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Wagner, Jens. "Guides of the Falu Mine : Perceptions of Differences and Similarities onDomestic and International Visitors." Thesis, Högskolan Dalarna, Turismvetenskap, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:du-11688.
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Industrial heritage tourism has been in focus for many academic studies and tourism is an alternative developmental tool for mines and contributes to their economic success. This thesis is about the Falu Mine in Dalarna, Sweden, which has World Heritage status since 2001 and is one of the biggest attractions in the region. Its history and cultural importance are reasons for the importance of preserving the heritage. The Falu Mine is under the management of the Great Copper Mountain Trust and one of their ambitions is to ensure the continuous popularity among domestic and international visitors. In order to gain a better understanding of the visitors and to find strategies to improve performance, a visitor survey has been conducted in the summer of 2011. It is the authors believe that the guides of the Falu Mine have the best available insight and that their perceptions help to add to the understanding about the visitors. Therefore, this thesis aims to explore the perceptions of the guides about their visitors, to investigate how the perceptions correspond to the statistical results and to study if there are any differences between domestic and international visitors. The mixed methods approach will increase the depth and accuracy of the results, by linking qualitative with quantitative data. The results show that differences between domestic and international visitors exist, both proven by interviews with the guides and the visitor survey. These differences occur in the factors, such as level of education of the visitors, group size and number of children in the group, knowledge of the visitors prior to and after the visit, sources of information and the fulfillment of the visitor expectations. The perceptions emphasize how these differences impact the guided tours. The guides of the Falu Mine have to be aware of those differences in order to adjust the tour accordingly, as well as the management of the Falu Mine can use this knowledge in order to identify strategies for improving performance.
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Wang, Xiaoyang. "Chinese professional tour guides' perceptions of roles and the challenges to fulfill their roles on tour guiding Chinese visitors in Southern California." Thesis, California State University, Long Beach, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=1523198.
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<p> The purpose of this grounded theory study was to discover the roles and challenges perceived by Chinese professional tour guides who guide Chinese visitors in Southern California. Using semi-structured interviews, this study shares the insightful guiding experiences that have revealed the working condition of Chinese professional tour guides in the United States is not promising. </p><p> Ten Chinese professional tour guides from varied backgrounds and experience levels were interviewed for this study. These guides shared their perceptions of roles, challenges, how they get into this profession, and ideas of the future development of Chinese in-bound tourism to the United States.</p><p> Based upon the recommendations from the guides, the researcher created a Market Supervision and Control System to address the various problems discovered from this study. And future studies could be finding practical methods to solve those problems, and other countries' tour guides' perception of roles and challenges for working in foreign countries.</p>
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Sbarra, Wendy M. "New Ways of Seeing: Examining Musuem Accessibility for Visitors with Vision Impairments." Digital Archive @ GSU, 2012. http://digitalarchive.gsu.edu/art_design_theses/121.
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While I have always loved to go to the art museum I have often found it difficult to convince friends and family to go with me. It seems to be a particularly daunting task for visitors with disabilities and specifically those with vision impairments. This study surveys the accessibility of the programming for visitors with visual impairments at 25 art museums in the United States of America and how they communicate that information to potential visitors. It highlights museums that go beyond what is required by the Americans with Disabilities Act and create programming that is enjoyable for all. This study will be a reference to create a more enjoyable experience for all.
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Eghbal-Azar, Kira [Verfasser], Thomas [Gutachter] Widlok, Klaus [Gutachter] Schneider, and Stephan [Gutachter] Schwan. "Affordances, Appropriation and Experience in Museum Exhibitions: Visitors‘ (Eye) Movement Patterns and the Influence of Digital Guides / Kira Eghbal-Azar ; Gutachter: Thomas Widlok, Klaus Schneider, Stephan Schwan." Köln : Universitäts- und Stadtbibliothek Köln, 2017. http://d-nb.info/1135724415/34.
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Mony, Rachel Sheal Preethi. "An exploratory study of docents as a channel for institutional messages at free-choice conservation education settings." Columbus, Ohio : Ohio State University, 2007. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1186780088.
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Templeton, Cheryl A. "Museum Visitor Engagement Through Resonant, Rich and Interactive Experiences." Research Showcase @ CMU, 2011. http://repository.cmu.edu/theses/16.
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Museums are vast resources, but much of their information is inaccessible to visitors. Typical labels for artifacts provide few details, making it difficult for non-expert visitors to learn about an artifact, and to find its relevance to other artifacts or to themselves. Although museums have developed interpretive aids such as brochures and audio guides, these are limited and do not offer visitors the possibility to explore artifacts both broadly and deeply as they go through an exhibition. Visitors often have questions that go unanswered or pass through an exhibition without being engaged. As visitors all have their own personal interests and preferences, it would be difficult to offer a usable version of any current interpretive aid that includes all of the information, stories, and related content that each visitor would like. Personal mobile devices provide a platform for interactivity and access to an unlimited amount of information, presentation of rich media, and flexibility for customized experiences both inside the museum and beyond.
To bridge the gap between museum collection information and visitor engagement, I propose a framework for increasing engagement through resonant, rich, and interactive experiences mediated by a personal mobile guide, and present a case study and functional prototype mobile guide for the Hall of Architecture at the Carnegie Museum of Art.
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Keilman, Thomas. "Experiencing Science in Action: The Use of Exhibition Techniques in Guided Tours to a Scientific Laboratory." Thesis, Högskolan Dalarna, Vetenskapskommunikation, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:du-1160.
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The current paper presents a study conducted at CERN, Switzerland, to investigate visitors' and tour guides' use and appreciation of existing panels at visit itinerary points. The results were used to develop a set of recommendations for constructing optimal panels to assist the guides' explanation.
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Othman, Mohd Kamal. "Measuring visitors' experiences with mobile guide technology in cultural spaces." Thesis, University of York, 2012. http://etheses.whiterose.ac.uk/4067/.
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The use of mobile technologies such as multimedia guides has now become very common in cultural spaces such as museums. However, there is still a lack of understanding about how visitors interact with such devices and simultaneously with the exhibits. Generally, research has investigated different types of informal learning within cultural spaces, both with and without mobile technologies, particularly the use of free-choice and guided tours. The programme of research presented developed a scale to measure visitors’ experience in museums (the Museum Experience Scale, MES), a parallel scale to measure visitors’ experience in historic churches (the Church Experience Scale, CES) and a scale to measure visitors’ experience with audio and multimedia guides in cultural spaces (the Multimedia Guide Scale, MMGS). Study 1 established the appropriate methodology for the subsequent studies. A virtual museum was developed with two types of tour: Free Choice (FC) and Guided Tour (GT). Participants undertook a tour and answered a questionnaire about their experience. The study did not elicit any significant differences in visitor experience in the two different tour designs, but paved the way for the subsequent studies. Study 2 developed the MES and the MMGS using standard psychometric principles based on 255 responses to an online questionnaire. Respondents answered questions about a recent experience of visiting a cultural space, with or without a multimedia guide. Four components were identified for the MES: Engagement, Knowledge/Learning, Meaningful Experiences, and Emotional Connection while three components were identified for the MMGS: General Usability, Learnability and Control, and Quality of Interaction. Study 3 piloted the methodology for evaluating the use of multimedia guides in cultural spaces. Sixteen participants used a multimedia guide on an iPhone to view an exhibition set up in the laboratory and then completed the MMGS. This study successfully established the methodology and showed a significant effect of different types of guides (FC and GT) on the four MES factors. Study 4 developed the CES by asking 272 visitors at three historic churches in York to respond to questions immediately after their visit. The resulting scale has 5 components: Emotional Connection and Spiritual Experiences; Knowledge and Learning; Enjoyment, Intellectual Stimulation and Curiosity; Immersion; and Information overload. In a final study, the CES and MMGS were used to measure visitors’ experience at a historic church, Holy Trinity Church in Stratford-upon-Avon. 59 visitors in total participated, 40 using an iPhone multimedia guide (21 FC and 19 GT) and a control group (CG) of 19 visitors without a guide. The findings showed a number of differences between the three groups on the CES and the MMGS. The results showed that introducing a smartphone guide in a historic church has interesting effects, both positive and possibly negative on visitor experience, particularly on the following aspects: time spent in the church; amount of knowledge gained; engagement with the church as well as with the smartphone guide; emotional and spiritual experience; and enjoyment and intellectual stimulation. In conclusion, three scales were developed were used to measure different aspect of visitors’ experience and were used in the realistic setting of a historic church. These scales make a contribution to the empirical evaluation of visitor experience of cultural spaces in general (with two different scales developed, one for museums and one for historic churches) and the use of audio and multimedia guides in cultural spaces.
