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1
Kennard, Douglas B. "Adequacy of public services in rural jurisdictions as perceived by local officials /." The Ohio State University, 1987. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487327695622374.
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Ntlebi, Nontsikelelo. "Training and development in South African local government :the case of the Helderberg municipality." University of the Western Cape, 2003. http://etd.uwc.ac.za/index.php?module=etd&.
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Thompson, Olivia. "Binational water management : perspectives of local Texas officials in the U.S.-Mexico border region /." View online version, 2009. http://ecommons.txstate.edu/arp/313.
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Butt, Yiu-ming Brian. "Local terms of employment for expatriate civil servants /." Hong Kong : University of Hong Kong, 1995. http://sunzi.lib.hku.hk/hkuto/record.jsp?B14724364.
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Tshambu, Avela. "Accountability of councillors through the batho pele principles in Lukhanji Local Municipality." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/21384.
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The main objective of the study is to explore the accountability of the ward councillors through the application of the Batho Pele principles in Lukhanji Municipality. Accountability is regarded as the key aspect for any government in which it should be monitored and maintained. The main problem to be addressed by this study is the ways in which the ward councillors can improve accountability applying the Batho Pele principles. To address the research problem and to achieve the aims of this study, an empirical research was done by distributing self-administered questionnaires to the participants in Lukhanji Municipality. The research findings revealed that in Lukhanji Municipality poor accountability of the ward councillors in which it needs improvement. Another finding is that poor accountability is caused by the lack of understanding of the Batho Pele principles, lack of understanding of the accountability mechanisms and poor relations between the community and ward councillors. The research findings of the study pointed to the necessity to make a set of recommendations on improving accountability through the application of Batho Pele principles in Lukhanji Municipality.
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Ralane, Nombulelo. "An investigation into the implementation of the Batho Pele Principles in the Department of Labour: Port Elizabeth." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/1318.
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After 1994, the democratic South Africa passed a number of legislations in order to address the imbalances of the previous apartheid regime. The new South African government had a special mandate to provide appropriate services to all the citizens of the country. In 1995 the government formulated the White Paper on the Transformation of the Public Service. The aim was to transform the South African public service, which is the indication of the importance of service delivery, as the key machinery of the government to equalize service delivery to all citizens. In 1996 the Constitution of the Republic of South Africa anchored the Bill of Rights as the cornerstone of democracy that enshrines the rights of all people and affirms the democratic values of human dignity, equality and freedom. In chapter ten of the Constitution stipulates the basic values and principles governing public administration. The White Paper on Transformation of Public Service was followed by White Paper on Transforming Service Delivery in 1997 (Batho Pele White Paper) which provided a policy framework and practical implementation strategy for the more efficient , effective and equitable provision of public service. The Batho Pele White Paper signalled the adoption of a citizen oriented approach on service delivery informed by eight principles: consultation, service standard, access, courtesy, information, openness and transparency, redress and value for money. This study focuses on the investigation on the implementation of Batho Pele Principles in the Department of Labour: Port Elizabeth. The main objectives of the study are: To provide an overview of the Batho-Pele principles in relation to service delivery. To investigate the importance of implementing the Batho-Pele principles in the department of Labour, Port Elizabeth. To identify challenges affecting the implementation of the Batho-Pele principles in the Department of Labour, Port Elizabeth. To investigate the importance of implementing the Batho Pele principles in the Department of Labour: Port Elizabeth and to identify challenges affecting the implementation. In this study a sample of three units was selected to conduct research in the Department of Labour, Port Elizabeth. The units were frontline Services, Beneficiary Services and Enforcement Inspection Services. The reason for choosing these sections is because they are directly involved in serving clients. A sample of 20 officials was drawn from these units. A quantitative method of data collection and analysis was followed. The main findings of the study were firstly, that the Department of Labour officials are aware of the Batho Pele principles. Based on the findings, they are not sure of the compliance of the policies. This means that the implementation of the Batho Pele principles has gaps that need to be addressed. Officials indicate that they need attention because they are the tools of operation. They register a low morale that needs to be addressed by the Department. The dissemination of information needs to be improved and communication with the clients of the Department should be done oin all languages so that clients can clearly understand the services offered by the Department of Labour.
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Charles, Kidwell. "Training of officials in the Buffalo City Metropolitan Municipality." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/7659.
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The impetus that informs the drive for developmental state that promotes growth and development centres on the local capacity of the local sphere of the government to effectively discharge its responsibilities. The essence of this study is to evaluate the training of officials in the Buffalo City Metropolitan Municipality and assess the extent to which service delivery has impacted on the lives of the community within this area.
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Mthethwa, Kholekile F. "Training and localisation policy: a case study of Swaziland." University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&.
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The aim of the study was to investigate why it was deemed necessary to train and localise the public and private sectors by the Swaziland government. The efforts began shortly before Swaziland attained independence in 1968. Many of the initiative to localisation started in pre-colonial Swaziland in 1966 leading to independence. The study also examined the drawbacks to training and localisation and how these were overcome. Swaziland inherited and was strongly dependent upon a strongly entrenched cadre of top-level public service and private administrators who were expatriates. The study also examined how far localisation has gone to date.
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Chung, Kwok-cheong, and 鍾國昌. "A study of the exercise of judicial powers by Qing local governors." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B26842993.
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Pyne, Francis J. "Compensation in the public sector, is a change needed?" Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1988. http://www.kutztown.edu/library/services/remote_access.asp.
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Cheung, Kin-keung Martin. "A study of job satisfaction of local engineers in the Hong Kong government." [Hong Kong] : University of Hong Kong, 1991. http://sunzi.lib.hku.hk/hkuto/record.jsp?B1301433X.
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Gqamane, Zukiswa. "An investigation of the empowerment needs of councillors with reference to the King Sabata Dalindyebo local municipality, province of the Eastern Cape." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/d1010168.
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The purpose of this study was to investigate the empowerment needs of councillors in a municipality. The main focus was to assess the successes or inadequacies of the empowerment programmes previously offered to councillors by the King Sabata Dalindyebo Local Municipality. In order to achieve the research objectives an in-depth literature study was undertaken. A survey was also conducted to examine the level of empowerment being offered by the King Sabata Dalindyebo Local Municipality to its councillors and the data was collected by means of self-administered questionnaires. The literature study proved the hypothesis to be correct, which stated that empowered councillors could enhance effective public participation, effective communication which could result in effective service delivery. The empirical study revealed that certain councillors require adequate training in areas such as communication skills, council’s rules of procedures and new developmental mandate assigned to local government. The empirical survey also revealed that there is limited mutual trust between councillors and the senior officials, immediate intervention is required to restore trust between councillors and officials. It has been recommended that King Sabata Dalindyebo Local Municipality should not only provide regular “in house” training, but also training conducted by outside agencies is required. In certain instances, one may find that municipalities may not have fully capacitated persons for “in house” training. Thus, outside agencies which possess the relevant expertise such as universities and SALGA should be encouraged to also facilitate capacity training for councillors.
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Bam, Liseka Lindelwa. "Assessing the municipal performance management system on service delivery : the case of Lukhanji Municipality." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1020140.
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The performance management system has been introduced in the South African public service with the intensions of monitoring, reviewing, assessing performance, developing underperformers and recognising and rewarding good performance. This study was undertaken as an attempt to assess whether the Lukhanji municipality performance management systems contribute to the improvement of service delivery and employee productivity. The literature review undertaken in this study, shows that there is a general poor understanding of performance management systems in Lukhanji municipality. The literature review further establishes that there are several challenges that hinder the effective implementation of a performance management system in the municipality. Other findings of the study include that there is a challenge in setting the unrealistic performance targets which are unrealisable by employees. These are the reasons why productivity levels are not always realised and targets not achieved by Lukhanji municipality. The main findings of the study are that, although performance management systems play a significant role in the improvement of service delivery, it has not contributed in the improvement of employee productivity of the Lukhanji municipality. The main recommendation on the basis of this finding is that there should be thorough and regular training of officials within the Lukhanji Municipality about the performance management system and how it influences productivity and service delivery. In conclusion, the Municipal Executive Mayoral Committee should demand verifiable evidence to justify a higher rating during quarterly assessments, and that punitive disciplinary measures be taken against those who do not comply with the provision of the performance management system framework, particularly failure to submit performance instruments.
