Relevant bibliographies by topics / CRM technologies

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'CRM technologies'

Author: Grafiati
Published: 30 May 2022
Last updated: 31 July 2025

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Journal articles on the topic "CRM technologies"

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Siomkos, George J., and Ioannis S. Tsiames. "Analytical CRM technologies in financial services institutions." International Journal of Financial Services Management 1, no. 2/3 (2006): 215. http://dx.doi.org/10.1504/ijfsm.2006.009627.

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Choudhury, Musfiq Mannan, and Paul Harrigan. "CRM to social CRM: the integration of new technologies into customer relationship management." Journal of Strategic Marketing 22, no. 2 (2014): 149–76. http://dx.doi.org/10.1080/0965254x.2013.876069.

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Kamboj, Shampy, Mayank Yadav, Zillur Rahman, and Praveen Goyal. "Impact of Social CRM Capabilities on Firm Performance." International Journal of Information Systems in the Service Sector 8, no. 4 (2016): 1–16. http://dx.doi.org/10.4018/ijisss.2016100101.

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The emergence of social media technologies have drastically changed the face of customer relationship management (CRM), hence firms are incorporating social media technologies in their existing CRM systems which has led to the evolution of social CRM. This article extends capability-based perspective of traditional CRM by integrating it with social media technologies and to assess empirically their significant impact on firm performance. It also examines the mediating role of co-created customer experience. The developed hypothesis and proposed model were tested through structural equation mod
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Deszczyński, Bartosz. "Does CRM Technology Help in Achieving Sustainable Competitive Advantage?" Problemy Zarządzania - Management Issues 2022, no. 3 (97) (2022): 127–47. http://dx.doi.org/10.7172/1644-9584.97.7.

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Purpose: To validate the impact of Customer Relationship Management (CRM) technologies on stable competitive advantage of companies. Confronting the existing ambiguous research. Design/methodology/approach: In step one, 757 publications were verified in a systematic literature review to establish precise CRM technology implementation success indicators. In step two, phone surveys were conducted with 608 corporate respondents to link CRM technology implementation success indicators with stable competitive advantage. Step three involved statistical inference applying machine-learning powered ass
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Fisher, Cameron. "New Technologies for Mobile Salesforce Management and CRM." American Journal of Industrial and Business Management 07, no. 04 (2017): 548–58. http://dx.doi.org/10.4236/ajibm.2017.74040.

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Dubey, Neeraj Kumar, Preeti Sharma, and Purnima Sangle. "Implementation and adoption of CRM and co-creation leveraging collaborative technologies." Journal of Indian Business Research 12, no. 1 (2020): 113–32. http://dx.doi.org/10.1108/jibr-09-2019-0284.

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Purpose This paper aims to study the role of the emerging technology landscape and collaborative platforms in customer relationship management (CRM) unravelling novel opportunities for mutual co-creation in Indian banking context. Design/methodology/approach This study used the case-study method for collecting various sources for “triangulation”. Findings The advancement of technology has drastically increased avenues of dialogue and access and brought transparency in the relationship, offering opportunities for co-creation and increased dependence on technology in CRM. A longitudinal approach
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Deepti Garg. "A blockchain and machine learning approach to modern CRM systems." International Journal of Science and Research Archive 14, no. 2 (2025): 1088–96. https://doi.org/10.30574/ijsra.2025.14.2.0461.

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Customer Relationship Management (CRM) systems are essential for businesses to manage customer interactions, enhance engagement, and drive customer satisfaction. Traditional CRM solutions face challenges such as data security risks, inefficiencies in processing customer data, and limitations in providing personalized experiences. Emerging technologies like blockchain and machine learning offer promising solutions to address these challenges. Blockchain enhances CRM by providing decentralized, secure, and tamper-proof data storage, ensuring transparency and reducing the risk of fraud. Machine l
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Yawised, Kritcha, and Peter Marshall. "Social CRM." International Journal of Virtual Communities and Social Networking 7, no. 1 (2015): 14–20. http://dx.doi.org/10.4018/ijvcsn.2015010102.

