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Dissertations / Theses on the topic 'Agency services'

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1

Taylor, Teresa Brooks. "Agency Training 101." Digital Commons @ East Tennessee State University, 2012. https://dc.etsu.edu/etsu-works/3640.

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Slomp, Mark William, and University of Lethbridge Faculty of Education. "Measuring the efficacy of career development services : agency and service providers perceptions." Thesis, Lethbridge, Alta. : University of Lethbridge, Faculty of Education, 2006, 2006. http://hdl.handle.net/10133/360.

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This study examined the perspectives of agencies providing career development services in Canada concerning the current state of efficacy assessment. The central question guiding this research was: How do representatives of career services agencies perceive their evaluation practices and the results they are obtaining? A total of 147 (n=147) agency representatives participated in an on-line survey. The data obtained through the use of this survey were analyzed using a mixed methods design - methods included frequency analysis, Chi square analysis and qualitative methods (to conduct content ana
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Peoples, Paula Beth. "Pay-per-visit for Home Health Agency nurses." CSUSB ScholarWorks, 1997. https://scholarworks.lib.csusb.edu/etd-project/1410.

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Putnina, Aivita. "Maternity services and agency in post-Soviet Latvia." Thesis, University of Cambridge, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.624521.

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Kiemtore, Bertrand. "Management structure of communication agency with comprehensive services." Thesis, Сумський державний університет, 2013. http://essuir.sumdu.edu.ua/handle/123456789/33167.

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A communication agency is a company responsible for guiding any business, community, association in the development of its internal and / or external to promote the image of the company to the public and external partners. When you are citing the document, use the following link http://essuir.sumdu.edu.ua/handle/123456789/33167
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6

Octarra, Harla Sara. "Making visible inter-agency working processes in children's services." Thesis, University of Edinburgh, 2018. http://hdl.handle.net/1842/31219.

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Inter-agency working has been promoted as a way forward to improve public services, including children's services. However, the terminology is problematic because it often overlaps with other terminologies, such as partnership or collaboration. As a consequence, when describing working arrangements between people and organisations, a 'terminological quagmire' results (Leathard, 1994, p5), with 'definitional chaos' (Ling, 2000, p83). This definitional chaos is replicated in the on-going challenges found by research, on inter-agency working. While much literature has focussed on these challenges
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Quiroz, Jose de Jesus. "A survey of client satisfaction with agency services provided by Trinity Children and Family Services." CSUSB ScholarWorks, 2001. https://scholarworks.lib.csusb.edu/etd-project/1997.

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The study explores and describes the satisfaction that clients placed at Trinity Children and Family Services have with the agency's therapeutic services. Therapeutic services in this case refers to the therapy that the residents receive from their individual and group therapists, and their interactions with the unit case manager/dorm supervisor and unit counselors.
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Paul, Shook Ching. "The cost of providing welfare services through a voluntary agency." Thesis, Paul, Shook Ching (1991) The cost of providing welfare services through a voluntary agency. Masters by Research thesis, Murdoch University, 1991. https://researchrepository.murdoch.edu.au/id/eprint/41385/.

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Preface The aim of this study is to ascertain the full costs of providing welfare services through a voluntary agency. To ascertain full costs is to take into consideration not only those costs concerned with actual fiscal outlay but also the imputed costs of providing services by volunteers. While the scale of the research may be modest, the study will provide a useful start for future independent assessment of the costs of providing services through voluntary agencies. The availability of such data will enable a balanced assessment to be made of various public policy alternatives in the prov
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Castagnet, Ayres Synead Goldie, Quiroz Daniel Castillo, Arroyo Mark Phillp Pomazongo, and Vargas Catirin Beatriz Ramos. "Agencia digital de empleo en servicios para el hogar." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/652872.

