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Dissertations / Theses on the topic 'User Need'
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Chew, Selene Se Lui. "Designers as Entrepreneurs: An Investigation on Why Startups Need Design and Design Need Startups." The Ohio State University, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=osu1417611292.
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Li, Shuguang. "Beyond question answering : understanding the information need of the user." Thesis, University of York, 2011. http://etheses.whiterose.ac.uk/4171/.
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Intelligent interaction between humans and computers has been a dream of artificial intelligence since the beginning of digital era and one of the original motivations behind the creation of artificial intelligence. A key step towards the achievement of such an ambitious goal is to enable the Question Answering systems understand the information need of the user. In this thesis, we attempt to enable the QA system's ability to understand the user's information need by three approaches. First, an clarification question generation method is proposed to help the user clarify the information need and bridge information need gap between QA system and the user. Next, a translation based model is obtained from the large archives of Community Question Answering data, to model the information need behind a question and boost the performance of question recommendation. Finally, a fine-grained classification framework is proposed to enable the systems to recommend answered questions based on information need satisfaction.
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Franke, Nikolaus, and Hippel Eric von. "Satisfying Heterogeneous User Needs via Innovation Toolkits: The Case of Apache Security Software." Elsevier, 2003. http://epub.wu.ac.at/3094/1/apache.pdf.
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User needs for a given product type can be quite heterogeneous. Segmenting the market and providing solutions for average user needs in each segment is a partial answer that will typically leave many dissatisfied - some seriously so. We hypothesize that providing users with "toolkits for user innovation" to enable them to more easily design customized products for themselves will increase user satisfaction under these conditions.
We test this hypothesis via an empirical study of Apache security software - "open source" software that is designed to be modifiable by skilled users. We find that heterogeneity of need is high, and that many Apache users are dissatisfied with standard security functionality on offer. We also find that users creating their own software modifications are significantly more satisfied than are non-innovating users. We conclude by suggesting that the "toolkits for user innovation" approach to enhancing user satisfaction might be generally applicable to markets characterized by heterogeneous user needs. (authors' abstract)
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Nolan, Kevin Patrick. "Basic Psychological Need Fulfillment and User Resistance to Objective and Analytical Decision-Making Practices in Employee Selection." Bowling Green State University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1343479006.
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Yang, Binbin. "Enhancing User Engagement in Electronic Commerce Through the Transition to a Digital Ecosystem." Thesis, Umeå universitet, Institutionen för informatik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-124532.
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Electronic Commerce (EC) companies are faced with a highly competitive environment today. Strengthening user engagement in digital ecosystems is a promising approach to increasing value co-creation. However, enterprise-oriented user engagement strategies examined in previous studies are relatively inadequate to meet today’s expectations. This paper looks to answer the question, “how to effectively strengthen user engagement to acquire a sustainable value co-creation system in EC.” A plausible user engagement strategy was revealed by analyzing a single case study in the music sector based on details of a digital ecosystem. Semi-structured interviews performed with company Xiami along with their users, show that the recognition of user-oriented needs and the expansion of user-driven demands are two key aspects for EC companies to maintain a sustainable growth of value co-creation.
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Khalane, Tiisetso. "Software quality assurance in Scrum the need for concrete guidance on SQA strategies in meeting user expectations." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/5670.
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Includes abstract.Includes abstract.
The purpose of this study is to identify and present the concerns of project stakeholders in relation to Software Quality Assurance (SQA) in a Scrum environment. Guided by the tenets of Classic Grounded Theory Methodology, this exploratory and inductive case study presents a broad range of SQA concepts related to the main concern of “Meeting User Expectations”. In trying to resolve the main concern, the Scrum project stakeholders alluded to lack of “Concrete Guidance” on SQA strategies, tools, and techniques in Scrum. The lack of concrete guidance in Scrum requires a development team to devise “Innovations” which may include “Adopting Practices” from other methodologies and carefully designing the “Process Structure” to accommodate the “Adopted Practices”, ensure “Continuous Improvement” of the process, and provide an environment for “Collaborative Ownership”. In addition to the “Need for Concrete Guidance”, the study reveals two other important concepts necessary for “Meeting User Expectations”: the “Need for Solid User Representation” and the “Need for Dedicated Testing”. While some Agile proponents claim that the Agile SQA practices are adequate on their own, the study reveals a number of challenges that impact on a team’s ability to meet user expectations when there is no dedicated tester in a Scrum environment.
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Chandramohan, Senthilkumar. "Revisiting user simulation in dialogue systems : do we still need them ? : will imitation play the role of simulation ?" Phd thesis, Université d'Avignon, 2012. http://tel.archives-ouvertes.fr/tel-00875229.
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Recent advancements in the area of spoken language processing and the wide acceptance of portable devices, have attracted signicant interest in spoken dialogue systems.These conversational systems are man-machine interfaces which use natural language (speech) as the medium of interaction.In order to conduct dialogues, computers must have the ability to decide when and what information has to be exchanged with the users. The dialogue management module is responsible to make these decisions so that the intended task (such as ticket booking or appointment scheduling) can be achieved.Thus learning a good strategy for dialogue management is a critical task.In recent years reinforcement learning-based dialogue management optimization has evolved to be the state-of-the-art. A majority of the algorithms used for this purpose needs vast amounts of training data.However, data generation in the dialogue domain is an expensive and time consuming process. In order to cope with this and also to evaluatethe learnt dialogue strategies, user modelling in dialogue systems was introduced. These models simulate real users in order to generate synthetic data.Being computational models, they introduce some degree of modelling errors. In spite of this, system designers are forced to employ user models due to the data requirement of conventional reinforcement learning algorithms can learn optimal dialogue strategies from limited amount of training data when compared to the conventional algorithms. As a consequence of this, user models are no longer required for the purpose of optimization, yet they continue to provide a fast and easy means for quantifying the quality of dialogue strategies. Since existing methods for user modelling are relatively less realistic compared to real user behaviors, the focus is shifted towards user modelling by means of inverse reinforcement learning. Using experimental results, the proposed method's ability to learn a computational models with real user like qualities is showcased as part of this work.
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Hurt, N. J. "A critical analysis of the relationship between user need and architectural form in eleven Nottinghamshire primary school class groups." Thesis, University of Nottingham, 1985. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.370776.
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Widmark, Elisabeth. "Information som inspiration : En studie av yrkesverksamma konstnärers behov och användning av information." Thesis, Umeå University, Department of Sociology, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-1937.
