Dissertations / Theses on the topic 'University of Michigan. Graduate Library'

Information technology is constantly changing, and if academic users are to make best use of these resources, they must sustain efficient information-seeking behaviour. This study explores the information-seeking behaviour of graduate students at Kuwait University, and investigates the factors influencing that behaviour. The population also includes faculty members engaged in teaching and supervising graduate students, and academic librarians. Adopting Wilson's information-seeking model (1999) as the theoretical framework, the study identifies factors influencing graduate students' information behaviour and formulates hypotheses that illustrate the relationship between the different variables. The use of this model provides useful insights into determinants of the information-seeking behaviour patterns of students in a multidisciplinary graduate context. The research uses a mixed method approach, comprising questionnaire survey, focus groups and semi-structured interviews. Application of the Critical Incident Technique method provided in-depth data about the patterns of information-seeking behaviour of both graduate students and faculty members. Logistic regression revealed that significant factors related to library awareness, information literacy, organisational and environmental issues, source characteristics, and demographics act as determinants of the patterns of students' information-seeking behaviour. Uneasiness on the part of graduate students towards using the library and consulting its personnel reflects a broader negative perception of the role of the library in shaping students' information-searching patterns. The clearest finding that emerged from the analysis of the students' information literacy dimension was that the majority of graduate students still face difficulties in finding the appropriate information resources, particularly when using resources that need advanced search strategies. Both quantitative and qualitative analyses revealed a heavy reliance on the information resources that require least effort (search engines, Internet websites, and personal contacts). Further, results revealed that graduate students are overwhelmed by an information overload, which leads them to become anxious about finding the appropriate information resources. Based on the results of the research, recommendations are made to further explore the information-seeking behaviour patterns of graduate students in order to enhance their information literacy skills. Improving information-seeking behaviour and enhancing the information literacy of students require interventions on various fronts: faculty members, academic librarians, the university administration, and graduate students themselves.

As academic libraries continue to evolve as service organizations, they should focus on their users. This calls for a better understanding of the specific needs of library users in order to provide the appropriate type and level of service that meets those needs. The overriding goal will be user satisfaction. In this study, a survey was used to determine the levels of satisfaction of post-graduate education students with library services at the University of Transkei. A questionnaire was administered to 100 post-graduate education students registered in 1998 of which 57 responded. The most important finding that emerged from the analysis of the responses was that the majority of the respondents were in general satisfied with the library services offered at UNITRA. However, dissatisfaction was expressed by at least twenty percent of respondents with noise levels, opening hours, lack of photocopiers, the accuracy of the library catalogue, materials being in their correct place, inefficient staff and interloans. It was found that respondents were reluctant to commit themselves to expressing high levels of satisfaction or dissatisfaction. Suggestions made by respondents included computerization and the need for staff training. Recommendations based on the findings were then made followed by suggestions for further research.
Thesis (M.A.)-University of Natal, Pietermaritzburg, 1999.

碩士
國立中興大學
圖書資訊學研究所
100
This study aims to measure the support rate of library collections at Tunghai University’s Management College Branch Library to the citation literature of its graduate students’ dissertations and theses. After a detail discussion of different kinds of collection evaluation techniques, the author decided to use citation analysis to evaluate the collections of the Management College Branch Library of Tunghai University. This study acquired dissertation and thesis bibliography samples from the Management College of Tunghai University for the preceding three years (August 1, 2008 to July 31, 2011), analyzing a total of 234 samples, and using citation analysis to analyze the bibliographies which were attached to their papers. The bibliographical references were divided into four different collection types: books, journals, e-books and e-journals, and then were list-checked in the library catalogue of Tunghai University to discover the library collection support rate of the citation literature. The study was guided by the research purpose and research questions. It was organized through citation analysis procedures, such as the quantification of data and statistical analysis using the SPSS software package, after which the findings were summarized. The results are summarized as follows: (1) This study selected 234 dissertation and thesis bibliography samples for research and analyzed 12,031 bibliographical references in total. Every dissertation or thesis cited 51.4 bibliographical references on average. Most of the bibliographical references, which number 4,896, came from the bibliography of Department of Business Administration. The lesser part, amounting to 960, came from the bibliography of the Department of Statistics. This study exclusively