Academic literature on the topic 'Urban public transport - Quality'
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Journal articles on the topic "Urban public transport - Quality"
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Bajčetić, Stanko, Slaven Tica, Predrag Živanović, Branko Milovanović, and Andrea Đorojević. "ANALYSIS OF PUBLIC TRANSPORT USERS’ SATISFACTION USING QUALITY FUNCTION DEPLOYMENT: BELGRADE CASE STUDY." Transport 33, no. 3 (July 10, 2018): 609–18. http://dx.doi.org/10.3846/transport.2018.1570.
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This paper presents a case study using Quality Function Deployment (QFD) method to identify urban public transport users’ needs and requests and to improve service quality in urban public passenger transport in Belgrade. In order to determine users’ satisfaction, a direct interview – survey a sample of 15000 of urban public passenger transport system users, according to the defined questionnaire has been performed. Results of these interviews are used as input in the first stage of QFD method. An overall unit of eight features and a total of 48 sub-features were defined, which describes all aspects of quality of system and services in urban public passenger transport. The results show that for maximizing effects of quality of service improvement and satisfying customers’ requirements, the public transport service providers and managers in Belgrade should focus primarily on the service reliability and vehicle elements. The two most important quality of service sub-features in urban public passenger transport system in Belgrade based on frequency of statements of users was regularity with 4896 (32.64%) and vehicle comfort (not crowded vehicles) with 3446 (22.97%) statements. Based on the service features analysis within the house of quality, it was defined that the biggest influence is generated through system functioning parameters (reliability): frequency with relative importance 22.0%, staff (drivers) with relative importance 14.0% and headway with relative importance 13.0%. Based on absolute importance the greatest importance should be assigned to vehicle frequency – rank 1, staff (drivers) – rank 2 and headway – rank 3.
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Houria, Bencherif, and Boubakour Farès. "The quality of service in urban public transport in Algeria." International Journal of Quality and Service Sciences 11, no. 4 (December 9, 2019): 559–75. http://dx.doi.org/10.1108/ijqss-11-2017-0107.
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Purpose The Algerian transport sector has undergone profound changes in recent decades with its privatization. Transport sector liberalization has achieved its primary objectives aimed at increasing public transport supply, but it has been accompanied by travel conditions deterioration because of public regulation insufficiency. For this, the Algerian State has put regulatory and institutional mechanisms to improve urban transport service quality. These mechanisms directly impose on operators and managers of transport means reception stations to meet the expectations of road users. The purpose of this study is to draw a portrait of the service quality of the Algerian urban transport. For this, a fieldwork was carried out in Batna city to know the degree of satisfaction of urban transport users toward the service offered. Design/methodology/approach In this work, the authors used questionnaires as a means of data collection. The study sample is composed of 102 users of the line. The questionnaire deals with personal data (age, sex, level of education, family and professional data), data on the nature of travel between the city of Batna and Tazoult (reasons for travel, travel time and the number of trips undertaken) and measure of user satisfaction on the Tazoult–Batna line according to the criteria of service offer, accessibility, information, duration, attention to the customer, comfort, security and environmental impact. In this work, participatory observation was also used to give a better understanding on how the urban network operates in the city. To this end, an observation grid with key questions has been prepared. It is concentrated on three axes: the actual organization of private operators providing urban bus transport, the state of buses, stations and stopping points and the practice of control by the services concerned. For this, trips were made on all urban lines during the study period. Discussions were conducted with some private operators to find out their positions and their roles in the operation of urban bus transport. Findings The results of this work show that satisfaction levels were average for transport supply, accessibility, duration, attention paid to customer, comfort and safety; however, they were low concerning information and environmental impact. The present work has made it possible to highlight the impacts of urban transport disorganization on the offered service. In addition, taking into account the expectations of users in terms of service quality should have positive impacts for the users themselves, for private and public operators and for urban transport managers. Originality/value This work presents a state of knowledge on the service quality in an urban environment and delivers information on the situation in Algeria without pretending to be exhaustive. However, the contribution of this study is not limited to the evaluation of the various criteria themselves, which are found in whole or in part in many studies devoted to this kind of evaluations. The real contribution of this work lies in highlighting the impacts of urban transport disorganization on the offered services quality. This disorganization is essentially characterized by a weakness or absence of an institutional framework and the multiplication of actors at different levels of intervention, which creates overlapping responsibilities or organizational gaps.
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Borozenets, Maksym. "STRATEGIC MEASURES FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES: APPROACHES TO FORMATION." Three Seas Economic Journal 1, no. 1 (July 1, 2020): 46–52. http://dx.doi.org/10.30525/2661-5150/2020-1-8.
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The subject of the study is the formulation of strategic measures to improve the quality of public transport services. The goal is to justify a set of strategic measures aimed at improving the quality of public transport services. To achieve this goal, the following research objectives have been identified and solved: to establish the specifics and principles of effective strategic planning for urban transport services provision; to identify the features of urban transport services system; to identify the main measures for urban public transport services development, in particular, for the city of Kyiv. To achieve the goal of the study, a set of system theory methodologies has been selected. In modern science, this approach is considered to be the most productive and capable of providing a high degree of verification of the results obtained. As a result of the study: 1) a complex of strategic measures is substantiated, aimed at improving the quality of public transport services, namely: optimization of modal transportation; integration of modal transportation; optimization of road space; increasing the bus fleet; improving bus design and increasing the comfort in passenger compartments; selection of fare forms; development of information systems of interaction; compliance with the Traffic Laws and passenger transportation rules; increase of internal efficiency of transport operators’ activities; use of information technologies; increase of transport operators’ incomes; 2) the specifics and principles of effective strategic planning for urban transport services provision are established. They consist in applying an iterative approach to strategic planning. Its advantages are due to simultaneous execution of any strategic planning work (from writing the following elements of the strategic plan to the fulfilment of its objectives) with continuous analysis of results obtained, which makes it possible to adjust the works according to the changing environment conditions; 3) the features of the urban transport service systems are revealed, namely: urban public transport systems are complex open dynamic socio-economic systems. We consider multimodality of external environments, multifactoriality of external influences, presence of internal imbalances in systems as one of the main reasons for their unsatisfactory state. Therefore, a multifaceted approach is needed, which takes into account the maximum number of factors and combines a range of measures to improve the quality of urban passenger transportation; 4) the main measures for the development of urban public transport services, in particular, for the city of Kyiv, are identified, namely: ensuring multimodal public access to public transport stations and public places; organization of information and communication interaction between all elements of the passenger transportation system; use of various forms of urban public transport fare; mathematical modelling of integration interaction of different types of public transport.
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Michnej, Maciej, and Tomasz Zwoliński. "Improving public transport service quality through Sustainable Urban Mobility Planning." European Journal of Service Management 25 (2018): 179–87. http://dx.doi.org/10.18276/ejsm.2018.25-22.
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Sharov, Maksim, Vera Buldakova, and Anastasia Bobrova. "ANALYSIS OF WORLD EXPERIENCE IN URBAN PUBLIC TRANSPORT QUALITY EVALUATION." Proceedings of Irkutsk State Technical University 22, no. 4 (April 2018): 253–61. http://dx.doi.org/10.21285/1814-3520-2018-4-253-261.
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Natalia, Davidich, Halina Faletska, Galkin Andrii, Melenchuk Tatyana, Chumachenko Igor, and Davidich Yurii. "Rationale of Complex Indicator of Quality of Public Transport." Romanian Journal of Transport Infrastructure 7, no. 1 (July 1, 2018): 18–33. http://dx.doi.org/10.2478/rjti-2018-0002.
