Academic literature on the topic 'User understanding'

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Journal articles on the topic "User understanding"

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Klaus, Tim. "Understanding User Dissatisfaction." Journal of Organizational and End User Computing 23, no. 3 (July 2011): 1–25. http://dx.doi.org/10.4018/joeuc.2011070101.

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This paper examines the role of fairness and how it shapes a user’s view in IT-enabled change. Drawing from several fairness theories, components of fairness are identified and examined in two studies. The first study examines the role of fairness through user interviews and finds that all five components of fairness are considered by users in enterprise system implementations. The second study operationalizes and analyzes the components of fairness through a questionnaire distributed to users. This second study finds that fairness is comprised of all five components that were proposed and a significant relationship exists with user dissatisfaction. The two studies lead to a new theoretical perspective and provide practical implications regarding the role of fairness in IT-enabled change and their strategic implications.
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Patton, Jeff. "Understanding User Centricity." IEEE Software 24, no. 6 (November 2007): 9–11. http://dx.doi.org/10.1109/ms.2007.181.

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ter Mors, Rob. "Understanding the user." Advanced Materials 5, no. 10 (October 1993): 701–3. http://dx.doi.org/10.1002/adma.19930051002.

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Akbay, Saadet. "Understanding of user evaluations on fun products." New Trends and Issues Proceedings on Humanities and Social Sciences 3, no. 5 (July 7, 2017): 74–82. http://dx.doi.org/10.18844/prosoc.v3i5.1966.

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Quilici, Alex. "Forming user models by understanding user feedback." User Modeling and User-Adapted Interaction 3, no. 4 (1994): 321–58. http://dx.doi.org/10.1007/bf01099299.

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Ndumbaro, Faraja. "Understanding user-system interactions." Information Development 34, no. 3 (February 15, 2017): 297–308. http://dx.doi.org/10.1177/0266666917693885.

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This paper presents findings of a study that examines how the Online Public Access Catalogue (OPAC) of the University of Dar es Salaam library is used; the extent to which users succeed in locating information; and the reasons behind search failure. OPAC transaction logs were collected unobtrusively between January and December 2015, which were then subjected to transaction log analysis. The results indicate a relatively low use of OPAC, with default keyword search, author, title and subject terms being the most preferred access points. Only 102,037 (19.2%) of the search queries received zero hits. Reasons for search failure were multiple. They included spelling mistakes, use of wrong syntax, searching in inappropriate search fields, users’ lack of knowledge of Library of Congress Subject Headings (LCSH) and materials unavailability. Thus, the paper suggests redesigning OPAC interface to include features of the ‘next generation’ catalogue and exposing users to evidence-based information literacy.
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Kujala, S., T. Walsh, P. Nurkka, and M. Crisan. "Sentence Completion for Understanding Users and Evaluating User Experience." Interacting with Computers 26, no. 3 (July 12, 2013): 238–55. http://dx.doi.org/10.1093/iwc/iwt036.

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Munro, Malcolm C., Sid L. Huff, Barbara L. Marcolin, and Deborah R. Compeau. "Understanding and measuring user competence." Information & Management 33, no. 1 (November 1997): 45–57. http://dx.doi.org/10.1016/s0378-7206(97)00035-9.

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Murukannaiah, Pradeep K., and Munindar P. Singh. "Understanding Location-Based User Experience." IEEE Internet Computing 18, no. 6 (November 2014): 72–76. http://dx.doi.org/10.1109/mic.2014.127.

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Shaw, Nancy, Joo-Eng Lee-Partridge, and James S. Ang. "Understanding the Hidden Dissatisfaction of Users toward End-User Computing." Journal of Organizational and End User Computing 15, no. 2 (April 2003): 1–22. http://dx.doi.org/10.4018/joeuc.2003040101.

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Dissertations / Theses on the topic "User understanding"

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Smestad, Doran. "Towards Understanding Systems Through User Interactions." Digital WPI, 2015. https://digitalcommons.wpi.edu/etd-theses/593.