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The main purpose of this essay is to investigate professional artists experience of the need and use of information in their creative work. I have collected the material through qualitative interviews with four professional artist working with different materials and techniques. One of the results of the study is that the artists first of all used information as a source of inspiration in their creative work. They gathered their information from various scources, for example; pictures, exhibitions, visual arts, books and novells, depending on what project they are working with. Other important information scources were colleges, especially for the technical information need. The artists also searched for information in a wide range of subjects and showed interest in areas that are not considerable art-related.
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DEACONU, RADU COSMIN. "Designing an indoor modular micro-farm." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-278893.
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This thesis is a product design and engineering master’s project that has been carried out in partnership with a swedish product design and greentech company. In this project, an array of data gathering and design methods were used with the goal of developing a modular solution for an indoor hydroponic micro-farm. The project also investigates the benefits and consequences of designing this type of product in this fashion. A secondary goal was set, as discovered through the research and analysis process. This goal was to investigate the possible impact that a self-sustaining microfarm has on the UX of growing plants and how it can be addressed.Detta är en masteruppsats i produktutveckling och teknik som har utförts i samarbete med ett svenskt företag med fokus på grön teknologi. Projektet använder sig av flera typer av metoder för datainsamling och design för att ta fram en modulär lösning för en hydroponisk mikromiljö för inomhusbruk. Projektet undersöker vilka fördelar och eventuella konsekvenser en sådan typ av design för med sig. Under analysens gång har ett bimål tagits fram, nämligen att undersöka vilken möjlig påverkan en självdrivande mikromiljö har på användarupplevelsen av att ta hand om växter samt hur detta kan adresseras.
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Martin, Antoine. "Méthodes d’ergonomie prospective pour l'exploration des besoins futurs : applications à l’hydrogène énergie pour l’habitat." Thesis, Université de Lorraine, 2021. http://www.theses.fr/2021LORR0074.
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Les technologies émergentes de l’hydrogène énergie s’intégreront dans des systèmes énergétiques futurs, qui n’existeront pas avant plusieurs années. Dans ce cas, l’analyse des situations actuelles d’usages est utile, mais aussi insuffisante, car elle ne permet pas d’identifier les besoins des utilisateurs qui seraient en rupture avec les usages actuels. L’ergonomie doit donc évoluer pour identifier prématurément les besoins futurs qui pourraient être associés à ces systèmes qui n’existent pas encore. Néanmoins, l’anticipation de besoins futurs est difficile car les utilisateurs ont une représentation pauvre du futur et des artefacts et activités futurs. De plus, les concepteurs se réfèrent à une représentation hypothétique des utilisateurs et ils se basent sur l’analyse de situations présentes pour inférer des besoins futurs. La définition d’idées d’artefacts futurs est aussi problématique car les utilisateurs n’ont pas les connaissances suffisantes et les concepteurs se focalisent sur les aspects techniques, ont des difficultés à intégrer les utilisateurs et ont tendance à se restreindre à leurs connaissances actuelles des utilisateurs et des artefacts. Cette thèse vise à identifier des méthodes qui soutiennent une idéation centrée sur les utilisateurs futurs. Pour répondre à cet objectif, cette recherche propose d’évaluer et d’appliquer à l’hydrogène énergie, une méthodologie qui repose sur (1) l’implication d’utilisateurs précurseurs dans le cadre d’entretiens d’anticipation des besoins et (2) sur le recours à la méthode du persona prospectif avec des experts du domaine. Cette thèse s’articule autour de trois études. L’étude 1 est une méta-analyse de la littérature scientifique sur l’hydrogène énergie. Cette étude a montré que l’usage d’hydrogène énergie pour l’habitat est peu étudié alors qu’il constitue une application prometteuse et que la prise en compte des utilisateurs à cet égard est insuffisante. L’étude 2 porte sur l’analyse d’entretiens d’anticipation des besoins. Les résultats indiquent que les utilisateurs précurseurs permettent d’identifier des besoins futurs qu’ils expérimentent actuellement et qu’ils ont une représentation riche du domaine qui leur permet d’imaginer de nouveaux besoins futurs. L’étude 3 s’attache à l’analyse de séances de créativité réalisées avec un persona ordinaire, un persona prospectif ou sans persona. Les résultats indiquent que le persona prospectif favorise la production d’idées nouvelles et faisablesEmerging hydrogen energy technologies will be integrated into future energy systems, which will not exist for several years. In this case, the analysis of current situations of uses is beneficial, but also insufficient, as it does not allow the identification of user needs that would be at odds with current uses. Ergonomics must therefore evolve to identify at an early stage the future needs that could be associated with these systems that do not yet exist. Nevertheless, anticipating future needs is difficult because users have a poor representation of the future and of future artefacts and activities. Moreover, designers have a representation of users that does not necessarily correspond to reality and they rely on the analysis of present situations to infer future needs. The definition of future artefacts’ ideas is also challenging because users do not have sufficient knowledge and designers focus on technical aspects, have difficulty integrating users and tend to limit themselves to their current knowledge of users and artefacts. This thesis aims at identifying methods that support a future user-centred ideation in the future fuzzy front end design phase. To meet this objective, this thesis proposes to evaluate and apply to hydrogen energy, a future fuzzy front end design phase methodology based on (1) the involvement of precursory users in needs anticipation interviews and (2) the use of the prospective persona method by experts. This thesis is based on three studies. Study 1 is a meta-analysis of the scientific literature on hydrogen energy. This study showed that the use of hydrogen energy for housing is little studied, even though it is a promising application, and that the users are insufficiently considered in this matter. Study 2 concerns the analysis of needs anticipation interviews on the theme of energy for housing. The results indicate that precursory users provide an opportunity to identify future needs that they are experiencing at present and that they have a rich representation of the field that enables them to imagine new future needs. Study 3 focuses on the analysis of creativity sessions carried out with ordinary persona, prospective persona or without persona. The results indicate that prospective persona promotes the generation of new and feasible artifact ideas
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Arnould, Christine. "Pour une meilleure prise en compte de l'ergonomie et du design dans les processus de développement de produits." Vandoeuvre-les-Nancy, INPL, 1995. http://www.theses.fr/1995INPL106N.
