Dissertations / Theses on the topic 'Youth care services'
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Smith, Jennifer Ann. "An explorative study of child and youth care workers experiences of "lifespace therapeutic care"." Thesis, University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=init_4931_1178701317.
Full textScharff, Karen. "Predictors of Use and Outcomes of Youth and Family Centers." Thesis, University of North Texas, 2001. https://digital.library.unt.edu/ark:/67531/metadc2781/.
Full textLucero, Amanda. "Barriers to Services for Transitional Age Youth." CSUSB ScholarWorks, 2015. https://scholarworks.lib.csusb.edu/etd/191.
Full textAnglin, James P. "Staffed group homes for children and youth : constructing a theoretical framework for understanding." Thesis, University of Leicester, 2002. http://hdl.handle.net/2381/9296.
Full textRajan, Singhi. "Factors that guide toward the emancipation of foster care youth." CSUSB ScholarWorks, 2007. https://scholarworks.lib.csusb.edu/etd-project/3200.
Full textEllis, Kimberly R. "Foster parents' perceptions of independent living services for youth who age out of the system." Menomonie, WI : University of Wisconsin--Stout, 2004. http://www.uwstout.edu/lib/thesis/2004/2004ellisk.pdf.
Full textRobertson, Ebony. "Transitional services for emancipated foster youth| A grant proposal." Thesis, California State University, Long Beach, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=1527745.
Full textThe purpose of this project was to locate a potential funding source and write a grant to provide support and services to emancipated foster youth that will enable youth to obtain self-sufficiency and a healthy lifestyle. Emancipated foster youth experience many challenges once they exit the foster care system. The proposed program will give them an opportunity to increase their ability to live independently. An extensive literature review was performed to investigate the best ways to assist emancipated foster youth with addressing their needs such as housing, employment, education, social support, safe sex practices and mental health concerns. A search was conducted to locate an appropriate funder for this program.
California Community Foundation is the funder that was chosen to fund this program. This foundation is committed to assisting transition aged youth attain self-sufficiency. The program will provide support and services to emancipated foster youth in the city of Los Angeles, California.
Georgiades, Savvas Daniel. "A Follow-Up Outcome Evaluation of Independent Living Services for Foster Care Youth." FIU Digital Commons, 2003. http://digitalcommons.fiu.edu/etd/3580.
Full textStokes, Chelle J., and Stephanie Carolina Montes. "PROGRAM PARTICIPATION AND EXPERIENCES IN YOUNG ADULTS CURRENTLY OR FORMERLY RECEIVING FOSTER CARE SERVICES." CSUSB ScholarWorks, 2015. https://scholarworks.lib.csusb.edu/etd/140.
Full textHuizar, Cynthia, and Judy Andrea Lawrence. "FORMER FOSTER YOUTH PERSPECTIVES ON STRENGTHS AND NEEDED SERVICES OF THE FOSTER CARE SYSTEM." CSUSB ScholarWorks, 2018. https://scholarworks.lib.csusb.edu/etd/651.
Full textIbeabuchi, Geoffrey Bestman Echefu. "Developing child and youth care services in Nigeria : an analysis of contemporary problems and needs." Thesis, University of Stirling, 1986. http://hdl.handle.net/1893/22871.
Full textHolt-Gaines, Tinya Kay. "Analysis needs assessment of foster youth group homes." CSUSB ScholarWorks, 2000. https://scholarworks.lib.csusb.edu/etd-project/1614.
Full textPackard, Anna Elise. "Parent Functioning and Child Psychotherapy Outcomes: Predicting Outcomes in Usual Care." BYU ScholarsArchive, 2009. https://scholarsarchive.byu.edu/etd/2311.
Full textMpilambo, Jacques Elengemoke. "Reproductive health situation among youth in the Democratic Republic of Congo." Thesis, University of the Western Cape, 2015. http://hdl.handle.net/11394/5195.
