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Journal articles on the topic 'Usability'

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1

Jumaryadi, Yuwan, Misbahul Fajri, and Bagus Priambodo. "Evaluasi Kualitas Sistem Informasi Akademik Dengan Webqual dan IPA." JOINS (Journal of Information System) 7, no. 2 (2022): 99–106. http://dx.doi.org/10.33633/joins.v7i2.6187.

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Peran dari teknologi informasi di suatu institusi sangat dibutuhkan untuk menunjang kinerja karyawan di institusi tersebut. Penggunaan teknologi informasi akan meningkatkan tingkat efisiensi dan eketivitas dari suatu proses. Evaluasi terhadap usabilitas merupakan hal yang penting dalam memberikan rekomendasi terhadap sistem informasi untuk meningkatkan kepuasan pengguna. Penelitian ini melakukan evaluasi terhadap kualitas sistem informasi akademik di salah satu perguruan tinggi di Jakarta menggunakan menggunakan metode Website Quality (WebQual) dan Importance Performance Analysis (IPA). Kuadra
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Prayoga, Syahrul Aji, Rahmat Deddy Rianto Dako, and Wrastawa Ridwan. "Redesign Website Sistem Informasi Teknik Elektro UNG Melalui Pendekatan Human Centered Design." Jambura Journal of Electrical and Electronics Engineering 5, no. 2 (2023): 242–48. http://dx.doi.org/10.37905/jjeee.v5i2.20286.

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Skor pengujian usabilitas pada website Sistem Informasi Teknik Elektro Universitas Negeri Gorontalo yang diuji dengan metode System Usability Scale (SUS) hanya berada pada skor 57,5. Pada kategori Acceptability Range berada pada tingkat marginal, sedangkan pada kategori Adjective Ratings berada pada tingkat OK, dan kategori Grade Scale pada skala D. Berdasarkan rendahnya skor usabilitas tersebut, maka dilakukan redesign menggunakan pendekatan Human Centered Design (HCD). Tujuan dilakukannya redesign ini adalah untuk meningkatan skor usabilitas pada website tersebut. Setelah dilakukan redesign
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Happ, Alan J. "Usability foresight: strategic usability planning." ACM SIGCHI Bulletin 26, no. 1 (1994): 17–21. http://dx.doi.org/10.1145/181526.181527.

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Handayani, Febria Sri, and Adelin Adelin. "Interpretasi Pengujian Usabilitas Wibatara Menggunakan System Usability Scale." Techno.Com 18, no. 4 (2019): 340–47. http://dx.doi.org/10.33633/tc.v18i4.2882.

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Wibatara.com sedari awal dirancang untuk dapat digunakan sebagai katalog online ragam batik nusantara. Ide utamanya berasal dari keresahan bahwa adanya upaya asing untuk menguasai batik karena tidak bisa diberlakukan paten terhadap batik. Oleh karena itu diberikan solusi untuk menrancang wibatara.com sebagai media untuk memperkenalkan ragam batik nusantara bahkan hingga ke mancanegara. Untuk dapat digunakan sebagaimana mestinya, perlu dilakukan pengujian usabilitas terhadap wibatara.com. Pengujian ini dilakukan dengan menggunakan kuesioner System Usability Scale (SUS). Distribusi kuesioner dil
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Khoirina, Eva Tiara, Mohammad Akamal Maulana, and Ilyas Nuryasin. "Pengujian Usabilitas Website Dya Catering Menggunakan Metode System Usability Scale (SUS)." Jurnal Eksplora Informatika 11, no. 2 (2023): 114–19. http://dx.doi.org/10.30864/eksplora.v11i2.828.

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Era kemajuan teknologi saat ini dan persaingan bisnis semakin ketat dengan banyaknya penjualan berbasis online dan menggunakan media social sebagai tempat promosi produk. Dya Catering merupakan salah satu usaha yang bergerak di bidang masakan khas Indonesia, Dya Catering dapat melayani pesanan harian,pesanan untuk hajatan kecil maupun besar seperti akad nikah atau resepsi. Dya Catering menggunakan media website.Website Dya Catering tersebut belum pernah dilakukan pengujian terkait usability. Penelitian ini bertujuan untuk mengukur tingkat usability dengan System Usability Scale dan menguji val
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Barfield, Lon. "Usability." Interactions 1, no. 4 (1994): 11–13. http://dx.doi.org/10.1145/194283.194290.