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Paes, Gustavo Nascimento. "Visitas Teatralizadas em museus: novos meandros para a comunicação museológica." Universidade de São Paulo, 2016. http://www.teses.usp.br/teses/disponiveis/103/103131/tde-18102016-155524/.
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Este trabalho apresenta uma discussão sobre comunicação museológica e de que maneira as instituições trabalham a relação entre museu, público e exposição. Considera-se que a comunicação só se estabelece efetivamente quando sua forma e seu conteúdo mediam, simultaneamente, emoção e informação. Assim, a inserção de \"visitas teatralizadas\" em instituições museológicas pode oferecer o conhecimento não só pela informação em si, mas um conhecimento que, segundo Scheiner (2003), parte da informação transformada pela emoção, podendo então ser vivenciada. Do mesmo modo, o museu precisa dominar outras formas de linguagem, outros sistemas de comunicação que não sejam os habituais. A dissertação estuda e promove a compreensão sobre novas formas de estabelecer um diálogo, neste caso, via \"visitas teatralizadas\".<br>This paper presents a discussion on museological communication and how the institutions work the relationship among museum, public and exhibition. It is consider that communication is only established effectively when its form and its content mediates simultaneously emotion and information. Thus, the inclusion of \"guided visits with theater\" in museological institutions can provide knowledge not only for the information itself, but knowledge which, according to Scheiner (2003), part of the information transformed by the emotion and can then be experienced. Similarly, the museum must dominate other forms of language, other communication systems that are not usual. The dissertation studies and promotes the understanding of new ways to establish a dialogue, in this case via \"guided visits with theater\".
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Tellinger, Frida. "Customer-Perceived Value of Mobile Multi-Media Guides for Visitor-Centered Organizations." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-69921.
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The field of technological subscription-based services are growing, and more organizations are using this strategy to provide their customers with products and services. Even though the market is growing the theories concerning the perceived value of their customers are not. The perception of value is an important part of a company’s strategy and the need for validated aspects concerning this is important to formulate. Customer-perceived value is a complex area and the gap in the theoretical understanding of this in the technological subscription-based products and services needs to be filled. The aim of this research is to explore this field and to gain a better understanding of what situational factors of the perceived value is. The situation studied in this research lies within the visitor-centered organizations perception of value of subscription-based multi-media guides. After an extensive literature review in this area data has been collected through eight semi-structured interviews. This has resulted in the findings of factors that affect both the beneficial and costly domains of the customer-perceived value. It was also clear that the situation plays a big role in the perceived value. The factors that was mentioned most of the respondents were seen as the most influential and these has been presented in a list in the end of the study. The results can be used as a base for future studies to gain a deeper insight in the area and also to conduct more studies to see if different situations have a bigger affect. The results can also be used as a guideline for practitioners within the field as they develop their products and services to increase value for their customers.<br>Företag som erbjuder tekniska prenumerationsbaserade lösningar blir fler, och allt fler företag använder sig av denna strategi för att förse sina kunder med produkter och tjänster. Även fast denna marknad växer saknas fortfarande teorier som rör området kring vad deras kunder har för upplevt kundvärde. Upplevt kundvärde är en viktig del av ett företags strategi och behovet av validerade teorier kring vilka aspekter som påverkar detta är viktiga att formulera. Upplevt kundvärde är ett komplext område och gapet i den teoretiska förståelsen kring detta inom området som erbjuder tekniska prenumerationsbaserade produkter och tjänster behöver fyllas. Syftet med denna rapport är att undersöka detta område för att få en bättre förståelse för vilka de situationsbaserade faktorer som påverkar det kundupplevda värdet är. Situationen som har studerats i denna rapport ligger i besöksorienterade organisationers upplevda värde av prenumerationsbaserade multi-mediaguider. Efter en omfattande litteraturstudie inom detta område har data samlats in med hjälp av åtta semi-strukturerade intervjuer. Tack vare det insamlade materialet har denna studie resulterat i en lista på faktorer som påverkar både de fördelaktiga samt kostsamma domänerna av det upplevda kundvärdet. Det var även tydligt att situationen spelar en stor roll i det upplevda kundvärdet. De faktorer som nämndes mest av respondenterna har ansetts haft störst påverkan och det är dessa som presenteras i en lista i slutet av rapporten. Resultatet kan användas som bas för fortsatta studier för att fördjupa sig inom området samt för att genomföra fler studier för att se om olika situationer har mer inverkan. Resultatet kan även användas som en riktlinje för de som praktiserar inom fältet när de utvecklar sina produkter och tjänster för att höja värdet för sina kunder.
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Kennon, Rachel Brooke. "Knowledge and Meanings of Wilderness and Wildlife Refuges among Okefenokee Visitors on guided Intrepretive Tours." Thesis, Virginia Tech, 2002. http://hdl.handle.net/10919/32019.
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Past research has shown that interpretive tour visitors at Okefenokee National Wildlife Refuge do no better than other visitors on knowledge and value questions about federal wilderness areas and national wildlife refuges. Tours into the Okefenokee Swamp Wilderness are conducted by a National Wildlife Refuge concessionaire. Interpretive tour guides participated in a training session on the purposes and values of wilderness and wildlife refuges. Visitors who took guided interpretive tours in the spring of 2001 with trained and untrained guides completed knowledge surveys immediately after taking the boat tour. Results indicate that there were no differences in visitor knowledge scores with trained versus untrained guides. A small sample of interpretive tour visitors was also interviewed in an effort to understand the meanings they ascribe to wilderness. Visitors were able to describe and articulate their views of wilderness with considerable clarity. Recommendations for future research include monitoring the guidesâ interpretive messages, conducting more in-depth interviews with visitors and guides, assessing visitorsâ and guidesâ prior knowledge of wilderness and wildlife refuge purposes and values, and developing guide training based on the principles of persuasive communication.<br>Master of Science
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Reis, Sofia Ester Pereira. "Visitas guiadas através de modelos de volumetria." Master's thesis, FCT - UNL, 2006. http://hdl.handle.net/10362/1523.
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Esta dissertação tem por fim o estudo de algoritmos que permitem efectuar uma visita guiada a um modelo volumétrico.
A visita guiada permite ao utilizador observar todas as partes relevantes do modelo. Assim, expõe-se como seleccionar de forma automática as posições que melhor permitem observar as partes relevantes. Dadas essas posições, mostra-se como criar um percurso que passe por todas elas.
O esforço exigido ao utilizador, durante a visita guiada, face à metodologia aplicada, é o mínimo possível, como se este estivesse numa plataforma móvel e alguém empurrasse essa plataforma. Liberto de todas as preocupações associadas à sua deslocação, o utilizador poderá concentrar-se apenas na observação do modelo.
É também abordado o caso particular da visita guiada a um modelo representativo de um museu de pintura. As técnicas estudadas são implementadas, tendo sido criado um protótipo
que permite efectuar uma visita guiada ao museu. Nessa visita guiada, as peças expostas, que são as partes relevantes do museu, são visualizadas da melhor forma possível, ou seja, de maneira a que sua dimensão e o contexto em que estão inseridas sejam perceptíveis para o utilizador.
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Dube, Lise M. "The typologies of cognitive dissonance and the self-guided adult visitor, assessing interpretive aids in a fine arts museum." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape10/PQDD_0003/MQ44807.pdf.
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Jennings, Trudie. "A study exploring whether maternal sensitivity can be enhanced by health visitor intervention (guided by clinical psychology consultation), using video feedback." Thesis, Teesside University, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.440509.
