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Dissertations / Theses on the topic 'University Services'

Author: Grafiati

Published: 2 June 2025

Last updated: 31 July 2025

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1

Crawford, Sarah L. "Defining quality customer service competencies at University of Wisconsin-Stout's Memorial Student Center." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002crawfords.pdf.

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2

Fleming, Rebecca M. "Defining quality customer service competencies at the University of Wisconsin-Stout's Memorial Student Center phase II /." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002flemingr.pdf.

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3

Younus, Muhammad. "Digital reference services in university libraries of Pakistan." Thesis, Loughborough University, 2014. https://dspace.lboro.ac.uk/2134/16410.

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The development of information and communication technologies, and wide spread of the Internet and its associated technologies have brought about tremendous changes in the reference department of academic libraries, and in the attitudes and expectations of both information professionals and users. Many academic libraries across the globe have embraced Web technologies to fulfil users reference needs in a digital environment. This study aimed to investigate and analyse digital reference services (DRS) in university libraries in Pakistan. It focused on the nature and level of DRS, technologies u

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4

Sangster, Benjamin F. "Performance of VoIP services on a DOCSIS network targeted by a denial of service attack." Connect to this title online, 2007. http://etd.lib.clemson.edu/documents/1193080291/.

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Thesis (M.S.) -- Clemson University, 2007.<br>Title from first page of PDF file. Document formatted into pages; contains xi, 66 p. ; also includes graphics (chiefly col). Contains additional supplemental file.

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5

Yasui, Yumiko, and 裕美子安井. "Digital reference services of university libraries in Japan." IADLC Office, Nagoya University Library ; Ichiryusha, 2005. http://hdl.handle.net/2237/6089.

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6

Ricci, Tamra Marie Carleton University Dissertation Psychology. "Evaluation of attendant services in a university milieu." Ottawa, 1992.

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7

Fritsche, Ntombikayise. "Utilisation of university health care services by employees of the University of Fort Hare." Thesis, University of Fort Hare, 2016. http://hdl.handle.net/10353/5950.

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Background: University of Fort Hare (UFH) provides health care services to its students and staff; however, whether the health care services are being utilised by the staff is only speculative. Hence, the aim of the study was to determine the level of employees’ awareness regarding availability of University Health Care Services (UHS) and factors responsible for their utilization. wildlife and thereby may constitute a serious risk to public health. Therefore, it is recommended that proper regulation of the use of the compounds and their safe disposal be ensured to protect aquatic resources and

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8

Valle, Danielle Elizabeth. "A Quantitative Evaluation of Service Priorities and Satisfaction of Online University Students." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2137.

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As online education grows, institutions must develop and evaluate student services to meet the needs of adult online students. The university at which the study was conducted had growing online enrollment, but no systematic examination of services from the students' perspective to drive service development and improvement. This represented a gap in self-evaluation, and the research confirmed gaps in student service offerings at the university compared to field standards. The purpose of this project study was to drive improvement of online student services based on analysis of student-driven da

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9

Carroll, Linda. "Student services and leadership development in a university setting." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape3/PQDD_0020/MQ55490.pdf.

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10

Xiao, Lina, and 肖莉娜. "Danwei based community services: a case studyof Tsinghua University." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B30460578.

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11

Hekkala, K. (Kaisu). "Users’ experiences of changes in university level print services." Master's thesis, University of Oulu, 2015. http://urn.fi/URN:NBN:fi:oulu-201505211609.

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The aim of this research was to examine how the personnel of the Unviversity of Oulu experienced a change in print services. The print services managed by the university were replaced with print services provided by an external service provider. The management of the university was interested to find out how satisfied the employees were with the new services, so a master’s thesis topic for studying the experiences of the personnel was announced. The service provider, Canon, was interested in the results of the research, too. Data for the study was collected with a user satisfaction questionna

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12

Coimbatore, Shanti L. "Working in a University Setting: Performing an Internship with Miami University’s Information Technology (IT) Services." Miami University / OhioLINK, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=miami1194538399.

