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Journal articles on the topic 'Visitor emotions'

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1

Hadmar, Ambo Sakka. "Dampak lingkungan fisik dan kualitas pelayanan terhadap emosi pelanggan serta kepuasan konsumen sebagai variabel intervening." Jurnal Manajemen Strategi dan Aplikasi Bisnis 5, no. 2 (2022): 185–94. http://dx.doi.org/10.36407/jmsab.v5i2.684.

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This study examines the relationship model of the physical environment, service quality, satisfaction, and consumer emotions at a coffee shop in Jakarta. A quasi-experimental design was applied, with a sample of 60 respondents who were divided into two groups (treatment and control). The analysis results conclude that all identified variables have positive internal correlations. The results of the different tests showed significant differences in the rating of the physical environment, service quality, satisfaction, and emotion between the treatment and control groups, indicating that using un
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Ding, Lilan, and Nurul Hanim Romainoor. "A study on the perception of Sichuan Museum tourism experience based on web text analysis." Journal of Social Science and Humanities 5, no. 5 (2022): 1–9. http://dx.doi.org/10.26666/rmp.jssh.2022.5.1.

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Museum tourism forms a key element of cultural tourism. Museums are a microcosm of local culture, allowing tourists a window into local history, culture and characteristics in a time and physical space. Using the Sichuan Museum as a case study, this paper uses Python data mining techniques to crawl a total of 4332 visitor web reviews. The text content analysis method was used to explore the characteristics of visitor perceptions of their experience during the Sichuan Museum tour. The results revealed that visitors' behavior is mainly characterized by the following four aspects: "visiting, feel
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Del Chiappa, Giacomo, Luisa Andreu, and Martina G. Gallarza. "Emotions and visitors’ satisfaction at a museum." International Journal of Culture, Tourism and Hospitality Research 8, no. 4 (2014): 420–31. http://dx.doi.org/10.1108/ijcthr-03-2014-0024.

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Purpose – This research aims to investigate whether emotions can be considered as a suitable variable to segment visitors at a museum. Furthermore, it seeks to analyse whether emotions influence visitor satisfaction and whether this depends on objective variables (such as age, gender and level of education) or not. Design/methodology/approach – A structured questionnaire was developed and data were collected at the National Museum of Archaeology “G.A. Sanna” in Sardinia (Italy) via 410 face-to-face interviews. Hierarchical and non-hierarchical cluster analyses and a series of chi-squared tests
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Manoharan, Dr Samuel, and Prof. Sathish. "Geospatial and Social Media Analytics for Emotion Analysis of Theme Park Visitors using Text Mining and GIS." June 2020 2, no. 2 (2020): 100–107. http://dx.doi.org/10.36548/jitdw.2020.2.003.

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Scrutinizing the emotions of customers and social media analytics are gaining popularity in the recent days. However, analysis of the emotions of visitors in theme parks are done on a lesser scale. In this paper, based on social media messages, the emotions of the visitors of a theme park is analyzed using geospatial as well as social media analytics convergence and visualization of cohesive places where expressions are gathered. Based on the Russell’s Circumplex Model of Affect, the words and emotions are analyzed in around 50,000 tweets collected of which 20,400 tweets contained one or more
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Frost, Meg, Caitlyn Towne-Anderson, and Kendal Ferguson. "The Positive Side of Eliciting Negative Emotions: Survey Results of Visitor Responses to a Library Exhibit." RBM: A Journal of Rare Books, Manuscripts, and Cultural Heritage 20, no. 2 (2019): 84. http://dx.doi.org/10.5860/rbm.20.2.84.

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Eliciting emotions, particularly uncomfortable emotions, through exhibition design can have a positive impact on the patrons’ reception of the exhibition. In this study, patrons visiting an exhibition designed to create a dark and macabre atmosphere were given an exit survey asking them to identify and rate the intensity of the emotions they felt during the experience. The survey also assessed visitor likelihood of returning to view the exhibition again. In general, visitors who recorded feeling negative emotions while viewing the exhibition were significantly more likely to visit multiple tim
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Dudley, Lachlan. "‘I think I know a little bit about that anyway, so it’s okay’: Museum visitor strategies for disengaging with confronting mental health material." Museum and Society 15, no. 2 (2017): 193–216. http://dx.doi.org/10.29311/mas.v15i2.839.

