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Journal articles on the topic 'Workplace communication'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Kinnick, Katherine N., and Sabrena R. Parton. "Workplace Communication." Business Communication Quarterly 68, no. 4 (2005): 429–56. http://dx.doi.org/10.1177/1080569905282099.

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This article reports the results of a content analysis of the debut season of the reality television show, The Apprentice. All 15 episodes were examined to determine the role that communication competencies played in competitors’ success or elimination. Results indicate that the ability to persuade effectively was most critical to winning tasks, but leadership skills and interpersonal skills were the most common sources of praise and criticism from teammates and Donald Trump and his associates. Women appeared to be judged more critically for their interpersonal skills than men, whereas evaluat

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Pujiastuti, Ani, Yogi Saputra Mahmud, and Haris Herdiansyah. "Communication Challenges and Needs in the Multilingual Workplace: The Case of Security Officers in Jababeka Area Indonesia." Komunitas 14, no. 2 (2022): 239–53. http://dx.doi.org/10.15294/komunitas.v14i2.34840.

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Modern-time workplaces have become increasingly international and multilingual due to the presence of workers from different ethnicities, languages, and cultural backgrounds. Due to the lack of training programs that are mainly focused on developing communication skills, security officers have faced challenges in communicating with clients, especially those who work in multilingual workplaces. This research aims to investigate the challenges of the workers in communicating in a multilingual workplace and exploring the perceived needs of the workers. This research was conducted in Jababeka Area

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Tholia, Sonali N., Mohit Rastogi, Sh Sachin Gupta, and Deepak Pandey. "Role of Interpersonal Communication in Workplace." World Journal of English Language 12, no. 3 (2022): 64. http://dx.doi.org/10.5430/wjel.v12n3p64.

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Communication is critical to the success of any firm. Communication, Is an indivisible, essential, and ongoing action, much like the circulatory system in the human body. As a consequence, communication effectiveness becomes an important factor in assessing a group's overall effectiveness. The survival of an organisation is dependent on a number of elements, include command unity, authority and responsibilities allocation, collaboration, and management, all of which need effective interpersonal communications. As a consequence, interpersonal communication has become a company's lifeblood. The

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Jia, Moyi, Jiuqing Cheng, and Claudia L. Hale. "Workplace Emotion and Communication." Management Communication Quarterly 31, no. 1 (2016): 69–87. http://dx.doi.org/10.1177/0893318916650519.

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Guided by emotional response theory (ERT) and Mehrabian’s theory of nonverbal behavior, the current study examined links between supervisor nonverbal immediacy (NI), employee emotion experience, and employee motives for communicating with a supervisor. Analyses of data collected from 608 participants indicated that supervisor NI significantly predicts subordinates’ emotional experience, including emotion work and perceived emotional support. Subordinates are motivated to attain relationally oriented needs from their supervisor, rather than personal influence needs, through their satisfactory e

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Han Yu. "Bring Workplace Assessment Into Business Communication Classrooms: a Proposal to Better Prepare Students for Professional Workplaces." Business Communication Quarterly 73, no. 1 (2010): 21–39. http://dx.doi.org/10.1177/1080569909357783.

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To help students better understand and be better prepared for professional workplaces, the author suggests that business communication teachers examine and learn from workplace assessment methods. Throughout the article, the author discusses the rationale behind this proposal, reviews relevant literature, reports interview findings on workplace assessment, and compares classroom and workplace practices to suggest areas where we can meaningfully bridge the two.

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Ismail, Norhayati, and Chitra Sabapathy. "Workplace Simulation." Business and Professional Communication Quarterly 79, no. 4 (2016): 487–510. http://dx.doi.org/10.1177/2329490616660814.

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In the redesign of a professional communication course for real estate students, a workplace simulation was implemented, spanning the entire 12-week duration of the course. The simulation was achieved through the creation of an online company presence, the infusion of communication typically encountered in the workplace, and an intensive and integrated approach to task design. An analysis of students’ and tutors’ perceptions of the changes shows higher student engagement, with the redesigned course resulting in learning that is both relevant and meaningful to workplace communication, which has

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Logan, Stuart. "SoftServe’s workplace launch for global collaboration." Strategic HR Review 16, no. 5 (2017): 207–10. http://dx.doi.org/10.1108/shr-07-2017-0040.