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13

Baca, David Ray. "Dimensions of service quality of the University of Arizona Sponsored Projects Services Office internal customers." Texas A&M University, 2006. http://hdl.handle.net/1969.1/4720.

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When a service transaction occurs between a service provider and a customer there are dimensions of that transaction that are essential to making the customer feel satisfied with the transaction. Zeithaml, Parasuraman and Berry measured those dimensions for transactions that occur between the service provider and an external customer with a survey tool named SERVQUAL. It is theorized that for the external customer to be satisfied with the service transaction, the employees of the service provider must also be satisfied with transactions between the employees, or internal service quality. Those

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14

Bennink, Matthew Scott. "Application of web services to a simulation environment." Connect to this title online, 2008. http://etd.lib.clemson.edu/documents/1239895712/.

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15

McTaggart, Jon R. "Policy development for fund raising at La Sierra University." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1995. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1995.<br>Source: Masters Abstracts International, Volume: 45-06, page: 2773. Abstract precedes thesis as [2] preliminary leaves. Typescript. Includes bibliographical references (leaves 70-71).

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16

Cora, Alisha J. "University of Wisconsin-Stout Research Services process and procedure evaluation." Online version, 2003. http://www.uwstout.edu/lib/thesis/2003/2003coraa.pdf.

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17

Roberts, Pamela A. "Support services for international university students : an Australian case study." Thesis, Curtin University, 2011. http://hdl.handle.net/20.500.11937/1607.

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The purpose of this study was to contribute to an improved understanding of international students’ support needs by identifying the issues that are significant to students in terms of their study experience, the services they consider as valuable and the factors that contribute to the degree to which those services are taken up. Included within the parameters of this study is a review of the background development of international education from a global and national perspective and the legislative and governing frameworks which impact on educational institutions that provide courses of study

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18

Kridler, Jamie Branam, L. Good, S. Sun, and K. C. Gott. "Women’s Studies Introductory Course and University Cultural Diversity Goals: Attitude Change Among University Students." Digital Commons @ East Tennessee State University, 2011. https://dc.etsu.edu/etsu-works/5878.

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19

Amin, Khan Mandokhail Boonyong Keiwkarnka. "Patient satisfaction towards outpatient department services of medicine in banphaeo autonomous hospital Samut Sakhon Province, Thailand /." Abstract, 2007. http://mulinet3.li.mahidol.ac.th/thesis/2550/cd399/4937996.pdf.

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20

Dhamdhere, Sangeeta. "Comparative study of Web-based Services and Best Practices offered by top World University libraries and "A" grade accredited University libraries in India." Diss., Ess Ess Publication, New Delhi, 2018. http://hdl.handle.net/10919/102771.

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In this study 64 web based services (bibliographical, patron education, patron communication and patron publication services) and best practices offered by the 70 top world university libraries and 39 top Indian University libraries were studied using different data analysis techniques like cross-tabulating for average scores and Pearson correlation coefficient and tests like Chi-Square Test and T-Test were applied to the raw data collected for final results. The library rankings as per their web-based services were correlated with their university rankings as per Webometric rankings and found

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21

Phung, Quang Vinh. "Health services utilization among mothers of children under 5 years old in Muang district of Sakaeo province, Thailand /." Abstract, 2006. http://mulinet3.li.mahidol.ac.th/thesis/2549/cd387/4837999.pdf.

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22

Hoyt, Lacey C. "University of Wisconsin-Stout Student Health Services survey project awareness survey." Menomonie, WI : University of Wisconsin--Stout, 2007. http://www.uwstout.edu/lib/thesis/2007/2007hoytl.pdf.

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23

Barbour, Katrina Louise. "Exploring the impact of change on university careers services : death of a service or surviving and thriving?" Thesis, University of Glasgow, 2016. http://theses.gla.ac.uk/7177/.