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Visitor engagement at museums is an area that has received significant attention from museum practitioners and academics over the last decade. However, very few studies have sought to understand how and why visitors may actively employ strategies to shut down attempts to elicit deep emotional engagement with museum material and messages. This paper looks at an exhibition in a major museum in Australia that discusses mental health and illness. It discusses the high rates of emotional disengagement that were found amongst 172 visitors who were faced with emotionally confronting material and argu
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Vaske, Jerry J., and Carly C. Sponarski. "The demographics of knowledge, attitudes and emotions toward coyotes." Wildlife Research 48, no. 5 (2021): 426. http://dx.doi.org/10.1071/wr20071.

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Abstract ContextA coyote-caused human fatality in Cape Breton Highlands National Park of Canada (CBHNPC) occurred in 2009. Because CBHNPC is federally protected, rangers have a limited number of management options for dealing with human–coyote conflict. The park initiated the present study to understand the publics’ acceptance of coyotes. AimsThis article examined relationships between each of four independent variables (respondent type (resident vs visitor), sex, age, education) and each of four dependent variables (knowledge, attitude, two emotions) related to coyotes in CBHNPC. Researchers
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Leiberich, Peter, Thomas Loew, Karin Tritt, Claas Lahmann, and Marius Nickel. "Body Worlds exhibition—Visitor attitudes and emotions." Annals of Anatomy - Anatomischer Anzeiger 188, no. 6 (2006): 567–73. http://dx.doi.org/10.1016/j.aanat.2006.03.005.

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Magaš, Damir. "INFLUENCE OF SELECTED DETERMINANTS ON THE PERCEPTION OF BEACHES AS A TOURISM PRODUCT." Tourism and hospitality management 28, no. 3 (2022): 703–6. http://dx.doi.org/10.20867/thm.28.3.15.

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Purpose Beaches are icons of summer tourism and a strong motivating factor for the arrival of tourists in the sun and sea tourism destinations. Spending time on the beach is one of the most popular forms of tourism leisure worldwide. Beaches serve both as recreational areas of coastal cities, and valuable ecosystems that provide natural and protective functions. The Croatian coast is relatively rich in this valuable tourism resource, but the management of beaches as a tourist product has not reached significant progress. This dissertation aims to contribute to the sustainable management of bea
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Sherwen, Sally L., and Paul H. Hemsworth. "The Visitor Effect on Zoo Animals: Implications and Opportunities for Zoo Animal Welfare." Animals 9, no. 6 (2019): 366. http://dx.doi.org/10.3390/ani9060366.

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Achieving and maintaining high standards of animal welfare is critical to the success of a modern zoo. Research has shown that an animal’s welfare is highly dependent on how various individual animal factors (e.g., species traits, genetics, temperament and previous experience) interact with environmental features (e.g., social grouping, enclosure design and sensory environment). One prominent feature of the zoo environment is the presence of visitors. Visitor contact can be unpredictable and intense, particularly in terms of auditory and visual interaction. Depending on an animal’s perception
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Jelinčić, Daniela Angelina, and Karla Jelinčić. "Surprise me Softly: The Element of Surprise in Designing Museum Experiences." Muzeológia a kultúrne dedičstvo 9, no. 1 (2021): 5–19. http://dx.doi.org/10.46284/mkd.2021.9.1.1.

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Experience design has become a widely discussed topic. Museums use experience design for engaging their visitors and culture offers exceptional tools for it. Visual arts and music are particularly effective in eliciting visitors’ emotions. However, there are a number of visual and acoustic cues that influence museum visitor response behaviours. Understanding the ways in which the human brain processes information provides a basis for furthering experience design principles. This study focuses on the emotion of surprise, considered especially effective for engaging visitor attention, providing
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Nicely, Annmarie, and Raslinda Mohd Ghazali. "Music and emotion links to visitor harassment: a look at Jamaica." Tourism Review 74, no. 3 (2019): 371–84. http://dx.doi.org/10.1108/tr-11-2017-0174.

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Purpose The purpose of this paper is to use a study conducted on the Caribbean island of Jamaica to make the case that music might be a plausible suppressant of negative visitor harassment (VH). The goal of the study in question was to determine the genres of songs and music likely to have a positive effect on emotions the antithesis of the ones associated with VH but would have positive effect on visitors’ shopping behaviors as well. Design/methodology/approach A mixed method pre-experimental design was used for the study. Forty-two craft traders from a single craft market in Jamaica particip
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Leri, Ifigeneia, and Prokopis Theodoridis. "The effects of the winery visitor experience on emotions, satisfaction and on post-visit behaviour intentions." Tourism Review 74, no. 3 (2019): 480–502. http://dx.doi.org/10.1108/tr-07-2018-0092.