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Smith, Anthony Russell. "Gender in the Fifty-first New South Wales Parliament." Thesis, The University of Sydney, 2002. http://hdl.handle.net/2123/2562.
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Responsible Government began in New South Wales in 1856. Direct participation by women began 70 years later in 1925 with the election of Millicent Preston-Stanley. Her first speech questioned whether Parliament was a fit place for women. Another significant milestone was reached after another 70 years when female MLAs in the Fifty-first Parliament constituted 15% of the Legislative Assembly and female MLCs made up 33% of the Legislative Council. In the 1990s there was no formal barrier to the participation of persons on the basis of their sex but no scholarly study had addressed the question of whether the Parliament’s culture was open to all gender orientations. This study examines the hypothesis that the Parliament informally favoured some types of gender behaviour over others. It identifies ‘gender’ as behaviour rather than a characteristic of persons and avoids the conflation of gender with sex, and particularly with women exclusively. The research used interviews, observation and document study for triangulation. The thesis describes the specific context of New South Wales parliamentary politics 1995-1999 with an emphasis on factors that affect an understanding of gender. It explores notions of representation held by MPs, analyses their personal backgrounds and reports on gender-rich behaviours in the chambers. The study concludes that gender was a significant factor in the behaviour of Members of the Parliament. There were important differences between the ways that male and female MPs approached their roles. Analysis of the concept of gender in the Parliament shows that some behaviours are more likely to bring political success than are others. The methodology developed here by adapting literature from other systems has important strengths. The data suggest that there is a need for many more detailed studies of aspects of gender in parliaments.
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Smith, Anthony Russell. "Gender in the Fifty-first New South Wales Parliament." University of Sydney, 2002. http://hdl.handle.net/2123/2562.
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Doctor of PhilosophyResponsible Government began in New South Wales in 1856. Direct participation by women began 70 years later in 1925 with the election of Millicent Preston-Stanley. Her first speech questioned whether Parliament was a fit place for women. Another significant milestone was reached after another 70 years when female MLAs in the Fifty-first Parliament constituted 15% of the Legislative Assembly and female MLCs made up 33% of the Legislative Council. In the 1990s there was no formal barrier to the participation of persons on the basis of their sex but no scholarly study had addressed the question of whether the Parliament’s culture was open to all gender orientations. This study examines the hypothesis that the Parliament informally favoured some types of gender behaviour over others. It identifies ‘gender’ as behaviour rather than a characteristic of persons and avoids the conflation of gender with sex, and particularly with women exclusively. The research used interviews, observation and document study for triangulation. The thesis describes the specific context of New South Wales parliamentary politics 1995-1999 with an emphasis on factors that affect an understanding of gender. It explores notions of representation held by MPs, analyses their personal backgrounds and reports on gender-rich behaviours in the chambers. The study concludes that gender was a significant factor in the behaviour of Members of the Parliament. There were important differences between the ways that male and female MPs approached their roles. Analysis of the concept of gender in the Parliament shows that some behaviours are more likely to bring political success than are others. The methodology developed here by adapting literature from other systems has important strengths. The data suggest that there is a need for many more detailed studies of aspects of gender in parliaments.
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Mundy, Eric J. "PUBLIC TRUST IN GOVERNMENT: AN EXAMINATION OF CITIZEN TRUST DIFFERENTIALS IN PUBLIC ADMINISTRATORS AND OTHER GOVERNMENT OFFICIALS AT THE FEDERAL, STATE AND LOCAL LEVELS." Akron, OH : University of Akron, 2007. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=akron1176487794.
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Dissertation (Ph. D.)--University of Akron, Dept. of Public Administration and Urban Studies, 2007."May, 2007." Title from electronic dissertation title page (viewed 05/02/2008) Advisor, Raymond W. Cox, III; Committee members, Ralph P. Hummel, Julia Beckett, Jesse F. Marquette, Jennifer Alexander; Department Chair, Sonia A. Alemagno; Dean of the College, Robert F. Levant; Dean of the Graduate School, George R. Newkome. Includes bibliographical references.
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Cardow, Andrew Graeme, and n/a. "Construction of entrepreneurship in publicly-owned utilities in New Zealand : local and translocal discourses, 1999-2001." University of Otago. Department of Political Science, 2005. http://adt.otago.ac.nz./public/adt-NZDU20070202.160933.
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This research project examines how managers in local-government-owned business organisations justify their adoption of an entrepreneurial orientation and their interpretation of their role in entrepreneurial terms. To explore these justifications, interviews were conducted with the senior management of four local-government- owned business operations and one local council. They were: Metrowater, The Edge, Taieri Gorge Railway, Chatham Islands Council and Chatham Islands Enterprise Trust. These interviews were then analysed, utilising a critical discourse method. In addition, interviews were also conducted with senior managers in the Rotorua District Council and Taupo District Council who provided a sharp contrast to the former organisations and suggested a means by which the neo-liberal approach within the sector might be countered.
Through speaking with the various local govermnent business managers contacted for this project, I concluded that managers of local-government-owned business operations have a strong institutional identification with the private sector. This identity is so strong that many of the managers interviewed have rejected the very notion that they are public employees of any sort. The managers have adopted an entrepreneurial approach because they see this as essential to gain professional legitimacy with their peers in the private sector. This has caused them to place distance between themselves and the owners of the business that they manage (that is, the councils), and the local citizens they ostensibly serve, to the extent that they have described their job as providing goods and services to customers rather than providing services for citizens. I will show that the adoption of such an attitude is inappropriate when placed within the context of local-government-owned and operated business concerns.
From the point of view of European settlement, New Zealand is a very young country, especially in the administrative sector. To provide a background to this project and to suggest the main lines of development of local government in New Zealand, I have included a prologue that outlines the history of local government in New Zealand.
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Snoodgrass, Anthony Michael. "Overcoming communications barriers in local government: Establishing networks through the public management forum." CSUSB ScholarWorks, 1992. https://scholarworks.lib.csusb.edu/etd-project/618.
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Cheung, Kin-keung Martin, and 張建強. "A study of job satisfaction of local engineers in the Hong Kong government." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1991. http://hub.hku.hk/bib/B31963870.
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Mudau, Humbulani Alfred. "Governance and ethical principles in Local Economic Developments :a case study of the Greater Thohoyandou Municipality." Thesis, University of Limpopo, 2002. http://hdl.handle.net/10386/2081.
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Hamaamba, Tyson. "Training needs for municipal employees: a case study of Makana Municipality." Thesis, Rhodes University, 2005. http://hdl.handle.net/10962/d1007952.
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This study investigated the education and training needs for municipal employees in order to inform an education and training strategy that would address environmental management challenges in Makana local municipality in Grahamstown, Eastern Cape province. The research was conducted as a qualitative case study that made use of questionnaires, document analysis, focus group discussions and interviews as instruments for data generation. Samples of respondents were selected from Makana Municipality employees in top and middle management positions, professionals/technicians and workers, including elected councillors. The study was contextualised through establishing environmental management issues in Makana municipality; establishing organisational needs; development of a learner profile; and through a review of policies and recent trends in adult education. The study established that the Makana Municipality employees are most concerned with the following issues: sanitation; solid waste management; livestock management and fire management. These issues require primary environmental competences among all council employees (top and middle management, professionals and technicians, workers and councillors who work on part-time basis). The educational implications needed to respond to these issues also require an understanding of legislation. The study also established that technical education and training which includes planning, project management, and financial and budgeting competences are necessary amongst the management and professionals. These competences may enable them to develop capacity in environmental management. This study further established the need for social education which includes competences such as communication and social justice. These competences should be developed amongst members of the same group as they need to involve the community in management of the environment. This should enable the municipality to create job opportunities and help change negative attitudes.
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Modlin, Steve W. "The theoretical application of the dichotomy-duality model to the county government budget process." Diss., Mississippi State : Mississippi State University, 2008. http://library.msstate.edu/etd/show.asp?etd=etd-07092008-103757.
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Sitonga, Mandlenkosi Clifford. "A critical analysis of the role and status of women employees in the Western Cape Provincial Administration since 1994 with specific reference to the Department of Local Government and Housing." Thesis, Cape Peninsula University of Technology, 2013. http://hdl.handle.net/20.500.11838/1642.