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Modern computer systems are complex. Even in the best of conditions, it can be difficult to understand the behavior of the system and identify why certain actions are occurring. Existing systems attempt to provide insight by reviewing the effects of actions on the system and estimating their cause. As computer systems are strongly driven by actions of the user, we propose an approach to identify processes which have interacted with the user and provide data to which system behaviors were caused by the user. We implement three sensors within the graphical user interface capable of extracting the necessary information to identify these processes. We show our instrumentation is effective in characterizing applications with an on-screen presence, and provide data towards the determination of user intentions. We prove that our method for obtaining the information from the user interface can be done in an efficient manner with minimal overheads.
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Bowerman, Julian. "Understanding users in context : an investigation into designers' requirements." Thesis, Loughborough University, 2014. https://dspace.lboro.ac.uk/2134/14327.

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In the future, as world markets become more diverse, designers will be increasingly asked to create products for people dissimilar to themselves. Human issues, such as product pleasure, will also become more important as advances in manufacturing (enabling companies to produce high quality goods more cheaply) will mean companies will look elsewhere to achieve a competitive edge. These changes will affect designers who presently work with little or no user information. This thesis investigates the attributes designers need in resources that offer them an immediate yet broad understanding of users. The research presented in the thesis has a philosophical strand and a design strand. In the design strand, two mock up resources and a prototype resource are developed. These creations are used in the philosophical strand: the mock ups are used to provide focus while collecting opinions from participants and the prototype is evaluated at the end of the research as if it were a real resource. The thesis starts with a literature review; this review reveals that designers need to understand users' physical, psychological and social needs as well as their environments if they are to design appropriate products for them. It explains that designers find much ergonomics information too technical and not visual enough and reveals that no tools or methods exist that offer a broad and instant understanding of users at the start of the design process. Following this, the results from a set of interviews and a focus group are presented. These studies reveal that designers want both personal and general user information that is reliable, video based, contextual and authentic. The results also show that designers want a fast, online resource that allows information to be easily tagged, compared and shared. Next, the thesis describes the development of the prototype resource and its examination using a heuristic inspection. This resource is then evaluated by designers. The evaluation reveals that designers perceived that the resource would be of value to the design process and thought that the videos showing people going about their everyday lives and the virtual tours around people's homes would be particularly useful. The thesis concludes that designers want contextual user information presented as easily navigable video in an Internet based resource. In doing so, it provides an original contribution to knowledge.
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Goecks, Jeremy. "Understanding the social navigation user experience." Diss., Atlanta, Ga. : Georgia Institute of Technology, 2009. http://hdl.handle.net/1853/29750.

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Thesis (Ph.D)--Computing, Georgia Institute of Technology, 2010.
Committee Chair: Mynatt, Elizabeth D.; Committee Member: Edwards, W. Keith; Committee Member: Grinter, Rebecca E.; Committee Member: McDonald, David W.; Committee Member: Potts, Colin. Part of the SMARTech Electronic Thesis and Dissertation Collection.
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Wallace, Rick L., Nakia J. Woodward, and Rachel R. Walden. "Understanding User Needs Through Focus Groups." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/8704.

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Kaviani, Maryamsadat, and Farahani Esmaeil Farmahini. "Understanding user acceptance of Digital Library." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-16806.

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The use of Digital library has grown considerably past two decades. Using new tech-nology effectively depends on acceptance for that technology, which in turn would be affected by users’ perception of that technology’s usefulness and ease of use. Research on "usable" digital library shows that potential users of digital libraries may not use it, in spite of the system availability and the millions of dollars that have been spent. There is a need to identify external factors which has an affect users’ intention of using this system.
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Whyte, Grafton A. "Understanding user perceptions of successful information systems." Thesis, Cranfield University, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.260374.

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Amezcua, Hidalgo Ramon Andres. "Towards Understanding the “User of the Future”." Thesis, KTH, Integrerad produktutveckling, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-261212.

