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Journal articles on the topic 'Workplace communication needs'
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Pujiastuti, Ani, Yogi Saputra Mahmud, and Haris Herdiansyah. "Communication Challenges and Needs in the Multilingual Workplace: The Case of Security Officers in Jababeka Area Indonesia." Komunitas 14, no. 2 (September 28, 2022): 239–53. http://dx.doi.org/10.15294/komunitas.v14i2.34840.
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Modern-time workplaces have become increasingly international and multilingual due to the presence of workers from different ethnicities, languages, and cultural backgrounds. Due to the lack of training programs that are mainly focused on developing communication skills, security officers have faced challenges in communicating with clients, especially those who work in multilingual workplaces. This research aims to investigate the challenges of the workers in communicating in a multilingual workplace and exploring the perceived needs of the workers. This research was conducted in Jababeka Area Industries Jakarta. The research found various challenges and needs faced by the security officers including challenges with their occupational standing, limited training, inadequate workplace support system, and limited access and resources for learning. The security officers realize that the ultimate goal of communication in foreign language in the workplace is not merely shown by correctness and perfection, but how messages are transferred and how instructions are understood.
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Jia, Moyi, Jiuqing Cheng, and Claudia L. Hale. "Workplace Emotion and Communication." Management Communication Quarterly 31, no. 1 (August 1, 2016): 69–87. http://dx.doi.org/10.1177/0893318916650519.
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Guided by emotional response theory (ERT) and Mehrabian’s theory of nonverbal behavior, the current study examined links between supervisor nonverbal immediacy (NI), employee emotion experience, and employee motives for communicating with a supervisor. Analyses of data collected from 608 participants indicated that supervisor NI significantly predicts subordinates’ emotional experience, including emotion work and perceived emotional support. Subordinates are motivated to attain relationally oriented needs from their supervisor, rather than personal influence needs, through their satisfactory emotion experiences in the workplace. Theoretical contributions and suggestions for future research are discussed.
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Prasodjo, Pandu, Sabarina Moksin, and Leil Badrah Zaki. "The Accuracy of Business English Curriculum to Students’ Communication Performance: The EFL Students’ Perception." Lingual: Journal of Language and Culture 12, no. 2 (November 27, 2021): 40. http://dx.doi.org/10.24843/ljlc.2021.v12.i02.p06.
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Measuring the accuracy of a private university in Batam Business English course curriculum to the present needs of workplaces in Batam from students’ perception is essential. Because 85% of the university students are working, it is compulsory to maintain the gap low between what students learned in class and what is implemented in the working field. A questionnaire consists of three dimensions (curriculum, communication performance, and motivation) distributed randomly to 60 students from a population (N=328) of the third-semester students programmed Business English course at a private university in Batam. The result suggested that the curriculum needs to add more practices, peer work, and case studies to improve students’ communication performance. Students’ perspectives in the Business English course reflected a new technical vocabulary that needed to practice in a correlated context. The curriculum content’s relevance to the workplace’s contextual needs is moderately related because not all working students used the English language in their workplace. Additional focus on internal and external motivation through group work and peer work is needed to improve students’ communication performance and confidence. Finally, the existing Business English curriculum is reasonably accurate, supporting students’ communication performance, both written and oral, at their workplace.
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McNaughton, David, and David Chapple. "AAC and Communication in the Workplace." Perspectives on Augmentative and Alternative Communication 22, no. 1 (April 2013): 30–36. http://dx.doi.org/10.1044/aac22.1.30.
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Abstract Communication in the workplace holds many challenges for persons with complex communication needs. A better understanding of workplace communication, and the use of evidence-based strategies for supporting workplace communication by persons who use AAC, can result in improved employment outcomes.
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Hagen, Stephen. "Foreign language needs in the European workplace." Australian Review of Applied Linguistics 15, no. 1 (January 1, 1992): 107–24. http://dx.doi.org/10.1075/aral.15.1.07hag.
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The bold, but realistic working assumption of a recent report from a ‘round table’ of European industrialists, including people from Volvo, Philips and Lyonaise des Eaux-Dumez, was that there would eventually be a Europe of 20 nation-states and half a billion people (Monod et al.1991). The imminent prospect of a single, unified European marketplace on 1 January 1993, which may, ultimately, extend up to, or even beyond the Urals, has focused much debate on the extent to which linguistic and cultural barriers will obstruct economic and political progress towards unification. Within the report, it is the human dimension and, in particular, the issue of inter-personal communication which was at the centre of the policy agenda. At the top of the list of indispensable basic skills, which would be needed, came ‘linguistic skills (notably in three languages, including English), enhanced communication skills, an open mind and sensitivity to cultural differences’ (Monod et al. 1991:14). What is significant in this short document is that prominence is given, firstly, to multilingualism – almost as a basic requirement for European industry – and, secondly, to the link with cultural competence.
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Andrade, Maureen, and Ronald Miller. "High Impact Practices: Addressing Workplace Needs." EDEN Conference Proceedings, no. 1 (June 16, 2019): 42–50. http://dx.doi.org/10.38069/edenconf-2019-ac-0006.
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For at least three decades, employers have observed a gap between the skills they look for in recent college graduates and the skills these graduates possess. This has been noted in multiple studies involving both direct employer input and curricular reviews to determine alignment with professional standards (Association of American Colleges Universities [AACU], 2013, Azevedo, Apfelthaler, Hurst, 2012; Bayerlein Timpson, 2017; Hart Research Associates, 2006a; 2006b; 2008; 2010; 2013; 2015; 2018; Pratt, Keys, Wirkus, 2014; Ray, Stallard, Hunt, 1994; Ullah, Kimani, Bai, Ahmed, 2018). These studies have also indicated consistency in the specific skills that employers value, typically written and oral communication, teamwork, ethical decision-making, critical thinking, and the ability to apply knowledge in real-life situations (Hart Research Associates, 2015). These are prioritized by most employers over technical or discipline-specific knowledge and abilities (Hart Research Associates, 2015).
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Finlayson, Melissa, and Janette Simmonds. "Workplace Responses and Psychologists’ Needs Following Client Suicide." OMEGA - Journal of Death and Dying 79, no. 1 (May 22, 2017): 18–33. http://dx.doi.org/10.1177/0030222817709693.
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This research aimed to explore the role of workplace responses in psychologists’ adaptation to client suicides. Participants were 178 psychologists who completed an online self-report questionnaire which included both open and closed questions yielding qualitative and quantitative data. Fifty-six (31.5%) participants reported one or more client suicides. Mixed results were found in terms of perceived support from the workplace following a client suicide. Psychologists reported a need for more open communication in the workplace, peer supports, space to grieve, as well as opportunities to engage in a learning process. The findings have important implications for research and for understanding the role of the workplace postvention. It also raises the need for external support to be accessible for psychologists working in private practice.
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Toomnan, Parichart, and Bodee Putsyainunt. "THAI VENDORS’ ENGLISH COMMUNICATION SKILL NEEDS." PUPIL: International Journal of Teaching, Education and Learning 6, no. 1 (April 8, 2022): 216–31. http://dx.doi.org/10.20319/pijtel.2022.61.216231.
