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Dissertations / Theses on the topic 'Workplace communication'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Mallett-Hamer, Beverly. "Communication within the workplace." Menomonie, WI : University of Wisconsin--Stout, 2005. http://www.uwstout.edu/lib/thesis/2005/2005mallett-hamerb.pdf.

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2

Турчина, Тамара Василівна, Тамара Васильевна Турчина, and Tamara Vasylivna Turchyna. "Intercultural Communication in the Global Workplace." Thesis, Ukrainian Academy Of Banking, 2009. http://essuir.sumdu.edu.ua/handle/123456789/50957.

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The need for intercultural communication skill is obvious - we are all working in an interconnected global economy and it is important to build good relationships with people from other cultures. This leads to better business.

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3

Ruddick, Gayle Elizabeth. "Intergenerational leadership communication in the workplace." Connect to this title online, 2009.

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4

Kolhatkar, Madhuri. "Web-mediated communication at workplace : a case study at US WEST Communications." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape9/PQDD_0001/MQ43614.pdf.

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5

Martins, Susanne. "Intercultural communication and cultural intelligence in the workplace." Thesis, Martins, Susanne (2013) Intercultural communication and cultural intelligence in the workplace. Masters by Research thesis, Murdoch University, 2013. https://researchrepository.murdoch.edu.au/id/eprint/16881/.

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In today’s increasingly intercultural workplace setting, an individual’s ability to function effectively in culturally diverse situations is paramount for the success of the organisation. The main purpose of this study is to examine and understand the intercultural communication between Australian hospital workers (nurse managers, nurses and Patient Care Assistants and volunteers) through the theoretical lens of Cultural Intelligence (CQ). A mixed method approach was employed to collect data from multiple sources including the use of questionnaires and interviews. Items for the questionnai

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6

Lien, Vy Ngoc. "Workplace culture, workgroup identification, and workplace conflict." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2334.

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The purpose of this thesis was to distinguish between which work factors contribute to emotional conflict in the workplace. Specifically, the factors of interest were existence and tolerance of multicultural diversity, work group culture and group identification.

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7

Rick, Jessica M. "The Communicative Construction of Workplace Flexibility Stigma." Thesis, University of Missouri - Columbia, 2019. http://pqdtopen.proquest.com/#viewpdf?dispub=13877163.

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<p> Workplace flexibility is becoming more and more common in American workplaces. However, most of these policies are created for professional and white-collar workers. Scholars have argued that the “missing middle,” that is, workers who are neither in the professional class nor low-wage workers, are often ignored in formal policies. Scholars have argued that workers experience a stigma for using these policies; however, little is known about how this stigmatization process occurs. This dissertation employs a grounded theory methodology to analyze 29 semi-structured interviews wit

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8

Caccia, Lewis E. Jr. "Risk Communication in the Workplace: An Analysis of Communication Toolkits as Rhetorical Practice." Kent State University / OhioLINK, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=kent1239226189.

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Caccia, Lewis E. "Risk communication in the workplace an analysis of communication toolkits as rhetorical practice /." [Kent, Ohio] : Kent State University, 2009. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=kent1239226189.

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Thesis (Ph.D.)--Kent State University, 2009.<br>Title from PDF t.p. (viewed Nov. 13, 2009). Advisor: Sara J. Newman. Keywords: labor relations, workplace, risk communication, occupational safety, safety communication, enthymemes, literacy, rhetoric, Communications Toolkits, Toolkits, topoi. Includes bibliographical references (p. 196-206).

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10

Millner, Madison Sara. "Communication in the Workplace: Does Communicating Breastfeeding Needs Affect Breastfeeding Duration for Working Mothers?" Thesis, North Dakota State University, 2018. https://hdl.handle.net/10365/28756.