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Debido a la coyuntura actual y la necesidad de apoyo en las actividades diarias en el hogar, junto con las de trabajo y estudio, los hogares se ven en la búsqueda de personas que los apoyen con sus tareas domésticas. Por ello, Willasun al identificar esta necesidad propone una plataforma digital para la contratación de proveedores (personas que brindan servicios para el hogar). El servicio de Willasun tiene como principal misión brindar confianza, mediante el uso de filtros rigurosos para la selección de proveedores apropiados en las tareas que les sean asignadas. Para ello, se implementará lo
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Lee, Larry Joe. "Community-based intervention services: Program effectiveness in a child protection agency /." The Ohio State University, 1997. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487946776021868.

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White, John H. (John Hubert). "Evolution Incidence and Components of U.S. Police Agency Mental Health Services." Thesis, North Texas State University, 1987. https://digital.library.unt.edu/ark:/67531/metadc330895/.

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Postal survey research was conducted between September and November, 1986, to gather information concerning the evolution, existence and extent of mental health services available to police personnel. Questionnaires were mailed to all 366 municipal, county, and state police agencies in the United States that employed 200 or more workers. Usable data were obtained from 76.8% of the agencies surveyed. Of the 281 respondents who returned usable data, 65.1% reported the existence of mental health services available to their police personnel. The majority of respondents (58.6%) perceived their men
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12

Egan, Diana Ray, and Meri Lynn Vandom. "Kin caregivers' perceptions of social worker and agency services and support." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2783.

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Investigates kin caregiver's perceptions about social workers and child welfare agencies they worked with in caring for court dependent relative children who are/were placed in their care. A stratified random sample from 150 interviews of kin caregivers with dependent relative children maintained by San Bernardino and Riverside County Child Protective Services allowed for qualitative analysis of interview responses that related kin caregiver's perceptions of social workers and social service agencies. Results indicate that some relative caregivers were satisfied with the support they received
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Ravell, Sara. "Offering of support services : threat or opportunity for the estate agency branch?" Thesis, University of Gävle, Department of Business Administration and Economics, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-148.

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<p>During several years influencing opinions has been working for a renewal of the Estate agents act. One of the matters that the Commission of Inquiry is handling is the question whether estate agents will be permitted to offer support services to their customers. In the light of the current investigation it has been my objective with this memorandum to describe the complexity about support services and also to what use these services could be for the consumers as well as to the estate agency branch. During my work with this memorandum I have identified two main theories. While one of the the
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Abdullah, Muhammad Tanweer. "An analysis of the challenging environment of inter-agency collaboration for primary health care in Pakistan." Thesis, Lancaster University, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.321900.

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Liston-Garcia, Barbara Christine. "A Document Analysis of Two States' Child Protective Services Agency Permanency Policies." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4305.

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U.S. Child Protective Services Agencies (CPSA) have had mixed success in achieving stable, permanent placements for foster care children. To address the adverse effects of unstable placements on foster care children's emotional well-being and physical development, the Adoption and Safe Families Act of 1997 was enacted to better ensure permanency, safety, and well-being of children in foster care. Using Stone's policy paradox as the framework, the purpose of this qualitative document analysis was to explore whether policy constructs contributed to the success or failure of promoting permanency
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Marine, Marjorie Butler. "Marketing health care services for a preventive health care agency : a categorical study." Virtual Press, 1987. http://liblink.bsu.edu/uhtbin/catkey/530368.

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The purpose of the study was to determine the needs of one marketing segment of clients seen in a contraceptive clinic in the Midwest. The marketing segment targeted for study was women with positive Pap smears. A comparison group of women with negative Pap smears was sampled from the same clinic during the time frame July 1, 1982, to July 1, 1984.Nine research questions were investigated. Responses have been reported relative to the following questions:1. Does the incidence of positive Pap smears depend on the presence of cervical infection a woman may have?2. Does the incidence of positive P
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Krassy, Margaret Mary. "As things change : an ethnography of a community health nursing agency /." Access Digital Full Text version, 1995. http://pocketknowledge.tc.columbia.edu/home.php/bybib/12136505.

