Relevant bibliographies by topics / Banks services market

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Banks services market'

Author: Grafiati
Published: 28 May 2022
Last updated: 30 July 2025

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Journal articles on the topic "Banks services market"

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SHIRINYAN, Aram, and Lada SHIRINYAN. "COMPETITIVENESS OF UKRAINE’S BANKING SERVICES MARKET: RIVALRY FACTOR, TRENDS AND RESULTS." Economy of Ukraine 2019, no. 6 (2019): 18–38. http://dx.doi.org/10.15407/economyukr.2019.06.018.

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The authors propose a new methodology for the integrated assessment of the competitiveness of Ukraine’s banking services market, which reflects the result and perfection of the competitive interaction of banks and determines the degree of advantage of the set indicators of Ukraine’s banking services market over the set indicators of other sectors of economy and the corresponding markets in other countries. The approach is realized from the standpoint of competitive interaction of banks, business efficiency and distribution of services and is tested to analyze the situation in 2006–2017. The pr
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Олцаева, Т. З., Г. А. Наликова, З. Б. Анджаева, А. Д. Кептулова, Э. Б. Лиджиева, and Э. Н. Джапова. "Electronic services in banks." Экономика и предпринимательство, no. 9(146) (January 22, 2023): 1258–61. http://dx.doi.org/10.34925/eip.2022.146.9.250.

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В статье рассматривается система электронных услуг в банках. Приведены особенности рынка банковских услуг. Представлены базовые виды финансовых технологий в обеспечении конкурентоспособности коммерческого банка. The article discusses the system of electronic services in banks. The features of the banking services market are given. The basic types of financial technologies in ensuring the competitiveness of a commercial bank are presented.
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Zemlyacheva, Olga Andreevna. "BANKS AND INSURANCE COMPANIES IN THE FINANCIAL SERVICES MARKET." Scientific Bulletin: finance, banking, investment., no. 4 (53) (2022): 80–86. http://dx.doi.org/10.37279/2312-5330-2020-4-80-86.

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Foreign and domestic practice indicates that banks and insurance companies are key participants in the global, international and national financial markets and their segments, including financial services markets. The analysis of the world economy, the services market, financial services, and the banking and insurance markets for 2009–2016 confirmed the conclusions that banks and insurers are the drivers of the global economic and financial system, as well as key components of the services and financial services markets. The same can be said about economically developed countries, where bankin
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Voinova, Yevheniia. "The competitiveness of Ukraine’s banks in the world banking market." Herald of Ternopil National Economic University, no. 4(90) (December 12, 2018): 81–98. http://dx.doi.org/10.35774/visnyk2018.04.081.

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The article examines the market of banking services in Ukraine through comparing indicators of competitiveness of Ukrainian banks and banks with foreign capital in the domestic market and global market. Taking into account the network-type structure of banks, six groups of banks are determined according to the degree of branching, namely: systemically important banks, all-Ukrainian equilibrium banks, all-Ukrainian concentrated banks, regional banks, local individual banks, closed banks. A particular emphasis is placed on a range of banking services and pricing policies of banks groups. The cla
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Sukhonos, Victor, Yulia Serpeninova, Serhiy Makarenko, Viktoriia Levkulych, and Galina M. Kolisnyk. "Audit of banks as public interest entities: Segmentation and conjuncture of the bank audit market in Ukraine." Banks and Bank Systems 16, no. 1 (2021): 138–51. http://dx.doi.org/10.21511/bbs.16(1).2021.13.

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An important factor in restoring the confidence of financial consumers in banks is to provide auditors with credible and detailed financial statements and their solvency. This study is a pilot step in clarifying the auditor’s role in ensuring the banks’ reliability as public interest entities in Ukraine. It is aimed at investigating the segmentation of the banking audit services market in Ukraine and its comprehensive characteristics. Structural and dynamic analysis were applied to investigate market, regional and branch concentration, as well as main trends in bank audit market development wi
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Borg, Erik, Lars Vigerland, and Karin Winroth. "Formal ties in financial networks: professional clusters in financial services marketing." International Journal of Bank Marketing 34, no. 2 (2016): 260–75. http://dx.doi.org/10.1108/ijbm-04-2015-0061.