analyzed data from cited bibliographical references in books, journals, e-books, and e-journals, which brought the total number of analyzed citations to 6,251. The majority of them are from Department of Accountancy, totalling 1,856; the lesser part came from the Department of Statistics, which had only 400 bibliographical references. (2) The graduate students of the Management College of Tunghai University cited approximately 40.4% of the collections published during 2000-2010, while in the years preceding 1970 they cited only 4.0%. They cited 78.8% of the Chinese language collections published between 2000-2010, and cited only 0.3% of the collections published before 1970. They also cited 36.3% of English language collections published between 1990-1999, and cited only 0.3% of the English language collections published before 1970. (3) Most of the references cited by the graduate students of the Management College of Tunghai University were published in English language. (4) The highest collection support rate among the four types of library collections of the Tunghai University Management College Branch Library in the dissertation and thesis citation literature is for e-journals, reaching up to 43%; the next is journals, 18.2%；and then books, 8.6%; the lowest collection support rate is for e-books, which stands at only 0.4%. (5) When divided by different graduate schools , the highest collection support rate of books is EMBA, reaching up to 18.1%; the highest collection support rate of journals is Department of Accountancy, 27.1%; the highest collection support rate of e-books is Department of Statistics, 1.3%; the highest collection support rate of e-journals is Department of Finance, reaching up to 82.7%。 (6) The Department of Finance has the highest collection support rate among the graduate schools of Management College of Tunghai University, reaching up to 93.3%; followed by the Department of Accountancy(77.3%); the Department of International Business(68.2%); the Department of Business Administration(61.9%)；the EMBA department (53.9%)；while the Department of Statistics has the lowest collection support rate, at only 55.0%. (7) The collection support rate of the Chinese language collections in the graduate schools of the Management College of Tunghai University is approaching 61.6%; the collection support rate for the period 2000-2010 is 49.6%; and for the years before 1970 is the lowest, at only 0.1%. The collection support rate of English language collections in the graduate schools of the Management College of Tunghai University is nearly 72.0%; the collection support rate for the period 1990-1999 is 26.5%; and for the years before 1970 is the lowest, only at 2.7%. (8) In the graduate schools of the Management College of Tunghai University, the Department of Finance has the highest collection support rate among the most highly cited books and periodicals, notably 76%, while EMBA has the lowest, only at 16%. (9) The Management College of Tunghai University is supposed to maintain 12 Chinese core journal collections and 34 English core journal collections. (10)The Department of Accountancy possesses ten Chinese core journal collections while the Department of Statistics has none. Not enough samples of the Chinese language citation literatures of the Department of Statistics were collected to be grouped into three sections according to Bradford’s Law. The Department of Accountancy owns 32 English core journal collections while the Department of Finance only owns 3 English core journal collections. Based on the results of this research, this study offers some advices : (1) Evaluate library collections on a regular basis. (2) Implement library collection expenses distribution rate. (3)Establish core collections of various graduate schools. (4)Think highly of the relation on support and need between core collections and academic research.

碩士
淡江大學
教育資料科學學系
84
The purpose of this study was to find the attitude of Taiwan''s graduate students about library user education. This study surveyed first and second year graduate students of International School and Engineering School of Tamkang''s University. Of the 334 questionnaires sent, 208 valid responses were returned. The statistical, on SPSS, employed item analysis, frequency distribution, Kai-square, t-test and one way ANOVA. The study found: 1.Most of the graduate students attended library user education in graduate school or undergraduate years. The majority of them attended "graduate students'' library use workshop" more often. 2. Most of the graduate students hold positive attitude about user education. 3.Among the four demographic variables -- sex, age, year in graduate study, and academic major --, only year in graduate study factor affect graduate students'' attitude about user education. 4.There are no significant differences between graduate students'' attitude about user education if they attend user education or not. 5.The purpose for graduate students to go to library is to collect data and borrow and lend book. They used periodical, books and dissertation more often. The major method for them to collect data is using library-provided bibliography. 6.There are no significant differences between graduate students'' library use if they attend user education or not. The implication of this study are: 1.Enhance the function of user education. 2.Promote the time, place and course of user education program to make more user aware of this program. 3.Understand the needs of the graduate students'' about user education in advance. 4.Employ traditional method and new technology to provide a user education program that allows more user participation. 5.Design a systematic and suitable program about user education for Taiwan''s students. 6.Enhance the librarians'' professional and related skill in presenting the user education. 7.Enrich the library collection and improve the library service. 8.Supply the user education as early as possible.