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Purpose The purpose of this paper is to share how SoftServe launched a new internal communications platform Workplace by Facebook. Design/methodology/approach For a global company like SoftServe, operating in over 30 locations in Europe and the USA, it was crucially important to have an internal communications platform, which can effectively connect over 4,000 employees and be available on-the-go from any device. Findings The introduction of corporate social network helped to make internal communication two-sided, more informal and easy. This paper indicates the results of a new tool launch in

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SALVATION, MARK DIRIKORIGHA. "Communication and Conflict Resolution in the Workplace." Dev Sanskriti Interdisciplinary International Journal 13 (January 31, 2019): 25–46. http://dx.doi.org/10.36018/dsiij.v13i.112.

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Good communication is required to build and maintain mutual relationship in project teams. This is because effective communication can enable a work team to achieve their goals. This stems from the fact that when the employees understand the management expectations and target goals, they will be able to do their work task based on the required standard. Also, effective communication is critical to the success of team work because the ability to work together without issues is determined by conveying the right information at the right. However, despite the crucial role played by effective commu

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Prasodjo, Pandu, Sabarina Moksin, and Leil Badrah Zaki. "The Accuracy of Business English Curriculum to Students’ Communication Performance: The EFL Students’ Perception." Lingual: Journal of Language and Culture 12, no. 2 (2021): 40. http://dx.doi.org/10.24843/ljlc.2021.v12.i02.p06.

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Measuring the accuracy of a private university in Batam Business English course curriculum to the present needs of workplaces in Batam from students’ perception is essential. Because 85% of the university students are working, it is compulsory to maintain the gap low between what students learned in class and what is implemented in the working field. A questionnaire consists of three dimensions (curriculum, communication performance, and motivation) distributed randomly to 60 students from a population (N=328) of the third-semester students programmed Business English course at a private unive

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Andrews, Deborah C. "A Space for Place in Business Communication Research." International Journal of Business Communication 54, no. 3 (2016): 325–36. http://dx.doi.org/10.1177/2329488416675842.

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Many corporate leaders believe that the physical environment of the workplace can play a major role in fostering the interdisciplinary collaboration they link to organizational innovation and in creating a brand that attracts and keeps highly talented employees. Their belief aligns with a recent materialist turn in scholarship that addresses the mutual creation of objects and subjects. Taking advantage of ubiquitous communications technology, the open plan design of these new workplaces offers a variety of settings, created more through furnishings than architecture, to support the four modes

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Newton, Jonathan, and Ewa Kusmierczyk. "Teaching Second Languages for the Workplace." Annual Review of Applied Linguistics 31 (March 2011): 74–92. http://dx.doi.org/10.1017/s0267190511000080.

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Workplace culture and organization are evolving as they adapt to globalization and rapid technological development. Likewise, the nature and role of workplace language and the literacy demands of work are changing in the face of increasingly multicultural workplaces and global communication networks. Among these changes, recent research has highlighted the role that informal modes of interpersonal communication play in the functioning of the modern workplace. Successful participation in such interactions is seen as not just a question of fitting in socially, but of doing work through talk. Eth

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Nordin, Nur Sabrina, and Farzana Jelani. "Communication Issues at the Workplace." International Journal of Modern Languages And Applied Linguistics 3, no. 2 (2019): 7. http://dx.doi.org/10.24191/ijmal.v3i2.7642.

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Working environment communication is fundamental to cooperation. In addition to the fact that it builds and looks after connections, work environment communication encourages development. However, the barriers in communication can be a hindrance to information being communicated successfully. This study aims to study the communication issues that are faced by Malaysian employees in the workplace. A questionnaire was developed and distributed to Malaysian workers that comprised of various departments in Malaysia. The questionnaire comprises of questions on the communication problems in the cont

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DeKay, Sam H. "Interpersonal Communication in the Workplace." Business Communication Quarterly 75, no. 4 (2012): 449–52. http://dx.doi.org/10.1177/1080569912458966.

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Russell, Raymond. "Workplace democracy and organizational communication." Communication Studies 48, no. 4 (1997): 279–84. http://dx.doi.org/10.1080/10510979709368508.