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Aujourd’hui, il existe beaucoup de méthodes de conception. Ces méthodes sont largement utilisées et permettent une meilleure corrélation besoin/client et prix/qualité. Elles permettent l'intégration des quatre dimensions fondamentales de l'entreprise: la technosphère, la géosphère, la biosphère et la sociosphère. Pour mieux répondre aux besoins de l'utilisateur, les concepteurs font de plus en plus appel au design, à l'ergonomie et à la sécurité. Toutefois, ces données ne sont que rarement prises en compte assez tôt dans le processus de conception. Ceci engendre malheureusement des coûts et des délais supplémentaires. Notre recherche consiste à proposer une démarche efficace d'intégration de ces critères dans les processus de conception. Une première application industrielle nous a permis de dresser un premier tableau comparatif des méthodes de conception comme le Q. F. D. , l'AMDEC… D'autres cas d'application devront permettre de valider et compléter ce tableau comparatif. Ce travail a été mené en partenariat avec l'ENSGSI, une PME régionale, L'institut National de Recherche et de Sécurité (INRS) et le Centre Design Est-France
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Mehrotra, R. "Inferring user needs and tasks from user interactions." Thesis, University College London (University of London), 2018. http://discovery.ucl.ac.uk/10047203/.
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The need for search often arises from a broad range of complex information needs or tasks (such as booking travel, buying a house, etc.) which lead to lengthy search processes characterised by distinct stages and goals. While existing search systems are adept at handling simple information needs, they offer limited support for tackling complex tasks. Accurate task representations could be useful in aptly placing users in the task-subtask space and enable systems to contextually target the user, provide them better query suggestions, personalization and recommendations and help in gauging satisfaction. The major focus of this thesis is to work towards task based information retrieval systems - search systems which are adept at understanding, identifying and extracting tasks as well as supporting user’s complex search task missions. This thesis focuses on two major themes: (i) developing efficient algorithms for understanding and extracting search tasks from log user and (ii) leveraging the extracted task information to better serve the user via different applications. Based on log analysis on a tera-byte scale data from a real-world search engine, detailed analysis is provided on user interactions with search engines. On the task extraction side, two bayesian non-parametric methods are proposed to extract subtasks from a complex task and to recursively extract hierarchies of tasks and subtasks. A novel coupled matrix-tensor factorization model is proposed that represents user based on their topical interests and task behaviours. Beyond personalization, the thesis demonstrates that task information provides better context to learn from and proposes a novel neural task context embedding architecture to learn query representations. Finally, the thesis examines implicit signals of user interactions and considers the problem of predicting user’s satisfaction when engaged in complex search tasks. A unified multi-view deep sequential model is proposed to make query and task level satisfaction prediction.
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Latour, Marilyne. "Du besoin d'informations à la formulation des requêtes : étude des usages de différents types d'utilisateurs visant l'amélioration d'un système de recherche d'informations." Thesis, Grenoble, 2014. http://www.theses.fr/2014GRENL015/document.
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Devant des collections massives et hétérogènes de données, les systèmes de RI doivent désormais pouvoir appréhender des comportements d'utilisateurs aussi variés qu'imprévisibles. L'objectif de notre travail est d'évaluer la façon dont un même utilisateur verbalise un besoin informationnel à travers un énoncé de type « expression libre » (appelé langage naturel) et un énoncé de type mots-clés (appelé langage de requêtes). Pour cela, nous nous situons dans un contexte applicatif, à savoir des demandes de remboursement des utilisateurs d'un moteur de recherche dédié à des études économiques en français. Nous avons recueilli via ce moteur, les deux types d'énoncés sur 5 années consécutives totalisant un corpus de 1398 demandes en langage naturel et de 3427 requêtes. Nous avons alors comparé l'expression en tant que tel du besoin informationnel et mis en avant ce qu'apportait, en termes d'informations et de précisions, le recours à l'un ou l'autre du langage utiliséWith the massive and heterogeneous web document collections, IR system must analyze the behaviors of users which are unpredictable and varied. The approach described in this thesis provides a comparison of the verbalizations for both natural language and web query for the same information need by the same user. For this, we used data collected (i.e. users' complaints in natural language and web queries) through a search engine dedicated to economic reports in French over 5 consecutive years totaling a corpus of 1398 natural language requests and 3427 web queries. Then, we compared the expression of the information need and highlighted the contributions in terms of information and clarification, the use of either language used
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Bassi, Gianluca. "Sviluppo di un sistema di tracciatura per la progettazione di un dispositivo medico." Bachelor's thesis, Alma Mater Studiorum - Università di Bologna, 2020. http://amslaurea.unibo.it/20259/.
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Questa tesi è stata svolta presso Cefla, un’azienda di Imola nata nel 1932 che negli anni si è diversificata ed espansa integrando nuove Business Unit tra cui la Medical Equipment.
L’obbiettivo del lavoro è stato quello di migliorare il flusso di progettazione di un dispositivo medico attraverso l’inserimento dei dati di progetto in due software in grado di comunicare tra loro. Tramite l’integrazione dei software Jira e TestRail è stato possibile realizzare un sistema di Design Control che permettesse la tracciatura di tutto il percorso che segue lo sviluppo dei vari progetti.
La prima parte del lavoro di tesi ha richiesto una fase di studio del Design Control e dei metodi per l’individuazione di User Needs, Design Input e tutti i documenti a cascata come Design Output e valutazione dei rischi per passare poi al caso specifico della sterilizzazione.
Il software proposto dall’azienda per lo sviluppo del Design control è Jira grazie al quale è stato possibile riunire in modo gerarchico gli User Needs e i relativi Design Input scendendo sempre di più nel dettaglio di progettazione fino ad arrivare a dati di progettazione veri e propri.
La fase di test dei vari Design Input e il relativo rilascio del Design Output è stato gestito su un secondo software chiamato TestRail che permette di scrivere test, risultati e di allegare i documenti di output derivanti dal test; inoltre è stato possibile collegare il singolo test ed i suoi risultati con i singoli Design Input in Jira in modo da avere un sistema di tracciatura ed analisi completo ed efficace.
Sul Software Jira è implementato anche un plug-in proprietario che permette di inserire i dati di analisi del rischio e di vederne l’evoluzione.
Il risultato finale del lavoro è un sistema di Design control e tracciatura delle fasi di progetto quasi completo per quanto riguarda il progetto di autoclavi e funzionale per tutti i tipi di progetto ed attualmente attivo all’interno dell’azienda.
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Tore, Gulsen. "User Workshops: A Procedure For Eliciting User Needs And User Defined Problems." Master's thesis, METU, 2006. http://etd.lib.metu.edu.tr/upload/12607818/index.pdf.
