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1

Cantle, E. T. "HOME IMPROVEMENT AGENCY SERVICES." Property Management 5, no. 2 (1987): 160–64. http://dx.doi.org/10.1108/eb006656.

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2

Porteous, Colin. "Technical Services Agency (TSA), Glasgow." Town Planning Review 59, no. 1 (1988): 18. http://dx.doi.org/10.3828/tpr.59.1.711460057642522j.

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3

Mortimer, Kathleen. "Services advertising: the agency viewpoint." Journal of Services Marketing 15, no. 2 (2001): 131–46. http://dx.doi.org/10.1108/08876040110387926.

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4

Na, Woonbong, Roger Marshall, and Youngseok Son. "How Businesses Buy Advertising Agency Services." Journal of Advertising Research 43, no. 1 (2003): 86–95. http://dx.doi.org/10.2501/jar-43-1-86-95.

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5

Bidwell, Bronwyn. "AGENCY SOCIAL WORKERS IN CHILDREN'S SERVICES." Children and Young People Now 2025, no. 2 (2025): 24–27. https://doi.org/10.12968/cypn.2025.2.24.

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6

Samir Ghanem, Abrar. "Translation Agency." Arabic Journal for Translation Studies 3, no. 9 (2024): 205–10. https://doi.org/10.63939/ajts.45xvba18.

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During the last decades, and particularly after the beginning of the 21st century, sociological approaches in translation studies have tackled the attention of both scholars and translators. Translation scholars have become more interested in the roles of translators and mediators in the field of Translation Studies, due to the cultural influence translators play. Therefore, the concept of ‘Agency’ has been largely spotted on, to elaborate more on the descriptive theoretical approaches that make the business; of translation, and audiences more ‘agent-aware’ on one hand, and to make translators
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7

Samir, Ghanem Abrar. "Translation Agency." Arabic Journal for Translation Studies 3, no. 9 (2024): 205–10. https://doi.org/10.5281/zenodo.14031304.

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During the last decades, and particularly after the beginning of the 21st century, sociological approaches in translation studies have tackled the attention of both scholars and translators. Translation scholars have become more interested in the roles of translators and mediators in the field of Translation Studies, due to the cultural influence translators play. Therefore, the concept of ‘Agency’ has been largely spotted on, to elaborate more on the descriptive theoretical approaches that make the business; of translation, and audiences more ‘agent-aware’ on one hand,
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8

Stephenson, Jo. "SEND services." Children and Young People Now 2018, no. 1 (2018): 42–43. http://dx.doi.org/10.12968/cypn.2018.1.42.

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The introduction of area-wide multi-agency inspections of special educational needs and disabilities services has highlighted the challenges of implementing system reforms while continuing to deliver quality provision
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9

Stephenson, Jo. "Multi-agency safeguarding." Children and Young People Now 2022, no. 5 (2022): 38–39. http://dx.doi.org/10.12968/cypn.2022.5.38.

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10

Githae, Lilian, James Gatauwa, and Felix Mwambia. "Factors Affecting Uptake of Agency Banking Services Among Customers in Rural Kenya: A Case of Narok County." European Scientific Journal, ESJ 14, no. 16 (2018): 224. http://dx.doi.org/10.19044/esj.2018.v14n16p224.

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The objective of this study was to analyze factors affecting uptake of agency banking services among customers in rural Kenya. Specifically, the study sought; to examine the effect of fraud on uptake of agency banking services among customers in Kenya; to determine the extent to which skills of agents affect uptake of agency banking services among customers in Kenya; To establish the effect of location on uptake of agency banking services among customers in Kenya and to find out how confidentiality affect agency banking services uptake among rural customers in Kenya. A multivariate regression
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11

Forsyth, Leslie. "The Community Technical Services Agency (COMTECHSA) Limited." Town Planning Review 59, no. 1 (1988): 7. http://dx.doi.org/10.3828/tpr.59.1.73j8611wp571h2q4.

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12

Oh, Soo-Kyung. "Factors Influencing Operation of Travel Agency Services." Journal of the Korea Contents Association 7, no. 10 (2007): 283–92. http://dx.doi.org/10.5392/jkca.2007.7.10.283.