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Mini-dissertation submitted in partial fulfillment of the requirements for the degree
Master of Technology: Public Management
In the Faculty of Business
at the Cape Peninsula University of Technology
2013One of the post 1994 Government foremost tasks has been to transform the Public Service into an efficient and effective instrument capable of delivering equitable service to all citizens and driving the country’s economic and social development. Towards this end a number of legislative and policy changes were made which saw the emergence of a new public administration paradigm, both in terms of how Public service are to be managed and how they are to be delivered to the public. This was particularly relevant to the equality status of women on all levels of the public service in South Africa and the Western in particular. Transformation in the Western Cape Administration and in the two departments in particular will not advance enough to benefit the majority of the Populace adequately, unless individuals from the designated groups are largely employed in positions with authority and with real decision-making powers. Males will continue to dominate in the middle to upper levels as long as the leadership is caught up with the vicious cycle of continuing to employ people with mainly the same race and gender profile in the two departments in the Provincial government of the Western Cape. Therefore, it is critical for the Western Cape government to align their employment equity interventions, including skills and succession planning, with its employment equity objectives. Commitment by the leadership of the Western Cape Province to effectively implement the Act in substance and spirit is likely to assist transformation by creating workplaces that are equitable in nature and free from discrimination. This Mini- dissertation provides insight into the historical and current situations of women in the Western Cape and the departments of local government and human settlement in particular and ventures to make a number of recommendations to improve the status of women in the administration of the Western Cape government.
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Mkhabela, Lamson Zondiwe. "The role of leadership learning in the developmental needs of the senior managers in a rural municipality : a case study in adult education at Bushbuckridge local municipality." Thesis, Stellenbiosch : Stellenbosch University, 2015. http://hdl.handle.net/10019.1/96901.
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Thesis (PhD)--Stellenbosch University, 2015.ENGLISH ABSTRACT: Municipalities are entrusted with the responsibility of providing sustainable social services to local communities. Issues of capacity to facilitate the delivery of such services feature prominently in these municipalities where a number of communities have expressed their frustration and even anger at the slow pace of delivery of services, or the absence of such service delivery. The reported failure by senior municipal managers to facilitate the delivery of the needed services to communities motivated this investigation. In particular, the possible contribution of leadership learning in the developmental needs of senior managers in the Bushbuckridge Local Municipality was focused upon. The main knowledge claim in this study is that the proven lack of competencies and skills of senior municipal managers have much to do with the weak delivery of acceptable services to communities. Consequently, the study indicated the need to identify the developmental needs of senior municipal managers from a leadership learning perspective and to implement developmental interventions to possibly address such needs. The study was conducted in four phases. First, a number of pre-planning leadership learning questions were formulated, which were determined through document analyses and developing theoretical perspectives from review of relevant literature. Next, a needs assessment among senior managers was conducted. This phase was followed by the implementation of a planned intervention based on leadership learning principles. Finally, the potential success of the intervention was evaluated. The study revealed that although the municipality of Bushbuckridge has an acceptable policy framework that supports leadership learning, the leadership competencies and skills required for senior managers to facilitate delivery of municipal services to communities were lacking. The leadership intervention in this study had limited success due to systemic instabilities within the particular municipal system. The study showed that systemic stability appears to be essential for productive leadership development. It also showed that financial investment in leadership development or developmental interventions may contribute less to enhancing the performance of senior managers if a municipality lacks systemic stability. Given the reported large-scale systemic instability within local municipalities countrywide in South Africa, the results of this study indicate that capacity development initiatives are destined for failure if systemic issues are not addressed first.
AFRIKAANSE OPSOMMING: Munisipaliteite is daarvoor verantwoordelik om volhoubare maatskaplike dienste aan plaaslike gemeenskappe te verskaf. Kwessies rakende die vermoë om sulke dienste te fasiliteer speel ʼn belangrike rol in munisipaliteite waar ʼn aantal gemeenskappe uitdrukking gegee het aan hul frustrasie en selfs woede oor die stadige pas waarteen dienste gelewer word of die afwesigheid van sulke dienslewering. Die gerapporteerde onvermoë van senior munisipale bestuurders om die vereiste dienste aan gemeenskappe te lewer het hierdie ondersoek gemotiveer. In die besonder is die kollig geplaas op die moontlike bydrae van leierskapleer in die ontwikkelingsbehoeftes van seniorbestuurders in die plaaslike munisipaliteit van Bosbokrand. Die belangrikste kennisaanspraak in hierdie studie is dat die bewese gebrek aan bevoegdhede en vaardighede van senior munisipale bestuurders grootliks toegeskryf kan word aan die swak lewering van aanvaarbare dienste aan gemeenskappe. Die studie het aangetoon dat daar ʼn behoefte bestaan om die ontwikkelingsbehoeftes van senior munisipale bestuurders vanuit die perspektief van leierskapsleer te identifiseer en om ontwikkelingsintervensies te implementeer om moontlik sulke behoeftes aan te spreek. Die studie is in vier fases uitgevoer. Eerstens is ʼn aantal voorafbeplanningsvrae rakende leierskapsleer geformuleer. Hierdie vrae is deur dokumentanalise en die ontwikkeling van teoretiese perspektiewe van ʼn tersaaklike literatuuroorsig gegenereer. Daarna is ʼn behoeftebepaling onder seniorbestuurders gedoen. Hierdie fase is gevolg deur die implementering van ʼn beplande intervensie gebaseer op leierskapsleerbeginsels. Laastens is die potensiële sukses van die intervensie geëvalueer. Die studie het aan die lig gebring dat alhoewel die munisipaliteit van Bosbokrand ʼn aanvaarbare beleidsraamwerk het wat leierskapsleer ondersteun, die vereiste leierskapsbevoegdehede en -vaardighede vir seniorbestuurders om die lewering van munisipale dienste aan gemeenskappe te fasiliteer ontbreek het. Die sukses van die leierskapsintervensie in hierdie studie was beperk vanweë sistemiese onstabiliteit in die besondere munisipale stelsel. In die studie is daar aangetoon dat sistemiese stabiliteit noodsaaklik is vir produktiewe leierskapsontwikkeling en verder dat geldelike investering in leierskapsontwikkeling of ontwikkelingsintervensies waarskynlik minder tot die verbetering van senior bestuurders se prestasie sal bydra as sistemiese stabiliteit in ʼn munisipaliteit ontbreek. In die lig van die gerapporteerde grootskaalse sistemiese onstabiliteit in plaaslike munisipaliteite in Suid-Afrika dui die bevindinge van hierdie studie aan dat inisiatiewe vir die ontwikkeling van kapasiteit sal misluk as sistemiese vraagstukke nie eers aangepak word nie.
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Qwina, Simon Buta. "Enhancing public participation on the ward committee system: the case of Buffalo City Metropolitan Municipality." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1019734.
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This study investigated the role of ward committees in enhancing service delivery through public participation with reference to the Buffalo City Metropolitan Municipality in the Province of the Eastern Cape in South Africa. This study provided a motivation for the study to be undertaken, problem statement, objectives of the study, hypothesis, research design and methodology, ethical considerations, delimitation of the study and the overview of chapters. The Constitution of the Republic of South African of 1996 provides for the creation of three spheres of government, namely, the national sphere, the provincial sphere and the local government sphere. These spheres are interdependent from each other. Local government is one of the spheres of government created to bring government closer to the people, as well as giving communities a sense of involvement in the political and governance processes that control their daily lives. The need for effective democratic local government as a vehicle for development and national integration is imperative (Reddy, 1996:3). Municipalities are established in terms of section 12 of the Municipal Structures Act 117 of 1998, wherein Members of Executive Councils (MEC‟s) may establish a municipal area which the Demarcation Board demarcates in the province in terms of the Municipal Demarcation Act 27 of 1998.
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Van, Heerden Vicky. "Local government reform in Western Australia: a case study on change readiness." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1003897.