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Abstract The significance of the criteria for assessing the quality of the urban passenger transport is investigated in the article. The results of the processing of field studies have identified factors that can be used for the assessment of the quality of the projects of urban passenger transport. The method of estimation of indicators of quality for the passengers during the trip is given and the values of weighting coefficients of individual quality indicators for the elements of the trip are determined. The method of determining the complex quality indicator during the performance of the trips in the projects of public transport is developed. It is shown that the trip components influence the quality of passenger trips in the following order: waiting time at the stop, time of the pedestrian part of the trip, travel time, dynamic coefficient of capacity utilization.
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Chocholac, Jan, Dana Sommerauerova, Jaroslava Hyrslova, Tomas Kucera, Roman Hruska, and Stanislav Machalik. "Service quality of the urban public transport companies and sustainable city logistics." Open Engineering 10, no. 1 (January 31, 2020): 86–97. http://dx.doi.org/10.1515/eng-2020-0010.
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AbstractThe issue of sustainable city logistics has steadily been developed over the last decades. Urban public transport companies can make a significant contribution to the concept of sustainable city logistics. The customers’ perception and satisfaction regarding urban public transport companies can be associated with the increased use of their services. The preference for urban public transport reduces the use of individual car transport, which is linked to the environmental pillar of sustainability. For the customers, the level of the provided service is very important. The article is focused on the evaluation of the outcomes from the primary research concerning the service quality performed by the urban public transport companies in the Hradec-Pardubice residential agglomeration. The goal lies in identifying gaps in service quality. The method used in this article is representative primary research. The primary research was carried out in the form of structured personal interviews with a representative sample of respondents. Selected statistical methods were used to evaluate the data. The results are discussed in the context of published research studies. Research in this article found that respondents are more satisfied with the quality of services performed by the urban public transport companies, but the perception of individual service quality factors varies from one user group to another. The research also confirms a different perceptions regarding customer care and comfort by different age groups of respondents. The article implies that public transport companies should pay attention to setting fare prices for different groups of passengers.
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Wang, Dou Wei, Xiao Ning Zhu, and Hong Yang Wu. "Integration of Public Transport and Bus Rapid Transit System." Applied Mechanics and Materials 253-255 (December 2012): 1860–63. http://dx.doi.org/10.4028/www.scientific.net/amm.253-255.1860.
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Along with the acceleration of city-urbanization and industrialization process of the cities, city traffic demand increases rapidly. This provides a good development opportunity for the urban traffic and also brings new challenges for the urban traffic at the same time. In addition, the demands for the public transport service quality are becoming more and more strictly for the growth of residents’ travel and the improvement of life quality, the problems in the public transport system have become the main aspects that restrict the development of the urban public transport system. So the advantages of BRT in the optimization of the network are becoming more and more significant.
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Wang, Xiao Kun, Bao Yu Hu, Wei Qiang Chen, Xin Liu, and De Yong Guan. "Design of Service Supervision and Subsidies Evaluation System for Urban Public Transport." Applied Mechanics and Materials 135-136 (October 2011): 414–20. http://dx.doi.org/10.4028/www.scientific.net/amm.135-136.414.
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In order to promote the sound development of urban public transport industry, government administration needs to enhance quality supervision of operational service to public transport enterprises, while taking scientific and effective strategy of financial subsidies. So service supervision and subsidies evaluation system for urban public transport are designed. First of all, system construction demand was analyzed based on enterprise operation cost accounting, subsidies evaluation and service quality supervision. And then the idea and workflow of system construction are proposed. Furthermore, public transport enterprises cost accounting, supervision and evaluation of public transport enterprise services, compensation scope and methods of financial subsidies to public transport enterprises, audit and evaluation of compensation mechanisms for financial subsidies are analyzed and researched separately. Based on the above, functional architecture of service supervision and subsidies evaluation system for urban public transport for government sector management is proposed. The system is composed of four function modules: basic database of public transport operation, cost of ticket revenue accounting system, service quality evaluation system, and subsidies compensation evaluation system. The ideas and methods are provided for service supervision and subsidies evaluation system for urban public transport and industry management information platform construction.
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Chen, Fa An, and Zhou Hao Wu. "Comprehensive Evaluation for Urban Public Transport Network Based on TOPSIS." Applied Mechanics and Materials 361-363 (August 2013): 1998–2001. http://dx.doi.org/10.4028/www.scientific.net/amm.361-363.1998.
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In order to improve the objectivity of urban public transport network evaluation and achieve the sub-file of quality level of preliminary scheme, a comprehensive evaluation method for urban public transport network was proposed based on TOPSIS, and then constructed the evaluation model of urban public transport network. This method was applied to Xian urban public transport network planning, which obeyed the basic theory of scheme evaluation and some related requirements. The result showed that planning-5 was the best one among the five urban public transport network planning in Xian and consistent with the passenger flow prediction. The evaluation model for urban public transport network based on TOPSIS was objective, which involved few parameters, simple operation, scientific evaluation and provided a basis for urban public transport network planning decision.
Dissertations / Theses on the topic "Urban public transport - Quality"
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Li, Corinna Lubin. "Better, quicker, together : enabling public transport service quality co-monitoring through a smartphone-based platform." Thesis, Massachusetts Institute of Technology, 2016. http://hdl.handle.net/1721.1/104987.
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Thesis: M.C.P., Massachusetts Institute of Technology, Department of Urban Studies and Planning, 2016.This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.
Cataloged from student-submitted PDF version of thesis.
Includes bibliographical references (pages [156]-173).
Public transport system is an important part of cities, and the quality of public transport service -- passengers' perceived performance -- is a key urban indicator. Customer satisfaction surveys has been the traditional methods and metrics for monitoring and evaluating public transport service quality, but they come with a number of weaknesses. They are administered too infrequently and ask subjects to provide only general ratings. The infrequency results in potential delay for agencies to receive feedback, and the abstractness reduces the possibilities of associating satisfaction levels to specific trips and their attributes, as well as using the data to inform service improvement decisions. Given these shortcomings with conventional surveying practices, there is great value in engaging riders as additional sources of information. This reflects the concept of "co-monitoring" -- agencies using public feedback to supplement the official monitoring and regulation. This is aided by the growing ubiquity of Internet-connected mobile devices, which enables citizens to generate and submit feedback without time or geographic constraints. From the data collection perspective, this would make the process more dynamic, low-cost, and in real-time. Equally importantly, it is poised to enhance public transport agencies' relationship with their customers -- conveying to customers that their experience and feedback are valued. The service sector today is increasingly striving to be more responsive to the customers' needs and experiences, seeking to strengthen the relationships with customers. The benefits of co-monitoring may help public transport agencies adapt to these current service paradigm shifts towards "real-time" and "on-demand."
by Corinna Lubin Li.
M.C.P.
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Freitas, Paulo Vitor Nascimento de. "Qualidade do transporte público urbano por ônibus: um estudo sobre a percepção dos usuários e o desempenho técnico em João Pessoa-PB." Universidade Federal da Paraíba, 2016. http://tede.biblioteca.ufpb.br:8080/handle/tede/9711.
