Relevant bibliographies by topics / Use of Digital banking

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Use of Digital banking'

Author: Grafiati
Published: 5 June 2025
Last updated: 2 August 2025

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Journal articles on the topic "Use of Digital banking"

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V., Bharathi Veena, and Dr Janarthananpillai . "Effect of Digital Banking Acceptance on Digital Banking Usage." Webology 19, no. 1 (2022): 1344–57. http://dx.doi.org/10.14704/web/v19i1/web19090.

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Banking is one of the most important ingredients in economic development, because of banks have direct contact with the public as well as the countries economic affairs. Thus, banking institutions are considered as a most influential pillars of Indian economy and interreference of banking sector among the public become digitalized and now the digital banking system has been covered almost entire economy in the state. In this context, study has been analyzed the effect of digital banking acceptance on digital banking usage among elder banking customers, because of previous references indicates
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Sri Woelandari P.G, Dewi Woelandari P. G., Novita Wahyu Setyawati, and Muhammad Richo Rianto. "EASE of USE, CONVENIENCE, TRUST, and INTENTION to USE MOBILE BANKING." Journal of Economic Development Environment and People 11, no. 3 (2022): 62–69. http://dx.doi.org/10.26458/jedep.v11i3.753.

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Abstract. Technological developments, especially in the banking world, can provide services to their customers, especially in terms of using digital banking services. Digital banking services have changed the way and method of banking operations. Customers and banks use digital banking as a technology-based service delivery channel to increase customer satisfaction. This study aims to apply the technology acceptance model (TAM) to investigate the intention to use mobile banking among millennials. The analytical technique used in this study uses SPSS version 24 software. The survey results indi
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Abbasi, Ahsan Ali, Abdul Rasheed Mangi, Kewal Talreja, and Sarfaraz Ahmed Bhutto. "Factors affecting the Consumer Willingness to use Digital Banking." Journal of Social Sciences Advancement 5, no. 4 (2024): 44–56. https://doi.org/10.52223/jssa24-050405-101.

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This study aimed to explore the factors that have influenced consumer willingness to use digital banking. The consumer willingness includes cost, security, and risk factors that generate impact on customer willingness to use digital banking. The data was collected through Self-administered questionnaire from a sample of N=200 respondents. The inferential results of this study reports that convenience and security of digital banking are the two main factors that have positive and significant impact on consumers’ willingness to use digital banking. On the other hand, security concerns show a neg
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Marlius, Doni. "Use of Digital Banking in Improving Services at Banks." Jurnal Keuangan dan Perbankan (KEBAN) 1, no. 2 (2022): 59–65. http://dx.doi.org/10.30656/jkk.v1i2.4862.

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This research is useful as a form of digital banking implementation in improving banking services to customers. The sample of this research is the number of digital banking users and the number of customers who have used digital applications from 2021. This study uses qualitative data analysis as a research method that describes descriptively about the application of digital banking in improving banking services and services to customers. analysis in terms of practices that need to be applied, so that it can be seen the extent of its implementation. These results show that the application of d
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Aryan Verma and Dr. Shalini Mittal. "GROWTH IN USE OF DIGITAL BANKING IN INDIA." Global Journal of Management and Sustainability (MAS) [ISSN: 2583-4460] 1, no. 1 (2022): 14–20. http://dx.doi.org/10.58260/j.mas.2202.0102.

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The Digital India initiative is a government-led initiative with the goal of transforming India into a digitally empowered society and learning economy. Digital banking in India has emerged as the preferred banking channel. However, challenges facing expansion of banks' digital footprint in India are formidable. India, with an unbanked population in the order of 190 million adults, has a staggering number of people without access to credit. The Computerized India initiative aims to emphasise self-government while also transforming India into a more active community. The Government of India has
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Zahid, Muhammad, Muhammad Jehangir, and Naveed Shahzad. "Towards Digital Economy." International Journal of E-Entrepreneurship and Innovation 3, no. 4 (2012): 34–46. http://dx.doi.org/10.4018/jeei.2012100103.

