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Journal articles on the topic 'User Experience Questionnaire'

Author: Grafiati

Published: 5 June 2025

Last updated: 1 August 2025

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1

Prayoga, Aditya, C W Kusuma, M Christy, and R Andika. "ANALISIS USER EXPERIENCE JOGJAKITA MENGGUNAKAN USER EXPERIENCE QUESTIONNAIRE (UEQ)." TEKNIMEDIA: Teknologi Informasi dan Multimedia 4, no. 1 (2023): 53–60. http://dx.doi.org/10.46764/teknimedia.v4i1.98.

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Analisis ini dipengaruhi oleh pesatnya pertumbuhan teknologi informasi dan komunikasi, yang memiliki pengaruh besar terhadap lingkungan masyarakat dan mengubah cara hidup dan cara kerja manusia. User experience (pengalaman pengguna) menjadi semakin penting dalam meningkatkan efektivitas sebuah aplikasi dan memperkuat hubungan antara pengguna dan aplikasi. Namun, penggunaan aplikasi juga memiliki dampak yang signifikan pada lingkungan masyarakat, termasuk peningkatan penggunaan energi dan dampak lingkungan yang terkait. Oleh karena itu, penting untuk mengevaluasi pengaruh penggunaan aplikasi/in

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Anderies, Anderies, Cindy Agustina, Tania Lipiena, Ayunda Raaziqi, and Alexander Agung Santoso Gunawan. "User Experience Analysis of Duolingo Using User Experience Questionnaire." Engineering, MAthematics and Computer Science Journal (EMACS) 5, no. 3 (2023): 155–59. http://dx.doi.org/10.21512/emacsjournal.v5i3.9227.

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The internet is one of the vital means for everyone to get various information easily and exact like they’re looking for. The use of internet-based learning that is applied in modern times is very influential in the field of education compared to the past, because it can develop language skills in a country, besides that increasingly sophisticated technology can help students learn in a structured manner. One of the impacts we can see or feel is on the learning process. With the internet, it is so much easier either for the students or the teachers. One of the well-known applications in the wo

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Aminurdin, Majid, Donny Maulana, and Tri Ngudi Wiyatno. "Measuring User Experience Of Traveloka Hotel Using User Experience Questionnaire." Journal of Applied Intelligent System 8, no. 2 (2023): 237–49. http://dx.doi.org/10.33633/jais.v8i2.8608.

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Nowadays, there are many online travel agencies (OTAs) in Indonesia that provide various options for their customers. Before choosing which OTA to use, customers usually check each platform to ensure that they offer the best service. Traveloka is the most preferred OTA app by 67.5% of respondents. Google Play Store reviews show that users are still confused with information such as pricing and proper payment. Some features do not work properly when making hotel reservations. User Experience Questionnaire is used to quickly measure the user experience level of the product. Attractiveness, persp

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Winanda, Salsa, Tengku Khairil Ahsyar, Angraini, and Megawati. "User Experience Evaluation of M-Passpor Using User Experience Questionnaire." Jurnal Sistem Cerdas 7, no. 3 (2024): 318–27. https://doi.org/10.37396/jsc.v7i3.474.

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This study evaluates UX of the M-Passpor application, an m-government application to facilitate the online passport administrative process and reduce queues at the immigration office. Although this application offers convenience in making passports, since its release M-Paspor has received many complaints from users regarding the services provided. A UX evaluation was conducted using the UEQ method, which measures six of these aspects aspects: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. The outputs presented that Perspective and Attractiveness aspects had t

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Bau, Rahmat Taufik RL, and Arief Setyanto. "Adaptasi Skala User Experience Questionnaire Dalam Pengujian User Experience Sistem Repositori." Respati 15, no. 1 (2020): 37. http://dx.doi.org/10.35842/jtir.v15i1.329.

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INTISARIDalam pengajuan kuesioner, penguji sering kali harus bertatap muka dengan responden agar responden mendapat pengarahan dan penjelasan mengenai produk yang akan diuji dalam kuesioner. Bagaimana jika responden dan penguji tidak berada pada tempat yang sama? Terlebih jika kuesioner yang diajukan berupa rentetan bundaran yang diapit oleh skala pada sisi kiri dan kanannya, seperti kuesioner UEQ. Adakah cara untuk bisa mengkontruksi bentuk kuesioner agar tidak terdapat interpretasi yang melenceng? Jurnal ini membahas tentang proses adaptasi skala UEQ dari skala -3 .. 0 .. +3 menjadi skala 1

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Hozairi, Buhari, Rofiudin, and Syariful Alim. "User Experience Analysis on Bakamla Messenger Applications Using User Experiences Questionnaire (UEQ)." Conference Series 4, no. 1 (2023): 1–10. http://dx.doi.org/10.34306/conferenceseries.v4i1.617.