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Stewart, Tom. "Usability." Behaviour & Information Technology 28, no. 3 (2009): 199–200. http://dx.doi.org/10.1080/01449290902910292.

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Brockmann, R. John. "Not post-usability, just different usability." ACM SIGDOC Asterisk Journal of Computer Documentation 19, no. 1 (1995): 29–33. http://dx.doi.org/10.1145/203586.203593.

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Hertzum, Morten, and Torkil Clemmensen. "How do usability professionals construe usability?" International Journal of Human-Computer Studies 70, no. 1 (2012): 26–42. http://dx.doi.org/10.1016/j.ijhcs.2011.08.001.

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Eri Rustamaji and Dzihan Aufa Kilmi Firdausi. "Analisis Usabilty Aplikasi Google Classroom Menggunakan Metode System Usability Scale (SUS)." JURNAL PERANGKAT LUNAK 6, no. 2 (2024): 252–63. http://dx.doi.org/10.32520/jupel.v6i2.3291.

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Tren teknologi saat ini mulai bergerak menuju perubahan digital dalam pertukaran data, proses yang di otomatisasi dan lain sebagainya. Salah satu perkembangannya adalah kemampuan melakukan pembelajaran daring menggunakan aplikasi kelas online. Universitas juga memanfaatkan teknologi ini dengan menggunakan aplikasi Google Classroom. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana langkah-langkah dalam metode System Usability Scale (SUS) dapat dipakai dalam mengukur tingkat usability dan menganalisis tingkat usability aplikasi Google Classroom. Penelitian ini menggunakan metode desk
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Hoar, Wilhelmina Sonya, and Andriyan Rizki Jatmiko. "Evaluasi Usability Aplikasi Mobile E-Perpus Ntt Berdasarkan Iso 9126 Menggunakan Metode Usability Testing." Computing Insight : Journal of Computer Science 6, no. 1 (2024): 37–44. http://dx.doi.org/10.30651/comp_insight.v6i1.16905.

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EPerpus adalah aplikasi perpustakaan digital yang berisi ribuan koleksi eBook yang bisa dipinjam dan dibaca secara online melalui berbagai sistem operasi dan perangkat komputer seperti smartphone, tablet, dan desktop/laptop. Pada penelitian ini penulis akan mengevaluasi salah satu aplikasi ePerpus berbasis mobile yang dipersembahan oleh Dinas Kearsipan dan Perpustakaan Provinsi Nusa Tenggara Timur yaitu ePerpusNTT berdasarkan aspek usability. Tujuan penelitian ini adalah untuk mengevaluasi kualitas usability perangkat lunak ePerpusNTT berdasarkan ISO 9126 untuk menentukan apakah sebuah aplika
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Darmawansyah, Fiqhy, Santi Adilah, Sindi Atikah, Lia Mazia, and Siti Fauziah. "EVALUASI USABILITY APLIKASI PEDULILINDUNGI MENGGUNAKAN METODE USABILITY TESTING DAN SYSTEM USABILITY SCALE." IJIS - Indonesian Journal On Information System 8, no. 1 (2023): 1. http://dx.doi.org/10.36549/ijis.v8i1.228.

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Aplikasi PeduliLindungi merupakan terobosan pemerintah berbentuk aplikasi untuk dapat melacak guna menghentikan penularan Corona Virus Disease (COVID-19). Aplikasi ini memiliki ulasan negatif seperti loading yang terlalu lama saat membuka aplikasi, aplikasi yang terkesan memaksa untuk selalu diperbaharui, dan seringnya terjadi kegagalan saat melakukan check-in. Oleh karena itu diperlukan penggalian masalah dan pengukuran tingkat usability. Pada penelitian ini digunakan usability testing dan system usability scale dengan menggunakan task scenario dan kuesioner. Masalah yang didapatkan dari peng
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Zakiyamani, Mochammad, and Lindung Parlingotan Manik. "Usability Aplikasi Kebencanaan di Indonesia Dengan Usability Testing dan Sistem Usability Scale." INTECOMS: Journal of Information Technology and Computer Science 5, no. 2 (2023): 272–81. http://dx.doi.org/10.31539/intecoms.v5i2.5335.