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Social customer relationship management (social CRM) is an emerging practice that utilises social media to engage with customers. In its most complete form, social CRM is a concept and a practice that integrates social media and social networking with traditional CRM technologies, processes and practices in order to bring about a superior engagement with customers including improved customer service, leading, hopefully, to improved revenues and profits for adopting businesses. This paper reviews the academic and practitioner literatures on social CRM, makes a broad comparison between the two l
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Akhila, M. K. "Relevance of RPA in Banking & CRM." Recent trends in Management and Commerce 5, no. 2 (2024): 63–65. http://dx.doi.org/10.46632/rmc/5/2/13.

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This journal explores the relevance of Artificial Intelligence (AI) in the field of banking and Customer Relationship Management (CRM). It delves into how AI technologies are reshaping traditional banking operations and enhancing customer experiences and optimizing CRM strategies. In banking, AI is being used to improve customer services, strengthen security, and provide personalized financial services. AI technologies, such as machine learning, natural language processing, and predictive analytics, have revolutionized various aspects of banking operations. These technologies delegates’ banks
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Dařena, František. "A research on CRM systems in the Czech Republic." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 56, no. 3 (2008): 29–34. http://dx.doi.org/10.11118/actaun200856030029.

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Customer Relationship Management (CRM) is seen as a holistic framework for interaction of organizations with their customers. It is focused on gaining customers’ loyalty through providing the value positively perceived by the customers and usually incorporates information and communication technologies in the form of CRM systems. The paper discusses various aspects of CRM phi­lo­so­phy and utilization of information and communication technologies in relation to CRM. A survey that was conducted among three hundred organizations in the Czech Republic (among them some major companies, s
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Dissertations / Theses on the topic "CRM technologies"

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COSTA, TITO MENDES DA. "SOCIAL CRM THROUGH SELF-SERVICE TECHNOLOGIES." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2014. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=24495@1.

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As gerações atuais (Y, Z, Me...) são conhecidas como as Gerações Silenciosas pois fazem uso extensivo de mecanismos de mídias sociais e serviços de mensagem (SMS e mais recentemente Whatsapp) em lugar de serviços de voz. Tais gerações, que começam a ser responsáveis por grande parte do mercado consumidor, se sentem mais à vontade com a troca de mensagens vis-à-vis as relações diretas que normalmente ocorrem na comercialização de serviços e suporte pós-venda, facilitando a ampliação do escopo de soluções de auto-serviço e auto-atendimento para esse público. Nesse prisma, torna-se interessante e
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Silfvergren, Alex. "Utveckling av goda leverantörsrelationer via CRM-system." Thesis, Uppsala universitet, Institutionen för teknikvetenskaper, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-347865.

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Gotlands Slagteri är ett företag som bedriver produktion av kött och charkvaror. Verksamheten bygger på långsiktiga relationer mellan såväl leverantörer som kunder, och som vilken relation som helst krävs omtanke och underhållsarbete för att de skall kvarstå. Syftet med den här studien är att titta på Gotlands Slagteris leverantörsrelationer och göra en utomstående bedömning för slakteriets räkning, samt att se om dokumentationshanteringen av leverantörerna kan förbättras. Syftet mynnar följaktligen ut i tre frågeställningar; Hur ser nuläget av relationen mellan Gotlands Slagteri och deras lev
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Sydorenko, M. A. "Intellectual Technologies as the Key Sales Driver in 2017." Thesis, Київський національний університет технологій та дизайну, 2017. https://er.knutd.edu.ua/handle/123456789/8386.

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Natali, Carlotta <1995&gt. "Organizational consequences of new technologies: the introduction of a CRM system in Slam Jam Srl." Master's Degree Thesis, Università Ca' Foscari Venezia, 2021. http://hdl.handle.net/10579/19347.

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The main objective of this dissertation is to deeply analyze the relationship between the adoption of new technologies and the consequent organizational implications. The discussion is made of three main parts, with an increasing defined focus. The first part regards a detailed analysis of all the aspects, features, dynamics and risks which may arise during the implementation of an innovative process and, in particular, during the adoption of a new technology. This initial evaluation entails developments and decisional processes which characterize companies, no matter their dimensions or the i
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Jönsson, André. "Employee´s perspective towards organisational change : Evidence in Mekano Company." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-69472.