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Purpose – The purpose of this paper is to investigate the role of formal ties in the marketing of financial services and thus provide evidence concerning the relationship between formal ties and the customer appeal of banks and investment banks. Design/methodology/approach – The paper uses correspondence analysis to study formal ties between financial market actors and relates them to customer rankings. The formal ties are described as intra-, inter- and extra-organizational ties. Findings – The authors find that there are several formal ties between financial market actors and provide compell
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SHIRINYAN, Aram, and Lada SHIRINYAN. "COMPETITIVENESS OF UKRAINE’S BANKING SERVICES MARKET: SCALE FACTOR." Economy of Ukraine 2019, no. 2 (2019): 37–48. http://dx.doi.org/10.15407/economyukr.2019.02.037.

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The need for effective development of Ukraine’s banking services market under conditions of expansion of foreign capital and international business rules requires the presence of competitive advantages of the national suppliers of banking services. In this context and from the point of view of the European integration processes in Ukraine’s economy, the development of modern tools of prudential supervision by the authorized bodies is becoming relevant. The authors for the first time define the concept of competitiveness of the banking services market and analyze this competitiveness from the s
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Nematova, Moxinur. "MODERN MARKETING IN THE INTERBANK MARKET ORDER AND ANALYSIS OF SERVICES." Frontline Marketing, Management and Economics Journal 02, no. 04 (2022): 1–5. http://dx.doi.org/10.37547/marketing-fmmej-02-04-01.

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This article examines the procedure for the implementation of modern marketing services in the interbank market, the problems and shortcomings in the provision of modern marketing services in commercial banks today.
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Mierzejewska, Anna. "A person with disabilities on the market of banking services." Acta Iuris Stetinensis 48 (2024): 49–67. http://dx.doi.org/10.18276/ais.2024.48-03.

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The main purpose of the reflections offered in the article is to present the actions taken by banks to prevent financial and banking exclusion of persons with disabilities. This work describes and characterizes various types of disabilities depending on the limitations they impose in the relationship between a customer with a disability and the bank. Numerous improvements introduced by banks are presented and discussed, both those that must be implemented, i.e. dictated by legislative requirements, and those undertaken on banks’ initiative. This study also discusses guidelines and recommendati
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SHIRINYAN, Aram, and Lada SHIRINYAN. "COMPETITIVENESS OF UKRAINE’S BANKING SERVICES MARKET: SCALE FACTOR (the end)." Economy of Ukraine 2019, no. 3 (2019): 35–51. http://dx.doi.org/10.15407/economyukr.2019.03.035.

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The need for effective development of Ukraine’s banking services market under conditions of expansion of foreign capital and international business rules requires the presence of competitive advantages of the national suppliers of banking services. In this context and from the point of view of the European integration processes in Ukraine’s economy, the development of modern tools of prudential supervision by the authorized bodies is becoming relevant. The authors for the first time define the concept of competitiveness of the banking services market and analyze this competitiveness from the s
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Dissertations / Theses on the topic "Banks services market"

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Kuzhelko, Kirill. "Losing their war : Using Service-Dominant Logic To Assess The Market Position Of Traditional Swedish Banks." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-85493.

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Being influenced by advanced technology solutions, modern business is undergoing significant transformations. This is also true about the financial services sector, where innovative solutions are being actively used and new fintech companies are emerging. Against this background, the market share of large traditional banks reduces steadily. These trends are also observed in Sweden, which has one of the highest levels of digitalization of banking services in Europe. The described trends may indicate that Swedish traditional banks are unable to compete with fintech companies and adapt to the new
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Zhao, Jing. "The potential impact of the General Agreement on Trade in Services on the market access of foreign banks into China, a Chinese perspective." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/mq36094.pdf.

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Уманців, Ю. М. "Регулювання конкуренції на ринку банківських послуг". Thesis, Українська академія банківської справи Національного банку України, 2008. http://essuir.sumdu.edu.ua/handle/123456789/61067.

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Метою регулювання ринку банківських послуг є насамперед досягнення оптимальності, раціональності та збалансованості його функціонування. Важливе значення при цьому має координація діяльності Національного банку України та Антимонопольного комітету України.
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Morelli, Elena <1994&gt. "Internationalization of Italian banks: INTESA-UNICREDIT, penetration strategies adopted in Chinese financial market. Services offered to clients and comparison between the two important Italian banking groups." Master's Degree Thesis, Università Ca' Foscari Venezia, 2018. http://hdl.handle.net/10579/13929.