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The aim of the study was to examine the needs and problems of Thai vendors in employing English in their workplace and their needs regarding English training, and subsequently to create an English training course to enhance their professional skills. The subject of the present study were 160 vendors selling food and drinks, clothes, accessories, souvenirs, and other things at the Indochina Market, Thailand. The data were collected by using a questionnaire. Descriptive statistics were used to analyze the data, involving frequency, percentage, mean, and standard deviation. The result revealed that respondents tended to have English communication problems with foreign customers. They found that low English language proficiency is a problem when communicated with foreign customers. Most of them were interested in attending English training, particularly learning English online. Speaking and listening skills were considered the most important skills for these Thai vendors. For an English training course, they wanted to emphasize speaking, listening, writing, and reading, respectively. They desired to improve their English in everyday life and work.
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Crosling, Glenda, and Ian Ward. "Oral communication: the workplace needs and uses of business graduate employees." English for Specific Purposes 21, no. 1 (January 2002): 41–57. http://dx.doi.org/10.1016/s0889-4906(00)00031-4.
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Solihu, Abdul-Lateef, and Lilisuriani Abdul Latif. "Needs Analysis for Workplace English Speaking Courses for University Engineering Students in the Kwara State of Nigeria." Journal of Critical Studies in Language and Literature 1, no. 3 (August 18, 2020): 25–35. http://dx.doi.org/10.46809/jcsll.v1i3.26.
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The globalization of world markets which has led to the hegemony of English language over other languages requires graduates from different fields of specialization to equip themselves with English communication skills to communicate effectively in local and international workplace contexts. This study was conducted to investigate the English speaking skills needed by engineering students in the Kwara states of Nigeria. A survey was carried out to compare how the respondents’ (undergraduate engineering students and industry workers in the Kwara State of Nigeria) self-rated their speaking interaction and production skills and to observe their perception of the importance of speaking interaction and production sub skills for workplace communication. The study concluded with suggestions for creating a better perception of the importance of English speaking skills among engineering students and creating a better workplace English curriculum so that students’ workplace speaking skills can be improved.
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Chan, Clarice S. C. "Helping university students discover their workplace communication needs: An eclectic and interdisciplinary approach to facilitating on-the-job learning of workplace communication." English for Specific Purposes 64 (October 2021): 55–71. http://dx.doi.org/10.1016/j.esp.2021.07.002.
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Rikitake, Ryoko, Satoru Kamitani, Miyako Takahashi, and Takahiro Higashi. "Workplace Support Systems in Small- and Medium-Sized Companies for Employees Receiving Medical Treatment in Japan." Global Journal of Health Science 12, no. 3 (February 15, 2020): 91. http://dx.doi.org/10.5539/gjhs.v12n3p91.
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BACKGROUND: Maintaining one’s current job is important for patients. Few studies have investigated the presence of support systems in small- and medium-sized companies to help balance the therapeutic needs and occupational roles of workers in Japan.
AIMS: To understand whether small- and medium-sized companies in Japan have established workplace policies to help employees with chronic disease balance medical treatment and professional life.
METHODS: We surveyed a sample of small- and medium-sized companies in Japan identified from a large database of corporate credit and marketing research companies between February and March 2017. A questionnaire addressed workplace policies that supported employees’ medical treatments and professional lives, such as flexible work arrangements and the preparation of manuals and forms to facilitate communication with treating physicians.
RESULTS: Of the 4158 companies initially contacted, 1140 companies (27%) responded to the survey. Of the valid respondents, 21% of the workplaces reported having established sufficient office rules to address employee’s necessary medical needs. Approximately half of the workplaces (53%) shared that they had a system in place to provide temporary medical leave for employees with chronic diseases. Few (12%) workplaces had established a process for having a trial return to work after a period of absence due to a medical condition.
CONCLUSIONS: Currently, a minority of small- and medium-sized companies in Japan have established workplace policies to address the medical needs of employees with chronic diseases.
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Piroos, Amrina, Carolin Neffe, and Frank Lattuch. "The way we work: linking market orientation with internal workplace solutions." Human Resource Management International Digest 26, no. 3 (May 14, 2018): 41–44. http://dx.doi.org/10.1108/hrmid-01-2018-0015.
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Purpose This study aims to reinforce the importance of taking HR beyond administrative activity leading to stronger market orientated performance and the greater use of its people. Many organizations underestimate the effects of deliberately combining market orientation with internal communication demands. As a strategic partner, HR can offer support for designing effective workplace concepts that address such a challenge. Design/methodology/approach Using in-depth interviews, the authors explore aspects of effective workplace designs in high-performing German firms. This work is taken from a wider study of commercial office solutions completed in 2017. Findings Workplace designs need to be carefully developed to meet firm-specific needs dedicated to a market orientation strategy. Originality/value Practical lessons are drawn for helping HR professionals to better facilitate market orientation and communication needs from inside the organization.
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Kim, Jennifer G., Taewan Kim, Sung-In Kim, So-youn Jang, Eun Bin (Stephanie) Lee, Heejung Yoo, Kyungsik Han, and Hwajung Hong. "The Workplace Playbook VR: Exploring the Design Space of Virtual Reality to Foster Understanding of and Support for Autistic People." Proceedings of the ACM on Human-Computer Interaction 6, CSCW2 (November 7, 2022): 1–24. http://dx.doi.org/10.1145/3555082.
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A growing number of organizations are hiring autistic individuals as they start to recognize the value of a neurodiverse workforce. Despite this trend, the lack of support for autistic employees in workplaces complicates their employment. However, little is known about how people around autistic individuals can support them to create pleasant employment experiences. In this work, we develop the concept of the Workplace Playbook VR to investigate how virtual reality (VR) can help autistic people develop their work-related social communication skills in partnership with people in their support network. Using a video prototype to present the concept, we interviewed 28 participants, including 10 autistic people and 18 members of their support networks, which included family members and professionals. Our interviews revealed that the Workplace Playbook VR program can provide common ground for autistic people and members of their support network to participate in more empathetic communication regarding workplace challenges. Despite the benefits, we identified the potential misuse of social communication skills training features of the VR program to correct the personal characteristics of autistic individuals. Furthermore, to cultivate inclusive workplace environments, we found the needs of VR development not only for autistic people but also for neurotypical employees to promote their understanding of autism and empathy toward autistic employees. We suggest VR designs that promote a sense of agency and self-advocacy for autistic employees, and autism awareness and acceptance training for neurotypical employees.
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Niemeier, Richard Todd, Pamela R. D. Williams, Alan Rossner, Jane E. Clougherty, and Glenn E. Rice. "A Cumulative Risk Perspective for Occupational Health and Safety (OHS) Professionals." International Journal of Environmental Research and Public Health 17, no. 17 (August 31, 2020): 6342. http://dx.doi.org/10.3390/ijerph17176342.