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Purpose This paper aims to explore the impact of the experience of a winery visit to the visitor’s emotions and the effect of these emotions on visitor’s intention to revisit and recommend a winery as consequences of visitor satisfaction. Design/methodology/approach The study adopted a multi approach of customer experience, suggesting that visitors base their experience perception on the servicescape attributes, other visitors’ suitable behaviours and their own yearn for cognitive learning and fun. Path analysis is adopted to measure the impact of these constructs on visitor’s emotions and the
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Błaszak, Maciej, Eliza Rybska, Olia Tsivitanidou, and Costas P. Constantinou. "Botanical Gardens for Productive Interplay between Emotions and Cognition." Sustainability 11, no. 24 (2019): 7160. http://dx.doi.org/10.3390/su11247160.

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Botanical gardens are often designed with biological deliberations in mind, such as the need to preserve biodiversity. As in other community acts, functionality is also an important concern. In contrast, the need to connect with human values, such as tolerance, care or justice, and the facility to provoke interaction, reflection and discussion are often sidelined. More broadly, the social and educational aims of these institutions are often placed second in the design priorities, even though they are emphasized strongly in formulations of the underlying purpose and intentions. From an educatio
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Vincett, Joanne. "Researcher self-care in organizational ethnography." Journal of Organizational Ethnography 7, no. 1 (2018): 44–58. http://dx.doi.org/10.1108/joe-09-2017-0041.

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Purpose The purpose of this paper is to offer practical researcher self-care strategies to prepare for and manage the emotions involved in doing organizational ethnographic research. Institutional ethics policies or research training programs may not provide guidance, yet emotions are an integral part of research, particularly for ethnographers immersed in the field or those working with sensitive topics or vulnerable or marginalized people. Design/methodology/approach The paper draws on ethnographic fieldwork over nine months with a voluntary organization in the UK, Yarl’s Wood Befrienders, t
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Taff, Derrick, Lauren Abbott, and Peter Newman. "Exploring Vertical Wilderness in the Acoustic Environment." UW National Parks Service Research Station Annual Reports 38 (January 1, 2015): 125–33. http://dx.doi.org/10.13001/uwnpsrc.2015.4111.

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Hearing sounds of nature is an important motivation for visitors to National Parks, such as Grand Teton National Park (GRTE; Newman et al. 2015). Furthermore, managers are required to provide park visitors with an enjoyable soundscape experience. In 2006, Pilcher and Newman conducted a study on visitor perceptions of soundscapes in highly trafficked locations in GRTE, the Jenny Lake boat dock and Inspiration Point. While this study used similar methods, it aimed to better understand the influence of soundscapes to a unique visitor group -- climbers on the Grand Teton. This iconic climbing dest
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Weaver, David, Chuanzhong Tang, Fangfang Shi, Ming-Feng Huang, Kevin Burns, and Ang Sheng. "Dark Tourism, Emotions, and Postexperience Visitor Effects in a Sensitive Geopolitical Context: A Chinese Case Study." Journal of Travel Research 57, no. 6 (2017): 824–38. http://dx.doi.org/10.1177/0047287517720119.

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Engaging the neglected intersection between dark tourism, the visitor postexperience and geopolitics, this research reports the findings from a survey of 1,082 domestic visitors to Lushun Prison Museum in Dalian, China, a Japanese-era incarceration and punishment site that projects hegemonic anti-Japanese social representations. Most respondents reported strong emotional reactions and elevated patriotism along with worsened attitudes toward Japan, Japanese products and, to a lesser degree, Japanese people, suggesting negative implications for the increasingly tense China–Japan bilateral relati
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Neves, João, Jean-Christophe Giger, Vasco Alves, and Joana Almeida. "The Social Representations of Zoo Goers toward Crocodiles and Turtles: Structural Analysis and Implications for Conservation." Social Sciences 11, no. 12 (2022): 571. http://dx.doi.org/10.3390/socsci11120571.

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Zoos have changed dramatically over the last century and today attract millions of people worldwide, being places where visitors can closely watch wildlife and learn about the species on display. Although present at most zoos, reptiles are challenging animals in terms of visitor interest and engagement, as some species do not fit aesthetic standards from the human standpoint, have culturally negative perceptions or generate aversive emotions. By studying zoo visitors’ social representations of crocodiles and turtles, we aimed to detail their structures, as well as identifying their prototypica
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Isaac, Rami K., and Laurencija Budryte-Ausiejiene. "Interpreting the Emotions of Visitors: A Study of Visitor Comment Books at the Grūtas Park Museum, Lithuania." Scandinavian Journal of Hospitality and Tourism 15, no. 4 (2015): 400–424. http://dx.doi.org/10.1080/15022250.2015.1024818.