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13

Dicke, Lisa A., and J. Steven Ott. "Public Agency Accountability in Human Services Contracting." Public Productivity & Management Review 22, no. 4 (1999): 502. http://dx.doi.org/10.2307/3380933.

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14

Millman, J. "Marketing the services of a suburban agency." Journal of Visual Impairment & Blindness 81, no. 7 (1987): 297–99. http://dx.doi.org/10.1177/0145482x8708100706.

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15

BRADFORD, ROGER. "Promoting inter-agency collaboration in child services." Child: Care, Health and Development 19, no. 6 (1993): 355–67. http://dx.doi.org/10.1111/j.1365-2214.1993.tb00741.x.

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16

Turnbull, Sarah, and Colin Wheeler. "Exploring advertiser's expectations of advertising agency services." Journal of Marketing Communications 22, no. 6 (2014): 587–601. http://dx.doi.org/10.1080/13527266.2014.920902.

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17

Highfill, John, George Mundle, Charles Page, and Edmund Armentrout. "Multi-Agency Information Management for Human Services." Journal of the American Planning Association 52, no. 1 (1986): 76–82. http://dx.doi.org/10.1080/01944368608976862.

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18

Tan, Jon Chiew Kwee, and Richard Lee. "An agency theory scale for financial services." Journal of Services Marketing 29, no. 5 (2015): 393–405. http://dx.doi.org/10.1108/jsm-02-2014-0039.

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Purpose – The purpose of this paper is to draw on agency theory (AT) to develop and validate a scale to investigate customers’ loyalty towards salespersons under agency problems. Especially with credence services, customer-salesperson relationships are beset by problems that stem from personal differences and conflicts of interests. Design/methodology/approach – The context is financial investment services in Indonesia. Following Churchill’s (1979) procedure, initial qualitative surveys generated a pool of 44 items for the three AT asymmetries of risk, goal and information. Expert panel valida
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19

Jocić, Lidija, Aleksandra Vujko, and Aleksa Panić. "Services quality as a factor for bridging the gap between expected and perceived services in agency business." Turisticko poslovanje, no. 33 (2024): 71–78. http://dx.doi.org/10.5937/turpos0-49765.

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The paper is based on the assumption that quality service is a factor in achieving competitive advantage and positioning on the tourist market of agency business, and that quality is achieved through a series of relationships in the tourist-employee relationship. If the employee treats the tourist with respect, provides accurate and reliable information and exceeds the tourist's expectations with the service provided, he will get a loyal guest who will, based on the "word of mouth " system, spread positive experiences to the others, so they will also become clients of the agency. If we look at
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20

Utomo, Wahyu Setyo, Teguh Pramono, and Heru Marwanto. "QUALITY OF LICENSING SERVICES FROM THE INVESTMENT AND INTEGRATED ONE-STOP SERVICES AGENCY OF NGANJUK REGENCY." Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara 8, no. 1 (2024): 136–48. http://dx.doi.org/10.30737/mediasosian.v8i1.5595.

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The Investment and Integrated One-Stop Services Agency of Nganjuk Regency is one of the regional government agencies in Nganjuk Regency which is an agency specifically tasked with providing licensing services that directly relate to the community. The Investment and Integrated One-Stop Services Agency of Nganjuk Regency is required to improve the quality of its services. The research method used by researchers is qualitative research with a descriptive research type. The results of the research show that based on Parasuraman's theory, measuring the quality of public services can be viewed from
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21

Myerson, Roger B. "Local agency costs of political centralization." Theoretical Economics 16, no. 2 (2021): 425–48. http://dx.doi.org/10.3982/te3763.

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We analyze a model of moral hazard in local public services, which could be efficiently managed by officials under local democratic accountability, but not by officials who are appointed by the ruler of a centralized autocracy. The ruler might prefer to retain an official who diverted resources from public services but contributed part to benefit the ruler. The autocratic ruler would value better public services only when residents reduce taxable investments, which become unprofitable without good public services. For local government to benefit local residents, they must have some decentraliz
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22

Batten, Robyn, and Neil Mellor. "The Agency Review System." Journal of Drug Issues 16, no. 2 (1986): 295–301. http://dx.doi.org/10.1177/002204268601600214.