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Cumulative risk assessment (CRA) addresses the combined risk associated with chemical and non-chemical exposures. Although CRA approaches are utilized in environmental and ecological contexts, they are rarely applied in workplaces. In this perspectives article, we strive to raise awareness among occupational health and safety (OHS) professionals and foster the greater adoption of a CRA perspective in practice. Specifically, we provide an overview of CRA literature as well as preliminary guidance on when to consider a CRA approach in occupational settings and how to establish reasonable boundaries. Examples of possible workplace co-exposures and voluntary risk management actions are discussed. We also highlight important implications for workplace CRA research and practice. In particular, future needs include simple tools for identifying combinations of chemical and non-chemical exposures, uniform risk management guidelines, and risk communication materials. Further development of practical CRA methods and tools are essential to meet the needs of complex and changing work environments.
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Satvindar Singh, Reshminder Kaur, Cecilia Yin Mei Cheong, and Nor Aida Abdul Rahman. "Spoken and Written Communication Needs of Aviation Management Trainees." International Journal on Social and Education Sciences 3, no. 3 (July 17, 2021): 535–47. http://dx.doi.org/10.46328/ijonses.235.
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The need to investigate the communication skills of specific participants usually arises upon demand from the stakeholders, including the employers, passengers, clients and others. The common reasons for stakeholders to consult course developers or language practitioners regarding developing a specific purpose course include poor language proficiency and lack of professional communication skills amongst personnel whose jobs require efficient communication. The needs analysis (NA) method is often used to explore the necessary communication skills at the workplace, including business, medical and aviation. In aviation, the aviation English program content is based on the stakeholders’ communication requirements. Having said that, there are two main objectives of this study. Firstly, this study aims to investigate the importance of English as a medium for communication amongst AVM personnel serving in local and foreign-based companies within Malaysia. Secondly, it aims to determine the spoken and written communication activities that aviation management personnel are frequently involved in the aviation industry. Based on the findings, the NA revealed that the English language is vital in developing professional communication skills among AVM trainees as they require English proficiency for speaking and writing activities.
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Slattery, Darina M., and Yvonne Cleary. "Teaching Workplace Skills to Technical Communicators." Communication & Language at Work 2, no. 2 (January 26, 2013): 20. http://dx.doi.org/10.7146/claw.v1i2.7897.
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In this article, we introduce two programmes in Technical Communication (one distance, and one on-campus) offered by the University of Limerick. Both programmes have been running for several years, but are regularly reviewed to ensure that they remain relevant. We describe how these programmes correspond to industry needs, and how they develop core competencies of technical communicators. We outline two key types of assignment (writing and development), and explain their relevance to the workplace.
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Steinberg, Annie G., Vicki Joy Sullivan, and Louise A. Montoya. "Loneliness and Social Isolation in the Work Place for Deaf Individuals During the Transition Years: A Preliminary Investigation." Journal of Applied Rehabilitation Counseling 30, no. 1 (March 1, 1999): 22–30. http://dx.doi.org/10.1891/0047-2220.30.1.22.
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This study is a first attempt to examine the experience of loneliness and social isolation for young adults who are deaf. It was hypothesized that these factors play a significant role in job retention and effective workplace functioning for individuals who are deaf or who have special communication needs and that social integration difficulties could result in poor vocational and psychological outcomes. This study found that communication barriers in the workplace create social difficulties and affect the performance of people who are deaf. Strategies utilized for coping with isolation and for improving integration into the workplace are described and recommendations for future research and intervention with deaf youth are offered.
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Sarkar, Anita. "Step-by-step to stopping the cyber-bully." Human Resource Management International Digest 23, no. 7 (October 12, 2015): 31–33. http://dx.doi.org/10.1108/hrmid-07-2015-0129.
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Purpose – Describes the role of HR in addressing traditional bullying and cyber-bullying at the workplace. Design/methodology/approach – Explains how organizations can design policy guidelines to tackle the issue of bullying and, thereby, help every employee to contribute to his or her best ability. Findings – Argues that the proliferation of electronic communication has made cyber-bullying rampant in workplaces and has devastating effects on some employees. Practical implications – Advances the view that creating a zero-tolerance policy against bullying, using technological help, conducting structured interviews, providing an employee-sensitization program, crafting effective job design and, from time to time, taking employees’ opinion can go a long way in ensuring a safe workplace for all. Social implications – Shows that bullying in any form is a social menace both for employees and the organization, and it needs to be nipped in the bud. Originality/value – Provides insights into how organizations can effectively address the issue of bullying at the workplace.
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Thuesen, Frederik. "Linguistic barriers and bridges: constructing social capital in ethnically diverse low-skill workplaces." Work, Employment and Society 31, no. 6 (August 1, 2016): 937–53. http://dx.doi.org/10.1177/0950017016656321.
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The influence of language on social capital in low-skill and ethnically diverse workplaces has thus far received very limited attention within the sociology of work. As the ethnically diverse workplace is an important social space for the construction of social relations bridging different social groups, the sociology of work needs to develop a better understanding of the way in which linguistic diversity influences the formation of social capital (i.e. resources such as the trust and reciprocity inherent in social relations in such workplaces). Drawing on theories about intergroup contact and intercultural communication, this article analyses interviews with 31 employees from two highly ethnically diverse Danish workplaces. The article shows how linguistic barriers such as different levels of majority language competence and their consequent misunderstandings breed mistrust and hostility, while communication related to collaboration and ‘small talk’ may provide linguistic bridges to social capital formation.
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Rehling, Louise. "Exchanging Expertise: Learning from the Workplace and Educating it, Too." Journal of Technical Writing and Communication 28, no. 4 (October 1998): 385–93. http://dx.doi.org/10.2190/b61j-qxea-a8dc-2yj9.
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Administrators and teachers for professional communication programs often are anxious to develop curricula that will teach “real world” practices of workplace practitioners. Many connections can and have been established in response to that concern. However, both practitioners and educators may mistakenly see such connections as a one-way exchange: practitioners with privileged knowledge sharing as a professional courtesy and with hopes of hiring graduates who may need less training on the job. However, the growth and sophistication of scholarship in professional communication, along with changes in the workplace that have led to more professional development needs among practitioners, have created new opportunities for two-way exchanges of expertise. Academics from professional communication programs now can and should use their programs' connections with the workplace to influence practices in the field. This article suggests ways to create more bi-directional educational exchanges.
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O'Brien, Emma, John McCarthy, Ileana Hamburg, and Yvonne Delaney. "Problem-based learning in the Irish SME workplace." Journal of Workplace Learning 31, no. 6 (August 12, 2019): 391–407. http://dx.doi.org/10.1108/jwl-10-2018-0131.