碩士
國立臺灣師範大學
圖書資訊學研究所
97
ABSTRACT The purposes of this study were: (1) To investigate the characteristics of scholarly literature used by the graduate students of Department of Law of Soochow University for their theses. (2) To evaluate the satisfaction degree on how library collections support the graduate students research at the Department of Law of Soochow University. (3) The result of this study could be used to assist Soochow University Library in law collection development. The 258 theses studied generated a total of 34,306 citations. Types of materials cited, language and currency of literature were all analyzed. The results of this study indicated that: (1) Monographs and journal articles were cited mostly. (2) The majority of citations were to Chinese materials, English materials were cited less than Chinese. The citations in Japanese, Germany and French are obviously on the low side. (3) Generally speaking, materials published in 20 years were the main demand. (4) Law books and legal periodicals were the main demand. Case law and regulations were cited, but there were not amount to much. About one-third of the citations were “Non-legal materials”. (5) 91.5% of the citations were from printing materials, only 8.5% from the digital materials. It showed that the graduate students relied mostly on printing materials for their research. (6) The library could only provide 59.8% of the required collections under exact match; and could provide 67.1% of the required collections under partial match. Suggestions of improving services of Soochow University Library as follows: (1) To enrich the collection to fulfill the teaching and research needs of Soochow University. (2) To make good use of resources sharing through the “Interlibrary Loan” , which can make up for the shortage of collections . (3) To emphasize on iii information services to meet the research needs. (4)To increase in legal journal subscription. (5)A formal collection policy should be established in Soochow University Library. (6) To Coorperate with the Department of Law to promote the use of electronic resources.

This study examines the key factors influencing health sciences graduate students' perceived access to scholarly scientific information and use of electronic resources available on the Web for research purposes in Colombia. Four dimensions were considered in the proposed model as the central ones influencing the information searching process: the student; the library; the scholarly scientific information; and the information and communication technology (ICT). Using self-administered questionnaires, data was gathered from 886 graduate students in the three main public universities in Colombia---Universidad de Antioquia, Universidad del Valle and Universidad Nacional Using factor analysis, twenty-seven factors were obtained to explain the four dimensions. The key factors found in this investigation supported previous studies stating that Publishers' restrictions to access to scholarly scientific information, inadequate access to the Internet; lack of support for interlibrary loans; poor remote access to library services; and students' limitations in literacy and English skills are the key barriers to taking full advantages of the benefits of using ICT in academic environments Additionally, multiple regressions were conducted to test the hypotheses stated. Results supported the three hypotheses: (1) Internet and language skills; access to Internet, computer and printers; and perceived level of library services had significant effects in the students' perceptions about their access to scholarly scientific information; (2) research skills and access to Internet are positively related to the students' use of online resources for research purposes; and (3) there is a positive relationship between the students' perceived access to scholarly scientific information and their use of electronic resources available on the Web General results showed students' English and research skills as very strongly related to the use of peer-reviewed scientific information written in languages other than Spanish. Results provide directions to policy-makers, universities staff, librarians and students to focus their efforts on those key factors by implementing new programs to empower research among graduate students and, in that way, to improve research in universities and at the national level
acase@tulane.edu

M.A. (Information Science)
This research investigated the problem of multiple bibliographic interfaces that end-users face when conducting searches. A situation analysis was conducted which provided a profile of the situation under investigation. Based on the results of the analysis an end-user training programme for adoption by subject reference librarians at the University of the North Library with regard to bibliographic CD-ROM databases is formulated. This programme is proposed to address problems that end-users experience with these databases and in the process to improve their search abilities. Finally, areas for further investigation with regard to the situation, learner and learning situation are also suggested.

The purpose of the study was to provide insights into the information seeking behaviors and needs of graduate students of Management Sciences at the Centre for Operations Excellence, University of British Columbia. The study describes major aspects of the information seeking patterns taking into account the whole phenomena: from the nature of the original situation where and when the need was recognized, to the characteristics of the information seeker, to the providers which were consulted and degrees of success. Using the case-study method and the sense-making approach, data were gathered through logs, interviews, and a questionnaire. Verbal protocols helped to delve and probe into the qualitative aspects of the search behavior resulting in a model for the search process. Findings revealed that the students went through six stages during their research: [1] Task defining, [2] Focus forming, [3] Monitoring and reviewing, [4] Selecting and sieving, [5] Interpreting, and [6] Presenting. Typically, information seeking occurred in context of task achievement which was affected by various factors such as time, cost, prior knowledge, feedback, motivation and experience and perception of students. A user survey demonstrated that [1] informal channels were used more avidly in information seeking than formal channels, [2] information service providers were not consulted on a regular basis, [3] UBC libraries were very rarely used, [4] factors such as time, location, motivation, cost, perception, feedback played an integral role in information seeking and task completion, [5] satisfaction with services of service provider were based on the relevance, currency, timeliness and accuracy of information provided, and [6] usage of information was weighed against the benefit to analysts. Recommendations for action and further study and a service model were the outcomes of the findings.

