structured questionnaire and face-to-face interview was used to collect both quantitative and qualitative data. A total of 384 questionnaires were distributed to students and library staff. Face-to-face interview was conducted among five section heads. Data were analyzed using Microsoft Excel and presented in tabulated summaries and figures. Findings JKML had not only put in place customer care practices but had also provided reliable services with notable professionalism among staff. Users were satisfied with the attention and information resources provided. Challenges encountered related to inadequate ICT infrastructure, lack of a written policy, lack of customer care skills among library staff and lack of managerial support. The study recommended inclusion of customer care in the mainstream of the strategic plan of the university. Research limitations/implications The major implication for this study is that sustainable customer care self-assessment needs to be explored in national and private libraries in Kenya. Practical implications This study provides a significant practical outlook on marketing-savvy approaches toward customer care and efforts made toward the achievement of the goals of the university. Originality/value This study provides insights on good practices on customer care which can be emulated by other academic libraries and adds value to the knowledge base.
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Owidi, Fredrick Omondi, and Rose Njoroge. "Network Literacy and Utilization of Electronic Resources Among University Students: The Case of Kabarak University, Kenya." International Journal of Current Aspects 5, no. 2 (2021): 21–35. http://dx.doi.org/10.35942/ijcab.v5i2.162.
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Libraries acquire and facilitate access to electronic information resources that support core functions of universities they serve. Despite substantial investments by universities in infrastructures and resources to facilitate access to electronic resources, studies have revealed that these resources are at times not optimally utilized as expected. Network literacy is defined as the knowledge of web-based information resources, ability to effectively use ICT tools to access resources available online, ability to judge the relevance of information retrieved, and capability to use computer-mediated communication tools to manage or utilize the accessed information. The purpose of this study was to assess network literacy and utilization of electronic resources among Kabarak University students in Kenya and consequently provide some insight into usage of networked resources at the university. Objectives of the study entailed assessing users’ awareness of internet applications and utilization of electronic resources; assessing users’ awareness of Social Networking Sites (SNS) and utilization of electronic resources, establishing the levels of user awareness of electronic resources available at Kabarak University, evaluating users’ competencies in using electronic resources and establishing challenges encountered in utilizing electronic resources at Kabarak University. The study was anchored on the Digital Library model that depicts users’ interaction with networked environments, taking into consideration the various systems involved. The study was undertaken at Kabarak University main campus library. Stratified sampling was used to segregate students and librarians whose opinions were also sought on matters covered by the study. Simple random sampling was used to select students for the study while purposive sampling was employed to select resourceful librarians for the research. The study adopted a descriptive research design and used an approach where qualitative and quantitative data were gathered using a set of structured questionnaires that contained open and close ended questions based on objectives that guided the study. The questionnaires were first pilot – tested at Moi University Eldoret Town campus to determine their validity and also subjected to Cronbach’s Alpha reliability test to determine that acceptable internal reliability levels were attained. These questionnaires were then directly issued to the selected respondents. Analysis of the collected data was done using the Statistical Package for Social Science (SPSS) software version 23 and thereafter, responses arranged in themes as appropriate. Frequencies and percentage distributions were used to highlight patterns in the data and facilitate interpretation. Among the findings was that students were aware of existence of electronic resources though some of them were not aware of what these electronic resources entailed specifically, and that among the greatest challenges they faced in using the electronic resources were slow internet connectivity speeds and inadequate points of accessing the internet. The study also established that the library relied majorly on orientation to sensitize students on electronic resources. Reinforcement and regularly conducting orientation programmes were recommended as a means of promoting network literacy at the University.
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Ombogo, Tandy M., and Ben W. Namande. "Contemporary academic library users in Kenya: their needs and preferences in access and use of information resources." Global Knowledge, Memory and Communication 70, no. 4/5 (2021): 399–417. http://dx.doi.org/10.1108/gkmc-01-2020-0008.