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Purpose This paper aims to explore how in Irish small- and medium-sized enterprises (SMEs), problem-based learning (PBL) could possibly provide a paradigm which addresses two key research objectives: What are the learning needs and challenges faced by Irish SMEs? and How could PBL satisfy these needs through integrating formal and informal learning? Design/methodology/approach An action research methodology was adopted using Lewin’s (1994) action research cycle. In the reconnaissance stage, surveys and focus groups were conducted with a purposive research sample of Irish SMEs regarding their learning needs and challenges. Based on these results, a plan was formulated to adapt the traditional PBL model into a workplace PBL model (wPBL). Lastly, the wPBL model was implemented and evaluated in 42 SMEs. Findings The research identified several specific learning needs for SMEs, namely, learning that is cost-effective, tailored to the company and its challenges, immediately applied, demonstrates a tangible outcome (is measurable), organically fostering a learning culture, addresses knowledge gaps, continuous, develops communication, team work, problem-solving and technical skills. The traditional PBL model was adapted into a wPBL model to meet the above learning needs of SMEs. It was found that the wPBL model had the potential to address long-standing company problems (making it cost-effective), facilitate continuous learning and develop horizontal and transversal skills such as problem-solving and communication. Originality/value Much of the learning that takes place in SMEs is incidental or informal, and often does not contribute to the long-term sustainability of the organisation. This paper aims to propose a practical framework using wPBL to structure incidental and informal learning in SMEs so that it provides an immediate benefit to the company. To date, there has been little research into the application of PBL outside higher education, and the paper proposes a framework to assist the transition of PBL to a workplace environment.
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Beha, Admira, Sanela Čajlaković Kurtalić, and Amila Petrović. "Workplace Stressors of Deaf and Hearing Workers." Technium Social Sciences Journal 27 (January 8, 2022): 706–16. http://dx.doi.org/10.47577/tssj.v27i1.5360.
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The occurrence of stress in the workplace is frequent and present in all areas of work. Population deaf workers are at some risk when it comes to the impact of stress in the workplace. The research aims is to determine factors that directly cause stress in the working environment deaf and hearing workers. The sample consisted of 30 deaf workers and 33 hearing workers. For the needs of the research, the measuring instrument of the International labor organizations was used (2003). Research results show that isolated stressors factors are more common in a subsample of deaf subjects. Fear of losing a job, fatigue and short deadlines, lack of support from colleagues and managers, constant change of obligations, feeling insecurities, fear of position in the firm, and communication difficulties are isolated causes of stress in deaf workers. Workflow errors are associated with a feeling of fear and insecurity, they appear due to their insufficient information due to communication difficulties.
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Habil, Hadina, Rohani Othman, and Rohayah Kahar. "Nursing as a Global Career." International Journal of Knowledge-Based Organizations 6, no. 4 (October 2016): 62–74. http://dx.doi.org/10.4018/ijkbo.2016100106.
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In today's global environment, the nursing profession is regarded as a noble, challenging and competitive profession. Malaysian trained nurses are highly in demand due to their training and on-going efforts are made to ensure that the standards are well-maintained. This paper describes a part of a larger study. It reports the findings of a study pertaining to the needs of English language communication skills for nurses in a private hospital in Johor Bahru, Johor, Malaysia. The study focused on the needs of English language communication skills at the workplace. These skills were written and spoken English communication, reading, listening, and interpersonal communication. By identifying these communicative competency needs, the study has given insights into helping the nurses to increase their work performance, meet their work demands and help the employability of the nurses globally.
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Moslehifar, Mohammad Ali, and Noor Aireen Ibrahim. "English Language Oral Communication Needs at the Workplace: Feedback from Human Resource Development (HRD) Trainees." Procedia - Social and Behavioral Sciences 66 (December 2012): 529–36. http://dx.doi.org/10.1016/j.sbspro.2012.11.297.
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So-mui, Florence Li, and Kate Mead. "An analysis of English in the workplace: the communication needs of textile and clothing merchandisers." English for Specific Purposes 19, no. 4 (December 2000): 351–68. http://dx.doi.org/10.1016/s0889-4906(99)00011-3.
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Prentiss, Suzy, and Justin Walton. "Pedagogical Tools in Our Briefcases: Teaching the Business and Professional Communication Course." Journal of Communication Pedagogy 2 (2019): 43–47. http://dx.doi.org/10.31446/jcp.2019.10.
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As a practical and applied course, Business and Professional Communication is an excellent opportunity to blend theory and practice, prepare students with the knowledge and skills they will need in the “real world,” and continually innovate and experiment to meet the ever-changing communication needs of the workplace. Whether filled with students majoring in communication, business or another discipline, as a General Education or sequenced class, the Business and Professional Communication course is a worthwhile and value-added course that is both challenging and rewarding to teach.
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Mat Husin, Mohd Zulfadli, and Noor Raha Mohd Radzuan. "Identifying English language needs among administrative support staff in a Malaysian Public University: A preliminary study." English Language Teaching Educational Journal 4, no. 3 (December 31, 2021): 199–212. http://dx.doi.org/10.12928/eltej.v4i3.4974.
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English skills particularly in conversation are essential in workplace situations especially in the context of higher learning institutions. Little attention is being given to examining the needs of English communication skills and issues related to administrative support staff at their workplace particularly at public universities. A questionnaire was adopted to gauge the English language needs of support staff, their English skills perception as well as usage at the workplace. Data were collected from a group of 40 support administrative staff from Universiti Malaysia Kelantan (UMK) involving three administrative departments. The findings were gathered using survey and analyzed using content descriptive analysis. The results of the study revealed that the majority of the respondents strongly agreed that having a good English ability will increase their chance of being promoted to a higher position. Data also revealed that staff use English mostly during interaction with foreign staff and students. In addition, staff perceived that they need to improve their English writing skills the most. This study hopes to give better insight towards English proficiency among administrative support staff and explicit policy on English language at workplace. Therefore, English continuous professional development programmes should be developed and introduced to assist in improving their English language abilities.
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Thomas, Samantha, Kate O’Loughlin, and Jill Clarke. "Sonographers’ level of autonomy in communication in Australian obstetric settings: Does it affect their professional identity?" Ultrasound 28, no. 3 (June 9, 2020): 136–44. http://dx.doi.org/10.1177/1742271x20928576.
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Introduction Unlike the United Kingdom, policies in Australia prevent sonographers from exercising autonomy in their level of communication with pregnant patients in the event of adverse findings. The organisational structure makes the sonographer dependent on the sonologist because sonographers do not have the authority to provide the official report. The emotional labour on sonographers is increased as they struggle to provide patient-centred care, given the limits put on their communication during the ultrasound examination. The aim of this study was to explore Australian sonographers’ views on communicating adverse findings, including their level of autonomy in communicating with patients and how this influences their sense of professional identity. Methods Following a national survey, seven purposively selected participants, who were qualified to perform obstetric ultrasound examinations, completed follow-up interviews. The interviews were thematically analysed with iterative comparison to the survey results. Three case studies show sonographers differed in their ‘communicator type’ due to geographical location and workplace setting. Results The case studies illustrate a sonographer’s communication role, and level of autonomy is negotiated/renegotiated depending on the needs and expectations of each workplace. Their communication practices varied due to the sonologist (radiologist/obstetrician) policy on sonographer/patient communication, presence and support in the clinical setting. A strong professional identity and level of autonomy came from the construction of attributes that were built over time based on multiple factors, including previous experience, geographical location, critical incidents, training and supportive work environments. Conclusion The sonography profession demands autonomy and a strong professional identity free of hierarchical barriers within a collaborative model of care.