Abstract The archival community worldwide faces challenges posed by the advent of digital communication, shifting understandings of archives prompted by a new emphasis on the power of means of communication and archives to shape knowledge, and fundamental debates that have followed over how archives should be run. Archivists from different parts of the world have started to revamp archival concepts, learn new skills, and acquire the specialized knowledge through graduate level education (master’s and doctoral degrees) necessary to address these challenges. Such specialized university degree programs in archival studies are fairly new phenomena. Professional education for archivists was initially offered in many countries by archives themselves to their new staff members and through conferences held by archival associations. Some then followed with one-year graduate diploma programs that eventually developed into a full master’s degree. In Canada, the Association of Canadian Archivists first established guidelines for master’s degree programs for educating archivists in 1976. The first master’s program in Archival Studies offered in North America was launched in 1981 by the University of British Columbia. In the United States, the first guidelines for the development of a graduate program in Archival Studies came out in 1993. In Asia, by the late 1950s courses in archives were offered in several countries such as Vietnam, Taiwan, and the Philippines, but not as a specialized degree program. In the Philippines, archival courses are only being offered as elective courses within library and information studies programs. There is, thus, a major gap in the programs of archival education in the Philippines. Certain factors that are unique to the Philippine archival profession further increase the existing common challenges facing archivists across the world and heighten the need for a specialized master’s degree in Archival Studies. These factors include: inadequate access to records or archives that document the country’s rich cultural and historical heritage, which makes research on the richness of Philippine history and culture difficult; the natural environment of the Philippines that makes it disaster prone requires special education in the care and management of the archives; and the relative youth of the archival profession in the country and thus limited number of properly educated professional archivists. This thesis discusses these challenges and how they can be addressed through a graduate program in Archival Studies. Lastly, the thesis offers a rationale and proposal for a master’s program in Archival Studies at the School of Library and Information Studies, University of the Philippines.
May 2017

The landscape of learning spaces in academic libraries is undergoing continual change, re-adaptation and reconfiguration. These winds of change are ushered in by the very nature of the dynamic information economy. Globally, information needs of end-users in academic libraries have dictated the changing space trends as in this case study of the Research Commons of the Howard College Library at the University of KwaZulu-Natal. The demands of the changing information economy have directed institutions of higher learning en route to tailoring their outcomes with the view to increasing research output and productivity. In view of this, Academic libraries are finding themselves increasingly becoming significantly involved in the process of research support. The Research Commons (RC) is one such research support initiative of UKZN Libraries. This RC opened its doors, offering research facilities to a designate cohort of Master’s, Doctoral students, Researchers and Academic staff on the 01st of October 2008. Three years to date, the facility has grown in its popularity and patronage. The study of the end-users of the RC emanated from an express interest of the researcher who supports EUs in the capacity of a Senior Librarian. Time spent in the RC further, piqued the interest of the researcher, who was particularly keen about how EUs interacted with the elements of this space and their experiences thereof. This study was conducted with the express aim of understanding, through a qualitative inquiry the experiences of the end-users of the (RC) situated at the Howard College Library of the University of KwaZulu-Natal. I the researcher in attempting to examine these experiences found myself having to address the following key research questions: What are the experiences of the end-users of the learning space? Who are the end-users of the Research Commons? With what elements of the Research Commons do the end-users interact? In what ways do the end-users interact with the different elements? The survey methodology approach was employed using the following instruments: Online and manual survey questionnaires Interviews Observations The different data collection techniques served to generate the richest data for the researcher to use in the interpretation of the results. An important element of this survey was an attempt to ascertain as deep an understanding of the experiences of the EUs in relation to their interaction with this designated space and its elements in their research journey. The findings of the survey demonstrated that the EUs of the RC did indeed encounter experiences that were precipitated by their interaction with the elements of this space. Significantly, it was revealed that EUs found that their time spent in the RC contributed positively to their research experiences. It was further established that interaction with the space and its elements influenced the way in which EUs work. In disclosing the desirability of the RC in meeting their research needs, the EUs were keen to render suggestions for changes and enhancements to the RC. Overall, it was verified that this study shed valuable evidence on how the EUs experienced the RC. Consequently, emanating through the interpretation of the data, the researcher was able to identify possible gaps in the provision of this research support unit which has perhaps added value to this study in providing library management with the necessary understanding in addressing the research needs of the EUs of the RC more than adequately.
Thesis (M.Ed.)-University of KwaZulu-Natal, Pietermaritzburg, 2011.