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This Dissertation takes the form of a case study exploring the position of university Careers Services working under a neo-liberal paradigm. The study was motivated by a wish to explore the changes that have taken place in university Careers Services since 1997 in order to understand the changed landscape, and to provide a snapshot of the current setting that might be of use to those considering entry to and those working in careers advisory work. Additionally the study was intended to inform my own professional practice and understanding. I consider the position of Careers Services through th

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24

Graves, Larry Gentaro. "An evaluation of veteran services at the University of Wisconsin-Stout." Menomonie, WI : University of Wisconsin--Stout, 2004. http://www.uwstout.edu/lib/thesis/2004/2004gravesl.pdf.

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25

Kong, Lok-sun, and 江樂燊. "Patient satisfaction with medical services provided by a University inHong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B39724438.

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26

Kambwa, Arlette. "Support services to aid international students adjustment to Ball State University." Virtual Press, 1999. http://liblink.bsu.edu/uhtbin/catkey/1129715.

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This research focuses on exploring the developmental adjustment that international students experience while pursuing an education at Ball State University and the support services available to aid them. The research is both qualitative and quantitative. The research includes surveys of undergraduate and graduate students as well as residential and non-residential students. Past research completed at Ball State University related to international students have explored topics such as faculty behavior, graduate student perceived social support satisfaction, the history of international students

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27

Al-Tai, Zaid S. "A model for guidance and counselling services in Salahaddin University, Iraq." Thesis, Cardiff University, 1987. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.257165.

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28

Manyaga, Lukani Amos. "Privatisation of technical services at the Welkom campus of Vista University." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/49778.

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Thesis (MPA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: Public institutions require financial resources in order to deliver quality services to the community. The survival of each and every organisation primarily relies on the availability and proper management of financial resources in order to provide effective and efficient service to its clients. Section 195 (1) (b) of the Republic of South Africa Constitution Act, 1996 , Act 108 of 1996 compels public institutions to promote and implement mechanisms that will promote efficient , economic and effective use of resources. So

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29

Tsai, Mei-Hsiang. "Children in Therapy: Evaluation of University-Based Play Therapy Clinical Services." Thesis, University of North Texas, 2009. https://digital.library.unt.edu/ark:/67531/metadc9914/.

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There is a dearth of research available on child services in the community mental health setting in the fields of psychology and counseling. The purpose of this study was to conduct an experimental evaluation of university-based play therapy clinical services with children aged 3 to 10 years old and to explore dimensions of the effectiveness of child-centered play therapy (CCPT) with children. This study examined real-life clinical services to the largest number of child participants in decades of mental health research, especially in the field of play therapy. Archival data from cases of 364

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30

Tsai, Mei-Hsiang Ray Dee C. "Children in therapy evaluation of university-based play therapy clinical services /." [Denton, Tex.] : University of North Texas, 2009. http://digital.library.unt.edu/permalink/meta-dc-9914.

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31

Murphy, Janet Ann. "Parental Perceptions of Articulation Intervention Services Received at Portland State University." PDXScholar, 1996. https://pdxscholar.library.pdx.edu/open_access_etds/5161.

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Now more than ever, speech clinicians are being required to justify the effectiveness of their work by showing results. There are different ways to measure outcomes. For example, outcomes may be measured by testing to determine if change has occurred regarding clinical goals, or by comparing the cost of the treatment to the benefit of the treatment to determine if the treatment was economically sound. Another type of measure is subjective outcomes, such as client satisfaction. Subjective outcomes are difficult to define and measure and few studies of this type have been reported in the literat

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32

Crews, Kimberly Anne. "Adult Students' Perceptions of Transfer Services at an Historically Black University." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2024.

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Data from the National Center for Education Statistics have indicated a steady growth of students attending 3 or more institutions while pursuing a baccalaureate degree. When students transfer institutions, they may have specific needs for their new institution. Informed by the transfer receptive culture framework, the purpose of this qualitative case study was to explore the perceptions of students who had attended 3 or more postsecondary institutions on the services they received, before and after their transfer. Purposeful sampling yielded 9 adult students with multiple-institution attendan

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33

Deki, Aree Prohmmo. "The determinants of the utilization of prenatal care services in Bhutan /." Abstract, 2006. http://mulinet3.li.mahidol.ac.th/thesis/2549/cd392/4838756.pdf.