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Conselho Nacional de Pesquisa e Desenvolvimento Científico e Tecnológico - CNPq
Worldwide the issue of urban mobility has been much discussed. Cities grow, and with them the need for a more rational, sustainable, efficient, good quality transport system. However, in Brazil, urban mobility problems have worsened increasingly in large and medium-sized urban centers, resulting mainly from the sprawling and inefficient growth of cities, loss of attractiveness of urban public transport, because of their low quality and prioritization of the car in intra-urbans shifts. In João Pessoa, mid-sized city, state capital of Paraiba, these phenomena can be observed. Thus, the general objective of this study was to evaluate the quality of the Public Transportation System by Bus of João Pessoa (PB), according to the perception of users and its technical performance. The specific objectives were to discuss the issue of urban mobility and specific issues of public transport; describe the organization of the Public Transportation System by bus in João Pessoa; check the views of system users and evaluate the perception they have about the quality; and evaluate the technical performance of the system according to quantitative and qualitative parameters. The quality attributes studied were: accessibility, frequency of service, travel time, capacity, reliability, security, vehicle characteristics, characteristics of bus stops, information system, connectivity, operators' behavior, cost to the user and status of routes. The methodology for evaluating the perception of users was based on the survey method, and the views of users captured by questionnaires. For the evaluation of technical performance, were used statistical and geospatial analysis tools, field research and evaluation techniques found in national and international literature. The assessment of perception showed that for users, the most critical factors are the cost (fare), security with regard to acts of violence (such as robberies and assaults) and capacity, while the accessibility, connectivity and behavior of operators got the best ratings. From a technical point of view, they stood out positively physical accessibility, related to satisfactory spatial coverage of bus stops, and safety linked to traffic accidents, with rates ranging from regular to good; whereas, among the attributes that had more problems, were can highlight the capacity, at least for a few lines in certain periods, the information system, which mainly hinders the unusual use of the service, and the cost to the user, result of a pricing model that is trapped in a dangerous vicious circle.
Em todo o mundo, a questão da mobilidade urbana tem sido muito discutida. As cidades crescem, e com elas a necessidade de um sistema de transportes mais racional, sustentável, eficiente e de boa qualidade. Contudo, no Brasil, problemas de mobilidade urbana têm se agravado cada vez mais nos grandes e médios centros urbanos, resultado principalmente do crescimento espraiado e ineficiente das cidades, de perda de atratividade do transporte público urbano, em virtude de sua baixa qualidade, e da priorização do automóvel nos deslocamentos intraurbanos. Em João Pessoa, cidade média capital do estado da Paraíba, estes fenômenos podem ser observados. Assim, o objetivo geral do trabalho foi avaliar a qualidade do Sistema de Transporte Público por Ônibus de João Pessoa (PB) de acordo com a percepção dos usuários e com o desempenho técnico. Os objetivos específicos foram: discutir a problemática da mobilidade urbana e questões específicas do transporte público; descrever a organização do Sistema de Transporte Público por Ônibus de João Pessoa; verificar a opinião dos usuários do sistema e avaliar a percepção que eles têm acerca da qualidade; e avaliar o desempenho técnico do sistema de acordo com parâmetros quantitativos e qualitativos. Os atributos da qualidade estudados foram: acessibilidade, frequência de atendimento, tempo de viagem, lotação, confiabilidade, segurança, características dos veículos, características dos locais de parada, sistema de informações, conectividade, comportamento dos operadores, custo para o usuário e estado das vias. A metodologia para avaliação da percepção dos usuários baseou-se no método survey, sendo a opinião dos usuários captada por meio de questionários. Para a avaliação do desempenho técnico, foram utilizadas ferramentas de análise estatística e geoespacial, pesquisas de campo e técnicas de avaliação encontradas na literatura nacional e internacional. A avaliação da percepção mostrou que, para os usuários, os atributos mais críticos são o custo (tarifa), a segurança com relação a atos de violência (como assaltos e agressões) e a lotação, enquanto a acessibilidade, a conectividade e o comportamento dos operadores obtiveram as melhores avaliações. Do ponto de vista técnico, destacaram-se positivamente a acessibilidade física, relacionada à satisfatória cobertura espacial dos pontos de ônibus, e a segurança ligada a acidentes de trânsito, com índices que variaram de regular a bom; ao passo que, entre os atributos que apresentaram mais problemas, pode-se destacar a lotação, ao menos para algumas linhas em determinados períodos, o sistema de informações, que dificulta principalmente o uso não habitual do serviço, e o custo para o usuário, resultado de um modelo tarifário que está preso num perigoso círculo vicioso.
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Machobane, Thabang Daniel Gladwin. "Total quality management and effective urban public transport operations at Sedibeng District Municipality / by Thabang Daniel Gladwin Machobane." Thesis, North-West University, 2008. http://hdl.handle.net/10394/2652.
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Total Quality Management (TQM) at the urban interface is one means to delivering improved value of tax payers' money, but effective urban public transport is one step along the road to a better quality of urban life in general. Similarly, TQM is an organizational philosophy that stresses meeting customer requirement and expectations the first time, and sustainably. Philosophy, therefore, in this context encompasses a set of structured principles, value systems with attitude and beliefs, and processes that are never ending and always in motion: detecting and preventing defects while creating an idea of innovation. The role that transport plays in the social and economic development of any country is significant. Urban public transport authorities have recognized transport as one of its priority for socio economic development in meeting basic needs of its people. Specifically, a public transport system has been identified as being vital to social and economic development. In this context, urban public transport is a key link to access services and other livelihood assets to serve the poor such as women, children and the disabled people effectively. Urban public transport operations at Sedibeng District Municipality (SDM) are deteriorating. This deterioration manifest in the form of delay, pollution, inadequate infrastructure, high transportation costs, lack of public participation, constraints of planning and co-ordinating; and lack of coherent public transport operations. Mass Transport (trains, buses and mini-bus taxis) are scarce, overcrowded, unreliable and involve long walking distances. Whilst many municipalities have made significant strides in adopting TQM, little has been written on how TQM has been applied in the Department of Transport and Infrastructure Planning of the Cluster: Transport, Infrastructure and Environment. The fundamental objective of this study, consequently, is to empirically investigate the relationship between TQM and effective Urban Public Transport operations at Sedibeng District Municipality. In evaluating the level of TQM implementation at Sedibeng District Municipality (SDM), the concepts and principles from an examination of documentary data and analyses were applied. In testing the validity or otherwise of the hypothesis, semi-structured interviews, focus group discussion and participant observation methods were conducted to solicit comments from senior managers, employees, public transport operators and users. This study reports the results of a full survey among a sample of the District-wide customers in the study area. It was found, amongst others, that: the overwhelming majorities of the Senior Management Team are educated and have rich years of experience in working in local government to ensure that strategies, structures, and processes are in place for the continuous improvement of service quality for customer satisfaction;
the drafting of the TQM strategy by the Senior Management Team is not inclusive of the broader stakeholder such as internal and external customers; SDM as a whole is not customer orientated, hence TQM calls for a cultural transformation that requires employee involvement at all levels and the spirit of teamwork amongst managers, employees, operators and users; employees are not encouraged to use Total Quality concepts to improve their work process;
statistical tools and process control charts are typically not used or understood by employees. In this case, opinions are clear on this item since employees have not been trained in the use of statistical tools and process control charts. The study ends with recommendations for management action in improving urban public transport by making use of TQM as a management tool.Thesis (M. Development and Management)--North-West University, Vaal Triangle Campus, 2009.
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Olowosegun, Adebola. "Stakeholders' perceptions on informal public transport : an exploration of impacts of urban growth on quality of service in Ibadan, Nigeria." Thesis, University of Dundee, 2018. https://discovery.dundee.ac.uk/en/studentTheses/edff0cd9-eea6-48f9-b173-2680082b6d34.