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Purpose The purpose of this study is to assess the influence of generations on information behavior and needs to access and use of library resources and how well academic libraries in Kenya are simultaneously serving both generations. From literature reviewed, a study on the Kenyan scenario on generational behavior and needs was not identified and this study sought to fill that gap. Design/methodology/approach Data collected were done through mixed-methods research using observation, structured interviews and questionnaires. The sample included 143 students and faculty within different generations, and three library staffs at The United States International University-Africa’s Library. Quantitative data were analyzed through SPSS and Excel, while qualitative data were analyzed according to the theme of this study. Likert-scale responses were used to measure information behavior of users’ needs and preferences. Findings Findings showed that the library is serving two distinct generations with different needs: out of a mean score of 5.00 of sample surveyed; digital immigrants need information resources mainly for research at an aggregate 3.93 while digital natives need information resources mainly for examinations at an aggregate 4.01. Both generations need to use technology to access and use information resources at 94% of digital immigrants and an aggregate 81.5% of digital natives surveyed. The library is training both user groups accordingly. This answered the research problem this study sought to assess. Research limitations/implications The generation of users was known only after administering the questionnaires. Consequently, the researcher targeted them using the status of respondents, faculty or student, to maximize sampling for each generation. Undergraduate and master’s students were used to target digital natives, while the faculty was used to target digital immigrants. PhD students were used to target both digital immigrants and digital natives. This study was done only in one location, USIU-Africa’s Library. Originality/value This study assessed how different generations within academic libraries in Kenya could be guided to effectively and efficiently adapt to global changes. This study assessed generational influence on needs and preferences in access and use of information resources, and assessed how academic libraries are concurrently and successfully serving variant user needs in Kenya,
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ROBERTS, A. D. "Libraries in Africa: Pioneers, Policies, Problems. By ANTHONY OLDEN. Lanham, MD., and London: Scarecrow Press, 1996 (UK agent: Shelwing Ltd., Folkestone). Pp. xx + 170. £35.65 (ISBN 0-8108-3093-0)." Journal of African History 38, no. 1 (1997): 123–77. http://dx.doi.org/10.1017/s0021853796606902.
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This expensive little book, originally a thesis for the University of Illinois, is an artless but sometimes perceptive account of certain library endeavours in British East and West Africa, based on archival and library research in Britain and the United States. It is not a history of libraries per se so much as a study of instances of external aid to the development of libraries beyond the sphere of teaching institutions. In the 1930s, one such source – as in so much of the English-speaking world – was the Carnegie Corporation. Grants to Kenya underpinned a system of circulating libraries, the depot for which was housed in the McMillan Memorial Library, Nairobi; membership was confined to whites until 1958. In Lagos, Alan Burns, as chief secretary, secured a grant to start an unsegregated but fee-charging library: in 1934 just 43 of its 481 members were African. The grant ended in 1935, but the library was still going forty years later.
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Makori, Elisha Ondieki. "Micro factors influencing use of electronic information resources among postgraduate students in institutions of higher learning in Kenya." Library Hi Tech News 32, no. 1 (2015): 18–21. http://dx.doi.org/10.1108/lhtn-10-2014-0096.
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Purpose – To purpose of this paper is to evaluate micro-factors influencing use of electronic information resources among postgraduate students in institutions of higher learning in Kenya, and suggest strategies to enhance and improve the utilization of these vital sources in the university learning environments. Design/methodology/approach – The study uses document or desk review analysis, professional opinions and ideas and case examples regarding utilization of electronic information resources. Findings – The study indicates how practices such as information literacy and learning skills, consultative or partnership meetings, use of portable brochures and guides, research, teaching and learning approaches, seminar and workshop trainings, public relations and attitudes influence the use of electronic information resources. Among the strategic measures that are instrumental for effective utilization of these vital knowledge resources, it is the ability to provide tailor-made programmes targeting postgraduate students and reaching out or going to where the students are through regular meetings and social media advertisements and announcements. limitations/implications – This study is confined to postgraduate students in institutions of higher learning inclusively using document review guides and case examples of utilization and non-utilization of electronic resources. Practical implications – Possible strategies and solutions that enhance and improve use of electronic information resources among the postgraduate students include the need to integrate the use of information communication technology in research, teaching, learning and community services of the university, provision of compulsory literacy programmes to the students and regular partnership meetings with the faculty members, librarians and postgraduate fraternity. Social implications – Widespread use of electronic information resources in universities is proof enough that the libraries are proactively involved in advancement and creation of knowledge among the postgraduate students. One critical aspect of electronic information resources is the ability to facilitate return on investment if only the materials are effectively and efficiently used in supporting the goals and objectives of libraries and universities. These result in higher customer satisfaction, and better return on investment, leading to increased use of information services in the universities. Originality/value – Institutions of higher learning including libraries and universities are in a new dispensation of modernity and post-modernity increasingly dependent on electronic or digital information systems. In the modern knowledge and learning environment, information professionals, postgraduate students and other stakeholders need to agree to the simple rule that electronic information resources are the backbone of academic services in universities perhaps more than ever before. In the academic and educational quest in universities, electronic information resources fundamentally supplements print materials because most universities lack the necessary technological infrastructure.