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During the last decades there has been an important phenomenon that deserves to be investigated and analysed in order to understand the recent penetration of Italian banks in the Chinese financial market. This concerns the fact that many Italian companies have increasingly developed their business by looking for new opportunities abroad, thus increasing their international presence in different countries, improving their services and products in order to meet new customers’ tastes and also developing their penetration strategies. For these reasons, nowadays Italy can boast of very close busine
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Котляревський, О. В. "Система методів ціноутворення на банківські послуги в Україні". Thesis, Українська академія банківської справи Національного банку України, 2012. http://essuir.sumdu.edu.ua/handle/123456789/51307.

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У дисертаційній роботі удосконалено систему методів ЦБП в Україні залежно від основних цінових чинників та видів послуг; запропоновано комбінований метод ЦБП та обґрунтовано специфіку його використання для процентних БП і торговельних операцій; поглиблено засади визначення витрат при ЦБП із використанням функціонально-вартісного аналізу; розвинуто науково-практичну базу врахування фактора часу при застосуванні витратного методу ЦБП, а також ризику коливання цін при встановленні цінових орієнтирів на процентні БП, прогнозування цінової динаміки на міжбанківському кредитному ринку та ринку обліг
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Chen, Qing. "An Empirical analysis of the effects of market response to bank loan announcements in the Hong Kong stock market." Diss., Lincoln University, 2009. http://hdl.handle.net/10182/1205.

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This study will validate several key results from previous studies of bank loan announcement effects by using the data from Hong Kong market following the 1997 Asian crisis. Banks are believed to play a unique role in financial market which could effectively reduce the problem of information asymmetry and moral hazard. Banks could access borrowers’ inside information which is not available to other participants. Thus bank loan announcements convey valuable information to the market, and market response of the stock price should be positive. However, because of the significant reform in both fi
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Akhter, Md Selim. "Financial soundness and development a multi-country analysis using panel data /." View thesis, 2008. http://handle.uws.edu.au:8081/1959.7/41341.

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Thesis (Ph.D.)--University of Western Sydney, 2008.<br>A thesis submitted to the University of Western Sydney, College of Business, School of Economics and Finance, in fulfillment of the requirements for the degree of Doctor of Philosophy. Includes bibliographical references.
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Per, Blohm, and Wagemann Andreas. "Kommer de gamla bank-dinosaurierna dö ut? : En kvalitativ studie om införandet av PSD2 på betaltjänstemarknaden och dess implikationer." Thesis, Södertörns högskola, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-33453.

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The purpose of this thesis was to discuss and describe what implications the payment service directive, PSD2, could have on the payment service market and also what it could mean for the competitive landscape. Furthermore, the study aims to give an understanding regarding the bank's strategic actions to address this issue. To examine this, a qualitative method through a case study with semi structured interviews was applied. Top Swedish banks in this study was represented by employees from the banks in question, with extensive knowledge regarding regulations, innovation and payment services. T
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Сафта, С. П. "Заощадження населення як джерело формування ресурсної бази банків України". Thesis, Одеський національний економічний університет, 2021. http://local.lib/diploma/Safta.pdf.

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Доступ до роботи тільки на території бібліотеки ОНЕУ, для переходу натисніть на посилання нижче<br>У роботі розкривається актуальність дослідження за обраним напрямом, ставиться проблема, мета і завдання дослідження, визначаються предмет та об'єкт дослідження. У кваліфікаційній роботі розглядаються концептуальні засади формування ресурсної бази банків, а саме: висвітлюється сутність та механізм трансформації заощаджень населення на депозитні вклади в комерційних банках. Проведено аналіз показників заощаджень населення та депозитів фізичних осіб. Проаналізовано поточний стан заощаджень населе
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Suplicy, Mariana Pereira. "The role of bank branches in local credit markets: evidence from Brazil." Universidade de São Paulo, 2016. http://www.teses.usp.br/teses/disponiveis/12/12138/tde-06052016-150907/.