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Indonesia sebagai negara kepulauan berada pada posisi geografis, geologis, hidrologis, dan demografi yang rawan bencana. Secara geografis, 83% wilayah Indonesia (383 kab/kota) berpotensi risiko bencana tinggi. Apalagi hingga saat ini belum ada peneliti, sistem maupun alat yang mampu memprediksi kapan gempa akan terjadi. Walaupun demikian ada beberapa aplikasi kebencanaan yang ada di Indonesia yang dapat membantu memberikan informasi bencana. Namun aplikasi yang ada banyak terdapat keluhan pengguna khususnya masalah usability. Penelitian ini dilakukan untuk menganalisis keluhan pengguna dengan
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Mardiah, Zulma. "ANALISIS USABILITY TESTING WEBSITE LMS POLTEKSSN MENGGUNAKAN METODE SYSTEM USABILITY SCALE." INDEXIA 6, no. 1 (2024): 22. http://dx.doi.org/10.30587/indexia.v6i1.7584.

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Penelitian ini bertujuan untuk menganalisis usability website LMS PoltekSSN menggunakan metode System Usability Scale (SUS) dalam konteks Interaksi Manusia Komputer (IMK). Dengan melibatkan 30 Taruna dari program studi Rekayasa Kriptografi, penelitian ini mengevaluasi karakteristik responden dan hasil perhitungan skor SUS untuk menilai tingkat usabilitas sistem. Metode penelitian yang digunakan melibatkan pengguna dalam memberikan penilaian subjektif terhadap website LMS PoltekSSN. Hasil analisis mencakup efisiensi, memorabilitas, tingkat kesalahan, dan kepuasan pengguna dalam menggunakan plat
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Onggul, Ferdiman Jaya Purnama, Elfiani Della Pauranan, and Samsuriah Samsuriah. "PENGUKURAN USABILITAS WEBSITE SIAPKERJA DISNAKER MAKASSAR MENGGUNAKAN SYSTEM USABILTY SCALE." Journal of Computer Science and Information Technology 2, no. 3 (2025): 379–88. https://doi.org/10.70248/jcsit.v2i3.2566.

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Website SiapKerja merupakan salah satu platform resmi pemerintah Indonesia yang menyediakan layanan ketenagakerjaan digital seperti informasi lowongan kerja, pelatihan, dan sertifikasi. Namun, keberhasilan platform ini sangat dipengaruhi oleh pengalaman pengguna saat mengakses layanan yang tersedia. Dengan menggunakan metode System Usability Scale (SUS), penelitian ini bertujuan untuk menentukan tingkat kegunaan (usability) pada website SiapKerja. Penelitian ini dilaksanakan dengan mendistribusikan kuesioner System Usability Scale (SUS) kepada 30 responden yang sebelumnya telah menggunakan sit
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Handayani, Febria Sri. "Desain Instrumen Pengujian Usabilitas Aplikasi Menggunakan Heuristic Usability Nielson." JSAI (Journal Scientific and Applied Informatics) 4, no. 1 (2021): 45–52. http://dx.doi.org/10.36085/jsai.v4i1.1346.

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Kuesioner bagi pengguna akhir merupakan salah satu alat yang dapat digunakan sebagai instrumen survei pengujian usabilitas aplikasi. Identifikasi atribut usabilitas dalam kuesioner dapat dirancang berdasarkan standar ataupun model kualitas perangkat lunak. Salah satunya adalah model kualitas heuristik usabilitas Nielson. Desain kuesioner sebagai instrumen survei pengujian usabilitas aplikasi ini menghasilkan 22 butir atribut usabilitas dan pertanyaan yang dirumuskan dengan menyesuaikan 10 karakteristik model heuristik usabilitas Nielson dengan karakteristik ataupun komponen dasar aplikasi yang
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Yul, Faradila Ananda, and Miftahul Jannah. "ANALISIS USABILITAS WEBSITE SIAM UMRI MENGGUNAKAN METODE USABILITY TESTING." Jurnal Surya Teknika 7, no. 1 (2020): 86–95. http://dx.doi.org/10.37859/jst.v7i1.2355.

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The thing that underlies the existence of a website is the development of information and communication technology. This study aims to measure the Usability level of the Student Academic Information System (SIAM) Website at Universitas Muhammadiyah Riau. Some problems encountered were that there was no reusability evaluation of the UMRI SIAM website, as well as complaints from UMRI students when accessing the website. The reusability problem in this study was resolved by conducting usability testing with five dimensions proposed by Nielsen (1993), namely learnability, efficiency, memorability,
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Singh, Chandra Prakash. "Low-Code and No-Code in Enterprise Development: Bridging the Gap Between IT and Business." International Scientific Journal of Engineering and Management 04, no. 01 (2025): 1–7. https://doi.org/10.55041/isjem01325.