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Wanangeye, Wamalwa Lucas, and Benard Omallah George. "Knowledge Management Practices and Performance of Academic Libraries: A Case of Mount Kenya University, Kigali Campus Library." World Journal of Computer Application and Technology 4, no. 2 (2016): 34–39. http://dx.doi.org/10.13189/wjcat.2016.040202.
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Kakai, Miriam, Maria G. N. Musoke, and Constant Okello-Obura. "Open access institutional repositories in universities in East Africa." Information and Learning Science 119, no. 11 (2018): 667–81. http://dx.doi.org/10.1108/ils-07-2018-0066.
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Purpose Given that repositories were proposed as one of the routes to open access (OA), this study sought to establish the achievements universities in East Africa had attained in initiating institutional repositories (IRs), the challenges in providing OA and strategies for the way forward. Design/methodology/approach Data were collected through literature searches, using the internet, journal databases and university websites in Kenya, Tanzania and Uganda for information about OA and IRs in East Africa. Some of the findings were based on the author’s PhD “The management and accessibility of OA IRs in selected universities in East Africa”, which used face-to-face interviews with six librarians and self-administered questionnaires responded to by 183 researchers at Kenyatta University, Muhimbili University of Health and Allied Sciences and Makerere University. Findings Universities in East Africa were still in the intermediate stages of embracing OA, and only 40 libraries out of 145 universities had implemented IRs. However, most of the repositories had less than 1,000 items, with this challenge attributed to the absence of institutional and government/funder mandates that affected the collection/provision of OA, in addition to the lack of awareness of IRs among researchers. Originality/value The value in this research was establishing the extent of IR initiatives in universities in East Africa and their contribution to OA, which is regarded as more visible and accessible to scholars and government personnel who could leverage the information for further development in the region.
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Loveday, A. J., and G. Gattermann. "Report from the Meetings of the Section of University Libraries and Other General Research Libraries Held during the IFLA General Conference, Nairobi, Kenya, 19-24 August 1984." IFLA Journal 11, no. 1 (1985): 24–26. http://dx.doi.org/10.1177/034003528501100106.
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Nakitare, Joel, Emily Sawe, Joyce Nyambala, and Tom Kwanya. "The emerging roles of academic librarians in Kenya: apomediaries or infomediaries?" Library Management 41, no. 6/7 (2020): 339–53. http://dx.doi.org/10.1108/lm-04-2020-0076.
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PurposeThe main purpose of this study was to investigate the emerging roles of academic librarians in Kenya, with a view to determining whether they perform better as apomediaries or infomediaries. The specific objectives were to: examine the characteristics of the changing information universe in which academic librarians in Kenya currently operate; analyse the information-seeking behaviour of academic library users in the new information universe and examine the emerging roles of academic librarians in Kenya.Design/methodology/approachThis study adopted a descriptive research design and used an online survey research technique to collect data from practising academic librarians. This study targeted senior librarians from all the 67 private and public universities in Kenya. One senior librarian per university was purposefully selected to fill the questionnaire owing to their experience and expertise. 33 out of the 67 senior librarians responded to the survey. The collected data were descriptively analysed using SPSS, and as per the study objectives.FindingsThis study established that most library users are digital independent and access library resources remotely. Nonetheless, many users still borrow and utilize print books despite the ubiquity of digital platforms. The findings revealed that academic librarians to a great extent now play the role of apomediaries, going beyond information giving to empowering their users.Practical implicationsThere is need for academic librarians in Kenya to not only be aware of the characteristics of their current users but also to continuously develop professionally so as to be able to adequately cater for the needs of their clients.Originality/valueThis paper contributes to the scholarship on librarians' roles in Kenya by demonstrating that most of them are transitioning to the apomediary roles.