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Informal public transport (IPT) has emerged as an adaptive alternative to formal public transport in developing countries. The informal public transport service has both positive and negative impacts on the wellbeing of urban dwellers. As such, there are varying discourses on whether IPT should be considered an urban resource or a problem. The impact of urban growth in terms of population increase and urban spatial sprawl creates public transport challenges in developing countries. It is against this backdrop that this study explored the perceptions of informal public transport stakeholders on the quality of service (QoS) experienced in the City of Ibadan, Nigeria. A pragmatist philosophical approach is adopted in this study in order to explore the stakeholders' perceptions of the QoS of IPT in Ibadan. A convergent mixed methods research design was employed to explore the set objectives seeking to understand how the impact of urban growth in Ibadan has developed a demand for public transport, more so against the backdrop of the diminished public investment in transport services and infrastructure. The study seeks to identify and explore stakeholders' perceptions on the established IPT in Ibadan. The study developed a multi-criteria evaluation model to explore and analyse such perceptions on QoS on identified three Local Government Authorities (LGAs) in Ibadan. The identified issues are discussed using culture sensitisation of governance in the context of Ibadan and reflecting such perceptions against the ideals for individuals and public. Findings from the study reveal mixed stakeholders' perceptions. The descriptive analysis and narratives of the stakeholders reveal that some of the criteria are positively perceived. The application of the Kruskal Wallis Analysis for variability across the three studied local authorities reveal that there is insignificant influence of the socioeconomic characteristics of the users on perceptions of IPT. However, an analysis of individual criteria established in the multi-criteria evaluation model reveals a low users' perceptions of the QoS provided by IPT users. The study concludes that the positive perceptions attributed by users of the IPT, despite its otherwise poor QoS, is explained by the fact that the use of IPT in Ibadan is not out of public choice but a necessity given that there is no other alternative mode of public transport. Consequently, the study concludes that perceptions of informal public transport relate to the impact on individuals and public wellbeing. This is alternative thought from discourses that perceive urban growth in terms of population growth and physical spatial sprawl to the shift towards explaining the impact of urban growth and need for transport in terms of public wellbeing. Following on to this, the study draws a recommendation for a transport policy and practice developed from the nexus of the regulatory state, the informal transport sector and the users of informal transport driven by the view that informal transport is a key contributor to public wellbeing in cities of the developing world. Thus, the IPT should be sensitised as a permanent and 'formal' element for the City of Ibadan and not perceived as illegal and targeted for withdrawal from the urban.
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Rodrigues, Maurício Olbrick. "Avaliação da qualidade do transporte coletivo da cidade de São Carlos." Universidade de São Paulo, 2006. http://www.teses.usp.br/teses/disponiveis/18/18137/tde-26072006-211449/.
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Neste trabalho são apresentados os resultados de avaliação do transporte público urbano por ônibus na cidade de São Carlos, sob a ótica da qualidade dos serviços. O primeiro método de avaliação consistiu na aplicação de pesquisa aos usuários do sistema, onde foram avaliados o desempenho e a importância dos principais fatores de qualidade. A segunda forma de avaliação considerou a metodologia utilizada pela Prefeitura Municipal de São Carlos no acompanhamento do serviço prestado pela empresa operadora do transporte. No terceiro método foram entrevistados três especialistas que procederam a avaliação dos fatores considerando os padrões estabelecidos por Ferraz e Torres. Com base nessas avaliações, sobretudo nos resultados da pesquisa de opinião com os usuários, foram identificados os principais aspectos positivos e negativos do transporte coletivo. À luz desses fatos, é apresentado um conjunto de ações para melhoria do sistema. Essas ações, basicamente, se resumem no seguinte: regularizar o pavimento das vias por onde circulam os coletivos, melhorar a sinalização vertical e horizontal, instalar mais abrigos com bancos, disponibilizar informações das linhas e horários nos pontos de embarque, colocar maior quantidade de ônibus no horário de pico e fazer um reestudo no traçado das linhas atuais diminuindo o intervalo entre atendimento em alguns locais específicosThe results of a three-step level of service evaluation of the public transportation service by bus in the city of São Carlos are presented in this work. The first evaluation was carried out directly with the system users through a field survey, in which the performance and the weights of the main level of service indicators were quantitatively measured. A second evaluation strategy made use of a methodology applied by the municipality of São Carlos to assess the quality of the service provided by the private bus operator. The third and final evaluation was based on quality standards specifically defined by Ferraz and Torres to assess the bus service in medium-sized cities. In that case, interviews with three experts were conducted. The analysis of the three evaluation methods provided elements to identify the main positive and negative aspects of the transit service in São Carlos and also suggestions for the system improvement. Those suggestions can be summarized as follows: improvement of street signs (vertical and horizontal), installation of more bus shelters with seats, up-to-date posting of transit routes and schedules at bus stops, more buses operating in peak periods, and redesign of the current routes for reducing the bus headways in specific areas of the city
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Spinelli, Lisle Borges. "Padrões de qualidade para o transporte público por ônibus em cidades de porte médio." Universidade de São Paulo, 1999. http://www.teses.usp.br/teses/disponiveis/18/18137/tde-02022018-155432/.
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Neste trabalho são apresentados resultados de pesquisa sobre a opinião dos usuários com relação à qualidade do transporte público urbano por ônibus em cidades de porte médio. O estudo foi realizado com o objetivo de obter um quadro de referência para a avaliação da qualidade e também para o planejamento de sistemas de transporte público por ônibus nessas cidades. Para se obter a opinião dos usuários sobre quais os fatores que afetam a qualidade do serviço e os padrões de qualidade associados a cada um desses fatores, foram realizadas três pesquisas. As pesquisas foram realizadas em cinco cidades diferentes, objetivando obter uma amostra, a mais representativa possível, dentro da limitação de recursos existentes. A primeira pesquisa objetivou conhecer a resposta espontânea dos usuários sobre os fatores que afetam a qualidade do transporte público por ônibus. Com base nas respostas obtidas na primeira pesquisa, bem como em resultados de estudos anteriores de outros autores, foi elaborado um questionário para respostas \"SIM ou NÃO\" do que se supõe ser os principais fatores que caracterizam a qualidade do transporte coletivo por ônibus, com o objetivo de confirmar a importância destes fatores. Para aferir os padrões de variação dos fatores mensuráveis associados às classificações bom, regular e ruim, de cada um dos fatores mensuráveis, bem como o grau de importância relativa dos parâmetros não mensuráveis, foi aplicado um questionário contendo perguntas de caráter quantitativo e qualitativo.This work presents results of the research about user\'s opinion about the quality of urban public transportation by bus of medium sized cities. The aim of this study is to obtain reference parameters to evaluate the quality and planning of public transportation systems by bus in these cities. Three researches were done in five cities with the objective to obtain the best representative sample, within an existing restricted budget. The goal of the first research was to know the free answer of the users about the factors that influence the quality o f the urban public transportation by bus. Based on the answers obtained in the first research and in the background studies results developed by others authors, a questionnaire was prepared with \"YES or NO\" options about what were supposed to be the main factors that characterize the quality of public transportation by bus, with the objective to confirm the importance of these factors. In order to verify the patterns of variation of the measurable factors associated to the good, regular and bad classification of each measurable factor, as well as the degree of relative importance of the non measurable parameters, a questionnaire was applied with questions of quantitative and qualitative sense.
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Loriquet, Valentin. "Apport d'une réflexion anthropocentrée pour la conception d'appuis dans les transports publics urbains : vers une nouvelle représentation du confort pour le passager." Thesis, Tours, 2017. http://www.theses.fr/2017TOUR4041/document.