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Zoccoli, Chrislaine Vitcoski. "Avaliação do processo de ensino interdisciplinar na educação ambiental utilizando visitas guiadas em áreas verdes." Universidade Tecnológica Federal do Paraná, 2016. http://repositorio.utfpr.edu.br/jspui/handle/1/2045.
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No processo do ensino de Ciências, realizar atividades de campo em Unidades de Conservação, ou seja, ambientes não formais, possibilita estimular e enriquecer diferentes caminhos metodológicos que conduzem ao aprendizado de forma crítica, reflexiva e responsável frente às questões ambientais. Estas atividades práticas de observação permitem explorar conteúdos diversificados, sensibilizar os alunos para a preservação e conservação, por meio do contato direto com o ambiente, assim como auxiliar na melhor compreensão dos fenômenos aprendidos em sala de aula de forma teórica. No entanto, para que as atividades de campo sejam eficazes, é imprescindível que sejam bem preparadas e adequadamente exploradas. Portanto, o presente estudo apresenta como objetivo propor atividades utilizando Unidades de Conservação no processo de ensino interdisciplinar e de Educação Ambiental, voltados para o tema gerador Meio Ambiente, que foi aplicado em duas escolas públicas do município de Curitiba, Paraná.Primeiramente buscou-se identificar, por meio de questionários e entrevistas,quais foram os métodos que os professores aplicaram ao trabalhar a temática ambiental;analisou-se o uso educacional das Unidades de Conservação como parte das aulas, e como vislumbram um aprendizado interdisciplinar com esta temática. Foi realizado o levantamento nos documentos oficiais governamentais para os conteúdos básicos das diversas áreas do conhecimento do ensino fundamental I e II, relacionados ao tema meio ambiente. Este diagnóstico teve como objetivo identificar as relações entre os temas transversais, sua articulação e exploração de forma interdisciplinar relacionando com a temática. Procedeu-se então uma análise quanti-qualitativa dos dez professores participantes desta pesquisa, que foram observados e entrevistados antes da atividade de campo, e após a execução da mesma em uma Unidade de Conservação.Como resultado notou-se um predomínio positivo de falas e respostas diante da possibilidade de inserção da Lei Federal nº 9.795/99 de Educação Ambiental na prática docente dos professores das diversas disciplinas do currículo básico, da importância de ampliação das estratégias metodológicas e pedagógicas para uma aprendizagem significativa sobre o meio ambiente, mesmo com tantas dificuldades encontradas pelos professores para acessar as Unidades de Conservação. Quanto aos conteúdos analisados e levantados nos documentos oficiais, verificou-se que os componentes curriculares de Arte, Ciências, Educação Física, Geografia, História, Língua Portuguesa e Matemática, apresentaram diversos conteúdos que poderiam ser articulados e explorados utilizando o tema Meio Ambiente de EA nas atividades de campo. Foi elaborado o Guia de Atividades de Campo para atuar em Unidades de Conservação no ensino de Ciências com proposta de aplicação interdisciplinar, como produto final dessa pesquisa.<br>In the process of teaching science, conduct field activities in protected areas, ie, non-formal environments, enables stimulate and enrich different methodological paths that lead to learning critically reflective and responsible front to environmental issues. These practices observation activities let you explore diverse content, sensitize students to the preservation and conservation, through direct contact with the environment, and improve the understanding of the phenomena learned in class theoretically. However, that field activities are effective, it is essential to be well prepared and properly exploited. Therefore, the present study has the objective of proposing activities using protected areas in interdisciplinary teaching process and environmental education, focused on the theme generator Environment, which was applied in two public schools in the city of Curitiba, Paraná.Primeiramente sought to identify, through questionnaires and interviews, which were the methods that teachers have applied to work on environmental issues, analyzed the educational use of protected areas as part of the lessons, and how to envision an interdisciplinary learning with this theme. Survey was carried out in official government documents to the basic contents of the different areas of knowledge of elementary school I and II, related to the theme environment. This diagnosis was to identify the relationship between the cross-cutting issues, and their joint operation in an interdisciplinary way relating to the theme. then proceeded to a quantitative and qualitative analysis of the ten teachers participating in this study, who were observed and interviewed before the field activity, and after the implementation of the same in a unit Conservação.Como result was noted a positive predominance of speeches and responses to the possibility of insertion of Federal Law No. 9.795 / 99 environmental Education in the teaching practice of teachers of various disciplines of basic curriculum, the importance of expansion of methodological and pedagogical strategies for meaningful learning about the environment, even with so many difficulties encountered by teachers to access the protected areas. Regarding analyzed and raised in official documents contents, it was found that the curriculum components of Art, Science, Physical Education, Geography, History, English Language and Mathematics, presented various contents that could be articulated and explored using the theme Half EA Environment in field activities. It was prepared the Field Activity Guide to operate in protected areas in science education with proposed interdisciplinary application, as the final product of this research.
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Alba, Sánchez Olivia. "Propuesta de visitas guiadas para complementar el curso de verano en Casa de Cultura de Teotihuacan." Tesis de Licenciatura, Universidad Autónoma del Estado de México, 2015. http://hdl.handle.net/20.500.11799/99848.
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El concepto de sustentable o sostenibilidad fue introducido por la Comisión Mundial sobre Medio Ambiente y Desarrollo, en el informe de Brundtland en 1987
Dirigido a salvagu
ardar los recursos naturales y culturales, cubriendo necesidades de los turistas en regiones receptoras, fomentando y protegiendo las actividades turísticas para el futuro.
En el año 1991 fue la primera vez que se aplicó el término de Turismo Sostenible en la celebración del 41 Congreso de la Asociación Internacional de Expertos Científicos del Turismo (AIEST).
Blasco (2005:2) refiere que la OMT define al turismo sustentable o sostenible como: “Atiende a las necesidades de los turistas actuales y de las regiones receptoras y al mismo tiempo protege y fomenta las oportunidades para el futuro. Se concibe como una vía hacia la gestión de todos los recursos de forma que puedan satisfacerse las necesidades económicas, sociales, estéticas, respetando al mismo tiempo la integridad cultural, los procesos ecológicos esenciales, la diversidad biológica y los sistemas que sostienen la vida”.
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Andrade, Thamyris Carvalho. "A experiência das visitas guiadas e autoguiadas : um ensaio interpretativo pelo Parque Nacional da Chapada dos Veadeiros – GO." reponame:Repositório Institucional da UnB, 2014. http://repositorio.unb.br/handle/10482/16516.