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Not in every case, the designer is knowledgeable about the potential user. Users can be consulted, in order to obtain knowledge, which is required for the design process. However such a consultation process can be problematic, since users may have difficulty in expressing their needs and problems or they may not be aware of them. The study is devised originating from the idea that if appropriate tools are provided for users, they can express their needs and design related problems. The thesis involves a literature review on the necessity of user knowledge as an input for the design process, and methods, techniques and tools, which provide this knowledge. Based on the findings from the literature review, three fictional case studies were planned and performed by employing two techniques, namely mood boards and drawing and shaping ideal products. These two techniques are developed into a procedure step by step by carrying out the case studies. The thesis proposes guidelines for the procedure of &ldquouser workshops&rdquo
as a way to elicit users&rsquo
tangible and intangible needs, and user defined problems by directing them to imagine and express a usage context and conceptualize solutions considering their design related problems through a concept development activity and additional creative activities.
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Li, Emily Y. (Emily Yiqi). "Students' approach to user needs analysis." Thesis, Massachusetts Institute of Technology, 2008. http://hdl.handle.net/1721.1/45327.
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Thesis (S.B.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering, 2008.Includes bibliographical references (leaf 18).
Various methods exist to help engineers and designers determine user needs as part of the user-oriented design process. Many of these methods are taught in engineering design classes throughout the country. By following the progress of 18 groups of student teams in a product design project-based class at MIT, it is found that students' awareness of these user-needs methods is critical, as students are more likely to use a method based on their familiarity with the method than their opinion of the method. While many student teams choose methods that are easy-to-use, such as interviews, those teams that choose methods based on their appropriateness found more insightful user-needs information. In addition, through several case studies, it is shown that the teams that choose the more appropriate methods are then more likely to use the gathered user needs and incorporate them into well-designed products. Thus it is important in engineering design education to familiarize students with the breadth of tools and methods available to them through every stage of the process, and reinforce the importance of using the appropriate methods in design.
by Emily Y. Li.
S.B.
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Wallace, Rick L., Nakia J. Woodward, and Rachel R. Walden. "Understanding User Needs Through Focus Groups." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/8704.
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Karlsson, Maria. "Läser du instruktionen? : En studie om hur teknikinformation kan utformas utifrån användarnas informationsbehov och förutsättningar." Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-32204.
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Research has shown that technical information is often not read by its target group. This can mean that users are unaware of crucial information included in a handbook or manual. Lack of information can cause, for example, inappropriate usage of products. Research has presented several source preference criteria that individuals define when they choose a preferred information source. My goal is to design technical information that derives from these criteria. The question to answer is: How can information for a computer-based rendering software be designed to derive from the situation and information needs of the target group, and from the criteria individuals define when they elect an information source? This study is a collaboration with Company X in Västerås. The aim is to design an artifact that supports the employees of the company during a work procedure in the rendering software Lattice 3D Studio. Based on empirical data and a theoretical framework, I have designed information that derives from the situation and information needs of the target group, as well as from the criteria individuals define when they elect an information source. I have designed an instruction for a rendering software, with step-by-step instructions based on work procedures shown in empirical studies. From this work I conclude that good knowledge of the target group can give a better understanding of what information the target group needs and wants. By designing a sequence of steps based on work procedures documented during empirical methods, the target group can be assisted in their work procedure. By implementing information design principles, user friendly information is created. Based on the theoretical framework and methods, the instruction is designed to meet the criteria individuals have when they elect an information source.Studier visar att teknikinformation ofta inte blir läst av användarna. Detta kan innebära att viktig information i exempelvis manualer inte når fram till användarna, vilket i sin tur kan orsaka felaktig användning av produkt. Forskning har redovisat ett antal kriterier som individer ställer när de väljer informationskälla. I denna studie avser jag att utforma teknikinformation som tar hänsyn till dessa kriterier. Frågan som jag ställer mig är: Hur kan man utforma ett informationsmaterial för ett datorbaserat bildrenderingsprogram som tar hänsyn till målgruppens förutsättningar och informationsbehov, samt de kriterier som individer ställer på en informationskälla för att den ska bli vald? Studien är utförd som ett samarbete med Företaget X i Västerås. Syftet är att jag ska utforma ett gestaltningsförslag som stödjer företagets medarbetare under en arbetsprocess i bildrenderingsprogrammet Lattice 3D Studio. Utifrån empiriska studier och ett teoretiskt ramverk har jag gestaltat ett informationsmaterial som utgår från målgruppens perspektiv: målgruppens förutsättningar, informationsbehov samt de kriterier som individer ställer när de väljer informationskälla. Jag har utformat en instruktion för bildrenderingsprogrammet, med steg-för-steg-instruktioner baserat på de arbetsmoment som framkommit genom empiriska studier. Slutsatser från arbetet är att en god kunskap om målgruppen kan leda till en bättre förståelse för vad målgruppen behöver och vill ha för information. Genom att utforma sekventiella steg baserade på dokumenterade arbetsmoment, erbjuds målgruppen stöd i deras vardagliga arbetsprocess. Med hjälp av informationsdesignsprinciper blir informationen användbar. Utifrån insamlad teori och empiri är instruktionen utformad för att uppfylla de kriterier individer ställer på en informationskälla för att den ska bli vald.
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Benge, Laura Elizabeth. "Need for Cognition: The Need for Cognition Scale and its Use With Adolescents." University of Toledo / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1408458854.
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Hoff, Patrick R. "Translation of user needs to system requirements." Thesis, Monterey, Calif. : Naval Postgraduate School, 2009. http://edocs.nps.edu/npspubs/scholarly/theses/2009/Mar/09Mar%5FHoff.pdf.
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Thesis (M.S. in Systems Engineering)--Naval Postgraduate School, March 2009.Thesis Advisor(s): Green, John M. "March 2009." Description based on title screen as viewed on April 23, 2009. Author(s) subject terms: Architecture, architecture framework, DoDAF, JCIDS, requirements, systems engineering Includes bibliographical references (p. 105-111). Also available in print.
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Wirthlin, Joseph Robert 1970. "Best practices in user needs/requirements generation." Thesis, Massachusetts Institute of Technology, 2000. http://hdl.handle.net/1721.1/29158.
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Thesis (S.M.)--Massachusetts Institute of Technology, System Design & Management Program, 2000.Vita.
Includes bibliographical references (p. 291-299).