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Credit is seen in Economic Literature as one of development drivers, promoting investment, smoothing consumption, allowing for risk sharing and the use of new production technologies. Our objective is to analyze if the physical presence of banks through bank branches is still relevant to develop local credit markets in Brazil. Since there are unobservable market characteristics that could drive both credit and bank entry, the relation between credit and branches may suffer from endogeneity. Therefore, the simple regression of credit on bank branches would be biased. To try to deal with this en
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Books on the topic "Banks services market"

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Market Facts, Inc. Financial Services Group., ed. Bank services and fees. Financial Services Group, Market Facts, Inc., 1987.

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Inc, Biomedical Business International, ed. Market for organ transplant technologies, products, and services. Biomedical Business International, 1987.

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Chant, J. F. The market for financial services: Deposit-taking institutions. Fraser Institute, 1988.

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Trondsen, Eilif. Private banking: Meeting the challenge of the affluent market. SRI International, Business Intelligence Program, 1989.

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Canada. Parliament. Senate. Standing Committee on Banking, Trade and Commerce. Canada 1992: Toward a national market in financial services : eighth report. The Committee, 1990.

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Morris, David. The U.S. financial services internet security, privacy and fraud report. Packaged Facts, 2005.

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Kenya, FSD. Kenya's payment market: Identifying an enabling environment for government to person transfers through the banking sector. FSD Kenya, 2007.

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United States. Congress. House. Committee on Government Operations. Modernization of the financial services industry: A plan for capital mobility within a framework of safe and sound banking : sixteenth report. U.S. G.P.O., 1987.

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McWilliams, Andrew. Global markets for retail banking technology. Business Communications Co., 2002.

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Office, General Accounting. Potential terrorist attacks: Additional actions needed to better prepare critical financial market participants : highlights of GAO-03-251 : a report to Congressional requesters. GAO, 2003.

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Book chapters on the topic "Banks services market"

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Goldberg, Lawrence G. "The Competitive Impact of Foreign Commercial Banks in the United States." In The Changing Market in Financial Services. Springer Netherlands, 1992. http://dx.doi.org/10.1007/978-94-011-2976-3_5.

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Schlichting, Svenja. "Foreign Banks and the Market for Commercial Banking Services." In Internationalising China's Financial Markets. Palgrave Macmillan UK, 2008. http://dx.doi.org/10.1057/9780230583559_4.

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Hassan, M. Kabir, Abdullah Mamun, and Ihsan Isik. "Cross-Border Impact of Financial Services Modernization Act (FSMA): Evidence from Large Foreign Banks." In Financial Market Regulation. Springer New York, 2010. http://dx.doi.org/10.1007/978-1-4419-6637-7_4.

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Pashkovskaya, I. V., and N. A. Kovaleva. "Problems of Competition Between Commercial Banks and Technology Companies in the Market of Innovative Products and Services." In Scientific and Technical Revolution: Yesterday, Today and Tomorrow. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-47945-9_179.

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Meier, Henri B., John E. Marthinsen, Pascal A. Gantenbein, and Samuel S. Weber. "Financial Digitalization, FinTech, and the Collaborative Economy." In Swiss Finance. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-23194-0_11.

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AbstractThe value chains of Switzerland’s incumbent market players, such as banks and insurance companies, will be increasingly challenged by new technologies and competitors like FinTech, InsurTech, and RegTech firms. Digitalization, artificial intelligence, big data, machine learning, smart contracts, data analytics, distributed ledger technologies, robotics, biometrics, and gamification are just a few ingredients spurring the FinTech revolution and breaking up existing value chains. These developments will fuel the consolidation of processes and collaborations with third parties and shift t
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Lisenoka, Eleonora, and Egons Pikelis. "Latvia." In Financial Services Regulation In Europe. Oxford University PressOxford, 2008. http://dx.doi.org/10.1093/oso/9780199532803.003.0021.

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Abstract There are currently 21 banks and four branch offices of foreign banks providing banking services in the Republic of Latvia, as well as credit institutions or their branch offices registered in other countries of the European Economic Area which have filed applications with the Financial and Capital Markets Commission to provide services in Latvia. There are also three electronic money institutions and three money market funds registered with the Bank of Latvia. According to data from the Financial and Capital Markets Commission, at the end of 2006, 68.8% of the paid-up share capital o
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Bezbaruah, M. P., and Basanta Kalita. "Measuring Service Quality of Commercial Banks in an Underdeveloped Economy." In Web-Based Services. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-9466-8.ch058.