Full textBackground: In the Democratic Republic of Congo, 22.2% of the total population is in the age group of 15 to 24 years. In this country, this population group faces a large number of reproductive health problems. Even though the concerned health officials have implemented several health care programs, the youth particularly girls still have many problems particularly lack of sexual health information, poor health care, inability to avoid early and unprotected sexual relationships, early marriage, early pregnancies, early childbearing, etc. Objectives: The aim of this study is to examine reproductive health issues among young women and to understand how they utilise the health care systems in their respective socio-economic and demographic characteristic. Data and Methods: Descriptive and multivariate analyses were used. Cross tabulation, Chi-square, Phi coefficient and Cramer‘s V were applied to test for association between independents and outcome variables. At multivariate level of analysis, binary logistic regression was performed. All analyses were performed using the Statistical Package for Social Sciences (SPSS) version 23.0. Results: The study found that young women who faced early sexual intercourse (OR=73.5) and those who experienced it at 16-17 (OR= 42.3) are more at risk of early marriage than those who initiated at the age 18-24. Meanwhile, young women with no education (OR=14.1), primary and secondary education (OR=10.7 and OR=8.6 respectively) have a higher risk of early union than their higher educated counterparts. Furthermore, respondents who married in their early adolescence (OR=38.3) and middle (OR=20.0) adolescence are more at risk of early childbearing than those who married in their emerging adulthood. Moreover, young women from Maniema, Equateur and Bas Congo provinces are 95%, 62% and 58% (respectively) less likely to have had at least four ANC visits than those from Kinshasa. Conclusion: There is an urgent need for formal sex education before first sexual initiation to give better options than early marriage to adolescent girls. Also, the disparities in the antenatal care services utilization between provinces should be addressed. The concerned authorities should balance the distribution of health facilities and qualified personal among provinces.
King, Amber E. "IMPACT OF ASSEMBLY BILL 12 ON EMANCIPATED FOSTER YOUTH." CSUSB ScholarWorks, 2016. https://scholarworks.lib.csusb.edu/etd/305.
Full textGandy, Megan E. "Assessing LGBTQ youth cultural competency in direct-care behavioral health workers: Development and validation of a measure." VCU Scholars Compass, 2015. http://scholarscompass.vcu.edu/etd/3741.
Full textRossouw, Lynette. "The implementation of changed policies pertaining to child and youth care : views and experiences of team members." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/1356.
Full textENGLISH ABSTRACT: The changes in child and youth care policies over the last fifteen years have had profound consequences for the staff at Youth Care and Education Centres (hereafter referred to as YCECs). These changes included systemic changes, philosophical changes, and changes in the way services are rendered to children and youth in their care. It was thus expected of team members to not only change their behaviours but to also make mind shifts. The mandates were that they move from working in silos (educators, residential educators and support team) to working in teams; from rendering generic services to developing individualised plans for children and youth; from following a medical (deficit) approach in service delivery to following a strength based- and developmental approach. Whereas a punitive approach to discipline was followed in the past staff members now have to follow a restorative approach. In addition, the emphasis on children’s rights, in general, and the abolishment of corporal punishment, in particular, brought about changes in the nature of the adultchild relationship. It was required of the team members to learn to use alternatives to this form of punishment. The study explored how the members of the institutional level teams at the four YCECs in the Western Cape were experiencing the implementation of changed child and youth policies. A combined quantitative and qualitative research methodology was followed in obtaining the data from the residential educators, as well as the educators and the support team members comprising of psychologists, school social workers, occupational therapists, and school nurses. The points of departure were the organisational learning model and the phases of team development. Findings derived from the empirical study were that the difference between the way the participants embraced and implemented changed policies and legislation had much to do with the guidance that the principal and senior management provided for them. Where the principal set the tone and conveyed the message that the implementation of the policies were not negotiable and gave staff members the opportunity to thoroughly discuss these changes, they eventually shared the underlying principles of the changed policies. Where the principal provided direction, support and encouragement for the implementation of the changed policies the participants felt secure and empowered. Where this support was not present participants felt uncertain and to some extent let down. When a shared vision was articulated to them the participants were able to align their personal visions thereto, which further led to a greater understanding of their roles within the team. Where participants, however, were not clear on the shared vision they seemed to struggle with role division and status and power issues. When team members were left to their own devices a measure of personal mastery still took place due to the commitment of individuals but team learning was either limited or virtually nonexistent. Systems thinking remained a challenge due to the forming of subgroups within the YCEC and the limited or nonexistent services rendered by external social workers to the families of the children and youth. The most important recommendations resulting from the study indicate that provision must be made for frameworks for the implementation of changes in policy and guidelines for team processes. To ensure that new staff is informed about the policies that guide their services an orientation programme must be in place. Training for principals in effective introduction and implementation of change should also be provided. To ascertain what the staff complement should be to effectively implement changes in the policies, a work-study and a fast track pilot project should be conducted. From this, job descriptions should be developed that make provision for the incumbent’s role within the team. Consideration should also be given to the incentive system that currently only makes provision for individual performance and could hamper teamwork.