Text in English with abstracts in English, Zulu and Sotho
Social media have taken a lead in academic libraries; however, there are still questions on how libraries are using social media tools to enhance their service delivery. The aim of this exploratory study was to investigate the use of social media tools by library staff working in the University of South Africa’s (Unisa) main library on the Muckleneuk Campus. Since it was realised that not all staff members use social media tools in the execution of their daily tasks, the first objective was to establish which staff members do use social media tools and for which purpose the tools are being used. A further objective was to learn about the potential advantages of social media tools to improve service delivery. The study also endeavoured to acquire an understanding of the challenges that social media tools present to its users. Based on the literature review, it could be established that libraries, and specifically academic libraries, utilise social media for marketing, dissemination of information, reference services, and communication with users and to answer student queries. The reported findings of this study concur with the findings reported in the literature review. The empirical data, which were collected through a qualitative survey questionnaire and interviews with library staff who use social media tools, revealed that only staff who communicate with library patrons, namely information processors and marketing staff, use social media tools. The findings also showed that the Unisa Library has specific guidelines and policies that guide the use of social media tools to interact with users, market the library and communicate events and service delivery changes.
Izinkundla zokuxhumana komphakathi sezihamba phambili emitapweni yolwazi yasemanyuvesi, kodwa kusanemibuzo eminingi maqondana nokuthi imitapo yolwazi iwasebenzisa kanjani amathuluzi ezinkundla zokuxhumana komphakathi ukuthuthukisa ukuhlinzekwa kwezidingo. Inhloso yalolu cwaningo oluhlola kabanzi kwakungukubheka ukuthi abasebenzi basemtapweni wolwazi omkhulu waseNyuvesi YaseNingizimu Afrika (i-Unisa) ekamu laseMuckleneuk bawasebenzisa kanjani amathuluzi ezinkundla zokuxhumana komphakathi. Njengoba sekwabonakala ukuthi akuwona wonke amalungu angabasebenzi asebenzisa amathuluzi ezinkundla zokuxhumana komphakathi ekuqhutshweni kwemisebenzi yawo yansuku zonke, injongo yokuqala kwakungukubheka ukuthi yimaphi amalungu omphakathi asebenzisa amathuluzi ezinkundla zokuxhumana komphakathi futhi awasebenzisela ukwenzani. Enye injongo kwakungukufunda mayelana nokuhle okungadalwa ngamathuluzi ezinkundla zokuxhumana komphakathi ukuthuthukisa ukuhlinzekwa kwezidingo. Lolu cwaningo lwaluqonde nokuqonda izingqinamba abantu abasebenzisa amathuluzi ezinkundla zokuxhumana komphakathi ababhekana nazo. Kuncike ekuhlaziyweni kwemibhalo ekhona, kwatholakala ukuthi imitapo yolwazi, ikakhulukazi leyo yasemanyuvesi, isebenzisa izinkundla zokuxhumana komphakathi ukukhangisa, ukusabalalisa imininingwane, ukubheka imithombo, ukuxhumana nabayisebenzisayo kanye nokuphendula imibuzo yezitshudeni. Okwatholakela okubikiwe mayelana nalolu cwaningo kuyahambisana nokubikiwe okwatholakala ngokuhlaziya imibhalo. Imininingwane eyatholakala ngokubheka okwenzekayo, eyaqoqwa ngokusebenzisa iphephamibuzo lenhlolovo eqoqa imininingwane yamaqiniso kanye nezingxoxo ezabanjwa nabasebenzi bomtapo wolwazi abasebenzisa amathuluzi ezinkundla zokuxhumana komphakathi yaveza ukuthi abasebenzi abaxhumana nabasebenzisi bomtapo wolwazi, abaziwa ngokuthi ngama-information processors kanye nabasebenzi abakhangisayo yibona kuphela abasebenzisa amathuluzi ezinkundla zokuxhumana komphakathi. Okutholakele kuphinde kwaveza ukuthi uMtapo Wolwazi Wase-Unisa unemihlahlandlela kanye nezinqubomgomo okulandelwayo ukuze kusetshenziswe kahle amathuluzi ezinkundla zokuxhumana komphakathi, ukuxhumana nabasebenzisi bawo, ukukhangisa ngomtapo wolwazi nokwazisa ngemicimbi ekhona kanye noshintsho ekuhlinzekweni kwezidingo.