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Watson, Julia. "Marywood Librarians Teach in Africa." Pennsylvania Libraries: Research & Practice 1, no. 1 (2013): 76. http://dx.doi.org/10.5195/palrap.2013.17.
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Librarians Leslie Christianson and Julie Watson from Marywood University have been working to educate Catholic nuns in Africa. Funded by a grant from the Conrad N. Hilton Foundation, the Higher Education for Sisters in Africa (HESA) project is a partnership between Marywood University and Catholic University of Eastern Africa (CUEA) in Nairobi, Kenya.
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Ondari‐Okemwa, Ezra. "Training needs of practising professional librarians in the Kenyan public university libraries: a critical analysis." Library Management 21, no. 5 (2000): 257–68. http://dx.doi.org/10.1108/01435120010324969.
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Odero‐Musakali, Damaris, and Stephen M. Mutula. "Internet adoption and assimilation in Kenyan university libraries." Library Review 56, no. 6 (2007): 464–75. http://dx.doi.org/10.1108/00242530710760364.
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Agava, Stanislaus L., and Peter G. Underwood. "ICT proficiency: perspectives of Tangaza University College librarians in Kenya." Library Management 41, no. 6/7 (2020): 487–501. http://dx.doi.org/10.1108/lm-03-2020-0057.
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PurposeThis study aims to assess the information and communications technology (ICT) proficiency of library and information science (LIS) professionals working in Tangaza University College (TUC) Library, Kenya.Design/methodology/approachA qualitative research design using a single case study was adopted in the study, which gathered data through a census. Data were collected using a structured interview.FindingsThe study findings indicated that the majority of TUC librarians have very high ICT competence in basic ICT and some Web technologies; however, they lack technical ICT skills. Furthermore, though ICT courses are offered during LIS professional training, TUC librarians lack opportunities to implement some of their advanced ICT skills. Lack of funding, time, practical lessons, personal interest, training opportunities and ICT obsolescence were highlighted as challenges librarians encounter in their pursuit of acquiring ICT skills.Practical implicationsThe study recommends that regular ICT-related training programmes be conducted for librarians and be offered in the form of workshops, seminars and conferences. Furthermore, there is a need for an academic curriculum in LIS schools to have more practical ICT-related components. Library staff should be encouraged to develop a personal interest in pursuing ICT skills, and librarians should also make use of ICT training opportunities that are freely available online for personal development.Originality/valueThe study is beneficial to those concerned with developing training programmes for librarians to strengthen areas deemed to have shortcomings.
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Milimo Wasike, Jotham. "An assessment of the status of open access resources in Kenyan university libraries." Library Hi Tech News 30, no. 6 (2013): 17–21. http://dx.doi.org/10.1108/lhtn-12-2012-0074.
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Adika, Fredrick Odhiambo, and Tom Kwanya. "Research data management literacy amongst lecturers at Strathmore University, Kenya." Library Management 41, no. 6/7 (2020): 447–66. http://dx.doi.org/10.1108/lm-03-2020-0043.