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The growth and diversification of alcohol and drug services and the increased demand for accountability of public monies, has stimulated the development of monitoring and review systems. This article describes the development and utilisation of an agency review system to monitor a broad range of alcohol and drug agencies. The review contains standard practices and indicators which identify and measure the quality of organisational structure and services. This is a developmental approach to agency review which emphasises the involvement of management and staff in a process evaluation of their a
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23

Hayes, Derren. "TECHNOLOGY IN CHILDREN'S SERVICES." Children and Young People Now 2018, no. 4 (2018): 27–30. http://dx.doi.org/10.12968/cypn.2018.4.27.

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Children's services are increasingly using technology to boost information sharing among professionals and across agency and geographical boundaries to get help to vulnerable children and families earlier
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24

Hamdan, Muhammad Umar, and Rahmi Widyanti. "PENGARUH SISTEM INFORMASI KEPEGAWAIAN DAN PENDIDIKAN DAN PELATIHAN TERHADAP LAYANAN KENAIKAN PANGKAT PNS (Studi Kasus pada BKD Pemerintah Propinsi Kalimantan Selatan)." AL-ULUM : Jurnal Ilmu Sosial dan Humaniora 11, no. 1 (2025): 131. https://doi.org/10.31602/alsh.v11i1.19078.

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This research aims to: (1) Investigate and assess the impact of the Personnel Information System on public servant advancement services at the Regional Personnel Agency of the South Kalimantan Provincial Government. (2) Investigate and assess the impact of Education and Training on the promotion services of public servants at the Regional Personnel Agency of the South Kalimantan Provincial Government. (3) Investigate and assess the concurrent impact of the Personnel Information System and Education & Training on public servant advancement services at the Regional Personnel Agency of the So
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25

Yuliantini, Yuliantini, Sarinah Sihombing, Theresye Yoanyta Octora, Euis Saribanon, and Muhammad Thamrin AR. "Services Quality of Ship Agency and Services Interpersonal Communication In Shipping Companies." Devotion Journal of Community Service 3, no. 8 (2022): 699–706. http://dx.doi.org/10.36418/dev.v3i08.171.

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This study aims to analyze the relationship between ship agency service quality, interpersonal communication and user satisfaction at PT Buana Listya Tama, either partially or simultaneously. This study uses a quantitative method by conducting a survey, and the data is analyzed using correlation and regression. The results showed that the interpersonal communication variable was also positively correlated with customer satisfaction with a t-count value of 6.108 and greater than t-table of 1.998 so that Ho was rejected and Ha was accepted. Through the F test, it is known that the quality of ser
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26

Kriatov, Roman. "General theoretical characterization of contractual obligations for the provision of agency services." Law and innovations, no. 3 (47) (September 22, 2024): 50–56. http://dx.doi.org/10.37772/2518-1718-2024-3(47)-8.

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Problem setting. The development of market economy and globalization of business processes have increased the importance of agency services. However, the legal regulation of agency relations in Ukraine is characterized by gaps and conflicts, creating problems in law enforcement practice. This problem is particularly acute in the field of courier activities, where issues of consumer protection and distribution of responsibility between the agent and the principal arise. Purpose of research is to conduct a comprehensive theoretical and legal analysis of contractual obligations for the provision
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27

Bhan, Nandita, and Anita Raj. "From choice to agency in family planning services." Lancet 398, no. 10295 (2021): 99–101. http://dx.doi.org/10.1016/s0140-6736(21)00990-9.

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28

Aljareh, S., and N. Rossiter. "Towards security in multi-agency clinical information services." Health Informatics Journal 8, no. 2 (2002): 95–103. http://dx.doi.org/10.1177/146045820200800207.

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29

Pecora, Peter J., Jill M. Kinney, Linda Mitchell, and Grant Tolley. "Selecting an Agency Auspice for Family Preservation Services." Social Service Review 64, no. 2 (1990): 288–307. http://dx.doi.org/10.1086/603764.

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30

Pontes, Manuel C. "Agency theory: A framework for analyzing physician services." Health Care Management Review 20, no. 4 (1995): 57–67. http://dx.doi.org/10.1097/00004010-199502040-00010.

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31

Sellers-Rubio, Ricardo, and Juan L. Nicolau-Gonzálbez. "Assessing performance in services: the travel agency industry." Service Industries Journal 29, no. 5 (2009): 653–67. http://dx.doi.org/10.1080/02642060902720147.