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Thesis (Ed.D.)--Teachers College, Columbia University, 1995.<br>Includes tables. Typescript; issued also on microfilm. Sponsor: Elizabeth M. Maloney. Dissertation Committee: Herve Varenne. Includes bibliographical references (leaves 153-167).
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Hibbs, Julie Anne, and Stephen Michael Thomas. "Client functionality, filial abuse and agency interventions." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2452.

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Donoghue, Freda. "The 'stranger' in the workplace : a sociological analysis of the agency temporary worker." Thesis, University of Leicester, 1991. http://hdl.handle.net/2381/4611.

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Recent labour market studies have focussed on the increasing importance of non-standard forms of employment. This study on agency temps aims to contribute to this body of literature, but proposes an alternative perspective. Focussing on the temp's particular employment relationship rather than on the approach of the secondary labour market or the currently fashionable 'flexibility debate', this thesis suggests that the temp's three-way employment relationship is a determinant of the temp's working situation. Labour law literature has shown that the temp's employment status is open to conjectur
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Woodbine, Gordon F. "Moral choice in an agency framework and related motivational typologies as impacted by personal and contextual factors for financial institutions in China." Thesis, Curtin University, 2002. http://hdl.handle.net/20.500.11937/667.

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In this study an empirical investigation is conducted of the factors affecting moral choice, a necessary antecedent to moral behaviour (or action). The theoretical framework has drawn upon Rest's (1983, 1986) model of moral behaviour, with particular interest in the components motivation and moral judgment. The theoretical framework also integrates agency theory, with its emphasis on the individual as a psychological egoist, as a perspective from which to test hypotheses about determinants of moral choice and the motivational typologies arising from moral choice. Such hypothesis testing is und
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Tserema, Motlapele Lucy. "Collaboration in multi-agency teams : a case study in child protection / by Motlapele Lucy Tserema." Thesis, North-West University, 2008. http://hdl.handle.net/10394/2127.

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O'Neil, Dara Veronica. "Predicting public managers' readiness for contracting of professional services in a changing State Government Agency." Diss., Available online, Georgia Institute of Technology, 2007, 2007. http://etd.gatech.edu/theses/available/etd-06282007-154406/.

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Thesis (Ph. D.)--Public Policy, Georgia Institute of Technology, 2008.<br>Dr. Hans Klein, Committee Member ; Dr. Diana Hicks, Committee Member ; Dr. Barry Bozeman, Committee Member ; Dr. Gordon Kingsley, Committee Chair ; Dr. Michael Meyer, Committee Member.
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Woodbine, Gordon F. "Moral choice in an agency framework and related motivational typologies as impacted by personal and contextual factors for financial institutions in China." Curtin University of Technology, School of Accounting, 2002. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=12493.

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In this study an empirical investigation is conducted of the factors affecting moral choice, a necessary antecedent to moral behaviour (or action). The theoretical framework has drawn upon Rest's (1983, 1986) model of moral behaviour, with particular interest in the components motivation and moral judgment. The theoretical framework also integrates agency theory, with its emphasis on the individual as a psychological egoist, as a perspective from which to test hypotheses about determinants of moral choice and the motivational typologies arising from moral choice. Such hypothesis testing is und
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Beatty, Kate, Paul Campbell Erwin, Ross C. Brownson, Michael Meit, and James Fey. "Public Health Agency Accreditation among Rural Local Health Departments: Influencers and Barriers." Digital Commons @ East Tennessee State University, 2018. https://dc.etsu.edu/etsu-works/6822.

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Objective: Health department accreditation is a crucial strategy for strengthening public health infrastructure. The purpose of this study was to investigate local health department (LHD) characteristics that are associated with accreditation-seeking behavior. This study sought to ascertain the effects of rurality on the likelihood of seeking accreditation through the Public Health Accreditation Board (PHAB). Design: Cross-sectional study using secondary data from the 2013 National Association of County & City Health Officials (NACCHO) National Profile of Local Health Departments Study (Profil
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Mayekiso, Pumza. "Identification of the determinants of customer satisfaction with services provided by a selected pension fund agency." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1021059.