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Keyton, J., J. M. Caputo, E. A. Ford, et al. "Investigating Verbal Workplace Communication Behaviors." International Journal of Business Communication 50, no. 2 (2013): 152–69. http://dx.doi.org/10.1177/0021943612474990.

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Abdul Malek, Marlin Marissa, and Abd Rahim Jaguli. "Generational differences in workplace communication." Journal of Asian Pacific Communication 28, no. 1 (2018): 129–50. http://dx.doi.org/10.1075/japc.00007.abd.

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Abstract Purpose – This research investigates the generational differences in workplace communication, expectations and behaviors of employees from the perspectives of female leaders and their direct reports. Design – This study employs a qualitative approach through in-depth interviews with 12 female leaders and 24 of their direct reports who are working in various organizations in Malaysia. Findings – Findings include three themes that emerged as key in determining and reflecting the female leaders’ experiences in communicating with their employees in the workplace: (1) attitudes towards pow

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Roth, Wolff-Michael. "Perceptual gestalts in workplace communication." Journal of Pragmatics 36, no. 6 (2004): 1037–69. http://dx.doi.org/10.1016/j.pragma.2003.11.005.

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Blank, Gary B. "Communication in the Forester's Workplace." Journal of Forestry 92, no. 3 (1994): 35–40. http://dx.doi.org/10.1093/jof/92.3.35.

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Siwek, Monika. "Workplace communication and business success." Humanities & Social Sciences Reviews 13, no. 1 (2025): 45–51. https://doi.org/10.18510/hssr.2025.1317.

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Research objective: The aim of this article is to present the essence and importance of the communication process in the workplace, with particular emphasis on its impact on the success of a company. The study focuses on both internal communication (interactions between members of the organisation) and external communication (interactions between the organisation and its external environment). Methodology: The research was based on literature review and analysis of secondary data sources, including scientific articles and reports relevant to workplace communication processes. Main conclusions:

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Ramadanty, Sari, and Handy Martinus. "Organizational Communication: Communication and Motivation in The Workplace." Humaniora 7, no. 1 (2016): 77. http://dx.doi.org/10.21512/humaniora.v7i1.3490.

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Every human activity was basically driven by the motivation. Work motivation was a condition or an energy that directed employees to achieve organizational goals of the company. Nowadays, the development of organizational communication saw the communication as one of the most dominant and important activity in the organization and it could be able to motivate employees. The purpose of this study was to reveal how the role of the communication that occurs within the organization could give the motivation to employee. The problem of the research was the relationship employee motivation with fact

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Mathew, Anita, and Sneha Kanade. "Fostering safe and inclusive workplace toward a sustainable and high-performing work culture." Scientific Temper 15, no. 04 (2023): 3552–55. https://doi.org/10.58414/scientifictemper.2024.15.4.67.

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The purpose of the article is to reiterate the importance of five factors like safety, diversity, equity, inclusion and open communication for organizational success. Safe and inclusive workplaces are essential for promoting employee well-being, productivity, and overall organizational success. Creating such environments may require a commitment to diversity, equity, and inclusion, along with effective policies and practices. The article is descriptive in nature that has studied the arguments of various researchers in order to understand the significant contribution of safety, diversity, equit

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Desai, Anoop A., and Michael Ball. "Workplace Assigned Mobile Communication Devices and Employee Stress." Industrial and Systems Engineering Review 9, no. 1 (2021): 47–55. http://dx.doi.org/10.37266/iser.2021v9i1.pp47-55.

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A literature review of the important role played by stress in workplace performance, the correlation between workplace assigned mobile communication devices and stress as well as measures that can be taken to alleviate such stress is presented in this paper. Workplace stress can cause problems ranging from mild anxiety to serious problems which could cause death. Stress can also have an adverse effect on the productivity and morale of employees. The modern workplace is rife with a large variety of stressors. With the rapid advance in communications technology, mobile communication devices are

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Hollis-Turner, Shairn. "PRACTICE AND MORE PRACTICE: ITS CENTRALITY TO YOUNG PEOPLE COPING WITH THE COMMUNICATION CHALLENGES OF THE WORKPLACE." Commonwealth Youth and Development 14, no. 2 (2017): 1–11. http://dx.doi.org/10.25159/1727-7140/1921.