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User experience describes the experience a user gets when using a software product. This research aims to measure the user experience when using the Bakamla Messenger application. Measurements were carried out using the User Experience Questionnaire (UEQ) method. The research was carried out by distributing online questionnaires to users of the Bakamla Messenger application, with a total of 117 respondents. The measurement results for the attractiveness aspect of 2.26, clarity of 2.30, efficiency of 2.24, accuracy of 2.27, and stimulation of 2.28 have a positive impression value and are includ

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Lestari, Intan Suci, and Aria Ar Razi. "EVALUASI USER EXPERIENCE PADA ANGKOT STOP SIGNAGE MENGGUNAKAN USER EXPERIENCE QUESTIONNAIRE." Demandia 7, no. 1 (2022): 83. http://dx.doi.org/10.25124/demandia.v7i1.4120.

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ANGKOT stop signage adalah media komunikasi visual yang biasanya ditempatkan di Kawasan pejalan kaki. Signage ini berfungsi sebagai tanda di mana ANGKOT harus berhenti dan menjadi tempat penumpang menunggu angkutan umum tersebut. Tujuan dari signage tersebut adalah untuk menumbuhkan kesadaran masyarakat untuk tertib menggunakan angkutan umum agar berhenti dan menunggu di tempat yang telah disediakan sehingga dapat mengurangi resiko kemacetan dan kecelakaan. Pada kenyataannya, tanda-tanda ini jarang sekali diperhatikan dan digunakan. Pada tahun 2016, Dinas Perhubungan Kota Bandung menerapkan de

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Priandani, Nurizal Dwi, Yohana Avelia Sandy, and Nadia Roosmalita Sari. "User Experience Evaluation of Botani Mobile Application using User Experience Questionnaire." Jurnal Teknologi dan Manajemen Informatika 9, no. 1 (2023): 12–19. http://dx.doi.org/10.26905/jtmi.v9i1.9025.

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Agriculture is an important sector in Indonesia. Farming are how most people make a living within the population [1]. Currently, access to consult with agricultural experts is something that farmers don't have as a privilege. The combination of technology and agriculture needs to be developed to make it easier for farmers to consult. Botani Mobile Apps is an Android-based application that has been developed by the Faculty of Agriculture UB. The purpose of this application is to facilitate farmers in agricultural cultivation. User experience is how a person feels when using a product, system, o

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Aulia, Eva. "ANALISIS USER EXPERIENCE APLIKASI TWITTER MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE (UEQ)." Jurnal Teknik dan Science 3, no. 1 (2024): 31–39. http://dx.doi.org/10.56127/jts.v3i1.907.

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Twitter merupakan situs jejaring sosial yang digunakan untuk berkomunikasi dalam pesan singkat yang sering disebut “kicauan”. Jumlah pengguna Twitter di Indonesia mencapai 24 juta penguna pada Januari 2023. Belum lama ini, Twitter mengalami beberapa perubahan seperti mengubah beberapa kebijakan mengenai centang biru pada akun Twitter, batasan jumlah karakter pada satu unggahan Tweet, dan mengubah beberapa fitur yang ada pada aplikasi tersebut. Perubahan tersebut justru membuat pengalaman pengguna menjadi buruk dan tidak puas. Dilihat dari ulasan yang diunggah pada Google Play Store, terdapat b

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Rahmawati, Rida, and Nabila Rizki Oktadini. "Analisis User Experience Aplikasi McDonald’s Dengan Menggunakan Metode User Experience Questionnaire." JURNAL FASILKOM 14, no. 1 (2024): 26–33. http://dx.doi.org/10.37859/jf.v14i1.6939.

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Penelitian ini bertujuan untuk mengidentifikasi dan melakukan analisis terhadap pengalaman pengguna (user experience) pada aplikasi McDonald's. Penelitian ini menggunakan metode User Experience Questionnaire dimana peneliti melakukan survei dengan menyebarkan kuesioner kepada masyarakat secara daring dengan menggunakan media google form yang berisi instrumen pertanyaan mengenai pengalaman pengguna dan juga observasi dengan mengamati ulasan aplikasi McDonald’s pada Appstore dan Playstore. Untuk mengetahui populasi pada pengguna aplikasi McDonald's sehingga digunakan rumus Lemeshow dengan disimp

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Indriyana, Siti, Tasyifa Nafsiah Muthmainah, and Azhari Ali Ridha. "ANALISIS USER EXPERIENCE PADA PLATFORM LINKEDIN MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE." METHOMIKA Jurnal Manajemen Informatika dan Komputerisasi Akuntansi 7, no. 2 (2023): 208–16. http://dx.doi.org/10.46880/jmika.vol7no2.pp208-216.

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LinkedIn is the largest professional networking application in the world, classified as a social networking site (SNS) application. Indonesia is one of the countries with the highest number of active LinkedIn users. To ensure user comfort, LinkedIn regularly updates their application. However, recently there have been some negative ratings regarding the LinkedIn application. To directly assess this, a research study was conducted to determine user satisfaction while interacting with the features available on LinkedIn. This research was carried out using the user experience questionnaire method

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Rondonuwu, Yeremia Victor, and David Thanlian Kurniawan. "Evaluasi User Experience Pada Sistem Informasi Perpustakaan Menggunakan User Experience Questionnaire." Journal of Information System Research (JOSH) 5, no. 4 (2024): 1500–1507. https://doi.org/10.47065/josh.v5i4.5296.