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A fast-moving technological landscape is driving companies of today to constantly search for the solutions of tomorrow. As a result, companies are constantly searching for the next big thing and speculating on possible futures. Across multiple industries, it is easy to find concepts, workshops, hackathons, and marketing campaigns that address the concept of the future. With themes titled as "The future of ..."(be it medicine, food, manufacturing, sports, etc.) or "... of the future" (be it cars interiors, homes, transportation, nutrition, etc.), companies try to reimagine products and services for a speculative future. Design practice plays a large role in this movement. However, a specific contemporary global phenomenon, the Aging Populations, is surfacing important limitations to user-centred design. These limitations are resulting in unsustainable practices and negative connotations in design solutions that lead to Ageism. Furthermore, user-centred design processes are faced with the challenge of creating proposals that are limited by what could be misconceptions and prejudices based on personal knowledge. Since these proposals are conceived by present factors, needs and users, design is hence fringed by temporal positioning. The combination of these factors can lead to ideas of the future that may not be adequate or accurate for both an uncertain future, and the people that might participate in it. One may ask then, when identifying new opportunities, or when designing new products, what characteristics should be considered in the product development process that will remain stable and continuous in the future? This thesis explores this challenge. Resulting in a theoretically developed framework that helps design practitioners to understand the context that people may interact with in the future. Based on a Practice-Oriented Design approach, this thesis proposes a Transgenerational Practice Distillation Process that results in a Transgenerational Practice Unit, which aims at understanding the context in which the “Users of the Future” will interact with products and services. Then, by studying the practice of eating in a Quick Service Restaurant (QSR) in Tokyo with people with ages 60 to 80, the proposed framework explores how long-lasting contextual elements can be found through participatory design techniques. The output of the proposed framework consisted of stimulating material for creative processes that helped product innovation professionals in reimagining the way restaurants can be designed.
Den snabba teknikutvecklingen driver dagens företag att ständigt söka efter morgondagens lösningar. Som ett resultat av detta söker företag ständigt efter nästa stora möjlighet och spekulerar i möjliga framtider. Inom flera branscher är det lätt att hitta koncept, workshops, hackathons och marknadsföringskampanjer som behandlar framtidens koncept. Med teman med titeln "Framtiden för ..." (vare sig det är medicin, mat, tillverkning, sport etc.) eller "... av framtiden" (vare sig det är bilar, interiörer, hem, transport, näring osv.), försöker företag ombilda produkter och tjänster för en spekulativ framtid. Designpraktik spelar en stor roll i denna utveckling. Men ett specifikt samtidigt globalt fenomen, åldrande population, lyfter upp viktiga begränsningar för användarcentrerad design. Dessa begränsningar resulterar i ohållbar praktik och negativa konnotationer i designlösningar som i sin tur leder till ålderism. Dessutom står användarcentrerade designprocesser inför utmaningen att skapa förslag som är begränsade av vad som kan vara missuppfattningar och fördomar baserade på personlig kunskap. Eftersom dessa förslag är påhittade utifrån nuvarande faktorer, behov och användare, är designen därför kantad av en temporär positionering. Kombinationen av dessa faktorer kan leda till framtidsidéer som kanske inte är tillräckliga eller korrekta varken för en osäker framtid eller de människor som kan delta i den. Man kan då fråga sig, när man identifierar nya möjligheter, eller när man utformar nya produkter, vilka egenskaper bör beaktas i produktutvecklingsprocessen som kommer att förbli stabila och kontinuerliga i framtiden? Detta examensarbete undersöker denna utmaning. Resultatet är ett teoretiskt utvecklat ramverk som hjälper designutövare att förstå det sammanhang som människor kan interagera med i framtiden. Baserat på en praktikorienterad designmetod föreslås en Destillationsprocess för transgenerationspraktiker och som resulterar i en enhet av transgenerationspraktiker, som syftar till att förstå sammanhanget där "framtidens användare" kommer att interagera med produkter och tjänster. Genom att studera äldre människors (60-80 år) praktik att äta på restaurang i Tokyo, undersöker det föreslagna ramverket hur långvariga kontextuella element kan hittas genom deltagande designmetoder. Resultatet från det föreslagna ramverket består av material för att stimulera kreativa processer och som kan stödja utvecklare att omformulera hur restauranger kan utformas.
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Nagarajan, Bala Meenakshi. "Understanding User-Generated Content on Social Media." Wright State University / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=wright1284152205.