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Both oral and written communication is influential and prevalent in modern societies. This research study focused on interpersonal communication practices in a business context. The aim was to determine whether youths between 18 and 23 years of age undertaking their six-month period of internship as novice employees were adequately prepared to meet the demands of the workplace. Data were collected from the employers at organisations that employed novice employees. This provided critical perspectives on the competency of young people to cope with the communication demands of the workplace. Quan

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Weems, Elizabeth E. "Review of "Rhetorical work in emergency medical services: Communicating in the unpredictable workplace by Elizabeth Angeli," Angeli, E. L. (2019). Rhetorical work in emergency medical services: communicating in the unpredictable workplace. Routledge." Communication Design Quarterly 9, no. 1 (2021): 39–41. http://dx.doi.org/10.1145/3437000.3437006.

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In Rhetorical Work in Emergency Medical Services: Communicating in the Unpredictable Workplace (2019), Elizabeth L. Angeli explores the unpredictable workplaces which are the locations of emergency medical services provided by first responders, the EMS personnel who receive 911 calls but may have little idea about what to expect once they arrive at the site of the emergency. While rhetoric of health medicine (RHM) is not a new area of rhetoric, Angeli found little research about EMS professional rhetoric, leaving a void in understanding the modes of communication in these ever-changing, life-a

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McNaughton, David, and David Chapple. "AAC and Communication in the Workplace." Perspectives on Augmentative and Alternative Communication 22, no. 1 (2013): 30–36. http://dx.doi.org/10.1044/aac22.1.30.

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Abstract Communication in the workplace holds many challenges for persons with complex communication needs. A better understanding of workplace communication, and the use of evidence-based strategies for supporting workplace communication by persons who use AAC, can result in improved employment outcomes.

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B, Ena, Shahrina Md Nordin, and Rohani Salleh. "Internship Students’ Workplace Communication Skills: Workplace Practices and University Preparation." International Journal of Learning: Annual Review 16, no. 11 (2009): 439–52. http://dx.doi.org/10.18848/1447-9494/cgp/v16i11/46740.

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Lehtinen, Esa. "Multimediaalisuus ikkunana työelämän digitalisaatioon." Annales Academiae Scientiarum Fennicae 2024, no. 1 (2024): 44–59. http://dx.doi.org/10.57048/aasf.142011.

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Digitalization has had a profound effect on work practices. However, digital practices have not replaced older practices such as paper documents and face-to-face interactions. Rather, interaction in the workplace is multimedial: different forms of communication are intertwined with each other. In this article, drawing form interaction studies, I describe the effects of multimediality for workplace practices in two ways: how multimediality explains the often unconventional ways digital tools are used in workplaces, and how complex, longitudinal workplace processes are organized through multimed

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Mazzei, Alessandra, Alfonsa Butera, and Luca Quaratino. "Employee communication for engaging workplaces." Journal of Business Strategy 40, no. 6 (2019): 23–32. http://dx.doi.org/10.1108/jbs-03-2019-0053.

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Purpose This paper aims to explore the role of employee engagement for competitiveness. In particular, the role of employee communication to create engaging workplaces. Design/methodology/approach Two field surveys were conducted to assess, which are the most relevant leverages that contribute to create engaging (or disengaging) workplaces in Italy: the first one on a statistical sample of large companies, the second one on a snowball sample of employees. Findings Italian companies often miss the opportunity to create engaging workplaces and to exploit the potential of employee communication t

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Abigael Opeyemi Oluwalusi, Iyabo Mary Oyeleke, Khalid Olukayode Bada, Bolouboye Micah Eradiri, Aderibigbe Tope Adetola, and Anna Ukamaka Nwafor. "The role of interpersonal communication in promoting team morale: a case study of tech startups in Lagos, Nigeria." World Journal of Advanced Research and Reviews 24, no. 1 (2024): 1743–54. http://dx.doi.org/10.30574/wjarr.2024.24.1.3134.