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Miller, Zachary D., Wayne Freimund, Stefani A. Crabtree, and Ethan P. Ryan. "No Limits of Acceptable Change: A Proposed Research Framework for Informing Visitor Use Management in the Context of Cultural Resources." Sustainability 13, no. 1 (2021): 377. http://dx.doi.org/10.3390/su13010377.

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Cultural resources are commonly defined as resources that provide material evidence of past human activities. These resources are unique, as they are both finite and non-renewable. This provides a challenge for traditional visitor use management since these resources have no limits of acceptable change. However, with nearly every national park in the US containing cultural resources, coupled with ever-growing visitation, it is essential that managers of parks and protected areas have the ability to make science-informed decisions about cultural resources in the context of visitor use managemen
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Woldarsky, V. "Tapping into the emotions of the wine consumer through storytelling: A case study." BIO Web of Conferences 15 (2019): 03012. http://dx.doi.org/10.1051/bioconf/20191503012.

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Stories are powerful and they have taken on a new dimension in the marketing world. Using storytelling or narrative as a communication technique can be an effective tool for persuasion, as well as way to connect with the consumer on shared values. But a simple narrative is not enough. It is in the evocation of emotions that the storytelling carries its power. The research presented in this paper shows that emotions are powerful: as a way to build trust, create closeness, hold attention and transport the reader/listener to another world – all of which can result in certain behavioral responses.
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Mastandrea, Stefano, Gabriella Bartoli, and Giuseppe Bove. "Learning through Ancient Art and Experiencing Emotions with Contemporary Art: Comparing Visits in Two Different Museums." Empirical Studies of the Arts 25, no. 2 (2007): 173–91. http://dx.doi.org/10.2190/r784-4504-37m3-2370.

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The aim of the present research was to explore possible differences between visitor experiences in two different kinds of art museums according to the art styles of the collections hosted: the Museum Borghese of Rome (ancient art) and the Peggy Guggenheim Collection of Venice (contemporary art). Two questionnaires were administered to 500 Italian participants before and after their visit to one of the museums. Questions (Likert scales and multiple choice) assessed how much visitors liked and were satisfied with the museum and their visit, and the motivations, expectations and preference that d
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Nawijn, Jeroen, and Marie-Christin Fricke. "Visitor Emotions and Behavioral Intentions: The Case of Concentration Camp Memorial Neuengamme." International Journal of Tourism Research 17, no. 3 (2013): 221–28. http://dx.doi.org/10.1002/jtr.1977.

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Paver, Chloe. "Exhibiting Negative Feelings: Writing a History of Emotions in German History Museums." Museum and Society 14, no. 3 (2017): 397–411. http://dx.doi.org/10.29311/mas.v14i3.681.

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This article moves beyond recent work on visitor emotions to ask: How are theemotions of past eras (and more particularly of twentieth-century Germany)historicized in history exhibitions? How can the academic field of the history ofemotions – which, in Germany, has been galvanized by the study of NationalSocialism and its legacies – make the transition from the written investigationsof historical scholarship to the multi-modal displays of public history? Thesequestions are of particular relevance to German exhibitions about communist EastGermany and its collapse because emotions are understood
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Teles, Rita, Hugo Martins, António Pinheiro, and Eduardo Gonçalves. "Tourists’ Perception of Tourist Destinations: The Case Study of Nazaré (Portugal)." Sustainability 16, no. 4 (2024): 1387. http://dx.doi.org/10.3390/su16041387.

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Although Destination Image is a relevant investigation topic in the literature, few studies pay attention to Destination Image as reflected in tourists’ evaluations and reviews on social networks. Given the importance of social media and the relationship between places and the image of those places, this investigation seeks to analyse visitors’ perceptions of a tourist destination. The village of Nazaré (Portugal) was chosen for the analysis. The purpose was to analyse the perceptions of tourists to this village. Methodologically, a netnographic analysis was carried out considering the comment
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Liu, Qiqi, Xiaolan Tang, and Ka Li. "Do Historic Landscape Images Predict Tourists’ Spatio-Temporal Behavior at Heritage Sites? A Case Study of West Lake in Hangzhou, China." Land 11, no. 10 (2022): 1643. http://dx.doi.org/10.3390/land11101643.