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Basodan, Rayan A. M., Byoungyoul Park, and Hyun-Joong Chung. "Smart personal protective equipment (PPE): current PPE needs, opportunities for nanotechnology and e-textiles." Flexible and Printed Electronics 6, no. 4 (November 9, 2021): 043004. http://dx.doi.org/10.1088/2058-8585/ac32a9.
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Abstract Smart personal protective equipment (PPE) is the future of improved occupational health and safety, and nanotechnology facilitates the development of critical smart PPE components such as smart textiles, wearable/flexible electronics, and augmented reality among others. Smart PPE utilizes sensing and communication technology in a way that is non-intrusive to either improve workplace safety or enhance occupational capabilities. The development of such smart PPE requires a multidisciplinary approach. This paper investigates the current state of PPE technologies for firefighters, healthcare workers, police/military, and construction workers. The modern PPE needs are identified from both end user surveys as well as expert third-party studies. There are already some smart PPE solutions for the challenges identified. Recent advances in stretchable and textile-based electronics, enabled by nanotechnology, demonstrate almost all imaginable solutions to the unmet needs that PPE users and expert advisor groups have identified. However, integration into smart PPE requires attention to the unique harsh conditions of hazardous workplaces. This review aims to inspire researchers in the field of flexible and printed electronics to develop and improve future smart PPE.
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Shrivastava, Madhusri. "Of Changing Needs and Mismatched Expectations: Teaching Business Communication in Indian Business Schools." Journal of Creative Communications 15, no. 3 (June 3, 2020): 354–74. http://dx.doi.org/10.1177/0973258620924955.
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The exploratory research uses the framework of Communication Studies and Sociology to demonstrate how restructuring of social hierarchies impacts language use in the Business Communication class of an Indian management institute. The study examines how dominant communication practices are being subverted by issues of identity, power, privilege, sociopolitical forces and technological transformation. It suggests that instructors teaching Business Communication may benefit by aligning their pedagogy to the sensibilities of the present generation of management students. The paper is premised on the interpretivist belief that meanings and identities are socially constructed through respondents’ engagement with everyday realities. Twenty-two in-depth personal interviews were conducted with participants of the postgraduate programme in management and instructors of Business Communication. Further, a questionnaire was administered to 51 participants of an executive management programme to understand attitudes towards language use at the workplace. The responses indicate that a variant of indigenised English appears to be acquiring legitimacy amongst young professionals, while instructors continue to emphasise grammatical accuracy, blindsided by their training in language and literature. Therefore, to cater to the next generation of managers, instructors may have to shed their bias against non-formal expressions in English, and consider focusing on the functional aspects more important for intra-national purposes.
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Singh, Amreet Kaur Jageer, and Raja Nor Safinas Raja Harun. "Industrial trainees learning experiences of English related tasks at the workplace." Studies in English Language and Education 7, no. 1 (March 2, 2020): 22–42. http://dx.doi.org/10.24815/siele.v7i1.16064.
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This study aims to examine (a) the needs and usage of English language by Industrial Trainees at their workplace, (b) the challenges they faced, and (c) the relevance of Diploma in English courses in a public university in Malaysia to their language and communication needs at the workplace. The sample consists of 55 final year Diploma in English students who had just completed their three months of industrial training at various organisations. The data was collected by means of a questionnaire and semi-structured interviews. The findings of the study indicated that English was widely used in the organisations and all the four language skills were required in conducting various tasks at the workplace. However, most of the trainees experienced difficulty in making online ticketing and online hotel reservations, holding briefings, attending to clients’ concerns and complaints, negotiating with clients to make a deal, making oral presentations, contacting with other firms, preparing the filing system, preparing flyers/brochures/posters/advertisements and preparing accounts. It is thus suggested that the essential courses especially concerning public speaking and interpersonal communication skills to be taught before the students underwent their internship. The findings of the study have some pedagogical implications. Higher education institutions that offer similar courses can make use of these findings in revising the program in line with current demands of education and the workforce. Besides, the lecturers can also rethink the way how specific courses should be taught to meet the students’ needs and allow them to explore meaningful learning through experiential learning.
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Belkbir, Riham. "Investigating the Impact of English for Specific Purposes (ESP) Curriculum on Moroccan Graduates’ Career." International Journal of Language and Literary Studies 1, no. 1 (June 30, 2019): 64–71. http://dx.doi.org/10.36892/ijlls.v1i1.26.
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Knowledge of a foreign language opens new possibilities of mobility and cooperation for professionals in the contemporary world. Policy makers acknowledge the important role that foreign languages, especially English, play in the professional development of experts and try to present this language at tertiary level. Generally, an ESP course is designed to improve students’ communication skills not merely for the exam, but also for situations in a specific workplace. This paper investigates the impact that English for Specific Purposes (ESP) curriculum has on Moroccan graduates in the career experience. It also explores whether the ESP courses are more expedient in the workplace than traditional English courses, and how ESP curriculum should be reshaped to adapt the needs of the job market. The data are collected through online interviews from 6 participants whose majors were English and who graduated from Moroccan universities and all the participants have at least one year of work experience in English-speaking countries. The results of this research indicate that universities ESP curriculum design, work place, and teachers’ specific field knowledge do have notable influence on participants in the work environment. They show that the current ESP in use fails to capture the learners’ needs and skills in the workplace communication. The study divulges that there is a huge discrepancy of the perceptions of the students’ needs between the ESP teachers and employers in both academic and occupational situations. Furthermore, the study’s findings recommended that Moroccan universities should re-design or develop their ESP curriculum to allow their students meet the future job requirements as well as supplementing extra materials through teachers’ continual needs analysis.
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Montero Fleta, Begoña, Carmen Perez-Sabater, Penny MacDonald, Garcia Carbonell, and Andrea Conchado-Peiro. "Communicative language in the virtual world." New Trends and Issues Proceedings on Humanities and Social Sciences 3, no. 1 (June 28, 2017): 127–34. http://dx.doi.org/10.18844/prosoc.v3i1.1759.
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Emerging communication practices in digitally mediated professional settings have changed the paradigm of current workforce requirements. This paper presents the results of a survey on the way people communicate virtually in the workplace and the specific needs that have been detected concerning virtual communication practices. The survey itself was carried out within the context of CoMoViWo, a European Erasmus Project which involves the participation of five European countries. Specifically, the current study carries out a contrastive analysis of the results of the needs analysis of Spanish and Finnish users of digital communication tools. The data obtained from the study highlights the differences found with regard to the communicative strategies preferred by the virtual workers of both countries. Although they all need to communicate formally on most online tools, Spanish workers prefer more informal registers in emails and social networking than Finnishvirtual workers. Also, Spanish speakers manifest a greater need than the Finnish interviewees for improving strategies involving greetings, virtual presentations and negotiating. On the other hand, Finnish speakers perceive they only need to develop strategies in managing and/or hosting virtual group interactions. The study has implications, and should contribute to the development of learning modules to train future employees to communicate successfully in an increasingly globalized world that is engaged daily in virtual communication.Keywords: Workplace language, virtual communication, English, cross-cultural study.