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Information and Communication Technologies (ICT) have changed business operation trends. Information systems are considered a valuable asset and have the attention of the strategic and marketing decision floors. Use of information system and ICT in the banking industry have become indispensable, and have replaced traditional operations with electronic banking concepts. Electronic banking has brought many challenges for strategic managers to achieve strategic goals and overall customers’ satisfaction. This research study aims to investigate the impact of electronic banking in the context of IT
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GURENDRAWATI, ETTY, AYATULLOH MICHAEL MUSYAFFI, IFAH ROFIQAH, YUNI WIDAWATI, RINI OKTAVIA, and EKKY KARMILA. "DIGITAL BANKING CHANNEL SUSTAINABILITY: IS IT EFFECTIVE TO USE?" JOURNAL OF SUSTAINABILITY SCIENCE AND MANAGEMENT 18, no. 4 (2023): 57–71. http://dx.doi.org/10.46754/jssm.2023.04.005.

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The digital banking channel benefits customers in conducting banking transactions. However, many customers still depend on transactions directly from banking branch offices. This study intends to examine the factors that can increase the adoption of digital banking. Six hundred seventy-five respondents participated in this survey of customers utilising digital banking channels to conduct their banking transactions. Respondents were invited to complete a questionnaire that was made available online. The answers were then compiled and analysed using SEM Lisrel. Based on the findings of the study
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Hossain, Mohammad Azhar. "Factors Affecting the Intention to Use Digital Banking." Finance & Economics Review 5, no. 2 (2024): 51–62. http://dx.doi.org/10.38157/fer.v5i2.596.

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Purpose: Banks are adopting digital banking to attract clients by providing more useful services, and creating safe, dependable, and easy-to-use online tools. The purpose of this research is to examine the factors influencing the overall adoption of digital banking by retail banking customers. Methods: An expanded technology acceptance model (TAM) serves as the basis for the theoretical framework of the study. A structured survey of 200 consumers is used to gather primary data, and multiple regression analysis is used to examine the correlations between six independent components. Results: The
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Prof., Pol Atmaram Akaram. "Digital Banking in India." Journal of Research & Development' 14, no. 11 (2022): 1–3. https://doi.org/10.5281/zenodo.7042631.

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<strong>Abstract</strong> The banking system in the country has become so technologically advanced that almost all banking services are delivered through electronic platforms.&nbsp; Digital banking as a new business model, offered through multiple integrated channels of electronic banking services is the future of every banking sector in a century when technological innovation knows no bounds. The challenge of the banking sector in India remains the use of electronic banking services by customers. This paper covers role of digitization in Indian banking, factors affect the scope of digital ban
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Gusti, Girang Permata. "TRANSFORMATION OF FINANCIAL BEHAVIOR: A CASE STUDY ON PREFERENCE AND USE OF DIGITAL BANKING SERVICES." Business and Economics in Developing Countries 2, no. 1 (2024): 06–09. https://doi.org/10.26480//bedc.01.2024.06.09.

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This research aims to investigate the transformation of consumer financial behavior in the context of the digital banking era in Indonesia. The research method used is a quantitative descriptive analysis using secondary data containing the value of digital banking transactions in Indonesia from 2018 to 2023. The research results show that digital banking transformation has influenced consumers’ preferences and usage patterns of digital banking services, with a significant increase in adoption. digital banking technology. The contribution of this research is to provide a deeper understanding of
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Dissertations / Theses on the topic "Use of Digital banking"

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Sewpaul, Sailesh. "Digital Strategies Senior Bank Executives in Mauritius use to Improve Customer Service." Thesis, Walden University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=13422561.

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<p> Customers&rsquo; use of digital banking has reshaped traditional banking, and senior level bank executives must know how to leverage this innovation to improve customer service to increase profitability. Using the technology acceptance model as the conceptual framework, the purpose of this multiple case study was to explore effective digital banking strategies that senior level executives used to improve customer service to increase profitability. The target population for this study included senior-level executives from 3 banks in Mauritius possessing successful development and implementa
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Karahanli, Naz Gizem, and Johannes Touma. "Digitalization of the customer experience in banking Use of AI and SSTs in complex/sensitive tasks: pre-collection." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-300899.