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Cette thèse porte sur la question de la perception des systèmes d’appuis situés à l’intérieur des transports publics urbains, premières interfaces entre l’usager et le matériel roulant, en vue d’améliorer leur confort. Une exploration a été effectuée afin d’objectiver le toucher des surfaces et tenter de caractériser instrumentalement l’interaction entre le voyageur et la surface d’appui, réduit à un toucher tangentiel et à un contact plan/plan. L’étude, liant tribologie et évaluation sensorielle, montre la difficulté inhérente à la mesure des sensations. Des tendances ont été observées entre les données tribologiques et sensorielles et encouragent à poursuivre dans cette voie. En outre, la question du confort est abordée de manière globale et un nouveau cadre d’étude est proposé. Les réflexions initiées ici souhaitent ouvrir la voie vers une nouvelle approche de la conception, l’approche anthropocentrée, venant compléter la vision actuelle très technocentrée du milieu ferroviaireThis thesis aims to improve passenger comfort in urban public transports by focusing on the perception of supports in the passenger compartment, which are the primary interfaces between the traveler and the rolling stock. An exploration was carried out in order to objectify the touch of surfaces and try to characterize instrumentally the interaction between the passenger and the support, reduced to a tangential touch and a planar contact surface. The study, linking tribology and sensory evaluation, shows the inherent difficulty of the measure of sensations. Tendencies have been observed between tribological and sensory data and encourage to continue on this path. In addition, the notion of comfort is addressed in a comprehensive manner and a new framework is proposed. The reflections initiated in this research wish to pave the way for a human-centered approach for conception, completing the current vision that is very technocentric in the rail environment
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Varandas, Marcus Vinicius Delgado. "Avaliação do uso e eficácia da Tecnologia da Informação no Sistema de Transporte Público." Universidade Federal da Paraíba, 2012. http://tede.biblioteca.ufpb.br:8080/handle/tede/5512.
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The Public Transportation Systems provides modern technology able to improve operation performance , comfort and safety for the costumers. This work intends to study the uses of Information Technology, its application and results as subsidy for planning and management of public transportation of passangers, predominantly fulfilled by bus. The basic hypothesis of this work is that the technological resources available are not used or are used inadequately by the managers and operators of the public transportation. The work invastigates what is known by quality on public transportation in literature and how it is conceived by the agents envolved: costumers, operators, managers and the community in general. This works shows, still, the basic concepts of Intelligent Transportation Systems, and the details and analysis of applications on public transportation, in special those regarding resources in Information Technology. The details of a survey that aimed to identify which technological resources are used by the organ managers of public transportation, in many city in Brazil, and that should be able to turn in improvements of quality of the system, completed the work. The result of this survey indicated that, even though there is a range of technologies available, the use of this potential is very small, and contributes little for the improvements of quality of the public transportation.
Os sistemas de transportes públicos dispõem de modernas tecnologias capazes de melhorar o desempenho da operação, o conforto e a segurança dos usuários. Este trabalho pretende estudar o problema do uso da Tecnologia da Informação, sua aplicação, e seus resultados como subsídio para o gerenciamento e planejamento do transporte público de passageiros, predominantemente realizado por ônibus. A hipótese básica do presente trabalho é de que os recursos tecnológicos disponíveis não são utilizados, ou são utilizados inadequadamente, pelos gestores e operadores do transporte público. O trabalho investiga o que se entende por qualidade no transporte público na literatura, e como é percebida pelos agentes envolvidos: usuários, operadores, gestores e a comunidade em geral. O trabalho apresenta, ainda, os conceitos básicos dos Sistemas Inteligentes de Transportes, e os detalhamentos e análises das aplicações no transporte público, em especial os referentes aos recursos da Tecnologia da Informação. O detalhamento de uma pesquisa que visou identificar quais os recursos tecnológicos são utilizados pelos órgãos gestores do transporte público, em diversas cidades do Brasil, e que pudessem se traduzir em melhorias da qualidade do sistema, completaram o trabalho. O resultado da pesquisa indicou que, embora exista uma gama de tecnologias disponíveis, a utilização desse potencial é muito pequeno, e pouco contribuem para a melhoria da qualidade do transporte público.
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Moraes, Cida Cristina de Sousa. "Sobre o transporte público em Natal e região metropolitana." Universidade de São Paulo, 2002. http://www.teses.usp.br/teses/disponiveis/18/18137/tde-13042016-143417/.
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O sistema de transporte urbano é um setor essencial nas cidades. A queda da qualidade do transporte público urbano, do qual depende grande parte da população, implica diariamente na degradação da qualidade de vida nas cidades. Muitas cidades brasileiras enfrentam sérios problemas com o transporte urbano de passageiros, sobretudo nas áreas metropolitanas. Destacam-se como principais elementos dessa problemática: o uso massivo do carro, que provoca congestionamentos, poluição atmosférica e elevado número de acidentes; o transporte clandestino e a proliferação das lotações (vans e peruas), que desorganizam o transporte público por ônibus; e a má qualidade do transporte público de massa por falta de investimentos em infra-estrutura e tecnologias mais adequadas. Nesse contexto se insere o presente estudo do sistema de transporte de Natal e Região Metropolitana, que apresenta uma caracterização da situação existente, reflexões sobre o problema e proposições para a melhoria da eficiência e qualidade do transporte público no aglomerado, num enfoque em nível estratégico. O trabalho é fundamentado em estudos anteriormente desenvolvidos; opiniões de técnicos locais em transporte e urbanismo, obtidas em entrevistas pessoais; e conhecimento da autora acerca da situação, obtido no tempo em que atuou como profissional de transporte na cidade. O sistema de transporte público na cidade de Natal tem de ser visto como parta de uma concepção integrada de desenvolvimento urbano no âmbito metropolitano, com integração dos diversos modos públicos com o modo privado.The system of transportation urban is an essential sector in the cities. The fall of the quality of the urban public transportation, on which depends great part on the population, implies directly in the degradation of the life quality in the cities. Many Brazilian cities face serious problems with the passengers\' urban transportation, over all in the metropolitan areas. They are distinguished as main elements of the following problematic: the huge use of the car, that provokes congestions, atmospheric pollution and a higher number of accidents; the clandestine transportation and the proliferation of the vans (vans), which disorganizes the public transportation by bus; and the bad quality of the mass public transportation due to poor investments in infrastructure and appropriated technology. It is showed in this context the present study of transportation system in Natal and in its Metropolitan Region, which presents a characterization of the existing situation, reflections about the problem and proposals for the improvement of the efficiency and quality of the public transportation carrier in the metropolitan area, with an approach in strategic level. The work is based on studies previously developed; local technicians opinions in public transportation and urbanism, gotten in personal interviews; and author knowledge concerning the situation, gotten in the time which she worked as a transport professional in the city. The system of Natal public transportation has to be seen as part of an integrated conception of urban development in the metropolitan scope, with integration in the several public modes with the private mode.
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Barcelos, Mariana Müller. "Análise de benchmarking com foco na satisfação dos usuários de transporte coletivo : normalização, análise envoltória de dados e clusterização." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2016. http://hdl.handle.net/10183/156823.
