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1

Dahmer, Sondra J. The waiter and waitress training manual. 4th ed. New York: Van Nostrand Reinhold, 1996.

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2

Dahmer, Sondra J. The waiter and waitress training manual. 3rd ed. New York, N.Y: Van Nostrand Reinhold, 1988.

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3

DeVoss, Lishka. How to be a professional waiter (or waitress): Everything you need to know to get the right job, make good money, and stay sane. New York, N.Y: St. Martin's Press, 1985.

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4

Bill, Still, ed. The little brown book of restaurant success. Washington, D.C: Customer First, 1994.

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5

Cornell University. School of Hotel Administration. The essentials of good table service. Ithaca, N.Y: Cornell Hotel & Restaurant Administration Quarterly, 1985.

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6

Mosier, Elizabeth. My life as a girl. New York: Random House, 1999.

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7

Fiori, Lawrence Di. Barney Bear's Pizza Shop. New York: Golden Book, 1989.

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8

Martin, William B. The restaurant server's guide to quality customer service. [Los Altos, CA]: Crisp Publications, 1987.

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9

Girtler, Roland. "Herrschaften wünschen zahlen": Die bunte Welt der Kellnerinnen und Kellner. Wien: Böhlau Verlag, 2008.

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10

Young, Noel. Waitress: America's unsung heroine. San Bernardino, Calif: Borgo Press, 1989.

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11

Council, Alberta Tourism Education. Food/beverage server: Certification standards. [Edmonton, Alta.]: The Council, 1990.

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12

Krymskai︠a︡, B. A. Spravochnik ofit︠s︡ianta. Moskva: Ėkonomika, 1986.

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13

Zindel, Paul. The amazing and death defying diary of Eugene Dingman. New York: Harper & Row, 1987.

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14

Zindel, Paul. The amazing and death-defying diary of Eugene Dingman. New York: Bantam Books, 1989.

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15

Doudna, Kelly. Penguin suit. Edina, Minn: ABDO Pub. Co., 2006.

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16

Sweeney-McDonald, Peggy. Meanwhile, back at Café du Monde--: The Louisiana monologues. Gretna: Pelican, 2012.

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17

Turismo, Mexico Secretaría de, ed. Manual del puesto de mesero. México: Secretaría de Turismo, 1987.

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18

Paz, Paul C., Ron Wilkinson, and Ed Sanders. Service at Its Best: Waiter-Waitress Training. Prentice Hall, 2002.

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19

Sanders, Ed. Service at Its Best: Waiter-Waitress Training. Prentice Hall, 2002.

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20

Nicod, Michael, and Gerald Mars. World of Waiters. Taylor & Francis Group, 2019.

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21

Houston, Norman W. Waiters, Waitresses: The Very Best. Dorrance Publishing Co., Inc., 2005.

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22

Waly, Z. S. Positive Umbrella: For Waiters and Waitresses. Independently Published, 2018.

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23

How to Be a Professional Waiter (Or Waitress): Everything you need to know to get the right job, make good money, and stay sane! New York, N.Y: St. Martin's Press, 1985.

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24

Kahl, Kurt W., and Sondra J. Dahmer. Restaurant Service Basics. Wiley & Sons, Incorporated, John, 2008.

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25

Kahl, Kurt W., and Sondra J. Dahmer. Restaurant Service Basics. Wiley & Sons, Incorporated, John, 2008.

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26

Kahl, Kurt W., and Sondra J. Dahmer. Restaurant Service Basics. Wiley & Sons, Incorporated, John, 2008.

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27

Kahl, Kurt W., and Sondra J. Dahmer. Restaurant Service Basics: Wiley Restaurant Basics Series. Wiley, 2001.

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28

Assael, Brenda. Waiting in the Restaurant. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198817604.003.0004.

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Chapter 3 focuses on the waiter, exploring the reality behind his representation in popular culture as marginal, disenchanted, and melancholy. While real-life waiters were often keen to share a variety of grievances about their working conditions, they were not universally degraded victims of exploitation. Some waiters were able to capitalize on the open and dynamic nature of the restaurant service economy, which created opportunities for mobility and reward. Tipping, which remained an ongoing bone of contention, for both waiters and those they served, could prove to be an important source of supplementary income. For all the idiosyncrasies of the waiter’s position, he represented the broader significance of the service sector in the shaping of London in this period. The extensive public attention given to foreign-born waiters and (newly emergent) waitresses underlines the heterogeneity that characterized, not merely the restaurant, but the wider metropolitan culture in which it was located.
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29

Armiger, Martin. The waiters. Text Pub, 2000.

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30

Hey, Waitress! The USA from the Other Side of the Tray. University of California Press, 2002.

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31

Waiting. New York, N.Y: Plume, 1995.

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32

Durocher, Joseph, and Gary Armitage. The Wealthy Waiter. Lulu.com, 2006.

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33

Owings, Alison. Hey, Waitress!: The USA from the Other Side of the Tray. University of California Press, 2002.

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34

Owings, Alison. Hey, Waitress!: The USA from the Other Side of the Tray. University of California Press, 2002.

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35

Knight, Larry O. Waiter International: World Class/First Class. Outskirts Press, Incorporated, 2011.

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36

Gatta, Mary Lizabeth. Juggling Food and Feelings. Lexington Books, 2002.

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37

Nicod, Michael, and Gerald Mars. World of Waiters. Taylor & Francis Group, 2019.

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38

Nicod, Michael, and Gerald Mars. World of Waiters. Taylor & Francis Group, 2019.

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39

Nicod, Michael, and Gerald Mars. World of Waiters. Taylor & Francis Group, 2019.

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40

Nicod, Michael, and Gerald Mars. World of Waiters. Taylor & Francis Group, 2020.

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41

World of Waiters. Taylor & Francis Group, 2018.

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42

Proudly We Serve: A Guide for Waiters and Waitresses. Woodsong Graphics, 1987.

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43

Brown, Douglas Robert, 1960- author and Centers Taylor author, eds. The waiter & waitress and waitstaff training handbook: A complete guide to the proper steps in service for food & beverage employees. 2nd ed. Atlantic Publishing Group, Inc., 2017.

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44

Johnson, Peter. At the Table. Lulu Press, Inc., 2008.

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45

Hooters. Hello! My Eyes Are up Here : The Sisterhood of the Orange Shorts: A Historical, Hysterical Pictorial Account of All Things Hooters Girls. BenBella Books, 2018.

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46

Maximum tips: How to get the most out of waiting tables. San Francisco: SFO Press, 1986.

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47

Manual para el mesero de 5. Panorama Mexico, 2000.

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48

The young adult's guide to being a great waiter and waitress: Everything you need to know to earn better tips. Ocala, Florida: Atlantic Publishing Group, Inc., 2015.

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49

Cardosa, Darron. Bitchy Waiter: Tales, Tips and Trials from a Life in Food Service. Sterling Publishing Co., Inc., 2016.

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50

The bitchy waiter: Tales, tips & trials from a life in food service. Sterling, 2016.

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