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Low-code development has emerged as a transformative concept in both academia and the software industry, often discussed alongside model-driven engineering and domain-specific languages. Usability plays a critical role in low- code contexts, given that many users lack programming expertise. While grey literature frequently praises the high usability of low-code tools, this paper systematically reviews academic and industry research to understand the relationship between low-code development and usability. Using a formal search protocol, 38 relevant studies were analyzed to identify key usabili
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H.N, Ika Aprilia, Paulus Insap Nugroho, and Ridi Ferdiana. "Pengujian Usability Website Menggunakan System Usability Scale." JURNAL IPTEKKOM : Jurnal Ilmu Pengetahuan & Teknologi Informasi 17, no. 1 (2015): 31. http://dx.doi.org/10.33164/iptekkom.17.1.2015.31-38.

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Scholtz, Jean, Anna Wichansky, Keith Butler, Emile Morse, and Sharon Laskowski. "Quantifying Usability: The Industry Usability Reporting Project." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 46, no. 23 (2002): 1930–34. http://dx.doi.org/10.1177/154193120204602313.

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The Industry US ability Reporting (IUSR) Project seeks to help potential corporate consumers of software obtain information about the usability of supplier products, to measure the benefit of more usable software, and to increase communication about usability needs between consumers and suppliers. Human factors and software engineers have developed a Common Industry Format (ANSI/NCITS 354–2001) for sharing usability information. Four pilot studies were conducted by industry which verify its usefulness in procurement and assess the costs and benefits of including usability test results in the s
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Hadiono, Kristophorus, Agnes Widyaningrum, and Uswatun Khasanah. "PeduliLindungi Usability Evaluation Using Usability Scale (SUS)." SISFORMA 11, no. 1 (2024): 71–77. http://dx.doi.org/10.24167/sisforma.v11i1.11955.

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Technology advancement is inevitable. During COVID-19 pandemic, Indonesia was like other country, the government try to protect its people and still consider on how the economy can keep running. During that situation, the PeduliLindungi application is developed and used for monitoring and recording of people's healthiness. The PeduliLindungi application was used by broad range of people's, devices, and capabilities. In order to achieved its performance, it raises a need to see the usability of the application. One of popular test on usability is by implement the SUS method. This research got 2
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Setemen, K., L. J. Erawati Dewi, and I. K. Purnamawan. "PAON usability testing using system usability scale." Journal of Physics: Conference Series 1165 (February 2019): 012009. http://dx.doi.org/10.1088/1742-6596/1165/1/012009.

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Wulansari, Anita, Asif Faroqi, and Tri Lathif Mardi Suryanto. "Analisis Tingkat Usabilitas Website Perguruan Tinggi Menggunakan System Usability Scale (SUS)." Jurnal Teknologi Informasi dan Terapan 10, no. 2 (2023): 126–31. http://dx.doi.org/10.25047/jtit.v10i2.328.

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In the digital era, the existence of a website is a necessity for universities. Websites can be an effective marketing tool because they can reach higher education audiences globally without being limited by geographic boundaries. However, website managers must ensure that the website has good quality and visibility. One tool for measuring the level of website usability was the System Usability Scale (SUS). SUS was chosen because it was considered a simple instrument but can provide an overview of the level of website usability. This research involved 866 student website users. The measurement
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Setiawan, Dimas, and Suluh Langgeng Wicaksono. "Evaluasi Usability Google Classroom Menggunakan System Usability Scale." Walisongo Journal of Information Technology 2, no. 1 (2020): 71. http://dx.doi.org/10.21580/wjit.2020.2.1.5792.

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Pandemi Covid-19 membuat pengguna E-learning di masa meningkat pesat, hal ini dikarenakan adanya kebijakan WFH (<em>work from home</em>) dari pemerintah sehingga seluruh proses kegiatan pembelajaran di kelas digantikan dengan model pembelajaran secara online, tak tekecuali di Universitas PGRI Madiun. Salah satu platform <em>E-Learning</em> yang banyak digunakan adalah <em>Google Classroom</em>, sebagai salah satu platform yang banyak digunakan tentunya perlu dilakukan evaluasi kepuasan agar terdapat perbaikan kedepannya. System Usability Scale merupakan sala
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Wen Too, Chian, Sa’adah Hassan, Abdul Azim Abdul Ghani, and Jamilah Din. "A Domain Ontology for Eliciting Usability Features." International Journal of Engineering & Technology 7, no. 4.31 (2018): 160–67. http://dx.doi.org/10.14419/ijet.v7i4.31.23360.