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Dissertação (mestrado)—Universidade de Brasília, Centro de Excelência em Turismo, Mestrado Profissional em Turismo, 2014.<br>Submitted by Larissa Stefane Vieira Rodrigues (larissarodrigues@bce.unb.br) on 2014-10-15T18:58:09Z
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2014_ThamyrisCarvalhoAndrade.pdf: 5654280 bytes, checksum: 94a8d386372bd636ddb3abff6f2c51c9 (MD5)<br>Os estudos sobre a experiência do turista em áreas protegidas são importantes para que se possa conhecer o processo da viagem e suas peculiaridades, tanto do ponto de vista da motivação inicial quanto dos impactos (positivos e negativos) deixados na localidade. O Parque Nacional da Chapada dos Veadeiros (PARNA-CV), criado em 1961, recebe em média 20 mil turistas por ano e, em janeiro de 2013, passou a oferecer a opção da visita sem a obrigatoriedade de contratação do guia de turismo, em atendimento à Instrução Normativa 8/2008, do Instituto Chico Mendes de Conservação e Pesquisa – ICMBIO. Tal ação suscitou manifestações de contrariedade principalmente pelo grupo de Guias locais, e tornou-se o tema/problema que motivou essa dissertação, que fez investigações com o objetivo de discutir até que ponto o turista necessita realmente de um mediador para suas visitas em áreas naturais protegidas e como visitas realizadas pelo guia de turismo ou as autoguiadas impactam diferentemente a viagem e a percepção da experiência pelo turista. O referencial teórico trata da visitação e do uso turístico de áreas protegidas, da relação do guiamento com a experiência turística da visitação. O método da fenomenologia trouxe a experiência do PARNA-CV para dialogar com a teoria e verificar, a partir da identificação de aspectos essenciais, os prós e contras das visitas guiadas e autoguiadas. Como tal realidade é produzida e pode ser interpretada, inclusive em suas dimensões conflituosas ou potenciais, é o resultado que se traz para a pesquisa. ______________________________________________________________________________ RESUMEN<br>Los estudios sobre la experiencia del turismo en las áreas protegidas son importantes para que se pueda conocer el proceso del viaje y sus peculiaridades, tanto desde el punto de vista de la motivación como los impactos iniciales (positivos y negativos) abandonaron la localidad. El (PARNA-CV) Parque Nacional de Chapada dos Veadeiros, establecida en 1961, recibe un promedio de 20.000 turistas al año, y en enero de 2013, comenzó a ofrecer la opción de visitar sin contratación obligatoria de los guías de turismo en cumplimiento, el Instituto Chico Mendes para la Investigación y la Instrucción 8/2008 de Conservación - ICMBIO. Esta acción provocó expresiones de molestia principalmente por el grupo de guías locales, y se convirtió en el tema / problema que motivó esta disertación, que hizo investigaciones con el objetivo de discutir el grado en que los turistas realmente necesitan un mediador para sus visitas en las áreas naturales proteger y cómo las visitas de guía turístico o viaje de auto-guiado y el impacto de manera diferente a la percepción de la experiencia turística. El marco teórico es el de visitas y el turismo el uso de las áreas protegidas, la proporción guía con la experiencia turística de la visitación. El método de la fenomenología trajo la experiencia de PARNA CV a comprometerse con la teoría y verificar, a partir de la identificación de los aspectos esenciales, los pros y los contras de las visitas autoguiadas y guiadas. A medida que se produce dicha realidad y se puede interpretar, incluyendo sus dimensiones o posible conflicto, el resultado es que trae a la investigación.
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Pereira, Pedro Miguel dos Santos Beça. "Os dispositivos móveis no apoio a visitas a museus : um estudo da participação através dos dispositivos móveis no apoio à informação e comunicação em." Doctoral thesis, Universidade de Aveiro, 2013. http://hdl.handle.net/10773/11366.
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Doutoramento em Informação e Comunicação em Plataformas Digitais<br>O trabalho de investigação aqui apresentado carateriza e propõe possíveis
soluções para algumas das condicionantes associadas à utilização de
sistemas de m-Tourism em visitas a museus, relacionadas com mecanismos
de disponibilização de conteúdos multimédia e com o acesso e partilha de
informação entre visitantes.
O estudo empírico parte da realização de entrevistas a profissionais da área do
turismo e museus e da aplicação de um questionário a visitantes de museus,
para melhor compreender as relações entre as instituições de turismo e os
turistas com a internet, Web 2.0 e dispositivos móveis e para caraterizar o
cenário atual de utilização destas tecnologias pelos visitantes de museus, bem
como de serviços de m-Tourism.
A utilização destes instrumentos contribuiu também para o desenvolvimento de
um protótipo que concretizasse o conceito de m-Tourism 2.0, o qual
estabelece como um dos seus pilares a necessidade de soluções que
permitam aos turistas comunicar o que estão a sentir e vivenciar, em qualquer
momento da experiência turística, e partilhar essas informações com alguém.
Os resultados revelam que um número reduzido de visitantes está envolvido
em atividades de partilha de conteúdos e alguma vez utilizou sistemas móveis
de apoio a visitas a museus, embora a utilização destes sistemas seja
reconhecida como sendo uma mais-valia nesse tipo de visita. Verifica-se,
ainda, que há alguma predisposição para os visitantes partilharem comentários
e exprimirem as suas preferências, bem como para aceder às informações
partilhadas por outros visitantes, em sistemas de m-Tourism. A investigação
realizada permite ainda concluir que o protótipo desenvolvido potencia uma
melhoria da experiência turística, revelando-se um sistema adequado para a
disponibilização de conteúdos multimédia complementares à informação já
existente no museu e para a criação de novas dinâmicas de acesso à
informação e de comunicação entre os visitantes.<br>The research presented here aims to characterize and propose possible
solutions to some of the limitations associated with the use of m-Tourism
systems in museum visits, related with multimedia content delivery
mechanisms and with information access and share among visitors.
The empirical part begins with interviews to tourism and museum professionals,
followed by a questionnaire to museum visitors, to better understand the
relationships between the institutions of tourism and tourists, on the one hand,
and the internet, Web 2.0 and mobile devices, on the other hand, and to
characterize the current scenario regarding the use of these technologies by
museum visitors, as well of m-Tourism services.
The use of these instruments also contributed to the development of a
prototype that materializes the m-Tourism 2.0 concept, which is based on the
need for solutions that enable tourists to communicate what they are feeling
and experiencing, at any given moment during the tourism experience, and to
share that information with someone.
The results show that a small number of visitors are involved in content sharing
activities and have, at some point, used mobile systems to support museum
visits, although the use of these systems is recognized as an added value in
this type of visit. It also seems that there is some predisposition for visitors to
share comments and express their preferences in m-Tourism systems, as well
as to access information shared by others. The research also allows to
conclude that the prototype leads to an improvement of the tourism experience,
revealing to be a suitable system for the delivery of multimedia contents that
complement the existing information in the museum and for the creation of new
dynamics of access to information and communication between visitors.
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Rodríguez, Murillo Deyra. "Manual de procedimientos de las visitas guiadas para servicio y prácticas profesionales en el Museo Nacional de Culturas Populares, México." Tesis de Licenciatura, Universidad Autónoma del Estado de México, 2015. http://hdl.handle.net/20.500.11799/99847.
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Desde la aparición de los primeros museos, que en realidad su construcción no tenía ese fin, existían edificaciones o construcciones que tenían como objetivo principal el “coleccionismo” de objetos que tuvieran una importancia o un valor individual otorgándole a los propietarios un estatus dentro de un grupo cultural, estos objetos podían ser armas, trofeos, obras de arte y alguno que otro objeto sustraído de la naturaleza (animales, piedras, plantas). El coleccionismo se vuelve parte importante de las civilizaciones teniendo un auge dominante, así como el tener un espacio donde exhibirlos, mostrando sólo a unos cuantos su peculiaridad tanto física como contextual.
En los años siguientes el arte y la cultural eran conceptos que sólo gozaban unos cuantos, pero en estas colecciones el sentido científico resurge, la conservación también impera y se cree que al transcurrir el tiempo ayudarían a fomentar el desarrollo cultural y de educación en cada región o país volviendo públicas las entradas a estos recintos permitiendo que la difusión de los objetos se generalice.
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Merendeiro, Maria Cristina Ferreira Perestrelo e. "O Guia Intérprete - que perspectivas e que papel desempenha na dinamização turística do Património Cultural da Alta de Coimbra." Master's thesis, 2017. http://hdl.handle.net/10316/85617.