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Understanding customers’ views on service quality is important for any business providing service and interested in making sure that they are being responsive to customers. Continuous evaluation of customer satisfaction is an important factor in the service sector. To date, most attempts have focused on what determines customer satisfaction in services rendered by organisations. The primary objective of the current study was to identify the determinants of customer satisfaction with services at Government Employees Pension Fund. The study investigated how customer satisfaction (the dependent v
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Young, Rebecca. "Perceptions of Homelessness and Strategies for Receiving Services Among the Florida Homeless." Honors in the Major Thesis, University of Central Florida, 2014. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/1660.

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Homelessness is a complex problem replete with profound social distress and suffering, but with few adequate solutions. The homeless are a marginalized population particularly vulnerable to structural forces and policy decisions, including lack of affordable housing, unemployment, systemic inequalities, and lack of adequate social safety net. Perspectives of homeless people are understudied in anthropological scholarship which tends to focus on service providers, with comparatively less attention on homeless people themselves who are commonly subjected to medicalizing and criminalizing discour
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Gill, John. "Transparency of purpose and methods in a grass-roots agency a program evaluation of the Unitas Therapeutic Community Inc. : a project based upon an independent investigation /." Click here for text online. Smith College School for Social Work website, 2007. http://hdl.handle.net/10090/1040.

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Thesis (M.S.W.)--Smith College School for Social Work, Northampton, Mass., 2007<br>Typescript. Thesis submitted in partial fulfillment for the degree of Master of Social Work. Includes bibliographical references (leaf 58).
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Juarez, Ignacio A. "Object/shape recognition technology: an assessment of the feasibility of implementation at Defense Logistics Agency Disposition Services." Thesis, Monterey, California: Naval Postgraduate School, 2014. http://hdl.handle.net/10945/44590.

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Reissued 25 Feb 2015 with corrections to pp. iii and xxv.<br>Approved for public release; distribution is unlimited<br>Reissued 25 Feb 2015 with corrections to pp. iii and xxv.<br>The Defense Logistics Agency Disposition Services (DLA DS) is facing substantial potential budget cuts, which will require the organization to increase efficiency and cut costs. DLA DS is assessing the feasibility to improve the item disposal process with an object/shape recognition technology as a means to increase efficiency. The technology may potentially reduce the time required to identify items in order to rout
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Čambálová, Lucie. "Analýza potenciálu konzultačních služeb v cestovním ruchu - založení a rozvoj firmy ČambiTour." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-136280.

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This diploma thesis deals with the evaluation of potential of consulting services in outgoing tourism. Based on several key research revealed that in the Czech Republic there is no specialized travel agency focused on consulting services. Demand for these services is quite high, people miss the personal approach and the opportunity to consult their holidays with a travel consultant. The solution could be to create a new travel agency ČambiTour with focuse on consulting services. Providing of these services, however, must be free of charge - Czechs have not been prepared to pay for these servic
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Nordström, Anton, and Vincent Pontho. "Advertising agencies’ attractiveness in the exploration phase." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-90594.

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This paper digs deeper into the concept of attraction and what makes a marketing agency attractive. The authors focus on the very first stage of a business relationship before the project sets off, seeking to uncover what attraction is and which factors influence it. Through 6 semi structured interviews with companies which has been in a business relationship with marketing agencies the authors investigates what attracted them to that particular agency. As new information appeared in the interviews, the theoretical framework has been extended with more material. At the end of the paper the aut
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MacKendrick, Amelia Anne. "Investigating the development of community pyschology through multi-agency working in educational psychology services (Volume 1 of 1)." Thesis, University of Essex, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.506082.

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Price, Terry K. "Curriculum change in FE colleges in England and Wales : the impact of Manpower Services Commission/Training Agency funding." Thesis, University of Kent, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.292215.