An idealized process framework for the front-end of product development was developed. The framework covers the process space from an initial need (or recognition of a need) to the decision for a product/development program launch. The framework focuses on the activities required for the development of requirements needed for a business case decision. The framework was developed through a thorough examination of the literature relating to product development and addresses not only the activities required to traverse the front-end of product development, but also metrics and a process maturity matrix by which an organization's process can be evaluated. Using case studies of the front-end processes of eight commercial organizations and eight military organizations in addition to the US Air Force, the applicability of the framework was tested. All of the organizations demonstrated the existence of the four fundamental activities contained in the framework but a discussion of the existing process enablers revealed various interpretations of required features. The maturity matrix was used to evaluate each of the organizations (commercial and military) relative to an idealized and mature front-end process. The analysis revealed a significant gap between commercial and military process performance. Additionally, the existence and application of the process enablers was significantly correlated with the organization's performance in the four process activities of the front-end framework. The implications of the research indicate that military organizations in general will need to reevaluate the current practices in the front-end and the application of process enablers within their organizations. Further, military organizations should reexamine if the current process structure for system development in the front-end needs significant changes.
by Joseph Robert Wirthlin.
S.M.
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Timoshenko, Artem. "Identifying customer needs from user-generated content." Thesis, Massachusetts Institute of Technology, 2017. http://hdl.handle.net/1721.1/109648.
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Thesis: S.M. in Management Research, Massachusetts Institute of Technology, Sloan School of Management, 2017.Cataloged from PDF version of thesis.
Includes bibliographical references (pages 23-24).
Understanding customer needs is an important part of marketing strategy, product development, and marketing research. The explosive growth of user-generated content (UGC) creates an opportunity to enhance industry-standard interview-based approaches for identifying customer needs. However, the traditional manual review approach is neither efficient nor effective when applied to a large UGC corpus because non-informative and repetitive content crowd out information about customer needs. We identify customer needs from UGC by combining machine learning methods to select content for review with human judgement to formulate customer needs. In particular, we use a convolutional neural network to filter out non-informative content and dense sentence representations to identify sufficiently different sentences for manual review. An empirical proof-of-concept compares customer needs for oral care products identified from online reviews (UGC) with customer needs identified by a third-party professional consulting firm using industry-standard methods. In this application, UGC identifies additional customer needs, unreachable by the interview-based approach. Our approach improves efficiency of manual review in terms of a number of unique customer needs per unit effort.
by Artem Timoshenko.
S.M. in Management Research
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Whyte, Grafton A. "Understanding user perceptions of successful information systems." Thesis, Cranfield University, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.260374.
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Conde, Mark. "Designing the User Experience for Different User Needs for B2B E-Commerce." Thesis, Uppsala universitet, Institutionen för informationsteknologi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-217135.
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In today’s world, more and more companies are doing business with one another electronically; this has lead many of these companies to build online web stores for their customers to make business transactions with. Many of these online stores are out of date and/or lack good user research on how to design a web store to meet the demands of their users while creating a good user experience. This thesis provides several conceptual design ideas on how to create a better user experience that takes into account the different users who are using the Seco Tools Online Store. These ideas were developed in combination from user research and previous research into design.
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Hollocks, Brian W. "The historical development of simulation, and user needs." Thesis, University of Southampton, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.239896.
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Mitchell, Valerie A. "Mobile methods : eliciting user needs for future mobile products." Thesis, Loughborough University, 2005. https://dspace.lboro.ac.uk/2134/15740.
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The research reported in this thesis had two aims. To investigate how the variability and complexity of the mobile context of use should be addressed when capturing user needs for mobile products and to explore the role of indirect methods of data capture as tools for eliciting user needs in a form appropriate for informing the scenario based design of mobile products during the. earliest stages of product development. This research presents a novel scenario-based approach to eliciting and representing user needs in a form suitable for informing the earliest exploratory stages of mobile product design. Within this approach scenarios are used to provide snapshots of actual or envisaged product use that can be used to find a starting point for design when there is no clearly defined focus for innovation. Scenarios are organized into sets using scenario tables to structure consideration of key variables within the mobile context of use. These key variables are identified as: mobility, emotion, social relationship and communication purpose. Three user studies were conducted using UK undergraduate students as the study population. Study One explored use of schematic representations ('maps') of each participant's social communications and mobility as tools for eliciting user needs, both in relation to existing mobile product use and in relation to projected use of future mobile product concepts. Study Two used a diary study method to explore existing mobile communications use. Ways of structuring consideration of the mobile context of use were explored and the effectiveness of the diary as a tool for eliciting user needs and for scenario generation was assessed. Study Three extended the diary study approach to include consideration ofthe emotional context of product use and to include pictorial feedback of diary entries to study participants. These personal representations of product use were used to further explore user needs and to prompt participants to generate narratives describing motivations for product use suitable for presentation in scenario form.
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Adebonojo, Leslie, Kathy Campbell, and Lisa Neckel. "Use the Tools: How Two Libraries Used their Course Management System to Provide Point-of-Need Service to Students." Digital Commons @ East Tennessee State University, 2012. https://dc.etsu.edu/etsu-works/374.
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Benjarongkij, Yubol Chandruang. "Life events, need salience and audiences' use of television /." The Ohio State University, 1985. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487260135356719.
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Tatar, Katherine Ann. "Simplifying tea steeping : design innovation driven by user needs." Thesis, Massachusetts Institute of Technology, 2016. http://hdl.handle.net/1721.1/105665.
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Thesis: S.B., Massachusetts Institute of Technology, Department of Mechanical Engineering, 2016.Cataloged from PDF version of thesis.
Includes bibliographical references (pages 31-33).
An affordable appliance was designed to make steeping a "perfect" cup of loose leaf tea easy and less labor intensive for the user. A survey of 235 people, primarily millennials between the ages of 18-27, was conducted to determine key user needs to be addressed in the design of the tea steeping device. Primary concerns identified were cleanability, time it takes to brew, and making the device compatible with travel mugs so users can drink their tea on the go. These key user needs were addressed through system architecture, form factor, and materials selection. A method of steeping a concentrate to minimize brew chamber size was developed. The automated single-serve device proposed brews tea at the required temperature and time to allow users to enjoy the best flavor out of their tea with just one step.
by Katherine Ann Tatar.
S.B.
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Hedstrom, Alexander E. "Media use and diet: A dynamic uses and gratifications approach." The Ohio State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=osu1397586267.
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Sohn, Timothy Youngjin. "Addressing the needs of mobile users." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2008. http://wwwlib.umi.com/cr/ucsd/fullcit?p3307559.
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Thesis (Ph. D.)--University of California, San Diego, 2008.Title from first page of PDF file (viewed July 23, 2008). Available via ProQuest Digital Dissertations. Vita. Includes bibliographical references (p. 101-110).
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Suri, Prerna. "CLOTHING NEEDS ASSESSMENT FOR WHEELCHAIR USERS." Kent State University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=kent1470244671.