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The Western Australian State Government’s local government reform programme, initiated in February 2009, provides the context for this research. Nedlands, a local government in Perth’s western suburbs, resolved to participate in this reform programme and signed a Regional Transition Group Agreement with Subiaco local government in August 2010. The purpose of the Regional Transition Group was to prepare a business plan to investigate the potential benefits and viability of a Nedlands and Subiaco amalgamation. Whilst the local government of Nedlands is currently investigating the more operational and technical aspects of local government reform in the merger feasibility study, this research focused on employee readiness, more intangible but no less important. The difficulties of achieving success with organisational change initiatives are well documented. A number of models of planned organisational change have been developed to address these difficulties and support successful change and are outlined. This research highlights the value of the first phase of planned change, namely readiness for change, where organizational members are prepared for and become supporters of change. It also highlights the importance of change communication with respect to developing employee readiness. Definitions and some of the dimensions of ‘readiness for change’ are outlined. The five dimensions of readiness for change - discrepancy, appropriateness, principal support, efficacy and valence - provide the ‘lens’ through which readiness for change at Nedlands is explored. From this perspective, the documentation communicating local government reform at Nedlands was analysed. These dimensions were also used to ascertain, from the perspective of the Nedlands' managers, their level of readiness and the readiness of the employees of Nedlands for local government reform. The findings suggest that Nedlands local government has not consciously planned to ‘ready’ employees for local government reform. A number of management recommendations are made to strengthen the change readiness message communicated by the Nedlands local government and to support the development of the Nedlands employees’ readiness for change.
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Aiyegoro, Adeola Ikeoluwa. "The influence of selected non-governmental organisations (NGOs) on policy-making in the Eastern Cape Amathole District Municipality and the eight local municipalities within the district." Thesis, University of Fort Hare, 2011. http://hdl.handle.net/10353/d1001253.
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Since 1994, the South African Government embarked on an ambitious Reconstruction and Development Program (RDP) to correct the injustices of the past. One of the major programmes, which the government is implementing within the RDP framework, is the ―Integrated National Electrification Programme‖ (INEP) with the aim to address the electricity backlog by 2012. Recent figures from Statistics SA, indicate substantial progress with regard to access to electricity throughout the country and especially in previously disadvantaged areas. This study is an investigation of the impact of access to free basic electricity (FBE) on the welfare of indigent households in Buffalo City Municipality (BCM). This study aims at better understanding ways in which indigent households use electricity and to what extent access to electricity is improving the level of poverty in the households. Empirical evidences from pro-poor electrification programmes worldwide and especially in Asia suggest that greater access to electricity by poor people leads to economic and social development at both micro and macro levels. This study investigates the impact of electricity on household poverty, with focus on household income, household health and children‘s education. This study used mixed research methods to investigate the research problem. Both quantitative and qualitative data were collected using survey questionnaires, focus group discussions and interviews of key informants.
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Ntsikeni, Zukiswa. "An analysis of how to improve customer relations in local government with particular reference to the Buffalo City Municipality in East London." Thesis, Port Elizabeth Technikon, 2002. http://hdl.handle.net/10948/76.
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The research was conducted to address the low service levels offered by Buffalo City Municipality. In the past Council has received numerous customer complaints to this effect, via correspondence and verbal communication to council delegates and officials. The executive head of the municipality has requested a turn around of this appalling situation. The aim of this research was to gain insight and meaning to the existing problem in an attempt to correct it. This was accomplished by identifying the problem, and then by introducing sub-problems to the main problem for practical and relevant solutions. The research was extended to cover the East London and King Williams Town Local Councils. This was undertaken through personal interviews with the Buffalo City Municipality staff, management, Salga officials and non-profit organisations that were involved in community research on service levels and delivery in local government for this region. Literature was reviewed on methods of improving customer relations in both the public and private sectors. Local and international best practices were analysed to benchmark against successful practices worldwide. Information relevant to Buffalo City’s scenario has been presented in this study, from the identification of effective customer relation practices, followed by the roles and skills required by management. In addition to the personal interviews conducted, a two-page questionnaire was compiled based on integrated information from literature reviewed on best practices, and staff and management input. The questionnaire formed part of the empirical study. Results of the study were critically analysed and revealed three main areas of urgent importance. These are: effective communication, the establishment of a customer care policy and procedures together with training and development. These are effectively achievable after the placement of staff. The study was concluded with a practical and applicable detailed programme of intervention.
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Mthembu, Bhekisisa Jacob. "The role of leadership in implementing service delivery initiatives: a case study of Buffalo City Municipality." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1003902.
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In terms of the South African Government Structure, Local Government is entrusted with the service delivery mandate. Furthermore, Local Government, being the closest sphere of government to the people, is expected to enhance service delivery to the communities within its jurisdiction. Local Government has for the past four years, undergone numerous transformation processes, ranging from Local Authorities, to Transitional Local Councils and to Municipalities. Having mentioned that, Buffalo City Metropolitan Municipality, in particular, has recently acquired metropolitan status, which requires another transformation protocol. At the same time this automatically raises the bar on the service delivery expectations by the communities. In general, Local Government has been extensively supported by the National and Provincial Governments to deliver superior services to communities. This has happened through numerous pieces of legislations such as the Municipal Structures Act 117 of 1998, the Municipal Systems Act 32 of 2000, the Municipal Finance Management Act 56 of 2003 and the Constitution of the Republic of South Africa, act 108 of 1996. In 1997, the South African Government introduced a White Paper on the Transformation of the Public Service. This was to re-emphasis on the performance enhancing role of both the political and administrative leadership in the implementation of service delivery mandates. The need was identified that communities require an assurance that their needs are taken care of by the leadership of the municipalities. It is therefore the role of leadership to ensure effective implementation of service delivery initiatives and to promote a culture of performance among the administrative officials of the municipality. The aim of this study is to critically investigate the role of leadership: A case study of Buffalo City Metropolitan Municipality (BCMM), with the view that BCMM is considered one of the high capacity municipalities within the Eastern Cape Province. During the literature review, it became evident that different people and scholars, dating back in the early 90’s, view leadership in different forms. In sourcing the information for this research, structured interviews were conducted with five Directors, five Executive Mayoral Councillors and five Ward Councillors. The interviews were an extensive consultation process which resulted in over 30 hours of engagement with research participants, with an average of 2 hours per structured interview. A four week period was allocated and effectively utilised for this exercise. The research provides recommendations for further research on other related components of the subject such as the intended role as compared to the current role fulfilled by both administrative and political leadership, and suggested solutions to the current problems in Municipalities, in order to ensure their sustainability within Local Government. The research findings identified the need for the leadership to take the leading role in service delivery initiatives in order to address the service delivery challenges in local government. Political leadership need to enhance the public participation process to ensure the community is on board regarding the progress of their respective projects and planning processes.
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Gijana, Andile Patrick. "Assessing challenges in public appointments and recruitment processes in Chris Hani District Municipality: a case study of human resource department in Lukhanji Local Municipality." Thesis, University of Fort Hare, 2011. http://hdl.handle.net/10353/325.
Full textAbstract:
The aim of this study was to assess challenges in Public Appointments and Recruitment Processes in Chris Hani District Municipality: A case study of Human Resource Department in Lukhanji Local Municipality (2008-2010) of the Eastern Cape Province. There has never been a detailed research study conducted in the Chris Hani Human Resource Department, regarding the subject in question. The Constitution of the Republic of South Africa in Section 195(i) directs that Public Administration must be broadly representative of the South African people, with employment and personnel management practices based on ability, objectivity, fairness and the need to redress the imbalances of the past to achieve broad representation. The literature review explored extensively the models used in implementing recruitment and appointment processes globally. From those tested models elsewhere, it was evident that South Africa has a great Constitution and good policies regarding Local Government Human Resource Department recruitment and appointment processes not withstanding some challenges cited in the study. This assessment of challenges in the public appointments and recruitment processes in Chris Hani District Municipality assisted in the establishment of the real facts about effective and fair recruitment and appointment processes in the Local Government Human Resource Management Department to deserving communities. It became clear from the study that providing efficient and fair recruitment and appointments processes to the Local Government Human Resource Department in South Africa requires a broader advocacy agenda encompassing the development of Human Resource systems and the generation of numerous skills and expertise to deliver services to the poor people of our country.
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Gopane, Ogomoditse Mabel. "Effectiveness of the Eastern Cape provincial department of local government and traditional affairs to monitor and evaluate the performance of municipalities: a case study of Cacadu District Municipality." Thesis, Cape Peninsula University of Technology, 2012. http://hdl.handle.net/20.500.11838/1653.