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PurposeThe purpose of this study was to analyse the skills required by lecturers to be able to support research data management effectively; assess the research data management literacy levels amongst lecturers at Strathmore University; and suggest how research data management capacity can be strengthened to mitigate the knowledge gaps identified.Design/methodology/approachThis study was conducted as a mixed methods research. Explanatory sequential mixed methods approach was used to collect, analyse and interpret quantitative and qualitative data from lecturers at Strathmore University in Nairobi, Kenya. Quantitative data was collected using questionnaires while qualitative data was collected through focus group discussions. Quantitative data was analysed using SPSS while qualitative data was analysed thematically.FindingsThe findings of this study indicate varied levels of research data management literacy amongst lecturers at Strathmore University. Lecturers understand the need of having literacy skills in managing research data. They also participate in data creation, collection, processing, validation, dissemination, sharing and archiving. This is a clear indication of good research data management. However, the study also revealed gaps in research data management skills amongst the lecturers in areas such as sharing of research data on open access journals, data legislation and securing research data.Research limitations/implicationsThe study has been conducted in one university in Kenya. However, the findings have been contextualised in the global landscape through suitable references.Practical implicationsThe findings of this study may be used to attract the attention of lecturers and librarians to research data management. The findings may also be used to develop institutional policies on research data management at Strathmore University and beyond. The suggested ways of research data capacity strengthening can be adopted or adapted by other universities to enhance research data management.Originality/valueThis is an original study.
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Moseti, Irene Moraa, and Stephen Mutula. "STRATEGIES FOR MANAGING SCHOLARLY CONTENT AT UNIVERSITIES IN KENYA." Mousaion: South African Journal of Information Studies 34, no. 1 (2016): 56–82. http://dx.doi.org/10.25159/0027-2639/639.
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This study investigated strategies employed by universities in Kenya for managing scholarly content. The study was underpinned by the Conversation Theory and the Knowledge Management Process Model and was based on the post-positivist paradigm. A survey was conducted within a multiple case study design. The population of the study consisted of academic staff, postgraduate students, university librarians and representatives of university research units from six universities in Kenya. Self-administered questionnaires were used to collect data from academic staff and postgraduate students while key informants were interviewed. The results revealed that while the respondents generated theses, journal articles and conference papers, the majority did not participate in knowledge generation in the period from 2010 to 2014. The results further revealed that most respondents documented research procedures, backed up information, and used printouts to preserve scholarly content; however, they hardly used digital archives and university servers. The results suggested heavy reliance on modern technology-enabled communication techniques and face-to-face interactions for communication amongst scholars, whereas institutional repositories (IRs) were hardly used. The results revealed inadequate institutional support for research and scholarly communication including funding, material and physical infrastructure, mentorship, and information and communications technology (ICT) facilities. The study concluded that strategies for managing scholarly content at universities in Kenya are weak, impacting negatively on the quality, quantity and visibility of scholarly content; and that a policy framework encompassing the different facets of managing scholarly content is necessary. The study recommended developing specific strategies and policies to enhance scholarly content management; institutionalising mentorship programmes; increasing funding to strengthen universities’ research capacity; and strengthening research niches.
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Kipkosgei, Chelulei Kennedy, Paul Gichohi, and Grace Irura. "Utilization of Online Past Examination Papers and Academic Performance of Information Technology Students at Jomo Kenyatta University- Eldoret Campus." Journal of Education and Practice 4, no. 2 (2020): 70. http://dx.doi.org/10.47941/jep.437.
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Purpose: The aim of this study was to determine the influence of utilization of online past examination papers on academic performance of IT students at Jomo Kenyatta University.Methodology: Descriptive survey research design was used in this study. Respondents were the 105 undergraduate students in Information Technology Department and 2 librarians in Jomo Kenyatta University of Agriculture and Technology-Eldoret Campus. They were sampled using stratified sampling, while Head of library and the library staff in charge of e-resources in JKUAT Eldoret Campus were purposively included in the study. Primary data was collected from students using closed-ended questionnaires, while interview guide was used on librarians. To ensure validity and reliability, pre-testing of research instruments was done on 20 undergraduate students of Mount Kenya university-Eldoret Campus in the department of Information Technology. D Descriptive statistics such as mean, percentage, frequencies and standard deviation, SPSS (version 22) was used in analysing data. Univariate and multiple regression analysis were used to test the hypothesis and overall model respectively. The results were presented using tables and explanations.Results: There is a positive and significant relationship between online past examination papers and academic performance of IT undergraduate students of Jomo Kenyatta University of Agriculture and Technology - Eldoret Campus. The study had a normal mean of 4.7 and standard deviation of 0.58. The online past examination papers had R estimation of 0.715. The P estimation of constant was significant (.000), consequently R square value was used. The R square estimation of 0.711 inferred that online past assessment papers anticipated 71.1% of the fluctuation in the academic performance. It had a beta of 0.504 at p<0.012.Unique contribution to theory, policy and practice: This study reports positive and significant relationship between online past examination papers and academic performance. The study recommends that more policies be developed so as to enable students to access diverse examinations papers, not only from JKUAT library, but also government examination bodies such as Kenya National Examination Council (KNEC). This will improve university students’ research skills and enhance their academic performance. The study contributes to the theory by acknowledging that an undergraduate student will always weigh various online electronic resources available based on their applicability to the student’s academic needs. If they suit their needs, the student will continue to utilize them further but when the needs are not met, the student stops utilizing the online past examination papers.