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Allen, Robert P. "Developing world-class customer service at Navy field contracting activities : an assessment of the FISC San Diego Regional Contracts Department." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1997. http://handle.dtic.mil/100.2/ADA331894.
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Thesis (M.S. in Management) Naval Postgraduate School, June 1997.Thesis advisors, Nancy C. Roberts and Mark W. Stone. AD-A331 894. Includes bibliographical references (p. 79-81). Also available online.
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Beaudoin, Joan Elizabeth Abels Eileen G. "An investigation of image users across professions : a framework of their image needs, retrieval and use /." Philadelphia, Pa. : Drexel University, 2009. http://hdl.handle.net/1860/3160.
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Wallace, Rick L., Nakia J. Woodward, and Emily C. Weyant. "Re-Thinking our Understanding of User Needs Through Focus Groups." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/8701.
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Stumb, Emily Maples. "An Assisted Living Private Dwelling Unit Based on User Needs." Thesis, Virginia Tech, 2004. http://hdl.handle.net/10919/33370.
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The United States is experiencing a rapid rise in its citizens aged 85 and older, which is the fastest growing segment of the population. By the year 2050 the population of adults 65 years old and older is predicted to double in size. This trend, referred to as the graying of America, has been a catalyst for researchers eager to fill gaps in appropriate housing options for this population. For the past decades assisted living has grown as such an option for senior housing.
The purpose of this study was to design an assisted living private dwelling unit based on criteria found in literature and in the findings of two research projects. Data were collected during site visits to five assisted living facilities as part of the Best Practices study. Data collected during the CAVE study, in which participants expressed preferences toward assisted living apartment designs, were also utilized.
Design criteria emerging from both studies were found to be in support of current literature. A design concept employing these criteria was developed. The design was presented through graphic techniques including plans, elevations and isometric drawings.Master of Science
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BJÖRNDAHL, ÅSA. "Incorporating end user needs in e-Servicedevelopment at project level." Thesis, KTH, Industriell Management, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-199198.
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Syfte - Syftet med denna forskning är att främja förståelsen av hur slutanvändarbehov beaktas vid utformningen och genomförandet av offentliga e-tjänster. Metod - Forskningen genomfördes med en fallstudieapproach på Skatteverket, där fyra olika utvecklingsprojekt för e-tjänster undersöktes. Data samlades huvudsakligen in genom semistrukturerade intervjuer men även genom interna dokument och observationer. Resultat - Det används ingen enskild utvecklingsmetodik för att utveckla e-tjänster. Istället används flera olika metoder som i varierande omfattning lånar från Scrum eller andra agila metoder, samtidigt som metoderna styrs av ett underliggande sekventiellt tänk som liknar vattenfall-modellen. Vidare är det inte utvecklingsteamen som främst definierar eller fångar in slutanvändarbehov, utan teamen förlitar sig istället på projektexterna källor för detta. Det kan också konstateras att projekten i stor utsträckning inte utför någon systematisk uppföljning kring om slutanvändarnas behov har uppfyllts eller inte av den utvecklade e-tjänsten. Uppföljningen som görs är ofta informell eller endast muntlig och verkar vara hopslagen med att undersöka nya användarbehov och förbättringsområden. Bidrag – Det teoretiska bidraget omfattar bland annat att det visas att det finns flera sätt att utveckla e-tjänster på och att det i praktiken inte är en typ av utvecklingsmetod som följs utan snarare hybridmetoder. Luckor i teorin har också identifierats i form av vem som är tänkt att vara ansvarig för att upptäcka och definiera slutanvändarbehov samt vem som är i kontakt med slutanvändaren. En annan teoretisk lucka finns i hur uppföljning och utvärdering i ett e-tjänstutvecklingssammanhang bör utföras. Studiens empiriska bidrag betonar vikten av att involvera slutanvändare genom hela utvecklingsprocessen, behovet av att förtydliga ansvarsområden i och utanför utvecklingsteam och behovet av att införa systematiska uppföljningsprocesser om intresse finns av att mäta nyttan av människocentrerad utveckling.Purpose - The purpose of this research is to advance the understanding of how end user needs are considered when designing and implementing government e-Services. Method - The research was conducted using a case study approach, investigating four different e-Service development projects at the Swedish Tax Agency. Data was mainly collected by conducting semi-structured interviews, but also through gathering internal documents and observations. Findings - There is no single development methodology used for developing e-Services. Instead several different methodologies are used and that they, in varying extent, borrow from Scrum or other agile methodologies while still being steered by an underlying sequential approach similar to the waterfall model. Furthermore, the development teams do not define nor capture many end user needs, but rather rely on project external sources for this. Also discovered was that the projects to a large extent do not perform any systematic follow-up to whether user needs have been met or not with the e-Service developed. The follow-up that is done is often informal or only oral and seem to be intermingled with deducing new user needs and improvement areas. Contributions - Conceptual contributions include showing that there are multiple ways of developing e-Services and that in practice not one type of development model is followed, but rather hybrid methodologies. Gaps in theory have also been identified: who is supposed to be responsible for discovering and defining end user needs as well as who is in contact with the end user; and how to view and perform follow-up and evaluation in an e-Service development context. The study’s empirical contributions highlight the importance of end user involvement through the entire development process; the need to clarify areas of responsibility in and outside the development teams; and the need for introducing systematic follow-up procedures if interested in measuring the benefits of HCD.
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Maksumic, Elma. "Who are we developing for? : Identifying the users and their needs for the video streaming support service “Streamingkollen”." Thesis, KTH, Medieteknik och interaktionsdesign, MID, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-172325.
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It has become more and more important for creators of technical services to know whom they are designing for so they can satisfy their customers. A way to satisfy the costumers is to include a User Experience (UX) process in line with the creation process of the service. To create a good UX for the users one firstly needs to identify and understand the users. This thesis has investigated how the use of Personas can facilitate the understanding of the user in the context of User Experience (UX). A Persona is a fictive person that is a representation of a user group. A Persona is created with the objective that through the connection of the user goals, attitude and behaviours one can truly understand the users from an UX perspective. This thesis is creating Personas for a service called Streamingkollen. That is a service with the goal to help users with problems they have, connected to Video on demand (VoD) services. A video on demand service is a service that allows the users to watch videos whenever they want. Netflix, SVT play, HBO Nordic, TV4 play, are some examples of VoD services. The user data was collected through user interviews on predetermined users and then segmented into different user groups”. Personas were created, to make the different user group more realistic and easier to communicate. The different findings about the different user groups was put together as a story about one person (representing the user group) with a name, family, a job etc., and different characteristics that reflected the user group. The result is presented in three found user groups. The user groups were put together with different elements thanks to the segmentation and Personas. The segmentation made it possible to identify what causes the different needs that the users had when wanting support with a technical problems connected to VoD service and how these needs could be satisfied.. The Personas translated the user data into stories so that the findings about the users were easier to understand and adapt to. The role Personas play in the UX process is that without the comprehensive picture that is presented in the Personas and created thought data gathering and segmentation, it can be hard to identify the users needs and how they can be achieved.