Full textAbstract:
Dissertação de Mestrado em Lazer, Património e Desenvolvimento - extinto apresentada à Faculdade de Letras<br>Possessing a vast cultural and architectural heritage, as well as being affiliated with events of national history and embedded in living tradition and scientific knowledge, the University of Coimbra, embraces a mission to become a tourist center in Alta coimbrã (upper Coimbra), which integrates not only the academic community but also a local community along with stakeholders. Particularly, the present dissertation focuses on studying interpreter guides and assess the role they can play in the accomplishment of the mission mentioned above, which the University of Coimbra should assume in its commitment to the city as a destination of cultural and urban tourism. The daily presence of interpreter guides in Alta coimbrã which accompanies groups of visitors from a wide range of backgrounds, the perception of empirical influence on these visitors, likewise, the effective impact of day-to-day management of tourist visits to the heritage of the University of Coimbra, aroused a strong desire to develop this study. The incipient information about the paradigm of this relationship University of Coimbra / Guide interpreter and the need to find suitable opportunities of tourism services provided to visitors is clear. The role of mediator and interpreter of cultural landscapes, strengthens the importance that the guide endures in their interaction with places of visit, and consequently between these and the accompanying tourists.In this context, and based on an analysis of concepts characterizing the territory which enclosures the performance of the guide interpreter, a questionnaire was applied to the guides listed in the database of Tourism UC - responsible for the management of tourist visits to the University of Coimbra. Therefore, an analysis of the data of the questionnaires applied will be carried out, preceding by an analysis of data on the number of visitors to its patrimony. Several contributions resulting from the author’s professional experience will be presented, acknowledging relevancy to the enrichment of this study.<br>Detentora de um vasto património cultural e arquitetónico, associado a acontecimentos da história nacional e embutido de tradições vivas e conhecimento científico, a Universidade de Coimbra tem como missão tornar-se num polo agregador de turismo na Alta coimbrã, envolvendo não apenas a comunidade académica, mas também a comunidade e os stakeholders locais. De um modo muito particular, na presente dissertação, os guias intérpretes são o objeto de estudo para se aferir sobre o papel que podem desempenhar na concretização da missão, que a Universidade de Coimbra deve assumir na sua relação com a cidade, enquanto destino turístico cultural e urbano. A presença diária dos guias intérpretes na Alta, acompanhando grupos de visitantes das mais diversas origens, a perceção empírica da influência que detêm sobre estes visitantes e o impacto efetivo no dia a dia da gestão das visitas turísticas ao património da Universidade de Coimbra, suscitou uma forte vontade em desenvolver este trabalho. É nítida a insipiente informação sobre o paradigma desta relação Universidade de Coimbra/Guia intérprete e a necessidade de se encontrarem oportunidades qualificadoras dos serviços turísticos prestados aos visitantes.O papel de mediador e intérprete de paisagens culturais, robustece a importância que o guia tem, na sua interação com os lugares de visita e entre estes e os turistas que acompanha. Neste âmbito e, pautado por uma análise de conceitos caraterizadores do território que insere a atuação do guia intérprete, foi aplicado um questionário ao universo de guias listados na base de dados do Turismo UC – responsável pela gestão das visitas turísticas à Universidade de Coimbra. Será, portanto, efetuada uma análise dos dados dos questionários aplicados, precedida pela análise de dados sobre o número de visitantes ao seu património. Considerando-se relevante para o enriquecimento deste estudo, serão apresentados alguns contributos resultantes da experiência profissional da autora.
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Li, Jun, and 厲君. "A Study of Visitors’ Information Needs and Tourist Guide System for Native and Foreign Visitors at the National Palace Museum." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/80691057832827822724.
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碩士<br>國立雲林科技大學<br>視覺傳達設計系碩士班<br>93<br>The principle objectives of a museum include improved customer service, better collections access and the development of outreach facilities Therefore, how to deliver useful information and knowledge to unguided audiences in the most effective and efficient form becomes very important. “In-depth interview” and “questionnaire” methods were carry to identify visitors’ needs in terms of what was required for an information system in the National Palace Museum. The results were as follow:
1.Native visitors’ information needs: including the exhibition information, parking information, information about leisure activities and facilities, and using guide books and sign system.
2.Foreign visitors’ information needs: including the exhibition information, traffic information, multilingual signage system, audio guidance and interactive multimedia, introduction of overall eras for historical exhibitions, and using maps and floor plans.
3.Information system for navigation and facilities; external access to information is required to assist in planning visits to the Museum; multilingual labels; and pictorial explanatory labels and signage.
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Hsu, Yuan-Ling, and 許元齡. "A tour of museum curriculum and to guide visitors’ aesthetic experience study." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/70942798791891749520.
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碩士<br>國立臺北教育大學<br>課程與教學研究所<br>97<br>The main purpose of this study is to understand a tour how to comprehend the relation of a tour, visitors, exhibits and exhibition environment, how to constructive museum curriculum, and how to induce visitors’ aesthetic experiences.The major findings are as follows: the understanding of museum curriculum of a tour tends to learning experience. Museum curriculum’s constructive in accordance with learner’s ability and exhibits’ relevance, to select and to organize guide contents. Besides, a tour use guide tactics to promote visitors to learn, and then, a tour use multiple appreciation methods to stimulate visitors’ aesthetic knowledge, perception, emotion and to communication with exhibits. According to the findings, the researcher proposes the suggestions, which are based on my study about aspect of curators, tour, audience and different ways of aesthetic experience for the future researchers who are interested in this topic.
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Hsiao, Meitsu, and 蕭美足. "A Study on the Museum Safety Evacuation of Visitors Guided by First Responder." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/65066711073965456956.
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碩士<br>長榮大學<br>職業安全與衛生學系碩士班<br>99<br>Abstract
This study focus on the cognition of public safety evacuation for the visitor service personnel in museums. It is necessary to give the visitors the ability of safety evacuation in a public environment besides basic services. By analyzing the ability and flaw of these personnel, this study also gave some suggestions on their trainings and operations.
Questionnaire survey was used to analyzed the data. This study concentrated on the visitors’ service personnel of two famous museums in southern Taiwan. The research had found out that those personnel who never participated in education and training were mostly volunteers. There were also not enough people for evacuation guidance and visitor service personnel. Alarm systems had sometimes false alarm and the visitor service personnel did not have the ability to use equipments to deal with accident. The visitor service personnel that had more than seven times of education and training to have a reverse effect. This showed the training courses should be modified for these people. If personnel were not enough, the museum is recommended to strengthen the escape facilities.
Emergency response team should be put into the manual of new staff. This manual should be renewed all the time, so that personnel can understand their duty and increase the ability to handle urgent accidents.
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Tai, Hsing-Lei, and 戴星磊. "AR Location Technology Applied to Visitors' Behavior Research in Museum Guided Tour Filed." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/a6h4j2.
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碩士<br>國立臺北教育大學<br>文化創意產業經營學系<br>106<br>With the continuous advancement of technology, mobile communication devices and technology are being used more and more widely. Among those devices, the Augmented Reality Application and indoor Location Based System has become more and more mature. AR has a lot of cases in the museum's mobile guide application, but it is rarely to apply this technology to indoor positioning navigation and guidance. The motivation of this study is to understand and use the Augmented Reality Image Recognition and Positioning Technology to show the special behavior or differences between the visitors and the general visitors during the museum tour. The purpose of this study is to understand whether the AR navigation and guide system scheme with relatively low construction cost is feasible, and whether the proportion of right-turning propensity of visitors through the AR guide can be established. Through this research, it is also important to know the situation of the museum path-finding behavior of the visitors and whether they will encounter museum fatigue.
In this study, the exhibition “Walking Within Skeletons” was selected at The Land Bank Exhibition Hall of The National Taiwan Museum to create an APP action guide software, and the site was sampled by visitors to use the system. The behavior of the visitor's location record is recorded by the program and uploaded to the cloud database for analysis. The experimental results show that the use of this AR navigation system can achieve the purpose of navigation and guidance for visitors at a lower cost. None of the visitors had a path-finding behavior. When they had a chance to turn left at the beginning of the route, they all turned right. All the visitors' routes were completely guided by the virtual guide. Furthermore, because the visit time was also guided by the guides, the visit was completed in a relatively short period of time, and there was also no museum fatigue. In addition, it is found that the viewing angle of the visitors of the AR navigation system is the most comfortable and easy to click, which is a relatively small viewing angle, and is also expected to serve as a reference for subsequent research.
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Tang, Nian-Wei, and 唐念薇. "Yanshuei Lantern Festival and Visitor Orientation Guide design in Tainan." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/55283588202663376400.