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The study aimed to analyze the role of interpersonal communication in promoting team morale in the workplace. The sample (N =130) was drawn from different levels within the organization and the research technique utilized was a comprehensive survey methodology. The survey explored the crucial outlook of interpersonal communication in the workplace including team morale, employee’s performance, job satisfaction, and leadership style in promoting team morale. The exhaustive purpose of this study was to analyze how interpersonal communication affects team morale and employees performance in the w

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Masduki, Masadliahani, and Normah Zakaria. "Items for Measuring the Construct of Workplace Oral Communication Skills (WOCS) amongst Civil Engineering Students: Step by Step Using Exploratory Factor Analysis (EFA)." Pertanika Journal of Social Sciences and Humanities 30, no. 1 (2022): 209–27. http://dx.doi.org/10.47836/pjssh.30.1.12.

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One of the most crucial factors that influence the success of a construction project is communication. However, past studies found that communication failure frequently occurs at civil engineering workplaces. Among communication failures reported were oral communications, such as giving instruction and briefing; skills, which are supposed to be mastered by engineering graduates during their study years. Thus, students need to equip themselves with proper oral communication skills before they enter the industry. As such, this study aimed to develop a valid and reliable survey instrument to meas

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Mediana, Gabriel Andrei N., Bunag, et al. "INVESTIGATING ORGANIZATIONAL COMMUNICATION AT A CIVIL ENGINEERING WORKPLACE." International Journal of Education Humanities and Social Science 07, no. 03 (2024): 144–56. http://dx.doi.org/10.54922/ijehss.2024.0702.

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Organizational communication is the set of communication dynamics found within an organization. It is considered the unique approach of an organization when it comes to communicating internally and externally. This study focuses on civil engineers who are a part of a civil engineering institution and how their organizational communication works. For the research design, the descriptive qualitative design was employed. Data was gathered through an interview lasting ten to fifteen minutes. Thematic analysis was used to process the qualitative information gathered by the researchers. The research

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Burleson, Seterra D., Whitney A. Tyler, Debra A. Major, and Katelyn R. Reynoldson. "Women in STEM Workplaces and Computer-Mediated Communication." International Journal of Virtual Communities and Social Networking 10, no. 3 (2018): 1–22. http://dx.doi.org/10.4018/ijvcsn.2018070101.

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As women have the potential to bring unique perspectives to the workplace, the under-representation of women in STEM occupations is a severe limitation to global advancement through research and innovation. Workplace utilization of computer-mediated communication (CMC) may impact common barriers faced by women in STEM, such as stereotypes, a “chilly” workplace climate, lack of social support and mentorship opportunities, and work-family conflict. As organizations shift further into the use of virtual communication, it is essential to take advantage of CMC as a way to facilitate gender equality

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Ahmad Kamil, Maisarah, and Nadia Anuar. "Employers’ Viewpoints on Strategic Competence for Workplace Communication." International Journal of Education 14, no. 3 (2022): 56. http://dx.doi.org/10.5296/ije.v14i3.19998.

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Strategic competence refers to the use of both verbal and nonverbal communication to (1) compensate for breakdowns in communication, (2) manage insufficient competence in communication, or (3) enhance the effectiveness of communication (Canale, 1983). In the teaching and learning of English as a second or foreign language, such strategies are useful to ensure that messages are communicated accurately despite limitations in vocabulary or grammatical competence. In the context of higher education, these strategies are especially useful for fresh graduates who wish to seek employment in an Englis

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Abigael, Opeyemi Oluwalusi, Mary Oyeleke Iyabo, Olukayode Bada Khalid, Micah Eradiri Bolouboye, Tope Adetola Aderibigbe, and Ukamaka Nwafor Anna. "The role of interpersonal communication in promoting team morale: a case study of tech startups in Lagos, Nigeria." World Journal of Advanced Research and Reviews 24, no. 1 (2024): 1743–54. https://doi.org/10.5281/zenodo.15039669.

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The study aimed to analyze the role of interpersonal communication in promoting team morale in the workplace. The sample (<em>N</em> =130) was drawn from different levels within the organization and the research technique utilized was a comprehensive survey methodology. The survey explored the crucial outlook of interpersonal communication in the workplace including team morale, employee’s performance, job satisfaction, and leadership style in promoting team morale. The exhaustive purpose of this study was to analyze how interpersonal communication affects team morale and employees perfo

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Coffelt, Tina A., and Frances L. M. Smith. "Exemplary and Unacceptable Workplace Communication Skills." Business and Professional Communication Quarterly 83, no. 4 (2020): 365–84. http://dx.doi.org/10.1177/2329490620946425.