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The purpose of this study was to identify if employer interpersonal communication and support are factors that reduce breastfeeding duration. An online, 85-item questionnaire was completed by employed breastfeeding mothers in the state of North Dakota. Of the 502 respondents, responses of a subset of 214 mothers who had concluded breastfeeding were analyzed. Shorter breastfeeding duration was seen in mothers who reported not being confident in combining breastfeeding and working. This was further seen in shorter breastfeeding duration among mothers who did not feel comfortable asking for acco

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11

Fowler, Jamie. "Communication within the workplace a study at Westconsin Credit Union /." Menomonie, WI : University of Wisconsin--Stout, 2004. http://www.uwstout.edu/lib/thesis/2004/2004fowlerj.pdf.

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12

Zhang, Yuejiao. "DEFINING WORKPLACE INFORMATION FLUENCY SKILLS FOR TECHNICAL COMMUNICATION STUDENTS." Doctoral diss., University of Central Florida, 2010. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/2828.

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Information fluency refers to the ability to recognize information needs and to gather, evaluate, and communicate information appropriately. In this study, I treat "information fluency" as both an overall competency and as a collection of knowledge and skills. The purpose of this study is to explore the specific workplace information fluency skills valued by employers of technical communicators, to find out how instructors perceive and teach these skills, and to suggest how these findings can inform our teaching practices. Within the framework of qualitative methodology, this study employs two

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13

Hauksdóttir, Helga. "The Influence of Communication for the Future of the Physical Workplace." Thesis, Uppsala universitet, Medier och kommunikation, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-385938.

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The aim of the study was to examine employees' attitudes towards work shifting to the digital space and whether there will still be a need for the physical workplace in the future in relation to the development of information and communication technologies. For this study a survey was conducted to answer the following questions; how is the digital transformation of work affecting the workplace for employees in the Icelandic tech sector, what are the factors that affect the choice of workspace, and how can the choice of office space influence job satisfaction? Literature and theories about work

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14

Weyant, Jacob B. "Communicating organizational culture in the workplace through writing." Fairfax, VA : George Mason University, 2008. http://hdl.handle.net/1920/3149.

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Thesis (M.A.)--George Mason University, 2008.<br>Vita: p. 83. Thesis director: Douglas Eyman. Submitted in partial fulfillment of the requirements for the degree of Master of Arts in English. Title from PDF t.p. (viewed July 8, 2008). Includes bibliographical references (p. 80-82). Also issued in print.

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15

Fullwood, Christopher. "Video-mediated communication : psychological and communicative implications for advice on good practice." Thesis, University of Stirling, 2003. http://hdl.handle.net/1893/932.

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This thesis investigates whether certain practices improve the use of video-mediated communication; specifically video-mediated gazing (the act of looking directly into the camera) and face-to-face familiarisation prior to video-mediated meetings. This is done through comparisons of conditions where such practices are employed and control conditions. The successful adoption of these practices is assessed using a multi-level approach: investigating the communicative process, participant perceptions and task outcome. Participant perceptions are directed towards assessing the media, assessing oth

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16

Packery, Ronalda. "Change management and communication: factors influencing the successful communication of change at a workplace." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/1009.

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Thesis submitted in fulfilment of the requirements for the degree Master of Technology: Business Administration in the Faculty of Business and Management Sciences at the Cape Peninsula University of Technology<br>Change management and communication have been studied by researchers in the past. In this case the researcher identified the need to investigate specific factors influencing the successful communication of change at a workplace. The organisation used in this study recently experienced a range of changes and was the perfect case for the study. The paper deals with the communication of

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17

Kavan, Danielle. "Closing the Divide: communicating with millennials in the workplace." Kansas State University, 2011. http://hdl.handle.net/2097/9097.

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Master of Science<br>Department of Communication Studies<br>William Schenck-Hamlin<br>Although some literature exists to describe the difference between Millennials and other generations in the workplace, I have developed my own ten steps that will help match what Millennials want from their bosses and workplace with what the company needs from them based on the research available and my own personal experience in a a workplace that did not cater to Millennials.