Full textAbstract:
碩士<br>國立雲林科技大學<br>視覺傳達設計系<br>104<br>With the progress of economic of our society, the need of entertainment promotes. The government actively promotes tourism around, therefore the local specialty are gradually been seen. According to Taiwan proverb”Fucheng, Lugang, Manka and Yuejin (Yanshuei)”, we can find out the prosperity of ancient Yanshuei. “The Yanshui Beehive firecrackers” held by Yanshui Saline Mo Temple and the “Yuejin Lantern Festival” hosted by the Tainan government both attract a large number of people on the Lantern Festival every year. Because of the different organizers, the celebration lacks the unified promotional image. Therefore, the purpose of creation is to integrate these two activities, and hold by Yanshuei District Office. Yanshuei is one the ancient villages in Tainan which still remains many of its special characteristics. As creating the image of the celebration, we also add in the” Environmental Indicators” in order to appeal the tourists into the local roadway so they can know Yanshui better.
We first collects the related document to aggregate the cultural specialty of Yanshui, the Lantern Festival and the Environmental Indicators. Second, interviewing the experts and getting on the field research to realize the opinion of the cultural workers, the government and the tourists. Third, summarizing these information to be the foundation of this creation. Yanshui is a combination of “tradition”, ”religion” and “culture”. Taking these three elements and combine them to create the proper style. The first part of the program is to create the visual design of the two festival activities of 2016, which is held by Tainan City Government Tourism Bureau and Yanshui district office. The second part is to create the Yanshui environmental indicator, taking Beehive firecrackers and Yue Jin port as its image.
According to the survey, we find out the communicate between the new and old culture, so that Yanshui cultural and creative industry can thrive from the communication. The major point of this creation bases on it. We expect not only making a good interactive between industry, government and academy, but also progressing the local Lantern Festival celebration and assisting the usual tourist guides. We look forward to provide this assay to Yanshui government, actually participating the creation of the festival celebration and resolving the tourist guiding problem.
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Yin, Lin Tang, and 林塘茵. "The Study of the influence of Museum Interactive Media Guide on Visitors' Behaviors and Experiences." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/27541561322480169246.
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碩士<br>輔仁大學<br>應用美術學系碩士班<br>105<br>With the advance of technology, museums are looking forward to applying new technologies to provide visitors with a positive experience, and encouraging them to engage in future visits. In 1993, Zhang Xiaodong conducted studies on the usability and user behavior of multimedia guide systems. However, few studies since then have explored the subject at greater depths. At present, visitors are offered various types of interactive kiosks with which to engage on their visits, but it remains to be determined whether interactive guide displays can enhance the museum experience as well as the motivation to learn.
The framework of this study consists of such components as “visitor experience”, “visitor behavior”, “museum learning”, “multimedia guide system” and “museum interactive media case study”. The object of the study is the “Micro-world Exploration” section of the “Semiconductor: Innovation Without Limits Exhibition” by the National Taiwan Science Education Center. The research is conducted using two research methodologies, namely non-participatory observation in the study of user behaviors with museum interactive multimedia, where 294 valid samples collected was collected, as well as interviews in examining user and learning experience with interactive guide kiosks, where 10 valid samples were collected.
The research on visitor behaviors in mostly interactive exhibitions has revealed that the ethnic factor is the main influence on the frequency of kiosk usage. The overall flow of the experience also affects user behavior, and entertainment-oriented learning yields the most prominent results for learning. In respect of visitor experience, studies have pointed out that a museum experience is equivalent to a learning experience. The present research discovers that Lynda Kelly’s modules for museum learning can be applied to building the structure for guide installations, in cases where interactive guide kiosks are built for learning purposes. The positions of interactive guide kiosks in museums only serve a supportive function for the display, where their more entertainment-oriented features may initially induce viewers’ motivation to learn, who may thereafter achieve other outcomes of learning through other modes of display.
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Krantz, Amanda Ebitz David. "The effects of security guards and gallery guides on visitor experience at the Solomon R. Guggenheim Museum." 2009. http://etda.libraries.psu.edu/theses/approved/PSUonlyIndex/ETD-3986/index.html.
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Cruz, Nicole Alexandra Pires. "Interpretação e valorização do património cultural no bairro histórico da Mouraria." Master's thesis, 2015. http://hdl.handle.net/10071/11096.
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Enquanto bairro histórico de Lisboa, a Mouraria tem sido alvo de inúmeras intervenções e iniciativas com o objetivo de promover a atratividade do bairro, a salvaguarda e a valorização do património local, a fruição dos espaços públicos, o aproveitamento estratégico da localização e dos recursos existentes, contribuindo assim para uma imagem renovada da Mouraria. Perante este contexto, o presente estudo visa refletir sobre a valorização e a interpretação do património por intermédio das visitas guiadas realizadas pela ARM. Num primeiro momento será apresentada uma reflexão teórica sobre os principais conceitos, nomeadamente o património, a valorização do património e a interpretação patrimonial. Num segundo momento serão tecidas considerações diversas sobre a Mouraria enquanto bairro do Centro Histórico de Lisboa. Num terceiro momento serão apresentados os parâmetros da reflexão empírica e os principais resultados da investigação sobre as visitas guiadas. Do estudo realizado, conclui-se que as visitas guiadas à Mouraria, enquanto iniciativa de interpretação patrimonial, desempenham um importante contributo para a valorização do património cultural em diversas medidas.<br>As an historic neighborhood of Lisbon, Mouraria has been the subject of numerous interventions and initiatives in order to promote the attractiveness of the neighborhood, the protection and valorization of the local heritage, the enjoyment of public spaces, the strategic use of the location and existing resources, contributing therefore to a renewed image of Mouraria. Following these circumstances, this study aims to reflect on the valorization and interpretation of heritage through the guided tours conducted by ARM. Firstly, it will be presented a theoretical reflection on key concepts such as heritage, heritage valorization and heritage interpretation. Secondly, it will be introduced numerous observations about Mouraria as a neighborhood of Lisbon’s Historic Center. Thirdly, it will be presented the topics of the empirical reflection and the main results of the research on guided tours. Based on the conducted study, it is concluded that guided tours through Mouraria, as a means of heritage interpretation, are an important contribution in terms of the valorization of cultural heritage in numerous ways.
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"Effects of Self-Guided Displays and Associated Interactive Elements on Visitor Knowledge, Attitudes, and Values." Master's thesis, 2020. http://hdl.handle.net/2286/R.I.62709.
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abstract: Free-choice learning environments provide visitors with unique opportunities to observe and learn voluntarily and can serve as valuable educational opportunities. Incorporating interactive elements into displays have been shown to increase visitor dwell time and, ultimately, enhance the displays’ impacts on visitor knowledge and positive attitudes. This is especially important in free-choice learning environments where the visitor controls what display to visit and for how long. Visitors may not benefit from the display if they are not engaged with some attention-holding component. Interactive elements can greatly benefit a display’s potential to strengthen a visitor’s conservation attitudes and values of non-charismatic species that are traditionally less engaging due to their lack of activity or their appearance. This study examined the effect of a self-guided display with or without the incorporation of interactive elements on a visitors knowledge, attitude, and value of rattlesnakes. In Spring 2019, university biology students took surveys before (pre-survey) and after (post-survey) visiting a live animal rattlesnake display on campus. This was repeated in the Fall 2019 except that eight interactive elements were incorporated into the rattlesnakes displays. The pre and post-surveys were designed to evaluate the effect of the displays on student knowledge, attitudes, and values towards rattlesnakes. Paired t-tests revealed that visiting the displays increased student knowledge, attitude, and value of rattlesnakes, but that this effect was not enhanced by adding the interactive elements to the display. The results also showed that visiting the displays increased visitor dwell time, positively influenced one’s interest in revisiting the displays, and, overall provided visitors with enjoyment. These results provide further evidence that self-guided, live animal displays are impactful on increasing visitor knowledge, attitude, and value. However, the results also demonstrate that interactive elements do not necessarily enhance a display’s value, so further research should be conducted to determine key traits of effective interactive elements. This data and that from future related studies can have powerful conservation implications by informing on how displays can be optimized to achieve desired objectives.<br>Dissertation/Thesis<br>Masters Thesis Biology 2020
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廖芸萱. "The Influences on Visitors’ Involvement and Effectiveness of Interpretation by Employing Auxiliary Tools for Self-guided Trail –A Case Study of Self-guided Labels of Fushan Botanical Garden." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/44921566764706729207.