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Rich in history and culture, heritage sites often evoke stirring emotions and memories. We analyzed historical poetry using grounded theory and high-frequency word and semantic analysis to construct historic landscape images (HLIs) of the West Lake UNESCO World Heritage Site in Hangzhou, China. GPS trajectory data were used to identify hot and cold tourist spots and understand the site’s intra-attraction tourist behaviors (IATBs). Finally, we analyzed the HLI–IATB relationship. We found that the tourist distribution was uneven, and different attractions had different visitor behaviors. Our fin
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Huijbens, Edward H., and Karl Benediktsson. "Inspiring the visitor? Landscapes and horizons of hospitality." Tourist Studies 13, no. 2 (2013): 189–208. http://dx.doi.org/10.1177/1468797613490378.

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This article will discuss the ways in which landscapes have been conceptualised in current literature building on notions of escape to and well-being with nature, and how the tourist has been placed in that context. Drawing among other things on Gadamer’s understanding of the concept of the horizon, as well as Deleuzian understandings of relationality, we argue that landscape is simultaneously an effect of gathering deep-seated emotions and experiences and an open-ended and forever unfinished story. Due to the irreducibility of the landscape to its terms, a landscape is something that can be s
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Akyürek, Suat. "Reflections on visitors' experiences of the beekeeping museum: an analysis of the guestbook notes." European Journal of Tourism Research 32 (August 5, 2022): 3215. http://dx.doi.org/10.54055/ejtr.v32i.2569.

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The number of alternative tourism types that appeal to niche markets is increasing daily in response to the changing demands and expectations of tourists. Apitourism, which is a blend of nature and culture, has attracted attention and has become an important niche tourism market in recent years. In this study, the tourists’ experiences of visiting the beekeeping museum, which is an attraction within the scope of apitourism, were examined. The notes written in the museum’s visitor book, and the observations made to support the notes, enabled the visitors’ experiences to be classified into 32 co
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Madeira, Arlindo, Rosa Rodrigues, Teresa Palrão, and Alexandra Sofia Mendes. "Tourists’ Fascination with Urban Food Markets: The Successful Case of Time Out Market Lisbon." Foods 12, no. 9 (2023): 1795. http://dx.doi.org/10.3390/foods12091795.

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This research was designed to analyze tourists’ perception of food markets in an urban context, specifically in the case of Time Out Market Lisbon. The sample included participants who visited and experienced the market food court. The data were collected using a questionnaire assessing the respondents’ perceptions of the location, food quality, food neophilia, market engagement, and the cultural attractiveness of the locale. The purpose was also to analyze how these factors contribute to visitor satisfaction and their intention to revisit the local area. The findings showed that food neophili
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Mitas, Ondrej, Rajneesh Badal, Maud Verhoeven, et al. "Tell Me Where to Go: An Experiment in Spreading Visitor Flows in The Netherlands." International Journal of Environmental Research and Public Health 20, no. 8 (2023): 5441. http://dx.doi.org/10.3390/ijerph20085441.

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Cities attracting large numbers of tourists increasingly face crowding and public resistance to tourism growth. As a result, governments strive to spread tourists from the best-known attractions to less-visited locations to improve both residents’ and tourists’ quality of life. Evidence of success and best practices herein is largely anecdotal, and the effects on tourist experience are also unknown. Thus, we undertook a randomized 2 × 2 experiment in the province of Overijssel (The Netherlands), wherein tourists staying at vacation parks near small and mid-sized cities were exposed to informat
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Wu, Hung-Che, and Tao Li. "An Empirical Study of the Effects of Service Quality, Visitor Satisfaction, and Emotions on Behavioral Intentions of Visitors to the Museums of Macau." Journal of Quality Assurance in Hospitality & Tourism 16, no. 1 (2015): 80–102. http://dx.doi.org/10.1080/1528008x.2015.966298.

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Mitrović, Srđan. "MULTIVARIATE STATISTICAL ANALYSIS OF WINE FESTIVAL VISITOR EXPERIENCE." Tourism and hospitality management 28, no. 3 (2022): 695–98. http://dx.doi.org/10.20867/thm.28.3.13.