AFRIKAANSE OPSOMMING: Die veranderinge in kinder- en jeugsorgbeleide oor die laaste vyftien jaar het diepgaande gevolge ingehou vir personeel by Jeugsorg- en Onderwyssentrums (hierna verwys as JSOS). Hierdie veranderinge het sistemiese en filosofiese veranderings, asook verandering in die wyse waarop dienste gelewer word, aan kinders en jeug in hul sorg, meegebring. Dit word dus van die spanlede verwag om nie net hul gedrag nie, maar ook hul denkwyse te verander. Die mandate vervat in die beleide is dat personeel skuif van werk in silos (opvoeders, residensiële opvoeders en ondersteuningspan) na werk in spanne; van die lewer van generiese dienste tot die ontwikkeling van individuale planne vir kinders en jeug; van die volg van ‘n mediese benadering aangaande dienslewering tot ‘n sterkte-gebaseerde- en ontwikkelingsbenadering. Waar daar in die verlede ‘n strafgerigte benadering gevolg is moet daar nou beweeg word na ‘n helende benadering. Verder het die klem op kinderregte in die algemeen, en die afskaf van lyfstraf in besonder, veranderings meegebring in die aard van die volwasse-kind verhouding. Dit was verwag van die spanlede om te leer om alternatiewes tot die vorm van straf aan te leer. Die studie het ondersoek ingestel na hoe lede van die inrigtingsgebaseerde span by die vier JSOS in die Weskaap die implementering van veranderde kinder- en jeugbeleid ervaar. ‘n Gekombineerde kwantitatiewe en kwalitatiwe navorsing metodologie was gevolg in die insamel van data van die residensiële opvoeders, die opvoeders en die lede van die ondersteuningspan (sielkundiges, skool maatskaplike werkers, arbeidsterapeute en skool verpleegkundiges). Die vertrekpunt was the organisasieleer model en die fases van spanontwikkeling. Bevindings wat gemaak is uit die empiriese studie was dat die verskille tussen die wyse waarop die deelnemers die veranderde beleid aanvaar en implementeer het baie te doen gehad het met die mate van leiding wat die prinsipaal en senior bestuur vir hul gegee het. Waar die prinsipaal die toon aangegee het en die boodskap oorgedra het dat die implementering van die beleide nie onderhandelbaar was nie en personeellede die geleentheid gebied is om die veranderings deeglik te bespreek, het hul geleidelik ingekoop in die veranderde werkswyses. Waar die prinsipaal rigting en ondersteuning vir die implementering van die veranderde beleid gebied het, het die deelnemers veilig en bemagtig gevoel. Waar die ondersteuning egter ontbreek het, het die deelnemers onseker en, tot ’n mate, in die steek gelaat gevoel. Wanneer ‘n gedeelde visie oorgedra is aan hulle was die deelnemers in staat om hul persoonlike visies in lyn te bring daarmee. Dit het verder aanleiding gegee tot beter begrip vir hul rolle binne die span. Waar deelnemers egter nie duidelik was oor die gedeelde visie nie, het dit geblyk dat hulle probleme gehad het met rolverdeling, status en magaangeleenthede in die span. Wanneer spanlede oorgelaat is aan hul eie lot het ‘n mate van persoonlike bemeestering nog plaasgevind as gevolg van die persoonlike toewyding van individue, maar spanleer was óf beperk óf feitlik afwesig. Sisteem denke was steeds ‘n struikelblok as gevolg van die vorming van subgroepe binne die JSOS en die beperkte of afwesige dienslewering deur eksterne maatskaplike wekers aan gesinne van die kinders en jong mense. Die belangrikste aanbevelings, wat voortspruit uit die studie, dui aan dat voorsiening gemaak moet word vir raamwerke vir die implementering van beleidsveranderings en riglyne vir spanprosesse. Om te verseker dat nuwe personeel ingelig is omtrent die beleide wat hul dienslewering rig moet ‘n oriënteringsprogram in plek wees. Opleiding van prinsipale in die effektiewe bekendstelling en implementering van veranderings moet ook voorsien word. Om vas te stel wat die aanvulling vir personeel moet wees om die veranderings in die beleid te implementeer, behoort ‘n werkstudie en ‘n snel loodsprojek onderneem word. Hieruit kan pligstate opgestel word wat voorsiening maak vir die ampsdraer se rol in spanverband. Oorweging moet geskenk word aan die aansporingstelsel wat tans net voorsiening maak vir individuele werksverrigting en wat spanwerk kan strem.