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In the post-reform era, quality delivery of the services has acquired centre point of the service industry around the globe. The banking sector being purely a service-related industry has been influenced more by the issue of providing quality service. With the entry of private banks, the banking sector has gone through many transformations including the way services are extended. In a backward state like Assam, this has arrived a little late, but the changes are gradually visible. The chapter captures the service quality standard of the Scheduled Commercial Banks (SCBs) and also for the differ
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Juric, Sanja, and Stefanija Cukman. "Croatia." In Financial Services Regulation In Europe. Oxford University PressOxford, 2008. http://dx.doi.org/10.1093/oso/9780199532803.003.0006.

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Abstract Harmonization with the EU directives and the EU accession process in 2006 and in 2007 resulted in substantial amendments to the financial sector and other related legislation in the country. The characteristics of the Croatian market, still dominated by the transition processes, have also led to novel legislative solutions. The legislative reform resulted in the new Leasing Act, the Credit Unions Act and the Investment Promotion Act being enacted, and the existing Banking Act, the Securities Market Act and the Foreign Exchange Act being amended. The financial sector of the Republic of
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Kotab, Petr, Lucie Vozehova, and Jiri Safka. "Czech Republic." In Financial Services Regulation In Europe. Oxford University PressOxford, 2008. http://dx.doi.org/10.1093/oso/9780199532803.003.0008.

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Abstract Following the ‘velvet revolution’ at the end of 1989, the financial market, as an inseparable part of the market economy, began to develop in the Czech Republic after an era characterized by a totalitarian regime based around a centrally planned economy. It was the changes both at a political and economic level that evoked the dramatic development of the financial sector. This encompassed the capital market as well as the money market. During the early 1990s the financial sector was affected by the lengthy privatization process of major banks and the considerable degree of risk of loa
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Ólafsdóttir, Ragnheiður M., and Guðmundur Thorlacius. "Iceland." In Financial Services Regulation In Europe. Oxford University PressOxford, 2008. http://dx.doi.org/10.1093/oso/9780199532803.003.0016.

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Abstract The Icelandic financial market is broadly in line with those of other European countries, especially the Nordic countries and, as such, has developed tremendously in the last fifteen years. Since the early 1980s the government’s aim has been to deregulate and foster market forces in different areas, eg price determination, currency transactions, credit and state ownership of banks. During the 1980s and early 1990s the government’s role in the financial market changed from being a direct participant to setting general rules and maintaining a supervisory role. This has taken place throu
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Conference papers on the topic "Banks services market"

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Cebotari, Irina. "Competitiveness and performance of trademarks on the banking services market in the Republic of Moldova." In Simpozion stiintific al tinerilor cercetatori, editia 20. Academy of Economic Studies of Moldova, 2023. http://dx.doi.org/10.53486/9789975359030.39.

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The banking system is a coherent set of banking institutions, operating in a country, responding to the needs of a stage of socio-economic development. It is a booming field and involves in its development the entire economy. In this paper, I analyzed the performance and competitiveness of the banking system in the Republic of Moldova through the analysis of the number and volume of loans granted and deposits attracted. I also studied the profit and loss situation of the banks during the two years of the pandemic. Moreover, I evaluated the satisfaction of consumers of banking services, and I e
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Işık, Nilüfer. "Ecoenterpreneurship and Banks." In International Conference on Eurasian Economies. Eurasian Economists Association, 2014. http://dx.doi.org/10.36880/c05.00878.

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When we get into the heart of the economy, the production of goods and services consists of inputs of natural resources, capital, labor and initiative. Therefore, the value attributed to the production of each input is different. With booming economy and developing markets, natural source and entrepreneurship directed large and small company’s innovative mindset in order to increase production. This situation in the country increased competitiveness along with development of the economy. However it is overlooked that “Natural Resources” used as an input in the economy is processed unconsciousl
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Gorobet, Ilinca. "Convergence of banking cybersecurity strategies to the new rules on digital operational resilience." In Economic Security in the Context of Systemic Transformations, 3rd Edition. Academy of Economic Studies of Moldova, 2024. http://dx.doi.org/10.53486/escst2023.06.