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Moro, François. "L'administration du système de santé : les effets de la création de l'agence régionale de santé." Thesis, Montpellier 1, 2014. http://www.theses.fr/2014MON10002/document.

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L'administration du système de santé s'est profondément renouvelée avec l'instauration d'agences sanitaires. La mise en place de l'ARS en 2009 participe à l'unification de l'action sanitaire au niveau régional qui faisait défaut sous l'emprise de l'ARH. L'introduction de l'ARS ne traduit qu'une simplification apparente du dispositif de l'action sanitaire, à la confluence du modèle de l'agence sanitaire et de l'Administration territoriale de l'Etat. Cette nouvelle agence apparait alors comme une agence territoriale inédite qui trouve une expression particulière dans son intervention sur le syst
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Louws, Margie. "Electronic multi-agency collaboration : a model for sharing children's personal information among organisations." Thesis, University of Bradford, 2010. http://hdl.handle.net/10454/5694.

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The sharing of personal information among health and social service organisations is a complex issue and problematic process in present-day England. Organisations which provide services to children face enormous challenges on many fronts. Internal ways of working, evolving best practice, data protection applications, government mandates and new government agencies, rapid changes in technology, and increasing costs are but a few of the challenges with which organisations must contend in order to provide services to children while keeping in step with change. This thesis is an exploration into t
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Wong, Sai Man. "Versioning of Web Services for the Swedish Public Sector’s secure electronic mail service Mina meddelanden." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-177577.

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Mina meddelanden (English: My Messages) is a secure electronic mail service provided by seven Swedish public authorities, which may be used by the Swedish population to electronically receive mail from the public sector. The IT infrastructure of this mail service is primarily developed and maintained by the Swedish Tax Agency. It is built on Web Services and the principles of Service-Oriented Architecture (SOA). This allows external stakeholders to connect to the system as subsystems: Senders, Postal Services or Mailbox Operators, each designed to either send, mediate or receive mail using Web
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Louws, Margie. "Electronic Multi-agency Collaboration. A Model for Sharing Children¿s Personal Information Among Organisations." Thesis, University of Bradford, 2010. http://hdl.handle.net/10454/5694.

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The sharing of personal information among health and social service organisations is a complex issue and problematic process in present-day England. Organisations which provide services to children face enormous challenges on many fronts. Internal ways of working, evolving best practice, data protection applications, government mandates and new government agencies, rapid changes in technology, and increasing costs are but a few of the challenges with which organisations must contend in order to provide services to children while keeping in step with change. This thesis is an exploration into
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Bryant, Lonnie Lashawn. "Two Essays on the Conflict of Interests within the Financial Services Industry-- Financial Industry Consolidation: The Motivations and Consequences of the Financial Services Modernization Act (FSMA) and “Down but Not Out” Mutual Fund Manager Turnover within Fund Families." [Tampa, Fla] : University of South Florida, 2008. http://purl.fcla.edu/usf/dc/et/SFE0002624.

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Leon, E. Nathanael, and Todd N. Paulson. "Analysis of the United States Marine Corps' utilization of Defense Logistics Agency disposition services as a source of supply." Monterey, California. Naval Postgraduate School, 2011. http://hdl.handle.net/10945/11063.

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MBA Professional Report<br>The mission of Defense Logistics Agency (DLA) Disposition Services (DDS) is to provide centralized Defense (DoD) disposal management of excess and surplus military property supporting U.S. military forces worldwide, federal agencies, state agencies, and foreign military sales. An important component of this mission is the reutilization of excess military equipment within the military services in order to prevent wasteful DoD purchases. DoD reutilization-the use of excess or surplus property to meet known or anticipated requirements-has been a prominent topic within t
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Haugen, Kay Smith. "Preparation for high school mathematics reform in the northeast Georgia RESA district a "stage of concerns" approach to examining professional learning /." Click here to access dissertation, 2008. http://www.georgiasouthern.edu/etd/archive/summer2008/kay_s_haugen/Haugen_Kay_S_200805_edd.pdf.