Chigona, Kupatsa Mnyozeni. "Nurse support for young adults during a first antiretroviral therapy visit at an urban primary health care clinic in Malawi." Thesis, Cape Peninsula University of Technology, 2018. http://hdl.handle.net/20.500.11838/2968.
Full textPrimary health care (PHC) is a frontline health care approach. It is the point of contact where people are kept well and where their quality of life is improved. All people diagnosed as HIV- positive are retested prior to antiretroviral therapy (ART) initiation to verify their serostatus. ART initiation is seen as a non-emergency treatment that provides many benefits if its initiation is accelerated, for example following up pregnant women after being diagnosed with HIV. However, accelerated initiation may lead clients to start treatment before they are ready to adhere to treatment outcomes. The purpose of this study was to describe the nurse support for young adults during a first antiretroviral therapy visit at an urban primary health care clinic in Malawi. A descriptive phenomenological design was followed at an urban setup in Zomba city, Malawi. The sample was selected through purposive sampling until data saturation was obtained. Individual semi- structured interviews were conducted with young adults aged 19 25 who have visited the clinic for their first ART according to an interview schedule and field notes for around 30 minutes in a private room. The data was analysed using distinctive process and a consensus meeting was held between the researcher and independent coder. The findings of the study could help the PHC services to retain and re-engage the young adults in HIV care and aid the Government of Malawi in achieving its Sustainable Development Goal (SDG) 3. Principles of trustworthiness and ethics were adhered to throughout the research process. Six themes, each with separate categories, emerged from the data analysis on the experience of young adults during their first visit for ART at an urban PHC clinic in Malawi. The results indicated the need for an environment that enhances a client-orientated approach with a focus on holistic well-being. Knowledge management should be used to provide relevant and sufficient information to a newcomer while maintaining ethics under difficult circumstances. The legal environment should have a focus on supporting clients that need comprehensive ART treatment. Motivation of the patient regarding taking antiretroviral treatment (ART) is thus essential. Young adults express the need to be supported by nurses with relevant information, privacy and confidentiality and the trusting client/nurse relationship which could help them to retain in ART care. Recommendations of this study was that nurses should be offered in-service training on youthfriendly programmes which focuses on the health care of young adults during their HIV/ART services. Nurses need to create trusting relationship for the young adults and providing in door game at the waiting area to keep them busy as they are waiting for the services. Nursing managers to lobby for funding to extend the clinic and be role models in providing relevant information to young adults. It was concluded that a first visit was both positive and challenging to the participant s; however, they experienced the health providers on the first visit to be caring and supportive.
Blakeslee, Jennifer E. "Exploring Support Network Structure, Content, and Stability as Youth Transition from Foster Care." PDXScholar, 2012. https://pdxscholar.library.pdx.edu/open_access_etds/620.
Full textPitcher, Claire. "Homeless and street-involved youth access to primary health care services : what helps and what gets in the way?" Thesis, University of British Columbia, 2016. http://hdl.handle.net/2429/60255.
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Nursing, School of
Graduate
VanKummer, Savannah, and Richard Vela. "How youth in transitional housing perceive the independent living program and aftercare services at Cameron Hill." CSUSB ScholarWorks, 2006. https://scholarworks.lib.csusb.edu/etd-project/2987.
Full textSchmidt, Jessica Danielle. "Assessing the Impact of Restrictiveness and Placement Type on Transition-Related Outcomes for Youth With and Without Disabilities Aging Out of Foster Care." PDXScholar, 2015. https://pdxscholar.library.pdx.edu/open_access_etds/2481.
Full textAgere, Leonard Munyaradzi. "An evaluation of the role of child and youth care centres in the implementation of South Africa’s children’s act." Thesis, University of Fort Hare, 2014. http://hdl.handle.net/10353/d1015406.
Full textAhlgren, Thorbjörn. "Institutionalisering på hemmaplan : En idés resa i den sociala barnavården." Doctoral thesis, Linnéuniversitetet, Institutionen för socialt arbete (SA), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-36715.