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Banks in the EU must ensure enhanced cyber security by the end of 2024 to comply with the Digital Operational Resilience Requirements (DORA), which was adopted by the European Council in November 2022. Every bank in the EU will have to be sure that its suppliers and their security controls comply with resilience standards. This is necessary to align banks' efforts with potential risks. The DORA sets uniform requirements for the security of banks' networks and IT systems, as well as third parties providing ICT services to them: cloud platforms or data analytics services. ICT service providers f
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Novotný, Jiří. "Integrace kapitálových trhů prostřednictvím změny zákona o bankách." In Naděje právní vědy 2022. University of West Bohemia, Czech Republic, 2023. http://dx.doi.org/10.24132/zcu.nadeje.2022.450-461.

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This article deals with the amendment to the Act on Banks of the Czech Republic, which was adopted in connection with the implementation of the EU‘s goal of creating a capital markets union. The Capital Markets Union is a project of the Union to create a single capital market, through which the investments and savings of households and businesses will offer new sources of financing for businesses across Member States and reduce the cost of raising capital. By repeatedly amending the Act on Banks, the Parliament of the Czech Republic responded to EU regulations issued in 2019, when, through the
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Repetuh, Elena, and Adelina Farima. "Perspectives of Fintech development on the banking service market in the Republic of Moldova." In Simpozion Ştiinţific al Tinerilor Cercetători. Ediţia a 22-a. Academy of Economic Studies, 2025. https://doi.org/10.53486/sstc2024.v1.41.

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Over the past decade, fintech has led to greater access to financial services for all consumers. Meanwhile, innovative new technologies are transforming services and markets in areas as diverse as financial markets trading. Technologies have changed the way people think and behave. Technologies have spawned the emergence of a multitude of new businesses to meet customer demand and this indicates that digital technologies are a strategic priority. Indeed, banks are fast becoming digitalised and there is fierce competition to provide the highest quality service to the highest number of customers
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Filipe Rodrigues, Luis, Abilio Oliveira, and Helena Rodrigues. "E-banking usage by Gen X, Y, and Z generations." In AHFE 2023 Hawaii Edition. AHFE International, 2023. http://dx.doi.org/10.54941/ahfe1004320.

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In a time of digital disruption, users are deciding how they want banks to respond and even exceed their expectations. Banks rushed to face-lift their front-end look and enable non-essential digital services without acknowledging users’ needs. This recent attitude has harmed a good digital banking experience, and consequently the adoption of e-banking. To have a clear vision of how banks can stand out in a digital transformation 634 e-banking users were interviewed from the generations’ X, Y, and Z. A qualitative analysis was conducted using Leximancer software, to determine similarities and d
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Kakimoto, Gabriel K., Seyed J. Haddadi, Patrick M. Araújo, Fillipe S. Silva, Julio C. dos Reis, and Marcelo da Silva Reis. "B2T: A Dataset of Tweets in Portuguese Language about Brazilian Banks." In Dataset Showcase Workshop. Sociedade Brasileira de Computação, 2024. http://dx.doi.org/10.5753/dsw.2024.243980.

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Sentiment Analysis models have numerous applications, including evaluating business performance through comments and reviews. This capability helps businesses understand the public perception of their products and services and identify areas for improvement. However, a significant limitation in developing such models for the Portuguese language is the lack of labeled datasets, which restricts effective model training. This article addresses this issue by collecting 375,912 comments from Twitter/X, focusing specifically on comments about Brazilian banks due to the public's widespread use of the
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Ciobu, Stela, Victoria Iordachi, and Ana Gumovschi. "Possibilities of improving the bank results by using modern marketing strategies in the Republic of Moldova." In Modern finance from the perspective of sustainability of national economies. International Scientific Conference. Academy of Economic Studies, 2025. https://doi.org/10.53486/mfsne2024.08.