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Thesis (Ed.D.)--Georgia Southern University, 2008.<br>"A dissertation submitted to the Graduate Faculty of Georgia Southern University in partial fulfillment of the requirements for the degree Doctor of Education." Under the direction of Gregory Chamblee. ETD. Electronic version approved: May 2008. Includes bibliographical references (p. 116-128) and appendices.
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Vábková, Markéta. "Uplatnění marketingového řízení v CK Santini Tour." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-10127.

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Thesis discusses the aplication of marketing activities within the marketing management in a small travel agency SANTINI Tour. The first part of the work is intent on the formulation of basic theoretical background. Marketing and process of marketing management is described below with regard to the specific product - services in tourism. In the second part of the work there is briefly described the selected travel agency - SANTINI Tour. The process of marketing management is applied to this travel agency. The main part is focused on analyzing the process of marketing management in CK SANTINI T
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Davidian, Andreza. "Crafting Universal Health : bureaucratic Agency in the Evolution of Brazil’s Health System." Electronic Thesis or Diss., Rennes, École des hautes études en santé publique, 2024. http://www.theses.fr/2024HESP0003.

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Le système public de santé brésilien couvre plus de 150 millions de personnes sur le plus grand territoire d’Amérique du Sud, ce qui en fait l’un des plus grands systèmes universels au monde. La compréhension de ce processus peut fournir des enseignements précieux sur la manière de mettre en place un système de santé universel et décentralisé, notamment dans un pays autrefois considéré comme l’un des plus inégalitaires de la planète. Cette thèse examine le rôle des gestionnaires publics fédéraux, en particulier au sein du Ministère de la Santé, ainsi que celui des spécialistes de la santé publ
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Le, Voguer Gildas. "Secret et démocratie dans l'Amérique de l'après-guerre : le contrôle parlementaire de l'activité des services de renseignement, 1947-1987." Orléans, 1992. http://www.theses.fr/1995ORLE1012.

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Wilson, Joanne. "'Spaces to speak' of sour milk : exploring African-Caribbean-British women's activism and agency on childhood sexual abuse from the 1980s to the present day." Thesis, London Metropolitan University, 2016. http://repository.londonmet.ac.uk/1251/.

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The aim of this research study is to add the voices of African- Caribbean British female victim-survivors of childhood sexual abuse (CSA) to existing knowledge(s) on childhood sexual victimization. In so doing the study will examine whether racialisation, racism and cultural identity and cultural factors have had any bearing on African Caribbean British women’s 'space to speak' of childhood sexual abuse. The study also explores Black British feminist activism on CSA from the late 1970s- mid 1980s in order to further explore the issue of spaces to speak. The thesis presents findings from 5 in-d
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Hill, Andrea Frances. "A study of factors which influence the initial engagement of clients in counselling in an agency offering marriage counselling services." Master's thesis, University of Cape Town, 1987. http://hdl.handle.net/11427/16393.

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Includes bibliography.<br>The problem of initially engaging clients in counselling, at an agency offering marriage counselling services, is complex. It is often difficult to motivate the couple to come together to the first interview. Many clients book appointments which they do not keep, and others attend only one interview. The aim of this .study was to identify specific factors likely to influence the initial engagement of clients with marital problems in an agency setting. A literature survey was done and four groups of factors likely to influence the initial engagement of clients in couns
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Paulin, Cédric. "Vers une politique publique de la sécurité privée?Réguler la sécurité privée (1983-2014)." Thesis, Université Paris-Saclay (ComUE), 2017. http://www.theses.fr/2017SACLV077/document.