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Purpose: The purpose of this research project is to examine the employees´ perspective on the subject of a CRM implementation in SMEs. Methodology: A 5-point Likert scale questionnaire was used to collect 51 employee responses. All the questions were derived from previous existing literature. The questionnaire ended with three open-ended questions and was delivered to the employees by email. Conclusion: The main findings related to employees´ preconditions is that senior and middle managers must be involved and support their employees during the whole change process. Other conditions are that
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Šafránek, Filip. "Aplikace nových komunikačních technologií do firemní počítačové sítě." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2009. http://www.nusl.cz/ntk/nusl-222372.

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The target of master's thesis is implementation solution of communication VoIP technologies and connection recording system and CRM system in order to saving costs for company INTERNET TRADING s.r.o..
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Vedanthachari, LakshmiNarasimhan. "An investigation into the benefits accrued by medium sized Manufacturing Enterprises implementing ERP, CRM and e-Procurement Technologies." Thesis, University of Bolton, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.494267.

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Демидова, Р. Э., та R. E. Demidova. "Автоматизация бизнес-процесса по работе с клиентами с применением CRM-системы : магистерская диссертация". Master's thesis, б. и, 2020. http://hdl.handle.net/10995/93437.

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В современном мире рынок фотографических услуг развивается семимильными шагами. Фотосалоны и фотостудии особенно актуальны среди начинающих бизнесменов. Чтобы повысить продажи, многие компании все чаще предлагают возможность записать клиента онлайн с помощью CRM. CRM-система актуальна по разным причинам: развитие бизнес-процессов, роли интернета и использование мобильных устройств в бизнесе, развитие и удешевление технологий обработки данных и ИТ-инфраструктуры. И, конечно же, большую роль сыграл тот факт, что технические возможности CRM-систем достигли совершенства. Они позволяют отследить пу
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Makyšová, Jana. "L'utilisation des TIC en communication : une CRM collective pour le développement du tourisme en Slovaquie." Evry, Institut national des télécommunications, 2007. http://www.theses.fr/2007TELE0015.

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La communication permet d’obtenir un avantage concurrentiel dans un monde contemporain hyperconcurrentiel. Les TIC, par leurs caractéristiques et leur influence, peuvent renforcer cet avantage s’ils sont acceptés par les utilisateurs. Le but de cette thèse est double : - développer et implémenter un outil de communications, basé sur les TIC, une CRM collective (gestion des relations clients) dans le secteur du tourisme en Slovaquie (dans la région de Zilina). La CRM collective représente une solution d’amélioration des services d’hébergement touristiques en adaptant la communication management
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Edlund, Paul, and Härgestam Axel Holmner. "Customer Relationship Management and Automated Technologies : A qualitative study on chatbots’ capacity to create customer engagement." Thesis, Umeå universitet, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-172386.

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The digital age has brought many new technologies that are disrupting the way that companies interact with customers. Automated technologies are one aspect of technological development in recent days, and it has changed how regular business operations are performed. Chatbots, for instance, has changed the way that customers interact with companies. Facilitating interaction and being available around the clock to serve customers who have questions. This study investigated how automated technologies are used in CRM-activities of companies and how the implementation of such technologies can lead
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Books on the topic "CRM technologies"

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CAT '92 (8th 1992 Stuttgart, Germany). CAT '92, computer aided technologies: 8. internationale Fachmesse für Computerunterstützte Technologien und Anwenderkongress : Tagungsband = 8th international exhibition for computer aided technologies with user conference : proceedings. Stuttgarter Messe- und Kongressgesellschaft, 1992.

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Brown, Ray. Designing solutions with COM+ technologies. Microsoft Press, 2001.

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Platt, David S. Understanding COM+: The architecture for enterprise development using Microsoft technologies. Microsoft Press, 1999.

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Engineering, National Research Council of Canada Division of Electrical. Cad/Cam Activities at Nrc. Robotics Technologies. s.n, 1986.