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34

Chon, Vichea Veena Sirisook. "HIV preventive behaviors among high school male students in Phnom Penh city, Cambodia : an application of health belief model /." Abstract, 2005. http://mulinet3.li.mahidol.ac.th/thesis/2548/cd375/4737940.pdf.

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35

Mason, Vivian J. "The benefits of partnering with the University of Missouri Telecenter Network." Diss., Columbia, Mo. : University of Missouri-Columbia, 2006. http://hdl.handle.net/10355/4333.

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Thesis (Ph. D.) University of Missouri-Columbia, 2006.<br>The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on August 3, 2007) Vita. Includes bibliographical references.

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36

Ruiz, Lizbeth. "Rethinking Food Services in Higher Education Institutions: A Case Study of Dining Services at The University of Cincinnati." Cincinnati, Ohio : University of Cincinnati, 2009. http://rave.ohiolink.edu/etdc/view.cgi?acc_num=ucin1258478623.

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Thesis (Master of Community Planning)--University of Cincinnati, 2009.<br>Advisor: Johanna Looye. Title from electronic thesis title page (viewed Feb. 22, 2010). Includes abstract. Keywords: Food Systems; Local Food Systems; Dining Halls; Food Services; Higher Education Institutions; Waste Management Practices. Includes bibliographical references.

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37

Anderson, Mable Webb. "Beneficial induction services for Georgia teachers." Click here to access dissertation, 2008. http://www.georgiasouthern.edu/etd/archive/spring2008/mable_w_anderson/anderson_mable_w_200801_edd.pdf.

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Thesis (Ed.D.)--Georgia Southern University, 2008.<br>"A dissertation submitted to the Graduate Faculty of Georgia Southern University in partial fulfillment of the requirements for the degree Doctor of Education." Under the direction of Abebayehu Tekleselassie. ETD. Electronic version approved: May 2008. Includes bibliographical references (p. 180-199) and appendices.

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38

Rossow, Jeanine. "Opening an off-campus copy service for University of Wisconsin-Eau Claire faculty, staff and students." Online version, 2000. http://www.uwstout.edu/lib/thesis/2000/2000rossowj.pdf.

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39

Paudel, Deepak Raj Orapin Pitakmahaket. "Women's autonomy and utilization of maternal health services in Nepal /." Abstract, 2006. http://mulinet3.li.mahidol.ac.th/thesis/2549/cd392/4838764.pdf.

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40

Mkwanyana, Nhlakanipho Lawrence. "Investigation into attitudes of University of Zululand students towards campus psychological services." Thesis, University of Zululand, 2013. http://hdl.handle.net/10530/1390.

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A thesis submitted to the Faculty of Arts in partial fulfilment of the requirements for the Degree of Master in Arts Clinical Psychology in the Department of Psychology at the University of Zululand, South Africa, 2013.<br>The main aim of this study was to investigate the attitudes of the University of Zululand students towards campus psychological services made available to them. The sample for the study was made up of a total of ten (10) participants; consisted of four (4) male and six (6) female participants. The results showed that female students of the University of Zululand were more l

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41

Santoro, Jon M. "Identifying Innovativeness Among Users of Wireless Features and Services." NCSU, 2001. http://www.lib.ncsu.edu/theses/available/etd-20011115-120920.

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<p>Research and case studies have emphasized the role Early Adopters play (as gatekeepers and disseminators) in the diffusion of new technologies and innovations (Rogers & Cartano, 1962; Robertson, 1971; Rogers, 1983; Flynn & Goldsmith 1993). Marketers have acknowledge the need to identify, profile, utilize and potentially influence Early Adopters to successfully launch a new product or service (Robinson, 1988). This research assists with identifying the salient characteristics of Early Adopters (those with a high predisposition towards innovativeness) of wireless phone features and services.