Full textOwen, Lloyd, and lloydsowen@bigpond com. "Looking for good practice and optimal services for youth facing homelessness with complex care needs and high risk or challenging behaviour." La Trobe University. School of Social Work and Social Policy, 2007. http://www.lib.latrobe.edu.au./thesis/public/adt-LTU20090121.152022.
Full textVan, Steenwyk Trina Jane. "A satisfaction survey of foster care adolescents participating in the independent living program." CSUSB ScholarWorks, 1995. https://scholarworks.lib.csusb.edu/etd-project/1082.
Full textAlba, Valorie Albertina, and Gloriana Parral. "Youths' perceptions of an independent living program." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2650.
Full textTannenbaum, Lloyd Gordon. "Parent/Professional Perceptions of Collaboration When Viewed in the Context of Virginia's Comprehensive Services Act System of Care." Diss., Virginia Tech, 2001. http://hdl.handle.net/10919/30165.
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Adabla, Samuel. "Perceptions, Attitudes and Beliefs of Youth Regarding the Use of Sexual and Reproductive Health (SRH) Services in Ashaiman, Ghana." Bowling Green State University / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1563531116481538.
Full textHart, Nicole Anita. "Social support among emancipated foster youth." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2122.
Full textBarcenas, Minerva. "Latino emancipated foster youth perceptions." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2510.
Full textHudson, Roshelle Darlene. "A descriptive study of the Dekalb county department of family and children services' educational program and academic performance of youth in foster care from 2009-2010." DigitalCommons@Robert W. Woodruff Library, Atlanta University Center, 2011. http://digitalcommons.auctr.edu/dissertations/238.
Full textBaeza, Deborah Nava, and Omyia Nikol Thurston. "Working with emancipated foster youth: An outcomes assessment of Cameron Hill Associates." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2387.
Full textHough, Christine Victoria. "Every child matters : a small scale enquiry into policy and practice." Thesis, University of Cumbria, 2010. http://insight.cumbria.ac.uk/id/eprint/3736/.
Full textSvensson, Sofie, and Amelia Albinsson. "Hur kan vi lösa det på hemmaplan? : En kvalitativ fallstudie om elva kommuners alternativ till placeringar av barn och ungdomar." Thesis, Hälsohögskolan, Jönköping University, HHJ, Avd. för socialt arbete, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-49671.
Full textSyftet med fallstudien var att undersöka hur socialtjänsten i Sveriges kommuner argumenterar för öppenvårdsinsatser som ett alternativ till placeringar av barn och unga. Vidare har intentionen varit att undersöka hur socialtjänsten genom måldokument och intervjuer argumenterar för sina insatser. Som datainsamlingsmetod användes elva måldokument följt av två intervjuer med tre informanter. Studiens resultat bearbetades genom en kvalitativ innehållsanalys och analyserades i relation till tidigare forskning, systemteori samt institutionell teori. Resultatet utgörs av en fallbeskrivning bestående av tre förhållningssätt till ”alternativ till placering”: vård på hemmaplan, kostnadseffektivisering och eklektism. Studien visade att socialtjänsten har ett flertal insatser att tillgå för att minska placeringar men att insatserna varierar mellan kommunerna. Det framgick att kommuner framförallt vill tillämpa omfattande öppna insatser på hemmaplan för att ersätta placering utanför det egna hemmet. Begrepp som hemmaplanslösningar och kvalificerad vård på hemmaplan återfinns i måldokumenten där kommunerna skriver att de vill utveckla och implementera familjeorienterade metoder. Vidare beskriver kommunerna att utvecklingen av insatser på hemmaplan är kopplade till mindre kostnader för kommunerna. Dessutom framgick det att öppenvårdsinsatser är under en pågående process och att det finns en otydlighet kring hur insatserna ska genomföras. Slutsatsen är att det är tvetydigt om öppenvårdsinsatser används i syfte att ersätta institutionsvård eller om de tillämpas som kompletterande insatser till barn och unga. Oavsett fanns det i det insamlade materialet en beskrivning av att utveckla omfattande öppenvårdsinsatser som möjliggör att barnet kan växa upp i sin hemmiljö, om inte för barnets bästa, för att resurserna ska räcka till.
Doetsch, Jane Marie. "Initial planning of a school-based clinic: pilot project in the Moreno Valley Unified School District." CSUSB ScholarWorks, 1989. https://scholarworks.lib.csusb.edu/etd-project/539.