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LIN, MING-HUNG, and 林明宏. "A Study of Tourism Image, Guide Service Quality, Visitors’ Satisfaction and Destination Loyalty of Museums— A Case Study of Chimei Museum." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/kew8vm.
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碩士<br>康寧大學<br>企業管理研究所<br>105<br>As a new private museum with increasing popularity, Chimei Museum receives many visits every day. This study aims at understanding the relationship between visitors and Chimei Museum in terms of tourism image, the quality of guide service, visitors’ satisfaction and destination loyalty.
This study applied quantitative methods with questionnaires conducted from April 8th to April 23rd. The sampling was convenience sampling without randomization. The distribution of all questionnaires contained on-the-spot and web survey such as LINE and FACEBOOK. The number of the valid samples was 434.
The SPSS software was applied to analyze data while using Reliability Analysis, Descriptive Statistics Analysis, Independent Sample t-test, One-Way ANOVA as well as Scheffe Post Hoc and Pearson Correlation Coefficient among the variables.
The results of the study are as follows: There are some significant differences between visitors with various backgrounds and the four facets (i.e. tourism image, the quality of guide service, visitors’ satisfaction and destination loyalty). Besides, the findings reveal positive correlations among tourism image, the quality of guide service, visitors’ satisfaction and destination loyalty.
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Wu, Li-Ling, and 吳麗玲. "A Study of Tours Guide and Visitor Involvement Level for Museum- A Case of da Vin ci Exhibition." Thesis, 2000. http://ndltd.ncl.edu.tw/handle/05752930416445937788.
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碩士<br>臺北市立師範學院<br>視覺藝術研究所<br>88<br>An admirable display and apposite educational demarche offten develop visitors'''' museum experience. Guiding service is one of the museum educational programs. It''''s necessary for people who visite the exhibition.
For differentiating visitors and realizing the use of guiding service, this study apply involvement theory on the research of visitors with the use of guiding service, visiting behaviors and museum experience.
The methods of this study include literature analysis and questionnaire. The researcher collected and analyzed literature about museum guiding service and involvement theory. After reviewing the literature, the researcher designed questionnaires to study visitors'''' opinions about their visiting da Vin ci exhibition.
The results of this study are as follows:
1. One singular exhibition would attract the visitor who is non-art department, low involvement level.
2. There is significant related to involvement level and visiting behaviors. For higher visitor involvement level, the visitors have positive effects on visiting behaviors.
3. There is no significant related to involvement level and guiding service types. There is significant related to involvement level and the frequency of using guiding service.
4. There is significant related to involvement level and affect learning.
5. There is significant related to involvement level and the satisfaction of using guiding service.
Following these conclusions, it will be used as a reference in making changes and adjustments as needed in the future.
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Dubé, Lise M. "The typologies of cognitive dissonance and the self-guided adult visitor : assessing interpretive aids in a fine arts museum." Thesis, 1998. http://spectrum.library.concordia.ca/490/1/MQ44807.pdf.
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Cognitive dissonances can occur when self-guided visitors confront art works in museums which do not agree with their previously held cognitions. As a result, visitors can experience frustration and anxiety because they are unable to find immediate sources through which they can resolve their dissonances. Recently, there has been increased interest by museum educators to develop and place multi-media interpretive aids directly in gallery spaces to better assist the high percentage of visitors who circulate through museums unsupported by planned programs and tours. After reviewing the Typologies of Dissonance and the interpretive aids currently in place in a Fine Arts Museum, this study examines whether or not these aids are able to assist in the resolution of visitors dissonances and thereby promote learning through the acquisition of new experiences and/or knowledge.
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Rocha, Vânia Lúcia Silva 1986. "Os mais pequenos descobrem o Museu da Água : visitas guiadas e outras actividades." Master's thesis, 2009. http://hdl.handle.net/10451/1992.
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Relatório de estágio de mestrado, Ciências da Educação (Formação de Adultos), Universidade de Lisboa, Faculdade de Psicologia e de Ciências da Educação, 2009<br>Este trabalho relata o estágio curricular realizado no serviço educativo do Museu da Água e a experiência proporcionada pela realização de um projecto de visitas guiadas (e outras actividades) com crianças do ensino pré-escolar e dos 1º e 2º anos do 1º ciclo. Este estágio está relacionado com a área da educação de adultos e especificamente a da animação. O objectivo principal deste relatório é proporcionar um melhor entendimento sobre o funcionamento de um serviço educativo bem como explicitar toda a minha acção durante o estágio, com a realização das visitas guiadas e de todos os passos que estiveram relacionados com elas. A animação sócio-cultural, um dos temas abordados, surge como estratégia para realizar actividades dentro de um museu com todo o tipo de público, pois é uma forma de trabalhar os conteúdos que se pretendem transmitir nas visitas, tornando as visitas mais “leves” e adaptadas ao público em geral. A reflexão-acção surge neste trabalho como uma estratégia e um apoio que sustenta a acção desenvolvida e condiciona a acção a desenvolver pelo educador, através das questões, da compreensão de fenómenos educativos que acontecem nas visitas guiadas. O projecto foi aplicado durante 9 meses e foram feitas 27 visitas guiadas para crianças do préescolar e do 1º e 2º anos, do 1º ciclo.<br>This work describes the traineeship realized in the educational service of the Water Museum
and the experience that was offered in the realization of a project based on guide tours, and
other activities, with children from the pre- school and from the 1st and 2nd years from the 1st
cycle. This traineeship is related with the education area of adult education, specifically in the
animation area. The principal objective of this report it´s to proportionate the best understanding how an education service works as well to explain all my work in the traineeship, and the realization of guide tours and all the steps related with them. The socio-cultural animation, one of used themes, appears as an strategy to realize activities inside a museum with all kind of public, because it´s a way of work the contents that we pretend to transmit in the tours, lightning the tours and transforming them for the general public. The action-reflection appears in this work as a strategy and backup that holds developed action and conditioned the action made by the educator, through the questions, and understanding of educational phenomenon that happen on the guide tours. This project was applied during nine months and there were made twenty seven guide tours for pre-school and for 1st and 2nd year children from the 1st cycle.
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Wang, Feng-Jia, and 王豐家. "The Research Among Characteristics, SERVQUAL and Attitudes of Driver Guide Service User: A Case Study "Malaysia and Singapore Area Visitor"." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/m952kv.
Full textAbstract:
碩士<br>銘傳大學<br>觀光事業學系碩士在職專班<br>106<br>The drive guide is a new industry, driven by the tourism industry. Presents diverse, lively and vigorous new stage of development, The purpose of this study is to explore the relationship between Singaporean and Malaysian passengers who come to Taiwan to hire drive guide services for tourism motivation, risk perception, service quality, satisfaction and loyalty. This study distributed online questionnaires and paper questionnaires from April 2018 to May 2018. A total of 226 valid questionnaires were collected for basic statistics. And do a t-test or ANOVA verification for each measurement item.To explore whether there are significant differences in the statistics of individual background statistics and the factors of travel motivation, risk perception, service quality, satisfaction and loyalty, and measurement problems. Then do Scheffe pairwise comparison to that at which significant differences. The analysis results and discussions are summarized in Chapter 4, and relevant research findings and recommendations are presented in Chapter 5.
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Meirelles, Luciana Menegoni. "Palácio Nacional da Ajuda: um mundo a visitar." Master's thesis, 2016. http://hdl.handle.net/10362/19658.
Full textAbstract:
O Trabalho de Projeto que se segue faz um percurso pelo histórico do Serviço Educativo em Portugal e também estuda o caso do Palácio Nacional da Ajuda.
Justificamos a escolha do tema em questão pelo meu interesse particular sobre a educação museal e suas diversas faces perante um público heterogêneo, e pelo acolhimento da Direção do Palácio Nacional da Ajuda, bem como do Serviço Educativo e a necessidade aí verificada de novas abordagens e temáticas.
Ao longo deste trabalho, adoto a expressão, visita orientada não afastando de no futuro adotar outra teminalogia que se enquadre no tema proposto.