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This study evaluates the User Experience (UX) of the Library Information System at Pignatelli Triputra University using the User Experience Questionnaire (UEQ) to ensure that investment in the development of the library information system provides maximum benefits, minimizes user barriers, and enhances the effectiveness and efficiency of library operations. The study involved 30 students as respondents, measuring six components of user experience with average scores: attractiveness (1.61), clarity (1.84), accuracy (1.51), efficiency (1.88), stimulation (1.38), and novelty (0.88). The results i

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Permana, Jeki Harya, Megawati Megawati, Eki Saputra, and Zarnelly Zarnelly. "Evaluasi User Experience Pada Aplikasi Maxim Mobile Menggunakan User Experience Questionnaire." JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) 10, no. 2 (2025): 1178–84. https://doi.org/10.29100/jipi.v10i2.6192.

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Nouriska, Sophia, Meida Cahyo Untoro, Aidil Afriansyah, Mugi Praseptiawan, Winda Yulita, and Ilham Firman Ashari. "USER EXPERIENCE ANSWER SYSTEM AUTOMATICALLY WITH USER CENTERED DESIGN AND USER EXPERIENCE QUESTIONNAIRE-SHORT." JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer) 9, no. 1 (2023): 81–88. http://dx.doi.org/10.33480/jitk.v9i1.4152.

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The interface of the automatic answer assessment system is plagued by several issues, including an unfamiliar layout, unresponsive design, inconsistency in elements, and a lack of clarity in presenting information. These problems significantly hinder the overall user experience. As a result, this study aimed to address these challenges by designing a user-centered experience for the automatic answer assessment system, using a high-fidelity prototype tailored to meet user needs. The user-centered design method involved four crucial stages: Specify The Context Of Use, Specify Requirements, Creat

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Ratmoko, Eirene, and Magdalena Pakereng. "ANALISIS USER EXPERIENCE MAHASISWA TERHADAP SISTEM INFORMASI SIASAT MENGGUNAKAN USER EXPERIENCE QUESTIONNAIRE." Jurnal Teknik Informasi dan Komputer (Tekinkom) 5, no. 1 (2022): 11–18. http://dx.doi.org/10.37600/tekinkom.v5i1.498.

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The current development of information systems needs to be reviewed whether the quality of the information system is able to answer the needs of its users. One of the information system technologies is the Satya Wacana Academic Information System (SIASAT), which until now there has been no research that discusses the level of user experience satisfaction when using the SIASAT. Therefore, an analysis of the student SIASAT user experience was carried out using the User Experience Questionnaire (UEQ) method. UEQ is a measurement measured from aspects of its use and aspects of experience including

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Hidayat, A., and V. G. Utomo. "User experience measurement of adaptive online module system using user experience questionnaire." Journal of Physics: Conference Series 1918, no. 4 (2021): 042146. http://dx.doi.org/10.1088/1742-6596/1918/4/042146.

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Prasetyaningsih, Sandi, and Widya Putri Ramadhani. "Analisa User Experience pada TFME Interactive Learning Media Menggunakan User Experience Questionnaire." JURNAL INTEGRASI 13, no. 2 (2021): 147–57. http://dx.doi.org/10.30871/ji.v13i2.3180.

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Multimedia interaktif merupakan media pembelajaran yang memanfaatkan teknologi untuk memudahkan proses pembelajaran. Beberapa sekolah maupun lembaga pendidikan mulai menggunakannya sebagai media pembelajaran, salah satunya Teaching Factory Manufacturing of Electronics (TFME) Politeknik Negeri Batam menggunakan TFME Interactive Learning Media sebagai media pembelajaran interaktif. Tujuan penelitian ini adalah membuat media pembelajaran interaktif berbasis website dan mengetahui kualitas pengalaman pengguna terhadap TFME Interactive Learning Media. Implementasi produk menggunakan model perancang

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Riordan Jaka Rachmadi. "Evaluasi User Experience Aplikasi Coop Access Dengan Menggunakan Metode User Experience Questionnaire." Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2, no. 2 (2024): 118–28. http://dx.doi.org/10.61132/manuhara.v2i2.730.

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This research aims to evaluate the user experience of Coop Access application users at Financial Cooperatives. This research is quantitative research. The method used to obtain primary data was to use a survey, then the data was processed using Data Analysis Tool Version 11. The population studied in this research were members of Koperasi Wanita Sejahtera who were users of the Coop Access application and numbered 166 subjects. Using the Slovin’s formula, the number of samples used in this research was 117. The user experience dimension was divided into six indicators, namely attractiveness, pe

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Fadillah, Muhammad Arfan, Amak Yunus, and Alex Endy Budianto. "ANALISIS USER EXPERIENCE PADA AUGMENTED REALITY ORGANOLOGY MENGGUNAKAN USER EXPERIENCE QUESTIONNAIRE (UEQ)." JATI (Jurnal Mahasiswa Teknik Informatika) 6, no. 2 (2022): 512–18. http://dx.doi.org/10.36040/jati.v6i2.4888.