Full textNielsen, Matilda, and Jenny Landebring. "Unga kvinnors uppfattning om sexuellt våld efter MeToo : En enkätstudie." Thesis, Linnéuniversitetet, Institutionen för hälso- och vårdvetenskap (HV), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-90941.
Full textBackground: According to WHO a third of all young women has reported that their first sexual encounter happened under duress. In 2018 more than 22 500 sexual offences were registered in Sweden. Sexual violence towards young women may have long-lasting effects such as impaired physical- and mental health. The MeToo movement saw the light of day in 2017 and has been described as a global uprising against sexual harassment and assault on women. Aim: The purpose of this paper was to describe young women’s views on sexual violence after the emergence of the MeToo movement. Method: In this paper a cross-sectional study with a quantitative approach. Data collection was made through questionnaires which was handed out at a youth guidance centre. The questionnaire consisted of questions/assumptions regarding sexual violence and the MeToo movement. The data was then described with descriptive statistics and analysed through a Chi2 test. Result: 103 women in total answered the questionnaire. Everything, from sexual humiliation to someone touching your genitals against you will, was considered an act of sexual violence by a majority of the participants. There were no significant differences when regarding factors, such as, age, lifestyle factors and conception of sexual violence. A majority of the participants had heard about the MeToo movement, 97.1% (n=99). However, only a few of the participants (2.1%) answered that the MeToo movement had changed their views on sexual violence. 35.1% (n=34) of the participating women answered that it has become easier to talk about sexual violence after the emergence of the MeToo movement. Only 14.6% (n=14) of the participants would report an act of sexual violence to the youth guidance centre. Conclusion: This study provides us with a greater understanding on how young women talk about and view sexual violence in the wake of the MeToo movement. In order to break the taboo regarding sexual violence through speaking about it and bringing it to light we might also be able to eliminate the feelings of shame that many victims feel.
Flowers, Sonja Anita. "Participating foster care youths' perceptions of an Independent Living Program." CSUSB ScholarWorks, 1996. https://scholarworks.lib.csusb.edu/etd-project/1266.
Full textIrizarry-Fonseca, Lesley Odette. "Foster care parents' perceptions of their foster care youth's self-efficacy beliefs." Diss., University of Iowa, 2011. https://ir.uiowa.edu/etd/2718.
Full textAdam, Shaneen. "Youth perception of service quality of large food retailers in the Cape Metropolis." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2654.
Full textRetailers (including food retailers) are facing challenging times due to the dynamic business environment. Increasing competition, uncertain economic environment. The sophistication of consumers has prompted retailers to improve not only their product offering but service quality too. Some food retailers, however, have gained a reputation for poor service quality. On the other hand, those food retailers providing high levels of service quality, warrant customer satisfaction and customer loyalty, and minimise customer defection, ultimately affecting positive profitability. The youth is a significant market to target for any retailer. Retailers that can attract and muster support from the youth can build long term relationships that result in strong customer loyalty. For this study, second and third year retail students enrolled at a university of technology were deemed as the target population following the rationale that these students would be familiar with retail concepts and be conscious of service quality issues. The study aimed to measure youth perceptions of service quality of large food retailers in line with the dimensions of the Retail Service Quality Scale (RSQS). An online survey was employed via the university’s intranet to where the youth customers were requested to rate their service quality perceptions of a large food retailer they frequented the most and to highlight areas of service quality that required attention. The results were generally neutral, large food retailers were generally perceived as fairly providing quality service in some areas, though in other areas not so successful. The findings reveal that youth significantly felt personal interaction and physical aspects of the retailer was the most important service quality determinant. In particular, convenient shopping was paramount; and thereafter quality goods and services offered by the retailer. The study further showed that youth favoured service quality offered by retailers over the price of goods and services. Therefore, youth would remain loyal to their food retailers that provide satisfactory levels of service quality even if their prices were higher than their competitors’ prices. Retailers that want to attract youth would need to improve the reliability dimension, which includes stock availability, and the service process relating to paying. The literature and the data collected provided the researcher with the opportunity to explore youth perceptions of service quality of food retailers in the Cape Metropolis.
Kim, Wonhee. "Association of Youth Mental Health Status with Caregiver Strain: The Moderating Role of Youth Mental Health Service Use in System of Care Research." Case Western Reserve University School of Graduate Studies / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=case1606841849946494.