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Canada. Office of Industrial Innovation., ed. CAD/CAM: Selected articles on advanced manufacturing technologies. [Government of Canada, Regional Industrial Expansion, 1985.

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Downes, Kevin. Internetworking technologies handbook. 2nd ed. Cisco Press, 1998.

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Naumov, Vladimir. Markets information and communication technology and sales organization. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/21026.

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In the textbook sets out the basic information about the structure of markets, information and communication technologies (ICT), the methods of their research, assessing the attractiveness and forecasting, criteria and methods of segmentation. Deals with the organization of the sales Department of an IT company, involving analysis of organizational forms, population division, methods of remuneration and non-material incentives for experts dealing with sales of ICT products. Sets out the methodology for strategic sales of complex IT solutions, the technique of negotiation and the basics of neur
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D, Hilton Peter, and Jacobs Paul F, eds. Rapid tooling: Technologies and industrial applications. Marcel Dekker, 2000.

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M, Usher John, Roy Utpal, and Parsaei H. R, eds. Integrated product and process development: Methods, tools, and technologies. Wiley, 1998.

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International Symposium on Advanced Manufacturing Processes, Systems and Technologies (1996 University of Bradford). Advanced manufacturing processes, systems, and technologies: AMPST 96. Mechanical Engineering Publications, 1996.

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Book chapters on the topic "CRM technologies"

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Johnston, Mark W., and Greg W. Marshall. "CRM, Sales Technologies, and Sales Analytics." In Contemporary Selling, 6th ed. Routledge, 2021. http://dx.doi.org/10.4324/9781003134695-6.

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Johnston, Mark W., Greg W. Marshall, and Jessica L. Ogilvie. "CRM, Sales Technologies, and Sales Analytics." In Contemporary Selling, 7th ed. Routledge, 2025. https://doi.org/10.4324/9781032692715-6.

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Ashqar, Rashed Isam, Célia Ramos, Carlos Sousa, and Nelson Matos. "CRM and Smart Technologies in the Hospitality." In Marketing and Smart Technologies. Springer Nature Singapore, 2023. http://dx.doi.org/10.1007/978-981-19-9099-1_9.

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Rathi, Manisha. "Regression Modeling Technique on Data Mining for Prediction of CRM." In Information and Communication Technologies. Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-15766-0_28.

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Memari, Ammar, Benjamin Wagner vom Berg, and Jorge Marx Gomez. "Sustainable CRM for Mobility Services based on SOA architecture." In Information Technologies in Environmental Engineering. Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-19536-5_19.

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Bosio, Birgit, and Melanie Scheiber. "Data-Supported CRM as a Lever for DMO Success: A Social Exchange Relationship Approach." In Information and Communication Technologies in Tourism 2022. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-94751-4_29.

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AbstractCustomer relationship management (CRM) is proving to be one of the most promising business strategies. However, in the field of destination marketing literature, a problem exists as to how data-supported CRM can be established. While customer data management has already been well exploited in other industries, DMOs lack customer proximity and data sovereignty. The aim of this paper is to fill this research gap and show how a data-based CRM can be deployed by DMOs based on the principles of social exchange theory. In 13 expert interviews, these aspects were examined from the DMO’s point
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Teng, Aifeng. "Hotel Reservation Management Information System Based on CRM." In Lecture Notes on Data Engineering and Communications Technologies. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-29097-8_23.

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Sigala, Marianna. "Social CRM Capabilities and Readiness: Findings from Greek Tourism Firms." In Information and Communication Technologies in Tourism 2016. Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-28231-2_23.

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Kirillova, L. K. "Marketing Support of Wholesale Trade Based on CRM System Implementation." In Digital Technologies in the New Socio-Economic Reality. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-83175-2_35.

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Martini, Ricardo G., Cristiana Araújo, Giovani R. Librelotto, and Pedro R. Henriques. "A Reduced CRM-Compatible Form Ontology for the Virtual Emigration Museum." In New Advances in Information Systems and Technologies. Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-31232-3_38.