Full textAbstract:
Thesis submitted in fulfilment of the requirements for the degree
Master of Technology in Public Management
in the Faculty of business
at the Cape Peninsula University of Technology, 2012South Africa has been experiencing poor service delivery protests. The Eastern Cape in particular, is characterised by rural areas owing to segregation that was created by the past apartheid government. Ineffective operations of municipalities are usually found to be the root cause of ineffective service delivery. However, the Republic of South Africa‟s Constitution,1996 and other forms of legislation provide for monitoring and support of municipalities by national and provincial government, although most monitoring and support responsibilities are borne with the provincial government. Provincial governments provide an oversight role towards municipalities and assist them when they cannot and do not fulfil their obligations. This study focuses on the Eastern Cape with the Cacadu District Municipality as the identified case-study. The district is one of the largest in the Eastern Cape and is marked by high levels of poverty and unemployment. The study investigates the effectiveness of the Eastern Cape Department of Local Government and Traditional Affairs (ECDLGTA) to monitor and evaluate municipalities, with reference to the Cacadu District Municipality. Monitoring and evaluation are effective tools, which are utilised by developed countries to achieve good governance and effective service delivery. South Africa has also followed a culture of M&E and established the Government Wide Monitoring and Evaluation System. It is important that monitoring and evaluation systems are effective. Because with effective systems, government can detect early warning signs of corruption or any other forms of ineffectiveness. The purpose of this research study is to explore current systems that the ECDLGTA has established to monitor municipalities and to assess whether those systems are effective or not. Furthermore, the research intends to explore the reasons for ineffectiveness, as well as the relationship between the municipalities and the provincial government. In order to reach conclusions to these questions, an empirical study was conducted by using qualitative research methodology. Interviews were conducted and are described in chapter five. Chapter Six and Seven present the results that were achieved from the interviews and analysis of those results, whilst Chapter eight presents concluding remarks and recommendations based on the findings.
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Ngeni, Siphiwo Christopher. "Enhancing the accountability of ward councillors through public participation in Buffalo City Metropolitan Municipality." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d10186906.
Full textAbstract:
In terms of section 152(1)(a) of the Constitution of the Republic of South Africa, 1996 local government should provide a democratic and accountable service to local communities. Therefore, elected representatives and municipal officials must be accountable for their actions. This study investigates the influence of public participation in enhancing the accountability of ward councillors in the Buffalo City Metropolitan Municipality (BCMM). For the purpose of the study, the hypothesis was formulated that accountability of ward councillors is hampered by improper public participation mechanisms in Buffalo City Metropolitan Municipality (BCMM). In order to achieve the goal of this study and to test the hypothesis, it was essential to review literature on the accountability of ward councillors and public participation in local government. Primary data was obtained by interviewing ward committees and ward councillors from Buffalo City Metropolitan Municipality. Interviews were conducted with ward councillors and ward committees in wards 13 and 14 of BCMM. The major findings of the study, inter alia, are that ward councillors give feedback to their constituencies. Ward committees are instrumental in encouraging members of the public to attending these meetings. The most popular forum for public participation is the Independent Development Planning (IDP). It was established that approachability, accessibility and visibility of both ward councillors and ward committees in the community enhance public participation. The study concludes with recommendations that will assist the BCMM to enhance the accountability of ward councillors through public participation.
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Mkata, Goodwin Pumelele. "An assessment of the impact of traditional leaders and ward councillors relations on service delivery: the case of Mnquma local municipality in the Eastern Cape." Thesis, University of Fort Hare, 2010. http://hdl.handle.net/10353/333.
Full textAbstract:
The aim of the study was to assess the impact of traditional leaders and ward councillors‟ roles on service delivery in Mnquma Local Municipality. Not much research has been conducted in this field. The researcher wanted to ascertain the extent of conflict between traditional leaders and ward councillors in providing services to the communities and provide mechanisms to harness these. In this study relevant literature and legislative frameworks were reviewed. From the literature review, it was evident that service delivery is essential to the communities, and as such, municipalities have a critical role to play. The data collection instruments used, were questionnaires and interviews. In order to achieve the objectives, questionnaires were distributed to the participants and interviews were conducted. After analysing the data, the researcher formulated conclusions and from those conclusions, some recommendations were made.
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O'Leary, Anna Ochoa. "Mujeres en el Cruce: Mapping Family Separation/Reunification at a Time of Border (In)Security." University of Arizona, Mexican American Studies and Research Center, 2007. http://hdl.handle.net/10150/219214.
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In this paper I discuss some of the findings in my study of the encounters between female migrants and immigration
enforcement authorities along the U.S.-Mexico border. An objective of the research is to ascertain a more accurate picture of
women temporarily suspended in the “intersection” of diametrically opposed processes: immigration enforcement and
transnational mobility. Of the many issues that have emerged from this research, family separation is most palpable. This
suggests a deeply entrenched relationship between immigration enforcement and the transnationalization of family ties. While this relationship may at first not be obvious, women’s accounts of family separation and family reunification show how, in reconciling these contradictory tendencies, migrant mobility is strengthened, which in turn challenges enforcement measures. In this way, the intersection not only sheds light on how opposing forces (enforcement and mobility) converge but also how each is contingent on the other. This analysis is possible in part through the use of a conceptual intersection of diametrically opposed forces, border enforcement and transnational movement, and thus proves useful in examining the transformative nature of globalized spaces.
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Edwards, Marlene. "The social organization of a secondhand clothing store : informal strategies and social interaction amongst volunteer workers." Title page, table of contents and abstract only, 1988. http://web4.library.adelaide.edu.au/theses/09PH/09phe2655.pdf.
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Mhlanga, Fezeka. "An assessment of the relationship between traditional leaders and ward councillors and its impact on service delivery: the case study of Mnquma Local Municipality." Thesis, University of Fort Hare, 2012. http://hdl.handle.net/10353/d1007132.
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This study was researched at Mnquma Local Municipality of Amathole District Municipality in Eastern Cape Province, in the Republic of South Africa. The study is about: The assessment of relationship between the traditional leaders and ward Councillors and its impact on service delivery: A case of Mnquma Local Municipality. This municipality consists of 61 wards and 41 ward Councillors. The purpose of this study was to investigate what causes tensions in the relationship between traditional leaders and ward Councillors and also how can it be managed and or be improved as it affects production in service delivery and development. Furthermore, the study seeks to find ways through which the relationship between traditional leaders and ward Councillors could be managed to harmonize the relationship between them in order to improve service delivery in Mnquma Local Municipality. Most municipalities which are based in rural areas in South Africa are faced with a lot of challenges which has left development staggering and thus in long run inefficiency in service delivery is caused. As a result of poor service delivery Mnquma Municipality is faced with the challenge of instability towards its management, whereby several Mayors have been chased away through protests, as result service delivery has been hampered and delayed. These challenges are the results of the poor relationship between traditional leaders and ward Councillors over land ownership, control and authority of resources for development. The legislations that govern traditional leaders are ambiguous or rather vague when it comes to their roles and functions in development and service delivery in the new democratic government of South Africa and thus cause the traditional leaders to feel that they are undermined by the ward Councillors whom according to traditional leaders feel they that ward Councillors are more recognized than them. It is in this context that this study seeks to investigate the causes of conflict between the traditional leaders and ward Councillors and how the conflict impacts on service delivery and development and also can it resolved to harmonize the situation. The researcher used a qualitative method to collect data, the questionnaires and interviews were conducted to Municipalities, Traditional Leaders, Municipal Managers, Ward Councillors, Ward Committees and the community. Data was collected and analysed using descriptive method. The researcher came out with the following summary of the findings: The management of relationship between traditional leaders and ward Councillors over ownership of projects, control, land distribution and authority is very poor. Traditional leaders felt that the present democratic government has given too much power to the ward Councillors for most development programs. There is no absolute proper consultation of traditional leaders by neither local government officials, municipalities and ward Councillors before any development is done in their areas. Poor recognition of traditional leaders by ward Councillors and other politicians. There is allegation by the community members and traditional leaders that ward Councillors are bias in delivering services, preference is given to the group that belongs to their party of interest. When there is development projects employment opportunity is not given to the local communities of that area. Traditional leaders are not allowed to actively participate in council meetings.