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42

Perry, Jamey R. "A study on cutback management campus priorities at a large multi-campus university /." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1993. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A.)--Kutztown University of Pennsylvania 1993.<br>Source: Masters Abstracts International, Volume: 45-06, page: 2782. Abstract precedes thesis title page as [1] preliminary leaf. Typescript. Includes bibliographical references (leaves 90-93).

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43

Nguyen, Thu Ha Chanya Sethaput. "Factors influencing utilization of maternal health care services in northern Vietnam /." Abstract, 2005. http://mulinet3.li.mahidol.ac.th/thesis/2548/cd381/4738660.pdf.

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44

Gutehall, Maria, and Mhd Omar Korabi. "In search of alumni relationship approach : Ideal and realities in the University of Gävle and Stockholm University." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-20349.

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Aim: To investigate how the University of Gävle conducts relationship with graduate students and retains graduate students and creates loyalty. This study explores the importance of relationship marketing theories that intends to be applied in higher education through alumni programs and services. University of Gävle and Stockholm University will be compared in benchmarking to determine in what ways the alumni offices create relationships to retain and create loyalty to alumni students. Method: A qualitative research was conducted on the University of Gävle and Stockholm University in Sweden

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45

Akos, Hosea Dodo. "Perceptions of Student Affairs Services by Students and Student Affairs Personnel at Andrews University, Berrien Springs, Michigan." Thesis, University of North Texas, 1995. https://digital.library.unt.edu/ark:/67531/metadc278433/.

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The purpose of this study was to investigate the perceptions of students and student affairs personnel of student affairs services at Andrews University's main campus in Berrien Springs, Michigan. A modified questionnaire, based on the work of Selgas and Blocker (1974) and Glenister (1977), was developed for this study. Eleven student services found in the Council for the Advancement of Standards for Student Services/Development Program's guidelines were included. A random sample of 280 students at Andrews University received surveys, with 165 (59%) responding. The 30 full-time student affairs

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46

Tran, Thi Hanh Wirat Kamsrichan. "Home care status for the elderly in Omon District, Cantho City, Vietnam /." Abstract, 2005. http://mulinet3.li.mahidol.ac.th/thesis/2548/cd376/4737969.pdf.

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47

Kong, Lok-sun. "Patient satisfaction with medical services provided by a University in Hong Kong." View the Table of Contents & Abstract, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38478481.

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48

Najmi, Setareh. "A Qualitative Exploration of International Students’ Experience of Counselling Services at University." Thèse, Université d'Ottawa / University of Ottawa, 2013. http://hdl.handle.net/10393/24305.

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This phenomenological qualitative study aimed to forefront international students’ experiences of receiving counselling services in a university setting. Three international students, recruited from two universities in eastern Canada using criterion sampling, were interviewed. Semi-structured interviews were audio-recorded and transcribed for analysis. In this phenomenological qualitative study, within- and between-person analyses were conducted for three transcribed interviews, from which eight main themes emerged: (a) openness towards seeking counselling, (b) hesitancy towards seeking counse

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49

Nedbalova, Eva. "Understanding the interaction between a university and promotional services : a case study." Thesis, University of Southampton, 2015. https://eprints.soton.ac.uk/376648/.

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50

Sadock, Elizabeth. "EVALUATION OF PSYCHOLOGICAL SERVICES PROVIED IN A UNIVERSITY-BASED PRIMARY CARE CLINIC." VCU Scholars Compass, 2012. http://scholarscompass.vcu.edu/etd/2781.

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Primary care clinics are increasingly integrating psychological services into their service programs; however few studies have provided quantitative data to support these services. This study served as a program evaluation of the psychological services provided at the Ambulatory Care Clinic at the Virginia Commonwealth University Medical Center in Richmond, Virginia. It includes: 1) a description of the program, including types of patients served, their presenting problems, and treatments administered and 2) evidence of the impact of mental health services on primary care patients’ emotional a

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