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18

Stark, Patricia Pullin. "An investigation into social cohesion in workplace meetings : issues concerning communication and social cohesion in the workplace." Thesis, University of Birmingham, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.442639.

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The aim of this study is to explore and describe linguistic strategies that help to create and maintain social cohesion in the workplace. Recent changes in the workplace have resulted in greater diversity within the workforce and changes in working patterns. This has led to nascent recognition of the importance and value of interpersonal communication at work. Many studies focus on miscommunication and pre-defined, normative notions of culture are often referred to in explaining communication difficulties. I argue that focus on effective communication and the individual's use of language is of

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19

Willemyns, Michael. "Communication accommodation in the workplace : status, sex, goals and strategies /." St. Lucia, Qld, 2003. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe17771.pdf.

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20

Barnardt, Gerard Louis. "Electronic communication in the workplace : employer vs employee legal rights." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/49942.

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Thesis (LLM)--University of Stellenbosch, 2004.<br>ENGLISH ABSTRACT: The monitoring of electronic communication is likely to face all employers sooner or later. The rapid advancement in technology aimed at helping to monitor electronic communication, makes it easier than ever before for employers to monitor the electronic communications of their employees. There are important questions to consider when dealing with the topic of monitoring electronic communication. Examples include "mayan employer legally monitor electronic communications?" and "how does monitoring affect the employee's

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21

Brown, Joanne. "Through the looking glass : clinical communication in the clinical workplace." Thesis, University College London (University of London), 2012. http://discovery.ucl.ac.uk/10020802/.

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This qualitative study investigates the subject of Clinical Communication and how it is taught, learned and practised in one London Medical School and Hospital. It is informed by theoretical perspectives from workplace learning and in particular the theoretical construct of Recontextualisation. Five clinical communication teachers and five fourth year medical students took part in a series of semi structured interviews and ward observations over a period of four months. Teachers were interviewed about their teaching practice, they were asked to observe students in the clinical workplace and fi

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22

Miyazoe-Wong, Yuko. "Conversational negotiation in Chinese-Japanese interaction : an analysis of workplace communication." Monash University, School of Asian Languages and Studies, 2001. http://arrow.monash.edu.au/hdl/1959.1/8528.

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23

Mak, Chun-nam, and 麥震嵐. "Language and communication: a sociolinguisticstudy of newcomers' socialization into the workplace." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2009. http://hub.hku.hk/bib/B43224209.

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24

Barzotto, Mariachiara <1983&gt. "Individual’s agency in workplace social networks : face-to-face communication behaviours." Doctoral thesis, Università Ca' Foscari Venezia, 2014. http://hdl.handle.net/10579/3977.

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The thesis focuses on the actions undertaken by individuals to activate the organisational structures in which they are embedded. The present study upholds the need to investigate individual’s behaviours within organisations for a deeper understanding of organisational processes micro-foundations. The dissertation blends social network analysis and case study methods, with a private incubator and its 10 start-ups as a research setting. RFID (Radio-Frequency IDentification) badges were used to capture the ways through which employees mobilise the resources at their disposal within the organisat

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25

Grassman, Kelsey N. "Single and Working: A Content Analysis of Workplace Romance Policies." University of Dayton / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=dayton1430489925.

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26

Eickholt, Molly S. "The Effect of Superiors' Mentoring on Subordinates' Organizational Identification and Workplace Outcomes." Thesis, West Virginia University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10789351.

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<p> This dissertation investigated the relationships between subordinates’ perceptions of the mentoring they receive from their superiors and their reports of organizational identification and workplace experiences. Specifically, the relationships between (1) career development and psychosocial mentoring functions and organizational identification, (2) organizational identification and job satisfaction, communication satisfaction, and organizational commitment, (3) and career development and psychosocial mentoring functions and job satisfaction, communication satisfaction and organizatio

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27

Condon, Matthew Alan. "Communicative Strategies Used in the Introduction of Spirituality in the Workplace." The University of Montana, 2009. http://etd.lib.umt.edu/theses/available/etd-12162009-134759/.