Marangrang a leago a thomile go šomišwa kudu ka makgobapukung a thuto, efela go sa na le dipotšišo ka ga ka fao makgobapuku a šomišago dithulusi tša marangrang a leago go kaonafatša kabo ya ona ya ditirelo. Maikemišetšo a nyakišišo ye ya phetleko e be e le go nyakišiša tšhomišo ya dithulusi tša marangrang a leago ka bašomi ba go šoma ka bokgobapukung bjo bogolo bja Yunibesithi ya Afrika Borwa (Unisa), Khamphaseng ya Muckleneuk. Ka ge go lemogilwe gore ga se bašomi ka moka ba go šomiša dithulusi tša marangrang a leago tirong ya mešongwana ya bona ya letšatši le letšatši, nepo ya mathomo e be e le go hwetša gore ke bašomi bafe bao ba šomišago dithulusi tša marangrang a leago le gore dithulusi di šomišetšwa morero ofe. Nepo ye nngwe e be e le go ithuta ka ga mehola ye dithulusi tša marangrang a leago di kago kgona go ba nayo go kaonafatša kabo ya ditirelo. Nyakišišo gape e lekile go hwetša kwešišo ya ditlhohlo tše dithulusi tša marangrang a leago di di bakelago bašomiši ba tšona. Go ya ka tshekatsheko ya dingwalo, go lemogilwe gore makgobapuku, kudu makgobapuku a thuto, a šomiša marangrang a leago go bapatša, go phatlalatša tshedimošo, go fa ditirelo tša referentshe, go kgokagana le bathekgi le go araba dipotšišo tša baithuti. Dikutullo tše di begilwego tša nyakišišo ye di dumelelana le dikutullo tša tshekatsheko ya dingwalo tše di hweditšwego. Datha ya go lemogwa (emperikale) yeo e kgobokeditšwego ka lenaneopotšišo la nyakišišo ya khwalithethifi le dipoledišano tša bašomi ba bokgobapuku bao ba šomišago dithulusi tša marangrang a leago, di utulotše gore ke fela bašomi bao ba boledišanago le bathekgi ba bokgobapuku, e lego basepetši ba tshedimošo le bašomi ba go bapatša bao ba šomišago dithulusi tša marangrang a leago. Dikutullo gape di laeditše gore bokgobapuku bja Unisa bo na le dipholisi le melawana ye itšeng ya go hlahla tšhomišo ya dithulusi tša mekgwa ya leago go kgokagana le bašomiši, go bapatša bokgobapuku le go tsebiša ditiragalo le diphetogo tša kabo ya ditirelo.
Information Science
M.A. (Information Science)

碩士
國立臺灣大學
圖書資訊學研究所
99
The study is to investigate the characteristics of citations used by the graduate students of School of Business of Soochow University for their theses, and also to evaluate the satisfaction degree on how library collections support the graduate students’ research at the School of Business of Soochow University. The sample of this research is based on the theses and citations of graduate students at the School of Business of Soochow University during academic years 96 to 97. This study analyzed 560 theses, with 29,642 citations. The purpose of this study is to analyze its features, including the reference data types, the language, the years, the number of references and also to understand the degree of support of the library collections for their research. The results of this study will assist Soochow University Library in business collection development and build the needs of core academic journals collections. The results of the study reveals that：(1) The average number of references per thesis is 52.9；(2) Journal articles were cited mostly；(3) English was the most frequently cited language；(4) Most of the cited materials published between 2000-2004 were the main demand；(5) The frequency of citing English core journals is higher than that of citing Chinese core journals；(6) The overall results indicate that 50.1 percent of the journal articles are available in the Soochow Library；(7) The overall results indicate that 65.7 percent of the e-journal articles are available in the Soochow Library；(8) The overall results indicate that 44.2 percent of the book are available in the Soochow Library. Suggestions of improving services of Soochow University Library as follows：(1) To enrich the collection to fulfill the teaching and research needs of Soochow University；(2) The subscription of core journals should be taken into consideration when distributing the acquisition funds；(3) The list of core journals and the popular research topics should be widely promote；(4) A formal collection policy should be established in Soochow University Library and also to regular collection evaluation；(5) Maintain the integrity of journals；(6) Enhance the speed of purchasing data.