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Augmented Reality merupakan salah satu inovasi teknologi yang memberikan manfaat bagi manusia. Salah satunya adalah AR Organology, AR Organology merupakan aplikasi yang mempelajari tentang sistem pencernaan dan pernfasan pada manusia. User experience adalah tanggapan pengguna atas respon dari penggunaan suatu sistem. user experience yang baik merupakan kunci sebuah produk interaktif, oleh karena itu untuk meningkatkan produk terkait aspek kualitas maka mengukur user experience penting dilakukan dengan cara yang efisien, sehingga tujuan penelitian ini adalah mengukur dan mengetahui kualitas apl

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Tira Siya Fajar Rahayu and Muhammad Fikry Aransyah. "ANALYSIS OF QRIS USER EXPERIENCE USING THE USER EXPERIENCE QUESTIONNAIRE (UEQ) METHOD." Jurnal Teknologi Informasi Universitas Lambung Mangkurat (JTIULM) 8, no. 1 (2023): 31–38. http://dx.doi.org/10.20527/jtiulm.v8i1.149.

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Digital wallets are the most preferred payment method by Indonesian digital society compared to other payment methods, namely cash payments and bank transfers. Over time, several digital wallet platforms began to create QR codes according to their respective platforms. With each platform having its own QR Code, this can make it difficult for users to make payments. Therefore, Bank Indonesia, which is tasked with regulating and maintaining the smooth running of the payment system, regulates the QR Code to be standardized in accordance with the International Europe Mastercard Visa standard. A pr

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Saputra, Fauzi Adi, Mia Putri Yeza, Muhammad Farhan Fahrezy, Amata Fami, and Irma Rasita Gloria Barus. "Comparing User Experience Maxim and inDrive Applications Using the User Experience Questionnaire." ILKOMNIKA: Journal of Computer Science and Applied Informatics 6, no. 1 (2024): 79–90. http://dx.doi.org/10.28926/ilkomnika.v6i1.614.

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Online transportation applications are vital in meeting daily mobility needs in today's world. The fierce competition between transportation apps like Maxim and Indrive demands a deep understanding of user satisfaction factors to ensure preference and loyalty. This study aims to recognize and compare elements that impact user satisfaction of the two applications. User satisfaction with both applications. Using the quantitative method of data for the User Experience Questionnaire (UEQ) was gathered via an online survey. from 89 respondents. These questionnaires are designed to measure specific

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Ayunda Agustina, Reggy, and Muhamad Azrino Gustalika. "Evaluasi User Experience Pada Aplikasi Linkaja Menggunakan Metode User Experience Questionnaire (UEQ)." Bulletin of Information Technology (BIT) 3, no. 4 (2022): 323–31. http://dx.doi.org/10.47065/bit.v3i4.401.

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Rapid technological developments, increasingly complete with the presence of fintech. One of the developing fintech in Indonesia is E-Wallet. Several supporting applications for using E-Wallet include OVO, DANA, LinkAja, ShopeePay and GoPay. According to the results of research by the Daily Social, LinkAja is an E-Wallet that still has few users and has a low rating on the Google Play Store when compared to other E-Wallets. LinkAja users have submitted various complaints in the Google Play Store comments column. Apart from that, LinkAja users also felt other complaints, such as failed upgrades

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Indah Tri Handayani, Hafidzah Hafidzah, and Uppit Yuliani. "ANALISIS USER EXPERIENCE PADA APLIKASI THREADS MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE (UEQ)." Jurnal Ilmiah Teknik 3, no. 1 (2024): 19–27. http://dx.doi.org/10.56127/juit.v3i1.1157.

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This research aims to analyze the User Experience in the Threads application through the application of the User Experience Questionnaire (UEQ) method. User Experience (UX) is how users interact with a product or service offered by a company or organization. The role of users certainly greatly influences the success of an application. The Threads app is a social media app that launched on July 5, 2023, but its user experience has not been explored much. The UEQ method is used to measure various aspects of user experience, including Attractiveness, Clarity, Efficiency, Appropriateness, Stimulat

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Putri, Dila Okta Dwi, and Dinda Lestarini. "Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ)." SISTEMASI 13, no. 6 (2024): 2434. https://doi.org/10.32520/stmsi.v13i6.4566.

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One form of information technology advancement is the use of AI in website development, one of which is ChatGPT website. ChatGPT has a poor user experience in various aspects, so it is necessary to evaluate the user experience on the ChatGPT website using User Experience Questionnaire (UEQ). The attractiveness variable obtained a positive evaluation value of 1.503. The perspicuity variable obtained a positive evaluation value of 1.661. The efficiency variable obtained a positive evaluation value of 1.615. The dependability variable obtained a positive evaluation value with an overall average v

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Nurmita, Nurmita, Yerix Ramadhani, and Sepriano. "EVALUATION OF USER EXPERIENCE OF BELANJO APPLICATION USING USER EXPERIENCE QUESTIONNAIRE (UEQ)." Antivirus : Jurnal Ilmiah Teknik Informatika 19, no. 1 (2025): 30–40. https://doi.org/10.35457/antivirus.v19i1.4286.