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Coleman, Kelly. "Defining Need for Recovery for I-O Psychology Use and Application." Xavier University Psychology / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=xupsy1620329837568622.
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Edström, Tobias, and Christian Rosberg. "Adopting Mobile Internet? Findings from a Study on Mobile Internet Services Using a User Centred Perspective." Thesis, Blekinge Tekniska Högskola, Institutionen för programvaruteknik och datavetenskap, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3308.
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In this master thesis we investigate Mobile Internet with the help of a user perspective and discuss the problems of Mobile Internet today. As the Internet revolution evolves into the Mobile Internet revolution the need for usable and desirable wireless services is increasing. Designing web based services for mobile devices and mobile users is significantly different than designing web based services for desktop use. Not only are there differences in the underlying technology but also, and perhaps most important, in the way people use the services. Our main purpose in this thesis is to investigate the occurrence of Mobile Internet from a user’s perspective, to present a definition of Mobile Internet and provide a deeper understanding of the phenomenon. The main objective is to present a theoretical framework regarding Mobile Internet usage and to investigate which user related factors to consider when developing services adapted for mobile use.Webpage available at http://www.student.bth.se/~tecr.
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Denney, Kimberly B. "Assessing Clinical Software User Needs for Improved Clinical Decision Support Tools." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/1563.
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Consolidating patient and clinical data to support better-informed clinical decisions remains a primary function of electronic health records (EHRs). In the United States, nearly 6 million patients receive care from an accountable care organization (ACO). Knowledge of clinical decision support (CDS) tool design for use by physicians participating in ACOs remains limited. The purpose of this quantitative study was to examine whether a significant correlation exists between characteristics of alert content and alert timing (the independent variables) and physician perceptions of improved ACO quality measure adherence during electronic ordering (the dependent variable). Sociotechnical theory supported the theoretical framework for this research. Sixty-nine physician executives using either a Cerner Incorporated or Epic Systems EHR in a hospital or health system affiliated ACO participated in the online survey. The results of the regression analysis were statistically significant, R2 = .108, F(2,66) = 3.99, p = .023, indicating that characteristics of alert content and timing affect physician perceptions for improving their adherence to ACO quality measures. However, analysis of each independent variable showed alert content highly correlated with the dependent variable (p = .007) with no significant correlation found between workflow timing and the dependent variable (p = .724). Understanding the factors that support physician acceptance of alerts is essential to third-party software developers and health care organizations designing CDS tools. Providing physicians with improved EHR-integrated CDS tools supports the population health goal of ACOs in delivering better patient care.
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Mendes, Calil Frederico César. "Lost in translation : challenges in mapping user needs to engineering requirements." Thesis, Massachusetts Institute of Technology, 2019. https://hdl.handle.net/1721.1/122435.
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Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, System Design and Management Program, 2019Cataloged from PDF version of thesis.
Includes bibliographical references (pages 49-51).
A case study of dishwashers drying performance is used to illustrate the challenges involved in translating consumer needs to engineering specifications. The mismatch between the results of engineering tests of a dishwasher and the results of consumer satisfaction surveys reveals many improvement opportunities to the product development process. The case study presents how the correlation between internal tests and consumer satisfaction may reveal problems with the metrics defined to test products. The complexity of identifying consumer needs is discussed along with new methods to leveraging artificial intelligence and big data to conduct market research. The advantage of having deep knowledge about a system is discussed on the context of negotiating tradeoffs during a project. The impact of the organizational structure on the efficiency and efficacy of tradeoffs is discussed. The importance of product roadmaps and the risks imposed by uncertainty are presented along with the benefits of Set Based Concurrent Engineering and Modularization.
by Frederico César Mendes Calil.
S.M. in Engineering and Management
S.M.inEngineeringandManagement Massachusetts Institute of Technology, System Design and Management Program
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Beattie, Diane Lynn. "The informational needs of historians researching women : an archival user study." Thesis, University of British Columbia, 1987. http://hdl.handle.net/2429/26047.
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This thesis examines the informational needs of historians researching women as a subject in archives. The research methodology employed combines two types of user studies, the questionnaire and the reference analysis, in order to determine both the use and usefulness of archival materials and finding aids for historians researching women. This study begins with an overview of the literature on user studies. The thesis then outlines both the kinds of materials and the information historians researching women require. Finally, this study looks at the way historians researching women locate relevant materials and concomitantly the effectiveness of current descriptive policies and practices in dealing with the needs of this research group.
This thesis concludes by suggesting a number of ways in which archivists can respond to the informational needs of historians researching women in archives. Firstly, a considerable amount of documentation relevant to the study of women remains to be acquired by archival repositories. While archives should continue to acquire textual materials, more emphasis needs to be placed upon the acquisition of non-textual materials since these materials are also very useful to historians researching women in archives. Secondly, archivists must focus more attention on the informational value of their holdings since the majority of historians researching women are interested in the information the records contain about people, events or subject area and not the description of institutional life contained in records. Thirdly this study demonstrates the need for more subject oriented finding aids. Archivists can improve subject access to their holdings through the preparation of thematic guides, by the creation of more analytical inventory descriptions and by indexing or cataloguing women's records.Arts, Faculty of
Library, Archival and Information Studies (SLAIS), School of
Graduate
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Svanberg, Christoffer, and Anton Westman. "Interaction Design - by the protocol : Combining user-centered design methods for finding user needs in a time-‐constrained environment." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-169594.