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Purpose Travel for the purpose of visiting festivals represents a fast-growing segment of the tourism market and is a unique opportunity for destinations development based on the fact that festivals provide various economic benefits to the local community. Festivals can have a significant effect on promotion and brand awareness of a destination and are capable of generating significant tourism income. Organizing festivals can attract visitors to the destination outside of the main tourist season and possibly even to destinations and regions they would not otherwise consider visiting. Festival
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Quezado, Izabelle, Rafael Fernandes de Mesquita, Josimar Souza Costa, Fátima Regina Ney Matos, and Maria Clara Cavalcante Bugarim. "“Brasil, decime qué se siente”: a study of agglomeration in a stadium in the World Cup." HOLOS 6 (September 30, 2021): 1–16. http://dx.doi.org/10.15628/holos.2020.8088.

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This study investigates visitor reactions to the human and spatial agglomeration of World Cup stadiums, relating the variable of crowding perception to emotions and consumer’s satisfaction. The largest world event based on a single sport, the Cup moves millions of tourists during the period of its accomplishment. Constantly explored in previous research, the perception of crowding presents a gap in the tangent to relationships established in entertainment environments. The quantitative research, based on the Machleit, Kellaris and Eroglu (1994) scale, presented 270 cases analyzed using the Str
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Yang, Xiaopiao, Yuluan Zhao, Jia Zhao, Chao Shi, and Bailu Deng. "Tourists’ Perceived Attitudes toward the Famous Terraced Agricultural Cultural Heritage Landscape in China." Agriculture 12, no. 9 (2022): 1394. http://dx.doi.org/10.3390/agriculture12091394.

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Terraces are the major vehicle for agricultural activities in mountainous areas and are an important component of the agro-cultural heritage landscape. This work explores tourists’ perceived attitudes toward, and characteristics of terraced agro-cultural heritage landscapes based on online web travel notes. A framework of visitor perception types of terraced agricultural cultural heritage landscapes was constructed, and each type was analyzed in a targeted manner. The results obtained can provide a reference for the conservation of heritage farming culture and the development of strategies to
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Nissilä, Paula. "Young people at a revivalist summer gathering: Rituals, liminality, and emotions." Social Compass 65, no. 2 (2018): 278–94. http://dx.doi.org/10.1177/0037768618768437.

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This article examines the religiosity of young people at a summer gathering of a Christian revivalist movement. Studies on religious mass events as social phenomena, as well as research on youth participation, are still quite few. The open-air summer gatherings of the traditional Finnish revivalist movements operating within the national Evangelical Lutheran Church of Finland attract masses of people from all generations simultaneously as the church itself sustains losses in attendance at the more institutional collective practices. This article seeks to answer why one of these gatherings is a
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Hingley, Richard, Robert Witcher, and Claire Nesbitt. "Life of an ancient monument: Hadrian's Wall in history." Antiquity 86, no. 333 (2012): 760–71. http://dx.doi.org/10.1017/s0003598x00047906.

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The Romans are Britain's favourite invaders, and Hadrian's Wall is among the largest and finest of the relics they left behind on the island. However, as our authors urge, we should demand more intellectual depth from our monuments today. Not simply a cultural asset anchored in the Roman empire, Hadrian's Wall had a busy afterlife, a material history reflecting the uses, attitudes and emotions of later centuries. Its ‘biography’ not only captures new information about the last two millennia, it offers a story that the modern visitor deserves to hear.
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Salazar, Gabby, João Neves, Vasco Alves, Bruno Silva, and Diogo Veríssimo. "Picturing donations: Do images influence conservation fundraising?" PLOS ONE 16, no. 6 (2021): e0251882. http://dx.doi.org/10.1371/journal.pone.0251882.

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Many environmental organizations use photographic images to engage donors and supporters. While images play a role in fundraising, visual framing remains understudied in the environmental field. Few real-world experiments have examined which types of images result in higher donations to biodiversity conservation. We examined the role of images in conservation fundraising through a public experiment at Zoomarine, a marine park located in southern Portugal. Zoomarine runs a program called Dolphin Emotions where visitors pay to learn about dolphin biology and to interact with dolphins. We placed
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Reshetnyak, Olena I., Alina V. Samilkina, and Alina O. Nesterenko. "The Modern Methods of Promoting Restaurant Services." Business Inform 11, no. 538 (2022): 292–97. http://dx.doi.org/10.32983/2222-4459-2022-11-292-297.

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Restaurant enterprises should strive to constantly adapt to customer needs and ever-changing market conditions, offering appropriate services, identifying adequate methods of communication and promotion. The article is aimed at studying modern methods of promotion and determining the most appropriate restaurant services for this in wartime. The article discusses the essence and directions of application of modern methods of promotion. It is proved that promotion methods are very important both during the COVID-19 pandemic and during the war, and the variability of the market environment necess
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Kasperiuniene, Judita, and Ilona Tandzegolskiene. "Smart learning environments in a contemporary museum: a case study." Journal of Education Culture and Society 11, no. 2 (2020): 353–75. http://dx.doi.org/10.15503/jecs2020.2.353.375.