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Kanori, John Njoroge, Odundo Paul Amollo, and Hellen Nasimiyuh Inyega. "Influence of Bachelor of Education Teacher Trainees’ Information Searching Ability on Utilization of E-resources At University of Nairobi Kenya." International Journal of Social Sciences and Humanities Invention 5, no. 12 (2018): 5179–86. http://dx.doi.org/10.18535/ijsshi/v5i12.14.
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Utilization of electronic resources is a reading culture that benefits bachelor of education teacher trainees (BEDTTs) by directly exposing the learners to up-to-date and vast subject content in motivating multimedia presentations. The BEDTTs benefits from utilizing e-resources by retrieving information faster than print resources. The BEDTTs use the time saved to do more academic work. The study examined the relationship between information searching ability and utilization of e-resources by BEDTTs. The objective of the study sought to establish the relationship between BEDTTs’ searching ability and utilization of e-resources. The study adopted descriptive research design. Data was collected using questionnaires, interview guides and document analysis guides. Stratified random sampling was used to draw a sample of 370 learners. Purposeful sampling method was used to obtain 30 staff who interact with BEDTTs either in class, library or administratively. Validity was ascertained using experts from the department of educational communication. The instrument demonstrated high internal consistency (>.90) using test-retest method. Validity was ascertained using Cronbachs’ alpha coefficient. Data was collected using questionnaires, interview guides and document analysis guide. Data was analyzed using descriptive and inferential statistical techniques. The findings revealed a significant relationship between BEDTTs’ information searching ability and utilization of e-resources. The findings recommended implementation of embedded information skills lessons from first year to fourth year, joint IL curriculum mapping between lecturers, library staff and information skills librarians, intense marketing of the availability of e-resources to the University community and teaching BEDTTs a wide range of searching techniques. The study recommended a replication of a longitudinal study on influence of information literacy instruction on utilization of e-resources.
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Clarke, Marilyn. "Liberate our Library: doing decolonisation work at Goldsmiths Library." Art Libraries Journal 45, no. 4 (2020): 148–54. http://dx.doi.org/10.1017/alj.2020.23.
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Library work now has a role to play when it comes to decolonisation. This article outlines what Goldsmiths Library, University of London is doing, through the Liberate our Library initiative, to diversify and decolonise its collections and practices against the backdrop of worldwide movements for education and social justice led by both students and academics to challenge the dominance of the ‘Westernised university’.2Examples of how we are doing this work are explained using critical librarianship as our guide, whilst recognising that we are still developing expertise in this evolving field of practice. This decolonisation work also uses critical race theory (CRT) as a means to dismantle racial inequality and its impact on higher education.Here, I would like to acknowledge the excellent and inspirational content of ALJ, Critical Librarianship: Special Issue (v.44, no.2) and I see this article as an ongoing companion piece.Goldsmiths Library's liberation work endeavours to empower its users with critical thinking and study skills whilst conducting their research using hierarchical systems and resources which in themselves are in the process of being decolonised.Decolonising a library collection and a profession must of course always begin or at least happen in tandem with the self, through a process that Kenyan author Ngũgĩ wa Thiong'o describes as ‘decolonising the mind.’3
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Njoroge, George Gitau, and Patience Kang'ethe. "University Libraries and Social Media - The Case of the Postmodern Library, Kenyatta University." 027.7 Zeitschrift für Bibliothekskultur 1, no. 1 (2013). http://dx.doi.org/10.12685/027.7-1-1-14.