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ABSTRACT Today there are lots of different health care computer systems in use. However, according to recent studies many of them lack necessary usability. Within Nordic pediatric cancer care, analogue treatment protocols on paper are currently used, as a complement to the digital medical records and prescription systems. In these protocols, doctors and nurses note information regarding the patient’s treatment. Comments and changes are noted in the margin, which sometimes leads to making the protocol messy and difficult to grasp. Since several people are involved in the handling of the treatment protocols it occasionally happens that the protocol disappears for periods of time. We had two aims with this project. The first was to examine and map requirements for a usable interactive treatment plan for acute lymphoblastic leukemia, ALL. The second was to investigate if our suggested combination of methods would be sufficient to acquire these requirements in a setting where the users, i.e. physicians, were time-‐constrained. Based on large variety of theories and methods from educational science and research in human computer interaction, we have conducted a qualitative study, iterating a combination of user-‐centered design methods, with a revision of the requirements as well as the design following each iteration. The requirements analysis was performed in close collaboration with the doctors at the Astrid Lindgren Children's Hospital, Karolinska University Hospital, Stockholm, Sweden. Our results indicate that by using a combination of methods from usability engineering and participatory design, a well-‐defined list of requirements from the doctors could be identified which might be sufficient to develop an interactive prototype for a digital treatment protocol. In addition we found that our method enabled an exchange of knowledge between the designers and the users. In conclusion, these combined methods were suitable for enhancing the software designer’s understanding of the user needs in this time-‐constrained environment.
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Shihembetsa, Laban Ungai. "User needs in urban low-income housing : towards a framework for creating user responsive environments in Nairobi, Kenya." Thesis, University of Newcastle Upon Tyne, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.240880.
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Selzer, Marsanne. "South African Sign Language used in Parliament: Is there a need for standardisation?" Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/4200.
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Thesis (MPhil (General Linguistics))--University of Stellenbosch, 2010.ENGLISH ABSTRACT: During interpreting in the National Parliament of South Africa, the South African Sign Language (SASL) signs used for terms frequently occurring in political debates appear to differ from one interpreter to the next. The question arises as to whether this could be a possible source of miscommunication, and, if so, whether there is a need for SASL to be standardised in order to promote successful communication and/or avoid misunderstandings while interpreting the proceedings of Parliament for a Deaf Member of Parliament as well as for Deaf members of the public. The present research set out to answer these questions. In order to do so, video-recordings were made of two parliamentary SASL interpreters each independently signing 10 English terms often used during Parliamentary sittings. These recordings were shown to three Deaf adults, from more or less the same linguistic background, who were tasked with writing down the meaning of each sign of each interpreter. Responses given by the informants were allocated marks and a total score was calculated to reveal the level of intelligibility of the signs of each interpreter. It was found that not one of the deaf adults could understand all 10 signs of any one interpreter, and that the signs used by the two interpreters for eight of the 10 English terms differed vastly. The answers indicate the possibility of miscommunication, which could be avoided if standardised terms were available for use in the Parliamentary environment.
AFRIKAANSE OPSOMMING: Tydens tolking in die Nasionale Parlement van Suid Afrika blyk tekens in Suid Afrikaanse Gebaretaal vir terme wat gereeld in politiese debatte voorkom, te verskil van tolk tot tolk. Die vraag is of dit ‘n bron van moontlike wankommunikasie kan wees en, indien wel, of daar dan ‘n behoefte daaraan is om Suid-Afrikaanse Gebaretaal te standardiseer met die doel om suksesvolle kommunikasie te bevorder en/of om misverstande te vermy terwyl die verrigtinge van die Parlement getolk word vir die dowe Lid van die Parlement asook die dowe lede van die publiek. Die huidige navorsing is gedoen om ‘n antwoord op hierdie vrae te verkry. Vir hierdie doeleindes is video-opnames van twee parlementêre gebaretaaltolke gemaak. Elke tolk het onafhanklik van die ander een 10 Engelse terme getolk wat gereeld voorkom gedurende parlementêre sittings. Hierdie opnames is dan aan drie volwasse Dowes gewys, wat afkomstig was van ongeveer dieselfde taalagtergrond, wat die betekenis van elke tolk se gebare neergeskryf het. Tellings is aan die response van elke informant toegeken en die totale telling is uitgewerk om die vlak van verstaanbaarheid van die gebare van elke tolk uit te werk. Daar is bevind dat nie een van die Dowe volwassenes al 10 terme korrek kon verstaan nie en dat ag van die 10 Engelse terme grotendeels verskillend getolk is deur die tolke. Die antwoorde dui daarop dat daar ‘n moontlikheid van wankommunikasie bestaan, wat vermy kan word as gebaretaalterme gestandardiseer kan word in die parlementêre omgewing.
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Monero, D. "Discrepancies between service users' and care coordinators' views of need and service engagement." Thesis, University College London (University of London), 2005. http://discovery.ucl.ac.uk/1445700/.
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Service engagement is paramount in ensuring effective services are delivered to help people with long-term mental health problems. Another important issue is the extent to which service users and professionals agree on recovery priorities so that these can be translated into needs to be met. Although the disagreement between service users and clinicians on opinions of need status (met or unmet) has been related to several clinical and functional outcomes the impact of discrepant views on service engagement has not been fully explored. This pilot study aimed to examine the association between differences in care coordinator and service user views of "Getting Better", need status and service engagement. A total of 30 service users with a psychotic diagnosis and their care coordinators completed a What Getting Better Means Questionnaire and the Camberwell Assessment of Need Short Appraisal Scale to compare their recovery priorities and beliefs about need status. Service engagement as was measured by the Service Engagement Scale alongside the helping alliance (Helping Alliance Scale) and services users' adjustment to psychosis (Recovery Style Questionnaire) were assessed. The result of this pilot investigation failed to support the main hypothesis that higher disagreement between staff and services users on recovery priorities and need status could lead to lower levels of service engagement. However a statistically significant correlation between staff-client agreement and the helping alliance was detected. In addition it was found that higher unmet needs and service engagement were correlated. Findings were understood in terms of health belief models. Clinical implications for the experimental results were explored.
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Stahmer, Elizabeth Ellen. "Health Services Use and Need of Older Adults at Tucson House Community." Thesis, The University of Arizona, 2006. http://hdl.handle.net/10150/193353.
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This study was based on a condensed version of the Andersen-Newman social-psychological model of health care utilization, and investigated whether the predisposing factors of advanced age, gender, and education level influenced health services utilization and need for health services by older adults residing at Tucson House. This study also explored whether depression impacted the level of need for health services among older adults. It was hypothesized that advancing age, being female, having increased education, and being depressed predisposed an individual to need and utilize health care and related services to a greater extent. A descriptive design was used in the secondary analysis of participant characteristics obtained from potential users of an academic nursing center. The sample included older adults (N=85), 65 years and older, who participated in the Tucson House Health Needs Assessment Project. Findings from the current study did not support the hypotheses or validate the adapted conceptual framework.
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Burden, Donald John. "The use of an orthodontic treatment need index by general dental practitioners." Thesis, Queen's University Belfast, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.337645.
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