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Many organizational leaders and employees have become increasingly interested in implementing some form of spiritual practice or orientation into the fabric of the workplace. A burgeoning field of research and practice has emerged in the past two decades that attempts to address this growing interest. This field is diverse and identified with various titles, the most common being spirit at work, spirituality in the workplace, faith at work, and faith in the workplace. Because any cognates of the words spirit and faith are universally associated with religion, implementing any form of spiritual

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Miller, Marisa Jean. "Inclusion and Assimilation: Including Change in the Workplace." PDXScholar, 2018. https://pdxscholar.library.pdx.edu/open_access_etds/4539.

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Organizational assimilation is an ongoing and dynamic relationship between organization and individual member, where employees learn the expected norms of the organization and feel that they are able to attempt to make a change to the organization. Organizational members rely on social interactions within the organization to acquire the necessary knowledge they need to perform their roles, as well as support to attempt changes within the organization. This study proposes that feelings of inclusion, or the perception that an employee both belongs to and is unique within an organization, may be

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29

Jia, Moyi. "Emotion and Communication Behaviors in the Workplace: Supervisor Nonverbal Immediacy, Employee's Emotional Experience, and Their Communication Motives." Ohio University / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1374872247.

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30

Chen, Zheng. "Cultural hybridization in a multicultural uniersity workplace : how rapport management works in intercultural communication." HKBU Institutional Repository, 2013. https://repository.hkbu.edu.hk/etd_ra/1554.

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Communication skills and interpersonal relationships have been receiving an increasing amount of attention in literature on workplace culture. Being polite serves a significant role in building up a harmonious working environment, and in enhancing communication efficiency. Current approaches to politeness have called for a more comprehensive framework than the polite-impolite continuum. There is a growing tendency to view politeness as a matter of appropriateness, which involves the negotiation of relationships. This new trend is represented by Spencer-Oatey’s rapport management theory. While

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31

Whicker, Leanne, and n/a. "Interpersonal Communication and Appraisal : The Application of Cognitive Appraisal Theory to Difficult Communication at Work." Griffith University. School of Applied Psychology, 2003. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20030808.150552.

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The program of research reported here was concerned with what makes difficult face-to-face communication in work settings difficult. A framework for analysing this problem was developed by bringing together the disparate literatures of communications theory and cognitive appraisal theory. The framework identified the outcome of an instance of face-to-face communication at work as a function of features of the situation, the appraisal that the worker makes in the situation, and the response strategies selected for dealing with the situation. The research program was directed to operationalisi

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Whicker, Leanne. "Interpersonal Communication and Appraisal: The Application of Cognitive Appraisal Theory to Difficult Communication at Work." Thesis, Griffith University, 2003. http://hdl.handle.net/10072/366193.

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The program of research reported here was concerned with what makes difficult face-to-face communication in work settings difficult. A framework for analysing this problem was developed by bringing together the disparate literatures of communications theory and cognitive appraisal theory. The framework identified the outcome of an instance of face-to-face communication at work as a function of features of the situation, the appraisal that the worker makes in the situation, and the response strategies selected for dealing with the situation. The research program was directed to operationalisi

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33

Descardeci, Maria Alice Andrade de Souza. "Resources of communication : a study of literacy demands in a Brazilian workplace." Thesis, University College London (University of London), 1997. http://discovery.ucl.ac.uk/10019772/.

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34

Lee, Hye Eun. "Communication network approaches to conflict management at the workplace and job satisfaction." Diss., Connect to online resource - MSU authorized users, 2008.

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35

Mak, Chun-nam. "Language and communication a sociolinguistic study of newcomers' socialization into the workplace /." Click to view the E-thesis via HKUTO, 2009. http://sunzi.lib.hku.hk/hkuto/record/B43224209.