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Conference papers on the topic "CRM technologies"

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Joshi, Hrishikesh. "Modular Synthesis Architecture in SaaS Enterprise CRM." In 2024 IEEE 19th International Conference on Computer Science and Information Technologies (CSIT). IEEE, 2024. https://doi.org/10.1109/csit65290.2024.10982554.

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Kanekar, Rahul, Ruchita Verma, Ketan Chande, and Bimal Kumar Ekka. "Internet of Thing Centred Restaurant Automation System using CRM." In 2024 15th International Conference on Computing Communication and Networking Technologies (ICCCNT). IEEE, 2024. http://dx.doi.org/10.1109/icccnt61001.2024.10723839.

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Gümüş, Ahmet Ergun, and Nilgün Gürkaynak. "Setting the Research Agenda: Emotion Recognition Tools for AI-Generated Marketing and CRM." In 2024 Medical Technologies Congress (TIPTEKNO). IEEE, 2024. http://dx.doi.org/10.1109/tiptekno63488.2024.10755274.

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Sathyavani, Bandela, Nalla Bala Kalyan, Diwakar Reddy Peddinti, Karthick R, Varsha Bihade, and Anil Tiwari. "Next-Generation CRM: AI, IoT, and the Future of Customer Relationship Management." In 2025 International Conference on Pervasive Computational Technologies (ICPCT). IEEE, 2025. https://doi.org/10.1109/icpct64145.2025.10940899.

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Ileana, Marian, Pavel Petrov, and Vassil Milev. "Optimizing CRM Platforms with Distributed Cloud Architectures for Scalable Performance and Security." In 2024 8th International Symposium on Innovative Approaches in Smart Technologies (ISAS). IEEE, 2024. https://doi.org/10.1109/isas64331.2024.10845520.

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Biagioni, Giulia. "OMNIMOD: Automating Ontology Modularization for Digital Library Data Using CIDOC-CRM as Use Case." In 20th International Conference on Web Information Systems and Technologies. SCITEPRESS - Science and Technology Publications, 2024. http://dx.doi.org/10.5220/0013011200003825.

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Acharjee, Purnendu Bikash, Harshal Anil Salunkhe, Srushti Thorat, et al. "Artificial Intelligence (AI) in CRM (Customer Relationship Management): A Sentiment Analysis Approach." In 2024 International Conference on Trends in Quantum Computing and Emerging Business Technologies (TQCEBT). IEEE, 2024. http://dx.doi.org/10.1109/tqcebt59414.2024.10545168.

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Huang, Kung-Hsiang, Akshara Prabhakar, Sidharth Dhawan, et al. "CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments." In Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers). Association for Computational Linguistics, 2025. https://doi.org/10.18653/v1/2025.naacl-long.194.

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Turnbull, Elizabeth, Steven Oleson, Laura Burke, et al. "Sensitivity Analysis of CFM Technologies for Combined NEP-Chemical Mars Missions." In 2025 IEEE Aerospace Conference. IEEE, 2025. https://doi.org/10.1109/aero63441.2025.11068634.

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Brookhart, Andrew, Chris Lyman, Mark Davis, et al. "Flight Testing of Health Management Technologies." In Vertical Flight Society 73rd Annual Forum & Technology Display. The Vertical Flight Society, 2017. http://dx.doi.org/10.4050/f-0073-2017-12080.

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The U.S. Army traditionally has used a time-based, on-condition maintenance paradigm that relies on at-aircraft inspections and periodic in-depth phased inspections to determine condition and ensure airworthiness. The result is a significant maintenance burden, both scheduled and unscheduled, and excessive aircraft downtime. The objective of the Aviation Development Directorate (ADD) and Sikorsky Aircraft Corporation (SAC) Capability-Based Operations and Sustainment Technology-Aviation (COST-A) program was to develop and demonstrate an integrated set of high value diagnostics, prognostics, and
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Reports on the topic "CRM technologies"

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Arniella, Elio F. Evaluation of Smart Water Infrastructure Technologies (SWIT). Inter-American Development Bank, 2017. http://dx.doi.org/10.18235/0006353.