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The development and restructuring of the banking sector is heavily influenced by marketing opportunities. The research topic is relevant due to the banks' requirement to continually improve their performance indicators. Achieving this requires a profound understanding of marketing tools and extensive experience in the field. The challenges related to banking marketing include studying and segmenting the financial market, assessing the demand for banking services, optimizing the bank's price and product policy, positioning banking products, identifying market niches and target segments, and uti
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Filipe Rodrigues, Luis, Helena Rodrigues, and Abilio Oliveira. "In Times of Pandemic - How Generation XYZ Looks at Digital Banking." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1001742.

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The banking industry since pandemic has shifted servicing dramatically from its traditional branches to become far more digitally flexible. Banks rushed to face-lift the front-end look and feel and enable non-essential digital services without asking users their needs. Thus, this bank attitude as greater impact on building a good digital banking customer experience that leads the users to fully adopt digital. To have a clear vision of how banks can stand out to a successful digital transformation we interview 634 digital bank users from the generation XYZ. To find out about the digital banking
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Buranasujja, Ranida, and Tanpat Kraiwanit. "Payment gateway selection for online purchases: Evidence of an emerging market." In Corporate governance: Research and advanced practices. Virtus Interpress, 2024. http://dx.doi.org/10.22495/cgrapp23.

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The objectives of this research are to study attitudes that affect payment gateway selection for online purchases in Thailand and to study various variables that affect payment gateway selection for online purchases in Thailand, especially payments through banks. The research adopts a quantitative data collection and analysis. Quantitative data was gathered from 1,635 respondents with closed-ended questionnaires through social media, statistical analysis software, and binary regression to explore the relationship between independent and dependent variables. This study provides a brief overview
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Reports on the topic "Banks services market"

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Miller, Eric T. Financial Services in the Trading System: Progress and Prospects. Inter-American Development Bank, 1999. http://dx.doi.org/10.18235/0008609.

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In the winter of 1996, Canada's third largest financial institution, the Bank of Montreal, launched a now infamous advertising campaign in which it asked the question: Can a bank change? While the resulting ads naturally responded in the affirmative, many other large financial institutions were asking themselves the same question. The dramatic acceleration since the mid-to-late 1980's of the rate at which banks are establishing branches and/or investing in financial institutions outside of their home markets combined with the dismantling by governments around the world of many traditional regu
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Alonso-Robisco, Andrés, José Manuel Carbó, Pedro Jesús Cuadros-Solas, and Jara Quintanero. The effects of open banking on fintech providers: evidence using microdata from Spain. Banco de España, 2025. https://doi.org/10.53479/39138.

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Open banking initiatives, which aim to increase competition and innovation in the financial sector by enabling the customer-authorised sharing of financial data among banks, regulated third-party providers and other financial stakeholders, are becoming widespread around the world. This paper investigates the impact of open banking on the development of the fintech sector, focusing particularly on payment-related financial services. We utilise the implementation of the Second Payment Services Directive (PSD2) in Europe as a natural experiment and employ a difference-in-differences methodology t
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Bialus, Diana, Le Thanh Tam, Thi Thu Hien Nguyen, and Chu Hong Minh. Financial Access of Women-Owned Small and Medium-Sized Enterprises in Viet Nam. Asian Development Bank, 2022. http://dx.doi.org/10.22617/wps220612-2.

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This working paper identifies challenges in access to finance for women-owned small and medium-sized enterprises (SMEs) in Viet Nam and recommends ways to improve it. Out of 27 banks surveyed, the authors found that only 5 cater to the specific needs of SMEs owned by women. The paper proposes ways of incentivizing financial institutions to invest in this market segment. These include requiring gender-disaggregated data reporting, boosting knowledge on gender lens investing, improving guarantee schemes, and promoting lending to women-owned SMEs as an active hedge against portfolio deterioration
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Diop, Cheikh Ahmed, Muhamed Zulkhibri, and Mustafa Yagci. US Banking Crisis and Risks of Global Contagion. Islamic Development Bank Institute, 2023. http://dx.doi.org/10.55780/re24031.

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The collapse of Silicon Valley Bank (SVB) and Signature Bank on 8-10 March 2023 has triggered deep financial turmoil in the US and prompted financial and monetary authorities to intervene to swiftly avert a contagion. SVB specialized in providing finance and banking services to venture-backed start-ups, most of which are technology firms. It was the largest US bank to fail since the global financial crisis (GFC) of 2008. SVB’s failure is generally attributed to liquidity exacerbated by large and quick withdrawals, net interest margins associated with the broader tech sector downturn, and risin
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Rubalcaba, Luis. Innovation and the New Service Economy in Latin America and the Caribbean. Inter-American Development Bank, 2013. http://dx.doi.org/10.18235/0006956.

