Academic literature on the topic 'Waiters and waitresses'
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Journal articles on the topic "Waiters and waitresses"
Andriani, Dewi, Riska Veronika, and Nila Sartika Achmadi. "The Implementation of Waiters And Waitresses’ Upselling Techniques At Ticket’s Cafe of Horison Ultima Makassar Hotel." PUSAKA (Journal of Tourism, Hospitality, Travel and Business Event) 2, no. 1 (January 31, 2020): 59–65. http://dx.doi.org/10.33649/pusaka.v2i1.41.
Full textNugraha, Rama Urif Sukma, I. Putu Ngurah Wage Myartawan, and Dewa Ayu Eka Agustini. "MULTIMODAL COMMUNICATION ANALYSIS: THE HIGHER-LEVEL ACTIONS OF WAITERS AND WAITRESSES AT THREE RESTAURANTS IN TABANAN." International Journal of Language and Literature 4, no. 4 (February 12, 2021): 168. http://dx.doi.org/10.23887/ijll.v4i4.32097.
Full textKwon, Yoon-Hee, and Alan Farber. "Attitudes toward Appropriate Clothing in Perception of Occupational Attributes." Perceptual and Motor Skills 74, no. 1 (February 1992): 163–68. http://dx.doi.org/10.2466/pms.1992.74.1.163.
Full textYusup, I. Wayan Edi, I. Gst Made Suka Arnawa, and Ni Putu Isha Aprinica. "Pengaruh standar operasional prosedur terhadap kinerja pramusaji di puri santrian resort and spa." Jurnal Ilmiah Pariwisata dan Bisnis 2, no. 1 (January 30, 2023): 210–23. http://dx.doi.org/10.22334/paris.v2i1.293.
Full textPastini, Ni Wayan. "Kesantunan dalam Berbahasa Inggris Pramusaji: Kasus pada Beberapa Café di Pantai Jimbaran, Bali." Jurnal Bisnis Hospitaliti 10, no. 1 (June 25, 2021): 28–38. http://dx.doi.org/10.52352/jbh.v10i1.455.
Full textDavis, Stephen F., Brian Schrader, Teri R. Richardson, Jason P. Kring, and Jamie C. Kieffer. "Restaurant Servers Influence Tipping Behavior." Psychological Reports 83, no. 1 (August 1998): 223–26. http://dx.doi.org/10.2466/pr0.1998.83.1.223.
Full textSafitri, Isnaini Nur, Alvin Nouval, Eka Listianing Rahayu, Pritantina Yuni Lestari, Prima Beauty Kartikasari, and Tri Astuti Handayani. "Peningkatan Kemampuan Bahasa Inggris Bidang Hospitality Untuk Waiter dan Waitress di The Shalimar Boutique Hotel Malang." Jurnal Pengabdian Kepada Masyarakat 9, no. 2 (December 30, 2022): 218–25. http://dx.doi.org/10.33795/jabdimas.v9i2.204.
Full textFricker, Lloyd. "If Scientists Worked as Waiters and Waitresses." Annals of Improbable Research 7, no. 4 (July 1, 2001): 9. http://dx.doi.org/10.3142/107951401782383795.
Full textKemala, Zia, Khoirul Fajri, and Sophia Nurhalida Maulani. "Communication in the Hospitality Industry: Azzuma Korean Restaurant in Malaysia." Tourism and Sustainable Development Review 1, no. 1 (March 31, 2020): 49–56. http://dx.doi.org/10.31098/tsdr.v1i1.11.
Full textHeryana, I. Putu Agus, Ni Putu Isha Aprinica, and Miko Andi Wardana. "Pengaruh kualitas pelayanan dan produk terhadap kepuasan konsumen di the rice table indonesian restaurant desamuda villas seminyak bali." Jurnal Ilmiah Pariwisata dan Bisnis 2, no. 1 (January 30, 2023): 176–201. http://dx.doi.org/10.22334/paris.v2i1.290.
Full textDissertations / Theses on the topic "Waiters and waitresses"
King, Lindsey M. Kalleberg Arne L. "Are front-line service occupations transitional or dead-end? the case of waiters and waitresses /." Chapel Hill, N.C. : University of North Carolina at Chapel Hill, 2007. http://dc.lib.unc.edu/u?/etd,878.
Full textTitle from electronic title page (viewed Dec. 18, 2007). "... in partial fulfillment of the requirements for the degree of Master of Arts in the Department of Sociology." Discipline: Sociology; Department/School: Sociology.