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Atrair usuários para o transporte coletivo e manter os que já utilizam é essencial para fomentar cidades mais sustentáveis. Melhorar a qualidade do transporte urbano por ônibus e considerar a visão do usuário, portanto, torna-se relevante. O benchmarking é uma ferramenta reconhecida de gestão da qualidade que permite comparar sistemas, identificar referências de boas práticas e promover trocas de experiência. Neste contexto, aliar o processo de benchmarking com avaliações de satisfação dos usuários do transporte coletivo tem um grande potencial para promover uma gestão mais efetiva e focada nas necessidades e desejos dos usuários do transporte. A comparação da percepção dos usuários de diferentes sistemas, entretanto, possui diversos desafios devido à falta de padronização na coleta de dados, subjetividade e vieses socioculturais dos respondentes. Este trabalho apresenta três métodos que buscam superar estes desafios e permitir a realização de análises de benchmarking com dados de satisfação dos usuários de diferentes cidades A primeira análise consiste na normalização das notas de satisfação para reduzir vieses sociais e culturais. A segunda aplica a análise envoltória de dados para identificar sistemas de transporte eficientes na visão dos seus usuários. Por fim, a terceira análise consiste na aplicação de análise de clusters para identificar relações entre perfis de usuários e as respectivas avaliações de satisfação em diferentes cidades. Os métodos mostram-se adequados para comparação de sistemas, permitindo identificação de metas, prioridades, benchmarks e entendimento de particularidades dos diferentes públicos. As análises apresentam distintos graus de complexidade de aplicação e de obtenção dos dados. Cada um dos métodos proporciona uma visão distinta a partir dos dados disponíveis, que permite que se definam benchmarks e auxilie na definição de diretrizes de melhorias.Attracting users to public transport and maintaining the ones that already use it is essential to fostering more sustainable cities. Therefore, improving the quality of bus transit systems and considering the users’ vision becomes relevant. Benchmarking is a recognized quality management tool that allows comparing systems, identifying references to good practices and promoting exchanges of experience. Aligning benchmarking process and users’ satisfaction of public transport have great potential to become the management more focused and effective to the needs and desires of the users. However, comparing the perception of users of different systems results in several challenges due the lack of standardization of data collection, subjectivity and socio cultural biases. This study proposes the application of three methods aiming to overcome these challenges and to allow benchmarking analysis with users’ satisfaction data of different cities. The first analysis consists in normalizing satisfaction scores to reduce social and cultural biases. The second one applies Data Envelopment Analysis (DEA) to identify efficient transport systems in users’ view. The third one consists in using clusters analysis to identify relations between users’ profiles and their respective satisfaction in different cities. The methods are adequate for comparing systems, allowing goals identification, priorities, benchmarks and understanding of different audiences’ particularities. The analyses present different degrees of application complexity and data collection. Each method provides a distinct view from available data, which allows defining benchmarks and assist in improvements guidelines.
Books on the topic "Urban public transport - Quality"
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European Conference of Ministers of Transport. Economic Research Centre., ed. Report of the Ninety-Second Round Table on Transport Economics, held in Paris on 5th-6th December 1991 on the following topic: Marketing and service quality in public transport. Paris: European Conference of Ministers of Transport, 1993.
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Simpson, Barry J. Urban Public Transport Today. London: Taylor & Francis Group Plc, 2004.
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Mira-Bonnardel, Sylvie, Fabio Antonialli, and Danielle Attias, eds. The Robomobility Revolution of Urban Public Transport. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-72976-9.
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Taubman Center for State and Local Government., ed. The private provision of public transport. Cambridge, MA: Taubman Center for State and Local Government, John F. Kennedy School of Government, Harvard University, 2001.
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Glaser, Konstanze. Healthy transport: How transport can contribute to Scottish public health policy. Edinburgh: Transform Scotland, 2004.
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Amsler, Yves. Urban public transport in France: The institutional organisation. Paris: Ministère de l'équipement, des transports et du logement, Direction des transports terrestres, 1997.
Find full textBook chapters on the topic "Urban public transport - Quality"
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Karoń, Grzegorz, and Renata Żochowska. "Problems of Quality of Public Transportation Systems in Smart Cities—Smoothness and Disruptions in Urban Traffic." In Modelling of the Interaction of the Different Vehicles and Various Transport Modes, 383–414. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-11512-8_9.
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White, Peter. "Service quality and marketing." In Public Transport, 71–87. Edition 6. | New York : Routledge, 2016. | Series: The natural and built environment series | Revised edition of the author’s Public transport, 2009.: Routledge, 2016. http://dx.doi.org/10.4324/9781315675770-4.
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Farrell, Sheila. "Urban public transport." In Financing European Transport Infrastructure, 125–54. London: Palgrave Macmillan UK, 1999. http://dx.doi.org/10.1057/9780230502291_5.
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White, Peter. "Urban railways and rapid transit systems." In Public Transport, 110–30. Edition 6. | New York : Routledge, 2016. | Series: The natural and built environment series | Revised edition of the author’s Public transport, 2009.: Routledge, 2016. http://dx.doi.org/10.4324/9781315675770-6.
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Yang, Liu, Koen H. van Dam, Bani Anvari, and Audrey de Nazelle. "Evaluating the Impact of an Integrated Urban Design of Transport Infrastructure and Public Space on Human Behavior and Environmental Quality: A Case Study in Beijing." In Social Simulation for a Digital Society, 121–33. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-30298-6_10.
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Mulíček, Ondřej, and Daniel Seidenglanz. "Public transport in Brno." In Post-Socialist Urban Infrastructures, 158–77. Abingdon, Oxon ; New York, NY : Routledge, 2019. |: Routledge, 2019. http://dx.doi.org/10.4324/9781351190350-10.
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Filcek, Magdalena, Jerzy Zwoździak, and Szymon Fierek. "The Impact of Novel, Innovative Architectural Information Systems Using Balloon Technology on Public Understanding of Air Quality in Urban Areas, with Specific Regard to Transport-Related Decisions." In Happy City - How to Plan and Create the Best Livable Area for the People, 49–68. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-49899-7_4.
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Chapleau, Robert. "Determining Urban Public Transport Supply." In Geographical Information and Urban Transport Systems, 31–52. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2013. http://dx.doi.org/10.1002/9781118601020.ch2.
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Banerjee-Guha, Swapna. "Developing Public Transport in Indian Cities: Towards a Sustainable Future." In Making Urban Transport Sustainable, 165–83. London: Palgrave Macmillan UK, 2003. http://dx.doi.org/10.1057/9780230523838_10.
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Blainey, Simon, and John Preston. "Rail – urban, suburban and regional." In The Routledge Handbook of Public Transport, 186–98. New York: Routledge, 2021.: Routledge, 2021. http://dx.doi.org/10.4324/9780367816698-16.
Full textConference papers on the topic "Urban public transport - Quality"
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Beirão, G., and J. Sarsfield Cabral. "Enhancing service quality in public transport systems." In URBAN TRANSPORT 2006. Southampton, UK: WIT Press, 2006. http://dx.doi.org/10.2495/ut060811.
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BARABINO, BENEDETTO, CLAUDIO CONVERSANO, NICOLA ALDO CABRAS, and MASSIMO FANTOLA. "SELECTING KEY QUALITY INDICATORS IN PUBLIC TRANSPORT SYSTEMS USING A ROBUST METHOD." In URBAN TRANSPORT 2018. Southampton UK: WIT Press, 2018. http://dx.doi.org/10.2495/ut180071.
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GRINDLAY, ALEJANDRO L., GABRIELA OCHOA-COVARRUBIAS, and CARMEN LIZÁRRAGA. "URBAN MOBILITY AND QUALITY OF PUBLIC SPACES: THE CASE OF GRANADA, SPAIN." In URBAN TRANSPORT 2020. Southampton UK: WIT Press, 2020. http://dx.doi.org/10.2495/ut200041.
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De Souza, D. I., D. Kipper, and P. Duarte. "Suggestions toward quality improvement in public transportation service in Rio Branco, Acre, Brazil." In URBAN TRANSPORT 2010. Southampton, UK: WIT Press, 2010. http://dx.doi.org/10.2495/ut100111.
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Karu, K., T. Rõivas, D. Antov, T. Oja, and Ü. Mander. "The quality of public transport as a determinant of the number of car commuters." In URBAN TRANSPORT 2007. Southampton, UK: WIT Press, 2007. http://dx.doi.org/10.2495/ut070021.
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Seco, A. J. M., and J. H. G. Gonçalves. "The quality of public transport: relative importance of different performance indicators and their potential to explain modal choice." In URBAN TRANSPORT 2007. Southampton, UK: WIT Press, 2007. http://dx.doi.org/10.2495/ut070301.
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Toš, Iva. "Use of technology in improving urban transport." In Public Transport & Smart Mobility. Faculty of Transport and Traffic Sciences, University of Zagreb, 2021. http://dx.doi.org/10.7307/ptsm.2020.9.