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Aplikasi Belanjo merupakan platform e-commerce yang dirancang untuk memudahkan pengguna, khususnya di wilayah Jambi, dalam memenuhi kebutuhan dapur dan produk lainnya. Penelitian ini dilakukan untuk menilai pengalaman pengguna (User Experience/UX) pada aplikasi Belanjo dengan menerapkan pendekatan User Experience Questionnaire (UEQ). Survei dilakukan terhadap 100 responden untuk menilai enam dimensi pengalaman pengguna, yaitu daya tarik (attractiveness), kejelasan (perspicuity), efisiensi (efficiency), presisi (dependability), stimulasi (stimulation), dan kebaruan (novelty). Hasil penelitian m

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Yeza, Mia Putri, Fauzi Adi Saputra, Marsya Halya Alfrida, Capriandika Putra Susanto, Anka Luffi Ramdani, and Humannisa Rubina Lestari. "Comparing User Experience Poro and Obenkyou Applications Using the User Experience Questionnaire." Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) 9, no. 4 (2025): 1478–88. https://doi.org/10.35870/jtik.v9i4.4217.

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The success of educational apps is closely tied to the quality of user experience (UX). This study compared the UX of two Japanese language learning apps, Poro and Obenkyou, to examine the impact of different instructional designs. Sixty-five respondents, all of whom had used both apps for at least one week, rated six UX dimensions-Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty-using the User Experience Questionnaire (UEQ). Data analysis using the official UEQ tool and independent t-tests showed that both apps received positive ratings on all dimensions, but P

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Mohd Razali, Noraziah, Azahar Harun, and Ruslan Abdul Rahim. "Virtual skin: Assessing Player Experience of Attractiveness with the User Experience Questionnaire (UEQ)." INTERNATIONAL JOURNAL OF ART AND DESIGN 5, no. 2 (2021): 33–44. http://dx.doi.org/10.24191/ijad.v5i2.4.

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There are numerous subfields within visual communication, one of which is new media, alongside conventional practices such as advertising, photography, the web, animation, and signage. Blogs, social media, video games, email and the pervasiveness of smartphones have all resulted in the emergence of new media that are inextricably linked to the internet and the online environment. since the first mobile game, "Tetris", in 1994 and “Snakes" in 1997, the visual element in mobile games has evolved significantly, culminating in the modern-day mobile gaming world. These changes have involved progres

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Tuah, Nooralisa Mohd, Wan Nooraishya Wan Ahmad, Ryan MacDonell Andrias, Dg Senandong Ajor, Suaini Sura, and Ahmad Rizal Ahmad Rodzuan. "Assessing the user experience of marker-based 3D WebAR applications using user experience questionnaire." International Journal of Informatics and Communication Technology (IJ-ICT) 14, no. 1 (2025): 31. https://doi.org/10.11591/ijict.v14i1.pp31-41.

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Marker-based 3D web-based augmented reality (WebAR) applications are an emerging field that merges web technologies with augmented reality. WebAR has gained popularity because of its ability to provide users with a reliable and autonomous platform. Yet, a limited investigation has verified its application and user perspective on its ability to function. This study is designed to evaluate the user experiences of marker-based 3D WebAR applications using the user experience questionnaire (UEQ). This study assesses various elements of the user experience, including attractiveness, clarity, engagem

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Nooralisa, Mohd Tuah Wan Nooraishya Wan Ahmad Ryan MacDonell Andrias Dg. Senandong Ajor Suaini Sura Ahmad Rizal Ahmad Rodzuan. "Assessing the user experience of marker-based 3D WebAR applications using user experience questionnaire." International Journal of Informatics and Communication Technology 14, no. 1 (2025): 31–41. https://doi.org/10.11591/ijict.v14i1.pp31-41.

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Marker-based 3D web-based augmented reality (WebAR) applications are an emerging field that merges web technologies with augmented reality. WebAR has gained popularity because of its ability to provide users with a reliable and autonomous platform. Yet, a limited investigation has verified its application and user perspective on its ability to function. This study is designed to evaluate the user experiences of marker-based 3D WebAR applications using the user experience questionnaire (UEQ). This study assesses various elements of the user experience, including attractiveness, clarity, engagem

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Simamora, Aldisia Putra, Adi Yanto, and Winanti Winanti. "EVALUASI USER EXPERIENCE PADA APLIKASI BANK DIGITAL SEABANK MENGGUNAKAN USER EXPERIENCE QUESTIONNAIRE (UEQ)." Insan Pembangunan Sistem Informasi dan Komputer (IPSIKOM) 11, no. 2 (2023): 1. http://dx.doi.org/10.58217/ipsikom.v11i2.254.