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The service sector has become one of the most important economic activity in the world economy in both developed and developing economies. Services are crucial for further developing the Latin American and Caribbean countries, providing a strong economic dynamism and creating the source for job creation and welfare. Service innovation is incremental for ensuring strong and competitive growth of services in the region. Agriculture and manufacturing industries also need service innovation to become more competitive. Service innovation shows some particuliarities, distinctive from innovation in g
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Husar, Arndt, Yoonee Jeong, and John Garrity. Cross-Sector Infrastructure Co-deployment: Closing Digital Connectivity Gaps through Collaboration and Sharing. Asian Development Bank, 2023. http://dx.doi.org/10.22617/wps230262-2.

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Infrastructure co-deployment between sectors is an effective and proven strategy to expand infrastructure service coverage and reduce the costs of deployment. However, in practice, suboptimal levels of infrastructure co-deployment exist because of various market, institutional, and regulatory barriers. This Asian Development Bank Sustainable Development Working Paper details the tools for gauging the potential beneficial impacts of co-deployment, highlights recent examples and good practices, and presents recommendations for multilateral development banks to consider in their own infrastructur
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Howden, Sarah, and Caroline S. Fawcett. Gender Issues in Technical Training and Vocational Education. Inter-American Development Bank, 1998. http://dx.doi.org/10.18235/0008895.

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The overall goal of the Bank's Women in Development (WID) Policy is to improve the socioeconomic situation of women in Latin America and the Caribbean and to improve the performance of Bank projects by enhancing women's contributions. To assist project officers in this task, gender guidelines, or resource books, are being prepared in specific sectors and economic structures and markets of Bank Activity. The information in this resource book is focused primarily on training issues regarding skills acquisition in the urban manufacturing and service sectors.
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Fang, Francis, and Razvan Vlaicu. Local Banking Supply and Private Firm Activity: Evidence from Branch Closures. Inter-American Development Bank, 2024. http://dx.doi.org/10.18235/0013076.

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Private firms establish relationships with banks in local markets to obtain adequate financing for their operations through credit and loans. As major banks reduced their branch networks in recent years, many firms have lost access to their local bank. We evaluate the impact of a large number of branch closures on firm operations, wages and employment, and economic output in Brazil from 2011 to 2021. We adopt a difference-in-differences strategy with staggered treatment timing, employing both two-way fixed effects and Callaway-Sant'Anna estimators. Our study finds that bank branch closures res
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Gruodis, Alytis, Violeta Jadzgevičienė, Aleksandr Igumenov, Joana Lapkovskaja, and Jonas Žaptorius. INO-PAY Information System Using E-Pay and E-Banking Realizations. Case Study. Vilnius Business College, 2024. https://doi.org/10.57005/ab.2024.2.7.

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The innovative FinTech platform INO-PAY was described in terms of construction, functionality, flexibility, expandability, and security assurance framework. Current solutions of E-banking and E-pay systems are presented to compare the marked requirements, needs of customers, and technical issues. User - customer receives complete information about the transaction, including transaction parameters, transaction accompanying documents (contract, invoice, protocols, receipts, etc.) in real-time, which has not been provided on any electronic payment platforms. The created product ensures the conven
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Altantuya, Jigjidsuren,, Oyun Bayar, and Habib Najibullah. Rationalizing Mongolia’s Hospital Services: Experiences, Lessons Learned, and Future Directions. Asian Development Bank, 2021. http://dx.doi.org/10.22617/wps210305-2.

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Before the 1990s, Mongolia had a health care system that largely depended on hospital-based services. The country’s hospital sector was characterized by the extensive use of an excessive number of acute beds, a large number of medically unjustified admissions, and lengthy hospital stays. In the early 1990s, the Government of Mongolia started socioeconomic reforms as part of the transition to a market economy. It requested the Asian Development Bank (ADB) to support health sector reforms in the country. This paper describes the hospital sector in Mongolia along with the reforms and results achi
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