Full textWhincup, Helen. "Direct work and home supervision requirements : a qualitative study exploring experiences of direct work from the perspectives of children, young people, and social workers." Thesis, University of Stirling, 2015. http://hdl.handle.net/1893/22280.
Full textDliwayo, Mziwodumo Archibald. "A survey of youth development projects in the Department of Social Development in the province of the Eastern Cape: a management perspective." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/4429.
Full textVale, Beth. "Of blood and belonging : the practice of antiretroviral treatment among HIV-positive youth in South Africa's Eastern Cape." Thesis, University of Oxford, 2015. https://ora.ox.ac.uk/objects/uuid:c3db9d98-7d18-4e39-b8ef-344f3bbbdbff.
Full textAluha, Roselidah Anyango. "Evaluation of the food service for adolescent boys in Mogale Child and Youth Care Centre in Gauteng, South Africa, 2012." Diss., University of Pretoria, 2013. http://hdl.handle.net/2263/43670.
Full textDissertation (MSc)--University of Pretoria, 2014.
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Sogwagwa, Manelisi. "Evaluation of the youth development programme at Swartland Municipality." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5174.
Full textENGLISH ABSTRACT: Swartland Municipality is situated in the West Coast of the Western Cape Province as one of the thirty municipalities in the province. Swartland Municipality, like other municipalities, is faced with socio-economic challenges such as crime, unemployment and low levels of education. although the unemployment rate is not so high when compared with some of the municipalities in the province, Swartland amongst other challenges is faced with the problem of access to tertiary education. As a result the agricultural sector dominates as the main economic activity. As part of the effort to address some of its socio-economic challenges, Swartland Municipality’s Youth Development programme was established in partnership with Umsobomvu Youth Fund and named Youth Advisory Centre (YAC). It was established mainly to uplift the living conditions of youth in Swartland by assisting them with career guidance advice, CV writing, and to start own businesses. To achieve this two officials were employed, one as Career Guidance Advisor, and the other one as an Outreach Officer. These two officials had the same duties but the Outreach Officer was appointed mainly to bring services to Swartland areas which are far from where the Youth Advisory Centre is located. However, to ensure that the programme achieves its goals, programme evaluation has to be carried out. Programme evaluation assists in determining the programme’s shortcomings and the areas that need improvement. In this study programme evaluation has been carried out to determine if what is planned gets implemented, and the extent to which programme plans are achieved. In doing so, the researcher used the YAC’s plans, reports, Swartland Municipality annual reports and held semistructured interviews with two senior officials of Swartland Municipality who are involved in the YAC and with the two appointed YAC officials mentioned above. These data collection instruments provided the researcher with the information on what the YAC planned and what it achieved from July 2006 to April 2009. The researcher analysed this data and found that not all YAC plans and reports were available and some contradictions existed in targets between YAC plans, the Memorandum of Agreement (MOA) between Swartland Municipality and Umsobomvu, and Swartland Municipality’s Annual reports. Despite these findings, it was found that the YAC plans correspond with the YAC results reported; therefore the YAC has been implementing its plans. Although the YAC did not meet all of its targets, the difference between the planned outputs and achieve outputs was not big. On the basis of these findings, the researcher recommended that there should be an integrated planning process to set up YAC’s performance standards and the YAC has to improve its performance in most of its key outputs, especially in supporting the youth in business development and opportunities.