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ABSTRAKPerkembangan bank digital yang semakin tinggi, banyak perusahaan mulai menginvestasikan dananya dalam pengembangan bank digital. SeaBank menjadi salah satu aplikasi bank digital yang sangat berkembangan pesat di Indonesia dan terus berinovasi memberikan pelayanan terbaik bagi nasabahnya. Meskipun SeaBank telah diunduh lebih 5 juta pengguna, namun ditemukan keluhan yang disampaikan pengguna seperti proses pendaftaran akun yang sangat susah dan aplikasi semakin lambat. Keluhan terkait kualitas layanan dan sistem akan mempengaruhi tingkat kepuasan pengguna secara signifikan terhadap aplika

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Wijaya, Lukas William, Florensia Sapty Rahayu, and Putri Nastiti. "Analisis User Experience pada Sistem Operasi Windows 11 Menggunakan Metode User Experience Questionnaire (UEQ)." KONSTELASI: Konvergensi Teknologi dan Sistem Informasi 4, no. 1 (2024): 125–35. http://dx.doi.org/10.24002/konstelasi.v4i1.8708.

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Windows 11 merupakan salah satu produk yang diluncurkan oleh Microsoft. Ketika penelitian ini dibuat, Windows 11 baru memiliki pengguna secara global sebesar 15,54%. Walaupun jumlah penggunanya masih jauh lebih sedikit dibandingkan Windows 10 yang mencapai 70,3%, tetapi dimasa depan tingkat adopsi dari Windows 11 akan terus meningkat. Namun dibalik peningkatan adopsi yang terus meningkat, terdapat masalah yang dirasakan pengguna sehingga membuat pengguna merasa tidak nyaman dalam menggunakannya seperti sistem operasi yang berjalan lambat, dan aplikasi tidak berjalan dengan semestinya. Masalah

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Marpaung, Sabam Yehezkiel Ricardo, and Nia Nuraeni. "Evaluasi User Experience Website E-Learning My-Elnusa Menggunakan User Experience Questionnaire (UEQ)." Swabumi 11, no. 1 (2023): 78–84. http://dx.doi.org/10.31294/swabumi.v11i1.15354.

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Mujinga, Mathias. "Online Banking User Experience: A User Experience Questionnaire (UEQ) Assessment in South Africa." Indonesian Journal of Information Systems 6, no. 2 (2024): 117–29. http://dx.doi.org/10.24002/ijis.v6i2.8606.

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Online banking has seen tremendous growth driven by the emergence of the fourth industrial (4IR) and innovative technologies in every aspect of our daily activities. Hence, there is an emergence of areas of research around aspects of online banking, such as the need for user experience. This paper evaluates online banking user experience (UX) using the user experience questionnaire (UEQ). The study collected 725 survey responses from UEQ in South Africa, and the findings show a high quality of UX based on a comparison against the UEQ benchmark data set. More specifically, the hedonic quality s

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Ramadhan, Muhammad Gilang, Nabila Rizky Oktadini, Pacu Putra, Putri Eka Sevtiyuni, and Allsela Meiriza. "Analysis of User Experience on the MyPertamina Application using User Experience Questionnaire Method." Jurnal Komtika (Komputasi dan Informatika) 7, no. 2 (2023): 176–86. http://dx.doi.org/10.31603/komtika.v7i2.10467.

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MyPertamina is an application launched by PT Pertamina (Persero) in 2017. Although the MyPertamina application has many programs that should be able to facilitate the community but unfortunately the rating of this application is still bad, namely 3.3 on a scale of 5 on Google PlayStore from hundreds of thousands of user reviews both android and ios this application has negative reviews. Thus user experience (UX) analysis is needed. User Experience Questionnaire (UEQ) is the right method in this research. Because this method interacts directly with what users feel when operating the MyPertamina

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Nariswari, Anindya Dewi, Asif Faroqi, and Tri Lathif Mardi Suryanto. "Evaluasi User Experience Aplikasi Digital Banking Jenius Menggunakan Metode User Experience Questionnaire (UEQ)." Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi 13, no. 1 (2024): 574. http://dx.doi.org/10.35889/jutisi.v13i1.1756.

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Irvan, Muhamad irvandra, Muhamad Jazman Jazman, Eki Saputra Eki, Syaifullah, and Tengku Khairil Ahsyar. "Redesign of User Experience in Inaportnet Using the User Experience Questionnaire Method tnd User-Centered Design." INOVTEK Polbeng - Seri Informatika 10, no. 1 (2025): 204–13. https://doi.org/10.35314/dpf22c38.

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The Directorate General of Sea Transportation, under Indonesia's Ministry of Transportation, developed Inaportnet as a digital platform mandated by Ministerial Regulation Number PM 8 of 2022 to streamline ship service procedures and enhance e-government implementation. This study evaluates the user experience (UX) of the Inaportnet website, focusing on its usability, security, and overall design using a user-centred design (UCD) approach and the User Experience Questionnaire (UEQ) method. Data were collected from 56 respondents, including stakeholders such as ship operators, port authorities,

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Rayhan Ananda Hafiz Pradipta, Dimas Akbar Tama, Kinaya Khairunnisa Komariansyah, et al. "Analyzing User Experience In The M-Tix Application Using The User Experience Questionnaire Method." International Journal of Multilingual Education and Applied Linguistics 1, no. 3 (2024): 84–94. http://dx.doi.org/10.61132/ijmeal.v1i3.67.