O ponto de partida foi caracterização de um Serviço Educativo, e a sua função museal, logo após passamos ao estudo de caso do Palácio Nacional da Ajuda. O estudo desenvolvido apoiou-se na pesquisa bibliográfica, e na observação de visitas orientadas tanto pelo Serviço Educacional da Instituição escolhida como a feita por voluntários que lá trabalham em tempo parcial.
Observamos ainda as relações entre público e o museu, quais suas impressões e avaliações quanto as coleções, a visita orientada e ao seu acervo.
O material reunido neste projeto visa uma valorização e reconhecimento deste serviço tão importante que faz um elo entre o museu e seus públicos.<br>The design work that follows makes a journey through the history of the Educational Service in Portugal and also studies the case of National Palace of Ajuda.
Justify the choice of subject in question by my particular interest in the museum education and its various faces towards a heterogeneous public, and the host of the National Palace of Ajuda direction and the Education Department and the need verified their new approaches and themes.
Throughout this paper, I have adopted the expression guided visit not away, from in the future to adopt other terminology falling within the proposed theme.
The starting point was the characterization of an educational service and its museum function, after we study the case of the National Palace of Ajuda. The study developed supported in the literature, and watching guided tours both by the Educational Service of the institution chosen as the one made by volunteers who work there part-time.
We also observed the relationship between the public and the museum, which his impressions and assessments of the collections, the guided tour and its collection.
The material gathered in this project is an appreciation and recognition of this service so important that makes a link between the museum and its public:
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Ferreira, Maria João Pereira Monteiro Gomes Mendes. "A cidade caminhada. A ambiência experienciada em duas visitas guiadas no centro histórico de Lisboa." Doctoral thesis, 2016. http://hdl.handle.net/10362/20276.
Full textAbstract:
O presente estudo aborda a cidade enquanto processo dinâmico e contínuo de produção
social do espaço, através do uso caminhado. São trabalhadas duas escalas interligadas,
sobrepostas: a produção social da cidade pela prática caminhada, e a cidade
experienciada no acto caminhado, sintetizada na ambiência urbana.
Consideram-se três tipos de aproximação ao problema. O primeiro, o entendimento do
uso caminhado enquanto prática, individual, social, cultural, de produção do plexo
sócio-espacial da cidade. O segundo, um entendimento da dimensão temporal e espacial
do caminhar a cidade e a sua interpretação no contexto sócio-espacial actual. O terceiro,
a compreensão da experiência caminhada sensorial indivíduo-ambiente e a
instrumentalização do conceito de ambiência urbana.
Com base na exploração teórica e com o intuito de racionalizar e operacionalizar o
conceito de ambiência urbana experienciada pelo uso caminhado, constrói-se uma
metodologia de recolha de apreciações da ambiência urbana percepcionada.
Tendo como premissa a atitude perceptiva do caminhante visitante e o valor da prática
lúdica e/ou turística na sociedade contemporânea, previamente abordado, considera-se
como estudo de caso o estudo perceptivo da prática caminhada de visitantes. Como
objecto empírico, analisou-se a ambiência percepcionada num contexto muito particular:
dois percursos no centro histórico de Lisboa alvo de visitas guiadas temáticas.
A experiência caminhada é estudada no âmbito do significado do território acedido e do
turismo cultural, em particular do produto turístico visita guiada caminhada no centro
histórico de Lisboa. Os dados são analisados tendo em consideração o contexto físico e
social da prática e um potencial factor de referência: informação turística de fácil acesso.
As especificidades da experiência, ou seja, o seu propósito, o modo específico de a
concretizar e o significado da mesma, são factores determinantes na partilha de atributos
percepcionados e significados associados.
A aplicação da metodologia proposta permitiu uma análise comparativa, qualitativa e
quantitativa, da apreciação da experiência caminhada de diferentes indivíduos, e uma
descrição, embora de forma simplificada, da ambiência partilhada ao longo de
experiências caminhadas semelhantes.
Conclui-se que esta investigação, pela agregação, clarificação e operacionalização de
conceitos de diferentes origens disciplinares, contribuiu para a valorização do caminhar
enquanto ferramenta de análise e produção da cidade.<br>This study approaches the city as a dynamic and continuous social production of space
through the walking practice. Two interconnected overlapping scales are analysed: the
city produced by the social walking practice and the experienced city, the urban
ambiance accessed, perceived and built by walking a path.
Three approaches were considered: first the walking practice as a personal, social and
cultural way of building the urban social plexus. Second the spatial and temporal
dimension of walking and its meaning in the present social-spatial context. And third
the comprehension of the sensorial walking experience.
Having as a premise the perceptive attitude of the walker visitor and the value of the
ludic practice on contemporary society, it was studied the perceptive point of view of
visitor’s walking practice. As an empirical object the walking activity analysed were
two guided walking tours through Lisbon’s historical centre.
The method is supported by the theoretical approaches and aims to rationalize and
operationalize the urban ambiance concept experienced by the walking practice.
This practice is contextualized in terms of meaning given to the territory, Lisbon’s
historic centre, and the meaning of the cultural touristic activity, especially the tourist
product: guided walking tours. The potential referential factors are taken into account,
namely the easily accessed tourist information.
The particularities of the experience in terms of activity components or detail, the
proper, the way of doing it and its meaning, are determinant in the sharing of the
perceptive attributes and connotative meanings.
The methodology allowed a quantitative and qualitative comparative appraisal of
different individuals walking experience, a description, although simplified, of a shared
ambience troughout similar walking experiences.
In conclusion, this study, by agregating, clarifying and operacionalizing concepts from
different backgrounds, enhanced the value of walking as an analysis and social space
producer tool of the city.
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Cook, Sienna Sara Eithne. "Museu José Malhoa. Experiência formativa." Master's thesis, 2018. http://hdl.handle.net/10400.8/3890.
Full textAbstract:
O presente relatório de estágio visa refletir sobre a experiencia
profissional vivida no Museu José Malhoa nas Caldas da Rainha.
O relatório desta experiência profissional ocorrida entre 18 de
Abril e 17 de Junho de 2017, trata-se de um percurso de
aprendizagem e reflexão na qual foi dada a oportunidade de
colaborar nas atividades realizadas pelo serviço educativo e nas
visitas guiadas. Nestas atividades foi possível interagir com o público
e entender as suas reações das participações nas atividades.
Ao longo desta experiencia foi possível aplicar os
conhecimentos adquiridos durante o Mestrado de Gestão Cultural
assim como ficar a conhecer o trabalho realizado no museu. Foi
também possível entender o empenho e o esforço diário dos
colaboradores fazendo do museu, uma instituição formativa e
dinâmica.
Este relatório apresenta o momento de transição da vida de
estudante para a vida profissional, possibilitando recorre à
informação estudada durante o curso como aprender com os
profissionais presentes no estágio.
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Oliveira, Cláudia Isabel Cabrita de. "A presença do espaço museológico na obra de Manoel de Oliveira : contributos do filme O Dia do Desespero." Master's thesis, 2021. http://hdl.handle.net/10451/50300.
Full textAbstract:
From the 19th century to the present, museums and cinema have consolidated their presence in Western societies, proposing ways of seeing and thinking the world. The intersections between these two domains are increasingly as a matter of study and reflection. In this work, we intend to establish relationships between the museological area and the cinematographic art through the analysis of the representation of the museum space and its resources in moving images. We delimited the field of our study to Manoel de Oliveira's filmography, in which there is a tendency to give prominence to different museums. In this sense, we sought to understand how and in what context museums are present as a theme and as an element that participates in the construction of images and serves the artistic interests of the filmmaker. As an object of study, we chose the film The Day of Despair, a feature film that was filmed entirely in a house-museum, located in the house where the nineteenth century writer Camilo Castelo Branco lived and died, in Vila Nova de Famalicão. With regard to the study of the impacts of reality and the museological universe on films, we favored the analysis of the use of guided tours. This mediation tool, also used in museum´s contexts, incorporating the educational strategies of institutions, is reproduced in cinema as a means to address, present and convey information about museum spaces and objects. In this work, we are interested in understanding how the guided tour can contribute to the representation of museums in cinema