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Mkentane, Benjamin Zolile. "An investigation of public participation in municipal planning and performance evaluation: a case study of Mnquma Local Municipality." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1007119.
Full textAbstract:
The participation of communities and community organizations in Municipal governance is set in terms of the law as a mechanism to deepen democracy. Municipalities are required to develop a culture of governance that complements representative democracy with community participation. However the participation of communities in local governance has not translated to the strengthening of governance and the deepening of democracy as municipalities have not done enough to involve communities in municipal affaires. Lack of human resources, and financial capacity have been cited as some of the reasons that beset municipalities and undermine citizen participation. Municipalities have taken steps to encourage community participation and these include establishment of structures to enable participation, however without the guidance and financial support of the municipalities these structures are not able to perform their functions. In spite of all the efforts made by municipalities to encourage participation, a culture of community participation has not yet taken root in local government. While the legislative framework provides for communities to participate, practice shows that the implementation of legislation is complex and requires dedicated capacities within the councils to be effective. This can be achieved when municipalities develop their own community participation policies which address their special circumstances, which must be reviewed on a regular basis. Unless communities are empowered with knowledge on the available participation mechanisms, the dream of a culture of participation will remain just that, a dream. Thus civic education coupled with capacity building of officials will assist in ensuring the development of a culture of participation. Council must also develop mechanisms to evaluate the effectiveness of community participation processes and procedures, to avoid a one size fits all approach. It is imperative that councils as the legislative arm of municipalities must lead the process and not leave everything to the executive arm.
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Du, Preez Pierre Johann. "The role of the councillor and the official in the decision-making process of the municipality." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/52020.
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Thesis (MPA)--Stellenbosch University, 2000.ENGLISH ABSTRACT: Local government is a sphere of government which consists of municipalities and its executive and legislative authority is vested in the respective municipal councils. The council is responsible for exercising its powers and functions on behalf of the community it represents and it makes decisions in that regard. A municipality as an organisation which is comprised of two main components: on the one hand, the council as a body of elected representatives and, on the other, officials who have been employed by the council. Whilst it is generally accepted that it is the function of the council to determine policy and of the officials to execute the determined policy, it is accepted that in .practice there is a degree of interfacing between these two functions. It is further accepted that, although there is a clear distinction between the roles of councillor and official, it is possible that there may be a degree of misconception about their respective roles. The purpose of this study was to determine whether councillors and officials have misconceptions about their roles in the decision-making processes of the municipality and whether such misconceptions have a negative impact on service delivery. The research was initiated by a study of decision making in general, followed by a study of decision making in local government in order to establish a basis for the field of study. Oostenberg Municipality was then analysed, with specific reference to its decision-making systems as well as its macro-organisational structure. A questionnaire was sent to the top structure of the council as well as the top management structure of the municipality; the views of these respondents were used to determine whether there were any misconceptions about their roles. The study found that the councillor study group presented a 30.56% degree of misconception about their role as councillors in the decision-making process of the municipality, and in the case of the top management structure there was a 29.86% degree of misconception. The study further established that this degree of misconception impacted negatively on service delivery. In VIew of the above, it is recommended that councillors be subjected to appropriate training, that the political party caucuses be accommodated in the formal decision-making process of the municipality, and that members of the top management structure be subjected to dedicated training on their role in the decision-making processes of the municipality. It is also recommended that the top management structure of the municipality should be in possession of appropriate academic qualifications.
AFRIKAANSE OPSOMMING: Plaaslike Regering is 'n sfeer van regering wat uit munisipaliteite bestaan en ten opsigte waarvan sy uitvoerende en wetgewende gesag in sy munisipale raad gesetel is. Die raad is namens die gemeenskap wat hy verteenwoordig vir die uitoefening van sy magte en funksies verantwoordelik en neem hy besluite in daardie verband. 'n Munisipaliteit as 'n organisasie bestaan uit twee komponente, te wete die raad as 'n liggaam van verkose verteenwoordigers aan die een kant, en aan die ander kant, amptenare wat deur die raad in diens geneem is. Terwyl dit algemeen aanvaar word dat dit die raad se funksie is om beleid te bepaal en dit die amptenare se funksie is om die uitvoering aan die gestelde beleid te gee, word daar ook aanvaar dat daar in die praktyk, 'n mate van interfase tussen hierdie twee funksies bestaan. Dit word voorts aanvaar dat terwyl daar 'n duidelike onderskeid tussen die onderskeie rolle van raadslid en amptenaar is, dit moontlik is dat daar 'n mate van wanbegrip van hul onderskeie rolle bestaan. Die doel van hierdie studie was om te bepaal of raadslede en amptenare wanbegrip van hul onderskeie rolle in die besluitnemingsproses van die munisipaliteit ervaar en of sodanige wanbegrip 'n negatiewe impak op dienslewering het. Om as basis vir die studieveld te dien is algemene besluitneming eerstens bestudeer, gevolg deur 'n studie van besluitneming in plaaslike regering. 'n Ontleding van Oostenberg munisipaliteit met spesifieke verwysing na sy besluitnemingsprosesse en makro-organisatoriese struktuur is daarna uitgevoer. 'n Vraelys met as respondente die topstruktuur van die raad sowel as die top bestuurstruktuur van die munisipaliteit was aangewend om te bepaal of daar 'n mate van wanbegrip van onderskeie rolle bestaan. Die studie het bevind dat die raadslid studiegroep 'n graad van wanbegrip van 30.56% ten opsigte van sy rol as raadslid in die besluitnemingsproses van die munisipaliteit toon, en in die geval van die top bestuurstruktuur, is 'n graad van wanbegrip van 29.86% aangetoon. Die studie het verder bevind dat die bepaalde graad van wanbegrip, negatief op dienslewering impakteer. Met inagneming van die voorafgaande is daar aanbeveel dat raadslede aan toepaslike opleiding blootgestel word, die akkommodering van die politieke party koukusse in die formele besluitnemingsprosesse van die munisipaliteit, sowel as die toepaslike opleiding van die lede van die top bestuurstruktuur van die munisipaliteit ten opsigte van hul rol in die besluitnemingsprosesse van die munisipaliteit. Daar is ook aanbeveel dat die lede van die top bestuurstruktuur van die munisipaliteit oor toepaslike akademiese kwalifikasies behoort te beskik.
39
Muir, Kathie. "'Tough enough?' : constructions of femininity in news reporting of Jennie George, ACTU president 1995-2000 /." Title page, table of contents and abstract only, 2004. http://web4.library.adelaide.edu.au/theses/09PH/09phm9531.pdf.
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Sinclair, Donna Lynn. "Caring for the Land, Serving People: Creating a Multicultural Forest Service in the Civil Rights Era." PDXScholar, 2015. https://pdxscholar.library.pdx.edu/open_access_etds/2463.
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This qualitative study of representative bureaucracy examines the extension and limitations of liberal democratic rights by connecting environmental and social history with policy, individual decision making, gender, race, and class in American history. It documents major cultural shifts in a homogeneous patriarchal organization, constraints, advancement, and the historical agency of women and minorities. "Creating a Multicultural Forest Service" identifies a relationship between natural and human resources and tells a story of expanding and contracting civil liberties that shifted over time from women and people of color to include the differently-abled and LGBT communities. It includes oral history as a key to uncovering individual decision points, relational networks, organizational activism, and human/nature relations to shape meaningful explanations of historical institutional change. With gender and race as primary categories, this inquiry forms a history that is critical to understanding federal bureaucratic efforts to meet workforce diversity goals in natural resource organizations.
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Diamond, Andrea. "The career development and identity of Victorian local government chief executives is gender a factor? /." 2007. http://eprints.vu.edu.au/1505/1/Diamond.pdf.
Full textAbstract:
The aim of this research is to investigate the variations in experiences, career identity and career development of female and male CEOs in Victorian local government, in order to establish if gender in any way either facilitates or hinders career success. The starting point for this study is not a hypothesis to be tested but rather an attempt to understand CEOs’ own conceptions. The study is also interested in the influence of Councillors on CEO career development and identity and seeks to establish whether CEOs and Councillors have a common understanding of success for a CEO. Phenomenography is the selected qualitative approach, as it provides a framework for describing experience and examining variations in experience. In-depth semi-structured interviews are conducted with 21 CEOs and Councillors and the interview transcripts form the basis of the research data. The findings identify that Councillors have a significant impact on the career development and experience of being a CEO. While outcomes for CEOs are clearly influenced by Councillors, CEO identity does not appear to be as interwoven with Councillor perceptions. CEOs do however, suggest that performance is not the major determinant of CEO success, but rather identify capacity to engage Councillors as the most crucial issue in gaining a successful outcome. The study also identifies a strong and recurrent theme of institutionalised sexism within the sector and as such finds that the experiences of females and males do differ in a number of ways. Female CEOs experience more scrutiny than their male colleagues and suggest that their actions reflect not only on them as individuals, but on all women.