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Aim. The modern museum becomes an attractive learning place and space where the visitor, depending on age and competence, develops personal experience, and constructs the learning process based on personalized goals. The article aims to reveal how spaces in museums are exploited, in what ways visitors are involved in a narrative that connects the present and the past.
 Concept. The research uses a case-study method to investigate the POLIN Museum of the History of Polish Jews (Poland), Ruhr Museum (Germany), and Vienna Technical Museum (Austria). Within the smart learning environment cont
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Sun, Wan-Na, Hsin-Tien Hsu, Nai-Ying Ko, and Yu-Tung Huang. "Decision-Making Processes in Surrogates of Cancer Patients in a Taiwan Intensive Care Unit." International Journal of Environmental Research and Public Health 17, no. 12 (2020): 4443. http://dx.doi.org/10.3390/ijerph17124443.

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Background: Few studies in Asian countries have explored the emotional entanglements and conflicts that surrogates often experience during the medical decision-making process. This study was to explore decision-making processes in surrogates of cancer patients in a Taiwan intensive care unit (ICU). This qualitative study surveyed a purposive sample of surrogates (n = 8; average age, 48 years) of cancer patients in the ICU of a medical center in Taiwan. A phenomenological methodology was used, and a purposive sample of surrogates of cancer patients were recruited and interviewed during the firs
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Walker, Heather R., Gina Clarkson, Hailey Alston, and Belinda Chan. "“All I Can Say Is Thank You”." Journal of Perinatal & Neonatal Nursing 37, no. 3 (2023): 223–31. http://dx.doi.org/10.1097/jpn.0000000000000679.

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Background: COVID-19-associated visitor restrictions altered parents' involvement in their infant's care in the neonatal intensive care unit (NICU). Purpose: The purpose of this article is to explore how restrictions affected parents' perceptions of experience in the NICU and to build a conceptual model of communication flow during times of crisis. Methods: This qualitative study was set in a level III 52-bed NICU. Using data from an open-ended survey question, a multitiered thematic analysis was used. Results: Four broad themes emerged: communication, gratitude, release, and containment of em
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Nazhar, Ryanty Derwentyana. "Augmented Reality at Gedung Sate Museum: Bring The Past To The Present." Proceeding of International Conference on Business, Economics, Social Sciences, and Humanities 2 (December 1, 2021): 599–605. http://dx.doi.org/10.34010/icobest.v2i.325.

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The purpose of this study is to collect and explain the importance of applying Augmented reality technology to museums to increase the visitors' space experience. The method used is descriptive qualitative, which is supported by a literature review. The author will collect the various advantages of using augmented reality technology in museums with visitors' experience when this technology is seen from previous studies. The Cultural History Museum is a facility that presents cultural heritage. These artifacts and cultural heritage are sometimes presented in incomplete form, and historical stor
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Drikker, Alexander S., and Eugene A. Makovetsky. "MUSEUM AURA IN A DIGITAL FORMAT." Vestnik Tomskogo gosudarstvennogo universiteta. Kul'turologiya i iskusstvovedenie, no. 40 (2020): 49–58. http://dx.doi.org/10.17223/22220836/40/4.

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In conditions of rough social changes and of ICT of development a museum-temple gives way to modern post-museum. Whether the museum-temple era came to end, or its potential can be demanded? In search of the answer, combining the social-analitical view (Benjamin) with a psychological analysis (Vygotsky), we will address a question of aura which traditionally defined emotional influence of museum exposition. Since moment when Benjamin noted that technical reproduction washes away aura, a scales of high-quality reproduction in network environment grew in thousands times and decisively devaluated
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Szewerniak, Magdalena. "Nostalgiczny wymiar muzeów gier wideo." Prace Kulturoznawcze 21, no. 4 (2018): 119–34. http://dx.doi.org/10.19195/0860-6668.21.4.7.

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Nostalgic aspect of video games museumsThe article is a result of a field research conducted in Computerspielemuseum in Berlin, Arcade Hry in Prague and Video Games Consoles Museum in Karpacz Poland. The exhibition arrangements in each of these places led to a question about nostalgic aspect of the museums, in which the traditional layout and narration of exposition contrast with the interactive space.The notion of nostalgia is the center of my research. There are however different concepts of nostalgia as a form of memory among the researchers studying this subject. The point that emerges is
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Reeves, Jonathan P., Conor H. D. John, Kevin A. Wood, and Phoebe R. Maund. "A Qualitative Analysis of UK Wetland Visitor Centres as a Health Resource." International Journal of Environmental Research and Public Health 18, no. 16 (2021): 8629. http://dx.doi.org/10.3390/ijerph18168629.