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Elman, Julie Passanante. "“Find Your Fit”: Wearable technology and the cultural politics of disability." New Media & Society 20, no. 10 (March 21, 2018): 3760–77. http://dx.doi.org/10.1177/1461444818760312.
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By examining advertisements, technological design, workplace wellness programs, and legal discourses involving Fitbit activity trackers, this article examines how cultural ideas about disability infuse the representation, use, study, and implementation of wearable technology. Although Fitbit features wheelchair users prominently in advertising, Fitbit only measures movements in steps, and its use in workplace wellness programs has been accompanied by legal concerns about wellness programs’ potential weakening of workplace protections afforded to US workers by the Americans with Disabilities Act (ADA) and the Genetic Information Nondiscrimination Act (GINA). This article shows that inspirational and tragic representations of disability work to depoliticize wearable technology and argues that disability needs to be a more central category of analysis for cultural studies and sociological studies of the cultural impacts of fitness tracking and wellness culture.
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Abdullah, Normah, Zachariah Aidin Druckman, Nurul Hidayu Shafie, and Laura Christ Dass. "A Needs Analysis on the Demands of Malaysian Industries for Spoken English Communication Skill at the Workplace - A Concept Paper." International Journal of Modern Languages and Applied Linguistics 6, no. 4 (December 1, 2022): 89–98. http://dx.doi.org/10.24191/ijmal.v6i4.20514.
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English Spoken Communication (ESC) is a skill that is very much needed at the workplace in Malaysia. It’s a skill that is currently in demand by most local businesses from our graduates. This concept paper seeks to propose a qualitative phenomenological research study which employs semi-structured interviews in conducting a needs analysis involving local industries, and undergraduates, specifically interns, with regards to their demands on the ESC skills needed from our local undergraduates upon graduation. At the present, most locally written academic papers on needs analyses are inclined to a quantitative approach or of a mixed-method approach which are heavier on the quantitative aspect which is aimed at a specific industry only. There is a scarcity of research employing a full qualitative approach on the needs analysis which focuses on multiple industries. This concept paper aims to bridge that gap and also in identifying the relevant and lacking thereof ESC skills, at the Malaysian workplace, the usability of said skills, and the expectations of future graduates with regards to ESC. The proposed analysis method will be thematic analysis, codifying and organising the data in order a conclusion can be drawn. It is hoped that with this concept paper, a clearer picture on the English language needs relative to the Malaysian tertiary education sector can be addressed.
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Jeannette, Kokodoko Tohon A. "nglish in the Workplace: An Analysis of the Communicative Needs of Benin Banking, Tourism and Travelling Personnel." Scholars International Journal of Linguistics and Literature 5, no. 3 (March 10, 2022): 82–93. http://dx.doi.org/10.36348/sijll.2022.v05i03.002.
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This research is an exploratory study of the use of English by Benin banking, tourism and travel Personnel. It attempts to examine the communicative needs of this personnel in their workplaces by shedding light on their needs, wants, lacks and attitude towards English. It is a need analysis performed to find out the professionals’ needs of English in their specific area of work. This analysis makes sure that the course will contain relevant and useful skills to learn. It also enables the course designers to achieve a detailed profile of what this category of professionals need to be able to do in English in order to produce a specification of the language skills, function and forms required to carry out the communication described in the needs profile. The current study has been carried out using the mixed methods, qualitative and quantitative methods. The sample consists of thirty personnel to whom questionnaires are distributed by type of work. Fifteen ESP teachers were interviewed. The data was collected by means of questionnaires, class observation, interviews and analysis of the results were obtained. On the one hand the results have shown that the workers’ perceptions of their needs, wants and lacks are greatly affected by their attitudes toward English. On the other hand the results provide a useful input for developing a curriculum or designing an ESP to meet the communication needs of these personnel and thus ensure their efficiency at their workplaces.
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Nhut, Nguyen Minh. "Assessment of ITP Learners’ English: A Needs Analysis." Journal of Language Teaching and Research 12, no. 5 (September 1, 2021): 822–28. http://dx.doi.org/10.17507/jltr.1205.22.
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This study is to seek out learners’ needs of International Training Program (ITP) English course (batch 58) at the English and Foreign Languages University (EFLU) in India. Thirty participants involved in the survey come from nine different countries. The questionnaire-based survey is designed with a focus on two main categories: Target situation analysis (TSA) and Present situation analysis (PSA), which is based on the adaptation of the theoretical frameworks of Dudley-Evans and St John (1998) and of Hutchinson and Waters (1987). The result of TSA has shown that Office job and Social communication are learners’ main purposes for this English course. Two most important elements that the learners expect to develop from this course are oral communication and listening skills, and linguistic knowledge of grammar and pronunciation. Meanwhile, the finding of PSA has indicated vocabulary as their most difficult element. The majority of learners perceive that they are at the third current level of English proficiency, whereas speaking skills are most frequently used in the workplace. Finally, this study has indicated the proportional relation of the elements of PSA to those of TSA. The overall finding contributes to the design for a proper English specific course for learners’ needs in the future.
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Hamburg, Ileana, Emma O’brien, and Gabriel Vladut. "Entrepreneurship Business Research Skills." Proceedings of the International Conference on Business Excellence 13, no. 1 (May 1, 2019): 100–111. http://dx.doi.org/10.2478/picbe-2019-0010.
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Abstract In recent years area of entrepreneurship has gained significant attention nationally and internationally. It is one of the main skills priorities of national governments and EU council. Traditionally associated with commercial activity, entrepreneurship has gained traction as a key competence necessary to allow society as a whole to adapt to the changing economic climate. Small and medium sized companies (SMEs) greatly contribute to employment and wealth in Europe but there are limited studies into the specific skills needs required for SMEs into the future. Skills such as problem solving, critical thinking and entrepreneurship allow learners to adapt to changes, communication, digital skills and teamwork allow learners to collaborate and exploit technology in the changing workplace. Research is a key element of entrepreneurial success, but how these skills particularly workplace-oriented ones improve entrepreneurial culture has not been widely explored in the literature. This paper explores the importance of entrepreneurship today, the skills required to allow our society to become more entrepreneurial and identifies the potential of workplace research skills to develop entrepreneurial capacity in all facets of work, particularly within SMEs. The authors collaborated on many European projects aimed at improving work and education/training of entrepreneurs. The work presented int this paper resulted from surveys conducted within these projects regarding the problems SME staff have in connection with workplace transformation and entrepreneurship education and training. From this the paper proposes a conceptual model to facilitate the development of workplace research skills which will enhance entrepreneurial capacity in SMEs. The problems discussed in this chapter will also be used within the German initiative Mittelstand 4.0-Kompetenzzentrum with the participation of one author. Companies within this program are eager to improve their workplace research skills and change the learning culture and staff behavior in connection with digital workplaces.
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Maris, Elena, Kelly B. Wagman, Rachel Bergmann, and Danielle Bragg. "Tech Worker Perspectives on Considering the Interpersonal Implications of Communication Technologies." Proceedings of the ACM on Human-Computer Interaction 7, GROUP (December 29, 2022): 1–22. http://dx.doi.org/10.1145/3567566.