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Diamond, Andrea. "The career development and identity of Victorian local government chief executives: is gender a factor?" Thesis, 2007. https://vuir.vu.edu.au/1505/.
Full textAbstract:
The aim of this research is to investigate the variations in experiences, career identity and career development of female and male CEOs in Victorian local government, in order to establish if gender in any way either facilitates or hinders career success. The starting point for this study is not a hypothesis to be tested but rather an attempt to understand CEOs’ own conceptions. The study is also interested in the influence of Councillors on CEO career development and identity and seeks to establish whether CEOs and Councillors have a common understanding of success for a CEO. Phenomenography is the selected qualitative approach, as it provides a framework for describing experience and examining variations in experience. In-depth semi-structured interviews are conducted with 21 CEOs and Councillors and the interview transcripts form the basis of the research data. The findings identify that Councillors have a significant impact on the career development and experience of being a CEO. While outcomes for CEOs are clearly influenced by Councillors, CEO identity does not appear to be as interwoven with Councillor perceptions. CEOs do however, suggest that performance is not the major determinant of CEO success, but rather identify capacity to engage Councillors as the most crucial issue in gaining a successful outcome. The study also identifies a strong and recurrent theme of institutionalised sexism within the sector and as such finds that the experiences of females and males do differ in a number of ways. Female CEOs experience more scrutiny than their male colleagues and suggest that their actions reflect not only on them as individuals, but on all women.
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"香港官學生社會背景研究(1862-1941)." 2004. http://library.cuhk.edu.hk/record=b5891845.
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顏傲儕."2004年7月".
論文(哲學碩士)--香港中文大學, 2004.
參考文獻 (leaves 214-224).
附中英文摘要.
"2004 nian 7 yue".
Yan Aochai.
Lun wen (zhe xue shuo shi)--Xianggang Zhong wen da xue, 2004.
Can kao wen xian (leaves 214-224).
Fu Zhong Ying wen zhai yao.
Chapter 第一章 --- 引言 --- p.9-21
Chapter 第二章 --- 官學生制度出現與更迭 --- p.22-81
Chapter 第一節 --- 1862年前英國和香港公務員制度 --- p.23-34
Chapter 第二節 --- 官學生制度簡介：詮選形式 --- p.35-39
Chapter 第三節 --- 官學生制度簡介:培訓制度 --- p.40-49
Chapter 第四節 --- 官學生制度簡介：薪金 --- p.50-63
Chapter 第五節 --- 官學生制度簡介：晉升 --- p.64-75
Chapter 第六節 --- 官學生制度簡介：退休福利 --- p.76-78
Chapter 第七節 --- 小結 --- p.79-81
Chapter 第三章 --- 官學生社會背景槪要 --- p.87-157
Chapter 第一節 --- 出生年份、出生地點、家庭背景 --- p.88-98
Chapter 第二節 --- 教育 --- p.99-114
Chapter 第三節 --- 入職、培訓與晉升 --- p.115-135
Chapter 第四節 --- 社交活動與家庭生活 --- p.136-146
Chapter 第五節 --- 退休生活及死亡 --- p.147-149
Chapter 第六節 --- 小結 --- p.150-157
Chapter 第四章 --- 官學生對香港內政的影響 --- p.158-174
Chapter 第一節 --- 理民府官的職責簡介與其局限 --- p.159-161
Chapter 第二節 --- 官學生在理民府扮演的角色 --- p.162-172
Chapter 第三節 --- 小結：官學生在香港內政的角色 --- p.173-174
Chapter 第五章 --- 官學生對中英外交的影響 --- p.175-193
Chapter 第一節 --- 官學生影響中英外交事務的途徑 --- p.176-178
Chapter 第二節 --- 個案硏究一:辛亥革命後的香港與廣州政府 --- p.182-191
Chapter 第三節 --- 個案硏究二 ：省港大罷工〔1925 -1926年〕 --- p.192-201
Chapter 第四節 --- 小結：官學生在中英外交的角色 --- p.202-203
Chapter 第六章 --- 總結 --- p.204-208
參考書目 --- p.214-224
44
Wilson, James Parker. "Policy actions of Texas Gulf Coast cities to mitigate hurricane damage : perspectives of city officials /." 2009. http://ecommons.txstate.edu/arp/312.
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"A psycho-educational model as a framework of reference to facilitate the mental health of workers involved in strike action." Thesis, 2015. http://hdl.handle.net/10210/13403.
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D.Ed. (Educational Psychology)The problem of strikes in South Africa has infiltrated the whole work industry, and has led to the Municipalities also participating in strike action; this affects service delivery and often has a negative impact on the mental health of those who participate. The overall goal of this study is to develop and describe a psycho-educational model to be used as a framework of reference to facilitate the mental health of workers involved in strike action, before during and after strikes. The research also focused on developing guidelines for operationalisation of the model for impact and sustainability of the therapeutic interventions after the termination phase. Garber's (1972) (in Myburgh, Niehaus &Poggenpoel2000: 150-156) psychoeducational developmental model was employed as a departure premise to for this study in order to capacitate the workers with the skills to manage the effects of strike action. Focus groups as well as individual interviews were held with workers and worker representatives of a Metropolitan Municipality respectively to identify empirical evidence and the central concepts for the model. A theory generative design that is, qualitative, explorative, descriptive and contextual in nature was used to develop the model and the operational guidelines. The model was developed according to the approach of Chinn and Kramer (1991); Walker and Avant (1995) of theory generation, which embraces the following steps: Concept analysis which includes identification of the central concepts for the model through conducting a field study to explore and describe the lived experiences of the workers as well as the worker representatives ...
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"中国地市官员籍贯与当地公共物品提供." 2012. http://library.cuhk.edu.hk/record=b5549339.