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32

Vanden Bergh, Bruce G., Sandra J. Smith, and Jan L. Wicks. "Internal Agency Relationships: Account Services and Creative Personnel." Journal of Advertising 15, no. 2 (1986): 55–60. http://dx.doi.org/10.1080/00913367.1986.10673006.

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33

Vanderpoorten, Mary Beth. "The Effect of Automation on Subscription Agency Services." Serials Librarian 14, no. 3-4 (1988): 49–54. http://dx.doi.org/10.1300/j123v14n03_06.

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34

Bernstein, Susan R. "Contracted Services: Issues for the Nonprofit Agency Manager." Nonprofit and Voluntary Sector Quarterly 20, no. 4 (1991): 429–43. http://dx.doi.org/10.1177/089976409102000406.

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35

John, Nancy R. "Providing Outsourced Internet Services to a Government Agency." IFLA Journal 25, no. 2 (1999): 87–89. http://dx.doi.org/10.1177/034003529902500204.

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36

Christian, Jane, and Eilish Gilvarry. "Specialist services: the need for multi-agency partnership." Drug and Alcohol Dependence 55, no. 3 (1999): 265–74. http://dx.doi.org/10.1016/s0376-8716(99)00021-6.

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37

Hardy, Brian, Ingrid Mur-Veemanu, Marijke Steenbergen, and Gerald Wistow. "Inter-agency services in England and The Netherlands." Health Policy 48, no. 2 (1999): 87–105. http://dx.doi.org/10.1016/s0168-8510(99)00037-8.

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38

Kendrick, Michael. "Some lessons concerning agency transformation towards personalised services." International Journal of Leadership in Public Services 5, no. 1 (2009): 47–54. http://dx.doi.org/10.1108/17479886200900009.

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39

Garner, Philip. "Reflections on Agency Change at Buffalo River Services." Mental Retardation 36, no. 4 (1998): 314–16. http://dx.doi.org/10.1352/0047-6765(1998)036<0314:roacab>2.0.co;2.

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40

Flecknoe-Brown, Jacquie. "CSV Protective Services as an Agency of Change?" Australian and New Zealand Journal of Family Therapy 14, no. 1 (1993): 41–44. http://dx.doi.org/10.1002/j.1467-8438.1993.tb00936.x.

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41

Packard, Thomas. "Organizational change tactics in a homeless services agency." Nonprofit Management and Leadership 30, no. 2 (2019): 353–63. http://dx.doi.org/10.1002/nml.21386.

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42

Twardzik, Erica, Megan MacDonald, and Alicia Dixon-Ibarra. "The Relationship Between State Lead Agency and Enrollment Into Early Intervention Services." Journal of Early Intervention 39, no. 3 (2017): 253–63. http://dx.doi.org/10.1177/1053815117708999.

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Services offered through Part C of the Individuals With Disabilities Education Improvement Act improve cognitive, behavioral, and physical skills for children less than 3 years old at risk for or with a disability. However, there are low enrollment rates into services. Various Lead Agencies oversee services through Part C, and states determine which agency is in charge of administering these services. The objective of this study was to describe odds of enrollment into early intervention services based on the department administering services (Lead Agency). Each state’s Lead Agency (Education,
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43

Tibbert, Louise. "How to manage agency staff." Children and Young People Now 2015, no. 15 (2015): 34. http://dx.doi.org/10.12968/cypn.2015.15.34.

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44

O'Brien, Wendy. "The Development of a Family Support Agency Protocol for its Relationship with Protective Services— A Joint Effort by Clients, Staff and Protective Services." Children Australia 14, no. 4 (1989): 7–9. http://dx.doi.org/10.1017/s0312897000002435.

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Family support agencies that undertake work with families where protective concerns are evident, are frequently placed in the difficult situation of deciding whether to involve Protective Services, and if so, how to do this and remain a helping agency in the eyes of the parents.Alys Key Family Care has found it immensely valuable to meet with a group of service users to consider the issues of (1) passage of information from the agency to Protective Services, and (2) circumstances which warrant involvement of Protective Services.Unlike many professionals, the client group expressed clear and co
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45

Maemunah, Siti, Ade Irfani Nugraha Damanik, Agus Yuliyanto, Honny Fiva Akira Sembiring, Sugiyanto Sugiyanto, and Edhie Budi Setiawan. "Price Competitiveness and Service Quality Have an Impact on Ship Agency Contributions." Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 10, no. 2 (2023): 186. http://dx.doi.org/10.54324/j.mtl.v10i2.1137.