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The digital revolution is changing the banking industry, and how banks create value and deliver services to their customers. Customer experience becomes the main pillar of digitally transformed banks through self-service technologies (SSTs) and the use of artificial intelligence (AI); the research focus of this study is to explore the impact of those modern technologies when dealing with sensitive information and emotional encounters in the banking sector. A case study method has been used with an in-depth investigation consisting of both internal and external interviews for Valhalla Bank in S
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Rosman, Tobias. "Investigating omni-channel banking opportunities in Sweden: From a user perspective." Thesis, KTH, Medieteknik och interaktionsdesign, MID, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-168666.

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For three decades research has been conducted about the adoption of new channels and technologies within banking, examining the determinants for why people adopt a new channel or not. According to Mckinney [16], most bank customers prefer to perform as many of their transactions through one single channel and they only go to another channel when the preferred one fails. Meanwhile, a study by Google [14] showed that 46% of the users that conduct  financial tasks switch device before completing the task. The contradictory data leaves the community with questions about how the users view and use
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Campos, Ramirez Jennifer, and León Nicole Alissa Menacho. "Relación de la expectativa de rendimiento, expectativa de esfuerzo, influencia social, riesgo percibido y costo percibido con la intención de uso de aplicaciones móviles para transacciones bancarias." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2021. http://hdl.handle.net/10757/654667.

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La presente investigación busca conocer la relación entre la expectativa de rendimiento, expectativa de esfuerzo, influencia social, costo percibido y riesgo percibido con la intención de uso de la banca móvil en usuarios que están en proceso de desarrollo y transformación digital. El perfil del usuario en estudio es la persona bancarizada y digital que tiene acceso a internet y a un dispositivo móvil. Sin embargo, este no utiliza las aplicaciones de pago por factores como desconocimiento, miedo y desconfianza. Por ese motivo, aún presenta altos niveles de uso de dinero en efectivo. El obje
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Гуменна, Юлiя Григорiвна, Юлия Григорьевна Гуменная, Yuliia Hryhorivna Humenna, and A. Eremenko. "Relationship between digital technologies and banking sector." Thesis, Sumy State University, 2019. https://essuir.sumdu.edu.ua/handle/123456789/77713.

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Nowadays, digital technologies are fully penetrating and being implemented in the financial services industry by offering products and services to consumers and businesses through financial institutions. The rapid development of information and communication technologies has enabled lending institutions to improve their operations and develop remote banking services over the Internet. Internet banking was introduced in the early 1990s. It has since grown rapidly with the spread of the Internet. Digital banking, in the first place, includes the concept of non-cash. Historically, this met
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Gankova-Ivanova, Zwetelina, and Larysa Turova. "Modern digital technologies of the banking system." Thesis, National Aviation University, 2021. https://er.nau.edu.ua/handle/NAU/54574.

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1. Vladyka J. P., Bezuhla L.S. and Turova L.L. Zdobutky ta novi vyklyky u dijal'nosti systemno vazhlyvyh bankiv v Ukrajini. Elektronnyj naukovo-praktychnyj zhurnal «Infrastruktura rynku» (in Ukrainian) 2. Zastrozhnikova I.V. (2021), Vplyv didzhytalizaciji na kadrovu polityku v agrarnomu sektori, Investyciji: praktyka ta dosvid. 2021. № 4. pp. 77–81 (in Ukrainian)<br>The necessity of using digital technologies in banking activity, which consists in the general improvement of customer service, is substantiated; reducing the bank's operating costs, speeding
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Häggqvist, Jacob. "Digital Transformation in the Swedish Banking Sector." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-264176.

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The face of banking has changed dramatically over the last few decades, and in no area does this statement hold more true than in the domain of digitalization. One term that has been relentlessly repeated when discussing the past, present and future of this development is ”Digital Transformation”. Digital Transformation can be tersely defined to mean change driven by digital technologies, with the potential to increase efficiency in existing processes, as well as to allow for new and novel technology-driven problem solutions and business models. Despite the fact that Swedish major banks have
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Friderichs, Michael. "The new banking model - digital revolution of the banking sector : the example of Commerzbank AG." Master's thesis, Instituto Superior de Economia e Gestão, 2017. http://hdl.handle.net/10400.5/14489.