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36

Nober, Michelle. "The effects of workplace restructuring on job satisfaction." University of the Western Cape, 2014. http://hdl.handle.net/11394/4727.

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Masters in Public Administration - MPA<br>This study has been conducted before when the company in question underwent a restructuring (name change) but did not threaten the loss of jobs. This study is being conducted again because another restructuring has taken place over the period of 2011/2012 and involved the retrenchment of employees nationally. The company represented in the study is one of the largest cleaning companies in South Africa and has a very broad and influential client base. They are in high demand in the cleaning industry and have positively impacted many companies and organ

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de, Blois Sarah. "Older Workers’ Perspectives on Age and Aging: Exploring the Predictors of Communication Patterns and Knowledge Transfer." Thèse, Université d'Ottawa / University of Ottawa, 2013. http://hdl.handle.net/10393/26107.

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The Canadian population is aging, as is the Canadian workforce. Today, four generations find themselves cohabiting in the workforce together. This may have an impact on workplace collaboration and communication, as both of these processes are influenced by group perceptions. Academic research has focused upon workplace interactions mainly from a younger worker’s perspective; hence, the older worker’s voice has been overlooked. The objective of this study is thereby from an older worker’s perspective, to understand how generations perceive each other in the workplace, and further, understand ho

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38

Röcker, Carsten. "Awareness and informal communication in smart office environments." Taunusstein Driesen, 2006. http://deposit.d-nb.de/cgi-bin/dokserv?id=2864347&prov=M&dokv̲ar=1&doke̲xt=htm.

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39

Kelley, Joshua Hall. "Strategic integration workplace design for entrepreneurs and intrapreneurs." View electronic thesis, 2008. http://dl.uncw.edu/etd/2008-3/r1/kelleyj/joshuakelley.pdf.

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40

Aringunram, Ravichandran. "Secure communication services for distributed conference system." [Gainesville, Fla.]: University of Florida, 2002. http://purl.fcla.edu/fcla/etd/UFE0000505.

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41

Salzberg, Shaun (Shaun David). "Fostering innovation : designing technological solutions to proactively encourage informal communication in the workplace." Thesis, Massachusetts Institute of Technology, 2013. http://hdl.handle.net/1721.1/82433.

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Thesis (S.M.)--Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, 2013.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 105-107).<br>I have designed, built, and evaluated three devices to encourage informal interactions in the workplace. Previous research has found that such interactions can lead to increased idea cross-flow, creativity, productivity, and innovation at large, though few attempts to design architectural, organizational, or technological solutions have succeeded in achieving this. I

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42

Messenger, Mackenzie Rae. "Millennials and the Changing Workplace: The Process of Organizational Learning." Thesis, Université d'Ottawa / University of Ottawa, 2017. http://hdl.handle.net/10393/37041.

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Members of the workplace are at the heart of the organizational learning process. They play a major role by communicating their shared perceptions, distributing knowledge, and acting as human components of the broader organizational memory. Today, three generations cohabitate in the work environment, each of whom have their own distinct traits that influence how they perceive and enact learning. This thesis explores how Millennials experience organizational learning and its significance. By applying Crossan et al.’s (1999) 4I Framework, the process of intuiting, interpreting, integrating, and

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43

Gerber, Lise. "Perceptions of office gossip amongst diverse groups in the workplace." Diss., University of Pretoria, 2011. http://hdl.handle.net/2263/24854.

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Purpose– The purpose of this study was to determine whether there is a difference in the perceptions of diverse individuals, from different racial groups and genders, regarding office gossip. Design– This paper followed a qualitative interpretivist research design, and content analysis was used to analyse the transcribed data. Findings– The findings indicate that the perceptions of office gossip are not gender specific, whereas there were indications of race specific perceptions related to office gossip. A definition of office gossip was compiled and the nature of and the participants in offic

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Poltavtchenko, Elena. "Engineering design reports in upper-division undergraduate engineering courses and in the workplace." Thesis, Northern Arizona University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3562160.