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Berglund, Marie. "Voice User Interface for Understanding Wireless Sensor Technology." Thesis, Linköpings universitet, Institutionen för teknik och naturvetenskap, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-97127.

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The research area of wireless sensor network (WSN) witnessed an increased attention in the last few´years due to the great potential to allow a comprehensive monitoring of the environment. With the sensing technology of WSN large areas can be monitored allowing for a comprehensive study of the environment. Handling WSN requires prior knowledge about the technology and this becomes an issue for a first time user, unable to explore the whole potential of the networks. Incorporating WSN technology with voice recognition technology allows the creation of a platform for developing new innovative user interactions. This report presents a novel voice user interface for understanding wireless networks by integrating the voice recognition features of the Center for Spoken Language Understanding (CSLU) toolkit with wireless sensor nodes allowing a first time user to interact with a wireless sensor network through voice input.The voice user interface software allows a new user to collect data from the network through voice input enabled by conversing with an animated agent. The software is highly extensible and its envisioned future deployment will be to teach Irish secondary school students more about wireless technology.
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Kelley, Patrick Gage. "Designing Privacy Notices| Supporting User Understanding and Control." Thesis, Carnegie Mellon University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3573455.

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Users are increasingly expected to manage complex privacy settings in their normal online interactions. From shopping to social networks, users make decisions about sharing their personal information with corporations and contacts, frequently with little assistance. Current solutions require consumers to read long documents or go out of their way to manage complex settings buried deep in management interfaces, all of which lead to little or no actual control.

The goal of this work is to help people cope with the shifting privacy landscape. While our work looks at many aspects of how users make decisions regarding their privacy, this dissertation focuses on two specific areas: the current state of web privacy policies and mobile phone application permissions. We explored consumers' current understandings of privacy in these domains, and then used that knowledge to iteratively design and test more comprehensible information displays.

These prototyped information displays should not be seen as final commercially-ready solutions, but as examples of privacy notices that can help users think about, cope with, and make decisions regarding their data privacy. We conclude with a series of design suggestions motivated by our findings.

Keywords: privacy, notice, usability, user interfaces, security, mobile, policy, P3P, HCI, information design.

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Books on the topic "User understanding"

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Marcus, Aaron, and Wentao Wang, eds. Design, User Experience, and Usability: Understanding Users and Contexts. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-58640-3.

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Understanding user-Web interactions via Web analytics. San Rafael, Calif. (1537 Fourth Street, San Rafael, CA 94901 USA): Morgan & Claypool Publishers, 2009.

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Understanding the world of user-generated content. New York: Rosen Central, 2011.

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Courage, Catherine. Understanding your users: A practical guide to user requirements, methods, tools, and techniques. San Francisco: Morgan Kaufmann, 2005.

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Kathy, Baxter, ed. Understanding your users: A practical guide to user requirements : methods, tools, and techniques. San Francisco, CA: Morgan Kaufmann Publishers, 2005.

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Courage, Catherine. Understanding your users: A practical guide to user requirements methods, tools, and techniques. Amsterdam: Morgan Kaufmann Publishers, 2005.

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Shaheen, Susan A. Public bikesharing in North America: Early operator and user understanding. San Jose, CA: Mineta Transportation Institute, College of Business, San José State University, 2012.

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Northwest mountain weather: Understanding and forecasting for the backcountry user. Seattle, Wash: Mountaineers, 1992.

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Detyniecki, Marcin, Ana García-Serrano, and Andreas Nürnberger, eds. Adaptive Multimedia Retrieval. Understanding Media and Adapting to the User. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-18449-9.