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Mestrado em Finanças<br>Digitalization is one of the most interesting and important topics nowadays in the banking industry. The objective of this internship report is to understand the importance of the Challenges for the banking sector and see the start of the digitalization on the example of the Commerzbank AG. This internship report starts with the description of activities developed during the internship at Commerzbank AG Branch Luxembourg. Going over to a Literature Review which deals with Regulation of the banking sector, current banking business models and further Challenges in the Ban
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Wedberg, Ludvig. "Generation Y and digital banking : How can traditional Swedish retail banks address the needs and behavior of Generation Y in digital banking?" Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-254989.

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The financial sector is transforming as a result of PSD2 and open banking. The traditional retail banks face new competition from FinTechs and BigTechs. 78 percent of Nordic banks are concerned by the threat of disruption and 88 percent think that they need to rethink their business model. Customer experience and customer journeys are crucial as customer expectations is one of the major driving forces for the changing industry.Generation Y (1989 2000) is often defined as early adopters and digital natives which makes them an important but challenging customer segment. According to the Millenni
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Lee, Jihyun. "Factors affecting intention to use online financial services." The Ohio State University, 2004. http://rave.ohiolink.edu/etdc/view?acc_num=osu1064325414.

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Books on the topic "Use of Digital banking"

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Van Hijfte, Stijn. Digital Banking. Apress, 2023. http://dx.doi.org/10.1007/978-1-4842-9184-9.

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Brühl, Volker, and Joachim Dorschel, eds. Praxishandbuch Digital Banking. Springer Fachmedien Wiesbaden, 2018. http://dx.doi.org/10.1007/978-3-658-18890-0.

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Łasak, Piotr, and Jonathan Williams. Digital Transformation and the Economics of Banking. Routledge, 2023. http://dx.doi.org/10.4324/9781003340454.

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Endress, Tobias. Digital Project Practice for Banking and FinTech. Auerbach Publications, 2024. http://dx.doi.org/10.1201/9781003395560.

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Scott, Melissa, editor, book designer, ed. Digital banking tips: Practical ideas for disruptors. Digital Banking Tips, 2015.

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Gavrilov, Leonid. Information technologies in commerce. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1085795.

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The textbook discusses the technologies of the digital economy in commerce: visualization systems, virtual and mixed reality technologies, risk management, budgeting and planning, service-oriented enterprise architecture. The use of intelligent information systems in the work of the enterprise and for forecasting sales, scoring, combating fraud in the banking sector and trade; wireless information networks of 4G and 5G standards, Internet of Things networks, mobile technologies in the work of retail and wholesale enterprises is shown.&#x0D; Meets the requirements of the federal state education
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Liermann, Volker, and Claus Stegmann, eds. The Digital Journey of Banking and Insurance, Volume II. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78829-2.

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Liermann, Volker, and Claus Stegmann, eds. The Digital Journey of Banking and Insurance, Volume III. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78821-6.

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Liermann, Volker, and Claus Stegmann, eds. The Digital Journey of Banking and Insurance, Volume I. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78814-8.

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Gąsiorkiewicz, Lech, and Jan Monkiewicz. The Digital Revolution in Banking, Insurance and Capital Markets. Routledge, 2023. http://dx.doi.org/10.4324/9781003310082.

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Book chapters on the topic "Use of Digital banking"

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Dittmar, Harro, Arne Schmüser, and Farah Skaf. "Use Case: NFR—HR Risk." In The Digital Journey of Banking and Insurance, Volume II. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78829-2_4.

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Liermann, Volker, Sangmeng Li, and Johannes Waizner. "Use Case—Nostro Accounts Match." In The Digital Journey of Banking and Insurance, Volume II. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78829-2_2.

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Nghiêm-Phú, Bình, and Thành Hưng Nguyễn. "Antecedents of user acceptance of digital banking service." In Digital Transformation Management. Routledge, 2022. http://dx.doi.org/10.4324/9781003224532-12.