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The study aims to determine the relationship between price, service quality, customers’ satisfaction, and competitiveness on ship agency services and their impact on PT. Maritel Bahtera Abadi Marunda as mediated by the ship agency services. A sample of 100 respondents from PT. Maritel Bahtera Abadi Marunda, consists of company’s competitors and consumers of the Ship Agency Sector, was taken from the primary data using Quantitative method with Explanatory research design. The correlation coefficient analysis method, path analysis tests, and hypothesis testing were used to test instrument and cl
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46

Mia, Rosmiati, Hastuti, Barnas Benny, and Mulyana Deni. "The Successful Implementation of Public Service Agency in Politeknik Negeri Bandung Through Identification of Business Units." International Journal of Arts and Social Science 5, no. 10 (2023): 144–52. https://doi.org/10.5281/zenodo.7758532.

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Article 1 point (1) of Law no. 23 of 2005 concerning the Financial Management of Public Service Agencies states that the Public Service Agency (BLU) is an agency within the government that was formed to provide services to the community in the form of providing goods and/or services that are sold without prioritizing seeking profit and in carrying out their activities based on the principle of efficiency. and productivity. This study aims to identify business units to support the implementation of the Public Service Agency (BLU) at Politeknik Negeri Bandung (Polban) which will be implemented s
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47

Nyambane, David, and Munyengabe Albert. "Agency Banking and Accessibility to Financial Services of Commercial Banks in the Northern Province of Rwanda." INOSR HUMANITIES AND SOCIAL SCIENCES 9, no. 2 (2023): 66–85. http://dx.doi.org/10.59298/inosrhss/2023/6.5.4000.

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This research project was on assessing the effects of agency banking on accessibility to financial services in commercial banks in the Northern Province of Rwanda. The study adopted a descriptive research design. The population was 555 agents under which sample size was 233 people found using the Yamae formula. The study used a stratified and simple random sampling method. Also, different research instruments of data collection were used which include: journals, articles, document analysis and questionnaires. The reliability of the study was tested by carrying out pilot research and found that
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48

IARMOLOVYCH, D. Yu. "AGENCY SERVICES FOR MARINE VESSELS: INSTRUMENTS OF ECONOMIC SCIENCE AND PRACTICE." Economic innovations 20, no. 2(67) (2018): 210–21. http://dx.doi.org/10.31520/ei.2018.20.2(67).210-221.

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Topicality. Actuality of the problem of determining the boundaries of agency activity. Identification of the features of its activities. Creation of a favorable climate for the agency market in Ukraine, which will allow the country to occupy the appropriate place in the world transport market of labor distribution. Aim and tasks. The purpose of the article is to develop theoretical, methodological and practical proposals for the market of maritime agency, which will allow to approve the status of the country as a naval state and increase the profitability of this entrepreneurial activity in Uk
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49

Румянцева, I. Rumyantseva, Смарагдов, I. Smaragdov, Мотохин, and A. Motokhin. "Assessment Services Market Competition." Auditor 1, no. 4 (2015): 64–67. http://dx.doi.org/10.12737/10927.

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The article presents the results of the analysis of the Russian assessment services market performed by the method of market cores based on data of the rating&#x0D; agency «Expert RA» by volumes of total revenue of leading valuating companies in 2013, and quantitative valuation of the level of market competition.
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50

Md. Milan, Khan, and Mumu Fahmida Emran. "Public Relations and Marketing (Prm) Exposing Services in University Libraries:." DIU Journal of Business and Entrepreneurship 10, no. 02 (2016): 49–57. http://dx.doi.org/10.36481/diujbe.v010i2.nnyzz355.

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University library is the strongest pillar and hub of information dissemination. The main objective of the university library is to support its parent institutions in teaching, learning and research through the provisions of relevant information resources both in print and non-print forms. In the digital era, public relations and marketing (PRM) play an imperative role to provide proper services for the right users at the right time of the right information. The present study aims to interpret the use and awareness of public relations and publicity by the library personnel. The research paper
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