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<p> The workplace success of new engineering graduates is ultimately affected by their oral and written communication skills. However, engineering students' academic preparation for industry's needs in terms of written communication has been widely acknowledged as inadequate. The present study is intended to improve our understanding of a prominent engineering genre, the engineering design report (EDR), and provide support for students learning to write this genre. The goals of this study are to (a) conduct a corpus-based register comparison between student and professional EDRs and (b) provid

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Watts, Christina. "Exploring Experiences of Information Overload: The Influence of Computer-Mediated Communication in the Workplace." Thesis, Université d'Ottawa / University of Ottawa, 2016. http://hdl.handle.net/10393/35062.

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Without question, it is apparent that organizations are predominantly dependent on the use of computer-mediated communication (CMC) to conduct their daily operations. As a result, information is rapidly flowing throughout the workplace and being exchanged at a rate unlike ever before. Unfortunately, this rapid flow of information has increased the potential for information overload to occur among employees. Through a phenomenological based approach, this study explored the experiences of information overload that occur as a result of CMC use in the workplace, from the subjective point of view

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46

Kurtz, David. "A qualitative analysis of Indianapolis banks' crisis communication in the aftermath of workplace homicide." Virtual Press, 2000. http://liblink.bsu.edu/uhtbin/catkey/1191711.

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Very little research has addressed the crisis communication strategies used in the aftermath of a workplace homicide. This study examined Indianapolis banks' crisis communication plans for workplace homicide by using St. John's (1997) Three-stage recommendations for crisis communication as a model and basis of comparison.The sample consisted of nine branch banks selected from the 1999 Ameritech Yellow Pages phone book. Six of the nine bank respondents completed a 26-question survey while the remaining three banks who answered "yes" to question #21 completed a 29-question survey. Individual and

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Dennis, Frampton Bethany R. "Managing Facebook Friend Requests in Workplace Relationships: An Application of Communication Privacy Management Theory." Kent State University / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=kent1278864834.

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48

Kawana, Sanae. "Communicating gender equity in the public sector workplace in Hokkaido, Japan." Thesis, Queensland University of Technology, 2003. https://eprints.qut.edu.au/36365/1/36365_Digitised%20Thesis.pdf.

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Very few qualitative studies based on first-hand research have been conducted regarding gender equity, especially in the public sector in Japan. The qualitative research in this thesis is therefore unique because it focuses on the public sector employees in a Japanese rural setting. Secondly, this exploratory ethnographic study elucidates the cultural and communication problems connected with gender equity policies in Japan and the social construction of the meaning of gender in a Japanese local government workplace. A feminist conceptual framework was developed to analyse the findings in thi

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49

Joubert, Yvonne Trijntje. "Organisation team sport interventions to minimise diversity constraints in the workplace." Diss., University of Pretoria, 2010. http://hdl.handle.net/2263/30564.

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The main aim of this study is to explore and determine the effect of an organisation team sport intervention on a number of diversity constraints in two financial organisations. The diversity constraints relevant in this study are race, ethnicity, generation gaps, gender, sexual orientation, socioeconomic status, age, physical abilities, religious beliefs, political beliefs, parental status, education and income. The main aim is to determine whether organisation team sport interventions impacted on the participating employees’ relationships, trust and respect towards one another, despite their

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50

Cassidy, Lauren. "Collaborative writing across distances an ethnographic study of workplace writing across coasts and cultures /." Fairfax, VA : George Mason University, 2008. http://hdl.handle.net/1920/3021.

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Thesis (M.A.)--George Mason University, 2008.<br>Vita: p. 61. Thesis director: Susan Lawrence. Submitted in partial fulfillment of the requirements for the degree of Master of Arts in English. Title from PDF t.p. (viewed June 30, 2008). Includes bibliographical references (p. 57-60). Also issued in print.

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