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Liermann, Volker, and Marian Tieben. "Use Case: NFR—Using GraphDB for Impact Graphs." In The Digital Journey of Banking and Insurance, Volume II. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78829-2_6.

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Enzinger, Philipp, and Sangmeng Li. "Use Case—Fraud Detection Using Machine Learning Techniques." In The Digital Journey of Banking and Insurance, Volume II. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78829-2_3.

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Kuntari, Y., A. Chariri, T. J. W. Prabowo, and Nurdhiana. "The use of internet media by micro banking Regional Owned Enterprises (ROEs) — evidence in Indonesia." In Facing Global Digital Revolution. Routledge, 2020. http://dx.doi.org/10.1201/9780429322808-3.

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Arifin, Agus Zainul, Khairina Natsir, Made Setini, and Herie Darmawan. "Driving Factors for Digital Technology Innovation in Financial Markets in Indonesia." In Proceedings of the 19th International Symposium on Management (INSYMA 2022). Atlantis Press International BV, 2022. http://dx.doi.org/10.2991/978-94-6463-008-4_14.

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AbstractThis study aims to investigate the relationship between Perceived Usefulness and Perceived Risk on Intention to Use mediated by attitude on the use of Fintech with the Technology Acceptance Model (TAM) and the Theory of Planned Behavior (TPB) theoretical approaches. The testing of the model used primary data, namely by distributing online questionnaires using the google form application. The respondents were 202 banking and marketplace services users domiciled in the Greater Jakarta area (Jabodetabek). Data were collected using the non-probability sampling method data analysis using th
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Milova, I. E., A. S. Knyaz’kina, and A. M. Mozgunova. "The Use of Digitalization in the Characterization of Illegal Banking Activity." In Current Achievements, Challenges and Digital Chances of Knowledge Based Economy. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-47458-4_78.

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Liermann, Volker, Sangmeng Li, and Christoph Wünnemann. "Use Case: Optimization of Regression Tests—Reduction of the Test Portfolio Through Representative Identification." In The Digital Journey of Banking and Insurance, Volume II. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-78829-2_1.

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Qureshi, Imran, Mohammed Abdul Habeeb, Burhanuddin Mohammad, and Syed Ghouse Mohiuddin Shadab. "Use of Blockchain Technology in Banking Industry and Evolution of Digital Currency." In Recent Advances in Management and Engineering. CRC Press, 2024. http://dx.doi.org/10.1201/9781003532026-35.

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Conference papers on the topic "Use of Digital banking"

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Hayuning Adi, Maria Paramastri, Aliekah Chandra, Agustinus Winoto, and Metya Kartikasary. "Determining Factors of the Intention to Use Digital Banking." In 2024 9th International Conference on Business and Industrial Research (ICBIR). IEEE, 2024. https://doi.org/10.1109/icbir61386.2024.10875979.

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Widjaja, Reagan, and Anderes Gui. "Factors Influencing the Intention to Use Digital Banking in the Greater Jakarta." In 2024 International Conference on Intelligent & Innovative Practices in Engineering & Management (IIPEM). IEEE, 2024. https://doi.org/10.1109/iipem62726.2024.10925707.

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M, Asmitha, and Kavitha C.R. "Decentralized User Wallet: Transforming Digital Banking with Blockchain." In 2024 8th International Conference on I-SMAC (IoT in Social, Mobile, Analytics and Cloud) (I-SMAC). IEEE, 2024. http://dx.doi.org/10.1109/i-smac61858.2024.10714769.

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Sujanto, Sarah Andien, Justin Filbert Surya, Justin Ramaputra, and Anderes Gui. "User Satisfaction in Digital Banking Through Artificial Intelligence." In 2024 International Conference on Intelligent Cybernetics Technology & Applications (ICICyTA). IEEE, 2024. https://doi.org/10.1109/icicyta64807.2024.10913293.

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Huang, Yi-Ting, Tzu-Hsuan Wang, and Cian-Yu Lin. "Optimization of User-Centric Step Indicator for Digital Banking Interface." In 2024 International Conference on Consumer Electronics - Taiwan (ICCE-Taiwan). IEEE, 2024. http://dx.doi.org/10.1109/icce-taiwan62264.2024.10674275.