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People must be able to move around to meet their basic needs, but also additional needs that include rest and recreation. The growing trend of urbanization leads to population growth in cities, and thus to an increase in demands on the transport system in cities, with the achievement of sustainable urban mobility as one of the key challenges. Cities worldwide have started to look for solutions which enable transportation linkages, mixed land uses and high-quality services with long – term positive effect on the economy. Today cities are flooded with a range of data, both useful and useless. In that large database, city administration should recognize the importance of processing, analyzing and mathematical-statistical processing. Each city should determine its vision, goals and strategies of transforming itself and developing smart services at basis of collected data and their processing. Future initiatives of a smart city and smart transportation should be focused on creating efficient, environmentally friendly transport, based on interactive solutions for smartphones. There are a lot of applications and technologies that contribute to smart cities. Although technology is evolving every day, there is always room for improvement by using available data, smart management and individual approach to each city, it is possible to achieve an improvement in public transport services, which would also improve the quality of life in urban areas.
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Šoštarić, Marko, Marijan Jakovljević, Orsat Lale, Krešimir Vidović, and Saša Vojvodić. "Sustainable Urban Mobility Boost Smart Toolbox." In Public Transport & Smart Mobility. Faculty of Transport and Traffic Sciences, University of Zagreb, 2021. http://dx.doi.org/10.7307/ptsm.2020.6.
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Traffic system analysis and planning is a very complex process that requires quality input data collected on a relevant sample and over a relevant time period. The project Sustainable Urban Mobility Boost Smart Toolbox aims at development of the methodology (toolbox) in data rich reality, which is combining traditional and novel data science approach for transport system analysis and planning. It enables digital transformation of existing (traditional, ingrained) analytic methodologies by novel utilization of mobile network infrastructure as urban mobility data sources (spatio-temporal data on population migrations gathered from anonymized mobile network logs) and data science capabilities. The project is funded by the EIT Urban Mobility Regional Innovation Scheme RIS 2020. The end product will provide transport planners with insight in spatial distribution of commuters and their transport means. Also, it will propose methodology for the identification and implementation of the measures for improvement of the transport system based on input data. Primary goal of the Project is to provide universal methodology suitable for any city to create sustainable transport system.
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Ismail, N., I. B. Ariffin, S. L. Aqeel, and Y. M. Yusoff. "F.L.O.S matrics for urban public transport quality services." In GREEN DESIGN AND MANUFACTURE: ADVANCED AND EMERGING APPLICATIONS: Proceedings of the 4th International Conference on Green Design and Manufacture 2018. Author(s), 2018. http://dx.doi.org/10.1063/1.5066910.
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Wang Zeyuan, Yang Jun, and Wang Fei. "Service Quality Assessment of Urban Public Transport via Grey System Theory." In 2010 3rd International Conference on Knowledge Discovery and Data Mining (WKDD 2010). IEEE, 2010. http://dx.doi.org/10.1109/wkdd.2010.152.
Full textReports on the topic "Urban public transport - Quality"
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RAKHMATULLINA, ALBINA, and ELENA KOROBEYNIKOVA. TRENDS IN URBAN PUBLIC TRANSPORT. Science and Innovation Center Publishing House, 2020. http://dx.doi.org/10.12731/2070-7568-2020-1-3-7-14.
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Muhoza, Cassilde, Wikman Anna, and Rocio Diaz-Chavez. Mainstreaming gender in urban public transport: lessons from Nairobi, Kampala and Dar es Salaam. Stockholm Environment Institute, May 2021. http://dx.doi.org/10.51414/sei2021.006.
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The urban population of Africa, the fastest urbanizing continent, has increased from 19% to 39% in the past 50 years, and the number of urban dwellers is projected to reach 770 million by 2030. However, while rapid urbanization has increased mobility and created a subsequent growth in demand for public transport in cities, this has not been met by the provision of adequate and sustainable infrastructure and services. The majority of low-income residents and the urban poor still lack access to adequate transport services and rely on non-motorized and public transport, which is often informal and characterized by poor service delivery. Lack of access to transport services limits access to opportunities that aren’t in the proximity of residential areas, such as education, healthcare, and employment. The urban public transport sector not only faces the challenge of poor service provision, but also of gender inequality. Research shows that, in the existing urban transport systems, there are significant differences in the travel patterns of and modes of transport used by women and men, and that these differences are associated with their roles and responsibilities in society. Moreover, the differences in travel patterns are characterized by unequal access to transport facilities and services. Women are generally underrepresented in the sector, in both its operation and decision-making. Women’s mobility needs and patterns are rarely integrated into transport infrastructure design and services and female users are often victims of harassment and assault. As cities rapidly expand, meeting the transport needs of their growing populations while paying attention to gender-differentiated mobility patterns is a prerequisite to achieving sustainability, livability and inclusivity. Gender mainstreaming in urban public transport is therefore a critical issue, but one which is under-researched in East Africa. This research explores gender issues in public transport in East Africa, focusing in particular on women’s inclusion in both public transport systems and transport policy decision-making processes and using case studies from three cities: Nairobi, Kampala and Dar es Salaam.
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Brand, Peter, and Julio Davila. Aerial cable-car systems for public transport in low-income urban areas: lessons from Medellin, Colombia. Unknown, 2011. http://dx.doi.org/10.35648/20.500.12413/11781/ii006.
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Al Hosain, Nourah, and Alma Alhussaini. Evaluating Access to Riyadh’s Planned Public Transport System Using Geospatial Analysis. King Abdullah Petroleum Studies and Research Center, June 2021. http://dx.doi.org/10.30573/ks--2021-dp10.
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The King Abdulaziz Project for Public Transport in Riyadh city is one of the world’s largest urban transit systems being developed. The project aims to meet the demands of the city’s growing urban population while reducing traffic congestion, heavy private car dependence and air pollution. The performance of any public transport system largely depends on its accessibility. Therefore, this study evaluates the populations’ access to Riyadh’s public transport stations using network analysis tools based on geographic information systems.
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Bedoya-Maya, Felipe, Lynn Scholl, Orlando Sabogal-Cardona, and Daniel Oviedo. Who uses Transport Network Companies?: Characterization of Demand and its Relationship with Public Transit in Medellín. Inter-American Development Bank, September 2021. http://dx.doi.org/10.18235/0003621.
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Transport Network Companies (TNCs) have become a popular alternative for mobility due to their ability to provide on-demand flexible mobility services. By offering smartphone-based, ride-hailing services capable of satisfying specific travel needs, these modes have transformed urban mobility worldwide. However, to-date, few studies have examined the impacts in the Latin American context. This analysis is a critical first step in developing policies to promote efficient and sustainable transport systems in the Latin-American region. This research examines the factors affecting the adoption of on-demand ride services in Medellín, Colombia. It also explores whether these are substituting or competing with public transit. First, it provides a descriptive analysis in which we relate the usage of platform-based services with neighborhood characteristics, socioeconomic information of individuals and families, and trip-level details. Next, factors contributing to the election of platform-based services modeled using discrete choice models. The results show that wealthy and highly educated families with low vehicle availability are more likely to use TNCs compared to other groups in Medellín. Evidence also points at gender effects, with being female significantly increasing the probability of using a TNC service. Finally, we observe both transit complementary and substitution patterns of use, depending on the context and by whom the service is requested.
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Lucas, Brian. Urban Flood Risks, Impacts, and Management in Nigeria. Institute of Development Studies (IDS), January 2021. http://dx.doi.org/10.19088/k4d.2021.018.