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The utilization of mobile applications in the service sector has experienced significant growth, fueled by increased access to the internet and the use of smartphones. The M-TIX app, which provides online movie ticket booking services, is one example of an app that has become an important part of movie fans' routines. Despite its popularity, users have reported various issues related to usability and overall user satisfaction. In this study, we focus on the user experience of the M-TIX app by using the User Experience Questionnaire (UEQ) to identify the strengths and weaknesses of the user exp

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Rayhan Ananda Hafiz Pradipta, Hasna Nabiilah Widiani, Dimas Akbar Tama, et al. "Analyzing User Experience In The M-TIX Application Using The User Experience Questionnaire Method." International Journal of Multilingual Education and Applied Linguistics 1, no. 3 (2024): 61–71. http://dx.doi.org/10.61132/ijmeal.v1i3.62.

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The utilization of mobile applications in the service sector has experienced significant growth, fueled by increased access to the internet and the use of smartphones. The M-TIX app, which provides online movie ticket booking services, is one example of an app that has become an important part of movie fans' routines. Despite its popularity, users have reported various issues related to usability and overall user satisfaction. In this study, we focus on the user experience of the M-TIX app by using the User Experience Questionnaire (UEQ) to identify the strengths and weaknesses of the user exp

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Pandu and Ahmad Nurul Fajar. "E-learning implementation using user experience questionnaire." Journal of Physics: Conference Series 1367 (November 2019): 012015. http://dx.doi.org/10.1088/1742-6596/1367/1/012015.

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Rivansyah, Muhammad, Deni Arifianto, and Wiwik Suharso. "Analisis User Interface dan User Experience Pada SIA Mobile UM Jember dengan Metode User Experience Questionnaire." JUSTINDO (Jurnal Sistem dan Teknologi Informasi Indonesia) 8, no. 2 (2023): 108–15. http://dx.doi.org/10.32528/justindo.v8i2.623.

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SIA UMJ Mobile adalah singkatan dari Sistem Informasi Akademik berbasis mobile Universitas Muhammadiyah Jember. Aplikasi ini merupakan sistem informasi akademik berbasis Android yang dimiliki oleh universitas Muhammadiyah Jember. Fungsinya adalah membantu mahasiswa dalam mencari informasi tentang perkuliahan dengan akses yang dapat diakses di berbagai tempat dan waktu. Dalam penelitian ini dilakukan analisis UI dan UX pada Sistem Informasi Akademik UMJ Mobile yang berfungsi menilai tingkat keberhasilan UI dan UX. Untuk menilai tingkat keberhasilan UI dan UX penulis menggunakan metode perhitung

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Rizky Ulyani, Suhartini, and Nur Aini H. "User Experience Analysis on the DANA Application Using the User Experience Questionnaire (UEQ) Method." Journal of Artificial Intelligence and Engineering Applications (JAIEA) 4, no. 1 (2024): 252–56. http://dx.doi.org/10.59934/jaiea.v4i1.617.

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Technology has become an integral part of man's daily life by the growth and development of technology down to the present day brought many changes to mankind's survival. One of the changes to human life is the presence of a digital wallet application that can make transaction payment systems such as the application of funds easier. The study uses the User Experience Questionnaire (UEQ) method. The study aims to identify the level of user experience of applications of fund on Prabumulih university students who use apps based on variables attractiveness, variables efficiency, variables dependab

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Wicaksana, Arya Dimas, Rizki Juliansyah, Muhammad Anggi Lubis, Amata Fami, and Bontisesari Wahyoedi. "Measuring the User Experience of LMS CLASS-IPB Using the User Experience Questionnaire Method." Journal of Information Systems and Informatics 6, no. 2 (2024): 851–64. http://dx.doi.org/10.51519/journalisi.v6i2.731.

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This study conducts the measurement of user experience (UX) of the CLASS-IPB Learning Management System (LMS) using the User Experience Questionnaire (UEQ) method. The research was carried out through several stages, including a literature review, method determination, data collection, and data analysis using UEQ Data Analysis Tools. It involved 45 students who provided feedback on six UX aspects: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. Results indicated that CLASS-IPB excels in pragmatic qualities, particularly in efficiency, perspicuity, and dependab

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Novitasari, Tri Ayu, Sepyan Purnama Kristanto, and Lutfi Hakim. "Evaluasi User Experience Aplikasi Prospect Dengan Menggunakan Usability Testing dan User Experience Questionnaire (UEQ)." Explore: Jurnal Sistem Informasi dan Telematika 15, no. 1 (2024): 113. http://dx.doi.org/10.36448/jsit.v15i1.3635.