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DOI: 10.12685/027.7-1-1-14Die Post Modern Library (PML) ist die Universitätsbibliothek der Kenyatta University in Nairobi. Die Bibliothek bietet uneingeschränkten drahtlosen Internetzugang sowie weitere Dienstleistungen an, die die üblichen Möglichkeiten kenianischer Bibliotheken bei Weitem übersteigen. Insbesondere die Möglichkeiten des Web 2.0 werden eingehend genutzt. Der Facebook-Auftritt der Bibliothek bietet sich als sehr nützlicher Kommunikationskanal zwischen Nutzern und der Bibliothek an. In Kenia ist Bibliothek 2.0 ein entscheidender Mehrwert. The Post Modern Library (PML) is an academic library at Kenyatta University in Nairobi. The library provides its users with unlimited wireless internet access and various other services which are far beyond the usual possibilities of other libraries in the country. Especially the possibilities of Web 2.0 are emphasized. The library’s facebook page is a very useful platform for communication between the library and the users. In Kenya, library 2.0 can make a big difference.
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Sirorei, Emily C., and Madeleine C. Fombad. "Knowledge management processes at St Paul’s University Library in Kenya." SA Journal of Information Management 21, no. 1 (2019). http://dx.doi.org/10.4102/sajim.v21i1.946.
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Background: Given the changes in society resulting from the explosion of information and knowledge in a knowledge economy, academic libraries are becoming an integral part of the knowledge system, and knowledge management is recognised as a vital process in academic libraries. The success of academic libraries in the competitive and challenging knowledge environment depends on their ability to utilise information and knowledge to meet the needs of the academic community.Objectives: This article investigates knowledge management processes at St Paul’s University Library in Kenya and suggests ways in which knowledge management processes may be enhanced.Method: A qualitative research approach and a case study research design have been adopted. Out of the 50 target population, only 32 were successfully interviewed to the point of saturation, and the data were analysed using content analysis.Results: The findings revealed that knowledge management processes were utilised at St Paul’s University Library, albeit to varying degrees, and the knowledge management processes were not formalised.Conclusion: The article recommends that knowledge management processes should be formally incorporated at academic libraries in Kenya. A formal knowledge management process at St Paul’s University Library may be realised through an institutionalised written knowledge management policy with leadership buy-in. A future quantitative survey of knowledge management processes in all academic libraries in Kenya is suggested.
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Makori, Mr Elisha Ondieki. "MAKING UNIVERSITY LIBRARIES IN KENYA THE DESTINATION FOR THE USER POPULATION." Library Review 59, no. 7 (2010). http://dx.doi.org/10.1108/02425351080001369.
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"Approaches Made by University Libraries in Support of Inclusive Education: A Case of Kenyatta University Library, Nairobi- Kenya." Journal of Education and Practice, May 2021. http://dx.doi.org/10.7176/jep/12-15-06.
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Kandie, Hilary Kipchirchir. "Effects of Service Quality on Students’ Satisfaction in Libraries in Kenya Using Servperf Model: Case of St Pauls’ University in Kenya." Archives of Business Research 6, no. 1 (2018). http://dx.doi.org/10.14738/abr.61.3827.
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Kamau, Grace Wambui, and Aggrey Luyiya Elegwa. "Factors influencing collection development process at the University of Nairobi Library." Library Management ahead-of-print, ahead-of-print (2021). http://dx.doi.org/10.1108/lm-09-2020-0127.