This study investigated the management of information and communication technologies (ICTs) at academic libraries in selected public universities in Ghana. The purpose for this study was to investigate the managerial processes and challenges in terms of conceptualization, policies, planning, implementation and strategies involved in ICTs adoption in order to formulate strategies for their management in Ghanaian academic libraries. Specifically, the objectives of the study were to review and explore the status and level of ICT diffusion in Ghanaian university; audit the procedures, processes and factors that influence ICT adoption and implementation in Ghanaian university libraries; establish the institutional policies, strategies and human resource that is in place and available for the adoption; determine the factors that hinder the adoption and management of ICTs in Ghanaian university libraries; and design a framework for effective and efficient management of ICTs in Ghanaian public university libraries. The study adopted mixed-method research design approach combining both quantitative and qualitative approaches through the pragmatic worldview to achieve the main purpose of the study. Adopting a survey study design, data was collected from five selected Ghanaian public universities by interviewing the five university librarians/directors, using questionnaires on 313 library staff and making observations within the five libraries. The findings of the study established that the managerial tools/instruments required for effective ICTs management in Ghanaian university libraries include the availability of library ICT policies, a library ICT strategic plan, library ICT installation and maintenance manuals, library ICT integration plans, and standard operations manuals. In addition, adequate funds, skilled manpower, adequate and standard ICT infrastructures among others. However, the study also revealed that there are absence of library ICT policies, lack of processes and procedure guidelines, inadequate funds, lack of management support, inadequate ICT skills among libraries and staff ICT training policies in the academic libraries in Ghana. The study recommends the formulation of ICT policies and strategic plans purposely for the comprehensive management of library ICT systems. Furthermore, the university top management should support their libraries by providing the required resources and motivation for the library managers including the development of stakeholder partnership and collaboration. To galvanise these recommendations, the study proposes a framework for the ICTs adoption and management in Ghanaian university libraries.
Information Science
D. Litt. et Phil. (Information Science)

Text in English, with abstracts and keywords in English, Zulu and Afrikaans
This qualitative study investigated the information needs and information-seeking behaviour of doctoral students who use smartphones or tablets for learning. Fifteen doctoral students who are registered at the University of Cape Coast were interviewed. Ellis’s (1989) model of information-seeking behaviour guided the study and supported the researcher in developing a model that could be used to acquire an understanding of how mobile technologies influence information needs and information-seeking behaviour. Two contexts influence the participants’ information needs and information-seeking behaviour, namely, the academic context and their everyday life contexts. The interplay between the elements of the context in which participants find themselves and their mental structures appear to influence their information needs and information-seeking behaviour. Most of the participating students do not seem to have the required information literacy skills to seek information in an online environment. The contextual elements that appear to influence the participants’ information needs and searching behaviour include situations in action, academic tasks and information resources. The ability to connect to the Internet and retrieve online sources of information proved to be important. The participants use the mobile devices to retrieve information from the Internet and in some instances from the university library’s resources. Certain device-related characteristics, such as small screens, limited memory space and short battery lifespan, seem to affect the usefulness of mobile devices for information-seeking purposes. The cost of data and an inability to connect to the Internet, due to disruptions in network signals and a lack of Wi-Fi infrastructure, also curb the use of mobile devices. WhatsApp not only provides the participants with the means to share information and discuss their academic tasks, but it also makes collaboration and group work possible. Some of the students lack the required information literacy skills to make optimal use of the library’s resources. Therefore, it would be prudent for the university to include information literacy skills training in the curricula for all levels of study. This requirement should also include doctoral students who have not previously completed an information literacy course.