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Price, Shirley. The aromatherapy workbook: Understanding essential oils from plant to user. London: Thorsons, 2000.

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Book chapters on the topic "User understanding"

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Sutcliffe, Alistair. "Understanding People." In User-Centred Requirements Engineering, 19–43. London: Springer London, 2002. http://dx.doi.org/10.1007/978-1-4471-0217-5_2.

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Peter, Gerhard. "Intelligent Help Through Shared Understanding." In User Modeling, 449–50. Vienna: Springer Vienna, 1997. http://dx.doi.org/10.1007/978-3-7091-2670-7_47.

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Kinnett, Seth J. "Understanding User Involvement." In How to Win at CRM, 141–45. Boca Raton, FL : CRC Press, 2017.: Auerbach Publications, 2017. http://dx.doi.org/10.4324/9781315119700-13.

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Hill, Steve, and Paul Bradshaw. "Understanding the user." In Mobile-First Journalism, 4–22. London ; New York : Routledge, 2019.: Routledge, 2018. http://dx.doi.org/10.4324/9781315267210-2.

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Savarit, Emmanuelle. "Understanding Product Development Phases." In Practical User Research, 29–45. Berkeley, CA: Apress, 2020. http://dx.doi.org/10.1007/978-1-4842-5596-4_2.

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Wang, Nan. "Understanding Chinese Internet Users." In Design, User Experience, and Usability: Novel User Experiences, 407–15. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40355-7_39.

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Sutcliffe, Alistair. "Understanding Requirements Conversations." In User-Centred Requirements Engineering, 79–102. London: Springer London, 2002. http://dx.doi.org/10.1007/978-1-4471-0217-5_4.

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Logsdon, Tom. "User-set Architecture." In Understanding the Navstar, 49–63. Boston, MA: Springer US, 1995. http://dx.doi.org/10.1007/978-1-4757-6901-2_4.

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Logsdon, Tom. "User-set Performance." In Understanding the Navstar, 64–77. Boston, MA: Springer US, 1995. http://dx.doi.org/10.1007/978-1-4757-6901-2_5.

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Shah, Rajiv, and Roger Zimmermann. "Event Understanding." In Multimodal Analysis of User-Generated Multimedia Content, 59–99. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-61807-4_3.

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Conference papers on the topic "User understanding"

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Marriott, Kim, Steven Simske, and Margaret Sturgill. "Understanding the User." In DocEng '17: ACM Symposium on Document Engineering 2017. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/3103010.3109452.

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Basri, Nasrah Hassan, Nor Laila Md Noor, Wan Adilah Wan Adnan, Fauzi Mohd Saman, and Ahmad Hanif Ahmad Baharin. "Conceptualizing and understanding user experience." In 2016 4th International Conference on User Science and Engineering (i-USEr). IEEE, 2016. http://dx.doi.org/10.1109/iuser.2016.7857938.

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Celikyilmaz, Asli, Dilek Hakkani-Tur, Gokhan Tur, Ashley Fidler, and Dustin Hillard. "Exploiting distance based similarity in topic models for user intent detection." In Understanding (ASRU). IEEE, 2011. http://dx.doi.org/10.1109/asru.2011.6163969.

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Rissanen, Mikko J., Kari Rönkkö, and Sanjay Tripathi. "Understanding industrial user experience." In the 3rd International Conference. New York, New York, USA: ACM Press, 2011. http://dx.doi.org/10.1145/2407796.2407807.

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Meyer, Jochen. "Session details: Understanding user behavior." In MM '18: ACM Multimedia Conference. New York, NY, USA: ACM, 2018. http://dx.doi.org/10.1145/3286604.

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"Session details: Understanding user behavior." In the 3rd International Workshop, chair Jochen Meyer. New York, New York, USA: ACM Press, 2018. http://dx.doi.org/10.1145/3264996.3286604.

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Wang, Ziheng, Yonggang Qi, and Jun Liu Zhanyu Ma. "User intention understanding from scratch." In 2016 First International Workshop on Sensing, Processing and Learning for Intelligent Machines (SPLINE). IEEE, 2016. http://dx.doi.org/10.1109/splim.2016.7528398.