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The health benefits associated with spending time in natural environments have been highlighted during the COVID-19 pandemic. Lockdowns and restrictions to safeguard public health have exacerbated the pre-existing mental health crisis and rise of non-communicable diseases. Thus, the importance of nature as a health resource has been elevated, hastening calls for a better understanding of how health benefits might differ across user groups and nature provisions. In this regard, urban green spaces have become the greatest research focus; however, blue spaces, especially inland freshwater (e.g.,
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Paschou, Sofia, and Georgios Papaioannou. "Exploring the Digital Atmosphere of Museums: Perspectives and Potential." Technologies 11, no. 5 (2023): 149. http://dx.doi.org/10.3390/technologies11050149.

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This paper contributes to the field of museum and visitor experience in terms of atmosphere by discussing the “museum digital atmosphere” or MDA, a notion that has been introduced and found across museums in Greece. Research on museum atmospherics has tended to focus on physical museum spaces and exhibits. By “atmosphere”, we mean the emotional state that is a result of public response adding to the overall museum experience. The MDA is therefore studied as the specific emotional state caused by the use of digital applications and technologies. The stimulus–organism–response or SOR model is us
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Putri, Kharina Dwinand, and Tengku Ezni Balqiah. "Do Web Atmospherics Affect PurchaseIntention? The Role of Color and Product Display." GATR Journal of Management and Marketing Review 2, no. 2 (2017): 79–86. http://dx.doi.org/10.35609/jmmr.2017.2.2(12).

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Objective - The growth of online retailers has increased competition in online business. This situation has forced online retailers to design web atmospherics more attractively. This empirical study examines how web atmospherics, namely, web color and product display, will influence visitor responses. Methodology/Technique - The method was experimental design. Using factorial design and ANOVA, this paper investigates whether cool colors (versus warm) and models (versus without a model) generate more positive emotional arousal, attitude, and purchase intention. Four artificial websites, based o
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Torres, Edwin N., Ady Milman, and Soona Park. "Delighted or outraged? Uncovering key drivers of exceedingly positive and negative theme park guest experiences." Journal of Hospitality and Tourism Insights 1, no. 1 (2018): 65–85. http://dx.doi.org/10.1108/jhti-10-2017-0011.

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Purpose Despite multiple studies of customer delight in various service industries, limited research exists in the hedonically driven theme park context. The purpose of this paper is to explore the key drivers of customer delight and outrage in theme parks by analyzing TripAdvisor’s comments from visitors to the top 20 North American theme parks. Design/methodology/approach Following the analysis of thousands of extremely positive and negative comments using MAXQDA qualitative software, keywords drivers of delight and outrage were identified. The researchers applied both thematic and root caus
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Ren, Youcao, and Johnathan Djabarouti. "Towards a Holistic Narration of Place: Conserving Natural and Built Heritage at the Humble Administrator’s Garden, China." Architecture 3, no. 3 (2023): 446–60. http://dx.doi.org/10.3390/architecture3030024.

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World Heritage tourism in China regulates conservation approaches employed across natural and built heritage sites. However, focusing on the revenue-generating potential of these sites sustains material authenticity and technical conservation methods. The outcome is a conflict between conservation and commercialization, where socio-cultural values are overshadowed by the process of museumization. Underpinned by critical heritage theory and a focus on intangible heritage, this research seeks to confront this conflict by examining the shifting conservation practice at the Humble Administrator’s
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Weng, Lisheng, Yawen Wu, Guang Han, Huifang Liu, and Feng Cui. "Emotional State, Psychological Resilience, and Travel Intention to National Forest Park during COVID-19." Forests 13, no. 5 (2022): 750. http://dx.doi.org/10.3390/f13050750.

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The outbreak of the COVID-19 pandemic has impacted the tourism industry worldwide. This study examines the relationships among potential tourists’ emotional states, psychological resilience, and their travel intention to a national forest park in the context of COVID-19. It also investigates the moderating effect of gender. Kanas National Forest Park on the northwestern border of China was chosen as the research case. The survey questionnaires were administered both online and offline to collect data. A total of 492 valid questionnaires were collected (263 from online and 229 from offline) and
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