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Thematic analysis of interviews with 22 managers highlight their perspectives on exemplary and unacceptable workplace communication skills. Exemplary skills were perceived to be relatability, documentation, and audience awareness/adaptation, while unacceptable skills were verbal aggression, deception, and defensive communication behaviors. The findings contribute to closing-the-gap research by identifying highly notable skills—both positive and negative—on typical lists of business and professional communication skills. This study also enriches anticipatory socialization scholarship by its app

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Sutton, Ray. "Honing communication skills in the workplace." In Practice 27, no. 5 (2005): 272–74. http://dx.doi.org/10.1136/inpract.27.5.272.

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Mityagina, V. A., and A. P. Naumova. "Professional translators’ ethics in workplace communication." IOP Conference Series: Materials Science and Engineering 483 (March 20, 2019): 012010. http://dx.doi.org/10.1088/1757-899x/483/1/012010.

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Kennette, Lynne, and Lisa Rausch. "Positive Communication: Classroom, Workplace, And Parenting." Journal of Innovation in Polytechnic Education 7 (February 20, 2025): 1–8. https://doi.org/10.69520/jipe.v7i1.210.

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Education provides students with the important, domain-specific skills required for their chosen career (e.g., nursing, engineering, etc). However, institutions of higher education are also tasked with developing transferable or “soft” skills which will be beneficial in any career. These include communication, numeracy, interpersonal skills, critical thinking, problem-solving, information literacy, and many more. In this paper, we focus on the importance of positive communication both in the classroom and in a specific career (nursing). We also explain how this skill is important for parenting

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Fitsimmons, Gary. "The challenge of exceptional communication." Bottom Line 27, no. 2 (2014): 57–59. http://dx.doi.org/10.1108/bl-04-2014-0009.

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Purpose – The purpose of this article is to promote good communication practices. Design/methodology/approach – The article defines the elements of the communication process, shows the most likely trouble spots in that process and discusses what good communication practice looks like practically. Findings – The article’s findings are that the key to good communication practices is strong trusting relationships between the communicators. Practical implications – Good communication practices affect productivity and therefore the bottom line. Social implications – Workplace relationships affect t

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Coombs, W. Timothy, and Sherry J. Holladay. "Understanding the aggressive workplace: Development of the workplace aggression tolerance questionnaire." Communication Studies 55, no. 3 (2004): 481–97. http://dx.doi.org/10.1080/10510970409388633.

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Lee, Gary, Peter Knight, Sharyn Errington, and Peter Traynor. "Developing workplace Skills." Microbiology Australia 24, no. 4 (2003): 20. http://dx.doi.org/10.1071/ma03420.

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Lyons, Shelly, and Elizabeth Williams. "Communicating Workplace Spirituality." Journal of Education, Innovation and Communication 6, no. 1 (2024): 10–23. http://dx.doi.org/10.34097/jeicom-6-1-2.

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Workplace spirituality has been the focus of many studies, which underline its importance for organizations and employees. While most larger employers have embraced inclusion strategies that recognize and support neurodiversity, gender, race, ability, and other characteristics, spirituality appears to be excluded from the conversation, despite evidence of its benefits. This study explores the question, “how are large Canadian employers signalling a commitment to workplace spirituality to prospective employees?” Employing content analysis, the websites of 25 large Canadian organizations were ex

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Ezurike, Nduneche. "Bridging the Generational Gap in the Digital Age: Challenges and Strategies for Enhancing Workplace Cohesion and Performance." British Journal of Multidisciplinary and Advanced Studies 6, no. 3 (2025): 1–21. https://doi.org/10.37745/bjmas.2022.04899.

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This study examined the generational digital divide in Nigerian workplaces, focusing on how differences in digital literacy impact communication, collaboration, and overall productivity. Grounded in Generational Cohort Theory and Human Capital Theory, the research explored the unique challenges faced by different generational groups and how their varying experiences with technology shape workplace dynamics. A descriptive survey design was employed, gathering data from 283 respondents across different industries. Findings revealed while most employees are comfortable with digital tools, generat

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Bernard, Kevin Michael, and Eni Maryani. "Advocacy communication by Never Okay Project on sexual violence in the workplace." Jurnal Manajemen Komunikasi 8, no. 2 (2024): 202–23. http://dx.doi.org/10.24198/jmk.v8i2.50521.