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Communication technologies, from social media to video conferencing, are used by billions of people globally and contribute to shaping relationships between people. As these technologies become increasingly ubiquitous, the tech workers building them are increasingly making product decisions that can have far-reaching interpersonal ramifications. At the same time, few workplace tools and support exist to help tech workers understand and navigate these potential ramifications, and tech worker perspectives on such tools are not fully understood. In this work, we explore the needs, challenges, and opportunities encountered by tech workers in thinking through the interpersonal implications of their products. To do this, we ran a semi-structured interview study with 10 diverse tech workers. To ground the discussion, study participants interacted with a design probe prototype, InterAct, which provides research-grounded information about interpersonal implications of product features. Our findings suggest a desire by tech workers to consider the social implications of the technologies they build, and the potential for structured tooling to help provide the required knowledge and build organizational support. Based on these findings, we provide design considerations for creating future workplace tools to support thinking about the social implications of technologies.
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Auger, Giselle A., and Richard D. Waters. "An Analysis of Discussions on Academic Dishonesty in Journalism & Mass Communication Educator, Volumes 1 Through 74." Journalism & Mass Communication Educator 75, no. 4 (November 13, 2020): 483–99. http://dx.doi.org/10.1177/1077695820930941.
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Research has shown that professionals who act unethically in the workplace likely have an academic background with academic dishonesty violations. Given that understanding and teaching academic honesty behaviors are critical to best prepare future media professionals, this research examines discussions of academic dishonesty in Journalism & Mass Communication Educator’s ( JMCE) 74 volumes to understand what topics emerge as guiding the discussion. Through a qualitative content analysis using emergent design, 14 JMCE articles are compared with 53 Communication and Mass Media Complete database articles to identify trends and needs for future research of the topic.
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Ritter, Barbara A., Erika E. Small, John W. Mortimer, and Jessica L. Doll. "Designing Management Curriculum for Workplace Readiness: Developing Students’ Soft Skills." Journal of Management Education 42, no. 1 (April 10, 2017): 80–103. http://dx.doi.org/10.1177/1052562917703679.
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The increased complexity of today’s work environment has made the need for soft skills, such as teamwork, communication, leadership, and problem solving, more salient than ever. Employers hire for these skills because it is increasingly the human resources that give organizations a competitive advantage. Therefore, academia must respond to these external stakeholder needs by reexamining curriculum in light of how degree programs, particularly in management, are preparing students for the demands of the workplace. We describe a curriculum redesign that used a backward design process to focus on developing the soft skills that employers need, focusing in particular on developing teamwork-related skill sets.
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Sarkar, Ayatakshee, and Naval Garg. "“Peaceful workplace” only a myth?" International Journal of Conflict Management 31, no. 5 (February 22, 2020): 709–28. http://dx.doi.org/10.1108/ijcma-11-2019-0217.
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Purpose Though violence is very much prevalent in modern organizations, unfortunately, researchers and practitioners have given very little attention in creating an organizational culture based on nonviolence. The purpose of this paper is to explore the relationship between individual spirituality and non-violence work behaviour. It also investigates the mediating role of four constructs of psychological capital (hope, optimism, resilience and self-efficacy). Design/methodology/approach Collected data is subjected to rigorous reliability, validity and common method biasness tests. Further mediation is analyzed with the help of hierarchical regression, Sobel test and bootstrapping estimates. Findings The results show that all four dimensions of psychological capital partially mediate the relationship of individual spirituality and non-violent behaviour at the workplace. The practical and theoretical implications of the study are also discussed. Research limitations/implications Although the study produces significant results, it has certain limitations, too, which can be addressed in future research. Firstly, as psychological capital is a state like construct, the responses of the participants may vary from time to time, leading to biases. Secondly, the study is confined only to manufacturing, IT/ITES and financial institutions. It can be duplicated to other sectors as well to assess its generality. Future researchers may adopt both quantitative and qualitative methodology to explore the field. Even experimental research may help to understand these work behaviours. Although the study has been conducted in business organization the purpose is not to limit it to the workplace context. It is relevant to all sectors and across all domains. Practical implications The findings have revealed individual spirituality as a significant predictor of nonviolence behaviour at the workplace. Thus managers, leaders, policymakers or organizational development practitioners need to facilitate spirituality at the workplace and introduce spiritual-based interventions such as meditation, yoga and several other mindfulness practices. Even organizational training, which is considered to be essential to human resource development, needs to develop a spiritual development program and also to examine the impact of such programs on organizational outcomes (Dent et al., 2005). Organizational interventions that facilitate mindfulness practices, yoga and meditation will enhance nonviolence communication through empathy and compassion-based listening, meaningful dialogues, through connecting employees with universal human values/needs. Social implications The primary objective of the study is to foster conflict prevention in society rather than conflict resolution. With the help of the study, the authors understand the importance of spiritual intervention and its impact on the elevation of people's values, beliefs and attitudes. Major organisations such as Apple, Google, Amazon, Microsoft and Facebook have already started to develop spiritual interventions at their workplace. It is an excellent time to capitalize on India's rich spiritual tradition that honours unity in diversity. Besides, an organization's facilitation to connect to employee’s actions with spiritual values can overcome cultural conditioning that triggers violence and help in making a more meaningful place to work. Thus, impacting the society from a macro perspective. Originality/value This is one of the pioneer studies that tried to unlock the “black-box” of mechanism through which individual spirituality impacts non-violent work behaviour.
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Matthews, Lynda R., Michael Quinlan, Olivia Rawlings-Way, and Philip Bohle. "The Adequacy of Institutional Responses to Death at Work: Experiences of Surviving Families." International Journal of Disability Management 6, no. 1 (2011): 37–48. http://dx.doi.org/10.1375/jdmr.6.1.37.
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Over 5 thousand family members and close friends of Australian workers become survivors of sudden workplace death each year. Formal responses following the death are central to surviving families' ability to adapt, yet families' experiences of these responses are unknown. This study used in-depth interviews to explore 7 surviving family members' experiences of formal workplace death mechanisms: postdeath protocols; interactions with employers, unions, media and statutory authorities; stages of legal process including coronial inquests, prosecutions by the occupational health and safety (OHS) regulator, and civil action; and outcomes of judicial proceedings. Participants identified difficulties arising from insensitive treatment by authorities, and significant bureaucratic problems, including a lack of information, communication and support. Systematic research that fully examines families' needs and identifies organisational postdeath protocols is required to advance the management of institutional responses following workplace death and thereby improve outcomes for families.
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Τσιμπιδάκη, Ασημίνα. "Επικοινωνία γονέων παιδιών με ειδικές εκπαιδευτικές ανάγκες ή/και αναπηρίες και εργαζομένων στην ειδική αγωγή." Παιδαγωγικά ρεύματα στο Αιγαίο 9, no. 1 (August 21, 2022): 77–89. http://dx.doi.org/10.12681/revmata.31164.