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The objective of this document is to present an assessment of the current situation in the application of Smart Water Infrastructure Technologies (SWIT) and to provide a summary of potential key recommendations for the integration of such technologies by water service providers in the Latin American and Caribbean region. Smart Water Infrastructure Technologies (SWIT) have the potential to contribute considerably to improved service delivery and efficiency. Those technologies include:Smart Metering (AMR/AMI), District Metered Areas (DMAs), Pressure Management, Active Leak Detection, Management
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Rando, Tom. A State of the Art Report of CAD/CAM/CIM Systems Technologies for the U.S. Shipbuilding Industry. Defense Technical Information Center, 2002. http://dx.doi.org/10.21236/ada445762.

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Cotrell, J. Motion Technologies CRADA CRD-03-130: Assessing the Potential of a Mechanical Continuously Variable Transmission. Office of Scientific and Technical Information (OSTI), 2004. http://dx.doi.org/10.2172/15009604.

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Ketterer, Juan Antonio, and Gabriela Andrade. Digital Central Bank Money and the Unbundling of the Banking Function. Inter-American Development Bank, 2016. http://dx.doi.org/10.18235/0007008.

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Innovations in digital payment technologies and digital currencies suggest that extending access to central bank money (CBM) to firms and individuals is now feasible. This paper focuses on a recent related debate regarding alternative organizational models for the payment system and their implications for the banking industry. One of the main conclusions is that extended access to CBM will likely create a centrifuge force in the financial system that might result in the unbundling of the banking functions.
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Siebenaler. PR-015-084510-R01 Evaluation of External Leak Detection Systems for Liquid Pipelines. Pipeline Research Council International, Inc. (PRCI), 2009. http://dx.doi.org/10.55274/r0010674.

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A project was conducted to determine the viability of various external leak detection systems for use on liquid pipelines.� This project defined external leak detection as a means of detecting unintended pipeline discharge without the use of pressure or flow modeling. Specifically, this project was focused on the ability to detect leaks that are too small for most computational pipeline monitoring (CPM) systems to detect.� A list of possible technologies was assembled and a tradeoff study was conducted to rank the technologies.
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Tirawat, Robert. Accelerated Exposure Testing of Sundog Solar Technologies: Cooperative Research and Development Final Report, CRADA Number CRD-17-688. Office of Scientific and Technical Information (OSTI), 2020. http://dx.doi.org/10.2172/1601585.

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Walkowicz, K. Incorporation of Renewable Energy Technologies at Anheuser-Busch: Cooperative Research and Development Final Report, CRADA number CRD-07-00225. Office of Scientific and Technical Information (OSTI), 2010. http://dx.doi.org/10.2172/985563.

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Eberle, Annika. Technical Assistance from NREL to Wind Tower Technologies: Cooperative Research and Development Final Report, CRADA Number CRD-17-698. Office of Scientific and Technical Information (OSTI), 2019. http://dx.doi.org/10.2172/1580574.

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Thomas, Samuel, Elaine Baker, Kamal Aryal, et al. Towards Climate Resilient Agriculture in Nepal: Solutions for smallholder farmers. International Centre for Integrated Mountain Development (ICIMOD), 2024. https://doi.org/10.53055/icimod.1077.

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Abstract:
Nepal, one of the world’s most climate-vulnerable countries, is facing severe impacts from climate change, particularly in its agricultural sector, which employs two-thirds of the population and contributes more than a quarter of the nation’s GDP. Smallholder farmers, the backbone of this sector, are grappling with rising temperatures, erratic monsoon patterns, droughts, and increasingly frequent extreme weather events. Adapting to these challenges through Climate-Resilient Agriculture (CRA) is essential to ensuring food security and safeguarding the livelihoods of millions. CRA incorporates n
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CALS TEST NETWORK WRIGHT-PATTERSON AFB OH. Computer Graphics Metafile Transfer Using: Carberry Technology's Data MIL-D-28003 (CGM) Quick Short Test Report. Defense Technical Information Center, 1992. http://dx.doi.org/10.21236/ada312304.

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