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PurposeThe purpose of this study was to investigate the factors influencing the collection development process at the University of Nairobi library and suggest ways for improvement.Design/methodology/approachA qualitative approach was employed to collect, analyze and interpret data from collection development librarians at the University of Nairobi purposively selected. Data were collected through structured interviews and documentary review. Data were analyzed using content analysis and descriptive statistics.FindingsThe study established that the library has a written collection development policy which was revised in 2014 and is strictly adhered to. However, the policy has a gap on the role of faculty as stakeholders in the selection process. In addition, the criteria for selection are not explicitly stated. Findings also indicate that budget allocation, collection development policy, user demands, quality of staff, library consortium and the Public Procurement and Asset Disposal Act of 2015 influence the collection development process at the University of Nairobi Library.Research limitations/implicationsThe study was conducted in one public university library in Kenya. However, the findings may be applicable in similar university libraries in the country.Practical implicationsThe findings of this study may benefit students and faculty in the University of Nairobi from improved collection development process that would ensure that their information needs are met in a timely manner. This would lead to improved research output by students and faculty and ultimately improved research output by the university. University library management may also benefit in improving the collection development process, thereby making it more economical. The findings may also be useful in decision-making and policy development on matters pertaining to collection development at the University of Nairobi and other universities. Furthermore, the findings may be used by researchers to provide context and background information for future research on collection development in public universities locally and regionally.Originality/valueThis paper fulfills the need to make the collection development process in university libraries more efficient by proposing ways of addressing the challenges experienced.
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Kairigo, Wakahia, Samuel. "Big Data Analytics and Electronic Resource Usage in Academic Libraries: A Case Study of a Private University in Kenya." European Scientific Journal ESJ 15, no. 13 (2019). http://dx.doi.org/10.19044/esj.2019.v15n13p344.
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Gathoni, Nasra. "The Way to School by R. McCarney." Deakin Review of Children's Literature 5, no. 3 (2016). http://dx.doi.org/10.20361/g2d885.
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McCarney, Rosemary. The Way to School. Toronto: Second Story Press, 2015. PrintThe book is able to show that different communities have very distinct experiences when going to school and a number of them not too pleasant. For example, children are shown wading through a river, climbing ladders up a river bank, riding a zip-line and crossing a single-wire bridge. Despite all these differences the book shows how much children love being in school.With clear and high quality photos, the book is able to demonstrate the different experiences. The photos have captured different sceneries and landscapes that ably demonstrate the different worlds the children come from. The photos add a lot of wonderful content to the story. As the photos demonstrate different communities it is therefore easy for children from various communities to relate with the story as well as appreciate the differences.This book shows both boys and girls going to school. Education of girls is one of author Rosemary McCarney’s goals. McCarney leads Plan International Canada and helped found the “Because I am a Girl” initiative. This is book is recommended for public libraries and children’s rooms everywhere.Highly recommended: 4 stars out of 4Reviewer: Nasra GathoniNasra is a Health Sciences Librarian at the Aga Khan University in Nairobi, Kenya. Nasra is an avid book reader, a passion she nurtured from her childhood and believes in the necessity of children reading from a tender age.
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Gathoni, Nasra. "Sonya’s Chickens by P. Wahl." Deakin Review of Children's Literature 5, no. 3 (2016). http://dx.doi.org/10.20361/g2x88t.
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Wahl, Phoebe. Sonya’s Chickens. Toronto, ON: Tundra Books, 2015. Print.This book tells a lovely story of Sonya, a little girl whose father gave her chicks to take care of. In simple language the book brings out the story of Sonya’s passion to care for the chickens and equally brings out emotions of a child who loses a “pet”; in this case, a chicken. When Sonya’s chicken is taken by a fox the reader feels her great loss and sadness. The book combines the different emotions of joy, caring, passion, compassion and sadness in a most wonderful and simple way for a young child to grasp and appreciate. The flow of the story is captivating and the style would without doubt keep a child reading the text to the end.While attractive colour and drawing have been used in the text sections of the book, there are whole pages of drawings corresponding to the text sections. The drawings have strong colours and they are presented in a manner in which a young child may easily understand and make connection to the story. The pictures which add content to the story are very useful in helping any young child connect with the story. This is a wonderful book that is recommended for public libraries and small children’s rooms everywhere.Highly recommended: 4 stars out of 4Reviewer: Nasra GathoniNasra is a Health Sciences Librarian at the Aga Khan University in Nairobi, Kenya. Nasra is an avid book reader, a passion she nurtured from her childhood and believes in the necessity of children reading from a tender age.