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Anwar, Shaista, Ghalia Alburaiki, Ali Ibrahimi, and Lulu Qadri. "Digital Banking Issues Experienced by Older People." In 2024 10th International Conference on Optimization and Applications (ICOA). IEEE, 2024. http://dx.doi.org/10.1109/icoa62581.2024.10754510.

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Tanika, Christine, William, Michael Putra Hartanto, and Miranda Tanjung. "Factors Influencing Indonesian Consumers to Use Digital Banking." In 2022 International Conference on Informatics, Multimedia, Cyber and Information System (ICIMCIS). IEEE, 2022. http://dx.doi.org/10.1109/icimcis56303.2022.10017694.

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Neogradi, Slađana. "The use of digital banking by persons with disabilities." In XIX International May Conference on Strategic Management – IMCSM24 Proceedings. University of Belgrade, Technical Faculty in Bor, 2024. http://dx.doi.org/10.5937/imcsm24056n.

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The aim of the research is to examine the use of banking services by employed persons with disabilities, viewed through the assessment of daily life activities and the use of digital banking services. The research will cover about 350 bank clients who are employees with disabilities, of both sexes, over 18 years of age. A specially designed questionnaire for research purposes will be used to assess the use of digital banking services. The questionnaire for employed persons with disabilities, consisting of 8 multiple-choice questions, was forwarded to the respondents via e-mail, and part of the
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Huaman-Romani, Yersi-Luis, Maria-Gregoria Sanchez-Prieto, Maria-Veronica Seminario-Morales, and Lucy-Marisol Reyes-Arteaga. "Perspectives and parameters for the use of digital banking." In 2022 IEEE ANDESCON. IEEE, 2022. http://dx.doi.org/10.1109/andescon56260.2022.9989633.

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Louis, Evelyn Nathania, Eduardus Steven Sartono, Elisa Patricia, et al. "Factors Influencing Customers Intention to Use Digital Banking Services." In 2023 IEEE Symposium on Industrial Electronics & Applications (ISIEA). IEEE, 2023. http://dx.doi.org/10.1109/isiea58478.2023.10212252.

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Reports on the topic "Use of Digital banking"

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Cerda, Maikol, David Cervantes, Paul Gertler, et al. Research Insights: How Has the COVID-19 Pandemic Affected Micro, Small, and Medium Enterprises’ Use of Online Banking? Inter-American Development Bank, 2023. http://dx.doi.org/10.18235/0005256.

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The COVID-19 pandemic has significantly accelerated the digitalization of micro, small, and medium Enterprises (MSMEs) in Latin America. The shift from in-person to online banking transactions has been both significant and permanent, becoming more important not only during the lockdowns but also after the economic recovery. This digital transformation has been observed across all industries, firm sizes, and geographical locations, indicating a broad-based response to the pandemics challenges.
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Chotelal, Shreshta, Marla Dukharan, Jeetendra Khadan, and Melissa Marchand. Financial Inclusion and FinTech in Suriname. Inter-American Development Bank, 2022. http://dx.doi.org/10.18235/0003988.

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This paper examines the potential role FinTech can play to support Surinames financial inclusion efforts. Financial technologyor “FinTech”describes the integration of technology into financial services to improve their use and delivery to customers. More importantly, it has the potential to meet the needs of those population segments that are not the main target of traditional financial services models. FinTech applications include mobile banking, mobile money, point-of-sale, e-commerce, and digital currencies. These solutions have contributed to financial inclusion, strengthening financial de
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Rivera Picado, Carlo Magno, Lucia Latorre, Eduardo Rego, Lorenzo De Leo, and Mariana Gutierrez. Tech Report: RPA. Inter-American Development Bank, 2024. http://dx.doi.org/10.18235/0013018.