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La création, en 2011-2012, du Conseil national des activités privées de sécurité (CNAPS), nouvelle agence parapublique chargée de la régulation et du contrôle de la sécurité privée réglementée, a été perçue, tant par les professionnels du secteur que par les autorités publiques et même politiques (« révolution du secteur trente ans après la loi de 1983 »), comme une réforme fondamentale répondant aux évolutions de la sécurité privée. Cette réforme, qui intervient 30 ans après la première loi, celle du 12 juillet 1983, dite fondatrice en matière de sécurité privée, n’en est-elle qu’un lointain
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Santiago, João Diogo Pratas Branco. "EIOPA’s digital services tender offer." Master's thesis, Instituto Superior de Economia e Gestão, 2019. http://hdl.handle.net/10400.5/19276.

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Mestrado em Finanças<br>Nesta situação fictícia analisámos um procedimento de procurement a nível europeu na indústria de serviços digitais desenvolvido pela Autoridade Europeia de Seguros e Pensões (EIOPA) com o intuito de criar um Repositório Central (RC) para o reporting das empresas de fundos de pensões como primeiro passo a dar para a implementação do Produto Individual de Reforma Pan-Europeu (PEPP). Desde o processo de seleção do fornecedor mais adequado, os desafios que decorrem desta parceria empresarial são analisados através do âmbito da teoria da agência. Adicionalmente, identificám
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Roberts-Lombard, Mornay. "The influence of the marketing concept on company performance with specific reference to customer services within the travel agency industry in the Western Cape." Thesis, Peninsula Technikon, 2001. http://hdl.handle.net/20.500.11838/1701.

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Thesis (MTech (Marketing))--Peninsula Technikon, 2001<br>Companies operating in the service industry must take note of three important marketing tasks. The first of these tasks is that companies should realise that they must provide the market with a variety of products. Businesses should therefore furnish the market with a diversified product range. Secondly, customers expect from the business sector to provide them with a quality service that even exceeds their own expectations. Thirdly, to ensure its survival in a competitive environment, the company should improve the productivity of its e
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Garthwaite, Tony. "The theories and practice of inter-agency working across the public sector : a critical overview of implementing collaboration within social services in Wales." Thesis, University of South Wales, 2016. https://pure.southwales.ac.uk/en/studentthesis/the-theories-and-practice-of-interagency-working-across-the-public-sector(83faa731-bc8f-4d90-b97b-c73c9889fcc4).html.

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Collaboration has been a central feature of Welsh Government policy in respect of delivering effective public services for over a decade yet continues to be difficult to achieve in a meaningful way across sectors, organisations and boundaries. The report of the Commission on Public Service Governance and Delivery in Wales (2014) reinforced the importance of pursuing collaborative initiatives and offered proposals for approaching collaboration more consistently and effectively. This thesis adds new knowledge to understanding the complexities of collaboration through a critical overview of three
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Daniels, Ceri. "Surfing the edge of chaos : professional identity constructs of senior children's services leaders in the context of the agency-structure nexus." Thesis, University of Huddersfield, 2015. http://eprints.hud.ac.uk/id/eprint/29157/.

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This qualitative study explores and examines how local authority Directors of Children’s Services (DCSs) experience and make sense of their professional identity as senior public leaders. Through extended in-depth interviews with fourteen DCSs from a northern region of the UK, it focuses on perceptions and representations of how they construct, reconstruct and enact their identity in everyday practice and social encounters in a turbulent, complex and often uncertain organisational and policy context. With occupational backgrounds largely in education or social work, DCSs are held ‘professional
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Potter, Michael Ross. "Striving for Balance: An Exploration of Regulatory Effectiveness in Financial Services Regulation, 1989 to 2008." Diss., Virginia Tech, 2012. http://hdl.handle.net/10919/27950.

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Financial services regulators are tasked with balancing the conflicting roles of empowering and policing their regulated communities. In order to be effective, agencies must be able to accomplish both tasks. This analysis examines several determinants of effectiveness among U.S. bank regulators. Using statistical and narrative analyses, it examines factors that have contributed to the regulatory effectiveness of the National Credit Union Administration, Office of the Comptroller of the Currency, and Office of Thrift Supervision. The study focused on the relationships between regulatory abili
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