AFRIKAANSE OPSOMMING: Swartland Munisipaliteit is aan die Weskus van die Wes-Kaap Provinsie as een van die dertig munisipaliteite in die provinsie. Soos ander munisipaliteite, staar Swartland Munisipaliteit sosio-ekonomiese uitdagings soos misdaad, werkloosheid en lae vlakke van opvoeding in die gesig. Swartland staar, onder andere, die uitdaging van toegang tot tersiêre opvoeding in die gesig, alhoewel die werkloosheidsyfer nie so hoog is as dit met dié van ander munisipaliteite in die provinsie vergelyk word nie. Gebrek aan toegang tot tersiêre opvoeding veroorsaak dat die landbousektor oorheers as die hoof ekonomiese aktiwiteit wat die meeste van die mense in die Swartland gebied in diens neem. Swartland munisipaliteit se Jeugontwikkelingsprogram is in samewerking met die Umsobomvu Jeugfonds as deel van die inisiatief om van die sosio-ekonomiese uitdagings aan te spreek gestig en die Jeug Raadgewende Sentrum (JRS) het tot stand gekom. Dit is hoofsaaklike gestig om die lewensomstandighede van die jeug in Swartland te verbeter deur hulle by te staan met loopbaanvoorligting, die skryf van CV’s en om hul eie besighede op die been te bring. Twee beamptes is aangestel om hierdie doelwit te bereik, een as Loopbaan Voorligting Raadgewer en die ander as Uitreikbeampte. Hierdie twee beamptes het dieselfde pligte, maar die uitreikbeampte is hoofsaaklik aangestel om dienste wat ver vanaf die Jeug Raadgewende Sentrum geleë is, nader aan die Swartland areas te bring. ’n Evaluasie moet uitgevoer word om te verseker dat die program sy doelwitte bereik. Programevaluering het ten doel om die program se tekortkominge en die areas vir verbetering te bepaal. Programevaluasie is in hierdie studie uitgevoer om te bepaal of dit wat beplan is, geïmplementeer word, en in watter mate die program planne verwesenlik word. Die navorser het gebruik gemaak van JRS planne, verslae en Swartland Munisipaliteit se jaarverslae. Semi-gestruktureede onderhoude is met twee senior beamptes van die Swartland Munisipaliteit wat by die JRS betrokke is, en die bogenoemde aangestelde JRS beamptes gevoer. Hierdie data insameling instrumente het aan die navorser die inligting gegee oor wat die JRS beplan en wat dit vanaf July 2006 Tot April 2009 vermag het. Die navorser het hierdie data ontleed en gevind dat nie alle JRS planne en verslae beskikbaar was nie. Daar was ook teenstrydighede in doelwitte tussen JRS planne, die Oorenkoms Memorandum tussen Swartland Munisipaliteit en Umsobomvu en Swartland Munisipaliteit se Jaarverslae. Ten spyte van hierdie bevindings is daar bevind dat die JRS planne met die JRS resultate soos gerapporteer in die verslae ooreenstem, dus het die JRS hul planne geïmplementeer. Die JRS het egter nie al die doelwitte bereik nie, maar die verskil tussne die beplande en werklike uitsette was nie groot nie. In die lig van hierdie bevindings stel die navorser voor dat daar geïntegreerde beplanning moet wees om die JRS se prestasie standaarde op te trek, en die JRS moet hul prestasie in die meeste van die sleutel uitsette verbeter, veral in die ondersteuning van die jeug in besigheidsontwikkeling en geleenthede.
Sinukela, Patuxolo Otto. "A critical analysis of the contribution of a poverty alleviatioon programme for youth development." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/d1012081.
Full textEdmund, Ampeire. "The utilisation of HIV services on campus by the students of the University of the Western Cape." Thesis, University of the Western Cape, 2009. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_7383_1299041199.
Full textThis qualitative study was conducted from June to November 2009, using designed questionnaires for sixty three (63) registered students and five (5) HIV program staff .The main reason for this study was to understand the underlying factors for why students may utilize or may not utilize the available HIV services on campus. The willingness of students to express their views was a positive finding in this study. Majority students who answered the questionnaires were quite aware of these HIV services. They also agreed that services provided are good. The study also found out that females utilized these services more than males and majority of students learnt of the HIV services from the HIV programs pamphlets and website thus indicating that the HIV program at UWC is function. However the research study also found out that the though students are aware of these services few utilize them and majority are females thus leaves a question why males do not utilize.
Palmer, Michele. "The capacity building programme for youth at risk in the Western Cape: A community-based alternative for rehabilitation and reintegraton." University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&.
Full textGeza, Gcobisa. "Evaluation of the effect of adolescent and youth friendly services implementation on HIV testing uptake among youth (aged 15 – 24 years) in health facilities of Amathole district, Eastern Cape." University of Western Cape, 2020. http://hdl.handle.net/11394/7642.
Full textHuman Immunodeficiency Virus (HIV) prevalence and new infections rate among young people in Southern Africa is high despite various programmes implemented to address general population prevention and treatment. The youth has a low HIV testing uptake even though there seems to be high HIV prevalence among this age population group. Youth focused interventions have proven to be a success in encouraging young people to have an HIV test done as part of improved health-seeking behaviours. In South Africa, such an intervention was initially implemented by LoveLife and later adopted in 2006 by the government as Adolescent and Youth Friendly Services (AYFS) for a larger-scale implementation in Primary Health Care facilities as a strategy to improve youth Sexual and Reproductive Health.