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Zhang, Boxun, Gunnar Kreitz, Marcus Isaksson, Javier Ubillos, Guido Urdaneta, Johan A. Pouwelse, and Dick Epema. "Understanding user behavior in Spotify." In IEEE INFOCOM 2013 - IEEE Conference on Computer Communications. IEEE, 2013. http://dx.doi.org/10.1109/infcom.2013.6566767.

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Staats, Matt, Shin Hong, Moonzoo Kim, and Gregg Rothermel. "Understanding user understanding: determining correctness of generated program invariants." In the 2012 International Symposium. New York, New York, USA: ACM Press, 2012. http://dx.doi.org/10.1145/2338965.2336776.

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Rose, Daniel E., and Danny Levinson. "Understanding user goals in web search." In the 13th conference. New York, New York, USA: ACM Press, 2004. http://dx.doi.org/10.1145/988672.988675.

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Reports on the topic "User understanding"

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McMeekin, Sharon. Understanding User Needs. Digital Preservation Coalition, September 2021. http://dx.doi.org/10.7207/twgn21-10.

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Kim, Injoo, Brooke Brandewie, and Myong-Ok Kim. Analysis of the Unisex Sizing System of Current Medical Uniforms: Understanding User Satisfaction. Ames: Iowa State University, Digital Repository, November 2016. http://dx.doi.org/10.31274/itaa_proceedings-180814-1444.

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Zeinstra, Gertrude G., and Sandra van der Haar. Consumers’ understanding and user experiences regarding a time-temperature indicator (Keep-It®) in the HelloFresh meal box : An experimental pilot study. Wageningen: Wageningen Food & Biobased Research, 2020. http://dx.doi.org/10.18174/535846.

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Baca, Julie, Daniel Carruth, Alex Calhoun, Michael Stephens, and Christopher Lewis. Challenges in evaluating efficacy of scientific visualization for usability and aesthetics. Engineer Research and Development Center (U.S.), May 2021. http://dx.doi.org/10.21079/11681/40800.

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This paper presents the results of a study to evaluate the efficacy of scientific visualization for multiple categories of users, including both domain experts as well as users from the general public. Efficacy was evaluated for understanding, usability, and aesthetic value. Results indicate that aesthetics play a critical, but complex role in enhancing both user understanding and usability.
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Maureen Ryan, Maureen Ryan. Understanding Vernal Pool Hydrology and Animal Use. Experiment, December 2014. http://dx.doi.org/10.18258/4118.

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Fight, Roger D., Linda E. Kruger, Christopher Hansen-Murray, Arnold Holden, and Dale Bays. Understanding human uses and values in watershed analysis. Portland, OR: U.S. Department of Agriculture, Forest Service, Pacific Northwest Research Station, 2000. http://dx.doi.org/10.2737/pnw-gtr-489.

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Jones, Kristal, and Brandn Green. Understanding treatment approaches for stimulant use disorder in Montana. JG Research and Evaluation, 2021. http://dx.doi.org/10.36855/sor2021.1.

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Thomas, R. P., S. H. Conrad, D. M. Jeppesen, and E. Engi. Understanding the dynamics of water availability and use in China. Office of Scientific and Technical Information (OSTI), July 1997. http://dx.doi.org/10.2172/508107.

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Lafata, Jennifer E., Bruce McCarthy, Marvella Ford, and Katherine Harris. Understanding Racial Disparities in Mammography Use Among Breast Cancer Survivors. Fort Belvoir, VA: Defense Technical Information Center, July 2002. http://dx.doi.org/10.21236/ada407548.

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Gordon, Linsey, and Elizabeth Bye. Understanding the Apparel Use, Needs, and Preferences of Breastfeeding Mothers. Ames: Iowa State University, Digital Repository, 2013. http://dx.doi.org/10.31274/itaa_proceedings-180814-456.

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