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The target of this research is to depict the views of professionals in special education related to the communication they develop with parents raising a child with special educational needs. More specifically, the study examines the form, the frequency, the difficulties that occur in communication process, and their proposals for an effective communication. This study constitutes a qualitative survey with quantitative comparative elements. The sample were 60 professionals in special education. Data were collected with the use of a structured interview. The findings indicate that communication is a continuous contact and exchange of information. The mother is the key person who comes in contact with the professionals. Professionals don’t testify with certainty whether the parents are cooperative, however, they indicate satisfaction with the fact that parents follow their instructions and advice. They communicate with parents on a regular basis, even though a specific workplace doesn’t exist, and they mention many efforts and actions for an effective communication. The main communication axis is the child with special educational needs itself. Also, they refer various boundaries in the communication process and, at the same time, they suggest effective ways aiming to resolve these difficulties.
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Graczyk-Kucharska, Magdalena, and G. Scott Erickson. "A person-organization fit Model of Generation Z: Preliminary studies." Journal of Entrepreneurship, Management and Innovation 16, no. 4 (2020): 149–76. http://dx.doi.org/10.7341/20201645.
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The study looks at developing a person-organization fit model based on the unique characteristics of the new generational cohort, Generation Z, now entering the workforce. Theory suggests competitive advantage may come to a firm based on its unique human capital, the human resources it employs and develops. Further, organizations will be more successful in attracting the valuable employees they seek if they can provide a workplace appealing to them in terms of organizational values, culture, and other aspects that may also include more familiar enticements such as pay and benefits. To address the gap, this pioneering study investigates the context of person-organizational culture for the Z Generation entering the labor market. The key questions answered by the authors when describing the Person-Organization Fit Framework for Generation Z include the differences in how organizational culture appeals to Gen Z men and Gen Z women. The research results are presented in three steps: an analysis of workplace environment elements for Gen Z, correlation analysis between the workplace environment elements required by Gen Z, and presentation of a Person-Organization Fit Framework for Gen Z. From a sample of 3393 students at technological secondary schools in the Wielkopolska Region, the survey results provided evidence of the workplace preferences for this cohort. In addition, results were further analyzed for differences in gender and intended profession. For this region, Generation Z has variable individual needs and wants, some of which can be easily identified (gender, profession) but some of which may be less clear. These research results may be used for designing appealing workplaces taking into account person-organization needs for young people. Based on this novel research, organizations employing the resulting work framework for Gen Z will be better prepared to consider the nature and communication of what they have to offer as well as how they can be flexible in adapting these offerings to unique individuals.
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Condamines, Anne. "Variations in terminology." Terminology 16, no. 1 (May 10, 2010): 30–50. http://dx.doi.org/10.1075/term.16.1.02con.
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The study of variation in terminology came to the fore over the last fifteen years in connection with advances in textual terminology. This new approach to terminology could be a way of improving the management of risk related to language use in the workplace and to contribute to the definition of a “linguistics of the workplace”. As a theoretical field of study, linguistics has hardly found any application in the workplace. Two of its applied branches, however, Sociolinguistics and Natural Language Processing (NLP) are relevant. Both deal with lexical phenomena, — i.e. terminology — sociolinguistics taking into account very subtle inter-individual variations and NLP being more interested in stability in the use. So, taking into account variations in building terminologies could be a means of considering both description and prescription, use and norm. This approach to terminology, which has been made possible thanks to NLP and Knowledge Engineering could be a way of meeting needs in the workplace concerning risk management related to language use.
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Pratiwi, Berlin. "Cross-Cultural Communication Understanding in Business and Economics ESP Teaching." English Education and Literature Journal (E-Jou) 2, no. 01 (January 10, 2022): 37–47. http://dx.doi.org/10.53863/ejou.v2i01.376.
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Language teaching should have portions for cultural reviews and studies that are relevant to the topics and learners’ needs. This research was qualitative descriptive aimed to describe the cross-cultural understanding implementation in business and economic ESP class. It is significant to describe the class realization toward cultural aspect understanding since the findings are expected to enhance future class preparation. Better cultural-based-prepared material is believed to bring a better social impact on learners. Lecturers’ and students’ perspectives based on several interviews were the basis for final finding construction. Three English lecturers were involved. Snowball sampling was the sampling method employed resulting in 40 students involved in interviews. In the context of business and economics ESP in Universitas Putra Bangsa, lecturers provided material related to cross-cultural understanding in verbal realization i.e. in the level of words, phrases, clauses, and sentences. The above levels were introduced by the lecturers with cultural and contextual approaches. Students expected more strategic-applicable utterances for daily communication in a workplace setting. Lecturers delivered the general importance of non-verbal cross-cultural understanding in the form of kinesics (eye contact and gesture), proxemics, and artifactual in a workplace setting. Kinesics was prominent, while proxemics and artifactual were least prepared. Students found practical activities in non-verbal cross-cultural understanding realization were interesting and challenging. Keywords: communication; cross-cultural understanding; English for specific purposes
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Helmiatin, Helmiatin, Hunik Sri Runing Sawitri, and Nguyen Thanh Vu. "Workplace Flexibility Research 2015-2020: A Challenge for Future Research." Jurnal Analisis Bisnis Ekonomi 20, no. 1 (June 13, 2022): 65–82. http://dx.doi.org/10.31603/bisnisekonomi.v20i1.6700.
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This article provides a literature review of workplace flexibility from several fields of research. This research was conducted based on a systematic review of workplace flexibility, from 31 articles carried from the Publish or perish database, open knowledge map, and VOS viewer as well as from Science Direct and Emerald science from 2015 to 2021. Based on the results of some keywords, several variables studied include employee engagement, gender, job satisfaction, work-family conflict, communication, and technology. This study's results are a conceptual model and future research developments. There is a holistic perspective in defining workplace flexibility, and this broader definition needs to be embedded in the context bigger than organizational culture change. Flexibility can act as an independent, mediation, moderation, or dependent variable in various relationships with other variables. Most studies use quantitative methods, and several studies are using a qualitative approach. This study intends to represent the knowledge of workplace flexibility concept for further research, as for practitioner is as guidelines to formulate and promote the implementation of workplace flexibility. The research limited only based on 31 articles in the last five years.
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Jemima, Rasolofomanana Tahiry Nantenain, and E. Kusumadmo. "IDENTIFYING STRATEGIES TO MINIMIZE INTERGENERATIONAL CONFLICT IN WORKPLACE." KINERJA 23, no. 1 (April 1, 2019): 67–75. http://dx.doi.org/10.24002/kinerja.v23i1.2127.
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This study was conducted to identify strategies to minimize intergenerational conflict in workplace in an e-commerce company in Madagascar. This company is made up of three generations of people who is different in many ways that often lead conflict in workplace.In this study, 125 out of 150 questionnaires were returned to the researcher to be analyzed and interviews were conducted with four people. The data were analyzed by using NVivo 8.The finding of this study indicates that to minimize intergenerational conflicts: managers should have more understanding on what their employee’s needs and expectations; they must familiarize themselves with them. Establishing internal communication that value everyone is a must to solve intergenerational concern. Training is useful to strengthen team cohesion and mentorship is to break through barriers by encouraging employees of different generations to connect each other and setting compromise improve collaborations level among employees.Keywords: conflict management, intergenerational conflict, multigenerational workplace.