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对于转型期中国地方政府行为的研究，现有文献日益重视正式制度对官员行为的激励和约束作用：以GDP为标尺的相对绩效考核制度是改革开放后中国经济成功的决定因素，同时该正式制度也是地方政府忽视公共物品供给的重要原因。即使在考虑了正式制度及社会经济因素之后，本研究仍然观察到地方政府在公共物品供给水平上存在着显著的地区和时间差异。然而，对于此差异背后的决定因素，现有文献却考察不足。本文认为，非正式制度是造成该差异的原因。通过采用地区领导人籍贯作为非正式制度的代理并利用1990年至2010年的中国地级市数据，本研究系统检验了上述假设。本文发现，和来自外地的地方领导人相比，那些在其籍贯地任职的官员有更大的动力为本地区提供公共服务：本地籍贯的领导在基础教育、公共医疗和环境保护上的财政投入比重显著高于外地籍贯的领导。本研究同时发现，公共服务支出份额的增加是以基础设施建设支出的减少为代价的：本地籍贯官员对该项支出的投入比重显著低于外地籍贯官员。同时，利用省级数据及相同的模型设定，本文也发现非正式制度在省级行政单位依然发挥作用，但作用程度减弱。上述发现彰显出在一个正式制度主导的环境中，非正式制度依然发挥着显著的作用，并在一定程度上弥补了前者的不足。在实证发现的基础上，本研究又通过案例分析和访谈进一步考察了非正式制度发挥作用的机制。通过分析两个地级市的本地籍贯领导大力发展民生项目的行为以及普通民众对本地官员和外地官员的看法，本文详细说明了非正式制度对官员行为产生影响的机制，从而为实证分析揭示出的因果机制提供了证据。本研究认为，造成上述差异的原因在于：相比于外地官员，本地官员更多地被嵌入到当地的人际网络中，出于对本人及本家族在家乡声望的重视，他们会对民生项目有更多的投入。本文对非正式制度及两种制度互动的考察凸显出非民主国家内部官员行为丰富的制度动态。Literature on local government behavior in transitional China has primarily examined the impact of formal institutions on the motivations of officials in promoting local economic growth. In particular, investigations focused on how the existing personnel management system provides a “yardstick competition among local officials and therefore guarantees the success of economic reform. Meanwhile, such formal institutions have similarly been studied for the crucial reason that local government ignores the provision of public goods. Nevertheless, even after controlling the influence of formal institutions and socio-economic factors, variations could still be observed on the level of efforts among local governments regarding the provision of public goods. However, these variations cannot be sufficiently explained by existing literature. This research, based on prefectural data in China in 1990-2010, aims to fill this gap through a systematic examination of the effects of informal institutions on local government behavior, especially the casual relationship between the hometown of officials and the provision of local public goods. This research, based on prefectural data in China in 19902010, aims to fill this gap by systematically examining the effects of informal institutions on local government behavior, especially the casual relationship between the hometown of officials and the provision of local public goods. This study finds that holding other variables equal, a native prefectural leader would significantly increase fiscal expenditure rates on basic education, public health, and environmental protection in his jurisdiction, compared with a leader with a different hometown. However, the increased expenditure on public goods impacts those on infrastructure construction, which tends to incur a lower expenditure rate from a local leader compared with that of an official from other prefectures. Meanwhile, using provincial data, this research determines that informal institutions influence the upper-level government, though the effects have weakened. These findings reveal that, in an environment dominated by formal institutions, informal institutions still influence the behavior of officials. In addition, to a certain extent, informal institutions could mitigate the negative effects of formal institutions on the behavior of officials. Based on empirical findings, I used two cases and several interviews with local people and officials to further investigate the mechanism of this influence from informal institutions. By analyzing the efforts of native leaders on promoting the provision of local public goods, I illustrate the mechanism on how the informal institution shapes the behavior of officials, thereby providing evidence for a casual causal relationship. I attribute such pattern to the constraints of local reputation imposed on native officials, who would be deeply embedded in local personnel networks and therefore focus on the evaluation from local people. Local reputation thus imposes additional constraints on the behavior of native officials, which serves as a kind of bottom-up accountability. By investigating the effects of informal institutions and the interaction of formal-informal institutions, this research would help deepen our understanding on the dynamics of institutions under nondemocratic regimes and enable more accurate predictions of political behavior.
Detailed summary in vernacular field only.
王芳.
Thesis (Ph.D.)--Chinese University of Hong Kong, 2012.
Includes bibliographical references (leaves 146-154).
Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web.
Abstracts in Chinese and English.
Wang Fang.
Chapter 第1章 --- 引言 --- p.1
Chapter 第2章 --- 制度及官员行为：一个综述 --- p.10
Chapter 2.1 --- 制度 --- p.10
Chapter 2.1.1 --- 正式-非正式制度的划分标准 --- p.11
Chapter 2.1.2 --- 非正式制度发挥作用的机制 --- p.14
Chapter 2.2 --- 正式制度与官员行为 --- p.17
Chapter 2.2.1 --- 当代中国的人事管理制度 --- p.18
Chapter 2.2.2 --- 人事管理制度的影响 --- p.30
Chapter 2.2.3 --- 人事管理制度与公共物品供给 --- p.35
Chapter 2.3 --- 非正式制度与官员行为 --- p.37
Chapter 第3章 --- 地方政府公共物品供给 --- p.46
Chapter 3.1 --- 地方政府概况 --- p.46
Chapter 3.1.1 --- 各级政府的性质、地位和职能 --- p.47
Chapter 3.1.2 --- 地级市政府：历史沿革 --- p.51
Chapter 3.1.3 --- 地级市政府：决策过程 --- p.54
Chapter 3.2 --- 公共物品供给的法律规定及各级政府职责 --- p.62
Chapter 3.3 --- 经济学文献上的中国公共物品供给研究 --- p.72
Chapter 第4章 --- 籍贯：一个非正式制度 --- p.76
Chapter 4.1 --- 官员籍贯回避制度 --- p.76
Chapter 4.1.1 --- 帝制中国的避籍制度 --- p.77
Chapter 4.1.2 --- 当代中国的避籍制度 --- p.84
Chapter 4.2 --- 籍贯与官员行为 --- p.89
Chapter 第5章 --- 数据及实证分析 --- p.93
Chapter 5.1 --- 数据及模型 --- p.93
Chapter 5.2 --- 实证结果及讨论 --- p.103
Chapter 5.3 --- 非正式制度对省级政府行为的影响 --- p.109
Chapter 第6章 --- 因果机制：案例研究 --- p.114
Chapter 6.1 --- 案例分析 --- p.114
Chapter 6.1.1 --- 山东省东营市市委书记石军 --- p.115
Chapter 6.1.2 --- 甘肃省兰州市市委书记陈宝生 --- p.120
Chapter 6.2 --- 访谈资料 --- p.124
Chapter 6.2.1 --- 宁夏回族自治区固原市 --- p.125
Chapter 6.2.2 --- 江苏省南京市 --- p.127
Chapter 6.2.3 --- 内蒙古自治区兴安盟 --- p.129
Chapter 6.2.4 --- 浙江省绍兴市 --- p.131
Chapter 6.3 --- 本地籍贯的约束机制 --- p.133
Chapter 第7章 --- 结论 --- p.137
Chapter 7.1 --- 研究发现 --- p.137
Chapter 7.2 --- 本文贡献 --- p.139
附录 --- p.142
Chapter 附录一： --- 《党政领导干部任职回避暂行规定》 --- p.142
Chapter 附录二： --- 石军简历 --- p.144
Chapter 附录三： --- 陈宝生简历 --- p.145
参考文献 --- p.146
英文文献 --- p.146
中文文献 --- p.151
史书典籍 --- p.153
法律法规 --- p.153
媒体资源 --- p.154
47
Grübmeyer, Sonja Felecitas. "Quiet activists environmental values and value adjustment in environmental policy advisors /." 2007. http://adt.waikato.ac.nz/public/adt-uow20080131.105404/.
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Govender, Poobalan Thandrayen. "Selection and placement of personnel at local government level with special reference to the municipality of Newcastle." Thesis, 1987. http://hdl.handle.net/10413/10141.
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Saila, Xoliswa. "Instilling public accountability through the use of monitoring and evaluation among ward councillors in South Africa." Thesis, 2017. https://hdl.handle.net/10539/26199.
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Thesis presented in partial fulfillment of the degree of Master of Management (in the field of Public Sector Monitoring and Evaluation) to the Faculty of Commerce, Law and Management, University of the Witwatersrand
September 2017While the literature shows that local government is the closest tier of government to the citizens of South Africa, the communities are denied some benefits of its existence, resulting in service delivery protests that are largely attributed to the lack of public accountability. It is therefore the aim of the study to understand how South African ward councillors understand, perceive and use Monitoring & Evaluation mechanisms to instil public accountability. A structured interview guide in the form of an online self-administered questionnaire was used to collect data from 201 ward councillors. From the study questions, the following alternative hypotheses were tested using regression analysis and T-test: i. There is a positive relationship between the knowledge of public accountability of M&E mechanisms. ii. There is a positive relationship between perceptions of public accountability and usage of M&E mechanisms. iii. There is a difference in the use of M&E mechanisms betweengender (males and females) to foster public accountability within local government. Contrary to expectations, the study findings revealed that there was no relationship (0.431<0.05) between the knowledge of public accountability and usage of M&E mechanisms. Similarly, only 02.60% of the variation of the usage of M&E mechanisms (dependent variable) could be explained by perceptions of M&E mechanisms (independent variable). Lastly, the findings revealed that the observed difference between the samples means (4.0-4.34) was close and not convincing enough to suggest that the usage of M&E mechanisms between female and male ward councillors differed significantly. In all the findings alternative hypotheses were rejected and null hypotheses accepted. In conclusion, it is evident that ward councillors understand the concepts relating to public accountability; however, the knowledge has not been comprehended fully and utilised to instil public accountability within local government. An in-depth analysis on public accountability practices within local government in South Africa will strengthen scientific knowledge on public accountability.
MT 2018
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Koerner, Mona. "Performance of the hollow state: local responses to the devolution of affordable housing." Thesis, 2004. http://hdl.handle.net/2152/2048.
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