Lerum, Kari A. "Doing the dirty work : emotion work, professionalism, and sexuality in a customer service economy /." Thesis, Connect to this title online; UW restricted, 2000. http://hdl.handle.net/1773/8904.
Full textMacAodha, Patricia Louise. "Waitperson/customer interaction as an example of community." PDXScholar, 1991. https://pdxscholar.library.pdx.edu/open_access_etds/4330.
Full textRusche, Sarah E. "Unpredictable Bar and Grille: It’s Got Nothing to Do With Food An Exploratory Study of the Subculture of Restaurant Workers." Ohio University / OhioLINK, 2003. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1059514132.
Full textHobbs, Jessica. ""Among Waitresses": Stories and Essays." Thesis, University of North Texas, 2010. https://digital.library.unt.edu/ark:/67531/metadc28429/.
Full textChalmers, Rodney Eric. "The effects of verbal recognition on work performance and intrinsic motivation: Using behavior modification techniques." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2751.
Full textAnh, Tran Phuong, and 陳芳英. "Factors Affecting Job Satisfaction of Waiters and Waitresses in Hotels within Ha Long City." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/7m85bg.
Full text美和科技大學
企業管理系經營管理碩士班
107
Hotel industry is currently among the most dynamic and developing sectors in Vietnam. Under the fierce and intense competition among domestic and international hotels, every hotel tries to focus on its services and human resources in order to respond efficiently to customer. Therefore, this thesis aims to gain a better understanding about the factors affecting job’s satisfaction of waiters and waitresses whom are serving directly customers in Three Star to Five Star Hotel within Ha Long city with the intention to improve the hotels’ competitive advantage. This research uses quantitative approach to analyze data. A sample of 354 waiters and waitresses, including 62.14% of the sample are waiter, was analyzed. Most of them are under 40 years old (85.02%) in which 52.54% for 20-29 years old and 32.48% for 30-39 years old. 39.26% of them working form 2-5 years already. Based on the results of this research, there are seven factors affect the job’s satisfaction of waiters and waitresses in Three Star to Five Star Hotel within Ha Long city: Income, Training & Promotion, Superiors, Colleagues, Job Characteristics, Working Conditions, Company Welfare. From the study, the researcher uses this model to give some implications to improve staff’s satisfaction in Three Star to Five Star Hotel within Ha Long city. All the factors have positive effect on job satisfaction of waiters and waitresses in three-star to five-star hotels within Ha Long city, two factors (I – Income and S – Superiors) has a high beta coefficient, provides job satisfaction of waiters and waitresses in three-star to five-star hotels within Ha Long city and this is higher than the competitive element of many competitors. This research analyzed the job’s satisfaction of waiters and waitresses in Three Star to Five Star Hotel within Ha Long city only, therefore the result was limited in small group and covered only a specific number of respondents.
YUN, YUN CHIN, and 余芷勻. "The decision-making process of women's career choiceas a MTV waitress and sex service provider." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/57699046836038323078.
Full textChen, Yen-Cheng, and 陳彥呈. "A Study on Waitress Appearance Style and Consumer’s Behavior of Chinese Restaurant in International Tourist Hotels." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/87787531025151922857.
Full text輔仁大學
商學研究所博士班
101
The recent hospitality industry development has emphasized on service providers’ appearances and manners to improve service quality and to provide high quality service experiences. With the growing of customers’ aesthetic sense level, service providers have to do basic intimate services, but also to provide sensational high-quality aesthetic experiences to customers. Therefore, this study investigated the influences of service providers’ styling, including cosmetics, hair styles, and attires on customers’ perception on styling, predicted service quality, predicted service value and satisfaction, based on the Stimulus-Organism-Response (S-O-R) theory. This research adopted both qualitative and quantitative approaches in two stages. First, we applied Delphi method to collaborate the knowledge of several experts in related fields, and designed the basic styles of service provides, which are the stimulus in our survey. Next, we surveyed 345 customers of Chinese restaurants of international tourist hotels in Taipei. We collected and analyzed the data with statistic package software SPSS 20.0. The results showed significant influences of service providers’ styling on customers’ perception, predicted service quality, predicted service value and satisfaction. These results highlighted the importance of a successful service providers styling design. This study contributed considerably on the concept of service providers’ styling in international tourist hotels. The results and suggestions are valuable for both industrial and academic applications, at the same time, elevate the competence of domestic business development in Taiwan.