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The scalability of RPA allows companies to adjust their robotic workforce according to fluctuating demands, improving not only operational efficiency but also employee satisfaction and strategic focus. With applications ranging from data processing and verification to supply chain management, RPA has become a transformative tool in sectors such as banking, retail, customer support, and human resources management, demonstrating its potential to optimize processes and improve decision-making across a wide range of industries. The adoption of RPA in Latin America, partly driven by the COVID-19 pa
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Papí-Gálvez, Natalia, and Daniel La Parra-Casado. Informe 2022. Càtedra de Bretxa Digital Generacional. Les persones majors en l’era de la digitalització a la Comunitat Valenciana (Dades 2021). Càtedra de Bretxa Digital Generacional, 2022. http://dx.doi.org/10.14198/bua.2022.papi.infv.

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The Research Chair in the Generational Digital Divide undertakes activities aimed at furthering knowledge about the causes, consequences and solutions to the digital divides caused by age gaps. This report shows the research project carried out in 2021 to learn more about how the digital divide affects over 54s living in the Valencia Region, by province, with a focus on intergenerational relationships. To this end, an exploratory survey targeted at over 54s years old and over 39s years old in the Valencia Region, based on primary sources and combining quantitative and qualitative techniques, h
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Mader, Philip. What are the Enablers and Impacts of Digital Financial Services? An Updated Evidence Gap Map. Institute of Development Studies, 2024. http://dx.doi.org/10.19088/ictd.2024.064.

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This paper supersedes a report published in May 2022 on an earlier version of the online interactive evidence gap map (EGM) on digital financial services (DFS) (Mader et al. 2022a). The current EGM can be found and explored here. This paper presents the results of a more recent updated search for studies. Our initial search in 2021 had identified 205 relevant studies, of which 40 studies were categorised by us as high confidence, 97 as medium confidence, and 68 as low confidence. The update search in November 2022 identified a further 521 studies for the period from May 2021 to November 2022.
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Papí-Gálvez, Natalia, and Daniel La Parra-Casado. Informe 2022. Cátedra de Brecha Digital Generacional. Las personas mayores en la era de la digitalización en la Comunidad Valenciana (datos 2021). Cátedra de Brecha Digital Generacional, 2022. http://dx.doi.org/10.14198/bua.2022.papi.infc.

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The Research Chair in the Generational Digital Divide undertakes activities aimed at furthering knowledge about the causes, consequences and solutions to the digital divides caused by age gaps. This report shows the research project carried out in 2021 to learn more about how the digital divide affects over 54s living in the Valencia Region, by province, with a focus on intergenerational relationships. To this end, an exploratory survey targeted at over 54s years old and over 39s years old in the Valencia Region, based on primary sources and combining quantitative and qualitative techniques, h
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Mariani, Lucas A., José Renato Haas Ornelas, and Bernardo Ricca. Banks’ Physical Footprint and Financial Technology Adoption. Inter-American Development Bank, 2023. http://dx.doi.org/10.18235/0004842.

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We investigate how the presence of physical bank branches moderates financial technology diffusion. Our identification strategy uses services suspensions caused by criminal groups that perform hit-and-run raids exploding branch facilities and rendering them inoperable for months. We show that the shock depletes the cash inventory of branches, but the stock of credit and deposits remain unaffected. We then document that customers increase their usage of noncash payments after the events. We investigate a new instant payment technology called Pix that was a remarkable success in terms of adoptio
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D\'Addario, Josh, and Olivier Thereaux. Unlocking the world of digital corporate banking. Open Data Institute, 2022. http://dx.doi.org/10.61557/luxc4276.

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Volkova, Nataliia P., Nina O. Rizun, and Maryna V. Nehrey. Data science: opportunities to transform education. [б. в.], 2019. http://dx.doi.org/10.31812/123456789/3241.

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The article concerns the issue of data science tools implementation, including the text mining and natural language processing algorithms for increasing the value of high education for development modern and technologically flexible society. Data science is the field of study that involves tools, algorithms, and knowledge of math and statistics to discover knowledge from the raw data. Data science is developing fast and penetrating all spheres of life. More people understand the importance of the science of data and the need for implementation in everyday life. Data science is used in business
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Fernández-Villaverde, Jesús, Daniel Sanches, Linda Schilling, and Harald Uhlig. Central Bank Digital Currency: Central Banking For All? National Bureau of Economic Research, 2020. http://dx.doi.org/10.3386/w26753.

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