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One of the crucial factors that can influence user preferences of software is usability. It assesses the extent of which software able to facilitate user and use the software easily and effectively. Typically, usability requirements are specified at the design stage of software development due to its characteristic that is subjective in nature and hard to be elicited at the early stage. As a result, the lack identification and improper treatment of usability features always caused the failure of a software product. Consequently, it increased the cost and effort of rework. Essentially, it sug
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Lupita Dyayu, Arine, Beny Beny, and Herti Yani. "Evaluasi Usability Aplikasi PeduliLindungi Menggunakan Metode Usability Testing dan System Usability Scale (SUS)." Jurnal Manajemen Teknologi Dan Sistem Informasi (JMS) 3, no. 1 (2023): 395–404. http://dx.doi.org/10.33998/jms.2023.3.1.720.

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PeduliLindungi adalah aplikasi hasil kolaborasi oleh Kementrian Komunikasi dan Informatika (KOMINFO), Kementrian Kesehatan (Kemenkes), Kementrian BUMN, Badan Nasional Penanggulangan Bencana (BNPB), dan Komite Penanganan Covid-19 dan Pemulihan Ekonomi Nasional (KPCPEN) untuk membantu instansi pemerintah terkait dalam melakukan pelacakan untuk menghentikan penyebaran Coronavirus Diseases (COVID-19). Metode yang digunakan dalam penelitian ini adalah Usability Testing dan System Usability Scale (SUS). Usability Testing merupakan pengukuran tentang seberapa mudah sistem saat digunakan dan kendala y
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Kesuma, Dorie Pandora. "Evaluasi Usability Pada Web Perguruan Tinggi XYZ Menggunakan System Usability Scale." Jurnal Teknologi Sistem Informasi 1, no. 2 (2020): 212–22. http://dx.doi.org/10.35957/jtsi.v1i2.518.

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Evaluasi usabilitas pada website merupakan bagian dari proses peningkatan kepuasan pengguna dan dapat membantu memberikan evaluasi dalam pengembangan website serta meningkatkan kegunaan dalam interaksi pengguna website. Begitu juga pada website perguruan tinggi, evaluasi usabilitas mampu memberi masukan bagi pihak manajemen perguruan tinggi untuk selalu mengembangkan website yang mereka miliki dengan lebih inovatif. Penelitian ini dilakukan untuk mengevaluasi aspek usabilitas website perguruan tinggi XYZ. Metode yang digunakan adalah System Usability Scale (SUS) dengan 10 pertanyaan untuk meng
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Agboola, Taofeek, Job Adegede, and John Jacob. "Balancing Usability and Security in Secure System Design: A Comprehensive Study on Principles, Implementation, and Impact on Usability." International Journal of Computing Sciences Research 8 (January 1, 2024): 2995–3009. https://doi.org/10.25147/ijcsr.2017.001.1.199.

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Purpose-The purpose of this study is to provide a comprehensive analysis of the principles and implementation strategies of secure system design, emphasizing the critical balance between security and usability. This study aims to uncover how usability impacts the effectiveness of secure systems, exploring the human-centric approach to security. This research offers insights for organizations to develop systems that ensure robust security while providing a seamless, intuitive user experience. Method-This study employs an extensive review of existing literature on secure system design principles
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Bin, Deraman Aziz, and Fouad Abdulameer Salman. "Managing usability evaluation practices in agile development environments." International Journal of Electrical and Computer Engineering (IJECE) 9, no. 2 (2019): 1288–97. https://doi.org/10.11591/ijece.v9i2.pp1288-1297.

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Usability evaluation is a core usability activity that minimizes risks and improves product quality. The returns from usability evaluation are undeniable. Neglecting such evaluation at the development stage negatively affects software usability. In this paper, the authors develop a software management tool used to incorporate usability evaluation activities into the agile environment. Using this tool, agile development teams can manage a continuous evaluation process, tightly coupled with the development process, allowing them to develop high quality software products with adequate level of us
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HAYAKAWA, Seiji. "Usability Evaluation." Journal of Japan Society for Fuzzy Theory and Intelligent Informatics 16, no. 2 (2004): 122–27. http://dx.doi.org/10.3156/jsoft.16.122.