Books on the topic "Waiters and waitresses"
Dahmer, Sondra J. The waiter and waitress training manual. 4th ed. New York: Van Nostrand Reinhold, 1996.
Find full textDahmer, Sondra J. The waiter and waitress training manual. 3rd ed. New York, N.Y: Van Nostrand Reinhold, 1988.
Find full textDeVoss, Lishka. How to be a professional waiter (or waitress): Everything you need to know to get the right job, make good money, and stay sane. New York, N.Y: St. Martin's Press, 1985.
Find full textBill, Still, ed. The little brown book of restaurant success. Washington, D.C: Customer First, 1994.
Find full textCornell University. School of Hotel Administration. The essentials of good table service. Ithaca, N.Y: Cornell Hotel & Restaurant Administration Quarterly, 1985.
Find full textMartin, William B. The restaurant server's guide to quality customer service. [Los Altos, CA]: Crisp Publications, 1987.
Find full textGirtler, Roland. "Herrschaften wünschen zahlen": Die bunte Welt der Kellnerinnen und Kellner. Wien: Böhlau Verlag, 2008.
Find full textYoung, Noel. Waitress: America's unsung heroine. San Bernardino, Calif: Borgo Press, 1989.
Find full textBook chapters on the topic "Waiters and waitresses"
Essed, Harrah, and Wei Therese. "The Harassed Waitress Problem." In Lecture Notes in Computer Science, 325–39. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-07890-8_28.
Full textKolff, Willem J., Belding H. Scribner, Thomas Starzl, and Eli A. Friedman. "The Attacker and the Waitress." In Strength and Compassion in Kidney Failure, 116–22. Dordrecht: Springer Netherlands, 1998. http://dx.doi.org/10.1007/978-94-011-5296-9_21.
Full textAllen, Paige, and Stacy Wolf. "Women in charge: Female creative teams and Waitress." In Milestones in Musical Theatre, 171–89. London: Routledge, 2023. http://dx.doi.org/10.4324/9781003256458-11.
Full textKiess, Alexander, and Alexander Lennart Schmidt. "Hospitality in the Cyborg Age: The Power of Brain-Computer Interfaces in a Field-Experiment." In Information and Communication Technologies in Tourism 2024, 140–45. Cham: Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-58839-6_14.
Full textHay, Peter. "Knock On Hollywood." In Movie Anecdotes, 195–207. Oxford University PressNew York, NY, 1990. http://dx.doi.org/10.1093/oso/9780195045949.003.0017.
Full textCohen, Sara. "Introduction." In Rock Culture in Liverpool, 1–8. Oxford University PressOxford, 1992. http://dx.doi.org/10.1093/oso/9780198161783.003.0001.
Full textHernández, Sonia. "“Leave the Unions to the Men”." In For a Just and Better World, 111–30. University of Illinois Press, 2021. http://dx.doi.org/10.5622/illinois/9780252044045.003.0006.
Full textKellar, Allison. "Waitress." In Consumption and the Literary Cookbook, 148–60. Routledge, 2020. http://dx.doi.org/10.4324/9781003119517-12.
Full textLaux, Dorianne. "Waitress." In What Things Cost, 208–9. The University Press of Kentucky, 2023. http://dx.doi.org/10.2307/j.ctv34h093w.91.
Full textLaux, Dorianne. "Waitress." In What Things Cost, 208–9. University Press of Kentucky, 2023. http://dx.doi.org/10.5810/kentucky/9780813182438.003.0089.
Full textConference papers on the topic "Waiters and waitresses"
Nurwahyuni, Kiki, Oswaldus Wegu, and Ketut Sudrama. "English Function by Waiters and Waitress at Flames Cafe and Restaurant in Sanur Area." In Proceedings of the First International Seminar Social Science, Humanities and Education, ISSHE 2020, 25 November 2020, Kendari, Southeast Sulawesi, Indonesia. EAI, 2021. http://dx.doi.org/10.4108/eai.25-11-2020.2306654.
Full textCamci, Efe, and Erdal Kayacan. "Waitress quadcopter explores how to serve drinks by reinforcement learning." In TENCON 2016 - 2016 IEEE Region 10 Conference. IEEE, 2016. http://dx.doi.org/10.1109/tencon.2016.7847952.
Full textReports on the topic "Waiters and waitresses"
Young adult female waitress died from an asthma attack while working in a bar. U.S. Department of Health and Human Services, Public Health Service, Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health, November 2004. http://dx.doi.org/10.26616/nioshsface04mi223.
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