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Adli, Muhammad Rifqi, Wahyudin Wahyudin, and Syamsul Bahri. "Evaluasi User Experience Pada Pengguna Aplikasi Maxim Indonesia Menggunakan Metode User Experience Questionnaire (UEQ)." Jurnal Teknik Komputer 10, no. 2 (2024): 171–77. http://dx.doi.org/10.31294/jtk.v10i2.23213.

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Pengalaman pengguna (User Experience) merupakan aspek yang sangat penting dalam kesuksesan sebuah aplikasi. Pengguna yang memiliki pengalaman positif dengan sebuah aplikasi cenderung akan lebih sering menggunakan aplikasi dan lebih mungkin merekomendasikannya kepada orang lain. Oleh karena itu evaluasi terhadap pengalaman pengguna pada suatu aplikasi merupakan hal yang sangat penting untuk memastikan bahwa pengguna memiliki pengalaman yang baik dan memuaskan. Metode evaluasi yang digunakan pada penelitian ini adalah User Experience Questionnaire. Adapun aspek-aspek yang dievaluasi meliputi Att

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Pratama, Arista, Asif Faroqi, and Eka Prakarsa Mandyartha. "Evaluation of User Experience in Integrated Learning Information Systems Using User Experience Questionnaire (UEQ)." Journal of Information Systems and Informatics 4, no. 4 (2022): 1019–29. http://dx.doi.org/10.51519/journalisi.v4i4.394.

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Information and Communication Technology (ICT) has a role in assisting in monitoring and evaluating the learning process in schools. Integrated Learning Information System is the application of an integrated information system to improve the quality of academic and learning services accessed by all school members (teachers, homeroom teachers, foundations, and students) and parents/guardians of students. The learning information system focuses on making it easier to monitor and evaluate student academic and learning outcomes. User experience measurement is carried out to determine the extent to

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Ahda, Aulia Safira, and Chanifah Indah Ratnasari. "User Experience Testing on the UII Informatics Department Website using the User Experience Questionnaire." SISTEMASI 12, no. 2 (2023): 527. http://dx.doi.org/10.32520/stmsi.v12i2.2881.

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Maheswari, Alifia Laksita, and Krisnanik Krisnanik. "ANALISIS USER EXPERIENCE DAN REDESIGN ANTARMUKA WEBSITE ELSAM DENGAN METODE USER EXPERIENCE QUESTIONNAIRE (UEQ)." Jurnal Sistem Informasi dan Aplikasi (JSIA) 1, no. 1 (2023): 1–13. http://dx.doi.org/10.52958/jsia.v1i1.5888.

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ELSAM ialah suatu lembaga yang bergerak pada bidang pendidikan Hak Asasi Manusia (HAM). Dalam websitenya, ELSAM memiliki peranan utama sebagai wadah bagi masyarakat indonesia untuk mengetahui ilmu serta mengawal isu HAM yang ada, pada website ini masyarakat dapat dengan mudah mendapatkan informasi publikasi terkait riset atau kajian HAM. Suatu website dapat dikatakan baik tidak hanya dari sisi bagaimana tampilan yang ditunjukkan, tetapi bagaimana sebuah website dapat memberikan manfaat yang maksimal bagi pengguna. Pengguna akan mengakses kembali suatu website apabila website tersebut sudah mem

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Kusuma Dewi, Fatimah Azzahra. "User Experience Testing on JoinGeek Admin using a User Experience Questionnaire and Usability Testing." SISTEMASI 13, no. 3 (2024): 1157. http://dx.doi.org/10.32520/stmsi.v13i3.4084.

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Adawiyah, Rabiatul, and Nabila Rizky Oktadini. "Analisis Komparasi User Experience Pada Aplikasi OVO dan DANA dengan Metode User Experience Questionnaire." Journal of Information System Research (JOSH) 5, no. 3 (2024): 829–40. https://doi.org/10.47065/josh.v5i3.5098.

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The development of digital wallet technology, especially through smartphone platforms such as OVO and DANA, has changed the financial transaction landscape significantly. Both applications function as digital payment tools, but they have differences in features, layout, colors and performance. User experience (UX) is the basis of research because it is a crucial factor in the success of a product or service. By comparing the two applications through UEQ, we can provide valuable insight into the strengths and weaknesses of each platform, as well as provide a broader view of trends and best prac

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Agus Ariwanta, I. Putu Yesha, I. Made Agus Oka Gunawan, and Gede Indrawan. "Evaluasi User Experience Sistem Informasi Akademik Pada Website mahasiswa.pkkb.ac.id Menggunakan User Experience Questionnaire (UEQ)." Journal of Information System Research (JOSH) 5, no. 2 (2024): 363–73. https://doi.org/10.47065/josh.v5i2.4490.

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The information system website on mahasiswa.pkkb.ac.id is a crucial platform for students to access academic information, class schedules, and other educational resources. Evaluating the User Experience (UX) of such a website's information system is a critical step in enhancing the quality of online educational services. In this research, the researcher utilized the User Experience Questionnaire (UEQ) method to measure the UX on the mahasiswa.pkkb.ac.id student information website. The research was conducted at Kartini Bali Health Polytechnic with 63 student respondents who are currently activ

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