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Ogawa, K. "Computer Usability." Japanese journal of ergonomics 26, Supplement (1990): 66–67. http://dx.doi.org/10.5100/jje.26.supplement_66.

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Sasaki, S. "Dynamic Usability." Japanese journal of ergonomics 26, Supplement (1990): 72–73. http://dx.doi.org/10.5100/jje.26.supplement_72.

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Yates, F. E. "Client Usability." Journal of Substance Misuse 1, no. 2 (1996): 63–64. http://dx.doi.org/10.3109/14659899609084971.

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Bethke, Frederick J. "Usability revisited." ACM SIGDOC Asterisk Journal of Computer Documentation 15, no. 2 (1991): 41–43. http://dx.doi.org/10.1145/126510.126516.

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Greiner, Lynn. "Usability 101." netWorker 11, no. 2 (2007): 11–13. http://dx.doi.org/10.1145/1268577.1268585.

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Downey, Laura L., Sharon J. Laskowski, Elizabeth A. Buie, and H. Rex Hartson. "Usability engineering." ACM SIGCHI Bulletin 28, no. 4 (1996): 66–67. http://dx.doi.org/10.1145/242417.242458.

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Bowie, Jennifer L. "Sound usability?" Communication Design Quarterly Review 13, no. 2 (2012): 15–24. http://dx.doi.org/10.1145/2424840.2424841.

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Falk, Louis K., Hy Sockel, and Kuanchin Chen. "Website Usability." International Journal of Wireless Networks and Broadband Technologies 3, no. 2 (2014): 1–20. http://dx.doi.org/10.4018/ijwnbt.2014040101.

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The original conceptualization of usability was ease of use, this was later expanded into a multi-dimensional construct in ISO standards and usability literature. Such an expansion is seen as an improvement, since cross-study comparison or benchmarking cannot objectively be done without a common set of usability components being defined. The current issue lies in how these components are operationalized, measured and validated. Although ISO standards ties usability to contextual situations, recent research has started to also recognize psychographic and demographic variations within the same c
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Norton, Diane. "Rainbow usability." Interactions 10, no. 2 (2003): 9–12. http://dx.doi.org/10.1145/637848.637854.

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Juristo, N., H. Windl, and L. Constantine. "Introducing usability." IEEE Software 18, no. 1 (2001): 20–21. http://dx.doi.org/10.1109/ms.2001.903155.

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Ascher, Marie T., Haldor Lougee-Heimer, and Diana J. Cunningham. "Approaching Usability." Medical Reference Services Quarterly 26, no. 2 (2007): 37–53. http://dx.doi.org/10.1300/j115v26n02_04.

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Bethke, Frederick J. "Usability revisited." ACM SIGDOC Asterisk Journal of Computer Documentation 15, no. 2 (1991): 41–43. http://dx.doi.org/10.1145/1111136.1111142.

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Schaffer, Eric. "Offshore usability." Interactions 13, no. 2 (2006): 12–13. http://dx.doi.org/10.1145/1116715.1116729.

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Stewart, Tom. "Usability evaluation." Behaviour & Information Technology 28, no. 2 (2009): 99–100. http://dx.doi.org/10.1080/01449290902786510.

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NIELSEN, JAKOB. "Usability laboratories." Behaviour & Information Technology 13, no. 1-2 (1994): 3–8. http://dx.doi.org/10.1080/01449299408914577.

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Shneiderman, Ben. "Universal Usability." Ubiquity 2000, August (2000): 1. http://dx.doi.org/10.1145/347634.350994.

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Waters, Susan, Melody Carswell, Eric Stephens, and Ada Sue Selwit. "Usability Testing." Ergonomics in Design: The Quarterly of Human Factors Applications 9, no. 2 (2001): 15–20. http://dx.doi.org/10.1177/106480460100900206.

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Rivers, Nathaniel, and Lars Söderlund. "Speculative Usability." Journal of Technical Writing and Communication 46, no. 1 (2015): 125–46. http://dx.doi.org/10.1177/0047281615600635.

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Sauro, Jeff. "Premium usability." Interactions 11, no. 4 (2004): 30–37. http://dx.doi.org/10.1145/1005261.1005276.

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