Lolu cwaningo lohlelo olugxile kwingxoxo beluphenya izidingo zolwazi kanye nezenzo zokucinga ulwazi lwabafundi abakwiziqu zesibili abasebenzisa ama-smartphones noma ama-tablets ukufunda. Abafundi abayishumi nanhlanu abasezingeni leziqu zesibili abazibhalise kwi-University of Cape Coast bebehlolwa ngokwezimvo. Imodeli ka-Ellis (1989) yezenzo ezihlose ukufumana ulwazi ihole ucwaningo futhi yaxhasa umcwaningi ekuthuthukisweni kwemodeli engasetshenziswa ukuthola ulwazi olumayelana nokuthi ngabe izinhlelo zobuchwepheshe be-inthanethi yefowunu zithinta kanjani izidingo zolwazi kanye nezenzo ezihlose ukuthola ulwazi. Izizinda ezimbili zinomthelela phezu kolwazi lwabadlalindima kanye nokuziphatha okuhlose ukuthola ulwazi, zona yilezi yisizinda sezemfundo kanye nezizinda ezimayelana nempilo yabo yansuku zonke. Ukuhlangana phakathi kwezinhlaka ezimayelana nesizinda abadlalindima abazithola ngaphakathi kwaso kanye nokuhleleka kwemiqondo yabo kubonakala kunomthelela phezu kwezidingo zabo zolwazi kanye nokuziphatha okuhlose ukuthola ulwazi. Iningi labafundi abadlala indima alibonakali lifuna amakhono olwazi lokufunda ukuze bacinge ulwazi kwisizinda kwu-inthanethi. Izinhlaka zesizinda ezibonakala zithinta izidingo zolwazi lwabadlalindima kanye nezenzo zokusesha zifaka izimo kwimisebenzi yezenzo zemfundo kanye nemithombo yolwazi. Ikhono lokuxhumanisa i-inthanethi kanye nokuvumbulula imithombo ye-inthanethi kukhombisa kusemqoka kakhulu. Abadlalindima basebenzisa izixhobo zomakhalekhukhwini ukulandelela ulwazi ku Inthanethi, kanti kwezinye izimo, ukuthola ulwazi kwimithombo eyithala lezincwadi yasenyuvesi. Yize-kunjalo, izimpawu ezithile ezihlobene nezixhobo, ezingamasikirini amancane, isikhala esincane sokugcina ulwazi kanye nempilo emfushane yebhediri, kubonakala kuthinta izinga lokusebenziseka kwezixhobo ezingomakhalekhukhwini ngezinhloso zokucinga ulwazi. Izindleko zedatha kanye nokungakwazi ukuxhumana nge Inthanethi ngenxa yokuphazamiseka kwamasiginali obuxhakaxhaka benediweki kanye nokwentuleka kwengqalasizinda ye Wi-Fi kanti futhi nokuvimbela ukusetshenziswa kwezixhobo ezingomakhalekhukhwini. Uhlelo lwe-WhatsApp aluhlinzeka kuphela abadlalindima ngamasu okuphana ngolwazi kanye nokuxoxa ngemisebenzi yezemfundo, kanti futhi yenza ukuthi kube nokusebenzisana kanye nokuthi iqembu likwazi ukusebenza. Abanye babafundi baswela amakhono wokufunda adingekayo ukuze bakwazi ukusebenzisa ngokusezingeni eliphezulu kwemithombo yethala lezincwadi. Ngakho-ke, bekungaba kuhle kwinyuvesi ukuthi izinhlelo zokuqeqesha mayelana namakhono olwazi lokufunda kwikharikhulamu yawo wonke amazing ocwaningo. Lezi zinhlelo ezifunekayo kufanele futhi zisebenze kubafundi beziqu zesibili abangakaze esikahthini esedlule baphothule isifundo sokuthola ulwazi.
Hierdie kwalitatiewe studie het ondersoek ingestel na die inligtingsbehoeftes en inligtingsoekgedrag van doktorale studente wat slimfone of tablette vir hul studie gebruik. Onderhoude is gevoer met vyftien doktorale studente wat by die University of Cape Coast geregistreer is. Ellis (1989) se model van inligtingsoekgedrag het die studie gerig en het die navorser ondersteun in die ontwikkeling van ’n model wat gebruik kan word om ’n begrip te vorm van hoe mobiele tegnologieë inligtingsbehoeftes en inligtingsoekgedrag beïnvloed. Twee kontekste affekteer die deelnemers se inligtingsbehoeftes en inligtingsoekgedrag, naamlik die akademiese konteks en die konteks van hul daaglikse lewe. Dit wil voorkom of die wisselwerking tussen die elemente van die konteks waarin deelnemers hulself bevind, asook hul verstandelike strukture, hul inligtingsbehoeftes en inligtingsoekgedrag beïnvloed. Die meeste van die deelnemende studente beskik klaarblyklik nie oor die nodige inligtingsgeletterdheidsvaardighede om in ’n aanlyn omgewing vir inligting te soek nie. Die kontekstuele elemente wat skynbaar die deelnemers se inligtingsbehoeftes en -soekgedrag beïnvloed, sluit situasies in aksie- akademiese take en inligtingshulpbronne in. Daar is bevind dat die vermoë om tot die internet te koppel en aanlyn inligtingsbronne te verkry, belangrik is. Die deelnemers gebruik die mobiele apparate om inligting van die internet, en in sommige gevalle, van die universiteit se biblioteekhulpbronne te verkry. Sommige apparaatkenmerke soos klein skerms, beperkte geheuespasie en kort batterylewe blyk ‘n uitwerking op die bruikbaarheid van mobiele apparate vir inligtingsoekdoeleindes te hê. Die koste van data en ’n onvermoë om tot die internet te koppel vanweë onderbrekings in netwerksein en ’n gebrek aan Wi-Fi infrastruktuur belemmer ook die gebruik van mobiele apparate. WhatsApp bied nie net aan die deelnemers ’n manier om inligting te deel en hul akademiese take te bespreek nie; dit maak ook samewerking en groepwerk moontlik. Sommige van die studente beskik nie oor die nodige inligtingsgeletterdheidvaardighede om die biblioteek se hulpbronne optimaal te kan benut nie. Daarom sal dit wys wees as die universiteit opleiding in inligtingsgeletterdheidvaardighede in die kurrikula vir alle studievlakke insluit. Hierdie vereiste moet ook geld vir nagraadse studente wat nie vantevore ’n kursus in inligtingsgeletterdheid voltooi het nie.
Information Science
D. Litt et Phil. (Information Science)