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This summary reviews evidence on the urban flooding impact, risk factors, and management and mitigation measures in Lagos and other cities in Nigeria. Flooding is a common problem every year in many cities across Nigeria, but the impacts of flooding are poorly documented. There is no consistent set of statistics at a national or sub-national level that can be used to compare the impacts of flooding across cities, and reports that focus on particular flood events are often incomplete. The literature notes the principal factors contributing to flood risk including uncontrolled urban growth, inadequate and poorly-maintained drainage systems, solid waste management practices, weakness in institutional capacity and coordination, and warning systems and public awareness. The evidence base for flood impacts, risks, and mitigation efforts at the city level in Nigeria is limited, and much of the information available is low quality, inconsistent, or outdated. Many rely on surveys of city residents rather than objective empirical data, and some of these surveys appear to be poorly designed. A significant number of the academic publications available have been published in non-mainstream journals without the usual level of academic peer review. Recent information is scarce, and a significant amount of the available evidence dates from 2011 and 2012, which coincides with an episode of nationwide flooding that was among the worst in Nigeria’s history.
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Kodupuganti, Swapneel R., Sonu Mathew, and Srinivas S. Pulugurtha. Modeling Operational Performance of Urban Roads with Heterogeneous Traffic Conditions. Mineta Transportation Institute, January 2021. http://dx.doi.org/10.31979/mti.2021.1802.
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The rapid growth in population and related demand for travel during the past few decades has had a catalytic effect on traffic congestion, air quality, and safety in many urban areas. Transportation managers and planners have planned for new facilities to cater to the needs of users of alternative modes of transportation (e.g., public transportation, walking, and bicycling) over the next decade. However, there are no widely accepted methods, nor there is enough evidence to justify whether such plans are instrumental in improving mobility of the transportation system. Therefore, this project researches the operational performance of urban roads with heterogeneous traffic conditions to improve the mobility and reliability of people and goods. A 4-mile stretch of the Blue Line light rail transit (LRT) extension, which connects Old Concord Rd and the University of North Carolina at Charlotte’s main campus on N Tryon St in Charlotte, North Carolina, was considered for travel time reliability analysis. The influence of crosswalks, sidewalks, trails, greenways, on-street bicycle lanes, bus/LRT routes and stops/stations, and street network characteristics on travel time reliability were comprehensively considered from a multimodal perspective. Likewise, a 2.5-mile-long section of the Blue Line LRT extension, which connects University City Blvd and Mallard Creek Church Rd on N Tryon St in Charlotte, North Carolina, was considered for simulation-based operational analysis. Vissim traffic simulation software was used to compute and compare delay, queue length, and maximum queue length at nine intersections to evaluate the influence of vehicles, LRT, pedestrians, and bicyclists, individually and/or combined. The statistical significance of variations in travel time reliability were particularly less in the case of links on N Tryon St with the Blue Line LRT extension. However, a decrease in travel time reliability on some links was observed on the parallel route (I-85) and cross-streets. While a decrease in vehicle delay on northbound and southbound approaches of N Tryon St was observed in most cases after the LRT is in operation, the cross-streets of N Tryon St incurred a relatively higher increase in delay after the LRT is in operation. The current pedestrian and bicycling activity levels seemed insignificant to have an influence on vehicle delay at intersections. The methodological approaches from this research can be used to assess the performance of a transportation facility and identify remedial solutions from a multimodal perspective.
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Kwon, Jaymin, Yushin Ahn, and Steve Chung. Spatio-Temporal Analysis of the Roadside Transportation Related Air Quality (STARTRAQ) and Neighborhood Characterization. Mineta Transportation Institute, August 2021. http://dx.doi.org/10.31979/mti.2021.2010.
Full textAbstract:
To promote active transportation modes (such as bike ride and walking), and to create safer communities for easier access to transit, it is essential to provide consolidated data-driven transportation information to the public. The relevant and timely information from data facilitates the improvement of decision-making processes for the establishment of public policy and urban planning for sustainable growth, and for promoting public health in the region. For the characterization of the spatial variation of transportation-emitted air pollution in the Fresno/Clovis neighborhood in California, various species of particulate matters emitted from traffic sources were measured using real-time monitors and GPS loggers at over 100 neighborhood walking routes within 58 census tracts from the previous research, Children’s Health to Air Pollution Study - San Joaquin Valley (CHAPS-SJV). Roadside air pollution data show that PM2.5, black carbon, and PAHs were significantly elevated in the neighborhood walking air samples compared to indoor air or the ambient monitoring station in the Central Fresno area due to the immediate source proximity. The simultaneous parallel measurements in two neighborhoods which are distinctively different areas (High diesel High poverty vs. Low diesel Low poverty) showed that the higher pollution levels were observed when more frequent vehicular activities were occurring around the neighborhoods. Elevated PM2.5 concentrations near the roadways were evident with a high volume of traffic and in regions with more unpaved areas. Neighborhood walking air samples were influenced by immediate roadway traffic conditions, such as encounters with diesel trucks, approaching in close proximity to freeways and/or busy roadways, passing cigarette smokers, and gardening activity. The elevated black carbon concentrations occur near the highway corridors and regions with high diesel traffic and high industry. This project provides consolidated data-driven transportation information to the public including: 1. Transportation-related particle pollution data 2. Spatial analyses of geocoded vehicle emissions 3. Neighborhood characterization for the built environment such as cities, buildings, roads, parks, walkways, etc.
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Niles, John S., and J. M. Pogodzinski. Steps to Supplement Park-and-Ride Public Transit Access with Ride-and-Ride Shuttles. Mineta Transportation Institute, July 2021. http://dx.doi.org/10.31979/mti.2021.1950.
Full textAbstract:
Public transit ridership in California declined in the five years before the pandemic of 2020–21 and dropped significantly further after the pandemic began. A sharp downward step in the level of transit boarding occurred after February 2020, and continues to the date of this report as a result of the public-health guidance on social distancing, expanded work-at-home, and a travel mode shift from public transit to private cars. A critical issue has come to the foreground of public transportation policy, namely, how to increase the quality and geographic reach of transit service to better serve the essential trips of mobility disadvantaged citizens who do not have access to private vehicle travel. The research focus of this report is an examination of the circumstances where fixed route bus route service could cost-effectively be replaced by on-demand microtransit, with equivalent overall zone-level efficiency and a higher quality of complete trip service. Research methods were reviews of documented agency experience, execution of simple simulations, and sketch-level analysis of 2019 performance reported in the National Transit Database. Available evidence is encouraging and suggestive, but not conclusive. The research found that substitutions of flexible microtransit for fixed route buses are already being piloted across the U.S., with promising performance results. The findings imply that action steps could be taken in California to expand and refine an emphasis on general purpose microtransit in corridors and zones with a relatively high fraction of potential travelers who are mobility disadvantaged, and where traditional bus routes are capturing fewer than 15 boardings per vehicle hour. To be sufficiently productive as fixed route replacements, microtransit service technologies in the same or larger zones need to be capable of achieving vehicle boardings of five per hour, a challenge worth addressing with technology applications. Delivery of microtransit service can be undertaken through contracts with a growing set of private sector firms, which are developing processes to merge general purpose customers with those now assigned to ADA-required paratransit and Medi-Cal-supported non-emergency medical transport.
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Susantono, Bambang, and Robert Guild, eds. Creating Livable Asian Cities. Asian Development Bank, April 2021. http://dx.doi.org/10.22617/sgp210110.
Full textAbstract:
This book explores how Asia’s fast-growing cities can fulfil their potential as engines of economic prosperity and provide a livable environment for all citizens. But for this to happen, major challenges that reduce urban communities’ quality of life and economic opportunities must be addressed. These include poor planning, a lack of affordable housing, inequalities, pollution, climate vulnerabilities, and urban infrastructure deficits. The book’s 19 articles unwrap these challenges and present solutions focused on smart and inclusive planning, sustainable transport and energy, innovative financing, and resilience and rejuvenation.