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Sexual violence in the workplace in Indonesia continues to occur due to various factors. Never Okay Project became one of the organizations that seeks advocacy communication to increase participation of the actors involved and to influence company policies regarding sexual violence. This study aims to explore the advocacy communication carried out by Never Okay Project on sexual violence in the workplace. This research uses a qualitative approach with a case study method. Data within this research was obtained through interviews with organization manager, employer, advocacy targets, and issue

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Dai, Yuwan, Hao Li, Wenting Xie, and Tianyi Deng. "Power Distance Belief and Workplace Communication: The Mediating Role of Fear of Authority." International Journal of Environmental Research and Public Health 19, no. 5 (2022): 2932. http://dx.doi.org/10.3390/ijerph19052932.

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Power distance is the degree of acceptance of unequal distribution of power in societies. In a high power distance context, the acceptance of inequality conflicts with the operation of modern organizations, which causes obstacles to workplace communication or even triggers workplace accidents due to ineffective communication. We conducted four studies (N = 1063) to explore the relations between and mechanisms of power distance belief and workplace communication. In Study 1, the participants with high power distance belief had ineffective workplace communication—specifically ineffective communi

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Barrett, Bob. "Teaching E-Business Communications to Executive Masters of Business Administration (MBA) and Human Resource Management (HRM) Learners and Professionals." International Journal of Business Administration and Management Research 3, no. 3 (2017): 7. http://dx.doi.org/10.24178/ijbamr.2017.3.3.07.

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Communication problems in today’s business world constitute the cause for chaos, conflicts, and sometimes corruption on the behalf of employees and leaders when there is a lack in certain skills sets, ethical and logical reasoning, and overall understanding of the role and function of modern-day communications. Consequently, many communication problems can be prevented with proper standards and procedures. Many executive Masters of Business Administration (EMBA) and Human Resource Management (HRM) programs are now including business communications or components thereof communications and their

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Steimel, Sarah. "Communication Privacy Management and Pregnancy Loss in Interpersonal Workplace Communication." Women's Studies in Communication 44, no. 3 (2021): 397–418. http://dx.doi.org/10.1080/07491409.2020.1843579.

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Ranade, Nupoor, and Jason Swarts. "Humanistic communication in information centric workplaces." Communication Design Quarterly 7, no. 4 (2020): 17–31. http://dx.doi.org/10.1145/3363790.3363792.

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Professional writers adapt their skills to suit expanded professional roles that involve production and management of information, but preparation through mere skill-based training is problematic because that communication work is messy in ways that are not addressable through simple skills training. We must understand how skills "influence and shape the discursive activities surrounding their use" (Selber, 1994). This paper reports the results of a study of people trained in humanities disciplines like communication, English, writing studies, technical communication, etc., on how they have fo

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Fullerton, Lindsay. "Remote Control: Coordinating Collaborative Writing in Online Courses." Utah Journal of Communication 3, no. 1 (2025): 91–95. https://doi.org/10.5281/zenodo.15312852.

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This Great Idea for Teaching (GIFT) activity presents a collaborative writing simulation designed for online communication courses, particularly those focused on technical or professional writing. Inspired by a real-world workplace miscommunication, the activity replicates the challenges of remote teamwork by assigning students to small groups tasked with revising flawed communication templates. Each student is responsible for one document—such as a press release, email, or radio pitch—requiring them to coordinate messaging, correct inconsistencies, and collaborate asynchronously.

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Smallwood, Margaret Garnett. "The Need for Cross-Cultural Communication Instruction in U.S. Business Communication Courses." Business and Professional Communication Quarterly 83, no. 2 (2020): 133–52. http://dx.doi.org/10.1177/2329490620903730.

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U.S. undergraduate business communication (BCOM) classes teach students workplace communication fundamentals, but may not build the cross-cultural communication (CCC) skills that learners will need in today’s global workplace. This project surveyed BCOM instructors and students about the importance of including cross-cultural material in BCOM classes. While all instructors considered it at least moderately important to include CCC material, most covered the subject briefly. Students showed interest in receiving CCC training in their BCOM courses but received limited information about it in the

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